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Aloft Houston by the Galleria in Houston, TX

Aloft Houston by the Galleria in Houston, TX

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Company Info:

Rating: 3.34

Address: 5415 Westheimer Rd, Houston, TX, 77056

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    Comments (96):

    1. angelique n.
    I always say Houston has a lot of culture. Maybe it was the weekend I was there... but the hotel was full of some colorful characters. When I was waiting for the elevator a very tall transvestite walked out of the elevator and then took a phone call in the vestibule. That's how 'i knew'.  Then when we got to our floor... a few doors down from our room exited some other transvestites. I am a very liberal person, but it was just a little jarring. As for the actual hotel, the room and bathroom layout was done very well but yes, very cheap feeling materials. Friendly staff but the check in took forever. The beds were comfy, the TV was good and they have bliss bath products. Everything you could need like ironing board/coffee maker/hair dryer... but overall it was just too budget but not enough 'hip' for my taste. The garage is very small/narrow and was paranoid that i'd get hit by cars coming down the ramp. I wouldn't stay again since there are tons of other hotels in Houston to choose from and maybe I'm too spoiled with other starwood properties, but the price and location was right.

    01/12/09 | Link | Rating: 3.0
    2. Karen D.
    Stayed 2 nights for business.  Nice rooms, wonderful beds.  Ammenities by BLISS!  Complimentary water.  Great workout area.  Would definately stay here again!

    28/03/11 | Link | Rating: 4.0
    3. Cali H.
    My bf and I got to Houston around 3 am. We were tired and hungry. We were happy to see the 24 hour store they had there at the hotel. We grabbed a mini meal for late night snack. It was pricey. $5 for a small sandwich definitely not a Subway sandwich. Haha. The front desk guy was definitely in a good mood for his late night shift. Great hospitality. Definitely not the W hotel... I say it's the same concept, but just below the notch for excellence. The hotel has a nice pool table and lobby area. Everything is contemporary. I agreed with others when they say it's noisy. The door is just above the floor like an inch so you can hear the noise in the hallway and see shadows walking by. I don't mind, but for those light sleepers you will not be satisfied. It's close to the galleria, nice restaurants and it's in a nice area of Houston. Definitely safe! The rooms are small and economical. Nicely decorated and impressive. Rooms average from $100+ depending on days... of course.

    01/07/10 | Link | Rating: 4.0
    4. Michael M.
    Nice enough place - it has everything that you would need in a basic hotel. It's new and clean. The rooms are a little basic, though stylish. All in all a place I would happily stay on a business trip, but less so for a weekend getaway with the wife - for that I would have preferred something a little more upscale. So not a knock on this place for not being something it never pretended to be - it's a very nice, basic hotel setup with a cool ambience.

    28/10/10 | Link | Rating: 3.0
    5. John S.
    Fun, hip hotel next to the Galleria.  It's not a luxury hotel but I enjoyed the hip factor.

    19/11/10 | Link | Rating: 4.0
    6. Christina B.
    Aloft is a very nice hotel with great rates. The rooms are very clean and comfortable yet small. If you are hoping to get views of the city from your room this probably not the best place to stay. The only views that I got were of the parking structure and parking lots. The over all vibe of the hotel is really nice and very laid back. The location itself is great, its right in the middle of a lot of different hot spots, many restaurants and lots of shopping.

    08/02/11 | Link | Rating: 3.0
    7. Jessica B.
    Great deal, clean and overall comfortable hotel in a good location! I stayed here with a bunch of friends while in Houston for a wedding and we all had a great stay. They also let me check out of the room way late in the day of our departure at no additional cost.
    The staff was friendly, and while there isn't much going on/very little in the way of food etc. downstairs, it's a great experience if you're looking for something convenient and budget-friendly!

    06/01/11 | Link | Rating: 4.0
    8. Emy D.
    I am a pretty frequent business traveler, and this was my first stay both in Houston and with Aloft.  There were some pros and cons, and one fatal flaw that means I will not stay at Aloft Houston again (though admittedly, I'm probably overreacting and being vindictive).

    Pros: nice, clean rooms; comfortable bed; easy wireless connection; Bliss spa products.

    Cons: hallway on 8th floor smelled a bit like fish; no closet space to speak of, though for a 1-2 day trip it was serviceable; no on-site restaurant, and room service menu was only available from 5 pm - 10 pm through the Capital Grille across the street.

    Fatal flaw: I had a 6:45 am flight, which was the only direct flight back to SF for the entire day.  I had asked the desk clerk the night before for a cab at 5:15 am, so that I could make it to the airport an hour before my flight and check my bag.  In the morning, I was down in the lobby at 5:15 on the dot.  My cab was not.  I asked the staff on duty several times what time my cab would arrive, and mentioned that I was worried about making my flight (especially since it was snowing all over the rest of the country, so if I got moved to a later flight with connection, it could likely have been cancelled or at least severely delayed).  The staff showed no sense of urgency, nor even offered an apology for the delay.  They made one phone call to the cab company, and offered me no update, despite repeated inquiries.  When a cab finally came for me at 5:45, no one offered to help me with my bags or to grab the door for me.  I narrowly made my flight, no thanks to the staff.  I know that it's difficult to be chipper before 6 am, but it's not as though I like being awake at that hour either.  What ever happened to the famed Texas hospitality?

    15/02/10 | Link | Rating: 2.0
    9. Zara S.
    Love the hotel! Affordable and fun...

    18/11/11 | Link | Rating: 5.0
    10. Raphaelle C.
    Positives:
    -Inexpensive
    -Close proximity to the galleria and many good restaurants and shops.
    -Staff was very courteous and welcoming
    -Spacious and very clean shower with Bliss products
    - Free wireless
    -Nice bar area. Friendly bartenders. Good drinks.
    -Quiet. I know others mentioned the noise and possibly I just got lucky b/c it was very quiet my entire stay.

    Negatives:
    -Air conditioner. Had to keep adjusting the volume on the TV as the air conditioner kicked on and off.  Also had a hard time regulating room temp. It was either really cold, or really warm.
    -Closet is really small and very awkward.  

    My internet connection was very slow which was extremely aggravating. My colleague did not have the same issue, so not sure if it was the hotel or just my computer (but normally it is very fast).

    Not a luxury hotel, but for the price I wasn't expecting all the bells and whistles. I was comfortable and overall had no complaints. I wouldn't stay here for an extended period, but brief trips are definitely not a problem. I felt like I got what I paid for.

    26/05/11 | Link | Rating: 3.0
    11. sista c.
    I loved my stay at the Aloft. It reminds me of The Standard (Downtown LA) but cheaper. The rooms are modern, minimal and clean. The Wifi is complimentary and they also provide free bottles of water, which is a nice touch. The staff were also very friendly and helpful.

    24/10/11 | Link | Rating: 4.0
    12. Paul s.
    Cool lobby.
    Modern rooms, well layed out.  Agreed, a bit Ikea, but not cheap.
    Great bathroom with very large shower...no tub ladies.
    Very nice location near Gallaria.
    Parking garage is a bit of a pain, but lots of parking.

    04/10/09 | Link | Rating: 4.0
    13. Rhett E.
    ALoft Houston is an economical, modern-furnished hotel.  Common areas are nice, rooms are very basic.  Thumbs up for the large showers and free (& fast) wi-fi.  Thumbs down on two very hard pillows (pillows should be of varying hardness), very loud UNcentralized air conditioner, and limited UNcomplimentary breakfast.  I was charged for a bagel and banana! Who charges for a continental breakfast?

    07/07/12 | Link | Rating: 2.0
    14. Carolyn V.
    The Good:
    :: it's a very different, interesting alternative to your standard lodging for business travel
    :: it's very close to the galleria and lots of other stuff like shops, restaurants, cafes, etc
    :: modern
    :: new and clean
    :: small but well-laid out rooms. you don't need a lot of space, and that's why i love the rooms here.
    :: the rooms overall. king-sized bed, down comforter, down pillows, glass-door shower stalls, Bliss products for use, in-room safe that can easily fit a 15" laptop and more, in-room mini fridge, kohler fixtures, comfortable desk chair, 42" lcd flat panel tv, interesting magazines for reading (you can also keep them!), per-cup coffeemaker that also makes per-cup tea
    :: they don't nickel and dime you like other business hotels do. there's free wireless, free local calls, and free complementary bottled water
    :: business computers free of use with free printing
    :: kiosks for checking in, checking out, printing your boarding passes, getting extra room keys, etc
    :: free pool table!
    :: the bar. they have awesome drinks, awesome appetizers, and friendly sociable bartenders. go for the sliders and the tots!!!
    :: 24-7 access to food and snacks and drinks. it's not free but why would they be?

