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Sheraton Seattle Hotel in Seattle, WA

Sheraton Seattle Hotel in Seattle, WA


The Sheraton Seattle Hotel is conveniently located in the center of the city, steps from exciting nightlife, gourmet restaurants, world-class shopping, Pike Place Market and Seattle's best attractions.  Settle into one of the 1,258 smoke-free guest rooms, offering breathtaking views of the Emerald City.  Work out with comprehensive fitness equipment at the newly remodeled Fitness Center, located on the 35th floor, featuring a 40' lap pool and Jacuzzi.


Daily Grill: enjoy the ambiance of the 1930s with traditional-style entrees and homemade desserts.

In Short Order: "grab and go" cafe located next to the fireside lobby. Choose from a variety of pre-made sandwiches, salads, and snacks.

Lobby Lounge: people watch with floor-to-ceiling windows overlooking Pike Street while enjoying regional wine and microbrews.


Established in 1982.

On November 10, 1982, the 35-story, 840-room Sheraton Seattle Hotel & Towers opened its doors in the heart of downtown Seattle. In 2005, Sheraton began a $130 million expansion renovation to include the new 25-story Union Street Tower, an 18,000 square foot Grand Ballroom, and a 10,000 square foot Junior Ballroom. Our new, luxurious space opened in 2007 with a total of 75,000 square feet in ballroom and breakout space condensed on three floors, 47 total meeting rooms, and 1,258 stylish guest rooms--still right at this Northwestern city's thriving center.


Company Info:

Rating: 3.72

Address: 1400 6th Ave, Seattle, WA, 98101

    Hotels in Seattle, WA



    Comments (316):

    1. Sparkely K.
    I just spent four nights there and really enjoyed my stay -- except for the dreadful person in the next room who stayed up late every night and slammed her door repeatedly.  Food was great (if you like burgers try their Angus Burger - OMG it was amazing), very professional staff, clean and comfortable rooms.  I stayed on Club Level (which is in the old tower and it was really nice) and got free breakfast and hors d'oeuvres; both were VERY tasty.  The breakfast included larges bowls of fresh in-season fruit and had the best raspberries I've ever eaten.  Great high-end pastries, too.  The housekeeping staff was gracious and helpful.  Had a room on the top floor with views of the mountains and water.  Located in the middle of everything and I had a chance to walk all over the place, including just a few blocks to the Pike Place Market.  Shopped at Macy's and had great service there.  Would definitely return.

    04/07/07 | Link | Rating: 4.0
    2. Rod S.
    The hotel was nice even though it was still under renovations. One thing I noticed right away was that the staff didn't seem happy to be there, but it was friday night and I am sure they all didnt want to be there. I walked into my room not knowing what to expect and I was pleasantly suprised. The room was very spacias and the views were nice. The bed was comfortable. I was in RM 1901 - Traditional King. I didnt feel that this hotel was a 4 star, but it was stilla very good 3 - 3.5 star hotel but they charge a 4 star price. I would have not stayed here if I didnt get a steal of a deal on Hotwire. It was close to a lot of shopping and all the stores downtown and only a few blocks from Pike's Public Market. The only incident I had was at 11:15 friday night. I hadnt had anything to eat all night long so I called down to room service and was on hold for 15 minutes listening to music and the same hotel recording. I called down to the front desk and explained the issue and they just connected me to the same line - so after being on hold for another 10 minutes - I just went outside and found some dinner.

    07/08/07 | Link | Rating: 3.0
    3. Simon L.
    this place gets 4 stars because of it's location... the rooms themselves are typical sheraton, but man, the gym was pathetic. apparently they're building a new one so maybe next time i'll +1 for it, but as it stands today. -1 for the gym, or lack thereof.

    05/09/08 | Link | Rating: 4.0
    4. Geoff C.
    Really lousy service. Check-in was supposed to be at 3:00 P.M. The room was not ready and we could not check in until three hours later. No one there seemed to have a problem with that. We went for the "club suite" level or something like that -- paid extra and everything. The room was small, bathroom small and we had a view of a business office. I called them a number of times as we waited out on the street and I couldn't talk to a manager because he was busy; I was left on hold twice. I do not recommend this place at all. The Raddisson is half the price and I have gotten better service at the Holiday Inn Express. The gym and pool are closed for construction and there is no notice of this on their website. Really embarrassing service. They offered me "points" and I asked why would I want a discount on a hotel that found such low standards of service acceptable and the manager just said "I don't know, maybe you could use it with one of our other affiliates" etc. Their basic message was that they were just too busy and didn't give a damn. Much like that job you came here to forget about. I love "service" that considers YOU the problem. Great fun.

    07/06/08 | Link | Rating: 1.0
    5. Matt I.
    We booked 4 rooms here for a few nights after our Alaskan cruise.  We were immediately surprised at how rude the service was compared to cruise staff.  After my sister complained to the manager, they upgraded our rooms to the nicer tower.  The rooms were decently sized, and the decor looked pretty modern.  However, 2 of our rooms smelled like cigarette smoke, despite the warning note that they would charge $200 if they catch you smoking.  My sister immediately got a new room, which also smelled like cigarette smoke, so they put her in a new room.  I thought I would tough it out, so I just phoned them to warn them of the smell (so I wouldn't get charged $200).  They gave me a $25 credit (I didn't ask for it).  However, by the end of the day the smell was still there.  Additionally, the room next door had a small dog, which they apparently left because it was yapping non-stop during the evening hours.  We finally got fed up and asked for a new room.  However, in the new room, we could hear some rowdy kids a few doors down.  So we asked for another room and got it.  Both times we were given rooms on lower floors than our first room, which was mildly annoying.  While a yapping dog isn't technically their fault, they did little to appease us other than allowing us to switch rooms.  I guarantee you every other room on that floor could hear that dog.  The soundproofing in their rooms was horrible.  If you stay there you better hope no one on your floor is rowdy, because you will hear it.  My sister had a worse time, as during one of her room changes, she left her iphone charger in the room.  Despite contacting management a few hours later, they were unable to recover it for her, meaning someone from housekeeping kept it.  They offered to replace it with a cheap generic brand charger.  Throughout all these problems, the hotel staff couldn't seem to care less, just a bland apology and an offer to change our room.  

    The only plus side is that toward the end of our trip, my sister complained to the head manager, and he wrote us both a hand-written apology and gave us each credit equivalent to a one-night stay at a four star hotel.  Despite that nice gesture, the service there was horrible, half the rooms stank, and you can hear everything your neighbors are doing.  Overall an awful experience.  They really need to get their act together.  After having such a nice time on our Alaskan cruise with Holland America, this was really a bad way to end the trip.  I hope Holland thinks twice before recommending this hotel for their guests.

    03/07/08 | Link | Rating: 1.0
    6. Elle R.
    So I moved in for 10 days while I had meetings about town. I got what I paid for. Nothing extravagant-just a nice, clean room with a kickin location. Room service could be better. Seemed like everything from the Daily Grill was dipped in grease. The lobby was nice. Free wi-fi, cool gathering area and these cool surface tables that give you local info and hotspots. The staff was just like the typical Seattle Freeze-pleasant enough to your face, but no warmth to be had. And that is fine. The gym was superb. I wish every hotel had one like this. Definitely request a room in the newer tower. I had a friend in the older one and there is a considerable difference. Great shopping in the area too!

    07/09/09 | Link | Rating: 4.0
    7. Karina A.
    i stayed here during a work event, it is in an awesome area..walking distance to pike market.. clean rooms, comfy bed, nice products, but super rude staff.

    04/01/09 | Link | Rating: 3.0
    8. Alex S.
    The lobby's really nice, but the room has lots to be desired.

    For a "4 star" hotel that costs over $200 a night, the room was sad.  The TV was an old 27" Philips and the internet was slower than dial-up.  My AT&T 3G connection was faster!

    20/04/08 | Link | Rating: 2.0
    9. Phillip D.
    Sheraton Seattle is in a great location, has a fantastic lobby (with Chihuly sculptures, comfortable seating, free wifi, and a "nice" lobby bar), and is in a bit of a weird situation.  Two years ago (before the real estate and travel meltdown), the new tower was built.  The rooms in the new tower are large and clean - but that's where it gets weird.  They didn't install wireless internet in the rooms - the (paid) internet access is tethered only in the guest rooms - you're encouraged to head down to the lobby to take advantage of the free wifi.  The décor, similarly, is in a state of not-80's, but not 2010 - a condition that's even more pronounced in the "old" tower.   Décor and e-access aside, the gym, pool, restaurants, and lobby coffee bar are all fantastic (the gym, btw, on the 35th floor looks east over Bellevue and the Olympic mountains - beautiful sunrise for a morning workout) - and the Starwood personal touch is everywhere (these people take care of their elites) - and the rates are reasonable (Starwood understands its limitations here - and the rates reflect the difference between this property and the nearby Westin and W) - so in all, it's where I generally find myself when I stay in Seattle.  If the aesthetics and internet were different, I'd love it - but then it'd be the Westin...  and that's another review.

    18/03/10 | Link | Rating: 4.0
    10. Melissa S.
    I was only here for one night and only because I was unable to extend my stay at the Westin.  It's a decent hotel, which is currently going under major reconstruction -- the lobby is a whole helluva lot nicer than the floors/rooms.  Anyways, for the price, I'd much rather stay at the Westin.

    10/08/07 | Link | Rating: 3.0
    11. Justin B.
    So we stayed at the Westin for a couple of nights before movie down the street to the Sheraton. I gotta say, it was quite an upgrade. The rooms were more updated and although both hotels are part of the Starwood chain, all the little things like minibar, foods, and Internet were much cheaper or could even be had for free. There are even vending machines for water.

    The downstairs lobby is pretty spacious and has TVs, the wacky Microsoft TV Tables, a free Internet area, and snack shop. The place isn't opulent, but it is solid. It's 25% cheaper than the Westin and just a better overall choice.

    The drawbacks would be that cruise ships seem to send their massive hoards of guests here so the lines at check-in could be a bummer. Also, $33/night for parking seems a bit high considering it was half that much at the Westin.

    19/07/09 | Link | Rating: 4.0
    12. David C.
    Solid hotel that delivers typical 4 star quality.  I'd say they get a five star for the indoor pool near the roof, but it gets negated by its load of people in it.  I couldn't even find a seat to put my stuff.  Lots of families enjoyed the pool that overlooks the city.  The location is off da hinges, right in the middle of the city.  We parked at the hotel, then walked all over the city from here.  I'd stay here again.

    25/06/08 | Link | Rating: 4.0
    13. Melanie L.
    BEST location, great deal (we got on Hotwire). The location cannot be beat, and we had a room in the new tower, which was nice. However,  no Wi-Fi in the rooms (these days, who doesn't have Wi-Fi?) and the fitness center left a bit to be desired. It was packed and there were too few machines (4 treadmills, 4 ellipticals). Other than that, for the price we paid we would do it again in a heartbeat!

    04/05/08 | Link | Rating: 4.0
    14. Nanette L.
    One of the nicest thing about this hotel is that there is a dedicated terminal and printer for printing out your airline boarding pass.

    23/04/08 | Link | Rating: 4.0
    15. Marcel S.
    After my last Sheraton experience I was scared but Sheraton Seattle was a great experience with a great staff. Solid 4 star experience. Rooms were nice and service came with a smile every time. Cleaning crew did not speak english and were very pushy if you got in their way but the room was always clean. The location is great only blocks from the market and one block from the convention center. Thumbs up if you are going to a trade show. Lots of restaurants and activities all a walk away. No need to cabs if you don't mind walking a couple blocks.

    01/07/08 | Link | Rating: 4.0
    16. Samantha W.
    I enjoyed my stay at the Sheraton Seattle. We arrived around 11:30 am and to my surprise the room was ready! nothing better than being able to check in right after you arrived! Everything you needed was in walking distance, if you need a cab or directions the concierge was there to help you. We didn't have a car with us so we didn't have to pay the steep price of $30 a night to park the car. They did offer a lot across the street that was about $15 a night. I highly suggest you taking the light rail if you do not have a car and need to get to and from the airport. It will save you a $40 cab right and the stations is only a couple blocks away from the Sheraton. The room was not the largest but it was clean and the best was oh so comfortable. Overall my stay was pretty comfortable, they had room service, fitness center, on site restaurant and bar. bar was pricey I paid almost $30 for two shots of jack. Crazy to me! The staff made me feel very welcomed from the moment I checked in.

    18/06/11 | Link | Rating: 5.0
    17. Juleigh J.
    Usually I wouldn't shell out the bucks to stay at a place like this, but we got an AMAZING deal on hotwire.
    Two friends and I shared a room with two queen size beds. VERY comfortable! Pillow top mattresses, perfect blankets (not to heavy, not too thin) and the best hotel pillows I've ever experienced (fluffy, but not too fluffy, your head just sinks right in and wants to go sleepy).  I was sleeping in a room with two hardcore snorers, and still got a good night sleep. The shower had great water pressure (something I always notice in hotels, usually it's a piddly little stream) and the room came with Starbucks coffee (I must have it since my son works at a Starbucks).  We got a $5 gift card to the restaurant for refusing maid service (I'm sorry but I really don't need new sheets or towels every single day, totally not necessary).
    The concierge was VERY helpful. She even drew us a map (again, not used to staying in a hotel this nice!). We were within walking distance of Pike Place, and one block from the monorail to Seattle Center.
    We got a little extra entertainment as the BALLROOM DANCING convention was going on when we were staying there, at first we weren't sure if it was a hooker convention cuz there was a lot of over-application of makeup going on with these girls, but we saw some FABULOUS sequiny outfits!
    I thought the $38 a day for valet service was little high, but then again it is a major city and I think that price is probably about average.
    If I can score this kind of deal on hotwire again, I would stay here for SURE.

    28/04/09 | Link | Rating: 4.0
    18. Stacey P.
    Clean hotel, clean rooms and a great lobby. Nothing too exciting, just a great place to get some work done. It's basically a free internet cafe that smells good, has nicer art and the people are more attractive (is that mean)?

    28/07/09 | Link | Rating: 4.0
    19. Jonathan S.
    I stayed here for the 2007 Penny Arcade Expo (PAX).

    This place is pretty nice, and the rate for PAX was quite good considering what you got. I was on the "Starsomething Preferred Guest Floor" or something like that. The place is literally like 1-2 minutes walking from the convention center. You have to cross one street from the attached restaurant (Daily Grill).

    The room was quite big and had a great view of the street below as well as the skyscrapers across the way. Housekeeping didn't steal anything and they cleaned up well after me and my friends.

    The room is stocked with various amenities like a safe, an ironing board & iron, hairdryer, soap/shampoo/lotion/etc, and a snack bar that you shouldn't touch since it's $$$$ and there's a convenience story by the convention center.

    The front desk people were courteous and friendly. I was impressed by how well they dealt with all us convention goers. I'd stay there again.

    04/09/07 | Link | Rating: 5.0
    20. Aaron H.
    Bed was comfy. Room was clean. Service was helpful. Best part was the location. Walking distance to most things and one block from the light rail system to get you cheaply around Seattle.

    01/08/11 | Link | Rating: 5.0
    21. Jackie G.
    Great room.  Great service. GREAT location.  While nothing spectacular, the hotel was everything I could have asked for.  Clean comfortable rooms,  a large well-appointed lobby, and a helpful staff.  I would definitely stay here again.

    17/09/09 | Link | Rating: 3.0
    22. Mrs. B B.
    Scored this hotel off Priceline the day of our wedding. Oops forgot to book a place to stay...thank goodness we ended up at the Sheraton. Even on a busy weekend with drunk people walking in and out we still never noticed a peep. Our room was upgraded to a king bed, loved walking into a room with white bedding, Starbucks coffee and a clean bathroom. This is prime location for the Public Market, the monorail, shopping or just a movie at the theater around the corner. I can't say enough about how much fun we had relaxing after such a stressful time. The Sheraton made it easy with waterfront views and access to all the fun within walking distance. One word to the wise...paying for parking in Seattle sucks no matter were you stay, just be prepared to pay about 20-25 bucks a day.

