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Renaissance Seattle Hotel in Seattle, WA

Renaissance Seattle Hotel in Seattle, WA

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Company Info:

Rating: 3.34

Address: 515 Madison St, Seattle, WA, 98104
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Seattle, WA



Comments (248):

1. Stephanie B.
I booked this deal because of a special deal (20% off weekend reservations) when we drove up for a Mariners game.  The location is alright but the service was horrible.  I booked and confirmed 2 doubles since it was a family of 4 that was going to be there.  I requested an early check in as well.  They let us check in early (around 11am, a huge help) but we unknowingly got a room with one king bed.  We called down and asked for the room we reserved and they informed me that they did not have any more rooms available with a double bed.  I asked for a roll away bed and they told me that they did not think that they had any but that they would put it down on a waiting list.  They made it sound like it was most likely not going to happen and did not give us any suggestions on what we should do.  Luckily, my kiddo's are young and we were just going to have a fun campout on the ground if need be.  No later than 5 minutes had passed before we got a roll away bed.  Though that helped out tremendously, I don't know why they so rudely let on that it didn't seem possible.
We go to the ball game and come back to wash up when we realize we have no towels.  Called down again and they brought some up 30 minutes later.  
Decided to go to the pool which is located at the top floor.  Got in with the family in our swimsuits and rode up the elevator with a bunch of people going up to the lounge for a  few drinks.  Don't know who thought up this set up, but it just did not seem to work.  
Went to bed and woke up early the next morning.  We decided to walk down to Pike's Place and wanted breakfast there.  We did not know how long it was going to take to walk down, eat, and walk back so I asked for a half hour extension on the room.  I don't know if it was because we had an early check in or what but the response and the tone used was shocking.  The lady at the desk told me that they were really busy and it was going to be extremely difficult to honor that request.  She then said "I guess" but not a minute pass the hour.  It brought me back to my mom's lecture in high school while I was asking for an extension on curfew (and at least there I got to stay for free!!!).  The whole thing left a bitter taste in my mouth which for some reason always seems to be the case when I stay at a marriott.  The rooms were just mediocre, the price (with parking and taxes) still seemed high and the service was subpar at best.  There were so many other hotels we passed as we walked to the field that I will check out the next time we go to a game.  Would not recommend this place to anybody

01/07/09 | Link | Rating: 2.0
2. randomtask ..
Good for business travelers.  I got a high room so the freeway noise was not bad.  close to all the downtown attractions. they have free wifi in the rooms and a gym and pool on the top floor.  the airporter stops here so its convenient for travelers.  they let me check in early so i could leave my bags in the room and go to the office.  have not tried their room service yet but will next time i go.

17/11/06 | Link | Rating: 4.0
3. AMY Y.
This is surprisingly a really nice hotel.  The key to staying at this hotel is making sure to get the correct room.  I understand the hotel has completed or is about to complete a major rennovation.  The best rooms are about two-thirds of the way up facing west towards the water.  The views are superb.  The food is also good, though it seems like it really depends on who's working in the kitchen.  Some cooks are great, others not so much.  If you don't like walking, definitely do not choose this hotel.  It sits up on a hill and if you're walking around town, it's a bit of hike up the hill to the hotel.  Otherwise, we recommend, but be sure to get the right room.

11/11/09 | Link | Rating: 4.0
4. My C.
I don't know if I should blame Priceline or myself for this one, but Meh. I've experienced A LOT better. Located RIGHT NEXT to a freeway, you can only hope for the best and not get one of the lower floors' room because you'll probably hear a lot of the traffic. It is conveniently located in downtown, but pretty much at the end of downtown. Good thing it's not too far from the rest of civilization and is within walking distance to their pier and Pike's Place/Public Market. The room really does not live up to the pictures they have on their website and other sites. Our room was fairly small, and lacked several key components to making me a happy camper. #1, their heater will work when it feels like... and I didn't put it on Auto... so being that I stayed here while in the middle of a february, you can only imagine how hot it got outside... #2, at least put some pillow case on these pillows! i am pretty sure they're not going to throw them out after one use, so do us all a favor and our hygiene to put a case! #3, why does my tv ring? it rings indefinitely if i have it on. really don't think i want an additional soundtrack to the shows. You'd think with it being owned by Marriott, a pretty decent big name, they'd tell them to upkeep this place a little better, but i guess they didn't get the memo. and with the title of a Renaissance, you'd think extravagance, elegance... nah.. neither is present... i guess i shouldn't complain so much since beggars can't be choosers, but if i knew this is what i was getting myself into, i'd gladly pay the extra $ for a better place.

17/02/09 | Link | Rating: 2.0
5. Linda C.
We stayed here last week for 5 days. We got a room away from I-5 but it was still noisy. The hotel is on top of a hill. Hard to go down and even harder to walk up the streets. We used the free buses and taxies to get around town. $7-$10 cab ride will get you around the downtown area and the International District. The room service menu prices are norm for a big city. The fish and chip combo, crab cake,and clam chowder soup was decent. For our conference,the salmon, chicken breast,cream of mushroom soup and full breakfast was also decent.
Local phone calls are $1 each. Internet is free in lobby and restaurants only. There is now a coffee maker and minifridge in each room. A newspaper (your choice) is left outside your room every morning.
On our second day, our room was not cleaned until 4 PM. But on the
third and fourth day, it was cleaned before 11 AM. You can request turn down service every night. The airporter stops right outside the hotel. It cost $11 one way or $18 round trip. The Renaissance Madison(what the locals call this hotel) is the first stop. It is about 30 minutes from the airport  on arrival but it is an hour to  the airport for departure because this is the first stop and they then have to pick up from the other hotels.

The beds are comfortable. The air conditioner turns on and off by itself but it works fine. The bathroom door is a sliding door. There is no drawers in the room for your clothes so we were living out of our suitcases. The water pressure is on the low side.

The cleaning staff are very friendly. There is an extra roll of toilet paper
under your sink.

24/07/09 | Link | Rating: 4.0
6. Amanda J.
comfortable room, great bed.  room service isn't that expensive either.  was staying at the W when in seattle and the room service was way too expensive there not to mention how dark the w rooms are.  The workout room here is small but they have brand new machines with plenty to go around.  i even had enough space in my room to do my DVD workout routine.  remember to put the do not disturb sign on the door!!!  the maid walked in on me in the shower after i yelled to her not to.  when i told management about it, nothing was really done.  if not for that, would give 5 stars!  will likely stay here again.  decent rates.

01/04/09 | Link | Rating: 4.0
7. Kristin B.
Just got back from a weekend getaway with my hubby. The staff was great, room was comfortable. and the amenities were off the hook. I would definitly recommend it to others. The reason I only gave it 4 stars was because they where so busy because of cruise season it took awhile for the vallet so I recommend calling ahead for your vehicle. Also there is a $7 parking tax added to your bill along with the $36 a day charge.

30/05/10 | Link | Rating: 4.0
8. JD H.
The remodel is terrific! The staff is courteous, the meeting rooms are comfortable, and the guest rooms are very inviting. If you are planning an event, consider this location. The sales/catering/banquet/AV staff are all top notch. Plus, it is an easy off/on to the freeway and there are some incredible restaurants within a short walk. I highly recommend this hotel.

09/03/10 | Link | Rating: 4.0
9. Pamela L.
Thank you Madison Renaissance Hotel for hosting a huge party with dozens of unpredictable dogs and alcohol drinking owners. The staff at the City Dog Puppy Love event were awesome.  Serving appetizers around butt sniffing, leash tangling, pooping on the floor dogs, without as much flinching.  Kudos to the staff at the event as well as the City Dog staff, Dane and Dane photography, and the other vendors at the event.  These events are such a nice way to spend the evening with our "kids". Thank you for all you do.

13/02/07 | Link | Rating: 4.0
10. Dan C.
i stayed here on my 2nd trip to seattle. the location is great. minutes away from downtown shopping, the waterfront and pike's place market. our room had a spectacular view of downtown and the space needle.

however, my roommate's ipod disappeared from the room and the restaurant on the 2nd floor had the strangest hours. no matter when we went down there it was ALWAYS closed.

but we did get free concierge lounge access and i can't complain with that.

12/08/07 | Link | Rating: 3.0
11. Rachel L.
This place was better than I expected given the bad reviews here and everywhere else. All the staff were great and though parking's hideously expensive, it was easy and available. The room was fine, especially when the heater was on drowning out the freeway noise. I like that they have Lather products and the wake up call comes with free coffee outside your door ; ) Also Maxwell's on the 2nd floor was very good to me. I had to go down to get wireless and coffee. They were exceedingly sweet even though I sat for an hour studying for an Econ test and only ordered coffee and soup.

18/10/07 | Link | Rating: 3.0
12. marc v.
I walked into this place excited for the stay and was greeted with a $100 non-refundable dog fee.  We were only staying one night so that equaled an extra $100, which was more than we paid for the room.  Next, the room was cramped and on the highway!  Extremely loud road noise!  IT looked as though the room had been renovated, however, the bed was definitely not replaced as it was the most uncomfortable bed ever (coming from a Marriott bed owner).  To top off the bad bed experience, all of the pillows and the blanket are feather and I am allergic.  WE requested foam pillows and regular blankets and the blankets they brought were the krustiest blankets ever and I did not want to even touch them.  Gross!  The only reason this place even gets one star from me is the 28th flor is pretty cool. they have a pool and a bar up there that are both pretty good.

Oh, and $35 to park your car.  They nickel and dime you to no end at this place.  Stay away!!

19/05/09 | Link | Rating: 1.0
13. Chris C.
Wow, I was amazed at the level of genuine friendliness of the staff at the Renaissance in Seattle.  Every single person went out of their way to say hello and offer help or to chat.  The decor of the lobby was modern, the room was in great shape, and the location is very central to all of Seattle's downtown spots.  Would recommend to anyone.

01/06/11 | Link | Rating: 5.0
14. D J.
Watch out, the east side of the hotel facing highway 5 is extremely noisy. Second, this hotel allows pets and if you are sensitive to pets, you can unknowingly end up on a animal floor. Was going to stay at the water front Marriott, stayed there many times (good property)...thought we would try something else...MISTAKE...

31/12/10 | Link | Rating: 2.0
15. Barb N.
Enjoyed my five nights here, though the first was pretty rough.  If you can, choose a room without an ajoining room and on a higher floor away from highway.  First night had a very noisy neighbor who arrived back late--got little sleep.The rooms with ajoining rooms are not quiet.   Hotel staff accomodated a move to a much quieter room. Bed was very comforable. Nice bathroom with Aveda products.  Good location.  Breakfast buffet is a bit overly pricey.

14/05/11 | Link | Rating: 4.0
16. Kev B.
This is the 2nd time I've stayed here..the first time it was half the price of what I paid this time!  195/nite .. over priced.  We were told to hurry and grab the buffet on the 2nd floor, expected it to be free but was charged $13 a piece.. surprise!  Rooms are average, tho not a fan of the bathrooms which have a sliding door and no fan...Location Location!  Not sure how this is a 4 star hotel though..

01/06/11 | Link | Rating: 3.0
17. Party R.
The front desk staff was pleasant when I checked in, room was comfortable equipped with a plasma screen tv. Parking was expensive but I got a good rate on priceline so it wasn't too bad. I left some valuable pictures in the hotel room  and thankfully Steve in the lost and found department found the item after 2 weeks. He didn't call me when they found the item but I called and sure enough they recovered it!  They shipped the item back to me no charge. That was unexpected but appreciated.

The only thing I didn't like was when I called the front desk to ask about my item, the gentleman on the phone seemed rather rude, wanting to transfer me to someone else to address the issue.
Another tip is If you stay at this hotel, ask to stay in the back so it's less noisy.

Other than that, the hotel was well kept, nice toiletries, large and not too bad for the $79 bucks I paid per night.

24/07/08 | Link | Rating: 4.0
18. Robert J.
After not going on vacation for about 3 years (wayy too long) We decided to go to Seattle. We looked on travelocity and found this hotel that was 6 blocks from pike place and nordstrom. With Flight and stay for 4 nights the total came to 805 for 3 people which was an excellent price.. We get into the hotel and check it. We asked if we could get a room on the non-freeway side and they confirmed that we could. We go up to our room on the 12 floor and it was perfectly clean and modern. I loved all the furniture especially the chair and desk. The Bathroom was very nice too. The best part about this hotel is the top floor (Floor 28) Floor 28 has a fitness club, a lap pool, a spa, and visions lounge. The pool was a little shallow (being only 3' 6'') the spa was nice. The visions lounge has a GREAT VIEW OF THE CITY! The food is decently priced but the drinks are terribly priced and not that good even. Maxwells restaurant open for breakfast was delicious, fast, and inexpensive. Just make sure not to get coffee.... 3 dollars a person for plain black coffee? Just go to a local starbucks.. you can go to any of the 5 3 blocks away or less... One of the stupid things about this hotel is that the internet is 12.99 a day in your room.. They offer free internet in the lobby but 12.99 a day is lame. Also, the beds are not very comfortable. The pillows are an odd shape. They are squares rather an rectangles. They are very thick and large and filled with feathers. I like feather pillows but these are over stuffed and just make the bed uncomfortable.

The Bottom Line: For being so cheap you can't complain. However, this hotel leaves little to complain about. Very modern fine clean lines. High end appliances (LG 40'' TV) etc...

04/06/09 | Link | Rating: 4.0
19. Howard B.
One of my favorite hotels. The only big downside is that it is right next to one of the busiest freeways in America. But you don't really suffer for it. Outstanding service, staff that always greets you, excellent inexpensive room service. Unique, pleasant decor. Great location in Seattle. I return whenever I can.

16/07/09 | Link | Rating: 5.0
20. Mike R.
Stayed here for vacation and got a decent deal on Priceline. Location is good and it is usually ten blocks or less to all the good places and public transit. The food we ate here was suprisingly well prepared and tasty. We got popcorn from room service one night and I expected a bag of microware popcorn but it was real popcorn with real butter- nice touch when watching a movie in the room. The upstairs bar is nice as well. All the staff we encountered were nice and helpful. One star taken off for the hard beds. I woke up with a back ache every morning. There must be a hospital nearby as we heard sirens all through the night with the room window open. Overall good stay.

27/09/11 | Link | Rating: 4.0
21. Matt M.
My stay was 4 days, 3 nights, and I was staying for $100 per night thanks to Priceline. Regular price was about $200/night.

I also found the front desk staff to be less than friendly, but the bell hops and room service staff were terrific. Very helpful. The room service dinners were quite good, too, and priced about the same as you'd pay in any nearby restaurant.

The view from my 19th floor room was gorgeous. The room itself was a bit outdated and could use some updating.

I'll give it a 3-stars overall because I don't think I'd stay here at full price. But if you can get a discount, it's a much better value.

20/10/06 | Link | Rating: 3.0
22. Caryn K.
Lame business hotel.  They charged for internet access, so I had to use my slow-ass air card the whole time I was there for work.

The view was nice, having a corner room on the 4th floor.

The carpet and paint were old and shabby, and there was wire mesh covering the area where the mini-bar used to be.

I won't be back if I can avoid it.

04/11/07 | Link | Rating: 2.0
23. Neema T.
The location was great.  The lobby was nice.  The rooms? eeeeek! One thing I hate is when hotels remodel their lobby and do nothing to their rooms.  The carpet could have been the original when this hotel opened.  The bathroom however was updated, which was nice.  And I always welcome a change from the standard Bath & Body Marriott products to the Aveda.  I was upgraded to a suite with my status, although the a/c didn't seem to work well in both rooms.  Overall if you get a good deal on this place I think its a decent stay.  If you're looking for a nicer stay, I've heard the waterfront Marriott is definitely a better option.

28/04/10 | Link | Rating: 3.0
24. jen v.
Eh. Priceline - you screwed me on hotel selection once again. Where to start? This hotel is right next to the freeway, so easy on and off access, however,  its extremely noisy. Also - not in the best part of town for a 4 star hotel - across the street from the jail. Per Priceline - this was supposed to be next to Pike Place - which is where we needed to be for NYE - but it was NOT...but I guess that's what I get for letting Priceline randomly pick a hotel for me. The elevators were SO slow, we ended up taking the stairs each time (8th floor...fun!...but - hey - I guess exercise never hurt anyone) Rooms were cold - didn't go over 60 degrees - heater wasn't working. CSR that checked us in was rude - but that may have been because he was working on NYE - I'd probably be pissed too. Beds were SO small, so if you do stay here - splurge and get the King. Could barely fit 2 people in their "double" bed - was more like a tiny twin.  Bathrooms were also very small - bathtub size was a joke. No light switch when you walk into the room - so you have to fumble around in the dark and bash your shin on the desk to figure out where the F the lights are, luckily I like bruises. For the price that we paid for this room - I would have expected a LOT more.

05/01/12 | Link | Rating: 2.0
25. Linda L.
Overall: A good business hotel

We stayed here the first time we visited the US in 2004 for a Microsoft Conference. In general, I thought it was a good business hotel. However, at the time (yes 2004), I wasn't too impressed by their internet facility - you had to have your own internet provider here in the US (VERY USEFUL if you're travelling from out of the country). They did have some weird television internet facility that was highly inconvenient and cumbersome for writing emails. (You could only write short emails, because you would get frustrated by the time you had typed hello.)

On arriving, being totally new to the country we parked outside and asked the man at the door if it was ok to park there just to take our luggage out. No, that's fine he replied. At the reception, I found the people to be polite, useful and friendly. It does look a bit pompous when you arrive in the lobby, but not in a bad way. On arriving to our room, it was a decent sized room, comfortable bed, with good thick curtains and in general was clean. They offered a quick check out option, where they slip the bill under the door, highly convenient when you're in a rush OR if you don't want to speak to anyone lol.

Not sure how much our stay cost, as Microsoft paid. I agree that business hotels don't suit everyone, but they suit me to a tee. We never tried the other facilities at this hotel, so I cannot comment. The plus is that it is in a convenient location for downtown attractions. I would generally classify this hotel as a relatively good 4-star, there are far worse 4 stars - Best Western in Delft, the Netherlands is awful! (In fact, there are 5-stars I have stayed in far worse than this - Paphos Amathus Hotel, Cyprus.)

11/07/07 | Link | Rating: 4.0
26. Sandy T.
As a frequent traveler, I know my Marriotts but this place didn't really stand out except it offered parking validation for overnight guests.  score.  We arrived somewhat late thanks to delayed flights and found ourselves hunting for something to drink and eat.  The bar was technically closed but still open for clean up.  I politely asked for a beer or glass of wine.  I was told absolutely not.  Strange, usually as a frequenter of their chain I get what I want.  Okay, maybe I am a travel snot now, but you spend that many nights in a hotel a year and see what happens.  

We then asked the concierge for assistance for finding a place, he gave us some spiel of Seattle and a long list with a map.  We never found anything from his list but were able to find the oldest bar in Seattle, whatever that is called.  When we got back, we were starving.  Usually there is some sort of overnight bare bones menu, but no go here.  They did hook us up with some Pizza place that delivered, and as a side note the pizza was pretty good.

What did irritate me was they charged me for the calls they connected me to the pizza place to make our order.  Somehow it turned into 3 calls at a dollar each, funny I only called once.  Whatever, it is 3 dollars but still kind of annoying.  

One plus, I left my watch behind and was able to get it back fairly easily.  So they get a plus for that.  The location is ideal for getting around the city too.  The Courtyard at the Lake Union seems to treat you better than this place though.

24/07/07 | Link | Rating: 3.0
27. Michael J.
I am in Seattle often and a member of Marriott Rewards.  Not too many great options in Seattle.  Have stayed here once before, but this time, something was off.  The front desk staff was not knowledgeable about the local area at all.  the woman claiming to be the concierge, only cited chain restaurants and no real local fair.  Not knocking this hotel too much, as the rooms are nice and spacious.  The entire hotel could use a kick start.  Just not feeling it this time.  May opt to stay somewhere else next time.

02/02/12 | Link | Rating: 2.0
28. Michelle H.
Very nice hotel, clean rooms, great view. Very conveniently located to Seattle attractions.

23/10/10 | Link | Rating: 5.0
29. Ian S.
This place is a dive and the people are huge pricks.  Avoid like a plague rat petting zoo.

As I've been a traveling corporate whore for many years, I've grown to know the Marriott properties a bit better than I would like.  The Renaissance sub-brand is supposed to be a cut above the others.

I figured that I would splurge on my first weekend in Seattle when I was attempting to figure out if this was a place I would like to move to and reside.  So I ponied up a bunch of accrued business traveler points and made a reservation, landed at the airport, picked up a rental car, threw it in the parking ramp, and boogied up to the front desk.

They were complete dicks.

I had (at the time) the highest level of frequent stayer business-slut-point cards and am accustomed to a little bit of "Oh!  Thank you for choosing us, mister man!" enthusiasm.  These people were like "oh.  yeah whatever.  let me put you into a room lower than the one you reserved and dick with you a bit."

I was not pleased.

I understand that Seattle people in general are not very used to my type of person, but these were hotel staff.  They should get people like me through here all the time.  

I wasn't going to take it.

After I realized that speaking to this person was getting me nowhere, I politely demanded that a floor manager be summoned.

She came out and gave me a o_O expression.  

No.  That will not do.

I explained my situation.  I don't [didn't] get much time off and that my free time is a really big deal to me.  I took a lot of care in selecting this hotel and that I was not going to accept the raw deal that I was being handed by her staff.  I was not aware of a $29 per night (!!) parking fee and I expected to receive a room of the equivalent that I reserved and did not expect to see all of these cheeseball nickel and dime fees when I'm staying in the equivalent of a $150-$200 a night room.

To her credit, she got the message and made things kinda right.  I was put in one of the better rooms (still not what I was expecting from the photos and brand expectations) and comped for the unmentioned fees that were over $50 a night.  The room ended up being kind of nasty and filthy.  
Gritty carpet.  
Nasty bathrooms.
Obnoxious staff.
I think there was even a floater hanging out in the toilet.  wow.

Three small details were kind of ok.

Breakfast was included in the stay (for a couple of the mornings) and was made to order in the restaurant which had some nice window space on the third floor overlooking the downtown library, a park, and highway 5.

The exercise room that I had access to was on the "club level" and was pretty nice.  There was a private pool and machines in good repair.  What's the club, you ask?  Well I'll tell you.  In many hotels, they have a little "hey thanks for giving us tens of thousands of dollars a year as a traveling business whore" room where you can lounge around, have a snack or a drink and chill with the other whores.

This one was another filthy room (obviously converted from one of the other equivalent neighboring rooms) with some packaged vending machine food, a couple soiled loveseats, and $5 bottles of soda available for purchase.

Gee.  Thanks.

The third minor nice thing, which in no way could save this review, was that I was able to watch some of the 4th of July fireworks from one of the top level ballrooms.

I must say that the super flaming room service waiter and staff in the restaurant were happy and almost seemed apologetic for working there.  They were super cool in contrast and the exceptions to the staff standard in this joint.

This was both one of the most expensive (when I've been on my own time) hotels I have slept in and had service worse than any other hotel or motel I have ever entered.  If a review less than zero was possible, I would give it to them.

17/03/07 | Link | Rating: 1.0
30. April L.
I stayed here with a coworker for a conference.  The bathroom was terrible.  It has a sliding door with a frosted glass insert in the middle.  The door did not actually slide all the way closed.  It had a gap on the side closest to the hallway door. No privacy in the bathroom at all!  Also, if someone got up in the middle of the night to use the bathroom, because of the frosted glass, it would light up the entire room.  Someone went for what looks "modern" and didn't think about it being functional.  
Also, the hotel charged $30 for parking and added on a $6 tax.  I didn't realize parking tax in Seattle was 20%. Seems a little high to me.
Overall, for the price, this hotel should have offered a little more. Very disappointing.

15/03/11 | Link | Rating: 2.0
31. Jeni Y.
I thought I was staying at the Renaissance. But one look at the rooms and you'd think you had checked into a Motel 8.

They are in extreeeeme need of renovation;  My heat was partially broken. I don't think they've upgraded their furniture or painted their walls since the early 90s. To their credit, they actually ARE in the middle of renovations until May 08 - which means you really should do yourself a favor and stay somewhere else until then.

1 star for 24 hour gym, 1 star for a really nice (but apologetic) staff. and.......yup, that's it.

25/01/08 | Link | Rating: 2.0
32. Derek V.
I'm afraid I cannot expound too much beyond what has already been said by my colleagues below - the place is drab, outdated, and tired. Location is great for biz, the views are also spectacular, but the rooms are just shabby. Not at all impressive.

Also, the Renaissance needs to note that just having one channel of HBO is not enough to wow anymore. When I was a kid, staying in a hotel was awesome because they had awesome TV - one channel of HBO and ESPN was plenty. Now, however, I am confident that virtually everyone who has stayed the the Madison Renaissance has a better cable package at home. I know I do. I have 172 goddamned channels. At the end of the evening, I just wanted to lay in the bed, drink my whiskey, and watch some bad movie while my wife peacefully slumbered beside me. (That's right, I was drinking in bed while my wife was asleep. What of it?) The Madison Renaissance made my dream impossible due to their lack of cable channels. I did not want to watch  "The Devil Wears Prada"!

