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Extended Stay America - Seattle - Northgate in Seattle, WA

Extended Stay America - Seattle - Northgate in Seattle, WA

Specialties

Whether you're visiting for a few days, a month, or looking for an interim relocation or temporary housing solution, our studio suites feature living, dining and sleeping areas. All rooms feature plenty of work space, a fully-equipped kitchen, flat panel televisions with DVD players, as well as on-site guest laundry, wireless high-speed Internet access, pool, hot tub, fitness center, business center with printing capabilities, gourmet coffee bar served Monday thru Friday, and professionals who go out of their way to make you feel like you are at home.

 

Company Info:

Rating: 2.38

Address: 13300 Stone Avenue N, Seattle, WA, 98133
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (21):

1. Mike M.
the location is great, you have tons of restaurants, malls, shopping centers, and a lot of places around you, the hotel is clean, new, charming, people are friendly, staff are helpful, the only bad thing about this hotel is that sometimes there is nobody at the front desk at night, and that the parking is open to street and not secured, the guy told me they had some car break outs in the past. but for the period of my stay which is around a month, it was great and nothing happened.

10/10/11 | Link | Rating: 5.0
2. Ray B.
I wanted to pay for a friend to stay here for a few days while she was waiting to move to a new apartment in town. Unlike every other motel I've ever dealt with, Extended Stay America won't accept credit cards over the phone. You have to get a faxed form fro them and fill it out and fax it back with your credit card information. Don't they realize, not everyone has a fax machine!? I had to drive into the office to take care of the fax. Then to extend her stay for one more day, I wanted to use a different Visa account and had to drive into the office AGAIN to send them a fax. What a hassle!

13/04/11 | Link | Rating: 1.0
3. Scott T.
I've stayed here twice now, and the place is a perfectly serviceable hotel, as long as you understand what you're getting.  There are no frills - basic cable, no free continental breakfast, no room service, no wakeup calls...there isn't even daily maid service.  What you do get is a clean room with a full kitchen, and a price that - as far as I can tell - is cheaper than any hotel that doesn't have hourly rates.
In spite of being in a darkened, shady neighborhood just off Aurora, I see no signs that the parking area isn't secure...no grafitti or broken glass, and it's reasonably well lit.  
The room was completely clean - no complaints in that department.  The bed was firm and not very comfortable to sit on, but I slept very well both nights I was here, and didn't notice any noise bleeding through the walls and ceiling.  The pillows were a bit soft and undersized, but not terribly so.
My sole complaint is over their internet service.  This is, at least on the surface, a business hotel.  But their internet access is governed by a password, and it costs an extra $5 for access.  Then, once you enter the password, it's an unsecured connection (at least according to my security software), so I didn't feel comfortable accessing anything with a password.  Personally, I think something so trivial as internet should be included in the room rate.
Regardess, it's comfortable enough, and the price is right, so I'll be back.

20/01/08 | Link | Rating: 4.0
4. Deborah S.
A friend rented a room for a few days and I was delighted to join him for a few notes.
The staff was very friendly and welcoming to us. Our check in transaction was very smooth. Extra pillows were available easily, and the staff checked in on our other needs when we asked for them.

I dont know what the cost was as I didnt pay, and since we did not bring a car we can't answer in regards to the break ins. I will say it is near Aurora so it wouldnt surprise me of cars were broken into.

The big draw? It's clean. It's near Aurora and its well kept up. I didnt feel like it was an Aurora hooker hotel.

24/01/07 | Link | Rating: 4.0
5. Patrick M.
I was lucky enough to stay at this hotel with a friend for a few nights when traveling to see her.

The cost was VERY reasonable, the room was large, the staff could NOT have been nicer.   I've paid more for less.

The neighborhood wasn't that bad, but it is off the beaten track a bit.

The WiFi was a little hard to get into, since you have to get the password at the front desk, and if they're closed, you're SOL.

26/01/07 | Link | Rating: 4.0
6. J P.
I'd stay at this absolutely no-frills hotel again, if needed. It was clean, cheap, & convenient for a wedding weekend in Seattle.

