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Hampton Inn-Historic District in Charleston, SC

Hampton Inn-Historic District in Charleston, SC

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Company Info:

Rating: 4.18

Address: 345 Meeting St, Charleston, SC, 29403

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    Comments (38):

    1. Heather H.
    I usually always stay at Hampton Inn's because of the clean rooms, free breakfast and free WiFi. This hotel had all those amenities plus extremely friendly staff, & a door bell hop who was very helpful. Was very close to lots of shops & restaurants AND the Charleston visitor center was right across the street so anything you need to know about the city was there. It has a parking deck attached to it which was great but it costs $14 per day(can come & go as you please) and some of the staff at the garage entrance are extremely rude. I reported the rudeness to hotel staff & was told that the garage is owned by the city & they would report the incident...so I'm not holding the rudeness against the hotel. The garage is safe, well lit and once parked you can pretty much walk to anything. The only thing I would complain about is the elevators...EXTREMELY HOT & SLOW. If you can..take the stairs.

    16/07/12 | Link | Rating: 5.0
    2. William W.
    Best Hampton Inn I've stayed in. It's in a beautiful historic building and has the beautiful, original hardwood floors. Rooms looked recently renovated and were very clean. Bigger bathrooms than most Hamptons. Great pool in a nice courtyard and fitness center is nice too. The staff is very friendly and they went above and beyond to make our stay more enjoyable. The hotel is also Very conveniently located in downtown, It backs up to King Street.

    05/07/11 | Link | Rating: 5.0
    3. Linda M.
    You know, the hotel is OK - big, clean rooms, free wifi, and has a great location. But what's wonderful about this hotel is the staff.  The staff went above and beyond helping us with directions, taxis, and what to do about our lost luggage. What a great staff...

    04/05/11 | Link | Rating: 5.0
    4. Chandler M.
    updating my rating to a little better because it has a great free breakfast--very impressed.  Internet slooooow, room smells like paint, overall it LOOKS ok-to-nice...it's clean, my room is yellowed white with pleasant, typical decore--has a pool, nice people working here.  But the bed duvets have this seriously strange lumpyness to them (under covers the beds are comfy, but on top of duvet it feels like a little like finding a comfortable spot on a camels back).  There is no free parking.  Did I mention it smells like fresh paint in my room?  I'm going to stay here and pay the expense because i'm like "whatever" about it, but it's not impressive in a good way...

    01/09/10 | Link | Rating: 3.0
    5. Eileen L.
    The staff took great care of us, after an amusing start finding the room they had assigned was already occupied (not their fault - a guest had stayed past his booking and not advised anyone.) Comfortable room, good choices for breakfast and staff that were right on top of any request.  Being across from the main stop for the free shuttles meant we didn't miss a car and didn't need many taxis. The restaurants close by were terrific, and when we wanted to reserve for dinner the hotel took care of us.  At the end, we had a taxi driver try to over-charge us - Brandon, the manager was all over that, making calls and generally raising hell.  I would recommend this to anyone wanting to see Charleston without a car.

    13/10/12 | Link | Rating: 4.0
    6. Cristel B.
    Stay at Hampton for the wonderful service! The employees treat you like you're staying at the Ritz. The staff are absolutely wonderful, professional and very friendly. There's a lot of singing and laughter that gone on here.

    The rooms are comfy and a little small and noisy on the first floor. But no one complained when we requested a room change or a late check out. The amenities include breakfast and free internet (FREE! Some higher-end hotels don't even included free internet)

    HIHD is also very close to shopping, nightlife and public transportation. It was in walking distance of art galleries, rows of antiques stores, clothing stores and trendy restaurants.

    25/03/10 | Link | Rating: 5.0
    7. Shane B.
    Pros:  
    -Nice court yard with a pool.  
    -Super friendly staff.
    -Good location
    -More upscale than your usual Hampton Inn
    -Clean rooms
    -Parking garage right outside
    -Right next door to Coast Bar & Grill.  Great restaurant.
    -(For Hilton Honors members) We were able to stay here for free by using Hilton points.

