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Company Info: Rating: 2.33
Address: 2200 Sidewinder Dr, Park City, UT, 84060 Hotels in Park City, UT
1. Stephanie P.
Good location to the Canyons and close in to the rest of town. We were surprised with how nice our room was. It wasn't new, or nicely decorated, but felt clean and spacious. The kitchen was well stocked- saving us $ in Park City on expensive restaurant food by making food at 'home'. Also, the outdoor hot tub located across the parking lot from our room was so nice after a long day of riding. Front desk was helpful- giving us menus for local restaurants and helping us use the printer from the lobby computer.
12/03/11 | Link
| Rating: 4.0
2. Marcia S.
Stayed here for the weekend to snowboard at Park City Resort and the Canyons. I chose it basically because it was the cheapest spot in Park City. Ok location, the free bus line stops in front. This hotel is old but clean and had good service. Very basic but served its purpose. I goofed on the hotel dates but we were without problems and even got a free upgrade to a slightly larger room. They run short on parking at night and you have to enter a code to get into your building, and they still use old fashioned room keys. No free internet access from the room, I think its available in the lobby only. Not for light sleepers- you will hear folks stomping by outside in ski boots. Thin walls. If you're just looking for a place to knock out after hitting the slopes, this place works.
27/02/08 | Link
| Rating: 3.0
3. Gail C.
This is the FIRST TIME I have EVER felt compelled to write a bad review about anything!! I stayed in a room that had NO HEAT during a snow storm. I had a late arrival, and the night desk is unmanned. So, when I got to my room I had to sleep in my coat. Ordinarily, I wouldn't have minded the inconvenience. However, when I was finally moved to another room, (somewhere around 1:30 the next day) I was still CHARGED FULL PRICE!!!!!!! I have never been treated this way by any other facility in all of my life. I wouldn't even give them one star, but this site doesn't provide for less than one star...or negative stars, for that matter. I cannot imagine how others gave a five star rating since, after I was moved, the next room was too awful to describe. The mattress was old and sloping to the middle. The bedspread was frayed and dirty. There was carpeting that I'm sure hadn't been cleaned in many years, and the list goes on. Also, when I complained about the room with no heat, they offered me a $20 discount, which seemed insulting enough. But when they actually didn't even come through with the piddly $20 (when they FINALLY reconciled their books 6 WEEKS later!!!!) I decided to write this scathing review. So, as a traveler I can safely advise others to SAVE YOUR MONEY!
15/12/12 | Link
| Rating: 1.0
4. Adrienne M.
My fiance stayed here in a studio room for a conference. I visited and thought it was a pretty nice place. The room had two double beds, which were very comfy, a balcony, a shower, a separate sink area (both the shower and sink were a bit small) and a kitchenette with dishes and basic appliances, which is really nice if you don't want to have to pay Park City restaurant prices 3 times per day. In addition to the usual maid service (making beds, taking out trash, etc) the maid also did dishes left in the sink. I don't know if that's a service the conference paid for or a standard part of the hotel. Unlike others, I thought the cleanliness of the rooms was completely fine (and I tend to have pretty high standards for that) and I didn't think the room looked dated or in need of renovation. I also had no problems with the thinness of the walls, and thought the soundproofing was average to above average for a hotel. Its certainly no luxury resort, but it seemed like a perfectly decent place to stay. I can't comment on value, since I don't know the room prices. My biggest gripe was with the internet, which, while free, did not function at all. It would have a short phase where it was working but very slooooow, but then it would just completely stop working for awhile and refuse to load pages, then go back to loading things very slowly. Very frustrating!
24/07/11 | Link
| Rating: 3.0
5. Lisa B.
If you have absolutely no standards and hate yourself, this is a great place to stay.
That said, I am certain that there are plenty of people (target audience - groups of guys here for the cheapest boarding vacation they can find) who won't mind these accommodations.
Here are the bad things:
- Dirty, grungy rooms, beds, furniture etc.
- Extremely thin walls - when someone opens the door next to yours, it sounds like your door is being opened.
- Lax security - the front door to the building doesn't lock, and there is no front desk or receptionist in the buildings (just in the main Carriage House, where you pick up your keys).
- Old TV that turns off randomly
- Heater that is either too hot (like boiling) or doesn't work at all
- Dirt and construction grime in the hallway, including a plastic sheet
The good things, if that didn't scare you away:
- Cheap, obviously. But not cheap enough to make it worth it, in my mind
- The excellent Park City Transit buses stop right outside - they will take you to Park City Resort, The Canyons, Deer Valley, and other parts of Park City
When I checked in at Carriage House, the receptionist was unable to tell me exactly where the room was (it's down the street, there are three buildings that make up "Prospector Square Lodge"). She also told me that there was a code on the outside door that I had to use to enter the building. This code had a * and a 6 in it, but the numbers on the door went from 1 to 5. This makes no logical sense. When I called her to ask, she actually had no idea that the doors in this building don't have a 6 and a * in them. She seemed to know nothing about this at all. Luckily (sort of), all of the outside doors were open, and they do not seem to lock.
