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The St. Regis Houston in Houston, TX

The St. Regis Houston in Houston, TX

Specialties

The St. Regis Houston is between River Oaks and the Galleria. Known for its lavish style, our hotel has luxurious guest rooms, 10,000 sq ft of event space, a spa, fine dining, and butler service.

 

Company Info:

Rating: 4.27

Address: 1919 Briar Oaks Lane, Houston, TX, 77027

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    Comments (75):

    1. becky f.
    afternoon tea?  for me?  hell yeah!  
    didn't stay at the hotel but visited for a bit of serious lady-like, dainty, full fledged grown-up tea...mmmmmm.  
    this is probably the most $krill i'd ever spend on tea, sandwiches, scones and teenie desserts, but it was well worth it!

    the service was incredible... impeccable and sooo genuinely friendly.
    atmosphere was sweetly formal... smaller tea room than i'd expect and not totally private due to being right near the elevators, but still relaxing.

    i think that you pay more for the service and the quality... not the limited variety or location.  i've probably been to better, but it was def. a fun experence... would i go back?  maybe if someone else paid!

    13/06/06 | Link | Rating: 4.0
    2. Edwyn A.
    we got a great second floor room - with a private balcony/patio area - so you could soak in the uptown/galleria views -... the room is very classy... a nice chaise lounge, a bed with a leather head board, granite and marble counters/bathroom ... turndown service - and remede bath products - just coolness ... and the front desk and valet service is just great. the only thing that they would need to improve is the mattress... its is okay - maybe a bit too stiff for my tastes and maybe more television stations on the LCD - i couldn't get bbc, al jazerra and korean television - the satellite didn't seem to be positioned correctly. oh yeah -  i love the real orchids plant i the room - why can't my orchids look that pretty :-)

    02/05/09 | Link | Rating: 4.0
    3. Jolyn B.
    Very nice, classy hotel. I have been here several times for weddings/ parties and such. So yes it can be a little loud into the evening, if you think that would bother you, just request a room on the top floors. The pool was spectacular and I've recommended this place to several out of town guests. The Galleria hotels are surrounded by horrible traffic, messy construction!

    13/08/07 | Link | Rating: 5.0
    4. Nadia D.
    My wedding was just around the corner from the St. Regis so our entire wedding party and guest list stayed here in May of 2008.  It was such a hit that it was an attraction all in itself for my out-of-towners.  Many of them flew in from the north and took complete advantage of the rare opportunity to sun bathe in the middle of spring on the semi-rooftopesque pool.  The rooms were beautiful and impeccable with a living orchid in each one!  Although I could tell that the building was older, it never felt dingy, or like it was crumbling beneath a gilded facade.  The bathrooms were very clean, comfortable, and well equipped with generously sized quality products, fluffy towels, robes, etc.  I especially liked that my bedding consisted of a down comforter in a crisp white sleeve to maintain a state of hygiene while being luxurious all at the same time.  I should probably mention that I did have a suite with a living room and multiple bathrooms so perhaps there were some added upgrades built in to that package that were not standard (no, not because I only stay in the lap of luxury but because it was my wedding night and my suite was where all 8 bridesmaids and I got dressed beforehand).  It was such a treat to return to the St. Regis after a long night and get one of the best nights of sleep I had gotten in a very long time.   The following morning, I treated my bridesmaids to a farewell brunch at a restaurant in the hotel and it was just the perfect ending to our wedding weekend.  When I think back to my wedding, I'll always remember our perfect stay at the St. Regis!

    30/09/09 | Link | Rating: 5.0
    5. Tiffany C.
    awesome service, very nice rooms.   It seems like they have lots of wedding parties on the weekends though, so there was a fair bit of noise in the hall at 1:30 am.   The pool is nice - the gym is very basic.  Stayed there on business and it's very convenient to get to Hobby airport and downtown.   I've also stayed near the Galleria before and this is a better location in terms of not dealing with crazy mall traffic.   Very luxurious hotel!

    12/08/07 | Link | Rating: 5.0
    6. Nicole D.
    Such a classy, fabulous hotel. Stayed here and had exceptional service-from the door man, to the check in, to the spa, to my room. Fresh flowers everywhere, lit candles during the massage, bottles of water free of charge, great room service (they even brought in a toaster to toast my morning toast for me on the spot!). Very quiet and elegant. A great experience and I look forward to returning!

    06/02/11 | Link | Rating: 5.0
    7. Lana H.
    One of the best hotels in Houston.  The Remington is the bar to the left of the lobby and they have good bands on the weekends.  Just be prepared to get hit on by men in their 60s and 70s.

    05/12/09 | Link | Rating: 5.0
    8. Sonya W.
    Great customer service and wonderful rooms.  The staff was attentive without being cloying and the location was peaceful from the bustling downtown.

    10/10/10 | Link | Rating: 5.0
    9. Victoria M.
    This review is for St. Regis' afternoon tea service...

    This is a cute idea for a special occasion. I came here for a girlfriend's birthday; we had 9 in our group (12 is the max for a reservation). Definitely got the prim and proper atmosphere - complete with a harpist. But minus the snobbery. Maybe it was the company I was in. Our server, a gentleman in his 50s, was very professional and thorough in explaining the tea service to us. He made his recommendations and offered to box up any goodies we could not finish. These goodies included five finger sandwiches (unique flavors), a raisin scone with whipped butter (tasty), and three petite tarts (took these home for the husband). The highlight though is their house blend tea. I'm usually not one to be picky with my teas, much less be able to discern what's good in quality. But - this was delicious. I would buy a bag of the tea leaves if I could bring myself to pay that much for tea. Overall, it was such a pleasant and unique experience for all of us, especially the birthday girl!

    18/08/09 | Link | Rating: 4.0
    10. Elizabeth S.
    Stayed here recently for an anniversary night downtown.  Thought everything from the reservation process, rooms, service, pool, food, bar was impeccable.  Not sure how you could say the St. Regis would be a good alternative to Hotel Magnolia, Zaza, Houstonian, etc.  In my opinion, the St. Regis blows them away.  Yes, it's pricey but the experience is lovely.  And, when you drive up and give the valet your keys and name and he responds with "Happy Anniversary Mrs. X, I hope you enjoy your stay", it can't help but put a smile on your face.

    08/04/12 | Link | Rating: 5.0
    11. C J.
    I wasn't as wowed as I expected by this place. Of course, the service was wonderful, but I expected a more grandiose building and rooms I guess. Maybe it's the city that it's in.

    29/08/10 | Link | Rating: 3.0
    12. Christine H.
    This is a 5-star hotel, and while I have yet to stay here as a hotel guest, I have been here for a wedding and for their tea (more on this in a bit) to realize that this place is swanky.  I cannot give it 5 stars because everything is hella expensive, and I did not think the wedding food was all that mind-blowing (though I never expect hotel wedding food to be).  What St. Regis does excel with is ambience and service.  From the moment you roll up to the valet, both driver's side and passenger's side doors are open simultaneously, the hotel door is held open for you, wait staff is attentive and courteous yet not always in your face.  (Valet is complimentary and gratuity based, by the way, which is much better than, say, Hotel Zaza where the valet is a freaking $12!)  The hotel is beautiful in a traditional sense, and all that's great, but let's talk food.  For the wedding we'd just attended, the first course was a seafood chowder which came with a puff pastry baked on top.  The chowder was excellent--tasty and rich but not too salted--a great way to start off a winter wedding.  The second course was our entree: beef and fish and veggies.  The beef was not a steak--was it some kind of tenderloin?--and while it was tender, it was still either overcooked or not a quality cut of meat because the tenderness was not the good kind of tenderness, i.e. it tasted more mushy than what you would call tender.  The fish was lightly cooked and while it was a good texture, it was a bit bland.  Veggies seemed to be roasted in some wine and butter.  All in all, this second course was just okay.  I have also been to the St. Regis for their afternoon tea which, although expensive, offers a unique experience.  Think of the British tea time or ladies' tea outing where a bunch of women sit around various couches and tables and enjoy different teas and little cucumber sandwiches and scones.  St. Regis is the only place I know of in Houston that does afternoon tea.  Yes, it's expensive, but it's a nice and unique experience to take your mom, aunt, grandma, girlfriends for a special occasion.  (Just don't take your man unless they're into that sort of thing or they'll be pissed you just spent $$$ on snacks and tea.)  Tea time requires reservations so call ahead.  (Let the boys go do their other tee time.)