Plus the TV was a 27 inch CRT with lousy reception. And I wasn't about to spend $15 to watch a pay-per-view flick on that lousy TV. Hell no.

One redeeming item, though, was the black and white dial-tuned four inch television set in the bathroom. What? That's right. A tiny television, mounted to the counter top. It was a Sony, and in 1985 was undoubtedly the pinnacle of technology. In 2007, it was just hilarious.

You can find a better hotel for the money. Go there.

06/01/08 | Link | Rating: 2.0
33. Ray Z.
Renaissance hotels are positioned high in the Marriott lineup. But this one is dated and in desperate need of a major remodel. If you happen to end up staying at this place, be sure to partake of the nice stiff drinks at the downstairs bar and don't eat at the 2nd floor restaurant, it will help make your stay more bearable.

If you're local and are going to a conference or meeting, be aware that parking can be a pain in the patootie. It regularly fills up early, and  they compound the problem by selling monthly parking. No worries, just valet park, right? Bzzzzzztt! When it's time to leave, it can easily take up to half an hour to deliver your vehicle. So here's the trick: call down as soon as you know you'll be leaving.

3 Stars - The Monaco they ain't, but they do have fabulous grub in the Club room.

01/08/07 | Link | Rating: 3.0
34. Virgil A.
The room was okay.  I don't particularly like the non-locking glass bathroom door.  So uncomfortable when rooming with people.  Expensive drinks but overall a good hotel.  Taxi service is on point!!

27/09/10 | Link | Rating: 3.0
35. larry w.
Best hotel I've stayed in for quite awhile.  The staff were welcoming and helpful throughout.  For example,  I asked for some directions and got a couple of good tips thrown in.  I ended up being a "high maintenance" guest, with airline ticket problems.  At one point three front desk staff members were helping me out with that.  

The decor of the room was superb, with a very clean, crisp look to the furnishings and lighting.   There was a great view from my room on the 22nd floor.  The housekeeping was attentive to details.  I loved the soap.

Most importantly, it was quiet and I got four nights good sleep there.

22/03/09 | Link | Rating: 5.0
36. Leila W.
Our room was fine -- quite large, and the freeway noise that others complained about actually sounded (to my New York ears) like a white noise machine.

My problem is with the constant gouging that happened at this hotel. Wireless is $12 (!!!!) a day, which I refuse to pay on principle. Instead I went to Seattle's Best Coffee on 5th and Spring and used their free wireless to finish filling out my taxes. My plan was to do my taxes at SBC and print them out at the hotel business center, but the laptop connection doesn't work with Macs! So I transferred everything to a flash drive and tried to open it on the hotel's PC, which didn't work. I ended up giving my credit card info to use the PC for about 2 minutes (and didn't print anything) -- and now there's a charge on my card for TWENTY DOLLARS. And my taxes are late.

20/04/11 | Link | Rating: 2.0
37. P K.
Stayed here for a week with my GS puppy. Staff was very friendly and its within walking distance to the piers, pikes, and other nice restrauants.

21/06/11 | Link | Rating: 5.0
38. Adam W.
My girlfriend and I decided to stay here on Valentine's Day weekend and had a fabulous time. We had a corner room on the 21st floor that was fantastic-looking, clean, and had a nice view of the city. The staff was extremely prompt and helpful at all times, not to mention the delicious breakfast buffet included with our stay. OMG, sooooo good. I'm getting hungry just thinking about it now....

22/02/11 | Link | Rating: 5.0
39. sri n.
I was so impressed overall with my stay here.
I do have some status with Marriott, but very low tier status. But, they upgraded me to a suite...wow!! I had like 2 bathrooms for myself! Cant beat that!! Had an office room too!
Also, had a real cool view of the city and the mountains and some of the water as well.

The staff were all superb and very attentive.
The general manager hosts a social on tuesday evenings, which I got invited to. This was very cool as well. He also hosts an art-walk on thursdays. However, these events are sadly reserved only for their "frequent-sleepers".....

THe place is clean and well maintained. Internet access is free in the lobby and restaurants. NOT Free in the rooms.

Location is very good. Downside is that you have to walk quite a bit if you want to do the space needle, museums, etc.
Very walkable to the waterfront area.
Overall, a great experience.

05/03/09 | Link | Rating: 5.0
40. Wendy R.
Wow this hotel for being a 4 star has not had to many good reviews!  Something is definitely wrong here!  To start off it was New Year's Eve and traffic was horrible just getting onto the street the hotel was on was a nightmare!  Upon pulling up to the hotel the parking garage was full so my husband and I decided to go ahead and head downtown to our dinner/show reservations.  Needless to say we parked for the rest of the evening over in the Pikes Market area for an entire $7 til the next day that got us through the afternoon.  Shortly after midnight we returned to the hotel for our check in, front desk service was not so great but at this time we just wanted to get up to our room.  Immediately entering our room we noticed that there were two double beds instead of a king sized bed that we were guaranteed through our online reservation with Hotwire.com .  I called the front desk and explained to the front desk clerk our situation.  He told me that the only king available was one with a wheel chair accessible bathroom if we didn't mind.  Without hesitation I told him no that we wouldn't so then the clerk proceeded to tell us to come on down to make our keys.  Once going back down stairs our clerk regretted to inform us that he was unable to change our rooms.  So here's where I am really irritated to begin with no parking available in the garage now the room I was guaranteed was not guaranteed! I asked to speak with the manager and she was not of any help at all.  She was snobby with an "I don't care attitude"  Basically she told us that had we booked through the Renaissance directly and not Hotwire at the last minute  that we would have been guaranteed the room we wanted, and because I didn't have a printout of my reservation that I could just be making the whole thing up! My reservation was not at the last minute for I had booked it on the 28th!  Kindly I asked her if we could get some kind of compensation to make up for the parking at least?  Rudely she said there was nothing that she could do about that because it was New Year's Eve, nor could she approve a king size room for us because it was New Year's Eve, but any other day she would have.  Now what was the difference I surely didn't see it?  Frankly we were not pleased with the room at all!  It had a musty smell, the bathroom as dirty, the desk top in the room was smeared and stained, not enough coffee condiments and there was no hot water for the shower!  Now this wasn't my first time staying here but this by far the worst experience and usually Marriott Hotels uphold a standard and this one was not even average a Motel 6 would have done a 100% better!

01/01/12 | Link | Rating: 1.0
41. Gary L.
This hotel is currently undergoing renovation, though it is not disruptive at all. I stayed at this hotel years ago, and the improvements are obvious. I have a well laid out room, with ample plugs and a good desk chair. Flat screen TV, and robes provided. There is no concierge level for Marriott Rewards people. Location is very good in the heart of Seattle.

If you watch, the offer excellent rates, though generally they involve advance booking with no refund.

All in all, not my favorite Seattle hotel, but one I would stay at again without hesitation.

12/06/09 | Link | Rating: 3.0
42. Wendy P.
Great location right off the 5. The service was excellent...as far as service goes, they totally live up to the Marriot name. They accommodated my request to check in really early, to check out late and to have a room not facing the 5. The room was fine, except the bathroom was a little shabby. We were right by the elevators and it was just way too noisy to me. I could hear everyone coming and going, doors slamming, housekeeping and the TV in the room next door. The worst part was the parking. They charge $28 a night, and then sneak on a $5 "parking tax". So you pay $33 a night...

As far as the walking...You can easily walk to many places, like Tulio down the street, but it is on a hill and if you want to go to Pike's Market, be prepared for a hellish hike back.

15/02/09 | Link | Rating: 3.0
43. David P.
I went to the Renaissance last weekend for a wedding reception so I can't comment on the rooms, but what I can comment on isn't good. Went with my wife and 2 daughters and the parking lot was full, not a huge deal, but kinda lame. Then when it came time to actually sit for the dinner, there was no high chair for my 1 year old daughter! We requested one and the wait staff said they'd get us one, but when they brought it out, it ended up at the table next to ours who also needed one and it turns out that was the only one they had. Apparently there was another one up in the restaurant, but it was also being used so no high chair for us. My wife and I took turns holding her in our laps, but at a wedding with a long dinner, that ended up being a huge pain so eventually I went and asked again. The wait staff kind of blew me off again so I went up to the front desk to complain and they called "banquets" with me standing there to request another high chair for us. YAY, we were going to get our high chair. They told me it would be brought down for us so I went back to my seat and waited. And waited and waited. Damn seat never came! 2 hours at this table and we never got a high chair. I've never been so underwelmed by the service at a "nice" hotel in my life.

But the best was saved for last. Before we left I tried to take my older daughter to the bathroom and change her into pajamas. But the mens bathroom was so disgustingly wet and foul there was absolutely no way I could even set her down in there, much less change her into pajamas. The floor was literally wet everywhere! Worse than the worst public restroom I've ever been in. I had to tip toe in my dress shoes to the urinal and the stall at the end was clogged which appeared to be the source of wetness. Not cool at a "nice hotel"! This place gets 2 big thumbs down for me, maybe people staying in the rooms have a different experience, but anyone thinking about using the banquet hall for an event, do yourself a favor and go somewhere else!

01/09/10 | Link | Rating: 1.0
44. Jonna H.
Booked my stay with our airline tickets through South West. When we checked in I was told there was a problem with the rate I booked. The employee called her manager over where she and I went head to head about the rate for 10-15 minutes. I told her that her issue should be with S.W not her customer. She offered a slightly discounted rate which I refused because it was still $32 more than my rate AND higher than the cancellation rate! She reluctantly said she would honor my rate for the first night and then decided for all three nights and take up the issue with S.W. (such a long drawn out conclusion!)
The room was on the 23rd floor facing the hwy. I felt bad for people on the lower floors as it could get noisy as times. Room was clean and comfortable as one would expect at a Marriott. Hotel situated centrally between tourist attractions. All within walking distance. A handy map was provided for us.
The morning of checkout, my slip was under the door showing they charged me the full room rate ($50) more than my confirmed rate!
I had to go downstairs and explain myself all over again. I had the managers name that said she would honor rate and I wasn't met with any further argument. She promptly and professionally fixed the error.
All other employee interactions were top notch.
I would expect Marriott to train their management with better business practices.

19/07/11 | Link | Rating: 3.0
45. Hao L.
Super friendly staff. Concierge was great, helped us out with a dinner reservation for a large party on the same night.

Beds are ok, a little too soft for my taste.

Rooms are a little dated, but spacious and clean.

In a good location for downtown, although there are lots of hills in the area.

The water in our room would not hold a consistent temp (going from warm to scalding hot, to tepid, then back to warm). The front desk was apologetic, and agreed to a breakfast voucher for 2, but only after I asked. Breakfast buffet at the restaurant in the hotel was just decent.

We got a rate that included parking, which made this a great deal since parking is so expensive downtown.

I would stay here again and would recommend.

04/06/11 | Link | Rating: 4.0
46. Erika C.
I enjoyed my stay here over mother's day weekend.  The hotel is in a great location, not in the middle of downtown seattle, but close enough where you can walk to everything, Pikes Place, International District,  the malls, and even to the Space Needle if you're a walker like me.  There are a lot of steep hills throughout downtown so be wary of that.  Parking at the hotel is very expensive so I recommend using transportation (busses within downtown are free before 7pm!)

The service was impeccable, everyone was cheerful and willing to help us get around.  The room was very cozy, we got a room facing the buildings and water (request a room not facing the 5).  My favorite part was the gym, pool and jacuzzi on the top floor overlooking downtown seattle.  The machines looked brand new with a personal tv, everything was clean, I didn't want to leave the gym!  My only complaint is that they didn't have a tv for those that weren't on machines.  I was watching a show and didn't want to get off the machine and stretch till it was over.  Not sure if that is a bad thing or not.  

We didn't use the other services at the hotel other than those mentioned.   Oh yea, we booked through priceline (name your price) so I'd check there first before booking directly.

Overall- I would def stay here again and highly recommend it for the price paid.

13/05/09 | Link | Rating: 5.0
47. Don S.
I am Platinum Elite for life with Marriott.

This place has had the same tired, worn-out disgusting carpet FOREVER!  .....20 years ago. Its filthy. And that is on the concierge level.

......talk about deferred maintenance.

Since I chase Marriott points, and they have them, they are spared a one star rating.

Why do I stay there? ......not sure, but the Marriott Waterfront with tax is usually $400 for a tiny crappy room with a good view.

Terrible waiters in the coffee shop..... They are two older guys that really have been asked by management to bring down the decibels by 80 percent by their management at my request. They simply are not capable.

I suppose I should ask for the "no shouting" section.

I guess the answer to the question is again..... "points "at the end of the day.

25/09/11 | Link | Rating: 2.0
48. Jim C.
Solid hotel with nice rooms in a location very convenient to Seattle downtown and 15 min walk to Pike Place. Right off highway 5 so pretty easy to find and get back on the highway. No complaints about the rooms, service, or amenities.

Only minor inconveniences of this place:
- It's right next to highway 5 so if you are a light sleeper, the highway traffic in the morning may wake you up. If this is an issue, ask for a room facing away from the highway.
- Parking in the hotel is around $35 for overnight parking as well as in nearby lots so it can add up quickly. Best bet for those who rather spend that money on other things is finding a street parking spot right after 6pm and then move your car right before 8am (or feed the meter at 8am for extra time).

Bottom line: Solid experience (as long as you're not a light sleeper). Was a great deal for ~$115/night on Priceline when all the other hotels that weekend in Seattle downtown area were $225+/night

10/08/08 | Link | Rating: 4.0
49. Kelsey K.
It was good for what we payed for it. Nice room size. View of highway was fine...though city would have been better. Noise from freeway wasn't an issue for me but I also live in the city. Might be an issue if you are from a smaller town and use to quiet. We went to a discount hotel place to pay for the rooms. Very helpful concierge service.

04/08/09 | Link | Rating: 3.0
50. London F.
Great hotel!  Very nice and clean.  The room even had a smell of cleaning products, which being a germ phobe, I liked.  Had a room on the 14th floor for 3 nights, 2 beds.  The room was spacious and nicely decorated.  View wasn't spectacular at all.  Booked on priceline name your price for $78 a night.  Def would not stay at the going rate.  Quiet most of the time except for the one night I was woken up by beligerant drunks next door at 2:30am.  For a second I thought I was in Waianae listening to their conversation!

What I didn't like:

Sad excuse for a business center!  Lots of couches and nice lounge area...but there was nothing business about it.  There was only one computer available at a podium, not a desk.  Most times you had a long wait to get on.  Also my macbook would not work on their wifi and they were unable to resolve the issue.  Second con, very far from pike place market!  It is about a 15 min walk or 10 min brisk walk.  They kept insisting it was a short walk, but it wasn't.  Walk back is uphill so that sucked.  Take the free 12 bus back!

All in all, I would stay again if I got another great rate.

04/04/11 | Link | Rating: 4.0
51. Susan R.
Was skeptical - the place looks bad in the photos- but is actually very nice. Our room was fabulous- a little suite with gorgeous veiws of both the city and waterfront. And it was quiet! Clean  -and with  lovely amenities. Who could ask for more?

17/07/09 | Link | Rating: 5.0
52. Linda S.
I stayed here for two nights in August for a conference.  Not anything to writ home about- Seattle, at least when it's not raining or otherwise awful, is very walkable so this place isn't really too far from anything.  Room was tiny, restaurants and food options were just about nil, and I got charged for wifi.

11/09/11 | Link | Rating: 2.0
53. Ron O.
Nice hotel for the money. I got a sweet deal on priceline ...80 a night. Clean rooms , comfortable beds, and the service was good. The location allows you to walk to capital hill, pioneer square, bell town, and the water. Although we didn't have a killer view and you could kind of hear I-5 from the room, we were happy.  I would note the bathroom door was a style that didn't provide much privacy. So if you are on a trip with a new girlfriend it could get a little akward.

22/03/11 | Link | Rating: 4.0
54. Alison T.
This hotel wasn't much to write home about ... but it was decent and conveniently located. So convenient in fact, that you can see the freeway from some of the rooms! But luckily, I couldn't hear the traffic so we had two good nights of sleep while we were there.

I'm not sure about the other reviewers experiences - but the staff was really gracious to us from the moment we stepped out of the car, welcoming us and telling us about the hotel's parking garage right around the corner. The front desk staff was also courteous, and didn't mind that we kept swiping Perugina candies from the candy tray as we passed through the lobby. Even the concierge desk was pleasant and polite when I called to ask about printing our e-tickets.

Some added fun: They have a free morning paper waiting for you at the door during each day of your stay and a complimentary shoe shining service (I was tempted to put hubba's shoes out, but he wouldn't let me). It isn't a 4-star luxury hotel, but it isn't bad for the business traveller or a weekend stay.  And one awesome feature is that it is located right across the street from the fabulously artsy architectural giant that is ... the Seattle Public Library!

I agree with Matt M. about getting a deal for this hotel though ... I wouldn't stay for full price, but go to priceline and snag a deal (we stayed for $79 a night!) and you're set!

16/01/07 | Link | Rating: 3.0
55. Lawrence L.
Nice and clean. Good business hotel. I am a platinum member at Marriott so I stay at a lot of them.  I've eaten here twice and will never do so again. Food is bland, bread is stale and meals are cooked to death. Stay for the great service and rooms. Stay away from the food.

24/05/11 | Link | Rating: 3.0
56. Celeste B.
had a great romantic weekend!  we got a good price on priceline and the hotel was still nice to us.  :)  they gave us a room facing the city, away from the freeway - on the 6th floor.  Beautiful room, comfy bed, nice views even from the lower floors.  Remodeled with granite, nice and quiet where we were (we didnt have an adjoining door in our room - i read some people complained about those).  No complaints!!  great experience.

19/01/13 | Link | Rating: 4.0
57. Angela C.
As a government employee, I booked a room for the government rate, which was about $30-$40 off their going standard Internet rate.  I requested a high level room with additional feather pillows.

We stayed on the 17th floor with a beautiful view of the Seattle skyline and part of Lake Union.  What we didn't know is that the Space Needle was hidden behind one of the buildings, we discovered when we went and checked out the top (28th) floor.  That was not a big deal cuz we see the Space Needle all the time.

I was worried that being so close to the freeway it would be noisy.  We stayed on a Saturday night and I forgot we were even near the freeway. Everything we planned on doing and visiting happened to be within 7-8 blocks so we were able to walk everywhere and not have to pay for parking again.  Of course, like every hotel in Seattle, you have to pay additional for parking your car at the hotel.

The hotel clerks were very nice and helpful.  The place was beautiful and well kept.  I dug the flat screen TVs and more modern look to the rooms.  Usually in downtown Seattle the rooms are little "older" looking.  We didn't eat there so I don't know how the restaurants were.

Coffee and tea in the room were great and so was the mini fridge.

The hot tub and pool did have a nice view of the city earlier in the day, but that evening, it was packed (the hot tab max capacity was 7 and there were probably 12 people in it).  The ventilation in there was horrible, you could see stuff dripping off the ceilings, eww.  I was really looking forward to sitting in the hot tub, which wasn't too hot, so that's the only thing keeping me from giving this hotel 5 stars.

I would definitely stay there again.

20/10/10 | Link | Rating: 4.0
58. SANDY M.

We stayed here for our first visit to Seattle.  Fair walking distance to all shopping and Pike's place.  The room was nice, we were on the 18th floor with a nice view.  

The staff were nice folks.  I will agree with other reviews that the towels were rough.  And I tried to used the business center downstairs which had a big sign that said "OPEN 24 HRS".  The door would not open with my room key.  So I had to go back upstairs to the Lobby to ask for help.  The front desk said they would call security to make sure the door was open.  Do you think they really did??  I don't know but no one showed up.  I was pretty pissed, waiting there ..

Anyway, they're little information folder states their internet access is $9.95 for 24hrs.. yeeea, no...got the bill they really charged $12.95.  

Other than that... everything was pretty cool for the price I paid.

02/06/10 | Link | Rating: 3.0
59. Margaret B.
On Tuesday night I joined my friends for dinner and drinks in the restaurant. Upon arrival I was very excited because the view was stunning and the atmosphere was nice. The lounge was posh and seats very comfy. I was looking forward to the experience.

Unfortunately, as the evening unfolded I grew more and more unimpressed. The prices are in-line with hotels but not with the quality. The wine was old and my Chardonnay was way too cold. A glass of 14 hands will set ya back 10 bucks and not at all worth it.

OK, now onto the service. The service was extremely slow for a half full dining room with 2 servers. My drinks and food all arrived in a very untimely manner and refills of our beverages were not offered promptly. We all sat with empty glasses and the server seemed unphased by it.

I began to think that the one saving grace was going to have to be the food but I was let down again. I ordered the scallops because the description sounded amazing. It was seared scallops with a tomato sauce over seasoned rice and fresh vegetables. The scallops were like rubber and the rice was sticky. The vegetables were cold and asparagus was bitter. Quality was not evident at all and with 5 entrees on the menu, it should have been a home run.


24/09/09 | Link | Rating: 1.0
60. Diana D.
Horrible service!

          I started traveling more for work and its amazing to see how different every hotel is. I usually take the red eye to wherever I go. That usually means I come really late in the night or way early in the morning. The place is pretty empty and usually one person standing at the front desk.
I love getting out of my taxi and just standing there for a few seconds look in awe at the hotel. The minute I walk in, I take in the smell and critique the decor.
           Everything was decent up until I walked to the front desk....
I needed to break change for my driver, so he walked me right up to the front desk and waited with me. The guy saw us walking towards him and yet he walked into the backoffice. One foot on the door, so that he "can see out" didn't do much,  he stood there talking to someone in the back, in which I know for a fact wasn't anything pertaining to work. Finally, after coughing, sighing, sneezing, and moving around the luggage, we finally got his attention. I couldn't catch his name because he was looking down the whole time, or I didn't look cause I was in shocked at how rude he was.
           The guy had an accent, that's all I can say. Not one single "hello" or Smiley came out of this guy. He asked me what I want and finally got the change for the taxi driver. After I paid the taxi driver, he went about his business without bothering to say anything to me. Ridiculous!  He finally looks up and says "can I help you?". I told him I'm in room 1013. He seemed to not understand "O" and "zero", or he had selective hearing and didn't really want to listen to what I have to say. My boss had three reservation under his name, so the guy found the room and gave me a key. Then he went back to working again. Did not tell me what the room floor number or elevators were. I look back and asked and he just ignored me until I shouted the 3rd time around. Found the floor, found my room, swiped the key. No red or green light. Hmm? Its late, I'm tired, and already upset by the service. Had to drag my luggage downstairs again. I get ignored again. Then he gave me a 5 min tutorial on how to swipe my key and if I knew the arrow needs to face down. Really?? He asked me if anyone is in the room. I told I dont know because I just got here. He said he will call to find out, not sure why he did but he ended up calling my BOSS! I hear the guy at the front desk say " isn't this 1003?". He looked at me as if I was the one that gave him the wrong information. I told him 1013 at least 5 times. I think he just saw the Reservation had 3 rooms and went with the first one. I don't even know what to say to my boss tomorrow!
He was rude and unfriendly. His whole demeanor was not made for hotel service.  
Overall, I was turned off by the hotel because of it's service. I've been to older, smellier, and bad food hotels that have way better service.
I really hope they freshen their staff up with the guidelines for being in the "hospitality business".

08/10/11 | Link | Rating: 2.0
61. Anna M.
A nice hotel for a nice price. The bath was lovely, as I ate pizza in it. But they didn't have robes! Or an input for audio on their sound system! So no lounging in a robe and no beats. The Aveda products they left were nice even though I forgot to screw the cap on and it ended up all over my purse. I couldn't hear any outside noise or anyone in the halls which was nice and the beds were soft. I'll return if the price stays the same.

16/05/11 | Link | Rating: 3.0
62. Liz M.
first the pros:  nice hotel, liked the room on the 25th floor.  nice partial views of ocean.  comfortable beds & sheets.  very good service.  for the price i was not disappointed with the hotel itself and the service.  liked the gym on top 28th flr.  

cons:  it is advertised as a pike place hotel but actually about 9 blocks away - quite a hike up the hill (good exercise though so it was ok).  the trip from pioneer station up the steep hill on cherry was quite a slog - later we found the gentler sloping roads to walk.  bath lights dim.  no microwave for heating up leftovers - this was a big minus.

