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Houston Marriott Medical Center in Houston, TX


The Houston Marriott at the Texas Medical Center is located in the heart of the Texas Medical Center and connects (via a climate-controlled skyway) to medical schools, Methodist Hospital and Scurlock and Smith Towers. Just steps to Houston's new MetroRail, our Texas Medical Center hotel is convenient to it all! Houston's MetroRail connects Reliant Stadium (Home of the Houston Texans) to the Texas Medical Center, Museum District, Hermann Park, Midtown, Downtown and the Theatre District, all just $2.00 for a 24-hour pass. The Houston Marriott at the Texas Medical Center offers an array of on-site amenities including: new luxurious bedding, spacious work space with wireless internet access, indoor pool and hot tub, Driscoll's restaurant, Starbuck's coffee house and Paladora lounge. Whether you're in Houston visiting the Texas Medical Center, downtown or Reliant Stadium, this Texas Medical Center Hotel is central to it all.


Company Info:

Rating: 3.26

Address: 6580 Fannin Street, Houston, TX, 77030
  • Mon: Open 24 hours
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Hotels in Houston, TX



Comments (43):

1. Mike E.
standard Marriott. If you are happy with Marriott you'll be happy here.

31/08/07 | Link | Rating: 4.0
2. Arturo P.
It was a long day at the office.   The Staff had decided to have a drink... We decided to go to the Bar at the Houston Marriott Medical Center.  As we walked in a bright orange color Lounge with a marble bar.... it was unfortunately to see an empty bar, no souls but just the ones that had arrived.  I decided to order the margarita seeking my pursuit of the best RITA in Houston.  It was a great disappointment to see and taste a plain mix of tequila and lemon juice.  I have to say next time I go I will stick to a beer.

04/07/09 | Link | Rating: 2.0
3. Kristina D.
I'm here for a conference and dig it.  Classy, neutral-toned decorations, nice staff, and detailed finishing touches make me a happy panda.

-Ability to get on unsecured wireless routers in room: good.
-Free wireless in the lobby: also good, but not ideal if one wants to sit in one's pajamas and look at Lululemon clothes.  
-Starbucks in the lobby: good and evil.  I drank it because I am unable to make my own Old Bisbee black coffee, yet shudder at purchasing from an establishment that uses the spelling "under-toe" for "undertow."
-Beds: comfy.
-Bath & Body Works orange ginger shampoo, conditioner, and lotion in the bathrooms: great ability to make my hair look less like a crazed Dudley Moore and more artfully layered.
-Water pressure and heating ability in bathroom: good.
-Offering a shuttle to Rice University: theoretically good, but I prefer walking for fifteen minutes to sitting in a bus for 10.
-Treadmills:  Delicious.  Beautiful computerized screens with the ability to visualize your run around a track, on a 5K course, or up a mountain.

02/03/09 | Link | Rating: 4.0
4. Jordan S.
I too have stayed at tons of Marriotts and really liked this one, I had a car but wanted to take the rail where ever I wanted to explore , which was just outside the front door, its cheap to ride btw.

The room was really nice and the room had a flat screen inside as well, one test I have for hotels is how long the hot water stays hot.  I know this maybe odd but Ive stayed at hotels where you get 5 mins of hot water.. not this one.. Room service was quick even at midnight, and they had flavored water when I walked in. The hotel was under construction when I went but other than that no complaints .

05/10/09 | Link | Rating: 4.0
5. Kelly W.
A bit old. No wireless in the room. Handy to all the med center of course, so the location is good. But personally, I prefer the med center Hilton.  It is about the same vintage, and handy to the med center, but I like the views out over the park area and wooded neighborhoods. I just like the vibe better. I typically stay at the Hilton, but tried the Marriott this trip because my host had an account there, but will go back to my "home" port at the Hilton for my next consulting trip down to Houston.

