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The St. Regis Deer Valley in Park City, UT

The St. Regis Deer Valley in Park City, UT


Ideally situated in lower Deer Valley and the private Deer Crest community, The St. Regis Deer Valley pampers guests in a splendid setting with effortless access to a world of year-round outdoor sports and the vibrant town of Park City.

Unwind in absolute luxury with ski-in, ski-out access to Deer Valley's® impeccably groomed slopes, a private ski beach, split-level infinity swimming pool and adjacent hot tubs. Remède Spa offers total indulgence and a superb Athletic Club.

Guests are surrounded in plush, residential-style comfort with expansive views of the Wasatch Mountains from 181 sumptuous guest rooms, including 67 spacious suites. Enjoy private or Juliette balconies, fireplaces, and signature St. Regis Butler Service.


Company Info:

Rating: 4.22

Address: 2300 Deer Valley Drive East, Park City, UT, 84060

    Hotels in Park City, UT



    Comments (74):

    1. Pink P.
    This has gotta be the coolest St. Regis I have ever seen.  You drive up to the valet at the bottom of the mountain, and a leather-seated funicular takes you up to the resort which is perched on top of the mountain, with breathtaking views of Park city along the way.  The bar at the hotel is the perfect place to just chill with friends.. a great getway from the main street/ Sundance hustle and bustle (hint: try the lychee raspberry martini).  Terraces with open fireplaces give you a view of the ski slopes with skiers skiing right into the hotel... just amazing...

    24/01/10 | Link | Rating: 5.0
    2. Christie B.
    I have traveled extensively and count this new St. Regis among the top three resorts I have ever seen.  Spending time with my niece, Ashley, in the lounge and sipping on Champaigne cocktails was amazing.  The lighting, the furnishings, the dining concepts, apres ski areas, library, waterfall, I can go on and on.  I was lucky enough to be escorted by Scott around the resort; he's the general manager of the restaurant.  Also, Catherine, the restaurant manager, came to our table and welcomed us personally.  JUST GO THERE!

    15/12/09 | Link | Rating: 5.0
    3. C N.
    Stayed here with my son. This is a first class hotel/resort. I have stayed at properties of this type all over the world. The service is up there with those in Asia. Looking forward to making a return in the future.

    18/10/10 | Link | Rating: 5.0
    4. Gregg W.
    I've been coming to Deer Valley for years and watched the St. Regis come out of the ground.  After a few years without a visit, when my dad  suggested a boys ski weekend - it sounded great.  I've stayed all over Deer Valley (Black Diamond, Empire Pass, Stein Eriksen) and this place was nicer than ALL of them.  The service was over the top (better than even Stein Eriksen) the food was excellent (not too obscenely priced) and with free transport into Park City, it was a great time.  The pool area has two big spas and a multilevel pool heated to about 90 degrees with poolside food and drink service.  The room was a decent size with a huge bathroom and shower as well as a little balcony with teak chairs.  The ski valet stores your skiis and boots (and heats your boots so they a toasty in the morning).  Being built into the side of a mountain, some of the design is a little cumbersome, but all in all, it's a well thought-out place.  The ONLY ding I would give - is that the location is on the side of the mountain that only gets sun in the afternoon so you really need to ski down to Snow Park for access to the best skiing.

    01/04/12 | Link | Rating: 5.0
    5. Stacey C.
    We hosted our Rehearsal Dinner in the Library at St. Regis October 5th, 2012, and it was absolutely perfect!!  Catherine Johnson was amazing and so easy to work with and so professional  and helpful and accommodating!!  Everyone that came to our dinner LOVED everything about it....the ambiance, the food, the service, the funicular ride, the fire pits, the attention to detail that Catherine provided....everything!!!  I could not have asked for a more perfect night!  Catherine was by far the sweetest person in the world and made our planning so simple and stress free.  St Regis and Catherine made us feel so special with the signs on the TV's welcoming our party to the signs at the funicular to the staff that they had welcoming us and showing everyone where to go and providing the transportation was so easy and helped with our party.  AND they were sooooooooo kid friendly!!!!!!!!  Dave and Catherine did an incredible job making the kids feel just as important and part of it all with ages ranging from 7 to 74 everyone felt at home.  I absolutely recommend Catherine and St. Regis for everything from skiing to hotel/spa accommodations to hosting an event!  We will be back every time we are in Park City!!!

    13/10/12 | Link | Rating: 5.0
    6. Doug D.
    This is the finest Starwood property in my experience, I have yet to visit St. Regis, Kauai.  This is my best mountain bar experience-scenic, contemporary cuisine, decor.   Bartenders Alex, Marcel knock it out of the park.  I understand the St Regis (NYC?) created the bloody Mary.  Funicular (transport system) is the only like it in North America.  Summer can be a bargain, winter though is strictly elite pricing.

    11/07/11 | Link | Rating: 4.0
    7. Meena T.
    We travel weekly for work and extremely enjoyed our stay at the St Regis Deer Valley. We were both in the area for work and decided to stay at the St Regis for some R&R and Golf lessons. The St. Regis is removed from Park City, but still close enough to get to great restaurants and nightlife if you want to venture out. It is the perfect getaway and everything you'd expect from the St. Regis--great service, plush beds, warm decor in the rooms, full kitchen in the luxury suite, and a bulter who will bring you drinks through out the day and help you with anything you need.

    Joseph Torreano was our butler for the 3 nights we were there.  He was very attentive.  He not only answered all of your questions and got problems resolved, he took ownership of it as well, constantly following up.  We stay at several hotels and are tired of workers "pretending" to be helpful and just provide excuse after excuse of why something couldnt get done.  Joe, did not do this.  He always provided solutions and were he could not, he provided me with facts and insight. He was terrific.

    Thanks Joe!

    BTW, the restaurant in the hote, J&G Grill, was great for dinner. The wild salmon was the best I ever had. Some friends had the Wagyu Strip (a cut similar to a Kobe steak) and it was amazing. We were there for lunch too, but the service at lunch is spotty and food was not good at all. The tuna burger lacked flavor and the mac and cheese was watered down and runny (gross)! The mac and cheese was so bad they had to remove it form our bill. It was a huge disappointment becuase it was so well prepared at dinner a few nights before. I think it is better to venture into Park City and try some of the restaurants there, but J&G is not a bad option if you don't want to leave the property.

    24/08/11 | Link | Rating: 5.0
    8. Maureen M.
    We waited 45 minutes for a bottle of wine.  Helped ourselves to popcorn,  the issue was staffing.  One waitress on the pail and she got slammed.  Nonetheless, the markup on the wine is so high that this type of service is entirely unacceptable.

