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Park City Peaks Hotel in Park City, UT

Park City Peaks Hotel in Park City, UT

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Company Info:

Rating: 3.08

Address: 2346 Park Ave, Park City, UT, 84060

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    Comments (26):

    1. Susanne J.
    I had a hard time finding this place in the middle of the night but once I did it was well worth it.  In fact, I thought it was so cozy and worth the price ($75) I stayed another night just to relax on my cross-country road trip.  The room was clean, spacious and decorated tastefully. During the day my travel buddy kicked back at their indoor-outdoor pool, while I made use of their (one computer) business centre, finding staff friendly and willing to help when I needed to send some faxes.

    06/06/09 | Link | Rating: 4.0
    2. Lise L.
    We stayed here during the Sundance Festival, and I expected to pay crazy rates for the priviledge to stay in the vicinity. BUT, I was still floored to see that the place I booked for more than $100 a night MORE than a top hotel in New York City was just a motel. Sound carried so thumping kept us a awake all night, the air dryer overheated every five minutes and there were no replacements, and the free buffet included reconstituted eggs and slimey oatmeal. I felt seriously taken advantage of.

    Two stars because the staff was so friendly and helpful.

    23/01/07 | Link | Rating: 2.0
    3. Tom L.
    place is a total rip off. Conformation after they have your $550.24 for 2 nights reads "two night deposit at booking and is non-refundable 31-45 days prior to arrival. "Called Jan 10, 2012 to cancel a Feb 22-23 reservation. They cite the 45 day clause not the 31. Time for small claims court for yet another "pay to make a reservation and get screwed" hotel.

    10/01/12 | Link | Rating: 1.0
    4. Arleen I.
    I must confess that my favorite part of my vacation is picking the hotel i'll be staying at. i tend to stay at boutique hotels because they're so cute and the staff are usually pretty awesome. when my husband and i arrived at the hotel, i was a little bummed because it is an older hotel. i didn't mind it so much since it is located in a great location in the city where the city bus picks you up right outside the hotel. the staff is great. we ate at the hotel restaurant, the rustic lodge and it was delicious and well priced! we did venture outside the hotel food and ate at zoom (one of the sundance hotels) and i enjoyed my dinner at the hotel restaurant. i ordered the filet and the chef cooked it perfectly. they also offer free coffee all day and its not the free coffee that's been sitting in the pot all day. it's one of those machines where you can choose between decaf, coffee, and espresso. They also offer free hot chocolate and cookies at 5 pm and free breakfast in the morning. my husband enjoyed the buffet. we were able to snowboard at canyons and park city, go shopping at the outlets, and participate in the sundance festival on main street.

    20/01/12 | Link | Rating: 4.0
    5. Jim S.
    Kids running wild in the hallways, broken shower faucet, no hot water one morning, kids playing with the already very slow elevator, paper thin walls, and a restaurant that deserves zero stars!  The beds were comfortable, if only the sound didn't travel throughout the hotel we could have slept.  Also, very dated rooms and limited counter space in the bathroom and main room.  We won't be staying there again.  I guess you get what you pay for.

    08/08/11 | Link | Rating: 1.0
    6. Disco L.
    I didn't think this place was so bad. We waited very last minute to book a New Year's trip & found this to be the most affordable in the area. It is a little off the beaten path for sure, but with the free bus system it isn't so hard to get around & get where we needed to be.

    There are many PROS here! The beds are to die for! Matter of fact it has since inspired us to go out & purchase a new one for home since I had not slept that well in ages! We loved the fact that they have 5pm cookie & hot chocolate hour! That was nice as the cookies & hot chocolate really were fab! Seriously I caught myself wanting to eat 4 cookies they were so good! We really enjoyed the facilities as far as the dry sauna, indoor/outdoor pools & hot tubs! Nothing feels better after a long tumbling day than an outdoor hot tub (I can't really say I skied much just tumbled a lot!)! Only thing is after tumbling all day/night & eating dinner it gets a late very fast & it would have been nice to have the facilities open past ten. Peaks offers complimentary breakfast, which we enjoyed & took advantage of almost every day! And I am not talking your typical pastries & milk, full blown breakfast with cereals, oatmeal, hot items such as pancakes, eggs, sausage, bacon, etc.  The only thing that was a bit bothersome about the breakfast service is that they forced you to sit down & wait for the waitress to bring you a to go box if you wanted to take back to your room or on the go, no grab & go, which is awkward & annoying when you are trying to catch that bus in 10 minutes & expected to tip for a to go box! Why they pay for waitstaff during this breakfast buffet is beyond me as you get your own drinks as well. We also ate lunch and dinner at the restaurant & found it was actually decent & convenient! Peaks also will store your skis for you overnight in their ski closet as well as store your airline bags for you if checkout is way before your flight.

