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The Houstonian Hotel, Club, & Spa in Houston, TX

The Houstonian Hotel, Club, & Spa in Houston, TX

Specialties

The Houstonian Hotel, Club & Spa is a Four Diamond hotel situated on 18 acres. The Houstonian's 288 guest rooms feature a range of state-of-the-art amenities to complement its floor-to-ceiling wooded views. The hotel has 32,000 square feet of meeting and banquet space. The Houstonian Club is an adjacent 125,000 square-foot facility that features a wide array of the exercise equipment and more than 30 certified personal trainers. In addition, hotel guests have access to three resort-style pools, a rock climbing wall, a boxing ring, eight tennis courts, a full court gymnasium for basketball and volleyball and exercise classes. The Trellis Spa has 19 treatment rooms, six facial rooms, two couples rooms, and shower and hydrotherapy rooms. There are also six hair styling stations, seven manicure and four pedicure stations. The Houstonian Hotel, Club & Spa is in Houston.

 

Company Info:

Rating: 4.16

Address: 111 N Post Oak Ln, Houston, TX, 77024
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (96):

1. Christine L.
Usually I go for the pedicure, but my significant other and I decided to try out the couples relaxation massage.  We came an hour early and there was a long line to check in.  Checkin people were very courteous.  We were offered locks, sandals, and a robe.  We enjoyed the dipping pool and jacuzzi and light refreshments of cantelope juice and water and a bowl of front were available on the first floor.  On the second floor, we were offered a warm neck wrap and hot tea and coffee in addition to shortbread cookies.  I didn't find the couples massage room very relaxing as there was a shower there, including a whirlpool tub, and way too much going on in regards to shelves and stuff.  I felt like we were in their storage facility.  The massage was relaxing and they play spa music overhead.  When we finished, cold water was offered.  The next day, my neck really hurt from the massage, and I couldn't turn in toward the right side, so I don't think I can recommend their massage.  The massage therapist asked me if I had any problem areas and I did mention my shoulders, but I reassured him that I only wanted a light relaxation massage.  I think I'll stick with the pedicure instead.  The facility is nice and you are welcome to stay the whole day if you want to.  I prefer Sundays so you don't feel overwhelmed by the crowd and there was barely enough seats for people on the second floor.  Price point was fair 120 for each of us.

14/11/10 | Link | Rating: 2.0
2. Eric C.
I went here with my girlfriend for 2 nights on the concierge floor and it was amazing. The price was a bit steep, 650 for 2 nights, but the service was very nice and the hotel was amazing. It was our 'anniversary' and we received complementary chocolate covered strawberry and cider! I bought my girlfriend a Swedish massage and she loved it. I would highly recommend this hotel if you have the $$ for it. The location is also very good, right next to the galleria and downtown Houston.

20/01/09 | Link | Rating: 5.0
3. Shazia C.
Dining: Went to  Olivette for Sunday Brunch. I adore this place.

13/04/08 | Link | Rating: 4.0
4. P T.
if you go for a massage ask for Andrea. She's awesome!

12/05/08 | Link | Rating: 5.0
5. Robert C.
I  LOVE THIS PLACE!!  There, I said it...It's my hideaway in the woods, in the middle of Houston, TX, no less. Close to the Galleria Mall, the Theater district, and museums; the location is superb!  Hey, If its good enough for President Bush (41), it's good enough for me!  The service is absolutely the best.  I often will go out to the opera on a Friday night, and later a romantic evening of champagne and chocolates with their weekend getaway packages.  The rooms are well equipped, and ask for a view of the woods.  The staff is always generous and upbeat, which I truly appreciate.  If you want to escape and hideout for a few days, the Houstonian is the place to go!!

14/09/07 | Link | Rating: 5.0
6. Wendy B.
The Houstonian has a first class campus. Rosalinda Z. Is the best aesthetician- try the microderm. She will analyze your skin and pamper you. Christmas is so beautiful- over the top decor. My mom was so excited to watch the place transform over Thanksgiving overnight into a Christmas wonderland. My parents loved the hotel. I liked the cool camels at the entrance. The gym has pretty much everything except Power Plate which hasnt really caught on in the US like in Eur. Oh and they are under construction right now so the jogging trail is messed up. But they are making the place even better so that's ok. Cocktails by the pool cabana after yoga is a great option to have in life.

28/05/08 | Link | Rating: 5.0
7. Lana C.
I booked a bridal party of 6 for my wedding day at Trellis Spa at The Houstonian.
Initially, I walked in and spoke with Marcia to set up the appointments for my wedding. My first impression of the spa was that the staff was very friendly, professional and the ambiance was divine. The scent from the fresh flower arrangements scattered around the spa was worth it alone-- it is beautiful.
Few days later, Katharine the director of group sales-- (note: I believe its the same Katharine who gave this place a 5 star review few months after this review)--anyways, she called and wanted to help organize large wedding parties and offered any assistance needed to make our visit as comfortable and smooth as possible.
Appointments were booked back to back and as a bride, who provided each individual phone numbers to the spa to call and confirm their appointments... I expect the least they could do was to call all 6 to confirm time and appointments.
They did not do that the day before the wedding.
We all showed up, confused on the times and greeted by the manager who snapped at us and said he could not accommodate us because we were late.
He made rude remarks as he was talking to his hair dresser as he was at the counter. I figured I don't have to deal with him so I over looked that.
( 2 of 5 was late.)
Frank Garcia the hair stylist was very nice to squeeze us in and did all of our hair and styling. Renee Gonzales was my air brush make up artist and she, too is very nice. (her work is amazing, she used to work for MAC so she can do dramatic make up or conservative)
My appointment was a bit rushed and Renee did mention that she did not have time for me-odd- because I was on time and had an appointment with her.
I did not understand how they would rush us in and half of us did not receive the full service to BE charged at FULL service price.
At the counter, the same manager, Jonathan totaled up the bill. He was very snappy and flamboyantly rude. He also noted that one of our girls did not show up and he charge us an additional $120 for not canceling a day ahead. The bridesmaid never received a phone call from Trellis to begin with.
He charged one of us full price for blow dry but did not shampoo; full price on make up (from Yvonne) who did not apply foundation!

As I was trying to explain to him and asked questions, he did not listen and rambled on with his generic remarks as he is the last person I wanted to deal with on my wedding day.
He wasted 45minutes of my time trying to get organized with all the bridal party on one order so that I can pay; I was very annoyed that he was making a huge scene at his own counter, waving his finger around and all.
He was the one who was over reacting when it should have been me screaming at him.
I knew that because Jonathan was not listening &  he was talking over me, he confused himself. It didn't help when he involved Yvonne, very abrasive and rude 'make up' artist in this confusing mess, either.
Now, he wasted MY time as he was charging me an additional $120 for wasting his time.
He was so unorganized and caught up with his arrogance that he undercharged me over $400 of services by mistake.

If it wasn't for Jonathan's ignorance and bad business practice, I would have to say this place was ultimately the worst place I've ever been to, considering a spa of this caliber to provide sloppy services.
He later then called an hour later and said I was under charged and that I should be happy for that. I was, who wouldn't be, but not for all the headache on the BIG day.

I would considering returning to Renee the air brush artist but that experience I feel bad that they have great staff like that who has a manager to ruin all of it for them. Everything was so nice until I made it to the counter; it was like talking to a incompetent computer that should work at a much lower end spa.

06/12/07 | Link | Rating: 3.0
8. Sean C.
I used to be a HUGE fan of the Houstonian.  Having stayed there at least 20 times over the years and being very familiar with the spa.  The last two times I have stayed, Xmas 08 and Vday 09, I have had several issues with food quality and spa quality.  I was raised by a mother who ran a 5 star resort in New England and am well aware of what level of service it takes to keep this coveted award, and The Houstonian is now 4 at best.  Room service food was sent back twice.  My facial at the spa left me with a red scar from too much pressure that took over a week to heal.  This is not what one pays the prices the Houstonian demands expects to get..  I will be looking for another spa and will definitely head to Zsa Zsa for my next urban retreat/holiday.

17/02/09 | Link | Rating: 2.0
9. Ted D.
If you enjoy a sports and fitness set of amenities verses relaxing luxury, then this is your place.  The facilities for tennis, basketball, swimming and working out are excellent - but full of families, children and serious health club members - not just vacationers.  The food at the restaurants was good and the rooms are nice less the comforter that goes hot and cold.

12/05/10 | Link | Rating: 4.0
10. Edward T.
The main reason to stay here is for the gym and pool.  Te gym was one of the nicest I've seen with indoor track, b-ball courts, weights, cardio machines and even a rock wall.  There were 3 separate pools with a dedicated lap pool.  As far as the hotel itself, I wasn't that impressed.  The rooms were small and way outdated very 80's chic.  No fridge or balcony either.  It also in a crappy location, no bars or restaurants within walking distance  One thing that did impress me was the quality of the food at a wedding reception we went to.  Some of the best wedding food I've had.

