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Residence Inn Seattle Downtown/Lake Union in Seattle, WA

Residence Inn Seattle Downtown/Lake Union in Seattle, WA

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Company Info:

Rating: 3.73

Address: 800 Fairview Ave N, Seattle, WA, 98109

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    Comments (63):

    1. S. M.
    Well, after reading these reviews I realize we should book through Priceline or another cheap room rate site rather than rely on our AAA discount or Marriott Rewards status when trying to get the best rate for a room. We were very disappointed to know this particular hotel would not honor our AAA card to give us a discount on the room, only because we didn't present our card at check-in. I learned to give the card at check-in because not all Marriott's will kindly give at check-out.

    23/08/10 | Link | Rating: 3.0
    2. Josh L.
    Very accomodating staff and a great room.  2 bedrooms with a small living room and full kitchen.  What more could you ask for.  Oh a great view, free breakfast and light dinner.  Yeah they have all that too.  I will most certainly try other Residence Inn's.

    16/06/11 | Link | Rating: 4.0
    3. matty c.
    I really liked this place.  Very friendly staff, nice spacious suite room, clean and very updated gym facility at very affordable price.
    Their buffet style breakfast is spectacular!  You can make your own waffles, great eggs, sausages, pancakes, hash brown, baked goods, cereal bar, and all sorts of condiments.  Fresh brewed coffee served all day long.  It's about a mile away from heart of downtown area but public transportations make it really easy for you to get there.  Nice view of space needle and lake union from our room.  
    If I ever come back to Seattle, I would stay here again.

    03/03/09 | Link | Rating: 4.0
    4. Bunneh L.
    The Residence Inn is a pretty decent 2.5 star hotel.  Especially for the price, which is typically $129 - $139/night for a large one-bedroom suite w/kitchen.  The facility itself is solidly mediocre.  Don't expect elgance or glamour.  It's certainly no Fairmont Olympic, or hell, even Hotel Vintage Park, but for the money, I think you really get a lot and that's what makes this place so great.  

    First off, the suites are really big!  It's almost a full-sized one bedroom apartment.  The living room was spacious, with one couch, coffee table, tv, side chair, and fold away bed/cot.  There's even a balcony!  (But the sign says you can't smoke on it.)  The kitchenette has two burners, a full-sized sink, and full-sized fridge (perfect for keeping beer and beverages cold!).  The bedroom is also large, with a king bed, two nightstands, and a desk.  The bathroom is also spacious!  The whole place had a very roomy feel, which is a nice change of pace from your average hotel room.  

    Also a nice touch was a little convenience store in the hotel lobby, where you can buy snacks, frozen dinners, and medication.  They have a pool and hot tub too, but I didn't check them out.  They also have a complimentary hot breakfast buffet in the lobby, featuring scrambled eggs, sausage patties, and potatoes.  They also have cereal, bagels, waffles, and juice.  The worst part is that breakfast only lasts until 10am(!).  The food really isn't great, but remember, it's FREE.  Another perk is that there's plenty of street parking along the side streets, so you can avoid those ridiculous parking charges typical of most downtown hotels!  

    The location is also awesome.  It's close to everything:  downtown, Belltown, Queen Anne, U District (sort of), Capitol Hill, etc.  And it's right across the street from Chandler's Cove, which offers a plethora of dining options, including Daniel's Broiler, Joey's, I Love Sushi, Hooters, Bluwater Bistro, Chandler's Crabhouse, and Duke's.  

    They also make some people sign a "Party Agreement" where you agree to abide by the quiet hours that start at 11pm.  

    In short, I recommend this hotel because you get a lot of bang for you buck.

    19/03/07 | Link | Rating: 4.0
    5. Chas S.
    We were upgraded to the deluxe two-bedroom suite on the top floor, so probably the best they have. Two large bedrooms and small bathrooms and a nicely laid-out kitchen.  Beds were mushy.   A giant balcony with (sort of) view of the lake, boats, hills, and the space needle.  Great  neighborhood to stay in--near everything and happening but without the grittinessand tourist throngs of downtown.  And yes, even downtown Seattle has grittiness.  Didn't want to pay $23 for parking, so became a slave to the street parking meters--this means getting out in time to feed the meter at 8am.  Breakfast was pretty good.  Corporate and prefab, but hot and plentiful.  Came to really dislike the "hearth room" coffee.  Like 7-11's.    Comfortable, airy lobby. Staff was perfect.  Easy, comfortable place to stay.

    05/04/12 | Link | Rating: 4.0
    6. Chris S.
    Love this hotel.  The location is amazing.  We have twice stayed here and each time were upgraded tova luxury suite.  Not sure why, but I won't complain.  Very nice rooms and a great pool, especially for kids.  The deck for our room was AMAZING and huge.  Great views of the space needle and lake union.  It was particularly fun to watch all the seaplanes take off and land.  They would literally fly right over our heads, close enough to jump and touch.  Will definitely stay here when coming to Seattle, especially with the family.

    18/08/10 | Link | Rating: 5.0
    7. L M.
    I have stayed here many times and have always felt welcome. Stayed for 8 days last week and my only complaint is the horrible internet service. The front desk staff is always helpful and friendly, the rooms are always clean, the happy hour functions throughout the week are great and the suite type rooms are good for those who like to make their own food. The fitness room is small but offers enough to get a little cardio in. I like how close it is to everything and you can hop on the SLUT to go into downtown.

    27/03/11 | Link | Rating: 4.0
    8. Judy H.
    Wow...Janeane S. took the words right out of my mouth.  I guess I'll just add the other things I noticed during my 3-night stay here this past weekend.  

    One suite can easily sleep 4 people.  (You'll just have to plan your time in the bathroom accordingly.)  We had a no-smoking sign on the balcony too, but it's because we were on a no-smoking floor.  I'm sure they allow smoking on the balcony of the smoking floors.  Our room had a sofa-bed, not a fold away bed/cot.  It also had a TV in the bedroom (as well as living room).  