    31/03/11 | Link | Rating: 1.0
    9. Tim L.
    The service was impeccable.  We stayed one night while passing through and were treated like royalty.  First, we were upgraded to a larger room more like a suite.  It included a fireplace, bathroom with a rain shower and a soaking tub with a separate area for watching tv.  the room looked over the pool and the ski slopes which were only 10 feet away.  Views are spectacular.

    We also had dinner and drinks.  For drinks I would highly recommend the cucumber martini made by Brett or Tim.  After a delicious dinner, we were given a short tour of the facilities including the wine rack room.  

    Overall, I am not easily impressed, but this place gets 5 stars.

    25/05/10 | Link | Rating: 5.0
    10. Clayton P.
    The first franchised Starwood property is epic.  From the initial ride up the funicular, to the sweeping views of deer valley, the first class service, amazing amenities and great dining options make this a MUST STAY spot.

    The wine bar has some amazingly good wine and the fondue is a must!  Shoot, you could spend your entire day here doing a whole lot of apres ski and not a lot of skiing.

    A written review can't do this place justice, picture might help but the full story awaits once you arrive!

    01/02/10 | Link | Rating: 5.0
    11. margaret m.
    Wow.....gorgeous atmosphere...fantastic staff with incredible service in the bar area for lunch.  Absolutely hands down the best Bloody Mary I have ever seen or tasted. I had shrimp salad, my friend had the crispy cod fish & chips.  View of mountain spectacular from lounge and the fact that you can ski in is killer.  Prices are NOT outrageous.  Really great

    09/03/13 | Link | Rating: 5.0
    12. Jon F.
    Of course, this hotel is spectacular. Make no mistake: Stein's finally has a formidable competitor. Although nothing like the Wynn stylistically, the St. Regis' pristine grandeur reminds me of it -- as if its wintry antipode.

    A local at Adolph's recently joked: "It was so slow, I almost got good service at the St. Regis." Indeed, unfortunately, the St. Regis still has miles to go before it can sleep soundly on the laurels of its supposedly "bespoke service" (the bellman was apologetically unable to get a taxi to come in less than an hour), but once it gets that sorted, it will be a world-class hotel.

    03/02/10 | Link | Rating: 4.0
    13. Marie A.
    This review applies only to the restaurant.

    Apres ski here is one of the best around! Either take a unique, scenic ride up on the funicular or hit the restaurant straight from the slopes - no matter how you get there, you know you'll arrive to great atmosphere (both outdoors and indoors), a fantastic cheeseburger, yummy french onion soup and a great salad wedge (really, the salad wedge is yummy - even guys thought so).

    A few caveats: remember you're in Utah - VERY watered down drinks. Also, this place gets quite busy for apres ski, so service can take a while (hint: order a few things at a time if you're planning on doing more than one round of food/drinks).

    If you don't order multiples, luckily the watered down drinks and the slow service balance each other out so you won't find yourself paying even more than you had braced yourself for (St. Regis after all...) because you've had too many.

    31/01/11 | Link | Rating: 4.0
    14. Chris M.
    Words can't describe the top level of quality and service this resort provides.  Especially Tom!

    19/01/12 | Link | Rating: 5.0
    15. Alice Y.
    Amazing. Beautiful. Luxurious.

    Aaaaand... I'll leave it at that.  I'll never be able to afford it, but if you have Starwood's points, this is where to spend them.

    07/01/11 | Link | Rating: 5.0
    16. V L.
    Upon your arrival I can almost bet you will wonder "am I in heaven", the exquisite feelings will remind you that in fact you are not in heaven but some where above that. Fabulous.  The snow has never felt so hot.

    13/04/12 | Link | Rating: 5.0
    17. Brian L.
    Felt like I was in another world at the St Regis (like most St Regis locations). All the staff was very friendly and helpful. Loved the nightly saber champagne toast, hot chocolate spread, s'mores (didn't have time to try this) and coffee and tea in the morning. The lobby area has a huge fireplace, library and other rooms were you can sit down and watch TV, play games or just relax and look out the window which makes it feel like home. The free Escalade shuttles can take you to town or another nearby resort. They were always available and came within 10 minutes. We visited the Montage which is a very nice resort and has good food options, but we liked the location and feel of the St Regis better. We had the hamburger, pizza, chili, chicken sandwich, famous bloody mary and a martini (not all in one setting) at the J&G Grill. Dinner was $80 for two entrees and two drinks - kinda pricey but at least the food and drinks were good. Ate breakfast in town at the Eating Establishment which was much cheaper and still a good meal. Room was very comfortable and clean with two housekeeping visits daily. Had a gas fireplace, two TVs and view of the mountain. The pool and both hot tubs were open til midnight and it was great to sit outside in the snowfall and relax in the hot tub. I would come back to this St Regis in a heartbeat!

    27/12/12 | Link | Rating: 5.0
    18. Angela H.
    My favorite thing about this hotel just might be the funicular.... more on that...

    I came here a week before the start of the snow season so the place was pretty empty (good for us!)  And apparently we were to last people to check in that night,  because the moment we walked in I was welcomed with a "Miss Ha, we've been waiting for you!"  That can be welcoming or creepy depending on how you see it but it made me feel pretty important... haha.  I must note that the hotel entrance was quite hard to locate and the setup is interesting because you must check in on the first floor in a small building, then you must take the funicular (a fancy little tram that's windows on all sides that goes up the mountain) to the actual hotel.   The funicular looks beautiful at night since it is lit up.  You must also valet your car at the bottom of the mountain and then your car gets parked in a private neighborhood that surrounds the resort.

    After arriving at the actual hotel we were greated with our butler, who had time to show us around the entire hotel!  The decor was very cozy and luxiourious (as is all St. Regis resorts), and I love the big fireplace.  The layout of the resort is confusing to say the least, but the butler also commented that it's due to the landscape on which the hotel was built on (makes sense).  

    Onward to rooms... I was fortunate enough to get the platinum upgrade to their Astor suite, which had a separate living room with built in fireplace.  The bedroom had a separate fireplace that was definitely leveraged as it was quite chilly.  Ah, comfort.  Note that there is no mini-bar because, well, we're in UTAH DUH.  There are alcoholic beverages in their bars for those that do care but I happen to think their house made sodas are delicious!!!  

    Don't forget to request your free coffee and tea butler service (not quite free since you have to tip the guy haha) in the morning!  I got hot chocolate with marshmallows :9.

    The St. Regis simply doesn't go wrong when it comes to providing luxury and comofort for a getaway weekend :)

    03/12/10 | Link | Rating: 5.0
    19. Benjamin L.
    My partner and I had a fabulous lunch at the hotel. Service was helpful and professional. We were well taken care of, and left full and happy.

