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Drury Inns & Suites West in Houston, TX

Drury Inns & Suites West in Houston, TX

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Company Info:

Rating: 3.69

Address: 1000 Hwy 6 N, Houston, TX, 77079
  • Mon: 12:00 am - 11:30 pm
  • Tue: 12:00 am - 11:30 pm
  • Wed: 12:00 am - 11:30 pm
  • Thu: 12:00 am - 11:30 pm
  • Fri: 12:00 am - 11:30 pm
  • Sat: 12:00 am - 11:30 pm
  • Sun: 12:00 am - 11:30 pm

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Comments (16):

1. Melanie V.
We stayed at the Drury Riverwalk in San Antonio and loved it so when we had to stop in Houston we figured we'd stay at the drury again. Big mistake! We got there around 3 and checked right in. And got a room on the 5th floor right by the elevators. As soon as were inside the room, you can tell it needs some updating. Small tv, hard beds, etc. We went downstairs for their kickback food and it was all cold and not a big selection-hotdogs, hot wings, some crusty potatoes, a salad, and chips. After that, we went out for a while and when we came back John went next door to get some desert and I went up to shower. The shower was ice cold but I thought I didnt now how to work it or it would warm up. It didn't. When the husband got back and I had him check it, it was still freezing so he went down to complain. They informed that other people had complained too and it was the whole front of the bldg. and she'd see what she could do. About 15 minutes later the lady came up to our room and told us she was moving us down to a different room. When we went to the other room, it was a two room with a living area and a bedroom and I was still cold and decided to shower again and the water pressure was not working in that bathroom. So we complained again in the am and they told us they couldn't do anything and we would have to call the head office. So we will not be back there again.

21/08/10 | Link | Rating: 1.0
2. Stephanie S.
We stayed here after staying at the Drury Inn in Las Cruces. The rooms were similar, although the one in Las Cruces felt newer. I could tell that the housekeeping at this Drury in Houston tries really hard to keep the room pristine, which impressed me (and I am not easy to impress when it comes to hotel cleanliness!) but despite her efforts, the room still felt old. Worn furniture, old style floral bedcovers, etc. The room smelled fresh until the AC came on, and the air from that smelled musty. The lobby and halls are tidy. The staff at the front desk was very helpful. Now, for what needed work. This hotel is super convenient, in that it is located right off of the I-10. However, the location is questionable, and unlike other Drury's, they do not have a security guard watching over the parking lot. If I were the Drury corp, I would make this a must at ALL locations, particularly questionable ones like this. There were signs all over reminding guests to take valuables out of their cars (duh) and several signs saying that it wasn't the hotels fault if your car was broken in to. Really Drury? You can't pay for security so guests can feel more at peace?  The other reason I am giving this hotel just 2 stars is the breakfast area... It was so absolutely FILTHY that we didn't eat or drink anything. So much for that ammenity. The counters were all nasty, coffee urns were grimy. Everything looked like it needed to be boiled and scrubbed. At most Drury's we've been to, there is someone constantly cleaning, but not here. Last, there was a sign in our room that said if we stayed three days, we'd gt the fourth for free. Upon closer inspection, we saw that the deal expired three weeks ago... Might want to change those out. Still beats any LQ any day. If you haven't had a bad LQ experience (like we did in Beaumont) check this link and save yourself from the hassle!!   ecorporateoffices.com/La…

19/11/12 | Link | Rating: 2.0
3. Eric T.
This hotel as a facility..  is old looking  and soo 60ish..
But the staff is VERY nice and the rooms are clean and marginally upgraded.. (flat screen t.v., fridge & micro) As for the showers and bathroom, needs some improvements and better water pressure. But for the week I stayed was always hot water.
The free Breakfast is good if you are a light eater. Dinner is left to be desired. but they have free soda from the soda fountain machine.
I stay here every time I visit Houston, for the price and cleanliness.. it works for me..