Down the street on Sidewinder there are a couple of places to eat, and the restaurant in the Marriott serves breakfast.
You were warned.
02/03/10 | Link
| Rating: 1.0
6. Amy W.
My bf and I stayed at this hotel for my Birthday. Initially the place seemed OK. They recently renovated and gave the place a face lift with tasteful decorations, tile, etc.
Within a few minutes, we noticed the TV did not work so we called maintenance. The man that came appeared to have been up for days on meth and spent the next hour tweaking on our TV, mumbling and cursing to himself an telling us what a cheap bastard the owner was. My bf called the front desk to request a room change to end this ordeal and was told they would call him back. As I sat watching this guy struggle with the TV and my bf try to help him (they should pay my bf for working on vacation), I noticed stains on the couch and spots on the carpet- eewwww!
I decided I would take a shower to relax after my long day of skiing and to escape this weird guy in my room, but there was NO HOT WATER! We called the front desk again and they tried to change us to a crappy, smaller, unrenovated room. We declined and demanded that they needed to work with us- it was my friggin Bday after all.... Finally, they agreed to give us a larger upgraded room (2 hours later and with a lot of attitude).
We ended up missing dinner for my Bday dealing with all of this :( The next day during check out, we told the staff what happened and they seemed uninterested and frankly used to hearing complaints. I would NOT go back and NOT recommend this place to anyone.
08/03/11 | Link
| Rating: 1.0
7. Elan B.
We had an absolutely terrible experience. The manager who went by the name of Trina was extremely unfriendly, condescending, and unhelpful. Basically treated us like dirt. Please never go here, it's an absolute waste.
31/12/12 | Link
| Rating: 1.0
8. Jen F.
For salt lake, the price is not too bad. We stayed in the 9th building. I do not have complaints about the room itself, it was clean and nicely furnished. However, the walls are very thin. I could here other people close by partying. I was scared walking into the building. The hallways have a lot to be desired. And the hot tub was pretty gross. It was a weird color and had so much chlorine that even after shower, my boyfriend still smelled of chlorine and itched all night. But 3 stars because the room itself was cozy ad the price was nice.
04/03/14 | Link
| Rating: 3.0
9. Shannon B.
The Prospector in Park City unit #727 is lovely, everything you need, kitchen, fireplace, nice decor, comfortable. I highly recommend it,
03/11/13 | Link
| Rating: 5.0
10. Brad G.
This place is awful! We just stayed in building 9 the condo was pretty clean had a little weird smell. The Shower would not drain so the tub was always dirty couldn't get anything to go down to clean it out. We stayed here since the price was right, we would be snowboarding all day and wanted to come back and go in the jacuzzi and then go to dinner... Well the first night we went to the jacuzzi there were a bunch of drunk people all over each other so we didn't stay but 5 min. the next night we just walked up to the gate and heard the same type of behavior so didn't even want to try it. We finished early the 3rd day and went in while the sun was still out, it was soooo dirty we got out and went to take showers there were bugs coming off in the shower it was awful! I went to complain and the guy at the front desk said eww and said he tried to call his manager but couldn't get a hold of him and never called me back. I would not stay ever stay here again!!!!!
19/03/14 | Link
| Rating: 1.0
11. Mary H.
What a debacle.
Hotels.com changed our Six Night 2 bedroom condo reservation to 2 efficiencies (in 2 different buildings)+ $250 voucher and 10% off. Fine.
Let's Begin with check in. Keys in lock box in Carriage House building that was locked. Let in by another guest. Keys in envelope with map. Got to building but could not get in. Again let in by another guest. Key to room worked. Called after hours number to get new keys for both rooms. Took at least 1 hour to get in our rooms.
Conflicting info on housekeeping policy. One stated no service but could request towel change. Another said mid stay cleaning for six nights. Requested service but did not receive. Talked to persons at main desk then later told we should have dialed another number. Bottom line we needed a vacuum and fresh sheets but did not get them. Towels, however, were delivered to room and garbage taken out.
Heater did not work and toilet overflowed in one of the rooms. Was told by maintenance that they were too busy. Refrigerator froze the food. It did not turn off in the off position. No laundry in the rec center. Told to go to Ying's Laundry or call to be let in to locked Cariage House. Was told to contact the property owner to extend our stay.
Hot tub was nice but bring own towels. Location near ski area and town.
Went to main desk to check out. Told we could check out there. Then told to drop keys off at Carriage House. Again building locked and no one there. Pounded on door and was let in by cleaners.Dropped keys in a box.
It really is a case of poor management. There are several different entities, Carriage House, All Seasons Resorts, Silver King Hotel, property owners that do not communicate well.
The price was great but customer service needs to improve to make this a great place to stay in Park City.
30/12/14 | Link
| Rating: 1.0
12. Dani S.
Reviewing the theater ONLY!
Came to this place to screen some films as part of Sundance. The seats are sooooooo comfortable: soft, cushy, and has a nice recline to them. Definitely reminds me of those massage chairs. Sound quality is decent, the screen could be bigger, but overall a good experience.
sorry peeps, I didn't see any celebrities. :P
09/02/11 | Link
| Rating: 4.0