    26/01/12 | Link | Rating: 4.0
    13. Nina F.
    Hotels don't get much better than the St. Regis.  Each St. Regis has a different subtle "theme" to it, and Houston's is southern plantation meets Texas hospitality.  Glistening marble everywhere, rooms that ooze comfort from every square inch.  

    The best part about nicer hotels is that they fully devote themselves to service standards.  I ordered a bowl of tortilla soup at the restaurant downstairs, and was first served a dry bowl with chunks of chicken and vegetables piled at the bottom.  Then a different server comes by with a kettle of hot delicious broth which he poured over the bowl's ingredients, essentially creating the soup before my eyes.  

    I am fortunate enough to have been here for work, as I could never have afforded to come here on my own, but if you wanted to stay at any St. Regis (or any Starwood hotel for that matter), you can get a great rate by joining the Starwood Preferred Guest program and using a combination of points and cash to reserve a room.  It's a called a 50/50 deal, and basically you cough up 1,000 points plus 50% of the room rate for the night.  Not a bad deal.  

    I can only think of one downside of flying to these hotels:  the St. Regis offers bath products that are almost full size and in brands that are out of the Target purchase zone so I likely won't buy them.  This of course means that I want to take them (and perhaps a few extra from the housekeeping carts) home with me to use whenever i get to stay here.  Unfortunately, this means having to check luggage at the airport and I'm such a carry-on kind of girl that I cry a little inside each time.

    06/07/07 | Link | Rating: 5.0
    14. Jill L.
    Stayed here recently and it is lovely as always. Outstanding service, dream-inducing bed, spacious and meticulously clean room with all the amenities, prompt and delicious room service, and the bountiful floral arrangements flood the beautifully adorned spaces with a marvelous perfume.

    04/07/11 | Link | Rating: 5.0
    15. Michael S.
    This is a nice cozy hotel that is notches above the Westin Galleria that we left because it was so worn out. I remember this hotel as the Remington from my student days in the 80's. The interiors are very nice and the corridors at the room levels have a carpet with a great pattern, loads of fun. Everything is kept in top shape. The room, furnishings and bed are fabulous. The service is over the top.

    Now the nitpicking issues. There is no separate shower. The closet was almost nonexistent. My view was high tension power lines, a power substation and railroad tracks (with trains, luckily the windows are thick so the train noise wasn't bad). And to top it all off, I was in an upgraded room.

    Overall pretty good but it could have been great.

    13/04/09 | Link | Rating: 4.0
    16. Adam and Susan P.
    Great hotel. The only bad thing is the $30 parking.  The gym and the pool are awesome!  St. Regis rocks!

    25/05/11 | Link | Rating: 5.0
    17. Angela T.
    The St. Regis in houston was amazing. It's a little on the old school side not your modern hotel, but that's what makes them that much more special. The employee's are super friendly and the people that work the valet are very nice. I took out a star because of the spa. my massage therapy was amazing, but i guess I was looking for more of a day spa and they didn't have the amenities I was looking for.

    03/01/11 | Link | Rating: 4.0
    18. Paul s.
    Near Perfection to the last detail!
    I stay at many of the new trendy spots all over, but once again I am reminded of want true luxury can do for the spirit!  The staff is refined and perfectly polite!
    INVEST in your stay here, pass on the Westin or the Hotel Derek and I assure you it will pay off!

    P..S. During the weekdays, the pool is your own private oasis!

    26/08/09 | Link | Rating: 5.0
    19. craig k.
    Superb service. But the location is not quite superb. Yes it's close to the lofty River Oaks nabe, but it's on the other side of the tracks. In fact, last night on the way to dinner our cab was stuck behind a 75-car freighter due south to Galveston Ratbags leisurely 10mph. Charming once, annoying if you're on a schedule. Inside, however, rooms views and comfort lives up to the SR name. It's all in the detail and finish, which is fit, firm and trim. Lots of intimate nooks and crannies to explore, hide out in and enjoy.

    20/06/11 | Link | Rating: 4.0
    20. Bryan J.
    One of the best @starwoodbuzz hotels, I have stayed in.  A great Oasis from the traffic and humidity called Houston.

    Perfect Service, nice rooms, awesome service. The Astor Floor service was ideal. The hotel is in great shape. This place is worth money.

    22/04/10 | Link | Rating: 5.0
    21. Shana W.
    Nestled between River Oaks and the Galleria, you'll find one of the most exceptional hotels in Houston - The St. Regis.

    This gorgeous hotel was the site for a family wedding reception and everything was absolutely gorgeous.  The decor in the rooms was absolutely luxurious.  The hotel staff could not be beat.

    During the reception, everything was top notch and couldn't have been handled better.  It was truly a beautiful place to enjoy the celebration then stay on afterward.

    I would suggest the St. Regis for any lavish parties you have in your future or just for a romantic evening away from home.

    03/09/07 | Link | Rating: 5.0
    22. A L.
    High quality details---lots of them.  That is what impressed me about this beautiful hotel.  When I arrived, I smelled fresh flowers---yes, the aroma from the huge flower arrangements permeated the air.  The lilies were fragrant and beautiful.  The art in this hotel is also a cut above the usual hotel type art.  The reading room where you can have morning coffee and a variety of newspapers was also extremely comfortable.  Add in a very friendly staff and you have something special.  Our room was also spacious, well equipped and comfortable.  We ate lunch on the premises and it was well presented and tasty.  Over all, I would recommend this place if you have reason to be in the Galleria area.  If you want to be near the museums, theaters, or downtown, this is not a conveniently located hotel.  Our experience here was exceptional and I would return to this place in a heartbeat.

    29/04/13 | Link | Rating: 4.0
    23. Mary C.
    Beautiful hotel and amazing helpful staff and actually not quite as expensive as you would think for as nice as it is.

    The service really makes this hotel.  I don't have any particularly good anecdotes but they were all just very friendly, helpful and made you feel warm and welcome.

    17/02/11 | Link | Rating: 5.0
    24. Patty G.
    My husband book a 2-room suite for or 45th anniversary.   I was disappointed.  We arrived and had 4 chocolate strawberries and a bottle of water left to greet us with happy 45 th anniversary.  At $400 a night I thought that was almost insulting.  They have very limited TV stations and only HBO.  Nothing else.  They also charge $11.99 per night for Internet access and $30 per night to park.  I have stayed at The Palace, Four Seasons and The Ritz. They are all better than the St. Regis.  They did nothing to make the weekend or experience special.  They also allow dogs.  And the bedding and accommodations are very average too.

    17/06/13 | Link | Rating: 2.0
    25. Jeff L.
    It's a great place with a different feel to it. Much more cozy than some of the mega hotels in the area. The service was very good and attentive. We did have a couple of light bulbs out in our bathroom, which they did change pretty quickly. They have tons a electronics in the room for entertainment purposes. Beds were comfy and the rooms were very esthetically pleasing.
    The gym was decent. Breakfast was good and quick. Valet service, Bell hop and front desk staff were on the ball.