    The Bad:
    :: the music can be hit or miss at the bar
    :: drinks at the bar can be a bit expensive at $10 a drink
    :: parking fees. $10 self-parking or $17 valet. wish it was free.
    :: the a/c unit can be loud when it kicks back on when on Auto mode. to remedy this, though, just set your a/c to On mode instead of Auto mode and then the fan becomes an awesome white noise!
    :: the shower door when closed still has a small gap between it and the adjoining piece, so water can come out if you aren't careful. just remedy this by pointing the showerhead away from the door.

    The Ugly:
    :: none.

    Would I go back? Definitely. It's different from the standard place to stay for a business trip, and I love the minimalist loft-style interior. Why stay at a stuffy business hotel when you can stay where it doesn't feel like you are on a business trip?

    This place is IN.

    16/01/10 | Link | Rating: 4.0
    15. Al S.
    Great Hotel for the price, for $100, you get all you need. No frills boutique hotel with comfortable and clean rooms, small exercise area. The location is convenient -- close to the Galleria and not far from downtown. Rooms are quite small, but you get what you pay for. I was there for just two nights - if you're staying in Houston for a longer period of time, I'd get a hotel with larger room. I'd definitely stay there again.

    20/10/11 | Link | Rating: 4.0
    16. Jim H.
    I tried the Aloft after having stayed at the one in Tempe Arizona this Summer and as an alternative to my weekly stays at the Westin Galleria. I liked it even though it feels a little bit low budget/IKEA at times. I am a spg platinum member with 120+ hotel nights per year

    What I liked:
    * Great lobby, young and friendly staff ("greeting you with Aloha", etc)
    * Modern rooms, not as exclusive design details as W and a little cheap feeling but overall good.
    * Great showers with glass doors and awesome bliss products
    * Easy connection of iPod, etc to the TV
    * Direct access from parking garage to the elevator directly to the rooms.
    * Cool magazines available in the rooms
    * Good and sometimes happening bar in the lobby with games, pool table, etc

    Some areas they can improve:
    * Breakfast options are a bit limited
    * The bed is OK but not close the spg heavenly beds you get at the Westin or W
    * Very small ironing board
    * The A/C is not built in and was a bit noisy (like in a cheap motel room)

    I will stay again every know and then. And I must say that the Aloft I stayed at in Tempe was better so I am still a big fan of this chain, perhaps just not this particular hotel.

    16/10/09 | Link | Rating: 3.0
    17. James P.
    So I flew in to Houston and got to Aloft around 12:30 am. I was given a room and when I opened the door, the man inside started screaming at me.
    I went back to the front desk and advised that there was someone in my room which the flustered front desk clerk could not seem to understand. He advised the room was empty so I suggested he tell that to the man in the room. He apologized and gave me another room which was empty.
    The next morning, i found a bill under my door with charges for $220 per night. I went down to the front desk and advised that the rate was supposed to be $140 and this was direct bill to my company. They apologized and said that they would take care of it.
    After I returned home from my 2 night stay, I found a charge of approx $415 from their hotel on my card. I called and they said they would reverse it. That didn't happen. I called again with the same promise. Still no luck.
    A 3rd call resulted in the promised refund.
    Not my favorite experience.
    The hotel itself is OK, kind of Ikea-esque. Definitely not high end.

    06/02/12 | Link | Rating: 2.0
    18. Eugene L.
    i absolutely do not tolerate being lied to. I call aloft for early check in at noon, they say nothing available. I arrive 1pm. They pronise me a room in 30-40 min. They say nothing available for early check in while I see at least 10 rooms being checked in. Its 240, not only is the wedding I came in town at 3 on the other side of town, this could have been completely avoided if I selected a more competant hotel. Never book here, don't get suckered by the low prices, the staff really doesn't give a fuck about you or your time

    02/07/11 | Link | Rating: 1.0
    19. Brei D.
    Great price for the area. I only stayed one night but it was super quiet. If you are looking for views this is not the place to stay because you are either looking at a parking lot or a street.

    Rooms aren't huge but you probably aren't spending all your time in the hotel anyway so it shouldn't matter. Hotel reminded me of some of the hotels I have stayed in Europe right down to the British voice telling you which floor you are on in the elevator.

    I do have to say most hotels have a mini bar. This one did not. When you want a cold water in the middle of the night and are willing to pay 5 dollars a bottle it should be there. They do supply you with a mini fridge. Take out from the Capital Grille across the way as well. (Nice)

    Cute bar downstairs. Random Houston singles party was going on while I was down there.

    Also has a little area to get a salad or drinks. A little snack bar I guess you could say.

    Bed was comfy and I am sure I would stay here again especially for the price.

    Disappointed in the parking situation. 17 for valet is fine but 10 to self park is dumb if you are staying at the hotel. If you are just there to catch a drink I can see asking you to pay.

    06/12/10 | Link | Rating: 4.0
    20. Rusty E.
    The bedroom is fine. Spartan, open, high ceilings, etc.. but the bathroom. No. I must have stayed in a lower rate room than the photos on here show, because the bathroom of my room was nothing like this.

    That cheap tile on the floor continued up the walls. Other than the filthy curtain in the middle of the bathroom, there was no delineation between the shower and the rest of the bathroom. The drain was located in the middle of the floor to service both the shower and what I can only imagine to be overflow from the toilet. The soap and shampoo were not the miniature sized toiletries found in most hotels but contained in soap dispensers more akin to restrooms you'd find at the mall. Bring your shower shoes.

    Other than that, I really had no complaints. The free wi-fi was definitely nice, the a/c worked quite well, and the beds were comfortable enough. The bar downstairs is great for a quick drink and snack. The front desk was friendly and happy to call a taxi (our only request). I usually stay downtown, so I'm not sure if the price (about $100/night on a weekend in March) is good or not, but it seemed appropriate for what we got.

    20/04/10 | Link | Rating: 2.0
    21. Mark C.
    I feel that I have to balance out the rating that put this hotel on blast. I am a quality vs. cost type of guy, and for my money, aLoft gets 5 stars. I paid $125 for a king sized room, which had a very comfortable bed, office desk and chair, and a great little USB plug in device that allowed me to use the 42" LCD TV as my monitor. The previous comments about there being Ikea-like furniture are dead on, but there is nothing wrong with that for $125 a night. The Westin around the corner charges twice that, does not have free internet, and this bed is just as comfortable. If you are padding your points account on your corporate dime, stick with the Westin, but if you want value for your money in a comfortable stay, this is the place.

    02/11/09 | Link | Rating: 5.0
    22. Christine M.
    I decided to try out the Aloft hotel, since I've stayed at other Aloft locations and have had decent experiences.

    So just a heads up, self parking will run you about $10/day and I think valet was somewhere around $17, but save yourself the extra bucks and tip and park the car yourself, there's ample parking spaces.

    The lobby is trendy and the front desk person was very friendly. I got the key to the room and headed on up. The room is very modern and contemporary. The bathroom is a glass shower with a frosted glass that looks into the bedroom portion. Don't worry they can't see you on the other side unless you press yourself up against the glass. The bed was definitely comfortable and perfect for watching TV. You could hook up your computer at the desk and they had different outlets to hook up different connections and project your computer onto the TV screen.

    The one downfall is that you can hear a lot of the things that goes on in the hallways. Maybe it's because the walls are thing or that there's a huge gap underneath the doors, but that can get pretty annoying at 3 or 4am when you're just trying to sleep and people are coming in from partying.

    All in all, the room was decent and the service was friendly. The WXYZ lounge is downstairs if you decide to have a drink or two with some simple bar bites.

    10/01/10 | Link | Rating: 3.0
    23. Jeff L.
    This is our new place to stay while in Houston. It's in walking distance to the Galleria, new, comfortable, efficient rooms and a nice staff.  The closets are small, but we usually don't have much to put in there anyway. There is a small fridge, a well done shower, wifi, good lighting.

    The workout room is well done and the snack bar is all we need. The bar /lobby is great for a drink or two. Parking is 10 bucks for self & 17 for valet.

    I like the place.

    27/02/10 | Link | Rating: 4.0
    24. Daphney B.
    I liked the hotel; the area was ok. Yes, it is by the Galleria, but not close to the rest of Houston. It was a great location in proximity to the wedding venue I was in town for.

    Downstairs is fun-with the billiards table and bar. There were a lot of amenities-if you have time to use them. Funky & fresh decorations and decently priced. The room has an interesting layout as the two queen size beds flank on the sides of the TV, but face directly into windows. I was confused as to why there was a stained-glass-ish window to the shower that you can see from the bedroom side. People were very friendly here. The shuttle took us to the wedding venue, but failed to mention they stopped picking up after 7pm. Thanks for the heads up?!