    The majority of the customers who stay here are on business trips or are in-between homes.  So the apartment-like feel comes in very handy.  The kitchen has everything you need from pots/pans to utensils to a dishwasher.  There is even coin operated laundry, grocery service and free WiFi (in the rooms...you have to pay for it in the lobby).

    The complimentary breakfast is served daily.  'Til 9am M-F and 10am Sat-Sun.  We ate it every morning.  It was honestly one of the best hotel meals I've had.  (And I've had breakfast buffets at 5-star hotels.)  My favorites were the waffle makers and potatoes.  The scrambled eggs were also yummy...odd for a hotel, I know.  The lobby has 24-hour coffee, tea, hot chocolate and apple cider.  

    The indoor pool, spa and dry sauna area is a bit small, but the hotel IS only 7 stories, so they must not expect many people in it.  This was my first experience in an indoor spa.  After less than 5 minutes, my eyes were burning so bad I had to sit up top.  I guess it's the chlorine?  The gym is next to the pool and also quite small...but free.  This may be the first hotel I stayed at with a free gym.

    I'm taking my rating down a star because of the inaccuracy of the information we received during our stay.  We were first told (by a new desk clerk) there was no shuttle service.  The next morning we're walking to the bus stop and the shuttle driver asks us if we want a ride.  What?  The shuttle runs every 30 minutes 'til 5:30pm and has various stops downtown.  (The driver was super-nice.)  Game day however, somehow the last shuttle was at 2:30pm.  No one felt it necessary to tell us that.  They also offer to call a town car to the airport for $30 (another piece of info we were told last minute), which is about how much a cab ride would cost with no traffic...but the town car is more comfy, so use it.

    This is the second Marriott Residence Inn location I've stayed at.  I'd do it again for the awesome price and the "apartment-like feel".  Who needs fancy, smancy hotels?  Not me.  I'm all about the free food and services.

    16/10/07 | Link | Rating: 4.0
    9. Kathryn F.
    Best residence inn ever! View was amazing from our balcony. No oven though, in case you want to bake cookies.

    06/02/11 | Link | Rating: 4.0
    10. jamie l.
    We just had a wonderful stay at the Residence Inn.  We had booked the 1 bedroom suite and when we arrived we asked for an upgrade and were given the 2 bedroom suite, which was great for us considering we had the kids too.  This place not only had the 2 bedroom suite, the room also had a living room and full kitchen.  We also had a perfect view of the Space Needle and Lake Union.  Breakfast was free and so was dinner.  I have to say the breakfast was quite good but the dinners were soso.  But you can't beat free now can you.  We were so impressed and comfortable that we stayed an extra night.  The staff was very helpful also.  The furnishing in the living room looked a bit worn and could use a replacement but that was our only complaint.  We will most certainly be back.  I'm sure we will always look for Residence Inn's in the future.

    11/06/11 | Link | Rating: 4.0
    11. JusTin D.
    I ended up checking out after my first night on a 5 night stay.  The room smelled like an ashtray and the service was horrendous.  To top it off the manger the next morning was even worse than the late night manager I experienced the night before.  I highly recommend to take your business elsewhere as I did.  I also had a wakeup call by housekeeping at 8:15 am.

    29/09/10 | Link | Rating: 1.0
    12. Jeremy K.
    4.5 to be fair, but i am open for negotiations.

    so we were just in seattle for one hell of a wedding. i should know, i officiated it.  woohoo as i exclaimed! i meant it.

    so we got in at midnight exhausted and almost delirious, we made it ok after our harrowing flight over canada as all of the US was embattled with a hurricane.

    so we check in, get our room and start to decompress/whatever you call it, when a gentleman who was at the front desk complaining about the party on his floor comes into the room. my guess was that the staff at the front at the time of coding our roomkeys forgot to point that out in the computer that that happend and gave this odd fellow a copy of our room key too.  boy were our faces red!  well needless to say wifey thought 10% room deduction was in order, to be frank i agreed, however only was able to get 'im really sorry" from the front desk.

    well after sleeping it off and awaking at 6am pst. 9 est for my brain, i decided to check out their breakfast buffet.  this is included in the room, which we had a wedding rate. the room itself was great, granite, dishwasher, fridge/freezer, i mean you could live in there but without an oven.  anyway not to digress, the breakfast spread was sweet. i got there early enough to get pick of the litter.  i got me a nice breakfast, swiped a free paper, 4 cups of semi good coffee and a tray for mers breakfast with some fresh fruit and whatnots..yum!

    so after they helped us find the correct bus into the university district (piece of cake with a transfer) we were hanging out in the sweet suite and a knock camea wrapping and at the door was a hotel staff with a gift bag. i at first thought it was a welcome bag for the wedding (you know water and snackies, well it wasnt.  it was from the staff on duty from the other night with a hand written apology with some waters and candy. weird, but welcomed. not as good as 10%, but now were talking equality.

    at 3pm they had cookies

    the next night was the wedding. i couldnt make it up to the honeymoon suite for afterhours as i was already 2.5 sheets and i had to see the fey/palin sketch(i called it 3 weeks ago folks!)  but the next day we got up there and man oh man, you have the best view of the bay, lake, hills, bridge, needle everything! fantastic!

    so anyway, it was way worth the money, the location is fine, parking is 20 bucks a night, but you can even use the public transportation (the bus drivers were incredibly nice )

    close to 5 stars, maybe if we didnt have the weird guy come into our room......

    15/09/08 | Link | Rating: 4.0
    13. Jasmine B.
    If you are undergoing treatment at the nearby Seattle cancer center this is THE place to stay.  The center is two blocks away and the Residence Inn is a good substitution for home.  The two bedroom apt are spacious and well equipped with new/clean and comfortable furniture.  The Inn takes care of all housekeeping duties including grocery shopping and putting the goods away.