    Overall, I like this place; sure it isn't five stars so if that is what you are looking for you definitely won't want to stay here, but if you are looking for decent accommodations it works!  And all of Park City is expensive & wouldn't pay an arm & a leg to stay here, but I can't imagine that any other of the places would be less expensive unless you wanted to stay in Heber City which is waaayyyy out of the way!

    31/01/11 | Link | Rating: 4.0
    7. Kimberly T.
    If I could give negative stars, I would...

    We pre-paid for the entire trip (room/lift tickets) prior to even getting to Utah so we could take advantage of the discounts promised by the hotel. The staff was friendly at first and the beds seemed comfortable enough. It wasn't until the next morning when we were awaken by children  running around the hallways screaming at 6am. The hotel walls are PAPER THIN, so don't expect to get a good nights rest. When we went to pick up our lift tickets, the lady at the front desk gave it to us without any problems. AH HA, so it seems. She ended up charging us twice for the life tickets (since we already paid for them prior to our arrival!). THEN, when I reviewed the invoice, they refunded my credit card, but forgot to remove it off the invoice again, so their system BILLED ME AGAIN. When I left the hotel, I had $500+ in extra charges. Finally when I arrived home, I called their manager and was on the phone with her for literally half the day. She kept disagreeing with me and telling me "that's what our system says" even after I explained the calculations, until the final hour when she realized her stupid system messed up. Thanks for ruining my trip PARK CITY PEAKS HOTEL. Your entire staff is incompetent and your managers need to go back to grade school to take basic math classes. I will never stay here again, let alone recommend this awful place to anyone.  Save yourself the hassle, spend a little more money and stay elsewhere!

    06/01/11 | Link | Rating: 1.0
    8. Andrew D.
    The walls are thin, and the rooms were very musty..  The only way to circulate any air was to try and open the window.  Small and very dated bathrooms and vanities.  The staff was very pleasant and accommodating, however the hotel is due for a much needed face lift!  It's the least I could expect for a paying $175 a night.

    13/02/12 | Link | Rating: 2.0
    9. Justin M.
    Had an awesome stay. convenient location. great parking. quiet room, great little eatery in house. awesome local nearby trails to run and jog on.

    29/12/12 | Link | Rating: 5.0
    10. Dan B.
    Because of some poor reviews here I was not planning on staying here at first. I ended up here after buying blind at Hotwire.com .

    I must say that I was very pleased. The room was a bit old but all the parts in the room looked new. The bed was very comfortable. I got a room in the far back on the 3rd floor and it was very quiet.

    My only complaint was that the WiFi did not work. I called the front desk and they said they had a trouble ticket filed but it was not fixed by the next morning when I checked out.

    The location is on the main street in a nice neighborhood and the hotel had a sports bar open on the 3rd floor even at 10:30p when I was checking in on a Wednesday.

    For $65 it was a great deal!

    11/06/12 | Link | Rating: 4.0
    11. Nick H.
    One star motel with "hotel" on the sign. Just fine on the phone but desk staff was rude in-person. Room was sparse, thin walls and no decor whatsoever. Restaurant wait-staff was rude and food was a joke - $9 for a tiny 2 egg omelette. Had to check out early - no questions asked...AT ALL. No "everything okay", no "how was your stay", not even a "thanks". Sunk cost of a Hotwire deal strikes again. Save your dough and don't go.

    25/11/12 | Link | Rating: 1.0
    12. Michelle R.
    I got a great deal to stay in this hotel over the weekend. I was very impressed. The room was nice. There was a lovely indoor swimming pool. The room was comfortable and the hotel bar was great. Bartender was awesome. I would definitely stay here again.

    22/04/13 | Link | Rating: 4.0
    13. april d.
    Bought a Living Social deal and was very happy with my experience. Very clean, comfortable room with fresh sheets on a super comfy bed. The complimentary wine hit the spot and the pool & hot tub were delightful. Five minutes to Main Street. Absolutely perfect!

