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Quality Inn & Suites Seattle Center in Seattle, WA

Specialties

Stay near the Seattle Space Needle, KeyArena and Bumbershoot Festival at the 100 percent smoke-free Quality Inn & SuitesSeattle Center hotel in Seattle, WA. We offer free transportation to the Seattle-Tacoma International Airport, University of Washington Medical Center, Harborview Medical Center, Swedish Medical Center, Virginia Mason Medical Center and Seattle Cancer Care Alliance. Enjoy our indoor heated pool, hot tub and exercise room. Free amenities includewi-fi, deluxe continental breakfast, local calls and coffee. All rooms feature a flat-screen television, coffee maker, safe, iron and board. Select rooms contain kitchenettes, balconies, whirlpool bathtubs, work desks and iPod jacks in the TV. Our meeting rooms can accommodate to 126 people. Computer, copy and fax services are also available. Guest laundry and valet cleaning services are offered. Buses are welcome. We look forward to your stay the Quality Inn & Suites Seattle Center hotel.

History

Established in 1959.

Did you know.....The Quality Inn & Suites Hotel Seattle Center was built in 1956?
We used to be the "Tropics Motor Inn" - the host hotel for the Seattle World Fair in 1962. We were once the only luxury hotel in Downtown Seattle.
Our staff strive each day to accomodate every guest in our hotel and hope you will feel as comfotable as your would in a 4 star hotel.
Our mission and goal for 2009 is to continue to find ways to improve our service and make every guest stay a memorable one.
We look forward to the opportunity of being your home away from home on your next visit to Seattle!

 

Company Info:

Rating: 2.00

Address: 618 John Street, Seattle, WA, 98109
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (49):

1. steph m.
quick and pleasant check in, clean and comfy room, reasonable price, close to lots of things to see, good toiletries and shower - if you're just looking for a place to lay your heading while touring seattle, this is a good choice

13/10/11 | Link | Rating: 3.0
2. Jake d.
What a waste of prime real estate, we rented one of the suites it was super dirty and my girlfriend got body lice from the bed, so stay here if you would like to itch and then have to report to the ER with spewing gashes, and the continental breakfast was missing something.

19/11/07 | Link | Rating: 1.0
3. ace C.
My wife and I honeymooned here in 2007.  We found it to be a very good deal for the price.  Other than booking us into the wrong room (which they quickly corrected) this hotel hit the spot.  The breakfast was a great way to start each and every day (even though the bacon wasn't crisp).  The staff was quick to answer any question and remedy any issues that we had.  We'll be staying here again.

23/10/09 | Link | Rating: 4.0
4. Steph P.
First of all this place has a weird smell. Now that that's out of the way, our room suck, it was dirty and look nasty and something was wrong with our tv to. I was also disgusted by the bedsheets, bathroom, and pillows but I had no choice. The only decent things in this hotel is the free breakfeast and the pool but it's nothing to be excited about, also the  location is pretty good it's close to downtown (basically in downtown) and the space needle is only 2 blocks away. All in all this place is good if ur on tight budget but I would not reccomend this place if u have a family with children u don't want them to get an infection of sum kind.

31/05/10 | Link | Rating: 2.0
5. Sarah E.
Grungy tiny little rooms but good location

05/09/10 | Link | Rating: 1.0
6. Cathy G.
My friends stayed here a few months ago.

They could get  space. They were close to the downtown.

They got lost even using a GPS due to construction and closed  streets..

The swimming pool has possibiliities.

The free internet in the lobby is helpful.

The free breakfast had lots of food. The coffee was excellent. I ended up with food poisoning so bad  4 hours after eating breakfast there.. and then when the vomiting  finally began......

Food poisoning  can happen anytime.. how  food is refrigerated, cooked, stored....  It only takes one little mistake.... I did not call them about it. I was too sick. And at that time I was paying for each minute for my cellphone.

The free breakfast presents an almost 'zoo' atmosphhere.. people milling in and out and no seats. It's popular. Staff was friendly and cleaning up regularly.

I can't go back, but my guess is that many have and for most everything  was fine.

12/12/08 | Link | Rating: 2.0
7. Mario P.
I stayed here while I was in town for the Battle in Seattle, and my decision was based mostly on price and proximity to the Key Arena.  Looking back, I wish I had spent the extra $$$ for a nicer hotel.

The A/C made this room into either an icebox or a sauna; there was no in-between.  The bathroom was too small, and I had to run the faucet and shower for a long time to get hot water.

This hotel was alright, but I probably won't stay there again.

06/12/10 | Link | Rating: 2.0
8. DJ B.
I attended a training here this week. The meeting space was nice. The staff were very friendly. I thought it was a bit odd to walk through the pool area to get to the conference space, but overall it was decent. I loved the decor in the bathroom.