17/05/10 | Link | Rating: 3.0
11. C D.
Guest service at the hotel and spa are both exceptional!  I love going to Trellis to relax and chill.  The only downside is sometimes the employees can be a little curt.  I can't say that I blame them, though.  I'm sure it's a hard job!  The hotel is great with very comfy beds, and nice grounds.  Its a great place for a weekend getaway with the girls or a romantic mini-break.

24/01/11 | Link | Rating: 4.0
12. Karen Alane S.
Was so nice to see some of the stylists I am familiar working with from my past at the Trellis hair salon.  So welcoming!

15/03/12 | Link | Rating: 4.0
13. Jolyn B.
A friend of mine got a spa certificate for the Houstonian and invited me along. Thank GAWD because I couldn't have afforded to pee there! Anywho, the massage was almost orgasmic (too bad it was a girl friend and not boyfriend :( he he). The staff was professional, and attentive to our every want and need.
I can't comment on the rooms but the hotel was beautiful and the valet guys were quick and courteous.

11/09/07 | Link | Rating: 5.0
14. Kristin M.
So for this type of spa, I have experienced better.  You can't compare the Trellis to some of the smaller day spas in the area.  It's supposed to be a 5-star experience and it wasn't.  At the Trellis, similar to other upscale spas, it's an 1/2 day or all day experience.  You are paying twice or 3 times what you would typically pay to lounge around all day in a robe.  They have the concept right - and a lot of the details are good - the "quiet room", sauna, spa and pool...but I think they just need to take it up a notch.  It just didn't have the polish of other places I have been to (the most notable was the spa at The Phoenician in Scottsdale, AZ - Holy Crap.  Amazing.)

02/08/10 | Link | Rating: 2.0
15. Alyssa N.
Thanks to the company that my s.o. works for, I got to spend a weekend at this wonderful hotel. The concierge, Fernando, was very helpful. Wish I'd had time to try out 1 of the 3 pools or the fab health club.

One thing - the walls are thin here. And I'm pretty sure that my neighbor in the next room got some good lovin on Saturday morning. '

11/12/07 | Link | Rating: 5.0
16. Ro N.
Came here for a wedding....
all I have to say WOOO HOO to OPEN BAR!!!!

This place absolutely breath taking and beautiful whether you're sober or not!

22/10/07 | Link | Rating: 5.0
17. Dolph W.
Dine in sophisticated elegance. Workout with the blue bloods in a private health club that accepts members by invitation only. Pamper yourself with a massage. Chat with friends on a massive hearth by the fire. Take an invigorating run on a trail through a heavily wooded paradise.

All this and more can be done at the Houstonian - Houston's finest hotel.

To be perfectly honest, the only times I've found myself at the Houstonian were during corporate workshops and conferences. It has world-class meeting facilities in a lovely setting. I always check into the hotel for a night or two for these events.

Better yet, my wife and I arrange for the kids to be cared for and she checks in with me for a mini-vacation right in the middle of Houston. While I'm off workshopping and solving all the world's problems during the day, she sleeps in, orders up breakfast in bed (the kind that comes with that wonderfully pulpy fresh-squeezed orange juice), has a massage and lounges by one of the pools. I'm smiling all the while knowing romance will be in the air that evening.

The best thing about the place? Its beds, fresh sheets and bedding. The Houstonian has the most comfortable beds on which I've ever...slept.

I know that I'm really in luck
When under the bedsheets I tuck
  Myself and my love
  I think the world of
While joining together to......sleep.

Trust me guys - it's a guaranteed home run!

----------------------

November 2007 Update:

To pamper my wife and get away from the kids for the evening whilst celebrating an anniversary, we checked into the Houstonian on a Thursday night. I made the reservations via the website and found a deal that saved me $100. This made the price comparable to most of the other hotels I had checked out that aren't nearly as nice. In the comment field, I mentioned that it was our anniversary.

Whilst checking in, I was informed that we had been upgraded to the Concierge floor (this allows you free access to the concierge, and free food and drinks that are time-of-day appropriate). We dumped our stuff in the room and enjoyed several glasses of wine and snacks while having the concierge call and delay our dinner reservations.

When we returned to our room we found that complimentary champagne had been delivered to celebrate our marital milestone.

The room service at breakfast was fantastic. It included an omlette to die for.

I cannot over-emphasize what a fantastically romantic and pampering place the Houstonian is.

11/09/07 | Link | Rating: 5.0
18. Katie W.
The spa is lovely and parking is easy.  The staff is very friendly and accommodating.  Olga is great for eyebrow waxing.

11/03/08 | Link | Rating: 4.0
19. Dani L.
Trellis, the spa at the Houstonian, is such a relaxing retreat.  Everyone is extremely professional and courteous.  You are getting exactly what you pay for here which is good cause this place is not cheap.  Enjoy all sorts of complimentary waters, juices, coffees, teas, fruits, etc between services.  Be comfortable walking around in a robe and spa issued flip flops - no one is looking so it's ok.  I've never had a rude or unfriendly experience with anyone here.  Included with any service is use of the steam room, sauna and indoor pool - so bring your suit.  Even if you forget they have complimentary disposable garments you can wear.
Members get discounts here so if you know one, go with them!

16/12/07 | Link | Rating: 5.0
20. Lisa C.
One year a boyfriend bought me a spa package for a gift, and I have to say, they gave me the best pedicure I have ever had in my life! The lunch provided with the package was tasty as well. I can't wait to go back there for another pedicure.

The Swedish massage however, was not as good (I asked for her to apply more strength/pressure and she said she would not because it was a Swedish massage, nor was the make-up application - she was very late, unapologetic and rude. She said that the make-up application was complimentary with the spa package (over $500) so it didn't matter that she was late. She applied so much eyeliner to my eyes that she made me look like a raccoon!

01/02/08 | Link | Rating: 4.0
21. Melissa G.
The trellis is AWESOME!!!  we had a girls day at the spa this past saturday and it was so wonderful!!  the staff is really great and no detail is left undone!  we all four had facials and manicures and then lunch!  the only complaint that i would have is that each attendant we were assigned didnt do the same things.  My lady was very attentive and made sure after my facial to walk me down to the locker room show me where i would get my manicure and make sure i was good to go!  my SIL on the other had was told nothing after her facial and just sat on the couches and had to ask where she needed to go and what she needed to do with her clothes!  they just assume you have been there before i guess.  When we booked the day i told them that we were a group and would like to be together for the day, but, when we got our manicures, we were scattered all over the room and couldn't even hang out with our friends during.  i would think booking so far in advance that would not be the case, but it was.  that is the only reason this place is not getting 5 stars, because other than that, they were wonderful!!  we thoroughly enjoyed our stay and are definitely coming back again!!!

15/03/11 | Link | Rating: 4.0
22. Tara M.
This place is AWESOME and I did not even get to experience the health or spa facilities.  What I did get was a Concierge room on a lower level with floor to ceiling windows looking into an amazing tree grove - I felt like I was in a tree house with a fancy bed and linens with a very comfortable mattress and pillows.  

But, that was not the only great part of my 1 night stay. The Concierge rooms come with access to THE Room.  The Room is large and cozy in a Texas way with a fire place and lots of couches with coffee tables and some bar tables with stools that sit 2.  The Room offers lots of FREE stuff. During Happy Hour you can serve yourself as strong as you like cocktails from a selection of whiskeys and vodkas to mix with juice or regular or diet colas plus a couple of white and red wines. Then when you wake you can stroll on down to The Room for a free breakfast of lots of fresh fruit and juices, a large bread selection and boiled or scrambled eggs and of course coffee and those little boxes of cereal. FYI The Room is only accessible with the special concierge room key..

During the Christmas holiday this place is decked out Martha Stewart style with about 100 poinsettias lining the road leading to the valet, the trees are also all decorated and when you get inside it is a Martha Stewart Christmas Wonderland.  I have never seen such amazing Christmas decorations at this scale..

The only off experience is the confusing garage levels and a train "noise" that passed by twice during the night???

19/01/08 | Link | Rating: 5.0
23. Katharine S.
Trellis Spa

If you're searcing for a five-star spa experience in Houston, this is as close as you can get.  The staff at Trellis make you feel welcomed and comfortable as soon as you walk in the door, even if it's only your first time.  As you're led to the locker room to change, you can't help but feel as if you've been transported out of the city and into a Mediterranean villa in the woods.  The beautiful, tranquil atmosphere inside Trellis will relax you immediately.

The ladies' locker room has thoughtful touches throughout -- extra toiletries, hair dryers, fluffy robes and slippers -- and I recommend getting there with time to kill before your appointment so that you can change into your robe and relax by the pool.  There are bottles of water, pitchers of juice and bowls of fresh fruit to snack on, as well as magazines to read while you curl up in a chair and unwind.

If you're getting a facial or massage, you can head upstairs to the second-floor lounge and sink into a chair next to the fireplace while you wait.  After your appointment, head back downstairs and take a dip in the whirlpool or give your pores some stimulation in the sauna.  To cool down, there's always the inviting pool or the refreshing rainfall shower.