    Breakfast is every morning and dinner is available 4 nights a week.  The only bummer is the daily parking rate and coin operated washer/dryer.  For $1200 a week I would think that would be included.  BUT, that is the only little teeny tiny issue.  The front desk/houskeeping staff are lovely.

    27/09/09 | Link | Rating: 4.0
    14. Thomas R.
    My wife and I are as close to constant travelers as it gets. 150 nights on the road is not unusual.

    I am from Portland and have stayed at about 30 Seattle hotels. All things considered, location, price, value, cleanliness, professionalism, this is one of the best hotels I have stayed at for the buck. $159 for a huge room with a view of Lake Union, balcony, serious micro brews and snacks at 5:00 and great food within walking distance. One bad, towels are at their end and I let them know, they said they were appreciative of the comment and would let the manager know immediately. Will see on my next visit. Not like they were terrible, but just at the end of what should be used at this property.

    No issues whatsoever other than the towels. Great value when you consider the brews, snacks, huge breakfast offering, location, room size and staff.

    T

    19/02/10 | Link | Rating: 5.0
    15. Road Warrio R.
    A very nice place.  This place is huge!  Very close to downtown.  I decided to walk to work since the road work in front of the building was making my life miserable.  Besides the weather was nice the whole time I was here before Labor Day weekend.  This is probably one of the nicest residence inn I stayed in.  It is a little pricey plus you have to pay for parking.

    10/12/12 | Link | Rating: 4.0
    16. Laura J.
    We arranged lodging here for our wedding guests.  The arrangements were easy to make and the cost per night was very reasonable.  according to my mother, the breakfast was terrific and she loved having a suite so she could easily entertain other family members in her room.

    apparently not all the gift bags got to guests and some were delivered the next day to their rooms, but otherwise a good deal for the money.

    27/10/10 | Link | Rating: 3.0
    17. Therese L.
    When you're traveling with kids it can be hard staying in hotels but with these suites and a good sized kitchen it was great.  Not that we ended up using it much because the breakfasts were so good - my kid made waffles everyday. With our small child in bed we could entertain our Seattle friends and family in the living area. I would definitely stay there again.
    The staff were friendly and helpful and fresh cookies in the evening were delicious! There's a play ground across the road for dry days and a small indoor swimming pool for rainy ones. Best sushi in town is across the road in 'I Love Sushi"

    07/07/10 | Link | Rating: 5.0
    18. Bizy Girl Interiors,LLC H.
    I use to love to stay here! I like the area, the cleanliness of the rooms and lobby...but to charge  $25 PARKING FEE was ridiculous! The front manager's response was that we could park on the under construction street! What a rip! It's the principle of the thing.

    05/03/13 | Link | Rating: 3.0
    19. Kendall S.
    While the hotel is centrally located, fairly clean with a good complementary breakfast some of the service was disappointing. When I asked at check-in if my room was ready (I had requested early check in due to a client meeting) I was told that it wasn't. Rather than offer to move me to a room that was ready I was asked to wait.

    When I inquired about the parking, the question of if there was a charge that was not included in the room rate for overnight self parking, it was never addressed. The website hadn't mentioned it so I assumed that there was not. The next morning on the invoice slipped under my door I found that there is a charge- $21. This is more than I have ever paid for valet parking, much less self parking!

    When I let the girl at the desk know that I wasn't happy that this information was not available on the website as well as not having been addressed at check in I received an insincere apology, with a "well... there IS a charge." Obviously.

    11/10/10 | Link | Rating: 2.0
    20. James P.
    For what it is, it doesn't get much better than this.  Obviously not a really luxurious experience, but I agree with all the other praise on here.  I would add that the front desk staff seemed preternaturally friendly.

    Two problems I experienced...

    1)  elevator is slow and easily overwhelmed--longish waits at times

    2)  housekeeping was a little uncareful.  one of my face towels had not been cleaned, which I unfortunately discovered the hard way (I'll spare you the details)--I don't think the problem was obvious, but still...not good

    01/03/10 | Link | Rating: 5.0
    21. Steve L.
    This property can be for any purpose: leisure (with spouse and/or family), business - or both: it is very convenience to Lake Union siteseeing and restaurants; has modestly priced garage self-parking; offers very nice morning complimentary buffet breakfasts; coffee is constantly available in the lobby; mini-market on-site allows you to pick anything 24/7 or something essential you may have forgotten before you left home.

    Rooms are spacious and window-laden. Ask for an upgrade (why not) and enjoy a 'mini suite' complete with your own private deck, deck chairs, tables and lounges. OH, and ask for a lake-facing property if available. Enjoy the boating activity and sea-planes that depart and arrive nearby on-the-water.

    Driving distance to the downtown shopping district and Puget Sound waterfront is approximately 10 minutes. We were further pleased that the front desk arranged for complimentary limo service to dining spots each night. NICE touch!

    25/04/10 | Link | Rating: 4.0
    22. K P.
    Just spent two weeks at the South Lake Union Residence Inn on family business.  Have stayed there six or eight times in the past seven years. Love the location! Very close to downtown but in a peaceful setting.

    The trolley to downtown is steps from the door and is a quick ride to downtown without the parking hassles. And it is a short walk to connect to the local free bus rides and the monorail to Seattle Center. In addition, the hotel has a crew of cabs that are cheap and very helpful.

    Across the street on the lake are many great restaurants. My favorite this trip was Dukes.  Ate there several times this trip and got take out several more but still didn't get to try out all the interesting items on the menu.

    The new park is a favorite walking and jogging location in addition to the strolls along the water front. Further out Eastlake Ave are more shops plus the wonderful Serafina restaurant and great Johns Market with their sandwich area and wine selection.