02/09/10 | Link | Rating: 3.0
7. .Diane R.
This hotel needs to invest in some Lysol.  Dirty, grimy, and hairy.  Yes!  Even in the frig! No security at the front door at night either.  I'm talking right off of Aurora Avenue.  I'd rather drink Draino than stay there again.

02/11/11 | Link | Rating: 1.0
8. Brian H.
Cheapish and no frills what-so-ever.  Pretty far from downtown, but if cheap is your goal - stay here.

11/02/11 | Link | Rating: 2.0
9. Jeffrey D.
Great front office staff.... the chamber maids needed some coaching but overall very clean, professional and cust service focused .... would recommend

13/07/11 | Link | Rating: 4.0
10. Holly S.
It should be 3.5 stars. We have been here for one night and so far and I have a few suggestions for the hotel. #1. The room we are in needs some attention given to the bathtub. There are a bunch of chips in it that need to be filled before the room below us gets a soggy ceiling. #2.  This room needs a new mattress. Not a rock hard mattress covered with two toppers to try and make it okay. Just replace it. It's like sleeping on the floor. Not comfortable at all and I have a firm mattress at home. #3. I don't know if the heat/A/C unit has a filter that you can change but if it does it needs to be changed. As I have read in previous reviews that the non-smoking rooms smell like smoke. This is the case every time that unit comes on. #4. The windows are broken in some form. The latches don't work and we discovered(the next morning) that the window was left open when we came in. Maybe that was to air out the rooms as stated in others reviews but close the window once cleaning is done. Otherwise when your guests check in at midnight they don't have to spend the night shivering cold waiting for the room to warm up with the heater(that makes the room smell like smoke) but never gets warm.  I think had we come in at a normal check in time we would have seen that but at midnight all we wanted to do was haul our stuff from the car and go to bed.  Loved having a cooktop and full size fridge to make our own dinners. Im not sure if I will be back here or not...Oh and the wi-fi is free now.

21/02/13 | Link | Rating: 3.0
11. Brandon T.
This place isn't bad. The location is kind of out of the way so it makes exploring seattle's nightlife a little difficult. The grocery market next door closes at 5PM so if you plan on using the kitchenette to make a meal then get your shopping done early.  You should know that rudimentary cooking tools are provided or can be requested.

Also not that there are smoking and non-smoking rooms and some of the "non-smoking" rooms are really smoking rooms that they have just ventilated for an afternoon or so. After I was given a few keys to scope out our potential rooms the cleaning ladies were the most helpful in finding the ones which didn't smell and they were very apologetic if any had a left over odor.

The room themselves are nice and large but they leave somethings to be desired. For one the bathrooms do not have overhead fans and the bathtub had a horrible clog.  Secondly the television had about 30 channels but the first 15 or so were static. Third off there is wifi in the rooms but it is not free ($5.00 a night) and purchasing access is not intuitive at all, I think you have to call the front desk but there is not mention of that on the prompt screen.  

If you are going to stay here then book on hotels.com or  a similar site because it will cost about $30 less per room than the prices I saw listed in the hotel itself.  

All in all it isn't a bad place to stay if you are just passing through.

10/08/10 | Link | Rating: 3.0
12. Ellie J.
This place gets one star for being cheap (affordable) but it lacks in so many other areas. I will not be coming back.

If you want to know why.. keep reading my about my experience below..

We had a late flight and arrived pasted 11pm. The front door was locked but a kind smoking patron opened the door for us when he was done with his cigarette. If we were not lucky enough to have a smoking man outside, we would be LOCKED OUT on our first night in Seattle. WTF?!

When smoking man let us in, the lobby was dark and cold. There was no one there. I was calling the front desk with my cell phone and heard it ring. Scary and frustrating. Later, the laundry lady helped us check in and we were able to get to our room. THANK GOD for the laundry lady. It wasn't her job to check us in, but she did it.

The room was mostly clean,except there were things left by a pass customer: a quarter and a comb. I was wondering, if there were things left from the past customers, does that mean they don't clean frequently or thoroughly? I chose to ignore it because I was tired and went to sleep.