    28/11/12 | Link | Rating: 5.0
    20. Henry Z.
    I've heard people say that other resorts (Whistler, etc.) are better but the lift-tickets at Deer Valley actually aren't that expensive and BEST OF ALL the resort bans idiot snowboarders. Skiing is great anyways, but skiing without snowboarders is what Dante and Beatrice did when he finally got to Paradiso; snowboarding is a 3rd circle of hell offense. So great.

    Ski-in and ski-out access literally (some places really stretch to call themselves ski-in ski-out; not here) to the best ski resort I've ever been to.

    And the ski resort is great, but the 5 stars is because this is unquestionably the best Starwood I've ever been to. I got confused getting here because I didn't know you had to take a funicular to get to the hotel since it's up on the mountain like a fairy tale castle, which I didn't expect. I thought my GPS had just taken me to the wrong place.

    And maybe it was the night I was there but the fire pit was beautiful that night. If you're a skier, you're basically an idiot if you never come here. Make it a life priority.

    09/04/11 | Link | Rating: 5.0
    21. Katrina E.
    We all love to live a luxurious life, or at least on vacation. This hotel is amazing. All the staff is very helpful, and are always willing to do whatever you need (even when I had a blonde moment and couldn't figure out how to use the stove). Room service comes within 30 minutes of ordering, housekeeping arrives prompt for turndown. The hotel itself is gorgeous and there are always things to look at whether it be the people skiing down the mountain, the nice fireplaces, the heated pool and hot tub, the amazing spa (it's expensive, but this is the St. Regis we are talking about!). I wanted to venture into town to look at the shops, the hotel had a St. Regis SUV drive me into town and then pick me up when I was done, simply fantastic service.

    We were originally supposed to get a room with one bedroom and 1.5 baths.  When my boss discovered there was only one bath and called the concierge to complain, they were very apologetic but admitted that the room he ordered was "only accurately described for 50% of the rooms", hello false advertising! Thank god they switched us the next day without hassle.

    Overall, a great experience thus far.

    31/12/10 | Link | Rating: 5.0
    22. Janet T.
    On a recent business trip to Park City, I was able to get a room for 4 days at the St Regis - Deer Valley. The resort was amazing inside and out with an incredible view of the snowy mountain just a few feet from the front entrance.

    The rooms were luxurious with a giant balcony overlooking the slopes. My room was pretty cozy with a nice fireplace which was always on when my bed was turned down by the maid.. There was also a TV embedded inside the bathroom mirror, which was pretty awesome. I'm not sure how many people watch tv while they're doing their business but I guess I can't complain.

    Service was awesome and very attentive, I guess that's what you should expect after paying $400 a night. The only negative was that I wasn't able to get reception on my cell phone during my whole stay since it was so high up on top of the mountain. All in all, probably the best resort in Deer Valley!

    15/01/11 | Link | Rating: 5.0
    23. George M.
    My wife and I stayed here while attending a business conference. I was at this property last year. Both stays were first rate, top notch, best of the best, cream of the crop and any other superlatives you can think of.

    I was lucky to get a discount rate of $189 - rack rate was $349. Service was the best as you can expect from a St. Regis property. The public areas were simply beautiful. Our room was spacious with a private balcony with a beautiful view of the mountains.

    Have some fun with this: ask the front desk for change of a $5 dollar bill. The clerk will put your 5 one dollar bills on a silver plate and pass it over to you. Classy stuff!

    20/06/11 | Link | Rating: 5.0
    24. Kevin R.
    Awesome Après ski fare and drinks!  The 7452 (the exact altitude of the hotel) Bloody Mary is the most fantastic bloody marry I have every had!

    30/12/12 | Link | Rating: 4.0
    25. Jenny L.
    The only thing preventing the additional star to complete the 5 is the process of getting from car to room. I arrived at 10:30pm, valet took my car, was escorted to the funicular by another person, rode the funicular up for 5 minutes, where another person met me, took another set I elevator downstairs to the lobby, then checked in by another person for another 10 minutes, took the elevator to the 5th floor to our room, escort took 10 minutes to show me all the amenities of the room. 10:30pm is a bit for me to be walking through the drawn out process of car to room.

    With that said the service here is seamless. Everyone is very nice and professional. They really made me feel like I was at home, which really made a big difference since I'm in the road all the time.

    Coffee and tea in the morning! Hot coco and fresh cider with all the fixens from 4-6pm. Champagne saboring at 530pm with the story of napoleon and history how saboring was consummated. Hot s'mores at 8pm... The skii lifts neighbors the hotel, and you can literally ski right into the hotel. It's too bad there's no snowboarding in deer valley.

    29/12/11 | Link | Rating: 4.0
    26. Marc K.
    5 stars!! if you can afford it this is it! it really is as good as it gets! top notch first class service, we had an astor suite with a kitchen, while it wasn't spacious it worked out well for us, my sons had to make do with a "normal"  room. the skiing and services are great,
    the only glitch is on holidays when the place is full, then the bar is too small because it is the only casual place for lunch or apres ski snacks.. They need a casual restaurant to get these families out of the bar!
    will comment on Jg grill in another review. good food, service fell apart.

    22/03/13 | Link | Rating: 5.0
    27. Tina Z.
    Ski in ski out is heavenly,
    Room with premium slope view is just fabulous...
    iIn my mind it deserve 5 star but they made a mistake in my bill and it took several phone call instead of one so I am removing one start! be careful for bogus "Honor Bar" charge!

    10/12/11 | Link | Rating: 4.0
    28. Kimberly M.
    Love this hotel! Amazing ski in and ski out at one of my favorite ski resorts! Excellent service and such a fabulous hotel! I also recommend visiting for après ski and if the weather is nice - sip a cocktail outside on the patio overlooking the slopes!

    14/04/13 | Link | Rating: 5.0
    29. Julia K.
    Where else can you get a butler at 2AM?! My friends and I arrived at this hotel at 2AM after a long flight and were tired. We checked in and were shown our room.

    Our room had a view of the mountain.. it was beautiful! Even at 2AM the mountain was lit up.. it was a VERY nice room.

    That morning I got my skis and got onto the mountain. This hotel is in the perfect location allowing you get on the mountain in the morning.. I LOVED the fact that the people in ski storage can put your boots on for you! Talk about service!

    J&G Grill is a great restaurant, riding up the funicular is part of the fun! The pool is great and the hot tub as well. How could I forget the hot chocolate which was FREE! With marshmallows and the smores outside.. this was a great hotel overall

    20/06/12 | Link | Rating: 5.0
    30. Rich W.
    Went for after ski trips and we were totally disappointed. We ordered 3 glasses of wine and one beer. The service was  terrible and the bill was $60. We received 3 tastings of wine and a beer without even an offer of a glass. The wine servings were just over a taste, about 3 oz. for about $16 a glass. Terrible service and way overpriced for what we received. Will never return.

    27/02/14 | Link | Rating: 1.0
    31. Hannah S.
    Excellent customer service and an extremely beautiful hotel.

