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Radisson Hotel El Paso Airport in El Paso, TX

Radisson Hotel El Paso Airport in El Paso, TX

Specialties

Hospitality leader in the Southwest. We have earned the Presidents Award for excellence for over 20 years.

History

Established in 1991.

Since 1991, the Radisson has been a leader in the hospitality industry since. We have the highest guest satisfaction of all Radisson hotels in the state of Texas and top five in the country. After a large expansion in 2002 the hotel now offers 239 rooms, a ballroom to accommodate 300 guests and a unique indoor atrium that is unlike any other hotel in the city.

 

Company Info:

Rating: 3.60

Address: 1770 Airway Blvd, El Paso, TX, 79925
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in El Paso, TX

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Comments (20):

1. Rich H.
They promptly picked me up at the El Paso Airport with one phone call. My room was on the first floor, with a French door opening out to the outdoor pool / jacuzzi area. It was very nice. It had a King-sized Sleep Number bed, which was interesting. When I laid down on it, I realized it was nothing more than an expensive air mattress with a lot of padding on top! I won't fault the Radisson for it, but a Tempurpedic would have been much more comfortable! Despite the hotel's location next to the airport, my room was very quiet. The Manager's Reception in the bar was a blast; you get two free drinks (beer, wine or soft drinks). They serve a full, cooked-to-order breakfast in the morning (included). The hotel has beautiful architecture and public spaces, and all of the staff members I came into contact with were friendly and helpful. The Radisson El Paso was so nice, I wished I could stay longer.

09/05/11 | Link | Rating: 4.0
2. Happy J.
I was there for a 2-day trade show. The staff was very friendly and helpful, especially the banquet staff.

The food was pretty good. We had a "box lunch," which was delicious and fresh. The first night my group arranged for a reception. The appetizers were really tasty and flavorful. The bacon-wrapped shrimp was a huge hit. The hotel hosts a Manager's Happy Hour giving every guest two (that's 2) free drinks - Woo Hoo! The bar staff was very and fun too.

The rooms were nice. I only stayed one night and didn't spend much time there. They have those adjustable beds where you had to pick a "sleep number." The control to my bed didn't display the numbers. I thought I had made the entire bed as firm as possible. Nope. One side was firm and high, the other side was ultra-soft. I rolled over and there was a noticeable drop. After I stopped laughing, I fixed both sides to be equal and slept very well.

The only thing I didn't like was the check-in time became a moving target. I arrived at 10:30am, knowing my room wouldn't be ready, and was told I could get into my room at 1pm. Well, 1pm became 1:30...1:30 became 2, then 2:30, and finally checked in at 3pm. Not sure what caused the delay. If it's supposed to be a 3pm check-in, they should've just told me.

They have an on-site restaurant and bar.  Breakfast was good. It's table service with hot breakfast cooked to order from a select menu. There is a full menu available too. From what others told me, lunch was good as well.

There is plenty of parking in the back, and the hotel is really close to a lot of restaurants and some shopping.

I'll probably stay here if I'm ever in El Paso for another overnight stay.

9/12/1010
I ordered dinner in the bar while watching football. The Philly Cheese Steak sandwich was small compared to the $10.95 price. Go elsewhere for meals.

02/11/08 | Link | Rating: 3.0
3. Alyx G.
Wow! I have been to El Paso for 4 different visits over the past 2 years and this was my first time staying at the Radisson.  I sure wish I had tried it on the previous visits...I wouldn't go anywhere else.  The accommodations and service are wonderful. The sleep number beds are very comfy, the bedding is luxurious. We were in a small (not deluxe or lux) king room since I booked at the last minute...but, it was still roomy enough for hubby and I, super clean, and nicely appointed. The complimentary drinks and breakfast are fun as well as yummy.  All of the  staff is top tier all the way from the desk to the services.  Finally, the gym is truly awesome for an airport hotel...Outfitted with commercial quality equipment.

15/04/12 | Link | Rating: 5.0
4. Cherie H.
We checked in on what (in my opinion) was the worse night/morning of the year...it was 3 am and snowing in El Paso...who knew it snowed in Texas?!?! Anyhow, we picked this Radisson because it looked nice and was on top of the airport. The room was clean and up to date with a flat screen TV, free WiFi etc. Remember, I said it was snowing so it was very cold and the room was about 60 degrees when we walked in...once I realized it took more than my lame college education to figure out the thermostat I called the front desk...did I say we checked in at 3 am?...they sent maintenance he managed to turn the heat on and as soon as he left the heater started knocking...as in loud knocking...repeatedly. I was too tired to called the front desk and managed to sleep through it. Other than that it was about what you can expect to stay in a hotel as such.

06/12/11 | Link | Rating: 3.0
5. Chris B.
Hotel was nice. Service was excellent. They will take you anywhere in a 3 mile radius. Sleep comfort bed only had two settings. Hard or soft.  Heat was set at 71 but went up to 85.  I woke up drenched in sweat.  A little on the old side but it was convenient to airport.

26/06/12 | Link | Rating: 3.0
6. Barry P.
My third stay here in 2 years and time to express my feelings.

