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Hilton University of Houston in Houston, TX

Hilton University of Houston in Houston, TX

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Company Info:

Rating: 3.67

Address: 4800 Calhoun Rd, Houston, TX, 77004

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    Comments (21):

    1. sri n.
    Never stayed here. But, have eaten at the restaurants a number of times. The waitstaff are students in the HOtel Management program. They are usually excellent and take real good care of customers. The food is great!
    They try hard if you want vegetarian options.

    19/10/08 | Link | Rating: 4.0
    2. Danny K.
    Staying at the Hilton Uni. of Houston really was a first for me. The staff is composed of mostly students studying such fields as hotel management or culinary arts  and it makes for a interesting stay. There is a plaque on one of the walls as you walk in that has their "mission statement" about how they want to let their students have a chance with real word situations before finally throwing them out there.

    This is what this will mean for you during your stay:

    The staff is very friendly. The guy that checked me in was very efficient and kept reminding me that if anything more could be done just to give the front desk a call. The waiter and waitress that served me in Eric's, the restaurant beside the lobby,  were warm to me and constantly made sure everything was okay. The girl made some recommendations and actually responded with a simple, "cool" when I placed my order. I know that may not be the most professional thing to say, but I'm 23 years old and its a breath of fresh air to hear someone at a Hilton say "cool".

    The room I was given was quite big and with the standard bed and desk also had a big wardrobe, a couch, a big comfortable chair and a TV that rotated depending on where you were sitting in the room. My only complaint about the room is that there was a stain on the floor that they kind of hid with the big chair and the chair itself had a stain on it.

    Location is great for highway access and its only 5 minutes away from downtown and the business district. The only bad thing is that it is actually ON CAMPUS of the University of Houston which makes the "best restaurant nearby" one of the dining halls that the guy at the front desk said made great baked potatoes. I couldn't help but laugh. Parking is six bucks and you can go in and out all you want. It took me about 30 minutes to get there from Bush International airport.

    I'd rather stay at the Hilton Americas downtown, but if I have to stay here again I won't be too upset about it.

    05/02/08 | Link | Rating: 4.0
    3. S H.
    I find this hotel to be really hard to rate. If you are comparing it to other Hiltons then I would probably give it 3 stars, but for what it is, it is more like 4 stars. Let me explain...

    The hotel is completely run by university students in their hotel management school. So basically, everyone is extraordinarily nice and helpful. I definitely give this place 5 stars on service.

    The room was nice and definitely new. It wasn't my style, per se, but it was nice (shower instead of tub, big flat screen tv, etc.). It wasn't a 'wow' room but more like an oh, ok, this is a nice room. You know what I mean? Like no fridge, no mini bar, room is small, tiny little shampoos and conditioners... but still a nice room. I guess what I'm trying to say is that I expect more form a Hilton, but if it were a Holiday Inn then I would have been thrilled.

    Also, since it is a part of the university they don't have their own gym or pool or anything. This was fine for me, and I had no problem walking to the Wellness Center (it's REALLY nice!), but if you are someone who likes to dip in the hot tub or take a swim when you are away from home then you won't get any of that here.

    I found room service to be really good and yummy. Just a word of caution to the health conscious... ask for everything to be light on the oil. VERY greasy food! OH and yummy breakfast buffet.

    19/07/10 | Link | Rating: 4.0
    4. G M.
    The hotel was booked through our office travel agent. I was in Houston for a business trip at Rice U. The hotel is adjacent to Rice and there is a hotel shuttle service to and from if prior arrangements are made. We learned this on the 2nd day of our four day stay. The taxis at the corner WILL NOT take anyone to Rice or nearby locations. They are primarily intersted in airport trips. We also used the shuttle to for dinner in the Village. The shuttle will also pick-up on request.

    The room and facilities are great. The staff friendly and helpful. The hotel food excellent. The gym needs to be updated a little. The hotel does offer a pass to a nearby gym if the hotel gym isn't up to your standards.

    The business center has three computers for email access and the hotel will provide a log-in and password for an hour's worth, free of charge. The hotel room also have internet available on the TV for a $10.00 charge, but is very slow and cumbersome. Not recommended.

    The beds are comfortable, pillow abundant and comfy. There is plenty of soap, shampoo, etc. Not much of a view from the room ,but not a priority to me.

    The bar is quite nice and has a TV. The reception had a violinist playing each evening and we enjoyed this while spending time in the bar.

    I would highly recommend this hotel.

    16/03/09 | Link | Rating: 4.0
    5. Adam C.
    I've been here many times for banquets, but have never actually stayed in the hotel's accommodations.  The banquet facilities are worth noting, however, because they have recently been renovated.  I was invited by ISES yesterday to participate in the hotel's open house celebration, and the new look is quite stunning.  I liked the old spiral staircase, but they have completely modernized the style of the hotel, which I assume is to keep the Hilton relevant and a viable accommodations option for visitors outside of UH.

    The service is always great, because it's by students who are general manager in training.  A great program, and I learned so much from the presentation, moreso than I did during my undergrad and graduate years at UH.  I hope they have much success in the future.