    13/03/14 | Link | Rating: 5.0
    32. Joshua S.
    02.12.11 first visit

    ambience: A+
    service: A+

    overall: A+
    perfection from top to bottom. no flaws. none. nada. zilch. relaxation at its finest. if you go, your life goal will to be to get back to this hotel as much as possible.

    valet/shuttle service: amazing. Amazing. AMAZING!
    front desk attendants: so happy to see you, and accommodating to a fault.
    room service: VERY timely. hot food is at the right temp, colorful, delicious. pastries were buttery/flaky (as opposed to dry/flaky). and the delivery staff are accommodating to a fault.
    game room: so inviting, and...i just want to start screaming right now, because i just want to get back so badly. (not necessarily to the game room, but to the hotel...ugh.)
    patio and pool: i think i want to cry. get me back!
    J&G restaurant: see my review. "don't judge a hotel by it's restaurant."

    14/02/11 | Link | Rating: 5.0
    33. Angela S.
    Gorgeous view, smooth ride up the mountain for drinks, must sit outside by the fire to view the city.

    19/09/13 | Link | Rating: 5.0
    34. Sarah F.
    We didn't actually stay here, just came by to eat at the J&G Grill (which was very good and I've also reviewed).  But just getting to ride up in the funicular was enough to secure my good opinion.  

    Walking around I also loved the decor and outside near the fire pits they had free smores!!!  These people have seriously tapped in to their customers' inner children combined with Alice in Wonderland chairs yet staying very refined and fancy.  My family always gets a condo to stay in, so we probably won't end up staying here anytime soon, but I'm sure it's a baller place to sleep.

    06/01/12 | Link | Rating: 5.0
    35. Colleen C.
    Boyfriend: Please select a location somewhere between Des Moines, IA and San Francisco, CA for us to meet over the 4th of July weekend.

    Me: Great, I've booked us 3 nights at the St. Regis Deer Valley.

    Boyfriend: Is that the best hotel in Park City?

    Me: As far as I know it's among them, and....why?

    Boyfriend: Oh, that's how we roll now, huh?

    Me: Not really, I forgot I had 60billion Starwood points, so you'll just be picking up the balance and we'll be living the surreal life with a lot of rich white people at high altitude.

    Boyfriend: Ok sounds good, see you there.



    And so our decision making process went...The St. Regis Deer Valley is indeed among the nicest hotels in Park City, and in the winter I'm sure its one helluva scene. It's basically in a ski mountain.

    It was 101 on Sunday and it felt 80. I now believe what they say about the "dry heat." Always thought those nutters were bonkers, but it's true. Does not feel nearly as miserable as 100 and humid. Or 70 and humid. 101 and sunny/dry... = POOL.

    Also, this was my very first experience riding a FUNICULAR. What is this? (I didn't know) It is the little trammy thing that escorts you up the mountain from the base reception area to the hotel. Interesting, and wonderful views...although in the summer, hotter than hell.

    In the summer (obviously off peak) it's just a really nice, natural setting with a shit ton of trees, mountains, blue skies, a really nice pool and hot tub setup, gym and a great place to relax for a few days with a significant other you no longer see in your home state. Also, they go to great lengths to make it fun in the summer so there are a lot of games: badminton, ping pong, croquet, air hockey...whatever keeps you from wishing you were there in the winter, I suppose.

    The room: Wonderful, plush king-sized bed suite with a sitting area, 2 flatscreen TVs (and one in the bathroom mirror!) Bathroom had a soaking tub, rain shower and separate bathroom stall. Everything was quite spacious, the only thing I found annoying was there was very little place to put our clothes. 2 drawers in a suite? No closet? Strange, so I ended up with my bag strewn all over the floor, just like boyfriend likes it. Right. Otherwise though, we slept like babies...and enjoyed coffee and papers on our mountain facing balcony each morning. Hurrah!

    As could be expected, the service was stellar. Butlers, maids, turn down service, pool boys, not one speck of garbage or misplaced lamp in the joint. Serious dedication. Many people hovering to make sure all needs were met. A nice way to spend a vacation.

    Yes, it comes at a price of course. True though, you get what you pay for...and we paid for a relaxing, care-free, semi-luxury stay...which we got! And, we went horseback riding. Separate review, obvs.



    *Coffee served til 930am in the lobby. I walked down for a few cups on our last morning and it took about 15 minutes for them to replace it. Not a big deal, but for the luxe-ness of this place, probably something to make sure runs smoothly. Wealthy people get antsy! (No, I am not wealthy, at all...I do enjoy coffee though!)

    *Valet is $25/night, and there are no other options to self-park.

    *Restaurant (J&G, will review later) is lackluster at best. I'd take the courtesy shuttle (free) to nearby Apex (at the Montage) or into Park City to try one of the restaurants. Of all the meals we ate in PC, this was the most disappointing and expensive.

    *Starwood Hotel. Rack those points up!
    *Free Wifi for guests. (thank you very much)

    07/07/11 | Link | Rating: 4.0
    36. Kelly F.
    While it was a wonderful skiing experience, there were some disappointments about this hotel.  First the fire alarm goes off through out the day making everyone evacuate two times.  Second, the tv goes out for the entire night...imagine no tv in your room after a long ski day.  Thirdly, the water that comes out of the bath tub comes out dark reddish brown color, letting it run does not help.  I can't emphasize the TV being out of service!!!!

    23/12/13 | Link | Rating: 4.0
    37. Alexa A.
    LOVE this resort. Quintessentially Park City...

    Great food, fabulous drinks - you have to try the bloody mary, the ingredients have a story to tell about the history of the city. I don't normally drink Hot Toddy's but even their version was delicious.

    Beautiful hotel. Wonderful atmosphere - I will definitely be coming back again and again.

    19/03/13 | Link | Rating: 4.0
    38. Carolyn B.
    Signature bloody Mary's  are the best on the planet.  Great service.  Sitting on the sun deck is amazing.

    01/03/14 | Link | Rating: 4.0
    39. lynn c.
    Not sure if it's my luck or what but we went w/ a group of 40 for a company Christmas trip and everyone got a room available during check-in while I'm the only one w/ the room not ready.  Could it be I was the only Asian in the group??  They were giving me attitudes and had me wait for awhile and they finally gave in later and gave me a room that's been available.  Why not just give me that in the first place?  Totally ruin my mood for the few days stayed.

    15/12/13 | Link | Rating: 2.0
    40. Kelly G.
    A favorite retreat any time of year. Its just as beautiful in the summer as in the winter. I've stayed here many times, and will certainly be back soon!

