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Courtyard Charleston Historic District in Charleston, SC

Courtyard Charleston Historic District in Charleston, SC

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Company Info:

Rating: 3.58

Address: 125 Calhoun St, Charleston, SC, 29401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (36):

1. Wayne J.
Better to stay at the nearby (and beautiful) Embassy Suites or even the attractive Hampton Inn both of which are a short walk away. Both offer free breakfast and classic surroundings.

10/05/11 | Link | Rating: 1.0
2. David S.
We were surprised and very pleased that the many reviews lauding Kevin McQuade, the property's concierge are indeed accurate. Lovely newly restored hotel in a great location, and we too landed a great last-minute priceline deal. Nice warm pool and exceptionally friendly staff.

03/06/12 | Link | Rating: 4.0
3. Lauren B.
I've stayed in several hotels in charleston. This was my favorite. We had a suite and it was spacious and the dining table was huge. Perfect for eating in our room with our small child. Everything was clean and the bed was comfortable. This was a very nice hotel for a great price.  Location is good as well, but be warned the parking is self parking, not valet and costs $16 a day. We couldn't get a spot in the garage so we had to park at the church across the street. But our room faced the lot so we could keep an eye on our car and the lot was fairly well lit. Highly recommend this place.

24/11/12 | Link | Rating: 5.0
4. Melissa R.
Awesome hotel! Friendly staff and so clean!!!! Will stay at that hotel every time I stay in Charleston!  Free wifi!!!

29/01/12 | Link | Rating: 5.0
5. Lisa J.
A perfectly nice little three star hotel in the historic district of downtown charleston. I was able to get a great rate on priceline, the hotel included free internet, and the parking wasn't too exorbitant. The rooms were clean and large, the staff were friendly, and it was all around a good experience.  I'd happily stay here again.

14/11/11 | Link | Rating: 3.0
6. Meg C.
I have only positive things to say about this place. The staff is SO friendly and accommodating! The hotel itself is newly renovated, clean and in a great location. I look forward to staying here again the next time I'm in Chucktown.

03/08/12 | Link | Rating: 5.0
7. Ernesto S.
Nicely remodeled, but very poor service.

First, let me say I'm not surprised another guest reports he didn't get his room cleaned.  We had to ask several times.  It finally happened at, I think, about 5:30 PM.

We also came with a six-month-old.  And despite reconfirming all details before arriving, the front desk told us we never asked for a portable crib with our room.  I had to show them the confirmation e-mail indicating it was there.

Also, we arrived at about 3:00 PM.  And while rooms are not guaranteed before 4:00 PM, the front desk was utterly indifferent to the fact that we'd arrived with a young baby.  I understand if there's no room to be had a bit early, but could you please make some sort of suggestion on where we might go to make her comfortable until the room is ready?  Not here.  I felt like they just wanted me to step aside and leave them alone.

Given we had to ask several times to get our room cleaned, I have a feeling I know why there were no rooms ready at a 3PM arrival.

The rooms are nice, but this place is certainly lacking the city's famed southern hospitality.

11/11/12 | Link | Rating: 2.0
8. Liz S.
I was completely impressed with the customer service of the Marriott Courtyard staff, and especially Kevin in concierge.  He was so helpful in assisting us map out our few days in town, even making reservations at restaurants on a very busy weekend!  It's so enjoyable to see someone enthusiastic about their job, and to do it so well.  He definitely made our trip more enjoyable, and productive.

14/02/13 | Link | Rating: 5.0
9. Paulie M.
Nice hotel in decent spot. My only gripe, and it's a big one, is that we went a whole day without having room service replenishing our towels, shampoo, etc. By the next day our room looked like a bomb went off. Had to go to the lobby and ask for fresh toiletries. On ther plus side, they do have starbucks coffee offered in the lobby, and the concierge was a walking fact machine who spoke so fast (and I know fast talkers- I'm a native New yorker) that I felt like I needed a decoder ring to figure out what he said. Also, our tv remote was so slow to respond to the touch, I'm convinced it was powered by an off-site hamster in a wheel.

