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Holiday Inn SEATTLE DOWNTOWN in Seattle, WA

Holiday Inn SEATTLE DOWNTOWN in Seattle, WA

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Company Info:

Rating: 3.33

Address: 211 Dexter Ave N, Seattle, WA, 98109
  • Mon: 12:00 am - 11:59 pm
  • Tue: 12:00 am - 11:59 pm
  • Wed: 12:00 am - 11:59 pm
  • Thu: 12:00 am - 11:59 pm
  • Fri: 12:00 am - 11:59 pm
  • Sat: 12:00 am - 11:59 pm
  • Sun: 12:00 am - 11:59 pm

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Comments (67):

1. Vivien W.
I was pleasantly surprised by this Holiday Inn, which was conveniently close to downtown (about 1mile) and had very well-equipped and comfortable rooms.  There was free high-speed Internet access in room, too.  Just be sure to bring your Ethernet cable, or be prepared to pay $8 to loan one.  The Empire Grill restaurant adjacent to the hotel also serves decent breakfast food. Get the slice of French toast for an extra $2--it's worth it.  Overall, a great deal considering hotel pricing in downtown Seattle.

16/06/06 | Link | Rating: 5.0
2. Christine C.
Great location to the Seattle Center and to Whole Foods. We went during an off peak period (last week in December), so things were slow at the hotel and restaurant. The front desk was very accommodating from honoring a credit on the room since I found a cheaper price on their website after I had already booked it for a lot more in September to getting us firmer pillow within minutes of us calling to request them. We stayed in the King size bed with bunk bed suite, and my sons were so excited to be staying in their own room (as were their parents). The only downside to our stay was our room was facing the street so we heard the buses all night, along with sounds of street cleaners. Oh, and the ceilings seem to be paper thin as we could hear people walking and taking showers above us. We probably only got two out of four really good nights of rest and that's only because we were exhausted but luckily our children were able to sleep well overall. We'd stay here again for the reasonable price, wonderful customer service, and location.

31/12/08 | Link | Rating: 4.0
3. Christine L.
I was basically happy with this hotel. Decent sized, clean, and quiet rooms. The service got a worse each day we were there for unknown reason. Parking was $8 a night, but it was a in a garage so I knew my rental was safe. Easy/short walk to the Space Needle Center. Would stay here again, but also wouldn't care if they were booked either.

06/08/07 | Link | Rating: 3.0
4. Andy A.
Pretty good, especially with $10 all day in and out parking underneath and at such a close proximity to the Belmont area and space needle, this place gets a solid 4 stars for being such a budget hotel. Only problem I had was with navigating the one way streets (and highway onramp) that is nearby, but that's really nothing to do with the hotel, anyway.

05/05/08 | Link | Rating: 4.0
5. Tom N.
I was pleasantly surprised at how nice this place was.  I usually stay at the Westin, Hilton, Sheraton downtow for $200+/night.  This place is really close to downtown and parking doesn't cost me another $30/day.  They have a really cool executive floor for business traveler or if you are on the Holiday Inn Priority club.  Free internet access with printer so you can checkin for your flights.  Huge wide screen in if you are looking to hangout and Continental breakfast included.  The rooms were bigger than the ones downtown, with a tiny kichenette.

12/04/07 | Link | Rating: 4.0
6. Bernadette G.
This is a classic tourist hotel.  You're not downtown in the middle of things so the bulk of the sites are not really within walking distance, but I guess walkable  But it's right there at the Space Needle, Seattle Center and the Experience Music Project.  The only slight problem being there's a little itty bitty highway to cross to get to it.  There is a monorail that goes from the Space Needle to downtown, runs every 10 minutes from 9am - 11pm.  
OK the hotel itself, like I said it's a tourist hotel, the staff was nice they upgraded our room when I asked.  But the hotel itself needs a little upgrade the beds had spring mattresses, and lawd yes it was a pain in my back.  The bath tub had a slow drain so you were standing in a couple of inches of water when you showered.  The morning we were checking out they were doing a maintenance check on the fire alarm so every few minutes a LOUD shake out of your sleep siren went off.  They slipped a memo under the door warning you about this and I guess they figure everyone would be out of bed by then, but I'm a late riser especially when I got a long drive ahead of me and sleep in between those siren was a task, I did it but it was a task, (from my experience sleeping in between the nine minute snooze button).  

But the most memorable thing about our stay was I guess not the hotel's fault.  I swear there was a ghost in the room above us.  Around 2 in the morning I woke up noticing my sister in her bed awake and I realized why, there was the sound of someone stumping back and fort in the room above us and dragging something and dropping it every once in a while.  You could tell she or he or it was going over the carpet then over the flooring near the door where the kitchenette was.  And it was an eery stumping sound and was fast very fast.    The weird thing was it didn't pause it would go on and on, now who walks that fast and that heavy (when have you ever heard the person above you in a hotel) and doesn't take a break.  That went on for a while I fell asleep and woke up after 3am and the noise started up again.  I called the front desk and complained they said the people over us are checking out now.  I said OK, and hung up the phone but then wondered out loud to my sister who the heck checks out at 3am and if they are checking out the hotel needs to check to see if they aren't dragging the furniture out too.  I finally got to sleep but kept having dreams about someone at our room door and we open it and it's a wide grinning ghost.  The next morning my other sister who slept through the nights racket woke us up when she left the room to go work out in the gym.  A little while after she left that dang racket started again and it creeped the crap out of me.  I called down to the front desk to complain again and the guy said there is no one checked into that room but we will send someone up to check.  OK I'm freaked out, but force myself back to sleep.  When we checked out I asked about the room above us and she said the people checked out last night and no ones been in there today.   Even if wasn't ghost it was crazy.

24/07/08 | Link | Rating: 2.0
7. Heather B.
This hotel sucks.  Sounds like there are elephants above me all day and night.  My floor smells like an ashtray. On a very busy street so I can hear street noise all night.  Have to pay an extra $10 a day to park.  Won't stay here again.  I can hear my neighbors talking. Terrible.  Worst 6 nights of my life.