    04/07/10 | Link | Rating: 2.0
    25. Stacey L.
    Before I get into the actual review of the hotel, I want to say that, despite our crappy experience staying at Aloft, our experience with how Starwood handled our complaint was amazing. Despite having booked 3 non-refundable, prepaid rooms, Starwood moved us to the Sheraton suites around the corner and only charged us 1/2 price for the night we stayed. So 5 stars for Starwood but still 1 star for Aloft based purely on the comfort of the hotel.

    While the hotel may look cool in the pictures, it is noisy and miserable. When I think lofts, I think spacious. The rooms at Aloft are essentially concrete shoeboxes. The chic unfinished concrete hallways may look modern but are horrible for dampening sound making it so you can hear everyone's conversations as they walk to and from their rooms. In the middle of the night, I got up, rolled up a bath towel and stuffed it down into the bottom of the door to try to block out at least some sound. The lobby was so loud and crowded on the Friday early evening that we checked in, the front desk person had to yell accross the counter. For the rest of our stay we avoided the first floor.

    Also, the rooms don't have central a/c but individual units that make you feel like your sleeping in a wind tunnel. If you turn it off it is way too hot in the summer heat but if you leave it on it blows in your face and you have to get under the covers where you in turn get too hot. Needless to say it was not a restful night. The free wifi, bliss bath products and the apologetic staff are perhaps the most redeeming factors of the hotel rooms themselves.

    The bottom line is that the hotel and tiny rooms are much better in concept and marketing than in real live experience.

    05/06/10 | Link | Rating: 1.0
    26. Ken L.
    Trendy and cheap.  That's the good thing.  They also have watermelon flavored water in the lobby which is great, and give complimentary water every day.  Also close to the Galleria if you want to do some shopping.

    But this location is a bit strange in that the lobby is on the first floor, then you go through several stories of parking before you get to the rooms.  Also, we checked in through kiosks and almost made our way through the whole trip without speaking to a single hotel employee (until we forgot our key in our room), which can be good or bad depending.  Walls are also very thin.  I could hear people in the next room showering.

    But it was cheap so can't complain too much.

    31/05/11 | Link | Rating: 3.0
    27. Renee Elise D.
    Never again.

    I spent five days here last week, and if I hadn't prepaid the entire week through Hotels.com , I'd have moved after the first night.

    I keep seeing people refer to this hotel as "upscale." People, the Fairmont is upscale. Aloft is a trend-chasing, poorly designed, poorly built, noisy, cramped paean to hipster stupidity. It's form over function at every turn.

    There is no fold-away stand or out-of-the-way surface on which one may lay a suitcase.

    There are no hooks for towels or robes in the bathroom/shower area.

    The closet is about a foot deep, four feet tall, and open.There are no drawers. None. Not one. Not even in the desks. There is no bureau or dresser of any kind. Do hipsters not wear underwear?

    The pod-style "coffeemaker" spits out one cup of lukewarm, tan-colored liquid. (I went across the street to CVS and bought a real coffeemaker, filters, and actual COFFEE my second day there.)

    There's a tiny fridge---------in the bathroom. Let's all eat where we sh*t, what?

    The reading lights above the non-existent headboard are controlled by switches above the nightstands. THOSE switches are controlled by the main switch at the door that also controls the overhead lights. So. Reading lights can't be ON w/o the overhead lights being ON as well--and one must get up from bed to turn OFF the whole bunch of them.

    Every surface is hard and reflective--concrete, cinder block, etc.--so the noise levels are off the charts.

    Also, take a look at that first photo--the one of the bed. See the upholstered bolsters lying on the bottom sheet above the turndown? With the two pillows resting against them? Who saw that 60 Minutes episode where the UV light was run across hotel bedspreads to reveal LAYERS of stale, dried bodily fluids? Yeah. Me, too. So. How many thousands of grubby heads (and worse) do you reckon have rested on those bolsters? The ones touching the bare sheet upon which you'll sleep and the pillows on which you'll put your face?

    FAIL.

    And that is Aloft in a nutshell. Style over substance.

    I'll admit I'm a usability/functionality wonk, but this is a hotel that simply does not provide for travelers' needs--it actually seems to have been built with zero consideration for them. Even the doors that lead to the parking garage have fussy handles that require one to set down one's bags. (Also? Parking? $10 a night for self-parking on Level 4 and up or $17 a night for valet. In an urban hotel where space/parking are tight, I understand. In the Galleria area? Bite me.)

    OH. Almost forgot. As an added goodbye bonus, my last morning there, between 8-9:30am, housekeeping asked me three times if I was checking out yet. Checkout is noon, and my DO NOT DISTURB sign was still hanging from my doorknob.

    I'm in Houston three-four times a year, and from now on, it's Marriott for me. They may not be hip/trendy, but they're comfortable and cushy and understand what a traveler needs. Like DRAWERS for my freaking PANTALOONS.

    31/10/10 | Link | Rating: 1.0
    28. Tina L.
    Just left the aloft Houston by the Galleria for the last time last Thursday, after almost 8 months of Monday-Thursday stays. If you've seen one aloft, you've seen 'em all (except for the European ones). This one is no different.

    Friendly staff. Clean, basic rooms. Nice little bar area. Free water. Fridge in the room. Access to microwave downstairs. Great proximity to the Galleria (1-2 blocks walking) for great prices. Good selection of restaurants nearby (walkable): Capital Grille, Truluck's, mall food, Kona Grill, Oceanaire Room, etc. Great selection of restaurants within a 5-min driving radius, both east and west on Westheimer. Free beverage (hot, or one of the bottled ones that isn't a smoothie) for Plat/Gold.

    Sure, there are a lot of sketchy people here, but it doesn't feel unsafe at all - it's more just good entertainment, watching some of these people.

    If you want a simple room for a good price in Houston, aloft is one of your good choices.

    16/05/11 | Link | Rating: 4.0
    29. The Mermy G.
    Stayed here for a week during a business trip to Houston and overall I liked the place.

    PROS:

    *Extremely comfy bed - I cant remember the last time I slept this well.  I felt like I was lost in my comforter and bedding.  Loved it!
    *The BLISS products in the shower and bathroom.  Yay!
    *Free Internet
    *Free bottled water
    *The snack bar is cute and accessible and had a wide range of items that were useful for me
    *The location was great, right next to the Galleria
    *The gym was clean and easy to access

    CONS:
    *Noise level in the hallways was out of control.  There was an oil convention in town and the party hoppers were extremely loud
    *The closet was tiny and awkward
    *No ice machine (haha) or vending machines
    *The lobby entrance is through the parking garage which was weird to me.

    Overall, I liked it.

    21/02/11 | Link | Rating: 4.0
    30. Stephanie C.
    I picked this hotel only because a business colleague was staying there and I didn't want to take the time to look for another hotel.

    When I pulled up - I was concerned.  I thought - geeze, I left my rave outfit and glow sticks at home.  But my initial impression that this was a Houston version of the Jersey Shore was wrong.  

    The valet was nice and informative - made me feel right at home.  The front office staff was effervescent and polite - even sent me up a small bottle of wine for "making her day".  

    The room was chic, comfortable, and utilitarian.  They had a great grab and go food/beverage area, great parking, and best thing - a bar in the lobby.  Perfect for after a long day at work.

    I was so pleasantly surprised.

    I also booked a room cheaply - about 1/2 off what their direct website said - just by doing a google search.

    Yay!  I'm a fan.

    06/02/12 | Link | Rating: 4.0
    31. Coco S.
    The bottom line is that the hotel and tiny rooms are much better in concept and marketing than in real live experience.

    06/11/12 | Link | Rating: 3.0
    32. Di T.
    We stayed here one weekend for a wedding. Very good location and clean room!
    We had two dogs with us as well, and our stay was very smooth. Staff was friendly and helpful. Got a good rate for $74 / night King size bed.

    It has been over a week now and there are no random misc extra charges to my credit card.

    03/01/12 | Link | Rating: 4.0
    33. Mark P.
    Do not stay here on the weekend.  There is a bar across the street that has a live band playing extremely loud music outside till 2am.  No sleep.  The hotel doesn't warn you and their solution is ear plugs.

    13/04/13 | Link | Rating: 1.0
    34. Lane A.
    This was my first time to stay at an Aloft Hotel. I was very much impressed with the price and the quality of service.
    The room was neat and extremely clean. It was easily accessible and the staff was friendly and accommodating.
    Staying in one of their rooms is like spending the night in one of those demo apartments in the Ikea store. Small and minimal but very modern and cool.
    I would definitely stay here again.

