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Hampton Inn & Suites El Paso-Airport in El Paso, TX

Hampton Inn & Suites El Paso-Airport in El Paso, TX

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Company Info:

Rating: 3.46

Address: 6635 Gateway Blvd W, El Paso, TX, 79925

    Hotels in El Paso, TX

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    Comments (13):

    1. Gary A.
    Staff pleasant. But air condition doesn't work I'm rooms 301 and 418! Have switched rooms already but too tired to keep switching.

    26/06/11 | Link | Rating: 1.0
    2. Joe E.
    You know how some hotels say they have a shuttle but it's a hassle and you end up just calling a taxi. That is not the case here. Their drivers will chauffeur you around like you're starring in your own music video. Everything else is nice too. My room had a Juarez view. That's the way I like it.

    22/11/10 | Link | Rating: 4.0
    3. Phillip W.
    Having just had a wonderful stay at the Hampton Inn in Sierra Vista, AZ, this location just didn't stand up to the comparison.  Everything was just a bit off.  The room wasn't quite clean.  The breakfast wasn't especially good.  The common area was a bit cramped, and the "business area" was an open countertop with three computers in the lobby.  All in all, disappointing.

    06/04/12 | Link | Rating: 2.0
    4. Eric N.
    Breakfast is ok but not great.  Nothing too impressive.  Location was a little weird and hard to get to depending on which way you come from.  Could have been 4 stars maybe because they do have FREE BEER from 5 to 7pm on at least some days.  Other than that it was pretty meh.

    09/10/12 | Link | Rating: 3.0
    5. Najah Y.
    So, you're probably wondering why the hell anyone would go to El Paso right?  Frankly, so am I.  The only reason I went there at all was for a weekend leadership conference.  The conference was actually at the Marriott but I can get discounts at Hilton Family Hotels so, of course, I decided to stay the nearest one.

    Anyway,  my friends and I were given 5-star, no, make that 6-star service even before we left El Paso Airport.  Because of work, we had to take a later flight so we didn't even land until 11:30 at night.  When I used the courtesy phone to call the Hampton Inn for a shuttle, the guy on the phone greeted me with "Are you  Ms. Young?  We've been expecting you."  I've been to a few hotels and have never received personalized service at that level.

    The hotel is small with only four floors and about 140 rooms.  The decor of the lobby is very cozy and reminded me of a large den complete with fire place and comfy sofas.  The rooms are a bit on the small side but they're sparkling clean and the beds are VERY comfortable.

    I can't say enough good things about the service we received from absolutely EVERY person that worked at this hotel.  They all embodied the level of service I expect to receive from a Hilton Family Hotel and I couldn't have been happier.  In particular, their graveyard shuttle driver (Oscar) was so nice and drove us wherever we needed to go without ever having a poor attitude or complaint.

    Some other highlights that made me fall in love with the Hampton:
    *Free 24 hour shuttle service within a 3-mile radius
    *Free business center use (24 hours)
    *Free breakfast from 7 a.m. - 10 a.m.
    *In-room mini fridge
    *In-room microwave

    If you ever find yourself in El Paso, The Hampton Inn by the airport is definitely the place you want to stay.  You will not regret it!

    03/03/10 | Link | Rating: 5.0
    6. David D.
    OK please. Only one laundry in the hotel. Food is ok (microwave chicken nuggets). Rooms are not bad...Not great, but not bad.

    22/08/13 | Link | Rating: 4.0
    7. D P.
    good hotel, good location right off I-10.  nice clean room as i would expect from a Hampton.

    02/04/14 | Link | Rating: 4.0
    8. David P.
    After trying two other motels near the airport, I hoped the Hampton would be better. It was- by any measure. It is easy to get to near the airport and on the west side of I-10, it was exceptionally clean, and the room had a useful micro and frig. My room on the west/left side of the building was very quiet- not sure what it is like on the I-10 side. There were fresh bananas at breakfast, always a good sign, though the muffins and pastry  were just OK. The front desk receptionist, Jasmine, was very helpful on several occasions, and even sent a driver out to get me a newspaper when she saw there were none left. Wow! This place exceeds expectations in many ways.

    10/12/14 | Link | Rating: 4.0
    9. Troy J.
    I stayed at this hotel for four days for business. I will start with the excellent happy hour from 5:30-7:30 daily. They provide vegetable trays, popcorn, chips & salsa, fruit juice and a keg of beer everyday. They change the entree daily, examples hot wings, chili & cheese and chicken nuggets with fries. The food was outstanding. The staff is courteous and attentive to all your needs. Great hotel in the hottest city in the USA.

    09/06/14 | Link | Rating: 5.0
    10. Cherrie S.
    I don't recommend this place. It's outdated and kinda dirty. We found a bed bug at room 430 and yellow trailing residue on the wall. We all freaked out and told the manager. The manager was apologetic about it and was told he'll have somebody look into it and he did.  He upgraded us to a suite but it's not impressive at all.

    We left immediately in the morning (we checked in at 1am). We didn't even consider the free breakfast.

    11/04/15 | Link | Rating: 1.0
    11. Jose S.
    The best low budget, non 5 star or 4 diamonds (whatever rating they receive) ..BEST Hotel I have stayed at in years.

    Last year I stayed here because of a wedding. The service was sensational, nearly perfect for low-budget hotel. I even high fived the front desk lady. I still remember that, I'm sure you have never high five someone at the front desk. Anyways, This hotel doesn't have room service, but it has a small mini-mini-snack store for microwaveable food (Rooms have microwaves), beverages and more snacks. Rooms are very very clean, up-to-date. Comfy too!

    Now, I would write more but for what I have left, Mel C. has written a bullet point review that summarizes the rest.

    (Thanks Mel C.)

    05/08/14 | Link | Rating: 4.0
    12. Mel C.
    Quick bullet points...

    Pros:
    -Located close to the airport
    -Close to El Paso' main freeway (I-10)
    -Great staff
    -Fitness Room w/free weights and a couple of treadmills
    -Quiet, especially at night.
    -Price
    -Located near restaurants and the mall
    -Microwave, TV, and Fridge
    -Honest housekeeping.  Have yet to loose anything
    -Hilton Honor Points and free stuff
    -Free WiFi

    Cons:
    -Breakfast is just your basic precooked liquid eggs, sausage, oatmeal, waffles, and toast.
    -No room service
    -Rooms are small, but still comfortable.

    Even though I prefer to stay at the Hilton Garden, this Hampton Inn has become one of my regular hotels when I'm in El Paso.  The Hilton Garden Inn, which is right on the other side of the freeway, is nicer.  It's just way too crowded.

    21/04/14 | Link | Rating: 4.0
    13. Vicki T.
    Easy convenient location with lots of food and shopping options very close.  The hotel was cute and the rooms were just perfect for what we needed.  Everything was clean, nothing in disrepair and the rooms were very comfortable.  The complimentary breakfast had many options and everything was tasty - cereal, waffles, oatmeal, breakfast rolls, little breakfast pizzas on mini bagels, sausage and more.  We were very pleased and would definitely stay again.

    14/03/15 | Link | Rating: 4.0