    Love the morning breakfast that is included and have never seen a larger one. Huge selection. Very efficiently handled.  

    And having all the space in the one bedroom apartments is  a luxury for the price range.  The housekeeping staff does a fine job.

    As always, the front desk was very supportive, professional and courteous. I needed to extend my reservation numerous times this trip and it was always handled with the least inconvenience to me despite the hotel being full at one point for a major holiday weekend.

    This hotel is our family favorite and we always look forward to our stay there.

    31/05/12 | Link | Rating: 5.0
    23. Bill C.
    Nice hotel, we received an upgrade to the luxury suite with spectacular views of the lake.  Spacious rooms with large patio overlooking lake union. Nice and friendly staff.  Parking below the hotel was easy and secure.  We walked to events downtown from the hotel, which wasn't a bad walk, maybe 1 mile from the market/bay.

    27/08/11 | Link | Rating: 4.0
    24. H M.
    I was pleasantly surprised to walk in and realized the brightness of the rooms were due to the large windows facing Lake Union.  We enjoyed the view of the boats, people sailing on the lake, and planes taking off.
    Having two rooms was perfect for our family.. the kids on the OTHER side with their own TV and ours with a desk for the computer and our own TV.  There was a 3rd TV in the common area next to the kitchen.  Having the kitchen makes it convenient to have a small gathering as you can refrigerate drinks, have a microwave to heat up food (from Trader Joe's, etc) and plates, utensils to use. The room was very comfortable and relaxing.  I'd go for the end rooms next time where they have a larger patio facing Lake Union.. breakfast out in the patio sounds like a plan. :)

    21/10/10 | Link | Rating: 4.0
    25. David D.
    Last minute reservation on the 4th of July.  We got a partial lake view and we were in the middle of the 4th of July action.   A big thank you the staff at hotel for opening up two of the suites with large balconies.  All us that did not have lakeviews could see the fireworks perfectly.  

    We had a great breakfast in the morning.  Parking was easy. Staff pleasant and the room was clean.  

    Can't wait to come back next year.

    08/07/11 | Link | Rating: 4.0
    26. Casey F.
    We had a great experience at this Marriott this past September when two of my friends and I were in town for a wedding. We chose this hotel over the only slightly more expensive (courtesy of Priceline) hotel downtown. Getting downtown was a snap due to the trolley outside and cabs on the way home.

    We expected this Marriott would have more room for the three of us, and boy did it ever. It was bigger than my one bedroom apartment back in Boston!  The living room kitchen area was functional and spacious, the bedroom was large, and the bathroom conveniently had the sinks outside of the toilet and shower area (crucial when three women are primping and preening for said wedding). The sofa bed in the living room was fairly comfortable, or so said the friend who slept on it, and the TVs in both rooms were huge.

    My favorite part of our stay, however, was the fish we "rented" for the duration of our stay. Yes!! We had a PET!!! It was a Beta fish, or siamese fighter, and his name was Cecil. For just $5 total for our three nights, we benefited from the joys of Cecil's company. He was quiet, but we shared some insightful gazes. All of the proceeds of the fish rental were donated to the nearby cancer hospital for children, which gave us a warm and fishy feeling in our hearts.

    The downsides of our stay were as follows:
    - The breakfast rush in the morning. Dude. It's just free pancakes and eggs, no need to push. I'd skip this and spend the extra dough on 13 Coins. It's way tastier, and more relaxing.

    - The fire alarm 1 hour before we were supposed to leave for the wedding. Hard core standing outside waiting for the firemen fire alarm. Once it was apparent there was no fire, just a piece of burnt toast, we snuck back inside to finish our preparations.

    All in all, I'd totally return to this place, especially if it were for more than one night, and I was with more than one other person. 4 stars.

    15/12/08 | Link | Rating: 4.0
    27. Wine T.
    Great hotel.   Nice large rooms with living area and kitchenette.   Clean rooms, comfy beds, friendly staff, nice lobby and common areas.   Great breakfast and nice that they offer an evening guest reception certain nights.   I just love having a suite here as the standard room instead of just a regular hotel room elsewhere. I will definitely stay here again.   Last time I was in town I stayed at The Four Seasons.   While that was absolutely awesome, I still think I might stay here again the next time because I really love having the space to move around in my room (Living room and bedroom and kitchen area).   It might not be the 4 Seasons, but it definitely has something great to offer that would bring me back again.

    16/10/12 | Link | Rating: 4.0
    28. Brianna B.
    This hotel was PERFECT... Full kitchen, huge bed, roomy balcony with an AMAZING view.. Great staff, complimentary breakfast.. I have absolutely nothing bad to say about this hotel.. Can't wait to stay here again and again!!

    16/10/12 | Link | Rating: 5.0
    29. Zain K.
    For the insanely low rate I got on Priceline, this place was a steal.  I had a comfortable, modern, and well equipped one-bedroom suite, and wished I were able to stay for more than the one night I had in Seattle.

    The gym was good for a hotel of this caliber, the lobby was spacious and inviting, the staff were very accommodating, the free wifi worked well everywhere I tried it, and public transporation downtown was quick and easy.

    A couple of things I didn't care for were the fact that parking cost $20, and that breakfast (which was otherwise excellent) ended at 9a on weekdays.

    (BTW, I recommend eating at "I Love Sushi" a couple of blocks away.)

    19/04/10 | Link | Rating: 5.0
    30. Lisa V.
    Great service, great value, clean rooms.  We are here for memorial service.  stayed here because its close to service location...they took great care if all of us.  They were very kind and attentive to us, and seemed to genuinely care.

    07/01/13 | Link | Rating: 5.0
    31. Terry S.
    Very clean...spotless. My son's mother is an GM at a Mariott in Hillsboro and my son even bragged how nice it is here,. Last night when we walked into the lobby up to our room he said, "I'm moving in."