    29/11/09 | Link | Rating: 4.0
    23. K. M.
    Very comfortable. My only complaint was $11 for Wifi?

    12/06/10 | Link | Rating: 4.0
    24. Brice B.
    Check it out!  I stayed in a different tower, 12 floors up from last time, and the same long black hairs were in my "clean" bath tub.  How on earth did they do that?  AMAZING!

    09/12/08 | Link | Rating: 3.0
    25. Jessica W.
    This place has 5 big things going for it: 1) a great location, 2) a big, comfortable family-friendly lobby, 3&4) very comfortable, attractive and clean rooms and, 5) a nice big gym attached to it. We ended up here because of priceline and would happily stay here again.

    27/06/10 | Link | Rating: 4.0
    26. Joolie T.
    a great hotel location with friendly staff and many attractions nearby. tucked away right on Seattle's bustling shopping districts (small, but good), there's a lot of things to do in and around this hotel.

    the views of Seattle in the room is decent. then the beds and showers are great features... but the pillows and towels DO suck. for Seattle- it's a pretty good hotel. for out of towners... eh. no shuttles... only taxi service. lame. thank goodness i always have friends to give me rides in Seattle. =)

    04/10/08 | Link | Rating: 4.0
    27. Lamar J.
    Great room. Cheap price for a weekend. It was right in the middle of downtown.

    The room was clean and had everything we needed in it. Large room and a flat screen TV. The entire place was clean and the staff was pretty helpful although I didn't require a ton of interaction with them.

    I would definitely consider staying here again. I'm surprised they had a room open with as much notice as we gave them (a couple of hours at best).

    25/05/08 | Link | Rating: 4.0
    28. Jessie W.
    My husband and I booked a room at the Seattle Sheraton for a much needed night away from home. When we arrived we waited in a line that extended to the front door. There were only two people working the check-in desk during peak check-in time and one was helping 'gold' member guests only. The whole process was disorganized and frustrating. When we received our bill in the morning there were charges that we did not authorize. At check-out we asked the front desk staff what they were for and they stated, "you ate breakfast in our lounge". Ummmmm....no we didn't! We asked that the charges be removed because we had not authorized them. The lady was very accommodating and said she would remove them. Only to discover that a week later, she processed all charges. We had to call the hotel to complain and were transferred around several times before being helped.

    03/09/10 | Link | Rating: 2.0
    29. Gabriel D.
    I've stayed here three different trips to Seattle.  It can be hit-and-miss, but it's generally good.  The rooms are nice.  The beds are nice.  The gym is nice (35th floor with views) and it's free.  Internet is $10 a day.

    Sometimes odd things happen though.  There was major construction the last time I stayed there, so we had to valet the car ($30 a day as opposed to $20 for self-park the previous time), and the elevators didn't come all the way down to the main floor, so you had to take an escalator with your bags.  They also didn't really have a functioning front door, which was odd.  The previous time I stayed there, everything was in working order, but a couple of staff members were really rude to us.

    31/12/06 | Link | Rating: 4.0
    30. P J.
    Location is great.  Newly renovated fitness center is impressive.  Rooms are nice (in the NEW tower ... rooms in the old tower are supposedly substandard).  So why the 2 stars?  The theme here is PETTINESS.  PETTY PETTY PETTY.  It's a "four star" hotel that runs its business like a Holiday Inn.  They've removed all the vending machines from the hotel.  ALL OF THEM!  Trying to coerce people into buying the overpriced snacks in the minibar.  WiFi is not free in the rooms.  Unacceptable in this day and age.  Especially when paying over $250/night.  Also, my friend had to fight with staff to get a room in the new tower.  They insisted none were available, but SURPRISE, they finally found one when she didn't relent.

    13/08/10 | Link | Rating: 2.0
    31. Richard C.
    So a 5-day trip to Seattle to work a trade show begins with checking in at the hotel, so that's where I'll start my reviews.

    The Sheraton has an immediate advantage for Convention Center travelers due to the fact that they are 15 yards apart - not bad in a city where it has been known to rain, and also a city where I was sans-umbrella.

    Check-in was very professional, courteous, and quick - lots of staff on hand, so no need to wait.  Some of my colleagues were offered "Old or New Tower" as their choice - I was in the old tower, and only saw other rooms in the old tower, so I can't really compare - the old tower is the taller of the two, so if you're after a good view, opt for that one.

    The room was comfortable and clean, enough pillows to suit those of us with pillow fetishes.  It also seemed to be very quiet - I didn't hear anything of other guests through the night - I guess that's either thick walls, or polite guests, or maybe a pleasant mixture of the two.

    Breakfast/Dinner/Drinks are served at the Daily Grill, which I will review separately, but in a quick recap, great breakfast, service can be slow.

    Check-out as always these days was very easy - pick up the love-letter that they slide under your door, and leave whenever you're ready.  They have a gym too apparently - either that, or there's another reason why a lot of sweaty people seem to descend from the 35th floor!  OK, I know I should be working out, but I was working all weekend, and it was more important for me to check out other places to Yelp.

    Conclusion - a good, solid 4-star hotel experience.

    22/06/07 | Link | Rating: 4.0
    32. Danielle L.
    We booked four nights at the Sheraton through Priceline negotiator ($80/night) and loved the location, but Sheraton lost us on the extra charges and customer service. As others have mentioned, parking is extra - $40/night for valet and $30/night for self park (at the lot around the corner). Internet is also extra. It also costs more to receive a package at the hotel. My husband left a pair of running shoes at my parents house so they were shipped to the Sheraton. The package was delivered the day before we arrived, yet when we checked in they said they didn't have the package. We waited three days (our stay was five days long) until they finally realized they had spelled our last name wrong in their package tracking system. In the mean time, we'd already bought shoes to replace the (not so) missing ones! They then charged us $8 for their awesome package receiving service. This hotel may be worth it if you are a Starwood Gold or Platinum Member (free in room wifi), but not so much for the rest of us.

    08/01/12 | Link | Rating: 2.0
    33. Craig M.
    I have stayed here a number of times...mostly for Mariners and Husky football games. Beginning tomorrow I will be staying here for two nights as my wife attends a conference at the UW, while my children and I will go to the EMP and the Space Needle. :-)
    The hotel is a 4 star hotel...the rooms are very nice. Great beds...nice bathrooms....The staff is fantastic...all the way from check in to the bell captain to the valet parking...I have left my car here in the morning, attended a Mariners or Husky game and came back hours later to get my luggage and check into my room...always a smooth transaction.
    I like this hotel...a great location...perhaps the best in Seattle...next to the convention center...5 blocks to Pike Place Market...3 blocks to Westlake Center...restaurants and shopping all around...very central...
    A few downsides....The valet parking charge is $36+....wireless internet access in the room $10.95 a night...they tried to charge me for using the "mini-bar" snack service which I didn't use (I always bring my own)...watch out.!
    Still, I have never paid more than $125 to stay here (even in the summer!) by booking on priceline.com or hotwire.com ...compared to the rack rate...it is a steal. A true **** hotel.

    05/08/10 | Link | Rating: 4.0
    34. P J.
    A lovely hotel with nice rooms, comfortable beds, great views. It's within walking distance to great shopping, Pike Place Market and the convention center. I stayed here 4 nights on vacation and really enjoyed myself.

    The renovation is over, and the lobby is very large and pretty. There are two towers, with the Union Tower being the more recently built one. I stayed in that one ... nice modern furniture, flat panel TVs, Starbucks Coffee in the room.  Really well appointed bathroom with nice shampoo, etc.

    The only downside to the area is the parking. While we found a lot that was super cheap for a couple of the nights, everything seemed to be $30/night and more.  

    I got a great deal on hotwire, and I'd stay here again.

    29/09/07 | Link | Rating: 4.0
    35. Dianne C.
    In contrast to my stay at the Hilton, my stay at the Sheraton was headache-free.

    On the downside, parking is hard to figure out and very expensive! We drove around the block about 4 times, only ever seeing a "Parking [right arrow]" sign, so we kept turning. The sign should probably be changed to "Parking: Valet only". There was also no complimentary breakfast, as far as I could tell.

    I found the staff quite friendly and helpful - from the valet, to the bellboy, to the front desk. They were able to provide me all the information I needed and even reprinted a copy of their reservation record for me, when I asked for it. They let us check in at 7am, though their official time is 2pm. Even though my friend was late in checking in to his room, the hotel staff placed them in the room just next to ours! I didn't expect this, considering how far apart our check in times were, so I was pleasantly surprised.

    It's a little heavier on the pocket, but I'd prefer to come back here than stay at the Hilton.

    17/11/07 | Link | Rating: 4.0
    36. Melissa L.
    I'd really give the Sheraton 3.5 stars, but I've rounded down because I don't feel they deserved 4.

    The staff is generally quite friendly and pleasant.  The hotel itself is inviting, cozy, and in a great location in Seattle's downtown area.  

    I like the lobby since I've found myself there a lot during my stay.  There are plenty of comfy seats to lounge on.  There's also some computer terminals for the guests as well as a large tv.  

    The reason why I've docked some stars off was because I didn't feel we were taken care of well.  

    First, we had wanted a cot and when we checked in, we were told we couldn't have it because it was a fire-hazard.  Okay, fine, so then give us a room with a couch.  We're told we get a room with a couch so we go and then we get inside and there's two full size beds and 2 chairs, no couch.  Okay so we called front desk and we're told it would be more money.  WTH!  Couple of friends go back to the original staff member who checked us in and he said he made a mistake and sent us to the wrong room.  He gives us the right room, we make sure there's a couch, he tells us not to worry.  So we move all our stuff 2 floor down.  When we get inside 2 full size beds,1 chair, no couch.  

    Argh, at that point we felt like we moved more than a family in the services so we gave up.  The second thing was we waited like twenty some minutes for them to get our car.

    However, I would stay here again, but I would go all out and pay the extra money for a better room.

    21/11/07 | Link | Rating: 3.0
    37. Steven O.
    Great hotel.  Great room.

    13/06/10 | Link | Rating: 4.0
    38. Dan H.
    Very nice place to stay.  We arrived on a Friday, left on the following Monday.  The hotel itself was very nice.  Very clean, rooms, decent pool with excellent views of the city from the pool, great internet access in the lobby with computers that you can use right there.  Very nice hotel restaurant, bar and lounge in the hotel.  My buddy and I hung out in the lounge on Sunday night, moved a couple of high back leather chairs right in front of a plasma TV and watch a football game with a waitress bringing us beers whenever needed along with appetizers, can't beat that.  

    The location of the hotel is great as well.  We pretty much walked to everything we needed/wanted to do.  We walked to the Seahawk game, walked up the hill to Capitol Hill, walked down to Pikes Place and Belltown, just a great location.  

    The only downer was parking, the self parking is a block and a half away and the valet was pretty expensive.  That was enough to loose a star but other than that, great hotel to call home for as long as you need.

    02/11/07 | Link | Rating: 4.0
    39. Ann F.
    Fantastic location close to the Convention Center and downtown shops and a comfy bed (though I agree with others who say that the pillows are not fantastic) on the 29th floor of the Pike Street tower, with sunny but unspectacular views.  There was an office building directly across from my window so I had to close the curtains sometimes, which was disappointing - I usually prefer to let the sun shine in.

    The bathroom was a little cramped but I loved the spacious closet.

    My HUGE complaint is the same as that of another Yelper.   I wasn't leaving until noon, the posted checkout time, but the agressive housekeeping staff knocked on my door literally every 15 minutes from about 9:30 to 11:45.  It was EXTREMLY obnoxious and intrusive.  Furthermore, the housekeeping staff let the other doors in the hallway slam repeatedly from about 8:30am onward.  I've never experienced this in any other hotel I've stayed in.  How bizarre and disappointing.  

    Oh, just remembered another small gripe - I had two reservations back-to-back, so I called down to the front desk, and a very kind and helpful man assured me that I wouldn't have to check out and back in before my second reservation.  To my surprise, the hotel manager came to my room on the second day asking when I was going to leave as it was after check-out time.  Also, my room key had to be reset.  I guess they didn't see the note that the original staff member wrote in the computer that first day.  

    Perhaps when the top-floor gym and pool reopens I will consider staying here again, but in general I don't think it is worth it.  Other area hotels are still within walking distance of the Convention Center and shops.

    30/09/08 | Link | Rating: 3.0
    40. Jessica R.
    Super clean, easy check in/out, no crappy watercolor landscapes on the walls, clean white bedding, extended our check out one extra hour at no charge or fussing when we asked, variety of free Starbucks coffee (with to-go cups!) in the room and it was hands down the most comfortable hotel bed I have ever slept in.

    21/12/09 | Link | Rating: 4.0
    41. Paul T.
    Professional staff from the valets to the front desk.  Comfortable beds, just wished they were queen size.  Cannot beat the location.  Everything is nearby.  I have stayed in the Pan Pacific, another great hotel, but the location sucked.  The Sheraton was just as nice, but better location.  I would stay here again, no doubt.

    02/06/11 | Link | Rating: 4.0
    42. Sasha R.
    I had a wonderful stay at this hotel while recently in town for a conference. The room I got was on the 20th floor, in the corner, so I had two HUGE windows looking out at the city below. I was also able to see the bay which was a real treat.
    Here's what rocked:
    The room was huge and the bed was super comfy
    Great shower, with great water pressure and lovely lighting
    Quick elevator (even when up high) and very clean common areas
    And... even though I couldn't get a late check out, the bell staff were awesome, held my bags with a smile and helped me to get to the super cool airport bus ( a mere $11) and made it so easy to leave.

    Here's what could have used just a touch of improvement:
    The gym, as mentioned was pretty sparse, but it was great to have it there and I'm sure that it will be awesome once it's redone.
    The room service staff was very helpful, but the food was certainly not worth the money, and if I hadn't gotten VERY hungry I would have gone elsewhere and just ordered to go.

    If you're in Seattle, and want the downtown feel and flavor this is the spot!

    06/09/08 | Link | Rating: 4.0
    43. Eddie R.
    Killer bed - killer location - GO!

    28/03/11 | Link | Rating: 5.0
    44. Rosie C.
    I've stayed here a couple of times.  

    The first was during their major construction.  Major as in adding another tower.  While checking in the second time around, the boy and I mentioned to the front desk clerk how we stayed there during their construction.  He was pleasantly surprised that we returned even though they weren't looking too cute at the time, and we were upgraded to the new tower.  Our gigantic room had an awesome view of the city and Puget Sound.  In addition, we had a plasma t.v., complimentary Starbucks coffee, the most amazing bed, and a huge bathroom (but this bathroom didn't have any Dale Chihuly artwork)

    The location isn't bad either.  It's in the heart of downtown, within walking distance of the library, Pike, bars, and restaurants.   If the weather will allow, walking to Capitol Hill or Belltown doesn't seem so bad.

    Parking is $40 a day?!  Ouch!  Might as well been butt-raped by a large inmate.

    11/10/07 | Link | Rating: 4.0
    45. Mercedes L.
    Gosh, I love the Sheraton! My family has been a member of their frequent stays program, and it's been aaaamazing. Free room upgrades, always great service, and they let us use our points to go on vacations in Thailand, Cabo San Lucas, Hong Kong, London, Rome, Paris, etc. But I'm writing about this location in particular because of the holiday deals. For $199/night, you can get a room AND a $100 pacific place gift card! Makes my Christmas shopping THAT much easier. They redid their workout/pool/spa area and it's gorgeous. Brand new equipment facility, and the pool is never too loud or crowded. Not to mention the Sheraton has one of the best locations in the area, close to everything and anything you need in the city.

