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Homewood Suites by Hilton in El Paso, TX

Homewood Suites by Hilton in El Paso, TX

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Company Info:

Rating: 3.44

Address: 6656 Gateway Blvd E, El Paso, TX, 79915

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    Comments (9):

    1. Brian M.
    I found the hotel adequate.  The rooms were too big in my opinion.  And the walk to the rooms seemed kind of long.  Lots of highway noise on the highway side.  The bed was too soft.  And the light switch fan thing was confusing.

    18/11/11 | Link | Rating: 3.0
    2. R S.
    Homewood without a Fitted Bottom Sheet?

    Shower was lethally slippery.

    IH-10 noise a constant.

    But it is after all, El Paso!

    24/04/12 | Link | Rating: 2.0
    3. Yelper Y.
    I stopped by on August 1, 2014 around 10pm at night, because we booked a reservation through the Hilton Honors Points customer service phone line.  We specifically told them that we need a hotel that accepts a small dog.  When I arrived to the Homewood Suite in El Paso, Texas, the front desk customer service agent was not helpful in regard to my small dog.  She wanted to charge us $75 for our dog, but we told her that the Hilton Honors Points customer service agent did not tell us their was a fee for our small dog to stay, and the Homewood Suites front desk customer service agent did not care that their partner company mislead us.  She said we still have to pay $75 if our dog stayed.  I told her that we didn't have the money in our budget for the $75, and our only option is to wake up early to get our dog from my car, before it gets hot.  I told her that I had a baby boy, and we are all tired so late at night from driving across country in Texas.  She did not care that I had a baby boy too at 10pm at night.  She was a ruthless uncaring front desk customer service agent!  We decided to stay somewhere else.

    16/09/14 | Link | Rating: 1.0
    4. David D.
    I stayed when the hotel first opened and really like my stay (3 months). The food was good. Breakfast was the normal eggs and a meat. Dinner was something that was a meal (Meat, 2 sides, salad, bread, and drinks)(Even if I got in late I could call ahead and a plate would be in my room). Laundry right next to the gym so drop your things and get on the treadmill/bike.

    22/08/13 | Link | Rating: 5.0
    5. Jessica A.
    Comfortable stay, clean rooms, complimentary breakfast, and right off the freeway.

    It's kinda nice staying at a place like this when you're a road warrior. It has some of the creature comforts of home - - a fridge, microwave, dishwasher, table, and microwave popcorn just waiting to be popped.

    Bed's pretty comfortable.

    One suggestion: when checking in, ask to stay on the side opposite the freeway, so you don't hear all the traffic. There's a TON of trucks and stuff on the 10.

    18/07/10 | Link | Rating: 4.0
    6. Sunsarae B.
    I stayed at this location since I was in El Paso for 5 weeks on a work assignment. I'm a fan of Hilton properties so I was glad this is where work chose to book me. I also appreciate the ridiculous amount of Hilton Honor's points I earned for my weeks here. The hotel staff was friendly. Room was comfortable. I really can't complain. While I hope I never have to spend so much time in El Paso again (sorry Texans), this place made the stay tolerable.

    28/01/14 | Link | Rating: 4.0
    7. Troy J.
    I stayed at this hotel for one week for business. I thoroughly enjoyed my stay. The staff was very courteous and friendly to all guests. The rooms are excellent with a kitchen, full size refrigerator and dishwasher. There is no need for the kitchen because the hotel provides an adequate breakfast and dinner to all guests. They even provide wine during the dinner happy hour. Nice hotel with all necessary amenities within 1mile. If you have an extended stay in El Paso stay here.

    09/06/14 | Link | Rating: 4.0
    8. Ken R.
    Great hotel, the staff is friendly and the rooms are clean.  There is free WiFi (slow)  fridge, stove, sink & microwave.  If you want quiet don't get a room facing the interstate.

    08/03/15 | Link | Rating: 4.0
    9. Lisa W.
    Great hotel, rate was awesome, very clean, we loved the layout of the rooms, bed was comfy too!
    The only thing that I considered a drawback was trekking all over hotel for vending machines (they don't have them) so I trek all the way down to the front desk to buy some out of the little "guest shop" only to be told they are $2.50 a bottle. Why must these hotels try and make a killing off water??!! Breakfast wasn't that appealing either...they don't serve waffles anymore and I didn't see any fruit or yogurt.

    04/05/15 | Link | Rating: 4.0