    No street traffic, horns etc. I paid $13 in taxes! $23 to park. Total $156. And the Beavers lost to UW. :(

    Breakfast was wonderful. Ham, eggs (I didn't like the potatoes) waffle, sweet roll, oatmeal. Good coffee available all day in front entry way. If the manager would like to put me in a commercial I'm available.

    There was a very nice restaurant open until 2am across the street I had the NY steak with fried potatoes. Nice wait help (asian) with beautiful long hair.

    30/12/11 | Link | Rating: 5.0
    32. Aidan P.
    Positives:
    Nice staff, for the most part.

    Negatives:
    Rooms are okay, but wearing in places, and don't feel super clean - I chuckled when I saw the new Residence Inn commercials on TV as the two versions are nothing alike.  

    The gym is tiny, with a low ceiling and harsh lighting, and you have to walk through the pool area to get to it where the floor is usually pooled up with water.

    Breakfast is bearable, but makes you feel a bit gross after awhile, but its free so you get what you pay for.

    Location is atrocious unless you have a car.

    Some staff are grumpy, and you get the feeling that they feel they are doing you a favor by serving you (two girls that work the morning are an exception, they have smiles on their faces and great attitudes).

    I needed to book 11 weeks of travel in a row, and I got the feeling that I was a nuisance, not to mention they 'raise their prices' (despite a corp discount) in April and then again in June.  Currently, with the same corporate discount, the Westin in downtown seattle costs me $14 more, and its cleaner, nicer, more central to downtown and the staff are outstanding.

    I have since canceled my reservations, and will be staying elsewhere - this Residence Inn could stand to lower their prices or up their game.

    03/05/12 | Link | Rating: 2.0
    33. Sanita M.
    This is first time I was in Seattle and the only bad experience I had was with this hotel. First of all, I had many issues with the payment, the stuff there was forgetful and unorganized. The manager and the staff at the front were not nice. This impression was not because of the payment trouble.
    Generally speaking, they need to improve their hospitality, especially the black guy at the front who was there at that time (December 2011).
    I even tried to call them afterwards to adjust my payment but they were rude and hung up on me. Only after few days they solved the problem but didnt apologize.
    I was also surprised about the parking charge, that was very expensive.
    Other than this, the suite was alright, with Wi-Fi - so here you go - 1 star.
    But please train your stuff and teach them some politness! This was the worst hotel experience from Marriotts - and I have stayed in many of them, all around.

    07/02/12 | Link | Rating: 1.0
    34. Phillip A.
    Anything positive that I could say about this hotel was counteracted by their customer service.  When I got back to the room after dinner I had a message from the front desk.  They said that my credit card wouldn't go through.  I went on the card's website & checked the balance & there was plenty of room.  So I went downstairs & they said it wouldn't go through.  I called the bank for the card I presented when I went in.  They said that they didn't show any charge or any attempt.  I feel bad because I was mad at the girl at the bank because she couldn't help me.  Then I found out that they were trying a MasterCard instead of the Visa I gave them.  I have a MasterCard, but not the number that they had & I don't use that for business.  So when they finally used the Visa that I gave them WHEN I CHECKED IN, it went through.  Instead of being apologetic, they basically acted like I had screwed up, but now it was fixed.  If they had been apologetic for wasting 30 minutes of my time, I would have been fine.  I didn't need any perks for my troubles.  Instead, they acted like it was somehow my fault that they had some other poor sucker's credit card info & that they were trying to charge him money he didn't owe & that they were wasting my time & treating me like a deadbeat.

    Maybe I caught the wrong crew & you might get a competent one.  I won't stay here again.

    15/01/14 | Link | Rating: 1.0
    35. S C.
    OK, get this right. It is basically a good deal. That is, if you get a view room. The location and the view makes this hotel. The building is 80ish, very ugly architecture, but that is subjective I admit. I think it was formally an Embassy Suites, due to the design.  You have read about the breakfast. Yes, many choices, but not gourmet.  It comes close to being satisfying, but does save one a good deal of cash.

    The overall staff was friendly and the place was clean. The furniture in our two room suite was beaten down and in need of replacement. I kept thinking "how many other families have stayed in this room?", "how many rough characters have been here?".

    I gave a good rating due to location, view and price. I'm sure an upgrade will occur before long including a price upgrade. And, oh, I forgot to mention the high parking fee and dangerous driveway. perhaps I'm naive about big city hotels, but I don't like to pay for parking. Of course it is obvious that Seattlites hate cars (unless they need one).

    18/07/13 | Link | Rating: 4.0
    36. Bruce W.
    Really enjoyed our experience here. A HUGE patio on the highest floor they had with fantastic views of Seattle and the Lake. Room was extremely clean and large. Kitchen was well-stocked. Couldn't have asked for more.

    12/07/13 | Link | Rating: 4.0
    37. Katie L.
    This is a great hotel.  The hotel is super clean, the housekeeping staff does a top-notch job, and the desk staff provides great service. The bed is SO COMFY!  I like it better than my bed from home.  Their continental bfast is great--it has tons of options to satisfy anyone's breakfast needs.  Also Monday-Wednesday they do a light "dinner".  They had pulled pork sliders, coleslaw, baked beans, and mac salad when we were here.  Also Wednesday is free beer and wine night--can't beat that!

    We're in a suite and the kitchen is nice-full size fridge, microwave, stovetop and stocked with a few pots/pans, dishes, utensils, and glasses.  Love it!

    Lake Union is a great location--accessible to downtown really easily and is right on beautiful Lake Union.  I took the opportunity to do a 7 mile run around the bulk of Lake Union and loved it!