28/03/13 | Link | Rating: 4.0
63. Craig M.
I've stayed here a number of times, and have always been pleased with my stay. I've never paid the rack rate...I've always gotten the room with the "name you own price" on priceline...$78 and $80 the last two times I've stayed there. A few years ago I was getting rooms there in the $50-$60 range. Of course this was before the "remodel."
If possible get a room on the city side, instead of the "I-5" side. A better view and quieter. Although I've never been bothered by traffic noise with the window closed.
The staff is always friendly and helpful. I have never had a bad experience here with the employees.
The rooms are well furnished, the beds are comfy, but the bathrooms tend to be a bit small. This doesn't bother me because I usually don't spend much time there. ;-)
I like the parking garage...self parking with in and out privileges for $30. Much less expensive than the Sheraton or the Westin.
A word for the wise...The hotel sits on the apex of "downtown". Walking to the stadiums or Pioneer Square is easy...it's all downhill. If you are walking back, I would suggest a zig-zag route back to the hotel unless you want to walk straight uphill for four or five blocks! In recent stays I have found the $5 cab ride to be a better option. :-) Walking to the Convention Center or Pike Place isn't as bad coming back, although it is still uphill but much more gradual.
Free wireless in the lobby, $12.95 a day in the room.

11/08/10 | Link | Rating: 4.0
64. Marie B.
The service is superb!!!  The hotel amenities and rooms are clean and beautifully decorated. Location is a little bit of a drawback, since parking is impossible, but their service gives them the 5 stars.  Valet parking staff went out of their way to help us!  I truly loved their service!

20/02/12 | Link | Rating: 5.0
65. Garnette M.
The place is ok but they coulda done better upgrades in the room... guess they put the money towards upgrading the lobby area. I've been to better Marriott hotels.

Bathroom - pretty small and i HATE shower curtains!!!! towels are ruff as hell!!!! they coulda at least poured some damn softener in tha damn washer!!! Sheessssh!!! They got me wiping my damn skin with sand paper!!! i normally bring my own towel but thought it should be all good since its the Renaissance. When I heard they remodeled this hotel, guess they 4got to upgrade on them towels.

Room - size is small... been to a better Renaissance with a bigger space.

Bed - the flat sheet which ur suppose to use as ur blanket is crispy as hell!!! i coulda folded it up into a paper airplane. This thing is not comfy at all. So i called housekeeping kuz Marriott is suppose to be on their toes with Customer Service & all that good stuff. So i asked for a softer sheet. They came up with a duvet cover & another flat sheet. I felt the flat sheet and it was crispy also... guess thats how their sheets are... jus crispy as hell!!!!  Aint no type of thread count on these!!!!


19/05/10 | Link | Rating: 2.0
66. Arthur Z.
Not the best location. Decent hotel, with lots going on in the area. My stay wasn't as pleasant as there was construction going on from early in the morning right outside. to get your car from valley took a long time. Also, driving to the hotel, even though it's right off the highway, is a hassle because you have circle the whole block. Room was decent and service as well. Pricey internet that I was not warned about when getting online.

19/03/12 | Link | Rating: 2.0
67. Al I.
Pros: Great food and service in the lobby bar. Hotel has clearly been renovated at some point in recent history, and everything seems nice and new. Cons: Room was cold and the floor was so cold that I wondered if we were over the parking garage or something. Thermostat was fussy and kept resetting to 72 (we had it turned higher because it was so cold). Low water pressure in shower. Staff was polite and helpful. Would stay again, but not in the same type of room.

26/02/12 | Link | Rating: 3.0
68. LISA S.
It's a nice hotel.The location made the price worth it, even though we hardly spent any time here. The lobby is rich and marble-y and stately, and the front desk staff was personable and professional. I liked the rooms, although they weren't exactly blowin' my mind. They were bright and clean and didn't smell. The window actually opened! We had a decent view from the 10th floor.
The bed was and linens were super comfy and fresh. The bathroom mirror made me look pretty, and the Aveda products made me smell pretty. My only complaint is that the towels were a bit rough.

I'd come back, especially if yer mom was paying again.

28/07/10 | Link | Rating: 4.0
69. Lisa C.
I live near Seattle and occasionally my DH and I will go to a late concert and stay in the city for the night. As a result I've stayed in a number of downtown hotels. This hotel is definitely NOT on a par with any of the other "four star" hotels in the area. It's a tired old hotel that has a very thin veneer of ''updating." Bathroom tiles are stained, draperies are droopy and dragged on the top of the a/c unit. We requested a room on the west side of the hotel in order to cut down somewhat on the IH-5 noise and were told that they only had lower floor rooms available (which faced a very close by building that allowed no view) but we were told we could go to a higher floor with a view for a $20.00 upgrade. When we arrived in the room, the old windows were breeched and therefore fogged. So much for the view, which wasn't too nice anyhow, but that's how downtown goes.

Appallingly, the cost for wifi was indeed $14.00 per day, per device. In a 4 star hotel!? You've got to be kidding me.

After returning from our concert around 10:30 we checked the bar, wanting a nightcap. The sign upon entering the bar said they were open till 1:00 am. So we went up to our room to drop off our coats and when we returned to the bar at around 10:45, the bar was closing. The bartenders had arbitrarily closed early! This hotel needs to up it's game. There were plenty of folks on the elevators who were also returning from the concert - potential customers for an after-show drink. But when we asked at the desk what happened, they just shrugged. So..we went to bed early and tried to sleep, but the fan when put in the "ON" position only stayed on for about 10 minutes and then noisily went off (tried this 3 times) allowing a lot of highway noise to fill our room. The bed was weird - kind of lumpy - and the pillows were hard. I have asked Priceline to take this hotel out of their "4 star" lineup, but who knows if that will happen... Now I will be wary of the bidding process on any of the auction type sites.  I can't imagine what people are talking about when they say the decor was awesome. It was boring and just okay in spots, but the general feeling is of an old lady past her prime who is trying to look young by putting on false eyelashes and red lipstick.

I will note that one of the other reviewers said the lower floors were more updated that the upper floors...I didn't check on them, but we were on the 22nd floor and maybe they just haven't gotten that far yet.

I have never had a similar experience in any of the other 4 star hotels I have stayed in in Seattle. But I would highly recommend the Olive 8, the Monaco, the Vintage Park, the Mayflower Park - all better locations and much nicer accommodations.

26/01/13 | Link | Rating: 2.0
70. Jack K.
Nice small hotel close to the freeway and downtown.  Clean, modern, and accessible.  The bathroooms are stylish and the linens crisp.  Quiet inside the hotel eventhough my room was right across from the freeway.  Could see Mount Rainier from my room and had a nice bench along the window for sitting.

22/08/12 | Link | Rating: 5.0
71. Dmitry K.
What a sweet pad!

The Renaissance Seattle Hotel is great. Its location is right smack down in the middle of downtown, and is nearby all the cool places around the DT area.

I came here for training for my new job and it was spectacular. The food tasted excellent. Although the Nacho cheese tasted artificial during the Mexican food night.

The room was clean as can be. Flat screen TV! Woohoo! Great view of the entire city! The staff were extremely friendly and supportive throughout my stay. On my first day there, one employee looked at my schedule and planned an itinerary for me with all the nearby cool places to stop on the way and bus numbers. Lenin Statue Check. Fremont Check! Troll Check! Thanks!

The conference rooms were large and spacious. Although, it was either too cold or too hot. The ventilation was in great demand. I enjoyed watching the window washers descend on their elastic bandages down the building. The view on the 28th floor is epic. They have a salt water pool and jacuzzi, and a nice gym all on the 28th floor.  

Overall, my 3 night 4 day stay at this hotel was great. I enjoyed the food, the staff, the service, and the location. I definitely would recommend this place to all my friends who will go to Seattle!

I love Seattle!

24/04/10 | Link | Rating: 5.0
72. Jessica J.
The beds were very uncomfortable and we had paid for Queen size beds, but received Full size beds. Also, could not get any hot water in the bathroom sink. The walls were very thin and we could hear the guest next door. Also, did not have great customer service at the Front Desk.

28/01/12 | Link | Rating: 2.0
73. Vicky L.
Ok... so again... I turned to trusty ol' Priceline for another vacation hotel stay and ended up with the Renaissance. I stayed in the Renaissance in SF back in February and although old, it was pleasant. This one was "interesting..." We had a room on the 20th floor facing north so we could see the Space Needle and the view was GREAT. Unfortunately the downside to this hotel is that it is situated NEXT to I-5. Like literally if someone spat gum out their passenger side window, it'd land on the front doorstep. Which again, accounts for a lot of noise. Not a big deal if you travel with the trusty bucket of green ear plugs...

Aside from that, they seem to have recently renovated everything... at least our floor. We had a nice room with a large fluffy bed. The downside to the hotel was that the bed seemed to sway sideways whenever one of us moved. It was like sleeping on a really bad rocking boat. I'm used to bed jiggling or shifting a bit, but it was REALLY weird when the bed just jiggled sideways. Another downside was that they didn't use the fluffy comforters... it was a thin comforter (thank god it wasn't one of those old school fuzzy hotel blankets!) But the cover comforter was stuck in a drape like material which put its cleanliness in doubt... So we just kicked it to the floor and pumped up the heater setting. I really like how Marriott/Hilton/Doubletree/Sheraton... all the big namers now have converted to the all white comforters... These dark patterned drape fabric covers are just SO 1980's!

What really bothered me was that I stuck the "change linens" card on the bed before we left and when I came back later that night, I could still see my eyeliner mark on the corner. Arghhh!!  At least I guaranteed fresh towels by making sure they were wet and damp!

The staff was hit or miss, some were really polite and others seemed really curt and short tempered. The garage entrance isn't strategically placed and we nearly missed it. Overnight parking is pricey... 26 dollars but it is in Downtown and conveniently located to everything.... In addition, it is in the free transit zone!

Lastly... I had asked for a 9 am wakeup call... At 9, the phone rang and rang and kept ringing as I picked up. It turns out that they used the message service as a wake up call and there was no apparent way to turn it off. So after the phone rang on and off for a good 5 minutes, I just yanked out all the phone cords on the phone... Which then 10 minutes later, we had loud knocking and a buff suited man yelling "SECURITY!!" since front desk had called them because I didn't respond to my unresponsive wakeup call. ARGHHH!!!

Would give it one stars but snagging it for 70 dollars on priceline... Can't beat that!

04/05/08 | Link | Rating: 2.0
74. Mihir P.
I checked in late for my last night in Seattle. Melvin at the front desk was EXTREMELY polite and professional - his vocab and tone truly made me feel welcome.

The room was nice. But the towels were the SCRATCHIEST towels I've ever felt! Fabric softener will not help! The hotel should get new ones. I am surprised that they actually use them - someone is going to get hurt one day.

FYI - there is an airport shuttle that comes every 20 minutes right across the street. Very convenient and it's only $15.

01/09/10 | Link | Rating: 3.0
75. Raider J.
I am back in Seattle for another week of business.

The Renaissance reserved for me my favorite room, a concierge floor corner jr. suite on the 26th floor with my full wraparound view of Safeco Field, the ocean, Seattle Skyline and of course the Space Needle.

I just love this gorgeous view............

As soon as I arrived, the bellhop and front desk mgr recognized me as a returning friend.............

As I got to my room, a cheese and wine platter was waiting for me, and the valet even offered to take my Cadillac to be washed.

All is well again!

30/05/10 | Link | Rating: 5.0
76. Amy U.
The hotel itself is very nice, and is in a great location...walking distance to all of downtown. The rooms seemed a little small, but still very nice. What I could not get over, was the customer service!!! I work in the hotel business and it baffled me!! The guy who checked us in was slow, awkward, not very welcoming, and to be honest, incompetent. It really turned me off to what we had just walked into.

This bad customer service continued through out our 4 night stay. Whether it was room service, or requesting more towels...the staff was just rude and very unprofessional.

Another strike were the beds. They were so small and uncomfortable!! the sheets felt like i was sleeping on newspaper. Anytime I moved it would crinkle and crackle like someone was balling up newspaper. It takes a lot for me to be uncomfortable in bed...Ive been known to sleep through earthquakes.

Staying at 5 star rated Marriott property...I expected A LOT more

07/01/11 | Link | Rating: 3.0
77. Oanh L.
Located in downtown Seattle. Parking is $30 a night, seems like everywhere you travel and stay in dt its the norm fee. The staff was friendly. The lobby and bathroom looks really nice. The furnishing in the room is part modern and part out dated. The hotel could use some more updating. The room is clean and spacious.

23/05/12 | Link | Rating: 3.0
78. Trish T.
This is probably going to be one of my most uninspired reviews so far, because the Renaissance was just so that - uninspiring.

Let's see...where to begin?

The price.  Because we are cheap, we booked through Priceline's NYOP and it was the Renaissance that accepted our bid @ $125/night + taxes and fees.  Because this was a July weekend, this was about the best deal we could get for a 4* hotel (which, by the way, I would classify this as NOT).

The location. The hotel is on Madison between 5th and 6th.  This is not a part of the city where I would prefer to be because there is not a lot going on in the immediate vicinity.  I have stayed in other hotels in Seattle that are not just more central but also closer to a variety of restaurants, shopping, and entertainment.  That said, most of the major attractions are still within walking distance, but be aware that the hotel is on a steep hill, and climbing that hill could conceivably get annoying and tiring pretty quickly.

The room.  The room we were given was one on the 16th floor that faces the I-5.  It was looking a bit tired, but was of an adequate size.  While the bed was not the most comfortable bed I have slept in, it was perfectly fine.  Some reviewers have complained about the freeway noise, but this did not bother us at all.  It was hardly noticeable to us as soon as we closed the window.

The bathroom. The bathroom was of a good size, and it was clean. The water pressure in the shower was good, and the water was hot.  The toiletries provided were also of a good quality (Aveda).  

The service.  I can't really say much about this because the lady who checked us in barely said more than a few words to us.  She just asked for a piece of ID and a credit card, gave us the keys to our room, and asked if we needed a map.  She was neither rude nor friendly. She was just very...robot-like.

Etcetera.  1.  Self-parking is approx $30/day + taxes of almost $7, which is pretty ridiculous.  I did see a parking garage on 5th and Madison that charges $24/day, but I am not sure if it is even accessible 24 hrs/day.  2.  In-room wifi is available for a surcharge, but there is free wi-fi in the lobby.  3. I would have liked to have had a drink in the lounge on the 28th floor, but it was closed on a Sunday, which was quite disappointing to say the least.

Would I stay here again?  Not if I can help it. I say this primarily because of where it is situated, and because I feel that there are better options in Seattle.  I would not go and purposely book the Renaissance, and if I ever bid on Priceline again, I would probably cross my fingers and hope to god that a hotel other than this accepts my bid.

06/08/11 | Link | Rating: 3.0
79. Bonnie L.
I am a Marriott Elite member and typically have a good experience at Marriott properties.  Overall, the decor of this hotel is nice.  But, that is where it ends! I got in late and arrived to a room that was freezing.   At 12:45AM, I call down to report that he heat is not working and received a response that they would send engineering to my room.  Engineering arrived 15 minutes later at 1AM and tears the air/heating unit apart in the room.  Obviously by 1AM, I am ready for bed and call downstairs again... after another 15 minute consultation between front desk and engineering, I still don't know what's going on.  I call the front desk again... and, finally, they agree to move me to another room.  But, no help was offered in moving me... so, I had to re-pack all of my belongings and schlep everything to another room.  The staff was dismal...  an insincere apology was expressed.  

My conclusion is that I'm sorry that I picked this hotel and won't make this mistake again.  I'm a loyal Marriott guest who has had better experiences at the Courtyard... I've stayed at the Waterfront Marriott before and decided to try something new.  But, my recommendation is if you want good quality service, stick to the Waterfront Marriott.

01/03/11 | Link | Rating: 2.0
80. OL G.
We stayed here for two nights on a weekend. The staff was friendly and the rooms were nice and clean. It is a little bit far from Pike Place but if you dont mind a little walk then that is the right place for you.

11/10/12 | Link | Rating: 4.0
81. Tom A.
As some other Yelpers did, I got a room at the Renaissance Seattle by sheer chance, with a bid on priceline.  So I was only paying $79 and for that price I certainly got more than my money's worth.

The lobby and the room were very nicely appointed and the staff were great to deal with.  In the upgrade they obviously put a lot of thought into making what can be a small lobby feel comfortable and spacious.  I didn't try the restaurant upstairs but the little bar on the lobby level had good coffee and muffins in the morning.

The desk and other appointments in the room were great for a quick business trip.  My room had a king bed and not a lot of extra space so it might feel a little tight if I were there for more than a couple nights.  

As it was, the only minor detractions from my experience was the freeway noise (even if you priceline it you should ask about a room with a downtown view) and a relative lack of good restaurants & bars in the nearby blocks.  The Sheraton, Westin and Hotel Andra have spoiled me that way.  Lastly, the sheets were not very soft and not actually put on correctly - the top sheet was turned sideways and not tucked in.  But really these are all quibbles.  None of them took very much away from a nice stay.

15/10/10 | Link | Rating: 4.0
82. T K.
We had an early morning flight into SeaTac, so brought our luggage to the hotel for storage until check-in. While there, we checked on our reservation and the woman working the front desk first looked surprised that there were three of us, in spite of the fact that the reservation specified three people in a room with two double beds, then said that a room might not be available to accommodate us as the hotel was full. When we asked for clarification, she informed us in an irritated voice that because we had reserved through Orbitz, we were only guaranteed a room and not necessarily the number and types of beds in the room we had specified.

Okay, I understand that airlines and hotels overbook because, yes, people flake. However, it is not okay for a staff member to treat paying guests, even those paying a slightly lower rate (the discount's not THAT good), poorly, particularly when their standard practices are what cause the problems in the first place. The desk person in the afternoon who actually checked us into our rooms was more amicable and helpful, and she didn't try to pass the buck when she accidentally checked us into the wrong room. The Renaissance needs to do a better job at training their staff in customer service, or at least hiring people who are service-oriented.

Other than the inconsistencies with the front desk personnel, the rooms were clean and outfitted in a simple, modest, tailored style. Linens were crisp and comfortable, although I wouldn't buy them for my own home, in spite of the fact that the handy little order forms in the room made it easy to do so.

A minor annoyance: the shower curtain liner, rather than being attached by the rings on the rod, attached to the curtain a third of the way down via plastic snaps. I'm guessing it's to make them easier to remove and replace for washing, but the plastic snaps didn't hold very well and the curtain kept unsnapping.

A pet peeve: internet access costs extra, unless I want to hover around the conference areas.

Bottom line: the Renaissance is updated and clean, but they have not gone the extra mile with regard to amenities or small touches to make it exceptional, and inconsistencies in customer service quality make it fall short of very good.

22/08/11 | Link | Rating: 3.0
83. Scott H.
I am a Marriott Gold member, Hyatt Platinum member, and Hilton Gold member so I get to see a fair number of hotels.  Like all others, this one has it pluses and minuses.  

Upon arrival, the valet was present and ready to take the car each time.  No waiting required to drop off or pick up the car.  There is also self parking in a large garage directly under the hotel.  Kinda tight parking down there and be careful coming around the corners.  

I had good experiences at check in/check out and most of my interactions with the front desk staff.  

The lobby area was well decorated and access to the meeting rooms and 'lower level' restaurant were via escalator which made for no waiting on elevators.    Oh yea...slow elevators here.

The rooms were laid  out nicely; mine had a second seating area, desk, and coffee area with a fringe/freezer.   The door to the bathroom is a big slider which didn't work.  Good thing I was here by myself.

The bed was comfortable and had a full compliment of beddings.  I really don't get whats up with these hotels that think bedding equals a pair of sheets and a throw that barely covers ones feet.

The bathroom was your basic Marriott bathroom with plenty of long / soft towels, and this one had Aveda Rosemary mint products.  A nice touch.  

The internet was spotty here and down for an entire morning.  Not cool for a $220 per night business hotel.

30/07/11 | Link | Rating: 4.0
84. Kitty C.
BEWARE LIGHT SLEEPERS on windy nights...
this hotel is in a windy area and as the wind blows the floorboards and building squeaks. They said the building is on springs so it moves a little in the wind.  The best way to describe the sound is like you are sleeping on an old ship. I even changed rooms after the first night but the second room on a lower floor had the same sounds.  It wasn't until my last night (when the wind calmed down) that I got good sleep and didn't need my ear plugs.

Other than the non-stop squeaking, the hotel is beautiful and the customer service was great. The front desk was happy to help me switch rooms, the lady at the coffee bar gave me a complimentary drink for having to wait, and the people at the concierge desk helped me plan my visit in Seattle.

So if you aren't a light sleeper this place is wonderful, otherwise don't plan on getting great sleep if the weather is windy. :-)

03/04/11 | Link | Rating: 3.0
85. Dave S.
Great hotel!  Loved the decor of the rooms - Mad Men retro feel - and I liked how the rooms felt like little apartments.  Had a king room on the 19th floor with a killer view and comfy-comfy bed.  

The hotel bar has an even better view and a great bartender - Stella - with the nicest handwriting I've ever seen! (she gave us some VERY good recommendations for a night out on the town).  Definitely check out the bar!!!  

I had never stayed at a Marriott before and will definitely stay here again!  Come one Come all...

12/04/11 | Link | Rating: 5.0
86. PDXgirl C.
I was pleasantly surprised by this hotel.  My boyfriend and I ended up in Seattle on a whim and were scrambling for a hotel Saturday night on Labor Day weekend (yeah, good luck, right!).  We searched through Orbitz/Expedia/ETC and figured we'd go visit some that were available; there were about 6 hotels with rooms.  

We were prepared to pay $289 (the online rate) when we walked in, but were pleasantly surprised when the lady behind the desk said she could knock it down to $199.  

The room was well kept and up-to-date.  The pool and hot tub on the 28th floor had phenomenal views of the city.  We hung out there until they kicked us out!

I thought the walking distance was no big deal.  Seattle is a walking city and this hotel is not far from anything.  It's perfectly located between downtown and the capital hill area.


There were a couple.  I was not impressed with the bar.  The bartender was just working; she wasn't pleasant or engaging by any means.  That's not to say we didn't get what we ordered in a timely manner, we did, but I prefer a server with a little personality.

Secondly...YOU HAVE TO PAY TO PARK!!  It's $30 a day, which I felt was a little steep.

16/09/11 | Link | Rating: 4.0
87. Leon C.
This is a really good hotel. The rooms are nice and modernly updated. The hotel bathroom looks nice. The view is ok but I didn't come to Seattle for a great view. The ac/heating system is easy to use and is very responsive and accurate.

The staff is very nice and on top of things. There's someone to open the door for you every time you enter or exit the hotel. They have a bunch of umbrellas for you to use.

They have a pool, hot tub, and a gym on the top level. It doesn't get crowded and there aren't annoying kids yelling and messing up the peace and quiet. They also have a restaurant that has happy hour every day from 4-7 so that's nice. The wait staff is also super nice.

Overall good experience. The only thing is that the location a kinda far from pikes place. It's about a 10-15 minute walk. But it's right next to the freeway so you don't need to drive around the city before getting in the freeway.

04/04/11 | Link | Rating: 5.0
88. Mitch S.
Ok... I am tired of yelp losing my drafts..... I wrote a draft that was very long  about this place and it is gone.  It was saved and retrieved once and added to....  

Basically I explained that this place  has a history on bedbug.com ... But I really agree with the management that it was an isolated incident  and they handled it well.  

They  upgraded my room to a corner suite...but I am a diamond member so they should upgrade me.  The staff was excellent...from the concierge, cleaning staff to the bartenders in every corner of the facility.  In fact they were about to get 4 stars..until I was outside on the patio and some shady character (crack head) somehow got overlooked and approached me and my friend and others out there aggressively asking for money.  I just expect a classy hotel with a doorman to prevent this from occurring.  Really thought we were going to get mugged in front of the hotel windows on the deck.  That was inexcusable for a hotel of this stature.  And because of the lack of safety  right NEXT to the entrance, I probably
Y will choose a different hotel when I return to Seattle.   But other than the poor feeling of security, the hotel was satisfying.

The location was convenient to the highway, and not a bad walk to Pikes...but a challenging walk back due to a large hill.

The views at the top floors -  restaurant, pool and Marriot club level were beautiful.  The club had a great happy hour with wonderful  all you can eat seafood (shrimp, mussels, plus).   How've the club charged for drinks during happy hour...many club levels have free well drinks/beer.  But the food was great.



18/08/11 | Link | Rating: 3.0
89. Sarita M.
Stayed here for a conference. I must say, most incredible customer service I've had in a long time. The people I interacted with, especially at the front desk, were very nice and helpful.

While I was setting up my presentation during the conference, the hotel staff came to check and make sure the tech was working. I was really appreciative of that as we needed some help. The water pitchers were always full and they had delicious coffee for us too.

I was a little disappointed they didn't have a free breakfast but in the mornings their bar turns into a coffee shop and light breakfast cafe- they had bananas, yogurt, coffee cake, bagels, danish, donuts, and oatmeal (really yummy oatmeal, this was my pick). The bar was not always well stocked- if they get swamped and someone takes the last thing you want (say a yogurt or bagel) ask for it- I wanted a bagel, they ran out, and when I went to get some sweetener I saw them replenishing everything- I hadn't even thought to ask!

The rooms were very nice, I originally booked a single, signed online to change my reservation so a co-worker could stay with me for the conference. When I arrived they had already moved me to a room with two beds and split the cost up front so that we did not have to sort it out the next day. Loved that! Made checking out so much easier. They also stored our bags after we checked out but before the conference ended.