30/04/11 | Link | Rating: 1.0
8. John H.
I stayed here on my first visit to Seattle, and was quite happy.  Many of the hotels close to downtown are either complete dumps or over $200/night, so this is a great compromise between the two.  As mentioned, Internet is free, just bring a cable in case wireless still isn't an option.  If I recall there was a separate fee for parking, but it was $5 a night or something like that.

Another tip - the Holidy Inn Express next store serves free continental breakfast.  You're technically not entitled to it since you're not staying there, but just don't look suspicious and you'll be fine.

23/10/06 | Link | Rating: 4.0
9. Patrick O.
I'm originally from Seattle and typically stay at this Holiday Inn when I get back to town. The location is great - easy to get to downtown, Lake Union and even to Greenlake for a run (short drive up Aurora). The rooms are clean and updated,  the staff is friendly and helpful, the parking is very fairly priced - only $10 a night and easy in and out access. It is what it is - a Holiday Inn, not a boutique Inn or the Four Seasons, but it's nice and fairly priced.

27/07/10 | Link | Rating: 4.0
10. Alexandra K.
Please note it is NOT a 5 star hotel, but as a Holiday Inn it deserves 5 stars. Conviniently located near  Space Needle and several museums, $7 cab ride to downdown and walking distance to many restuarants and bars. Front desk staff was super friendly and helpful, the rooms were large and clean, the bed was comfortable, the lobby was cute and cozy. Everything I needed from my hotel.

10/01/11 | Link | Rating: 5.0
11. Melissa T.
I've stayed here many times, over the past 7 or so years. It's got a prime location, is clean and CHEAP. It's within walking distance of the space needle and key arena and is totally convenient. The rooms are pretty large and the service is always good, too. Unless you're in the market for a luxury hotel or like frivolously wasting money, you really can't miss with this hotel.

16/04/07 | Link | Rating: 4.0
12. Kevin C.
tired looking hotel.  furniture is pretty old.  Bathroom is very plain.  Beds are clean, but pillows were lumpy.  Sketchy neighborhood.

Front desk girl was very nice and professional.  Overall an ok stay if you are on a budget and have to be Close to the space needle.

13/08/10 | Link | Rating: 2.0
13. nettie p.
Forget about getting any sleep at this hotel.

If I could leave a negative 5 stars, I would.

After driving for 14 hours from Sacramento and arriving in Seattle at 3am, all we wanted was sleep. First, at 6am, and then again 8am, on a thursday we were abruptly awoken by the cities trash collection in a nearby alley. When we asked the front desk, to move us, they assured us that there would be no other collection during our stay. Needless to say, 6am the subsequent mornings, we were awoken again.

A day or two prior to our visit we called to make our reservation. This hotel chain utilizes a central reservation hotline, so you aren't actually speaking with the hotel when you make your reservation. When we got to our hotel, our reservation wasn't as we specified it on the phone. We had to call the central corporate reservation office because the front desk couldn't verify and wouldn't make any changes without it. Then, after calling the central corporate reservation office, we were told that the front desk supervisor would help us. What the run around. From there, we were already frustrated.   We get a phone call from the supervisor stating that they were calling us to discuss our "supposed" problem that we "believed" we had. It was worthless even trying to communicate with this staff. I was appalled beyond belief.

While we were here, we thought we would try to get a few good workouts in. The fitness center amenity was important to us and the satisfaction of our stay. Don't count on using their fitness center, it is small, not ventilated well, the TV doesn't work properly and neither do the machines. The machines are old and broken. The 2 treadmills squeaked so loud you couldn't be in the same room as them while they were turned on and the Lifestyle all in one weight center was broken, too. It was all very unsafe.

We don't typically stay at the holiday inn, but due to it's location here, and the pictures and amenities that they had listed online, we figured, let's give it a try and booked an executive suite. I am here to tell you that those pictures and amenities are too good to be true. It's all marketing fluff. And, forget service and most importantly, forget SLEEP. This place stinks.

24/05/09 | Link | Rating: 1.0
14. R S.
Stayed here for 3 nights. Booked it the night before and got a decent price. The location is great for the price, we walked to the farmers market and to other shopping areas and near by restaurants. The staff was very helpful and friendly. The bar/restaurant downstairs was ok I would suggest going out to enjoy the seattle night life though. All in all a good place clean and good location.

19/10/10 | Link | Rating: 4.0
15. Chaein H.
very friendly front desk :)
clean and pleasant stay as usual ! :)
love the view of space needle outside of hotel .

15/12/10 | Link | Rating: 5.0
16. Laurel H.
Well, it's definitely a Holiday Inn.

It's exactly what you'd expect from the Sizzler's of hotels except maybe a bit over-priced. I paid about $230 a night. Granted, it's Labor Day weekend and it's downtown, but it's not right in the middle of everything, and it's across the street from a pretty skeezy park.

But, it's clean and the rooms are decent in size. There's a fitness center and laundry if you need either of those things. Plus, it's not too far from the best coffee shop downtown, Caffe Bella.

Eh. Go ahead and book a room. Or not. Whatever.

31/08/08 | Link | Rating: 3.0
17. Dee L.
~8pm we arrive in seattle and I'm frantic about finding a place to sleep after hearing rumors that prices are sky high for new year's eve.  Driving around the chinatown area, there was no hotel/inn in sight.  I contact my friend and she searches online for places near us--Renaissance, crowne plaza and ???.

My sister and I call:
Renaissance:  booked but had luxurious window view of the needle for $300--do i sound like i'm made of money!
crowne plaza: $200--um ill pass
???: full

Desperate, we think of typical hotel names.  Bingo--Holiday Inn.  My sister calls and the lady is super nice and says there's a 2 bdrm for $160.  Hooray.  We drive on over and pass by a best western.  And we thought 'eh why not go in and ask if they had anything.'  We go in and got rejected--it was full.  We head on over the holiday inn.  Turns out the $160 included the $10 underground parking fee.  I would usually opt out, but seeing it's new year's eve, who knows what'll happen to our car.  You would never imagine a parking garage is below--very secure.   We can see the space needle from afar and I ask how far the needle is.  The receptionist, who is the manager, bless her heart for working all night, says it's a 10minute walk/5 blocks away.  I was overjoyed.  What a perfect way to start new year.  The room was equipped w/2 queen beds--check.  Off we went to browse the seattle centre till midnight.  The new year rolls around and we are watching the fireworks shooting from the space needle.  Then we walked back to catch some zzz's.  What a perfect way to start off the new year and saved us the hassle of driving too.