    12/09/13 | Link | Rating: 5.0
    38. Hassan S.
    I live in Seattle, yet I have stayed in this hotel for over 2 months in total (I am still in it as I write this review) and over 3 different stays, that's what happens when your condo gets damaged by water and hardwoods need to be replaced 3 times... Yes, I am that unlucky, and thank god for insurance.

    This hotel is meant for long stays, all units have a mini-kitchen in them, cooking ustensils, a dishwasher and a fridge/freezer along with a mini-living room next to the beedroom and bathroom, they accept dogs with a $100 cleaning fee. The quality of the rooms is pretty good overall and the place is clean and quiet. The kitchen doesn't have a 'real' oven but simply two medium-size heating pads and a microwave, so don't expect to cook a giant meal here. The usual desk, TV with cable are there as well as a small dining table, and you have a mini-swimming pool, washing machines and a small gym on the 3rd floor as well.

    The staff is really nice and goes out of their way to make you feel at home. They provide home made cookies every day, pet the dogs and sometimes have treats for them, react quickly when something isn't right in a room, ... The one small complaint I'd have is that the maids don't really wash the dishes, they simply put them in the dishwasher and start it, which results frequently in the dishes still being dirty as they come out but you can do your dishes yourself obviously.
    One nice perk is the free breakfast every morning (ends at 9:30), they provide warm food (pancakes, potatoes, ...) along with the typical breakfast items : yogurt, cereals, muffins, orange juice, milk, fruits, ... They also provide a free meal 2-3 days a week in the evening around 6pm as a way to have people meet and talk which is nice.

    Location-wise it's a bit out of downtown but the South Lake Union tramway and the stop for bus 70 is right by the door and both go to downtown in less than 10 minutes plus the lake is right there along with a few restaurants. They have free Wi-Fi throughout the hotel along with a wired connection in each room.

    Overall it's a great place, don't expect the furniture quality or amenities of a 4 stars hotel, furniture is closer to a 3 stars and it lacks a few of the amenities of downtown 4-stars hotels (no onsite restaurant for example), but it does its job well, the staff is great and it is clean and well maintained.

    28/05/12 | Link | Rating: 4.0
    39. La C.
    Great hotel, excellent location, wonderfully honest housekeeping!

    I did something extremely stupid on my trip, as I went and bought 2 new pairs of pants for my cruise at the REI here, and then left them in my room.  Housekeeping turned them in, and the front desk held them until I returned from my cruise.  The housekeeping lady refused a $20 that I wanted to give her.  Unbelievable!

    The hotel was clean, quiet, and was in a great location for walking to everything or taking the free trolley.  The breakfast here was excellent, and included with the room price.  Lake Union is right across the street, with wonderful walking and jogging paths.

    I would definitely stay in this hotel again!

    25/08/12 | Link | Rating: 5.0
    40. Sonja B.
    Nice place to stay - we stayed here before and after our Alaskan Cruise. It was in nice walking distance of a lot of the Seattle Tourist areas.

    The rooms were nice and what we expect from Residence Inn. The Main Desk staff were fantastic! Mary and Elizabeth, in particular, really stood out during our stay.

    My only negative was the breakfast staff:
    The breakfast was served until 9:30 am - and at 9:15 am when the dishes ran out, one of the ladies working on the buffet refused to put out anymore because it, "was about time to stop serving." Nevermind the fact that it was NOT 9:30 am and there were at least 10 people wanting plates.

    13/06/12 | Link | Rating: 4.0
    41. Michelle E.
    I have no complaints about this hotel. Everything is top notch.  We got a room through a Priceline "name your own price" deal, and it was above and beyond what we expected for a 3 star.  We checked in and they immediately upgraded us to a 2 bedroom suite (the priceline deal was for a studio), so nice for us and the kids to have our own rooms!  Very clean, roomy, and they put us right next to the pool (how did they know our kids would spend every last spare minute we had in the pool/hot tub/sauna?!).  Breakfast was great, too...plenty of options.  Parking was a little steep at $23/night but you'd pay more downtown.  We didn't need to use our car the whole time we were there, took the streetcar downtown and walked to the Space Needle.  
    A great way to end our vacation.

    27/07/12 | Link | Rating: 5.0
    42. Randy C.
    Location is nice, off the beaten path but right on Lake Union and across the street from some great dining. We had a waterview room which was nice but we were right at the tree line (4th) floor and had to look around trees. Parking is available on the street but I chose to use their garage $23 plus tax, The room was clean and quiet. Breakfast was good but crowded. Over all I would stay here again if I needed to be in this part of town.

    05/11/12 | Link | Rating: 4.0
    43. Naomi E.
    This Residence Inn is located in an amazing spot right on Lake Union and I loved it here!

    We stayed here for three nights and I would most definitely stay here again.  Our room was a suite with the master bedroom separated from the living room area.  We had a kitchen, two televisions and a huge king bed and bathroom.  We also had plenty of space for luggage and other shopping bags we had.  Housekeeping was amazing and oh so friendly. The layout of the hotel is not like any other Residence Inn I've been to.  Concierge was amazing as well.  They have garage parking under the hotel and you'll need to pay for, unless you have some wonderful coupon or deal that'll get it for you for free.  Parking is about $20 to $30 a night.  Other than that, there are amazing restaurants across the street from the hotel.  I would recommend walking; driving can be a hassle and you'll need to pay for it as well.  Overall, I would stay here over and over and over.  Definitely recommended.

    30/03/13 | Link | Rating: 5.0
    44. Jen C.
    Amazing hotel with great, friendly service, clean, comfortable rooms, good value, and awesome amenities. I definitely recommend this place if you are traveling with kids or even with friends or family members, as the suites are incredibly spacious with full living rooms and kitchens, helping you save money with the ability to cook and eat in as opposed to having to eat out every day.

