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Pan Pacific Hotel Seattle in Seattle, WA

Pan Pacific Hotel Seattle in Seattle, WA

Specialties

An urban oasis with subtle glamour and soothing surroundings, complemented by spectacular Space Needle and Lake Union views.

History

Established in 2006.

Pan Pacific Hotel Seattle on the 2200 Westlake Plaza with  Vida Spa, Whole Foods Market, Be Luminous Yoga, Fed Ex Office, Starbucks and other fine retailers.

 

Company Info:

Rating: 4.31

Address: 2125 Terry Ave, Seattle, WA, 98121
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (189):

1. Paula R.
The best part of The Pan Pacific Hotel?  Jumping on the bed.  I don't know what it is about jumping on the bed at a super, mega, duper expensive hotel, but it was really satisfying.  The room was fantastic - a bit on the small side - but all the little picadillies here and there made it great.  The TV at the foot of the bed was HUGE and beautiful.  There's a sliding wood door between the bedroom area and the tub/bathroom.  The tub and shower are both plenty big enough for two people (*cough*), but there's no door or anything for the toilet, so that was . . . . different.  When i made the reservation, I went through hotels.com and they were having a 50% off sale, and thank JEEBUS for that, because there's NO WAY that room would have been worth full price.  And parking is a challenge - $30 in the garage, and $28 for valet . . . . . so if you're there on a Saturday night, just find free parking on the street and parking is free on Sunday.   So have a good time jumping on the bed and hanging out in the comfy tub!

28/03/07 | Link | Rating: 4.0
2. Mala S.
The view from our room was great, the lobby service experienced, the location was close to everything. The hotel was surrounded by shops, Whole Foods was near and opened pretty late, of course there was a Starbucks right outside of the exit door. Everything was so comfy and clean, just a perfect place. I will be back if I'm back to Seattle.

09/06/09 | Link | Rating: 5.0
3. Susan B.
The hotel itself was beautiful. Very contemporary. The bed was amazing! The bathtub is awesome, and everything was very clean. The couch in the suite was incredibly uncomfortable to sit on. It is one of those pull out beds and the couch part is sinking into the bed part. I would not recommend room service off of our experience. I ordered the banana macadamia nut pancakes and they came so oily i could literally squeeze them and oil would come out, there was no macadamia nuts in them, and there was overripe bananas on top. There was something about pineapple butter on the menu but the butter was just normal. The eggs breakfast was okay, nothing spectacular. Just go to the Whole Foods and get something for breakfast. The bar is nice, but the bartender sure thought he was something else! The valet guys were awesome and so was the woman who delivered the room service.

28/03/09 | Link | Rating: 3.0
4. Judy C.
What a great oasis to escape to!  My husband and I decided to stay here for the 4th of July holiday and booked the special promotion the hotel was offering. Certainly the room was pricey however for a special event and the guaranteed beautiful viw it was worth it.

From our room, we had a perfect view of the Lake union fireworks from our 10th floor room away from the large crowds and although we only stayed one night we felt like we had been away for a weekend as we felt so relaxed when leaving. Don't laugh, we only live 15 minutes up the road from here however this was the best and we felt like we could be tourists for a day!

The room is very comfortable, has a Zen feel to it with the setup.  We had a queen bed (which was very comfortable) and would definitely opt for a king the next time, the kings were not available for this stay and view. Anyway, the room is set up that you have a fantastic deep soaking tub that you can opt to look out at the view, watch tv or you can close the doors for privacy.  There is a large glass shower and simple but perfect amenities. The hotel really promotes their eco friendliness. The windows are large and extend the width of the room.  The curtains provide perfect darkness for the morning so I was delighted to find myself sleeping until 10:30 without stirring all morning. You can easily control the temperature environment just right.

Check in went smoothly and took just a few minutes. The staff was very courteous and organized. The hotel steps beyond to check in and make sure all of your needs are being met. When you leave or re enter the staff warmly greets you.

I would comment that our package included cupcakes, a bottle of champagne, gift certificates for breakfast and valet parking.  The cupcakes actually came with our breakfast in the morning and the bottole of champagne came sometime between 10:30PM - 12:30AM. We had left our room for a while that evening and when we returned the champagne was there for us.   Probably would have helped for the front staff to just let us know however I can say it was a nice quality Chateau St. Michelle champagne which we will now enjoy later.

What I loved most is the absolute quiet in the room. Seriously, you feel like you are the only one there. You could seriously hear a pin drop and I love that!

The hotel is actually conveniently located to downtown.  It took us about 5 minutes to walk to Pacific Place shops.  We used the Valet although that was included in our special package deal.

We ate at the Hotel restaurant and had a very nice and relaxed paced dinner.  The Seared Ahi was very high quality and melted in your mouth. We had the crab cakes, very delectable with a spicy and citrus sauce, the Dungeness crab chowder which was also extremely wonderful.  I would recommend only getting a cup though as it is very rich. We usually order appetizers and split them and we were almost full by the time we got to our entree.  Our entrees were Smoked Salmon fettucine and a panko crusted halibut, both were good but very rich.  The flavors were great, the only thing I would say is that the foods were defintiely on the oily rich side so if oily is not your thing, I would recommend staying away from any of the creamy foods. Our drinks were perfectly created, I had a lemondrop and my husband a martini...well actually we each had two and they were generous drinks . Be prepared they run about $11-$12 but they did not skimp.  My only surprise is that they do not carry Absolut Citron, certainly not the end of the world but was surprised.  We were too full to even attempt a dessert.  Since we live in Seattle, we would certainly come back here again especially to have appetizers in the bar.

Overall, I give high ratings for excellent service, a very nice Boutique hotel offering a beautiful and relaxing room environment. The fact that I would want to go back there and stay again says a lot as I am not one who always finds it easy to relax at hotels.  The next time I will make sure to take full advantage of that soaking tub!

05/07/09 | Link | Rating: 5.0
5. susy C.
The beds are seriously unreal!! The best bed I have ever slept in.  I have to get one for myself. There are alot of shops, wholefoods, pharmacy, gym and yoga studio in the hotel area. this was just an awesome experience. OK, so I give it 4 and not 5 because I found the service to be really cold, efficient but cold but that may be a me thing. They honestly want to make it a great stay for you and deserve the business. Their drivers are AWESOME!

15/12/10 | Link | Rating: 4.0
6. samantha k. s.
Dude. This is no **** hotel. It's nice, costs too much for what it is, and promises a continental breakfast but delivers, what, weird tiny dry muffins and weak coffee served up in the bar. I think that's the part that actually bugged me. If not for the silly promise of something special, it never would have crossed my mind.
You know that new fashion now of great soaking tubs separated from the bedroom by a shoji screen or shutters and from which you can enjoy the big tv or the crackling fire? This place has that going on, too. And a great, dense, cloudy bed.
I got a great deal for some reason, so it was certainly worth the price of admission. But at the rack rate, and with that really awful continental breakfast, i would choose half a dozen other downtown choices before returning.
Oh - and I ordered up room service martinis that were (hang on to your seat) $14 each and really, really not great.

Understated elegance? Inn at the Market
a little slice of Baden Baden? Sorrento
millennium chic? W
smokin hot? Inn at El Gaucho
neighborhood pension? Marqueen
Wacky? Monaco
Top Design? Andra
spa? Salish (well it's just better than anything closer)
upscale motel? Watertown

and so on

16/04/07 | Link | Rating: 3.0
7. Ricshocka R.
I had some time off from work this past July and decided to go to Seattle because I had never been. As I did my research I came across the Pan Pacific Hotel and the description drew me in. I decided to give it a try.
The day finally came and as my taxi drove up to the hotel the first thing I saw was the huge Whole Foods Market right in front. Score! I am a faithful customer back home I will check this out when I get settled in. I was greeted by a nice doorman who help me with my suitcase he will get a tip cause I know it was hella heavy since I tend to over pack. The decor in the main lobby was soothing in hues of taupe, slate and cream it had an Asian inspired theme with modern wood furnishings. Skipping all the nice people at the front desk because I could go on and on about how they provide you with a personal concierge who will help you plan every aspect of your vacation. By the way they are wonderfully helpful with all your needs at any time of day or night.
My room, although not a suite was very comfortable it featured a 32 inch plasma tv, cable, and complimentary wireless internet. The bathroom had a very delightful sunk in tub and separate shower. The best part the wonderful bed it was so great I had so many pillows. I slept like an angel and felt like a queen. The large floor to ceiling windows gave me an excellent view of the city which I liked to look upon at night all lit up like a Christmas tree.
This hotel was awesome I would totally recommend it if you are in the downtown Seattle area.  Another reason why I picked this hotel it is minutes from the Nordstrom flagship store. I was in major heaven. Oh and the Whole Foods Market was one of the best ever it even had it's own restaurant.

03/09/07 | Link | Rating: 5.0
8. H H.
I've stayed here a couple of times now, mainly for company events.  The bar is great, the attached resturant is great and Whole Foods is right down the stairs.  Overall though, Awesome Service.  They did a fantastic job hosting our company event but when they brought out the free beer on Cinco De Mayo (unasked), they went from 4 stars to 5 stars.  Would stay here again in a heart beat.

06/05/11 | Link | Rating: 5.0
9. Tim P.
The Pan-Pacific Seattle is a great place to stay in Seattle. It's located in the South Lake Union area which is about a 15 minute walk from the Pike Place Market. It's right next door to two very good restaurants, a Starbucks and a Whole Foods supermarket. It's also a short walk to Seattle favorites like REI and Top Pot Donuts. The staff at the hotel is great. Very friendly and willing to accomodate all of our requests.  The Space Needle Corner room was beautiful with great views of the Space Needle and Lake Union.

01/09/09 | Link | Rating: 4.0
10. Jamie S.
I recently spent a weekend here visiting from San Francisco and loved this hotel.  It was extremely clean, the rooms were a good size with comfy beds and the bathroom was a dream!  It was huge with a jacuzzi tub and a large glass walled shower with one of those huge rainfall-type showerheads.  It was the best shower of my life!  (Too bad I was there with just my girlfriend :)  The whole hotel has an Asian/zen feel to it.

It's located above a Whole Foods and a Starbucks which is very convenient and is close to the Space Needle and the downtown area.  We walked just about everywhere.  

I would highly recommend this hotel!

30/08/09 | Link | Rating: 5.0
11. Rex D.
We picked this hotel with the help of Yelp ! The hotel was easy to get to, we took the light rail from the airport and the walk was just 10 minutes from the Westlake Center. Although the hotel was not the grandest or largest, the service was attentive, decor was modern and in fitting with the rest of the downtown architecture. The rooms were clean and modern and the bathrooms were an added bit of luxury- there is a screen that can be opened or closed for privacy when taking a bubble bath in the roomy tub. The beds were soft and comfortable, water pressure and temperature were great, we had complimentary newspapers delivered every morning and free wi fi was a plus. Whole foods and Starbucks are right next store so breakfast was easy and sights like the Space Needle, EMP museum are just about a 10-15 minute walk away. We walked to most of the sights but hailing a taxi was easy too. I would've gave this hotel 5 stars if there was a pool. Otherwise, we'd definitely stay at the Pan Pacific hotel again but I'd bring my pooch along since they are dog friendly !!!

05/07/11 | Link | Rating: 4.0
12. Holly J.
My boyfriend and I stayed here in November 2007 to celebrate our 1 year anniversary and also because we had tickets to see our favorite comedian Jim Gaffigan at the Paramount Theatre that weekend. Our experience here was one of a kind and absolutely amazing. Neither one of us had ever stayed in a hotel like this one so we were blown away by the service and how the people there attend to your every need. There was one day where my boyfriend called the front desk and asked for rose petals (just because he wanted to see what would happen), and the only reason they were not able to bring them was because the florist was already closed! We loved ordering room service and watching movies on the LCD TV. We had a great view of the Space Needle and the sunset, even though here was some construction going on at the time. The bathroom in our room was great; one of us could lay in the tub and look out the window at Seattle. It was a wonderful experience there and we can't wait to go back!

13/06/09 | Link | Rating: 5.0
13. t s.
We stayed here on our wedding night and had the perfect night.  Check in was simple and friendly.  There was a lovely bottle of wine and cheese and fruit tray in our room upon arrival.  AND there was a nice hand written note from the manager.
The room itself was lovely.  The bathtub was worth writing home about!  It was gigantic.  And the view from the room of Lake Union was spectacular.  We loved the room.
All in all a great experience.

03/11/09 | Link | Rating: 5.0
14. Chris L.
This was the best experience I've ever had at a hotel.  Service, quality, location, cleanliness.  Absolute perfection and I'm looking forward to my next stay.

13/12/09 | Link | Rating: 5.0
15. Food C.
I have alot of out of town guests.  I have in the past recommended the Pan Pacific because of the convenience of downtown and the Whole Foods market directly below the hotel.  But, one incredibly rude bell boy changed my opinion forever.   He allowed an aggressive taxi driver to take a customer's parking spot.  I witnessed the entire episode and saw how he treated the poor customer to the taxi driver's delight.  Perhaps he is friends with the taxi drivers, but it is bad for your hotel.

29/03/10 | Link | Rating: 1.0
16. Michael B.
This place is the best! I loved every moment of my stay over here. The staff was courteous and friendly, the room was out of this world beautiful and unique, it's located near great restaurants and other places, and hands down the best hotel I've ever been to by far! I love the Pan Pacific!

26/04/10 | Link | Rating: 5.0
17. Allie F.
The Pan Pacific Hotel recently opened in the new 2200 mixed-use complex consisting of condos, retail and the hotel.  It is still under construction--the bellman said they were about 1/3 open (so, with 160 rooms, that's what, 53.33 rooms ready for guests?) and they are still working out some of the kinks.

Kinks:  as of this writing, the gym, which is open to hotel guests as well as the condo dwellers, is not yet complete.  Neither are a couple of the stores that encircle the driveway for the hotel.  

Cool Stuff:  There is a HUGE Whole Foods on the ground floor.  we ate dinner there, lunch there, and got snacks on our way out to downtown.  Downtown, btw, is close enough to walk, far enough to see from the windows of the room.

They are working on their  'innovative concept of "High Touch, High Tech, High Style,' setting a new standard for excellence in the Pacific Northwest's Seattle hotel market with "designed for the individual" service and amenities."  Not quite there yet, although they get points for their effort.  There is a learning curve and these first few months will really iron a lot of the rocky stuff out.

In their favor, from now until March, they're offering 50% off their standard rates.  

The rooms are beautiful.  Like the rest of the hotel, there's not so much fuss, much more understated and clean.  The beds are super comfortable, the linens are quality tc.  The bathroom is big and I liked the fixtures, but it's rather intimate--there are "shoji" doors that glide open to afford one the view of the outside from the tub, making the toilet part of the whole bathroom a heck of a lot less private.  I'd almost recommend that unless you're going alone or with someone you're comfortable going to the bathroom in front of, this may not be the place for you.

Really, though, it's a very nice hotel, the staff is very friendly and accommodating, and I feel that in 6-8 months it will deserve 5 stars.

12/12/06 | Link | Rating: 4.0
18. EatOutALot B.
Great things about the Pan Pacific: their staff is extremely pleasant; some of their rooms have truly magnificent views - my room was on the top floor looking out over the city and the water; flat screen TV is a plus with the usual TV channel line-up, as well as music, relaxation modes, restaurant menu and self-checkout; serene feel to all the rooms with the bathroom that opens into the bedroom (if you so desire); everything is brand new, and there's a Whole Foods and Starbucks in the same building if you're into that sort of thing...

Bad things about the PP: there is so much construction still taking place around the hotel, that you are likely to be kept up one or two nights a week; while the gym is brand new, it is across the parking lot from the hotel - and the chance of it being cold and rainy in Seattle is, well, pretty high; you earn absolutely NO POINTS by staying there...

10/04/07 | Link | Rating: 4.0
19. Katherine T.
My BF rented out a room on the top floor for the 4th of July (our anniversary). Actually, I think I stayed in the same room as pictured in J.K's 1012 picture. All I can say was the view of the fireworks were SO amazing and It was incredibly nice to have a room to ourselves instead of being surrounded by 482944 people(no one could see into our windows either!). We were next to the suite that the hotel was opening up to all its guests to view the fireworks and while it got a tad loud at a point, the walls did a very good job at keeping sound out.  The place was super clean which is always a plus of a new hotel. The bed was amazing and the bath tub could fit both of us, which we called for some bubble bath and took a BUBBLY bath! Plus free internet! I'm glad we went this year since it may be the last year for fireworks!

28/10/09 | Link | Rating: 5.0
20. Sara W.
I was very impressed with the quality of service and the cleanliness of this hotel as well as the genuineness of the staff. We went for our honeymoon and they upgraded us to a gorgeous suite where they laid out wine and a cheese plate. We loved the proximity to downtown as well as Whole Foods and we had a great time ordering quality sushi via room service.

12/11/09 | Link | Rating: 5.0
21. Alicia B.
I had a wonderful stay here with my boyfriend in celebration of our anniversary. The staff is very courteous, and free valet! Our room was beautifully designed, and I especially enjoyed the large soaking tub. There are screens that open up into the bedroom, so you can watch the TV while you are soaking, and then close the screens for some bathroom privacy if you need it. There is also a very nice walk-in shower. Whole Foods is conveniently located downstairs, so we made a stop and grabbed some bubble bath and chocolate. I would definitely stay here again.

09/12/11 | Link | Rating: 5.0
22. Patrick B.
Excellent room, great view, immaculate service from the staff.  I travel somewhat frequently and only very rarely stay in the super nice places because I'm paying for it myself.  I managed to score a great rate here and was pleased with what I got for what I paid ($150/night).  The staff will pretty much do anything you ask them to, and the location is very convenient.  It's not too close to all of the downtown action which limits the noise and congestion, but is close enough to walk to the waterfront (don't be a wuss) and all the stuff down by Pike Place Market, etc.  