    Cons:
    - A/C is noisy and runs constantly.  Typical for most hotels and an area for improvement in my opinion.  At least it was the "central air" type and not the console types that go under the window.
    - Rooms are pretty standard.  No mini-fridge.
    - (not really a con) While it's situated down town, there are other more centrally located hotels (however, I can't vouch for their quality).  Expect a brisk walk to get to "hot spots" in town.  It's still right off King street so there's plenty of stuff around.  
    - Breakfast is rather cheap/usual.  Faux eggs and juices, yogurts, cereal, fruit.  Hey, it's free.  No complaints really.  
    -Parking deck is $12 per day.  Seems steep but it is convenient and still probably cheaper overall.  Getting out of it is a little bit of nuisance since they have to check your ticket, have you pay, and reissue a new ticket each day.  If there are a couple cars in front of you expect to wait about 15 minutes.

    02/04/12 | Link | Rating: 4.0
    8. Deanne H.
    Rooms were very clean but had standing water in the shower...everything else great!Comfortable beds, great breakfast and wonderful location.

    16/04/12 | Link | Rating: 4.0
    9. Kirk F.
    Perfectly serviceable and well located hotel.  

    The sheets and linens could be updated a bit but that is my only really negative.  And even that...for most hotels of Hampton Inn level these would be about the same, the thing is that especially when Charleston has an event, hotel prices go through the roof--so for a Hampton in, everything was fine. for the price they charged I'd expect a little more.

    Free coffee and breakfast, and free internet, that is a good deal, though!

    And a very good location.

    29/03/10 | Link | Rating: 3.0
    10. Sara R.
    Awesome value. Perfect location. Friendliest southern hospitality. Clean rooms. Comfy beds. Abundant breakfast included. Great rates.

    14/02/12 | Link | Rating: 5.0
    11. Louie N.
    Great place to stay for a reasonable price and location in the heart of the historic district of Charleston. A few blocks from all the restaurants and shops- easy to walk to because parking can get expensive. There is no private parking on premises but a city owned lot next to it--- $14.00 a day to park- pretty steep so keep that in mind when you are pricing out your rooms per day. But overall worth it in comparison to other hotels in the area that jack up the prices for the rooms but give you free parking. Nice hotel, clean rooms with fluffy pillows and of course--- free breakfast.

    01/08/12 | Link | Rating: 5.0
    12. LTine M.
    We got the best room in the house, top floor corner room!
    Very pleased with the staff, they were extremely friendly and helpful.
    Breakfast was decent and the bed was soooo comfortable!

    15/03/11 | Link | Rating: 4.0
    13. Shawn S.
    Great service, Great hotel and the staff is the best! Great area with access to museums and restaurant/bars.

    23/05/12 | Link | Rating: 5.0
    14. Isaac P.
    In the typical Hampton Inn fashion, this hotel was very good. The rooms were clean, the hotel was clean, and the staff was friendly and helpful. Of course, you can't beat the free wi-fi and the free breakfast! In fact, the breakfast at this Hampton Inn was much better then ones I have stayed in before. Also, this hotel did not have the extremely loud and annoying window air conditioning unit. But the hotel wasn't perfect. The TV in the room runs off of DirectTV. This is normally okay, but when heavy clouds or rain comes in, forget about watching TV, the signal drops. And to make matters worse, there was a large thunderstorm while staying at the hotel. The building was struck by lighting followed by a large power surge. Then the fire alarms went off. Luckily, the power surge had caused them to trigger and not a fire.

    12/07/12 | Link | Rating: 4.0
    15. Rachel B.
    When a group of ladies from out of town roll in with 3 bellhop cart fulls of items, with 1 of them being completely full of alcohol, it is the TRUE test of a hotel, service and amenities.

    Being in town for a bachelorette party, we chose the Hampton Inn Historic since it honored Hilton Rewards and was centrally located to all the hot spots we wanted to hit (O-Ku, Chai's Loungue, Club Pantheon @ night, The Market & King St during the day).

    Upon early check in, we had a super sweet bellhop who seemed to really enjoy his job - and that makes such a difference! The room was nice and cool upon entry, spacious enough for a group of 4, with a clean bathroom (with granite!) and a courtyard view.

    Throughout our 3 day stay, the staff and front desk staff were always on call, pleasant and attempted to fufill our every wish: do you have a cd player we could borrow? sorry, no. can we have 6 extra towels, 4 extra pillows, 4 sets of toilettries and 3 toothbrushes? yes! and delivered within 5 minutes.

    We didn't eat much breakfast but upon leaving we tried it and it was good - turkey sausage, lots of cereal and yogurt options, and a self-serve waffle maker which we all enjoyed fiddling with :) Of course, the true mark of a great hotel is what happened when we left 4 evening dresses in the closet - they overnighted them to us (thought we did pay for it!) and was very easy to deal with.