24/09/12 | Link | Rating: 3.0
10. Judy Y.
Great stay due to the concierge service from Andrea at the desk.  She lined us up with Tommy Dew for a walking tour of historic Charleston that was a delight despite overcast skies. His charming and informative stories and southern history tales brought 1700-1800's Charleston alive.  She also recommended some fine restaurants and kindly booked them for us. And, handed us direction cards for each suggestion, including a visit to the famous 1200 year old Angel Oak tree on James island.  Prior to leaving she also provided self guided walking tour maps for Savannah and Beaufort which were helpful given we were headed to Hilton Head. Plus, she suggested a stop at Shelton cathedral ruins en route too.  
The room we had was specious, clean, we'll appointed, and quiet.  Only complaint was upon our arrival the checkin clerk was sick and coughing and not very pleasant. However, Andrea the conserve more than made up for that. One other aside is that it is unfortunate that this Courtyard Marriott doesn't offer a complimentary breakfast even for elite level club members.

25/11/13 | Link | Rating: 3.0
11. Paul W.
Couldn't agree more with Ernesto S. And his experience at this hotel. Same exact scenario, except traveling with a 4 yr old, and from a long distance away which is hard to judge travel time. Arrived at 1pm to desk staff giving (canned but same) response Ernesto got, only it was pouring rain and no where to go except sit in the lobby for three hours trying to entertain my child for three hours. Told room not ready till 4. Waited till 4 and guess what? Room still not ready. Had to get bell cart from desk, fill with my belongings and sit directly across from desk staring and waiting till I walked up at 445pm and asked if we were even going to make dinner reservations, their concierge made for us at 5:30. Also called down to desk twice asking for room to be serviced, and left hotel for four hours. Came back at 7:30 and not serviced. Called desk and they said they never got the message and we
need to leave again for a while if we want service. We just went with them dropping fresh towels and soap. Housekeeper was very apologetic, although not her fault. Walked within two feet of desk FOUR times, but two employees never broke their personal conversation to greet us or ask if we needed assistance. Went across street to buy items that were in their market next to desk, just because they couldn't be bothered. Hotel on the plus side was clean, bedding was great, and location was good. Concierge - Kevin was outstanding, and probably the best I have encountered at any property. They should hang on to him for his level of service alone.  Not sure what's going on with housekeeping and front desk but an overall blah performance.

03/07/13 | Link | Rating: 2.0
12. Tracey M.
Great location and amenities. I will stay here again when my journey takes me to the Courtyard.

24/09/12 | Link | Rating: 4.0
13. Jillian C.
Meh. It's a hotel. It gives you a place to sleep and clean up while you're visitng.

We're visiting on business and it does the job. The cleanings aren't particularly exceptional.

The food in the cafe is served during very limited hours and is very overpriced. The hot breakfast took 30 minutes to be delivered to our table, not ideal when you're off to work.

The bar is only open until 10.

They do offer a small snack bar where you can pick up snacks, frozen dinners and beer and wine 24 hours a day. This is great for the late nights after work and for running in and out.

The fitness center is decent. Bigger than some of the other hotels in Charleston, that's for sure. I love that they have the TVs on the machines...it makes the workout go better. The cardio machines also look out over the pool, which is nice.

The pillows are pretty small and square, but so comfortable!

The towels smell weird and are very thin.

I use an entire bottle of shampoo and conditioner in every shower and there still isn't enough conditioner. I'm also staying alone. Thank goodness I don't have to share.

It is newly remodeled, which is why we chose it this trip. However, it's located further from downtown and the good restaurants and shops than we would have wanted.

No valet parking, but plenty of spaces.

Front desk is nice, polite and attentive when needed.

Overall, it gets the job done. I just won't be swooning over it or coming back for the experience alone.

13/11/12 | Link | Rating: 3.0
14. Michael L.
My friends and I had a great experience at this hotel and was exactly what we wanted --- a solid hotel with good amenities at a good price, and within walking distance of restaurants and bars. The hotel features an outdoor pool, a fitness room, free wifi (which works so-so in the rooms), and a spacious and inviting lobby with TVs, a food/drink bar. One of the best features was the concierge.

This place really encourages guests to visit the concierge for ideas about how to explore Charleston. We took advantage and got great tips, including a self-guided photo "scavenger hunt" and recommendations for where to go out at night.

I definitely want to return to Charleston and will look to stay here again.