    28/09/11 | Link | Rating: 4.0
    35. Adrian C.
    No where near the Aloft experience I have appreciated for many years.  But the reason for the 1 star is  because of the parking fee they've recently instituted (per the parking attendant, 3 weeks prior).   I didn't overly inspect the sign but I'm certain now there was a little label which said 'highway robbery zone.'
    There was no fee even mentioned by the booking agent I trust.  As a double check, I referenced an online site to see if/what the fee was listed as after showing up to the hotel and seeing the sign which says 16 dollars per day PLUS tax (which could be a totally separate topic).  The fee online said 14 dollars.
    At the very first mention of it to the hotel receptionist, she waived the fee.  I cancelled my second night anyway.  Corporate should really inspect this location.
    The positive part of the night was I was glad to see the ol' strip joint was still conveniently located next to the Galleria mall.  I STILL think that's hysterical and it's been 20 years since I lived just inside the loop.

    22/08/13 | Link | Rating: 1.0
    36. Ni'Esha F.
    Me and my husband were in the area for business. The hotel was very nice and the staff were very friendly. The only problem that I had with the hotel was the service was very slow. They only has 1 person at the front desk and he didn't seem like he knew what he was doing. Besides that the hotel and the decor was great.

    12/03/13 | Link | Rating: 4.0
    37. Sarah V.
    Fun hotel, well designed, good staff, comfortable beds, reasonable price, & good bar. I met some cool people at the bar downstairs that made my night!!! It's definitely an attraction for open&friendly people. Very stylish, but I gravitate towards that. You can choose to stay at a different hotel in Houston if you like, but I think this is the most reasonable pick because it's in a good location. You don't want to end up in the hood! Also, I'm sure there aren't any additional amenities you would be getting at a different hotel. GREAT for anyone 21+ . I'm 25 and I met a cool group of 40 year olds that were awesome! This sounds dirty but I promise it was all friendly. They have a good selection of food and drinks in the snack bar. I was pretty impressed haha with yogurt and sandwiches. You won't need to go to the convenient store. The shower was good, and I liked that the bathroom door was made into a full length mirror ... Great for hair/makeup and seeing your entire outfit head to toe!! The room service knocked on my door the next morning while I was trying to sleep in,however they backed off as soon as they heard a voice inside and didn't knock 100 times like the room service usually does. Aloft by the galleria will definitely be my go-to.

    05/05/14 | Link | Rating: 5.0
    38. Larry R.
    Cool spot for a drink or two especially if you have a guest staying there..

    01/02/13 | Link | Rating: 4.0
    39. Crystal D.
    Although they lack certain hotel amenities like a bell hop & restaurant it's a really great hotel for the rate. Clean rooms, close to Houston Galleria Mall and friendly staff. Anna (staff member) was extremely helpful and very friendly. I would recommend this hotel to anyone staying in the area.

    01/04/13 | Link | Rating: 4.0
    40. David P.
    What a dump!!!
    Stay away if you have any standards in hotel lodgings...

    17/01/12 | Link | Rating: 1.0
    41. trinity K.
    Most of the reviews seems misguided. This simple, clean hotel is a good/great option for Houston. Almost all of the rest of the hotels aside from Derek and Zaza are either regular and boring or stuffy private club style.

    The decor is somewhere between ikea and cb2. I think this type of Danishish modernish is nice. I much prefer it to the pottery barn or crate and barrel design of other hotels. For $100/night you're not going to get DWR.

    Also just to clarify, this is not a "hipster" place. Real hipsters wouldn't come here unless forced. This as well as all xyz bars I have gone to attract the "trendy" crowd which is essentially made up of young professionals or older creatives wanting to feel young again.

    The rooms are perfect for a week stay. I would need more room if I were to stay longer. As a really sound sensitive person, I could clearly hear the dump truck this am at 4:30. But other than that, I haven't heard neighbors yet. I left my ac on so it was constantly running the fan and put a towel in the door gap. I think this helped with noise. The beds are okay a little caved in with corners high but, I slept fine.

    I upgraded this to 4 stars after I stayed at Hotel Derek. It a good but nothing really amazing...

    06/03/12 | Link | Rating: 4.0
    42. Benjamin L.
    After many hotel searches online, I decided to stay at the Aloft for my first trip to Houston. The hip, upscale hotel seemed like a great value for the money. I was very impressed with the W's sister property. The location is great, being very convenient to the Galleria, Uptown, restaurants, and I-610.

    The rooms are small and cozy but very clean and decor is very chic. They allow pets at no charge which is rare find for any hotel and the staff is very accommodating. Be aware that on Friday nights, the WXYZ Bar downstairs get VERY crowded with lots of non-guests but if you like to socialize, it's no problem.

    Overall, here are the highlights:

    Pros:
    -Hip upscale decor
    -Great Uptown location
    -Lots of bang for your buck
    -Great pool, patio, and bar
    -Awesome, attentive staff
    -Gorgeous, cozy rooms
    -Very pet-friendly

    Cons:
    -Fussy parking garage, plus $10/night for self park, $17 for valet
    -Hallways are far from sound-proof
    -Stoplight in front of the hotel at Westheimer/Yorktown is ridiculous

    I would definitely recommend staying here if you're considering anything in Uptown or Houston in general. The rates are very reasonable and you definitely get the most bang for your buck. And while Houston isn't someplace I would want to live, the Aloft definitely makes the stay very enjoyable.

    07/09/10 | Link | Rating: 5.0
    43. david d.
    Rooms are very modern. Good staff. Free wifi...indoor pool... Gym is also clean and spacious. Good place to stay in Houston from now on!

    19/04/12 | Link | Rating: 4.0
    44. Barry N.
    I only stayed here one night but I have no complaints at all. The room was very clean and the whole hotel has a very cool modernistic style. The bar looked cool as well even if I never used it. I had no issues with loud music nearby or anything like that. Would come here again if I ever return to Houston.

    25/05/13 | Link | Rating: 5.0
    45. Chris S.
    This kind of contemporary establishment is what helps make Houston more varied. Other hotels in this area are more professional, here's a spot that that takes that seriousness, gives it a shot and says "free-lax." A friend of mine works here and keeps me up on what's happenin'.

    If you want to throw a party here's an intimate hotel to do it. If you want to mingle w/ business ppl, loosen your tie, throw on some flats & join in. Every weekend there's something steaming (not just in the guest rooms). Their WXYZ Bar downstairs attracts a consistent crowd of stylish Houstonians having therapy w/ Dr. Crown & Coke. WXYZ must mean you've made it thru the workday and here's the finish line...ok the barstool can be your podium.

    Free pool to show-off if you're able to, Free Wi-Fi, free fun. Nice lap pool, decent gym. Service isn't tip-top, but if you're easy-going you'll be fine. I dont do valet unless there are nothing but dark streets around & it's late (in that case i'll finally get to use my nunchux) but it's easier to park in the garage. Inside of the rooms there are a number of plus' & a number of downs. Big bed: plus, not comfy: down. Small bathroom & not much walking space if you're in for a long stay: down. But a big screen TV and some views from your window are engaging: plus.

    Uptown is a good feature of Houston & Aloft is in the right location. Is that b/c the Galleria is a few blocks away? (interrupt your answer) NO! It's right across from a 24 hour CVS (follow me on this one). So when it's later than late, you & your date dined & ate and now you are ready to penetrate, you'll be strait. Save yourself 18 years of parenting by going to the pharmacy for 18 min. of action. Btw there aren't kids on Yelp, right?

    24/03/10 | Link | Rating: 3.0
    46. Mimi T.
    I chose this hotel because 1) SPG Member, 2) Great weekend rate for a hotel 4 blocks away from the Galleria ($99/night), 3) Got free parking with my room.

    I was a little worried about choosing this hotel at first because of the mixed reviews on Yelp and Priceline.com . I pulled into the parking garage and the attendant was very nice. Came into the front lobby, and Justin was very nice and helpful. He answered all my questions that I had. There's 2 elevators in the parking garage. At first, you have to take the elevator on the outside to the 1st floor, enter the hotel lobby and check-in. After you have your room key, you can enter the hotel guest elevators (need room key access) in the middle of the parking garage, and go straight to your room.