The staff are great. The facility and its maintenance are horrid.

My first room (had to get moved due to lack of water thanks Notre Dame football team) had a toilet that didnt flush, hair dryer not working, and half the lights in the room not working.

I then got moved to a "business class room:", bigger but with a poor thermostat. temperature swings didn't allow sleep. by the time, I turned on the TV, there were only 12 stations, half in  Spanish and nothing outside of networks. There's a a Marriott next door that will get my business next time.

05/01/11 | Link | Rating: 2.0
7. Brett J.
So as I sit in my room typing this with no Internet service or television you may be able to sense what the tone of this review will be. Apparently there is a cable service provider problem which I fully understand happens. What I don't understand is how they deal with the issue. Let me start from the beginning.

Attempt to check in at the Marriott next door but was turned away because they were full. Marriott front desk staff courteously called the Radisson and inquired about rooms. They informed me all they had left were "deluxe" suites at $198 per night. I felt stuck so I took it. What was strange was when I arrived to see a fairly empty parking lot and not much activity in the bar and lobby. This was confirmed also the next day when I overheard the front desk staff offer a "regular" guest room to someone checking in to be closer to another guest. This is when I discovered the Internet and television were out. I had to leave the hotel and work from a Starbucks all day to get done what I needed. I then returned hoping all would be well, not so. I figured the front desk would be amenable to a reduced rate but when I inquired they looked at me like I had 3 heads. I believe the response was "we pay for the service  and its not our fault it's down." Guess what, I agree its not your fault. What is your responsibility is to insure an excellent customer experience. If that means a rate reduction when you can't meet your commitments so be it. Am I way off base here? This property could have turned lemons into lemonade all by how they addressed this problem. Let it be a lesson to all of us in customer service.

WON'T BE BACK!!!!!!!

20/03/13 | Link | Rating: 1.0
8. Marley B.
Even though I'm convinced I saw a ghost here (feel free to message me for the details), this hotel is a great option for business travelers, families and casual travelers.  

For starters, the location is amazing. It's literally 200 yards from the airport, but situated in such a way that somehow you don't really hear any noise from the airplanes. Perhaps it's because it's a small airport so there's just not that much traffic? Not sure, but it's never been a problem for me.  Because of the close location, the shuttle takes less than 5 minutes to arrive and has always been staffed by a friendly driver, eager to provide recommendations on local hits.  The shuttle will also take you anywhere within a 3 mile radius, which includes numerous restaurants, 2 different malls, Target, Costco and Walmart!

Rooms are big and well-maintained, each equipped with a flat-screen tv, nice coffee maker and independently controlled thermostat.  Most rooms also have a fridge and microwave (you might need to search for it- sometimes it's hidden in a closet).

All stays come with a complimentary breakfast which is prepared just for you in their restaurant. You get a choice about about 10 different entrees, which include an awesome omelet and really good steel-cut oatmeal. Coffee, juice and soda are also included with breakfast.  

The hotel has a daily happy hour for all guests which includes free chips and salsa, popcorn, and 2 complimentary drinks (draft beer, house wine, or soda.) It's a nice perk at the end of the work day.

The Radisson has both an indoor and outdoor pool and hot tub, both of which are clean and well-working. The 24 hour fitness facility is also a great perk!  All the beds are Sleep Number, which contrary to popular belief, I've never found to be that comfortable. No dig on the business, I just don't like the beds. Perhaps you will :)

And free wifi. For your entire stay.

15/12/11 | Link | Rating: 4.0
9. Bobby B.
Convenient, clean, quiet, big rooms, and very close to airport.  The staff was excellent, the amenities top notch, and the service was on par with higher end hotels.  

The gym was one of the best gyms I've ever seen in a hotel.  

There were indoor and outdoor versions of everything (pools, hot tubs, sitting areas, etc.) so the hotel was great for all seasons. Although not quite a resort, you could do everything you needed to do without leaving the premises.

The beds were very comfortable.

The building is obviously a bit on the older side and the bathrooms are fairly plain, but everything was clean and the service was great.

I brought a large group to this hotel, contracted the rooms, and was very pleased.  The manager catered to our needs and I will definitely come back here again, with a group or by myself.

The free breakfast (open from 5 AM to 10 AM) was to-order off a menu and the food/service was good.  They routinely messed up the orders, but I honestly didn't care when all was said and done.

There are large meeting rooms and a large atrium for social events.

You can walk to the airport from here.  And Applebees and the Cattle Baron (steak restaurant) are in the parking lot.

25/01/13 | Link | Rating: 4.0
10. Monkey T.
The most comfortable Radisson Monkey ever stayed in...

04/04/13 | Link | Rating: 4.0
11. Max P.
This place was great. I had just gotten in from an all day drive and not only did we get a great deal from Expedia but the lady at the front desk recommended a great Mexican food place which I will not forget. Simple as that. Close to the airport, I'd say middle class neighborhood and I definitely felt safe.