    24/01/09 | Link | Rating: 4.0
    26. Jeff B.
    The service is impeccable, rooms are comfortable, pool and gym are both on the small side.

    30/08/12 | Link | Rating: 4.0
    27. Jane D.
    The old school luxury! Great service, very courteous staffs, and clean rooms. No in-room coffee, instead they have a complimentary coffee bar near the elevator in the lobby. Rose petals and candles everywhere in the lobby at night. A truly pleasant stay.

    25/06/11 | Link | Rating: 4.0
    28. Shane D.
    The St Regis is by far the nicest, most elegant and comfortable Hotel in Houston to stay in. Just put it this way, after two nights of sleeping on their beds, we left and went immediately to a high end furniture dealer, and bought the closest mattress to the ones at the St Regis we could find! Spent 5K on it! :)

    Excellent choice of Hotel for a business meeting, romantic getaway, wedding, honeymoon, etc.

    04/02/11 | Link | Rating: 5.0
    29. James P.
    For the price it's just ok.

    05/10/12 | Link | Rating: 3.0
    30. Jenn B.
    Me and the St Regis are now BFF's. Pricey? Yup. Worth it? Uh, YUP!!! I stayed in the basic room category-rooms are pretty, bathrooms are big, and I know it's summer but I did enjoy lolling around the comfy bed with the giant down comforter. Turn down service is a nice touch-I did enjoy walking into my room at night with soft music on, and dim lighting.  Don't forget the free coffee downstairs each morning, which was really nice.

    The pool is pretty but gets shade fairly early-like by 4 pm. You can get drink service out there too if you want. Which leads me to one of the best things about it...

    The service! Everyone greets you by name-everyone is polite-not fake overly polite-but genuine. The bartender in the Remington is awesome! He makes a great dirty martini.

    I was there over 4th of July weekend and was worried it would be crowded-but no, and that's what I loved about it!

    14/07/11 | Link | Rating: 4.0
    31. Saquib P.
    Very nice hotel. Good service, large rooms, and very reasonably priced given that it's a Saint Regis. Room service is great too.

    23/01/13 | Link | Rating: 4.0
    32. Casie C.
    Wohoo! they finally got it right. I came back to give this place another shot because I know it has wonderful potential. When we arrived, we were seated at the newly rennovated place that felt more comfortable, cozy and great to make conversation with friends. It felt more like an at home feeling which I really enjoyed. I took my friend from NY here and she enjoyed it very much. The service was spectacular, the teas were delicious and their pastries was good! Complimentary valet if you signed up for high tea fun. I will definitely come back again and will be looking forward for the same service!

    28/12/12 | Link | Rating: 5.0
    33. Marc M.
    It is hard for me to imagine a nicer getaway weekend hotel than this place.  This is the pinnacle of the Starwood hotel brands and they make all of the nights I spend at crappy Four Points by Sheraton hotels worth it.

    The rooms are uniquely decorated, compared to other chains that make every location seem the same as the next.  This hotel has a very Texas theme mixed with fine elegance.  Everything from the Remington designed chandeliers to the leather clad walls suggests old money.  

    The hotel is nicely nestled away from the busy hub-bub of the galleria area, but offers quick access.

    Service is superb.

    See my other review of the bar.

    06/09/10 | Link | Rating: 5.0
    34. Paige S.
    I came here for a networking event. I would think if we are buying the bar out, there would be complimentary valet or even a stamp for the people that actually spent money there. Not at all.

    26/02/13 | Link | Rating: 2.0
    35. June M.
    C'mon. It's the St. Regis. Quality is definitely expected and guess what...they deliver! I'm only here for a quick meeting but I'm impressed.

    17/06/13 | Link | Rating: 5.0
    36. Kira B.
    Very friendly and accommodating staff.
    The restaurant is very good.
    The room was really elegant yet cozy. Comfy bed! We had a really amazing time.

    18/05/12 | Link | Rating: 5.0
    37. Katie H.
    I have stayed at several St. Regis's, and had a quite miserable experience at this one. However, upon receiving a survey and then being contacted by the local staff, I was incredibly impressed with their dedication to customer service and the level of attentiveness.

    Overall my experience was positive despite a minor setback and I will absolutely stay again upon my next visit to Houston.

    28/08/12 | Link | Rating: 4.0
    38. Cay T.
    My husband and I ventured here on a staycation in January. Overall it was a wonderful experience. I'm comparing it to other luxury hotels at this price point, so take that into account when you see my 3-star rating.

    The valet service ($30/night) was excellent. They were prompt and courteous even when there was a rush of guests checking out Sunday. Yes, it's pricey, but I expect that for a hotel of this caliber.

    I immediately noticed the wilted flowers EVERYWHERE upon entering. When we checked out Sunday they had been replaced with beautiful fresh bouquets. However, it was a surprise that they let the blooms go to that level of blah, especially on a Saturday night when the place was hoppin'. No biggie, but it did affect the overall ambiance.

    The room was clean and spacious.  The bathroom could use updating.  The view was of the parking garage across the street.  No in-room coffee unless you want to pay the astronomical prices for room service.  Instead, make sure you bring cute PJs and head down to the lobby area to pour a cup.  You'll find it next to a giant (wilted?) floral display.

    If it had been warm enough to use the pool, I would probably add a star.  It looked beautiful and as I hummed along on the elliptical machine I enjoyed watching another guest meditate poolside.  There are not a lot of machines in the fitness facility, but definitely more than your average hotel and set up very nicely with a view outdoors and the option to watch individual TVs.  I also liked that they had apples and water bottles available.

    The hotel is set off quite a bit from the hustle and bustle of the Galleria and Highland Village, so it should be a quiet stay.  It also will require you to drive just about anywhere you want to go, but that shouldn't be a surprise b/c this is Houston, after all.  I'm so glad we stayed on a Saturday night, because the St. Regis throws one heckuva party in their bar.  It was like being on the set of Caddyshack if Spalding had hosted a birthday party for 150 of his closest family and friends, complete with the wealthy uncles who give the boys a run for their money whenever a new girl walks into the room.  The music was fun (live musicians jamming with synthesizers) and the people-watching was even better.

    I like staying at the swanky hotels around town so I have an idea of what to recommend to family/friends who seek the finer stays in life.  If my top picks (Lancaster, Magnolia, Zaza suite) and second-tier picks (Houstonian, Hotel Derek) were already booked, I would feel fine sending them to the St. Regis.

    14/03/12 | Link | Rating: 3.0
    39. Nurse T.
    Whenever I'm in Houston, I usually stay at the Four Seasons downtown. This time I wanted to stay in the Houston Galleria area so I settled on the St Regis Hotel. I heard St Regis standards and service were equal to the Four Seasons Hotel. Unfortunately the Houston St Regis didn't come close.

    First of all the staff was not friendly upon arrival. Even though my stay included Christmas Day, I  was not informed of the yearly Christmas brunch.  I was told "W'ell see if we are able to accommodate you". 30 minutes later, I was given a horrible table next to the entrance, with the air conditioner vent directly over my head, blowing cold air.  When I asked for another table, I was told by the hostess "this is all we have for you."  Secondly and most importantly, the carpet in the room was dirty and the bathroom was disgusting!! There was urine on the back of the toilet where the toilet seat attaches, a pubic hair on the toilet seat, and a long brunette hair hanging on the toilet bowl. I travel with Lysol so I disinfected EVERYTHING myself.  I was there to work so my priority was getting connected to the internet via ethernet connection. Technical support needed to be called in order to get it working.  Once I was up & running I just decided to stay. The standard is very low and a quite cheesy. I ordered turkey bacon with my breakfast. It was under cooked and cold. I notified my waiter. He informed me that people usually order turkey bacon crisp if they would like it crunchy. He offered to replace the turkey bacon. What I did not expect, was that he meant they would continue cooking the same turkey bacon he initially served me. When he brought it back to my table, I took one bite and realized it was dry and inedible. House keeping steps on the linen as they change the bed linens. The service staff seem inadequately trained.
    I would not recommend this hotel or ever stay here again.