I'd definitely stay here again, but not at the rack rate ($240+/night), but as for my experience here it was fantastic.  Double plus good.

30/04/07 | Link | Rating: 5.0
23. Thom V.
seriously one of the best hotels i've ever stayed.

very friendly staff. rooms were humongous with an equally large bathroom that opens up to the bedroom. did i mention that the bathrooms had full size tubs and showers? great water pressure and hot water for days. the hotel is also very environmentally friendly. fluorescent  bulbs in all the lamps. the toilet even had two buttons. one for full and the other for a half flush.

also great was the whole foods that is located steps away from the hotel. you will not be disappointed with your stay.

20/01/10 | Link | Rating: 5.0
24. Elizabeth E.
Upon approaching the hotel, the friendliest set of doormen greeted me, then I strolled through a small but cosmopolitan chic entry to the front desk where I waited just a few moments before being helped by a gentleman even friendlier and more smile-y than the doormen (he even offered to find me a local restaurant or direct me to some fun activities around town).

The room was just plain fantastic.  Nearly floor-to-ceiling windows gave a sweeping view of city and sound.  The bed was firm but luxurious.  The large plasma screen TV was also a nice touch but the really unique and breath-taking feature of the room was the bathroom.  The bathroom had a sliding door that opened up into the room so that from the bathroom you could look out over the bed and see the the fabulous view out the window.  I loved having both natural light in a hotel bathroom and the open feel to the room when the door was open.

Other info: There is a gym (which i didn't get a chance to try).  Whole foods and starbucks are next door.  Parking in the building (without re-entry priviledges) is $30/day so really...park elsewhere.  And the location is perfect.  As another reviewer said, its just a few blocks out of the central rush of things so its quiet, but it was easy to walk to dinner and the water.  An excellent (though spendy) choice of hotel.

Everything was of the highest quality.

11/05/07 | Link | Rating: 5.0
25. Lana G.
Three stars if the Pan Pacific did not pretend to be a four-star, above average hotel.

First, the bad news: This hotel has many poor design features. Our huge tile and granite bathroom, designed for wheelchair access, apparently was standard. There's nothing wrong with wheelchair access, but the extra-wide bathroom door, which could have opened into the bath (against the glass shower wall) instead opened out, blocking the hallway when fully open and inviting nighttime collisions with my nose when partly open. The curtain in the walk-in/roll-in shower was inadequate: showering resulted in water all over the floor, a severe slip and fall hazard. Heavy grab bars in the shower and around the toilet were useful because there was no towel rack anywhere, but they were not convenient to the sink. The remarkably small sink was situated at the back of a thick granite countertop where it was hard to reach. Its drain plug would not hold water. A magnifying mirror on the low counter required stooping to see into it. A large soaking tub with high, thick sides and no grab bar invited a slip and fall by anyone attempting to get in or out. Sliding doors located alongside the tub did not provide access but displayed the entire bath and anyone inside it  to living area. Why? Apparently, Pan Pacific believes that the bathroom is an impressive display feature. Problems of usage aside, it did look good. Nevertheless, we repeatedly closed the doors on the "view." And the maid repeatedly opened them.

There was no closet. Instead, there was a huge wardrobe in the hallway with doors that, like the bathroom door, blocked the hallway when open. A refrigerator in the wardrobe was stuffed with drinks and condiments at outrageous prices (guests were charged "if used or moved") leaving no room for anything the guests might want to keep cold.

The hallway boasted a full-length mirror. Unfortunately, the hallway was dark. It had two recessed light fixtures but the halogen floodlights had been replaced with dim CFL sticklights and the light from one of those was blocked by the top of wardrobe.

There were three phones but no clock with a lighted readout. The poor quality LG flatscreen TV "has its own computer" that repeatedly crashed, taking the TV with it. The TV remote failed, apparently for want of fresh batteries. The electronic hall door lock also failed, probably for the same reason. The window that supposedly opened wouldn't. And although the hotel had central heating and air conditioning, it was noisy and blew across the bed all night long, in perfect imitation of the individual heating/air conditioning units in cheaper hotels.

This "classy" hotel was decorated with cheap reproductions and sucker original "art."

Now, the good news: The room was quiet and comfortable. The king bed was quite firm but comfortable and there were nightstands and lamps on both sides. The desk chair was great. The European-style toilet put other toilets -- Japanese excepted, of course -- to shame.

The hotel's best feature, however, was that it is part of a shopping complex. A huge Whole Foods grocery/deli is located directly under it. While the Pan Pacific does not offer breakfast, Whole Foods does: large, delicious, healthy and inexpensive. In addition, the huge deli and wine selections suggest an occasional inexpensive dinner.

21/07/09 | Link | Rating: 2.0
26. Rose S.
Wow, I love this hotel!  I remember when this part of Seattle, near the oddly famous pink elephant car wash, was nowheresville.  It is now on the leading edge of a whole new section of the city (long live pink elephant, I hope, since they seem to be bombing the existing stuff out of the area).  

This was one of the best hotel rooms I have ever had.  Massive, nearly floor to ceiling windows, pretty much exterior walls of glass.  Even in the bathroom.  Great bedding.  Wonderfully clean.  Amazing Asian bath products.  Giant tub.  Views galore (which might change, especially on the lower floors, because towers are being built around the place).  Highly walkable through good areas to all the touristy stuff.  Nice Whole Foods for a create-your-own wine and cheese hour, and Starbucks right in the complex.  Quiet neighborhood but full of convenience and good location.

It only gets four stars because the staff seemed a bit clueless still.  No ideas for where to eat, and valet was snarky.  First, he refused to tell us about our parking options.  Then, he got in an argument with the other valet about how to lead us into town (not encouraging as we picked one route and hoped for the best).  Generally, the staff was very nice, just not five stars, more like three.

30/07/07 | Link | Rating: 4.0
27. Brooke M.
We decided to get a room here at the last minute to be close enough to walk to the space needle for New Year's fireworks.  I was thrilled to find that they had a few available rooms the morning of New Years, and the junior suite we got almost had a view of the space needle.

The parking is convenient, although expensive ($28).  The doormen are friendly, and the general atmosphere is what one would expect when you're spending $300+ for a hotel room.

The rooms are great, again, everything you would expect when paying this much for a room, but beyond that nothing overly special.  Beautiful view of Lake Union, beautiful finishes and furnishings.  And of course, you can't beat the location.  Having Whole Foods downstairs is very convenient, we skipped trying to squeeze our 18 month old into a crowded restaurant and just got dinner from the Whole Foods deli area.  Very nice.

Overall, I would recommend it for anyone that needed to be down in the SLU or Seattle Center area.  If I was making a recommendation to someone visiting the City, though, I would still recommend downtown/market area because SLU still has a ways to go before it becomes a tourist attraction in its own right.

06/01/08 | Link | Rating: 5.0
28. Alice R.
I've stayed at other Pan Pacific Hotel properties so I have high expectations for the PP. The Seattle location is on par, but does fall short of a few things.  First the negatives: It's difficult to find the parking for the hotel. I drove around the building and finally parked in the retail parking (there's a Whole Foods, Starbucks, soon to be FedEx, Marazul Restaurant, etc....) but upon coming up the elevator,  I got confused because there was no button for Lobby. Bad signage so I ended up going to a few other floors marked L*...Anyway, finally figured out I was in completely separate building and walked out onto main floor The problem is that the property is not strictly a hotel so it can be a little confusing for the first time visitor.  The property site also has two towers of residential condos and the aforementioned Whole Foods and other retail shops.  And tucked away in the middle of this is the entrance to the hotel.

Postives: This is a Pan Pacific Hotel which means minimalist decor, elegantly appointed with nice furnishings in the rooms.  There is a separate bath/shower that is beautifully tiled and they carry nice spa level bath products. The rooms have large windows and one side offers gorgeous views of Lake Union and the Space Needle.  There is a flat screen TV and the standard deluxe rooms are a decent size. Although I'm not sure about the shoji screen type divider that puts the bed right up next to the bathtub.  I guess you can step over into the bed from the bath.  Lol.
Also, depending on what is your taste in decor, the room is very business like so you don't feel completely comfortable. It's like you don't want to touch anything lest you disturb the balance and feng shui.  But, the bed is top notch and makes you feel like you are sleeping on a cloud.  Also, there is Wifi everywhere!  Now, if I were a regular joe shmo and looking for a hotel in Seattle, I may be scared off by the room rates. They are higher priced and reflect the posh experience they are marketing to you as a savvy business traveler. That said,  I wouldn't stay here unless it was a company event. It's a little too rich for my blood.  But, hey if the CEO is paying, I'm staying! I can definitely kick back here and be comfortable.

Other plus - there's a starbucks in the hotel lobby and the Marazul restaurant is connected to the hotel.  Whole foods is steps away along with a cute dog shop and bakery and the Hotel Fitness Center is state of the art.  There is a new spa/wellness center set to open early 2008. Can't wait to see that.

02/07/07 | Link | Rating: 4.0
29. Kat Z.
We didn't want to spend a lot on hotels during our trip, so we limited ourselves to roughly $200/night. We expected to give up a bit of luxury, but not so with Pan Pacific. We were pleasantly surprised. Beautiful room. Floor to ceiling windows on two walls, beautifully appointed, incredibly comfortable bed (mattresses approved by the Queen of England!!), excellent and friendly staff. You really get the feeling that the staff wants you to enjoy your stay to the fullest. They succeeded in our case. We highly recommend and will stay again when we return to Seattle.

05/07/10 | Link | Rating: 5.0
30. Cora M.
Great hotel in a great part of Seattle. Only stayed two nights there, but had much to do. The room was very spacious as well as the bathroom (amazing tub) and all help was very friendly. Downtown and pike market place within walking distance and I'd suggest checking out both. They have a complimentary car service mon-fri within two miles of hotel. They took us to the ferry and we spent the day in Victoria, Canada which was a beautiful place to spend the day, they also took us to the EMP museum which I would strongly suggest if you're a music/rock/sci-fi lover!! Also Tutti the pizza restaurant downstairs was delicious. But the main reason I had to write this review was because of the dessert at Sea-star the hotel connected restaurant. The chocolate turtle cake was UNFORGETTABLE!!!! Seriously people have killed for less. Please please do yourself a favor and get this dessert!!! Overall had an amazing stay in Seattle a lot thanks to pan pacific, the location, and the food'nn

01/05/12 | Link | Rating: 5.0
31. susan k.
Great hotel. Super nice room and big bathroom. It's about 5 blocks from the center of town, FYI.

15/02/10 | Link | Rating: 5.0
32. Melissa S.
The plus's ..... beautiful grounds, great staff, amazing city views, and one hell of a wonderful bathtub! A major plus in my book.... for the price this place was an good value. The hotel stay was great, my only complaints... it's about a 20 minute walk to Pikes, the beds are a little more firm than my taste, and I loathe down pillows :(

21/12/10 | Link | Rating: 4.0
33. Shayne W.
Everything about this place was perfect!  The location was excellent and the service was phenomenal.  The people at the front desk can tell you anything, they even told me what buses and trains to take to go places...and printed out google maps for me whenever I needed the directions!  It was the perfect amount of luxury without going overboard.  It also had the nicest and largest hotel gym that I've used in a long time...and the equipment was new and high tech.  The best bang for your buck in Seattle for sure!

25/07/10 | Link | Rating: 5.0
34. Misty T.
I very much enjoyed my stay at this hotel though I was somewhat confused at some of the options in the room.  This hotel is working hard to give off the appearance of being high class - the door is opened by a doorman, the front desk is staffed with petite beautiful women, everyone is well trained to greet you every single time you step into their vision.

My room was beautiful and comfortable. I had a view of a construction company building something with a very large crane (most people would consider this a flaw, but I found it relaxing to watch that crane move things around for a hour or two).  The toilets in this hotel have two buttons to flush and I didn't know which one to push, so just gave it my best guess.  The TV has an option for "Internet" and I didn't find anything in the hotel booklet that told me if this was an extra charged service or not, so I didn't push any button that I didn't know about either. The Bed was comfortable (but woo, all that white. As a woman, I see an all white bed and think "Yikes") The hotel also offers laundry services and other assorted tasks. The closet of the room held an umbrella.

The Doorman (and woman) were all really helpful. They answered my questions and I noticed their excellent reading taste (there was a copy of a Douglas Adams book on the counter) The front desk people where perfect when dealing with a billing mixup and they sent off a letter for me for free  - I tried to buy a stamp but they would have none of it.

There is a Whole Foods right beside this hotel as well as a Starbucks, a little gift shop, and a dog gift place. The local restaurants, Marazul's, was not good when I visited (see the review on that).

Last detail - for you ceramic artist buffs out there - there are Akio Takamori sculptures all over the place in this hotel area.

21/08/07 | Link | Rating: 4.0
35. Megan S.
For my wedding day I decided it would be nice to get a big hotel room to get ready in and have my Mom, Aunts and Sisters all there to partake in champagne drinking and corset tightening.

I picked the Pan Pacific and reserved a suite so we could all fit nicely and hopefully have a nice big tub to soak in the morning after.  Well, I checked in and was told we received a little upgrade, Oh how nice!  

The guy lied when he said little, they gave us the biggest suite in the place, overlooking Lake Union (and a little construction).  The bathroom was glorious and had a GIANT tub with huge windows overlooking the city.  The bed was heavenly, soft, big, fluffy, chocolates on the pillows (in the shape of a heart aaahhhh).  The hotel products were of the highest quality and didn't smell like ass, and they were big enough that you could wash all of your hair, not just the front part.

The living room had fantastic furniture that was actually comfy and panoramic views that at first made me a little queasy.  

The service was awesome as well, the front desk staff was nice without being sticky, icky, sweet nice.  They left us 2 bottles of chilled champagne as well as a little gift basket with Theo chocolates and yummy cookies.

So maybe if I hadn't gotten the upgrade they would be getting 4 stars but HOT DAMN!  They get 5 and maybe we'll go there every year for our anniversary, and sit in the lobby, maybe get a drink, but not a room unless it's the Denny Suite.

30/08/07 | Link | Rating: 5.0
36. Sarah G.
I lucked out & stayed here back when it had its grand opening & got a great discounted price. The room was very pretty, AMAZING beds with a very fluffy soft comforter. Simple, sophisticated style, I personally liked how the soji (spelling?!) screen opened up into the rest of the room, but if you are staying with someone who you aren't THAT comfortable being naked around, maybe you won't like it. The shower had beautiful, tall, glass doors & a wonderful big showerhead. Now, I stayed in whatever the "cheapest" room is, and it was pretty small. Considering what the rooms cost now, it isn't a very good deal. You don't really get any "amazing" views in this hotel either. For the current prices, you may want to consider a hotel with a better view.

12/06/08 | Link | Rating: 4.0
37. Marc P.
To sum up our stay, it was all perfect :-)  Very easy check in/check out, secure, quiet, VERY clean rooms, comfortable beds, wifi and a Whole Foods right below!  My wife and I reserved a suite for our wedding weekend and blocked some rooms for our guests.  The staff was very professional, courteous and sincerely concerned with the satisfaction of our stay.  Upon arrival to our suite the management sent up a complimentary bottle of Champagne and chocolates.
     Most of my guests were from NYC and this was their first time in Seattle.  They were all floored by not only the kindness of the staff but how they put so much effort into every detail of their work.  All staff was very knowledgable about the surrounding area and took their time when giving directions.
   Thanks to the staff at the Pan Pacific, our wedding weekend was perfect and many of my friends plan to return there when they come back to Seattle.

30/07/10 | Link | Rating: 5.0
38. Jess G.
Best hotel I've ever stayed at. People commented about it not being close and being expensive but they have a free car service to anywhere within a 2 mile radius...which in Seattle is just about anywhere. They also give you free vouchers for app/soup/dessert at the SeaStar restaurant next door and they give you discount coupons for Vida, the saloon next to the fitness center(which is incredible!!!). You get free wi-fi and they deliver free bottled water and newspapers to the room everyday. It was awesome to wake up and walk right down to the lobby into the starbucks and to walk right downstairs to whole foods for a quick drinks/snacks.

13/06/11 | Link | Rating: 5.0
39. Lorenzo B.
The kind of experience and personal touch that you would find at a 5-Star Hotel in Europe. From the doormen, front desk and housemen the service is outstanding. They remember everything you like and are helpful at every turn. They have rooms with views of the Space Needle and everything is a short walk away. The decor is upscale and rooms have a great feel.

14/11/10 | Link | Rating: 5.0
40. Lynn S.
What a great hotel...amazing service, great location, fabulous rooms, very cool, spa and Seastar Restaurant..love it! Will stay here anytime I plan a getaway in Seattle. PS..I only live in Kirkland, but love to do overnight in Seattle to shop, spa, eat and chill!

30/12/10 | Link | Rating: 5.0
41. BGrace G.
I was so excited to stay here! I know the area, having worked and lived there years ago.

Overall disappointing (in light of this being a pricey hotel, and their website making it seem so appealing), even though it was attractive and service was good, at the end of the day it was pretty standard.

You really have to walk a ways to get downtown (which of course I knew, but felt different being a tourist), and it's also a sort of confusing location if you are not from Seattle or don't know the area. (Seattle is not on a logical grid like New York or some other cities, lots of weird triangles and nonsensical addresses).

Service was very friendly though.

A really great feature of this place though is that Whole Foods is right downstairs so you can go get some deli food or other healthy bite to eat  as opposed to going to a restaurant.