Some yelpers mentioned that it was noisy. This hotel is literally right above the freeway. The noise didn't bother me but I could see it bothering others- make sure that the window is completely closed- I closed the window but forgot to latch it, when I latched it the noise actually went down substantially.

Coffee pot in the room, empty fridge for your use, flat screen tv. Internet is not free. The front desk told me that my room rate included internet. But when I tried to use I had to click saying I understood the internet cost $12. I called down to the front desk, they said I can click and accept the charges and would remove them later. I didnt try this but my co-worker did and the internet charges were removed from our bill.

Beds were super cozy and I slept pretty well. Not much of a view from the 8th floor but that's alright.

The big downside is trying to get there from public transportation. It's not a far from the Seattle light-rail. However there are like 3 hills, steep hills, that makes it hard to get to with luggage in tow. Take a cab instead. The hotel is near the central library, so check out that beauty. There is not a lot of food super close but if you walk a few blocks down there are some sandwich shops.

25/08/11 | Link | Rating: 4.0
90. Tom D.
Nice hotel, but the elevators were extremely slow. We frequently had to wait 15-20 minutes just for an elevator to stop on our floor! Good hotel if you like walking up and down stairs.

15/11/12 | Link | Rating: 2.0
91. Sarah W.
One of the best hotels I've ever stayed in.  I will compare every other hotel I ever stay in, to this.  I must confide that I am a platinum member, and get a higher level of service than those that are not.  Everyone at the hotel was very polite, and knowledgeable.
The room service is also great.
I stayed on the 25th floor with a great view of the Seattle Space needle, Puget Sound, and Capital Hill.  Its very classy, and I loved it.
The only negative: the AC has a bottom, however, I stayed here in the fall, and was able to open the window to ensure that the air was cold and that a breeze came in.

07/11/11 | Link | Rating: 5.0
92. Andrew C.
It seems like everyone who's reviewed this has picked up either the same or a very similar package online. We booked through Travelocity. I stay with Marriott a ton (116 nights the last two years...) so when I travel for personal enjoyment I want to stay with the brand to keep the points growing. The deal was a discounted stay and either free parking (do this, it's $30 to park per night otherwise... lordy) or free breakfast. (Seattle has a lot of breakfast options that I guarantee are better than anything a hotel is going to whip up.)

The rate for the weekend included a room upgrade to a corner king but Marriott Gold status bumped that up again into a 19th floor corner suite. The building is definitely old (as was the other Renaissance I stayed in in Denver) and in need of some room/hallway renovation. The lobby is beautiful, but we don't sleep in the lobby. The rooms we had was definitely large enough for two but strangely laid out due to it being on a corner. The square footage was there and the view was definitely there, but a bathroom in the middle with a weird pocket door was a bit strange. But, again. With a view like that, I can get past a weird layout. As for sound quality, the room is solid. I heard water running through the pipes while in the bathroom when the folks above us were showering, but nothing outside of that one instance. Never any conversations or foot steps or anything like that. If you get a room on the back side of the hotel, traffic noise may be an issue but from where we were 19 floors up, it was just a faint rushing sound like water. That said, the building is old and the windows aren't perfectly sealed. We slept with the heater on and it was still a little chilly. The next night we clicked the heater up even more and everything was fine.

The beds were comfortable. The bathrooms were stocked, as usual for this brand, with Aveda bath products. Couch, two flat screens, hook ups for internet and using the TV as a monitor and what not. Fridge, Microwave, closet space, nice bathroom, comfortable bed and coolest of all, a window seat/ledge large enough for laying down and watching Seattle life pass far below.

If you're looking for a great location, this is pretty prime. If you're OK with not being in the lap of Pike Place Market, you'll be rewarded with the easiest freeway access anyone could dream of (it's on the same street), you're a block from First Hill, a few blocks from a ton of shopping options, eating options and if you're up for a few more blocks of walking, you're at Pike Place Market. Capitol Hill is within two miles as well. Of course the hotel is on a hill, but it's very central.

There's a restaurant on the 2nd floor, a Club Lounge on the 26th floor (which may be for rewards members only), gym and pool (with floor to ceiling windows) on the 28th floor and their sky lounge/restaurant "RView" on the other side of the 28th floor where drinks are surprisingly strong and competitively priced for the view.

All in all, I'd stay here again but only if I were able to score another hotel package online. For the overall condition of the hotel, I don't think paying full price would be worth anyone's time unless of course it's on the company dime.

14/03/11 | Link | Rating: 3.0
93. Brandon S.
The rooms are a good size and are nicely appointed.  My only issue with the rooms was that the towels were incredibly rough.  Just a dab of softener would be a huge help.

The Visions Lounge on the top floor is a great place to have a few drinks and get experience great views of the city.

Parking is a touch incovenient.  The garage is very narrow and often is near or at full capacity.  The elevator from the parking garage to the lobby is incredibly slow.

20/11/09 | Link | Rating: 4.0
94. Lisa M.
The desk staff was not trained enough but the staff in the buffet were phenomenal! They made our overnight experience well worth it. The room was o.k. They need to dust a little better.

20/11/12 | Link | Rating: 2.0
95. Alex P.
Like others have said ask for a west facing room, away from I-5. If not the sirens can be annoying at night. Our room was connected to another by a locked door, but we could hear everything. Not too bad of a walk to Pikes. I was there on the weekend so the lounge was closed, minus a star for that. Also they should offer free coffee downstairs instead you have to pay for it. They do have free hot apple cider.

12/12/12 | Link | Rating: 3.0
96. Michelle H.
If it weren't for the Travelocity deal, I would never ever stay here for the going rate. Even the 19th floor corner suites have weird quirks. They took an older hotel and tried to cover it up with some modern upgrades and you can feel the contrast. Weird mordern pocket door in the bathroom. Marble on the window seat where the TV is. Fancy backlit mirror.

That said, the view was pretty stellar, the bed was ridiculously comfortable, the location is perfect for getting around downtown on foot, and the tea/coffee selection wasn't too shabby for a hotel.

However, I kept the heat cranked because frankly that room is drafty, especially by the windows. See? Old.

Parking is absolutely ridiculous, per usual, for these downtown hotels. Have fun with that.

22/03/11 | Link | Rating: 3.0
97. Monica G.
I had a mixed experience staying there for 3 nights in January 2010.

The Good:
-Very friendly staff, especially the people who greet you at the door and help you with your taxi/transportation needs.  Super nice guys!
-The price was very good and the room was fairly modern.
-Aveda products.
-Free water bottles in the rooms
-Good Happy Hour downstairs
-We were allowed to check in before our designated check-in time.

The Bad:
-This hotel is on the outskirts of the main downtown area but still within walking distance to everything.  And like everyone else stated, the climb to it is steep.  If you are older or have a health condition and plan on walking, think about it twice.
-I requested a room that does not face the freeway because of the noise factor but when I checked in, I was given a room that faces the freeway.  On the positive note, I got moved after calling the people downstairs.
-The towels are harsh to the touch.  They made my face red...
-The sprinkles system in our room right above the bed made a crazy buzzing sound all through the night every night.
-The lounge/club upstairs was closed for renovations but noone told us as we sat there and waited for 15 minutes. The views there are wonderful.

19/01/10 | Link | Rating: 3.0
98. Justin C.
**** 3.5 stars ****

At first glance this is a rather nice hotel, but turning back the sheets if you will, you expose a few disconcerting problems that prevent it from being one of the best in downtown Seattle. Renaissance is by no means a top-tier premium brand for Marriott when compared to their JW line, but it isn't too far behind, especially considering they like to turn old properties into renovated Renaissance hotels, such as the Blackstone in Chicago. The location for this hotel is great, and really the main reason I selected it over some of the competition. Almost all the major areas downtown are walkable from here, and even the furthest districts are a quick cab ride away.

The first impression you get is the friendly doorman guiding you into a lovely downstairs lobby with a newly updated bar area and lounge. It looks somewhat modern and classy and does a nice job setting the tone for the hotel as a whole. The service here was definitely high quality and one of the reasons I wavered between a 3 and a 4. The top floor concierge lounge was another highlight, and one that I enjoyed almost every morning as I enjoyed the breakfast and the views ( flickr.com/photos/wedoit… ) of downtown (which were generally too foggy to really take much in). I really liked that they provided chilled bottles of water for you to take on your way out, they helped get me through the day working on a client who had no water cooler.

Once you got up to the rooms the pleasant aesthetic continued, although not quite as up-to-date as the lobby area. The bathroom revealed a full stock of Aveda products, really nice stuff. I wouldn't be surprised if they are regularly replenishing this supply due to heavy handed guests. After you get settled into your room though, the issues quickly begin piling up...

Most important of the faults here are the bedding issues, because if you can't sleep well then the hotel has failed in its primary function. My bed was quite uneven, causing me to repeatedly slide down in it, or for the comforter and sheets to slide off of me. The pillows were absolutely awful and not nearly the quality I would expect at this price point. The bathroom had a few problems as well which stood out more than the fine products could overcompensate for. The water from the sinks sprinkle instead of coming out in a solid stream, making it very difficult to do certain tasks like shave or wash. The water is also perpetually hot, which is a real pain in the ass when you're brushing your teeth. Lastly, the towels were extremely hard, possibly from too much starch in their washing solution. I was here for almost a full month, so it definitely wasn't one-off mishap. The length of my stay was also noticeable in the overall lack of storage for clothes, and I wound up having to iron almost every day as I was living out of my suitcase as a result.

It's a nice enough hotel for sure, and I suppose I give it a general recommendation for business travelers due to the proximity of most relevant things in Seattle, but the flaws that stand out just leave it a step away from really being in the upper echelon for me.

26/04/12 | Link | Rating: 3.0
99. Liz L.
This hotel was awesome!!!  Right off the highway, parking took 3 minutes, and up to the lobby we go.  No line at the check-in desk and we were able to get into our room 2 hours earlier than check-in, as planned.  The hotel bar downstairs was nice enough, considering we just wanted a beer before we hit downtown.  
Location was excellent, we walked everywhere we went... and we went everywhere ~ Sounders game, Seattle Center, Pike's Place... you name it and it was walking distance.
The room was wonderful, the room service was wonderful, the view was wonderful, and the service in general was just plain wonderful.  My only complaint was that the lounge on the 28th floor was closed one night but we just took our own bottle of wine to the top and drank it with a beautiful view... meaning we didn't even have to pay for drinks!  
Will I stay here again??? ABSOLUTELY!

24/06/11 | Link | Rating: 5.0
100. Daniel S.
Stayed in the 19th floor king corner suite, which was quite boss. The rate fluctuated quite a bit during my stay...from 259 to 459 when a nerd conference was in town (dont worry, im a nerd too so im allowed to say that), then to 329, and finally back to 259 for the end of my stay. That kinda sucked a lot of ass, but the girl at the front desk was quite accommodating, comping me access to the club lounge and free internet.

Internet costs liek $12.95/day there, which is a complete crock, but RUKKY ME that i got it for free. The club lounge is pretty kewl beanz. Hot breakfast, hors doerves, and dessert later in the night. Coffee whenever you want it, as well as cold water bottles and pop. One of the annoying things i run into when staying at a hotel is that I have to buy water, or sometimes just drink the tap, so stocking up on free water bottles every time i stopped by the lounge was quite a plus.

The bar was cool, with some swanky cocktails, but the prices and food were nothing to write home about. There is a boss ass pool on the top floor of the hotel, with some awesome (albeit blocked by buildings) view of the city, but you have to learn the non-peak times, else the jacuzzi will have like 15 ppl in it, and some random noobs lounging int he pool. Not good if you want to let your muscles recover after a hard workout. The gym is alright...but small. There are liek 5 treadmills and 4 other cardio machines, then a couple weights. Not fancy, not shabby.

Cons are that it is pretty far from everything, and the price randomly fluctuates. I experienced very good service, contrary to other reviews. Highway noise was not a problem for me (i was in the room bordering i-5).

My name is Boris Yelpsin, and I approve this message.

25/10/11 | Link | Rating: 4.0
101. Regina B.
Definitely not near Pike Place market... but only a few blocks from some great shopping!  Overall, we were very impressed by this hotel.

We got a great deal on Priceline for our room at the last minute and it was worth every penny.  The furnishings are very classy and it's a really well kept and elegantly modern hotel.  Service, which in my opinion can make or break a hotel was impeccable!

From check-in to check-out, we were taken care of.  The woman at the front desk was happy to help us get a view... and even though the first room didn't include the two beds like we asked for, she graciously offered to move our things as we were running out to meet family for dinner.

Valet helped us get our truck into alternative parking, but they still only charged us for self-parking.  There is also a pool that has a view of the city that is on one of the top floors.

Late check-out was 1:30 which seemed really generous over most hotels.  Overall, if we have to Priceline it again... we'll definitely cross our fingers to stay at the Renaissance again.

28/09/11 | Link | Rating: 5.0
102. valarie f.
i really liked this hotel.  great location. nice rooms. friendly staff.  i would stay again!

18/04/14 | Link | Rating: 4.0
103. Scott S.
I've stayed in 20+ hotels in the Seattle area, this is my favorite!  

We have since moved here to the Seattle area, but when my friends and family visit I'll certainly push them to stay at Renaissance (unless they stay with me).  Great rooms, lobby, and outstanding restaurant and pool at the top!

22/01/12 | Link | Rating: 5.0
104. Joyce B.
Not bad, not bad at all.  I loved the location and its proximity to so many places.  The rooms weren't large but they were modern and clean. The customer service was great as well.  I definitely enjoyed my stay here.

22/01/13 | Link | Rating: 4.0
105. Merrill H.
Where's the best place to stay if you're an Ohio State football fan and you're in town to see the Ohio State vs. U of Washington game? The Madison Renaissance, of course!

We show up on game day to check in, and the lobby is filled with people in scarlet and grey. My bf and his brother in law were so excited. We hung out in the lobby with the rest of the OSU entourage, waiting for the players to make their grand entrance. They got to see all the players and coach Jim Tressel. Seeing them this close made the trip worth it.

So, I guess you want to know about the hotel and not about the OSU football team?

1. The rooms are nicely appointed, with great views of the city
2. They provide Lather lather.com bath products
3. Great central location in downtown Seattle
4. Parking spots are a bit on the tight side
5. DON'T order food from the restaurant. Their service is extremely slow and the servers can be rude.
6. Go Buckeyes!!!

12/10/07 | Link | Rating: 4.0
106. Leah P.
Cons - Definitely got the vibe they hate families. I agree with others that the beds suck, charging $400/night and then charging for wifi is ridiculous. And the tv service was terrible. The hotel staff was cold.  On plus side - The food was very good. It was somewhat close to things - short cab rides. Overall I only took this hotel because everything else was booked and now I know why!  Families stay away!!

13/08/13 | Link | Rating: 2.0
107. Christina K.
The staff here was amazing. So helpful and friendly. They are what really earn the 4 stars here... We held a 2-day work conference at the Renaissance and the meeting room was perfect for our needs. The AV guys were accessible immediately when we needed them. The food was pretty good for hotel dining.

The rooms are nice if not a little run down. If you look closely you see the age of the rooms - but the bed seemed clean and the view of the mountains was a great way to wake up.

The in-room dining menu is so pricey. And I didn't realize they automatically add 18% gratuity until after I'd already tipped my servers 20% the first couple of times. I appreciated that the third server pointed it out to me (finally).

I'd stay here again.

12/04/12 | Link | Rating: 4.0
108. Jaye S.
Wow, their are so many positive reviews, sadly my experience was quite the opposite,here goes...

1.  To begin with $30 parking fee -

No issues paying it, BUT, if I am paying I expect to be able to park there! We were there on a Saturday and there was an event so the hotel opens up the parkade to daily parkers in addition to hotel guests.  Due to this we could not find any parking after going in circles for 15-20mins.  We let the valet know the situation and they said they would take the car for us which helped at that time.  We did speak to the manager about this and about the parkade safety since they had cars all over the place including on the ramp (which was a major safety hazard since we almost got hit twice )  The manager waived our parking fees and gave us the whole I understand speech (that is why I rated the hotel 2 stars, the customer service shown by the manager)

2.  The beds in this hotel were by far horrible, for lack of a better word the beds were ``springy`` I have stayed at other Marriotts but never had beds like this. To boot the pillows were very very hard.  Did not get a good night sleep at all!

3. The hot tub jets were not working and the front desk claimed to not have known about this, which was odd since there was a sign stating that they did not work.  Spoke to a housekeeping employee and they mentioned that the hot tub had been like that for sometime.

Overall it was a horrible experience and I would never stay here again.

Visited Dec 3/4 2011

06/12/11 | Link | Rating: 2.0
109. Des D.
I am a platinum Marriott customer and so have seen a number of properties over the years.  With that in mind ..

Not the most impressive building you will find but does resemble a typical downtown hotel, not sure most of us care that much on the outward appearance.  The location is ideal for downtown access - business or pleasure.  The hotel lobby, which also houses the bar, has the feel and look of a Renaissance, nicely decorated and comfortable to be in.

Rooms have all you need and a fair sized, and beds are the normal Marriott bed, which for me is good.   The bad is NOISE.  Between the AC and the wind howling at the windows it is noisy.  I honestly thought my windows were open, on the 23rd floor, but found that was the way they are.  I can't imagine that if I moved from a Madison facing to a 5th Street that anything would change.  Made for a tough night's sleep.

The lounge upstairs is very small for the property.  I used it one evening to grab a small bite and then the next morning for breakfast (not very good), it was over run on both occasions with literally less than 20 people.  I ate standing up and left.

Staff that I interacted were very courteous and friendly.

Hard to give more than 3 stars, given the room situation.

26/01/11 | Link | Rating: 3.0
110. Brian S.
I should start by saying that I work in the hospitality industry so my idea of a hotel may not be the same as yours.  Let's just do the quick likes and dislikes.  I liked that the bell man had my bag out of the cab before I could turn around.  I loved how friendly the front desk staff was when I checked in.  I also really like that they had updated all of the rooms with the Marriott tech package (go figure it is Seattle) and that it had the new colors and furniture.

What I didn't like is much less.  The lobby just needed a bit of a lift and some lights put in it.  Seattle is a dark place for a lot of the year, you can't get by on just natural light.  In addition the elevators are pretty bad.  Just small and slow with the exception of one that doesn't look or ride like the others.  Finally the halls need to be lifted a bit as well.

All in all I would stay here again.

10/09/12 | Link | Rating: 4.0
111. James D.
Nice hotel, clean rooms, good customer service and great Mojitos in the lounge.

The pool and gym were closed for rennovation and no attempt was made to compensate (ie: a pass to a nearby gym and/or pool). My biggest gripe is the Internet costs about $15 per day (when you include taxes), PER DEVICE.

27/12/11 | Link | Rating: 2.0
112. Donnie H.
A Great Hotel, the manager, and staff were both Very helpful and made our short vacation one to remember

17/05/13 | Link | Rating: 5.0
113. Annie M.
The hotel location is good, however, the room I stayed right beside the highway.  It was quite noisy at night.

The room size just a bit smaller than I expected.  It's good to have free wi-fi at hotel public area.  

Tips: You can get complimentary internet while you staying in the hotel, but you have to log in at the lobby area and get free wifi at the room.

10/10/10 | Link | Rating: 3.0
114. Jason K.
Ended up being placed here after getting the room on Priceline through Name Your Own Price. I was initially worried about the location since it was a bit further from the Pike-Pine action. Though it is a bit of a hike it makes for a nice walk after dinner.

On the service side it was probably the best service I've ever had in a hotel. Our first room -- great view and high up -- had a connecting door and we could hear every word the neighbours were saying (and they weren't being loud). The quickly moved us to another room and apologized for it being lower down -- even though it was a much better room (junior suite) on the freeway side of the hotel. Some people may not like the freeway noise but we're downtown people so it was no big deal.

The Navigator (aka concierge) Lucy was amazing. Lots of great advice and helped us get in for dinner at our favourite restaurant on short notice on a busy Friday night. She's the lead star of many service stars at this hotel.

Don't hesitate to stay here - it's the best I've yet experienced in Seattle (or anywhere).

26/09/12 | Link | Rating: 5.0
115. Chris N.
First the good parts... nice location downtown with an wasy walk to Pike's Place and host of other great downtown locations.  The lobby is nice with a great coffee spread in the morning. Free wifi in the lobby.

The bad... the actual rooms which make up the bulk of your stay.  The bed was litterally as bouncy as a trampoline.  I tossed my cellphone on the bed and it bounced about 10 feet away.  Every time you roll over it's like being on a waterbed.  My room faced Madison Street and the wind whipping through the building got amplified to make you think there was an earthquake.  Very poor insulation on the windows and they rattled away all night long.  

There's a nice HD Flatscreen TV in the room... too bad the hotel doesn't provide HD content so you have to look at crappy old signal shrunk into a square eliminating half the TV space.

Hard to believe this place rates the Renaissance name as most Renaissances I've stayed at are a step above your average hotel chain.

18/01/11 | Link | Rating: 2.0
116. Roman M.
Don't get me wrong, their rooms are great, and some have a great view, but that's where the 1 star comes from.
The location is pretty far from all the shopping and the Pike's Place market if you are planning to walk. Far away from all the nighlife as well.
Parking is way over pirced and the garage is always "full", unless you pay the valet.
Also when you come back for a forgotten item 30 minutes after you checked out, they can't find it and won't let you look for it either.
Will never stay here again, unless hotwire will select this hotel for me next time I book a downtown hotel.

27/12/11 | Link | Rating: 1.0
117. J And M D.
Booked a 4 star hotel by bidding on Priceline, and snagged this hotel for $110/night.  Upon check-in, we were told we were upgraded to a corner suite.  Our room had an amazing view of the city, and we were very happy with the service of this hotel.  

Parking is $30/day to self park, and $36 to valet, but that is the norm in this area.  

We read reviews regarding the building creaking as it moves on windy nights, but we slept great and didn't hear a thing.  Great stay!

24/02/12 | Link | Rating: 4.0
118. Dan L.
I stayed here for PAX Prime 2012 and I'm glad I did. First and foremost I had an awesome view of the city from a corner suite. The room was clean and quite big. It was big enough to fit me and my friend comfortably. The king size bed was very very comfy and often times I didn't want to get out of it. Bathroom is decently sized and the shower was roomy and clean. The bathroom seemed much newer than the rest of the room. The front desk was incredibly helpful and nice and my friend had called up room service at 1 in the morning and they seemed more than happy to serve us.

In addition the hotel is only a few blocks from the convention center and to downtown which made going to and from PAX and the many restaurants incredibly easy. It was a bit uphill so those who don't enjoy hiking it up hills may want to cab it as its almost a mile to the convention center. I personally enjoyed the walks.

The only 2 negatives I had here are the price (for me was about $300+ a night between two of us) and that you have to pay for the internet ($12 a day!!). Luckily for me my phone can be used as a wifi spot so the internet was a non-issue for me.

Will most likely stay again

05/09/12 | Link | Rating: 4.0
119. Rebecca J.
This Renaissance's best claim to a 3 star rating is location, location, location. It is seconds from the highway so getting in and out is easy (outside of heavy traffic that is simply part of Seattle).

The hotel is nicely kept and the rooms are clean. I was not impressed by the service as it frustrates me to have preferences that are noted in my reward profile ignored (without apology). The room service is ok but with all of the awesome restaurants within walking distance, that should not deter you.

If you can afford valet, do that! Their garage is a game of "how close to the wall can I drive?" and "gee, can I squish my car in there???". I have also heard that there is an overnight lot not more than a couple blocks away that is a quarter of the cost.

Bottom line is that I will go back. I just do not expect to be wowed by this hotel.

15/05/12 | Link | Rating: 3.0
120. Cassandra S.
We checked in to this hotel after what seemed like a long ass flight and day from San Diego. Maybe one two many cocktails along the way.... Well we arrived and got a corner suite with king bed. Amazing!! It was on the east side and a little noisy from the highway. But not to the point I couldn't sleep. Nice happy hour at the downstairs restaurant.

04/07/13 | Link | Rating: 4.0
121. Garrett G.
No hot tub, no pool, no breakfast, Internet is $12/day, parking is $40/day. The bed was moderately comfortable. The parking garage had some extra mattresses sitting around, which might come in handy if you're stuck in the garage after paying $40/day to park there. Why is this a 4-star hotel?

11/02/13 | Link | Rating: 2.0
122. Marje B.
I pricelined it and got this hotel for 100.00 per night plus tx.  Self parking is 30.00 for 24hours. When I checked in I was offered a upgrade for 30 more dollars, higher level and view of lake Union.  I passed.  Location is good, more uphill and about 10min walk to Pike's place,  would have like to be closer to the shops but its ok.  Its nice to walk around.  The room was clean, modern, wifi was not included.  The lobby was pretty nice, and front desk was friendly.  We had appys and drinks at the lounge, pretty decent price.