    23/04/10 | Link | Rating: 4.0
    6. Irene K.
    I have stayed at the University of Houston's Hilton hotel on two occasions -- once in 2001 for interviews and again in 2005 the day before Graduation.  

    The hotel itself is centrally located and great if you are conducting any type of business on *central* campus (I found out that my actual interview site was about a 20 minute drive away)  as virtually everything is within walking distance (during the daylight) and the buses are accessible from across the street at the University Center.  The parking garage is $7/day -- although visitor passes for parking in a nearby lot are $3/day, the convenience and safety factor are well worth the extra $4.  

    There is a small convenience store/gift shop within the hotel itself and a larger one across the street in the University center.  The hotel restaurant "Eric's" is a real treat -- I've eaten there over the course of 4 years and the food is always reasonably priced and very tasty!  Check out my separate review for Eric's for more insight.

    The hotel rooms themselves are clean and neat.  The shampoo & conditioner was from Crabtree & Evelyn last time I checked in -- not too shabby!  The beds were actually quite comfortable and I had no trouble falling asleep at all!  The bathroom is separated into the toilet/shower and separate area for sink/hair dryer/coffee maker.  The shower was easy to use, had great water pressure and quickly warmed to the perfect temperature.

    Overall:

    Pros:  Friendly and helpful staff, clean rooms, comfortable beds, great shower, quality in-house restaurant, nice amenities, centrally located

    Cons:  Loud air conditioner, a little muggy (but mind you, it is Houston...), not the safest area (don't go wandering out by yourself at night if you don't want to get mugged at gunpoint...).

    24/05/09 | Link | Rating: 3.0
    7. Daniel L.
    Alohomora! Consider the doors to rooms here to be like Professor Snape's: counter-charmed. Which leads to one of my most favorite experiences in the world - having to walk to the front desk in my boxers to be let back into my room. I think only the pizza delivery guy was more surprised that I had managed to grab the money but not my room key, and failed to keep the door propped open during the money for pizza transaction that I had decided to structure in my underpants, as only a faithful fan of Curb Your Enthusiasm and not wrinkling your khaki pant crease could understand . But that hits upon something else - the workers here are excellent. As described below by S.H., all workers are students. But there is absolutely nothing lacking in their performance. They are polite, friendly, work quickly, and I was back in my room eating my pizza before it got cold. The student workers earn five stars in every single way - they will go above and beyond for you and that is a very rare hotel experience.

    I have been here a lot over the years.

    I saw Ralph Nader and Matt Gonzalez speak here in the lead up to the 2008 election: first in a smaller, more intimate "media session" in one of the smaller meeting rooms and then later in one of the larger ballrooms for a more public event.

    I have attended seminars and lectures here.

    I have "done coffee" here mucho at Cougar Grounds.

    I have stayed in rooms here.

    I have eaten "fancy" food at a banquet here in one of the large banquet halls.

    I have eaten at Eric's, the restaurant inside the hotel.

    I have given a lecture here where my PowerPoint would not load and I started sweating like an elephant in church.

    Not flawless, it definitely does not have some of the eye-catching flashy design touch things the downtown Hilton has - but this is a much older and more "formal" sort of place, and there is nothing wrong with that. This Hilton will do fine for a meeting place or a hotel room.

    Seeing Matt Gonzalez speak here? Priceless.

    18/03/11 | Link | Rating: 3.0
    8. Laura W.
    First of all, GO COOGS!!! Fellow Coog here, obviously. So anyway, I attended a specific organization's charity auction/gala here recently and was surprised at UH Hilton's hosting abilities. I had never explored the hotel before so I always assumed everything would be old, run-down and out-dated. But nothing was! The lobbies, the stairways, the elevators, the restrooms, the bars provided to the gala, and the reception room (we were in) were all really clean, organized, and beauitfully decorated!

    The only negative thing I have to say is that the food that was served (the entree) during the gala was not the best. You could tell it was the cheapest item picked. I was surprised that a charity organization thrown by a bunch of rich businessmen would've asked to serve their guests something more appealing but nope. Oh well, I'm over it now. Luckily, the drinks, dessert and coffee were all tasty. And I was served a pretty good good (extra) dirty martini by a bartender who is a UH student. The staff here consists of mainly students studying the field.

    Anyway, go UH!!!

    20/02/12 | Link | Rating: 4.0
    9. Jason P.
    I attended a wedding here so I cannot vouch for the rooms or accommodations. Of the three weddings I attended this month, this venue ranks third. As far as the reception rooms go; this place is clean, and decently managed. Your guests will have access to the UH Wi-Fi and hopefully you'll have made arrangements to have their parking validated.

    The team working the bar was good; but not great. They're all UH students from various colleges (business, engineering, hotel restaurant management etc). Before open bar officially started I had an inkling to wet my whistle and started off with a Hennessy on the rocks. They measure the liquor out to the milliliter, and I was charged $10....ouch!!

    The restrooms were clean and the staff friendly. Smokers beware as this hotel is a smoke free environment all the way around. The place is sort of hard to find too if you're not familiar with the UH campus. Tell your guests to take Spur 5 to University Drive; then drive down to the second stop sign.