    08/05/11 | Link | Rating: 5.0
    46. Peter T.
    I agree with Carlo M. The Sheraton Seattle has a shiny veneer (great location, beautiful lobby, lots of valet attendants) but the service is really below standard. During the check-in process the front-desk lady moved with ruthless efficiency, hurrying us through the process. Her script was mechanical and I don't think she even made eye contact with us. Checking out was a similar experience (different person). The bell desk was fine, but again had the same "we're really inconvenienced by your presence" attitude. The concierge was only slightly more friendly. Her answer to "where is a good place to get breakfast around here" was "just start walking toward the Market and you'll find something".

    The room had a good view (21st floor) and was clean. It was on the small side and had not been updated recently - the old-school thermostat is always a good indicator. It was quiet and the shower was hot.

    We also stopped by the lounge on our way up to the room. $12.50 buys you a Vodka Cran, a Sprite, and the comfort of being ignored by the waitstaff for the duration of your stay.

    The Sheraton pays a lot of people to stand on the lobby floor. They all look eager to help, but when they do you feel like you were a pain in their rear.

    30/11/08 | Link | Rating: 2.0
    47. norine h.
    Great location in the downtown area.  Walking distance to many shops (Nordstrom's flagship store, Macy's, Westlake  Center, Pacific Place, Bananas Republic, Old Navy, Gap, Ann Taylor and many more just to name a few) restaurants (Morton's, Cheesecake Factory) and Pike's Market.
    The room is very spacious and clean.  There is a coffeemaker in the room with Starbucks coffee packs.

    27/04/08 | Link | Rating: 4.0
    48. Jennifer H.
    We arrived at 4am and checked in. The service was great. The rooms were clean and we got Bliss products! Yay! Our view was spectacular . . . love the cityscape. And the location is fantastic; right in the heart of downtown!

    18/12/09 | Link | Rating: 5.0
    49. Kristine F.
    Great view of the city and wonderful hotel.  Stayed two nights May 2011 and it was perfect for all the down town sight seeing.  We did all the tourist things and had a wonderful room at the end of our night to be able to do it all over again the next day.  Staff and amenities were great, can't say enough positive about our stay.

    23/04/12 | Link | Rating: 4.0
    50. Sonia Y.
    It was okay.. The room service menu was astronomical-They had $10 bottles of wine for $50-give me a break! Didn't have much interaction with the staff, and the overall hotel experience just seemed over priced.  I guess the only criteria for a 4 star hotel is being downtown because they didn't offer spa services or many amenities. I've had better-would rather stay at the Westin.

    03/04/11 | Link | Rating: 3.0
    51. Michael L.
    Another mid week get away took us to the Sheraton in Seattle.

    Nice nice rooms with very comfortable beds. We were almost at the top of this hotel which unnerved me as I am not good with heights but the view was great. Smiling helpful folks abound here too and the location is great for what one does when visiting Seattle. You can walk most anywhere with ease. We had a very pleasant stay and will be back for more.

    09/08/08 | Link | Rating: 5.0
    52. Ladi Da A.
    TOTAL = 3.5 STARS

    If you aren't renting a car, and prefer walking access to plenty of things, this might be the right hotel for you. Centrally located to downtown Seattle, you're within 1-10 blocks of theaters, major shops, banks, restaurants, and Pike Place! If you want to roll out of bed and have it all at your front step, this would be it.

    The staff is very FRIENDLY and HELPFUL! They are all SUPER and management should give them all a raise...except for maybe housekeeping.

    Nice and relatively spacious for a hotel gym. You've got ellipticals, bikes, circuit training machines downstairs. Treadmills, balls, bands, hand weights, wooden steps, and mats upstairs. There were only 2-5 people at a time during my visits to the gym. The pool next door, separated by a wall of clear glass, was always packed with women in tight swimsuits just floating around or hopping about in the water - staring at the people working out hard in the gym. Now, before you men think that this means sexy time for you, um, no. Unless you are into ladies with a whole lot of flesh rippling out of their swimsuits...you probably won't be too turned on. However, there should be more men who relish extra flesh, because bony isn't right (though my personal goal), but that's just my opinion.

    The lobby smells nice and fresh, and looks like the entire hotel might be slightly upscale. Um, yeah...no.

    Despite the lack of elegance in the room, it was comfortable. The heater worked well and kept the room nice and toasty - the way I like it! The bedding was very comfortable, as was the pillows (the same I have at home). I slept pretty well...when strangers weren't trying to wake me.

    Stayed on the 24th Floor. My coworker liked her room a lot, but there's much to say about taste. I personally, describe my room as "GRANDMA'S ROOM". The colors, the curtains, the style were pretty simple (plain) - furnishings in light honey oak stained wood, old TV, office chair was very late 80's/early 90's - pinkish upholstery. The bathroom was outdated, and had the same salmon colored ceramic tile my grandmother's bathroom has been sporting since the 70's. You can tell they attempted a bit of remodeling to the updated tiled floor and they've obviously replaced the sink counter from ceramic tile to granite. The bathtub looked dingy (as did the shower curtains) and small. There was also no overhead lighting in the shower. Like I said, it's like my grandma's home.

    The walls were paper-thin. Too bad, no one was having hot sex I could listen in on...haha, just kidding...maybe. lol

    The food wasn't worth the money spent on room service. I ordered a bagel and lox, fresh squeezed orange juice, and a plate of fruit. Breakfast for one. Total $48 (plus tip). Now, I don't mind the price, if the quality of food was better. The bagel and lox was a good proportion, but the lox was cut very thin and the texture was rather mealy. It didn't taste too fresh. The bagel wasn't too tasty, either. The orange juice came in a tiny glass, and didn't taste as fresh as fresh squeezed orange juice. I know my orange juice, because I purchase/drink fresh squeezed orange juice obsessively...on a daily basis. The fruit plate, which cost more than the salmon and lox, hardly had any fruit on it! 3 tiny slices of watermelon, 3 tiny slices of pineapple, 3 small old-looking strawberries, a small serving of grapes (12-15 grapes) and that was it! Huh? Did someone forget the fruit?

    Oh.my .gAWD. Are you kidding me? HELL NO! (See below)

    WHAT??? NO WIRELESS CONNECTION??? ARE YOU KIDDING ME??? Seattle, to me, means Microsoft...which to me, means technology. I am staying in downtown Seattle at a supposed 4-star hotel and there ISN'T ANY WIRELESS CONNECTIONS available in the rooms???? DUUUUUDE, THIS IS SO WRONG.  =(

    First of all, I do the "GREEN" thing at the hotel. That's where you hang a sign outside of your door that refuses housekeeping during your stay. Yeah, I prefer not to have some stranger rummaging through my stuff while I'm gone.

    The day I check in, thank GOODNESS I had the little bar locked across the door, because the cleaning person attempts to force my door open. Can you say, "Scares the sh:t outta me?" Hello?!! I just checked-in! Isn't this room already clean?

    The next night, at around 3am, 2 drunken guys try to forcibly enter my room. They're lost and drunk and trying bunch of different doors. I peek at them through my peephole and call security. One passes out at the door across from my room. They're cute...maybe...nah, I'm not a cougar - YET. *evil laugh.* Security rescues them.

    The next day, despite the DO NOT DISTURB and GREEN signs, the housecleaning person tries to enter my room at 9am...and again at 11am...and...you have got to be kidding me! UGH!

    01/05/10 | Link | Rating: 3.0
    53. Emily W.
    Great atmosphere, great pool!

    14/08/12 | Link | Rating: 5.0
    54. H G.
    We stayed here one night due to it being the cheapest rate on Expedia. Obviously, we didn't know the hotel name until after the purchase and it was ranked as a 4 star hotel.

    Upon arrival, the bell hop was arguing with the cabbies and made pretty rude comments to them. We did get to check in before 3 pm but the room was nothing special for a 4 star hotel. We were given  2 "queen beds" but I have a queen bed at home and these were definitely no bigger than double sized beds.

    When I went to shower, the shower head had a huge low flow on it that the water came out as a small trickle. Not sure if this was the best thing of the our experience, I saw that the shower handle plate was reversed. The cold label was on the left and the hot was on the right. So I turned it according to the diagram and of course I was blasted with super cold water when I wanted hot.

    We went to make a toll free call and got charged 3 dollars. When we brought it up to the hotel, they were absolutely rude and told us it should be written on the phone. Well, we looked on the phone and there were no signs of charges for toll free calls. They would not reverse the charge and after we complained (because the toll free call was to a restaurant literally up the street), they would only refund half of it, even though there were no signs of charges for toll free calls.

    The light fixtures were horribly placed so one side of the room had lights and the other side did not.  The coffee make is a cheap LITTLE plastic thing. I've seen better at motels..for a 4 star hotel, ugh, that's gross.

    The walls are thin, you can hear everything going on in the neighbor's rooms. Not fun if you prefer to sleep.

    We stayed at a 3 star hotel in the Capitol Hill area a few days before and that was most certainly a better quality hotel than this place. This place nickles and dimes you for everything.

    For the price we paid, it was the cheapest that was available for that night, it was not cheap and for a 4 star hotel, it is a complete rip off. Amenities are not very nice here, all cheap quality fixtures. They probably got 4 stars because of the restaurant downstairs.  The hotel staff is rude but the room is somewhat clean. That's about the only nice thing I could find about it for the price we paid.  Definitely will not come back here again.

    04/06/11 | Link | Rating: 2.0
    55. Faith C.
    This hotel is absolutely gorgeous.  The service was cheerful and accomodating.  They have a spacious lounge, awesome bar and the view from our 25th-floor room was amazing.

    I docked one star for charging $9.95 a day for wi-fi in your room.  LAME.  For the price you pay to stay there, is it really too much to just throw in some internet access?  I was also disappointed that their fitness center/pool was under construction.  But that's just bad planning on my part.

    This Sheraton is ridiculously convenient for walking to a ton of great restaurants, Pike's Place Market and shopping.  Cheers all 'round.

    09/06/08 | Link | Rating: 4.0
    56. Nicole S.
    Got a great rate on hotels.com . very happy with the hotel, its very nice, clean, mostly quiet. It's in a great location, right in the middle of shopping, close to pike market and lots of yummy restaurants. Our view was spectacular, ocean and mountains galore. My friends stayed at the alexis and paid $50 more a night for a smaller room with no view. Only gripes....even though we were on the 24th floor I could still hear the drum from the street performer. And the room service is ridiculous...$19 for a hamburger! Overall very happy and would highly recommend!

    14/05/11 | Link | Rating: 4.0
    57. D M.
    Add one noisy child next door and thin walls, and I'll be seeking other options.  I've heard the new tower is better, i was in the old one.  Of course, no free internet.  Location was good, though.  Not a great deal, though probably about par for the course for the area.

    04/07/11 | Link | Rating: 3.0
    58. Shon T.
    For a Sheraton, its pretty good up there.  The beds are comfy, and the decor isnt too outdated.  The staff is helpful with everything.  Especially their Hotel Cafe downstairs.

    *We just arrived, checked in, and wanted to grab a bite to eat for lunch.

    Me:  Hi, what kinda beer do you have?

    Waitress:   Yada Yada Yada Yada.....

    Me;  Hmmm....how bout a coors light?

    Waitress:  Sure no prob.... Just curious, you guys are from outta town right?

    Me:  Yeah....came in for the Vancouver Grand Prix... How could you tell?

    Waitress:  Well...to be honest..... Nobody here in seattle orders Coors Light.  You either drink something from the TAP or Hefewizen....

    MORAL:  Avoid ordering commercial beer, or you'll end up looking like a jackass outta towner.....

    22/06/08 | Link | Rating: 4.0
    59. Stacy C.
    This hotel is a GREAT location.  I loved going for a walk at night and pretty much being in the centre of things and walking to Pike Place in the morning for my coffee.  The Starbucks coffee in the room (& real cream!) was a nice touch.  The fitness room is spacious and has a great view.  My only complaint was that the sheets made a lot of noise (!).  My husband and the kids all were woken up whenever someone rolled over.

    19/04/11 | Link | Rating: 4.0
    60. Amy B.
    I stayed here for 7 days a few years ago and it was a really lovely experience.  We stayed on a Starwood preferred floor of the hotel and that was really nice.  I recall the beds being really lovely, the mattress, the bedding, etc.  The room was clean and the bathroom was nice with pretty countertops. The decor was clean, contemporary, and seemed newer.  We had no problems with check-in or check-out.  The location of the hotel was really very convenient.  It was busy, but that never interfered with our stay and we did not have any issues with thin walls - - we slept like babies.  We did use the business center and that was fine (checked e-mail, printed some things, etc.)  I also used the pool one day and that was also very nice and had an excellent view!  Overall we had a great experience and I highly recommend this hotel and have had good experiences with other Starwood hotels.  That being said, I have since stayed at a Kimpton Hotel (Hotel Monaco in Chicago) and I think they are much more memorable and your experience is customized, so as much as I had a nice experience and a comfortable stay at this pretty hotel, it is not quite as personal and I might opt to try a Kimpton Hotel next time instead.  But, if you're not into boutique hotels and the little extras aren't important to you, or you are a Starwood preferred member, then by all means, this is a great hotel!  We had a friend drop us off and a taxi bring us back to the airport, so we did not use the parking, so I have no comment on that aspect of the hotel.  We had a great view and a great time.

    07/07/13 | Link | Rating: 5.0
    61. Carlo M.
    Got a great deal of hotwire.. Great location.. But i was disappointed wid the front desk dude.. Don't get me wrong.. I'm not into peeps falling overthemselves to please, but if ur in the hospitality field, ya gotta have a certain vibe and a certain proactive attitude.

    I got to the hotel close to midnight, and all me+wifey wanted was a comfy bed.. I was so tired when i got in and i didn't realize that front desk didn't even ask what kind of bed arrangements.. Why would u give a married couple two full size beds..

    At this point.. I was too tired to pick up my bags from the room, call down, bitch, and move to another room.. I would come back if i get a front desk upgrade..

    14/10/08 | Link | Rating: 2.0
    62. Hao L.
    Booked 3 rooms here for a multi-generational family trip. They were able to get us all on the same floor, which was extremely convenient for us.

    - excellent location, lots to see and do in walking distance
    - friendly staff
    - fitness center and indoor swimming pool are really nice

    - beds are doubles instead of queens and a little too soft
    - no free wifi and parking is ridic, but these are true of many downtown hotels

    Overall a solid hotel. Would recommend it for tourists who care about proximity to sights and shopping.

    04/06/11 | Link | Rating: 4.0
    63. Rye N.
    On a short weekend get-away to Seattle I was on a quandary as to where would be the best spot to stay. I wanted the hotel to be convenient, affordable, and clean; not too much to ask for in a hotel situated in the heart of Downtown Seattle. The good people at Sheraton did their homework!

    If you go onto the Sheraton website they have a bunch of deals going on. Luckily on the weekend I went they had a deal for stay 3 nights get one free!

    You are a short 5 block walk to Pike Place. If you want to do some retail therapy there are PLENTY of shops across the street. Hungry? You have your vast choices of resturants and cafes in the surrounding area. Going to the Space Needle? You're a hop skip and jump away from the monorail! So literally everything is in walking distance. Me and miss even walked to Pioneer Square.

    First impression was that the room was nice. We had the King sized bed and a large window looking toward downtown! The flat screen LCD added a nice touch to the room! The Bed was comfy but I wish the pillows were the same. I'd recommend you call house-keeping and tell them to bring 2-3 extra pillows because they were as flat as a 12 year old girl.

    Usually this is the Deal Breaker for me. Just like Goldilocks the bathroom wasn't too big, it wasn't too small, it was just right. During my stay they were offering Bliss* shampoo, condition, soap, and lotion products. They didn't even skim out on the Blow Dryer which is a plus for the ladies. The towels were a bit rough but it did it's job.

    The lobby could get a bit hectic during check out on Sundays so I say do yourself a favor and check-out in the comfort of your room with express check out offered on the T.V. My other disappointment would be that the hotel doesn't offer a free shuttle to the airport. They do offer a outside company shuttle for $11/per person and taxi service $30 to the airport.

    So when planning your next trip to Seattle remember Sheraton. You'll kick yourself..kick yourself really hard...in the face...if you picked another hotel.