24/02/12 | Link | Rating: 3.0
9. Judy F.
I originally booked the hotel because I THOUGHT it was one of the few hotels that did not charge for parking. Although, parking is $15 per night, so if you are booking through the online services it may say that there is no parking charges or not mention it at all, but there is a a fee. There is also street parking, but it is $1.00 an hr everyday but Sunday from 8am-6pm which wasn't too bad.

The room is pretty basic, but there is a refrigerator and microwave. The bathroom is a bit small, and the light when entering makes a noise for awhile. The flush of the toilet also made a noise, but all rooms may not have this problem. The lighting in the room isn't very good either. The lamps are not very bright and/or set up in places where they should be. The lady at the front desk when checking in was not very friendly, but all the other people that worked there were.

There is coffee, tea, and water that is available all day in the lobby. There is complimentary breakfast in the morning with a variety of options. There is also a cute fireplace in the lobby and a computer for guests to use which was useful. there is also free wifi if you bring your own lap top. The location of hotel is not as close as I thought it would be to downtown. It is definitely not walking distance, but about 7-10 minutes driving. The room is pretty much what you pay for, its perfect if you're spending most of the time touring the city or have other plans.

09/01/12 | Link | Rating: 2.0
10. Kristen A.
I stayed at this hotel for two nights during a convention in Seattle I went to with friends. I live east of Seattle by about 20 minutes, so we just had a hotel room to be able to have a place to crash at the end of 2 long days.

This hotel is not great, and looking at the price, you should know that. So I will get down to weighing the pros and cons:

CONS:
- Our bathroom sink only got warm for me once, and when it did it wasn't warm, it was scalding hot
- The elevator is a little scary, makes noises, and isn't fancy looking. It really looks more like a service elevator.
- There were very few electrical outlets - we had to unplug the alarm clock and the microwave just to charge our cell phones
- The thing that bothered me the most was... there were NO RECYCLING BINS! I don't understand this at all. Other hotels on the same block had recycling bins, Seattle has recycling, and they just have chosen not to recycle.

PROS:
- We were only about a block away from the space needle, EMP, etc. And we were also in the same block as three other hotels (which was good for the convention, because one hotel ran out of rooms for our large group, so we had people staying at more then one hotel). I you were from out of town you could easily stay here without a rental car, and walk everywhere, occasionally taking a cab when needed.
- Check in was easy, we were immediately helped, had free parking outside the building, and for check out only had to call downstairs before leaving
- mini-fridge and microwave, which was nice since I had packed some snacks for the weekend.
-  didn't go in the pool, but did see it and saw many families enjoying it, it looked okay.

Overall, I would hope to not stay there again, but it served its purpose, and for the price was acceptable. If you can, I would try and stay at one of the other hotels on the same block (Best Western Executive Inn was the other hotel our group was at, which I would recommend, they have recycling, but are a little more pricy)

08/03/10 | Link | Rating: 2.0
11. Richard S.
Nasty!  Couldn't sleep.  Tried to Priceline somewhere else to stay!  Don't waste your time.

18/02/12 | Link | Rating: 1.0
12. David C.
The room was adequate. Service was eh. Outdated tv with cabinet. No cabinet for clothes?! Really? Limited tp for 4 people! 1 roll only. Kidding me? Not recommended for big groups...

11/10/12 | Link | Rating: 3.0
13. Amy Y.
Pro:
1. Good hot and cold breakfast (menu rotates too)  with a spacious room for guests.
2. Generally courteous staff
3. Free internet- call front desk for the newest password
4. No charge for private garage parking
5. Literally 2 blocks away from the Space Needle and Pike Place's within walking distance

Con:
1. Very nasty carpet- visible dark stains everywhere in our room.
2. Weird smoking area right outside of the 2nd floor's balcony door- therefore you have limited privacy when you have the curtains open.
3. Room's poorly lit- we have to take the lamp shade off to read books.
4. The entire hotel smells weird- this might be related to the chronically uncleaned carpet
5. Our room's bathroom sink only had cold water.

Summary:
Location is great and the staff's generally helpful. I only wish this hotel's owner knows guest can see and smell how clean is the hotel.

06/09/10 | Link | Rating: 1.0
14. Peggy M.
This place is a dump! The rooms are tiny. No fridge, or microwave, and ANALOG TV that is so blurry you can't even see it!! We stayed here because it looked nice from the outside, and was close to the Science center, and the King Tut exhibit. Don't waste your money...spend a little more and stay at the Bestwestern a block away.

16/10/12 | Link | Rating: 1.0
15. Darcy D.
This place is old and rundown.  The staff was very pleasant and competant.  Wifi is free and slow. This place is one of the cheapest in town and as such, is kind of crappy but, the bedding was clean, the bed was comfortable, the shower was hot and there is a fridge.

If I had more money to spend, I might choose a better hotel but, I'm cheap and would rather spend my money on food, drink, clothes and entertainment.

This place is low end.  Replacing the 25 year old carpeting in the rooms would bump it up a star.  The flooring really brings the whole place down.