29/05/12 | Link | Rating: 3.0
123. Tom M.
I am sooo glad I did not read the reviews of this hotel OR do my Google street view ritual before we booked.  The exterior is tired, outdated and the views are of more tired and outdated buildings around it.  It is in a very blah location.  BUT, it is in walking distance (at least one way) to the Market and that is why we chose it.

The lobby, bar and elevators appeared as though they hired a very expensive decorator and got 80% of it complete and then dismissed her because they ran out of money.  I got the same feeling in the rooms.  The bathrooms are decked out in a very expensive Blue Polare granite and Portuguese limestone on the floor and tub surround.  There is a great lighted mirror and original photography.  However, the window sill in the room was cheap Chinese granite and the furniture was new, but cheap.  It seems like in their remodel they could have spread out the spending to make sure the quality all matched.

So why all the stars?  The staff.  The valets were great.  Although at first I thought they were left over from the zoot suit riots and were going to jack our car.  Their uniforms were a little different and they did not have name tags so I was not sure they worked there at first.  We did not even get to the lobby desk because the manager greeted us, checked us in at her little side station and walked us to the elevator!  The concierge, Jean-Paul, recommended a wonderful dinner, made our reservations and had Mick (?) hail us a cab.  The housekeepers were polite, courteous and were a little too cheery in the morning.  The barrista in the bar was equally cheery at breakfast.

The priceline deal, staff and location made this tired little hotel worth it.

23/07/12 | Link | Rating: 4.0
124. Tj M.
We booked a room here for 1 night before we flew out on a Monday morning.The accommodations were very nice,and our suite had plenty of room.We were pretty exhausted from our cruise,so sleeping in these beds were very comfy.The bed & pillows were so soft & had a nice peaceful sleep in no time.This was a very quiet hotel also so that was nice also.It seemed like this hotel was catering to the business person,but it suited us just fine as we were in Seattle for our vacation.The staff was very nice also,and made sure our stay was an enjoyable one.

02/10/12 | Link | Rating: 4.0
125. Angela C.
We got a great deal through Priceline so we can't really complain, plus the location of this hotel is only a few blocks from downtown!  

I would say this is more of a business traveler's hotel.  Not a lot of frills, but they provide you with everything you need.  We got a room on the opposite side of the freeway so we didn't experience any issues with the noise.  The room itself was decently sized, and our bed was very comfortable.  They give you TONS of pillows for some reason... it's nice to be able to prop your head up against the headboard and unwind to the flatscreen TV.  

The bathroom is on the small side, and the towels are very stiff - they probably use a ton of bleach on their towels and no softener.  That's probably my only complaint, but it's not a big deal.  Other than that, I'd be more than happy to stay here again.  It met all of our needs during our recent visit to Seattle.  The staff here are very friendly and helpful too!

15/11/10 | Link | Rating: 3.0
126. Jason R.
Pay out the butt for parking and network. Wake up without pants. Um.

Ok, we didn't have a car.  The parking prices still made our jaws drop.  It's an urban hotel and so on, and the same prices apply in NYC, but...  We did have wireless gizmos.  Wow.  At least it was "free" in the lobby.  I know what the wireless quality is like in the rooms.  The price is not justified.

The room was ok.  Nothing much.  Wind certainly whips and whistles.  Too exhausted to care.

Now, to my pants.  It's not as exciting as it sounds.  Had a spill.  Sent a pair of suit pants to be dry cleaned.  They disappeared.  They re-appeared eventually.  To the staff's credit, they didn't charge me for the dry cleaning, but waking up without pants certainly changes your day.

16/02/12 | Link | Rating: 2.0
127. Alex K.
I stayed here for a 4 day conference, and the hotel was meh.  I got put up on the side facing the freeway, and the noise was nonstop (FYI, I was on the 8th floor).  Service was second to none.  I was able to move the next morning to another room facing downtown immediately.  It was on the 7th floor, but the elevators get incredibly slow when it's busy.  I walked downstairs a lot to compensate.  And occasionally up.  
In my new room, my phone wasn't working.  They fixed it... by switching out the broken phone with a hotel phone with no switchboard.  Finally a technician came when I was in the room to give me a new phone.  

Seriously though, service was superb at the hotel, regardless of all the problems.  I was greeted by anyone wearing a badge, and housekeeping oddly seems to be cleaning the rooms what seems like twice a day.

20/06/11 | Link | Rating: 4.0
128. Kate S.
I stayed here for the first time this week for three nights on business and have to say - the service at this hotel is top notch. I checked in late one evening and was placed in a room that faced the freeway - fairly noisy. I called the front desk in hopes to change rooms, and even though the reservationist said the hotel was sold out, they transferred me to the front desk attendant who just checked me in...and within 5 minutes, someone was at my door with a new set of keys for an upgraded king suite - such a perfect end to a long, tiring travel day.

I also had a great experience with room service - you can tell those people who absolutely love their job - and in the hospitality industry, this is more important than ever.

Chuck and Kirk, you are both excellent at what you do - thanks for making my stay so great!

22/08/12 | Link | Rating: 4.0
129. Sam K.
I was at Renaissance Seattle Hotel for business and leisure. I have to give the hotel staff at the registration 5-stars for great service and also the room is clean, strong shower and bed is comfortable. Overall, the hotel is 3.5 stars because there is no view from the room, parking is expensive at $30 and you have to pay for Internet from the room. We were lucky to get complimentary internet since we had company meeting but the speed is slow. The bottle water in the room is not free. My biggest complain is the Air-Con which is not cold and take very long to cool you down in hot summer days.

Location wise, it is just 1.0 miles to Pike Place and very convenient walk to the monorail if you want to visit Pacific Science Museum. After visiting Pike Place, it is good climb back to the hotel entrance. I was not impressed with the hotel location and if I am coming back for vacation,  I will pick other hotel which is nearer to Seattle Center.

14/07/12 | Link | Rating: 3.0
130. Mj M.
After spending a night in a different Seattle Hotel we arrived at the Renaissance and LOVED being back with the Marriott corporation!  There is not a single place consistantly better!  The beds are great, the front desk excellent, the bell boys polite, helpful and over-the-top friendly!  Even the late night staff at the snack bar were awesome!  

Thank you Marriott for providing all that you do for your travelers!!!

24/07/12 | Link | Rating: 5.0
131. Kelly S.
A fine place to rest your weary head. And by fine, I dont mean the wax poetic version of fine but the "a-ok, pretty good, fine" version of fine. The front desk staff was competent enough, the room was decent enough, the location was decent enough.

Total standouts? The concierge, Fred. What a guy. What a nice and knowledgeable guy. The other standouts that were less impressive were the relatively slow desk staff, the fact my card kept de-magnetizing even though i kept it far away from my phone (4 times, 2 days) and the downstairs food. I realize you're paying for convenience but 2 orders of fries and 2 drinks for $42? Am I in vegas? Do I get a date with this? Their chocolate cake was another sad state of affairs. I'm no baker but I can guarantee I wouldn't serve this to the brunch crew.

The deal is this: In this society of excess, the idea that I am paying someone $150 a night for a bed irks the living shit out of me. However, I'll accept it as reality until I want to start doing the hostel thing. But for that much dough, things better be pretty damn perfect. Get this spot as cheap as you can.

17/01/11 | Link | Rating: 3.0
132. Douglas C.
My client is a rich Chinese named Lillian Woo.  She's a tall healthy girl, from that part of China that shares a boarder with Sweden.  She hired me to find who'd torched a warehouse full of imported silk.  After four days of sleuthing, my client is my prime suspect.  I could't figure her angle, but I knew if she went over for it, I wasn't going to get paid.

I was letting out some line on a lead I had on a guy in the chauffeur racket over at the Renaissance hotel.  The hotel dick, a guy by the name of Dupree, is an ex-cop with a reputation for drinking, playing the ponies and losing.  He and a guy called 'Big Swiftly' were running a  chauffeur service out of the basement of the hotel - a service that catered to wealthy Chinese businessmen.          

The doorman pulled the door sleepily, and I walked into the hotel lobby.  The architect had put the elevators and a pair of escalators in the center of the lobby, leaving what was left of the lobby to meander around the edges.  A wedding party was riding up and down the escalators while a skinny kid carrying forty pounds of cameras ran around taking pictures.   I set off down the various hallways and alleys that made up the lobby looking for Dupree.

I checked around the fiberglass atolls that make up the front desk.  The deskman, in a flawless Italian suit, looked down his  nose at my rumpled Seersucker.  I screwed my face up at him and sneered a little.  There is some modern valor furniture clustered around with a few fuzzy pillows here and there, that look like smashed dogs, and coffee tables that look like snare drums - but no Dupree.  I walked down a path behind the elevator to another cluster of furniture surrounding a fireplace only an architect could love.  The furniture is mid-century modern dental equipment, lorded over by a wall of  shelves with red and green blocks and random bric-a-brac and a few more smashed dog pillows, but Dupree was not around.  

I passed through a gap in the shelves and entered the bar.  It's full of artsy glass and chrome and more furniture with pillows - these pillows are numbered, to make it easy to keep track of them.   I took a seat next to pillow number three, and waited for Dupree and Big Swiftly to show up...

06/03/11 | Link | Rating: 3.0
133. Cristina W.
Don't even thinking  about paying group rate or anything over 130$ for this room. Lobby is always packed with cruise-goers or groups- making checking out or in , impossible! Any kind of personalized service or request-forget it!! Just go do it  yourself in half the time.  The staff is great but the hotel itself is inaccurately considered 4-star. Just "ok"  accommodations  relative to the Kimpton Hotels or the much-nicer Fairmont  available downtown. Calling this hotel, "average" would be a compliment. This is a 3-star hotel, tops.

20/04/13 | Link | Rating: 2.0
134. Ralph T.
Located in the business district. If you are staying in that area this is a great place.

Make sure you get a room not facing I-5.  Even with windows closed it is still very noisy.  

Being a business hotel the Concierge lounge was not open over the weekend. So you lose out on food and beverages.

If you are looking to stay near the tourist area I would stay at the M. Waterfront.

14/10/12 | Link | Rating: 3.0
135. Steve L.
On the advice of solid friends, booked into the Renaissance Seattle last week. Had high hopes that this property would be equal to any other Marriott property: deeply disappointed.

Location is proximate, if not on top of busy I-5 - thus no real views other than the north-south traffic and not really proximate to City highlights such as Seattle Art Museum, Pike Market or core shopping.

Room was decent enough, clean and bright. Staff, from the valets to housekeeping were on and off courteous and polite. Parking was an issue from our arrival: "no sir, your car will not fit into our underground garage - we will park it for you in the oversize vehicle facility at 36.00 per day ?!"......not to my liking.

Elevators were slow, if not out of service. On some mornings, we waiting over 15 minutes to go up and down and check out took us 35 minutes for the valet to bring our cart of luggage to the lobby. No explanation as to why - or did they schedule maintenance during peak season??

Other Seattle downtown Marriott properties exceed this property's performance.

Our expected very pleasant stay here goes without anything other than 2 stars.

27/04/12 | Link | Rating: 2.0
136. Denise S.
Stayed here for 4 nights for a conference and had a great experience. Online booking was really simple and the staff were all super-courteous and helpful. Service felt very personal and some staff even remembered me by name. Location is convenient -- 15 mins. walk to Pike Place Market, and also walkable to shopping and you can catch the monorail to Seattle Center.

The room (2 queen beds) was bigger than most standard hotels I've been to. If I had known, I would've brought my yoga mat! The bathroom door is a sliding door that doesn't lock, which was a bit weird. Nice details - like the bathroom mirror has this square area that doesn't fog up when you take a shower. Also, the bath products are Aveda and the rosemary mint shampoo is really nice. I was on the 20th floor, facing north, and it was very quiet. I heard from some people staying on the lower floors that noise was sometimes an issue. Just -1 star for not having free WIFI.

Check-out is really quick (you can do it by the TV) and they split the bill between me and my roomie's credit cards without us having to ask. I forgot something in my room and only realized at the airport. I phone them when I got home and they sent it to me in Toronto in a few days.

19/06/11 | Link | Rating: 4.0
137. Ae L.
ughhh.  Make sure to check in as soon as you can to get the kind of room you want.  My friend and I stayed here for 2 nights.  The first day we checked in, we got there early to see if there was early check-in available.  The room we had requested (double beds with west facing view) wasn't available but was promised it will be ready after 4pm (check-in time).  We thought the front desk had reserved it for us, so we didn't feel the need to show up AT 4.  By the time we got there at night, all the double bed rooms had been checked out and we couldn't even get a rollaway (they've been all checked out too).  The manager then came over and promised us to have the room that we had wanted for the next time.  She said she pulled it out of the inventory and it will FOR SURE be ours the next night.  Well...when we came back after 4 the next day (like we were told to do), the room key we got was not for the room we were promised yet again.  Luckily, KELLY was AWESOME and was able to get us a 26th floor, double bed, west facing room with access to the club lounge.  Although my friend was very frustrated, Kelly remained calm, professional, and very accommodating.
oh yeah...and I overheard the people next to us at the counter and it sounded like they had a similar situation where they had to move rooms because they didn't get the room they had wanted the first night.

10/06/13 | Link | Rating: 3.0
138. Nancy Y.
I got lucky and came to Seattle when it was perfect weather! Right from the start, I had a great experience with this hotel. That day I had to get up at 6am to get ready for a 8am flight from San Francisco to Seattle. I took the linkrail train (30 min approx) and walked maybe 10 minutes to the hotel. Be aware that there are a few steep hills you need to climb in order to get to the hotel. By the time I got to the hotel it was 10:30am-11:00am and I was exhausted! LUCKILY, the wonderful man at the front desk was able to check us in early! I was very happy with that. The doorman were always friendly and opened the doors for us. Pike's Market was only about a 10 minute walk from the hotel. And to save $$, they have fruit infused/cucumber infused water at the lobby in the daytime. This saved us $$ and we didn't have to buy water since I brought my own water bottle.

Room was clean and beds are comfy but one thing I did not like was because it was near the freeway, you can hear some of the noise from the outside. I'm usually a light sleeper so I just slept with earplugs and had no trouble falling asleep. Plus it helps that we walked SO much in Seattle that I was pooped by the end of the night.

30/11/12 | Link | Rating: 4.0
139. Todd O.
I spend many nights in Marriott brand hotels.  I like Renaissance because of their modern contemporary look however I don't find their staff to be too friendly.
This hotel was super the opposite, everyone we encountered was extremely friendly.  I am spending my time and money I want friendliness around me and this place made me feel comfortable.  I highly recommend it.  
The top floor indoor pool with floor to ceiling windows, jacuzzi was super nice.  The 24 hr gym was clean and well equipped.  The lounge had a great happy hour.  The concierge had surprisingly good recommendations AND again everyone was really friendly.  Rooms were standard downtown Renaissance rooms, so modern and sleek but smaller, yet typical for a nice downtown hotel.

14/11/11 | Link | Rating: 5.0
140. Marshall D.
just spent 3 nights in this downtown hotel, as I came in for a friends wedding..

The staff atmosphere was what prompted me to write a review - a kind of "don't care- whatever"  and decidedly unhelpful. Friend of mine's room was not ready for change into wedding suit, so he used mine, desk staff just said, "check in is at 4.00pm" - no offer to just borrow a room (which many other hotels will provide. Other smaller examples... my wine  in the bar was poured from the last dregs of 2 almost empty bottles ! the meal was not as advertised, and as a vegetarian it was pretty much my only option for food one evening.

The room door stuck so badly I had to shoulder it open, When I brought it to the front desk attention, along with my TV which cut out every other minute, no , "we'll take care of it " ..instead "when you go out tomorrow. call 0 on the house phone ".....what ???? so I did. thus by day 3 it was fixed....

exceptions were the valet guys and the morning coffee lady... for the rest, staff service and attitude just plain sucked...someone needs to get this place trained up !!

13/08/13 | Link | Rating: 1.0
141. stephanie C.
Great service, the room service popcorn is a delicious sin..go directly to the 28th floor, let the bellman take their things to your room....

13/10/13 | Link | Rating: 5.0
142. Deana I.
I've been meaning to write a review about this hotel for a while now, so here it goes...

My boyfriend and I stayed here for our 1st Anniversary weekend trip in Seattle.  I think it's another nice hotel with great customer service.  We got it at an affordable price and they were able to give us a corner room on the top floor with a view.  The room was huge and very clean.  The hotel staff was very accomodating.  I was told prior to our arrival that we would have a smaller room on a lower floor, but when we checked-in, a room on the top floor became available and they allowed me to take that room.  They even had the extra amenities ready for me in the room (extra pillows, toiletries, etc.).  It's also a big plus that this hotel is located walking distance to Pike Place, Downtown Seattle and Pioneer Square.

What I don't like about this hotel was it's on top of a steep hill.  Then again, Seattle has a lot of hills like SF.  Finally, the reason I'm giving 4 stars are: (1) The expensive daily internet fee.  I like hotels with free wi-fi and Renaissance is one of the hotels in the Marriott Family that charges for wi-fi.  (2)  The Concierge - he seemed clueless about anything in the city.  We asked about late night dining and he didn't know where to direct us.

I wouldn't mind staying at this hotel again, but I wish it wasn't  on a hill.

15/09/09 | Link | Rating: 4.0
143. K F.
This hotel is tops for comfort and service. Yes, there is traffic noise on the east side, but I'm used to sleeping through that in European pensions.
The buffet is fabulous good quality well prepared food. The lox with high fat cream cheese is dynamite. Some better local, smaller producer coffee than Starbucks would be nice, though, I assume they need to cater to the middle of the road.
Every one of the hotel staff made me feel it was their personal as well as professional goal that their guests be well taken care of. They performed an outstanding job. This is why I give them 5 stars.

31/03/13 | Link | Rating: 5.0
144. Lance W.
An older property in down town Seattle, nicely renovated but the old bones of the hotel are readily apparent.

The lobby and lobby bar are excellent, the feel is old school club room with couches, fireplaces and even a large tv for sports viewing.  Tommy, the bar keep, is a classic mixologist whose craft is on display.  Hand muddled old fashioned's are a specialty...

The rooms are nicely renovated, bath rooms are a bit on the small side.

The executive lounge is well done with hot breakfast and Starbucks coffee available each morning.

the parking situation is brutal, the underground garage is tiny and takes some real skill to navigate in the large Chrysler 300 that i had as a rental.

12/01/12 | Link | Rating: 3.0
145. rosalinda f.
Awesome decor.  Friendly staff with awesome bell service.  They hefted our bags from cab to room with a smile.  Expensive wi-fi (~$13/day).  $3 in room water.  Fridge and coffee maker plus tea bags.  Couldn't find the mugs.  Aveda toiletries.  Comfy beds.  Cool power strip/ av input thing on the wall by/for the tv which made me miss my wii.  Decent location.  Under $15 by cab from port 91.

11/01/13 | Link | Rating: 4.0
146. Kerra B.
We did not consider this a 4-star hotel.  We used Hotwire (which is why we might have received a crummy room).  The bed was uncomfortable, the tv didn't work (after asking them to fix it twice, we gave up), and the room was very small.  The location is OK, definitely not right next to Pike's place, but was a 15-minute walk.  Next time we will spend half the money for a 3 star hotel.

13/06/14 | Link | Rating: 1.0
147. M. N.
This is a nice and clean hotel located in the heart of Seattle.  I've slept in more comfortable beds, the bathroom door only slides and doesn't have a lock, and the price is expensive, but it's worth it.

TIP: Wifi in the lobby is free for 24 hours and you can use the access code that they give you to get free wifi in your room instead of paying $10.

16/08/13 | Link | Rating: 4.0
148. J M.
Terrible beds!  We had a king studio, construction at 8:00am and housekeeping knocking on the door at 8:45. They could have at least told us about the construction at check in. We had a two night stay and checked out after the first night. One thing I can not stand about people (employees at the hotel) acting snooty and looking down on other people. You're not the hotel owner and you probably make minimum wage, so calm down!  Nice looking hotel, just terrible beds. Love the Marriott's, just not this one.

17/06/14 | Link | Rating: 1.0
149. Katharine S.
I hate to be a grouch about hotels.  Especially since I myself didn't pay for the two nights I spent here while competing in the USATF National Club Cross Championships (thanks, Atlanta Track Club).  But for reals: this hotel was not acceptable.  

First, one had to wait at least 5 minutes--often 10--to get an elevator, going up or down, from any floor.  Three of the six elevators were broken.  My room was on floor 12, and yes, I took the stairs up and down four times over the course of the weekend.  Not cool.

Second, there was no hot water in my shower, either day.  Lukewarm showers in a fancy hotel?  Not cool at all.  When my roommate for the weekend and I let the front desk know, they were very apologetic and promised to send someone up right away to look at it.  We were heading out for a bit, but when my roommate got back and had the dude come up to check it out, he came sans tools and determined that, well, if you turn the sink on full blast, the water gets hot.  Kind of.  So that solved the problem, kind of.  But still very much not cool.  

My roommate reports that she heard cars on I-5 all night long; the busy highway is smack next to the highway.  I sleep like a rock and always wear earplugs, so I had no problem.  But other readers might want to note this fact.  

Otherwise, this place was fine and the location was decent.  Our hotel room was spacious.  One normally has to pay for internet, but the ATC worked it out with the hotel that our group (60+ people) could get it for free.  So that was cool that the hotel folks were open to negotiating that.  There isn't any free breakfast or even free coffee or cucumber water and green apples, like there are in the lobbies of most Hiltons.  But had I been paying for this myself, hells no would I have been cool with the first two major problems.  So: readers, beware!

17/12/11 | Link | Rating: 1.0
150. Maddy A.
I'm in Seattle often and stay at different hotels each time, and I'm going to admit that I'm a bit pampered when it comes to hotels. Several travel sites (e.g., Orbitz, Priceline) consider Renaissance a 4-star hotel but I don't believe that's a fair representation. If I had seen lower star ratings for this hotel then I would have reviewed my stay differently. While the staff we encountered were great, the hotel itself was just a-okay.

The hotel lobby was nice and the concierge staff were very friendly.

We got to our room on the 7th floor and found out that we were given the incorrect room type. The front desk was quite apologetic and quickly moved us to a corner room on the 15th floor. I noticed that the hallways on the 7th floor--and I'm assuming most of the lower floors--have been remodeled and have a newer, cleaner look. The hallways on the 15th floor were not and made it obvious this is an older property.

The room was fine. Neither the bed nor the pillows were comfortable; the bed was bumpy and the pillows lumpy. The pillows aren't your standard sizes either.

The bathroom, oh, the bathroom. Smaller than your average hotel bathroom (especially for one that's supposed to be a 4-star ). There's nowhere to properly hang two sets of towels and hand towels (just a short bar right in front of the sink). It wasn't cleaned very well either... As I was showering I noticed different strands of hair stuck on the wall, and I was the first one of the two of us to shower and my hair doesn't match what was on the wall...

Renaissance has an underground parking garage. It's $30+tax if you park yourself and $36+tax if you valet. But I HIGHLY suggest AGAINST either if you have a sports car and/or a lowered car. Their garage will scrape the **** out of your car. I think I broke out into sweats just trying to park and exit the garage.

The location is convenient. It's a quick and cheap cab ride to different parts of Seattle. It's also about 6 blocks from Pike Place Market.

Unfortunately, I won't be staying here again. There are other nicer Marriott properties in Seattle and nicer hotels in the area for the same price.

07/01/13 | Link | Rating: 2.0
151. Ben L.
Got a reservation here for 2 nights to celebrate a late valentine's day weekend, but we won't be going back.  There are so many better options around, no sense in coming here.

The sheets and pillows are soft and cozy.  The décor is nice.  The exercise room had good equipment.  The location is central to several downtown attractions.  The view of the city from the room was nice, and with the way the hotel is situated, it seems all sides of the hotel would have a good view too.

You're first greeted with an overpriced garage which costs over $40 a night just to park, and is littered with maintenance debris and laundry.  The turns within the parking garage are dangerously tight for 2 way traffic.  The room was on the small end, smaller than an good suite on a cruise.  The bed was hard.  The TV was flat screen, but by no means nice.  For example, it took about 3 seconds for the TV to respond to a command from the remote, and there was no interactive guide, so channel surfing was not possible.  The noise from the freeway and especially the emergency vehicles in the area was loud enough to wake me up several times through the night, bring ear plugs.

23/02/14 | Link | Rating: 1.0
152. Darlene G.
Spent NYE here and had a great time.  The 2 pups, wife and I thoroughly enjoyed the corner room we were upgraded to - the extra space was greatly appreciated!

08/01/14 | Link | Rating: 5.0
153. Cathy J.
bartender "tommy yee"  is one of the "top five bartenders in seattle" period!! He is "customer service" perfection! I am a "local patron"  who visits "madison renaissance  lounge"  at least three times a week, just to have his "magical top shelf margarita's". His margarita's are "king"  !  superb job, tommy!  He is terrific

02/09/14 | Link | Rating: 5.0
154. Andrea H.
Came to Seattle for a two night stay with my friend booked online with hotwire. wasnt sure what to expect but it was reasonably priced for a 4 star hotel. Im giving it a 3 star which is being generous.