    15/05/14 | Link | Rating: 5.0
    41. Stacy M.
    First of all, I generally love Park City, but I prefer it in the winter time because the snow is so beautiful. I've vacationed there in summer and it's very nice, just not my preference. I've been to the St. Regis many times and it's a beautiful property, very much in line with the St. Regis experience where ever you might be. However, I attended a wedding in Park City recently and we stayed at the St. Regis and it added another layer to how impressive their properties are.

    Okay, I was mostly blown away by the TV in the bathroom mirror. But now I want one in my bathroom mirror at home.

    The check-out process was a little slow because they accidentally billed someone else's pool drinks and food to our room, but we got it straightened out. I've stayed at many Ritz Carltons, Four Seasons, Montages, etc. and the Deer Valley St. Regis is awesome.

    (P.S. We got an unbelievable rate, it was just $60/night more than the Marriott in downtown Park City. Worth the extra $$.)

    Oh - "WARNING": You HAVE TO enter through the funicular entrance, even if you are parking there. Only Deer Crest residents can enter the hotel through the actual hotel front entrance because Deer Crest is a gated, private community. The valet brings your car to the front entrance and you LEAVE through the front entrance, you just can't come in through there. Because I have gone to the St. Regis before (with Deer Crest residents) and gone in through the front, I got confused about these directions on the Web site. They are correct.

    22/08/12 | Link | Rating: 5.0
    42. Mindy K.
    Ahhh, heaven. My fabulous children took me to the spa for Mother's Day. All the staff I encountered were very friendly and professional. I completely loved the whole experience. Erica, my esthetician,  was great. The facial made me feel like I am twenty again. I would definitely go again when I win the lottery.

    12/05/14 | Link | Rating: 4.0
    43. Kaylin B.
    The St. Regis Deer Valley lives up to the St. Regis name and reputation.

    Not only is the property beautiful, luxurious, and stunning, the service is impeccable. They definitely make an amazing first impression with the entrance - a funicular takes you up to the hotel with breaktaking views the whole way. The rooms are wonderfully appointed with large comfortable beds with down comforters, a full deep bathtub, a rainstorm shower, and a Juliet balcony.

    The staff must seem to read your mind and it's absolutely amazing how quickly they accomodate any need. For instance, we forgot our laptop charger - we asked the concierge if she knew a place that sold one - 10 minutes later someone was at the door with a charger to borrow. The morning coffee and tea, the afternoon cocoa and cider bar, the evening champagne toast and smores are also wonderful touches. The ski valets were lifesavers! Seriously, the last thing I want to do after skiing all day is to lug my boots, skis, and poles around. I have always loved ski-in, ski-out properties, but the St. Regis adds just that amazing level of service right on top. They'll take your boots on and off, dry them out, and lug your skis in and out whenever you need.

    I'll be back to this one. It's absolutely perfect.

    17/01/13 | Link | Rating: 5.0
    44. Gabi M.
    St. Regis.  The name alone suggests greatness.  

    It was our first time staying at this hotel and our expectations were high.  Not only is Deer Valley an incredibly beautiful location, but the St. Regis is one of the most classy and respected resort names in the world.  I for sure thought we'd have a five star experience, but unfortunately, the hotel was lacking in a few areas during our visit.

    Perhaps it was because it was the slow season? Or maybe we just had bad luck?  Whatever the case may be, we still had an amazing time and we do plan on returning.

    From the moment we pulled up and unloaded our car, the valet team, butler, and front desk staff were all very accommodating.  The ride up the funicular was gorgeous too (and my first time on a funicular).  My husband surprised me and upgraded our room to a gorgeous suite - what a treat that was!

    The room was spacious with an amazing view of the mountain and the pool.  It came equipped with plenty of the amenities you'd expect (toiletries, comfy robes, slippers, etc...) + a full kitchen, french press coffee each morning upon request, and turndown service each evening.  I took advantage of the fitness center (one of the nicest hotel gyms I've been in) as well as the hiking trails right out the door.  I also checked out the spa for an eyebrow wax and did a bit of damage there in the retail area too.  We went to the pool for a bit on one of the days, and we ate at the restaurant twice during our visit.  

    I'm sure you may be wondering why only four stars and not five at this point?  Well, there is a water cooler on the main level where guests can enter and exit as they hit the trails... unfortunately, it was completely out of water / out of order during our visit.  Also, there was a big mix-up with our rental car and our rental car was given to another hotel guest accidentally... and that hotel guest ended up returning it to the Hertz dealership at the SLC airport.  While the valet staff were apologetic, and they did offer us the shuttle to town, it did put a damper on our plans; my husband was planning on doing a little driving tour around the area for me.  They took care of us as far as dinner that night and comped our parking bill, but still - there is no excuse for a St. Regis to have such a mix-up.  The kicker was that the hotel suggested we drive the other rental car (the one that was left behind by the guests who took our car) to the airport the following day.  We were uneasy about it, but we did it... and upon returning it to Hertz, they couldn't believe the mistake either.  Looking back, it was probably a huge liability to be driving a rental car that wasn't ours in the first place.

    So, am I a fan of this St Regis? Absolutely.  Do I think they should have done more to prevent the rental car mix-up and/or given the situation more attention? 100%.  Would I stay with them again?  Sure, but I really do hope they iron out the kinks... even during a slow season like when we visited.  Some things are not acceptable for a resort such as this one.

    15/07/13 | Link | Rating: 4.0
    45. Shradha A.
    Was here for the weekend and enjoyed a rest&relaxation weekend. Their spa, food, hot chocolate afternoon, smore evenings, live music, and other activities kept the visit fun and entertaining.

    The rooms are a good size and the butler service with the suites is awesome. The staff is generally helpful and friendly. My one pet peeve is when room service or housekeeping knock once and walk in before waiting for a response and I do score that seriously (by removing a star).

    24/03/13 | Link | Rating: 4.0
    46. Jeff F.
    Another exceptional St. Regis property. Put the hot chocolate in your daily rotation.  $40/day Platinum breakfast benefit. Great service (Kris was amazing), fantastic rooms and one of the best night's sleep I've gotten in a while.

    Word of the day: Funicular

    25/03/13 | Link | Rating: 4.0
    47. Veronica R.
    To start, I had a bowl of the wild mushroom soup, which had an assortment of mushrooms, cheeses, and spices. After a morning of skiing, the soup was just what I was looking for. Afterward, I had half of the steamed shrimp salad, and it was excellent! The salad consisted of avocado, an Asian (Japanese?) salad dressing, spring mix, and, of course, steamed shrimp; a crisp contrast to the mellow mushroom soup. The multigrain bread that came on the side was fresh, warm, and was a delightful addition to my meal! For desert, I had a bite of the caramel popcorn ice cream. This desert consisted of salted caramel ice cream, caramel popcorn, peanuts, chocolate topping, praline, and whipped cream; just the decadent desert I needed to roll down the hill afterward! To finish, I had a smooth, frothy cappuccino. The service was excellent, and the atmosphere was bright, cozy, and welcoming. This is definitely a restaurant to visit as a ski vacation treat!