16/05/10 | Link | Rating: 3.0
6. J B.
A solid 3 stars.  I have stayed here countless times and this place is not w/o issues.  Overall, I have enjoyed my stays at the Holiday Inn around the corner more than I have enjoyed my stays at this Marriott.  Though not as fancy, the prices are less inflated, as are the overall attitudes of the staff.  I will put together a pros and cons list when I have the time.

28/01/10 | Link | Rating: 3.0
7. allison j.
I've stayed at approximately one million Marriotts.  This is the first time it's ever been an absolutely from top to bottom, excellent experience.  Every employee I came in contact was polite, friendly and accomodating.  Our room was clean and roomy.  I've got two kids who can make the  biggest mess you' ve ever seen, and somehow housekeeping made miracles happen while we were swimming in the perfectly heated pool.  

Thank you Medical Center Marriott.  You've restored my faith in the Marriott name.

17/04/09 | Link | Rating: 5.0
8. EK H.
i went to priceline.com and got a room for $62 a night.  on their website it would have been $119.  it is only worth $62 a night.

first and foremost, the staff (every last one of them) is EXCELLENT!!!  every hotels' staff should ask/pay for their hospitality training manual.

the hotel is located in the middle of the medical center.  i was there for a mini-vacation over a weekend, i was pleasantly surprised that there was minimum traffic.  even though i did not utilize any of this, it appears that there are several hospitals & eating establishments in walking distance, also the mono-rail is right out the door.  

getting in/out of the parking garage was easy with no headaches.  i decided to go with the valet for convenience, it is about $22 a night which is somewhat expensive.  the valets & bellhops were very friendly & helpful.

upon entering, i was greeted by (i am assuming) managers, who immediately called someone to check me in at the Elite counter...i was just a regular customer.  again the staff at the counter were friendly & helpful.  check-in was painless & quick.  they offered to have my luggage brought to my room.  the lobby is very nice.  everything seems new/newer.  there is plenty of seating and a couple of computers for use.  the elevator came pretty quickly.  the lobby & elevators & halls were clean.

as for the room - on the eighth floor:
it was very clean, the bed was comfortable (however, others might find it too soft), there is a flat screen tv (with a wide option of channels); free wifi; mini-fridge; coffee maker; iron & hair dryer.  i did not hear any noise coming from the street and even being next to the elevator, it was fairly quiet.

now the down side *sigh*...upon entering the room, i immediately was gratefully that i did not pay $119 for it.  it truly is a $62 room.  for a $100+ room, the room & bathroom were small.  the furniture/decor does not match the new & modern furniture/decor of the lobby.  the AC did not cool the first night & the first morning most of the electricity in the room went out.  however, after bringing it to the attention to the front desk, it was fixed immediately.  it is really a let down when you walk from a lobby that looks fours stars into a room that is three stars which is stretching it.

if i could get the room at less that $75 (including tax) then i would most definitely stay here again.

01/05/12 | Link | Rating: 3.0
9. Whitney M.
the water for some reason came out of the faucet yellow. and if you go into the bathroom, the door jams and you can't get out.

But the hotel was nice, and they sent up comped water (that's $3 a bottle) but I am still unable to take a shower due to the urine that comes out of the faucet.

18/10/10 | Link | Rating: 2.0
10. Lauren B.
Stayed for 3 nights while my son had tests and a surgical procedure done at Texas Children's. Couldn't have asked for a better location which was our main reason for picking this hotel. We walked over to Texas children's in less than 5 minutes which when you have to be there at 6am is really nice. The room was fine, nothing special but clean and comfortable. No problems whatsoever with the elevators despite what one of the tips said. The hotel staff were very friendly all the way from the front desk clerks to security and everyone else we met. We parked at the Scurlock Tower next door which connects to the Marriott on the second floor via a crosswalk in the building. The pay machines were right by the elevators at the 2nd floor and there was a nice little sandwich shop and pharmacy on the 2nd floor of that building as well. The parking there was 9.00 a day vs the 20+ to valet at Marriott. We didn't eat at the restaurant in the hotel although it looked nice enough. There is a chipotle right across the street along with a subway and a Starbucks. If you cut down the hallway next to the subway entrance there is another great place called Cliffs grill. There is a Starbucks in the hotel but it has limited hours and no food so we opted to walk 3 doors down to the other Starbucks. My only complaint would be the price of the room which for not even getting wifi and being nothing special was very high. If you stay on a weekend or plan on being out after business hours there is very little open down in that area including food places.