I will say the first impression of the lobby was impressive and nice.  checking in was quick and easy. The room was set up a bit strange with two seperate small areas neither exceptionally nice and awkwardly positioned with the bathroom between the two rooms. We never even used the small first room with a little love seat and desk but had a huge mounted flat screen which was a waste.

The bed was probably the best feature of tbe room nice and comfortable. lots of pillows and great covers. Oh and aveda complimentary shampoo and soaps:-). The location was on spot we could walk everywhere downtown which leads me into a definate downfall of the room. we drove to Seattle so for overnight parking we had to pay $33 and in an obscuerely positioned print that price doesn't include tax. so expect to pay $40 a night for parking. In addition wifi was $12.95 a day. Room service was a delivery fee plus graruity. And the overpriced food for the quality wasnt priced correctly in the menu booklet so they overcharged us and I had to call them to get them to adjust it. Felt like we were being nickel and dimed the whole time. Lastly small but irritating nobody at the front desk could tell us where a chanel guide was despite two calls to the front desk and a half day later. come to find out its in the back of the food menu pamplet, who knew! FYI.

Would I stay again probably not. Ive gotten 4star hotels in downtown Seattle for similar pricing that were more comfortable and accommodating.

15/03/14 | Link | Rating: 3.0
155. Donna N.
We stayed here for Valentines weekend. When we got to the counter to check in the girl was ok. She didn't exactly go out of her way to give us information on the hotel amenities. We actually had to call the desk again to find out where the fitness center was. Friendliness level needed work. The room was clean and nice. I slept pretty good during the stay. We went to the top floor for some cocktails and appetizers. The view was spectacular. The food was mediocre at best. I was not terribly impressed with the wine either. If you're looking for a nice clean comfortable hotel, this is it. Service and the food was not fantastic which is why I only give it 3 out of 5 stars. If they could make tweaks to these 2 areas this would be a phenomenal place to stay. Keep working on it, Renaissance you're almost there!

18/02/14 | Link | Rating: 3.0
156. Maximillian S.
The staff, especially front desk, behaves very well. Professional, friendly, and accurate. I've been here twice and have not been disappointed. The rooms are nice and spacious.

10/02/14 | Link | Rating: 4.0
157. Jennifer T.
If you are expecting the "usual" Renaissance experience, you won't find it here. The moment we checked in, the receptionist was not overly friendly. Also, don't expect the doormen to open the door of the hotel for you nor the door of the taxi. Employees going out of their way to make sure your experience is over the top are employed at other Renaissance hotels. Another downfall, you will be apart of every conversation that is had in the rooms connected to you. Sound insulation was not done well at this hotel. Rooms are small and bathrooms can't get any smaller. Won't be back

18/03/14 | Link | Rating: 2.0
158. Kathy D.
Hotwire luckily landed us the Renaissance Hotel for $110/night.

At first, I was a bit weary since some of the previous reviews didn't make the hotel sound too good but our weekend stay was actually really great!

We were immediately greeted by the bell boy at our taxi on a Friday morning.  As we got to the checkin counter, I was hoping for the best that we would be able to check in early since we were all tired from the morning flight.  Voila!  The nice looking hotel men worked their charm and luckily we were able to have our room super early at 9am!  That made our day since we were able to rest and get ready for a bit.

The staff/concierge was great in showing us directions and gave us maps since we were going towards Fremont district. Very friendly at all times which made our stay very pleasant.  The hotel itself is on a steep hill.. That I regretted since I always had a hard time walking up.  It's walkable towards Pike Place Market and a short ride by cab to all the other neighborhoods.

On our last morning in Seattle, we were so parched that we decided to order room service just for a couple of coca colas.  It arrived within minutes of us ordering and even came in a fancy bottle service tray.  The workers were more than happy to hold our luggages for us in the back, and even carefully took care of my handmade pasta.

The only downfall I can think of right now is the TV.  The remote was old and it took us a bit of time to figure out how to navigate the menu on the TV.  Yes I agree that the room itself can be more up to date like the lobby but otherwise, we had no issues at all!  Also, the elevators were in maintenance or something on the last day of our trip, so it took awhile to get down...

We wanted to check out the rooftop lounge but never got the chance to.

Otherwise, I definitely recommend this hotel!

24/05/12 | Link | Rating: 4.0
159. Sherry S.
Drove right off the exit and almost crashed in to the dang place it's that close from the freeway.  

Great looking lobby I must say but I don't sleep in hotel lobbies, well not anymore, so I'm always keeping my judgments to myself until I open the door of my room.  And when I did, my first impression - smaller than other rooms I've been in at comparable prices.  Not that I could not get in and out of the bed on either side or anything like that, and it did have a chair and a desk, just not a lot of square footage. It's ok. I don't NEED a lot of room and I could have gotten a suite if I did.

Place was clean of course, had the usuals, flat screen tv, comfy bed. Speaking of tv though, whoa they even had some sort of keyboard you could use to run it.. don't think so.  There were some extra charges for certain channels, and I'm not just talking about the naked ones. Speaking of charges, internet not free.. WTH? I always hate that.. it's so nickel and dime you.  There was one of those small coffee makers that only make 1 cup at a time. And there was also only 1 of those little filters to do that with. Hmm.. a little on the frugal side perhaps, if that's what you want to call it.  They did have some decent aveda products so they break even there.

You could not hear folks next door but you could hear the traffic sometimes and we were on the 15th floor. We don't use the heat though so a little white noise like that would probably drown out traffic. Sometimes it sounds like the ocean anyway.

This place has 28 floors and they have 3 choices of places to eat. We hit the top floor and had a nightcap and a dessert. The view was incredible. Oh that's the name of the restaurant by the way. Very romantic up there.

They also have a great gym with numerous machines that I took advantage of.  

We ate lunch at Maxwells, the other restaurant on the 3rd floor and we were pleasantly suprised. We ordered crab cakes and a vegetarian polenta dish. The chef really had a great eye for presentation. And the crab cakes, definitely more crab than cake. Very good.

This particular package we had was such that we either got to have free parking or free breakfast. I chose free parking. Of course parking in Seattle hotels are always interesting, kind of like a roller coaster ride downhill complete with hills underground that you might top out on but we found a spot fairly quickly. It was however not happening the 2nd time we left and came back. Nothing. They had a wedding that night so I guess we just had to deal with it. We ended up finding parking outside the hotel and it was free since it was late and Sunday was the following day.

All in all, it's not a bad looking place and location is not too far from where the heartbeat of the city is but I'm still looking for that perfect place to stay in Seattle.

07/03/11 | Link | Rating: 3.0
160. Linda M.
On par with other Renaissance experiences.  It's an older hotel that has been renovated.  We found the staff helpful (even lending us umbrellas) and didn't have the elevator waiting some people have encountered here.  We chose this hotel because we have Marriott perks and it was walkable to a lot of the sights (Space needle, Pike Market, baseball stadium, etc) we wanted to see during our short stay.  It's also a block up from the interesting Seattle library and within walking distance of SAM (Seattle Art Museum).  Just note that all of these locations are downhill from the hotel, and the walk back up is a steep incline.  I've got asthma, so In future I'd probably elect to be on or below third street.

Our Marriott perks meant that we didn't pay extra for parking our rental car (which we really didn't need at this location...but had driven in from Vancouver) and a small breakfast buffet was included.

01/07/12 | Link | Rating: 3.0
161. Gina N.
Great hotel. Very clean and modern. I also loved that they provided ice lemon/lime water for guests in the lobby during the time we were there over 4th of july week. It was ridiculously HOT in seattle. I don't think i've ever been to seattle when the weather was this warm. The AC in the room was really nice. We arrived during Pride this year, and it was literally down the street from the hotel. The only little tiff i have is its located on top of the hill, and is a bit of a walk from pikes public market and other dining options in downtown. The heat, plus walking uphills = no bueno. Some ppl complained about the noise level, but we didn't have any problems with noise/traffic from the freeway at all.

13/07/13 | Link | Rating: 4.0
162. Stein R.
I've spent a good deal of time at this hotel and I think it's one of the best in town. I stayed here frequently before I moved to Seattle, and now that I live here I often take meetings in the lobby bar or have a drink after work. The space is newly remodeled, the staff are lovely and the prices are very reasonable compared to other hotels of the same caliber nearby.
Although the entire staff, from the door men to the front desk crew to the Concierge, are all outstanding, I've got to give a shout out to Tommy in the bar. It seems he's been working there for years, he makes an excellent cocktail and runs good service at his bar. Even more impressive though, he seems to remember so many of the guests, chats easily with them about their last visit, even if it was a year ago or longer, and genuinely has an interest in each individual and their well being. My work causes me to travel quite a bit and I've seen far too many indifferent hotel bartenders in my time. Tommy is a true treasure and is the kind of person that can make a big difference to an otherwise tedious business trip.
Whether a local or a visitor, the Renaissance and Tommy are highly recommended.

02/02/14 | Link | Rating: 5.0
163. Olivia R.
Ok, I was going to give 5 stars but Allison at the front desk was really rude.

The maids stole my watch and I was asking her about it and she gave me such a hard time.

What ever happened to customer service?!

28/01/14 | Link | Rating: 1.0
164. Kenny O.
Such a great hotel, our room was perfect and the service/staff was just so friendly. I would for sure stay here again in the future as it is perfectly located, everything is so close within walking distance.

29/08/13 | Link | Rating: 5.0
165. Chris C.
You expect a modern, clean, well appointed room when you stay at a Renaissance and that is exactly what you get.  Nice, but not fancy, and no real atmosphere to speak of.  It's convenient to Pike Place Market, Nordstrom, etc., unless you have an aversion to walking a few blocks uphill.  It's right off the freeway, so depending on where your room is you may have a view looking down onto the freeway rather than the water.

If costs are equal, I would stay at the W or Fairmont Olympic for more atmosphere and a sense of place.

18/12/12 | Link | Rating: 3.0
166. Danielle M.
Great rooms! This hotel is in sort of a tucked away area of downtown seattle so I never ever knew it was there until I got sent here from hotwire. The lobby area and rooms were beautiful and the staff was great! The only complaint I had was on my second day I got locked out of my room for no reason but once I went back down to the front desk they fixed my keys. Could have just been demagnetized but it was a side trip I didnt really have time for...

03/10/13 | Link | Rating: 4.0
167. Christopher P.
Top notch staff and accommodations, great location, really nothing but good things to say about it. The bar on the 28th floor has great views, good food and drink. There are lot of cool things to see and do in walking distance. The pike market is not that far away, maybe a mile or less. It is on a steep hill, but welcome to Seattle. My only real complaint is the elevators, seriously why would you make them mirrors, strangers don't want to have to stare at each other awkwardly. This is never a good idea elevatiors eveyrwhere need to knock it off.

08/09/13 | Link | Rating: 5.0
168. Alberta H.
Room is very clean and comfortable. Check in was painless. Our room wasn't ready when we arrived (10am) but they kept our luggage for us while we explored Seattle. The bellman who helped with our luggage was very friendly and helpful. All in all the staff has been very friendly. The bed is a bit firm but the room is on the larger side with an updated bathroom and flat screen tv. Pretty decent location with easy access to interstate 5 and lots of cabs.

22/09/13 | Link | Rating: 4.0
169. Jara M.
I'm not writing this as a guest. As a makeup artist I frequent many hotels during wedding season. I provide on location services for my brides which means during wedding season I visit several hotels a week.

I can't tell you how many times I have been treated like "the help" from staff members. They see me lugging my kit and struggling with doors. No one offers to help. I've waited for valet parking and had no one come to take the car. I have been ignored while I am standing at the reception desk (trying to get to my bride on her special day).

I had such a pleasant experience last weekend I just felt compelled to write a review.

When I first pulled up, the valet attendant walked up with a warm smile. He helped me carry my kit inside and walked me right to the elevator. Most hotels just point the direction. Once upstairs I was greeted with big smiles from the cleaning crew who proceeded to walk me right to the room. My bride was a little late (poor thing, weddings can be so hectic). As I was waiting I went downstairs to the cafe'. I was greeted promptly, a few jokes were told and my drink was quick and it tasted great. On the way out, the front desk people eagerly greeted me, offered to watch my things and kindly directed me to the rest room. When I came back, another parking attendant took my valet receipt and another carried my kit to the car.

I can't tell you how much easier this makes my job. I can't tell you how awesome it is to be treated with respect and dignity. It carries on to the energy I give my bride. And she deserves the best on this day!  

I just want to thank you guys. Keep up the good work!

08/08/13 | Link | Rating: 5.0
170. Marco C.
This hotel is such an enigma... I want to love it, but can't quite get there.  I stay frequently because I'm a Marriott loyalist, and also because I'm obviously crazy, since I expect different results every time.
The location is ok, but not great.  Situated on a bit of a plateau, you're guaranteed to be climbing hills coming or going, depending on which way you go.
Some folks complain about the noise, but I don't think it's too bad...try for a west-facing room.
The rooms are a bit dated, and there's a much-needed refresh coming, so that should help...I hope they replace the mattresses, pillows, and towels, too.
The staff is hit or miss...Some are great and some are not.  The girl who answered my 630am call for valet service on Monday, Wednesday and Thursday could probably benefit from some 'friendly' classes.
All in all, it's not a bad hotel...but all in all, it's not a great one, either.  Marriott should seriously reconsider the Renaissance branding for this hotel because it doesn't quite make the grade to deserve it.

07/12/14 | Link | Rating: 3.0
171. Mike G.
I have stayed at this hotel twice now and have to say that I am less than happy with everything about this place!  The first time I stayed here my Girlfriend and I purchased a room using a deal website.  The hotel claimed free wifi and free parking as part of the package.  This was far from the case.  Parking was $30 a night and wifi was somewhere in the $10 a night range.  What a joke even if parking was at a cost charging for wifi is garbage.  We booked a second time with this hotel forgetting about the experience and had much the same experience with them nickel and diming us for everything.  For a fancy hotel they were also missing any type of movie or tv show rental on their TV's.  This is standard for even the most seedy roach ridden hotel anywhere in the world.  Get with the times and actually give a decent service for the astronomical price you charge.  The rooms we had on both occasions were not as nice as other rooms we had had the pleasure of staying in on other trips into Seattle also.  These other rooms at other hotels were also cheaper with free wifi and cheap parking.  
You may fool some people but you did not fool us.  We will never be staying here again.  You do not provide rooms, service or really anything to charge the high prices you do.  Count on me and my friends never staying at your hotel again!

(Were is the Blackberry 10 app yelp?  Elite Member Getting Impatient!)

26/07/13 | Link | Rating: 1.0
172. Elizabeth L.
Couldn't sleep on these beds, zero support - ended up cutting our stay 1 night short. Avoid highway-facing (I-5) rooms. Downtown location but not terribly convenient for accessing Pike Place Market or other main attractions.

21/07/13 | Link | Rating: 2.0
173. Michael H.
Excellent hotel service but Robert, my waiter two days in a row at Maxwell's restaurant, is the best experience I've enjoyed in the 4 days I've been here!  5 stars for Robert/Maxwell's!!!

31/12/13 | Link | Rating: 5.0
174. Donley P.
Before I start, I will say that this place probably doesn't cater to families. Nevertheless, there are some very serious deficiencies at this hotel that should be rectified by management.

Let's start with the good points: the food in the restaurants is very good. We ate at RView the first night and were quite satisfied. We ordered room service and, again, we were happy with the food. We also ended up at their cafe for breakfast on our last morning and I had a very good eggs benny.

Those are the only nice things I can say about this hotel.

The place is expensive. We averaged $360/night for a four-day weekend stay in a standard room with two double (not queens, double) beds.

When we checked in, although we booked a room with two double beds they tried to put us in a room with one king (there are four of us, 2 adults, 2 children). We had to wait for the proper room to be made ready. The receptionist made some remark about booking 3rd party being the reason but that's just BS. If they don't want people booking through 3rd-party bookers they should just not allow it.

The beds suck. I can't state this strongly enough without using words that would get this review reported. The beds are absolutely horrendous. Hard and springy. The only saving grace were the sheets which were at least soft.

The bathtub is a joke. It is not comfortable to lounge in and the back is right up against the wall so you have to put your back up against cold tile.

They nickle and dime you on things that should be included like wifi in the room and the water bottle on top of the mini-frig (no sign saying they were $3.50 each).

While brushing my teeth on the last day I noticed that the water was off color. I filled a class and took it out to the window to make sure it wasn't the lighting. It was definitely yellow-brown. They said that they'd done some work on another unit and that this was probably just some residue from that. I say they should have known that this would happen and warn me before I drank the crap.

I don't think I will ever stay in a Renaissance hotel in the future.

13/08/13 | Link | Rating: 1.0
175. Liam C.
My stay was Aug 29 through Sept 3. When I first booked the hotel I was assessed for level 5 points (the hotel was listed as level 5 at that time). Later I added a day onto the reservation at Marriott.com and was then charged points based on a level 6 property. Needless to say, I utilized a considerable amount of points to book this level 6 property.  With that, I held certain expectations of customer satisfaction and services.

Let me be as direct as possible
As a platinum level guest.

The front desk told me that the breakfast buffet was not available to me when the club lounge was closed, rather that I could order only the "continental breakfast" option without additional cost.  Is this correct? The club lounge was closed most of my stay,  This was an issue I had never run across at any other Marriott/Renaissance property.

Some type of water vessel broke outside my room (2710), and seeped into my room. William (M.O.D) informed me they'd find another room especially because the water spill undermined the wireless internet.  I was told that I could go use the internet in the lounge or lobby.  PAX was currently in town and a lot of gaming was going on in the lounge and lobby and did not allow for much privacy/quiet.  I waited for the new room/wi-fi.

William told me he'd send someone up to help me move my things. Later he showed up to room 2710 with my new room key (2610), THEN asking if I'd like him to call someone to help move my things. It had taken much longer than promised to get the new room and by now I felt rushed to get to an evening function that I  moved my things without assistance.

I returned later that evening and when I did get to 2610, I'm guessing it must have been using the same wi-fi connection as my previous room, so I continued to have internet access for my remaining stay.

The one and understandably only meal I ordered through room service arrived about an hour after ordering it (the hotel touts it's ability to make 30 minute deliveries).  I was already on my way out of the room to my evening plans as the server arrived. They did credit this meal, but it made for a somewhat unpleasant evening due to the fact that there was no food service where we ended up going for the evening. Ken from room service was kind enough to make note of the incident, so It was not difficult for me to get a replacement meal the next day.

We've been staying at Marriott properties for 26 years, and this is only the second or third time we've splurged for a category 6 property. At this point I'm absolutely dumbfounded as to why/how Marriott has allowed this property to move from a 5 to a 6. Disappointment doesn't even begin to reflect how I still feel weeks later.

23/09/13 | Link | Rating: 2.0
176. Debbie H.
I'd say most excellent! NYE bash & was pleasantly happy nobody bothered me all day! Lol food was great & loved the views!

07/01/14 | Link | Rating: 4.0
177. Eric M.
The staff has been super nice but I arrived at 2:00 PM and it's now 4:00 PM and my room still isn't ready.

11/06/14 | Link | Rating: 2.0
178. David Z.
I stayed here for a 3 day weekend in Seattle and came away pleasantly surprised by the quality and service of this hotel.   First, location was good about six long blocks from downtown but an easy walk.  Secondly, the room was reasonably sized and comfortable for the price I paid.  I was up on a higher floor so the view was nice too.   The hotel felt like it was aspiring to be more like a W or higher end Westin, and it pulled it off in most aspects. The bed was reasonably comfy, the room was clean and the decor felt new enough to be classified as modern.  The surprise was the bar at the top that has excellent views and was a great place to grab a drink before heading out to dinner.  Finally, the service was outstanding!!  There was a huge convention going on in Seattle and this hotel was packed the whole time. Not once during my stay did I encounter a lapse in service, hear a complaint or get any kind of excuse from the employees about a drop in service.  That is rare especially when a big hotel like this is full.  A job well done!

IMHO, Seattle is a tough town to find good hotels for some reason. They're either too expensive, too far away or too small.   I will be coming back to this one for a decent nights sleep at a good rate in a comfy room.

20/10/13 | Link | Rating: 4.0
179. Pete M.
This is what a hotel that charges $300+ a night should be... Nice! It was clean, updated, tasteful, and the king sized beds were like sleeping on a bed of marshmallows. Staff was friendly, personable, and so nice to us.

Self parking was underground but cheaper than valet and easier to get our car whenever we needed it.

Lobby lounge was fun and relaxing. Great service! Bruce and Tommy were awesome.

The R View on the 28th floor had a great view... Food was good, service was good, and the view was great! Only down side was the manager with a popsicle up his backside sneering at the employees actually doing all the work. Dude, you are wrapped way too tight to be around people and paying guests. Take your medication... It'll be okay.  Or just chill the f out... You ruin the vibe!

Asked for a late check out and it was graciously granted. From beginning to end this was a wonderful place to stay.

Bottom line is this is the standard for nice hotels. Wish we could have stayed longer.

29/07/14 | Link | Rating: 5.0
180. Tom R.
I cannot recommend this hotel.  Problems started with checkin -- very untrained staff.
In addition,

1. Literally waited 15 minutes for elevator.
2. Either the hotel or next to the hotel decided to do noisy bottle recycling for 1 hour starting at 3:20 am.
3. Next to highway -- more noise
4.Awkward to access if you are driving
5. Rooms average at best
6. Way overpriced

The worst hotel I have stayed at in the Marriott chain.

I'll stay in a tent before I go back to this place.

24/08/14 | Link | Rating: 1.0
181. Tram N.
I was lucky to get this considered-4-star hotel at a great price via Name Your Own Price on Priceline.com . At first I was wary that they may not give us the same treatment knowing we didn't pay full price for the room, but all of my worries went out the door as soon as we stepped in. The doorman was very friendly and greeted us. We arrived at 9:30am on a Friday morning and the front desk told us our room was ready! We got what we asked for: a king sized bed and a room facing away from the freeway.

I was thrilled to find out they have fruit-infused water by the front door and umbrellas for guests to borrow!

The room is fairly nice. I enjoyed the many decorative and fluffy pillows on the bed. I love that the room had it's own thermometer. What I dislike is that the fan being constantly on and sometimes it can be unpleasant when there is no other noise in the room.

The bathroom is cute, but I do agree that it is annoying there are no room to hang two towels. We only had one robe in the closet, which I found very questionable as they knew two people are in the room. However, we didn't use it anyways so it wasn't a problem after all. I do LOVE the Aveeno bath products they offer!

Our room was on the 22nd floor and for some reason, the 23rd and 21st floor both have an ice machine but not our floor. How inconvenient!

Because we like to sleep in, we always have the "Privacy" hung on the door. Front desk actually called once to ask if we would like housekeeping for our room for the day. I thought it was very professional of them to check in.

Only the lobby and the restaurant have free WiFi. Otherwise, it's about $13.99 per day PER DEVICE. A ridiculous fee if you ask me. Thank goodness for Sprint & unlimited data!

The hotel is about a 15 minute walk to the CenturyLink Stadium. It's also only a few blocks from Pike Place, and only one corner away from a drugstore (where I found all my convenience items!). Definitely a prime location.

TIP: I highly suggest against taking a taxi to/from the hotel to/from airport. It's a $40 cab ride!

NOTE: Your credit/debit card will be charged $50/night but the charges will be released once you check out.

09/01/13 | Link | Rating: 4.0
182. Stefanie P.
We were in town for some Mariners / Sounders games and wanted a hotel near both the stadiums and the market, this location worked out great. We pricelined it and it was above average of the other hotels. We did order room service late and it was fast and good. The rooms were always clean and we asked for a extra pillow and it came within 10 minutes of the call. Internet is not free and there was a line to print boarding passes. Its a pretty big hotel i think like 30 floors or something so the elevators can be full, Plenty of cabs waiting outside to take you down the hill wherever you want to go! We'd go back.

12/06/14 | Link | Rating: 4.0
183. Leigh G.
This hotel doesn't meet Marriott standards, rooms are ok but the noise is horrible. The lobby area is nice especially the bar but the elevators are too slow. I had to take the stairs from the 16th floor.
Food is great and the staff is friendly . I would stay there only if I was on a business trip only.

19/08/14 | Link | Rating: 3.0
184. Food C.
i did not check out the gym facility as i had planned or the happy hour food items at the hotel bar, but the hotel itself was pretty nice. i had a room at the higher floor and it had been renovated. the front desk person told me some floors are renovated, some are still in the process. my room faced the highway and had some views of the mountains. the highway noise was ambient at my floor. the rooms were clean upon arrival, and the housekeeping staff did a fairly good job as well. i did come back to my clothes being on the floor, a disinfectant cleaning bottle left in the room and the lampshade tilted over. not sure how he/she could have missed those things but i was not in the mood to cause a big stink about it. the room itself was clean and "renovated" but i was thinking to myself, if this is renovated, i'd had to see what the non-reno rooms looked like. but the reno rooms were clean, nice, and seemed updated. so i was very happy. hotels is a good hotel in terms of being close to stuff to do. it's inbetween many key areas of the downtown core, so you can walk to things pretty easily. staff were all very very friendly and conceierge was very helpful. even door guys were great. it's a friendly place. i would stay there again. there is mega construction behind the hotel so i would suggest getting a room not facing that side of the building.