06/04/11 | Link | Rating: 2.0
16. Inga K.
We have two criteria when travelling with our rug rats... indoor pool and wifi...that's it.

Here is what we know to be true about this location:

1. Dirty yucky floors... I made our kids wear their outdoor shoes the whole time we were in our room.
2. It is cold outside, and this old hotel cannot keep up... it is FREEZING everywhere.
3. The pool is ok for the under 10 set.
4. Wifi is so spotty, it almost is worse than dial up.
5. The restaurant delivers really good food, really cheap.
6. Breakfast is ok and eating areas are mercifully cleaner than the rooms.
7. The coffee machine has a 6 inch power cord... so we had to put it on two phone books to reach the bathroom plug.
8. Had to call for coffee supplies.
9. Free convenient parking
10. Good location
11. Surly front desk staff... holy cow... they should be wearing a badge that says "ask me if I give a crap?"

Not staying at this spot again.

31/12/10 | Link | Rating: 1.0
17. Mark B.
1 star for cheap rate ($99) on hotel.com .  1 star for convenience (near Space Needle).
That's about it.  Small, not updated rooms, no views, near busy road if you're on the east side.  Wifi worked poorly in our room, but fine in the smalll lobby. Breakfast is adequate, nothing special.  They do have a waffle machine that would be good if the limited breakfast staff could keep it cleaned up & sprayed.  $15 night parking in a little underground garage.  You get what you pay for, I guess, and Seattle's not a cheap place to find a hotel.  But I think I'd look elsewhere if we return to the city.

09/11/12 | Link | Rating: 2.0
18. ty b.
Absolutely horrible. Mold on the ceiling in the bathroom, hair on the toilet, sink & tub, dirt on floors, door, walls, light switch, poop splatters on inside of the toilet, suspect people in the hallway. The drain in the shower was slow, shelving was falling off the walls.The smell in room and hallway was awful. Pictures on Expedia were deceiving, and also showed the hotel being a 3 1/2 star hotel. According to the reviews, I believe it was rated 2 stars. I thought I was getting a deal on a decent hotel.. Even with the deal I spent almost $160. The hotel was non-refundable because it was booked through Expedia. The manager wouldn't refund my money, but did comp my parking fee. Lesson learned. I will never stay there again, and will probably never book through Expedia again.
Just awful.

04/06/13 | Link | Rating: 1.0
19. Kathy C.
I guess this is a bit of a hit or miss when staying at Quality Inn & Suites, and this one is a definite miss.  I totally get the "you get what you paid for", but serious, the business needs to invest a little from time to time.  The carpet was so disgusting with stains and when the whole hotel smells, it's time to do a little facelift.

The location is great, walking distance to many attractions and the free parking is nice.  But I would spend a little more money to stay somewhere else.

10/09/10 | Link | Rating: 1.0
20. George L.
This location is about a 10-15 minute walk from the Space Needle, may ride on the monorail, a fun excuse to ride from the light rail for $2.50 when it's running.  The hotel is rather dated, with free coffee/tea in the lobby, 2 windows PC for guests to use, a large swimming pool and a small jacuzzi.

The hallways are long, and rather a bit on the depressing side, like a never ending bad scene of a dream.  Once we were in our room, the configuration was rather poorly laid out perhaps from the addition of a second bed.  A table in the corner with one chair that barely fits, a large old TV cabinet with an old tube TV in another corner. electrical plugs over a luggage holder which is almost the most unlikely place you'd want to plug in your electrical/electronic devices draped over your luggage.  There was another free plug by one of the beds so I could charge and use my laptop and smartphone.  The towels were on the thin and cheaper quality.  The two high quality beds were probably the best part of the room and managed a comfortable soft bed sleep.  But it was somewhat uncomfortable awake in the room, other than to sleep and/or shower.  It was rather cold outside when we visited and it's rather lack of insulation almost requires you to turn on the heater to stay warm.

Their breakfast is from 6:30-9:30 am, take the north elevator to the first floor.  Try avoiding the last hour to go for breakfast as the first morning we went during the last hour and it was packed with people waiting eggs and sausage, waiting on their toast, waiting on their waffles, tables were all taken.  We managed to get a free table, but by the time I got my waffles, my partner was done with breakfast.

The next morning, I got there shortly after 8 am, what a difference, plenty of empty tables, no lines, got my eggs and sausage, toasted my bread, made my waffle, all quickly done   The breakfast setup is also poorly organized, liquids are after the eggs and sausage instead of at a separate area, have a commercial continuous feed for toasting instead of two stand alone consumer toasters, add another one or two waffle makers.  It's not a problem when it's not busy, and it is real seemingly slow when it does get busy..  The scramble eggs were slightly underdone and wet as I would prefer it.