26/06/13 | Link | Rating: 3.0
11. Byoung Kyu S.
Expensive!  Granted my company pays for it, it's consistently over $200/night.  Location is nice but I don't think it's worth the money.

The rooms are slightly better than Marriotts.  

If I recall correctly, you don't get in-and-out privileges even if you valet so I think I ended up self-parking overnight.  

Unless you are willing to pay a high price for convenience of being right at the Medical Center, I'd stay elsewhere.

10/08/09 | Link | Rating: 2.0
12. Rich G.
Great hotel.  Very accommodating especially to those doing business around the medical center.  I can't thank the staff enough for being supportive to our needs during our visit.

06/06/12 | Link | Rating: 5.0
13. Stan L.
decent sized room... comfortable king beds.. i like the fact hotel is non-smoking..

room service was prompt to bring my breakfast in the morning..

overall.. not a bad place to stay if you need to be around the medical center

16/10/10 | Link | Rating: 3.0
14. Kimmy F.
This was my first stay in a Marriott and all I can say is this amazing property has earned each one of my five stars! The standard room is pretty average, clean, exactly what I would expect. I've probably stayed in a million similar hotel rooms. But what really makes this hotel far above average is the staff! I interacted with many of the employees: everyone from the car valet to the room service folks, bartender, restaurant servers, and everyone in between. Every single one of them was super friendly, smiling, professional, eager to please, etc. I have never seen anything like it. I can't imagine how anyone could have a bad stay here! Even though there was some confusion when I checked in with me being placed in the wrong room initially, the hotel was quick to apologize and make it up to me. Mistakes do happen sometimes, and how they are handled speaks volumes. If I ever find myself in this area again I would be thrilled to stay at this property! Also, one last thing: the shampoos and soaps are Bath and Body Works Aromatherapy and they smell amazing. Love it!

28/07/13 | Link | Rating: 5.0
15. Melody L.
Ooooooh so niiiiice. I'm on the "Welcome to Hell" trip this weekend with my fun-lovin' lady friends Jen and Missy. (Side note: Why did we name it Welcome to Hell? Because we are crazy broads who like to get into a bit of trouble when going out.) We're down in Htown to see our fave band The Vehicle Reason melt the faces off the crowd at the Freedom Festival tomorrow.

Zaza was a bit too pricey so I booked a stay at the Marriott down the street. It was hard to find because it sits in the heart of the Medical Center surrounded by huge ass hospitals (what is an ass hospital?), but we were stoked when we did! It feels like a luxurious hotel, but you aren't paying luxurious prices. We got a room on the 18th floor with two queens for $119/night. Not bad!

The lobby is well decorated and the staff is very polite and professional. They insisted on helping us with our bags and even ran down to grab one that we had left in the car. The rooms are very cute and have Apothocary amenities which smell really good.

Wifi is available on the second floor in their lounge and restaurant. They also have it available in the lobby. I'm sitting in the lounge right now feeling very cozy with my Bloody Mary. It has the feel of a nice cabin with dark wood floors, dim modern lighting and a snazzy little soundtrack bumping in the background.

You should definitely stay here when in Houston. Location is close to everything, and is not too far from your band buddies who are staying down the street at Za. Inexpensive, chocolates on the pillow, comfortable beds, helpful staff and a nice lil' lounge to play in. That is what I am talking about, people.