04/05/15 | Link | Rating: 4.0
185. Huong N.
For a 4 star hotel, this was a disappointment. I was at the Renaissance Vancouver and the room was beautiful with a roman size tub, beautiful carpets. Not this one. The room is rather small and the tub was a tiny, low tub. Like a kids tub! It has the standard desk and tv, Aveda shower supply. The towels were rather very hard and dry. Definitely over bleached. They obviously don't give you water. No free parking and wifi is $13 bucks a day??? Vancouver is only 8 bucks but they offer it to my friend for free!!! This renaissance Seattle definitely nickel and dime  you for everything!!! Given you pay so much for the price of the room, you'd think they give you parking and wifi at least!!! Never booking this hotel in Seattle again. I guess at least I used priceline so I don't feel so ripped off.

27/08/14 | Link | Rating: 2.0
186. dormand l.
Travel Troubleshooter: Allergic guest never got his hotel refund

By Christopher Elliott

Published: Sunday, Jun. 15, 2014 - 12:00 am

Would you help me with a dilemma, please? I recently booked a trip to Seattle through Expedia. My accommodations were at the Marriott's Renaissance Seattle Hotel.

On my first night, when I turned on the heat, I felt as if I was getting bitten all over. In fact, I had red welts on my face and back.

The next morning, I told an assistant manager that I could no longer stay there.

Apparently, he knew of the heating unit's problem - it was full of pollen that affected hyperallergic people. He was very apologetic and helpful at the time, and he said he would cancel my full reservation. He explained that Expedia deferred to the hotel in these types of decisions.

However, when I received my credit card bill, the charge of $989 for my four-day stay was listed on it.

The hotel claims that it sent a full refund to Expedia, but Expedia hasn't refunded my account. Could you assist me in removing all charges from my bill?

Barbara Kaplan, Swarthmore, Pa.

Read more here: sacbee.com/2014/06/15/64…

22/06/14 | Link | Rating: 1.0
187. Audrey M.
The hotel itself is nice, but we specifically decided to go here because their website said that they would have a pool. We get there...BUY new bathing suits and get back only to find out that they removed the pool 4 years ago. Luckily there was a beautiful pool at The Sheraton, where is where we will definitely be staying next time.

Additionally, we came home exhausted after having walked all day to find that the elevators were not working. The last thing we wanted to do was climb 16 flights of stairs just to quickly grab something out of our room...

Two stars because it really is a nice hotel if you don't need a pool, but be cautious about what amenities they promise on their website because they apparently haven't updated it in 4 years.

21/04/14 | Link | Rating: 2.0
188. Lyssa D.
The hotel is very pretty, it is located about 7 blocks to the water.  It's incredibly easy to access from the freeway.  I was on the 23rd floor, and could see the Space Needle peeking through the buildings.  There is traffic noise, but it's a big city... And, I have a little app on my phone for white noise, so the sound was a non issue for me.  The room is nice, not huge, but not Paris small either.  The bathroom is tiny, and while there really is no hook for towels, there is a towel bar, they were offering up Aveda products, and I really love Aveda products.  The elevators seem to move quickly, and the hotel feels clean.  The bed is a little harder than I like, and I sincerely wish I had remembered my pillow.  But, all in all, I would come again.

23/05/13 | Link | Rating: 4.0
189. Caitlin W.
I stayed here a few years ago and when my usual hotel for Seattle trips was booked, I looked here as I had enjoyed it when I last visited. 

I came with 4 other friends in 2 separate rooms. We were a little disappointed that there wasn't a pool (as several reviews said there was, but I phoned ahead to check in case). 
The weight room was incredible, and the restaurant downstairs was delicious. We ate there all three breakfasts we were in town.

The lobby is amazing and the staff are very friendly and accommodating, however for the price we paid for the rooms, it was a little disappointing.
Our friend's room did not have a working safe (they borrowed ours), and their bathroom had caulking missing from around the tub, and a few tiles that seemed a little loose.
Our room seemed ok, except that for some reason the bathroom had a sliding door which when open covered the full length mirror outside. When one person wants to leave the bathroom and another is trying on her outfit for dinner, it was very frustrating to try and co-ordinate.
My friend couldn't figure out how to set the alarm, and even though the button on the phone said "front desk", it did not connect to anything when I tried to use it.

I don't think the room was worth the price we paid, considering how they looked compared to the shared areas of the building, but we did still have a nice trip.

28/04/14 | Link | Rating: 3.0
190. Stefan S.
This will be odd but I'm not writing this comment as a guest. Read on.

Last week friends of ours flew in to Seattle, had a great evening with us, and before leaving they decided to leave us a simple surprise-- a box of chocolates. The gesture, to us, is much more valuable than the chocolates themselves. They instructed us to pick it up at the front desk.

A few days after (today), I managed to leave my office during lunch and walk 8 blocks to the hotel. I told them I was there to pick up the office. The girl at the front desk simply said that there were no chocolates that she knew. In between waiting for her to attend to guests coming in, I kept asking questions, offered to give the names of the guests, and all she did was check their little room in the back and tell me the same thing: No.

As I was on the phone telling my wife the gift was lost, another lady came and said she heard of chocolates being left there but maybe they were moved "downstairs in the fridge". She made me wait 15 minutes more, then she went up and proceeded to attend to guests coming in just like the other girl. After a few more minutes I told her I couldn't wait much longer, it's either there or it isn't. She said the girl who was downstairs supposedly looking for it couldn't be reached. I left.

It seems like a small thing. Chocolates, an 8 block walk, and 60 minutes of my life lost... But I cannot help but think of how our friend entrusted something to them, they accepted it, and then they lost it. It wasn't theirs to lose (or eat). But I guess they couldn't care less about a guest that checked out, or their friends.

Suffice to say, I'm disgusted enough to take the time to write this, hoping you all read it, or better yet- management of the hotel reads it and looks into it.

07/05/14 | Link | Rating: 1.0
191. Joey L.
Great location, helpful staff, nice room. Not the cheapest in town but a good stop if you need to be downtown. Right next to the freeway and across the street from the amazing library building.

25/09/14 | Link | Rating: 4.0
192. Andrew T.
Given how poor I think most of the 4-star hotels are in downtown Seattle, this is actually very decent. We got our rooms through Priceline, so the standard "you get the worst room we have left" rules apply - if your room looks north, over I-5, it will be a bit noisy. But I really had no trouble falling asleep.

Rooms feature beds that are definitely a cut above the standard awful Marriott beds that have made me a frequent Hilton customer - if these were in the more value oriented Marriott properties, I would stay much more frequently. Maybe they're a recent upgrade and they'll trickle down. I applaud the fitted sheets. So nice. The room also had a little minifridge. LIke most hotel minifridges, it was kind of ineffective, but it was at least there. The bathroom had the standard sliding door that allows a lot of noise out of the bathroom, which was slightly annoying, but then, it also had a heated mirror. This does not mean it avoids my "no ventilation" list.

I'm hoping the next time I Priceline in Seattle, I find myself here. It's a tiny bit out of the way - not everything can have the prime location of the Red Lion. But it's far superior to the Westin, Sheraton, and Hyatt.

21/07/13 | Link | Rating: 3.0
193. Jennifer N.
Disclaimer: I travel a lot so I'm pretty picky when it comes to hotels. Marriott has successfully sucked me into their rewards program, so I'm always hesitant to take my business elsewhere because I'm a little obsessed with seeing my points balance increase.

That said, this visit is making me think Marriott and I could be reaching the break up point.

First issue, hair in bed. Is it so much to ask for sheets without someone else's hair in it? Pet peeve. And just plain gross.

Second issue, this hotel is right next to the highway. And it's loud, all day all night. Even on the 27th floor, I was surprised how much noise made its way through the windows.

Third issue, the elevators are slow. They must not have enough because it was a double digit wait every time.

Thanks for the free water though. Platinum perk.

Meh, I've definitely experienced better.

12/06/13 | Link | Rating: 2.0
194. Doctor Z.
Only 3 stars because for the price I paid here having to fork out an extra $13 for wifi is a kick in the balls. Especially after staying at a crummy 1-2 star hotel the night before that offered free wifi... It's also on the top of a really steep hill and next to the highway. It's pretty well insulated from the sound, but its a somewhat older hotel and the AC/heating system makes some minor noise.

Perhaps the place was a little to old fashioned fancy for somebody of my style, because almost every time I walked in through the lobby at least one employee would look at me like I didn't belong. I always figured that if I'm gonna pay that much for a room, I'll dress however I damn well please. It's really a 4 star joint, but they make you pay for wifi and if they had a pool they didn't even bother to tell me where it was.

Really big room too. Could have fit 3 people easy.

03/03/14 | Link | Rating: 3.0
195. Colleen V.
The hotel is beautiful and the staff are very helpful. I gave it 3 stars because the beds sound like they're made of rubber- everytime anyone moves you hear it. Secondly, we got a knock on our door at 5:15am, by the time I realized someone had knocked they were already using a keycard to open the door. If I hadn't had the door latch on they would have walked right in. When I checked to see if they were still there, all that was left was the room receipt on the floor. All other hotels I've been to just leave the receipt outside the door, they don't try to bring it in the room,  especially at 5:15am

06/09/14 | Link | Rating: 3.0
196. Sue T.
Located at the top of Madison Street, one of the steepest climbs in Seattle, so keep that in mind if you plan to see the city on foot.  It is a hike to Pike Place Market and back.  The doormen were wonderful about opening the front door as soon as they saw us trekking up the hill yet again, sweaty and out of breath.  

Rooms on the east side of the hotel overlook the extremely busy and noisy I-5 expressway.  We had to keep the air-con running to drown it out.  Our room included a refrigerator and safe.  The beds were comfy.  However the bathroom had a sliding door that overlapped the opening, providing only a semblance of privacy. Ick. The small bar/lounge on the 28th floor has a good happy hour food menu.  No pool.

Warning: Marriott socks you over $15 *per device* with tax for wi-fi.  Got a computer + an iPad? That will be $30 per day extra, please.

21/07/13 | Link | Rating: 2.0
197. Karen S.
We are here now, checked in 2 rooms. Hotel is overall ok but they put us right near the highway and the elevator. The noise is bad. Then when I called the front desk she lied and said they are sold out and can't move us. I checked online for a room, they have plenty. Marriott just blew it for a company that travels a lot. I will stick with hilton, they treat us good and don't lie. I made a mistake but it won't happen again.

09/06/14 | Link | Rating: 2.0
198. An T.
What a terrific experience! Through a 3rd party website got a great deal here for a night stay. Was greeted warmly by everyone upon arrival. I was treated very well which is surprising since sometimes you get a different experience at some hotels that you book through 3rd party. But not here!  The room was wonderful bedding was great!  I got pretty crazy that night and requested a late check out with no issues at all.

16/02/14 | Link | Rating: 4.0
199. Kyle G.
Not impressed.  The rooms are nice looking but it has a lot of things that really cheapen the experience

1)  pay to use wifi??  Really?   The 90's are over guys.
2)  The TV system has nice HD flat screens, but they didn't pop for HD feed so that was kinda a waste.
3)  single use coffee pot and no way to plug the thing in.  We just moved it to the desk.
4)  light switches are nearly unfindable.
5)  parking is problematic.  PS:  don't bring car over 7' tall or you can't park it in their lot.  You have to park on street and chase down meter maids.

In short, I would stay there again, I'd rather save the coin and stay and a cheap motel.

The staff however is unbelievably polite and nice.  The entire hotel is clean from top to bottom.  

Synopsis:  if your flying In and using a taxi, as well as not going to do more than sleep in the room between sightseeing, not a bad option.

28/03/14 | Link | Rating: 2.0
200. Casey P.
I happened to stay here because I booked through an online site for hotels (h***** e.com ) and this is what I got. Having said that, when I book through one of those sites I try and keep my expectations extremely low because I have gotten burned in the past. Perhaps that is what makes it partly exciting (not). Anyway, my hotel stay...

My partner and I were on a Valentine's Day weekend get away. We arrived about an hour before formal check in and was warmly greeted and first impressions were good. The front desk lady we talked to was very nice and helpful. We also had some interactions with front door/valet guys and that was pleasant as well. The concierge was helpful also. The location is interesting right next to the freeway but you are able to walk to pretty much everything if you do not mind hills.

I had the opportunity to NOT park in the garage and this did save us some money. Another issue that came up was that they charge for WiFi. However, I was able to use attwifi as I am an AT&T user which was awesome. I will say I do not like hotels that tend to nickel and dime you. I personally would prefer the room rate to be a couple of bucks more to cover add ons than having extra charges at the end of my stay but I understand why they do what they do.

As far as the room goes if I am to be nit picky I would not call this a 4 star hotel and attention to detail was not up to my standards but perhaps mine are too high anyway. We had issues with the toilet and the TV not working properly. However, the staff responded well to any of my requests and eventually got it taken care of.

We did order room service and that was quick and very good. Another nice feature of this hotel is that it is pet friendly which I think is awesome. I am pretty certain that this hotel mainly does volume business for the road warrior types and for those purposes it may be fine.

Ok so the bottom line, would I stay here again? The answer is NO.

20/02/14 | Link | Rating: 2.0
201. Jillian R.
If you're a light sleeper, make sure to clarify east- vs west-facing rooms or you'll face the freeway.

Like others said... this was one of the hardest beds I've ever slept on. It was totally insane... and I did NOT sleep very well. And the cleaning staff kept trying to come in even when we asked them to come back later... they came and knocked every five minutes for an hour.

But... the hotel was well organized, well placed - near top businesses, transit, freeway, entertainment - and the guys at the front door were incredible. They had cabs for us in half a minute, and they had great suggestions for places to go. AND when one of them found out it was my birthday, he had the hotel send up a bottle of wine for us... chilled and ready to go when we came back from dinner.


Overall, the hotel is pretty great: coffee and cocktails on-site... helpful staff, beautiful place.

23/10/13 | Link | Rating: 3.0
202. Rick H.
We spent a week in the Seattle area for the July 4th holiday and stayed at several Marriott properties over a week's time and this one was the most disappointing.

Maybe I'm being too hard on it since we also stayed at the Marriott Inner Harbour in Victoria BC for two nights and that hotel blew this one away as far as room appearance, Concierge Suite and staff. We even liked the Fairfield Inn in Bremerton and Courtyard in Tacoma better.  All the other properties had a newer, fresher feel and appearance even though the last two are lower properties in the Marriott chain.

The location is great for downtown and very walkable. The area is mostly office buildings and not a lot of street level retail or restaurants. You have to walk North several blocks to get a livelier street atmosphere but it's not a bad or unsafe walk. You'll get some good exercise with the hills. If you want less of a downtown feel and more small shops and local restaurants mixed with some residential, they're not that far Northeast on Madison Street in the First Hill/Capitol Hill area. It's a small hike but worth it to walk around the area.

The first impression wasn't a good one as we checked in at the reception desk. On the far right was a cracked area of the glass/translucent material (it's back-lit). I'm sure it's probably expensive to fix or replace it but my first impression was a lack of maintenance or not caring how the place looked. The main disappointment though was the room which seemed somewhat dated with nicks and scratches on various furniture pieces. The furniture was worn with an older flat screen TV (remember when they were silver/gray in color and not universally black like they are now?). No matter what we adjusted the temperature in the room to it always returned to show 72...even though at times it felt warmer or colder than that. The bathroom was much better with a modern appearance and a nice large back-lighted mirror.

The Concierge Suite was also dated in design but has a nice outdoor area. Someone else mentioned it to the attendant on duty at the time and she confirmed that they were aware of this and the room was scheduled for a renovation in the very near future.

Overall not a horrible experience and a pretty good location but I think we'll check out another property the next time we're in Seattle.

30/07/14 | Link | Rating: 3.0
203. Ness S.
This is the best hotel in Seattle. I can't even count how many times I have Stayed here now. Ill just point out all the reasons to stay here:
-walking distance to pikes place, aquarium, 5th Avenue, Library, Ferris wheel
- everything else is under a $10 cab ride
- bar on top floor with amazing views!!
-both bars in hotel have good food, service, strong drinks
-bars are open late
-great valet and bell service
-modern and clean rooms
-nice gym with amazing views
-lobby umbrellas you can borrow if rain kicks in

I recommend this hotel to everyone going to Seattle now. You can't beat it for the price and location.

23/08/13 | Link | Rating: 5.0
204. Jan Y.
nice enough. Far from the worst, but at the same time, def not close to the top. It was central enough, allowing us to walk to many of our destinations but we opted to uber most of those times (hah). Free stations to print boarding passes, the paper was quite thick and luxe. Bedding was nice, beds were a tad soft and rooms definitely dated, albeit clean and fresh smelling. Wish they provided more in the way of amenities, ie body soap? Too much to ask? Sorry, I just stopped using bar soap like... 20 years ago? Still, great price point, nice location, and hospitable staff. they have mini fridges. my beechers cheese thanks you.

08/04/14 | Link | Rating: 4.0
205. Ryan P.
One of the worst hotel stays/ experiences I've ever experienced.  I spend a lot of time in Marriott hotels for work and this was the worst Marriott property I've stayed at - which isn't saying much since most of the Marriott properties in Seattle are not on par with locations elsewhere.

02/01/15 | Link | Rating: 1.0
206. Beth P.
We really enjoyed our stay in Seattle this weekend at the Renaissance.

Made the original reservation on priceline and the manager was kind enough to upgrade us (because of 7.5 month pregnant me!) to an ocean facing king suite on the 10th floor.

Beautiful, modern facility.... very helpful front desk (even brought me a bag of ice at 2 am when I stubbed my toe!).

Husband really appreciated the suite style of the room with separate lounge/business area so he could work from the hotel one day while I slept in.....

Enjoyed a late night snack in the restaurant (decent food, open late hours) and the beautiful view from the bar!

Great location, very walkable to pretty much everywhere including restaurants, tourist attractions and public transport. There is a big hill coming up from the waterfront..... but either take your time or take a taxi (we are from SF to used to the burn!).

08/06/14 | Link | Rating: 5.0
207. Nina P.
I booked the Renaissance because I had Marriott reward points and could get the room for free, and I was very happy with my stay.  The rooms are large and the beds are very comfortable, and the hotel has a great coffee shop and several restaurants. I had a rental car with me and originally booked the hotel because I knew they offered a garage, but when I pulled up I found an available street parking space. This is definitely the better option. One hour is $1.50, and parking is free after 8pm, with the parking enforcement starting again until 8am. Street parking is very safe and much more affordable than the garage. Overall, I was happy with the accommodations and I would be happy to stay at the Renaissance Hotel next time I'm in Seattle.

29/05/14 | Link | Rating: 4.0
208. Jeannine R.
Great stay over Sakuracon weekend. Crazy weekend for every hotel in the Seattle area. Even though something got messed up with my reservation between online booking, my preferred settings for business travel, and it being one of the busiest weekends, the front desk got it handled beautifully.

I was completely impressed with how the staff handled all of the con-attendees (us included). I've seen many hotels treat cosplayers less than courteously, not the Renaissance! Staff were super polite and honestly interested in what people did for their costumes, makeup, how long it takes to get ready, and lots of great tips on where to go and things to do outside of the convention.

The room was extremely comfortable and clean. Service was spot on when we needed anything. The valet service was prompt and professional - an amazing feat when there were at least 10 people waiting at any given moment that weekend for cars, help with luggage, directions, etc.

The restaurant and lounge area were a great retreat when I needed some time away from the teens and young adults I brought to Sakuracon. We'll absolutely stay here again next year!

30/08/14 | Link | Rating: 5.0
209. Toni C.
We stayed here last night for my birthday, went out downtown late and reserved a hotel so that we could have a nice weekend without worrying about driving home.  We were awakened before 9am (on a Saturday morning) to hammers, drills and a saw over our heads...our ceiling was vibrating!  I called the front desk and was told someone would call me back.  A little while later a manager, Sue, called and said she would check it out and call me back.  She called me back with an apology but wanted to let me know the renovations over my head would continue through the morning !!!  She offered free breakfast and some Martiott points.  This was an awful way to start a morning and a rediculous situation on a Saturday night at a $200/night hotel!  We will not return here and would not recommend it, that is a poor way to treat your guests!

17/01/15 | Link | Rating: 2.0
210. Kevin F.
This hotel is super central to a lot of the hot spots around Seattle. My room is great and the floor is super quiet. Checked the gym out yesterday and it's surprisingly huge and has all kinds of equipment. Can't wait to come back here, I was kind of surprised there was so breakfast service or maybe I missed something but that was the only downside here.

06/01/15 | Link | Rating: 4.0
211. Judi M.
Not up to Marriott standards at all. Traveling with my mom and my daughter; reserved a room with two beds. What we got was a king bed with a small sitting area. No more rooms so we asked for a rollaway. Rollaway mattress was so bad that we stripped the bedding and slept on the love seat in the sitting area. Room looks tired and in need of a renovation or upgrade the furnishings.
I'm all about staying at Renaissance Marriotts- but not in Seattle ever again.

17/01/15 | Link | Rating: 2.0
212. Dhar P.
Got 2 rooms for 5 days.  In one room 1913 the thermostat did not work.  In the other room 1914 the shower drained so slow that you were taking a shower in ankle deep water.  In both rooms the TV signal kept going out each day.  Went to the gym/dungeon (very dark and grey) and they had no TV on in the gym.  Only good thing was the Club Lounge for gold Marriott members

08/04/15 | Link | Rating: 2.0
213. Darren S.
Stayed at this hotel several years back and was not impressed however location made us decide to take a second chance ... SO glad we did.

Staff were pretty friendly, concierge lounge & views on 28th floor were awesome and our 22nd floor room wasn't bad either. Don't think it was super recent, but the rooms are updated and super comfy. Huge TV, great bed & bath, and everything was very functional ... something I love! Barn doors for closet & bath made the small space not feel tight. Was very clean and modern. Will definitely stay here again next time in Seattle!

03/02/15 | Link | Rating: 5.0
214. Katie E.
In the past I have bee happy with this hotel but today is different.  We are platinum members with Marriott. I tried to check in at 3:40. The room was not ready so they "put a rush" on it. Being pretty easy going I went to the bar. Waited for a server for 15 minutes. They kept walking by but the gal next to me had to go up to bar and I finally flagged someone down. Not busy here, but apparently not too quick with service.  I am now about an hour after arrival and still no call

Update:  got a room... 2 double beds. Sorry I like to sleep with my husband. WTF.

Update: got a king after they said we were not in system. Hubby called, I went to desk,  over and hour and 20 of waisted time.  Maybe we should look at Starwood??

27/09/14 | Link | Rating: 2.0
215. James D.
This place is a ten. I always stay here when when I'm in Seattle. I'm here often and travel to different cities every week. The staff is very accommodating and always takes great care of me. The rooms are clean and nice. They are currently being updated on some floors. If I had to be critical I would say that parking is expensive. As with everywhere else in Seattle. the concierge lounge breakfast isn't the greatest. It's not bad though and the view on the 28th floor is killer. Unparalleled.

21/01/15 | Link | Rating: 5.0
216. Stephanie K.
This place was wonderful! The room was modern and the bed very very comfortable! My boyfriend and I were on the 24th floor and had a great view of the city and could even see the water. We had access to the VIP lounge area on the 28th floor where we got free appetizers at night and breakfast in the morning!  The appetizers were spring rolls, chicken, and various cheese, meats, crackers, fruits, and veggies. For breakfast they had scrambled eggs, sausage, oatmeal, and all the other basic fixings. Only down side was that no one came to the table we sat at and asked of we wanted a drink. My boyfriend actually proposed to me the night we stayed and the bar on the lobby gave us free champagne to celebrate! They served food late which was nice since we saw the Nutcracker before and didn't get back till after 10pm. We had the steak nachos and they were delicious. We definitely plan on going back not just for the sentimental value but for the service and atmosphere!

23/12/14 | Link | Rating: 5.0
217. Mrs. M.
I loved this hotel. The staff is courteous and pleasant. It's close enough to the pike/pine area to make it walkable but far away enough to make for a nice walk.

24/10/14 | Link | Rating: 5.0
218. Lawrence B.
Possibly the best hotel stay I've ever had.
Traveled from San Diego to Seattle and stayed here during my birthday weekend in Jan 2013. Front desk was very helpful and polite.
Best part: I guess they saw my birthdate on my drivers license bc later that evening, I came back to my room with a complimentary champagne, dessert, and a warm greeting! Made my whole weekend.
The help desk in the lobby booked our dinner reservation and gave us advice on taxi service and walking directions.
It's a downhill walk to Pike's place and complimentary umbrellas are available. I 100% recommend this place to everyone.