The bed was comfortable enough. When I woke up in the morning, the bathroom was missing shampoo, conditioner (that's fine.. I brought my own) and a hair dryer! What?! No Hair dryer?!! Whatever.. keep calm and carry on. I can let my hair air dry. No big deal...

They gave out breakfast which was instant oatmeal, old oranges, and some granola bars. Eh... Still, it's breakfast. We could've had no breakfast and it wouldn't have made a difference. I think because they advertise that they offer breakfast that they would at least try to make some effort. I had some better selections from motels and they don't advertise that they have breakfast.

Later the next day, when we tried to check into our hotel we were locked out. I went to the front desk, thinking our room key was demagnitized. The staff was sitting outside her station in the lobby chairs  when I walked up to the front desk. She asked me "What you want?" and acted annoyed that she had to get up from sitting to help me. The whole transaction with her was rude.

Rude staff, questionable cleanliness, and being locked out made my experience here horrible.

01/11/12 | Link | Rating: 1.0
13. H Jerry W.
This place is the worst.  I've never been to a hotel that charged $5/day for room cleaning.   Here's what was offered for my daily rate.   The room.  Yes, you literally only get THE ROOM.   You do not get soap.  You will not get shampoo or conditioner.  You will not get your towels changed or your garbage emptied nor will you bed ever get done.  Why?  In-room service is $5/day.    Guess what's the worst thing?  You also DO NOT get toilet paper!   This place is a joke.  Also, there's no cups in the bathroom so you can't brush your teeth!   When I asked if the cleaning lady (who is instructed to only clean the rooms that chose to pay the $5/day) for toilet paper, she really wanted to help and she literally scrammed around the floor for 10-minutes in various areas to locate a roll for me.    It was very nice of her, but very ridiculous on the part of management.  Also, the front desk staff is plain, dry, no service with a smile.    Honestly, I've been to a $49.95/night Motel-6 off an Interstate and received a better experience.   This place is a joke.  Word has it that new management has taken over recently and things are being run into the ground!

31/10/14 | Link | Rating: 1.0
14. Sam L.
This is a cheap, no frills hotel. The staff was always nice to me. The wifi is free. I had a small studio. It was more than adequate. There was cable tv and a small kitchenette to make simple meals as well as a full size refrigerator. The bed was comfortable. The heater worked fine. The bathtub had a sizable crack in it. I don't know if it leaked to the lower floor as I only took showers. The hotel is dog friendly. The neighborhood is industrial just one street off of Aurora Avenue. There was plenty of shopping and fast food nearby. No complaints here. I could hear people in the rooms next to me. The floor bounced like someone on the floor, above or below was making known they as a big person was making their movements known. At times it seemed like living in a dorm.

27/02/13 | Link | Rating: 3.0
15. Sarah F.
Although I can't expect too much from an economy hotel, this location is lacking. Firstly, maid service is once every 8 days, unless you pay an extra $5/day. Hotels are already kind of gross so thinking about the germs crawling all over this place... And it's not like they deep clean when they do clean either; I actually ran a cloth around the top rim of the shower and it was dirty and hairy. The bathroom doors and refrigerator doors are also grimy.

Secondly, smoking is allowed in one wing of one floor of the hotel. I didn't know this even existed in the states anymore. The gross thing is that I can smell the cigarette smoke through the ventilation system even in my own room. It's disgusting. Plus, I found cigarette burns in one of my extra blankets.

Other cons: The surrounding area is full of crackheads and homeless people. The coffee often runs out before the coffee bar closes at 9am. The television channel selection has about 10 channels. $4 to do a load of laundry in an extended stay hotel.

Pros: Friendly front-desk staff. The decor of the floors, halls and walls hides how disgustingly dirty this place probably is. Good heaters.

A large contingency of co-workers are also staying at this hotel and they have the same gripes in their rooms as I have listed.

14/01/14 | Link | Rating: 2.0
16. Gordon G.
Room was filthy. Carpet wasn't vacuumed, last tenants garbage was full under the sink and sheets were dirty. I won't ever stay here again. I gave it one star because check in was quick and my car wasn't broken in to.