21/02/13 | Link | Rating: 2.0
21. David O.
Cons :

Poor parking
Grungy
Filthy public restrooms
Staff is barley competent
Lousy coffee

Pros
Convenient location with access to Space Needle, experience music project, etc

I went here for a seminar and was really unimpressed with the facility. Given how packed the place was I can only presume that this is because of its central location to the Space Needle, EMP and so forth.

There are nicer places around here with the same ease of access to local attractions. Please consider using those instead.

29/09/13 | Link | Rating: 2.0
22. Gina I.
Look, I knew what I was getting into at this hotel - I had a $50 voucher on Expedia and I was also looking to do a trip to Seattle on the cheap. And that I did.

The wi-fi is free, but I think dial up is faster. Free parking, but good luck finding a spot!

The carpets are disgusting. I try to NOT think of what the stains are from.

The front desk staff are actually pleasant.

Walking distance to almost everything and close to the Monorail.

Would I stay here again? If I had to. If I don't, then no I'd never stay here again.

03/04/11 | Link | Rating: 2.0
23. Yelp R.
Based on what we paid, we were very disappointed.  $99/night + about $35/night for parking and taxes.  We expected better.  We stayed six nights.

Hotel staff very pleasant, and the breakfast adequate, and the room had a safe, but those are the few pluses.

The room was ridiculous.  There was a bed-side lamp on one side, and a lamp just sitting on a table, on the other side, but nowhere to plug it in.  There were two chests of drawers which you could barely squeeze by to get from one side of the room to the other.

The bathroom sink filled and drained very slowly -- like a public restroom.  Housekeeping did a poor job of replenishing consumables:  plastic cups, soap, toilet paper, and shampoo.  We ran out of toilet paper!  Our bar of soap was reduced to gumball size before they replaced it.  How cheap can you get?

There were four electrical outlets high on the opposite wall from the bed.  So to charge our phones we had to let them sit on the floor:  the while iPhone cable was just long enough to reach the outlet.

A lot of street noise from the alley behind us:  garbage trucks, construction, car alarms, etc.  And we can hear the TVs blaring from both of our adjacent neighbors.

Seattle is a high priced town and I accept that, but housekeeping needs to ensure rooms are fully stocked

The capper:  at 03:30 am, the morning of our departure, my wife hears noises at our door -- like someone is trying to get in, so she wakes me up.  It turns out that someone was struggling to shove a copy of the two-page hotel bill under the door.  Couldn't sleep after that!  Unforgivable!

15/10/12 | Link | Rating: 2.0
24. Chris C.
The lobby was nice and the staff helpful (we stayed here 2 nights).  Parking is $15 / day, but cheaper than parking in the city.  The best thing about this hotel is the location - VERY close to walk to Seattle Center and restaurants.  There is also a free shuttle to places within 2 miles - BUT they didn't tell us about it - I overheard about it from another guest!  Free breakfast was OK - they rationed the servings but you could go back for more - I'm OK with not wasting food.  Our tiny & tired room  was so small that there was no place to put our luggage, so we squeezed and ironing board between the bed & the wall to put luggage on.  The lampshade was tattered.  The bathroom is about 5 x 7 or less.  BUT there was a refrig. & microwave!

16/10/12 | Link | Rating: 2.0
25. Terry T.
wow what a surprise!  was not expecting much since price was relatively cheap in a major tourist are next to space needle.  place was not new but very clean. service waa ezcellent and profession.  turn down and maid svc top notch.  free wifi that works!  hot breakfast menu changed each if the three days we were here. definate repeat when in the area. good job

17/04/14 | Link | Rating: 4.0
26. Sam C.
Note, I haven't stayed here, so perhaps a one star review is not fully justified, but this news in today's paper is a compelling reason to avoid the pool.  Evidently poor pool treatment prevented rescuers from finding a drowning man in their pool for hours as the water was too murky.  Tragic.

seattletimes.com/html/lo…

12/07/13 | Link | Rating: 1.0
27. Michael W.
Not a Hilton nor a Motel 6.... Somewhere in the middle.

This hotel is a good price and location for Seattle.  Very close to the Space Needle, monorail and Seattle Center, and also the Duck tour.  There is also a Walgreen's just down the street that has a Chase ATM.

We ate the breakfast twice and enjoyed the food.  Good for it being complimentary.  As others have said it was busy, but we never had a problem finding a seat.  The food was readily available when we were there.  A line for the waffle's which might be a little wait but I don't know what else the hotel can do about that, there were 2 waffle irons switched on.

Very small rooms so be prepared for that, so there are no surprises.  With that said it does the job when you don't spend much time in your room since Seattle has so much to keep you busy.

We did get upgraded to their penthouse suite on the 5th floor for one night after our cruise.  A much appreciated upgrade.

Customer service was always good at the front desk, we checked in bags, booked Shuttle Express, all with very attentive service.  They even checked us in early so try asking, if they have it available, I'm sure they will let you have it.