07/01/09 | Link | Rating: 4.0
18. Lindsay A.
A home away from home. :) This is where I stay on layover for work trips. The staff is very friendly and helpful. Their continental breakfasts are excellent, and their little business center is much appreciated! This hotel has an indoor pool, but I'm usually so tired when I get in that I forget there's a pool. *sigh*

25/05/11 | Link | Rating: 5.0
19. Jackie V.
What a great hotel from start to finish! At check in, our clerk Ariel was SO pleasant and helpful and friendly; he definitely set a wonderful tone for our weekend in Seattle.

We got a great price on a 1 bedroom suite (well under $100 a night); my fiance snores to wake the dead, & getting a hotel room with separate sleeping areas so we can both actually get some sleep can sometimes be a rather pricey endeavor, but not here! The room was lovely, the bed in the bedroom was huge and comfy and there were actually sufficient blankets & such for the sofabed (some hotels scrimp on that). The view wasn't much to write home about (our room overlooked an alley & the tv station across the street, complete with helipad for their news chopper that scared me out of a nap when it took off..lol), but we definitely didn't fly to Seattle to look out our hotel window so that wasn't really a big deal.

The room service breakfast was tasty and came right at the time we requested it (my only beef with that is that they didn't leave us a doorhang order card for the next morning), & housekeeping did a good job on the room while we were out for the day.

All in all a VERY enjoyable stay; I will happily stay here again the next time we're in town.

12/02/10 | Link | Rating: 4.0
20. Sarah Z.
One Front Desk Supervisor at this hotel is very helpful.  She is the picture of  upstanding Customer Service.  She booked me into a room (that doesn't have noise issues and also does get some light) when other front desk clerk was useless.  I'm boosting the stars from 1 - 3 due to her remedying the situation.  However be warned if she isn't here, don't expect any service.

10/12/09 | Link | Rating: 2.0
21. Elizabeth M.
This is an amazing hotel, for the price or not! We stayed w/ our 2 children in one of the king/bunkbed suites, which has the kids separate bedroom w/ bunk beds - and up-to-date kids' bedding - ours was Toy Story III, and the largest kitchenette I've seen in a suite. No continental breakfast, but kids eat free at the restaurant for every meal - and the food and service here was great! I cannot say enough good things about this hotel! The parking garages are a little tricky to get into - even in a Honda (don't bring your truck!) - but makes you feel secure that you have to use your room key just to get in to the parking garage. This hotel is far above anything I would expect for a holiday inn, we like to stay at Embassy Suites and this hotel compared well... We followed our stay here w/ a trip to Great Wolf Lodge in a Kids' Cabin Suite - and I'd say this Holiday Inn was not only a little nicer, but better set up as far as the children's sleeping space and grown ups' privacy. I have to say also nice toiletries, and amenities such as sets of paper plates/silverware/condiments in the oversized kitchenette. These little extras just make a family vacation that much more relaxing!
FYI: I read reviews where people complained about this hotel having some smoking rooms, and the smell drifting. This concerned me, but was not an issue at all, never smelled smoke in the halls or our room at all.

23/04/13 | Link | Rating: 5.0
22. Anna S.
The room itself was fantastic--clean with extemely comfortable beds. I could have stayed in the room all day. My complaint lies with the rest of our stay. When we checked in, we were unsure how long we were going to stay. The gentleman at the front desk was helpful and suggested (after hearing why we were in town) to stay for two nights and if we needed to shorten/extend, we could. Later that evening we decided to extend to three nights. We went down to the front desk and our extension was reserved. The following day another employee came to our door asking why we hadn't checked out...after 1 night! We explained why and he said it would be taken care of. Later that day, our keys stopped working. I went down to get them reactivated and to verify that our stay was extended. All seemed to be fixed. The third day we had the same exact issue. When I called down to the front desk, the girl did not apologize for the error, but did tell me I had to come down to reactivate my keys...again. In addition to the errors on the hotel staff's part, every vending machine in the hotel was empty. Not one option available.

This is being edited because upon checkout, the front desk waived our parking fee. A nice courtesy after all of the hassle.

01/04/13 | Link | Rating: 3.0
23. Min T.
While I love boutique hotels, I tend to just take whatever is clean and reasonable. Priceline came up with this hotel for about $70 a night. Perfect since I was staying 4 nights.

I checked in very easily. I got the 5th floor right next to the soda machine. This is marginally better than next to the elevator. I did hear the kerplunk of sodas rolling down the machine periodically throughout the night. But was it stocked with water, no! Damn. The ventilation box across the hallway from the soda machine was also so noisy. It was gurgling.

But my room was more or less a haven. I didn't like though the curtains didn't close. There are sheer white curtains with decorative side curtains. Um, why don't they close all the way?! I ended up having to sleep on the bed furthest away from the window for fear the sunlight would kill this vampire. I mean, huh?

Toiletries were replaced daily though I can tell the difference between the maids. One liked to refold my toilet paper into perfect points and the other didn't. I don't know what's standard policy but I kind didn't like the weirdly folded toilet paper.

There was a mini-fridge, microwave, lots of shelving and they even included paper plates. I never turned on the TV nor did I use the heating/ AC because it was so loud and blew that sheer white curtain around.

There's a gym on the third floor but I never checked it out. Ooops. There's also a restaurant that does late night happy hour. I liked the decorative touches in the elevators. Very scrapbooky.

Would I stay here again? Yeah, it's very close to the Space Needle and other touristy things.