29/01/14 | Link | Rating: 5.0
219. Vivian R.
Exactly what you can expect from a 4-star hotel chain (in a good way!)

Location: central enough - everything touristy is within a 6-10 block radius. If you can't walk 20 minutes, it'll be a quick cheap cab. If you are here on business, this is a very good location.

Rooms:       Good. Mid-sized and what you'd expect for a big city.
Beds:           VERY comfortable. Sheets were very clean.
Wifi:              Available for ~ $13
Amenities:  Gym, bottled water, free coffee/tea, nothing amazing or short. Earbuds available at the gym. No Pool or hottub :(
Housekeeping: Great!
Front Desk:  Great! Very friendly, efficient, professional and helpful.
Valet:              We didn't know you could park your car yourself around the corner - valet themselves were very friendly and helpful. Valet and overnight parking turned out to be ~$46 in total with tax. It is $39 overnight if you park yourself (not sure if you have pay taxes on top of that though).

Tip: we found some nearby overnight parking lots (4 blocks away-ish) for about $20/night or something like that. There are alternative options if you find the $39-46/night too hefty, but obviously it won't be as convenient.

We definitely would return here and recommend this to others, but next time, we will try the Four Seasons because their location is a bit more prime.

18/02/14 | Link | Rating: 4.0
220. Mindy K.
It's in a convenient location right off of the freeway. I listened to reviews regarding parking and parked on the street, avoiding the $40 valet. The room was small but the bathroom was nice other than the tub being clogged. FYI:you'll be walking down steep blocks downhill to get downtown.  The restaurant and bar in the hotel was a nice touch.  Also, the water bottle in the room has a small price tag on it. I did not see it until after I took it, thinking it was complimentary, and left the hotel.

03/03/15 | Link | Rating: 3.0
221. Nicole G.
If you're heading in from the light rail, prepare thyself for a massive hill climb; but redemption awaits at the top. After staying at the W, the Renaissance was a nice change.

The service was friendly, and there was actually enough light in the rooms for me to see my face! What a concept. Mood lighting be damned, I need light to get dressed in the morning. The location is good, easy access for cabs and walking downtown, but the hill is a bit of a kicker after a long day.

The roof bar is nice, even if the food is meh, but the view knocks it out of the park. Space needle here, bay there and oh, cocktails! Would stay here again if the price is right. Clean, cool, collected and friendly staff.

29/04/14 | Link | Rating: 4.0
222. Kenneth N.
Extra star for concierge giving tip on parking outside after 8pm, it's all free; sundays all day free.  Saved $45 US, and plenty of street parking, walking a block or two not a big deal when you're expected to walk around as a tourist.

located in the CBD, so no immediate action, but walkable.

Nice hotel of what to expect of a Renaissance, the suite #'s printed into the hallway carpeting a nice touch.

Washroom, though not overly spacious, does the job, and sliding doors saved space.

Good work space, seating chair, and lots of storage space.

Booked online $120, easy repeat.

though they didn't provide slippers in the room, I just called concierge, no problem, glad with my 'purchase' as they were stitched w/ their logo, and a storage cloth bag too.

gym open 24 hrs, lots of cardio equipment, a handful of machines, and some free weights.

another nice touch with the complimentary apples ;)

14/05/14 | Link | Rating: 4.0
223. Jessica L.
Nice hotel. The club lounge served appetizers that weren't great, with liquor for purchase ($8+). Drink elsewhere! No breakfast service during the holidays.

The staff in the club lounge was lukewarm-- not friendly.

Front desk did provide us a free meal voucher that we used at maxwells on the second floor. The breakfast Buffett was pretty good, with sausage, bacon, lox and bagels, limited selection of fruit, yogurt, some pastries. Probably one of the better breakfasts we enjoyed in Seattle.

The room accommodations were nice. With a room on the 21st floor facing the highway, we didn't have much noise from the highway-- just a little from construction.

Walls were a bit thin-- able to hear plumbing in walls. Can hear noisy people when they trample down the hallway loudly.

Overall, a nice hotel but by no means a five star. For the money, an excellent choice with a central location. Walking distance from shopping, the symphony (Benaroya Hall), the Seattle Ferry system, and Pike Place Market.

The view from the club lounge on the 28th floor is amazing though.

There are no microwaves in the rooms. Don't take back left overs with the hopes of drunkenly heating them up at 1 am. We had to sneak into Maxwells to warm them up! Seemed like a big deal at the time... While the rooms are equipped with refrigerators, microwaves are scarce!

01/01/15 | Link | Rating: 4.0
224. Marla H.
This was a good business hotel. The room was spacious and comfortable.  I took a star away because it is in the middle of no where. It is a good 10 minute walk to Pike Market. The hills in Seattle are no joke! If you want a tourist hotel, go elsewhere.  But for business, this hotel is good.

30/03/15 | Link | Rating: 4.0
225. Junjie L.
Almost wanna five 5 stars. But I would normally deduct one star if a modern hotel doesn't provide complementary wifi. Besides, the housekeeper kept knocking at my door in the morning incessantly for 30 seconds is really really really annoying. Other than that, the room is comfy with good furniture. Location is good. Reception people is friendly and hospitable.

12/04/15 | Link | Rating: 4.0
226. Sophia C.
I'm giving it 5 stars for the Concierge Lounge scrambled eggs and the location.  I stay at hotels 2-3 days a week, and I'm big on breakfast. I'm also very picky about my scrambled eggs.  This Renaissance has got it down.  Having delicious scrambled eggs in the morning just sets a great tone for the rest of the day.  By the way, the view is amazing from the lounge.

24/01/15 | Link | Rating: 5.0
227. Rosie G.
Our room was immaculately clean and very comfortable. The staff was professional and very friendly. Our room had views of the bay. The room was newly remodeled and the king sized bed was comfortable. Room was on a very high floor, so it was relatively quiet.

My review honestly would have been five stars, but our room had been remodeled so the bathroom's sliding pocket door was made of frosted glass, like a shower door, except that was the separation between the bathroom and the rest of the room. A plain pocket door would have been bad enough, but the frosted glass was a real dealbreaker. if I had been alone in the room, it wouldn't have been an issue; however,  if someone else is in the room, there is no privacy because the bathroom door provides about as much separation as a curtain. The remodel didn't even include a fan in the bathroom to ventilate the room while you shower, so the condensation on the windows and overall humidity in the entire hotel room becomes unbearable after a shower. The frosted glass pocket door looks cool and saves space, but functionally it's a poor substitute for a real bathroom door, and relying on the building's HVAC instead of having a bathroom exhaust fan was puzzling.

If you have to use the bathroom in the middle of the night, the pocket door is noisy and turning on the light illuminates the entire room because of the frosted glass. If sharing the room with your partner or spouse, I hope your dignity and relationship is strong enough to withstand this flimsy, terrible bathroom door. Thanks, Renaissance.

15/02/15 | Link | Rating: 3.0
228. Von A.
I think this place is in need of a severe update to the rooms, and the Club Lounge needs to be revamped and expanded.
Generally - the rooms were clean, and the staff and management seemed friendly and nice. However, this is more of a pet peeve, like most Americans nowadays - we all sleep next to our phone charging at night. It's such an inconvenience if there is no outlet near the bed - this place should upgrade to a unit that has a plug actually on a lamp. Oh - and the long elevator queue's...don't even get me started.

29/10/14 | Link | Rating: 3.0
229. Jen W.
We stayed 3 nights.  Good sized rooms, firm and comfortable beds.  Hotel had plentiful and pleasant staff.  The BEST concierge level I've ever been too, with lots of food, great views and fantastic staff.  We will stay again.

19/05/15 | Link | Rating: 4.0
230. RandyCP U.
Loved my stay here.  Room was great and staff was always happy and helpful.  
Resteraunt also had a good breakfast.

12/03/15 | Link | Rating: 5.0
231. Curtis G.
Great hotel right downtown Seattle.  Kinda bummed that they no longer have a pool or hot tub.  The cafe is pretty good and the staff was all very friendly.

the TV in the room was kinda small considering we had a suite. Was a great place to have some drinks with friends before hitting the town.  Not a great place to park your car though, very expensive garage and only one nearby.

13/11/14 | Link | Rating: 4.0
232. Tony J.
This was my first time to stay here. I was here on business for a conference that lasted for 4 nights.

The Renaissance Seattle, Washington hotel is an older classic hotel that is in some need of an upgrade in some parts of the hotel. The hotel is conveniently located within walking distance to all of Seattle's best-known attractions including Pike Place Market, the Waterfront and Pioneer Square. I took the liberty of walking around before and after my conference sessions. The hotel is on a street corner overlooking highway 165 and is quite impressive from the outside. My room #822 for $243.60 per night including all fees and taxes was quite nice.

Being a platinum member I had access to their club lounge, which is typical of other Renaissance club lounges, which are superior in the variety and quality of the snacks, food and service.

I would recommend this hotel to anyone visiting Seattle.

Check out my pics of my room and the hotel.

30/10/14 | Link | Rating: 4.0
233. Crystal D.
I never stayed the night here, only have come for events in the Vista Room and the lounge, both of which are spectacular. The Vista room on the 28th floor has a view of the Space Needle as well as First Hill and downtown.  Definitely a great place for New year's and 4th of July!

Everything about this place is classy and according to my friends who celebrated their anniversary here... the experience of a stay here is memorable but in a very good way. I'm now curious to actually book a room. The staff is very courteous, the facilities are top-notch and it is well-kept.

02/01/15 | Link | Rating: 4.0
234. Daron B.
My only complaint, albeit a big one, is that the bed is the most uncomfortable one I have ever experienced in any Marriott property. Definitely beneath Marriott's, normal standards. I slept in 15-20 minute increments because it was so uncomfortable.

The room is clean and spacious enough. I, too, had trouble getting the thermostat dialed in.  The room was quiet and otherwise well appointed.

Other than these issues it appears to be an adequate hotel, in a good location.

12/05/15 | Link | Rating: 3.0
235. Emily Y.
Front desk service - included tips on how to freshen up my wig for Sakura Con 2015. Massive points for excellent customer service, in my books.

Oh, and upgrading me to a mini-suite? Yet another A+ in my books.

This was my second stay here and I'll definitely return in the near future. Keep up the great work, Renaissance Seattle!

06/04/15 | Link | Rating: 5.0
236. Cam A.
Hotel was great!  Room was spacious. We had a corner room which gave us plenty of room. Only knock would be room service. Burger was a frozen patty and lettuce was a spring mix that was horribly wilted. Other than that the stay was perfect. Oh and the guys our front are awesome!  They helped us numerous times!!!!

16/05/15 | Link | Rating: 4.0
237. Martha S.
Been here 10 minutes and already wish I was somewhere else. I stay at Renaissance hotels quite frequently, and have been in some awesome ones -- Renaissance Blackstone in Chicago, for example. This, however, has pissed me right off. I'm here for a meeting to which I was added at the last minute.

When I called to book, I was told the group rate was expired, no exceptions, and the only room available was an executive king suite at $399/night. I asked to be put on a waiting list so I could be downgraded if a smaller room became available, and was told that was fine.

When I got here, the girl checking me in was totally delightful, as most Renaissance front desk people are. When she told me my room was ready, I asked if there was anything smaller available, and explained the situation. She looked in the computer, and said, "Sure, let me just get my manager over."

The manager came and, I don't know if she was having a bad day or what, but looked at me with a completely irritated why-are-you-bothering-me-with-this-crap look on her face, gave me a pissy textbook explanation of why my rate was so high, and took off. Like, queen jerk and totally giving zero effs about anything. The poor girl who was checking me in in the first place looked mortified.

So, fine. I booked it, I need to sleep somewhere, I'll take it. I head up, open the door, and am totally appalled. It is the most microscopic, totally sparse, uncomfortable "suite" I have ever seen in my life. Again, I stay at these hotels regularly, and know what I should get for my money. For $400/night in a freaking Renaissance, my entire experience had better be paved in gold. Literally, the most ripped off I have ever felt at a hotel.

And that's saying something.

22/04/15 | Link | Rating: 1.0
238. Jay S.
Renaissance is at most 4 stars if you get a deal, 3 if you pay rack rate....maybe still a 3 even with a discount.

It's hard to complain about Renaissance if you stay there for $80 per night.  The location is convenient.  As others have noted, Renaissance is directly off Northbound I-5 at the Seneca St. exit.

The front desk had all the personality of Ry-Vita, a little more friendliness from the staff would have gone a long way with our last stay.

Decent room, clean, small.  It's a Russian Roulette for ambiance; if you're facing directly East - you've lost - it's a view of the freeway.  If you face South, you might get a view of Mt. Rainier.

Parking is expensive...so if you're trying to save money, especially on the weekend, head East over the freeway and park in the public lot there.  It's cheaper than the hotel, and 2 short blocks.

Probably best summed up thus:  I wouldn't try to stay here again and will only do so for a significant discount.

31/07/14 | Link | Rating: 3.0
239. Ori M.
We checked out yesterday, and will definitely not be staying here again. While it wasn't comparable to the horror shows of some places I've stayed, it is a really poorly executed hotel.

The first major issue is the bathroom. As other reviewers have noted, they don't have doors. The hotel may THINK that a flimsy piece of frosted glass which slides in front of the doorway is a door, but it is not. It doesn't even sit flush with the wall, so there's a sizable opening on either side between the "door" and the wall. If you're sharing the room with anyone other than your mother or your spouse, it's pretty uncomfortable to use the bathroom as the sounds and smells go straight out into the bedroom. There's also NO FAN in the bathroom, which means nothing to covers sounds or suck up smells. It also means the room is a humid mess after a shower. We ended up wasting a lot of water (sorry, Earth) so we could run the tap while using the bathroom and not subject each other to our grossness.

The second huge issue was the beds. Our beds seemed to be held up by a combination rocking chair/trampoline. The tiniest movement from either of us made the entire bed sway around crazily. At best, it woke us up and made us cranky. At worst, it made us feel seasick after we came back from having a few drinks and tried to lay down. I ended up moving down the floor one night, as it was preferable to riding the nauseating ocean of our bed (my partner is a restless sleeper).

Other issues would be minor on their own, but they all seemed to pile on. The advertised "breakfast bar" was one employee trying desperately to make some kind of breakfast offering in the lounge. There were a few stale pastries, some bruised bananas, a quart of half and half left standing open on a counter... the girl who made a cup of tea for me was very nice, but if there had been a Starbucks near by, I would have gone there instead.

Which brings me to another downside: this hotel is up at the top of a fairly steep hill. Walking down the hill to downtown isn't too hard, but walking back up at the end of the night, after a full dinner and a few drinks, wasn't pleasant. There's also no easy way to run out to a Sbux or corner store if you need something, which is usually the upside of staying downtown.

And on the topic of food, the refrigerator in the room was clearly a converted minibar and thus had virtually no space, as it was full of non-moveable racks that had been made to hold tiny bottles and snacks. We brought home a small box of leftovers one night and couldn't fit it in the fridge without portioning it into a couple of Ziploc bags we luckily had on hand.

When we finally checked out (not without a sense of relief), just getting to the parking garage was a journey, as there is a single, tiny elevator that goes down to it and we had to wait as several groups ahead of us piled all their bodies and luggage in until they hit capacity. Kind of annoying to wait when we had a couple trips to make and just wanted to get all our stuff packed into the car so we could go to the last day of the event we were in town for.

Regarding parking, this was where we had our last debacle: we were told that as we'd paid for daily parking in our room bill, we just had to swipe our room card to get out. That was it. Sounded easy! Turns out that our "daily parking" charge only lasted until 3pm, so when we went to get the car and head out around 5pm, the card wouldn't work.

We had to back our car down the steep ramp, praying no one was behind us, so we could re-park and go up to see what the deal was. That's when they told us about the 3pm rule and said they'd have to charge us for the hours after 3pm. I managed to talk them out of it but they insisted next time there would be a fee. As if there was really going to be a next time... (We also heard another group of people going through the same thing in front of us when we tried to leave the garage a second time--their card didn't work, no one had told them about the time limit, etc. They gave in and just paid the difference, however. I guess it pays to be an assertive bitch sometimes.)

Now, just so this isn't 100% whining, some upsides of the hotel: it is technically within walking distance of downtown, if you don't mind a steep uphill walk back. And due to its high perch, the view from our window was pretty nice. Every bed also had four pillows, two regular ones and two more fluffy square ones, which was nice. I always ask for extra pillows, but here I didn't need to. Housekeeping also did a stellar job of tidying the room up for us without moving our belongings around too much while we were out.

However, none of those are enough to convince me ever to spend money at the Renaissance again. Sorry, guys! Get doors on your bathrooms and maybe we'll talk.

30/03/15 | Link | Rating: 2.0
240. Mia P.
This hotel looks nice from the outside but the rooms are a bit tired and the thermostat could use some tweaking. This is a good hotel, but it's obvious they are filled up with guests all the time. It seems like the kind of place that hosts a ton of meetings and conferences. Great view of the city from the bar on the top floor. If you get a chance head up there just to look around.

The hotel staff are very pleasant and extremely efficient to get you checked in and answer questions. The concierge and valet desks are very quick to help or point you in the right direction if you are sight-seeing. The front lobby has a nice stand with flavored water that is refreshed daily, that was a nice touch. Enjoyed the orange and mint water.

My room, it was okay, and had a view that over looked the highway and part of the Seattle Waterfront buildings. The bed was not the most comfortable to me, maybe just a really firm mattress (not my preference). The air in the room was not good, I had it set to 65 degrees and it always felt way too warm. Also the hotel hallways, common areas, and elevators were very warm, uncomfortably so. I liked the hotel but I think they need their central air checked out. I'm sure it's great in the cooler months. The staff deserve a 10 for their efficiency and willingness to assist!

31/08/14 | Link | Rating: 3.0
241. Steph F.
I'm a fan of staying at Renaissance Marriots and my last trip to Seattle was no different.

The staff were very accommodating and were able to link our room reservations and keep the same room since my sister arrived a couple days earlier. This saved us from waiting to check in later that afternoon and allowed us to drop off our luggage once we arrived.

Like other Renaissance Marriott locations, the hotel leaves their guests fruit infused water and umbrellas at the front. There are no pools here but they do have a pretty nice and clean workout room that doesn't get utilized much.

The room was clean and modern and I especially liked the Aveeda products in our bathroom.

The hotel is a close walk from the link rail station but you do have to walk up a hill to get there. It's located right near a freeway if your driving. The hotel is conveniently located downtown and is a short walk to Pike Market. Would recommend staying here if you're planning a trip to Seattle in the future.

04/02/15 | Link | Rating: 4.0
242. Jason J.
I popped in to the lobby bar for a relaxing night.  I was welcomed by the friendly bar staff. The bartender Michael was very informative and had some great suggestions for activities to do while on my visit.  He keep a close eye on me and  i was never without conversion or a drink.  He was very nice and seemed to really know his costmers. The next night i stoppd back in and we chatted about the things i had done that he suggested. I felt like i was home chatting worth friends.  Normally i don't like spending time at my hotel other then to sleep.  This was a welcomed change.  The hotel in general had the same feeling.  The very accessible location made it easy to get around to visit those neat by sites.  Would stay again.

08/05/15 | Link | Rating: 5.0
243. Al P.
We just checked out, and we're sad not only to leave this awesome city but also this great, swanky, nicely-run hotel. With the amenities, staff, great rooms, and ideal downtown location, you can't go wrong.

Upon entering our first night, we were impressed by the cool, modern lobby with the relaxing lounge tunes (which is where we relaxed on their comfy couches before heading to the airport), and the front desk person who checked us in was super pleasant and helpful, even though it was after midnight. She advised us on a museum month special that ended up saving us some money. And she noted my request for a quiet room and moved us from where we'd been originally placed. Other reviews have noted loud rooms--ours ended up being totally quiet.

The room itself was great to look at and to stay in. It was spotless when we arrived (and was made spotless again for our daily returns). The bed had super soft pillows (ideal for me; Scott thought they were a bit too cushy, but he just piled them up). It felt like a memory foam bed that was a bit firmer than I like but not so much that it hurt my hips when I slept, so it was fine (and Scott liked the firmness). The covers were soft and cool and just the right weight for both of us.

The only bad thing about the room was the atrocious fluorescent overhead lighting. Harsh and glaring, it was completely inappropriate. We simply relied on the lamps for lighting, and they were much softer.

I particularly liked the sliding doors. It made the room feel larger, with nothing to block the movement. The Aveda products served up a luxurious touch after our relaxing showers under a great shower head (excellent water pressure!).

We ordered room service for breakfast one day, which we don't normally do, and it was probably the tastiest hotel meal I've had. Both of our pancakes were fluffy and served fresh and hot, like the sausage, and the berry bowl was huge with sweet, bursting berry goodness. A real treat.

We will definitely keep this hotel on our radar for future visits, though as limited budget travelers, we are subject to the whims of the Priceline genie. This time, we really lucked out.

17/02/15 | Link | Rating: 5.0
244. Cyndi J.
I really enjoyed this hotel.  The valet set the tone for our stay.  He was very nice and helpful, and even commented to us as we came and went.  The bar downstairs is nice.  There are even electric outlets to charge the electronics without which we cannot live, breathe, and tweet.  

The room was comfortable, clean, and in good condition.  The linens were nice, and the towels were big enough to wrap around me.  The bed was the right balance of soft and firm.  We had a nice view outside our window as well.

07/04/15 | Link | Rating: 5.0
245. Ariana M.
Things that made my stay great:
+ Friendly staff
+ Yummy Restaurant
+ Coffee bar in the morning
+ Cocktail bar at night ;)
+ Fitness center
+ Great location (walking distance to pikes place!)

28/04/15 | Link | Rating: 4.0
246. Stefanie A.
Spent Saturday-Thursday here during our visit to Seattle this past week. Husband is a lifetime platinum Marriott member, so we used some points to stay here. When we booked there was a deal: book 4 nights get the 5th free. Not bad.
Took the light link rail from the airport to the university st station. Didn't know how hilly Seattle is and unfortunately we had a VERY uphill walk with luggage to the hotel. So FYI you may want to take a cab from the stop to the hotel. Good workout though! We arrived around 12:30 and our room wasn't ready yet, so we left our bags at the desk and went to Jeff, the concierge, with ideas for something to eat/do while waiting. Jeff was great, really knows his city. Directed us to a great oyster bar called Taylor's in pioneer square. When we got back around 3:00ish, our room was ready.
Room was on the 27th floor (second from the top) and was decent size. Comfy bed, but a few issues...sound on the tv was messed up. You had to repeatedly keep pressing the volume button to get it to go up. Esp a pain since you had to do it every time you turned it on. Other problem was the water temp in the shower...the last two days, the only temp water we got in there was really hot to scalding hot. Not sure why this was....def made for some real quick showers. View could have been better (had a view of the freeway) but we weren't in the hotel for much besides sleeping and showering so who cares about a view anyways. Location is good- walking distance to the market and all the action in that area. Keep in mind that going to the market is downhill which is easy, but going uphill is tough.
A plus of being a lifetime Marriott member is that you have free access to the club lounge (something others have to pay extra for). My husband has stayed in MANY Marriotts over the years and said that this lounge was one of the best. Located on the 28th floor, with amazing views of the city. Complete with a bar, and complimentary breakfast and evening snacks. Gym was located on the 4th floor, was very clean & had alot of machines. Actually saw an employee cleaning in there during one of my workouts.

01/05/15 | Link | Rating: 4.0
247. Alicia W.
I did not stay here, my colleagues did (I'm a local Seattleite). However, we had a working dinner one night. The restaurant was clearly understaffed, and it took almost half an hour to even get our bottle of wine. When we asked for our water glasses to be refilled, we were told, "oh it's right behind you," as if we were to get it ourselves. When we commented to our waiter about how they must be understaffed, he was unapologetic and said,"That's the nature of the beast." This attitude led us to believe that this is not an uncommon occurrence. We did complain to the front desk, and my colleague was given a free breakfast.

The other strange thing about this hotel is that there isn't exactly a workspace. There are quite a few smaller sitting areas, so we chose one and set up shop only to find we were near the door that led to the smoking patio. I didn't think this was even a thing in Seattle with the strict non-smoking laws requiring people to be 25 feet away from an entry. We were about 20 feet away from the door and still had the smell of smoke wafting around us.

Overall, I found the hotel and its staff unpleasant and unprofessional. I do not recommend staying here.

09/05/15 | Link | Rating: 2.0
248. Tracy S.
This is a great location for someone traveling for work or business and wants to be downtown. You are in walking distance of the water, Pikes Place, Space Needle and a lot of the popular tourist spots.

The rooms are very large and very welcoming. The beds are super comfy! I had a very good night sleep when I was there, lots of pillows and great linens.
I also like the products they had in the rooms, Aveda hair and skin products were amazing.

My two complaints:
1. The bathroom does not have a fan, it needs a fan
2. There are no restaurants to eat at past 11 pm so if you are looking for late night food near and dear to the hotel, they don't exist.

11/05/15 | Link | Rating: 4.0