Their facials are bar none the best I've had in Houston.  These aestheticians truly know what they're doing, and they do it well.  Prepare to be educated about your skin and its care if you aren't already.  The manicurists and pedicurists are efficient and their workmanship shows in the fact that your hands and feet will still look fantastic weeks later.

Perhaps the greatest thing about Trellis is the sheer variety of services they offer, such as targeted treatments for problem areas.  Not everyone needs a standard facial, and they recognize that.  They also offer a stunning variety of massages (even one that's been perfect for my husband -- the thermal sport massage) as well as full body treatments (such as wraps) and expert waxing.

Try the Trellis just once -- perhaps as a Mother's Day treat? -- and you'll be in heaven.

28/04/08 | Link | Rating: 5.0
24. Abby Y.
This is a long overdue review!  
(this is a review of the accommodations for a wedding reception)

I have to say that the Houstonian granted me the fairy tale wedding of my dreams.  

Our wedding hosted roughly 250 guests - the majority being from out of state, and everything was perfect.  The wait staff was more than accommodating and polite, our bartenders were right on, our food (for which we made a customized menu) was exceeded all our expectations!  And that is saying a lot for a hotel-hosted wedding reception.  There was valet or garage parking, and the scenery of the hotel grounds made you feel like you were miles out of the city. For months after the wedding, our guests raved about everything the Houstonian offered (many of whom were frequent hotel-hoppers).  In  particular, they praised the pool and the health club.

My hubby and I were given a suite for the night of our wedding reception.  For the hotel being as old as it is, I was pleasantly surprised by the rooms and the condition everything was in.  

I can't personally speak for the spa and health club...since, well, we were a bit too busy that night and the next day to check those out. =P

To sum it up, I would not have done it any other way.

11/06/09 | Link | Rating: 5.0
25. Anthony H.
All the reviews catch the essence of this Hotel.
One of my favourites in Houston after ZsaZsa and, best of all, their Breakfast. The eggs Benedict is yummy, best I ever had. It is such a great place on a Sunday after crashing round town on a Saturday.
Spa is ace and the gym is brill and the Outdoor pool(s) are just the ticket for clearing away the haze from a late night.  
Last time I was there the Tennis courts were in bits but played there previously and never had a problem getting on court.
I would say, for a getaway and some quiet time, this place has it down pat.  An island in a storm (Yikes IKE !!)
To bear in mind
special deals if you are AMEX ( American Express Sir? , yep, go as fast as you like...)
Not so good...
Concierge floor is not up to much but I only tried it once, it may have improved.

17/11/08 | Link | Rating: 4.0
26. Natalie P.
A-MAZING Health Club. AMAZING!

The gym is heavenly. Heavenly almost to the point that it's like it's not even a work-out coming here to work out. It's the closest you'll get to tread(mill)ing your way amongst cotton candy clouds...

Um, ok, but actually, the health club is all around fabulous. Every piece of equipment you can imagine, entertaining personal TVs/headsets on all the cardio machines (even the rowing!), and an endless reservoir of, most importantly, super attractive personal trainers that remind you why you spend 2 hours slaving away on those machines. I find even after work or on weekend peak times I never have a hard time nabbing the machines I want (that's how many there are of each one) and the personal entertainment is always a nice distraction from the calorie burning making my body burn.

I've only had a couples massage at the spa here, but it was supremely relaxing and, suprisingly, romantic. I will be back for more 5 star treatments. Of course, the sauna and associates rooms are a must for your post-workout cleansing ritual and the attendees keep the lockers, showers, bathrooms, etc. well stocked and super clean.

Get a membership. You will fall in love, but don't fall too hard because I don't want to have to ever wait for a machine ;-) This is THE best place to work off all that delicious yelp-ed dining!

PS. If you're under 26 like I am, you qualify for a junior associates membership, which is a fantastic deal relative to my other country club in Dallas.

10/04/09 | Link | Rating: 5.0
27. Allison P.
We stayed at the Houstonian for a wedding. I would probably give it 4.5 stars if I could. The staff are extremely helpful and friendly. One morning we walked the walking route they suggested (over to the ridiculously busy exercise park) and we were greeted with water bottles when we got back. The saltwater pools were very clean and presentable. The spa was booked so we couldn't enjoy that feature. The breakfasts each morning at Olivette were delicious. I heard good things about the workout room. The rooms were smaller than I expected and plain jane but very clean. Its in a convenient location although not really walking distance to many things. It was a great place for wedding guests because of the availability of features for people of all ages. Overall, they get 5 stars for the great customer service.

14/10/11 | Link | Rating: 5.0
28. kelly m.
**Three Star Rating for the Health Club only**

I spend every-other weekend at the Houstonian Hotel, and every other Saturday at the Houstonian Health Club.  The hotel is nice, but the gym is kind of overrated.

They do have a lot of cardio equipment, but most of it is old... and they only have a few of the new machines (like the elliptical with legs that move up and down in addition to back and forth, depending on how you bend your legs).  I haven't been to the group classes, but the gym doesn't feel special to me.

04/06/09 | Link | Rating: 3.0
29. Andy R.
Great pools, love the warm water outside pool in the winter.  

The restaurant serves cardboard food for plastic people....

05/05/12 | Link | Rating: 3.0
30. Alex V.
Gym is ok.  As said before, the machines are a little older and outdated. You can get the same (or better) qulaity work out with the same (or better) trainers at the new Lifetime Gym at Beltway and I-10. My parents have a membership here and once I turned the ripe age of 23 they expected me to have made my millions and ahve my own membership, so they offered me an "Associates Membership" - for the low initiation fee of $8k. Thats right people 8 thousand big ones. After I told them I couldnt pay that, they called me back later and offered me a reduced initiation fee. $7,550. I thanked them for the generous offer and havent been back since, unless Im hanging out with my parents. They do wasteful renovations every 3-5 years to keep up with the Jones's.

This is more of a place to be seen than actual working out. I bet most of the business deals in all of houston happen down at the pool area. I personally dont like this place anymore. Too much revolved around money and status. I'd go insane trying to keep up.

The hotel is really nice, and the spa is really nice for a mothers day/valentines day gift.

Only reason I would join the club would be to further my business prospects in the future. Nothing else really.

28/07/09 | Link | Rating: 3.0
31. Katie F.
Relaxation just doesn't get as complete anywhere else.  The Houstonian is its own self-contained compound, complete with hotel, spa, gym, and restaurant amidst an entire forest of trees.  Just driving into the property makes you feel like you're somewhere special, and it doesn't stop there (except when there's a stop sign).

The hotel rooms are bright, well-appointed, and luxurious, and it's a treat just walking to them, as the hallways are floor-to-ceiling glass so you can see the surrounding woods.  Talk about nature at its finest for the Troop Beverly Hills crowd!  Olivette, the restaurant, has fresh, well-prepared food, even if it is a little pricey (like everything here...but hey, you get what you pay for, right?).

The spa, Trellis, is unlike anything I've ever seen.  While the services run on the pricey side ($65 for a 30 min. mini-facial, for example), the benefits before & after the service make it all worthwhile.  You can sit in a comfy, terrycloth robe in front of a roaring fire eating shortbread & drinking coffee or tea the entire day if you want.  Or maybe you want to take a dip in the heated pool, relax in the sauna, or check out the rain shower.  You can do that too.  You can chat it up with the friendly attendants in the clean, high-tech locker room.  You can relax at your own pace - nobody's kicking you out until closing time.  In fact, you have a full day to enjoy your relaxation: book a morning appointment and come back in the evening to use the facilities if you'd like.  Nice, huh?

PS - Right now, Trellis Spa's parking lot is under construction, so they're offering complementary valet until it opens.

06/11/09 | Link | Rating: 5.0
32. Jesse P.
Just arrived and already in love!!

29/05/12 | Link | Rating: 5.0
33. Chris S.
Fantastic club! Highly recommend Daniel in the gym as a personal trainer. I recently rehired Daniel, a 6'4" Aggie with a flat top to help me with my shoulder rehab. He is amazing...the next time that you need to get fit and feel better....Go see Daniel. You'll be glad you did.

14/05/12 | Link | Rating: 5.0
34. Meg A.
This is my fav spa bar none!  The aromatherapy facial is so relaxing and so rejuvenating I wish I could get one every month.  Its my fav treatment that they offer.  They also do great massages but they are very pricey.  I love the atmosphere of this place.  After you are done with your treatments you can relax in the sauna or rain shower or hot tub.  They have the best robes!  I have gotten my nails done here multiple times and its a journey all by its self.  They take their time to do them right and they relax you in a way you only thought possible on a deserted island.  I highly recommend this spa even though it is quite expensive.

23/01/11 | Link | Rating: 5.0
35. Cynthia S.
Stayed in a "Concierge" room and was not disappointed. Luxurious room next to a room filled with snacks and booze at all hours of the day.. LOVE!