    11/01/15 | Link | Rating: 5.0
    48. J D.
    We stayed here for 1 week and I'm completely blown away by this resort.  I can't believe it's only rated a 4 Diamond by AAA...!  It should be a 5 Diamond rating....seriously.  When you pull up to the resort (if you drive there), you'll park your car at a parking lot at the bottom of the hill, or you can valet it.  From there, you take a Funicular up to the actual resort.

    The employees are super friendly and accommodating.  They'll inform the front desk that you're coming up, so when you get off the Funicular, they greet you by name and will have your room ready so that all you need is to show your credit card and sign the registration card.

    The rooms are gorgeous and well appointed with huge bathrooms!  We had a balcony facing the mountain, great view.  The beds are heavenly soft and comfortable....you feel like you are melting into the mattress.  The rooms feel like a condo.

    At night, you can make S'mores out on the patio with a large fire pit.  Also, they serve high Tea daily and have a nightly Champagne toast....awesome!

    Overall, this was an awesome place to stay.  We can't wait to come back.

    Return Factor - 100%

    15/01/13 | Link | Rating: 5.0
    49. Elizabeth S.
    Thank you to the entire team at this amazing hotel - our stay over the labor day weekend was fantastic.  The rooms were beautiful and the entire staff was so accomodating.  The concierge will make every reservation that you may need and I needed a lot of help! If you stay here you will not be disappointed and the views will take your breath away!

    16/09/14 | Link | Rating: 5.0
    50. Laxmi S.
    Not 1 moment of disappointment. This is real luxury at it's finest. A comp hot cocoa bar from 3-5p, a comp champagne sabering ceremony/toast at 5:30p, & nightly s'mores roasting by one of the fire pits. The folks here give you plenty to do -- even if you aren't hitting the slopes. Loved the intimate feel here -- staffers all looked happy & had a standout experience with each one. The jacuzzi at 11p was one of my favorite memories (snow-covered trees and the ski slope behind you -- all while you're in swimwear & warmer than ever...yes, please!). The food at J & G could've been more fantastic, but I was overall pleased with their selection and the ambiance is unforgettable. Must-have one of their signature Bloody Mary drinks (with black lava salt on the rim)! Shoutout to Leslie...one of the concierges who literally helped make our trip by suggesting and setting up great adventures for us...when we hadn't a clue. Hope to be fortunate enough to return back here, because this place really is the lap of luxury in Park City.

    02/02/14 | Link | Rating: 5.0
    51. Troy K.
    Was fortunate enough to  have the opportunity to stay here recently. Started my trip with a night at the Yarrow Hotel, then moved on to St.Regis. Not gonna compare the two, because you can't.

    This place is top notch.  Hot cocoa bar every night, s'mores every night. Rooms are simply amazing. Cozy fireplace in room, nice tub to soak in. My buddy got upgraded to a sweet suite. Ski in/ski out. Pool, jacuzzi, and spa surpass your expectations.  I don't take a lot of pictures but you can't help to here.  Views are amazing.

    If you like bacon, I had the best bacon EVER here. Worth the flight and drive just to eat the bacon. Haha. Everything was top quality. I am a Four Seasons fan, and this St. Regis lives up every expectation you would expect from Four Seasons.  

    This place is not inexpensive. But sometimes it's worth splurging for the best.

    28/12/13 | Link | Rating: 5.0
    52. P O.
    Great hotel and very attentive service.   We've probably stayed here 5 weekends in the past 5 years.  This year we took our kids with us for our weekend retreat.  The girls had a great time in the heated pool in winter and the hot chocolate bar after skiing.  However, they no longer provide spoons with the hot chocolate - which made it hard for our kids to get to the marsh mellows at the bottom of the cup.  I asked if we could get a spoon and was told they no longer put them out since people were throwing them away.  

    We were also surprised at breakfast when they charged us orange juice refills.  Staff kept coming by and asking us if we wanted a refill so we said sure.  We didn't realize we would be charged each refill, and we ended up paying $40 in orange juice for three people - at nearly $7 a refill......We've stayed at Ritz Carlton, Four Seasons, etc. and never been charged for refills.  

    Christmas decorations were pretty sparse this year compared to previous years - and less festive if you are looking for a Holiday experience.  But they had Fondue and a show on the plaza this year which was fantastic!  We had a special weekend - just in different ways than in the past - and our 3 year old daughter keeps asking when we will go back......

    14/12/14 | Link | Rating: 4.0
    53. Kristin T.
    Sadly, I have to report an extremely disappointing experience.  After arriving at 3:00pm and waiting 2 hours for our room (which I was told would be ready by 2pm), I then had to wait another 30 minutes for my bags, which I ultimately had to go fetch for myself. When retrieving my bags I was told by the bellman, "oh I heard someone was looking for their bag." Seriously?

    On day 2, I lit my clean room button before hitting the slopes, at around 9:30am. I returned at 4pm tired and very looking forward to nap, but found my room unmade. I then waited another 40 minutes for housekeeping to have the room made up.  I assumed being out of my room for 6+ hours was enough time, I should never have had to wait even longer.

    Most definitely not up to the standards I would expect from a St. Regis, especially when staying in a suite with supposed butler service. Sadly, it is very unlikely that I will ever return.  I'm truly shocked this is even considered a st. regis property/staff.

    01/02/14 | Link | Rating: 1.0
    54. Cliff H.
    I likely wouldn't pay what it costs to stay at the St. Regis but it is a must see if you are in Park City. The hotel is open to all and the funicular ride from the Deer Valley base to the hotel is fun for all ages. The hotel has a great patio bar and seats also in the snow and the views of the hotel and surrounding slopes and mountains is spectacular. At 5:30 every day, they have a champagne "sabering" with free champagne for all in attendance.

    16/03/14 | Link | Rating: 5.0
    55. Jennifer S.
    Complete disappointment!

    It clearly looks like I am in the minority here with my review, but I am only commenting on the experience I had this weekend.  We also had set the bar very high as we had great experiences at both the St. Regis Monarch Beach and the St. Regis Aspen...where our experience was incredible!

    Pros: beautiful suite with a beautiful view and butler service

    Cons: inexperienced customer service reps, stores that close even though their hours say they should be open, housekeeping that changes the temperature in your room when they come in, valet that adjusts all of your settings without putting them back, being overcharged for items that you shouldn't be when you have Platinum status...and not even offered my Platinum amenity upon check-in...the list could go on, but I am tired of reliving the painful experience.

    Hopefully this hotel will get up to the high St. Regis standard I have been accustomed to...otherwise, I will never be back!