    25/08/08 | Link | Rating: 4.0
    64. Angela D.
    Above average with good service, in the heart of everything, and spacious rooms.  However when I'm in a hotel, I like to sleep.  With the constant door slamming sleep was a difficult task.  I'd give it another try because I enjoyed the view and the bed was pretty comfy.

    24/06/11 | Link | Rating: 3.0
    65. T. Lee S.
    Basic business hotel.  No complaints, but not much character.  Very close to the convention center.  Expensive.  Nice pool and fitness center.

    05/06/11 | Link | Rating: 3.0
    66. Mei N.
    Love this hotel!  It's near everywhere I wanted to go (Pike Place Market, a whole bunch of shops & restaurants, & the 5th Avenue Theatre).  The room is a good size and the bed is wonderful. We arrived at 7:30am and they had a room ready for us.  Which was perfect as we hadn't slept much on the flight in.  And it has free internet & printing in the lobby... Wonderful!  I plan on staying at the Sheraton every time I'm in Seattle.

    10/10/10 | Link | Rating: 5.0
    67. Daniela A.
    I was really happy with my three night stay at the Sheraton. The location was great (it is right smack in the middle of downtown and only a fwe blocks from some of the city's main attractions, including Pike's Public Market and a lot of shops and restaurants.

    The room was reasonably priced, in my opinion, considering the bedding was better quality than at most hotels, the room was spacious and the toiletries provided were Bliss products.

    The movies they offer as pay-per-view are mostly movies that have not yet been released to DVD, which I thought was pretty cool (however, it didn't work even after we called the lobby for help ordering the movie) and the service was good and the staff was very nice.

    I also realy liked the hotel because the decor was pretty modern and they had some cool artwork on the walls. I would definitely stay here again.

    07/07/08 | Link | Rating: 4.0
    68. Z Z.
    3.5 stars actually.  There are several things about the hotel that didn't exactly please me:  parking was $38 per day, $9.95 daily internet charge (who still charges for internet?  seriously?), and an overly aggressive cleaning staff/maintenance staff.  I had a cleaning person knock on my door and give me a hard time about needing to come in and clean it.  I couldn't find a do not disturb sign to hang on the door and was frustrated that I was being disturbed while I was trying to get some work done.  I was also frustrated that a maintenance person randomly knocked on my door and needed to come in to 'check things'....that was actually a bit scary and frustrating.

    But, I was given an incredibly good daily rate due to a discount for a conference I was attending, the room was spotless and comfortable, and they were able to work out a deal with me when I needed to leave a day early.  I would probably stay there again but it would really depend  on the rate to be honest.  For the rate that I paid it was four stars but I would reconsider if it was much more than that.  

    Oh, and it is probably the best location if you need easy access to the Convention Center.  Great location in downtown, walking distance to Pike Place Market and lots of shopping.  Not much to do at night though, I had a hard time finding a restaurant that was open late!

    27/06/08 | Link | Rating: 4.0
    69. Tim L.
    I have stayed at other Starwood hotels in the area (Westin, Sheraton - Bellevue) and this is by far my favorite.  The room was clean, bed comfortable, and people are friendly.  I opted for the club level room because they include breakfast and internet in the price.  They do get a lot of convention people in, so there are usually lively people in the lobby bar.  (good for people watching if that's your thing)  By the way, have one of the guys make you a cucumber martini...even if it's not on the list.

    03/03/11 | Link | Rating: 5.0
    70. Enrique B.
    More than adequate for what most travelers need. I have stayed at this property on a few occasions and its only gotten better with time.

    During the summer, it can quite hectic with cruise passengers coming and going, but its quite pleasant at other times.

    As a Starwood elite, I was allotted a room in the newer tower. If you have a choice, definitely go for the newer tower. The rooms aren't quite as large as in the traditional tower, but they are super sleek and I like the modern look. One thing to consider if you are a Starwood Platinum - the [terrific] club lounge is in the traditional tower. This means that if you get a room in the new tower and want to head to the lounge, you will need to go down to the lobby and walk across to the elevators for the traditional tower. Its no big deal, but just something to keep in mind.

    Parking, as others have stated, is horribly over-priced. There are plenty of nearby restaurants and entertainment which should satisfy most. If not, the public transit system in Seattle is more than adequate.

    22/09/09 | Link | Rating: 3.0
    71. Kathleen M.
    I grew up always staying at Motel 6 so staying at the Sheraton is very ooh la la for me. We got rooms here on Priceline for only $135 a night.

    I asked for a room with a view of the water. Apparently there aren't any rooms with water views, so they gave me a room in one of the corners of the building. It was perfectly fine in size, but later I noticed on the floorplan that we had one of the smallest rooms on the floor. Also, our room had a weird smell the first night as though a smoker had used it last.

    The lounge downstairs looked really nice and appealing to sit and play a board game or something (I always have board games on the brain). The lobby was super nice in the style of fancy modern. The three computers there were always taken so we went to the computer lounge on the second floor.

    Unfortunately the rooftop pool they're famous for was closed for repairs. Super bummer. I also never saw the famous art glass sculptures in the Sheraton that my guide book raved about.

    The pillows were TERRIBLE. Seriously, terrible. I have to drop a star just because of the pillows.

    The drop-off area in front is insane around noon because of all the people coming and going. There needs to be more coordination and more signs up so people know where to go (to say, catch a taxi).

    The location was superb, only five blocks from Pike Place Market. Across the street was GameWorks, an arcade for adults (no, not XXX) with a cafe serving dessert that's open late. In addition there was a whole little indoor mall with nice stores.

    20/08/08 | Link | Rating: 4.0
    72. Rodrick B.
    Stayed here after snagging a great rate on Priceline. Great location, great front desk staff, spacious rooms and the bed was extremely comfortable not to mention the great view from the room

    26/10/11 | Link | Rating: 5.0
    73. S F.
    location, location, location and a clean bed.

    not bad for a downtown hotel in the mid price range. super close to good eats in pike place and shopping. walk 10 mins across the bridge on pike street, away from pike place, to capitol hill and enter a trendier area. sort of like the haight in SF. good eats and places to hang out.

    13/08/11 | Link | Rating: 4.0
    74. Shannon B.
    We stayed here for the first time this week and I was not impressed.  They advertise queen beds but what they really have is what they call an over stuffed double and that is not the same thing.  The lobby is gorgeous which would lead you to believe the rooms would be too.  Ya not so much.  They are average at best.  What you are paying for here is the location.  It is within steps of shopping, entertainment and restaurants.  But so is every other hotel in downtown Seattle so save yourself some money and stay somewhere else. We also experienced a clogged drain in the tub...gross.  

    Pros: Location and on site parking.  Cons:  Had to ask for extra hangers three times before they arrived, overpriced everything from room rates to valet parking cost and internet service costs extra.

    10/10/11 | Link | Rating: 2.0
    75. Ryan H.
    I came here for a conference. The conference facilities were marvelous and easily accessible. The hotel room was nice and quiet. The hotel location is superior within close walking distance of major shopping and downtown sites.

    24/10/11 | Link | Rating: 5.0
    76. Dee Y.
    What a nice hotel...!! I stayed here for a conference and since this hotel is closest to the convention center, I chose to stay here. The hotel was beautiful. The rooms were huge and roomy. Even during a conference when so much things were going on, my stay here was just excellent. My criteria for a good hotel is very simple. Clean, quiet, and working/functioning amenities. You would be amazed at how easy for hotels to crew up such simple things.

    I've been soo happy with all the starwood hotels that I have been in. I will definitely stay here again.

    19/11/09 | Link | Rating: 4.0
    77. Justsun B.
    We stayed at both the SPG Platinum floor and the newly renovated tower.  

    Once we finally made it to the check in counter they were very nice an helpful.  The renovated rooms are perfectly clean and appropriate for business travel, but I much preferred the SPG Floors in the old side.  The room was just as clean and was actually larger.   You will appreciate the SPG side because its closer to the SPG lounge.  

    I still love the SPG program and believe it's the best rewards program running.
    Oh, I almost forgot the Lobby is beautiful and makes for very nice photos.

    05/11/09 | Link | Rating: 4.0
    78. Talor B.
    The Sheraton in Seattle worked well enough. A group of friends and I stayed in this hotel for the PAX 2009 convention. It was located right next to the convention center which was very nice, a short walk across the street and we were there.

    The hotel itself seemed OK, although the expensive amenities, non-free wifi and borked TV were not good things. The beds were nice and at least the coffee was free so I can't say it was a bad place to stay, they just love to nickel and dime you every step of the way.

    I would stay at the Seattle Sheraton again if I had to but I wouldn't necessarily say I preferred it.

    01/04/10 | Link | Rating: 3.0
    79. Ann M.
    On the surface, everything is perfect.  Really.  The lobby is spacious and gracious, and there is enough room for all the people who, like me, weren't interested in springing for the $11/night additional charge for in-room internet access.  (Oh, SNAP.)  But seriously.  I pay $40 for a whole month of DSL access at home.  However, the lobby really is comfortable--gravitate to the wing chairs if you want a little privacy.

    Our room was very tailored, and the beds were supremely comfortable.  A++ on the beds. (Get your minds out of the gutter.)  The linens were lush, and kept us warm when the room's HVAC really seemed like it was putting out A/C in spite of the thermostat being set above the current temperature.  

    The bathroom was clean and on the large side, though the vanity could have been bigger.  Nice toiletries, and fluffy towels.  

    There was an in-room safe, but the refrigerator was locked?  WTH?  Good thing we didn't want the $7 vodka.  The $4 M&Ms were accessible though.  The coffee, thank god, was free, and excellent.  The coffeemaker brewed individual cups quickly--very nice.

    We made one trip up to the pool and fitness area.  I was just accompanying him, but my son said that the pool was cold, and that's not something he normally complains about.  We moved on to the fitness center, where I biked for awhile.  The equipment all seemed to be high-quality, and clean.

    The location could not be more convenient.  We got a decent deal through Hotwire, but chose not to pay 50% of the room rate for valet parking, and parked in a nearby garage for 70% of the valet rate.  (And!  The car didn't get jacked, even though I left the passenger side window cracked!)  Because the garage didn't have in-out privileges (which, to be fair, the valet parking would have), we walked and took public transport everywhere.  Which was easy and fun.  

    On the whole, I feel a little guilty about leaving a 3 star review.  Because it *IS* a a *REALLY* nice hotel, and they are doing a lot of things right.  I don't know, maybe in different economic times this would have felt different, but even though we got a deal, I couldn't get over the lack of grace notes in a place where the rooms go for $200/night and up.  Don't be dissuaded from staying here if you get a great deal--it's lovely.  Just know that you'll be paying extra to get anything extra.

    02/04/10 | Link | Rating: 3.0
    80. Mike C.
    I just completed a 3 night stay associated with a business conference held at the Sheraton. It was fantastic both for comfortable accomodations as well as the conference set up. Great location made it easy to enjoy downtown Seattle on foot  between meetings and in the evening. I highly recommend this business.

    27/01/12 | Link | Rating: 5.0
    81. Gil K.
    I thought the location was great, the hotel was clean, we had a decent view of the streets, quiet, and the room was large. We had a few friends come into the room to drink after dinner and we had no issues with space. I will come here again because it was so cheap ($87) after taxes for 1 night. it was 12/28/10-12/29/10.

    05/10/11 | Link | Rating: 4.0
    82. Kiki M.
    The Sheraton! Even the name sounds expensive. When I travel there is no way on God's green earth I'd be able to afford this place. Thankfully I didn't have to spend a dime to experience what the hotel offered in terms of conference rooms and a lobby.

    I now work at a hair salon and my bosses paid for some co-workers and I to attend Performance Aveda classes to hit us with some Aveda knowledge. For two days we would be sitting in a conference room learning about products which I can't afford but apparently are fantastic.

    My co-workers and I find the Sheraton and wonder if we had any favorable options on parking. No such luck. We had to park at the Sheraton parking lot and on our way into the lobby we saw the prices. 5+ hours was going to put a dent in our pockets. $33+ big ones! Ouch. Oh well.

    We walk into the lobby and its spacious with a gorgeous rock floor and comfy seats. We were unsure as to what room our classes would be held in so we asked the front desk. The gentlemen looked at us as if we just asked them a question in a foreign language. Thankfully after some more explaining and showing them our registration sheets, they found out where we were supposed to go.

    Up to the third floor we went. After passing room after room full of chairs and people who were attending a cedar wood home seminar we were wondering if we had been misdirected. The floor was massive and it felt like the closed rooms were endless. A woman found us wondering, asked us if we were here for Aveda, and directed us to the correct room on the complete opposite side of the floor. Thanks.

    We make our way to the room which was small but could work for an intimiate class size. It had a pleasant smell and the walls looked velvet.

    We are released for an hour lunch and we walk through the lobby. Leather chairs and couches decorate the seating area. I noticed a sign that says "Free wi-fi". Sweet. And then I noticed the most awesome thing ever: the tables were touch screen computers. My mind is blown! To my advantage the classes are two days so when I get back to the Sheraton I will be poking that screen until I have to be escorted out of the building.

    The Sheraton is lovely and I'm glad I was able to visit it even though I couldn't become a full fledged guest. Its purty in there! I'll keep my hopes up that I'll be able to stay overnight when I get rich or can date someone rich enough to pay for it.

    27/01/09 | Link | Rating: 3.0
    83. Dave K.
    We stayed here thanks to a Priceline bid of $80/night. Couldn't ask for a better location. Employees were friendly. We received a "free" upgrade to a nicer room in the "new" tower. Room was pretty standard, and bathroom was no better than a Motel 6. View was great, though. The lounge leaves a lot to be desired ($11+/glass wine; kids were allowed in there; etc). Could've done without the $44/night valet charge. Hotel definitely felt more like a 3.5 star hotel than a 4.

    28/11/11 | Link | Rating: 3.0
    84. Raider J.
    Hotel is located in a good spot in downtown.....very close to shopping and Pike Market.....The rooms in the newly remodeled TOWER ONLY are very comfortable and trendy.

    Fitness ctr sucks..........Lobby is very trendy and comfortable with free

    Overall-very average....

    30/03/09 | Link | Rating: 3.0
    85. Tom A.
    Same number of stars... but the fitness center was completely remodeled last time I was there and although it's still on the same floor as the pool and spa it no longer shares the humid, chlorinated air.  

    Ahhh....Much better.

    04/03/10 | Link | Rating: 5.0
    86. Chevelle A.
    Recently stayed here while attending Sakuracon 2010 at the Washington State Convention Center.   We got a double bed room.  I'll rate it as follows...

    Rooms - 5/5
    The Sheraton has very spacious rooms, which is great when you have to share a room with 4 other people, and sometimes have other friends visiting during the convention.  It was easy to tuck things away to keep them out of walking space.  A very nice view as well.  The beds were very comfortable, and I liked how the headboard was cushy too for sitting in bed.

    Service - 4/5
    The room service ladies came earlier than I was used to being at a convention.  They were very kind and helpful when it came to getting new towels and other things.  

    Value - 3/5
    It's actually pretty pricey, and the way the hotel looks reflects that.  Parking is EXPENSIVE, $40 a night?!  We ended up parking at the convention center which was $20 cheaper a night.  Sure we can't go in and out without having to pay again, but everything was in walking distance anyways, and we don't have to tip the valet.  Also, no free internet?  Internet has become like water to people, there should be no charge for it at this point in our lives.  There is free internet in the lobby, but it was SUCH A PAIN to connect to.

    Cleanliness - 5/5
    I had no problem with anything being unclean, everything was great.

    One downside to our stay was that there was ROTC staying in the same hotel for the SeaCon convention.  I thought that the hotel would have blocked floors specifically for those people.  We actually got a loudness complaint coming from the room next to us, while 1) we were not being loud, though it was coincidence we were laughing at a television show when they knocked on our door, and 2) it was 9:00 PM!  I didn't care for the hotel workers claiming we were being loud, coincidentally and threatening to kick our 5th friend in our room out.  If you have two convention running, make sure they have their own floors.  I've been going to conventions for 10 years, and never have I gotten a noise complaint, especially not from a fellow convention goer at freakin' 9 PM!  C'mon!  It had to be some ROTC tightwad or a person who wasn't part of either convention.  