    09/01/13 | Link | Rating: 1.0
    40. Monica M.
    Stayed here for one night because we wanted to hang out at the bar for my husband's birthday and didn't want to worry about driving home.  What a treat!  So we got checked in around 4pm and just hung out in the room until time to get ready for dinner.  And let me tell you, that was a very relaxing 2 hours.  We sat on two very comfy leather chairs with our feet propped up on a big ottoman watching the Olympics.  This may not seem like a big deal to you, but my husband is the type that can't relax at home, because something always needs to be done, so to have him sit still in the middle of the day was a treat for both of us!  

    As I was sitting there, I just looked around and noticed how beautifully the room was decorated, and with high quality stuff.  And we were just staying in one of the smaller rooms, but it was still plenty big enough for two large club chairs, occasional table, a desk, ottoman, chaise lounge, king sized bed and a dresser.  In the entry there was the honor bar, restroom and closet.  I think we could have entertained 8-10 people in there comfortably.

    The bed was one of the most comfortable I've ever slept on, and this may be because the pillows were like fluffy clouds of heaven.  

    We'll definitely be back, next time I wanna do 2 nights!

    30/08/12 | Link | Rating: 4.0
    41. Jenzy Y.
    Afternoon Tea here was awesome. The staff is very professional and courteous. We were a party of 8 for a bridal shower and had a great time with tasty snacks and laughs. We sat on one end of the room - a combination of the sofa and end chairs.

    All the sandwiches were prepared with precision. I didn't realize how 5 small sandwiches could fill you up! Maybe it was the combination of the sandwiches and the tea. We couldn't eat or drink anymore after the scones; too full! The Devonshire Cream was very smooth and nothing I've ever tasted. It was light and fluffy and complimented the scone very well.

    We had the St. Regis Blend and the Flowery Earl Grey; both were very good teas. I'll definitely come back again - looking for the next occasion!

    02/06/12 | Link | Rating: 5.0
    42. Jessica A.
    We do our annual afternoon tea at the St. Regis and have always loved it! It's intimate and beautiful, and the harp music adds to the ambiance.

    Our scones were fluffy and not too sweet and the choices of tea were good. (I loved a white tea they had.) we made reservations in advance and that helped. Service was so good and the server was helpful and friendly.

    We also do our annual Christmas dinner at this restaurant and have never been disappointed in the quality of our food. Duck is our favorite!

    19/10/13 | Link | Rating: 5.0
    43. Knuck K.
    I took my mother to the St Regis for an afternoon tea and we had a fabulous time!
    The setting was beautiful, the staff was so helpful, the tea was wonderful and so was the food.  This is the perfect place for a special occasion.It was just fantabulous!!

    25/06/12 | Link | Rating: 5.0
    44. Stephanie T.
    My friend and I stayed here during our girl's weekend in Houston and we were VERY disappointed with the service provide by this hotel. The St. Regis is supposed to be a high end hotel providing spectacular service...well not the weekend we were there. The service was horrible - definitely sub par. My gf friend's husband had booked us 3  nights at this hotel.

    The first night we were tired from our drive so we opened a bottle of wine and then passed out. We went out and about in Houston the next day and did not return until mid afternoon. We walked into our room and it appeared as though housekeeping had not visited us...then I saw the bed was poorly made and that was when we both realized that they had actually come. Not only was the bed was poorly made, they left our old wine glasses on the dresser, did not provide us with new glasses and they did not replenish our toiletries....TERRIBLE. We called down to reception to complain and requested new wine glasses and toiletries. They brought up CHAMPAGNE glasses...At that point I just took the glasses because I didn't want to deal with having to wait for them yet again,

    The second morning we decided to lay out by the pool since the weather was beautiful. We were the only ones at the pool for about the first 2 hours. Not ONE hotel personnel offered services to us. There was no drinking water for pool guests. My friend had to go into the gym to call the hotel to ask for some water and snacks. A few hours later, when more people arrived we saw one employee come out to the pool area to take drink/snack orders but they completely IGNORED us and did not even come to ask if we needed anything. Since we had a late start this morning we left the Do Not Disturb tag on our door. Well when we got back to our room housekeeping had paid us a visit even though that tag was on our door. Not a big deal except that they did the EXACT same thing again. Dirty glasses left behind and no replenishing of the toiletries.

    When you're paying a premium to stay at a place like this you expect better quality of service. My pet peeve is BAD SERVICE...so naturally upon checkout I logged my complaint with the front desk. He kindly apologized and asked us what he could do to make it better. He did end up removing the 2 room service charges we had which totaled to about $95. We probably should have asked for more but we both didn't want to push the subject any further.

    I've had better service at less expensive SPG hotels. I will say that I'll never stay here again. Plus my gf and i were the youngest guests at this hotel. Everyone else was in their 60s....they probably thought she and I were working girls!

    Don't stay here...unless of course you have tons of $ to spare to waste on horrible hotel services. Too bad Houston doesn't have a W Hotel or else we would have stayed there instead. Next time...maybe Hotel Derek....boutique hotel with a younger crowd.

    04/03/13 | Link | Rating: 2.0
    45. Jenny L.
    I had afternoon tea today with my mom in celebration of my birthday. We started off with a variety of bite size sandwiches which were so cute and the St. Regis blend tea which tasted exactly how tea should taste. It didn't have that paper taste or a bitter taste, it was perfection.

    Next was a scone with a variety of jams and cream along with a raspberry tea. You split the scone in half, spread the jam, and place the cream on top to enjoy a completely divine experience. The raspberry tea had a very unique and tart taste. It was my favorite out of the three teas I had.

    The scone came along with 3 types of mini desserts that looked amazing. They also brought me a cheesecake specially for my birthday along with a third type of tea. I forgot the name but it had chocolate hints and was the perfect dessert tea. We were stuffed from the scone but were able to eat about half of the cheesecake but not able to eat the dessert. Don't worry though, they expect this and will be happy to wrap up your desserts for you to enjoy later. =)

    The experience was complete bliss and met all my expectations of what afternoon tea should be. The service was truly genuine and friendly. The ambiance was amazing and complete with a harp player. It is a little pricey but it is worth every penny. Use a special occasion as an excuse and you will have a great time. I promise you won't be disappointed.

    01/04/12 | Link | Rating: 5.0
    46. Michele M.
    St Regis never disappoints!  The restaurant at the St Regis could use some better service, but thats life I guess.

    10/03/14 | Link | Rating: 5.0
    47. Adrienne L.
    4.5 stars

    Incredible tea service. They were kind enough to switch out my pregnant girlfriend's salmon sandwich for another chicken salad one, since she can't eat the fish. The St. Regis blend is great, and I definitely preferred it to the cherry blossom tea. All of the sandwiches were delicious, but the scones were the best part. I asked for a second one, knowing I wouldn't want the lemon or chocolate desserts, and our waiter was unsure they'd have enough for everyone. Huh? Who makes just enough? I did get one at the end, but I thought that was weird. The only other high tea I've done was at the Brown Palace in Denver, and for less you got endless whatever you wanted.

    But this is one of few high tea services in Houston, so I have to give it credit. I will be back.

    03/11/12 | Link | Rating: 5.0
    48. Susan S.
    Most amazing hotel-
    Best staff, attention to detail, never stay anywhere else!!

    03/06/14 | Link | Rating: 5.0
    49. Tony B.
    TEA SERVICE - NOT RECOMMENDED!