    28/09/13 | Link | Rating: 2.0
    56. Christer R.
    If this hotel was not on Deer Valley it would be $400/night instead of $2500.

    The good:
    - super friendly staff
    - amazing location; ski out to the slopes
    - valet ski service
    - champagne bar carved out if ice!
    - outdoor hot tubs
    - amazing mixed drinks (esp the bloody Mary)

    The bad:
    - understaffed for holiday season
    - hour wait for room service
    - room not ready on time - waited an extra hour
    - wine by the glass was very low quality. At least three of the wines were $15 to $20 per bottle and they charged $15 to $20 per glass!

    The amazing location makes up for the bads. If you are price sensitive not the place for you.

    30/12/14 | Link | Rating: 4.0
    57. Ronda A.
    Based on spa only: I went in for a massage with lower back pain and came out with the same amount of pain in my back and parafin stuck in my wedding ring. one month later and I'm still trying to get the parafin out of my wedding ring.

    04/04/15 | Link | Rating: 2.0
    58. Michelle H.
    Posh resort with friendly service....each person from the ski valet, front desk, shuttle driver, to the newspaper delivery man all had warm inviting smiles and were happy to help with even the most minute requests. The smores are fun and delicious, gym was above average for hotel fitness center and restaurant/bar were delicious. Pretty pricey I must say even for Deer Valley but easy to overlook when every detail is perfect.

    16/01/15 | Link | Rating: 5.0
    59. Jisa R.
    Great ambiance, delicious food, pricey, but well worth it. The bartender asked us our names upon meeting us, when we were ready to order he came back and asked us what we'd like by our names, small talk to build rapport and comfortability, we enjoyed ourselves. The relaxing vibes, the upscale/modern dining hall welcomes sophisticated crowd & families.

    18/10/14 | Link | Rating: 5.0
    60. Scout F.
    I'm currently staying at the St Regis DV in a $2k/night room and absolutely shocked by the poor service. The poor service is directly related to the staffing level for the holiday between Christmas and nye. One would think they would add staff when the hotel is sold out but they did not.

    I had to make multiple calls (more than 3 in some cases) to have my room cleaned, receive room service, make a reservation, receive a humidifier... The list goes on. I'm still waiting for someone from hotel dinning to call me after the manager "promised" to run down to J&G. Ho hum...can afford to shed some holiday pounds.

    Complete 180 degree change.  I think the holiday rush, bad weather and traffic conditions caused several problems for the management team.  However, they did an AMAZING job on the tail end of my trip.  The last two days of my trip were amazing and a pure pleasure.  Thank you St Regis DV!

    30/12/14 | Link | Rating: 4.0
    61. JT A.
    Stopped by the Bar and Lounge for lunch on New Year's day, expecting nice menu service, instead found a very small and underwhelming buffet setup out in the reception hall. Food was fine but not worth $35/person...$20/kid!! Place was packed and service was acceptable in the seating areas BUT buffet items were placed in small serving dishes and they were constantly running out of everything. Not sure if it was a slow kitchen issue or the one poor soul who was trying to manage the buffet. Obviously they were expecting large crowds and tried to manage the situation by offering a buffet instead menu service, but they were either poorly staffed or just poorly managed. Not a good reflection of the high St. Regis standards!

    01/01/15 | Link | Rating: 2.0
    62. Billy C.
    At the end of the day, you certainly get what you pay for!  The infamous St. Regis Deer Valley Bloody Mary, spectacular!  Watching the sun set over Deer Valley with the fire raging in the foreground, what a surprise it was to witness the sunset ceremony with the bottle of champaign.  High vibration, appreciation, and just pure awesomeness as the bottle is opened in thanks to Deer Valley, Park City, and everyone present.  Just amazing!  Oh, there's awesome skiing too accessed by a private ski in / ski out area next to the steaming pool!  Next Deer Valley trip, definitely my destination!

    21/02/15 | Link | Rating: 5.0
    63. Jeff G.
    I had stayed here before and it was very nice however this time the valet ran my car up against the curb and tore my rims up. They also hit the side of my car and scraped it all up as well. Went for anniversary and they interrupted twice in the middle of things. And because of the valet issue they were calling us all night in ringing on the door and I just wasn't a very good experience.  Also had some guy ring our doorbell twice to see about refilling the refreshments at 10am.  I was checking out at 1:00...hello!

    27/09/14 | Link | Rating: 1.0
    64. Vida A.
    Valet is very welcoming and it's fun to take the venicular up to the hotel but once up there, its quite the trek to check in.  The front lobby is beautiful with a great fireplace and grande ceilings.  A large wedding was going on outside and gave it a lively party feel.  The bar is nice.  With your very tasty cocktail who get this rosemary popcorn and nuts.  But $16 bucks a drink, nice touch.  We ordered a very expensive pizza that was just meh and fries, yummy!  Bartender was awesome and showed me how to open champagne with a machete!  AWESOME.  Room was strange with a peek a boo in to the bathroom from the bedroom.  Open the shutters and you have yourself a show!  Weird

    23/10/14 | Link | Rating: 4.0
    65. LISA M.
    This hotel is beautiful I really enjoyed the view,great pro shop downstairs ,,love it

    04/01/15 | Link | Rating: 4.0
    66. Ryan L.
    Nothing but great things to say here. The St Regis Deer Valley is the best of the best. Service to the 9's and amazing accommodations. The Bloody Mary is the best you will ever have and the food is tremendous! If there is a complaint it is only the price you pay for this 5-star experience...but it is worth it if you have the dough. If you don't, you should still visit and try the cocktails Après Ski!! Highly recommend the St Regis!

    31/03/15 | Link | Rating: 5.0
    67. Z. K.
    We read lots of positive reviews about this resort and decided to spend our Christmas holidays here.

    However we are deeply disappointed and we won't be coming back again.

    Here is why:
    1. They didn't have the room we paid for and put us on a lower floor with a bad view saying hotel is full. Yet when you go on their website you can make a reservation of the exact same type of room with a view we paid for. We showed it to the guy at the check in desk and he still claimed they had no rooms of that type. Bizarre !

    2. Fire alarm went off from 3am until 4:40am, after reading other yelp reviews this had happened before

    3. Our door did not lock, we had to call security to reset it

    4. We had to call maintenance to fix air conditioning

    5. They didn't restock our minibar with drinks and snacks in 5 days

    This place did not feel like a five star hotel at all!

    27/12/14 | Link | Rating: 2.0
    68. Jeremy G.
    We stopped in to the J&G restaurant at the St. Regis during our day on the slopes.  We had heard from friends the bloody marys were a must and they were literally worth every penny of that 16.50 cocktail!  We also had some delicious items on the lunch menu - the J&g burger was incredible!

    The staff was super attentive, international, and very engaging.  The rest of the hotel looked inviting, comfortable and everything you would expect at a newer St Regis.  

