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The Lodge At The Mountain Village in Park City, UT

The Lodge At The Mountain Village in Park City, UT

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Company Info:

Rating: 2.59

Address: 1415 Lowell Avenue, Park City, UT, 84060
  • Mon: 9:00 am - 5:00 pm
  • Tue: 9:00 am - 5:00 pm
  • Wed: 9:00 am - 5:00 pm
  • Thu: 9:00 am - 5:00 pm
  • Fri: 9:00 am - 5:00 pm
  • Sat: 9:00 am - 5:00 pm
  • Sun: Closed

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Comments (17):

1. Chisato S.
This lodge is a true ski-in and out lodge. We stayed there with another couple for 4 nights. One bedroom plus loft came with two large bedrooms and 2 full baths and 2 half baths. The kitchen was fully equipped. A nice surprise was a private Jacuzzi on the deck facing the Park City Mountain Resort. The unit we stayed was a little dated and needed major face-lifts, but it was clean and well furnished.  
We did not rent a car, but were just fine with free buses that came frequently in front of the village. We were able to really relax and enjoy ski/boarding while we were there. We will definitely come back!

31/03/10 | Link | Rating: 4.0
2. Molly P.
This place is dated, old and not nice. I was in room 207A and 207B. My TV did not work when I arrived and the front desk closes at 6 pm so there is no one to help. When they fixed the TV they pulled the interior door shut and took the key. There is NOT a 24-hour front desk so getting someone to help after hours was long and tedious. This visit was in August 2010 for a work retreat It must have been a cheap place to stay. The bus stop to Main Street is on the property -- that is the only decent perk. Yuck, yuck and yuck. I travel full time for my job and expect a certain level of amenities and cleanliness when I travel and the Lodge did not fit the bill. Lighting in parking area is POOR!

07/08/10 | Link | Rating: 1.0
3. Nicole C.
The location of this hotel is awesome.  Our room was 200 feet away from the alpine slide.  Let me just start blabbing as to the reasons why this place pissed me off.  We arrived at 6:30 to check in.  All the lights were off and everything was locked up.  We wandered around for a minute and found a sign that said if we were checking in after hours (they closed at 5pm), that we needed to find the wall safe, input the code that came with our confirmation number, open said safe and our keys would be inside.  Well, there was another couple there looking to check-in and the lady was as smart as a box of fricken rocks and she kept putting in the wrong code.  So, the safe stopped working because apparently you have only so many tries before you are totally denied.  We ended up having to call the number next to the safe and some dude came down to check us in.  We finally got our keys and headed to the room.  Wait.....wait, we finally got our keys and then went on a damn treasure hunt with some lame ass map trying to find our room.  First we went into the wrong garage.  That part was our bad.  My wingman, the hubs, told me to turn into the wrong place....but to his credit, the map totally sucked.  Went up in the elevator in the wrong garage, only to discover that our room number wasn't even on the entire floor we were on.  Imagine that.  We went back down, drove out of wrong garage, found correct garage, parked and wandered around the resort trying to find where to go in to get to the rooms.  FINALLY found the door, the right elevator and the right room.  The room was small, but cute and clean.  There was a patio with nice views of the resort and a bunch of shops.  Our balcony was shared with the room next to us (as in, they could go out their balcony door, walk 3 feet, open our sliding door if it was unlocked, and cut our throats in our sleep).  As it's the off-season in Park City right now (June), we only paid 73 bucks with tax for 1 night.  If getting our keys and finding the room wasn't such a pain in the ass, I might have rated this place higher.  I'd have no issue with staying here again though.

12/06/10 | Link | Rating: 3.0
4. Cya Z.
Ok. The facility is old and rustic. Now for the good news. The location is great. Located on the base of the ski run and you  can wake up and go skiing right away. No worries about parking or walking far away.  If you like to ski or snowboard this is the place to stay. Location location location

13/04/12 | Link | Rating: 4.0
5. Scott F.
Do not stay here if you want any kind of service.  They are understaffed, terrible customer service, no bellman, old rooms, torn comforter, wallpaper curling off walls, front desk is totally mismanaged, we waited for an hour for housekeeping to show only to call the front desk 45 minutes later to be told they went home. We were told they were here til 8pm. We called at 5;00pm. They finally changed our sheets and changed our bath towels at 6:45pm.  They have no safes in room.  We were told there are no safes at front desk.  No common area anything.  Restaurants and bars outside (it's 16 degrees). There is a refrigerator in room and a handful of restaurants you can get food delivered but the room is so small there is no place to eat unless you want to eat on your bed.  For what these guys charge the value is just not there.  The location is good since you are on the slopes but for the money.  in retrospect I wish I stayed in a real hotel or condo.  I would not stay here again or recommend it to anyone.