    If you've never been to a tea service, you might be pleased with the St. Regis version, but if you've experienced a real tea service in great cities like New York or London, you'll be very disappointed.  Even without this frame of reference, I think most people who know really good food would not be pleased - especially at this price point.  The bottom line is that the quality of this presentation was mediocre at best; lack of artistry, unremarkable ingredients, recipes, and execution doomed this attempted tea from the start.

    Price: $45 for adults and $27 for children

    We paid: $224 for 4 adults and 1 child + 20% tip and tax $274.00 total.

    Ambience: Nice.  No real complaints here.  Harpist was nice touch.

    Service:  Two women dressed in morning coats (our reservations were at 11:00am) did they best they could, but at least four servers were needed to handle a full complement of tables.  Service was too slow and lacked grace.  Again, not the fault of the women, but due to understaffing.  

    Food: Very disappointing.  Previous reviewers have outlined the menu and ours was virtually identical.  The amuse bouche, a cucumber concoction, did not seem fresh and was virtually tasteless.  Sandwiches: grocery store bread smeared with tasteless ingredients were nothing like the amazing, and beautiful, examples from previous experiences.  Scones: dry and accompanied by whipped cream and not clotted cream.  Clotted cream is very difficult to obtain and to make, so OK to use whipped cream but it should be beaten until thicker and not so much sugar.   The jams on offer were commercial and not very interesting or tasty.  Dessert:  Don't bother.  They used mass produced tart cups like the ones you can buy in upscale grocery stores.  I could have purchased these at the bakery counter at a local grocery store.  Also, they did not taste freshly made - like they had been refrigerated.

    As I said above, if you never experienced a proper English tea, you might find the St. Regis service acceptable.  I can't imagine anyone who knows anything about good food would be pleased.  My advice, don't waste your time or money.  Go online and get recipes and make your own tea service.

    30/12/13 | Link | Rating: 1.0
    50. Laura H.
    We stayed here for a long weekend while in town for a wedding and the hotel exceeded my expectations and contributed to a wonderful trip.

    We got upgraded to Junior Suite's, which were great rooms. You have a sitting area which is great for entertaining and all of the amenities are top notch.

    The night we arrived, we had a late dinner at the hotel restaurant, which was excellent and we had the whole place to ourselves. The food continued to impress for all of our other meals. We also had a late night room service order, which was delicious and prompt.

    The gym is on the smaller side (3 treadmills, 4 ellipticals, 2 bikes, 1 weight rack), but it overlooks the pool which is a perk and definitely suffices for basic workout needs.

    There is complimentary coffee & tea service in the mornings, which is always a nice touch.

    Scott, the concierge, was extremely helpful and seems to work 24/7. James, at the restaurant, was our server every day and couldn't have been more pleasant.

    For our purposes, the location was great. You are 5-10 minutes from the Galleria and near many great restaurants.

    The real success of the St. Regis Houston is that it offers all the benefits of a high end hotel but they make you feel very welcome & at home. All around A+!

    24/02/14 | Link | Rating: 5.0
    51. Naveed B.
    When I go to Houston, I usually stay at my brother's. This trip, I was in for a wedding and a ton of people ended up staying at my brothers. I decided I would stay at a hotel. The St. Regis also happened to be the place of the Wedding reception so they ended up having a special rate for wedding guests.

    This place was wonderful. The room was huge. We had two doubles as I was staying with one of my friends. The double beds were extremely comfortable. The bathroom was large and very nice. It was one of the best rooms I've stayed at in a long time. I highly recommend the rooms.

    The rest of the hotel is also very nice, the lobby is nice and the staff is wonderful and very helpful. We constantly kept losing our room keys(there was a lot of drinking involved), but the staff was always ready to make us a new key no matter what the time(4:00 AM).

    The wedding reception was also excellent. I was just a guest, but from talking to the bride and groom they were very happy with how the St. Regis Staff dealt with the reception. The service was top notch.

    I highly recommend the St. Regis if you are looking for a nice place to stay while in Houston.

    27/01/13 | Link | Rating: 5.0
    52. Nicolette N.
    We were traveling to Houston, TX on business but needed to bring our Altiplano. We found The St. Regis Houston on line as a pet friendly Hilton property. It was glamorously beautiful, peaceful and restful. The staff was warm and welcoming. Our Altiplano thought she was at her new home. And having the park just outside the door was a perfect location. The women's rest room in the lounge area was the most fabulous I had seen. The executive lounge made our days much easier. We highly recommend The St. Regis Houston and it will be our hotel in Houston, TX for all our future trips there.

    08/02/15 | Link | Rating: 4.0
    53. Cole P.
    I came here for tea over the weekend.  They have a comprehensive menu of teas to choose from and a harpist playing in the background.  We enjoyed various mini sandwiches, deserts and scones.  The decor was very beautiful.

    21/01/14 | Link | Rating: 4.0
    54. Russell B.
    This past Saturday was my second visit to the Spa at the St. Regis Houston. [I didn't review the first visit this past summer, but it was terrific, too.] I and a friend were celebrating her birthday with 30 min each facials and massages. The spa itself is small but perfectly formed - - pretty, clean and well-appointed. The staff are kind and welcoming and as expert as I've experienced anywhere. A great experience for both of us and I'm already planning my next visit for full hour long massage and facial treatments. PS. I really like the doormen and valets at the hotel as well - unfailingly professional, friendly and attentive.

    17/11/14 | Link | Rating: 4.0
    55. Harry T.
    Everything I have stated in the past is still true about this fantastic place to stay in  Houston. Once again we had a most enjoyable and classy stay at the St. Regis. The hotel is very nice, classy, and the staff is so attentive and friendly.

    I am updating this review for I discovered something new and greatly appreciated on this trip. The hotel provides chauffeur service within a four mile radius. Since it is located in a very nice part of Houston and so many good restaurants are in that radius this is a major plus to staying here.

    My wife and I were so very happy to select a highly rated restaurant in the area and be driven to and from the restaurant. After a night of dining and drinking and not being concerned about driving the stay was even better than all our previous ones.

    The St. Regis has gone to a Five Star with me and I am happy.

    This hotel has my Seal of Approval!

    10/07/13 | Link | Rating: 5.0
    56. Lily W.
    My review is for the Afternoon Tea Service.

    Personally one of my favorite things to do on a weekend afternoon is to hop over to the St. Regis for tea. I like dressing up and this is a great place to wear those tea/Sunday brunch style dresses. Please note that it is reservation only.

    I've been here a number of times for tea and each time has been amazing. I have to note that I really appreciate that valet is free for the tea service which is just an added nice touch.

    As far as the tea sandwiches go my favorites are the smoked salmon and the cucumber. I actually find their chicken salad to be a touch on the dry side. I always go with only one of the tea blends even though I've tried almost all of them. My go-to has to be the St. Regis blend. It tastes like a breakfast blend tea heavily mixed with an Earl Grey. I also like to take it with a dash of cream which mellows out any harsh edges or notes that you commonly find in black teas.

    Honestly my favorite part is the scone. The St. Regis makes these amazing buttery, fluffy Currant scones that taste heavenly with their Devonshire Cream and Strawberry preserves. It's the highlight of my tea experience every time. To be honest, I never enjoy the sweets/desserts plate. I'm usually too full and even if they're boxed for me to bring home I forget them and they spoil.

    Another nice touch is that they give you a small package of house made macarons to take home. They're decent macarons, not the best I've ever had but I'm not exactly going there for the macarons. I think Afternoon Tea is a great bonding experience to have with your girlfriends. It's a nice relaxing afternoon and definitely worth it.