07/11/08 | Link | Rating: 4.0
16. Tex M.
Nice place tucked into the Med Center

31/03/13 | Link | Rating: 4.0
17. John I.
Welcome to Houston! I would recommend the Houston Marriott Medical Center. The service was excellent relative to my expectations. I was provided great insight on the area, restaurants and how best to get around the city (which is no small task given the vast distances). The value of this hotel is incredible where price points can range between $100-$110 a night! How can you really beat that if you are doing business or seeing a medical specialist in the area. Just as a point of reference, to go into the tourist area of Houston from the hotel, it would likely cost around $20 by cab each way. I think this would still be below the price of a higher (4+-5 star hotel) in the area. The hotel had many solid amenities, including a workout facility, pool and most importantly a free shuttle within the area. This is a huge plus as a shuttle cut down on commute time immensely.

Rooms are of good size, bathrooms are reasonable and beds are within the comfortable range. The TV is of good quality and size with the correct number of channels needed. There is a Starbucks, a bar and a couple of full service restaurants right in the hotel.

The only negative was that WiFi was only available in the lobby. The lobby can get a bit busy and thus they should consider putting free wifi into the rooms (you can pay for it now). The maid service was reasonable, but unfortunately they entered my room when I had the do not disturb sign on. That was a bit disappointing for a hotel chain with the name Marriott.

Net net, I can recommend this hotel to you. Enjoy Houston!!

06/11/11 | Link | Rating: 4.0
18. Erica M.
I stayed here overnight for a job interview at the medical center. My room was pleasant enough. The food from room service was decent. The front desk staff were friendly and efficient, and the location is super convenient to all points in the medical center. Two things tarnished my stay. One, this is a hotel that charges for internet access. This is admittedly a pet peeve of mine. C'mon people, it's 2013 and everyone uses the internet for everything. You've already charged me $20 for a salad. Do you really have to nickel and dime me like that just to check my email?

Second, and this really rubbed me the wrong way, my brother picked me up on the day of my departure and experienced completely unnecessary rudeness from hotel staff. It's confusing to find the driveway into this place if you haven't been there before, and so I was on the phone with my brother as he approached the hotel, trying to describe where he should turn. He paused in front of the driveway entrance, not sure if that was his turn, and as luck would have it, the Marriott shuttle driver pulled up right behind him. The driver needed to get into the driveway and immediately started laying on the horn, long and loud and incessantly. My brother tried to pull up but was stuck behind another car pulled over at the curb near the entrance. Meanwhile I'm jogging over in my suit and heels, suitcase bouncing behind me, realizing that my brother doesn't know where to turn in and trying to hurry up and get there so we can get out of the way.

The Marriott shuttle driver the whole time is just honking and honking. My brother and I are extremely flustered and obviously trying to get out of the way. Clearly we're not in the way ON PURPOSE. The driver could easily have chilled a moment and made the whole thing much more pleasant for everyone, but no, he chose to be extremely UNpleasant. If this is how hotel staff feel it's okay to treat guests, this place will never get my business again.

19/03/13 | Link | Rating: 1.0
19. brad m.
Gouging prices because of a conference in town.  Squeezing me in to a tiny room.  Overpriced bar that serves wine that's hot and has been open for days.  And you charge for crappy wifi.  Not making this mistake again.

10/07/13 | Link | Rating: 1.0
20. Sierra S.
A clean, newish hotel, catering to families of patients at the surrounding medical centers and clinics.

My only complaint is that we reserved a room for a family of 4 people, and altho we all fit, it was very tight.  This would have been tight even for two people.  The room had two queen-sized beds, so it was clearly designed to be more than a single.  There were not enough towels, no washcloths, very tiny sink.  

The lobby staff is friendly and helpful.