08/08/12 | Link | Rating: 4.0
15. Ashley H.
My husband and I stayed here the weekend right after Thanksgiving, 2012. It was a very nice hotel with clean rooms and friendly staff. I would definitely stay here again if I go back to Charleston.
The are just a couple of reasons why I gave this a 4 and not a 5. Reason one is that the rooms and bathrooms were not as well lit as I would have liked, especially when trying to apply makeup! It would be wise of this hotel to at least beef up the bathroom lighting. I'm afraid I ended up being a little too heavy handed with the makeup because I couldn't see! The other reason was the parking. It is very limited, very tight, and costs a ridiculous $16 a day for SELF parking. Our Camry had a hard time fitting in the top lot, as the bottom lot was always full.

05/12/12 | Link | Rating: 4.0
16. Don F.
We stay at a LOT of Marriotts because of business.

This one ROCKED when we decided to spend some time in Charleston. Everything was perfect. Easy walk to downtown and the rooms were clean. The staff was fantastic. We'll come here again.

28/12/11 | Link | Rating: 5.0
17. Tim A.
Great hotel in line with other Courtyards around the country. Clean, hospitable, and great customer service. My wife and I were celebrating our honeymoon and the front desk was more than accommodating. They attempted to provide us with an upgraded room for the occasion, but because they were packed, they offered us comped parking for the week instead. We'll take it!

Service: 5
Cleanliness: 5
Design: 4, typical courtyard design, but we've stayed at nicer courtyards in the past.
Location: 4, it's fairly convenient to get around town. It's a short walk away from most attractions.

Definitely ask to be put into one of the newer remodeled rooms.

14/11/13 | Link | Rating: 5.0
18. Sarah B.
Stayed here for 3 days (tonight being last night). Housekeeping hasn't done that great of a job, random hairs in bathroom and under soap holder in bathtub is very disgusting. The beds are comfortable but have woke up EVERYDAY with huge bug bites. The room isn't too impressive but still cute.

Personally I would not recommend since breakfast isn't free, beds , & careless housekeeping.

17/07/13 | Link | Rating: 2.0
19. Marc S.
Fiance and I were here for a wedding.  The rooms were standard.  Nice but not great.  The biggest reason I decided to write a review is because you have to visit the concierge, Kevin, if you come.  You might have to wait up to 7 or 8 minutes to see him, but it is worth it.  Fiance and I only had a few hours, and he told us exactly where to go to see Charleston's charm (it ended up being beautiful) and made dinner reservations for us at a great new restaurant.  If you stay here YOU HAVE TO SEE KEVIN!

22/02/14 | Link | Rating: 4.0
20. Joe F.
Typical courtyard.  Solid property, good location and staff but Kevin the concierge outs them way over the top.  The best I have ever seen and I have seen many.  He will set up the best personalize itineraries down to the best photo ops in the city.  Truly unique and well done!

21/08/14 | Link | Rating: 4.0
21. Steven H.
I ordinarily would not have stayed at a Courtyard in Charleston, but I was intrigued by the many reviews lauding Kevin McQuade, the property's concierge.  So I made a reservation for my teenaged kids and me for two nights in April 2012 and our Kevin experience began.  I called him two weeks prior to our stay to discuss restaurants, possible itineraries, etc.  He asked if he could call me back in the evening when he had more time to discuss in depth what we wanted to do.  He spent a lot of time with me on the phone one evening shortly thereafter after which I had a list of restaurants, two tour reservations and Kevin's offer to take us on a nighttime walking tour of historic Charleston.

Kevin spoke with us when we checked in, went over all of our plans and provided spectacularly detailed maps of Charleston, all of which were eminently useful and unexpected. The two tours he set us up with were both wonderful.  I don't want to ruin any surprises for anyone, so I will leave the details to Kevin himself.  My kids and I LOVED his nighttime walking tour.  He is a fount of knowledge about Charleston, and his enthusiasm for it is contagious.  Suffice it to say that this guy is hands-down the best concierge I've ever dealt with anywhere.  Plus, he is a very nice guy to boot.  

The hotel itself is a nicely renovated building that has very attractive public spaces.  The room was clean and modern.  Parking at $14 per night was a bit steep, considering how tight the spaces were. Wifi was pretty strong and fast.

Location was a decent walk from everywhere we wanted to be in the city.  Two good Starbucks are located on Calhoun a couple of blocks to the left of the hotel.  We enjoyed our stay, and I would go back in a heartbeat so I can deal with Kevin again!

14/04/12 | Link | Rating: 4.0
22. Janis W.
Horrific customer service when attempting to make reservations for a future stay. Told different information by different personnel, hung up on by an individual, told there was no general manager and given erroneous information.  I spoke with personnel from the reservation line as well as the front desk individuals at this location.  I have stayed at this location numerous times for convenience but never again.  There are more options.