    Overall, this is the closest hotel to the convention, it's convenient walking distance.  I'd stay again.

    07/04/10 | Link | Rating: 4.0
    87. Dan L.
    Had a very pleasant experience here. I stayed here during the weekend of the Penny Arcade Expo (PAX) in August. Here's a quick rundown of the pros and cons.


    +Literally less than 1 block away from the convention center. If you are attending a convention of any kind this place is a prime place to stay due to how close it is to the center.
    +In the middle of downtown Seattle. So close to everything it makes walking not so bad. Even so they have taxi services if its really far.
    +Spacious rooms and bathrooms. No lack of space for me and my friend who stayed here. Everything was clean and everything worked fine.
    +Comfy bed and sheets. My bed in particular was incredibly soft and the pillows were fluffy. Considering the weekend was spent walking miles around the convention center it was great to have it soft and fluffy to help me rest.
    +Special bag check in service. Not sure if they did this before but they knew ahead of time people would need to check bags in the hotel front desk for flights on the last day of the convention. They were very organized, checking in the bag and taking it back were very simple as they give you matching tags for your bags and one claim tag.

    -Room service comes early. If you like to sleep in, be sure to put that "Quiet Please" sign up. Room service can come in between 8-10 AM. Seeing as the convention never started until 10 I never woke up until 9:30, they barged in on us at 8:30 earlier that morning but politely stepped out when they realized we were there. Not sure why they don't wait until later
    -Busted flickering light. Is definitely something specific to my room but it was a con. one of the lights had a power saving lightbulb (good) but it wasn't working right with the lamp, so when you turned off the lights it would flash as if it was a fire alarm sensor, which annoyingly enough the fire alarm sensor blinks too, so it was a strobe effect in our room. We had to unplug that light for our entire stay.
    -Tad pricy but expected considering how close to the convention center It was.

    Overall a great experience with this place, definitely staying here again for next years PAX!

    29/08/11 | Link | Rating: 4.0
    88. Rushabh S.
    Amazing service. Beautiful decor. Pricey parking but fantastic overall. One of the best vacation experiences. Nice restaurant and late night bar. Sports bar as well. Upscale rooms. If you ask for more, you're someone who is never satisfied.

    18/01/12 | Link | Rating: 4.0
    89. Scott C.
    Very nice lobby with free internet downstairs.  would love it if they had free internet in the room, but they have to gouge the business travelers.  At least they have an option for the casual internet user on vacation.  The rooms were clean and well appointed.  The halls were a little old and dingy.  overall the location was good.  it was right in the heart of the Downtown Seattle shopping and dining area and right next to the convention center if you need to be there for business.  

    there are places to get rental cars nearby and the train station is a few blocks away.  Convenience is the key here.  I would not expect a magical experience or the peak of luxury.  Perfect for a business trip.  I paid $200 per night so it was a bit to expensive for a casual get-away and not nice enough for a luxury retreat.  Go for work, try somewhere else for play.  If you are a SPG junkie, then it is a solid option all-around.

    05/08/10 | Link | Rating: 3.0
    90. Cathy G.
    I did not stay here. I worked here for a kids babysitting service for 3 days. My words speak to the experience of coming and going an observations of communication with staff.

    VERY CLEAN!! Attractive lobby and front area.

    Very polite and thoughtful fronbt desk staff.
    Approachable management.
    The catered food was brought on time and a few needed extras were brought right away.

    Listings for events and locations as wella s posted maps to find conference banquet rooms were thoughtfully and appropriately displayed.

    Based on these and other observations, with my hotel hospitality experience I asked about working there, although I had  vowed I didn't wish to work downtown.

    30/11/09 | Link | Rating: 5.0
    91. Victoria N.
    Had only a short stay as we arrived by train at about 9:00 pm and left early the next morning. The lobby is very impressive, all marble. Seemed to have wifi and there is a small Starbucks type place for a morning treat.

    The room was large but seemed to be missing some furniture. There was a large empty spot with a floor lamp in it. Either an easy chair or a table belonged there. There was one nice easy chair present.

    The bedside lamp was out. We called to get it fixed but cancelled that after 1/2 hour because we wanted to get to bed. Just pulled the floor lamp over to the chair to read a while. No makeup mirror in the bathroom, something one expects in a four star hotel.

    Overall it was fine but I would call it 3-3.5*. Priceline category is 4*. Did get it for a decent rate through them.

    14/10/09 | Link | Rating: 4.0
    92. Kyle B.
    So.  I have long applauded Sheraton Seattle Hotel as THE choice among the SPG destinations of Seattle (free computers in the lobby, top-floor pool, new building), and selecting Sheraton for my place on the night of my high school re-union re-affirmed my positive thoughts and gave me some new ones to share.

    1) hot front desk staff - seriously.  at a sheraton.  seattle is bizarre.

    2) champagne and strawberries from room service.  why? because that is how we roll at the sheraton.  first.  class.

    3) sheraton has a magical allure to strangers that you have known since 6th grade that makes them follow you back to your hotel room.  fawkward morning-after?  yes.  awesome?  you better believe it.

    23/08/11 | Link | Rating: 4.0
    93. Jim E.
    whenever I come to Seattle, I stay here so I guess that says it all. I like this place, great location on 6th and Pike so all the shopping, dining and Pike's Place Market are all within a few blocks. Don't bring a car though since the parking is outrages. It cost me over $30/day to keep it parked in the garage which never got driven once i arrived.  The rooms are comfortable, clean and very quite so able to get  a good rest after walking all over town. As with most Sheraton's there's free wi-fi in the lobby or use one of their available PCs there. I never pay for internet service in the room since it's too high and its free in the lobby so why would I..? Be sure to make reservations well in advance since this hotel is located just around the corner from the Seattle Convention Center.

    25/05/11 | Link | Rating: 4.0
    94. Julian H.
    This is a review of the hotel's event catering only.

    I have never stayed at the Sheraton, but I have attended numerous events catered by the hotel in their ballroom or top-floor conference room.  And for hotel catering, the food is pretty good.  Last time was a steak with roasted potatoes and vegetables.  The steak was cooked to perfection although I suspect it was earlier grilled and then kept warm somewhere, or reheated.  The dessert looked cool but was a flop on taste and texture.  

    The new lobby is very tasteful.

    25/05/10 | Link | Rating: 3.0
    95. JoAnne O.
    Very comfortable, quiet rooms. Pillows and mattress are the best I've seen in a hotel.  Good vegan cuisine. Fast, ready elevators. Great customer service. Best lobby seating area I've encountered. Coffee shop grab and go with great variety. I will definitely stay at this hotel again.

    26/02/13 | Link | Rating: 5.0
    96. Jolinda M.
    We had the most wonderful anniversary here!  The staff was amazing...very helpful and down to earth and caring.  The assistance in finding our way around the city was extremely useful, and again offered with the most professional attitude.  What a surprise to return home after a terrific stroll (great downtown location) to find chocolate covered berries, candy and champagne as a treat for our anniversary!!  The gift, the amazing (27th floor) view, the 1200 count sheets and gorgeous bedding, and the caring staff would make me never want to try another Seattle hotel.  This is as good as it gets!  

    p.s. "Concession stand" food (as another reviewer bitched about) is now commonplace in everything upward of a Motel 6.  It's easy enough to just avoid it and I'm sure many people are willing to pay the price for the convenience.  Perhaps if your band had not partied and stayed up all night before leaving from Portland and arriving at 6 AM, you might have found this great hotel more to your liking!   And the rates here are an excellent value for the quality of the hotel.  THIS IS A REALLY GREAT PLACE TO STAY!!!!

    21/10/10 | Link | Rating: 5.0
    97. Kara L.
    I have been working with Amelia in the sales office at the  Sheraton to book a block of rooms for our upcoming August wedding.  She has been more than phenomenal! She has answered seems like hundreds of questions, and most of the time within minutes of me sending the email asking them.

    The hotel has recently been renovated and the rooms are pretty nice. The two towers each have their own identifying style; Pike is a little more traditional, Union a more on the trendy, sleek side.

    Like I said, the hotel is nice, but really what sold me on booking our rooms with the Sheraton instead of the other big name hotels we were talking to in the area was how easy Amelia and the team she works with are to work with. They are flawless!

    06/05/11 | Link | Rating: 5.0
    98. joe g.
    My recent experience at the hotel is such that I cannot recommend it and suggest you look elsewhere. My experience is that they do not state their charges for items correctly, resulting ins nasty experience at check out, some rooms back to the elevator creating an unpleasant noise experience, food and services are drastically overpriced. $8 dollars to wash a shirt? $20 for a bowl of lettuce and some cheese gratings? I ate in the hotel once and not again.
    Hotel room was comfortable up to a point: Could not get the AC to operate effectively.
    Staff were superficially helpful but quickly became annoyed and short-tempered when confronted with poorly documented charges. For example, when I questioned why I was being charged $12.05 to launder one shirt I was curtly told it was "Sales Tax."
    Sales tax? $4.05 for sales tax? I think not. Employees are not well trained in policies. Policies are not clearly stated. For example, they charge .50 insurance for laundry. This is not stated anywhere. They tack on a $2.50 delivery charge to laundry that is incorrectly stated on the receipt.
    My room was too noisy and required me to change it - but that required much much too much discussion with Mgt. I arranged for the change as I left in the morning - only to find that the clerk did not record the change and I had to redo it all that evening.
    When I come to town I prefer the Hyatt at Grape. And I would have stayed there this time, but my GF, who is a Starwood Platinum member insisted we stay at the Sheraton. However, after staying there, even she said she would prefer the Hyatt at Grape.
    So, bottom line, there are better, newer and less expensive hotels in the area whose staff are not in a hurry to dismiss you,and this includes the Managers. Suggest you look somewhere else.

    30/04/13 | Link | Rating: 2.0
    99. victoria b.
    I work for a hotel (but not a chain related to Sheraton) and honestly before going to the Sheraton I thought, I'll observe how it is being on the other side. Upon arriving to the hotel, there was one person at the front desk, I was lucky enough to be at the front of the line because the line grew in a quick second. It took a little longer than expected for the employees to assist us but they eventually got to us.

    The room was a typical hotel room. Nothing too fancy. I found their beds comfortable but not the pillows (I hate hotel pillows anyway. they are never comfortable. I personally think hotels should look into this including the one I work for). The location is in the city so naturally you hear a little bit of noise from the outside.

    I enjoyed the convenience of the location. This place was really close to the Pike Place and fairly close to the space needle. I liked that internet in the lobby is free and they also provided computers in the lobby that provided complimentary internet. I however, did not appreciate the concierge service. They didn't seem very helpful. I'm going to contradict myself a little because they gave me proper information but the way they responded to me seemed as if they wanted to get rid of me already rather than asking if there was anything else they can do for me. My room key was also demagnetized but its something I understood because it happens at my workplace also. I'm sure its not the hotels fault. Security came shortly to open the door for us.

    My overall stay was okay. I checked in, toured the city, went back home to sleep, woke up the next day and continued the cycle. If you are planning on going here to just sleep, you picked the right place.

    01/10/10 | Link | Rating: 3.0
    100. Rix G.
    Great location, very clean and well designed. We had a conference here and everything went very well.

    06/04/12 | Link | Rating: 5.0
    101. Al I.
    Location was great for us. In for only a night on our way traveling elsewhere, it was right by various bars and restaurants so we were able to easily find something to eat. Coffee counter staff complained about us paying with a 20 dollar bill in the morning. Sorry, not acceptable nowadays. That's what ATMs dispense. Front desk staff polite and helpful.

    26/02/12 | Link | Rating: 3.0
    102. Amber P.
    Glorious interior lobby.

    Sidenote for Starwood in general: I still wish most Starwood hotels allowed for DVD viewing, but the 32" screens don't have a player or even ports to hook up a player of your own.  Yes, I understand this increases revenue through pushing patrons to order movies...however...I would order more room service if I could watch my own DVDs.  Just a thought.

    08/11/10 | Link | Rating: 4.0
    103. Beatrice T.
    Hate to be the sole downer but I had a rather unpleasant experience at the Sheraton.  I'm sure it's partly associated with the busy holiday season but I have never stayed in such a crowded and loud hotel.  

    Loud, as in, very thin walls in the older tower.  By 3am, we had to call security to check on the room next to us.. nothing against a lil roughness but I don't want to hear you slamming into our wall and talking about your kinky bruises for hours.  I also don't want to wake up to crying babies from the room above and more moaning through the bathroom walls.  

    Staff changed our rooms and the new tower was much better.  Finally got some peaceful sleep and even the hallways had much less traffic. Would have been nice if whoever moved our luggage didn't throw them carelessly at the door so that we practically tripped as we walked in. They offered us a $30 room service credit that was hardly enough to buy breakfast for one.  We used it for dessert from the restaurant below.  That was the best value of the hotel.  The fruit cobbler was huge!  and comes with a very generous scoop of ice cream.. they even threw in extra.  

    On our 3rd night, the indoor jacuzzi was finally free of 25 kids.  We were so excited.. and then disappointed as we stepped into water that was hardly warm.  The other guests in the tub laughed because they were all shocked by the lukewarm water too.  And if you sat near a jet.. you could feel streams of cold water shooting through.  No one stayed in there very long.  Now I know why it was finally empty.

    After the 4th night, I received my receipt and saw all these "additional taxes."  Also noticed another 2 bucks charged for when we dialed the front desk through the main line since our "0" operator button was not responsive.  The front desk was unable to justify any of the extra charges and removed them without so much as a smile or apology.

    So all in all.. they'll take care of you and give you what you need.. but I prefer a hotel that doesn't make me ask for services other places automatically offer.. and one that doesn't make me feel like a burden for basic expectations.

    I highly recommend The Edgewater.  It's quiet.. calm.  Great views since it's a waterfront hotel.  Away from the downtown hustle but still a quick walk to Pike's Place.  They also offer a free shuttle service.  And through Hotwire I had paid something like $89 a night?

    10/12/09 | Link | Rating: 2.0
    104. Steve H.
    Stayed here with the family.  Great location. Clean rooms.

    01/07/12 | Link | Rating: 4.0
    105. Alisa B.
    This is for the convention area not the hotel rooms or other amenities.

    I had the honor to be invited to a benefit luncheon hosted at the sheraton today that hosted about 700 people. The room we were seated in was absoulutely stunning, high ceilings, beautiful centered lighting, nice carpeting... I was amazed to see 700 people sit comfortably in this room and realized the room could expand further since one of the walls was an accordian style.

    The food being banquette style was quite good for banquet food. Tomato soup with a puff pastry top, roast airlined chicken breast with raviolis and baby root vegetables, the dessert was barely ok coffe mouse.

    I've been to and put on my fare share of banquets and I will say that this was possibly one of the more enjoyable.

    06/03/10 | Link | Rating: 3.0
    106. Jacky A.
    Sheraton Seattle is in very convenient location, the hotel is great, especially I got upgraded to 29th floor which is suppose to be their Starwood prefer guest floor. The view is awesome, with a little bit of the sound, the great busy downtown facing Pacific place shopping mall, and Queen Anne up in front, to the right is First Hill/Capital Hill. Food are easy to find around Sheraton, shopping is super convenient, the only thing I kinda dont like is their $40 parking per night, all parking is valet, but i think with their location, they have to have valet parking.

    Wi-Fi is free in the lobby but not free in the room, the starbucks coffee machine in the room helped to make my day bright, I have stayed in Sheraton seattle for 12 nights and it haven't disappoint me for this winter break. Staff are super awesome with the gingerbread houses display, it is different every year and there are always a long lane. Staying in the hotel give privilege for me to check the gingerbread houses anytime, it is open 24/7 within the winter break.

    Swimming pool, hot tub, are clean and usually not populated, it is not big, but enough for u to relax a bit. The fitness center is open 24/7 and I think they have good enough equipment there to help you stay buff while your stay.