    The free breakfast every morning is great, with all of the breakfast staples plus extra goodies like chocolate chip waffles and southwest omelets. Their housekeeping staff is amazing, as they will come in every day (rare in an extended stay hotel) and not only make the beds, take out the trash, etc., but also do any dishes you have in the sink, clean up the kitchen and living room area, and more! They are great! The front desk staff is also very friendly and accommodating, calling up to the room to see if it was to our liking right after checking in.

    The location of this Residence Inn is also great as it is right off of Lake Union and close to all the Seattle staples: Pike's Place Market, Space Needle, downtown, etc.

    Only reason this place loses a star is because their free wifi and internet service is almost non existent, and we could not get a good internet connection the entire time we were here, even when plugged into the wired connection. Not sure why it's such a problem, but it was very aggravating. Other than that, A+!

    Definitely recommended!

    21/03/13 | Link | Rating: 4.0
    45. Martin C.
    Great location & awesome breakfast buffet. Plus, food is free when staying at Residence Inn.

    06/11/13 | Link | Rating: 5.0
    46. D K.
    If I could give a zero star, I would. Definitely shocked about my stay since I read so many average reviews that it was a 'decent' place. The hotel is filled with bugs, woke up in the morning and my legs were covered in bites. I let the ladies at the front desk know about the issues we were having and they promptly denied saying there were no problems. Lacking on customer service much?

    25/10/13 | Link | Rating: 1.0
    47. Jim R.
    A comfortable hotel recently updated with large comfortable rooms, kitchenettes with new appliances including refrigerator, cook-top and dishwasher and spacious bathrooms.

    The location is a little off the main drag and across the street from south lake union.

    I paid $169 on a walk in basis after another hotel lost my reservation.  It turned out fine as I found the hotel comfy and quiet. Plus they offer a free breakfast with a ton of hot and cold choices including waffles, eggs, sausage, baked goods, coffee, juice, fruit and more.

    27/02/12 | Link | Rating: 4.0
    48. Tony L.
    Stayed in the two bedroom luxury suite and it needs some updating. Back door to patio was a two person job to open or close and the room is becoming dated. They are updating the lobby of which should be nice, adding a bar! People are usually very nice and they were this time as well except at checkout when we asked for a late checkout. Otherwise it was good.

    23/01/14 | Link | Rating: 3.0
    49. Jamie C.
    Our trip to Seattle has been bad. I mean terrible. Maybe horrible or miserable. Long story short, my transmission went out basically right after driving from Portland and checking in. Finding a tran-service station on the quick in downtown has NOT been easy but at least my hotel is nice, since 90% of my 'vacation' has been spent in it.

    The morning breakfast Buffett is huge. Cereal, oatmeal, bagels, toast, English muffins, yogurt, granola, eggs, meat, waffles, juice, coffee, hot chocolate, mini muffins, fruit, pretty much anything except doughnuts. Hey, sweet tooth! And on Monday-Wednesday they have an afternoon social at 5 where random snacks are served. The day we made it had soup and salad. They just needed some bread or crackers to go with it.

    The front desk is really nice. They told me about good nearby happy hours and were understanding when I told them that my car was in the shop 2 of the 3 nights I paid parking for. They will also upgrade you if they can which is really thoughtful. I had a pretty decent view of the Lake Union bay from my room which was beautiful especially on the 82+ degree days when tons of sailboats were out.

    One of the most important things: the beds were comfy! I'm not usually a firm person (when it comes to beds) but these were amazing! My bed at home is an expensive pillow top but it isn't even as good as these. HOWEVER, the pillows sucked! My 17$/2 pillows from Costco are far better than these hard lumps. And I love a good pillow.

    The other reason it wasn't 5 stars was because the rooms were kind of blandly decorated. I love homey boutique hotels that are  more cozy and inviting. They make you feel more comfortable and at home. Marriott decor always seems to fall on the ugly side of modern which isn't my taste but not a big deal.

    09/07/13 | Link | Rating: 4.0
    50. Eric P.
    Much nicer hotel than the nearby Courtyard. Free reception each night in the taproom from 5:00-6:30 with light dinner, which isn't all that great, but there are several well-Yelp-rated restaurants across the street. Big, clean guest rooms with the updated Residence Inn decor. Great fitness center with free weights, five treadmills, four ellipticals, cable weight station, and machine weights.  Nice views of the lake if you ask for a room facing it.

    15/04/14 | Link | Rating: 4.0
    51. Scott M.
    Significantly different in structure than most of the Residence Inns, it has an atrium, indoor entries, it is not all it promises to be.

    The front desk tried for the most part to accommodate but the service was just very inept . Lake front room proved to be lake view overlooking street construction. Cots, although ordered, were not in room  On and on. It is a self service hotel!

    Breakfast was bountiful with good variety. Quality was another question.

    Biggest negative, however, was its location. It is a robust 20-25 walk to Pikes Place
    and frankly, its in a rather downcast part of Seattle. I would do my due diligence before booking.

    07/10/13 | Link | Rating: 2.0
    52. L M.
    If you're visiting without a car don't be deceived by the "downtown" foolishly tagged on to the name of this hotel listing. Yes this hotel has a fantastic view of the lake because it's in the South Lake Union area not in Downtown Seattle. It's about a mile from any downtown attractions such as Pike Place & Puget sound (might not sound far, but how fast can you walk a mile downhill one way then back up), and a vigorous 20 minute walk to the space needle.
    If you are visiting with a car don't forget the 20$ daily parking fee as well as all other parking fees you encounter when you drive to the places you want to see.
    I would like to say that what this place lacks in location is compensated in accommodation; sadly the furniture is raggedy by that I mean the condition of the furniture is worse then what you'd find in a second hand store. Gross.
    My advice: stay here only if there is no availability at a more desirable location.