    I think the room is really nice. My king bed is very comfortable. I like the bathroom, and shower is great. There's a sliding mirror that closes off the shower +toilet from the sink area. The room is very compact/space cautious, yet roomy. It's like an IKEA + SPG partner hotel. FREE: fridge, bottles of water, and wi-fi. Flat panel TV mounted on the wall. Haven't had time to check out their other amenities. I think this hotel is perfect for young adults, but if you're older, here for business, or bring your family- this may NOT be a place for you. THE BAD: walls are thin, so you can hear people outside the room, you can see the AC/heat unit so it can be an eye sore, closet space is tiny, and the ceilings are ugly so try not to look up.

    Overall, I really like this hotel. I come to Houston quite often, and I think this will be my 1st choice if I get the same rate and free parking again!!

    10/02/12 | Link | Rating: 4.0
    47. Robert L.
    Horrible... Just got in.. Dirty hallway floors, no bell hop, not even a cart to carry your cloths in to the hotel... Completely unhelpful staff and mediocre room. Will never dawn the Aloft again. In ANY city... Mind you Im a starwood member.

    27/02/13 | Link | Rating: 1.0
    48. Brandy C.
    I'm leaning towards 3.5, but feeling nice so I went with four because the only thing I was unhappy with was paying $14 for parking. Hubby wasn't overly jazzed by the place and some of the other people who were staying there. I am a real baby about paying for parking and had I realized you pay here, I would have just stayed at Hotel Derek instead. I did like the styling of the room, but I could def see why people would be underwhelmed (the closets are super small and the closet space just doesn't exist). The location is great, right next to some awesome restaurants. If I were staying for more than a night, I'm not sure this would have cut it, but it worked for one night out

    03/02/13 | Link | Rating: 4.0
    49. Addison G.
    This line of hotels is always a quick go to for my Wife and I when we need to stay somewhere on a weekend. They make things very easy and the Starwood point system is one of the best ones I think. I get rooms for very little points. We also like staying at these because they are pet friendly.  This particular one is in a great location and has a great valet service as well.

    23/07/13 | Link | Rating: 4.0
    50. Cat N.
    I decided to take a trip down to Houston and since I couldnt find a dog sitter for my precious little darling. I had to take her with me and I only stayed here because they are pet friendly.

    I had one of the worse experiences here. One of the check in clerks was rude and it's so noisy here. I drove for four and a half hours from Dallas to Houston in baggy clothes. I was wearing boy basketball shorts and a mavs tshirt because they were comfortable to sit in for a long period of time. I did not care how I look because I wasn't trying to find a freaking stud muffin in Houston. I walked in to check in and the girl was really rude. She had the "judging" look on when she saw me walking in and you can almost tell what she was thinking because her facial expression said it all. Her first comment was "you must really love the Dallas Mavericks" instead of "hello, welcome to the aloft" and she didn't smile so that made me believe she was judging. Um yes, I do freaking ever so love the Dallas Mavericks but don't you worry about that. I don't know why she cared so much...I DROVE FROM DALLAS TO HOUSTON FOR FOUR HOURS AND I SURE AS HELL DID NOT DRIVE DOWN THERE TO IMPRESS YOU. I went upstairs and changed into my nicer clothes, put on my make-up, and then walked down stairs to walk my dog. She had a total attitude change after she saw me looking nicer. Does look all that matters? am i making your hotel look hideous? I don't know why she was being rude after seeing me carrying my Yelp bag walking in. BIG MISTAKE! lol

    Before I arrived, I told them that I was bringing my dog. I wanted her to have dog bowls for food and water when I get there like they said they do provide. They didn't have any available when I got there. and their excuse was "we have a lot of dogs staying this week" I only saw one other dog the whole three days I stayed there. I had to buy a cup for her water and fed her by hands. They could have told me they didn't have enough bowls because I would have brought my own.

    The rooms are not really insulated and you can hear EVERYTHING. People walking to their room, talking, laughing, blow dryer, whatever loud in the hall. My dog barked every time my neighbor came home late at night. I'm going to find another pet friendly hotel next time I come here. The only good thing about this was that it was further down from the Galleria, pass all the traffic.

    20/12/11 | Link | Rating: 2.0
    51. Rolando A.
    For the room rate and ease of overnight parking, it's pretty hard not to compliment Aloft by the Houston Galleria.

    The room was sufficient for my stay and I made use of their complimentary wall-safe to hold valuables while out and about in the City.

    The fellow clientele seemed to also be there for long nights of drinks around town so elevator rides were very entertaining also...

    27/07/12 | Link | Rating: 4.0
    52. Anita W.
    Went about 2 years ago in the middle of winter and had a fantastic stay, the staff were very attentive and the room was excellent. I asked for a room on the highest floor available upon check in and was offered a room with a great view of the city skyline. Ask and ye shall receive.... I ended up inviting my friends by for drinks in the lounge during my stay and had a great time... Thumbs up!

    02/07/13 | Link | Rating: 5.0
    53. Roni B.
    i kinda was expecting more...that's my fault!! staying at a loft style hotel in dallas...i just wanted more!! smh!! we live & we learn!! the setup of the room was different...kinda small but not to bad...just big enough for the weekend lol...the staff was very accommodating and courteous!! the only thing i didn't like was being on the top floor & a corner room....that dayum texas sun wasn't no joke...ugh!!! but the location was perfect...it took us no longer than 20-30 minutes to get to every place we went so that was greatness & only had to pay 1 high azz houston toll lol

    23/05/13 | Link | Rating: 4.0
    54. Megan H.
    Love this place! Decided to book a staycation here through hotels.com , and paid for the room. Then, when it was time to run a deposit against my card, there was a problem and it wouldn't go through. The Front Office Manager, Paul, took wonderful care of me, overriding the deposit and waiving parking. The rest of the staff was friendly and helpful. The room was adorable, with a fantastic view of the Galleria area. The showers were spacious. I love the modern look and feel. Will come back time and time again!

    24/09/13 | Link | Rating: 5.0
    55. chad c.
    The single worst hotel I've been to in years (the positive reviews here are VERY suspect). The "hip" factor is laughable given how poorly designed and cheap everything is (to the point of actual danger). Stark concrete makes the rooms feel like a jail, paper-thin walls so neighbors texting is audible and, by far the biggest issue, AC units that sound like jet aircraft (switching on and off every five minutes). Five of us stayed there and each could not sleep at all because of these wind machines/uncontrollable noisemakers. It's literally not livable at all.

    The lounge area had AC blowing wind (literally) through the bar, making us abandon our drinks and leave. The furnishings were terribly cheap and poorly maintained. The elevator's "industrial chic" is, in reality, industrially beat and smells bad (as did the halls). The rooms are actually dangerous, given the safe door left open into a shin in the bathroom (with light switches that are impossible to find) and platform beds that exceed the size of the mattress (shins again). Multiple broken irons, shades that don't block light, etc. and so forth...

    Finally, upon requesting a cab, they insisted we take their "shuttle" instead which was not free and, unlike a cab, turned out to cost an absolute fortune.  I will never, EVER stay at one of these again. Terrible experience.

    12/09/12 | Link | Rating: 1.0
    56. Margaret D.
    Will never stay here again

    I got back to my room after a long day of travel and work...looking forward to a good night's sleep.  Instead, there is club music blaring and they tell me it will be blaring until 2am.  Somehow the fact that this doesn't happen every weekend is supposed to make me feel better.  Glad the people who will be here next weekend might get a good night's sleep.  Too bad that I paid to sleep in a hotel and instead will be kept up half the night.  Will never, ever stay in this hotel again.

    13/04/13 | Link | Rating: 1.0
    57. Daniel L.
    This is a really cool hotel, like all Alofts. It is sleek, flashy, shiny, trendy, and great deskpeople.

    It's not the Alden in terms of total, overall sweetness - but SPG gives me reward points for staying here and that matters. It's not the Omni, it is more "in the middle of things" as it were, which is either good or bad depending on whether you want to walk to the Gal (Aloft) or drive to the Gal (Omni)

    Pretty hotel. So pretty.

    23/07/11 | Link | Rating: 3.0
    58. Jennifer S.
    Another consistently nice aloft location!  Clean rooms, friendly staff, convenient garage parking and a cool bar/lounge area!  My only complaint was the maid tried to enter my room at 8am...come now, give us a little time to wake up, won't you?

    18/01/13 | Link | Rating: 4.0
    59. Vernon G.
    This hotel is upbeat and nice decorated. Its literally right across the street from the Galleria Mall.  I felt alive walking into the door. The front desk was in the center of the lobby not tucked away in a corner and it was a circle. I loved that design. I gave my name and I was given my key to my room. I went upstairs and when I entered my room it was decorated in a modern design. I loved it. They had a bar and convenience store on site. The only reason why I'm not giving 5 stars is the parking. You have to pay extra to park your car. That should be included in your room cost but what do i know. I would definitely recommend this place to anyone.