    Hope you all enjoy your stay in Sheraton Seattle. I Loved it. But not my best yet :)

    01/01/11 | Link | Rating: 4.0
    107. Kim P.
    great things here:
    1. the top level (35th floor) pool, jacuzzi, and fitness equipment
    2. location!!! i walked to the market and Starbucks and even Olympic sculpture park! amazing location!!
    3. housekeeping. fantastic.

    not so great things:
    1. these guys have a LOT to learn about all things valet. it would be a great employee investment if the Sheraton sent their valet guys down to the W Hollywood to see how real valet-ing is done. im sure it would be a nice tax write-off as well. their service was not worth the price at all!!
    2. i didn't have a robe in my room even though i upgraded my room. for that price i expect the robe to be hanging with a little bow in the belt

    FYI: parking is valet only at about 33 dollars

    21/10/10 | Link | Rating: 4.0
    108. T C.
    Reading a lot of positive reviews for Sheraton Seattle here, I feel we might be the unlucky quests. We had minibar problem and had to kept talking to front desk for 3 days to get things straight out.

    We booked 3 nights via " Hotels.com . The rate was great compared with other hotels around. Arriving around noon on Thursday and check-in was easy and quick. We  went out to explore once we put  put luggage in the room. Came back to room around 8:30pm, we started to settle down.  Very soon, I saw there were at least 3 small trashes (including beer cap) by the wall or corner.  Then, we found there was a key on the door of minibar. Since we didn't want key when we checked in. I opened the fridge and saw leftover food containers. And also realized 1/2 of fridge were empty.  

    Obviously, after someone stayed the room before us checkout, hotel didn't clean the room thoroughly.  Not only they didn't vacuum room well also they didn't clean and fill up the minibar.

    So, we talked to front desk and showed them the pictures we took about the room and minibar.  He (T @front desk) was polite to offer to change other room. We thought  change room is some trouble for us since our luggage already unpack and we are very tired too. So, we said no. But we requested them to do the minibar inventory right away. Because we don't want to pay for something we didn't eat or drink. T said OK and promised that we won't be responsible for anything short.  After  30 minutes, T called said they couldn't find send someone to our room but they will do Friday morning.

    Before we went out around 10am, we called front desk to confirm and they said for sure someone will do inventory while we were away.  In the evening, we went back  and found everything was remain the same.  Went to front desk again, it was she (J)  we talked to. We were surprised that J said there was never had complain/request filed in our room. That's why there is no action taken.  Took us long time to make another request.  J was very polite and offered us $20 room credit.  She also promised that minibar people will go tomorrow (Saturday) between 9-5pm.

    Took hotel 3 days to do the job which should be done before we checked into the room.  We asked front desk to show our statement after inventory.  Statement showed hotel used our $20 room credit to offset $85 minibar short.  We had to repeat whole story again. Front desk girl said she would give $20 back to us.

    The end result was OK, however, it took us so much time and effort to get this result.  Overall, front desk people were all polite. Hotel is centrally located to almost every places tourists want to go.

    We gave 2 stars for our experiences.

    02/08/12 | Link | Rating: 2.0
    109. Beth W.
    Great stay, clean and very comfortable bed.

    15/07/12 | Link | Rating: 5.0
    110. Mitch N.
    I've stayed so far about 52 nights in various Marriott hotels this year.  This is my first Sheraton I've stayed at this year, and it was awesome.  Infact, I think for the remainder of the year, I'm going to pursue more Starwood's points over Marriott.  

    There are some great amenities, a fantastic gym on the 35th floor with an amazing view, and really good front desk service.  
    The room was very nice with a large 32" LG LCD TV, a free bottle of water(not like Marriott that charges $4 for an Arrowhead bottle) and very comfy beds.  

    I go to Seattle at least 4 times a year, so this will be me preferred hotel going forward.  Well this or the W, as I here there is a $200/night Microsoft code I can use :-)

    29/11/08 | Link | Rating: 4.0
    111. Catherine W.
    The hotel is conveniently situated 5 blocks from Pike Place Market, The Westlake Shopping Center, Convention Center and many restaurants. Sheraton is also one of the stops of the Grayline Bus, making going to and from Tacoma airport very easy and convenient.

    We stayed at a Deluxe Corner King Room on Union Street. The room(approximately 400 SQ FT) was nicely decorated, with a flat screen T.V., a plush bed, very comparable to the Westin Heavenly Bed, and 5 bags of complimentary Starbucks coffee(being the home town of Starbucks)! : ) Bathroom is a bit tight, with a single granite counter top vanity and marble floor.

    There's free Internet access in the lobby, also the Microsoft Surface Table in the lobby , which allows guests to have a clear view of locations & destinations in the city, which was a nice touch.

    The Staffs were friendly and courteous, it's one of the better Sheratons I have stayed at, and will definitely stay here again!

    20/08/08 | Link | Rating: 4.0
    112. Diana B.
    Boyfriend and I stayed here overnight after a long drive to drop off someone at Sasquatch fest. We were pretty adamant on not paying the $45 for parking, so we parked across the street at the fitness center for about $20. The hotel was beautiful, our room was immaculate and well appointed. We walked to dinner at the Crab Pot because the hotel was close to the pier area, and there were tons of dining options close by. The only thing I found strange was the placement of the toilet paper holder in the bathroom. It was waaaay in the back, about an arms length away from the toilet, and down quite low. So strange! Anyways, a bit pricey, but I think it's a nice hotel. I'd stay here again. The only reason I'm giving it 4 stars instead of 5 is because we were only in the room for like, 10 hours, and only 1 or 2 we were actually awake for. So we didn't really get a good 'feel' of the hotel. If we had stayed for a few days, I'm sure it'd be 5 stars.

    09/06/13 | Link | Rating: 4.0
    113. Allie S.
    In past years, the Sheraton has been the best place to stay while attending Sakura-con... maybe it's because my friends used the Sakura-con discount rather than other coupons as they had in the past, but this year the Sheraton was a bit disappointing.

    It began on Friday -- check in was at 3, but we were told by a staff member around 1pm that it would be an hour, and told by them again at 2pm that it would be another hour... it would have been fine to tell us "come back at three," -- but rather, the room didn't become available 'til a full 40 minutes after three. Seeing as my friends were running a panel that began at 5 in the Convention Center which required some setup, the delays with checking in were a big inconvenience. I understand that there were a lot of people checking in [because it was the first day of a large convention] but the reason behind the delay was avoidable on their part [room wasn't clean yet, huh?]

    As for today... The bellboys were not very helpful when it came to removing things from the temporary storage room [between check-out and departure] -- they didn't do anything, in spite of the fact staff had told us earlier that bellboys would help move our luggage from that room to our car... Honestly, the only customer service bright spot of the day was the sunny disposition of the man who helped us put our luggage in the storage room. Everything else was what I would have expected from a lesser hotel.

    $560ish for two nights' stay and three days parking supposedly including the convention discount? Um... it's fairly certain we'll consider staying somewhere else next year, in spite of its incredibly convenient proximity to the convention center.

    04/04/10 | Link | Rating: 2.0
    114. Kerri K.
    Super clean hotel, great beds, huge double bed room on the 20th floor.  We hung out in Belltown, which was a quick $5 cab ride.

    01/02/12 | Link | Rating: 5.0
    115. Andrew S.
    Recently stayed her due to its proximity to the convention center (next door).  I found it to be an above average business hotel.  It had a great gym on the top floor and there wasinternet/wifi.  My room was clean and fairly spacious,  and had all the necessary amentities.  

    Didnt try the food except for the alcohol at the bar, so cant comment.

    This is not a 5 star gem, but a solid business locale.

    12/06/11 | Link | Rating: 4.0
    116. Daniel C.
    This was a very nice hotel.  The lobby is fancy, the fitness center is large with a lot of equipment and the pool/hot tub is nice and is located on the top floor (35th floor) which offers a wonderful view of the city (no Space Needle view unfortunately).  I gave this place only 3 stars for the fact that it was a very expensive hotel ($400 for one night) and you have to pay for internet access in your room ($10.95 - free in lobby).  If you are paying so much for a room, you should not have to pay for internet access.

    02/06/12 | Link | Rating: 3.0
    117. Camille K.
    I spent six nights at the Seattle Sheraton, courtesy of King County's generous fund raising.  I ate breakfast at Daily Grill most mornings.  I spent most afternoons exploring the area's boutiques, restaurants and shopping centers.  One night I had cocktails at the hotel bar.

    The bed I hoped would serve as my warm respite from cold, cruel Seattle proved too warm.  I woke up sweating every morning despite the fan.  There were too many pillows and layers on my bed for comfort.  I don't recommend getting too comfortable here at the Seattle Sheraton.

    I had a great experience during my six night stay.  I would gladly book rooms at this hotel (and pay for them!).  The staff seemed friendly and helpful.  The Daily Grill offers great food choices for every meal, even room service.  This hotel will be outstanding once they complete the renovations.

    30/07/08 | Link | Rating: 5.0
    118. Eros A.
    3.5 stars to be exact!

    When I was told that I was staying at a Sheraton, I immediately felt skeptical because I had stayed at some Sheraton and they are just too much for me; either too many families or buildings are not well kept, or the service is horrible. However, this one is not like those I mentioned. In fact, it doesn't even look much like a Sheraton, more like a Westin or such...

    I probably been spoiled by W Hotels where I normally stay; but I was impressed how clean this Sheraton was, and decor wise wasn't as bad looking as some other Sheraton. I do have a complain and it is about the Concierges; I feel they either been working there for too long; or they only hire seniors... they look and sound a bit tired. We asked for recommendations and they lady couldn't even remember the name of the place, she had to ask the other concierge who seen to be stressed as well. oh, and the Waiter at their restaurant was very rude when we came in for breakfast once... check my Daily Grill review!

    Seattle has many options for Hotels; and I'm sure that the Sheraton has to keep with the competition, but If I come back to Seattle, I would probably stay here again.

    23/07/10 | Link | Rating: 3.0
    119. Charleen N.
    Uhhh... what's that..?  There's no fan in the bathroom...?  Are you kidding me? Good thing we picked up some Nog Chompa at the hoodoo voodoo shop at the Market. And, no, the room windows didn't open.

    The best thing the Sheraton has going for it is location. After that, it's shot to Hell.  I can't speak to the newer Sheraton towner, but I can tell you that they must have put all their money and effort into it because it didn't go into modernizing the old tower.

    The beds were fine -- nice white linens and comforter. But can we lose the full-size beds already? If I never sleep in another full bed it will be too soon. What is the point?? Queen or King, please.  The new LG televisions give a nice modern look to the room, but then you turn them on, and the picture is terrible. No HDTV to be had here. Wish I had brought my computer, though, as I could have plugged right in to the ethernet connection, which may have upped this to a three-star rating. The driver in our party was none too happy about the valet parking tax of 19.5 percent. Judging from his livid response, I'd guess that's not normal.  Staff was polite enough; we were in and out in a hurry.

    This  Sheraton didn't speak well for this modern city with its outdated amenities. Perhaps this is where they stuff their Priceline guests to punish them for trying to save a buck.

    11/05/10 | Link | Rating: 2.0
    120. Hilary G.
    This hotel is very convenient to the Seattle Convention Center. The rooms are big enough and the beds are comfy. I enjoyed my city view at night but the real treat is the amazing view from the gym! There is also a small pool but it's not big enough for laps sadly. I liked that you had the option to decline maid service and received Starwood points in return. You can walk to many stores, coffee shops and Pike's Place Market easily from the Sheraton.

    07/05/11 | Link | Rating: 4.0
    121. Mario C.
    the night manager kevin a badass

    21/07/13 | Link | Rating: 5.0
    122. Christopher T.
    Sheraton: Where ladies in their 40's man every desk counter and refuse to retire at 93 and where oversized useless furniture comes to die.

    I must definitely be spoiled from my travels. I guess when you book a convention hotel, that is what you must expect? This hotel is obviously surviving solely off convention business and not the tourist traffic. I may have only seen a handful of actual tourists and the rest were all conventions. That being said..this type of environment is pretty dull of life. The concierge at this hotel I don't believe have a clue on what is going on in the city. They are 'programmed' to know about 40 things.

    Try to be nice now. The room was large, updated and obviously just came out of a recent renovation. A positive is that they give you the option to decline housekeeping service to make some money and also help the environment...definite positive.

    Overall..it is a very nice hotel but wouldn't suggest this for anyone looking for adventure or to discover something new. Definitely a place for the 40 and up group coming into town on a tour or an Avon convention, you will LOVE it!

    24/07/10 | Link | Rating: 3.0
    123. Jered L.
    Great location, close to shopping and eateries.  Rooms are nice and staff was super nice.  Not the Hyatt but great option at a cheaper price.  Would highly recommend conferences held here due to phenomenal catering services and meeting room space.

    22/09/12 | Link | Rating: 4.0
    124. Dillon S.
    I stay at a lot of hotels across America. They are usually easy to deal with. Until I walk into a Sheraton.
    My band checked in to this Sheraton 6AM Saturday, only to discover the three rooms we had reserved had been given away. None of us had slept yet- we had come from a show in Portland. We didn't get our rooms until NOON! After I used my keycard the first time, it stopped working. I spent the time I had allotted for a nap convincing the staff to fix it for me.
    The rooms are comfortable, but no big deal. They also put out bottles of water ($4ea.) and a basket of candy and snacks ($3-$6), which is my pet peeve. If I wanted to get gouged, I would gone to see a movie. I can't stand condescension at the front desk and condescension on my hotel dresser.
    By the way, we had pretty much the same experience at the Boston Sheraton. Fuck this place!

    07/09/10 | Link | Rating: 1.0
    125. Stephen Y.
    Centralized location to shops and Pike Place Market

    Club level room fairly decent - like an upscale motel

    Keycard to room kept failing - had to re-magnetize at front desk 2X - even though I made sure it didn't come into contact with my mobile

    Club level has breakfast at lounge on 32nd floor - nice - like airport lounge

    The best part was the gym on 34th floor - new machines, well maintained, gym was nicely aerated and has nice view of city - definitely best part of the hotel

    02/07/11 | Link | Rating: 3.0
    126. Ed G.
    Hotel is in a great location. The rooms are great and the beds are relaxing. The view from the rooms are awsome. Def gonna stay here again!!!!!!!!!!

    16/08/12 | Link | Rating: 5.0
    127. Rob M.
    I loved my stay at the Sheraton.  The room was beautiful and the bed was soooooo comfortable.   Make sure you get up to the exercise room...a great facility and the view is amazing.  

    From the time we stepped out of our vehicle I felt like a true guest.   We will be finding new reasons to stay downtown at the Sheraton even though we live in West Seattle (10 minutes away)

    23/02/11 | Link | Rating: 5.0
    128. Trevor T.
    Great hotel. The service and atmosphere is superb. It is close to everything in downtown Seattle.

    07/06/12 | Link | Rating: 5.0
    129. Meghan B.
    My only beef with this place is the same as any hotel of this caliber -internet and parking should be free and easy like at their "lesser" competitors.  But beyond that, we had a very easy and comfortable stay.  Hotel is updated, clean, and even with large crowds arriving (cruise ships?) we had no trouble getting in or out.  Location is great for exploring the city.

    The best part may be the pool and workout area on the top floor.  Pool and hot tub were actually cold, but the space is magnificent.  It's fun to work out overlooking the city -even if running on a treadmill felt like I was going to be taking a flying leap off the roof at any minute.  You want to try it now, don't you?  Pack your workout gear!

    20/06/11 | Link | Rating: 3.0
    130. Nerick M.
    I attended a wedding reception here last night and I have to say I was very impressed with my experience here.  

    The hotel is located in the heart of downtown, within walking distance to Pacific Place and other well known Seattle establishments/attractions.  The hotel has a very inviting and beautiful interior and everything is immaculate.