14/02/12 | Link | Rating: 4.0
4. Letricia C.
Let's start and say what this place isn't... It's not DRURY at all. I'd start with a name change, maybe "Friendly" Inn ? Here's my run down. Stayed there on a Saturday night on 3/24. Got a room at a great rate. We were greeted and helped by Brandi (?) who was all smiles and super helpful! Every time she saw us she asked how we were doing and "to let me know if we can do anything." At the time of check-in there was food: hot dogs, mac and cheese and some other goodies. They weren't my thing, but that's not why I was there. We were both given coupons for 3 free (alcoholic) drinks for every night we were there (which was only one.) The tequila sunrise was good.. it was a great way to start my night in Houston. And how accommodating is that?? Food and drinks along with our hotel room. Breakfast was good. Free is always good. Standard Hot breakfast options along with a waffle maker.

Now the room. SUPER OLD feeling yet Very spacious. Microwave and mini fridge. But I felt like I went on a time warp. The pool and jacuzzi were nice although we had to wait until after 1000 am (opens at 9) to use the jacuzzi because the water was being treated.

Overall, I was thoroughly impressed by the services and the staff. Always smiling and extremely helpful. An update to the rooms would give the Drury Inn an instant 5 stars

28/03/12 | Link | Rating: 4.0
5. Alexander W.
This facility gets an extra star from me for always having a great staff & always having a clean public restroom.

28/03/12 | Link | Rating: 4.0
6. Randi S.
This is the second stay I've had at this hotel and it was a FANTASTIC night spent there just like the last visit!  The staff if very friendly and helpful, check-in is super quick and the scenery of the hotel is just gorgeous to take in while you walk through it.  This hotel definitely provides a relaxed and pleasant atmosphere!

The rooms are VERY reasonably priced along with being incredibly large and comfortable.  Soft beds and large bathrooms await you; at least in the rooms with King size beds.  The temp control is perfect and will allow you to reach meat locker temps if you tell it or the more comfortable icebox temp if that's what you or your roomie prefer.

Breakfast hours are a good length of time in the mornings and offer a HUGE selection of food and drink options that should accommodate most all taste preferences with plentiful seating if it's just you or even if you have a party of many.  Even with a large crowd there for breakfast there's still plenty for seconds and thirds and the staff is even awesome enough to come and help you clean up your plates as you go so you can keep on chatting without interruption of getting up to throw things away.

Check-out can be summed up in one word: simple. Quick and easy work too if you have no bill waiting for you under the door on your way out in the morning!  Just hand over the keys and head out the door on your way!  With a check-out time of 11am, you've got plenty of time to lounge about in the PJs and enjoy that nommy breakfast before futzing with the clothes factor and the final packing so relax and stay a few more minutes in luxury before vacating!

Any time I have plans on this side of Houston or not too far in the distance, I will definitely stay at this hotel every single time.

I HEART Drury Inn Suites Houston West!

11/08/11 | Link | Rating: 5.0
7. Mary Ann M.
The service at this Drury is amazing.  

We stayed here for a few weeks this spring for my husband's job.  The hotel it's self is pretty average for a mid-range hotel, but it is very clean and well maintained.  They offer free breakfast, dinner, and drinks.  The food quality is not spectacular (think school cafeteria, food service type, its the same at every Drury I have stayed at), but the kitchen staff is amazing.  They will go above and beyond for your comfort.

Whenever I am in the area I will return to this hotel, even if it is a little out of my way.  By the end of our stay I was actually sad to leave, the staff is that great.

10/06/13 | Link | Rating: 5.0
8. Tammy E.
Here on a business trip for 3 weeks from Austin, going home on the weekends. Michael and Joe at the desk are super friendly and go out of their way to make sure you are happy and comfortable....they even made sure I could  just have the same room when I return on Sunday when I told them I like it! The rooms are very clean, with fridge and microwave. Hot breakfast along with an assortment of fresh pastries, bagels, spreads and fresh fruit. Great job, Drury!

07/11/13 | Link | Rating: 5.0
9. Seann C.
PET FRIENDLY!!!!!!!!!!!!

I like this place.