    04/11/13 | Link | Rating: 4.0
    60. Jill L.
    Easy access to the Galleria area, super clean, retro/modern decor with an inviting bar, patio and lounge. Room was comfy and view nice. Pleasant staff.

    18/11/13 | Link | Rating: 4.0
    61. Suzane C.
    Juicy Hotel in Downtown Houston!!

    The hotel to be at for the hip and the trendy. The hotel was very nice and very clean, had a unique studio feel to the rooms overlooking the city.

    Nice soft blue colors to compliment the room. The toiletries used were Bliss which is a really good brand so that was very impressive.

    There were mirrors on the doors and the you can see the silhouette in the shower which was unique, it reminded me a little bit of the cosmopolitan in Vegas. This hotel is a sister of the W hotels.

    Hip Hotel with Free wi-fi and free use of their computers 24/7 in the business services downstairs. The bar downstairs is also very modern and trendy. Has the feel of a real bar and not a hotel bar.

    Parking was about $14 a night so that was decent. CVS is walking distance across the street so very convenient. The mall is just across the street as well so you have access to the city right away.

    Great location, Great hotel, Great amenities.

    12/03/12 | Link | Rating: 5.0
    62. Kay D.
    This place is like the Forever 21 of hotels.  It's cute and Ikea trendy, but it's cheap and lacks quality.  My experience here was full of sharp corners, cold surfaces (which may or may not have been clean), unfinished ceilings, bathroom doors that didn't close, airport luggage push carts, rough carpet, and noise.  My topmost bed sheet had a hole in it and and someone gnawed on the headboard (see the pics). And then there's the elephant in the room... and by elephant, I mean the eyesore of an A/C unit occupying the entire leg and foot space underneath one of the desks.  That thing is loud and prevents anyone from sitting at that desk comfortably.  It's the eve of 2012... get some central air, already!

    Non-smokers will appreciate that this is a non-smoking business, hipsters might enjoy the WXYZ bar, and the Bliss bath products are a nice touch, but I'd rather bring my own bath products up the street to where I'd get more bang for my buck. It wasn't the worst, but there are better options nearby.

    18/12/11 | Link | Rating: 2.0
    63. Gen K.
    We stayed here for a staycation for 2 nights and I was very impressed. Everyone was super nice and gave us all the help we needed.  Close enough to Galleria to walk there, and several bars and restaurants nearby within walking distance.  King room was big and I thought the room was stylish.

    We didn't use the pool or go to the bar.  We did pick up snacks from the shop downstairs and they charge it to your room which is really convenient.  Free water in the room, and if you choose not to have them change your sheets they give you a $5 voucher to use on snacks.

    Not really sure why I see so many complaints regarding the parking--I don't know where y'all have been staying where you can park overnight for less than $14...

    For the price, I don't think it gets better than this.

    14/07/13 | Link | Rating: 5.0
    64. Evan S.
    Pros:

    Chic, modern styling. Free internet. Location was decent.

    Cons:

    Room doesn't get dark at night with undersized, insufficient shades.
    Expensive parking ($14 for self park, $22 for valet) in a mostly empty garage.

    I've stayed at the Element Hotel line (also by Westin) which I think is pretty similar. They also have modern fixtures in the rooms and lobby. Because of this, I'm actually accustomed to the crappy shades that let in a bunch of light. So, why a single star? Because of my experience with the service on that particular stay. Note that I had originally planned on staying 3 nights but left after one.

    I showed up on a Tuesday evening around 6 and was told by the front desk that there was an issue with the water so it would be off until 7:30. Not even a couple hours, no big deal. They also comped me with a free drink because of the inconvenience. Great.

    The next morning, the shower would not get hot. On the hottest setting (it was a very simple shower knob so it wasn't user error), the best I was getting was luke warm. Not a "cold" shower but uncomfortable and definitely not what you expect from a hotel charging you 170 / night.

    Because of this and the expensive parking (not the hotel's fault that I didn't check on that before coming), I decided to check out and go elsewhere. Check out was quick at the front desk and I was told I'd get an e-mail receipt. That e-mail never came but I've experienced that before so I gave it some time and figured I could call back if it didn't show up.

    I finally get an e-mail on Friday morning indicating I had been charged for all 3 nights. I called the hotel and spoke with an associate who treated me like I had the burden of proving that I checked out and left the hotel.

    I was asked what the role of the person was that I checked out with (e.g. manager, associate) which I had not bothered to inquire about as it's pretty common to trust that the person at the front desk who tells you they checked you out is capable of doing so. Then I was asked to describe the person and was told they could not find records of my checkout. I gave them a description and they were apparently able to figure out who it was but I'm not sure if that helped. I offered up the only bit of evidence I could think of which was (a) that the receipt I got showed a single charge on Wed. morning and a separate charge Friday AM.. seemed odd that the charges were split so something had obviously been done on my account at the time I checked out  and (b) I had records of my staying at another Starwood property on the following night.

    I was finally told that the general manager would be contacted and they would get it "taken care of". I got the names of the person I was talking to and the one who had probably "helped" me Wednesday morning. I did receive a corrected bill later that same day, via e-mail.

    P.S. Oh, and the pillows all sucked! Usually you get a crapload of pillows and can find one in the stack that's alright. All of the ones in my room were gigantic.. the type of thing you'd sit up on to watch TV but not sleep on.

    11/01/13 | Link | Rating: 1.0
    65. Gallant D.
    Most of y'all must of had a comped  room or something for these reviews !!
    First  of all We pull up to one valet guy saying the valet parking is 24$ okay no big deal.
    next we wait in line for our room and only one lady is down stairs checking us all in which she doesn't say hi or anything just kinda rude and quiet !
    She asks for my card saying she's swiping it to make sure its the right card that I already paid for the room on !
    So she hands me the card and then says next DOESNT even tell me the room number!!
    So i look down and see its a lower level when I requested a top floor  level with nice view AKA NOT OF THE PARKING GARAGE I even said that over the phone a week in advance !!
    I get to my room and guess what its the parking garage !!!!!!!!
    Place kinda looks like a modern motel 8 lol
    After that i checked my bank statement saying that They just pulled out another 100$ even though i had already paid in advance for the room so by now I'm at 24$ plus 130$ plus this 100$ soooo 254$

    PLACE IS A JOKE !! next time ill just pay the extra 40$ and stay at the The hilton Americas down the street !!
    Never coming back unless Motel 8 is my only option !!
    Damn i want my money back  !

    18/01/14 | Link | Rating: 2.0
    66. ReAnn H.
    This hotel is so upbeat and nice. Staff was really nice about getting everything you needed. Stayed for 2 nights and definitely didn't want to leave. The room are clean and modern just like I prefer.

    The gym and pool are nice even though we didn't use either, just went to check them out. The bar was nice too. At night there was a band playing downstairs which you can hear in your room, but it was all good we were actually jammin' from our room lol.

    Parking was cool too, the only issue was the keys wouldn't work to get in and out. And another downfall was that they allow animals. I don't think this nice hotel should allow pets, but to each it's own.

    Overall I love love love Aloft hotel! So close to everything and it's lively!

    22/07/13 | Link | Rating: 5.0
    67. Robert M.
    The Cheap brother to the W Hotel chain.  Rooms are nice but small.  Very modern feel.  bed was comfy.  friendly staff.

    26/03/14 | Link | Rating: 4.0
    68. Jelena Z.
    I've really grown to like the Aloft brand (part of Starwood) and view them as a less expensive alternative to the W. When traveling on business, all I need is a bed that doesn't make me miss the one at home, good water pressure in the shower, quiet surroundings and room service that won't kill me. And while no Aloft that I know of offers real room service, they usually arrange delivery with a neighboring restaurant. In this case, it's Capital Grille... spendy!

    But that's okay, because I left my room to go hunt down some fantastic Tex Mex and potent margaritas with my colleagues. I returned to the hotel on the late side and couldn't wait to hit the hay - though I fell into a deep slumber easily on the plush bed outfitted with super soft sheets, it was difficult to actually STAY asleep. You see, the rooms at this property are equipped with (not quite) old-school a/c units which intermittently kick on throughout the night and are quite loud. I was awoken at least four or five times during the hot, humid Houston night as the a/c roared on and needless to say, I felt tired upon waking. An early 3-hour drive back to Austin on 4-hours of sleep is no fun!

    Also, because I've earned Gold status with the Starwood brand, I'm almost always upgraded to a better room. If my room was the upgrade, then I can only imagine the standard rooms must be somewhat sad. Sure, the room was clean but compared to other Aloft properties, this one fell a bit short in the design department.