06/09/12 | Link | Rating: 3.0
21. Grace L.
Somehow Houston was able to have a hospital mecca, not only do they have several hospitals in a small radius, but they have some of the best programs in the country for specific body systems.  This Marriott is in the thick of it, it is an easy walk to several hospitals. It is a typical Marriott and it is nice and clean and I feel the rooms are cozy.  The room prices are all over the place but usually on the more expensive side, I would always check the place a few days before in case the room rate drops. If you don't have a car (because parking is ridiculously expensive) there is a shuttle available to take you somewhere within a 2 mile radius. This is awesome because it takes you to Rice village for more restaurant shopping options.

01/07/13 | Link | Rating: 3.0
22. Scott J.
I have 1 huge complaint and that's with the parking. For a paying customer who drove into town, to have to pay every time they want to come and go from the hotel, is ABSOLUTELY RIDICULOUS. To be forced to use valet parking and pay for that service, just to be able to come and go as I please, is one of the dumbest things I've ever heard of. I will NOT be using this hotel on any return trips to Houston, and will certainly not recommend this place to any other travelers.

28/03/14 | Link | Rating: 1.0
23. Gaurav S.
Only good thing going on here is the location. The rooms are clean but nothing to talk about. Only have old style coffee maker and tv for extras. Wifi and parking are paid.

24/05/14 | Link | Rating: 2.0
24. Jeffrey D.
An absolutely beautiful building with an exceptionally friendly, accommodating staff.  Conveniently located near Rice University/Rice Village, allowing for plenty to do in the area.  Free shuttle service transports guests within two miles of the hotel.  Just an overall incredible hotel.

04/05/14 | Link | Rating: 5.0
25. Jonathan S.
Not a bad hotel, but after you stay here enough, you start to notice the little things.

- Convenient for anyone with business at the Methodist Hospital because it's connected via a skybridge.
- Starbucks in the lobby.
- Nice pool, hot tub, and gym.
- Located across the street from the Rice University running track.
- Once you pay for WiFi access, you can connect up to six devices using a code.

- Horrible elevators.  Every time I visit they are slow, get stuck, or have some other random problem.  With four elevators and only 26 floors, you'll end up waiting several minutes and then the elevator will get stuck at a certain floor, won't go to a certain floor, or goes the opposite direction (I always check the arrows)!
- The food is hit or miss at the restaurant and/or bar/lounge.
- Rooms are completely standard.

In other words, if the hotel Za Za were attached to the Methodist, I would stay there instead.... but, alas, it's not, so I stay at the Marriott.

04/08/12 | Link | Rating: 3.0
26. Aaron S.
WOW, WOW, WOW....this is the most amazing flavorless meal I have had in the entire state of Texas.  

Actually, wait, wait..yes I think that is the taste of dung...and they call it Texas pecan crusted chicken breast.  The real name should be Dung on a plate with a bark on the outside from sitting in the sun.  

That is about what Driscoll's served on my plate tonight...so gross that I would rather go hungry.

19/03/14 | Link | Rating: 1.0
27. Jeff W.
Ok, one can't argue with the location if you have business in the Medical Center.  If, however, you are sick or with someone who is (and headed to the medical center) you should avoid this hotel like a plague!!  The mold/mildew smell in our suite was overwhelming.  They offered us the choice of two other suites that were no better.  Finally, we settled on two adjoining rooms that also smelled but were at least tolerable.  They obviously have issues with their HVAC system.  The first room it felt like you were walking on damp carpet, the beds, the couch, everything smelled of mildew.  Trust me, I'm not overly sensitive to this kind of thing so if I noticed it, it is bad!

On the bright side, the night manager was extremely helpful and apologetic and they comped one of our rooms.  Still in all, if you have "issues" with mold/mildew you might ask about this...

20/09/13 | Link | Rating: 1.0
28. Booker L.
Excellent staff. Not an asset that it is close to the train line. Would stay here again in a heartbeat.

01/06/14 | Link | Rating: 4.0
29. Dan L.
Exceptional staff but a very outdated and junky hotel.    For the price, really not up to standard compared to other hotels.  

There is a daily charge for wifi.  