Will update my review after my fall/winter stay and visit to Trellis. :D  The thought of it gives me chills! Muuaha!

19/09/10 | Link | Rating: 5.0
36. Jennifer B.
Would have given seven stars if i could for the service an amenities of the hotel.  Bathroom is small.  Beds are cozy.  Food is excellent.  Staff for the most part is amazing.
I am here to plan my wedding, and have been delighted with everything up to this point.  
HOWEVER, called the spa asking for a hot stone massage WITH deep tissue and they absolutely refused!!  I have had this request granted at numerous numerous spas in the past.  For $240 for a massage, i expect a little leverage could be offered.  I asked could i just have the first 15 minutes hot stone then deep tissue.  Nope.  I am a dr, and understand the need to heat the muscle prior to the massage to get the better movement and stretch of the muscle.  Apparently, this spa does not understand physiology.   In am very disappointed.    Nevermind, I wont return due to this rigitity.   In will be leaving this hotel to find a place more accomodating.  It can be done.

14/01/12 | Link | Rating: 3.0
37. Leena C.
My review is on the BAR!  Yay.....

So, my review is a bit bias because a friend of mine cocktailed here for about 2 years. Depending on what night you go, there are 4 potential bartenders: Jaime, Alex, Israel or Jorge. I love them all but Jaime, Alex and Israel are my favourites. The new cocktail waittress is Sue, my friend referred her and she is a doll.

They have a full bar from wines to beers to mixed drinks. I haven't had a bad drink from there yet from sangria to martinis to mojitos. YUM!

They also serve food and if you want, can order from the restaurant and it will be delivered to the bar. They have the best Southwest Salad and I'm not much of a salad type girl. Their steak nachos are also delish but be forewarned, the steak is medium rare but more on the rare side....so if you need your meet cooked all the way, let them know. The calamari is good too - lightly battered. The shrimp tempura is 4 HUGE shrimps in a sweet and sour sauce. (I frequented this place often while my friend worked here so I tried a lot of stuff....)

There is also a small patio area and they have a TV by the bar for all the sports fans. If you valet, the bar normally validates. And on Thursdays, they have a live band.

Overall, it's two thumbs up. The service is stellar and the atmosphere is great.

13/04/11 | Link | Rating: 4.0
38. David S.
Whenever I am in Houston, I stay here.  It is a member of the IPrefer frequent stay program.  Neither I or any of my colleagues have never had a problem getting and upgraded room.  It is on the edge of the loop and near the Galleria so everything is very convenient.  The executive floor has complementary happy hour with top shelf liquor and an extensive continental breakfast.  The bars downstairs are very comfortable and tables are placed so you can have a private conversation without worrying about being overheard.  

The rooms are very comfortable.  Very large windows with a great view of the forest behind the property.  Really very nice.  The beds are very comfortable.  There is plenty of desk space.  I tend to spread everything out when I work out of hotel rooms.

The main reason I stay here is the gym.  It has an amazing health club.  One whole floor is dedicated to free weights and machines.  I have never had to wait more than a few minutes to get on a bench or machine.  Very well maintained and always very clean.  On other floors there are basketball courts, racquetball courts, a climbing wall, and I am sure more that I have not seen.  I heard from a colleague it has an indoor tennis court.

This is an amazing place to stay for a weekend or as a base for business travelers.  I always look forward to my trips to Houston.

23/10/10 | Link | Rating: 5.0
39. Michael E.
I don't check out many hotels, however, I had a friend staying here so I came to visit. They hotel is in a well-wooded area near the Galleria and offers many amenities you'd expect from an upscale hotel. I didn't get to check out anything but the hotel room, the lounge, and the pool so I'll base my review on those.

The lounge is pretty big and has a huge fireplace where you can sit on a nearby couch and enjoy the fire. The fireplace wasn't lit when I visited since it was summer but I'm sure they light it up during the winter. The hotel lounge is a good place to just relax and enjoy your company.

The room I visited was a one bedroom with two beds. It had a LCD t.v. but the room itself wasn't anything special. The decor was boring but it could have just been that the room wasn't one of the expensive ones. Either way, you get the bare essentials with some cable television to keep you occupied while in your room.

The pool was actually pretty nice. They had a jacuzzi and also a slide leading into the pool. There was also a small deep end that gives you some privacy from the kids when the pool is packed. I didn't have the opportunity to see how packed the pool got so I didn't have to worry about that. My only complaint about the pool was that it closes kind of early which can be a bit of a let down if you want a late night swim.

Overall, the Houstonian is a nice place to come and relax and enjoy what they have to offer. If you're from out-of-town, this is the perfect place to book because it offers some escape from the city and is fairly close to the Galleria where you can get all your shopping done.

19/08/10 | Link | Rating: 4.0
40. Dorian G.
Trellis is a beautiful facility.  The spa includes a well equipped locker room, clean showers for before and after your massage, a wet and dry sauna, hot tub and a pool.  A wonderful place to relax and get away, the personnel are warm and friendly whether this is your first or fiftieth visit.

Sure, there are cheaper places to get a massage in Houston, but if you want to be pampered and treated like royalty, this is the place to go.  The pre/post treatment snacks are heavenly, I often dream of the shortbread cookies they offer. The past couple of visits I have had the hot stone massage which is amazing!  Mindy is a great masseuse.  She doesn't chat or make small talk and gives a consistently amazing massage.

All in all, a wonderful place to relax whether you're staying at the hotel or a native Houstonian.

29/11/10 | Link | Rating: 5.0
41. Sherry C.
Houston's finest!
I have been to the Houstonian several times over the years. I cannot think of a single time when it has not been perfect. The rooms are cozy, the sheets are high thread counts, pillows are fluffy and everything is immaculately clean. I love that the staff is helpful and not snobby.

I attended a wedding at the Houstonian about 2 years ago and WOW o WOW. Stunning! It was the holiday season and the decor was so whimsical. How they managed to get out 300 meals hot and cooked perfectly- you can tell they have major expertise! Every detail was perfect- everything. Food was SUPERB and the bar was top notch.

12/07/11 | Link | Rating: 5.0
42. Jill L.
Terrific location, service and amenities! Some rooms come with views of a rain forest like scenery and love that they offer self parking and one can easily walk to Memorial Park for a good workout. Only minor issue is the bathroom is dinky, but not a big deal. Service is comparable to that of hotels that charge 50% more.

10/06/12 | Link | Rating: 5.0
43. Pamela K.
Best. Hotel. Ever. Just go for the gym and spa if you are lazy.

I stayed here a few years ago for a business trip and absolutely LOVED it. I did  not want to leave my room. Felt like an even more amazing apartment (I was living in NY at the time, but still).

AMAZING service, great food, fantastic facilities.

04/11/11 | Link | Rating: 5.0
44. Autumn B.
Stayed here two nights with my husband for a business trip.  Very helpful staff. Bar was a little stodgy but the food was great.  I was not able to fully use facility because I didn't have a bathing suit / workout wear with me. The room's bath products and coffee were top notch. I would definitely stay again. I would have given 5 stars, but I had no cell phone service in the room and their wireless Internet was intermittent.

24/03/13 | Link | Rating: 4.0
45. Whitney R.
I was a tad bit disappointed in my overnight stay at the Houstonian; I remember it being so much more grandiose as a child, but experiences and perceptions  change as we get older;  and 2 decades later, the hotel has obviously aged (a little).  There's something very warm and quaint about the stone man sitting on the bench when you first arrive.  A little freaky to some, but he's had plenty of ladies sit in his lap for a photo op.  I was thrilled to see the immaculate detail spent on Christmas decor.  Expense was not considered since every hall was decked, and the 20 ft Christmas tree looked just like the one in Rockefeller Center.  

The service was almost too good to be true.  (you know when a bellman compliments your husbands boots, they are begging for a $5 bill)  There's plenty of middlemen that expect gratuity, so bring some cash if you want the "excellent" service.  

We stayed in a King room, and although the room was spacious, the bathroom was TINY!  I would've forgone the couch sitting area for a bigger bathroom.  just sayin'.  The shower water had poor pressure as did the toilet. (i hate having to flush twice).  

The bed linens were delicious, but the room service quesadillas weren't so much.  But the breakfast the next morning made up for it.....yummo waffles, fruit, and strong coffee.  (Upon leaving, I found a Keurig coffee maker in a cabinet that I wish i had known about.  Boo)  

OH, and last but certainly not least, there is BARELY any internet/phone service.  Seriously, both mine and hubbys never worked, so if you're coming for business, you better stay elsewhere.  For a romantic, fun getaway....perfect. (or wanting the excuse : "honey, I honestly had no bars on my phone during the conference).  You won't be lying.

05/12/11 | Link | Rating: 2.0
46. Sharon F.
The spa is the best in Houston.   The massage has just the right pressure to relieve most of my aches.   I love the waiting area and wearing the comfy robes.   The  personnel here certainly know how to pamper their customers.  Next time I am going to add a facial to my massage.