11/03/10 | Link | Rating: 3.0
24. Al G.
The one thing I can always count on is the consistency of Holiday Inn's...  UNTIL NOW...  I have to say I am disappointed with this property.  I wanted to try the executive level floor so I paid extra to stay on that floor.  During check-in they had me sign a document that states I will pay a $200 fine for smoking... that's fine, many hotels do that now, but I wonder if any of the HOTEL STAFF have been on the 6th floor.  They mix smoking and non-smoking rooms on the same floor.  It smells like a bar...  Really Holiday Inn????  Really...  The whole floor smells like an ashtray... It comes in under my door into my room.  I don't mind smokers at all.  Smoke all you want, but don't mix smoking and non-smoking on the same floor.   I could continue on and on but you get the point.  Not sure about the other floors, so ask before you book if they mix smoking and non-smoking on the floor.  

The one positive about my stay... the room is awesome... too bad you will probably have lung cancer before you checkout...

03/03/11 | Link | Rating: 1.0
25. Anne K.
It is important to note that this Holiday Inn is next door to the Holiday Inn Express.  I did not know this.  So when my ride dropped me off here (I had gone to a party and then met up with my family who had checked in), I walked up to the room number my brother texted only to find it not ajar ....  It took me a few minutes to figure out what happened and the staff very kindly pointed me in the direction of the Holiday Inn Express.  I think they were slightly amused and grateful I had not knocked on the door.

30/12/11 | Link | Rating: 3.0
26. Lance P.
Awful hotel. Check your receipt they will rip you off and try and charge you higher rates. poor service

13/08/12 | Link | Rating: 1.0
An ordinary $90 to $100 hotel room for $205.  That is what I just paid for my 11 nights.  Such is the summertime demand for lodgings in Seattle.  

Location: in an industrial-looking area SW of Lake Union.  About 30-minute walk to kayak rentals at the NWOC on Lake Union.  Cross Aurora at Dexter or Mercer if you want to go to the Space Needle.  It can feel like a lot of walking to get downtown or to restaurants; however, it is worth the 20-minute walk to Toulouse Petit!  Go for lunch to avoid the crowd.

Site: it looked relatively newly renovated.  It is all non-smoking and the rooms have sinks, microwaves, and refrigerators but no dishes or utensils apart from a random assortment of paper plates and whatnot.  It was not a big deal to me that my toilet overflowed in the middle of the night since I had enough towels and it stopped after a gallon or so.  The broken clothes dryer on one of the floors should be replaced.  Since the soap machines don't work, the signs should be changed to direct people to the from desk for soap (and coins) rather than to floors with soap machines.  The cleaning staff should clean a little better and stock plastic spoons and disposable bowls.  The desk staff should know the total cost, including tax, of ordering either of the two breakfast options in the room; and it should be possible to *choose* the toast with the more expensive option, not just the cheap one.  The free, wired internet was good but the wireless in room 608 was worthless.

20/08/12 | Link | Rating: 2.0
28. Anita L.
Really nice hotel for the price. It's about a 15-20 minute walk downtown. It's been newly renovated, and I LOVE that they offer a kitchenette area in the rooms. There is FREE wi-fi!! Staff were very friendly for the duration of my stay.

10/06/12 | Link | Rating: 5.0
29. Trish F.
Not too shabby for a Holiday Inn. And I'm referring to the digs.. not the price. I don't think any Holiday Inn should be $240 a night, but that's what you get when plans fall through and you get a hotel very last minute.

Holiday Inn was our first hotel in the city (we stayed at the Moore for the rest of the time since we couldn't get consecutive dates). The place is pretty close to the Seattle Center (walking distance) and relatively close to the downtown area/Pike Place/etc (I guess about a 15-25 min walk depending on your stride). It's also a block or two away from a Whole Foods and a Bank of America (SWEET - fresh fruits/veggies/energy bars for maximum walk-age).

I basically traveled between my room.. the business center.. and into the city and back again. First off, the business center is pretty awesome. And they have vending machines you can use a credit card in.. energy bars.. Pirate Booty.. etc. They have 2 computers that limit your usage to about a half hour but you can print your little heart out.

As for our room, it was nice. We got two big beds with tiny tiny pillows. The room service guide said we could get bigger firmer pillows if we wanted but laziness ruled the day. There was a desk, a sitting/eating table, lounge chair with foot rest, two night stands, an entertainment center, iron/ironing board (although the iron was of the shady variety as was the board. Iron the reverse side of your garments and place a towel over the board to avoid stains and metal imprints), and little eat in kitchen with tiny fridge (empty and not as small as a mini-bar). The bathroom was nice although the light was a teensy bit loud. We ordered room service out of laziness (heh) one morning and it was pretty cheap (don't forget to ask for condiments.. they give you the bare bones of your order). And we also ordered a movie.. it was over $10. Well convenience is convenience I guess.

Nice little place.. even if the price of the room hurt my soul (we had originally budgeted for a hostel up until a month before our travel date). And the staff was friendly and helpful (besides the cleaning women that knocked on our door before 9am the two mornings we were there). Hmm.. 3.5 stars.

11/09/08 | Link | Rating: 4.0
30. Leah K.
I go for the drinks. Sara is the best bartender EVER. She has a new menu for every season and they are incredible drinks. She should own her own bar, seriously.

01/11/12 | Link | Rating: 4.0
31. Cindy C.
This is not my childhood Holiday Inn.  

I have to say, when the cuzfriend from Michigan said she was booking at the Holiday Inn for her stay in Seattle (I packed up and shacked up with her during her stay), I was concerned.  I am a hotel snob TO A DEGREE; I admit it.  And when I heard the words "Holiday Inn," I fully expected an outdated motel of sorts.  Not so!

I'm ok with a Marriott Courtyard; that's our go-to hotel for general travel stays.  (See? I said "to a degree.")  This actually had that kind of feel.  I guess they renovated not long ago, and it shows.  The location is modern, the rooms are a decent size (larger than the lovely Bellevue Westin), the beds are super comfy (the gimp back wants one at home), and most of the time, the front desk service was as good as anything you could expect at a high end hotel.  It's easy walking distance to SLU eats, Belltown, shopping (Nordstrom, Macy's, Banana Republic, All Saints, Sephora, the downtown malls), and Pike Place Market.