    14/11/11 | Link | Rating: 3.0
    10. Alan S.
    Attended an event here, didn't say in a room.  It was decent... no complaints.

    07/08/12 | Link | Rating: 3.0
    11. David N.
    This review is strictly from a meeting room perspective.  I came here recently to attend a meeting/graduation that the Houston Technology Center was hosting.  They used the main ballroom and it was nice.  The breakfast food was good.  The building itself is abit hard to find because it's in the middle of campus and if you didn't go to UH, it's not the easiest place to find, especially with all of the construction sometimes you're right next to it but can't go down that particular street.  The parking isn't too bad there is a garage on site, but you gotta pay.

    17/04/13 | Link | Rating: 3.0
    12. Cameron Y.
    I came here for the grand opening after an extensive remodel and was impressed how modern and stylish this hotel hidden in the U of H campus was.

    With a mix of modern and classic pieces, the decor can make anyone feel right at home. During the grand opening we were able to tour most of the amenities on the first 2 floors as well as a hotel room.

    The hotel room had Cougar red accessories and a fabulous view of Houston! I could see Downtown, Reliant, and all of the beautiful trees surrounding the area.

    As a native Houstonian I don't know when I'll ever need to stay here, but that being said if professors, students, parents, etc. need a place to stay while visiting U of H I'd highly recommend it.

    07/06/11 | Link | Rating: 4.0
    13. Gillian B.
    Nice lobby and super clean bathrooms. This location makes you forget that your on a college campus the moment you enter the  lobby!

    11/10/13 | Link | Rating: 4.0
    14. Janine B.
    I attended an event in one of the Ballrooms and had lunch that was provided by the Hotel. The facility was nice. Restrooms were clean and well maintained. The parking garage, was conveniently located and the elevator brings you directly in the the conference center area. The lunch was very good for hotel food better than I expected.

    18/11/12 | Link | Rating: 3.0
    15. Kristmas R.
    My first and last time staying at a Hilton. I'm a Marriott fan and decided to venture out due to a business meeting that was close to this location. First off, I stayed in the double queen room and the it was tiny, including the bathroom-- it felt like I was putting on my makeup standing on top of the toilet. Ew. The decor was the average modern you'd expect that we will all hoepfully forget in 5 years time. However, the staff at the hotel's restaurant Eric's should be awarded for keeping the place afloat-- fabulous host named Andy, great place and it's cheap to eat. If you want to stay somewhere don't stay at the hotel, but definitely stop in for the food.

    15/01/14 | Link | Rating: 2.0
    16. Scott T.
    I travel a lot and for the price it's super modern and upscale. Probably the nicest place for the money I've ever stayed in. Staff is very polite considering they are students. Best part is your hotel gym is the university of Houston's gym facility try going to any other normal hotel and having a facility that size for the gym, heck, it's bigger then the actual hotel.

    04/04/14 | Link | Rating: 5.0
    17. Mark W.
    My room was awesome.  Floor to ceiling windows across the whole wall.  Nice bed and bedding, sitting area, two flat screen tvs, backlit lighted closet and nice bathroom.  It is staffed by hospitality students so the service ranged from amazing to "why did I choose this as my major".  Also, if you are doing business downtown it's a little far and cabs are not that easy to grab at the hotel.  

    Overall I had a nice stay.

    09/10/13 | Link | Rating: 3.0
    18. Loren W.
    Very friendly staff and a solid restaurant. I enjoyed the bed and the room was very clean. Make sure you realize this is a student run hotel though before you come here.

    15/09/14 | Link | Rating: 5.0
    19. Cameron H.
    Good hotel by all means. The staff is very nice and accommodating. The bathrooms and lobby are very clean. The rooms, while I have never stayed in one, look very nice. I am a UH student. So, I came in here one day to check it out and get a little tour. I would definitely stay here though.

    16/02/14 | Link | Rating: 4.0
    20. Charise R.
    I absolutely loved my spa day at this hotel. It's one of the best places I've been. The food was not great but the service was awesome. The hotel does not have a bell hop but at my request the front desk Manager took The time to be my personal bell hop.

    19/01/15 | Link | Rating: 4.0
    21. Scott S.
    Yes, I am a fan of the UH Hilton. I've stayed at this hotel twice, almost exactly 10 years apart. Since that first stay in 2004, the hotel has undergone a complete upgrade and renovation. The premise is clean and well kept with friendly front desk stay and courteous restaurant waitstaff. For my most recent stay, I reserved via contract with sales. Though it took a few tries to finally get someone to call me back, once I had an established contact, the service was excellent and timely. The hotel offered competitive rates and despite our signed contract, made arrangements not to charge us for rooms we didn't need after a few guests cancelled on our event. This is unusual and highly appreciated, and for me, reaffirmed my decision to use the hotel.

    The rooms are quiet and the beds are comfortable. To me, the ultimate review of a hotel deals with my ability to get a good night's sleep, which is the purpose of a hotel: to sleep! Sleep was no problem and I woke well rested both mornings. For any event on or near the UH campus, I recommend the UH Hilton.

    05/01/15 | Link | Rating: 4.0