20/04/14 | Link | Rating: 1.0
17. Tiffany H.
Worst room and service ever! The staff is rude! Won't ever return! Completely dirty and put us in a smoking room!

14/07/14 | Link | Rating: 1.0
18. Dustin O.
The stay was as expected: I had a quiet room with a simple kitchen and bathroom.  I was having my mail delivered here, for the month I was here; but I asked them if they would hold my mail for a week after I checked out, and was told no problem.  WRONG!  I'm back to pick my mail up and was told it was all returned to sender...oh!  UPS reads that my box was delivered, not rejected.

03/08/14 | Link | Rating: 2.0
19. Gilson M.
Looking for a cheap place to stay the night for work or business? Then this is the place for you. On the other hand, if you're looking for a place for sheer relaxation and comfort, well then keep driving! Extended Stay Amerca on 13000 Stone Av North is...simply put, a typical motel for those in desperate need of accommodations for a cheap price. Stay there for at least 6 nights just to receive room service, otherwise dish out $5 for every time you want a vacuum ran through your carpet, which is not much but still. As for sanitation, well the rooms are kept clean and orderly for the most part, yet sometimes rooms lack hot water due to "boiler room" or "water heater" issues.

For those staying more than a night or so, i suggest bringing either your own plastic silverware if you dont intend on dining out or buy a  cheap bottle of dishwashing detergent and a sponge. The hotel offers a silverware set with plates but i would prefer not eating off rusty forks and grimy dishes. It also would'nt hurt if you brought bottled water. After staying in different rooms i have discovered not every faucet is equipped with a Brita filter and some have been rusted and not maintained. Perhaps the biggest issue would be security. Im not saying that cars are being broken into, but there are several occasions where the side doors had something wedge between them so they don't close. Also, fire alarms are being pulled as a dumb joke, which is concerning.

Furthermore, the hotel's pet friendly policy is great but if you intend on bringing pets try to request a room on the first floor, making it easier to walk your pets without having to climb stairs and walk through hallways filled with terrified guests.

On the bright side, this Extended Stay America is conviniently located near Albertsons grocery store, Petsmart, and several restaurants which provide alternative services. Enjoy your stay!

07/11/14 | Link | Rating: 1.0
20. Michele C.
My husband checked in after a long day of travel and business.  He picked this hotel 'on the fly'.  He e-mailed me later that evening to tell me that he saw to hookers in the hallway and there was a party down the hall.  If it wasn't as late as it was he would have checked out and asked for a refund. He usually stays at Holiday Inn Expresses which are very dependable. I told him next time check out Yelp reviews!

13/03/15 | Link | Rating: 1.0
21. Angelica P.
This hotel is off the main road but is easily accessible from I-5 and Aurora Ave.  The surrounding area is quiet and clean.  A cash and carry wholesale store is next door and does not require membership or cash only.  There is ample parking when you enter and no parking passes are required.  The staff are great, helpful, and super friendly.  As for the room, it is spacious and clean with a little kitchen and two desks.  The bathroom is spacious, stocked with towels, and clean.  No cracks in the tub, floor, or toilet.  No hairdryer though.  The kitchen is ample and clean.  One complaint is that the toaster wire was shoved inside the toaster which is a potential hazard.  Otherwise the utensils were all clean and usable.  Toothpaste, soap, dish detergent, toiletries, etc. are provided at the front desk if you run out of the provided samples or don't have any.  As for Wi-Fi, it is free but you have to log on everyday and select the second bullet which states you do not want a faster speed.  There is an iron and ironing board in the closet.  Few hangers though.  TV works well with one static channel.  Heater works well.  However, one window does not close completely and is difficult to close even with my full body weight on the top of the frame.  Lastly, breakfast is strictly grab-and-go consisting of coffee, tea, hot chocolate, oatmeal, and fruits.

Tip: if the exhaust by the kitchen is on, there is a switch right by the sink to turn it off

Pros: everything is operational and clean, amazing staff, toiletries availability upon request, ample parking, located next to wholesale supermarket

Cons: "breakfast", difficult window, lack of hangers, far location from downtown

18/03/14 | Link | Rating: 3.0