29/07/13 | Link | Rating: 5.0
47. Paul R.
My only experience is being there for seminars----the Houstian is great for their organization and food.  Food, for convention food, is great!

27/05/13 | Link | Rating: 5.0
48. Elizabeth D.
The Houstonian was our base camp during a visit to Houston for a wedding.

Our room was lovely - the bathroom a bit tight, but the bed was very comfortable and we had a wonderful forest view. The windows are all tinted so you can enjoy the view no matter what.

Service was great. The concierge was very helpful. We had a small thermostat issue in the middle of the night and they sent an engineer right away. Our room was clean and they even had turndown service.
Complimentary coffee and tea in the lobby as well.

We spent our afternoons by one of the three pools. The Garden Pool was my favorite. It was a little secluded and quieter. The biggest pool had a phenomenal water slide. The Gazebo Bar is wonderful for lunch and drinks (or watching basketball). The hotel bar was great and had an excellent patio.

The hotel even has a complimentary shuttle to the Galleria. When we missed the shuttle, but hotel had a driver take us over, which was incredibly nice.

Overall this was a wonderful hotel. I hope to come back and try the spa!

22/03/11 | Link | Rating: 5.0
49. Maria G.
Was excited to finally get the chance to experience the trellis spa however it ended up being a big disappointment. I was given a gift certificate and finally had a chance to use it. When booking appointment asked specific questions about what came with the package and asked to upgrade my package with more time with and extra 50 minute message and extra time on my facial ( which ended up not being part of the package I guess my questions where not specific enough when I asked what came with the package and was told a facial was part of it) Franny was my message therapist. Got a deep tissue message. I don't think she really knows what deep tissue is because no pressure was applied at all even though I asked her to apply more pressure. NOT worth the money. Got the white diamond facial. Was charged 240.00 for a 50 minute facial on website it stated 80 minute. Did not realize this until I got home. Facial was good but not worth 240.00. Mani pedi very basic not what I expected for a high end spa. Atmosphere and staff was nice but no comparisons to other top spas in the country. The Makora Spa at the Omni is a much better value and experience. Had such high hopes that this would be the spa that would compare to my beloved spa at the four seasons in Westlake village Ca. That is what I would call a 5 star spa with amazing services. Sorry Houston epic fail for a what you call a top spa.

03/09/14 | Link | Rating: 2.0
50. Thomas C.
My wife and I spend an evening here to celebrate our 10th wedding anniversary. The room was great and the chocolate covered strawberries and champaign were  good. However, that's where things went down hill. We decided to order room service as a treat, my wife ordered their signature burger well done, and I got the oven roasted chicken. The burger my wife got was between rare and medium and for my chicken the drum stick was half cooked with pink meat and blood on the inside, and the breast was bone dry.

The next day we went to the Olivette (on site restaurant) for breakfast and I got the steak and eggs. They asked how I wanted it, and I say medium rare. It came out so overcooked that it was like cutting though wood and had no flavor. I got my eggs sunny side up hoping to use the yolk to add some flavor to the bad steak but the whole top part of the egg was raw. I'm not talking about the yolk... The egg white was clear!!!!

When I went to the spa for a massage I got sawaaee, who was suppose to give a deep tissue, but instead just gave me a basic rub down using COLD lotion.

You would think spending $650 for all of this you would get 5 star service. But instead it was a 1 star service. I'm only giving it two because the ambiance was great.

27/12/12 | Link | Rating: 2.0
51. Courtney J.
The best part of this hotel is the access to the gym and the bar. For me, that was as good as it gets.

Pros: pretty grounds, gym and hotel bar (bar staff was awesome)
Cons: entire hotel staff was rude, parking is inconvenient and expensive, two star service for five star prices

When checking in, the front desk was rude and not courteous at all. As a first time guest with a reservation, I was taking aback. I was the only guest in the lobby and the front desk staff was chatting about personal issues loudly when I was trying to check in.

The man checking me in, would not look at me in the eye and tried to give me a handicap room with two queen beds right by the elevator - when I had booked a king room at a higher rate. He said this was because the hotel was at capacity the night prior and he had no other rooms to give me. When I refused that room, he offered me another room (but I thought he did not have any?!?!) This new room was also a handicap room, but had a king bed.  I asked to take a tour of the room and found it to be down a dark hall with little natural light and the handicap bars covering the room with no tub. I felt like I was being jilted because I had paid for a regular king room, am not handicapped and was literally trying to be shoved into a corner.

If you expect me to get the service of a two star hotel and pay five star prices - I am not interested in returning.

In addition, the hotel is seriously in need of a renovation. The carpet was discolored, the finishes very outdated and the rooms very dark and small.

Needless to say, I will not be staying there again EVER!

28/01/13 | Link | Rating: 2.0
52. Juvie C.
Staycation 2012.  Destination, Houstonian Hotel.

Considering that last year we stayed at the Rockstar at Hotel Zaza and had a shuttle service until 3am that took us to Little Bigs for an apres-club snack and received a $25 gift certificate for room service because our room was not ready in time, the Houstonian had some very large shoes to fill.  

PROS:
1) It is located in the arboretum and is surrounded by lush trees, making you feel like you are staying with the Ewoks.
2) Pool side service for food and beverages.
3) The bed is comfortable.
4) L'Occitane toiletries (yes, I took them all home)!!!!!
5) There are three pools (a little adult pool, a lap pool with several lanes, and a larger pool with a waterslide).
6) Numerous lifeguards on duty in the large pool.

CONS:
1) The hotel pool is shared with the Houstonian Club...which means many club members bring their kids to the pool on the weekends.  There is actually times where the lifeguards call for a "Kid R&R" where all kids under 12 have to leave the pool for about 30 mins.  Not really my idea of a romantic, adult staycation, but it was fun so long as I didn't think about all the kids peeing in the pool.
2) The pool has a country club feel which is annoying.  Too many privileged people with bad manners always makes me grumpy.
3) The walls in the hotel rooms are super thin!  We could hear people laughing next door.
4) They charged us $15 for self parking (but they never checked or asked for our license plate).
5) If you request a late check out past 1pm, they charge you $50.  If you stay past 4pm, they charge you for another night.
6) There is a shuttle, but it only goes to the Galleria area and it shuts down at 8:30pm (even on the weekend).

I had a good time because any time away is welcomed, but this is not on the list of "must returns".

This review is based solely on my personal experience and reflect my personal opinions.  Your experience may be completely different.

25/06/12 | Link | Rating: 2.0
53. Laith A.
Beautiful, romantic and genuine Texas place.

16/08/13 | Link | Rating: 4.0
54. nicole h.
Of all the spas in Houston this is probably my favorite. It basically boils down to tiny biscuit/cookies and tea/coffee while I laze about in an over sized bath robe. Does life get any better than chilling in a super comfy bath robe nibbling cookies and tea while you wait for a massage/facial/body wrap? No. It doesn't. Unless your giving birth to your first baby or getting married or taking a hot air ballon ride. Then it may. But otherwise this is the best way to spend your money and time if you have a lot of both to spend. Come early for spa treatments, enjoy the zen room! Fire/water fall and chaise lounges in the same room! YES! Then stay late and enjoy the steam room, hot tub. If you plan on spending time in the wading pool you have to bring your own swim suit. It's awkward, skip it. Just stick to things you can do naked.

04/05/13 | Link | Rating: 5.0
55. Kepa P.
My husband gifted my mom and I a certificate for the spa, we both got facials. I got the vitamin C facial and it was superb! We loved the ambiance and service! I would love to go back soon!

30/10/13 | Link | Rating: 5.0
56. Wes M.
Gorgeous hotel and surrounding area. Definitely one of the best places to stay while visiting Houston. My whole experience here was fantastic. The staff is incredible and the food was phenomenal. I will add though, it should be given the price they charge. I'll definitely be coming back here.

10/06/13 | Link | Rating: 5.0
57. Jessica S.
Gorgeous grounds and lobby. For the real Texas experience.

10/09/12 | Link | Rating: 5.0
58. Errol B.
Houston's finest! Amazing ground here. Spa was amazing. I was at The Houstonian for a wedding.  Super Luxe. Superior Staff & Service. As a hotel/service snob, this is all that is right in Hotels. I will be back, especially if they have a Director of Operations position open up.

26/08/13 | Link | Rating: 4.0
59. Joe B.
We had a company team building conference here that included a scavenger hunt. Due to the space and varied landscaping of the grounds it was fun.

07/10/13 | Link | Rating: 4.0
60. Cynthia F.
Great hotel and I love the grounds.  It is an oasis in the big city of Houston.  It is also wonderful during the holiday season.  The place is decorated beautifully and so much fun to go have a glass of wine in the cozy bar.  

The rooms are very comfortable and the service unbelievable.  I can't wait to return.