A couple of points were lost for NO HOT WATER on a Friday morning (nothing like an icy shower to get you going!) and for an otherwise terrific desk agent telling us a hotel shuttle could get us to Capitol Hill for a fare comparable to that of a cab. It wasn't; the cab fare back was less than half; but the following day, the agent on duty and his manager cheerfully credited our account a smidge more than we'd asked for, just to be sure the hotel had covered it.  Well done.

I have only one major complaint.  My cousin (who I hadn't spent time with in about 38 years) bought me something simple - some baklava - to bring back to the hotel one night.  In and of itself, it wouldn't have been important, but it was a special gift simply because I don't know when I'll see her again (and for crying out loud, she PAID for it).  So when I realized after returning home early the morning of her departure that I'd left it behind in the room's fridge, I called the desk.  The agent on duty (who I'd had great experience with during our stay) told me he would speak with the houseman and retrieve it so I could have it picked up later in the day.  When I called at 3pm, I encountered mediocre service from an agent there for the first time.  I was told they hadn't heard anything from the houseman (translation: the item wasn't retrieved and the desk agent never followed up).  And (because I was no longer a guest?), I received no apology for that lack of follow-up, nor an inkling of regret over the service failure. This was only baklava... but I found myself thankful it wasn't something more (monetarily) valuable.  Not the kind of final experience you want a guest to have with your hotel... particularly when she was, up to that point, SO happy with her stay.

Still, a really comfortable place at a reasonable rate for a decent hotel in the area, so go for it. Just a) take a CAB if you need transportation somewhere and b) be sure not to leave anything behind. :)  OH... and don't expect a view... but I would suggest asking for a room facing Dexter, at least.  With the curtains open, ours (facing other rooms, and only a few yards away) was not for the modest. :)

07/10/12 | Link | Rating: 3.0
32. Kate G.
I loved how this hotel was totally accessible and close to everything I needed.  I was accommodated during this past weekend that they were calling "Snowmaggedon".  I know the guest attendants were overwhelmed and while they probably weren't as friendly as they might normally be, they were still great and really did the best they could to help me.  

Also, when the rest of the bridal party was finally able to fly in the next morning, they helped us find ways to rearrange our plans throughout the city so that our last minute errands could still happen.  They even called the nail salon for us!

The only downs were the no Wi-Fi, no pool, and having my reservation get allegedly cancelled by "someone" in my party that had not yet arrived.  They found me another room and this was a reservations issue, not specific to this hotel from what I can tell.

All in all, stay here for great deals, a REALLY clean and new atmosphere and an easily accessible location.  I would for sure book here again.

23/01/12 | Link | Rating: 4.0
33. Michael R.
Staying here again due to the 4 Points being booked, what a mistake. The room is mediocre at best and again I'm having to use my wireless card due to their BS wi-fi system that does not work. Not to mention the room rate is $199 a night which is an absolute joke!

16/11/11 | Link | Rating: 1.0
34. BB H.
Warning: King 5 (local NBC Affiliate) has its Chopper 5 helipad next door and that helicopter in the early hours of the morning makes a hideous racket taking off and landing.
That alone is enough not to book here. Remove the copter and it's a 3.5 star hotel.
The location is a tad far from edge of downtown, but it's walking distance to Seattle Center and the free bus ride zone as well.

24/03/12 | Link | Rating: 2.0
35. Kimmie C.
Nothing lavish. Decent and clean. Perfect if you need to stay somewhere for the night or two.

10/06/13 | Link | Rating: 3.0
36. Eric M.
Good location, helpful staff, nice inside. Short ride from downtown and cheaper than downtown. Nice for a holiday inn.

29/04/13 | Link | Rating: 4.0
37. Yael J.
We stayed at this hotel post cruise, preparing for a flight home the next day. When I made the reservation I called the hotel to inquire if they had a hotel shuttle that could pick us up when we arrived in Seattle. I was told there was, but it was not an actual hotel shuttle, but a service they used regularly. We arrived in Seattle via bus, in the city, not at the airport. I called the hotel to request pick up by the shuttle. I spoke to Brandi and Ashley. I was advised that the driver was in a bit of traffic and that it may take a little longer than normal to pick us up and was advised that we may want to consider taking a taxi. Since we were coming off of a 2 week vacation and cruise, and had a group of 5 people with lots of luggage, we knew that a taxi would cost significantly more, especially with luggage surcharges. So we decided to wait for the shuttle. Unfortunately that short delay ended up being almost an hour wait, but to be fair to the hotel, they did keep us informed by phone and did offer the taxi option more than once. Ultimately the shuttle service was very affordable and probably saved us a bit of money over taking a taxi.

When we arrived at the hotel, the front desk staff was very friendly and helpful. Brandi was also very helpful in giving info on getting a taxi later in the evening. The room was a pleasant surprise, with a small but efficient kitchenette including a sink, small fridge and microwave, which I didn't remember from making the reservation. The bed was comfortable, if a bit soft, which I prefer. I know many people may prefer a firmer mattress. The room had nice modern furnishings, including a nice sized flat screen tv. Complimentary Wifi was a major plus.

We took the short walk to the Space Needle and saw there were several stores and small eateries in the area. Overall we enjoyed our stay and wouldn't hesitate to stay here again when back in the Seattle area.

23/05/13 | Link | Rating: 4.0
38. Ava C.
Excellent Inn in Seattle near Space Needle!

1. Great location to visit Space Needle and EMP Museum. It just takes maybe 5-minute walk.

2. Service is excellent.

3. Facilities: Free internet access. The room is really clean and the space is large enough.

4. Transportation: It is a little far away from the downtown but there are several buses going to downtown Seattle. And those buses take you to downtown shopping center like in 5 min.

07/09/12 | Link | Rating: 5.0
39. Bobby C.
We visited Seattle for a late summer vacation last week.  Agree with all of Dean H's points per his 05/18/2012 review.  This is a freshly remodeled hotel with professional, helpful and friendly staff across the board - from the front desk to maintenance personnel to Emerald Grill restaurant servers. Called up prior to our visit to get a feel for distance and walking time to the places we wanted to tour; and was fortunate to find out from staff member, Novella, that the hotel works with a transportation service that provides rides from/to SEA-TAC airport at a better price than offered through Expedia.