There is a little restaurant/bar attached which I went to. It too was okay. Neither great nor bad.

No sauna gym or anything. I knew that too but missed it and appreciated it when I moved to the Grand Hyatt at the end of my stay.

By the way having lived in Belltown, this is NOT Belltown in my opinion (Belltown is the part of downtown that is around and north of the Pike Place Market, this hotel is at least 3/4 of a mile east of there. It is more Lake Union, Denny Regrade area).

21/12/08 | Link | Rating: 2.0
42. Lance J.
Definitely a fan!   Thanks for an awesome stay,

16/08/12 | Link | Rating: 4.0
43. Tim O.
A very nice hotel on the edge of SLU and DT Seattle. However, no one in Seattle seems to know where it's located. The eyes gloss over or they look very confused or think it's in Vancouver, B.C.

It's at Denny and Westlake. The S.L.U.T. goes right in front of it. It's on top of Whole Foods. Just a couple of clues to its locale.

Amazing service from the front desk. Great new rooms with luxurious showers and baths and most rooms have nice views.

Only downfall that we experienced during our stay was the 2 1/2 hour delay for our room service. Yes, it was New Year's Day, but come on.

07/01/08 | Link | Rating: 4.0
44. Ellen S.
I cannot think of anything negative to say about the Pan Pacific. I was in Seattle for a conference at the Bell Harbor International Conference Center, which is about 0.9 miles from the hotel, so it was an extremely easy 20 min. or less walk (and being from Phoenix where I don't really walk anywhere, I love to be in cities where walking is viable!)

The rooms are cute and contemporary, complete with FREE WI FI, robes, umbrella (since it is Seattle), flat screen TV and so much more.

But what makes the Pan Pacific unique is that every inch of the hotel, from the sidewalks that are swept instead of powerwashed, to the energy efficient fridges and low flow toilets and shower heads, is eco-conscious. They really go to great lengths (and make a note of it with a flyer in the rooms) to make sure they are as eco-friendly as possible.

There's also a Starbucks, Whole Foods, Bank of America, plenty of restaurants and more in the complex, so you don't have to go far to get everything you need. The bus system stops right by the hotel as well.

I would definitely stay at the Pan Pacific again the next time I'm in Seattle. I found a great price on Priceline, but would pay more because of their super friendly service and convenience.

03/06/09 | Link | Rating: 5.0
45. Michael E.
This place was ok, there were a lot of LED's on devices in the hotel room, I'd prefer it to be darker.

17/12/10 | Link | Rating: 3.0
46. Angela T.
I stayed here on my wedding night.  The hotel was clean...immaculately clean.  Very stylish, modern and had a calming zen feel.  I dig it.  I arrived to check-in early and the hotel was accommodating to my early check-in request.  As I showed up at the hotel to finish getting ready for my big day I had my hair done and veil on - I was obviously getting married.  Promptly after getting to my room the lady who checked me in had a complimentary bottle of champagne sent to me with a "congrats" card.  The room was beautiful and had a great view, even from the tub!  And I am not kidding the bed was the most comfortable bed I have ever slept in.  If I could have smuggled it out of the hotel I would have.  

Overall I had a great experience.  It is a little spendy for anything other than a special occasion (and $32/night parking when you aren't even in downtown - ouch!) but next time I have a reason to celebrate in Sea-town I will definitely be hitting up the Pan Pacific again.

05/08/09 | Link | Rating: 5.0
47. Hans G.
I have a complaint: the complimentary bathroom condiments come in cheap disposable plastic tubes.  Why don't hotels use glass bottles and recycle them?

That's it.  Everything else is bloody perfect, from the staff to the decor to the location.

13/04/08 | Link | Rating: 5.0
48. Bryan D.
This is a great place to stay. Prime location right next to space needle and literally attached to starbucks and whole foods. Super clean and modern. Friendly staff. I booked a saturday night on hotwire for $110 about a month out and they upgraded me to a space needle corner king (over $300 on their website) because it was a special occasion. Stay here you won't regret it.

15/04/11 | Link | Rating: 5.0
49. Kelv K.
As the title suggests, I had a great stay with the Pan Pacific Seattle recently. As soon as I checked in, their staff were exceptionally friendly and ensured that all my requests were met. A week prior to checking in, I requested that I would like an extra roll-away bed. To my surprise and delight, during check in; I had found out that the roll-away bed was already waiting in my room.

The hotel lobby is beautiful and this modern look is reflected in their rooms which have large LCD TVs, free internet and large bathrooms.

The only issue I had was that it is a bit of a walk to downtown Seattle. Generally it would take about 7 minutes to get to downtown. Which is quite tough due to their constant rain and cold cold weather.

There are also many other hotels in downtown Seattle if you want a closer option.

26/11/08 | Link | Rating: 4.0
50. Dawn D.
Omg, what was I thinking giving this hotel one less star for not having a lap pool. I think they deserve 5. I remember the stay being perfect.

08/10/08 | Link | Rating: 5.0
51. Jennifer P.
This hotel came referred by a girlfriend at work. She and her husband had gone up to Seattle some time ago and really enjoyed their stay at this hotel. SO, in our hunt to find a nice place to spend our anniversary, this place popped up a few times. There was a good rate on the room and we were close enough to the things we wanted to see and do over the weekend.

We arrived on Friday and went straight to the hotel to drop our bags. We were greeted at the door of our cab by staff opening our door, offering to carry our bags and welcoming us to the hotel. Ultimately we carried our own stuff (I am just cheap that way, and feel I can also fend for myself with rolling bags). The front desk staff, one young lady in particular (sorry, do not remember her name), was excellent. She really took her job seriously and went above and beyond for customer service. Not only does she treat everyone like they are royalty, but she comes out from behind the desk to give you keys and presses the elevator button for you. It was just very nice.

Our room was beautiful. It was north facing, over some construction and ultimately Lake Union. This would have been a great room to view the 4th of July fireworks, too bad we had already made plans. The bedding was plush and elegant. Everything was clean and nicely arranged. As others mentioned, there is a great tub and separate shower, both great!

After sitting to rest for just about 5 minutes, threre was a knock at the door. The Staff had been so thoughtful to send a bottle of Champagne to congratulate us on our anniversary. We did not pay extra for the view room or the champage, but got it all anyway!!!

When we arrived back later in the evening after being out late on the Space Needle, we arrived to find that our bed had been turned down for us and slippers placed next to both sides of the bed. Wow, just like the hotel we stayed at the first night after our wedding.

The lobby, sitting areas with fireplace and the business area had wonderful elegant, yet modern touches and decorations.

We hit everything on foot, which is actually not to bad. Next time we will get the hang of the bus system a little better and use it in the free zone. Make sure to talk to the consierge, they are a wealth of knowledge and ask how to get around efficiently and possibly even free.

06/07/09 | Link | Rating: 5.0
52. Jeff B.
This is my new favorite hotel in Seattle. Everything about this place is top notch -- service, staff, bar is awesome, restaurant (SeaStar) is superb. I will definitely stay here again. Slightly out-of-the-way location also means you can park for free on Terry Street if you can walk a block or two, and Whole Foods is in the bottom floor, for easy snacking, breakfast or take-out. This is a totally classy place with lovely rooms as well. Stayed for a week, and didn't have one single problem. We also got a great deal via Expedia.

01/09/09 | Link | Rating: 5.0
53. Chary P.
This has become the place for us to stay at while in Seattle.  Whole Foods is conveniently below it.  Downtown hustle and bustle is distant enough but close enough to walk to.  Pike Place Market and shopping are 10 - 15 minutes by foot.  What more can you ask for?  Their rates- $$$.

30/07/11 | Link | Rating: 5.0
54. Jonathan T.
First off, I'm not a native Seattleite, nor do I live in Seattle (probably why i'm staying in a hotel!)...but b/c I've come to Seattle pretty often, and i get out and explore, i can say that this hotel is in Belltown (as listed on Yelp) in name only. I believe it's more accurately located in the South Lake Union neighborhood, to be a smartypants about it...

The good news is, this South Lake Union (somewhat accurately characterized as a no-man's land) location is, ironically, convenient to many of the other neighborhoods it's NOT in such as Capitol Hill, First Hill, Belltown, Downtown, etc...(ok, Queen Anne, University, Fremont, and Pioneer Sq/International District, maybe a bit outta the way if you're walking).

Point is, this hotel is really comfortable and modern, and I found the service to be above average. No dramatic views of the city and/or the Sound, so if you're looking for that, go elsewhere.

Conveniently located right next door to a Whole Foods, which was great for stocking up on a whim.

Also, the lobby is really chill with some comfy sofas, and the Bar was a great spot to unwind after a long day. The Bartender was very friendly and the patrons include many locals, especially the ones from the adjacent condos attached to the Pan Pacific complex, of which many of them were lushes complaining about their new snooty yuppified condo-dwelling neighbors...

About the only gripe I had was the fact you need to physically walk out of the hotel across the parking lot to go to the fitness center/spa, which is not such a pleasant experience when the mercury's hovering around the freezing level.

Then again, I shouldn't be such a wuss. It's just that my erstwhile E. Coast blood has thinned considerably since i became a californian all those yrs ago...

P.S.--i've found some kick ass promotional rates for this place both on their website and on hotels.com . If you call the hotel direct they may give you a tip on these upcoming promos...

DONE.

.

11/02/09 | Link | Rating: 4.0
55. Rachel J.
When I need a break from my hectic life, Seattle is my getaway.  I love everything about the city.  However, I have to admit, I am somewhat of a hotel whore; I never sleep with the same hotel twice.  However, my stay at the Pan Pacific has turned me into an honest woman.  I will never stay anywhere else.  Yes, it was that good.  It IS a bit far from the "touristy" attractions but a longer walk in the beautiful city of Seattle is NOT a problem.
The beds are comfortable. The bathrooms are amazing!! The rooms are very clean and spacious.  The floor-to-ceiling windows have gorgeous views. The staff is friendly, and extremely helpful.  (Honestly, I was pleasantly surprised by the staff.  Often, hotels of this nature have staff that is pretentious and snobby).   The surrounding area has a lot to offer: Starbucks, Whole Foods, a pet store, cafes and parks.  Thank you, Pan Pacific, for a great stay in an amazing city!
::Side note::  We did not have a car, so I can't comment on the parking.  And we did not use the continental breakfast either.

26/10/11 | Link | Rating: 5.0
56. Rashar d.
Nicest hotel I have ever stayed in. Great views of the space needle and great transit options. The wholefoods downstairs is simply perfect! I could really focus on doing the business I came to Seattle for. I slept WELL!

11/11/11 | Link | Rating: 5.0
57. Hillary S.
Fabulous hotel! Great service, nice rooms, large bathrooms with seperate bathtub and shower. Had a view of the space needle too! Affordable 4 star...I stayed on a Friday night for less than $100. Seastar restaurant has delicious food and sushi...very classy.

20/01/12 | Link | Rating: 5.0
58. Laura M.
I sometimes think that when I come back in another life that I want to come back as a building and probably that building would be a hotel.  This hotel is reincarnation worthy.  There is a lovely vibe about it.  Yes, its Singaporean hospitality roots show beautifully.  The rooms are comfortable in every way. Service was good as possible for laundry, housekeeping and room service. It rained. I know,  what a surprise in Seattle. Well, Pan Pacific's full-size hotel umbrella triply covered what my London Fog compact did, so you know which utensil I used during my five day stay.  Anything not perfect, of course. But it does not take away from its excellent value, hospitality and venue. I liked walking a bit to the convention center to enjoy Seattle's very walkable ambience.
This was my second stay here.  Hotel Pan Pacific, you're fine indeed.

17/02/10 | Link | Rating: 5.0
59. Alice K.
My first stay at Pan Pacific was amazing. They offered great customer service and was more than generous.
I first checked-in wanting to get the one bed however, it was overbooked so they upgraded me to a suite free of charge with complimentary breakfast.

The amenities were splendid due to their indoor swimming pool on the upper level deck that overlooks the city.

I would definitely stay at the Pan Pacific again.

23/01/10 | Link | Rating: 4.0
60. Stephanie S.
I love this hotel and will stay there every opportunity I get to be in Seattle. Rooms are lovely, service is the best I have seen, and the hotel is so clean. Town car service is quite a treat, and saves on cabs in the city. I think this hotel is the best value in Seattle!!

02/03/12 | Link | Rating: 5.0
61. Jessica C.
I wanted to love it. The room was beautiful and the location was great. The bathroom situation is a little odd (with the opening window to the rest of the room) and I got more comfortable with my Valentine than anticipated, I guess that's intimacy.

We were here on Valentine's Day 2009 and even though this is a nonsmoking hotel, our room reeked like cigarette smoke. Maybe it was the cleaning chemicals, maybe.  But it was nasty. The front desk said that someone would freshen it up, but every day it smelled the same. We started to wonder if the cleaning crew was smoking in the room as a joke.

We requested to change rooms but because it was Valentine's Day, they were fully booked. We were staying for 8 nights, surely they could've switched us out for some of our stay...

12/08/09 | Link | Rating: 3.0
62. Jesse R.
I guess.

12/01/12 | Link | Rating: 3.0
63. Heather H.
I'm a bad person. I stayed here back in March and raved about this place to every single person that I knew of - and yet I never did a review on here.
Its due time Pan Pacific deserves my pro-acknowledgment here! From the start I always formally addressed by the staff, concierge was amazing!, and they managed to let me stay another day in the same room even though the hotel was pretty full.
Okay so now the best part: the giant rooms! Super clean, free magazines, tasteful decor make it what it is. I planted myself in the extra large bathtub for hours of blissful soaking. I managed to move myself over to the king bed that had some kind of wonderfully imported mattress.
Rounding it out is the location of the hotel. Its in the Denny triangle, giving you easy walking access to downtown spots. There is also a large Whole Foods below the hotel should you get organically hungry.
I live in Seattle now ,but I would still turn in my house key for one at Pan Pacific anytime.

15/12/09 | Link | Rating: 5.0
64. Marie B.
It's been a while since I stayed here-can't believe I hadn't reviewed it! Love Seattle.

No complaints what so ever. Very clean, lovely room. Nice view of Space needle and some condos. LOL. We could see straight into an entire condo building. People having dinner, watching tv etc. Funny.

I had so much fun, everyone at the hotel was so professional. My favorite was the bartender who's name was Steven. He was from SF and was hilarious. Had lots of fun in that bar. I loved the bathroom, shower and tub. It was refreshing to be in a room that didn't need "updating". Loved the robes.

Downtown was walking distance or a short cab ride which made our stay even more enjoyable. It was great to have Whole Foods downstairs for snacks and beer/wine. My stay was great. Seattle has outstanding restaurants and happy hour in the city at any given restaurant/bar literally lasts ALL day and late night. Beautiful.

09/01/10 | Link | Rating: 4.0
65. Lilly M.
The beds here are heavenly!  I almost asked the front desk what brand of sheets were on the bed because they were majorly indulgent.  In some hotels you peel back the comforter and slither in slightly skeeved out, not here folks.    

The rooms were very light with big windows and views of Lake Union or the Space Needle (if you're lucky).  They also have great bathrooms with sliding dividers so the bathroom and bedroom open onto one another.

The location is not right downtown, but you can easily walk everywhere if you're not extremely lazy.  Plus, it's SO nice to have a Whole Foods basically under the hotel.  We would head out each morning on foot and grab a pastry and espresso beneath the hotel.  At night we'd grab a 6 pack of local beer to sip in our room.

Finally, check out hotwire for a sweet deal (fingers crossed).  We snagged this hotel for $109 per night!  Look for a boutique hotel near the Space Needle on hotwire and you just may end up with the Pan Pacific.  Good luck!

19/09/09 | Link | Rating: 4.0
66. Grace E.
Rad modern hotel located in the heart of Seattle!

Gorgeous, sunny, open rooms and comfy beds. Cool Bathrooms that have a japanese style door divider, letting you choose to take a bath in prude privacy or full-frontal exposure, a choice depending upon whom youre sharing your room with, I guess.

There's parking downstairs in the garage, I believe it's pricey. But hey, your car is safe from tickets and thieves!

I have to give this hotel 5 stars, for these reasons:

#1: Amen to the Whole Foods located DOWNSTAIRS from the hotel!

#2: They quite accomodated my miniature schnauzer, Hercules. There's a really sweet little doggie shop in the plaza, where the owner told me we could request a really poofy doggie bed (made by his shop) be brought to your room, but we opted to not bother front desk, due to reason #3.

#3: My father needed to be rushed to the ER during his stay there. They were effecient, prompt, concerned, helpful, wonderful listeners, and stayed with me and my father until the ambulance came. Although he was way out of sorts, he remembers someone rubbing his back and arms constantly, to keep him conscious. FYI: He's thankful and back to health!

Rad place, hands down.

If dad gave that place 2 thumbs up, we best agree!

07/09/09 | Link | Rating: 5.0
67. Jen C.
I wanted to plan a fun Thanksgiving that involved no cooking or parades. I wanted something more along the lines of relaxing, intimate and pampered.
Pan Pacific delivered!
When you arrive you are felt taken care of immediately. From the valet to the front desk.
The rooms are beautiful. Modern, simple and luxurious.
The bathroom was gorgeous. Big, glass shower, huge tub with sliding wood shoji screens between the bathroom and bedroom. Nice bath products and comfy robes.
They weren't serving any special food for Thanksgiving, but we got the Kobe burger - which was fantastic, and the crème brûlée, which was probably the best I've ever tasted.
Oh, and the service during the stay was par excellence. In fact at one point I needed a couple of AA batteries and they were brought up to the room free of charge within 5 minutes of requesting them.