The property seems to be overpriced based upon the close proximity to the medical center in Houston.    

The front desk staff are very professional and hospitable.

02/12/14 | Link | Rating: 2.0
30. Jim H.
A very nice Marriott property.  Let's go over the reasons why a 3 star:

Pros:  Comfortable, clean rooms, excellent concierge lounge (I will have to admit the breakfasts and "dinners" they served there were really quite good).  The gym was good.  Nice places to eat, not a bad location in Houston.

Cons:  Pricey, a little too pricey, they had a major issue (not their fault which cropped up) which is a showstopper, however they wrote a note saying they would have the part in a few days.  This was such a huge showstopper that even their note was unacceptable. They needed to make things right with the guests on this or, quite frankly, put someone's rear end on a plane and go get the part.  In a 25 story hotel next to a hospital this was just wrong, wrong, wrong.

Oh yes the valet service sucks.  Getting a cab is a 10-15 minute experience so after that I walked out to the street and flagged down my own in 30 seconds...that's how its done boys.  Hospital district and 15 minutes to get a cab at a major hotel?  Really Marriott?  Really?

Overall:  I will stay here again because I know most of what was above was an isolated incident, however, need to make them and us aware of a fault that must be fixed.

27/03/14 | Link | Rating: 3.0
31. Reverend Hornibastard Ph. D.
I often stay at Marriott and its affiliated hotels.  I regard them as fine hotels that offer very good value for money, usually at great locations.  

This Marriott, deep in the heart of the sprawling Texas Medical Center, is no exception.  The rooms are clean, well appointed and highly functional.  Prices are reasonable, services are good and, last but certainly not least, if you are going to the Texas Medical Center, the location is unbeatable.

One comment (not really a complaint), when your hotel is located in the heart of the largest medical complex in the world, I'm not sure how much sense it makes for hotel staff to stand around in such chipper moods exhorting guests to "have a wonderful day" or saying "I hope you really enjoy your stay with us."

This giddy ebullience makes good sense at resorts or hotels near major tourist attractions but not here at the Texas Medical Center.  

It's pretty clear from the location (and from just looking at the guests) that a high proportion of them have come for state of the art medical attention for some grievous condition or are accompanying or visiting loved ones who are being treated for serious conditions.  

Walking around the hotel with my head in bandages it seemed a little sarcastic for hotel staff to cheerfully ask me "How's your day going, sir?"  

I knew they meant well, but for patients (like me) a cheerful admonishment like "I hope you will remember not to scratch that" while pointing to the conspicuous bandages on my head would have been more appropriate and a lot more witty.

On a more positive note, the management here is very understanding and you will not be charged extra if you get the urge to bleed on the pillow cases.

20/05/14 | Link | Rating: 4.0
32. Juvie C.
The customer service was fantastic.  The bed was comfortable with a down comforter and multiple, supportive pillows.  The restaurant could have better food and the hotel shuttle did not take you outside of a two mile radius.  Overall, a good hotel to stay at for the special rate we paid.  However, if we were paying the full rate of $200+ per night, I would prefer staying at Hotel Zaza down the street.

This review is based on my personal experience and all statements made herein reflect my personal opinion only. Your experience may be completely different.

03/01/14 | Link | Rating: 4.0
33. Kathy S.
Great treatment but price is very high $290.00 per night and the food is extremely expensive. Marriott Executive Platinum so we got extra nice treatment but otherwise it is expensive for a business traveler who has to pay out of pocket and can't expense it on your company. I own my own company so $290.00 was very high.

28/09/14 | Link | Rating: 5.0
34. Heli M.
A bit overpriced for nothing extraordinary.

My boyfriend often has to travel for work and when he gets sent to Houston, he prefers the convenience of staying near the Medical Center. So when we had to make a last minute weekend trip back to H-town, we naturally decided to stick with the area he knew best. The location is walkable, but the unseasonably cold weather prevented me from venturing out on foot as much as I would've liked. They also charged us for valet, as it's in a pretty congested area. I guess this is something I understand but don't necessarily like since you can get complimentary parking most other places.