    Cocktail hour was first served on the Grand Ballroom floor.  The area is extremely spacious and well designed.  Next, we headed up to the 35th floor for the reception dinner.  This room has an awesome view of downtown Seattle and has a lot of natural light coming in.  

    The service there was very friendly and extremely attentive.  They were constantly catering to our every needs.  The food was exceptional, from the appetizers to the 3-course meal (the filet mignon was so tender).  

    I'm definitely recommending this place to anyone that is coming from out of town.

    04/07/10 | Link | Rating: 4.0
    131. Angela C.
    What a deal we found on good ol' Priceline!  All the hotels in Downtown, central Seattle were $200+ so I made a bid for $100 on Priceline and got the Sheraton!  Not only was this hotel in the perfect location, it gave off that high end luxury feeling AND it was cheap.

    The lady at the front desk was really accomodating during check-in and she even checked on upgrades for us without us requesting it.  Too bad there weren't any cuz the hotel was booked to the max when we came, but it was a kind gesture nonetheless.

    The room itself was clean and suited our needs perfectly.  The bed was very comfortable, but I expected nothing less from a Sheraton.  They use Bliss products (shampoo, conditioner) and have a blowdryer in the bathroom for your convenience.

    Some things you should know:
    - Do NOT touch the mini bar items.
    - Internet usage is $9.99 per day, but they have a business center in the lobby so you can always use the internet there for free.
    -  Their gym & pool are closed for renovation till October 2008.

    19/08/08 | Link | Rating: 4.0
    132. Jentry M.
    When, During PAX, your playing Rock Band full blast at 2AM in the morning in the Governors Suite of the Sheraton the Security Guards are Very Professional and Nice as they kick all your guests out of the Hotel!

    Five stars for professionalism !

    17/01/09 | Link | Rating: 5.0
    133. Robert S.
    OK Didn't stay here as I live here, but you have to get down and see
    the Sheraton's gingerbread village  
    this years theme is Marvel comics
    and they out did there self's batman, incredible hulk, super Mario bros
    the whole thing rocks I went at 10 pm it wasn't as crowded at that hour
    as soon as I can get the pics off my camera will up load them

    29/11/08 | Link | Rating: 4.0
    134. Lala V.
    The Sheraton Hotel has a great location!  Conveniently located near one of my favorite places on earth- The Flagship Nordstroms! LOL  It's walking distance from everything Seattle has to offer!  The lobby is beautifully decorated.

    We had two different rooms while we stayed.  The first one was a room with two double beds.  It looked crammed and felt like there was just too much furniture, and not a cozy feel.  The second room had a king bed.  This room was spacious and airy.  Definitely way better than the first room.

    The service at the bar isn't the best.  The waitress did ask us if we wanted something to drink....  But 20 minutes later- she never came back with our drinks- so we left.

    The concierge wasn't the nicest either.  I visited them at least twice over the entire trip.  They did answer my questions and make recommendations- but it felt more like I was bothering them, instead of them wanting to help me.

    The other strange thing was I kept getting bug bites in bed!?!  My husband never got bitten, but by the time I went home I had at least 10 bites.  Not sure if it's just my sensitivity to dust & allergies or maybe the bugs just chose to attack me?  I've stayed in hundreds of hotels- and this has never happened before.

    19/11/10 | Link | Rating: 3.0
    135. Craig K.
    Clean, comfortable, moderately upscale hotel in a great location.  We had a really nice view looking West, though in downtown, unless you are the westerly most building in downtown, you really don't get a view of the water.  5-block walk to Pike's Place Market.  We stayed for just one night as they were booked with a convention and I wasn't able to extend for a second night.  

    My only two complaints is that during the afternoon when we had checked in, I think someone was working on the elevators, and our room backed to them, so there was some clanking and banging that was kind of annoying, but it ended by 5pm.  The other is that the bathroom and amenities wasn't up to the caliber of the room and the rest of the hotel.  Fully functional, clean, just wasn't as chic as it could have been.

    I found their regular price to be a bit on the high side, but we used Priceline, luck of the draw, and got a good price on the room.

    10/09/11 | Link | Rating: 4.0
    136. John D.
    The Sheraton Seattle is impeccably clean and up to date.  The staff is super friendly and professional.  Location is in the center of everything that matters, surrounded by great shopping and restaurants.

    I will continue to look for reasons to visit Seattle and stay the Sheraton.

    03/11/11 | Link | Rating: 4.0
    137. Aspasia S.
    Very convenient hotel if you have to work the next day at the Convention.

    The room was fine, the view was fantastic, the gym .... was FABULOUS! - top of the building gym with a 180 degree or more view of Seattle's skyline.

    The memories - priceless.   Can we bring Seattle back to San Francisco? ... maybe - A five star, nevertheless.

    16/01/11 | Link | Rating: 5.0
    138. Josiana Janel L.
    Beautiful hotel. Staff were extraordinarily helpful. I was especially happy about the "reward" if you choose no maid service. The location is fantastic, just blocks from the Public Market, great local and national restaurants, and next door to the Washington Convention Center. Best of all, the Light rail goes directly from Seattle International Airport (Sea-Tec) to Westlake for $2.50 one-way. The Westlake stop is inside of the Nordstroms less than two blocks away.

    I ate breakfast at the Daily Grill. Due to a medically-imposed diet that is extremely selective (Being Vegan or on a diabetic diet is far more permitting than this diet!). The waiter and chef were very patient, accommodating, and met my dietary needs.

    Would definitely stay at this Sheraton again for the comfort, convenience, and location.

    01/05/11 | Link | Rating: 5.0
    139. Michael J.
    I totally, totally love this Sheraton.  It's truly a great example of where Starwood has reinvested into its properties.  I'm exclusively SPG for business and leisure travel, and this is by far one of my favs.  Great location, excellent amenities, the staff is wonderful.  Valet is ALWAYS on point, something very important to me when I have to scramble to meetings.  The concierge desk is way helpful, and if you don't want to dine out, there's a great restaurant/bar attached.  Everything under one roof, if there weather's not cooperating.  :)

    27/05/11 | Link | Rating: 5.0
    140. Josh L.
    I've stayed here about 20 times in 2010 for business, and so far the experience has been positive.

    + beautiful lobby, lots of open space
    + rooms are decent sized, furnished appropriately
    + comfortable beds and thick linens
    + convenient location
    + Club Lounge has decent appetizers for dinner; continental breakfast had excellent variety of fresh fruit

    - The Daily Grille restaurant consistently serves up mediocre food and is $$
    - If you are in the Union tower, you have to go through the main lobby in gym clothes or swim attire to get to the Pike tower where the gym and pool reside on the 35th floor.
    - water pressure is too high.  washing hands in the sink requires careful modulation of the faucet to avoid splashing on clothes.

    I usually park across the street the Washington Athletic Club garage since I arrive after 5PM and am usually out of there by 5 or 6 AM ($7 special).  The valet parking is approximately $37 a night + tip, if you so choose.  During peak times in the morning, it has taken upwards of 15 minutes for the valets to retrieve my car.

    27/01/11 | Link | Rating: 4.0
    141. Andrea L.
    Stayed for 2 nights while I was down in Seattle for a shopping trip.
    I LOVE THE PILLOWS!  I wish I had those at home, but good grief I wish I took those home.  I loved that there was no one disturbing/vacuuming early in the morning while I was sleeping.  Love that the sheets actually feel clean and dont smell grubby.

    It's in the right area for both foodies and shopaholics.  Barneys, Sephora, Nieman Marcus are a few blocks away, theres an IGA with ridiculous prices for wine, Pike Place and The Cheesecake Factory!

    If I am back anytime soon, I will be booking here again!
    Loved the view from the room and the pool!

    21/10/11 | Link | Rating: 4.0
    142. Angie S.
    We needed a night out on the town and what drew us in to the Sheraton was the awesome price for the quality. It is a really reasonable deal for such a beautiful room. We had a rockin' view of downtown and spent the night in one of the most comfortable beds i've ever felt in my life! Hotel has a pool and hot tub, which is always a perk for me. I usually don't want to stay somewhere without a hot tub! Great location if you are a tourist and want to check out more of the Downtown area. I'd suggest the Sheraton to people with class that watch their cash!

    07/02/11 | Link | Rating: 5.0
    143. Sophia Y.
    minus one star for stingy internet service - you have to pay $11/day for service in your room BUT that does not include access while you are in their conference rooms. You have to AS A CONFERENCE pay for that!

    free internet in the lobby. but once you have paid for the room, you would hope they would extend it to the conference rooms! stingy!!!

    other that that, i was pleasantly surprised.
    large room
    comfy bed, clean, GREAT blackout shades. I had no clue it was 9am when I needed to sleep in.

    Daily Grille is pricey for what they give you. and not that great. my friend said the salmon had no flavor and even tasted a little soapy
    i got the pasta and chicken but that was nothing special

    the service at the conference was GREAT
    and I like the fact that you get a $5/night reward if you waive maid service and change of towels, etc.

    THOUGH you have to put that out before 2am. which I think, makes no sense. as long as you put it out BEFORE the maid gets there... it should be ok.

    also, didn't like their soap/shampoo (a little too strong smell), would prefer Kiehl's or aveda

    and toilet paper was rough!!!

    LOTS of toilets for women in the conf area. yay!
    Great location - easy walk to Nordstrom's 5 story flagship store.

    THOUGH i heard that for the price I paid, $200/night, I could have stayed at the Four Seasons!!!!

    31/03/11 | Link | Rating: 3.0
    144. Matthew B.
    I didn't stay here, only went to a convention... so my review is based on meeting facilities.

    The meeting rooms are gorgeous. We were in several of them including the grand ballroom and my favorite, the Cirrus Room on the 35th floor. The hotel was easy to navigate, and the food was pretty darn good.

    I was disappointed that for a plated meal one person received well done and another absolutely rare meat. These should be much more consistent.

    Otherwise... nothing but good things to say about what I experienced here.

    06/01/10 | Link | Rating: 3.0
    145. S H.
    I enjoyed staying here. The location was super convenient from everywhere. The rooms were clean and decently friendly staffs. I didn't have any issues or problems  during our stay.  I would recommend this hotel to families w kids as well. It was pretty quiet.

    I would definitely come back and stay here!

    05/03/13 | Link | Rating: 4.0
    146. Kevin K.
    Ok views and pretty nice rooms. Service is just ok.

    16/01/13 | Link | Rating: 3.0
    147. Jocelyn E.
    When I first moved to Seattle, this is where I lived.  Yes, lived.  I mean if I had to give someone my address, it would be the front desk here.  Thankfully, the company paid for my entire 3 month living here.  It was awesome.

    The location is great - you can walk to anything in the downtown retail core and if you're feeling up to it, pretty much everywhere downtown.  I had a great time walking around and exploring the area, a definite plus when you think about what a pain it is to have to drive around and park and the associated cost.  The front desk here has always been great.  Since I was staying at a business guest (under some company contract), I was able to score free wi-fi and a room on an executive level which came with unlimited access to the executive lounge.

    At one point during my stay the company of folks in the suite next to me decided to use their suite as a daily meeting room that lasted from the early morning into the evening.  Not cool.  I called the front desk and I was immediately moved to a nicer room on a different floor.  The folks next door - they got "shut down".  Every time I needed something from a new robe to extra pillows, the staff delivered immediately.

    Stays here aren't on the cheap, but they really aren't too bad (my friends have been able to get rooms for under $200) especially given the location and easy access to tourist attractions.  Parking is expensive and valet (at least when I was here) was mandatory since the parking garage was under some construction (I believe the rate was about $26/night for guests).  The newer lobby and tower are well done - in fact the lobby is about twice the size as it was when I stayed here previously.  For locals looking to have a night out downtown - there often seems to be a holiday season promotion.  You can spend the night here (I think parking may be included, but check to be sure) and a gift card to use at one of the local shopping places (In the past Pacific Place was highlighted.).  I think it is fun to just be able to see the Christmas tree, watch carolers, and get your shopping down without having to spend the day fighting downtown traffic, personally - and get a little pampered!

    17/07/12 | Link | Rating: 4.0
    148. Nam N.
    After staying 8 nights in a row at this Sheraton for a work event, I feel quite comfortable in my review of this hotel (I should add that I stayed here 3 other times throughout the past 12 months too!).

    This Sheraton has two towers (how, LOTR, I know.....). Although the older tower has slightly larger rooms, I prefer the newly remodeled tower that has sleeker and more modern rooms.

    The service is ok but the lobby is fantastic. Free WiFi and usage of their PCs, comfy couches, and these VERY cool surface table computers that are touch screen (made by MicroSoft and featured in a handful of Sheraton Hotels). I also really appreciate their up front commitment to sustainability and being-green with an incentive program to reduce water, etc.

    Conveniently located in downtown Seattle, it was really easy to jump across to the Washington Trade Convention Center for my work events.

    The Daily Grill is located inside the hotel and has decent Happy Hour deals. And yes, I spent many hours reconnecting with colleagues in their lobby bar. :)

    On a side note, I accidentally left one of my diamond stud earrings on the counter in my room. I didn't' realize it until I was at the airport. However, when I called, they sent housekeeping upstairs to check if it was there. Yay for honest people because they found my earring that my mother had given me. BUMMER because they were going to charge the shipping of the earring to me. When I've left items in hotels before, they've always shipped them to me free of charge. Eh, but what matters most is that I'll get my earring back :)

    Over all, very pleasant hotel and staff!

    13/03/09 | Link | Rating: 4.0
    149. Christina W.
    Amazing location in downtown, great views of the city. You don't need a car if you stay here! You can walk everywhere!

    13/11/12 | Link | Rating: 5.0
    150. Daniel C.
    The location of this hotel is great because it's walking distance to a lot of different places to check out from tourist attractions to great restaurants/bars. The room was very clean and it was cozy. Staff was very friendly and helpful with things to do in Seattle.

    05/10/11 | Link | Rating: 4.0
    151. H W.
    The hotel is not as well kept as the other Sheraton Hotels I have stayed at. Charging $11.00 per night for Wi-Fi ON TOP OF the daily high rate seems nothing less than a cash grab. Left a bad taste in my mouth, so I did not eat at this hotel's restaurant The Daily Grill for all of the 8 days I was here. Comm'on treat you customers better. Even Micky D gives you free Wi-Fi.

    25/10/13 | Link | Rating: 2.0
    152. Tammy R.
    Stayed here for a convention for five days.  The location is great...across from the convention center, and only a few blocks away from everything downtown.  Just a few blocks from Pike's Market, and about a dozen coffee places nearby.  Rooms are large and comfortable.  Only two downsides - Starwood members should get free WI-FI, but they charge, and cleaning crew didn't get to my room until late every day...usually around 5 pm...I must have been last room to clean, but made it hard coming back to the room after a long day, and still awaiting a clean up.   Otherwise, I would recommend to anyone wanting to stay downtown in Seattle.

    29/08/12 | Link | Rating: 4.0
    153. A V.
    Great location.  Awesome fitness center, pool looks nice too although I did not try it.

    Beware, the "old" tower (North?) rooms are very noisy, especially if you get one that adjoins.  Very noisy.

    The new tower (South?) has quieter rooms and is of course more modern.

    22/01/13 | Link | Rating: 3.0
    154. Blake P.
    The hotel is nice, feels clean, in a great location and has good service from people.  It's expensive, yes, but that's the way the cookie crumbles.

    So why not 5 stars?  Because I'm not a fan of feeling like I'm being nickel and dimed to death.  For $170 a night I shouldn't have to pay an extra $11 per 24 hours of internet.  I also shouldn't have to pay $15 for breakfast room service (It's a nice idea but I've had other hotels do it for less or even free).  Not that it matters too much to me but they also charge for local calls, something like $1.  Final thing is the doors are really loud, if you're there for a convention you'll notice it, it's enough that the walls shake a bit whenever someone on your part of the hallway comes in.

    All in all, this place is good for one thing: the location.  If you're going to a convention, it may be worth it, otherwise I wouldn't bother.