    23/06/13 | Link | Rating: 4.0
    14. Chika C.
    I stayed here for the Sundance Film Festival this year and the service here was horrible. As this was a work trip, the most important thing for me was internet access and proximity to Main St. For 3 of the 5 days of my stay, there was no working internet and no one at the hotel seemed concerned about getting it working in an expeditious way. I was told to bring my complaints to the general manager who was out the entire weekend. For $600/night, you can't have a lazy attitude like the folks at the front desk did. Thumbs down and never again.

    05/02/14 | Link | Rating: 1.0
    15. Sam S.
    I've stayed at the Peaks a few times over the last couple of decades and, although it's a bit dated, it's a good value for the location. It is situated near (although not within walking distance) the ski resort, and there's a shuttle that will take you up to Main Street (or grab a cab for about $13). The rooms were clean and seemed like they had been updated in the last couple of years. There are nicer hotels in Park City, but you'll pay much more for the added luxury. The indoor/outdoor pool is a nice year round benefit, as is free parking.

    15/11/13 | Link | Rating: 4.0
    16. Jeff J.
    The room was clean and comfortable. The staff was friendly and personable. The showers however, were icy cold. I spoke with three other guests who stayed the same weekend we did, and they all had the same complaint. When we told our concern to the front desk they blew us off. I'd imagine they're cutting costs during the "off" season, but a cold shower is absolutely unacceptable. Before you go, ask if they've turned the boilers on. Seriously. Unless you like glacial showers, then proceed as you wish.

    13/09/13 | Link | Rating: 1.0
    17. PE G.
    My son and I stayed here  in February 2015. The area (valley) is void of snow but the mountains and skiing were second to none.  The location of The Peaks is fantiastic. Initially we wanted a hotel which offered ski in/ski out, with the lack of snow many hotel guests staying at such hotels were dependent on the free public bus the same as us. The Peaks has iti's own bus stop with access to Park City, The Canyons, and Deer Valley a short ride from door to chair lift. IT WAS PERFECT. The hotel staff was awesome. Constantly friendly and accommodating. The pools, hot tubs, bathrobes and 5pm cookie delivery to each guest room was AWESOME. Although the hotel management needs to pay some attenition to some of the asthetics suchas the wallpaper and carpeting which are showing wear and teaer, the hotel is clean, safe, and the temperture in the hallways always comforatable not cold. Breakfast was just right  !! All the staff were very freindly from the breakfast room, to the front desk, ski storage room, housekeeping and reservations.  I'd def return and would highly recommend statying there.

    22/02/15 | Link | Rating: 4.0
    18. Glenn N.
    Thanks for the great stay!!

    17/03/14 | Link | Rating: 4.0
    19. Danny M.
    We liked this place. The room was clean and comfortable and the place just had a good feeling to it.

    16/07/14 | Link | Rating: 4.0
    20. Cindy S.
    Pros: easy to get to ski resorts as the hotel is right at one of the bus stops. Breakfast buffet is included during winter months but it is mediocre at best. Free coffee in lobby.
    Cons: not very soundproof. We could hear the noise of the traffic outside our window. Shower head is awful. Wifi was problematic during entire stay. Had to call tech support just to get connected and had to continuously login to keep connected. Very annoying. Hotel has directv but feed is only standard def in the rooms. Head upstairs to the bar and the feed is high def. Go figure.
    Basically this is the sort of place that you "settle for" if nothing else is available or in your price range.

    06/03/14 | Link | Rating: 3.0
    21. Marco R.
    Nice hotel. Room was ok. In need of some TLC in bathroom and carpet. Complimentary breakfast in the morning was good. We had to park in an underground garage due to a large event in the area. This was fine but we had to park where they stored all the left over old kitchen equipment, not a great first impression.
    Overall pretty good stay.

    08/08/14 | Link | Rating: 3.0
    22. Shari F.
    We always stay at PCP in the summer on our trips to the mountains.  Their summer rates are excellent.  The rooms are clean and decent with very comfie beds.  They aren't luxury hotel rooms but they're not horrible either.  I guess if I were paying the high winter rates I might feel that the rooms were below standards for the cost.

    I always wear ear plugs to bed in a hotel because I'm a very light sleeper so I didn't hear any noise from the hallway.  My husband sleeps like the dead so he surely didn't hear anything either.

