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SpringHill Suites in El Paso, TX

SpringHill Suites in El Paso, TX

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Company Info:

Rating: 3.00

Address: 7518 Remcon Cir, El Paso, TX, 79912

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    Comments (14):

    1. Judy H.
    What a deal! Clean, easy to find, and a great price. Clicked on the Priceline link through BetterBidding.com and booked a 2 bed suite for $50 a night. I love getting a good value for my money.

    17/07/11 | Link | Rating: 4.0
    2. Cristina L.
    It's always a pleasure to stay at a Marriott. This SpringHill Suites is in a pretty decent location with quite a few amenities nearby. Check-in was fast, simple, and easy and the staff was great. Oh, and Wi-Fi was free too!

    19/07/12 | Link | Rating: 4.0
    3. Gela M.
    This is basically an upscale Motel 6.  Everything seemed ok until about 5am when I was awakened by 18-wheeler trucks shaking the shower and making too much noise along the highway which my room faced. There was some strange knocks on the same wall where my headboard was and I could hear pipes rattling around 5am. I could also hear the neighboring rooms shower running and drawers closing. Of course, I asked to switch rooms after only one restless night of this. The room itself was crammed and small even for 1 person.  The comforter in the bag had black smudges on it so it clearly hadnt been cleaned.  The shower still had soap residue and the lighting was bad in the bathroom area.  FOX and NBC channels went completely out at 7pm and ABC didnt work at 7am.  I called and the front desk was aware of the problem--which really sucked by the way.  When I switched rooms, the guy at the front desk said most people dont like being over there by the highway side. Then why would you put me over there then I thought. I'm an elite member. Breakfast was disgusting. The boiled eggs were brown looking, the sausage patties looked like they were 3 days old and salmonella covered, and I guess it was honeydew balls swimming in some kind of water, and there was no waffle maker.  The eggs and croissants were the only thing I could stomach. Very disappointing and not the typical Marriott breakfast quality at all. Id have been mad if I had to pay full rate for this. It is clean, and the location is decent to where I needed to be. There is a very small fridge but no freezer area within it which I was hoping for. The front desk personnel are really nice.   I think for the city, this is probably considered a nice area. It was mediocre at best. Nothing upscale and nothing section 8 looking.  Theres a bunch of fast food and low-end type eateries around which I dont eat at. I stopped at an Albertsons not far from the airport prior to my arrival which Im glad I did. I havent seen any commercial grocery stores in the immediate area.  It is close to the sunland park mall area where there's much better eating options and a Sprouts farmers market.  There is a Walmart but no CVSs or Walgreens anywhere. This will suffice for the few days im in own.  Hopefully I'll never have to come back to El Paso again for business but if I do, Im gonna have to stay somewhere else. I need peace and quiet when Im trying to sleep.

    18/03/14 | Link | Rating: 1.0
    4. Linny H.
    I was looking for a non sketchy hotel and found this little gem via Priceline. It was a first staying with this chain and it rocks! The room was spacious and cozy like a studio apt. Good breakfast with all the hot fixin's like waffles, sausages and cheese omelettes while including the cold fixins of fruit and cereals. Best breakfast value!

    I would definitely come back to this place again.

    09/01/11 | Link | Rating: 4.0
    5. Mursal L.
    We have stayed at this Marriott a few times, we were very pleased with the service until now. The front desk clerk named Sheryl was very rude to us from the moment we walked in. She snapped at us for asking a question about a charge, she also argued with us until we walked out. Will NOT be staying at this Marriott anymore!

    11/11/13 | Link | Rating: 1.0
    6. Rebecca B.
    I have stayed here multiple times. Very clean.good breakfast. Fitness center. A little loud due to being near a highway but that wasn't really an issue. Overall good experience.

    17/02/14 | Link | Rating: 4.0
    7. Lynette M.
    This place opened up a couple of years ago. And we were one of the first guest the hotel had.

    So, on our trip back to California we stopped again, because it was a nice place and we prefer to stay at SpringHill suites because they are constantly nice.

    Well, I am sorry to report that this nice new hotel just a couple years ago has lost its appeal. The hotel clerk was not customer service friendly, I dealt with her twice.

    The shower in our room didn't work right and the wall paper is peeling among other maintenance problems that should be addressed.

    To top it off, the pool was freezing, we had stopped at many hotels and enjoyed the heated pool, but this place just couldn't manage to do that. So enjoying the pool was out. Yeah I know El Paso is hot, but it was May.

    Staying somewhere else next time.