If your plans involve staying in Seattle to visit the Seattle Center, consider this hotel for location.   A short 5 minute walk to the Seattle Center which has the monorail straight in to downtown.  From the downtown monorail station, it is about a 10 minute walk to Pike Place Market.

I'm giving this hotel 4 stars since the rooms are small and the hotel is on the older side, but the interior is maintained well, so not a big deal.  Looking at previous reviews, either they have remodeled the rooms or they have run the carpet cleaner through, because trust me I have kids and I always look at carpet.  It looked clean to me.  Both in our room and the in laws room.

I would stay here again no problem even with the small rooms.

09/09/12 | Link | Rating: 4.0
28. valj j.
This is a dump. There's no way around it. Tub has what appears to be ground in dirt. Rafters have dust hanging from them. The Air conditioner/heat is a window unit. The breakfast is basically eggs and sausage, cereal, mini bagels, toast that you make yourself, and two waffle irons with a line of people behind them waiting to make their own waffles. The guy who makes the eggs is really nice though.  We got stuck in the elevator. Parking is $15 each night and it is outdoors and partially covered. The only reason I gave this hotel two stars was because there were no bed bugs.

05/05/14 | Link | Rating: 2.0
29. Dustin K.
Lobby is very nice, staff was nice and very helpful.  Couldn't ask for much better location, very close to space needle, art center, food and bars, gas station and pharmacy.  But I booked a single queen room and it was TINY!  One of the smallest rooms I have ever been in.  Be sure to get a suite or a double.  Also, 2nd floor has access to a balcony so you can sit out and look at the skyline of the city.  Rooms could be cleaner, hair on bathroom walls, carpet was somewhat dirty.  But I would stay here again in a larger room.

21/06/14 | Link | Rating: 3.0
30. Marissa W.
VERY SMALL rooms. My mom, sister and I shared a 2 queen bed room this spring for the Hot Chocolate Run and space was tight. We could barely roll our luggage between the beds and the desk/dresser area. We literally stood in the room laughing for probably a good 3 or 4 minutes because it was almost un-real how cramped the rooms were. With that being said, it seemed clean enough and was quiet. The location was great for walking to the seattle center although some of the area seemed a little sketchy after dark. They offered a free shuttle which was awesome! We had them pick us up and take us back to the ferry terminal, only catch was they need quite advance notice, so if someone else has already booked you're outta luck. Average hotel breakfast selection. The breakfast area is actually in a seperate wing, we had to walk outside through a few parking spots to get to the breakfast area. Also, the lobby smelled like chlorine to me- not a major deal but it was just kind of odd. All that being said, I WOULD stay here again if I'm just looking for a basic place to sleep. It was the cheapest hotel in the area and since we were in and out for the race tons space wasn't really required.,

29/08/14 | Link | Rating: 2.0
31. Candace C.
Pros: Breakfast buffet, Pool, Hot tub
Cons: Wi-Fi doesn't work, rooms/bathrooms are small and smelly, charge $15 a day for parking and there aren't very many spaces, lots of spackle on the walls, outdated decor, very uncomfortable pillows and beds.

14/04/13 | Link | Rating: 1.0
32. Brendan G.
Pros: Bed, Tv, Location
Cons: Poor customer service, smells odd, really small bathroom.

I would suggest spending a bit more and getting a room somewhere else.

02/04/13 | Link | Rating: 2.0
33. Lena H.
After reading many reviews I was very skeptical about staying here, but decided to give it a go.

Fortunately, I was pleasantly surprised.  The hotel is in an excellent location, it's walking distance from the Space Needle and Pike Market Place.  Although, the latter is a bit further but walk able none the less.  

The desk personnel were extremely pleasant and helpful.  Their breakfast, at least for it being a continental breakfast, had quite the variety to choose from which I really liked.  

Being, that we ended up with a room on the second floor face the alley across from the Travel Lodge I was worried about the noise.  But, luckily there was not noise we had absolutely no problems at night or during the day for that matter.

And before, leaving since our place left in the evening we had no problems leaving our luggage with the front desk to hold until we were ready to leave.

If I ever return to the Seattle area I would not hesitate to stay her again.  Price is good and so was everything else.

Not to mention that there is a Walgreen just up the street from the hotel which came in very hand after the Mr. caught a cold.

14/03/12 | Link | Rating: 3.0
34. Darcy L.
Well if location is your priority, then this is it!! 2 blocks from the space needle. When you stay at this hotel you have to pay for parking in their lot/ garage. When you arrive the lot can be full so then you have to drive around the block to the back side to get to the garage which they really do not tell you this so when you pay for parking it is frustrating to not see an empty spot to park in. We had a free upgrade to the "penthouse". Room was small and what was suppose to be 2 queen beds was really 2 doubles. Stains in the hall carpet and stains on the room carpet. Toiletries seemed to be refillable so who knows how many people used our toiletries before us ( with the exception of the soap of course) .  They did warn us upon booking that the pool was under reconstruction, but we really weren't there for the amenities. We stayed 2 nights and the room was serviced when we were out on the first day. They replaced towels and made the bed and they restocked the coffee pods, but not the coffee condiments. Our dirty coffee mugs with traces of coffee remained so they did not being us clean mugs. Again this hotel has a great location and works well for the person who plans on not hanging out in the hotel and out seeing the sights.