    Overall, a great location, nice hotel, good staff and the parking wasn't stupidly expensive ($12). I'd definitely come back again!

    30/05/11 | Link | Rating: 4.0
    16. Mel D.
    This hotel was prime location to farmer's market, king street, trolly stop, great restaurants- couldn't be better!  The room was so clean and designed with quality.  Breakfast was a great spread- staff was so pleasant and helpful!  Truly enjoyed this stay- the only thing I would foreworn about is the parking which is not managed by the hotel but by the city- very rude, mistrusting, and I was inconvenienced upon departure by a mistake on their record keeping.  Parking is $14/nt for hotel guests but honestly if you have an opportunity, bring your vehicle elsewhere, I hate to support places that lack customer service.  No reflection on the hotel though- they were top notch!

    02/09/13 | Link | Rating: 5.0
    17. Adrian L.
    The Hampton is definitely a little pricey compared to some of your other options around, but there are a few advantages to staying here.

    Pros:
    -Right in the middle of the city; walking distance from a bunch of cool things
    -Once parked, you probably won't need to move
    -Clean rooms, plenty of towels
    -Comfortable beds
    -SUPER nice staff. No joke
    -Free WIFI
    -Complimentary breakfast

    Cons:
    -Parking is $12 for up to 24 hours. This is a separate garage right next to the Hampton.
    -A floor of non-smoking rooms are still getting 'aired out'.

    A small reference to the non-smoking rooms - we were initially placed in one which reeked of smoke, but were switched without hassle. The room we ended up staying in still had a slight hint of leftover smoke, but will probably dissipate with time.

    I wasn't a fan of most the items at the complimentary breakfast. While plentiful, I felt the quality was lacking. However, I can't complain about the overall quality of my stay, which I must admit was very enjoyable.

    Tip: When you get to the hotel, just park in the small lot outside the lobby, check-in, bring all your stuff into your room, then park in the garage. It'll make your life easier.

    11/03/12 | Link | Rating: 5.0
    18. Jason G.
    The hotel is well located... There are great restaurants and shops within a comfortable walking distance. Their prices are high for what you get, though. We were greeted with a roach in our bathroom climbing on our toiletries. They ultimately comped our night in the room and moved us the next day which my wife really appreciated. However, the room we were moved to was dark, didn't have a fridge like our first room and ultimately not as nice as the first one. Parking is $14.00 day in the adjacent garage but that's par for the course in Charleston, parking is an issue all over the city. The breakfast was not good and suggest you look elsewhere. There is a market close by on Saturday mornings in the summer that has great food vendors among other things.

    30/06/13 | Link | Rating: 3.0
    19. Esther Z.
    I have to agree with the 7 other reviewers (the good and not so good comments). The location is primo (like most real estate), the rooms 2nd and then the amenities (free breakfast and WI-FI).

    It is close to or have easy transportation to all the tourist type attractions. The 3 free trolley lines have stops very near by. The Visitors Center and the Children's Museum is in next block. Your are 1 walking block from King Street with lots of restaurants, shops and bars. There are at least 3 restaurants with decent ratings within "shout-in" distance, as us southerners would say.

    There are 5 floors and 3 modern elevators. Like another reviewer said, lumpy but nice duvet bed cover.

    Yes, the WI-FI download service is slow & the TV service suck. Getting a TV show on-line is not worth the effort because of buffering delays. There is no pay-for-view TV service. One Showtime channel is the only premium station (no HBO). The room has a newer digital capable flat screen TV. However, all the channels showing were analog. Seems like a waste. (I tinkered with the menu and did not find a HD channel.)  I hope they the IT person knows that we know the difference. The shows were grainy and definitely not HD quality. We should have been sight seeing but with the heat index 100+ and warnings to stay inside; we spent more time inside the hotel than planned. Okay, rant over. That is my 1 demerit item.

    Nice sizable, rooms. Breakfast is very adequate, saving the cost of 1 meal. The eating space & lobby is attractive. Friendly staff. Clean hotel. Nice courtyard and pool area.

    We'll be back........; in cooler weather next time. I hope they upgrade the TV service but it is not really a show stopper for me.

    13/07/11 | Link | Rating: 4.0
    20. L K.
    One of the surprises for me regarding Charleston was just how high the hotel prices are. This Hampton Inn was one of the lower priced options near the Historic District and...it was great. A block off King Street, lots of easy access to fantastic restaurants. Very close to Rhett Aikens house, right next to the very charming Charleston museum. Hotel was clean, we lucked out with the quiet factor, staff was very friendly and helpful.  We had a small issue in that they had switched over from air to heat but it was a 80 degree day. Maintenance was there within minutes of our call to switch our room back. Would stay at again if I'm back in the area.

