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Company Info: Rating: 4.00
Address: 2950 W Sam Houston Pkwy S, Houston, TX, 77042 Hotels in Houston, TX
1. bern a.
This hotel, is definitely not a fancy hotel. For starters, we had some dings on our walls, and the light fixtures. BUT THIS IS EASILY OVERLOOKED BY HOW AMAZINGLY FRIENDLY THE STAFF WAS!!!!! Denise was our main front desk rep during the duration of our stay, however, Everyone no matter what time we got in to our hotel, was always smiling and greeting us. I have never felt more welcome in a hotel before. As for cleanliness, overlooking the dings, the room itself was clean, the amenities, worked, and since all we really did was sleep in the room, nothing else really mattered. The location was right off the Sam Houston Toll (i recommend to get a pass), and very convenient to us when looking for the asian restuarants! (Haha) Its also, a good drive to downtown, but when you are on vacation, time really flies by. I would come back again.. I am glad I gave this place a chance.
25/04/13 | Link
| Rating: 5.0
2. Kat F.
We have stayed at high priced hotels, but never one so clean. Spotless!!! Pool was clean, rugs were clean, no dust...wow! And very accessible to everything.
13/08/13 | Link
| Rating: 5.0
3. Kayla D.
This hotel did what we needed. It was a reasonable distance from downtown Houston, where we were seeing a concert. Big comfy bed. Clean bathroom. Overall, pretty nice place and the staff was so nice! Especially the receptionist.
On another note, I'm not normally one to complain about a complimentary breakfast, I mean... It's free after all. And this breakfast was pretty decent, consisting of the standard eggs, sausage, waffle maker, juice, etc. Its also served until 11, which I thought was cool. However, in all of the hotels I've stayed in, I've never seen such a small kitchen area! It was hard work getting through people, around the inconveniently placed walls and tables.
Not that the breakfast thing ruined my stay or anything, but if you're one to annoyed in situations like that (like me), then you might be better off skipping the breakfast.
31/05/12 | Link
| Rating: 4.0
4. Jason Z.
Are you a smoker? Love the smell of wet musty mildew mixed with smoke? This is the place for you. I switched rooms because the smell was literally unbearable. After switching rooms it seemed good for a minute until the smoking room next to me decided to go for a world record or something.Yea they put smoking rooms right next to nonsmoking rooms and apparently hope that it doesn't somehow seep through. Wrong! Literally have nasty smoke coming in from the cracks in the wall into my room. I had to switch hotels and even had to wash all my clothes as it was saturated with that horrible smell. I think the most amazing thing is the high reviews given to this place. I really don't get it.
To top it all off there is no water pressure. I got pictures of the sink turned on full blast and water barely pouring out. Also if you have luggage and you are on the second floor you better be able to lift it as there is no elevator here. Just stairs. Wonderful to have when you have a bad back.
09/11/14 | Link
| Rating: 1.0
5. Lisa A.
This was a cozy hotel conveniently located near Chinatown. The sunny, yellow walls, patterned carpet and nice, wooden staircase lent a pleasant "Southern" feel to the place. The front desk staff was friendly and helpful; our room was clean and spacious and included a mini-fridge, microwave, and sitting area with love-seat and chair. The mattress was harder than I would like and the bathroom was kind of cramped. The tub was dangerously slick. Complimentary breakfast selections included an assortment of cereals, whole fruit, milk, four juices, "make-your-own" waffles, eggs, sausage, potatoes, yogurt, pastries, and everything but bacon and the kitchen sink. All in all it was a good experience and I'd stay there again.
13/10/13 | Link
| Rating: 4.0
6. Sarah O.
I completely forgot to review this place! Pretty strange considering we were both very impressed We stayed here over the 4th of July weekend ($69/night for a King Suite, during a holiday weekend!). The bed was one of the most comfortable I have ever slept in, the room was huge, the a/c worked great and was quiet.
Also impressive was the front desk staff, particularly Paulette and Daniel. The entire place, from the rooms, breakfast area and pool were spotlessly clean. If I am ever back in Houston I will stay here again.
25/12/13 | Link
| Rating: 4.0
7. Shawn W.
This hotel is much nicer than what I'd expect a Best Western to be, but I guess that's where the plus comes in. They provide a very nice breakfast every day and wine, cheese, and a variety of snacks Mon-Thu nights. More impressive than any of that is the staff. This hotel has by far the nicest and most personable people I've met at a hotel. My five year old daughter almost cried when we left and said that she would ask Santa for money this Christmas so we go back and visit them. If I ever come back to Houston, this Best Western is where I'll stay.
31/03/15 | Link
| Rating: 5.0