16/06/14 | Link | Rating: 2.0
23. Melissa M.
The hotel is fine, but the concierge is fantastic!  Make sure you stop by and see Kevin McQuade, quite possibly the best concierge ever.. he has his own maps, tips and brings service to a whole new level.

04/03/14 | Link | Rating: 4.0
24. Scotty C.
I had some meetings here the other day. A friend had reserved a conference room but something got mixed up with the booking. No big deal. We were only meeting with one other person at a time. We went into the business lounge and grabbed a table. I needed to print a couple things which was no problem at the available computers with quick laser printing.

Most of the tables are round booths with power outlets and small lcd tvs as well. The booths were comfortable and the decor was inviting. The staff was very accommodating and personable as well. In passing I met the chef Justin (Formerly of Fulton 5). Sounds like he has some creative culinary concoctions going on in the kitchen. I need to get back and try their food soon.

19/04/13 | Link | Rating: 4.0
25. Mrs. A.
They have a decent breakfast cafe if you need something quick or convenient.

23/03/14 | Link | Rating: 3.0
26. Chef G.
We chedcked in mid afternoon and we were directed to see Kevin McQuade (concierge) by the front desk to answer some question we had.  This guy is great.  He had us eating lunch at Cru (sit at the chef's table), dinner at Cypress  and the other dinner at Trattoria Lucca.  Sent us on a walking tour with a 13th generation Charlestonian, what a great tour.  Kevin makes this hotel what it is....It is also in a great location.

29/05/14 | Link | Rating: 4.0
27. Michelle B.
This was my second stay  in this hotel in the span of 12 months.  Both times were ok. Rooms were clean and obviously recently renovated.  The second queen bed in our room was extremely rickety and noisy.  Staff is very cordial and helpful - except for the valet.  He's the only staff that I've encountered there that was rude and was reluctant to assist. The parking is cramped and definitely not sufficient for this hotel.   At $14 a day, we should at least be guaranteed a spot - not across the street in the church parking lot.  The internet was very, very slow and sketch at best.  The elevators are wayyy too slow.  Only saving grace is location and desk staff.  Embassy Suites across the park is preferred.

22/05/14 | Link | Rating: 3.0
28. Bill E.
Stayed here for two nights in May while I was visiting Charleston. Everyone was super nice from the front desk agent to the maid to the server on her break and especially Kevin and the assistant concierge.

While staying here one must spend some time with the concierge and get a walking map of Charleston and best places to take photos etc.. He was very helpful in suggesting a hidden gem for dinner one night.

The three stars- The room needed some extra TLC like the vent in the bathroom was dirty and the soap holders needed some extra scrubbing. Also a few of the walls in the room needed extra cleaning as there were marks on the wall.

04/06/13 | Link | Rating: 3.0
29. Travis R.
Stayed here for a work trip. Perfect location for downtown. A block away from kings st and there is even a park across the street that's nice. You can walk to any bar or restaurant within minutes.
Keep in mind you are going to pay $18 a night for parking and the parking garages nearby are $16 so it's better just to park at the hotel where your car is closer.
The concierge girls are very friendly and helpful, they helped my buddy rent a car that he picked up 20 min after booking for a place down the st.
The mini fridge in my room was tiny and there was no microwave. You can go down to the lobby to use one there if you want though. Very clean rooms and good control of a/c unit.

28/08/14 | Link | Rating: 4.0
30. Mike C.
For a Courtyard Marriott, this was pretty good. However, for the exorbitant prices that were charged... not so much. I'm not sure if it is because of the location or the fact that there were a few weddings in town, but prices were high. They were more in line with 4 and 5 star hotels that I have stayed in the past. Therefore, this review is based on those comparisons.

Positives: Comfy bed, clean room, air conditioning, pool (albeit tiny), fast and efficient counter service, concierge, location, security entry in evening hours, wifi, bar and nice lobby bathrooms, fast housekeeping when requested extra towels, fitness room, computer to print flight tickets, held bags on checkout day until leaving for airport.

Negatives: Parking was cramped and we needed to park in fake spots despite having paid extra for parking, no shuttle service to airport, poor toiletries, stuck toilet paper dispenser, poorly responsive tv remote controller, no heat lamp or fan to defog bathroom, no complimentary breakfast or sit down restaurant (snack bar instead), no tourist pamplets (concierge was often busy), extremely slow elevators, poor noise insulation from hallway to room.