31/12/09 | Link | Rating: 5.0
68. Angel I.
Beautiful hotel and rooms and very friendly staff, loved my stay here with my boyfriend when I first moved here. My stay here introduced me to the wonderful world of Pan Pacific (love the one in Vancouver). I'm only giving 4 stars because the location in Belltown isn't really convenient for much of the "must-dos" in Seattle. They do have an amazing (although pricey) spa affiliated with the hotel--Vida Spa.

25/02/10 | Link | Rating: 4.0
69. Kevin Y.
Very upscale, very svelte. I slept like a prince! A quick walk from downtown hangouts and grownup fun - great view.

Located conveniently in downtown Seattle and has the latest amenities. Spa service is in a separate building & didn't have a chance to try, but I'll book earlier next time to get an opening. Spa staff very courteous.

Right next to the grocery store. Forgot which...The only thing keeping me from giving this a 5 is paid parking.

11/04/10 | Link | Rating: 4.0
70. Michael S.
Hotels don't really get that much better. The wireless didn't work for me the entire time, but I won't dock any stars cause it was probably my own shitty IBM laptop wireless that sucked more.

Seriously the beds were comfortable, the desk people were super nice. The only thing they could have done was have hotter women working the desks. I always like that.

09/10/07 | Link | Rating: 5.0
71. Dy R.
Our 5 night stay is a memorable one. We had the Space Needle view Corner King room with a spectacular view of the Space Needle. The room was spacious and clean. The  staff was friendly and when we asked for a late check out they obliged. However, our room key expired and the employee nearby was nice enough to get us a new one.

Thanks for the slippers the housekeeper left on my side of the bed :).

Do not drink the bottled water or anything for that matter that is inside the mini bar. Unless you're desperate to lose a few bucks. There's a Whole Foods conveniently located downstairs from the hotel where you can buy a gallon of the 360 water and pay under a dollar for refills!

02/12/09 | Link | Rating: 5.0
72. Glenn H.
One of the best experiences of customer service I have experienced out of all the hotels I have stayed at.  

Valet parking was quick and easy !   Dropped off bags in our room ASAP.  Very clean and spacious room.  

Having a Whole Foods Market below the hotel is one of the best features of the hotel.  Can grab a quick snack to munch on, a meal, alcohol, etc to bring back to your room.    Hotel is about 5-6 blocks from either Pacific Place or Nordstrom's.

Service at "The Bar" was excellent.  We had breakfast there !!!

Guests have access to comp. high-speed internet in their rooms, along with the access to the two guests' computers and printers located in the lobby, in case you need access to print.

Worth every cent !  Can't wait to go back to the Pacific Northwest.

08/12/09 | Link | Rating: 5.0
73. laurie p.
Great bar, service! And a nice patio, for sitting outside and enjoy the warm weather.

08/03/13 | Link | Rating: 4.0
74. Connie C.
One of the best hotels I've ever stayed at. My bf booked this hotel for our Seattle get away trip. It's so pretty inside and out! Everything is clean and the whole atmosphere just allows you to relax.

They also have great smelling shampoo and conditioners! =)

30/11/10 | Link | Rating: 5.0
75. Praneeth W.
Awesome hotel, you can checkout within 24 hrs of your reservation expiring or something along those lines... (i checked out at 8pm, yep, 8pm!)

Comfy beds, beautifully designed suites, home like coffee mugs, power strips, free Wi-Fi and service that is clearly focused on making the guest experience better.

I told the front desk at one point that both of the boarding pass printing computers in the lobby were in use and I was asked to come behind the counter and just use the computer there instead..

They've tried to think of everything that a guest might need, and in my case they succeeded!

16/07/10 | Link | Rating: 5.0
76. Roy M.
Cool fusion of Asian and Western design.  Rooms are spare, yet elegant and beautiful.  Ofuru (Japanese style tub) with sliding door opening to bedroom.  Very comfortable bed.  Large windows were great for looking out on a rainy day.  Very PEACEFUL.
Proximity to Whole Foods Market was a nice surprise.  Good location for walking.  Would stay here again, no question about it.

23/07/10 | Link | Rating: 5.0
77. Robin R.
A great hotel and fabulous value for money.

I travel extensively for work and for leisure and have stayed at all kinds of hotels and guesthouses (high and low) all over the world. I am not easily impressed.  The Pan Pacific Seattle is worth taking the time to post a review for because it's the kind of place where they really go out of the way to ensure you have a pleasant stay.  The hotel is not perfect, but pretty close, and if you mention any shortcomings to the staff, they will try to address it.

The hotel stands behind their best rate guarantee and I had room rates adjusted for both the rooms I booked after I submitted the best rate guarantee form for just one of the rooms based on a lower expedia rate (the other room was not available via expedia, but the hotel decreased the rate anyway).  And I was given the extra 10% credit.  

The room itself was well appointed, spacious, with a comfortable bed, which is critical.  Extra deep tub for 2 was a nice bonus for a weekend away.  Free internet is always appreciated (I hate it when hotels nickel and dime you) and valets that went the extra mile to retrieve a forgotten iphone from the car.

We also went to the Seastar restaurant -- good wines and raw bar.  We didn't eat anything cooked, but the raw fish was awesome and it would be a great place to have a cocktail at the end of the day.

Oh yeah, and the close proximity of Whole Foods is just a super bonus for me.

11/05/10 | Link | Rating: 5.0
78. Virginia R.
Love, love love both the bar and the hotel.

I got married here, and my numerous out-of-town guests all stayed here. Everyone had a grand experience! The catering coordinator Dana is a joy to work with, and the staff were all super helpful and nice during our event and our whole stay.

We had a fab wedding, and we had MANY planning meetings and walk-throughs before that, most of which started in the bar. Great food on the bar menu!

My only complaint is that parking is annoying and expensive, and some of the rooms feel ever so slightly cramped. The suites really do give you more space, so upgrade if you're going to have a bunch of people running around in your hotel suite.

And if you're having a swank party, you can't beat the Denny Suite. It's unbelievable (and it makes for a wonderful honeymoon suite!).

This hotel can be pricey, but they run great specials and give good group/event discounts -- sign up for their emails to keep an eye out for lower prices.

10/08/10 | Link | Rating: 5.0
79. Lisa L.
It was so hard for me to rate this place, but when it comes down to it, I would give it a 4. There were so many things that were above and beyond, and a handful of things that were ehhhh. The Seattle location is the only Pan Pacific in the US which makes it a breath of fresh air from the typical Hiltons and Double Trees.

Too many GOOD things to say, but I'll list a few: First off, we arrived at the hotel around 11am expecting to have to drop our baggage of at the front desk and come back around 4pm. Nope! The front desk checked us right in and walked us up to our room, AWESOME! The rooms are great, spacious, and clean. Concierge was nice and funny. Room Service was fast. Big beds with Egyptian cotton sheets, flat screen tv, mini bar, lounging area, huge bathroom with spa goodies, and everybody's favorite white bathrobes. Hotel is super modern and nice. Our package included breakfast at the bar and café downstairs which was yummy. Can anyone say Mimosa?

A few things were a little OFF: Somebody walked into our room around 5pm without knocking or announcing themselves, maintenance or housekeeping I am not sure, but it was weird. The TV was a little fuzzy at times even though they had "just fixed it". We waited for 30+ minutes for a cab, but the hotel gave us 2 free drink cards to make up for it. There was a little confusion at check out, but it was quickly resolved.

Overall stay was great.

27/09/10 | Link | Rating: 4.0
80. Brian S.
Pan Pacific Hotel anchor's Seattle's new Cascade neighbourhood.  The Front Door and Desk Staff set the mood for what turned turned out be a nice stay at the Hotel. Pan Pacific is a short walk from both the main shopping district and the Seattle Centre. Some of better and sadly pricier downtown restaurants are with-in and eye-shot of your room. The rooms themselves are modern with a touch of Asian Design. I would be happy to stay there again.

15/05/12 | Link | Rating: 5.0
81. Alexis H.
My husband and I stayed here last week.  While we only stayed one night, it was an enjoyable experience.  The staff we encountered were friendly and helpful.  The room and the accommodations were great.  They have a keurig coffee maker so that was nice to have in the morning.  The hotel is situated above a Whole Foods which I'm sure we would have taken advantage of if we stayed longer.  The only criticism I have would be the beds.  I found them too hard, and I had difficulty sleeping because of this.  (However, my husband didn't have a problem with them.)  Overall, I would not hesitate to recommend this hotel.

06/07/13 | Link | Rating: 4.0
82. Anthony A.
The staff here really are terrific and we really appreciated the easy access to town cars for our night of clubbing.  That being said, the Pan Pacific has tons of hidden charges for everything which jack up your tab significantly!  I'm shocked they didn't charge us for opening the front door.  And whatever you do, avoid ordering hot food from room service at all costs.  Between ourselves and friends visits to the Pan Pacific, we've ordered room service several times.  NEVER have we received our food hot or in a timely manner.  Only order cold food.  That's what you'll get anyway.

18/03/12 | Link | Rating: 2.0
83. Jammy L.
I got a booking for a room on Priceline at $90 a night. Since my trip had 4 people, my fiance called the hotel to see what they can do, and they were able to upgrade us to the studio suite for $75 more per night. With all the tax and stuff it translates to about $400 for 2 nights, which is only $100 per person for 2 nights. Not too bad at all.

For the room itself, it was pretty decent. The washroom is super awesome! My fiance and I typically care about the washroom, and this is definitely one of the best hotel room washrooms I have ever had (I have stayed in nice hotels around the world). The service has been pretty good too. Before we went to the hotel we were told the studio suite has a king size bed and a queen size pull-out. However, when we got to the room the pull-out is only single. When we told them about it, the hotel immediately gave us another single pull-out, which was very timely and efficient.

The only 2 complaints:
- This hotel location is quite awkward... and the hotel front door does not quite match the impression of a high-end hotel (well, does not bother me that much, but be warned when you come).
- Valet parking is super expensive at $39 per night. Well, since I don't drive a super nice car, I don't need valet parking. If you want cheaper parking, you can find 5 - 6 dollars parking overnight (until 7am) around the area (very close walk). The only downside is that you will need to wake up before 7am to either add hour, or move the car to street park (I did the latter since it's cheaper and was free for the weekend).

In general, nice hotel. If I visit Seattle again and came across a deal again, definitely would come back.

10/04/12 | Link | Rating: 4.0
84. Kim N.
Definitely a very good price performance value. For the locale, cost, amenities and level of service, it fit perfectly for me. I don't like hotels with too many frills. I want a good bathroom, a nice bed and I want it to be clean. The locale allowed us to basically walk to a majority of the places we wanted to see and when we needed to get a cab, the front desk and spectacular doormen were always of service. I have to admit the door that opens the bedroom to the bathroom is kinda kinky but I have since seen other hotels have the same setup. I definitely would return to this hotel if I were in the area.

07/07/10 | Link | Rating: 5.0
85. Jason M.
You will instantly be impressed with the form, sophistication, function and sheer thought that has gone into the Pac Pacific of Seattle. The lobby entrance is focused but welcoming, and the suites have a minimalist approach that is pleasing but not sparse.

If you're looking for a welcome change (or maybe a separate shower and tub), give the Pac Pacific one of your 365 nights a year and you're going to find yourself sleeping quite well.

Special note: Walk the two flight of stairs to the Whole Foods Market that is directly adjacent to the establishment.

22/11/08 | Link | Rating: 5.0
86. Mary o.
Great service! Super clean and convenient. The Whole Foods is a few steps away. Two great restaurants right by the hotel.  Will stay here again.

18/07/12 | Link | Rating: 5.0
87. katie j.
Fantastic hotel. New, immaculate rooms. Minimalistic ambiance... the decor had a modern Asian feel to it, very clean lines and well designed. Was not surprised to discover the Pan Pacific is a Singaporean company and this Seattle hotel is the only US location.

Our room had a partial view of the Space Needle and lovely fall foliage.  The room itself was very spacious and comfortable. One of the few hotels I've stayed in that felt homey... wish they had more of these when I traveled for business. The king-sized bed was a haven of down comforters and pillows. The bathroom was enormous, practically a third of the room. Absolutely loved the tub with sliding doors opening to the living room. Awesome to soak while watching tv!  Also had a wonderful glass shower with a rain shower head.

Staff were great, always polite and attentive. If you're on a corporate card or willing to splurge a bit, try the attached restaurant (Seastar Restaurant & Raw bar) for some good eats to accompany a great stay.

07/01/11 | Link | Rating: 5.0
88. Jenibah W.
WOW!  This place blew my socks off with its views, but most of all the people at the front desk.  I actually felt welcome and was willing to throw my money at these people.  They treated me with respect, and friendliness.  Now, I'm used to the fake, over-the-top, touch-you-in-a-bad-way type of friendliness.  These people made me feel like I could sit and chat with them over a cup of Seattle java!  The room was of average size.  The view was magnificent.  I wasn't mooning over seeing the Space Needle, so our room faced Lake Union.  The floor to ceiling windows were mind blowing.  The tub in the middle of the room, though!  OH!  If you're not used to walking miles and miles on very steep hilly asphalted terrain, this tub will take all your aches away.  Oh and the bottled water they provide when they turndown the bed was magnificent!  BEAUTIFUL property.  Oh, and extra stars for having a Whole Foods basically in the same building.

08/06/13 | Link | Rating: 5.0
89. Austin M.
Great corner suite with space needle view. Gorgeous bathroom and love the sliding doors that open up from the bathroom into the bedroom! Will stay again!

24/08/13 | Link | Rating: 5.0
90. Alan M.
Nice hotel, with a good location downtown.  Getting your car from the valet can be inconvenient, but you're basically upstairs from a Whole Foods, and walking distance to other places downtown.  Would stay here again.

25/04/11 | Link | Rating: 4.0
91. Akita N.
All around great hotel. Stayed here a few days for a conference held in the same hotel... Staff super friendly and manager Heather showed me around as she saw me wondering around the hotel admiring. Beautiful lobby, blown glass (also for sale) was visually pleasing. The room? The room was awesome. This was my favorite view of all the hotels in Seattle on business I've stayed in. I was also impressed with the many green efficient amenities. I'm a fan an will be back. Only negative is cell reception sucks anywhere outside of your room. That was kind of annoying but all the pluses outweighted the minuses. A great stay for your money. Well worth it!

03/10/12 | Link | Rating: 5.0
92. JoAnn L.
Clean and nice rooms. Friendly and welcoming staff. Enjoyed our hotel rooms very much. They also have a free shuttle to take you to some of the local sights. Highly recommend.

21/10/12 | Link | Rating: 5.0
93. Queen A.
Our stay on the first leg of our trip was three nights and now we are heading back home to So Cal, and we are here for 1 more night.  It is a been a very nice experience, clean room, they take our small dog (of course for a fee), and the staff has been very nice.  I wouldn't recommend the restaurant however, we didn't really care for the food and it is pricey. Go to a better restaurant downtown, or in Ballard. (Stoneburner is very good). I'm extremely anal about cleanliness and this room is good enough for me. Give it a try!

14/09/13 | Link | Rating: 5.0
94. Quinn S.
This hotel sits atop my "Where I would live if I could afford to live in a hotel" List.

The interior architecture is stunning, with a really crafty floor plan that opens up the tub to skyline views over the bed via a big sliding doors.  

Despite moderately sized rooms, so many of the generic traits that give the feeling of being in a hotel room were wiped away.  The furniture was contemporary, comfortable and well-built; the door to the hallway and bathroom were not visible from the interior of the room, making it feel more like a bedroom; and all of the usual hotel room amenities like the mini-bar, directory and dry cleaning bags were tucked away inside the cabinetry.  The bathroom was vast with a separate tub and shower, the wireless Internet was complimentary and there is a Whole Foods in the building, which was a major convenience.

The staff was exceptionally polite and attentive, never missing a chance to greet us or hold a door, and housekeeping was so thorough that I'd like to take this opportunity to apologize to whomever so carefully folded the dirty underwear I tossed on the floor day after day.

13/10/08 | Link | Rating: 5.0
95. j k.
I still love this place. Just got back from a few nights there and can honestly say the quality has not changed.
(though there weren't as many cute guys on staff this time......)

Staff is still super friendly, rooms are still super clean, still conveniently located just above an awesome Whole Paycheck, and most importantly, the beds are STILL MY FAVORITE OF ANY HOTEL EVER. (Such soft, clean sheets with duvet covers so one might believe they are washed frequently; and fluffy but not stiff pillows; and the most perfect mattress!)

03/05/09 | Link | Rating: 5.0
96. Craig M.
Having stayed at the Pan Pacific Hotel in San Francisco in 2005 (which is now the the JW Marriot Hotel) I was interested to see how the Seattle version compares. To say the least, I was quite impressed!
The purpose of my visit was to see Tower of Power perform at Jazz Alley. The hotel was about a 5 minute walk from Jazz Alley, so no need to drive, park and such.
The room was comfortable and spacious. King sized bed, sofa, desk, flat screen TV, spacious closet, in room safe....and the bathroom was incredible! A tub and a shower!
My room had a view north looking at Lake Union (in the distance). I can't complain...I only paid $104 for the room
The staff was very friendly and helpful...from the front desk check in, room service (you have to order a bucket of ice...I ordered three during my stay), and the parking attendants...all get an A+.
The valet parking is $35...about in the middle as far as price goes in Seattle.
There is a Starbucks next door and a Whole Foods Market below the hotel. Excellent for early morning caffeine cravings, as well as beverages and munchies in the afternoon or evening!
I would stay here again if I could get the room for the same price...or even a little higher.

27/03/11 | Link | Rating: 5.0
97. Josh N.
GREAT hotel. Wonderful rooms, service, amenities. Just spectacular. Awesome location too, very central to lots of restaurants, galleries, and coffee shops.