    22/12/13 | Link | Rating: 4.0
    21. Kate F.
    Gracious, efficient, and convenient, with a bonus of lovely grounds.  

    Location is terrific -- at the northern end of the historic district, and very convenient to the razzle-dazzle on King Street PLUS the tourist bureau, across the street and several of the walking-tour sites within a block or two.

    Arrival parking, entry and check-in are perfect; with convenient, indoor, long-term parking at $14 daily.

    Indoor-outdoor breakfast buffet is a step-up from routine chain motel breakfasts, but not Zagat. Roomy, pleasant lobby-slash-dining area (Why don't they offer pm bar and snacks there?).  Pool is 100% clean and very pleasant!  

    Concierge advice was spot-on for us. A+!

    Décor and furnishings in halls and rooms are somewhat generic, but not at all shabby. Our room was clean and perfect.

    Note: Ask for the pros and cons before booking a ground-floor, pool-side room.

    Another Note: Hampton's "800" reservation service reported no vacancies, but phoning the Inn directly got us the booking we sought.

    03/06/13 | Link | Rating: 4.0
    22. Marqus R.
    I've stayed at a lot, and I do mean a lot of Hampton Inns, but this one is the best. It has a perfect location in the heart of the historic district of Charleston. The lobby is huge, which is perfect for meeting guests, and the room I ended with, #146 is one of the largest rooms I have ever had in any hotel including those of the St. Regis and the Ritz.

    For a Hampton, however, it is a little on the pricey side, but worth it.

    04/10/11 | Link | Rating: 4.0
    23. Heidi V.
    Our reservations were lost, but the hotel was very nice. It was walking distance to everything, which was great. Parking is extra, but that is the case for all the hotels downtown.

    30/07/14 | Link | Rating: 3.0
    24. Joe M.
    The staff and location were great. The room was small and could use some serious renovations. The walls are thin. If you are expecting to has wifi in your room, think again!  The signal in my 4th floor room was nonexistent. We could hear the people in the adjacent room watching television and talking. I certainly didn't enjoy my cold shower on Sunday morning. The next time I am in town, I'll stay somewhere else.

    01/12/13 | Link | Rating: 2.0
    25. Jen D.
    We stayed here during a family visit to Charleston.  Although parking was 12$ daily, and there was no option for valet, AND the fact that it is on the outskirts of the main historic district, it provided a fine stay for the price. The hotel is across the street from the visitor's center, which Is a nice feature if you are interested in taking any tours either through Charleston or to Fort Sumter.  The free trolley stops virtually at the front door, so this location is definitely nice for leaving your car and either walking or taking advantage of public transportation.  There are also some great eats nearby, with Coast Bar and Grill next door and several yummy treat shops down the street. Also, if you stay here, don't miss happy hour down the street at Joe Pasta. Their cocktails were stiff and at a great price.

    Regarding the hotel itself, it was fine. We stayed in a suite with a mini fridge and a microwave, which was a nice touch. Also, the complimentary breakfast each morning met our expectations and was a nice way to save a few bucks. Unfortunately, due to the weather we were unable to use the pool, but it looked very relaxing.

    Overall, a pleasant experience. Unless you want to splurge on a boutique hotel, this Hampton Inn offers excellent value and a pleasant stay.

    29/06/12 | Link | Rating: 4.0
    26. David P.
    After staying accross the street at the Embassy Suites, this place was junk.  The room was 1/3 the size and I was lucky enough to have construction on my hallway and I had to navigate the hotel map to find my room.  The front desk made no mention at check in about the painting 2 doors down and offered no appoligies.  I am glad I spent 1 night.  Stay at the Embassy Suites right accross the street.

    25/06/13 | Link | Rating: 2.0
    27. Tiffany N.
    The Hampton Inn is in a great location for walking around Charleston. And if you get tired a pedi-cab ride home should never cost you more than 11 bones, which is nice. Especially since walking plus carrying a baby can really tire you (me) out. AND they are right across the street from the free shuttle stops that take you around the city which is awesome if you time your leaving just right.

    Besides the location the rooms are pretty nice, there is a pool, and they have a decent continental breakfast, even offering "to-go" bags filled with a muffin and fruit if you're in a hurry and not going out to breakfast somewhere in the city.