    03/01/14 | Link | Rating: 5.0
    57. Jennifer F.
    This review is for their tea service. Ah-ma-zing. I've been to tea times in London, Hong Kong and cruise ships. Most of the stuff served on cruise ships are like dry hard scones and sandwiches with limp cucumbers swimming in half a cup of mayo sprinkled with some pungent dill paired with Lipton. In higher end restaurants, I love the carefully crafted finger foods with just a dabble of this and that, and the transition to beautiful desserts. And a fresh scone is heaven. Also, nothing is better than good quality tea leaves.

    Tea service at the St. Regis is all these things. You start with an arrangement of finger sandwiches and your choice of tea. There was one small appetizer with a liver (?) mousse on top that I gobbled down right away. I love liver, so I could have eaten a giant tub of those snacks. The sandwiches are cute and well balanced. The is a small ham and cheese sandwich, a slice of gruyere on bread, thinly sliced cucumbers on cream and bread, a tuna, and chicken salad sandwich. As someone who finds mayo really gross, all the sandwiches were lovely. The mayo did not overwhelm whatever it was mixed with, and I was pleasantly surprised when the sandwich was delicious. I will say the bread reminded me a bit like regular 'ole sandwich bread from the store. But that did not take away from the yummy factor.

    The suggested tea is the St. Regis tea is delicious. It is aromatic and floral, but the flavors are smooth and rich. They compliment the sandwiches beautifully. I was hesitant to drop in sugar and cream (I freely admit that I judge people who add sugar to their black or green tea), but it really made the tea shine. I finally understand why people add cream and sugar.

    Then, I took the advice of the attendant, and I resisted eating the deserts they place in front of us (what.a.tease. So many lovely desserts and I had to wait.). Then came the scone. I've never quite had a scone like this. It was warm, buttery, and flakey. I loved the currents that dotted the layers. It was perfect with a little jam and the Devonshire cream. Absolutely perfect. At this point I was quite full.

    But, I powered on. It will be a cold day in hell when there's no room for dessert. For dessert there was a lemon tart, fruit tart, and chocolate puff pastry dessert. The lemon tart was slightly tart (probably could be a little more), but sweet. The custard under the fresh fruit really made the fruit tart. The chocolate puff pastry dessert tasted wonderful with the dark chocolate. There was also another tea for desert (whose name I can't remember) that smelled strongly of cherries and flowers. However, it was quite dry and oddly I could not taste any floral notes. However, when I added sugar and cream, the cherry and floral notes came out of hiding.

    The service was lovely. They were all very nice and even packed some leftover treats from tea service in to-go boxes with a nice note. The china pattern was very ornate and vintage, but fit in with the modern decor. Now I need to create some long lost English relatives to inherit a vintage tea set.

    It was a bit pricey, but if you know someone who loves tea, this is the perfect place to bring them.

    23/10/12 | Link | Rating: 5.0
    58. Belle D.
    So lovely!

    I was entranced by the tea room. Actually, no, the first thing that piqued my interest were the doors, since I had arrived early. It was gated and when the door opened, yes, I immediately fell in love with the place.

    Tea Service - impeccable! Very attentive and I forgot one of the guy's name now, but he was very kind, refilled my teas, and brought out the dishes in a timely manner.

    Food selection - it was good, maybe the bread was a bit on the dry place.. Maybe because I was too busy sipping my tea. The scones (skon) were alright, the desserts were delicious, I love fruit tarts!  

    Tea selections - there were only two - one was chocolate tea flavored which paired well with the desserts, and for the scones and tea sandwiches - were similar to the earl grey, and is their signature tea that the St.Regis carried.  I was hoping for more selections :( But it seemed they only had two.

    Music - love the harp being played in the background. She played so beautifully. It made it all worthwhile, while waiting for my friend who arrived 45 minutes late!

    I would definitely return and ask for the same host/waiter, sit and relax in the tearoom, and listen the harp play all over again. I got my best friend addicted to the place and I am sure she will invite her friends, possibly for a bridal shower :)

    07/03/13 | Link | Rating: 4.0
    59. Aimee L.
    This review is for their afternoon tea which is probably one of my favorite girly activities to do in Houston. I like to treat girlfriends and family to a nice relaxing tea service for special occasions.

    Valet is complimentary for tea service. It is in a nice lounge area. You may be sat at a table or at one of the couches. I think it depends on the size of your party. I usually only go with another so we always sit at a nice quaint table.

    The service and atmosphere is top notched. You know you are definitely in a luxury hotel. Tea service is from 3:00-5:00. We usually spend most of the time there just relaxing, catching up, and pretending to be civilized for those two hours. I love the St. Regis blend tea and the scones are absolutely to die for. Best part is at the end, they give you a box of macarons to take home!

    Be sure to make reservations in advance. Because they only have service Friday-Sunday, it gets booked up fast.

    03/09/13 | Link | Rating: 5.0
    60. Pamela H.
    The The St. Regis Houston is a classic Houston hotel. Best location on Lake Shore Drive and Michigan Ave, this hotel has it all. The hotel has never been ruined with some sort of modern update. Has a classic and logical feel with great rooms and character.The lobby is wonderful and drinks by the fountain are a must for an elegant experience at this classic hotel.

    11/02/15 | Link | Rating: 4.0
    61. Miesha C.
    Held a corporate meeting here and really enjoyed the hotel. Staff was great, loved my room and older ambiance. As a runner, loved the fact that I could walk out the door and run along the lake in a minute as well as the great location on MI ave.

    11/02/15 | Link | Rating: 4.0
    62. Teddy C.
    We were in Houston, TX for a quick overnight. It's our first time at the Roosevelt and we were surprised how nice was for the price. Very busy with lots of Euro tourists. We got an upgrade without asking which was very nice. Bed was very comfortable and room was clean and well appointed. Bathroom on the small side, but lots if towels and nice amenities

    12/11/14 | Link | Rating: 4.0
    63. Nickolas S.
    The day we checked out they stored out luggage so we could catch a cubs game before a very late flight out that evening. The location is fantastic. to everything. I will definitely recommend this hotel to friends and will stay here again the next time.

    19/02/15 | Link | Rating: 4.0
    64. James S.
    The worst hotel experience of my life. I've stayed at hostels in Europe I'd go back to sooner. La Quinta compares favorably.  I hesitate to give bad reviews to places (this may be the only one star I've ever given out) but the St. Regis Houston really went above and beyond. Truly spectacular.

    I was in Houston for a family emergency- my brother nearly died in a car wreck. I like to stay at Starwood properties and was pleasantly surprised to find that the St. Regis cost only 2,000 more points than the Westin on the other side of 610. What the hell, I figured, it was a bad day, let's burn the points. My wife and I stayed at the St. Regis Mauritius on our honeymoon and I've never had anything but a fantastic experience at one of them. I expected nothing different in Houston.

    I was wrong. We arrived around 10:45 and I valeted. It probably should have been an indication that the night would be ending poorly when the valet tried to move my car before I finished unloading it onto the luggage cart which I also had to find myself. He was polite enough to get out of the car so I could finish, I suppose. The luggage cart loaded, the Valet whisked it off to the bellman. How I wish I could have that moment back. Check-in was uneventful, a wedding reception was going on in the restaurant that was a little loud, but whatever. We were "upgraded" to a higher floor. Sure, whatever.

    The room was fine. Nice tub, a little dated but what you'd expect from a nice hotel of this age. We'd been at the hospital for over 12 hours and I just wanted to go to sleep, maybe take a shower. We'd been in the room 15 minutes or so when I noticed that our luggage had not arrived. Odd, I thought. I called down and they assured me it was on its way up. Ok, I figured, I guess the elevator is slow or something. 30 more minutes pass, and my pregnant wife asks for her medicine. But the luggage isn't there yet. So I go back down to the Lobby to see what's going on.