We needed to change rooms on arrival late Tue night - front desk apologized and a maintenance staff member came up to the room and escorted us to the new room in timely fashion.

My wife had an accident Wed evening and we needed to visit a local urgent care facility Thu morning.  Staff member, Megan, told me about US HealthWorks and was glad to have been so close to this facility so my wife got the care she needed which allowed us to enjoy the rest of our trip.  Besides being so close to the Space Needle, EMP, Pacific Science Center and other local attractions at the Seattle Center, the hotel is conveniently located on the MT-124 bus line which we used for a visit to the Museum of Flight.

20/08/12 | Link | Rating: 4.0
40. Alice S.
Stayed here 3 nights last weekend. It is a good hotel that is close to everything (walking distance) including awesome Ethiopia restaurants, gas stations, space needle, food market, cajun food, seattle center etc.etc. My bf and I booked this place through priceline and got a good deal for 3 nights, o btw they are still in the middle of remodeling so the lobby is very nice but there are some rooms that are still being fixed up.

O, and each room has a little kitchenette area with a sink and fridge.
The parking garage is a bit pain in the butt because you have to scan your room card before the garage opens and it opens very slowly -_-'' heh.

I wouldn't mind staying here again if I get another good deal on priceline.com .

05/03/12 | Link | Rating: 3.0
41. Lou S.
Stayed at this holiday inn for two days while in Seattle for the Cowboys/Seahawks game this season. About a 15-20 min drive from the Airport. Would have been about a 10 min drive to the Stadium, but they had a shuttle to and from the game for $5 Total! Couldnt ask for more. Didnt have to worry about driving to the game and finding parking.

The hotel is walking distance to the Space Needle and the monorail to take you into Downtown Seattle. The hotel itself was clean and comfortable. Perfect for what we needed it for. Staff was courteous. $10 a night to park in their underground garage.

Overall very satisfied with my stay here.

13/10/12 | Link | Rating: 4.0
42. Ed U.
If you're burdened down with trouble
If your nerves are wearing thin
Pack your load down the road
And come to Holiday Inn!

Bing Crosby sang that ditty in the stone age, and like his corpse, there is a faded pallor about this Holiday Inn. You feel it the moment you step into the lobby which looks like it was decorated with S&H Green Stamps (...don't ask, my children). And you especially feel it when you walk into one of their rooms. Ours had a broken cabinet door in the kitchenette, and the chair next to the bed was quite worn. There appeared to be a marching band staying in the room above us or a hyperactive toddler working off a lot of energy. Oh, we complained about the noise. And just what do you think the front desk did about it?

Nothing. And then there's the business center which doesn't have a functioning printer. What's the upside? Let me think...uhhhh... ah yes, it's within walking distance of the Space Needle. And the room was an affordable $117/night and for an extra $10/night, you can get parking in their slightly scary, you-know-you're-not-alone two-level garage. By car, you could get to the more interesting neighborhoods like Fremont or Capitol Hill pretty easily from there. There's nothing much in the immediate vicinity unless you count the flashing neon lights of the hopelessly pink Elephant Car Wash sign across the street. All in all, it was unmemorable lodging for a great city.

18/06/10 | Link | Rating: 2.0
43. Ted m.
Not a bad place. It's clean and it even has a gym. It's not too far from the Space Needle - walking distance.

27/06/13 | Link | Rating: 3.0
44. Jeff P.
Average Holiday Inn.  Limited parking, at a cost.  Horrible internet.  Clean, average rooms.  Attentive, yet disorganized front desk.  Great location as it is close to the Space Needle and close enough to walk to downtown/market/piers.  Probably the best deal around the area.

08/06/13 | Link | Rating: 3.0
45. Danielle M.
The rooms were clean and spacious...staff was great! Theres not a great view from the window...another building in fact, but I was outside sightseeing during the day anyways.

13/07/13 | Link | Rating: 5.0
46. Ryan C.
We stayed in this Seattle Holiday Inn for the Saturday nigh before Halloween. Service was exceptional, both at check-in and helping us find transportation to Capital Hill on a busy Saturday night.

They but me in a suite (which wasn't listed on the website as an option). I don't know if this was an upgrade for being a platinum priority club member, but it was a nice big room with couch/living room area, kitchenette, and king size bed. Bed was firm but comfortable.

The ceilings/floors seem to amplify sound, so it sounds like elephants are walking around in the room above us. If the ceiling insulation was better I would give it 5 stars.

Room service was available, although I did not get the chance to take advantage of it. The hotel is conveniently located near many Seattle tourist locations, without having to pay higher downtown prices.

02/11/12 | Link | Rating: 4.0
47. Kelly M.
We stayed here three nights on our trip to Seattle.

Its not exactly cheap at $160 a night, but its okay. After taking the ferry from Victoria and driving from Port Angeles I was relived by how nice the staff at the desk were. They got us checked in in a matter of minutes and gave us great room.

The hotel is very close to the Space Needle which is cool if you buy that City Pass since half the stuff in the pass are clustered together.

There are a number of homeless folks walking around, but it felt WAY safer than down at Pioneer Square.

The over night parking is only $10. All of the spots are compact but we found plenty of spaces on the second level.

The room was bigger than some of my friends studio apartments.

We had a couple of meals at the Emerald Lounge which is their restaurant next door. It was ok. Very convenient when you're tired.

Access to the 5 is easy when there is no traffic so you can get to SeaTac in 15-20 minutes on a Sunday morning.

The internet worked better than the Holiday Inn in Vancouver, but that's not saying a whole lot.

There is an office center where you can print your boarding passes. And laundry machines on each floor. Some of them even work!

But, again, the staff was really helpful and friendly.

15/10/13 | Link | Rating: 4.0
48. Annie N.
Stay at this hotel for 2 nights. The lady in the front desk was really nice when I checked in. The room is a but smaller than expect but it has microwave and a little fridge. A lot of construction in this area so it's a bit if challenge when I used my GPS cause the road is closed. My room forgot to clean on my 1st night so I called and request for clean towels when I find out at night. Take about 30mins to walk to Pike Place.