Book your room! You won't be sorry!

17/01/12 | Link | Rating: 5.0
98. Ken E.
Stayed here for a couple of days while in town to shoot a couple of concerts. The location of the hotel is great. Within walking distance of the Space needle & City Center, Pike Place. Some rooms have views of the Space Needle. Mine didn't (also didn't request on either no fault of the Hotel). The staff is extremely freindly. Helped me check in early after a very long day of airports and middle seat flights. The room was CLEAN! Thats a biggie for me. The room was pretty quite. Road noise was noticable and there must be a hospital or Fire dept. close by for the amount of sirens. That is part of staying in a city setting though. If you want silence visit the country. The next time I come back to Seattle I will have the Pan Pacific on my short list of places to stay. Had a great experience there.

08/02/13 | Link | Rating: 4.0
99. Tomas C.
I have mixed feeling about this hotel. Here's the pros and cons:

Pros:

1. Whole Foods and Starbucks downstairs.

2. Free Wi-Fi

Cons:

1. Location. It's away from the shopping area like Nordstrom and Macy. But if you're on business and don't intend to go anywhere after work it's not a problem.

2. Noise. This is my biggest complaint about this place. I could hear almost every single car driving by. I think there's something wrong with their windows and sound insulation in general. I've stayed at other hotels in downtown area but never noticed the noise was as loud as it here.

The room was clean but nothing too fancy about it. We didn't get a good view at all and were a little disappointed.

Overall, I think it's a little overrated and I won't stay at this place next time.

28/08/12 | Link | Rating: 3.0
100. DR W.
Excellent location  , walking distance to downtown and capital hill area. Love the fact the Starbucks is connected to the lobby, morning coffee and ice tea :).. Very friendly valets, bellmen were knowledgeable and friendly , bartender was tentative and mixed a good drink and made sure my drink was full at all times LOL, front desk was accommodating and extended the extra hour on check out that was needed for my family . My next trip I will stay here for sure!!

03/11/12 | Link | Rating: 5.0
101. Anna R.
Love, love, love this place! It's a very modern property with a zen feel. Clean lines in the decor and the amenities abound. We had a corner room so we had excellent views of the city. I love that the bathroom also had windows to let the sunshine in! (Yes, it happened to be sunny in Seattle while we were there!)  The Customer Service was friendly and helpful. Every time we got off the elevators (which faced directly across the front desk), we were greeted with a hello.

The property is gorgeous and the plaza that it's located in is just as fabulous. There are restaurants, a Starbucks, and even a Whole Foods located right outside.

I can't wait to stay here again!

13/06/09 | Link | Rating: 5.0
102. Mel G.
It was the second day after I got married, my ring finger is not quite ready for this new duty.  I dropped my ring from 10th floor balcony at 10pm, and as usual it was raining. I went down to the front desk and explained the situation. They found my ring and delivered it to my room within 30 minutes.
I made it my official stay whenever going to Seattle.

13/09/11 | Link | Rating: 5.0
103. Nicholas B.
This place is the one we chose for a one-night getaway from the kids for our anniversary weekend.  The hotel is nice and the people are friendly.  The room was nice, we had a view of the Space Needle and it was amazing, but the room was not what we were expecting.  I'd like to say first that even though we were expecting a fancier room...it was very nice indeed.

The bad...their bed was horrible.  My wife and I were up pretty much all night.  Along with the bed was a party downstairs in the restaurant that showed up at 11pm which I thought would have been blocked out by the window, but apparently not.

We did not stick around for our continental breakfast, as we were literally done with this hotel.

02/03/13 | Link | Rating: 3.0
104. Sangeetha I.
Still an amazing place to be if you find yourself in Seattle. A truly luxurious hotel that's conveniently located. It's quiet so getting a good night's sleep is a breeze. It's conveniently located right next to a Starbucks and above a Whole Foods. And with the free wi fi, there's no reason to deal with the rainy Seattle weather!

I had the opportunity to use their fitness center. A very clean and moderately large center with TV options on each machine. There is also a gorgeous indoor hot tub. It's breathtakingly beautiful.

There's really no other hotel to stay in Seattle at. Trust me, I've been to lots of them. I have found my mecca at Pan Pacific.

15/03/11 | Link | Rating: 5.0
105. Caitlin T.
Very nice hotel. We stayed in a Deluxe king suite. We decided to stay in the bigger room with a soaking tub for my birthday weekend. The bed was super comfy, the kind of bed that you immediately want to crawl in and curl up in. We made the room colder so we could get some good snuggling in that bed. The bathroom was big and pretty. Giant shower and tub. The tub was so long it was hard for me to just sit normally in it without slipping down, but standing at 5'4 doesn't make that a very hard accomplishment. It all just made returning home to our small apartment sad.

There was also complimentary wireless and wired internet in the room. We got room service and the food was very good. I highly recommend the Crab and Corn Bisque as well as the Eggs Benedict.

Only one of their elevators was working so that made the wait to go down or up stairs longer. The layout of the room was a little strange with a giant armoire in the hallway that would block it all if the doors were open.

All in all, the Pan Pacific was a great way to escape our normal lives for a weekend of fun and relaxation for a special occasion.

07/02/10 | Link | Rating: 4.0
106. Jennie W.
VERY ECO-FRIENDLY and modern hotel!!!  We stayed during the 4th of July and the view of the fireworks were amazing.  Jeff (front desk-make sure to ask for him because everyone else looked confused when we asked them a question) was really accommodating and made sure our needs were met (gave us a roll away for free, window facing the fireworks on the 8th floor, joining rooms).  Great hotel if you have a toddler because we could run down and get food, water, or anything we needed at Whole Foods.  It is 10 LONG blocks to the Space Needle but you can take the very short monorail to the mall which is a shorter walk back.  If you have children, make sure they don't touch anything in the room bar because like any hotel room, the drinks are all on a sensor.  Also, they have a list of charges if you break or take anything (i.e. $10 for a wine glass).

07/07/12 | Link | Rating: 5.0
107. Georgia W.
Elemental but trendy. When it comes to hotels, predictable can be good. Clean, convenient and well staffed.

Central location in Seattle- but I would not rate this hotel as extremely walkable.

Comfortable rooms that offer plenty of elbow room. 5-piece bath makes room feel like a master en suite. HUGE bath tub was tempting!

Easy going, but professional staff- offered helpful suggestions for avoiding parking tickets ( street parking is the cheapest)
and told us where to head out for local NON-lame nightlife. ;)

If you have out of town guests- you could promise a good nights sleep here.

29/05/11 | Link | Rating: 3.0
108. Katy H.
NOTE - this review is about the bar at the Pan Pacific and my experience at the actual hotel is second-hand.

A friend was in town recently and he stayed at the Pan Pacific. He's actually stayed there a few times now and has never had a single problem. The service is great, the rooms are clean, and from what I can tell, he wouldn't choose any other hotel while staying in Seattle.

Here's what I know:
I've been to the bar twice now. Each time there was a different bartender and BOTH times the service was outsanding. The bar is clean, spacious, and modern, while the service is quick and friendly.

This most recent visit to the bar happened to be on a slow night. Just as I was walking in with two other friends the bartender informed us that they were closed because they hadn't seen a single guest in over 2 hours. Bummed, we decided to pow-wow and find somewhere else to go.  Just then the bartender approached us and said "let me just charge the tab to your room and I'll serve you a round before leaving. I've already cashed out the register so that's all I can offer." WHAT A GREAT GESTURE!

He literally saved the night. He served us each some little snack cups and took our drink order. This is the kind of service that really deserves all 5 stars. He had no reason to help us out and instead of turning us away he got us that one last round before he left for the night.

29/05/09 | Link | Rating: 5.0
109. Cheryl L.
Loved it! Beautiful hotel with great service. It's really as good as it gets. We got a King Deluxe on the 8th floor and had the view of the Space Needle from our room! I also really enjoyed having a Whole Foods Market right underneath the hotel that opens until 10pm-- very convenient! Free Wi-Fi throughout the hotel, and two computers in the lobby for your use. The room was very clean, and the bathrooms were huge. I loved the stand-up shower! In addition to that, the staff were incredibly friendly and helpful. This is definitely the place to stay if you are visiting the Space Needle and Downtown!!

11/06/09 | Link | Rating: 5.0
110. Lady X.
My husband and I had date night in the city last night.  We decided last minute to stay over and got a room here looking to add some luxury and romance to our evening. After an amazing dinner we checked in at the hotel.  Valet was pleasant, though surprising that they charge guests $40 to park your car overnight.  The lady at the front desk was very friendly and professional.  I have nothing but compliments for the service.

The room was very nice, great bathroom and very clean.  I was so excited, we were 2 for 2 with our evening.  That excitement ended when we laid on the bed!

I have never slept on such a hard, miserable bed in my life.  What were they thinking?  The bed is all white and fluffy looking, making you think you are about to fall into a cloud, then BAM, just kidding it's actually bedrock (my husbands description).  The floor would have been more comfortable!  I spent the majority of the night trying to find a comfortable place to lay and woke up in so much pain I could barely move.

We won't stay here again, which is sad because the hotel is centrally located  to so many great restaurants, and very nice.

28/04/13 | Link | Rating: 2.0
111. Melissa M.
I stayed here over the weekend to attend a concert at the key arena with my dad. The valet parking was complimentary (woohoo!) and the staff were very polite, professional and accommodating. Since our concert wasn't until later in the evening, they allowed us a 2pm late check out because they were not at full capacity and even allowed us to keep our car there until we headed out to the concert!
We had a 2 double bed room, with a view of the space needle. It was very clean and nice - I loved how room seemed Asian influenced and the bathroom had "doors" that opened it up to the rest of the room. I'm sure I would have utilized it had I not been with my dad (ha, ha).  Bed and bathroom were great - I felt as comfortable as if I was in my own house. Overall, Pan Pacific provided a great hotel stay - will stay again when I next return to Seattle.

10/04/12 | Link | Rating: 4.0
112. Michael C.
I am writing this review from the perspective of a business traveler. As someone who has traveled for years, I am a complete pain the neck when it comes to hotels; the older I get the more cranky and demanding I become.

This hotel will keep the most demanding business traveler happy.

Negatives: Haven't experienced any.

Positives:

1. Easy 15 minute cab ride from SeaTac with a convenient location to downtown.
2. Rooms are bright, clean and well designed. The bathroom has pocket doors that open up to the bedroom from 2 directions. Pretty interesting design.
3. Food...I only had breakfast but it was excellent. I had some very specific requests which they promptly and readily accommodated.
4. The work out facility is a short walk (25 yds) from the lobby. It super clean and has a wealth of equipment. It is open 24 hours a day.
5. Room service is available 24 / 7.
6. Service here is top flight. The GM of this hotel has done an incredible job hiring and training the staff.

Now the best.....my room cost $149 a night. I am shocked at the cost. In Boston this is a $250 to 300 a night room. In NY, it is a give me all your money plus you need to take a second mortgage on your house room.

Excellent hotel.

17/09/09 | Link | Rating: 5.0
113. Bigfoot ..
Great service and safe!

The view is killer!

24/01/12 | Link | Rating: 4.0
114. Derek O.
So, it was my first anniversary and I stayed here with my wife.  First off, the room was water view...well we had a great view of roof tops and Denny Way.  Not so much the water.  The room was ok and the bathroom nice but we had a better time at the Hampton Inn in Bremerton.  It had a Fantastic view and even better service for half the price.  

Overall....not worth the 300 bucks we dropped.

I am sure it would have been ok but we had way better the night before.  Talk about a step down.

07/11/11 | Link | Rating: 1.0
115. Ashlen J.
4.5 stars, if I could. I have to take 1/2 star off simply because our room smelled musty, a bit B.O.-ish. I don't know if it was a kind of cleaner, or if some former guest skunked up the place. (Note to hotel: room 1108). But that aside, everything else was fantastic.

We booked the Space Needle View King room on the top floor. The view was GORGEOUS! The room is set up quite well, making the space seem larger than it is. The bathroom is very large, and both the bath tub and the shower are wonderful and relaxing. I loved the sliding doors over the bathtub opening up to the rest of the room so you can talk to your partner and not feel locked in the bathroom.

Everyone here was kind and courteous. Valet was excellent and quick, front desk staff so sweet, and they even sent up a card to our room wishing us a happy anniversary!

When I booked the room,  I called the hotel instead of booking online. I am glad I did because I received a 15% discount and I felt that what we paid for our room was a bargain considering the service, the view, and the valet (which we were not charged for).

Overall it was a great experience! Whole Foods down below was a major perk as well, we stocked up on goodies so we wouldn't have to raid the mini-bar late night :)

28/02/12 | Link | Rating: 4.0
116. Maggie C.
Boyfriend got a deal on Jetsetter for this hotel. We checked in late Friday night for a quick weekend trip, and were impressed by the staff when checking in, and again by the size of the room (studio suite). Everything was wonderful except the bed, hence the 4 stars. I've never felt a harder mattress--there was literally no give to it. I would expect a hotel of this size could invest in some new, softer mattresses or at least a pillow top or memory foam pad!! Otherwise we really did love the hotel, and the location was convenient for many different attractions and restaurants! Our "city view" from the 11th floor was great, and we didn't feel the need to pay extra for a Space Needle view...

20/05/13 | Link | Rating: 4.0
117. Gilbert L.
One of the best hotels I have had the pleasure of staying at. Right from the start you are welcomed with smiles and assistance.

The rooms are really nice. The bathrooms are very spacious. A set of doors open from the bathtub area into the main living area so you can watch TV while you are in the bathroom. The bathroom is stocked with not only the basic amenities but a variety of them (like different shampoos, soaps, etc).

Nearly every aspect of the Pan Pacific is customer service oriented. Of course this remains true of nearly every hospitality oriented business but let me give you a couple of examples:

-A friend of mine that I was splitting a room with needed some toothpaste. Now usually hotels carry travel sized ones for guests. This particular night they had run out. So, instead of declining the manager had one of the bellmen run down to the Whole Foods, literally next door, and pick up some toothpaste. NO EXTRA CHARGE!!!!!

-Another friend of mine had an accident with a shirt he was wearing for the wedding we were all going to. The hotel concierge arranged for another shirt to be delivered...of course there was a charge but it was the same as going to the store yourself....but could you imagine the hassle of not knowing where you were going?! Lucky the concierge knew what was up.

Next time I come to Seattle I will be staying here! Since you can walk around pretty much everywhere what you would spend on taxi's or a car rental can just go towards the room! At least that is how I am rationalizing it.

23/05/11 | Link | Rating: 5.0
118. Jonathan G.
For less than $200 a night, we got a very modern, beautifully appointed room. The bed had a very firm mattress which had us thinking about replacing ours back home after the first night. Although the room was on the smaller side compared to other hotels, we never felt cramped. On the downside, the picture on the flat screen TV was a bit lacking (I think it was standard definition...yikes!), which I'm guessing is not a concern for most guests. Also, there is no fan in the bathroom.

Valet parking is $40 per day. The fitness center, located across the mall in a separate building, is the nicest gym I've had access to while staying at a hotel. The equipment is immaculate, and the long windowed wall looks out across downtown Seattle. The hotel lobby has a cozy seating area surrounding a fireplace which is perfect for rainy mornings.

05/06/11 | Link | Rating: 4.0
119. Victoria C.
This review is only for the bar.  I have always to check out this place as they are next to SeaStar restaurant and serve their food.  I won a little free cocktail ticket so decided to put it to use as they serve caipirinhas, the national brazilian drink.  Most places in Seattle do not serve this so I was dying to try it.  Sadly they were out of cachaca, the rum.  The bartender was nice and apologetic.  I got a lemon drop instead, which was nice and strong.  

I order sushi during HH while waiting for a friend.  The rolls were small and just a few of them, but satisfying.  We ordered 3 more appetizers and waited 35 minutes for our food.  The bartender came to apologize, saying there was a problem at the kitchen.  

I ordered a glass of wine at 6:02 since we have not seen the bartender for 30 minutes.  HH ended at 6 pm.  I figured to apologize for the long food wait he would at least give me the HH price for the wine.  Nope!  The bill came 20 minutes after we requested it, and we were charged regular price.  I also asked to modify the bill to take the cocktail off as we were charged for it.  Another 10 minutes wait.  The food was ok, not overly impressive, but we only had appetizers, so can't really judge.  However if they are such a top-rated hotel they need to get some better service in the bar.

20/09/12 | Link | Rating: 3.0
120. Ms. M.
Very Nice Hotel! The Room Was Awesome, It Had A Big Soaking Tub. The Bed Was Comfy & TV Was A decent Size. The Location Is Great. Very Close To Whole Foods! I Would Stay There Again If I Visit Seattle.

01/04/13 | Link | Rating: 4.0
121. Matthew R.
This was a fantastic stay. Killer view on the eighth floor, large bathtub with a portlet window to the room, clear floor-to-ceiling shower, full mini bar, and free Wi-Fi.

The staff was uber-friendly, the valet service rocked, and they have a free town car service that will drop you off and pick you up anywhere in town. I love the fact that they are attached to Tutta Bella, one of my new favorite pizza places.

27/06/11 | Link | Rating: 4.0
122. Kar-mun W.
This hotel is located off the normal touristy area but is near enough. A few minutes drive to most downtown Seattle attractions. Was told it is a 15 minutes walk to Space Needle but we did not try.

The rooms itself is great! For our family of four, we had two full beds that was a nice fit. The bathroom was modern and well equipped. Bathtub was of a good size, with sliding doors that open up to the room. Might be romantic if we did not bring the kids! Separate shower stall as well.

Service is great. We asked if there is a microwave in the room. There was none, but they brought one into the room for us.

