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Hilton Garden Inn in Houston, TX

Hilton Garden Inn in Houston, TX

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Company Info:

Rating: 4.70

Address: 14919 Northwest Fwy, Houston, TX, 77040

    Address: 14919 Nw Fwy, Houston, TX, 77040

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      Comments (10):

      1. Brian W.
      This hotel is well maintained and decorated.  I have been to several meetings at this hotel.  Their service has always exceeded my expectations .  The breakfast I had today was great.  They even take an order for your omelette on the buffet.  They deliver it to your table so you don't have to wait on it.  I recommend this place to friends and business associates.

      15/01/14 | Link | Rating: 4.0
      2. Carrie B.
      It was very clean & all the hotel employees were very friendly. We stayed for a new year bash & I was impressed. It seems like a reasonable option for a clean new celebration/reception/event. We had a 3 course meal that consisted of a nice salad rolls, steak, shrimp (which were delicious), potatoes, & dessert.

      The bathroom in the basic guest room is a shower only (which is fine with me). The room is a nice size with a fridge & Keurig coffee.

      The pool is brand new & the attendant said the hot tub is salt water & also brand new. Did not use the pool, fitness area, or business center but all looked nice & clean.

      Overall, I was pleasantly surprised with the hotel & would recommend for a reasonable traveler or party planner/wedding coordinator.

      01/01/14 | Link | Rating: 5.0
      3. Doug B.
      This is a really nice hotel!  They have a pretty good breakfast, the rooms are clean and modern.  The mattress is perfect, not too soft nor too hard.  Free delicious coffee, the gym is great (although I was using the weights, they have a good amount of cardio equipment but the guy that was in with me this morning seemed to be moving from machine to machine and left after 15 min.  It's a little on the high end price wise but the extras make it stand out in the price range.  I'll be back!

      04/09/14 | Link | Rating: 5.0
      4. Gerald T.
      Writing this review after my second trip to Houston. I am booking this hotel again in a couple of weeks if that is any indication of what you are about to read. The staff at this hotel is awesome. From the front desk to the folks in the restaurant they always had a smile on their face. The rooms were clean and well equipped. I had dinner in the restaurant one night and food was really good and not just hotel good but quite good. They have a breakfast buffet in the mornings that is included for Hilton members that have status which includes a cooked to order omelet bar. Otherwise the breakfast rings in at $12. Would definitely recommend this place.

      24/01/14 | Link | Rating: 4.0
      5. Clyde C.
      I have stayed at this property for business, pleasure and hosted meetings at this property because of the location and service. The rooms are clean, the staff is friendly and the rates are fair.

      21/12/14 | Link | Rating: 5.0
      6. Andrea S.
      Nice property. Well appointed rooms.  Helpful staff.  Great breakfast.  Room service is fast and friendly.   Only issue is trash left in shower from previous occupant.  Even called housekeeping asking specifically for its removal and it was missed both days.  Very disappointing.  Makes you question what else was missed in cleaning.   Smokers oasis set up in rear. Wise design. Still smokers at front door.  Hotel beds to police that better and keep that behavior out of the public walkway and entrances.

      14/01/15 | Link | Rating: 4.0
      7. Pamela B.
      For a business traveler who has seen it all, I give rock star kudos to the staff here. Greeted warmly, efficient, a bag with water,  a treat, and a cookie! What else could you ask for after a long day....rooms are super clean, well appointed and business minded. Great little food and bar area with solid happy hours. Breakfast is more than a cheap rubber waffle and with servers who are genuine and welcoming. I must say, I've always been extremely impressed with how polite the staff is, I cannot say enough.  I have not met the manager yet, however, I will say that they've found the formula! Thank you for treating your employees well so they keep folks like me coming back time again.

      Btw, fitness room is clean and well appointed. Sure wish more fitness rooms would install barre rails though....there is even a nice little pool and fire pit area. Just a nice way to stay in the area!!!

      06/08/14 | Link | Rating: 5.0
      8. Kevin Y.
      This is my second stay here and I'm quite pleased with the service the cleanliness and the management of this hotel. Carolyn recognize me from the last time I stayed and helped me with my check-in which was not booked correctly and made everything right and gave me great service and support that I was looking for.

      The rooms are clean the bed is comfortable there is a hotel bar with food and room service at a very competitive rate to neighboring hotels. I am a Hilton honors member and preferred to stay at the Hilton when ever possible and happy I found this one near our office as an alternative. Highly recommend this very convenient hotel just off the freeway. The staff is on point and the business center has new computers that print fast which is always helpful when getting boarding passes. My new preferred hotel for The west side of town.

      30/09/14 | Link | Rating: 5.0
      9. Mike M.
      Great hotel.  Still in pricey Houston but this is a great choice.  Super modern room, comfortable bed, beautiful bathroom, decent room size, HD flat screen DirecTV, coffee maker, big breakfast in lobby, quiet AC, nice staff, free water bottles, freeway close.

      09/09/14 | Link | Rating: 5.0
      10. Rayandra S.
      This hotel is nicely appointed for the business traveler, as are most Hilton Garden Inns. It is clean with a workout room that has newer cardio machines and weights.  The rooms themselves are nicely appointed for this band of hotel. What differentiates this property is the attitude of the people. The front desk staff is accommodating and friendly. The sales and catering staff is also client-centric and helpful. Everyone seems engaged and focused on ensuring that each guest has what he/she needs. I stay here several times per year and I am consistently greeted with a warm reception at check-in. The hotel clearly has as its priority to serve its clients, versus just making a profit (e.g. charging for every bottle of water or just doing the "bare minimum"). It is refreshing to experience a well-run and efficient hotel that creates an inviting and comfortable climate for visitors at the same time.

      17/05/15 | Link | Rating: 5.0