    The downside is there is no bar for drinks and no restaurant for room service. And there are no mini-fridges for storing beers you may bring back to the room. Other than that I can't think of any complaints.

    You do have to pay to park in a garage as they don't have their own parking, but it's $12 for 24 hours which doesn't really seem that bad to me. All in all, it's a good place to stay in historic Charleston if you aren't looking for a cute bed and breakfast or boutique hotel experience.

    05/08/12 | Link | Rating: 4.0
    28. Leslie D.
    Great location!  The room was a little small but the bathroom was a nice size.  The facility seemed new and everything was very clean.  The bed was very comfortable and their breakfast was great.  We had just checked out of the Marriott which was in great disrepair and smelled bad.  It was a pleasure to stay here.

    22/04/14 | Link | Rating: 4.0
    29. Whitney H.
    Being our first time staying overnight in Charleston, we wanted to make sure that the hotel we chose would be comfortable, close to shopping and dining, clean and affordable.  This hotel definitely met all of those standards.  We rented 1 room with a king size bed and pull out couch for 2 adults and 3 children (2, 4, & 10).  We were given a handicap accessible room, which was great!  The room was HUGE, the beds were pretty comfy (I hate staying in hotels bc the bed we have at home has spoiled me), there was a fridge, microwave, desk, nice large bathroom and a view of the pool from our room.  I also loved that they served a large breakfast buffet, really helped us save money on food while in the city.  

    The first day we were there we parked in the parking garage next to the hotel ($14/day) and didn't touch our car again until it was time to leave.  The children's museum was directly across the street, right next door was a fantastic restaurant called Coast, a gelato place and a french bakery.  Then around the corner was tons of shopping, a beautiful park where there was a market/festival set up.  It really was the PERFECT location.  

    The staff was great too.  When we arrived our room was not yet ready so they took our bags and locked them up in the back office so we could go grab some food.  There were always willing to offer suggestions for dining and activities.  My 2 year old hurt himself in the elevator at one point and they rushed to help us.  There was even one of the staff that baked cookies everyday at 5:30pm (which the kids LOVED).  We will definitely be back when we stay in Charleston again.

    16/08/13 | Link | Rating: 4.0
    30. Ashley C.
    First time I stayed in Charleston I came here. 100% recommend. Great spot in the city in the heart of the upper king restaurant scene. Great location, great service. I always recommend and it's reasonably priced!

    28/07/14 | Link | Rating: 5.0
    31. David L.
    The absolute best choice for a very reasonably-priced hotel in the historic area. It's not incredibly fancy, like all Hampton Inns, but the historic building is loaded with charm and it's within walking distance to the Battery, lots of great restaurants and many historic sites.

    Charleston is consistently rated as the most polite city in the US and the staff here delivers on that reputation. The breakfast is filling and complimentary, but you may want to get there early before the vultures descend, picking it clean and taking up all the tables. The lemony ice water offered in the lobby is also refreshing in the hot humid summer weather.

    Yes, you have to pay for parking but considering the location it is very reasonable.

    29/08/14 | Link | Rating: 5.0
    32. Layla M.
    We stayed here for 2 nights and chose the hotel mostly for it's excellent location. It was close to just about everything- in fact we didn't even have to take the car out at all the entire time we were there. We walked to dinners, museums, and shopped on kings street.
         
    The hotel was clean and the room was spacious. It was a little pricey for a Hampton Inn- 149 per night. The one thing that I found unpleasant was we woke up to an army of ants crawling all over a cookie we had in a plastic container- gross! The staff quickly took care of it and sprayed- but it was still enough for me not to want to bring any leftovers back to the room.

    Staff was very friendly. I probably wouldn't stay here again, even though the location was wonderful.

    23/12/13 | Link | Rating: 3.0
    33. Shannon A.
    Charleston is one of those places that is saturated with great places to stay. The Hampton Inn is a great place at a great price!

    I stayed here for a night while working in the area. The Hampton is walking distance to everything you want and nestled in the heart of Charleston. We arrived a the smell of hot chocolate chip cookies in the foyer as we checked in. The staff were gracious and accommodating to my request fo a room that is high and away from the elevators.

    The room was large, and yet quaint and comfy. Free wifi, and a window with a view. It can get sort of noisy with the live music so if you are there to go to bed really early, this may not be the place for you. For me, it was fine. My room was clean and bed was super comfy.