    The Galleria location is prime and the hotel's WXYZ bar looked happening, but I probably wouldn't go out of my way to stay here again as I really value my sleep... even more than accumulating Starwood points!

    15/06/12 | Link | Rating: 3.0
    69. Grace K.
    A very cool boutique hotel indeed - right as you walk into the hotel you are greeted by the Front Desk which doesn't really look like one...looks more quirky but in a good way!  The bar is right behind the front desk with a lounge area and a pool table.  

    We forgot a couple of bathroom stuff so good thing we had CVS right across the street to pick up some stuff like water, toothpaste and snacks.  We go up to our room and it was so nice and cozy~  AND of course my favorite part of the room was the Bliss Spa products!!!!  The room was definitely clean and we had a good view of the city outside our window - really, no complaints whatsoever.

    The price was affordable and it was in a great location, close to lots of stuff.  Definitely recommend this hotel!

    01/08/12 | Link | Rating: 4.0
    70. Gil H.
    I had a very nice stay on business in Houston. The bed was really the best I've has in a hotel in a very long time. Very clean and convenient. The location was perfect. Try the Cucumber Cosmo at the great lobby bar.

    15/11/14 | Link | Rating: 4.0
    71. Jenny P.
    One of the many advantages of being an AAA member is the discount on one night's stay for only $69! That plus parking + taxes came out to ~90, what a deal for a very clean, modern hotel in the galleria area. The rooms are also surprisingly very quiet to ensure a good night's sleep.

    01/08/13 | Link | Rating: 5.0
    72. Jeff L.
    Hotel was great, people spectacular. I stay in SPG properties over 140 nights a year and this was very good. Linda in the bar was excellent, friendly and very helpful with local knowledge.

    22/04/14 | Link | Rating: 5.0
    73. David K.
    My first experience with Aloft and overall I think I like the concept. I just had to understand it first. They call it "A Vision of W Hotels." It's pretty like a W. It's about the same price as a W. It's doesn't have the same services as a W.

    I'm used to pressing the Whatever/Whenever button on the phone. Here there's an Aloha button. There's no mini bar and room service comes from a restaurant down the street. There's a bar downstairs and a small area that resembles a convenience store. I bought two sandwiches ($8.95 including chips and a soda) and some Advil while I was staying here.

    They have a neat green option where you can get a $5 credit or 250 SPG points for not having your linens changed. I did that my first night and I thought it only applied to towels and sheets. Apparently you also decline housekeeping, which made it less appealing afterward.

    I liked the location and from my room on the 9th floor I had a view of the Galleria. Everything is built on top of the parking deck and there are elevators that provide direct access to your floor. The only time you have to take two different elevators is when you check-in. Afterward your door key gets you into the main ones.

    My credit card has been charged two different times. The first was for $65 for parking ($14.00 per day for self-service), one drink at the bar, and the aforementioned "convenience store" items. The other one seems to be for my room. They emailed me two folios and neither has explained the room charges - both were for the $65 charge. Neither includes my SPG information and I haven't received credit for my stay. I booked my trip through W Chicago - City Center and that might have something to do with the confusion. Regardless, this is one time that I wish I had requested a printout instead of an electronic copy. If you opt for the email make sure you review it as soon as possible. My last Starwood experience was pretty bad and I'm dreading making this phone call.

    26/10/12 | Link | Rating: 3.0
    74. Phil K.
    I just paid $619.00 for one night for a two queen bed room when the  regular internet price was $266.49! Why did they jack up the price 3x the going rate?

    The reason they gave was because there was a large convention in town, all the other hotels in a one mile radius were sold out soooooo.......they decided to take advantage of the opportunity. Priceless...literally.

    Clearly this is a company more interested in taking advantage of a short term opportunity rather than building a loyal following. If you like to do business with a company like that, then this is the place for you.

    By the way the walls are thin and you can hear everything.

    I can hardly wait to stay here again, pay more than a room at the Ritz Carlton and tell my friends how smart I was.

    Oh, by the way parking is $16 per day!

    I hope Yelp doesn't deem this review as "non-recommended" and move it to the bottom of the page.

    16/05/14 | Link | Rating: 5.0
    75. Laila P.
    I really wanted to love this place.

    I really did.

    I absolutely loved the lobby bar... until it closed at fucking midnight. Playing pool in the lobby was actually pretty fun too... the one night we actually made it to the hotel before the bar closed.

    The room was just fine. Just fine though and nothing more. Clean, spacious (king room, one person) and generally what I would expect from this type of hotel. Free bottles of water were probably the best part. WiFi was good.

    I never used the pool but my coworker said it was like 3 feet deep and maybe 6 feet long. Is that even a pool?

    It's super hard to get a cab at this location we found. Perhaps that was due to the sidewalk construction happening in the driveway and subsequently DIRECTLY below our window. Waking up on a Monday morning, 7:30am, hungover and soooo ready to leave Texas and getting a phone call from your co-worker saying "holy shit! do you hear that jackhammer" uh yes... yes I do. That would be the morning after we heard the room service people YELLING down the hallway back and forth to each other for at least an hour. So true to other reviews, for whatever reason, this place is really really noisy. Plus its directly on Westheimer by the Galleria and the traffic is insane down there.

    Other things I liked? Not much. Most staff seemed young and inexperienced. We LOVED Jim the valet guy. He was awesome and very helpful! Shout out to Jim from your wine selling friends in California!

    04/04/13 | Link | Rating: 3.0
    76. Mike F.
    It's been a couple of years since I stayed at an Aloft, so maybe I've forgotten why I haven't been to one in a while.  I like the upscale dorm room feel to the place, but had some issues:

    1.  The pillows suck.  Much too bulky.  Can I get a soft, flat pillow??
    2.  The wall unit A/C was much too loud (but at least the room was at a good temperature)
    3.  $14 for self-parking
    4.  Slow elevators
    5.  Netflix appears to be blocked when using their Wi-Fi.  

    The decent:

    1.  Can walk to several places to eat
    2.  Friendly staff

    27/03/13 | Link | Rating: 2.0
    77. Donnie C.
    Stayed here for New Year's Eve night. It now gets 5 stars from me. The biggest improvement I experienced is now there is an armed security guard on the grounds at night, mainly roaming the garage. And the self park payment kiosk at the entrance of the garage. They no longer hold parties at the bar for patrons who are not staying at the hotel. This was a big complaint from other guest who were staying at the hotel and couldn't enjoy the bar. Don't try to park across the street thinking you can skip on paying for parking. They were towing cars last night without prejudice.

    01/01/14 | Link | Rating: 5.0
    78. Ann N.
    Great if you're looking for something modern, clean, no-fuss, and have no plans on spending too much time (nor money) in the hotel.  Free Wi-Fi, free water, bliss products, staff is nice, and self-parking for $16/night -   there's an elevator that will take you directly to the level of your car.  I'd prefer that over having to wait for valet at $24/night.

    What NOT to expect - room service, plush bedding, space, a tub, movie channels, and a hip bar/restaurant downstairs.

    Pretty basic.  Enough said.

    13/01/14 | Link | Rating: 3.0
    79. R. P.
    Nice staff. Convenient location. Odd entrance placement. Cute lobby. Faint mildewy smell in bathroom. Good water pressure. Ugly blue something hanging in the elevators as if they are under construction. Raggedy looking ceiling and loud but powerful a/c in the room. Good bed. good pillows. They need apply the same attention to detail to the rooms as they do the lobby/bar area, especially when you are paying $16 just to park

    28/09/14 | Link | Rating: 2.0
    80. Brandi C.
    Amazing customer service, attentive valet, & a nice bar! Definitely my favorite hotel to stay at while in Houston.

    29/09/14 | Link | Rating: 5.0
    81. Diana D.
    This place is whatever... I think because it's part of the W family, I expected more.  It's definitely not horrible but it's no W Hotel either.

    Also, they allow pets, which kind of makes the hallways smell like... pets LOL.  Btw, I have pets, so I'm not a hater but I prefer to not stay at hotels that remind me of Petco and whatnot.

    It's in a great location though (walking distance to many of the Galleria attractions), so, if I ever stay here again, it'll be for that reason alone.

    04/08/13 | Link | Rating: 3.0
    82. Fregilia L.
    I enjoy modern and clean places when it comes to hotel staying and Aloft definitely has that going for itself. I was very impressed with my room. I love the setup of their bathroom as well. My only compliant is that it is a self-service hotel so when I called down and asked for wine glasses and was told I had to come down and get them I was like ughhhhh in my head...but of course I got over myself. I''m not that lazy and I walked down and grabbed two glasses and enjoyed my wine. Easy checkout. You will have to pay for parking. I believe it is $16 a day. It's located in a very good location so we were able to walk over to Truluck's and enjoy dinner without needing a cab or having to deal with Galleria traffic.