19/04/14 | Link | Rating: 3.0
49. Dean H.
I personally feel like this Holiday Inn was AOK!!

Covered parking for 10 bucks a night
Rooms were pretty nice spacious
Walking distance from downtown
Nice little microwave/sink/refridge area
Bathrooms were spacious
Bath and Body works toiletries
Assorted pillows marked firm and soft
Nice sized refridge for goodies and drinks

Overall a GREAT deal for the price and wonderful for visiting the Seattle area.

I would definately stay here again!

18/05/12 | Link | Rating: 4.0
50. JBaby S.
Heavy smoky smell on all floors. Why? Because every floor has a smoking room or rooms.

Pool noisy with kids

Most elevators don't work,

Parking garage key cards didnt work

Empty apologies


entry was very smoky by outdoor smokers and no rule for them to steer clear of the entry.

This hotel must cater to lower classes

14/07/13 | Link | Rating: 1.0
51. Dizzy Z.
Walking distance to most of Seattle's main sites. Clean. Excellent Staff. Cheap Parking. Decent rate. Free wifi. Need I go on?

My only complaint is no free breakfast because the holiday inn express we are attached to offers it. And I mean, aren't they like siblings...why should one get better treatment?? Debated walking over and just eating their breakfast and acting like I belong. But Seattle has great brunch spots, so I opted to hit the town instead. Lucky them.

26/10/12 | Link | Rating: 4.0
52. B M.
Perfect location. Great space for the price. The staff is quite friendly. Parking is pretty sweet.

16/10/13 | Link | Rating: 4.0
53. Brad H.
A great moderate price hotel located by the Seattle Center. The rooms are clean, the lobby looks wonderful and has a nice water feature, the front desk staff is quick, friendly and efficient and takes the time to make sure your stay is great. The hotel security guard was wonderful as well, as his assistance was required with a battery jump outside of the hotel by their dinner. The room has a small to medium sized fridge and microwave which can help with the cost of meals. The assortment of pillows is a nice surprise and helps set the comfort level apart from competitors. While the hotel does have a bit of noise being located next to busy street and with HVAC units, it is not the worst I have experienced. The one thing that I feel this hotel does really need to do though is to update the clock radios in the guest rooms. The unit is a very inexpensive basic turn dial clock radio, a newer iPod dock unit would really help set this hotel up one notch, but all in all its just a radio so still a great review for this property.

**Also , please be aware that the pictures of this property on the Yelp pictures do not reflect the rooms. The rooms are leaps and bounds nicer in person and have clearly had an extensive remodel since the light oak colored wood pictures were posted**

28/01/13 | Link | Rating: 5.0
54. Thomas P.
Nice place to stay with a great location downtown

27/10/13 | Link | Rating: 3.0
55. Carol H.
My husband and I were infested by bed bugs at this hotel in May 2013.  When we reported the incident to the state department of health, we were informed that this was their 5th case of the year!  Hotel management originally said they would make things right, however, after a year and a half of emails & phone calls, they paid for about half of our expenses for medical bills, cleaning/laundry costs, and time.  We have been told that if want any further reimbursement, we need to deal with their insurance company.  Customer relations stinks!

19/09/14 | Link | Rating: 1.0
56. Traci K.
Just stayed at this hotel for long weekend trip to Seattle, and everything was great!  The front desk staff was very helpful - Ray gave us restaurant recommendations and even followed up to make sure we enjoyed his pick (we did!), and other members of the staff were always friendly and willing to answer our questions.

The location was perfect for us - easy to get to, plus a great view of the Space Needle and an easy walk to the Seattle Center area.   I'm short and not a very fast walker, but even the longer walks to Pike Place Market and Pioneer Square were pretty easy from the hotel.

Our room was great, and we appreciated the great job that they did cleaning.  We also grabbed breakfast at the Emerald Grill next door - easy access and the food was great.  

The hotel was a little more expensive than I'm used to, but it seemed pretty comparable to other area hotels.  I think the only downside was that the wifi signal wasn't great, but we were able to use it for directions and whatever we needed, so it wasn't much of a hindrance.  

Thanks for a wonderful stay!  Hope we get to come back soon!

04/09/13 | Link | Rating: 4.0
57. Errynne B.
I was very underwhelmed with this hotel. Typically I will stay at a Hampton Inn or other hotel brand, but the price was right at the Holiday Inn so I decided give it a chance.

Decent Location - Walk to Seattle City Center but not much more.
Microwave/Refrigerator - One of the reasons I chose this hotel. We stayed 2 weeks and it allowed us to save some money. We were able to buy a few groceries rather than eating out.
Staff - They were friendly for the most part.

No Breakfast - I should've stay at the Holiday Inn Express, the price was the same but comes with breakfast. It's literally next door to this one.
Housekeeping - I felt that the housekeeping was very inconsistent. Sometimes they would give use new plates and silverware, sometimes they wouldn't. Sometimes they changed the toilet paper, sometimes they didn't. The worst was one day when we came in and the bed was made but the dirty towels weren't removed, no new towels, and the toilet paper was just sitting on the counter and not replaced on the empty roll. I think that's unacceptable. This may be a budget hotel, but I expect better.
The Beds - Way too soft and uncomfortable.
Hotel Restaurant - We ate there for breakfast once and I'd equate it to a Denny's.
Business Center - The firewall was way out of control. It's ridiculous that I had to struggle to access my gmail. Also, 2 printers and no scanner??
TV - Half of the channels don't even work and the TV is slow even when they do.

Overall it was just ok. I've stayed at worse places but I've definitely stayed at better places.

16/12/13 | Link | Rating: 2.0
58. Travis T.
Worst hotel experience I've ever had!

Came up to Seattle for 2 nights to go to the Arizona @ Washington football game. I booked a room here while my friends stayed next door at the Holiday Inn Express. Upon check-in, Ray at the front desk notified me that I had been upgraded to a suite! I thought this was pretty awesome, but in hindsight, they "upgraded" me to this "suite" because it was across from a construction site and I'm sure was available because other people had complained.