16/08/14 | Link | Rating: 2.0
35. Jenn W.
This hotel smells nasty! The rooms are very outdated and small, tv pretty crappy. I swear the queen bed we had was actually a double. Someone peed in the stairwell, we told staff and it was never cleaned up. Took the hotel shuttle to a Mariners game but pickup time was way before the game even ended so that was pretty lame. An alarm went off on our floor several times a day all hours of day and night EVERY single day we were there it was so effin annoying!! Breakfast was nothing too exciting. The walls are paper thin: Listened to our neighbors phone call, even heard the phone ring ...and then heard them having sex like we were right there . The price isn't even great to stay here. The only thing this place has going for it is the location since we were here for Bumbershoot music fest by the space needle which is why I gave one star.

31/08/14 | Link | Rating: 1.0
36. Eric R.
After feeling like Danny Larusso from The Karate Kid as I walked by the pool that was out of order because a man had drowned in it's murkiness (see seattletimes.com/html/lo… ), dangling bare wires and stained carpets greeted me to my sound enhancing hotel door. I had high hopes for room #349 and was excited to enjoy my stay there as I toured Seattle.

As I entered my room that I paid too much money for, the smell overtook my senses; it was like breath that comes straight from Satan's bottom.

Normally, after a nasal assault like this, I would go into a bathroom to freshen up and to find some relief from such noxious conditions, but unfortunately the bathroom was constructed by SmallestBathroomEverDesigned .com and IDareYouToTryAndFitInHere .com and I could not fit each part of my body into the bathroom at the same time.

I proceeded over to the bed (a bed that must have been used by tiny Seattleites that were tired after constructing the tiny bathroom). The pillow *almost* spanned my entire head, but fell just a few inches short and just pushed my neck up a few inches as my head over rotated to see the art that hung behind the tiny bed that may have been painted by students from a school for blind amputees.

I turned next to watch some TV and quickly went through all 8 channels and thought the Apocalypse had occurred because 8 channels on cable in the year 2013 is an impossibility.

Fuming, I turned on my air conditioning unit only to think that either (1) Mt. Reinier had erupted after 2,000 years of dormancy or (2) the Japanese had just gotten even with us for Hiroshima.

I decided to log onto the internet to search for answers. I had juuust enough connectivity to load my Facebook page by the end of my 3 day stay (I really thought all the wires in the hallway would make for a better WiFi connection).

Nasty smelling and hard for both the nose and eyes to bear (I would include my ears in that list but I'm partially deaf and still a little traumatized ever since I turned the AC on), the room was absolutely wrong. From the Barbie-sized pillows to the mini-sized bed with not-artwork and the deafening AC unit and it's accompanying stained carpet, the only thing more disappointing in my stay was the infinitesimal sized bathroom (Infinitesimal (adj): Immeasurably or incalculably minute; having values approaching zero as a limit). Second in size to the bathroom is my infinitesimal desire to ever stay at a Quality Inn again. I'd be more than generous to give this hotel a 1/2 star rating.

04/09/13 | Link | Rating: 1.0
37. Callie Y.
There is NOTHING "quality" about this place. My friend and I just returned home from a weekend stay at this hotel. Other reviews are 100% accurate when they say the front desk staff needs a Customer Service Class. The cleaning staff is friendly, as is the breakfast staff but the front desk girls are complacent unhelpful and miserable. Our room was substantially smaller than it appeared online. We were tripping over our bags, one of these trips is how we discovered a used bandaid on the floor at the base of one bed. This tipped us off that the cleaning was sub par. We killed two tiny flies that appeared to be fruit flies. While searching for an outlet to charge a cell, we found a thick layer of dust behind the night stand, a fork, napkin and other debris. Our room had an adjoining door, through the door and walls we could clearly hear this fellow hacking a lung. The ice machine was down the hall and the els were SO thin you could clearly hear every piece of ice that fell into every bucket. The following morning we packed up and were going to find a different hotel for our second night. A manager was on duty, he offered a free upgrade to a junior suite. We went to view this suite and it was like we walked into a different hotel!  The room was huge, literally double the size of our original room. The room was clean, it had a balcony and a Keurig coffee maker(the original did not).
We agreed to stay the second night. Despite giving us a "free" upgrade, we still had to pay full price for a dirty room. I would never stay here again, now would I ever recommend it.

On a side note, the hotel pool was closed for "upgrades". A few months ago there was a controversial death in the pool in which the water was so murky the body couldn't be located. There are numerous news articles and videos confirming this.