    07/10/14 | Link | Rating: 1.0
    53. Christine A.
    We really enjoyed our stay here! We were traveling with an infant and they quickly provided us with a Pack N Play for us to use. The beds and pillows were super comfy and I love hotels that have full length mirrors. You can't beat their daily complimentary breakfast, which goes from 6-10 AM, and has just about everything -- bagels, waffles, eggs, sausage, potatoes, yogurt, etc! We took advantage of their complimentary coffee multiple times throughout the day and my husband also used their gym, which he said was really nice. When we returned home to San Diego, we realized we had left my husband's watch in our hotel room and they promptly mailed it to us and we received it within a couple of days. We were so grateful! One of the better hotels I've seen, SO glad we stayed here!

    19/07/14 | Link | Rating: 5.0
    54. Megan L.
    Pros:
    Nice-looking interior with fancy lobby for a Residence Inn
    Good prices for a one-bedroom with kitchenette
    Hot breakfast included
    Big balcony with view of space needle

    Cons:
    Unexpected daily parking charge of $25

    28/12/13 | Link | Rating: 4.0
    55. Taylor F.
    Would give half a star if i could. The staff is incompetent, the rooms are run down and they charge you, "authorize", for your entire stay plus a couple hundred extra. The manager Amanda has no clue how to explain what the hotel is doing and is extremely rude. We were authorized 1300 dollars for a 500 dollar stay and the only thing we were told is because it's what the computer thinks it should charge. Will never ever recommend nor stay again and we are currently here trying to find another room. Absolutely ridiculous. On top of it all its my wedding weekend which if you've ever been part of a wedding it's not exactly a stress free weekend.

    07/02/15 | Link | Rating: 1.0
    56. George F.
    I've stayed here a few times on business trips.  The place is a bit dated but nice enough.  The downstairs bar is great with local beers/wines and a few TVs for sporting events.  I like the lake side rooms much better than those on the back side.  Somehow despite being platinum with Marriott and paying a pretty steep rate, we got stuck in the back this trip.  You can barely step out onto the balcony.  But the rooms are large, clean and comfortable.  And the location is convenient.  Not one of my favorites but nice enough.

    30/09/14 | Link | Rating: 3.0
    57. Kevin F.
    This is a really nice Marriott Hotel. The only thing that I found unfortunate for Marriott was that it is kind of shoehorned between places that would be interesting to walk too. For example, to get over to the restaurants on the water side you have to cross a major road and the restaurants there are just not that great compared to all the wonderful foodie places downtown Seattle has to offer.

    23/06/14 | Link | Rating: 4.0
    58. Pete H.
    Great hotel. Clean, very nice staff. Pretty close in to downtown Seattle and everything we needed for this trip, which was touristy stuff.

    They had a decent gym here. Not the best I've seen in hotels, but OK.

    Every day they had a free appetizer event in the lobby. That was nice. Sometimes we'd be out in the city for the day, have a big lunch out, and just have that for dinner with some snacks later.

    I would not hesitate to return here.

    22/08/14 | Link | Rating: 4.0
    59. Sheila E.
    Stayed here a few months ago for a long weekend trip with the BF. Stayed at this property because we used Marriott points, and also wanted to have a parking garage, to have easy access in and out of the hotel (without having to wait for valet parking).

    Location is decent, but not great, if you want to walk around downtown. It's close to the lake, which is nice, so it just depends on what you want.

    Room was clean, but the decor is a little dated. Fridge and microwave in all the rooms, so that's a nice bonus, and they have a daily happy hour as well as breakfast, which is nice. Food is okay, but not great, but we did eat there a few times. Service was also really good, which I always appreciate.

    Overall, not sure if I'd stay here again, mainly because I have other favorite hotels closer to downtown Seattle, but for a Marriott property it's okay.

    12/10/14 | Link | Rating: 3.0
    60. Kim S.
    Dont stay here unless you like unattended kids running around. For a hotel that is meant for long term stays for professionals or during home repairs, there are way too many kids here. Was here for several weeks and witnessed kids in the breakfast area, cutting in front of people, unattended, with NO SHOES. I did not see the hotel staff doing anything about this. Kids walking around by themselves on the floors. Kids screaming in the hallway at 9pm on a weekday and then a kid crying in the hallway at 6:30am the next morning. Too many tourists letting their children run wild at this hotel. Not to mention one night I had to call the front desk at MIDNIGHT because there were 4 UNATTENDED children in the room next to me slamming their door and screaming and running into the wall for 45 minutes.

    14/05/15 | Link | Rating: 2.0
    61. Aleece W.
    5 Stars for Amanda at the front desk!  Very helpful.
    Enjoying our room. Comfy beds and plenty of room.

    22/03/15 | Link | Rating: 5.0
    62. Haley S.
    Fun, funky looking hotel. Nice, big, clean rooms. However, the plumbing is garbage, a snotty front desk guy wants nothing to do with anyone, and the wifi was terrible.  We even paid extra for the better Internet and it was constintly going down. Whenever the dish washer was ran the bathroom sink filled up with gunk and the water drained out of the toilet which made it hard to flush.

    The free breakfast wasn't too shabby.  The sign on the ham that read "Canadian Turkey Bacon" every morning for the 2 weeks were there was both confusing and weird. No wonder Americans think us Canada's are so strange.

    I would stay there again though.

    20/04/15 | Link | Rating: 3.0
    63. Joshua T.
    Was in town for a couple weeks and stayed here at the Residence Inn. Great stay overall. Rooms are super spacious, there's candy at the check in, staff are super cool folks who go out of their way to make your stay great, and there's a shopping service for groceries!!

    It's still pretty central to a lot of food, entertainment, and neat tourist spots, but beware that it's quite a trek if you've not got a car. If I remember correctly, the walk to pike place market was 30-40 minutes?

    Anyways, very much recommended :)

    22/04/15 | Link | Rating: 4.0