27/12/12 | Link | Rating: 1.0
6. Caitlin E.
Couldn't ask for a better lodge to take a break from the hill at. New, clean, great food, friendly staff, cute ski shop. Perfect!

26/02/12 | Link | Rating: 5.0
7. Ruth H.
Expensive mistake! Bait and switch. The room was advertised to us as a premium hotel room. The room small with an over sized four poster bed that blocked the view of the TV sitting on top of dresser.  All high end hotel rooms we have stayed at usually have ice bucket, which this room was missing on top of other things. Expectations of the standard hotel room daily maid to cleaned room with bed made and towels replaced, did not even come close. Apparently, the room is owned individually by different owners and it is up to them to furnish the rooms. There was not a table to eat at or put a small lap top and one uncomfortable chair. With Limited electrical outlets we had to plug in our iPad and phones to charge in the tiny bathroom. If we were told that it does not even come to par with best western or motel 8, then we probably would not have stayed here and just go back and stay at Deer Valley where we normally stay at.   We wanted to try something different and last minute reservation made in haste was a big mistake. ...don't make the same mistake if you have expectations of what a basic hotel room should provide.

26/02/14 | Link | Rating: 1.0
8. Andy M.
The worst hotel experience of my life.    Staff could not have been ruder.   Place was filthy, with tons of things needing maintenance (which hotel would not address).  Had 8pm flight out on last day, versus 10am checkout, so critically needed to store bags for the day so we could ski, but hotel refused.  Ran out of clean towels by day 2 of five-day, $4,000 stay ... but couldn't get clean ones from the hotel, and washer/drier in room didn't work.  Had to use dirty towels for last three days.  Pretty long (and uphill) walk to first lift, as "ski-in/ski-out" goes - starts to feel like the parking lot trek in ski boots you were trying to avoid.

30/12/12 | Link | Rating: 1.0
9. Adamantium P.
Girlfriend and I stayed there on the 4th of July. NO A/C?!?!?!?! We were told that A/C was a special request that was not always fulfilled. WHAT? This is the 21st Century. Stop being cheap and upgrade! We left after only 4 hours of being checked in. Awful awful awful. Too expensive for a room I couldn't use and non-existent service.

09/07/12 | Link | Rating: 1.0
10. David H.
What a gem!!  I found this place on Hotels.com , and it was by far one of the cheapest places.  I didn't realize it was the hotel in the actual Park City Mountain Village!  
Our hotel room was about 80 yards from the bottom of Payday chairlift.  Our balcony looked over the bus stop, which gave us free transportation to Main street in 10 minutes.  Just down the stairs from us was the ice skating rink and numerous shops, and places to eat.
The location CAN'T GET ANY BETTER, unless you sleep ON the chairlift... and for $135 per night the week before Sundance... good luck beating that!
Talk about getting what you pay for... the picture on lodge-at-mountain-villag… and on hotels.com shows the balcony of the room we stayed in.

20/01/10 | Link | Rating: 5.0
11. Jenny S.
I have to admit, I can't rate The Lodge in terms of price, because I was fortunate enough to stay here with some friends who were footing the bill.
However, I can say that the rooms were clean, and homey. It's easily possible to judge the slightly dated decor, but they fit with the general theme. "Rustic" does not necessarily have to be a dirty word, especially when you consider how the general idea fits into the surroundings. In Vegas, I would expect five-star amenities and random extras (TVs in the bathroom mirrors springs to mind) that just don't make sense in a city that is visited (at least by me) most often for its outdoor beauty.
If we had visited here for a cozy weekend retreat perhaps my review would be different; however, we came to ski, which means we weren't overlong in our rooms in any case.

The location of The Lodge is perfect for winter sports. You may have to rent a car or take a taxi or shuttle if you want to visit surrounding areas, but if you are here purely for the skiing, you won't be disappointed with what's available in walking distance.

However this is not a five-star resort, and I do have to dock them one additional star for the unfortunate loss of my son's Nintendo DS while we were in residence. While we reported it to the front desk, and they inquired of the maintenance staff, the darn thing simply went missing. It's almost worth half a star that we didn't notice its absence until the day we were packing to leave, but we turned the rooms upside-down looking for it and it never resurfaced. I did make inquiries with the airline (on the off-chance we had somehow left it on the plane over) but I do remember him having it in our rooms. Unfortunately even looking all over- under the bed, on the balcony, in the toaster even- it never turned up.