Parking-wise, the valet parking is not cheap. About $27/day. You can easily find plenty of street parking outside the hotel area. Mostly 3 hours max during the day, but free after 6pm! Need to wake up early by 8am next morning to pay the parking again though.

The compound of the hotel is very convenient too! Whole Foods Market is down a flight of steps to the right once you exit the hotel (check out their hot breakfast cafe!). A Starbucks is right besides the hotel on the left. Other shops around the compound too, but we did not venture.

We'd certainly come back again!

08/08/12 | Link | Rating: 4.0
123. Susie P.
It was a very nice stay! The only complaint I had is that the parking situation when we first arrived was very confusing, but once we checked in we got it squared away with valet parking which was $39 a night. The staff was very friendly and the rooms were very clean and inviting! It was walking distance to Pikes Place and the Space Needle.I would highly recommend staying here!

03/02/14 | Link | Rating: 4.0
124. Sarah M.
I had both my wedding ceremony and reception here and I can't imagine a more perfect day. Dana, the event coordinator, made the entire process seamless and I couldn't have asked for anything better.

We had looked at so many venues and none of them matched up to here. The Pan Pacific was bright, modern, clean, and beautiful. A huge plus was the fact that Seastar is the caterer which is one of my favorite restaurants in the world! Sirloin steaks, salmon with bernaise sauce, and portabella mushrooms made the day a little better not to mention sliders, chicken on sticks, mini crab cakes, etc.

While most of our guests found the hotel to be a little pricey and parking was a little outrageous, it was definitely worth it. Dana worked so well with all of our vendors and it was wonderful that they all communicated together which meant less work for me.

The ceremony room and reception room were perfect for our 90 guests! I didn't love the random beam in the ceremony room but the DJ hid behind there which worked out perfectly.

One of my ABSOLUTE favorite parts? The Denny suite. Hands down the best hotel room I've seen in my life. And we got to get ready in there starting at 8 am and had it all day. It was HUGE and had a panoramic view of the Seattle skyline and Space Needle.

Another plus? We had the entire second floor of the hotel to our selves.

Everything about this place is perfect. Snatch it up for your wedding before everyone discovers how awesome it really is.

22/09/10 | Link | Rating: 5.0
125. Barry N.
This was the nicest hotel I've stayed at for a long time. The room design is very cool. The bathroom wall facing the bedroom has a large window shutters that slide opened and closed. The view from my room on the ninth floor had a great view of the water. The location was great. About a ten minute walk to the Seattle Center. I really liked that the hotel is right next to a Whole Foods. It's nice to have something normal to eat instead of the heavy foods that are part of most meals when you travel. The Internet was complimentary and good quality. The front desk staff was great. I really like everything about the place. I can't comment on the price range because this was a work trip. But, you would be hard pressed to find a better place to stay in Seattle.

14/06/13 | Link | Rating: 5.0
126. Kym M.
I have wonderful memories of Seattle, and had our hotel not been as exquisite as the Pan Pacific, I know I would have had a far worse experience.

Upon check-in our room was not ready--or there was some mix-up or something--even though we were on time. Now that's usually a harbinger of a bad hotel stay, but, no, we spoke with the manager and he was very accommodating.

While we waited for our room, we ate at the hotel restaurant, where our waiter was welcoming and so nice. Portion sizes, as I remember, were huge.

We scored a pretty sweet corner room where we got such a Seattle-esque view of the sailboats out on the water. The bathroom is probably one of the biggest I've seen. (There are sliding doors to the bathroom that open out to the rest of the room, so remember that when you're undressing and/or on the pot...) I kinda regret disliking baths so much because their bathtub just beckons you to come indulgently soak in it.

My stay was back in 2008, I believe, so I don't know what has changed since then, but when I was there, a Whole Foods market was right below the hotel. Usually, it would piss me off to have a chain shop so closely connected to my hotel, but it was convenient for snacks and on-the-go breakfasts. If I remember correctly, there is a bus stop right below the hotel, too. If not right below then mighty close.

Pan Pacific is definitely our go-to hotel for Seattle--in fact, we've stayed here on both trips to Seattle, and we recommended it our family and friends. Very professional, elegant, and reasonably priced.

23/04/12 | Link | Rating: 5.0
127. Jessica M.
I am in the military, and therefore, I have stayed in a wealth of hotels in my time, and I must say that the Pan Pacific Hotel was on the top of my list of best hotels I have stayed in.

The room: Extremely clean, great view.  The bathroom was the best part.: An awesome huge bathtub to soak in after a long day of walking around in the cold and a huge, seperate shower.

The price: On the website, this place is pretty pricey, but since I booked through Orbitz, it came out to a little under $100 a night with my vacation package.  Can't beat that! Scan the internet for deals!

The service:  This is where Pan Pacific set itself apart.  The service was absolutely phenomenal. My flight came in really early (8 a.m.) and check in wasnt until 1 p.m. They immediately started working on getting me a room. Since they were still booked at the moment, they had their free shuttle service take me in to town so I could get some breakfast, take in the sights, etc. They called about an hour later when they had a room available for me, and even offered to come pick me up.  My rental car was valeted and parked for free throughout my entire stay, and my bags were brought to my room promptly.  Everyone was genuinely friendly and were there to make your stay as convenient and comfortable as possible.  I felt like a queen or something!! haha.

The location:  There is a WHOLE FOODS on the bottom floor.  Best hot food bar ever. I literally ate here everyday.  There is also a starbucks connected to the lobby.  Everything in the city is within walking distance as well as other tourist attractions such as the space needle and pikes place market. It's a great place to stay if you prefer walking to your surroundings. In the plaza next to the hotel, there is a yoga studio, spa, and several other shops.

Overall...what a great stay.  This is the first vacation I have been on where I can say I was just as relaxed and comfortable at the hotel as I was in my own house. 5 stars well deserved!!

27/02/12 | Link | Rating: 5.0
128. Betty L.
It's official:  Pan Pac Seattle will be designated hotel when I visit Seattle.  The hotel is well kept and I like that Whole Foods is situated in the same building as tbe hotel.

I also having a cocktail and food at the hotel bar.  I asked for a Thai Hot and Sour soup and it was very authentic.  My friend questioned me for ordering it since we had dinner reservation.  Yet the soup came quickly and it was yummy.  The cocktails are well priced and quite good too.

18/07/12 | Link | Rating: 4.0
129. Joel D.
the staff and service was excellent  they seem very sincere and not annoyed when i had a question for directions or room service.

Once I visit Seattle again this will be my first choice to book my stay.

Joel

05/01/13 | Link | Rating: 5.0
130. Mia C.
By far the nicest hotel I've ever stayed in. The employees are attentive and kind, the walk to the Space Needle is truly about 15 minutes (just don't go at night!) and Pike Place is just another short hike away.

The views are amazing from some of the rooms (we were lucky enough to stay in the incredible Denny Suite) and the housekeeping was quite lovely, as was the turn-down service.

The conveniently-located Starbucks and Whole Foods kept us well-fed and caffeinated and the house car we were lucky enough to get use of was quite handy and prompt.

Thank you for a fantastic weekend, Pan Pacific!

08/08/12 | Link | Rating: 5.0
131. Megan M.
What a gem of a hotel!  We live in Seattle, and decided to use the Pan Pacific Hotel as our "base camp" for our May wedding.

Even before we booked the room, the staff was very helpful and took us on a personal tour of the suites, so we could decide which room would be best for all the bridesmaids and the groomsmen to get ready.  They even gave us a discounted rate when we asked.

On the night before our wedding, I stayed with my maid of honor in one of the NEW 900-square feet balcony suites. This was, without a doubt, the most beautiful hotel room I have ever seen! Floor to ceiling windows, chic modern décor, two bathrooms, balcony, and dining table for 8. It was absolutely flawless, and provided the PERFECT space for me, my maids, and the moms to get ready on the wedding day.

My husband stayed in one of the smaller suites, which he also enjoyed (guys need less space and frills).

We also stayed in one of the regular suites the night of our wedding and enjoyed a delicious in-room breakfast the next day--totally worth it!

Summary: This is a great hotel with stellar service and super for wedding parties! Highly recommend.

15/09/12 | Link | Rating: 5.0
132. Dae Y.
just a review of the lobby bar.

we had 2 comp'ed cocktails: i had the mojito and she had the rose ("e" pronounced like "aye" wine).    i liked my mojito quite a bit.  you an suck it down very quickly like it's crack cocaine with it's boozy, minty sweetness.  she didn't like her rose very much.

we nibbled on the crab bisque and the hot and sour soup.
the bisque is fantastic.  like pure crack.
the hot and sour could use a little help with a small side of steamed rice.

all in all, a great first stop to the celebratory evening!

01/07/12 | Link | Rating: 4.0
133. Addie D.
I enjoyed my stay in this hotel!!

I actually got married here in September. Everything was great!! From the wedding coordinators (Melissa & Adreanne) to the bell boys! The place was simply beautiful, it didn't need much decorating which is why we chose Pan Pacific. Food was great also! Sliders are to die for!

The only reason why I give it a 4 star because, myself and my maids, were missing a few things when they moved our belongings from our preparation room to my honeymoon suite. Nothing serious but I wanted to check it out. I was given a personalized hanger for my wedding dress and I haven't seen it since the time we were all preparing. I called them the next day when we checked out and was told that I would get a callback but never did. So I called again the next day and still got the same answer, but this time I called back at the end of the day and was told that nothing was found. It's kind of hard to miss the hanger. 1) it was personalized 2) it's not something small where it can easily be dumped. I will never know what happened to that hanger, but that's okay!

I will be returning to that hotel!

17/02/13 | Link | Rating: 4.0
134. Tj M.
We stayed here when we visited Seattle,and enjoyed it so much.The doormen were very friendly & offered to get our luggage.After a long day of airports & airplanes buzzing across the country,it was nice to get here.They had our room ready & the front desk was very friendly as well,and wanted to let them know if there was anything we needed or ??s answered.Our room was VERY nice & we had a great view of downtown Seattle which was nice.This was also a very safe hotel which was important to us.You actually needed your roomkey card to have access to the floor you were on.That made us feel pretty safe & secure in this fine hotel.There were plenty of good restaurants around this place including inside the hotel.Next store you can get a good pizza tuttabella pizzeria.
  I can't say enough about the staff though,as they were very polite & friendly,and that made our stay more enjoyable.We'll be staying @ this fine establishment again,next time we come to Seattle.

02/10/12 | Link | Rating: 5.0
135. Daniela F.
My go to when I'm in Seattle for work. Why? Here's why:
1. Walking distance to my office
2. The excellent Seastar downstairs
3. Starbucks is right there too
4. And so is Whole Foods! Great for stocking your hotel room with (cheaper) snacks and water and whatever you want.

Sure you don't get those lame Starwood points, but who cares? The staff is amazing and always remembers me when I return to town. The lobby is very relaxing and the rooms are great - amazing bathrooms. I will definitely be sleeping in the Pan Pacific beds again.

02/11/12 | Link | Rating: 4.0
136. Angela C.
I haven't stayed here YET but when I do, I will make sure to update my review. This is solely based off the customer service that I have received via email.

So of course being from the LA area and adventuring out, I wanted to make sure that this is the hotel that I will be staying at during my birthday, spring break from grad school, vacation spot. I'm a very picky person and some people would probably label me as a princess during traveling so you can get the picture -- I want a nice room, nice view, worth the penny and the price but close enough to all the attractions then far enough from the noise. I also look for transportation ease and yelp all the food in the area. I mean, hello, we all factor these things in our vacations, don't we?

Anyway, so with a little indecisiveness, I couldn't figure if I wanted to book this hotel or another. It was a toss up between the two. This one won me over with the wifi. Most of the other hotels were charging up the wazoo for some wifi. Com'n now? Then another perk that got me was that there's a Whole Foods. But okay, what really toped it off for me was when I emailed the hotel about some questions..

I had concerns such as a rental car, the greatest restaurants around or bars (what's better than asking a local?) and then the room, etc. I spoke to two people, one named Brandon and another named Ali. Both were so sweet and awesome. Brandon was accommodating and responded within a day. Now Ali responded after, I don't know what happened to Brandon -- maybe all the emails go into one inbox and whoever gets the email, gets it. But Ali gave me so many suggestions on places to see, eat, and then suggested in detail of what way to get to the hotel from the airport. I mean details! It didn't matter how many questions I had or how many times I sent a reply to the email, he was on point and so attentive to my needs.

I really feel that this is going to be a great get away and can't wait!

17/02/13 | Link | Rating: 5.0
137. Kris M.
Whomp, Whomp Whomp.

My friends, hubby and I booked this hotel (our first time at a pan pacific) for the Seattle Tough Mudder event, we were only staying 2 nights and unfortunately, the amount of little things that went wrong (Alarm sounding off because of a tech issue at 2 am - 3:30 am, fridge charges on nonexistent things and locking us out from our medications and water, PLUS a 40 min wait to rectify problems) really blew its shot at becoming our regular resting place.

Staff were friendly enough, but didnt actively listen to us and our requirements when we checked in ( hence early morning rising - tough mudder, requirement of fridge space - medications, AND that we were paying in cash NOT credit- but they charged our card anyways) made all the problems deal breakers.

The only ideal thing about this hotel is the fact that a giant Whole Foods is located at the base of it.

19/10/12 | Link | Rating: 1.0
138. Kane A.
I loved this hotel! The doggie amenities were awesome. My dog got his own bed and elevated food and water bowl set for free. They also have a 24 hour pool / jacuzzi / fitness center - the thing everyone wants at other hotels! I've been waiting to stay at a hotel that trusts me to be in a jacuzzi late at night. Thank you for treating me like an adult. To top it off, the rooms are beautiful and service is great - everyone is so friendly.

18/09/13 | Link | Rating: 5.0
139. Kaitlyn M.
My husband and I stayed here on our honeymoon. I loved this hotel and would definitely go back. I absolutely fell in love with Seattle when I was visiting Washington. Our room was so nice. It had views of the city and the Space Needle. The bed was super comfy and our room was really quiet. I loved the bathroom! It had a big walk in shower and jacuzzi tub.

We will definitely be coming back to Seattle and I would absolutely stay at the Pan Pacific again!

06/07/13 | Link | Rating: 5.0
140. Megan M.
I'll start out by saying that my review will be a bit skewed by the fact that my friend works for Pan Pacific, and therefore I got a great F&F rate for this hotel.

We booked this for a night when we made a quick trip to Seattle for our anniversary.  Looking on a map, we were worried it was too far.  However, it was less than a 10 minute walk to Nordstrom.  If your main goal was to get to Pike Place Market it may be a bit of a trek.

What I like is that it straddles downtown and the up and coming South Lake Union area, that has a number of nice restaurants and a couple of bars to enjoy-it feels like a nicer area that downtown proper.  There's also a Starbucks right downstairs for you to enjoy your morning cup.

The room is really comfortable-I especially like the shutters that open to the bedroom, which let me take a nice long bath while watching TV (yep, because I'm classy like that).  I found the bed quite comfortable and the pillows nice and soft (but you definitely needed 2).

The staff were wonderful-when I realized I left my umbrella in my car they offered to get it for me or bring my car up for me to get myself.  They also let us keep the car there after we checked out so we could do a few more hours of shopping before we drove home.  Which takes me to the only reason I didn't rate this as 5 stars....parking is $40 a night.  $40!  I know this is downtown, but it's not really central downtown, and other hotels only charge $25-30 for parking.  They also have a shuttle service to drive you to downtown, which is handy (they offered it to us but we wanted to walk).

I would definitely stay here again-however I think it would be hard to justify at the full price of the room except if it was a special occasion, especially considering it isn't as central as other hotels in Seattle, and adding parking onto the full rate makes it very pricey.

EDIT:  If you're staying here over the weekend, remember that Sundays are free to park in Seattle.  For our most recent visit, we arrived Saturday afternoon and paid for 3-4 hours (I believe the parking goes until 8PM) and then got to park our car for the rest of the weekend for free.

29/12/12 | Link | Rating: 4.0
141. Freedom R.
Extremely friendly door man, he makes you feel welcomed coming in and checking out.

Very comfortable beds. Nice touch with the bathrobes and the split open sliding doors for the bathtub and sleeping area.
Everything was pretty smooth except a couple of things. One I needed more condition for my hair and they did not have any more. Second, they ttried to charge us for using the mini frig and we didn't eat or drink anything from the overly priced mini frig.

Must have room key in order to ride the elevator.

22/07/12 | Link | Rating: 4.0
142. Areena M.
I was struggling with the rating when I initially reviewed this hotel, but since then I've had a chat with the general manager telling him of biggest issues (the hard beds, the false advertising re: Keurig machine, and an isolated service encounter). He told me that they have ordered new box springs which should make the beds more comfortable, the Keurigs were installed this week (but the web service had updated their site too early), and he acknowledged the minor service problem (just a matter of training) and said he would make sure it was properly addressed with staff.

I am elevating my rating to 4 stars because the manager took my feedback seriously and seemed genuinely concerned.  Mistakes can happen to anyone, but it speaks volumes when someone at least tries to make things right.  I know--he's a sales/PR guy and It's possible he's blowing smoke, but he seemed sincere and I appreciate that he didn't get defensive, so I'll give the benefit of the doubt.  

I'm now more inclined to stay again on our next trip to Seattle.  If we do, I'll certainly write an update at that time.

09/05/13 | Link | Rating: 4.0
143. Tony L.
I had fantastic stay at the Pan Pacific in Seattle, which is really luxury living at its best.

One major convenience factor is its proximity from the SeaTac airport as well as all of the major popular downtown areas like Lake Union, Queen Anne, and Belltown (literally within walking distance).