We stayed here on our trip back to AZ from LA and I am glad that we did.  We got in late but we had been able to secure a reservation ahead of time.  We were traveling with 3 large dogs and thank goodness that they are pet friendly (apparently all Drury Inns are).  This helped greatly as we needed a place to stay that allowed big dogs and wouldn't charge us an arm and a leg for them.

The room was spacious and clean.  Plenty of room for 3 people and pets.  We were able to get a room close to an exit which made it easier for taking the dogs out.  The place was quiet and they had a small "kitchen/toiletry" area by the front desk where you could get smacks and essentials and pay for them at the front desk.  This is great because the last thing you want to do late at night is go find a gas station.  

The breakfast was simple but good.  The staff was very friendly and helpful.  We will definitely stay here again if in the area and will look for Drury's during future road trips.

23/01/13 | Link | Rating: 4.0
10. Mackenzie F.
On our trip from Arizona to Louisiana and back again with two Great Danes and a German Shepherd, this was BY FAR the nicest hotel we went to.   It had a LARGE parking lot for our huge cars and trailers.  EVERY OTHER HOTEL, we always get overcharged for having large dogs, (they're perfectly trained) and then we wake up at all hours of the night to untrained Chihuahuas and Pomeranians yipping.  That was not the case here. The front desk clerk was chipper and sweet at one in the morning when we checked in.  If we make this drive again, we will make a point to stay here.  It was PHENOMENAL.

17/03/13 | Link | Rating: 5.0
11. Beretta F.
(I can't figure out if this is the right location, but I've stayed at many Drurys in the past few months so consider this a general review.)

PET FRIENDLY! Even big dogs. Owners of  large family dogs who fear getting turned down because of weight/breed restrictions or overcharged for traveling with furry friends can really appreciate how important this is. Just for that I give them 4 stars.

Where they get the extra star is the pricing... not cheap, but well worth the cleanliness, service, bonuses, and amenities. Gyms, pools (some outdoor/indoor which is a really cool feature, especially in winter or fine weather), hot tubs, and a "happy hour" with free drink tickets and hot bar food like wings, hot dogs, etc. Not something you want to eat every night for dinner, but it's nice if you're traveling on business or passing through.

Again, at every Drury Inn so far we've had the same consistent level of good service, cleanliness, and comfort. It's my favorite chain hotel to use when traveling.

26/09/13 | Link | Rating: 5.0
12. Joey H.
Great staff! Pet friendly! Great value! If I'm ever in the area again, I would stay there in a heart beat.

16/12/14 | Link | Rating: 5.0
13. Nickole M.
If you like to deal with bebe's kids running amuck late night, you should totally stay here. Don't mind the staff or  security;  they'll be to busy talking amongst themselves or on their phones.

17/01/15 | Link | Rating: 2.0
14. Donna G.
DO NOT STAY HERE!
We check in, then she tells us the keys don't work, so she has to come open the door. I couldn't go outside to my car because then I'd be locked out of the hotel.
We walk into the room & the floor is soaked. We switched rooms & the next room smelled, at that point we were tired & settled in the smelly room.
Staff should have informed us the keys were not working before we check in.

22/04/15 | Link | Rating: 1.0
15. Brian W.
I love the Drury in Sugar Land. This place, like an old Holiday Inn.

Bed was hard as a rock in all three rooms I had this trip.  Sheets were not bad, so that was not bad.

Towels were not plush at all. Thread bare and rough.

Toilet in one room clogged.

Showers were ok, a little on the cheap low flow but doable. The bathrooms over all were European tiny. No go.

End result. For $159 a night this place measures about at a best western to sleep inn level. I'll stay at the Hilton and pay the extra $20 next time.

14/05/15 | Link | Rating: 2.0
16. Cher G.
My father and wife are staying here for the holidays, quite impressive. They're served complimentary breakfast and dinner which is uncommon for most hotels. Instead of providing those little shampoo/conditioners/bar soap that's replaced daily by housekeeping once used, Drury Inn has decided to supply a dispensary of each product installed in the shower wall. I'm sure they're saving a ton of money. If my family is happy, well so am I. I'll recommend this place to others who visits in the very near future.

26/11/14 | Link | Rating: 5.0