The first night I was able to sleep fine. The second night I was woken up by the construction at 8am on a Sunday! I called the front desk and spoke to Ray and explained the situation. I requested a late checkout until 2pm, but the best he could do was 1pm. I tried to fall back asleep but was woken up again, this time by house keeping. I was furious as I had put the DO NOT DISTURB sign on my door. They left and I tried to go back to sleep, but was woken up again by house keeping at noon. They told me I had to leave the room as checkout was at 11am. I told them I had requested late checkout and they said no one had told them. I called the front desk and Evan picked up. I asked if there was another gentlemen working as I had recently spoken to someone else about a late checkout. He refused to give the phone to the other man until I finally remembered Ray's name and requested that I speak to him. I asked Ray why he hadn't told house keeping about my late checkout request and he replied that he forgot. I then requested checkout be moved to 3pm so I could finally get some sleep after being woken up 3 times. He said sorry sir, your checkout is at 1pm, have a nice day and hung up the phone! I packed up my car and headed to the front desk and spoke with Ray and Evan. I requested a refund for the 2nd night, but they were useless. Ended up having to rent another hotel room on my drive home because I couldn't stay awake.

I will be complaining to corporate about this location and Ray Ventura and Evan Sawyer as I have never had worse customer service from a hotel.

31/01/14 | Link | Rating: 1.0
59. Isabel J.
I stayed here for a couple of nights before my cruise. The location is not too far from downtown which was a plus. The staff was very nice and accommodating. The rooms were spacious and clean.

17/09/13 | Link | Rating: 3.0
60. Suor K.
Not a bad place to stay close to Amazon HQ (10 minute walk). The prices were kind of high (between 160-180/night, on the higher end on Friday and Saturday). Very close to the Space Needle if you want to be touristy, but also close to many bus routes if you're interested in exploring other parts of Seattle on your own. It's a 15 minute walk to the downtown core or a $6 cab ride.

The front desk staff was friendly. They answered all of my questions regarding wifi and parking. One of the front desk staff was not as friendly, indicating that getting a taxi would take 30 minutes. Really? In downtown Seattle?

The wifi itself is pretty awful. Don't try to get any real work done unless it's at 7am because dial-up would be faster. I couldn't get Google Maps to load consistently. Covered parking is $10/day. The area is kind of sketchy (next to Aurora) so I don't suggest overnight street parking. There are 2 parking levels, and I didn't have problems finding a place to park my compact rental.

As for the room, it was larger than most rooms that I have been in -- two double beds. It has air conditioning, which is a requirement for any hotel, especially during the summer. Upon walking in, I smelled a hint of musty cigarette smoke, which is odd because the front desk told me that they would charge me if I smoked in the room (I'm not a smoker). How would they be able to tell the difference? The room has a phone with free local calls, a large flat screen TV (which I didn't use all week), a small refrigerator, and a microwave. The refrigerator and microwave were nice touches because most hotel rooms do not have these and I loved being able to keep leftovers from spoiling.

The bed and pillows were comfortable -- not too firm, but also not too plushy. Don't get too comfortable, or try to sleep in, because house cleaning comes by at 8:30am.

17/07/13 | Link | Rating: 3.0
61. Jennifer C.
Look, it's a holiday inn which means my expectations weren't very high. But I think this is a good place. The lobby is nice for this level and it has a fireplace which is pretty. The front desk staff was very courteous and helpful. But what got them the 4th star was the way they handled a problem I had.

I realized 2 nights in that my skin was reacting to the sheets and pillows - probably the detergent. After speaking to the front desk, they sent housekeeping up to me and he proceeded to take all my linens and rewash them in water to get rid of the irritating detergent. I was very impressed that they went out of their way to try to make me more comfortable. He brought them back as soon as they were done and remade my bed and offered to put together a note of explanation for daytime housekeeping staff so that they wouldn't change the sheets on me.

I really appreciate their good customer service - I was impressed.

04/02/14 | Link | Rating: 4.0
62. J F.
I recommend staying here. We are a family of 5. The kids suite is awesome. There is one room with bunk beds and a tv and then one room with a tv and a master bed. The staff is very friendly and accommodating.

20/12/14 | Link | Rating: 5.0
63. Raf G.
Clean, close to downtown, walking distance to Space Needle, sport bar and food.

Parking is a little confusing as theirs another Holiday Inn Express right next to it so we parked in the wrong parking lot at first.  Place was really clean and priced fair to boot! If traveling on a budget and want a clean ass room this is your spot near downtown Seattle.

14/11/13 | Link | Rating: 4.0
64. Aarthi R.
Great place and close to the space needle :) clean rooms and friendly staff. Quiet rooms. Don't think they had complimentary breakfast.

14/05/15 | Link | Rating: 4.0
65. Bob U.
if you need a quiet, clean room for the night in Seattle this place is okay. it's expensive for the value, but in line with other hotels in downtown Seattle. it's not directly in the downtown center so I wasn't comfortable walking around the area at night. it didn't seem like a dangerous area, just a little deserted. the staff was very nice. parking was free which was nice. next door is the Emerald Grill which I assume is part of the Holiday Inn but I used a credit card and didn't try to charge to the room. the Emerald Inn was kind of standard American fare, but good value and again, all the staff were extra nice. I'd stay here again unless I was going to be in Seattle for an extended stay and wanted more amenities.

11/05/15 | Link | Rating: 3.0
66. Hayley A.
Husband had a two week long business trip so I decided to visit him one weekend. Totally disappointed with his company's hotel choice!

There's a huge crack in the bath tub and no fan to vent any moisture from the shower. Also, he's been trying to get his room cleaned for a few days now and they haven't done it once. I even called before adventuring through the city around 11:30 AM, came back at 5 PM and the room still hadn't been cleaned.

The bed is extremely uncomfortable and the pillows have no fluff. Oh and the heater makes an awfully loud noise.

Hopefully the company doesn't rebook here ever again.

01/03/15 | Link | Rating: 2.0
67. Jessie R.
So far we just got here, but the man at the front desk was very nice. I love the can-do attitude.

28/03/15 | Link | Rating: 4.0