05/12/12 | Link | Rating: 5.0
61. Ashanta M.
This was my first time at Trellis spa and it was my worst spa experience ever. The square footage makes the property stand out more than anything. The outside  "waiting" area is next to a play area for children. Usually when you visit a spa the waiting area is dimly lit maybe a water fall or two.....not here....When I waited downstairs in the pool area a few of the employees came in conversing loudly...for about 20 minutes....My  masseuse was really nice but the massage was OK. My manicure would have been  great if I walked into a local  nail spa in that area.....but OK if you are walking from a "relaxing"massage to a nail area in a spa with a lot of people talking,the piercing sun shining through the windows and a view of the kiddie play ground/ exercise track...Xuan was sweet but the setting was bellow average for a spa.....Next, I went to my facial service and honestly it was excellent, the conversation about my skin, relaxation, and most importantly how my skin looked and felt. During my facial my manicure was destroyed, the estetician did not know that my manicure was scheduled before my facial and the spa did not allow enough time in between the services to allow my nails to dry....The concierge sent me down to the nail spa because they were closing. The nail tech was precise  and quick in painting my nails........and They looked nice.....She asked me to wait in the waiting area for 30 minutes so my nails would dry...I waited 30 minutes but one of the attendants told me They were closing soon, so I waited 5 more minutes and put on my clothes...my nails got ruined again....I went to the front desk to check out and  although I was frustrated to walk out of nail Salon with destroyed nails. The manager came out did not apologize and tried to schedule me for a 8AM appointment instead of asking what time would work for me.....The young lady at the front desk (jade) went to the back and came out with finger nail Polish remover/ cotton balls and She removed the Polish off of my nails....She should be the manager. The Spa director Renee Canon  was also very un professional...I understand things happen but this spa is not worth it......not just because of a few bad apples but the entire set up of the spa.....brightly lit areas, loud talking, non relaxing waiting areas etc....Not a relaxing place at all...

05/05/14 | Link | Rating: 1.0
62. LISA M.
My favorite hotel in Houston!!!!!Hands down the spa and the gym make it!The little bar has live music .The grounds a lovely.It has a lodge feel in the entry ..great room service and a shuttle to drive you ! excellent service !stay on the concierge floor it's worth the perks ..great breakfast if your on the go ..and cocktails at night ..The only gripe is the small bathrooms ..oh well..just hit the spa

16/01/13 | Link | Rating: 5.0
63. Katie M.
I visited here courtesy of a full member. We live further out on the West side.  I won't likely join because of the distance to the club but was impressed with the level of service and the two experiences I had here.

16/11/13 | Link | Rating: 4.0
64. Amy W.
Stayed here for a conference.   The rooms were nice, and the staff was great!  It had the feel of a resort more than a hotel with a great outdoor pool with bar/restaurant as well as the traditional hotel and a spa (which I didn't check out).  I would recommend it to someone who wants to spend time at the hotel not just have a place to sleep.

12/04/14 | Link | Rating: 4.0
65. Jana P.
If you are looking for a wedding venue, you should have it at the Houstonian Hotel. The wedding coordinator (Jim Gray) is awesome! Always provided great customer service and attenative. He is a wonderful wedding coordinator to have when you are planning your wedding. This was the first place that I came to look at this venue. I love how they have a big oak tree where you can have an outside wedding ceremony, and have many different size of rooms for the reception. The reception food menu is extensive plus flexible on what you want. If you want to do a desert buffet- they have it here).  Plus, they are willing to work with you that is between your budget.

But as for me, the Houstonian was not in our budget (because my numbers went up) but if we had a chance to redo the wedding over again,  we would certainly have it at the Houstonian. "Hands down"

03/01/12 | Link | Rating: 4.0
66. A E.
This spa makes it their mission to provide you with the ultimate experience in relaxation. Everyone I interacted with was super accommodating and I was never once made to feel lost or uncomfortable, even though I had a rather strenuous day of pampering ahead. My boyfriend and I did a couples package, which included a Hot Stone Therapy Massage, Couples Hot Springs Shiatsu Tub, Couples Waterfall Swiss Shower, Trellis facials, and lunch; we added on the Tension Relief Cocoon with the active marine mud. I would highly recommend every single treatment I experienced at the hands of Marcia. She was an absolute dream and I've never been more relaxed. The Shiatsu Tub was a bit on the warm side for me personally, and erred on the side of intense rather than relaxing. But the fruits, cookies, and drinks served while in the Shiatsu Tub were really appreciated. And I actually fell asleep in the tranquility room; which is striking because sleeping in a room with strangers is still a weird concept to me. Charmaine in the facials department has healing hands, my skin was hydrated and glowing for days afterwards. Try the Moroccan spiced ahi tuna for lunch, your body will thank you.

29/07/14 | Link | Rating: 5.0
67. Natalie S.
I stayed here for three nights during my cousins wedding. The hotel is very nice and feels like a lodge. The service was also very good. Valet parking is a bit expensive, but worth it to no have to walk in the hot Houston heat.

Our room was on the rather small side. Maybe it was because I got a discounted rate? The bed was comfy and I liked how our room faced the trees.

The pools were really great. I wish I had time to check out the gym, but I did have a chance to visit Trellis Spa which was amazing! The facilities were great and my massage was better than what I usually get in San Francisco.

My only complaint is that if you are on the first floor, you have to go up one elevator and then down another elevator to get to your room. Weird!

16/09/12 | Link | Rating: 4.0
68. Jonathan I.
Very nice hotel. Staff is friendly and the rooms are spacious and clean.  The hotel is close to the Galleria and right off the 610 but feels more like a secluded hunting lodge. The hotel cannot be seen from the road and is not very tall so don't come here expecting city views. The concierge level has a suite that has continental breakfast in the morning, hors d'oeuvres in the evening, and after-dinner sweets at night. With a little upgrade in the service department and decor this could almost earn 5 stars. This is a very nice, 4 star hotel.

23/02/14 | Link | Rating: 4.0
69. John S.
Great little bar.  I highly suggest the ribeye steak sandwich!!

07/03/14 | Link | Rating: 4.0
70. Chris M.
We stayed here July 5th, 2013.  The main lobby smells of old leatherbound books and rich mahogany (lol).  Definately an Old World masculine outdoors feel to the place - loved that!  Room smelled and looked great.  Bed felt like sleeping on a cloud.  
The outside pools were great; Drinks were a little overpriced poolside for what they were - However that would be my only small negative thing to say in this review.  

Went to Olivette for lunch and had the Tempura Shrimp Sandwich - Great!  Also served  a basket of different bread and rolls paired with a small plate of delicious olives marinated in olive oil & herbs.  Bloody Mary was a peppered delight!

The Fitness Center is one of nicest I've seen - I noticed a separate room just for boxing bags (Outstanding!)  
Also ate at the Center Court Grill (Inside the Fitness Center) which was very healthy and fresh.

Tall Trees and lush landscape surround the hotel giving your senses an escape from the reality of the city that surrounds you.

07/07/13 | Link | Rating: 5.0
71. Brett M.
Beautiful grounds, luxurious lobby, comfortably large rooms, and a wide array of amenities.  I've stayed here a few times and it has not failed me yet.  The Olivette and Bar are very good with outstanding service.  The pool is nice, but please note that this is a spot where many children from the club surround you.  The fitness club is huge and has anything you want from free weights to fitness classes.  The location is perfect right near Memorial park and within a short driving distance to numerous shops and restaurants. Still have yet to experience the spa.

02/09/13 | Link | Rating: 5.0
72. Emily T.
No doubt that the hotel grounds and facilities are pretty nice, and the rooms are well kept and beds very comfortable. And if this were a standard Holiday Inn or other big chain I'd give it 5 stars. But this hotel is trying to present itself as the top quality luxury hotel in the area, and in that category it does fall short, primarily in the area of service.

I stayed for 2 nights which happened to overlap Valentine's Day. After checking in I went to grab lunch and decided to go to the pool area restaurant to enjoy the sunshine. The place had a few tables occupied but was far from full capacity. Nobody greeted me, the two staff behind the bar were preoccupied mixing drinks, so I took a seat at the bar. There was a dirty dish left over from a previous guest nearby, though not directly in front of me. After watching the waitress (Annie? Think it started with an A) prepare about 5 drinks without even acknowledging my presence, 2 girls in bathing suits walked up to the bar. After a moment she turned around and asked if she could help them. I said "excuse me, I've been waiting for quite a while" and she apologized and said she thought I had already eaten, pointing to the dirty plate near me which had never been cleared. Terrible service. I finally did get a drink and lunch but the service from her and Darren was uniformly unattentive and bordering on sullen.

Jump to next morning, when I came down for breakfast at the Olivetti around 9am and was told by Shannon that "we had a rush about two hours ago, which the kitchen is still catching up with, so we're not going to be able to seat you for another 15 minutes as we want you to have a dining experience that's up to standard instead of long delays." I got to listen to this repeated to at least a dozen customers while I sat there waiting for well over 15 minutes without any update on the time. Some customers started returning asking why they still weren't seated, and why if it was going to be longer they hadn't been told the correct waiting time. At least one demanded to speak to a manager. Another waiter took over briefly and started telling people it was up to a 40 minute wait. Shannon returned and explained that now they were getting a rush of room service orders and the kitchen was dealing with those in the order they came in. Meanwhile we could see the Olivetti was over half empty. Why the staff thought it would be more comfortable for us to wait in the hallways than sitting at tables, I don't know. Why it makes sense for the kitchen to constantly handle room service orders on a first-come, first-serve basis and not even allow restaurant patrons to get into that queue, I also don't know. Breakfast, when I finally did get it at least 45 minutes later, was mediocre and over-sweet (the blueberry lemon waffle).