    The shower heads do suck with water going from hot to cold suddenly at times.  The water flow is hard to adjust and sometimes comes out in a solid stream at a very high PSI.  It kind of hurts so you have to keep playing with it to get it to flow better.

    I especially enjoy the pool area.  It's open all year, 24/7.  It has an area both inside and out so you can choose which you prefer.  There is also a hot tub inside and out, a shower room inside and a sauna.  There are few things I love more than a midnight swim with the pool all to myself and my husband.

    21/05/14 | Link | Rating: 4.0
    23. William R.
    We enjoyed our stay here.  Reading some of the older reviews I was a bit leery about what it would be like, but it was better than "just fine." The room was clean, mattress comfy, decor OK, staff very friendly, cocoa and cookies in the lobby were great, complementary breakfast every day was good except for the scrambled eggs. (Powdered eggs, dry when scrambled, don't waste your time on them because everything else offered is good) always at least three hot breakfast items.  Indoor-outdoor pool and hot tub are nice, as are the terry bathrobes. It was shoulder season so not noisy, and the price was right. Location is great. Much appreciated the underground garage, esp. on the morning it snowed! The only negative comment that I agree with was that it was a bit hard to adjust the shower temp.  Plenty of hot water if you could get it right.

    18/04/15 | Link | Rating: 4.0
    24. Chance F.
    The room was clean and in good shape for the age of the hotel. Sound seemed to carry through the rooms easily, you could hear everyone walking down the hall and above you. That said for the price it was a good value and would stay here again.

    27/04/15 | Link | Rating: 3.0
    25. Brittney N.
    Haunted???

    Had a gig in Park City and decided to make it an over night occasion.  Booked the last remaining room on Travelocity ($80ish before taxes).  It was either this place or the holiday Inn express.

    Room was clean, but overdue for some updates.  Since I work in the hotel renovation business I see a lot of places like these that are hinging on that fine line of becoming a little run down.  

    The first thing we noticed was that our air conditioning /heating unit didn't work.  Called down to the front desk and they sent up maintenance shortly after who was able to fix the problem.

    We had just enough time to drop our stuff and handle the heater issue before we had to head out to the gig.  When we returned several hours later we were shocked to discover that our TV was on..... We definitely did not leave it on.  I called the front desk and asked if the TV's were on timers and he said no and that the only ones with access to our room was him and the other desk clerk... Super creepy.

    Decided to take a bath to calm down and after I was done, the tub wouldn't drain.... The next morning there was still a pool of frigid cold water sitting in there (so much for a shower).

    So is it worth the price? Compared to many of the overpriced places up there... Maybe.  But I think next time we might spend the extra $20 and stay at the Holiday Inn Express.

    16/11/14 | Link | Rating: 3.0
    26. Steve C.
    Park City Peaks is an old Raddison that my wife and I have been staying at for years. We love the location because it sits comfortably between the downtown area and the outlet malls.

    This time around we brought the kids up for a weekend getaway and they loved the place.

    The rooms are regular size. We stayed in a double queen and the mattresses had been updated and were very comfortable. I'm very picky when it comes to mattresses and I have to say I slept like a rock.

    The kids loved the complimentary hot chocolate and cookies at the front desk. They also loved the indoor/outdoor pool. The pool area is equipped with a dry sauna. Having run a pool and sauna area for over 6 years in my business I have to say the hotel does a great job maintaining it.

    One of the hidden gems of this little place that you may not expect is the food. We decided to stay at the hotel to eat and were more than pleasantly surprised by the quality, flavor and price of the food. My wife and I have always loved the breakfast but had never eaten dinner at the hotel. It's a must for us in the future!

    The pricing is reasonable to low, especially for the Park City area. In a town of inflated prices without a commiserate inflation of service the Park City Peaks hotel is a great little gem that provides quality at a reasonable price.

    One last thing - the staff. I travel a bit for work and pleasure and find most hotel staff generally the same - friendly, congenial and helpful. The thing that has set this place apart in the 15+ years we have visited is that the staff go out of their way to make you feel "at home." The are friendly, warm and inviting and genuinely seem to care.

    Here's my final breakdown:
    - Hotel rooms get 3 stars. Good, but nothing spectacular.
    - The fourth star comes for the indoor/outdoor year-round pool AND the great food.
    - The fifth star is for the friendly staff, they make you feel like you are home.

    04/04/15 | Link | Rating: 5.0