The lobby and amenities are relatively new and up-kept quite nicely. But I was unimpressed by the rooms entirely. Ours was fairly dated and overall just gloomy looking. For the price, I would have expected it to be much more cozy and modern than it was. In any case, I had no major complaints but I do think that if you aren't tied to the area it pays to shop around. You probably can get a bit more bang for your buck if you're smart about it.

11/02/14 | Link | Rating: 3.0
35. Sarah R.
Be prepared to pay for parking everywhere. $6 every time you leave the garage, on the weekend. Great location and the indoor pool doesn't hurt.

22/03/15 | Link | Rating: 4.0
36. Christina T.
I can't really say anything about the price of the hotel since I used my Marriott reward points to pay for the night that I spent there in March 2015. The hotel was clean, the staff was friendly and helpful (from explaining the Metro system to recommending a late night pizza delivery place), but overall the room was just a normal, run of the mill hotel room. The food in the resturant was definitely nothing to write home about and overpriced, which is to be expected at a hotel, but the waitstaff and bartenders were very attentive and kind. All in all, it's a good hotel; just don't be expecting pure luxury when you step into your room.

14/03/15 | Link | Rating: 3.0
37. Emily W.
This review is for the event planning staff at this Marriott location.

My group at work recently hosted a large academic medical conference here in the grand ballroom on the 3rd floor. The space is really nice and can be broken down into smaller rooms with partitions. There are also smaller meeting rooms off to the side of the 3rd floor that can be reserved. The space can be rigged with whatever a/v stuff you need for your event.

The event manager, Kendra, is absolutely amazing. She made our event a success and made the planning process very transparent and easy easy easy. She is extremely competent and knows all the right questions to ask you and knows every detail about how to run a successful meeting. I honestly could not have been more pleased with her. A man named Manny was with us throughout the entire day if the event, and he basically ran around making sure everything was set up perfectly and catering to our every need. He was extremely  professional and overall wonderful.

I do think the catering options we chose were very overpriced, but the chef was wonderful enough to prepare vegan and gluten free meals upon request for some of our guests.

I am just so impressed with the way the Marriott handled our conference that I needed to write this review. I don't plan on planning another large conference, but if I do, I want it to be here.

06/08/14 | Link | Rating: 5.0
38. David H.
This is a nice but somewhat overpriced hotel based on the amenities they provide. The staff is very friendly and a hotel shuttle will take you to restaurants etc. within a two mile radius of the hotel (just remember they expect a tip).

The rooms are perfectly fine with nice TVs and some of the most comfortable beds I've slept on in any hotel. There is also free in room coffee.

Don't expect free wifi here, instead plan to spend $12.95 a day. There's also no free breakfast or parking so it can get pricey depending on your situation.

This is a great location if you're going to the medical center or Rice University. I enjoyed my stay at the hotel, just remember you aren't getting the most for your money here.

11/04/14 | Link | Rating: 3.0
39. Royal M.
My wife and I stayed here while I had appointments at MD Anderson. Worst hotel pick we have ever made!  First night the Ac unit had a problem cooling down our closet sized room. The coolest it would get was a muggy 74*. Service came to fix the problem but just turned the vent around to blow air towards the bed. I guess what I mean if they would of taken the time to inspect the unit they would of found the leak we found that night. After appointments the next day we came back to huge carpet fans blowing and no call or message from Marriott yet. Next was the toilet that wanted to only when it wanted too. I was extremely surprised the only time Marriott suggested they would change our room was when we finally had enough and canceled our next 3 days. The only reason for the 1 star is the location to the med center.

03/05/15 | Link | Rating: 1.0
40. David W. G.
Very friendly staff. Makes you feel at home. Great concierge lounge, breakfast and dinners are outstanding. Hotel starting to show new Marriott modernization design. One of my favorite Marriotts. Convenient location.