Fast forward again to the next morning, I had to leave at 7am so woke up at 6am, ordered room service at 6:11am, and was told it would be there in 15-20 minutes. 45 minutes later I was still waiting and called up to find out where it was. "Any minute now" was the answer. The meal finally arrived at 3 minutes to 7, giving me barely enough time to gulp down some food and tea before I had to run off.

I have no complaints about the comfort of the rooms, and the facilities seem fine if a bit pretentiously decorated. But every experience with the wait staff was terrible, and if this is the kind of customer service training that the Houstonian considers a top class standard, then I'm glad I didn't have to deal with any other staff.  I mentioned the poor service on check out and the lady behind the desk offered to waive the parking fee, which was a nice gesture, but charging $15/night for guest parking when there are clearly dedicated parking facilities this hotel does not share with anyone else seemed like a pretty poor money-grabbing ploy to begin with.

In addition, while the hotel advertises that they have a free shuttle to and from the Galleria for guests' convenience, what they don't mention on their site is that it runs only about every hour and a half, which makes it pretty useless.  Half-hourly seems as if it would be ideal, hourly at a bare minimum. In the end I didn't bother and just drove myself, since it was so inconveniently timed.

Overall: nicer than a generic hotel chain, but definitely not a top luxury experience. I would not go back. Instead, I'd recommend finding a more modern place more convenient to the Galleria or downtown.

17/02/14 | Link | Rating: 3.0
73. Saadiya R.
This review is on the gym.

To become a member, you have to spend A LOT of money. First you have to pay the initial fee which is very hefty (in the thousands) and then you have to pay a membership fee each month in the hundreds. But if you want to be a member of the Houstonian, money probably is of no concern.

BIGGEST PRO: Individual TVs on all the cardio machines. They have headphones too if you forgot to bring your own/don't have any. The machines are a bit on the older side which is fine I guess. If you come during peak times, you may have to wait before getting the machine of your choice, but usually this is not an issue and even if it is, there are always some machines open (that may not be your first choice, but will work) so it's not too big an issue.

Gym has: indoor basketball court, indoor/outdoor tennis courts, indoor racquet ball/squash courts, pools (2 or 3), cafeteria, 4 locker rooms (2 associate 2 resident), babysitting room/area, kids play pen like thing, play area (slide) for kids, outdoor track, and I believe that's about it.

Another nice thing is the outdoor track which is actually more pleasant than one would expect, as it goes through the wooded areas and past the bayous where you may see rabbits (or snakes..) and flowers. It's a nice dose of nature.

I've had unpleasant experiences with the staff because to use the residential locker room you have to be 21+ or accompanied by someone of that age. If I was being rowdy or something it would have made sense for them to call me out, but I'm a quiet person who minds my own business.

But other than that this is a great gym, but very pricey. I wish I had a Lifetime membership instead, at least they're open 24/7 and have newer facilities.

17/01/13 | Link | Rating: 2.0
74. Darren T.
Please realize I was there as a guest, and didn't pay for anything. I was also there just for the pool and some food. Absolutely beautiful is the phrase. Sprawling grounds and perfect weather for a Tuesday afternoon. Steph and I headed for the family pool (there are 3), and it was pretty empty. I ordered a blackened chicken sandwich with sweet potato fries and a Dos Equis. The sandwich was delicious and the beer cold. Everything here is high end, but the food was priced just right!

30/04/14 | Link | Rating: 5.0
75. Ann Marie M.
My fiance' surprised me with a Valentines day package - 2 days 560.00 each day. Included was a 100.00 gift certificate for each day. 200.00 total.  The roses in both arrangements were brown. The gift baskets were BEAUTIFUL though.  PROBLEM was, there were NO available appointments for this lovely package. I do not travel to Houston often. Tried scheduling for a few months later, and could only get a late afternoon appointment. Kinda of a bait and switch program going on there. Was the room worth 560.00 - NO sirree! It was a basic room, with very small bathroom. The Concierge was not available to us on 3 different occasions that we tried speaking with him. The valet's were very nice and very attentive. The view from our room was horrible, over grown trees that needed to be trimmed. There were no dinner reservations available either. The food for breakfast was mediocre at best-thankfully THAT was included in our 560.00 per night. Will I return? NOPE.

16/02/15 | Link | Rating: 3.0
76. Tommie S.
I recently attended the Ronald McDonald Charity Houses Scholarship Luncheon here, and it was a gem that I knew nothing about.  Another Yelpers even suggested visiting during the Christmas Holidays.  The grounds and location seem like this might be a sort of wonderland during the holidays.

As within most luncheons, the rubber chicken is as a good as it gets.  This time there was some sort of sauce on it.  What I liked most was the service and attention to detail.  All too often, one usually has to hunt down condiments or other items of comfort.  This time, all that was needed was already on the table, readily available, or eventually served.

I don't know about reserving a room or recommending this hotel, but it seem to be interesting.

28/05/13 | Link | Rating: 3.0
77. Ue K.
the best wedding venue ever.

yes, it's not the cheapest place but i think it's almost-all-inclusive deal AND its quality is hard to beat. the price includes: food, service, cake, venue, complimentary suite on your wedding day, dressing rooms, and extra little helps (easel, pens, etc) during that day. everything else (speaker, ceremony, piano, etc) you can add on top of that.

the place is already gorgeous you don't need a lot of decoration. and people are SO professional. in running ceremonies and receptions, they are the pros. they had great suggestions in vendors and ideas. the service and food and dessert stand... our guests still talk about it.

and the complimentary suite??? probably the most expensive room i will stay at. too bad our honeymoon flight was too early to enjoy it thoroughly.

only complaint is that the entrance to the hotel is bit hard to explain to our out of town guests but they all made it to the ceremony. ;)

def would recommend them to people who are looking for wedding venue in this price range.

10/07/14 | Link | Rating: 5.0
78. Marina W.
Stayed here for anniversary celebration with the husband.  

The good:  Beautiful campus - great for a jog/walk around trails.  The customer service is good - almost everyone we encountered was pretty good (different levels of how great, but still there was no one subpar).  We had breakfast/brunch at Olivette and it was great food and very nice atmosphere.  

The bad:  Wi-fi doesn't work - at all in the hotel rooms.  It's free, but it would be nice to have functioning internet.  The rooms are overrated, not what you would expect for being a luxury hotel - the bathrooms are incredibly TINY.  The TV/cable also had some issues (as in it was flashing?).  The floor we stayed on was a bit loud.  The valet was slow due to a wedding, but the hotel should have been aware of the number of guests and staffed up.

Overall good stay.  We will try Zaza next time, but we still had a good visit.

10/03/14 | Link | Rating: 3.0
79. Stephanie H.
I am a member of the Houstonian so I am going to be biased! Ha! The Houstonian is a wonderful place... Hotel, gym, pools, spa... a gem hidden among the trees in the middle of the city. I grew up coming here as a kid since my family were members from the start. There was no doubt I would join as soon as I could afford to as an adult and here I am!

15/08/14 | Link | Rating: 5.0
80. Madelynn C.
I go here for my bikini waxes. The staff is very friendly and professional and its all over quickly! I like to get there an hour ahead of my appointment so that I can lounge and relax and use the facility (i.e. steam room, hot tub, tranquility room). If you're looking for a waiting area that is quiet and dimly lit, there is a tranquility room that doesn't allow for talking/phone usage. I love the fresh cantaloupe juice served downstairs by the pool area, and the fruits is so juicy! I look forward to eventually utilizing their other services, but for now, it's my go-to for waxing!

15/10/14 | Link | Rating: 5.0
81. Herschel R.
We've stayed at The Houstonian multiple times and once again it was fantastic. We stayed there the night we got married and quite a few times since. We just stayed there again for our 18th anniversary. The service is phenomenal, the rooms are wonderful and the facilities are just fantastic. I loved the club and the pools are climate controlled. The location is excellent and it was once again a wonderful place to stay!

01/03/15 | Link | Rating: 5.0
82. Bah-bee B.
I didn't stay at this hotel however I worked an event there for the company I work for.  I attended the Taste of Nations, which I enjoyed very much and met a lot of great people.

My issue with them is the staff, specifically the Director of Rooms.  I don't remember his name but his professionalism is a 0% and his choice of words to me when I requested something couldn't have been worse.  The ONLY reason I'm giving 2 stars is because I'm sure all there employees aren't dicks to everyone and the location was spectacular!