The interior design of the lobby, registration desk, and lounge areas was gorgeous, including various art pieces displayed on the walls.  The main lounge is very warm and inviting with the fireplace going and dimmed lighting.  I would be tempted just to hang out here for a bit with a good book and a nice glass of wine.

Everywhere I looked, there was something interesting to see, from the wall art to the unique chandeliers; I really liked the trio of statuettes placed underneath the stairway in the lobby of what appeared to be a group of Asian individuals.

Checking into the room was quick and painless and the concierge was very helpful with directions to all of the major attractions in the city.  In general, the service and staff were very friendly and cordial.

The rooms were immaculately clean and very comfortable.  Sinking into that king size bed after a long day was such a huge relief and the pillows and sheets were really nice and soft.

The bathroom design is really cool to see because the bathtub is adjacent to the bed with sliding doors that open up to the rest of the room.  There was also a view of the Space Needle with a huge angry bird hanging down its side, which was pretty random.

Having a Whole Foods and Starbucks downstairs makes this place that much more convenient.  In fact, there were several other little shops and services available for almost any type of need.

17/04/12 | Link | Rating: 5.0
144. Maureen V.
Love, love, love staying at the Pan while in Seattle.  Every employee is top notch and certainly caters to customer service.  I've stayed in both the regular room and the rooms with a balcony (of course the balcony room is my favorite).  Bathrooms are amazing...  love the deep soaker tub!

My only complaint is the rock hard bed.  I do not recall the bed being so incredibly hard in the past.  

Pros:  Other than the amazing guest service...  Starbucks right around the corner, Whole Foods around the other corner, a cute pet store and spa across the drive and great restaurants near (not the usual hotel restaurants).

02/09/13 | Link | Rating: 5.0
145. Thomas I.
We just stayed a few nights here and really enjoyed it. Located in a perfect spot close to everything, about 20min from the airport. Room was nice and clean, but wish our view was a little better! My only complaint is that we were asked to sign up for the free membership with the hotel and we're told we got some waters, but never got them... :)

08/09/14 | Link | Rating: 4.0
146. Audra E.
Best hotel I've ever stayed at, hands down. Gorgeous, brand new building, with Asian-influenced decor, Keurig coffee makers, and a prime location. The service here cannot be understated -- the people here were friendly, helpful, and made our "babymoon" the best trip my husband and I have ever had.

Trevor checked us in the first night and provided us with free parking that evening, since we came in so late. Then we enjoyed the fabulous giant bathroom with a mega jacuzzi tub -- you can open the tatami doors to watch TV from the bath!

The Whole Foods and Starbucks downstairs were our regular stops every day for a treat or meal, and we absolutely loved Tutta Bella pizza. The valet guys were fantastic, and the complementary car service within a 2 mile radius saved us so much money and time. We went to the art museum, the market, and the Space Needle...the drivers were always there to pick us up within ten minutes.

When I made my reservation on booking.com , I requested a view of the Space Needle. Even though we were getting a regular room at a discounted rate, the staff made sure we had a side view of the icon. Every morning I enjoyed my delicious Keurig coffee or tea, and they were cool with us taking out the stuff in the fridge to store our own snacks and drinks. We put on our robes and went over to the hotel jacuzzi, which is in the building across the center -- it was stunning...but our room's tub was just as nice!

Anytime I come to Seattle, I plan to stay here. We felt like royalty and cannot wait to return!

31/05/13 | Link | Rating: 5.0
147. Albo r.
Amazing staff, incredible rooms, breath-taking views, in room wifi, smart TV's with internet, great business center, and access to spa across the street. Whole foods is convenient, and the shuttle service was useful. We were a young couple traveling to Seattle after having an unpleasant experience traveling in denver, and the hotel made special accommodations for us. It was refreshing to be treated with respect, as a lot of hotels made us feel unwelcome simply for being young. This place is upstanding, and we will recommend them to all of our family and friends. Thanks for the excellent service and stay!

21/09/14 | Link | Rating: 5.0
148. Heidi P.
There were sooo many wonderful things about this hotel.  First off, it's beautiful.  We booked a queen deluxe for 198 that included free valet.  This was a pretty good price I though, since valet is typically $30 at any downtown hotel.  We were put on the highest floor, and our view was pretty good. We could see lake Union, and if you looked to the left, you could see the Space needle.  Not a direct view of the Space Needle, but still could see it.  There were two chocolate truffles waiting in our room with a card for my husband, as I had told them we were coming to celebrate his birthday.  It was a very nice touch.  When we came back from our dinner, the bed had been turned down, and there was complimentary water by our bedsides, as well as slippers.  The room was modern feeling, and even for their smallest room, spacious enough for two.  I also loved that they have complimentary town car service within a two mile radius of the hotel.  I also loved having Whole Foods right underneath the hotel.

The biggest reason I am only giving it 3 stars was because of the bed.  It really boggled my mind at how hard and uncomfortable the bed was.  I read through tons of reviews before booking the hotel and didn't notice anyone else saying that.  The bed was seriously hard as a rock.  The comforter was fluffy and nice.  The pillows were super light and fluffy, and not firm enough.  I love one fluffy down-like pillows, but I would like one to be firm.  I'm sure I could have asked for more pillows downstairs, but by the time we got back it was late, and I didn't feel like dealing with it.  I just thought it was odd to have such a hard bed with such soft pillows.  I slept fine because I was exhausted, but seriously I cannot recall the last time I've slept in such a hard, uncomfortable bed.  There was no problems with noise, or anything like that, but when I stay at a nice hotel, I want my bed to be better than my bed at home.  This was not the case!

Another negative was that Seastar Restaurant was closed.  I guess they had some kind of hot water heating issue, so they had to do an emergency close the day before to fix the problem. Kind of a bummer.  The location for the hotel is South Lake Union, so it's not in the middle of downtown, but walking distance to Bravehorse Tavern, Flying Fish, Serious Pie/Biscut, and Republic.  It also sits in a retail plaza with a Starbucks, a yoga place, a dog boutique, and some other things I can't recall.  

If you like extremely firm beds, this is your place.  The staff was super nice, and there was always a door man out front, even late night.  There were so many nice touches to this hotel, which I really appreciated.  Had the bed been comfortable, I would hands down return to this hotel without thinking twice.  However, because it was so uncomfortable, I don't know if I would stay here again.

27/04/13 | Link | Rating: 3.0
149. Sharon E.
Stayed here twice now, while visiting Seattle! Located in the downtown core, they offer free shuttle service to where you need to go in the downtown area! The rooms are clean, staff is friendly and they even have free in-room wifi which actually has a good signal. A bonus is that they have a whole foods market located downstairs. I would definitely stay here again.

29/09/14 | Link | Rating: 5.0
150. Yvi C.
best part of this hotel, whole foods is downstairs, decent hotel, nothing really wowed me but nothing was bad about our stay either

02/02/15 | Link | Rating: 4.0
151. Gina M.
Nice, newer hotel with friendly staff. The bathroom of our room is really nice and updated. Possibly the biggest perk of this hotel is how close it is to other necessities - Starbucks, whole foods, and even a good yoga studio are within a couple hundred feet of the lobby. Score!

10/04/14 | Link | Rating: 4.0
152. Janice K.
Great Choice to have your wedding here!

Pan Pacific Hotel is located in South Lake Union within walking distance to downtown Seattle. It's a modern, sophisticated venue in a nice part of the city. Whole Foods is literally just a few steps away and there's a bunch chic furniture stores and good Seattle food nearby.

The Lakefront Ballroom (where the reception is held) and outdoor terrace has a view of the Space Needle. The catering is from John Howie who owns the prestigious Seastar and John Howie restaurants so you know the food will be nothing less than spectacular. They also have an excellent selection of wine to choose from!

The guest rooms are spacious for being in downtown Seattle. Oh if you decide to go with them they also offer a complimentary suite for the bride and groom. It's not a standard room but a suite! If you're lucky enough, and it's available, you might be able to stay in the Denny Suite which is their penthouse on the top floor with gorgeous views of Seattle.

Unfortunately at the last minute we went with another venue due our growing guest list. The venue holds about 120 people at max capacity and we were at 150 people plus. If the venue was only larger the decision would've been easy to go with Pan Pacific.

Their event planner, Adreanne, is awesome to work with. She's super friendly and quick to respond to emails and phone calls. She made everything easy and was accommodating to my endless questions and requests.

I highly recommend Pan Pacific Seattle for those are looking at venues in downtown Seattle for a small or medium size wedding and where a modern venue and great food is a must-have.

14/09/13 | Link | Rating: 5.0
153. Maddie C.
I "won" this hotel on Priceline as an "Express Deal."  SHOULD HAVE KNOWN IT WOULD BE A MAJOR FAIL.

We got off the Skytrain at the mall area and walked up 8 blocks (with luggage). All uphill, no taxi in sight (about 12:30 am). The entrance is not accessible from the major street where the Whole Foods is located, you have to go around the corner, up the steep hill, cross the parking lot. UGH. I'm tired just thinking about it.

We made our way to the front door and there is no door man. It's raining, there is no door man at this supposedly 5 star hotel. I'm pushing a stroller, and we've got 2 rolling suitcases. Not the best start. We walk in...and the employees behind the desk watch us struggle to get the door open. Classy guys, real classy.

We checked in around 12:30 am. I told the reception guy that we're checking out at 8am or so to catch our cruise. Priceline gave us a Queen room....since I'm staying there a total of 7.5 hours with my husband and my 3 year old, I figure I'd ask to see if they had any empty King rooms available.

They did----for an upgrade charge of $150. Seriously? What kind of hospitality is this? It's 12:30 am...obviously no one else is checking into that empty room for the next 7.5 hours. It wasn't WHAT was said to me, it was the WAY in which it was said. Clearly, we were being scoffed at b/c we were a Priceline booking. Rude.

When we were given our keys, they watch us struggle again towards the elevator. It finally occurs to a kind employee behind the desk that maybe someone should push the elevator button for us.

When we finally got to our 3rd floor room, it was located directly above the street side by the tunnel. It was LOUD. We could hear every big rig that rumbled by, every motorcycle revving through the tunnel. I took pictures of our "view" in order to write to management. Honestly, I got too lazy and forgot (until I posted this review).

We stayed at the Sheraton last time which is only 3 blocks from Pike's Place. We'll be going back to the Sheraton next time. Too bad... the Pan Pacific had sounded good but it was a major FAIL.

TIP---ask for a quiet room not facing the street. And if you booked via Priceline, don't expect any friendly faces.

10/10/12 | Link | Rating: 1.0
154. B M.
As a GHA member this place did not disappoint. The staff was friendly and professional. The complimentary town car was a great touch. The location is superior. Starbucks is literally in the lobby so for all those coffee drinkers heaven awaits. The property also offers complimentary wifi. Also, if you haven't read the other reviews there is a Whole Foods located street level. MAJOR BONUS!

The bathroom in the unit is awesome. The bathtub is sexy. The sliding privacy screens separating the bathtub from the bedroom is seductive. While I went there for a romantic trip, I'm not sure how comfortable it'll be when sharing the room with friends. The bed was quite comfortable so I'm not sure why other reviews weren't happy with it. The ability to connect to the internet from the tv was an added plus when being too lazy to get my laptop from the working table. The individual ice bags are also a major plus. It can NOT be beat!!!

06/06/13 | Link | Rating: 5.0
155. Victoria C.
Ok.  So.  I am ALL over the place in terms of my rating.  A few things I didn't like and a few things I did like.

I'll break it down for you:

+3 stars for location alone.  A PRIME location if you are visiting with limited time.  Within walking distance to Pike Place Market, The Space Needle, The Wharf, Downtown, etc.  Everything is so close.  There is even a Whole Foods right downstairs.  No need for a car or even a cab (unless it's raining.)  They will even shuttle you to near-by restaurants if they aren't busy.

+1 star for their 24 hour gym.  Decent sized, clean, elegant gym right across the way.  Perfect for working off those extra calories from the yummy food.  Even has a warm hydro pool for stretching.

+1 star for being dog friendly.  Bring your favorite pooch, as he can stay with you during your trip.  Need to go out?  There's doggie day care right across the way.

-1 star for their bed.  Hard as a rock.  Slept terribly.

-1 star for the pillows.  Flatter than Mitt Romney's sex life.  However, you can request firmer pillows. (Congratulations! +1 star)   BUT they're even worse than the flat pillows, as they are generic foam pillows (-1 star awwwww.)

+1 star Friendly staff that are at your beck and call.  I would like to take this time to apologize to one of the staff members that I got mad at.  I was really confused as to their taxes and I think we had a huge misscommunication and I thought their taxes were $200!  Luckily, they weren't and the room charges ended up being exactly what we had budgeted.  He was very gracious in staying calm and accepting my apology.  Thank you.  The door guys even gave us coupons for Lunchbox Laboratory.  They have all kinds of tricks up their sleeves!

-1 star THE TOILETS!  Low flow, high flow, no instructions?  Toilets don't flush all the way and leave you with floaters.

+1 star (YAAAAY!)  the layout of the room overlooking the city.  Try to get floor 11 if you can.  Their layout makes the room feel so big.  Perfect for two people!  Huge bath too!  Especially for the rate, it's such a steal!

+1 star Gave us special treats for our wedding anniversary.  So generous!  THANK YOU!

-1 star for their "water" that they give you.  I thought they were giving is free, premium bottles of water but turns out that they are refillable water bottles that they give to everyone.  Who knows how good they wash them?  Not a big deal though, especially if you know ahead of time.

+1 star Pretty decent, quality TV channels.  Kept us entertained before bed without having to order movies.

So what are we up to? 6 stars?  Well, I can only give them 5 but they are an outstanding hotel.  Even with the things I didn't like and our rocky start.  This should be your go to place when you visit.  Seriously, you won't be disappointed.  

People will try to convince you that it's a small, rinky dink hotel but I have stayed at some of the world's best hotels and I consider this one of them when I stay in Seattle.

Enjoy!

06/11/12 | Link | Rating: 5.0
156. Tyler L.
Very nice, upscale hotel in a convenient location to South Lake Union and not a long walk downtown. The staff is very friendly as befits such a nice hotel, and the facilities including the spa across the street and complimentary town car access are great. The room, while nice was a bit small and fairly Spartan. The huge bathroom and awesome shower which open into the room were great and the bed was huge and comfy, but this is clearly targeted at business travelers. The location also, with the exception of Amazon, doesn't have much around that is open on weekends or at night. The seafood restaurant attached is quite nice.

13/07/14 | Link | Rating: 4.0
157. Eboniña E.
Once again, wish I could do a half star to make this 2.5 stars, but so is not life.  Would I come here again if I was in Seattle? Hell to tha nah!

Now, you may say I am nitpicking, as so many others seem to think this place is "the bee's knees"...I thought it sucked. Now, there was a manager who tried to be helpful, but I was just annoyed with the Pan Pacific experience.  Btw, I think her name was Heather, and she really, really tried...but the place seemed to do everything it could to annoy me.

Yes, as people have mentioned Whole Foods is a hop, skip, and a jump from the hotel.  Across the parking lot is where the spa and gym are located.  I went to the gym on the daily and it was a great hotel gym, with steam rooms in the changing area.  Also, their lotion and body wash smells absolutely divine!

Now, let me bring you into my world and experience Pan Pacific with me...

Dog Policy: I called around to hotels before we made a reservation to verify the hotel's pet policy, as I was planning on bringing my little doggie with me on the trip.  I was told there was a floor reserved for pets, but as long as there was availability we could be placed on any floor.  We wanted to be on top available floor, so we decided to go with this hotel.  When my friend called back a week or two later to verify reservation he was told we were only allowed on a lower floor.  Since I was the one who initially spoke with them on the policy he asked that I call back.  After calling their toll free number and then the specific hotel (the same procedure I did the first time) I was told that we could only be placed on the lower floor.  I went back and forth with the reservation person about how we made our reservation with them SOLELY because of the lenient pet policy and as we were heading to Seattle the following day it was too late to make a reservation elsewhere, as there was a convention in town.  For about 20-30 minutes, I went back and forth before I was given a manager.  I believe her name was Heather, and after I explained how we chose their hotel based on the pet policy, how we would have to pay double the amount attempting to find a hotel for the next day, and how their training was lacking on the topic of the pet policy...she gladly accommodated me.  Heather, understood where I was coming from, my stance on the topic, and worked with me, but it took so long to get there.

Food: I ordered breakfast for us and had a conversation with the room service on the topic of meat.  I asked if they had any meat besides pork bacon and sausage, such as chicken sausage or turkey bacon.  I was told there was only the option of pork.  I expressed my disappointment as I don't eat pork for RELIGIOUS reasons.  I then went on to place order for an omelet that included three items amongst other breakfast items.  We got our meal and I go to take a bite of my omelet...it is filled with bacon.  Not, like bacon PLUS the other items I ordered, but ONLY bacon and a lot of it. WTF?!  Didn't I just get through telling you I don't eat that junk for specific reasons and you decide to just fill my omelet up with only that item?  I was fuming, so my friend called down to get me a new order.  Later when I went passed the lobby they asked how my stay was and I explained the pork issue. They apologized and said they would comp our breakfast.  I spoke with my friend to let him know they comped our breakfast and he explained our breakfast was included in our room rental, so he didn't know what exactly they would be comping.  So, not only can they not take a food order to save their lives, but can't read the computer screen in front of them.