19/07/14 | Link | Rating: 4.0
12. Mark M.
I've stayed here a few times.  Hotel is nice and clean and well updated.  The staff here is what really makes this hotel shine though.  Almost everyone here is very well trained and know their job and it shows.  Comes across as the kind of service you'd expect a much more expensive hotel.  The staff at the front desk might be the weak point in the chain though.  They're nice enough but don't seem have that same level of training everyone else does.

Other things I like about this hotel:

-The free breakfast is made to order and several options available.
-The complimentary shuttle does more than just airport runs.  They'll take you to local restaurants and pick you up.  Great if you're stuck here without a car like me.
-Evening happy hour.  Complimentary beverages and snacks.  Two drink limit and chips and salsa or popcorn as the snacks.  They do it every night which is good.

Hotel has a contract with Southwest Airlines I believe.  Several pilots and flight attendants can be seen eating breakfast everymorning I've been here.

27/01/14 | Link | Rating: 4.0
13. Liz L.
I must say... This hotel was clean and had very convenient amenities,
Such as the 24 hour shuttle, 24 hour pool, 24 hour gym and free breakfast. (Oatmeal and fruits, yum!) I was being a little fatty and tried the churro at their restaurant at happy hour and it was not what I expected at all - Delish! Served Warm with Cajeta drizzled on top!!

The shuttle driver (Timothy) was a total sweetheart (very polite & friendly). The gym is clean and had everything you need from free weights to a balance ball. The staff was great, especially Elizabeth! Thanks!! I would definitely repeat!

:)

09/10/13 | Link | Rating: 4.0
14. Natalie C.
Love love this place so convo eminently located.  I recommend or bucks when booking you'll save .  Military discount too.  Very nice request the rooms with the glass doors they are nice .

17/08/14 | Link | Rating: 5.0
15. Jerry Y.
Hotel is very close to the airport; you can see it from the pick-up area.  A shuttle came and picked me up.  The driver said they had 24hr service and would take you anywhere within 3mi of the hotel but I just used them for the ride to the hotel.  There is an Applebees and Cattle Baron restaurant in the same parking lot.

Room was clean, spacious, and the bed was comfortable.  I didn't spend much time on the free WiFi but it was usable on my tablet.  Free made-to-order breakfast was included but didn't stay to try it.

Accommodations were a great value almost as nice as the $200/night hotel I stayed at in Austin the follow night.

12/01/14 | Link | Rating: 4.0
16. Michael W.
I really liked this hotel. In fact I give them 4 stars only because the walkways to and from the terminal aren't well marked which made what seemed like an easy walk to the airport a little less easy.

Still, the hotel was clean and the staff friendly. Gym and pool were a little dank and dark though. Restaurant was pretty amazing (try the Fajitas!)

Not much else within walking distance. I think there was an applebees or a chilis next door and a few gas station convenience stores down the street but thats about it. Still between great rooms and a great restaurant this one gets an easy 4 stars from me.

03/11/14 | Link | Rating: 4.0
17. David G.
We celebrated our 24 year Anniversary here and had a Great Night. The Bar and Grill was awesome. We had the wings and beef nachos. Excellent drinks. I had several including the Irish Car Bomb and the wife enjoyed her Blue Azteca. We received two free breakfast tickets and the breakfast was great we had the omelette. The servers were Great and very nice . We had a 4th floor suite which was Awesome. Only issue there is no ice machines on the 4th floor and the 3rd floor machine was outta ice. Awesome time with my Sexy Mrs's.

30/12/14 | Link | Rating: 4.0
18. Nikki H.
I'll just lay out the Pros and Cons for you.

PROS:

pretty sure it's walking distance from the airport, unless you're lazy as shit, or have a disability or 500 bags,then hop on a FREE Shuttle.

complimentary Happy Hour!!

Friendly employees

Clean rooms

Free breakfast. Not some crappy continental breakfast either. A legit, order what you want off the menu and they serve it hot, breakfast.

Several Wi-Fi options

I LOVED the shampoo & conditioner they provide in the rooms.

We had dinner here and the food was DELICIOUS!

CONS:

those Wi-Fi spots can be iffy.

A basic tub/shower that seems kinda small.

I recommend this place if you have to stay in El Paso.

16/05/14 | Link | Rating: 4.0
19. Aidan M.
Poor customer service is beyond infuriating. We checked into our room 2 AM in the morning to find that the toilet wasn't working. The next morning the stopper for the bathtub wasn't working also. When we checked out we informed the receptionist. She advised that we should have informed the front desk the night before about the issue. Really? At 2 AM when undressed, the last thing you want to do is to get the toilet fixed or move all your stuff to another room.

The room should have be pre-checked by maintenance staff and we should have got a voucher or some token discount for the inconvenience. Instead we are advised to contact Priceline. How is it their problem?

02/12/14 | Link | Rating: 1.0
20. Lea G.
Rooms are big and very nice. I ate all my meals at the restaurant because it was so convenient and the food was really good. Happy hour was awesome, two free drinks... Can't beat that! Staff was wonderful as well. I travel a lot for work and we don't always stay in the nicest places but this is on the top of my list! You won't regret staying here!

12/01/15 | Link | Rating: 5.0