    I discover the bellman, the valet and the manager having a discussion about my bags. That can't be a good sign, right? I ask about my bags. I'm informed that they do not know where my bags are, but they're checking the security footage for them.   It is unclear if my bags were stolen, misplaced, or simply disappeared. The bellman and the valet certainly don't know, which is why we're now trolling the security footage. I express, rather strongly, my opinion that a baseline expectation of service at the St. Regis should be the arrival of my bags in my room and not on the security footage. The manager agrees, but offers no solutions.

    These were not nice bags. I found out my brother was being life flighted to Hermann and threw clothes/things in an IKEA bag I grabbed in the car to avoid wasting time getting the luggage out. Maybe it was too crappy for them to care to deliver appropriately. The only item of value was my work computer (I am a lawyer, so this had confidential information on it- certainly cause for concern). My wife's first sonogram was also in the bag, with the earliest (and only) pictures of my unborn child. I could not for the life of me understand how they'd lost track of them.

    I go back down one more time and repeat this line of inquiry, with similar results ("We're checking the security footage! We have no idea where your bags are!").  Somewhat miraculously, a full hour and a half after we check in, our clothes arrive.   You can imagine my disappointment when a look of sheer terror crossed over the bellman's face when I asked where the rest of the bags were. 20 minutes later, my work computer and briefcase show up.  It is now 1 AM. Apparently all of my bags had been sitting outside other people's rooms on different floors. But they showed up on the security footage! One bag of toiletries never made it. I decided to let it go. I'd been up since 5 AM.

    The manager called once the bags arrived and offered to comp the room (i.e., refund my points). I accepted, and asked that our valet and minibar charges be comped as well. She agreed. I thought to myself, that's it? You're going to give me my points and a few airplane bottles of jack daniels? Really? But whatever. It's 1 AM, and I am well past the point of caring.

    We left the next morning (carrying all of our luggage ourselves for obvious reasons). A few days later the folio came through. I actually had a bet on whether or not they'd comp the minibar/valet charges as promised with a friend or remember to refund the points. They remembered the points. They dropped the ball on the valet/minibar. Please tell me you're surprised, because I got a hell of a laugh out of it.  I sent an e-mail asking for that to change and...you guessed it, no response.  

    For obvious reasons, I could care less about the points. I can say I won't be spending them at a St. Regis again.  I am truly disappointed with the St. Regis Houston.  After a great honeymoon and many enjoyable stays at their other properties, I just don't feel I can return.

    03/02/15 | Link | Rating: 1.0
    65. Nick R.
    Definitely my favorite place to stay in Houston. Love the low key location.  It's usually going to be a bit more expensive than most hotels but you are paying for a supreme level of service and professionalism. They pay close attention to detail for instance their work desk will usually come stocked with envelopes rubber bands paper clips etc. Whereas your typical hotel will just have an empty desk notepad and pen.  Some rooms may also come with balconies.
    The staff here is all extremely friendly and professional and eager to meet all your requests. The property is immaculate and the beds are extremely comfortable. I ordered the room service twice and the delicious. I had the chicken panini the club sandwich and the chicken quesedilla all were very good and and promptly. Turn down service is nice I came back to my room to find the curtains closed chocolates and slippers ready to go and light music playing.
    You definitely want to give this hotel a try when in Houston.

    27/11/14 | Link | Rating: 5.0
    66. Kyle K.
    I have been coming to this hotel since 2009, usually in town at least once a month.  The service is always great, the rooms are clean and they have a great workout facility.

    03/02/15 | Link | Rating: 5.0
    67. Michelle M.
    AFTERNOON TEA SERVICE REVIEW

    I'm totally in agreement with Aimee L that tea service is awesome, and I really enjoyed the experience at the St. Regis.

    This is only the third time I've experienced a tea service, but this by far was the classiest of them all.  Overall, it was a wonderful experience and a nice way of enjoying a drink and light bites with a friend.  

    Chronologically, let's go through the process:

    1.  PARKING:  Free valet.

    2.  ARRIVAL:  I think they only take reservations.  We were seated immediately on a cozy couch.  There are also tables, but since we were a part of 2, this made sense for us.  They looked like they could accommodate a larger part of 12.  However, the whole parlor might only be able to fit in 20-30 people at most.  (Call to confirm this with them.)

    3.  AMBIANCE:  This was everything that you'd expect from a 4-5 star hotel.  There was a live harpist who played all my show tune and classical favorites including some contemporary "classical" music from the 2005 Pride and Prejudice soundtrack.

    4.  SERVICE:  I'll admit that I had a hard time understand the accents of the waitstaff, as did my friend.  However, it was equivalent to white-glove service.  It was fantastic!  You get to choose from two teas; they have suggestions for you if you don't want to use your brain.

    ------TEA (their recommendations)------
    ::  White Tip Darjeeling  ::  "The champagne of teas"
    This one was very light and milde for a black tea.  They didn't oversteep this and make it too acidic or bitter.  It was pleasant and not overpowering.  Then again, I don't think it particularly brought out the taste of the first course (finger sandwiches.)

    ::  St. Regis Blend  ::  
    This was made specifically for the St. Regis.  I had this with our scone and dessert courses.  It was much fuller-bodied as my Yelp friend Lydia might say.  It had notes of bergamot and florals.  If you don't like Earl Greys but go for a classic English breakfast tea, stay away from this.  

    NOTE: I'm a green tea girl.  However, I was not displeased with this black teas they had on hand.

    ------FOOD------

    SANDWICH COURSE

    ::  Smoked salmon.  
    Nice, light, not overpoweringly fishy or cream-cheesey.  Interesting and good herb, though I can't place it.

    ::  Red Bell Pepper and Gruyere.  
    FREAKIN' AMAZING!  "Pinkies up" amazing.  Indubitably.  Quite lovely.  Quite!

    ::  Olive prosciutto.
    Hmm.  Definitely not my favorite.  The prosciutto is the only flavor until you bite into the olive.  I'm NOT a fan of olives, and this one killed the sandwich for me.

    ::  Chicken salad sandwich.
    Surprisingly sweet, but not in a bad way.  The sprouts were a nice touch.

    ::  Cucumber.
    I'm sure most people would start with this one.  I suggest ending with it as it's a palette cleanser!  (Well, start with it if you have tastes in your mouth before getting your tea on.)  It was sweet and refreshingly cool.

    SCONE COURSE

    ::  Scone with clotted cream, which is like unsweetened whipped cream.  It had lovely currants in it and could be enjoyed with a strawberry jam, raspberry jam, or honey.  Good, but so filling that I didn't get to dessert at this seating.

    DESSERT COURSE  
    (I won't review these because I didn't eat them fresh at the sitting.)
    ::  Lemon tart with a browned meringue/whip on top
    ::  Fruit tart
    ::  Opera cake

    ------TAKEAWAY------
    Yes, as Aimee L says, they will give you a to-go box of three small macarons.  They will also let you take any food that you couldn't finish at the seating.

    5.  BATHROOMS:  The women's restroom is just outside of the tea lounge and to the left.  It is very dim with horrendous overhead lighting that makes you look like a corpse in the mirror and brings out the worst in your complexion issues.  They do have a small seating parlor with sconce lighting in case you need to touch up your make-up.  I love the napkins in here for drying your hands.

    11/11/13 | Link | Rating: 4.0
    68. M M.
    At the St Regis, you're paying for top-notch service and attentiveness.

    Here are my favorite things: Everybody who works here is extra friendly, I've had my tall boots polished the day I left and ready for me when I arrived for checkout, the driver is almost always available for a quick drop-off or pick-up, and the bedding is sumptuous and extra downy.