21/10/13 | Link | Rating: 1.0
38. Casandra W.
First I have to say Victoria at the front desk was very nice and helpful compared to the other workers that just stare at you with a blank look. We checked in and she upgraded us from a queen room to a king with a hot tub. Of course we just got off a 2 hour flight and shuttle to hotel so the first the we had to do was pee!  And then the toilet over flows everywhere. Call the front desk and they send someone to fix it. The boy made a bigger mess and left it. We leave to go eat and see Victoria at the front desk, who had no idea what happened. She had a maid go and clean, sanitize the whole area.  Then the famous hot tub in the room, 3 feet from your bed. Kinda creeped me out a little, I feel like those 2 things shouldn't be so close to each other. But anyway we fill it up with hot water, bubbles the whole shabang! And when it starts to get to the top I notice the thickest black sum line on the water egde!!! Nope sorry boyfriend it's not happening!!!! Unfortunately we didn't check out the complimentary breakfast, but everything else was ok.

15/12/14 | Link | Rating: 2.0
39. J. R.
This hotel is receiving reviews it doesn't deserve.  I just stayed there and had a great time and will again

The room was a fine size, the breakfast was great, the lobby was nice and included free tea/coffee, the staff was helpful... I don't get why people are down on it.

I walked to Pike Market twice (about 20 min) and it's only three blocks from the Space Needle and EMP.

This hotel is great.  I like Quality Inn, so I booked there for my three nights in Seattle... Yelp had me nervous- for no reason!

11/11/13 | Link | Rating: 4.0
40. Wendy P.
My husband called the night before to see if early check in was possible. They said, "no guarantees, but I will make a note."  We arrived at 2 pm (checkin is 4). They told us our room wasn't ready but they would put a rush on it so it would be ready at 2:30. At 4 pm, it still wasn't ready. Several other groups were able to check in during that time. (I waited in the lobby.) we found out the pool ha been closed since June for repairs and will not open anytime soon.

When we finally got to our room, I felt like we had been stuck in the janitors closet. The room was tiny and disgusting. The walls were filthy, cracked,and had cobwebs in the corners and around lights. The shelves in the bathroom were falling off the walls and there was hair in the bathtub. There was no refrigerator, but we were told we could get one for $10 a night, which we felt was unacceptable after also having to pay $15 a night for parking. My husband called the manager and complained.

We were moved to a room with a jacuzzi to make up for the lack of a pool. (Hardly something you can swim laps in.) the new room was bigger, but had an awful smell no amount of Febreeze could eliminate (believe me, we tried). There were orange handprints on the wall by the jacuzzi, which was right beside the bed. The room was dark and cold. We got the wall heater working, but it doesn't have a thermostat, so during the night when it gets too hot, you have to get up and turn it off. Then when it gets too cold, because the sliding door lets in a draft, you have to eat up again to turn it back on. It's a constant battle between overheated and freezing.

The day of checkout, someone came knocking at our door at 7 am to see if we were gone yet!! Nothing about this hotel was pleasant. I would never stay here again.

21/11/13 | Link | Rating: 1.0
41. Truth N.
I have two words for you, " BED BUGS". This dirty under-kept hotel had bed bugs in the room I stayed in. I came to Washington with my family and friends for a fun weekend in Seattle but I got way more than I bargained for with this hotel. While preparing to turn it in for the evening, a  bed bug came trotting  across my bed like it owned the place. After almost having a  heart attack, I called the front desk and asked if they knew they had bed bugs and was told," well yes, most hotels have problems like this". I ended up checking out of the hotel at 1:30am with two sleeping children. Fortunately, I found another hotel, but I had to pay almost two hundred dollars for one night.

10/03/15 | Link | Rating: 1.0
42. Travis P.
Room is incredibly small and only seven foot ceiling, very little space even less shelving. No counter in bathroom for toiletries and room was definitely not cleaned, there were hairs on the toilet seat and floor of shower. Disgusting. And for the price paid? Most certainly a rip off.

I am a choice hotels rewards member and stayed a little further from my business to stay at this chain.  For the same price I could have stayed closer, had included parking, and a king size bed in a much nicer hotel.  My mistake, but I hope no one else stays here expecting anything better like I did.

08/07/14 | Link | Rating: 1.0
43. CK A.
Quite adequate. One mile to Pike St market.  Pool had been drained.  From what I heard, the water was so cloudy, that some one had drowned and could not be seen from the surface.  They had drained it after the accident and were going to fix it back up.

They did not have the room ready and made us wait until 5 pm.  They did have a nice breakfast in the morning.  Easy walking distance to area attractions and restaurants.

28/12/13 | Link | Rating: 3.0
44. Freddi T.
It's a chain hotel, and while it looks nice in the lobby... staying here is a personal taste of hell for tired, stressed out travelers.

The rooms are closets, parking is $15.00/night - what?! Since when do you need to pay to park in a hotels parking lot? Maybe I'm just out of the loop nowadays but I was shocked.