06/05/15 | Link | Rating: 5.0
41. John S.
I spent several weeks living here while my Wife was in surgery and afterward in the CCU/ICU at St Luke's. The hotel was exactly what I needed at a time of great emotional uncertainty. It was clean. It had excellent food and attentive service. I could walk to my Wife's bedside from my room at the hotel. After 16hr days the indoor pool and jacuzzi were Devine. The weight room was functional and met my needs.

The hotel served as a base of operations as I worked to bring my Wife home when she had sufficiently recovered to travel. I was able to rely on hotel staff to put together a small banquet to thank all those who stayed with my Wife while she recovered at St. Luke's. I will always remember the professional service and human kindness I found with the Staff at this property.

09/05/15 | Link | Rating: 5.0
42. Ricky S.
I have been staying at this hotel for the past few months now for work. It is hard to rate this place with 3 stars because the employees who work here are genuine, personable, and attentive. However, the hotel itself and use a facelift. The lobby is clean and bright, but the rooms are very out dated.

Positives: The staff here is amazing! I've been staying here for  awhile now, so a good handful of employees will recognize my face, and a few know my name. It's great being greeted every time I check in and check out! The staff include the employees behind the counter, bell hop, room servers, and the bartenders at Paladora.

Negatives (not horrible, but needs improvement): 1) The employees in the Starbucks in the lobby are very polite (they know my usual drink order every time I visit), but they are very slow. I have to say that they have gotten much better, but they're not hustling like the employees at other Starbuck locations. 2) The shuttle drops their guest off at any given destination if it is within a 2 mile radius. That's a great offer, but they are always so busy that it takes a while to get a ride. They've tried to mitigate this by adding new vans that seat 9 people, but the demand is still high and my group typically waits awhile for a drop off or pick up. I have to give them some kudos though, they try their best to get you in and out as quick as possible. 3) The elevators are slow! At times, you are waiting 10 minutes for an elevator. That is unacceptable because it is very inconvenient. 4) The rooms need to be updated, which they are working on and should be completed in Spring 2016.

Location: It is located in the Houston medical District, so you will see plenty of patinets and family members at this location. If you're looking to dine, there are 2 full service restaurants inside the hotel. Other than that, you can walk across the street for some fast food. Last option is to head over to Rice Village for some good food!

Overall, this is a decent hotel. Great staff, just need other areas of improvement.

21/05/15 | Link | Rating: 3.0
43. Jack H.
This is not Claridge's. It is not the St. Regis. But it is a perfectly executed urban hotel for business travelers. Clean, bright, fresh, with a helpful, cheerful, ample staff. Valets that know how to fetch a vehicle and open a door. Desk clerks that greet you mid-stride and walk you over to the desk.

We stayed on the concierge floor. That, or elite membership in their rewards club, gets you evening cocktails/snacks and a substantial morning buffet. We almost never do the concierge evening thing, but we stopped in for a glass of wine and discovered road warriors making a light supper of the offerings, which included DIY soft tacos and Caesar salad. Maybe people dining solo while watching TV took things a little bit downscale, but it's a heck of a practical feature for the traveling business person on a budget.

(Hey, here's a complaint: No gin at the concierge free bar. Doesn't anyone drink gin anymore?)

Room was perfect but not fancy, elevators fast--all that stuff. It's clear that the hotel is not new, but it looks like it's been refreshed recently. No complaints in that department.

Other reviewers have noted that the rooms are a bit high-priced. Well, you're in the middle of the medical center, and that's how it works. It's expensive real estate. The location provides not only easy access to the medical center, but also proximity to a slew of good restaurants, museums, and attractions. You can save money by staying at a hotel with a different location. I wouldn't recommend this hotel for tourist families or party hounds or folks looking for a resort experience--it's a business traveler's urban hotel.

21/04/15 | Link | Rating: 5.0