    08/01/14 | Link | Rating: 3.0
    83. David C.
    2nd visit and still as I remember from the first time. Friendly staff who made it feel like a visit and not a "stay" room is comfy but could use a lil stronger AC. Walking distance to everything and anything I need.

    11/10/14 | Link | Rating: 4.0
    84. Ochanya O.
    My friends and I booked this hotel for a weekend in town for a great deal. For what we paid (around $75 night) this hotel was great. Apparently the usual price is approximately  $150-$200 per night. DEFINITELY not worth this amount.

    Our hotel room was very spacious and well decorated. This hotel overall is very modern (lots of space to charge phones, iPods, and various other electronics) which came in handy. Service left a bit to be desired, however. Overall, not too bad of a stay considering what we paid. I would not stay here if I had to pay full price.

    Tips:
    - Try and find street parking. They charge $16/night
    -Be sure to bring your own sleeping mask and ear plugs. They run out of these frequently.

    03/03/14 | Link | Rating: 3.0
    85. Jim M.
    Bullseye. they never get it wrong. fresh upbeat and clean. nice front desk folks and the valet kid is a riot. top class amenities and the location is choice. met the gm and he was very customer service oriented and made a effort to talk with guest. I will forever stay here when I visit.

    Great Job

    17/01/14 | Link | Rating: 5.0
    86. Peter Q.
    Stayed here for one night on a recent trip to Houston. It's a middle of the road sort of chain and I can see where some reviewers get upset about this one not having an in-house restaurant but they do have delivery from the Capital Grille right across the street, but that is fairly pricey. Other than that, there are several good places to eat within walking or a very short,  under 2 min, drive.

    The Aloft chain, in my experience, is a no-frills kind of place for business travelers. Nice rooms, decent rates, free wifi that can usually be accurately described as high speed. So many places have internet that is bordering on dial-up speeds... And they usually have a decent bar and lounge area. I know in Chicago and at Dulles the Aloft's have pool tables and they all generally seem to gear towards a younger crowd with mini-bashes and loud music. Geez, am I old now? But it's not really a problem unless you are close to the bar and the party goes late. And regardless, I think most of them allow pets so they are towards the top of my travel hotel list even if they had raves...as long as I could get a high floor!  

    Our visit was good and we tried this Aloft as an alternative to our usual suspects. I would have no problem with staying here again. It's not your typical hotel, but then again, that's kind of the way I think they planned the chain.

    12/06/14 | Link | Rating: 3.0
    87. Shayne L.
    No room service, pay to park yourself, no movie channels, and $460 pre charge for incidentals(surprise from my bank statement because meme told me $100)... For what? I've also been here 2 days and not one person has greeted me or given me so much as a head nod. With the rate I paid I guess that was the least of my expectations. Will not stay here again.

    Rooms r clean, one star.
    AC is strong, one star.

    That's about it.

    07/05/14 | Link | Rating: 2.0
    88. Dani R.
    We found a room last minute  and got a great value for the price. The staff is friendly and accomadating. The hotel in in a decent location, and we felt very safe.  Parking does cost $16, but that price is much better than what some of the bigger hotels in the area were charging.The modern decorations remind me much of a dorm room decorated in Ikea furntiure.   I would recommend this hotel to others and will  considerl looking for this chain in other major cities.

    01/01/15 | Link | Rating: 4.0
    89. Hillary D.
    YAY FOR NON CONVENTIONAL, MODERN TRAVELING!
    The A LOFT is a breath of fresh air if you're tired of the same old hotel room. The rooms are contemporary and artfully designed. The staff is attentive and you can't beat the customer service of the valets. (They remember your name immediately. ) Not to mention they have a very comfortable lounge. If you're looking for a smaller place to stay that is not your typical hotel, try the A LOFT.

    *** Located on the corner where there is usually construction, anticipate your turn. ******

    03/02/14 | Link | Rating: 4.0
    90. Tanya M.
    Second time at Aloft - second time very disappointed.   Decor is nice & it's very clean but service & attitude is horrible.

    I asked for a 'quiet room' as I only had 5 hours to sleep after Driving all day.  Was put on the side of the hotel directly across from a loud outdoor bar with a live band.   Even though I was 6 floors up it sounded like speakers were piping in the music from outside.    Laying there miserable at 11pm called to ask front desk about how long they though it would play.   They laughed and said "oh they play till 2am would you like to switch your room to the other side of the hotel?"    Arghhhh.  Moved 4 flights higher in my pajamas carting all my luggage & my two dogs.   Attendant came up (to check the room I was leaving) but just stared at me and made no offer to help.

    Earlier that evening in the bar I went down to order a small plate of chicken tenders.  I asked the bartender Kimberly how long they would take to prepare as I was exhausted & wanted to go to bed as soon as possible.
    "3 minutes tops" she said "I'll bring them over to you ".   15 minutes later I was watching her wiping down wineglass & restocking olives.....   Inquired about good and got a blank look.... Then she went over to check the ticket with my order , turned red & disappeared through a back door.  About two minutes later a plate of soggy chewy overly nuked chicken tenders appeared.   No apologies whatsoever & looked annoyed when I asked for ranch dressing.  

    Bad service overall which is a shame since the room was clean & comfortable.  

    Also they charge $16 a night for parking.

    28/02/15 | Link | Rating: 1.0
    91. Demian B.
    I'd give the room quality & decor 3 stars but the service on thus trip was only 1 star.

    The Good: Room was nice, more modern and contemporary than most. The pillows and bedding were soft and clean.

    The Bad: service was pretty bad for a hotel. Came in and there was no one at the "desk." It's an unusual poorly marked circle so I wasn't even sure that was the check in area, but after a minute  of wandering around the lobby with my luggage I figured out that indeed must be the check in counter. Around this time the clerk (wasn't sure he was an employee at first) stopped flirting with the bartender and came over to check me in. However because the reservation was in her name he wouldn't check me in...the confirmation number didn't help. A conversation with her wouldn't work. They needed her in person with ID...okay I get policy, but he was fairly rude, matter of fact, and unsympathetic in the way he told me this and treated several other guests similarly while I watched and waited.

    A few minutes later she gets in and we are ready to check in. We get the clerk back to the checkin circle & he starts checking her in. Stops in the middle to take a several minute phone call. I'm about to go call him out on it when he finally gives us the key cards. No mention of room number or directions as he is still on the phone.

    The Ugly: get to the room, go to use the restroom and found the toilet unflushed! The rest of the room seemed made up but I can't believe they didn't notice the toilet!!

    11/10/14 | Link | Rating: 2.0
    92. Emily H.
    (+) Free Wifi
    (+) Friendly staff
    (+) Convenient location, easy access to 59 and 610

    (-) Poor materials. Shower tile was crooked and looked like wallpaper.
    (-) Edgeless Shower Door = Water leaks all over the bathroom floor. I had to use 3 towels to soak up everything that leaked.
    (-) Parking is $16 a night

    08/09/14 | Link | Rating: 3.0
    93. Nhi H.
    Stayed here on a whim for a night on Wednesday since our other hotel we had booked for Thursday-Sunday was full. Most hotels around the Galleria area were full, but they were very accommodating.

    Great customer service.

    The lobby area is clean and has a modern feel. They have a small bar and a snack bar area that you can purchase at the front desk.

    The rooms reminded me of a modern dorm room. Clean, modern & simple. They carry Bliss bath products so that was cool.

    14/08/14 | Link | Rating: 3.0
    94. Scott G.
    Only had handicap rooms. Disgusting, moldy smelling room. They offered me 5,000 points for the pleasure. Keep your shoes on in the bathroom. The floor is dirty throughout.

    And this morning 2 trucks on blocks (wheels stolen) and the gate is broken. So much for security here.

    04/03/15 | Link | Rating: 1.0
    95. Enrique V.
    This was a "hip" hotel. I enjoyed it and the price was perfect. They had a refrigerator, microwave, and coffee machine. The internet connection was easier than other places I've been. I didn't like having to pay for parking in the hotel garage, but I'd definitely stay there again.

    20/05/15 | Link | Rating: 4.0
    96. Anthony P.
    Enjoy a nice long weekend in Houston...The bartender Kim was very friendly and helpful. Made the best drinks in Houston.  The bar was very clean and rooms are very amazing as well.

    22/05/15 | Link | Rating: 5.0