The Director of Rooms choice words when I asked to take a couple photos around the campus (which literally would have taken less than 1 minute) "You don't want to piss me off, I'm the director of rooms here so if you continue I'll make it so you'll never be allowed to photograph here"

So....  Was planning my anniversary there and after seeing the bed and breakfast option I WOULD have gone but now they will NOT be getting a penny of my money

08/07/14 | Link | Rating: 2.0
83. Melissa K.
I have now stayed at this hotel twice for two weddings.  They both have been lovely. These are all the things I enjoyed while I stayed here:
*The rooms make you feel like you're in a tree house.
*The staff members were all very polite and friendly.
*The food was delicious.
*Both weddings were beautiful.
*The mile trail around the property is a nice run.
*The gym has great equipment and is cleaner then most gyms.
A pricey place to stay,  but a great spot for a wedding.

28/07/14 | Link | Rating: 5.0
84. Ida L.
The best facial & Body treatments in Houston. They use top quality products. Satisfied with each, and every visit.
Pricey, but well with it.
Expect VIP treatment.
Can't wait for my next Spa Therapy!!

16/09/14 | Link | Rating: 5.0
85. Judy C.
The hotel is a bit overrated for the price. No doubt it is nice, but it is not the uber luxurious that they claim, or anywhere compared to the St. Regis down the street. What is awesome is their club aspect!
They have an awesome gym, I mean AWESOME! The only thing that I hate about it is that it's a meat market. Yup, ladies in TIGHT scantily clothes, and the boys aren't that different. Their pool is amazing if you can get over the DB checking you out, and I love their 4 indoor tennis courts.

I adore Trellis, it's a bit pricy but they do a decent job. Overall, I dig this place. Come and enjoy the pretty people, you'll thank me later.

01/03/14 | Link | Rating: 4.0
86. Alison L.
I spent the weekend here for a lovely wedding and thought it definitely lived up to the name.

The campus was lush with lots of greenery, trails, and it smelled of fresh flowers everywhere! They have 3 lovely pools including one with a (very slow) waterslide.
I had high ambitions to use the club facilities but ended up drinking the weekend away instead.  I did walk around though and was impressed with everything - there's a basketball court, racquetball courts, a rock wall for kids, a huge weight room, and even yoga classes.

As far as the rooms, the bed was super comfy, the showers had plenty of HOT water, and the rooms were cozy yet modern.  They offer valet or $15/night for self-parking.

21/04/14 | Link | Rating: 4.0
87. Chiquita G.
Just wished we could have stayed longer. The club room was spacious, well appointed and very reasonably priced.
Can well understand why it has such a high rating on Tripadvisor. The staff were very helpful in suggesting the best options to get to LAX. Would definitely recommend and hope we are back here in the not too distant future.

06/01/15 | Link | Rating: 4.0
88. Gary C.
Ah, the Houstonian. It's like the custom made cashmere sport coat you've had for twenty years that feels like a second skin each time you put it on.  It's like the made to order Jonathan Lobb shoes that make you feel like you're walking on air. There are never any surprises at the Houstonian because they always deliver understated elegance. From the moment you check in there are smiles and attentive service. Even the service personnel in the hallways greet you with warmth. The Houstonian is like your old childhood friend who you may not have seen in a while but when you do, the years melt away. You are at home and you know it. You can have the St. Regis or the Four Seasons or the W or the ZaZa. I will always chose the Houstonian.

23/03/15 | Link | Rating: 5.0
89. Monica F.
I've stayed at the Houstonian twice, once for the Houston Business Journal Top 25 Residential Real Estate Agents Awards ceremony in early 2013, and the other for their New Years Eve celebration 2012.  I have also eaten at the Christmas Day Brunch 2 years in a row.

The Houstonian is nestled amongst the trees.  The valet is courteous and generally quick, unless there is a major event going on like the HBJ Top 25 ceremony.  Then it becomes chaotic and frustrating.

The hotel itself has a rustic, lodge feel to it.  I love the big fireplace situated by check in!  The hallways and the rooms smell of roses (IMO), which at times can be a bit much.  Both times I have stayed, the rooms have been nice.  Since I used my business Amex for the evening I stayed prior to the HBJ awards, I had a free bottle of wine and lovely cheese plate waiting for me upon arrival.  

The rooms are clean and comfortable, so no complaints there.  As my stay was very limited, I have no opinion of the rest of the hotel.  I have not been to the spa, but I know it's highly rated, so perhaps I'll go some day.

As for Christmas Day Brunch, they have a lovely selection of food, bottomless mimosas, champagne, and even had hot cocoa this year (I didn't partake in the latter).  Be mindful of the 22% service charge that is added to your bill!  Not a biggie, but not expected either!

26/12/13 | Link | Rating: 4.0
90. Rachel C.
We spent the last two New Years Eve and New Years here.  Both visits were phenomenal from beginning to end.   The grounds are beautiful and serene, for being so close to town.   The lobby is very nicely decorated, especially their Christmas decorations.    Every member of staff that I have had any kind of contact with has always been extremely pleasant and accommodating.  The rooms are clean, well furnished, spacious, and the beds are comfortable.  Our experiences at Manor House and Olivette were both equally impressive.  We do the whole package- dinner, NYE party, room, and brunch the next day.  It is ALL wonderful.   I'm seriously sad when it's time to go.

22/01/15 | Link | Rating: 5.0
91. Will T.
Stayed here recently when in Houston for a mediation. Although a little dated, this is a relaxing hotel. My room looked onto a little forested area, which created the impression of being in somewhat of an oasis in this concrete-intensive city. Not sure if all the rooms have this view; I would suggest asking for it. Gym looked so great that I seriously considered working out, but the bar looked even better so I went there instead. The bar seems to attract a particular element of the Houston evening crowd, and offers quality people watching. I can't adequately characterize the bar's patrons, except to say that good deal of heavy jewelry and hair spray was worn by the ladies and that the men all wore a kind of tight pant that I haven't seen since Miami in the 80s. I suspect some of them fancy themselves movers and shakers. The chaotic bar scene and the quiet hotel make for an interesting contrast. Overall good hotel for business trips if you know you'll have some downtime and want to relax. Chief negatives: it seemed to take a long time to get there from downtown and the airport, although that could partly be a function of the traffic in this city, which is not quite in the same league as Atlanta's traffic but getting there.   Because of the distance from downtown, I would only stay there for work if my schedule wasn't that hectic or I was only there for a day or two. On the positive side, the hotel is so relaxing once you do get there at the end of your day that you feel like you're having a mini vacation.

18/04/15 | Link | Rating: 4.0
92. Robert A.
I did not stay at the hotel but helped someone set up for a conference there.  After seeing the ground and meeting some of the people I will have to put it on my list to do though.  

The room was spacious and very clean.  The bed was extra high and comfy. It's kind of crazy how the grounds are set up since it is so big.  You'll have to ask the front desk where everything is located to make sure you see it all and don't get lost.

The staff was very helpful and efficient unloading all of the equipment we had.  Two weddings were happing on the day we were there and still everything seemed to be running smoothly.  

If I have to stay in a hotel in Houston for whatever reason I will have to try this place out since it seems so cool.

23/01/14 | Link | Rating: 5.0
93. Sol H.
Something for every sports and fitness enthusiast. Moder, spacious, and almost a pleasure to work out. Every possible convenience and emenity with superb service. Basketball, racquetball,  ping pong,  tennis, rock climbing, spin, yoga, 3 pools, you name it. Absolutely awesome place to stay.

03/04/15 | Link | Rating: 5.0
94. Sara K.
Clean, superb service and fantastic quiet location.  We loved our visit to the Houstonian.  The facilities are top notch as well as the service.  From the moment we entered we were treated like royalty.  We enjoyed the pool and the club facilities.  The workout in the club facilities was amazing and the pool side food and drink service was great.  Though there is no swim up bar, there are two pools (one for laps and one for play).  It was fun getting to relax.  The Trellis spa is the best in Houston.  I highly recommend staying at the Houstonian for a stay-cataion or any vacation!

15/05/15 | Link | Rating: 4.0
95. Nicole J.
Enjoying a mini spa day thanks to my love. Started with a facial with Ms. Cristina followed by a citrus pedicure with Ms. Chakeitha both ladies were awesome and attentive without being over bearing. The spa was surprisingly busy for a Wednesday morning so if you want to avoid the crowd come early. I will definitely return with my mom and boyfriend.

I didn't give 5 stars because there is not an outdoor pool or lounging space where I could tan and relax.

20/05/15 | Link | Rating: 4.0
96. Paras S.
whoa. What a time to be alive. Easily the best hotel in Houston - not even close. The service was impeccable and the social media team has really upped its game.

Food? 6 stars. On a 5 star scale!
Room? 7 stars. One a 5 star scale!

But, let's get down to the point that really matters. The robes. The moment we checked in we put them on. The first time we took them off was when we left. It did not disappoint. I absolutely love the robes. They are more than worth it.

The gym is nice too.

25/12/14 | Link | Rating: 5.0