    The breakfast.... holy crap! If you walk away from this breakfast hungry, there is something wrong. There were lots and lots of options to choose from. Hot and cold food and drink items, and a plethora of fresh fruits to nosh on.

    I look forward to returning to the Hampton in Charleston, either for business or pleasure. Southern hospitality at its best!

    27/12/13 | Link | Rating: 5.0
    34. Brian F.
    We had a really nice stay here. Family of five (including one preschoolert) on vacation exploring Charleston. Great location, literally across the street from all three free trolley stops and the visitor center.  We did walk back from the Market area once, which was a little long but very doable. The trolleys are nice to catch, and they are pretty frequent.

    We paid a little more for a room that had a door to the cool courtyard and pool area, which we were glad we did. Room was plenty spacious.

    A little older place, but very well maintained. Spacious lobby and (free) breakfast area. Breakfast, by the way, was changed up just a little every day, which was a nice touch. We even caught afternoon cookies one day.

    Staff that went out of their way to be friendly, often greeting us with, "Hey guys! How was your day?" Or, "Where are you off to this evening?" Generous with loaner umbrellas and bottled water, too.

    Just a very nice stay and reasonable rates. Cool location and atmosphere.

    06/08/14 | Link | Rating: 5.0
    35. Kelly D.
    Wonderful place to stay in historic Charleston.  Very clean and super friendly.  Offers complimentary water for you outings out.

    15/07/14 | Link | Rating: 5.0
    36. Anthony C.
    After a long morning of Kayaking down in Bowens Island, we were exhausted as we had to hastely wake up, pack up and move out of the Inn of Charleston, at the Air Force Base... and on top of that we hadn't planned on hitting any traffic on our way to go Kayaking. Needless to say, by the end of our 2hr morning Kayaking session we were dog tired! We desperately needed to find a place to stay, and we wanted to get cleaned up really bad, as we were very salty from our romp in the Marsh! After a bit of searching on yelp, I was about to call a very pricy B&B, but the GF said why don't you give Hampton a call (which was also on my list, but not 1st choice). So I gave them a call, and I spoke with a gentleman named Kevin. He quoted me a price that was already cheaper than what we found on Expedia, travelocity, or whatever online garbage we were looking at. And then I asked if he could offer me a Military discount, or AAA discount. And man did he ever give us a great Bargain! I without hesitation agreed to take it. He was extremely Helpful, and polite. He even gave us a better address than what was listed to put into our gps! And when we arrived, the beautiful ladies at the front desk were so polite, charming and helpful... They explained all the amenities that the hotel had to offer to include the free breakfast, and the hours of the gym, pool, and business center... and their southern twang, and beautiful southern belle apperance made my heart skip 10 beats!!!
    So after putting our bags away, and moving the car up to the garage I had to go check out the pool. Which was just outside the main lobby, in a very pretty, and quaint courtyard. My only complaint thus far is that the pool is fairly dirty with leaves, and pollen junk etc.
    I am very thrilled with this hotels location, and its close proxcimity to the king st bars. So we can have a few drinks this evening, and not have to worry about driving!
    Also a major plus for us was that they allowed us to check in 2 hours early. Which was fantastic, because like I said before we were very salty and yearning for a shower from our crazy Kayaking excursion in the Marsh...

    19/09/14 | Link | Rating: 5.0
    37. Rusty S.
    We have enjoyed visiting Charleston every January for the past 7 years.  We make it a point to stay at the Hampton Inn-Historic District.  The staff is great and helpful  in every way possible.  The community areas are clean, and the breakfasts are a nice way to get the morning started.  The hotel is located directly across from the Visitor Center, and the free trolleys run unitl 9 p.m.

    I would have given more stars if it weren't for the following: the room we stayed in the first night smelled strongly of mold/mildew.  When we complained, the room was sprayed with deodorizer and an air purifier was furnished.  The problem is not the air; the problem is moldy carpet, walls or furniture.  The air purifier did not work!!  We asked for a new room the next morning, and the staff immediately relocated us.   Let me be clear, my complaint is not with the staff - their service is great.  My complaint is that the underlying problem with that particular room needs to be addressed by replacing the smelly carpent, followed by a deep steam cleaning and drying of the room.

    03/01/15 | Link | Rating: 4.0
    38. E T.
    Rooms were very clean and the staff was very helpful. It was nice to have breakfast taken care off every morning so it was one less expense. You can't be the location. We were able to walk everywhere and didn't need to rent a car.

    07/04/15 | Link | Rating: 5.0