Room Cleaning: So, as I am a brown person. I wear brown tinted makeup...when I wash my face, brown can be left in the sink or bottom of shower.  After the gym I came back to the room and it was "cleaned" by the maid.  I went to fill my dog's water bowl in the sink and noticed all my brown makeup was still at the bottom of sink from the night before.  I was immediately disgusted! I looked at the tub and saw the light ring around it from the bubble bath I took from the night before, as well...I'm taking it back to the nineties, but "Gag me with a spoon!"  My friend spilled some coffee that he tried to clean up on the desk, but the stickiness was still there. If that was the maid "cleaning"..I can only imagine the places that didn't visibly show dirt. I called down to express gross out and they sent her back.

Tub: Yes, the tubs are deep and awesome, but getting in and out of those bad boys! This is only a complaint because I almost fell and busted my head if my friend hadn't caught me.  I am 5'9" and it was a struggle for me to comfortably get in and out of the tub, because it's so deep and their is no step to assist you in & out of the tub.

Those are the bigger things that frustrated me with the place, the smaller things I'll keep to myself.  But, those things were enough for me to not want to revisit in the future

07/11/13 | Link | Rating: 2.0
158. Chelsea M.
The ratings for this hotel are way too high. Felt like a typical conference center, and the staff were cold. I felt really uncomfortable during my stay, rooms weren't all that great, layout was odd. Pluses include the tub, and I guess the whole foods thing is fine. I was just really underwhelmed by the entire experience. Staff weren't really that helpful either. I can't recommend this overpriced, overrated hotel, and I won't be staying there if I'm ever in Seattle again. Not my style at all.

11/06/14 | Link | Rating: 2.0
159. Michael R.
Be careful when you book this Hotel!  They will bait and switch you on the room- the room was not the one we booked.  When we told the staff they were rude and stated they would put this information in our profile so the next time we stayed there they would make sure it was right???  (we will not be coming back)!  The beds are hard and lots of loud construction going on!  Management is rude and service terrible!!

22/01/15 | Link | Rating: 1.0
160. A.J. S.
Ever want to watch someone bathe from your bed?

Ever want to eat Tutta Bella take-out and watch someone bathe from your bed?

Ever want to raid Whole Foods' booze selection and run upstairs to your hotel room's bed and to drink champange and eat Insalate De Salerno and watch someone bathe from bed?

Did you know the hotel's jacuzzi is open 24 hours a day? Haha, you won't care.

5 stars. Nice work, Pan Pacific. ;)

02/03/13 | Link | Rating: 5.0
161. Tina T.
Great staff, nice rooms, and easy walking distance to downtown and Amazon.  The bar staff is also pretty fun. And the Whole Foods and Starbucks next door is so convenient.  Also love the gym here.  Not your average hotel gym.

25/08/14 | Link | Rating: 5.0
162. Ronald H.
Loved this place. Everything to do was close by. Walking distance to Century link field was closer to 2 miles as per there 1 advertised.  Super clean with great view of the city. Friendly staff. You won't be disappointed.

03/11/14 | Link | Rating: 5.0
163. Heather A.
I thought it was very nice and enjoyed my time .  The valet parking was a little much, but it's down town seattle, they get you like that.  Service was exceptional, and its surrounded by great places.  I'm pleased with the decision to stay at pan pacific...

02/11/14 | Link | Rating: 4.0
164. Kim-Thoa P.
I love this place! They do pay attention to details... My boyfriend and I were checking in and made small talk with the front desk.. I think his name was dimitri? Anyways we told him we were staying here for our anniversary and when we left to dinner came back to our room and found a small card filled with the staffs signatures to wish us a happy anniversary! It's the thought that counts and it sure did made us enjoy our experience even more! Kudosssss!!!

17/10/14 | Link | Rating: 5.0
165. Rene C.
In my truly opinion, the Pan Pacific is the most luxurious hotel in Belltown. The service is just what you would expect from a 5 star hotel. The staff pay attention to even the tiniest details, for example when handing your room key they will walk around from the counter and hand your key to you.

I know that sounds so trivial, but it's the small things like not hiding behind the counter which sets this hotel apart from the others.

It's quite obvious that a lot of thought went into the planning and design of the guest rooms. The open bathroom with the tub closets to the main room allows the guest to take a bath and lounge while watching television on the huge HD television.

The lobby and bar area are very inviting, though I did not have a chance to spend much time hanging out there. But as I was laying in my gigantic bed upstairs, thoughts of sipping a manhattan was vividly dancing in my head.

Valet parking here is $39 per day and allows for unlimited in/out privileges, but for those who would rather spend that thirty nine bucks at Starbucks there is plenty of street parking in the area (free after 6pm and before 8am).

03/08/12 | Link | Rating: 5.0
166. Vanessa H.
I stayed here for three days back in October and they exceeded my expectations tenfold!  The staff was so friendly and the hotel was so clean. I loved how spacious the rooms are and the great food nearby. A staff member that stood out, Will, was by far the best hotel attendant I have seen in a long time. I highly recommend this hotel!

18/04/14 | Link | Rating: 5.0
167. Zary K.
Fantastic hotel.
On point customer service.
Rooms are nice, food is great and room service is 24 hours. It's pricey but it's not the standard cheap hotel food either.

Gym is great and even with a sauna.
If your ever in town try this hotel!

27/04/14 | Link | Rating: 5.0
168. Charles S.
This is a really nice hotel. The staff is super friendly and helpful. The amenities are top-notch. The downtown location is convenient. Our cab driver told us this is the best hotel in Seattle. I've never stayed anywhere else, so I can neither confirm nor deny that. But I'm a fan!

04/03/14 | Link | Rating: 4.0
169. Heather W.
My team always wants to stay here when we are in Seattle for business. The hotel is in a very convenient location, right above a Whole Foods and with a Starbucks accessible through the lobby.  

The bathrooms are amazing--huge, with separate soaker tub and shower. You can aim the tv and watch from the bathtub through the slider window, by the way. So lazy. So great.  Not gonna lie, I look forward to that for my Seattle trips.

Beds are comfy. Some rooms have a space needle or lake view.

They have a free car service to take you around town (nearby stuff like Pike's Place market and Space Needle, etc).
Lobby bar is nice and has some happy hour specials.

11/03/14 | Link | Rating: 5.0
170. S S.
Just fabulous from the moment we walked in. DEEPA greeted us and had several suggestions for my stay. Corner room is fabulous and I love the open concept. Found my new Seattle hotel. Room service was expedient and the burger was delish!  Perfect location for our business plans

13/01/15 | Link | Rating: 5.0
171. Peter B.
I have often stopped by this hotel to use their restroom while shopping at "whole Foods" on my trips to Seattle from Los Angeles. And usually stay at the Four Seasons.

This time, I wanted to give Pan Pacific a try. The room was clean, open, "ultra modern" feel to it! Almost bordering on mid century retro ( think LAs "The Standard".) Only not so "Out There". And much cleaner. As "The Standard" is now almost a rundown hotel. So maybe not the best comparison.

I like the proximity to "whole foods"! Literally an elevator ride down. "Tutta Bella Pizza" is right next door! I love their pizza. Reminds me of Ameche's in the Bay Area. Beds are a little lumpy. (I'm used to a very comfortable bed at home). So my Standards are extremely high. Room service is typical and probably would impress someone who has never stayed in a REAL full service hotel.

I witnessed the staff treating a guest with a somewhat "snobby attitude." This hotel is "okay" but certainly not a four or five star hotel, yet they pretend to be. I base my three stars for Cleanliness and location only. Any credit to the staff goes directly to housekeeping! They are extremely helpful and prompt! It was a joy to visit with them. They seemed to know more about Seattle than the desk staff.

In all fairness, the staff treated me very well, but they turned around and were snobby with other guests. And that bothers me. I will probably skip Pan Pacific next visit to this wonderful city. I truly love Seattle in the spring/summer months. However, hotels often book full throughout the summer. Try to plan ahead. This time was an emergency visit.
The security at Pan Pacific seems a little "loose" as well. I had a few people tailing me from my visit to Whole Foods , which I'am used to because I have a familiar appearance. I just think they need to make an extra effort for ALL guests to tighten security, especially from the upstairs/ outdoor entrance lot.

05/06/14 | Link | Rating: 3.0
172. Bill C.
I've stayed in a lot of hotels across the world, and the staff here, is by far the nicest and most helpful hotel personnel I have ever encountered. First off, my girlfriend got too drunk the night before, and left the credit card at home, they said "ehhh no problem" my piece of shit iPhone charger broke, and the door kid let me borrow his for a couple hours. Beautiful room with a huge tub, and huge bed. Great view. Will definitely book here again!

03/11/14 | Link | Rating: 5.0
173. Kary J.
This is my second favorite spot to stay in Seattle.  Perfectly located near a Whole Foods, this hotel comes with a great room and top notch service.  My only issue is the very firm bed they put in the rooms.  Otherwise, it's pretty much my happy place.  Yoga across the street, what more could you ask for!

09/01/15 | Link | Rating: 4.0
174. crystal h.
This hotel was awesome. It's new, beautiful and the staff was great. They were super accommodating and helpful. They even have a car guests can get rides within 2-3 miles of the hotel. Our rooms was pretty spacious and we had a great view. The only tiny issue for me was the lack of privacy with the bathroom. There's sliding shutters to block the bathtub (and another pocket door) and there's no separate door to the toilet once inside. Other than that- AWESOME. I would definitely stay here again.

17/11/14 | Link | Rating: 5.0
175. Tami H.
This hotel is a true class act.  I have actually never stayed here, but have come to numerous functions such as business meetings, charity events, and the service and food are always impeccable. This last time, I parked my car at valet and needed to return to the car a few times to get things, but the valets were always super helpful and pretty much knew me by name by my last visit!  For large functions, the food is really exceptional. I don't think I've ever had such good bacon anywhere (it's addictive), and the coffee is heads and shoulders above coffee service at other business hotels I've experienced.  And the bartenders are great too :)

I will have to find an excuse to stay at the Pan Pacific overnight some time!

02/06/14 | Link | Rating: 5.0
176. S C.
Disappointing experience to say the least!  Room wasn't ready until after 5pm. No apologies from the staff at all.
Room was pretty nice, great bathroom, amazing windows but there was a stain on the headboard of the bed, that was really gross. The towels were very crispy and had a funny odor.
Service was incredibly abysmal but it is a nice hotel and if the room is clean could be a fantastic room.

07/12/14 | Link | Rating: 2.0
177. William S.
It's got that small hotel feel, clean, comfortable restful.  I still love this hotel.  I try to stay here on vacay but the prices were so reasonable  this trip, why not take advantage of it during work visit! I like modern art and the hotel collection is tastefully installed throughout.  

Then, the rooms, I truly feel relaxed here.   If you like Japanese spaces (love them)  get a room with a bathtub or soaking tub with sliding screen to the bedroom and to the windows outside (so you can see the lake ).  I love watching planes land and take off from the water here.    The larger rooms are not only more expensive, they're just modern not very distinctive as the smaller rooms with the soaking tub.  The have flip open windows to let fresh air in.  Staff are present and professional.  Room service at 2am was prompt, delicious and very well made.  Now that is a true hotel.

Tip:   Free car service to local attractions but reserve ahead of time.  Whole Paycheck, I mean Whole Foods is literally next to hotel street level.  Starbucks also.  Local attractions and restaurants are walkable.

Visits: 7+

05/05/14 | Link | Rating: 4.0
178. Lawrence S.
The hotel is very nice and conveniently located above a whole foods. The rooms and beds are very comfortable. I would have easily given the hotel 4-5 stars but I just had the worst breakfast of my entire trip, hence the 3. Do not eat at the hotel. Everything else is great.

08/03/15 | Link | Rating: 3.0
179. Courtney D.
This hotel is great! We recently had our wedding at the hotel and this is a review just for the hotel stay. We had the Space Needle Suite which was an awesome one bedroom room with a living and dining room which was perfect size for 7 girls to grey ready for a wedding in (and we had extra space too).

The hotel was great and every-time we called downstairs they instantly referred to me by name. The room was beautiful and the suite had the most amazing view of the space needle I have seen, and I live in Seattle and see the needle everyday.

On our wedding night we came back and there were truffles and a bottle of champagne waiting for us in our room congratulating us on our wedding and for spending the special day at the hotel. How great, right?!?!

I don't stay at Seattle hotels since I live in the city but I will definitely recommend this hotel to everyone visiting seattle. The location is great ( south lake union, whole foods nearby and tutta bella pizzeria) and the hotel is too notch! The staff and the hotel itself have made this one of my favorite hotels to stay at!

04/08/14 | Link | Rating: 5.0
180. Big L.
Yes the decor is quite pleasing to the eye. Great concierge.

EVEN WITH a great corner-view room, the lighting in the restroom is terrible for my wife to do her make up. This is no mistake we are both very observant of lighting working in film/tv.

The valet guys in the front have NO idea who is coming to the hotel vs. who's visiting whole foods. U gotta announce your arrival in order to get help. But valet Mark is extremely helpful & caring & swift.

I do appreciate a nice room, but when the 1234567890 buttons on the remote don't work, it's somewhat annoying. I don't want any repairman visitors I just want the remote to work.

My wife & I have T-Mobile & we would have ZERO telephonic signal success, if it weren't for the free Wi-Fi here. For some reason we both have terrible signals here.

As of right now August 2014 you will be facing a 12-story construction project if your view is facing out the east windows of the hotel.

The a/c in our room is currently freezing but when I adjust it by 3° then the heater comes on. No joke. I'm not a hotel hater I am simply listing the facts before going to dinner!!

08/08/14 | Link | Rating: 2.0
181. Laara M.
Great service by the front desk at check in, poor service by housekeeping and by the front desk at check out. Great service by the bell staff throughout. The rooms are old, outdated and noisy. Very uncomfortable beds. For $400/night definitely not worth it.

19/04/15 | Link | Rating: 2.0
182. Eva K.
"Just checked in into the hotel after spending all day on our feet around Seattle.. People are great, the room is really spacious with the shower and jacuzzi overlooking Seattle through the window, but one disappointment -the mattress on the bed is extra firm, really bruising. Not a place to have a good night sleep. Now saw other reviews mentioning it... Got a bit unhappy about idea of a few sleepless nights ahead of me, BUT we called the hotel service and they kindly delivered a very comfortable gel mattress top.. Made a huge difference..

23/04/15 | Link | Rating: 4.0
183. Emil S.
I have no issues with the Hotel Specifically, the location isn't worth the pricing. Too far from everything! Save yourself the money and stay at a different hotel closer to everything. You really can't walk to anything near by, everything is a far distance away, again keeping in mind the fact that their prices DON'T reflect the location of the hotel!

14/02/15 | Link | Rating: 2.0
184. Dallas S.
Great visit! The staff were friendly and accommodating and the room was clean and inviting. Dimitry at the front desk was especially helpful in maximizing fun on our brief weekend trip. When I told him we were there on our honeymoon he congratulated us and when we got to our room there was a plate of fresh truffles and a personalized "Congratulations!" card waiting for us. I really had a great time at the Pan Pacific.

05/04/15 | Link | Rating: 5.0
185. Mike G.
Incredibly friendly and helpful staff all over the hotel.  Beautiful bar which makes amazing cocktails and a strong wine list.  Rooms are very comfortable and luxurious.  IMHO the best overall hotel in Seattle and a no brainer if you're in the SLU area.

12/05/15 | Link | Rating: 5.0
186. Eat R.
I've stayed at several of the Pan Pacific hotels and this one is consistent with my expectations. With Whole Foods in the bottom, yoga, spa, just across the courtyard and a starbucks at the lobby level its well set up.  We walked to some nice restaurants.

13/05/15 | Link | Rating: 4.0
187. Carrie G.
What an amazing weekend! Our Space Needle Suite was absolutely gorgeous; we loved the beautiful bathrooms (yes -2 bathrooms!), comfortable living area, luxurious bedding, and sweeping views of the Space Needle, SLU, and Lake Union. I especially enjoyed long soaks in the huge tub with views of the lake. The in-room dining was superb, especially breakfast. Try the doughnuts - so good!

The hotel staff went above and beyond to make this a memorable experience; every staff member we encountered was friendly, smiling, and eager to make our stay more enjoyable.

Though we live in Seattle, our stay here was so perfect that we absolutely felt like we were far away on vacation.  Thank you so much for helping us celebrate this weekend; we are already looking forward to booking our next "staycation"!

06/04/15 | Link | Rating: 5.0
188. Erich S.
Not worth the money and here is why from a former hotel manager:
- Rooms were not ready at 4 PM for check-in.
- No courtesy coffee or even a glass of water while waiting for 2 hrs. for the room
- Main Restaurant closed, no notice on their website.
- The restaurant operator allegedly had issues w. Hotel Management and shut down
- Room furniture old. The tv dresser/mini bar slanted. Room furniture = $ 999 worth
- Squeezed finger in closet - built like a trap (happens often to guests accd to FO)
- No amenity kit, bathrobe, slippers (standard at Hiltons, IHC...) for such room types.
- They don't have Continental Breakfast and they have NO croissants
- Breakfast turned out to be $ 50
- Bitchy arrogant staff, unfriendly and discourteous - some were outright rude
- They did not even ask if everything was ok during the stay - they simply don't care
= All of the above for $ 400. Next time it will be either the Fairmont or other ***** property for essentially the same price without the bitchy attitude.

09/04/15 | Link | Rating: 1.0
189. Jimmy L.
The late night turkey club meal was surprisingly delicious for in-room dining. $25 with all fees.

Complimentary shuttle car service (one car), pickup and drop off within a two mile radius which covered almost all the touristy spots.

Great customer service all around.

Stayed in a quite room on the 9th floor facing the front of the hotel next to apartments. Great view.

Whole Foods is downstairs.

Took some effort to find the right room temperature and the bed was on the firm side.

Bags of ice in a wooden ice chest were available to pickup next the elevators, probably for every floor.

Would stay here again.

28/04/15 | Link | Rating: 5.0