Many of the negatives I can deal with. We used public transportation on buses when needed and the city visitor center is about 3 blocks away. I recommend breakfast at the farmers market in the next door Marion Sq on Saturdays and Kudu coffee house a block over. Brunch/lunch downtown is a pretty good value. Obviously, you are paying for location here. Nevertheless, I cannot rate this hotel highly unless its price drops below 200 per night consistently.

20/05/14 | Link | Rating: 3.0
31. Clint W.
This Courtyard is nicer than the Embassy in the area.   It's more modern, the facilities are nicer and newer and it seems more  upscale.   Those are the good things.  No ghosts either!

Food and drink are not as good and is definitely more limited.   I didn't use the 24 hour snack bar, but that's a sign that they realize that there isn't as much to offer.   Parking can be pretty challenging, as well.  

I thought the staff was pretty friendly, but wasn't able to use the concierge when I needed assistance.

16/11/13 | Link | Rating: 3.0
32. Best P.
Easy check in.
Rooms were clean and spacious.
Elevators fast.
Breakfast was cooked to order and good.
Concierge Great!
Air Conditioner is window unit, worked well.
Location is Great!

Room Rate too high for this facility.
Room Cleaning was Slow, too much time on the cell conflicting with their service!
No tea offered with in-room coffee.

22/09/14 | Link | Rating: 3.0
33. Jim H.
After spending 2 nights out in the Charleston suburbs - closer to the Plantations - we decided to spend 1 night in Charleston's historic district at the Courtyard by Marriott.  This hotel is ideally located and is an easy walk to the Main Visitor's Center and to many of the sites within the historic district.  The hotel was extremely clean and comfortable and was very quiet.  Parking is an extra $15 per night in a garage/parking deck adjacent to the hotel with full in and out privileges.  The rooms were spacious and the beds were very comfortable.  In addition to charging for parking, hotels in the historic district also do not provide the free breakfasts that are common in so many other hotels.  However, there is an on-site coffee shop (café) that had a nice variety of reasonably priced breakfast items.

Due to its proximity to the historic area and the comfort of our room, I'd return here for another visit and would recommend this hotel to anyone wanting to be near the historic district.

08/04/14 | Link | Rating: 4.0
34. Katherine M.
We spoke to Kevin the concierge at the courtyard Marriott. It makes it worth it to stay here just so that you can get his secret maps and tips!! He is a fountain of useful information.  One recommendation he gave us as we didn't have a lot of time was to rent bicycles. We did and it was a wonderful feast for our eyes. We really had a great time. Thanks again Kevin you are the best!!
The location if the hotel is quite ideal near shops and restaurants   Lots of wonderful sights and good food to eat.

04/05/14 | Link | Rating: 5.0
35. Conrad B.
This Courtyard is located in the Charleston's Historic district... an easy walk to the Market district. It's also a few blocks from the docks/waterfront and there are tons of restaurants in the area.
(Another Broken Egg, Coast, Charleston Grill, Noisy Oyster... just to name a few)
The hotel and the rooms are very clean...  although on our way down to FLA, we were given a room in which someone had smoked a cigar. When I complained, they said it was a no smoking hotel... no smoking anywhere, but someone had obviously ignored this directive. We were offered another room but it was late and frankly the cigar must have been a good one because it wasn't a bad/funky smell. I kinda liked it although my wife would disagree. They did send up and ionizer which did help remove some of the smell.
The king size bed was very comfortable... the wife and I appreciated that.
Overall... a very nice hotel. THe hotel staff very friendly and helpful. Wifi was good... not great. as it dropped me and I had to log back on several times.
The only real complaint I have is the $18 fee for parking. This seems to be a trend now. I've been a member of Marriott for years and have found this fee annoying every time I come across it. I suppose they could charge more for the room to cover this "expense"... I mean I know I have to park somewhere... but why charge. The lot must be paid for a hundred times over!
Take this charge off and I'm giving this hotel 4.5 stars!

20/01/15 | Link | Rating: 3.0
36. Joey F.
Nice hotel in a great location.  Lots of cool things to see that are all walking distance.  Very good service.  I did think the price was a little high and don't know if I would stay here again because of that.

24/11/14 | Link | Rating: 4.0