    Recently, I heard that a family member of mine lost his sapphire cufflinks and studs. He hadn't noticed their absence until he needed them for an event over 6 months after staying at the St Regis, but thought there might be a chance he left them there. He called staff at the Regis to see if they had his set. Sure enough, they called back and said they had them, and could ship them to his address. He was extremely relieved to hear that they still had his cufflinks after so much time had passed. I'm sure they've won a loyal customer for life. At the same time, I am a little perplexed as to why they never contacted us (my only guess is that the housekeeper lost track of which room he/she found the cufflinks in). At any rate, it's a top-notch crew that can be counted on to store and return something of such value.

    22/06/14 | Link | Rating: 5.0
    69. Jana P.
    I had the privilege of staying here at the St. Regis a few times and each time I enjoyed it. This is close to the Galleria but away from the horrible traffic that the Galleria has. It's quiet each and every time I'm here. The service here is great. The staff here is very attentive and professional. I love how they pay extra close attention to detail especially in my room. I recommend this hotel to everyone.

    31/12/14 | Link | Rating: 4.0
    70. Julia F.
    I don't post reviews very often, but I really wanted to write about my experience with the St. Regis Houston. Working for the hospitality industry, both my husband and I have a pretty good insight about what to expect at hotels. With that being said, the St. Regis does not disappoint.

    From the minute we arrived, we were immediately taken care of by the welcome staff. Micah definitely took care of us throughout the day with a variety of things. Romy, at the front desk was very helpful with plenty of recommendations what to check out in town, new places to eat, etc. Our room was immaculate and even had a crib already set up in the room.

    Scott at concierge helped us choose where to go for dinner nearby because the weather was so bad, and he made sure we had reservations. Dinner went smoothly, and to our surprise, we found out that the hotel paid for our desserts.

    I decided to check out the live band in the bar, and they were great. It wasn't a very busy night, but the bartender, Harry and the rest of the crew were a delight. It was a quick getaway, but we enjoyed every minute of it. We will definitely be back!

    18/04/15 | Link | Rating: 5.0
    71. Shelby R.
    I love that there are only three elevators and 12 floors to this hotel. It gives that boutique feel, and I like the personal attention. Would definitely stay here again.  However, because it is small, there are no taxi's waiting for you (they have to call one). But I used uber, and only had to wait 4 minutes.

    21/05/15 | Link | Rating: 5.0
    72. Farah B.
    I came to the St Regis for high tea for a friends birthday. Reservations for high tea are hard to come by so highly recommended. We made our reservations a good month in advance.

    The experience was nice overall. We had requested ahead of time a vegetarian sandwich selection and some requested no ham and they honored this request.

    They offered a lengthy tea menu and I chose a couple based on suggestion of the waiter. Although I'm not much into tea, I did enjoy it.

    My favorite part was the fresh scone and clotted cream. The scone was perfect hard on the outside and soft and chewy on the inside.

    The pastries they served were alright. I thought they lacked flavor. They were all mild. The macarons they gave in a gift box at the end of high tea was a nice touch.

    At the price point, I'm not sure how soon I would be back but it was worth a try.

    18/02/15 | Link | Rating: 4.0
    73. Xiao T.
    Four stars are given to the outstanding service, beautiful and relaxing afternoon tea room, sandwishes and the freshly made tiny~raisin fluffy scones.  Having an afternoon tea with friend to catch up and listening to harp music in the background was very relaxing.  

    We started off with a plate of savory sandwishes.  There were five kinds.  My top ones were the smoke salmon, chicken salad, and a sweet cream or jam w slice of cheese sandwish. The other two were cucumber and prosciutto, they are more plain in flavor.  Want to call out the chicken salad. It was outstanding, very fresh, and the meat was so tender that it almost tasted like duck confit.  Cranberry added just enough tart and sweet flavor to bring the sandwish to another level.   It is not the typical chicken salad we have else where. Smoke salmon was good in a soft pumpernickel bread with special soft cheese for a smooth texture.

    Moving on to the SCONE!! It was soft on the inside, harder shell for a normal scone texture on the outside. As you split it open, you see the steam and instantly you know it is fresh out of the oven.  This is probably the best part of the food experience. It is almost like a lightly sweetened, fluffy, and warm biscuit and yet you don't taste the overly powerful butter.   The tiny riasins didn't have much strong flavor which is just right to not pull you away from tasting the cream and jam. then Spreading on freshly made whipped cream and Staud`s raspberry jam, just let your mouth enjoy the flavor and testure of this warm, soft, and delicious scone.  I never was a big fan of raspberry jam.  But this tiny bottle was really fresh and the raspberry flavor was so pure and it had just enough tartness and you really don't taste anything artificial. I am a big fan of natural ingredients.

    After the scone, the final plate consists of two kinds of tarts and a cake. It was just okay, not that good.  We had two people and instead of having two of each kind, I would rather have more variety and one of each kind to share BC by that time you mostly likely want to just have one bite of each to try out the flavor.  Both the lemon and fruit tart wasnt good, tart crust was hard.  The chocolate cake is a bit dry and grainny. Feel like they have been sitting out for too long.   I would suggest to take out the lemon tart and add a light mousse cup (whether it is sweet or tart, just something on the lighter side) to conclude the High Tea.

    Over all, had a great time w girl friend to catch up and relax and just have some laughters.

    23/03/15 | Link | Rating: 4.0
    74. Judy C.
    High tea in Houston!

    I've only come to the St. Regis for their afternoon tea, and it's wonderful. Their mini sandwiches, cookies, mini desserts, and freshly made scones are to die for. It's white gloved service, without being overly stuffy.
    The only problem that it is very expensive, like $70 for tea and cookies expensive, but I guess you're paying for the experience.
    The hotel itself is as nice as you would expect from a 5 star hotel, but the location is a bit off...
    All in all a great experience, and for my 100th review, a well deserving place to celebrate.

    21/04/15 | Link | Rating: 4.0
    75. Liz N.
    Reservations are required for high tea, which takes place Friday-Sunday 3 PM-5 PM. Traditional tea service costs $45/person, while the traditional and beyond tea service costs $55/person. The slight difference between the two is the traditional tea service include an English Trifle Coupe and endless choice of tea room bubbles. Our waiters, Jorge and Gregoria, were so attentive and paid such great attention to detail. I was blown away by the service. Jorge recommended two teas for us during the tea service. We started with the organic green tea and switched to the St. Regis blend once the currant scone was served.

    High Tea starts off with an amuse-bouche. The signature tea sandwiches include:
    Cucumber-Watercress with Boursin Cheese
    Aged Gruyere, Roasted Peppers & Pecans
    Smoked Salmon with Caper Egg Salad
    Bresaola Beef & Provolone
    Chicken Salad with Dried Cranberries
    There was a difference in opinions when it came to the favorite signature tea sandwich. Cheryl's favorite was the chicken salad, mine was the aged gruyere with roasted pepper and pecans, while the rest of the girls liked the cucumber-watercress sandwich.

    My favorite item during high tea was the currant scone with Devonshire cream, served warm after the sandwiches were finished. We had the options of adding either strawberry preserves, raspberry preserves, or honey. The hands down favorite was the honey with Devonshire cream. The warm scone just absorbed the honey and cream, so you got some with every bite.

    The trio of pastries followed the scone. The selection of pastries were fruit tart, lemon meringue tart, and a chocolate cake. The fruit tart was my favorite. By the time we got to the pastries, we were all pretty full. We were each sent home with a gift box of assorted macarons, which I really appreciated.
    Overall, it was an excellent experience and Cheryl states this has been her favorite high tea experience to date. I would highly recommend this for a group of girlfriends, but be sure to make a reservation in advance. Valet parking is also validated during High Tea, but be sure to tip your valet guys.

    24/03/15 | Link | Rating: 5.0