    08/06/13 | Link | Rating: 2.0
    8. John S.
    I'm a platinum elite Marriott member and have stayed over 150 nights in Marriott's this year.  I have seen my share of hotels and I have stayed in all 3 Marriott properties here in El Paso. I think they all have different perks.

    This is a great and SAFE location. Walmart is across the street as is a Cinemark movie theater and a classic MUST VISIT Mexican restaurant, Leo's. Its on Tue west side of town which is a bit of a drive (for El Paso) to downtown, etc. You can take 54 through the mountains for a scenic drive or to avoid crazy traffic.

    I stayed here for 2 weeks and had a great stay. Workout facilities are a bit lacking compared to others, but the jacuzzi and pool are quite nice. There is a Fairfield in the same parking lot for a different look that has free breakfast.

    18/12/13 | Link | Rating: 4.0
    9. Joshua S.
    I have to admit, I was quite nervous staying in El Paso, Texas right across the border!  I was encouraged to keep driving but I had to pull in as I was dead tired and barely functioning.  I was driving from Phoenix to Orlando, Florida and my thoughts of making it the first night were off, by about 2 days :)

    Anyways, this hotel was a little gem.  The guy working at the front desk was super fast and friendly and without even asking he gave me a room with a view and a military discount.  

    It is situated by a main street with tons of restaurants and a very short walk to Walmart.  For El Paso, it felt very safe.  The room was brand new looking and smelling and seemed very modern.  The TV was great and the bed was super comfortable.  They had a great breakfast in the morning that was included in the price.  

    If you so happen to find yourself in El Paso and need a room, this is a very comfortable hotel.

    25/06/13 | Link | Rating: 4.0
    10. Gregg J.
    DO NOT STAY HERE if you are a business traveler.  This is my third and last stay.  I am a rewards member and I like this brand, but their internet speed is atrocious.  They are always packed, and they don't have nearly enough bandwidth at this particular property.  DO NOT STAY HERE if you need Internet.  In addition the LTE network is also very thin here so not even your own connection will save you.

    22/10/14 | Link | Rating: 1.0
    11. Jeff G.
    This hotel has lost the "new factor". Which is to be expected after time. I have been staying here twice a year since this property opened and this was the first time it felt a bit run down.

    Towels are no longer bright white and fluffy. Paint is drab and walls have holes in them.

    This property also charges for toiletries that are typically complimentary.

    Very convenient location.

    06/02/15 | Link | Rating: 2.0
    12. Jose A.
    The only reason i wont give the 5 stars is because they were serving breakfast in a very rude manner.  maybe because they were mad cuz of alot of people.  but if your going to accept a soccer tournament to check in. u know there is going to be alot of people eating breakfast. you need to have a plan ready to get the lines going quickly.  other than that the rooms were very clean and very organized.  registration and check out went smoothly. i also heard the cleaning ladies say "k cochinos los muchachos dejaron un cochinero". that means that my players were nasty and left a mess. but as the coach i made sure no mess was left. anyways i aint mad but employees need to be careful on what they say. business is all about customer satisfaction. but overall i would stay again. nice place and good price for my team.

    15/02/15 | Link | Rating: 4.0
    13. Roger B.
    I love traveling to new places. It is not just the sight seeing, new restaurants and foods and better weather than home but upon return home you see things differently and begin to notice at home and at the office things you took for granted all those years.  I like how in the bathroom at home the toilet paper dispenser is within reach. I don't know what design or construction constraint existed in my hotel room's bathroom when it was built that put the paper dispenser just out of reach when sitting on the toilet.  My arms are not long enough to stay again at the SpringHill. Lucky for me there was not an embarrassing fall while reaching for the prize wipe tissue.  Sure the SpringHill suites was clean and the staff nice. I liked how there was a Keurig K-cup coffee maker in the room even though I don't drink coffee. A black tea K-cup was provided along side the coffee. I disliked the alarm clock set an hour earlier than the local time my entire stay.

    20/05/15 | Link | Rating: 3.0
    14. Allen U.
    Easter weekend provided us the opportunity to head to the border. We reserved our room online and this is actually my second time staying at this hotel nestled in northwestern El Paso. The area is quite with your locals shopping or eating at the nearby restaurants and it is in close proximity to IH-10. The rooms are clean, spacious, comfy beds, free wifi and offers free breakfast buffet the next morning filled with bacon, eggs. Waffles, cereal and pastries. Overall a great stay and all for $100 a night, not a bad deal. Till next time El Paso.

    Stayed April 2015

    07/05/15 | Link | Rating: 4.0