The area is sketchy, under construction near the ONLY restaurant within walking distance, and I didn't feel safe until we were off the sidewalks.

The room is noisy, no peace for people needing to relax when a loved one is in a hospital. (Got the "recommendation" from UW Medical Center Site) The street noise might as well be coming through your room and the air conditioner is horrifying. Whether it's on or off it makes a horrible vibrating noise through the room that woke me from a dead sleep at midnight. After calling the front desk and deciding between my mother and I that sharing a queen bed in a more quiet room would be better than two double beds where we're getting a headache from the noise, we checked the other room before moving our stuff and sure enough - it was happening there too!

One pro is the shower, HOT water (thank God!) and great water pressure. That seemed to help at 3am when our room was too loud to sleep.

The staff seemed concerned enough, but the damage had been done.
In the end management gave us 20% off and didn't charge us for parking but the entire situation was simply nightmarish.

08/06/14 | Link | Rating: 1.0
45. C F.
Find a different hotel to stay at. We booked a room with two queen beds but got two doubles.  The safe in the  room was not bolted down.  Website says hotel has pool but its been under renovation for two years.  The room was small,  dirty,  and had a funky smell to it.  Two positives are closeness to space needle and their breakfast.  Pay the extra money and stay at Holiday Inn across the street.  It was the first and last time we stay at a Quality Inn.

15/04/15 | Link | Rating: 1.0
46. Otis L.
Any Port In A Storm!   I say this because this was the only hotel we could book in the Seattle downtown area. We even booked 3 months in advance. That's because lots of events were taking place during our stay.

The hotel is old. Not historically old, more like the Brady Bunch TV show was probably in its second season old, when it was built.

Our room had two queen sized beds. A view of the Space Needle, a refrigerator, microwave, air conditioning, and a color television.

The staff were polite. The shuttle bus driver was helpful.

The complimentary breakfast was good. Again, the restaurant staff were very polite.

Why the 3 Stars?  It's not the Ritz. Actually, unlike the Ritz, Quality Inn provides free WiFi !  Wow, huh.... Powerful enough to stream Netflix.

Overall, it was a descent hotel. Very close to the Space Needle -- Probably a 3 minute walk with bad knees. Very close!

Convention Center is probably a 15 minute walk.

A good hotel if you are out of the hotel most of the day. A nice place to hang your hat so to speak.

02/09/14 | Link | Rating: 3.0
47. Paul K.
This is one of those places where you get what you pay for: the convenience of the location (only 4 blocks from the Space Needle), the affordable rates, comfy room, good-enough service, Nescafe coffee machine in the lobby, et cetera. We paid to park our rental car here, and after we checked out they let us keep it there another half day while we went sightseeing before our late-night flight. The free breakfast was substantial and pretty decent for one of those free, included-in-the-price breakfasts. I only had a couple of minor gripes: The room was a bit dark and could have used another strategically positioned lamp, and the noise absorption could have been better -- a little kid directly above us was stomping around late at night driving us crazy. Other than that, we were really happy with this hotel.

06/04/15 | Link | Rating: 4.0
48. Cat W.
Don't even THINK OF STAYING there.
My daughter was refused her prepaid room and was turned out to find a place to sleep at 10:30pm while traveling to see a college out of our home state of California. She booked this room through Hotels.com and in the FINE PRINT, they included a message that people need to be 21 years of age to check into a room.

This put our daughter at serious risk and the hotel was horribly unfriendly towards us when we tried to sort out this misunderstanding regarding her room. They KEPT our PREPAID room rental money and said that they were not obligated to return our room deposit because our room reservation had been canceled....by them.

We are furious and seeking damaged and our refund IN FULL. So far, Zip. I've called and complained to every customer service at both the hotel AND the website. They all have turned a deaf ear. Perhaps my letters will get a more pro-active response.

01/02/15 | Link | Rating: 1.0
49. Katie Z.
My husband and I recently visited Seattle for the Thanksgiving holiday. We chose this hotel for the price and location. We ended up staying longer than we booked the hotel for, and the staff were more than accommodating to the quick change. Not only did the front desk provide us a discounted rate we originally booked, they made sure we could stay in the same room we were already in. This is not a common practice from my travel experience. It was really kind of them.

The continental breakfast was OK, although I wish they offered healthier options. Alas, it is a continental breakfast at a hotel, so food quality should not be a high standard. The breakfast server was super sweet, though. :)

I only have one complaint: the noise. We were on the fourth floor, and as a previous reviewer stated, the walls are paper thin. You can hear most noise through the hallway and other rooms. I had to call and report a party at 2am on Monday in the room next door.

But this issue was somewhat minuscule compared to the overall positives. Do not expect a five star resort. This is a hotel for a person on a budget who does not want to drive everywhere. The space needle is close within walking, as is the monorail that takes you to the Westlake shopping center. Overall, good experience.

30/11/14 | Link | Rating: 4.0