    Whether staying overnight or just stopping in for apres ski, don't miss this beautiful property with amazing views.  (We heard they have complimentary glasses of champagne during "happy hour" when you finish skiing)!

    09/04/14 | Link | Rating: 5.0
    69. Diana A.
    Thanksgiving week Delight!

    The hotel had some special offers thanksgiving week that I could not pass up. I could never afford to stay here in December...a regular guest room starts at $2000 per night!!! So we took advantage of the early season rates and could not have been happier! We arrived on a Sunday to a beautiful winter wonderland! Booked an suv from the hotel to pick us up at the airport at the cost of $225 yikes! The ride from SLC airport to the St. Regis was roughly 40 minutes so having a big comfortable ride with car seats for my kids was nice to have. Since we booked a car through the hotel we didn't have to enter the lower lobby and take the funicular up with our luggage like others. The took us up right the the upper lobby next to the check in area which was very convenient. The hotel is located in a very exclusive gated area with 15 million dollar homes so they don't want just anyone driving up there which makes sense.

    Upon check in we were upgraded to a deluxe suite!!! Woohoo!!! The room was just perfect and spacious! Had a full size kitchen and huge dining table which is perfect if you have little kids! The master bedroom had its own fireplace and lovely sitting area by the window and huge bathroom with a nice soaking tub! Did I mention there is a tv built into the bathroom mirror! The bathroom had everything we needed...abundance of towels, toiletries, hairdryer and the best smelling lotion ever!!! I snuck a few home ;)

    Since we went during slow season we never once felt we got the short end of the stick. Service was amazing all around. From the wonderful Asian lady who checked us in to the very helpful concierge who found me a place that was open for snowmobiling to the wonderful gentleman named Joseph who set up s'mores for us each night! Joseph was truly an exceptional employee who takes so much pride in his job. He was eager to answer my questions and gives us tips for things to do!

    I know some people complain about the layout of the hotel. I know it can be cumbersome for those especially in a wheelchair but the hotel is built on a mountain top. I never had any problems getting around. There are two shops one on the second floor and one near the game room. The gym was great although the treadmills could use an update. Free water bottles and apples in the gym were a nice touch! We ate at all the restaurants and enjoyed the food very much. Loved ordering room service for dinner as they set it up so nicely in your room for you. A casual lunch at the bar was nice and the views of the mountain were breathtaking. FYI the kids portions are huge...I would order off that menu sometimes or share one meal with my two little ones.  

    During our stay we barely left the hotel. Even if you do want to explore park city they have a complimentary driver to take u around!!! They called it a shuttle but it felt like our own personal driver! They drive you in a nice big SUV just call the front desk when you want to go somewhere and take the funicular down where they will be waiting. No rental car needed here!

    Our stay was beyond our expectations! They went above and beyond for us...sending my kids robes and slippers, delivering them hot coca to the room just the little things that made it all the more special! We are definitely coming back here again next thanksgiving! Thanks St. Regis!

    02/12/14 | Link | Rating: 5.0
    70. Trey M.
    We have always traveled with Ritz Carlton but utilizing our other rewards credit card for Starwood points we splurged for the St Regis to go skiing thinking we would experience service and accommodations a step above what we were use to.

    Wow. What a disappointment. The service upon arrival was nonexistent and we had the reception from the front desk like being welcomed by a rock. Didn't offer to show us around or point to a facility to let us spend our money. Just stoic and like talking to a rock.

    My wife was so upset she helped educate them which led to an olive branch offering of wine and cheese later delivered to the room. We didn't know if it was a tongue in cheek joke or sincere apology.

    I would never pay more than Motel 6 prices to stay here because that is about what you get.

    Nothing about this place is worth their $1000+ a night request, except for their expensive furnishings,  for rooms nor is the service provided equivalent to 2-3 stars.

    Would not come back if they offer to pay for a week!

    Is it a beautiful resort with exquisite interior? Yes. Does it deserve to boast quality service? No

    22/01/15 | Link | Rating: 3.0
    71. Lou M.
    Love, love  love this place! Come every year. The Funicular makes it an experience. The views are amazing and it's all luxury and no pretense.
    Spend the $$$ and come here- or better yet use those Starwood points!
    It's amazing! The free champagne toast at 5:30 is a bonus.
    Great service.

    03/02/15 | Link | Rating: 5.0
    72. Jeremy S.
    It's of course a nice hotel (it's a St. Regis!), but I struggle to give it more than 3 stars. A few issues...

    1. Most of the restaurants are in Park City and the St. Regis does a poor job managing their free car service (at peak times). They encouraged us to not drive ourselves so our first night we gave it a shot. When we called in for a ride home after dinner they quoted us 30 minutes, 30 minutes later they said it'd be 30 minutes. Uber is fairly non-existent (exactly one UberX for all of Park City at the moment :) and taxis are hard to come by and flaky too, so I'd recommend renting a car and driving yourself everywhere.

    2. You can't drive up to the actual hotel, you have to use a slow and cold funicular to go up the face of a steep hill to get into the main building. At peak times it gets very congested and you may have to wait a while just to get in the front door.

    3. If there is nasty weather you're pretty stuck (like in the Shining). One day it snowed maybe 6 inches, traffic ceased to move, we missed our dinner reservation in Park City and after not moving for 45 minutes we decided to return to the hotel. Since everyone was similarly stuck, the hotel restaurants were slammed and room service took over 2 hours. Not their fault that bad weather happens, but this is a real issue at peak times. We seriously wondered if they'd have enough food for everyone (seems like they did) as we raided our minibar for survival snacks.

    03/02/15 | Link | Rating: 3.0
    73. Denise M.
    I have been meaning to do a review for sometime. I am very disappointed
    We had a vacation planned for a week there. My 3 year old son developed a cold that turned into phenomia and he was in the hospital. We contacted the hotel and they would not allow us to cancel the trip. I was not asking for a refund but just give us 6 months to reschedule our vacation. All they would do is give us 2 weeks. Obviously with my child in the hospital and Christmas the following week that was not possible.
    I have been a Starwood member for years and we always try to stay with starwood family. I am so disapointed that they were not willing to work with us. We even had a doctor notice that we could not travel
    Even the airlines gave  us a year to re book our flight.
    I can't tell you how many times we have stayed at st Regis .... You think such a good name of a hotel would be considerate of our situation.

    03/03/15 | Link | Rating: 1.0
    74. Frank S.
    My favorite St. Regis next to their locations in Kauai, San Francisco, New York City, and Florence which I prefer.

    An awesome spa.  A little disappointed that they closed the game rooms. Fond memories here since they opened.

    I would recommend to anyone who is skiing in Deer Valley

    07/02/15 | Link | Rating: 5.0