All this said I would be willing to stay here again, just keeping a closer eye on our belongings and being a little more organised. For a weekend ski trip, however, we had a fantastic time and I simply can't rate The Lodge as less than 3 stars.

06/02/12 | Link | Rating: 3.0
12. Star B.
I'm knocking it down a * bc hotel staff gave us bad directions - within their OWN hotel! They were pleasant, but directions had us walking around the whole building to our room (as opposed to 2 shortcuts we found ourselves).  The location is great for the summer slides, hikes, etc (like 10 steps away), bus stop right in front, a pool, & hot tub on each floor. Do note the Lodge is split between condo rentals, owner occupied, & hotel.

26/06/13 | Link | Rating: 3.0
13. Michael J.
DONT BOOK HERE.  Had to cancel for a medical reason 45 days in advance. Sure, they state 60 days notice in the fine printe when you book online but youre seriously telling me 45 days isnt enough time to find another occupant?!  60 days or 100% of payment? Totally obnoxious, weasily, money grubbing policy. Its insulting. I'll never stay here if my life depends on it. Plenty of other places to choose from.

01/01/14 | Link | Rating: 1.0
14. kathy s.
Are you kidding me?STAY AWAY, do NOT give them credit card number. I booked a 3day stay and and realized I need to cancel reservation since my sister in law was graduating from nursing school that weekend. So I called to cancel the trip, 5weeks in advance!FIVE weeks...in advance....and what do they tell me??that they need to charge my credit card regardless since they have a 60 day cancellation policy!!!!what?????? Never heard of such thing, going to close card and call my credit card company. Fraaaauuuud is what this is. Very angry. Never ever will do business again.

01/01/14 | Link | Rating: 1.0
15. Robyn C.
If you like skiing or boarding Park City Mountain Resort, this is the place to stay!   It's conveniently located right at the base of the mountain so you have easy access to the ticket booths and the Payday lift.  We stayed in rooms 203A and B and they were great.  The rooms and bathrooms were clean, and the kitchen was well stocked with whatever we needed to cook and eat with.  It does have a fridge, dishwasher, stove, microwave, sink and oven.  There is also a cozy fireplace and a huge flat screen TV in the living room.  It's also right next to the elevator and one of the hot tubs.  It's great because you can angle the TV, open the blinds and watch TV from the hottub, yes, no sound, but at least you can watch something!  If you stay here, ask for this room!

07/03/13 | Link | Rating: 5.0
16. Nick O.
Boy, are we disappointed!  Just checked in and we were completely lied to about the room.

I booked a "Premium Studio" at The Lodge.  Amenities on my confirmation (printed) show:

Ski In/Out
Kitchen
Sleeps 4

That's just a few of the incorrect items.

The place is the size of a closet.  One bed and one bath and one closet.  No kitchen.  No couch even so I'm not sure what "Sleeps 4 meant unless it's one really cozy family.

Ski In/Out?  No chance.  This room is at the end of a hallway on the third floor.  I would have to walk down the hall, go down the elevator, across the courtyard, up the steps, another couple hundred yards of concrete before you to get to the snow to walk to a lift even further.

Mind you, I booked the Ski In/Out at a significantly higher cost because of my pregnant girlfriend is not skiing and I planned to stop by to check in on her once every few hours.  Now what does an expectant father do?

Stay away if you don't want your vacation ruined.

UPDATE:
No wi-fi, which should go without saying, was clearly advertised.

UPDATE TO THE ONGOING SAGA:
The front desk told us the hotel shuttle makes trips every 5-10 mins and to wait patiently by the curb.  After 15 mins, another family showed up, called the front desk and were also told 5-10 mins.  The bus showed up in 32 mins.  When I asked if that was normal, he told us the front desk has to call him to tell him there is a customer waiting and they never called for either family.

I wish I could rate this hotel a 0.

27/02/14 | Link | Rating: 1.0
17. Benjamin T.
Awesome place. We were upgraded on a Groupon deal. Room 269A is a condo - the only one I hear with a hot tub. Being in a hot tub on a balcony outside overlooking beautiful mountains full of snow is divine. Thank you for the upgrade! Also, fireplace, kitchen, and walking distance from great food, skiing, bars, and coffee. Worth it! Using Groupon.

It's very quaint and homely. It's not very upscale. Definitely not a five star type hotel, but the service and comfort were great. It's like a very upscale dorm room.

Definitely recommend staying here. If you can get into room 269A, it would be even better.

08/11/13 | Link | Rating: 4.0