    30/08/11 | Link | Rating: 4.0
    155. Jenn W.
    Pros: Covered valet parking, great locations, good veiws, clean rooms, lobby with free wi fi, quiet rooms.

    Cons:No free wi fi in room, parking is expensive.

    26/03/13 | Link | Rating: 4.0
    156. Izel P.
    -Great location downtown. Shopping and Pike Place Market is walking distance.
    -Clean, spacious rooms.
    -You get a free $5 voucher to use at their coffee shop and restaurant (I think) if you opt to go "green" and not have your room serviced.

    -We were unaware of the valet-only parking situation. From what I recall $35-40/night to park your car OMG! I thought we got a good deal through Travelzoo but when you add the parking fees it turns out to be rather expensive.
    -We were charged twice each night for the WIFI for using 2 different devices. Thank goodness my bf brought it to their attention and they refunded the double-charge. It turns out their system tends to charge your account every time a new device uses the internet and it should not be that way. It should be $11/night for WIFI, regardless of how many devices use the passcode for WIFI. Be careful!

    Overall, it's a nice hotel. A tad on the pricey side if you bring a car!

    06/09/11 | Link | Rating: 4.0
    157. Jason F.
    I live in Seattle and wouldn't stop at a hotel bar, but for my adventurous friend Tim. This time we wandered into a very convenient hotel bar, just off the lobby at the Sheraton. The staff is super friendly, drinks are cold and served with a smile. The crowd seemed nice, with a code required bathroom. I may return, it didn't suck there.

    15/11/11 | Link | Rating: 4.0
    158. Cindy T.
    We stayed here for a week during the Supercomputing convention and our stay was pleasant. Our room was cleaned everyday in a timely manner. There were numerous elevators with minimal wait time. There's nice views for those up top. We were able to see the water from the 25th floor. I liked the huge lobby lounge area as it was a great meet up area. And the best part, located right next to the Washington Convention Center and 6 blocks from Pike Place.

    19/11/11 | Link | Rating: 4.0
    159. Phoenix A.
    Of course I'm a fan.  And I rack up points with the Sheraton so I can look like a big pimp when I come to Seattle and show the bros where I'm staying, for free!

    Ok, enough of me sounding like a douchebag.  This is the nicest Sheraton I've stayed in stateside.  My standard double was comfortable.  I had a decent view facing The Cheesecake Factory.  The lobby area is a great place to chill while you're waiting for your friends to show up with broken-in chairs and couches and coffee tables with floating things in them.  And even better than the lobby is the bar.  Cool staff there in the Grill.

    My only complaint was with the front desk.  The girl who helped me seemed like she was working her very first job with the public, super awkward and she talked fast but only said like 2 words at a time.  It was weird.

    This hotel is one of the stops that the Gray Line bus makes.  Getting here to and from the airport is a breeze btw and fyi.

    19/10/09 | Link | Rating: 4.0
    160. Shraddha C.
    Rooms are much better than other than SPG hotels in downtown. Union tower is a new tower with newer rooms.. Staff super efficient ... Never had an issue ... Centrally located near pike place market and shopping malls.

    04/11/13 | Link | Rating: 4.0
    161. Stephen M.
    Great hotel. Modern interior. Nice lobby / bar area. Helpful staff. Good location.

    It is a big conference hotel but we were a family on vacation and it worked well. We did get a good rate on a hotel website.

    Only complaint was the hotel restaurant the Daily Grill. Avoid this. Overpriced and my wife's salmon burger was cold in the middle.

    24/04/12 | Link | Rating: 4.0
    162. Eric S.
    Great location. lots of young people and tourist. love the cafe and computers in the lobby. Only thing I find weird is the Flatscreen TV. its a bit small located on the wall over the desk.

    11/03/13 | Link | Rating: 4.0
    163. Darren S.
    I stayed here for a business meeting and I was very happy with my stay.  

    My criteria for a good hotel stay is simple: interactions with staff, location, bed and gym.  Everyone I spoke with and had help me were friendly and got the job done without issue.  The hotel location enabled me to walk to many fun places in downtown within minutes.  The bed was comfy but not too cushy.  Finally the gym was among the best equipped that I've used.  

    In addition to these personal standard items, I had a great views from my room and conference rooms (almost not conducive for being productive and attentive) and the hotel food was pretty good.

    I've had good experiences with Starwood hotels in the past and was happy to have another good stay here.  When I come back to Seattle, I'll give the Sheraton another visit.

    30/09/09 | Link | Rating: 4.0
    164. Matthew B.
    Stayed in this hotel for a few nights while in Seattle.  Nice rooms with pretty views.  We were traveling with another couple and they had a dog.  The hotel is dog friendly and doesn't charge you...unless you let the dog crap everywhere I suppose.

    The lobby has several pieces of Chihuly glass displayed for those who are interested!

    Go here and stay. The rates are reasonable and the hotel is centrally located so you can walk anywhere.

    18/11/11 | Link | Rating: 4.0
    165. Brian L.
    No parking in the hotel, which sorta sucked.  Had to find parking across the street, which isn't the end of the world, but def wasn't as convenient as it could have been.  The location is great, right in the middle of it all, without a single thing in downtown too far to reach.  The elevator was a bit slow for such a tall building though, which was sort of a drag.  

    The bed was comfy, linens nice...everything was OK (which is the reason for the 3 stars!).  It wasn't as nice as the Sheraton I was at in Vancouver though.  Overall, pleased with the stay, would stay again - but wouldn't search out for it.

    11/07/10 | Link | Rating: 3.0
    166. Chris Z.
    Clean rooms, at decent downtown prices.  Close to shopping.  They have a pool and a fitness room.  My room provided a nice view, plenty of space.  Only downfall is Wi-Fi is at a cost for the rooms.  They do offer free Wi-Fi in the lobby but it was shoddy.

    25/08/12 | Link | Rating: 4.0
    167. Cossette P.
    Great location.  Within walking distance to Pike Place market, shopping malls and restaurants.  

    The rooms are spacious, very clean, and tastefully decorated.  DH and I stayed here during our last visit using our SPG points.  We've stayed at the Westin Seattle prior to that and I find this location slightly better.

    04/08/10 | Link | Rating: 5.0
    168. Kerri C.
    No complaints whatsoever about the Sheraton. Our room was beautiful, the club-floor service was worth the expense (breakfast and afternoon hors d'oeuvres on the 33nd floor, free wifi, etc), the pool and fitness center on the top floor were gorgeous. Check-in was easy and the bell desk was helpful with luggage. The location is ideal, blocks from Pike Place Market and the monorail. If I return to Seattle, I would love to stay again.

    26/04/13 | Link | Rating: 5.0
    169. Amie C.
    I am happy with a hotel that provides me a clean and comfortable bed, and free access to internet. Although the internet is only available in the lobby, I appreciate that there was WI-FI so I could play Words with Friends on my iPod Touch. The business center also provides about six computers and free printing, so I was able to print out my last minute Mariners tickets from Stub Hub.

    Guests also get free access to the two-story 24-hour gym which I took advantage of when my way-too-hungover travel companion wanted to sleep in instead of going out. Amazing! I had about 3-5 treadmills, ellipticals, and bikes EACH all to myself and each with its own personal television. There free free weights, floor mats, excercise balls, instructional posters for different ways to use each piece of equipment, water cooler, towels, and an amazing view from the top floor of the city!

    09/11/10 | Link | Rating: 5.0
    170. Craig H.
    No hot water on the 24th floor in the afternoon and evenings.  The morning shower was hot.  

    The place is clean, convenient to all the downtown scene and has great views from the 32nd floor lounge and 35th floor pool/exercise area.  They spent a lot of money on the fantastic duel level exercise room!  

    The continental breakfast at the lounge is wonderful to wake up to.   Free Starbucks coffee in the room and at the lounge is awesome!    

    Wi-fi is $10 per day.  Not a big fan for pay wi-fi but the speed and reliability was pretty good.

    The room is clean, spacious and modern.   Art work on the wall are originals and classy.   Rooms are quiet from outside and inside noise.  Comfortable beds and pillows.

    09/12/11 | Link | Rating: 4.0
    171. Brian C.
    Clean, comfortable rooms. Huge lobby area. Friendly staff.

    21/05/13 | Link | Rating: 4.0
    172. Sharon T.
    Great location... [I'm a sucker for their signature scent] - oh, and their meatloaf isn't too shabby for late night eating via room service.

    There's nothing particularly outstanding about this hotel though - and the bf and I spotted a few boo-boos during our stay.

    1.) The only spoon sent up with my food for room service was dirty.
    2.) I was told the International District was just a "brisk" walk away by the woman in charge of directing people... "brisk" walk my ass.  It was a 30 min. walk up and down sloped roads, so be warned - it's not somewhere you want to walk in heels... and I wasn't warned that the ID area was somewhat seedy looking either.  =/
    3.) The down comfortors kept shedding little annoying feathers!  Small issue until you get a few stuck in your eye.
    4.) Staying in a 2 bed room I would have expected a queen sized bed, but we were given something smaller than a full... or so it felt like.

    Aside from the negatives, I did enjoy:

    1.) Sheraton's air-branded fragrance in the lobby.
    2.) Green conscious incentive to refuse room service vouchers
    3.) Location
    4.) Nice staff [we locked ourselves out by accident, and they fixed that fast]
    5.) Decent room service food...

    3.5 stars.

    11/10/11 | Link | Rating: 3.0
    173. Diana C.
    location was great, entrance is impressive as are the rooms, view, pool, and fitness center. bathroom is strangely cramped and barren but not a dealbreaker; just a weird layout.

    bed is very comfortable but there isn't a fitted sheet so, when i woke up, the end of the mattress was exposed as if i was tossing and turning all night so i suggest you request turndown service and/or get the bed made daily.

    staff is helpful, responsive, and friendly. was much more than i expected considering what i paid ($120/night). room service was very prompt and the food was actually quite good!

    14/04/13 | Link | Rating: 5.0
    174. Kaylee J.
    Terrible food, room service, beds were terribly uncomfortable. Crowded and not efficient lines. Would not Reccomened this place.

    09/12/13 | Link | Rating: 1.0
    175. Lori K.
    I'm not a talented person. I don't play an instrument, I'm not artistic, I can't sing or ballroom dance but two things I have a knack for are booking cheap travel and a keen sense of direction!

    When it came time to book a hotel in Seattle, I read through reviews, checked the deals offered through Yelp, compared prices on every travel website, and consulted all my hotel reward membership offers and promotions. After educating myself on hotels, locations and prices I did what I always end up doing if I don't find a deal that tickles my fancy. I used Priceline.com . I've now used Priceline to book hotels in Vegas, NY, SF, and WA.

    I landed a room with two queen size beds at this hotel for $80/night! The staff was super and checking in and out was super easy. The lobby sitting area is large and has interactive coffee tables with chess and checkers. There are computers, wi-fi and a flatscreen television that was always playing sports or the news.

    The L.A. Galaxy were all staying in this hotel while we were there since we happened to be there the 4 days before the MLS championship game. I have to admit that sharing elevator rides with hot soccer players and having them around the hotel lobby and lounge wasn't too shabby. However the high point of staying in this hotel was its location. The hotel is located on the corner of Pike and 6th so it's central to everything. We walked, took buses, a ferry and the monorail.

    If you choose not to have them change your sheets and give you fresh towels they'll give you a $5 gift card for each day you're staying to use in their little concession store where you can grab coffee, baked goods, sandwiches, sodas, snack and water.

    My only complaints about the Sheraton were that the hotel room doors don't have good hydraulics they all slam very hard and when you're sleeping those slamming doors feel like earthquakes. The other small issue I had was that the concession store and lounge had odd hours and we couldn't rely on either to be open whenever we wanted.

    I know I have a gift for booking cheap travel and landing great deals on Priceline, but trust me, you too can easily acquire the talent if you put your fears aside and have some faith in Priceline.

    24/11/09 | Link | Rating: 4.0
    176. Tony S.
    An older venue that is showing it's age.  The one big plus for this hotel is the quick walk right next door to the convention center.  

    Rooms are a bit on the old-school side.  Some real customer service challenges here as well that are all things that can be remedied with good management.

    24/04/12 | Link | Rating: 3.0
    177. Jessa F.
    I would've given it five stars but the lady I called on the phone was kind of rude. I asked to do a late check out and she just shut me by saying "No you can't". I wish I would've remembered her name coz she's the reason I gave this hotel 3 star. I can be in the nicest place on earth but if the one staff isn't nice, the whole place goes down.

    20/05/13 | Link | Rating: 3.0
    178. sonia g.
    We had a pretty good experience here for a little "staycation" after booking a room on Priceline. The room had a nice view of downtown Seattle and everything was clean (except for under the bed -- we were checking for stray toys and it was kind of gross under there).

    But the desk clerk was super polite, no mention of Priceline. We ordered ice cream sundaes from the room service menu and some cocktails. The sundaes were huge, the cocktails were pretty bad so I wouldn't order them again. They did put us in the corner rooms. I read another review on here that said they had been put in that room as well as they are smaller than the other rooms but I guess this seems fair since we booked on Priceline.

    16/07/12 | Link | Rating: 4.0
    179. Jakob C.
    Stayed for 2 nights on a price-line deal. Paid $125/night. I agree that the parking is ridiculously overpriced, I parked across the street for $27/night. Literally half a block away and it's 40% cheaper? That says something. The room was fine, nothing to write home about. Little suprised at the lack of power plugs, but the view was nice. Bed was "hotel standard."

    All-in-all this is really a location hotel. It's within walking distance of most everything in downtown, and it's a reasonable place to lay your head at the end of the day.

    10/02/13 | Link | Rating: 4.0
    180. Kalei F.
    This hotel is a GREAT location in the heart of downtown Seattle.  The buses and mass transit were all about a 5 minute walk from our hotel.

    So was all the restaurants and shops!! As well as museums!

    The hotel itself was very nice.  Had free wi-fi in the lobby and lots of computers and plug in stations.

    Rooms were pretty standard.  Shower could've been a lot nicer but it was ok.

    25/10/11 | Link | Rating: 4.0
    181. Connie C.
    Even though this isn't a hip boutique hotel, it still ranks pretty high in the cool hotels category. I requested a room in the new tower and got hooked up with a room on the Starwood Preferred Guest floor (the 25th floor), with a sweeping view of downtown a glimpse of some water. My room was nicely appointed - it was very spacious, with a desk that faced out to the view, a king bed that was so comfy I could have slept in it all day and a great bathroom with Bliss products.

    The location was totally central - Flagship Nordstrom down the street, Pike Place Market a few blocks away, a $5 cab ride to the bars in Capitol Hill... an ideal hotel for business travelers and first time visitors.

    I didn't make use of the renovated fitness center or indoor pool, but it was nice to know that it was available had I been motivated to get out of the comfy bed early and work off all the extra calories I consumed during my visit.

    I got a great deal on Expedia for two nights stay here. I'll definitely book the hotel again when I'm back in town.

    24/03/10 | Link | Rating: 5.0
    182. Lauren E.
    You would think if you are paying close to $300 a night for a room, they would have it ready when you arrived.  

    As a Starwood preferred member, I still had to wait until 6pm to have a room after arriving at 1pm.  When it was finally ready, I was hoping that the rooms would be equal to the beautiful lobby.   I was astonished at how old and dated the room was, you can tell it was a smoking room at one time because it had the nauseating carpet cleaner smell.  In addition, I was woken up at 6am by my neighbor who I could hear every word of his phone conversation.

    The hotel is in a great location, and Seattle is a wonderful city, but unless you are paying $50 a night to stay here, GO SOMEWHERE ELSE!

    06/02/12 | Link | Rating: 1.0
    183. Melissa T.
    The Sheraton does not disappoint!  It's in the perfect location, only blocks away from Pike Place Market.

    The bf and I booked two nights here with our Starwood points.  The first night, we were put in a corner room in the Pike Street tower.  Since we're Starwood Preferred Gold members, we were hoping for an upgrade, and when we realized we didn't get one, we called down to see if we could get a different room.  The guy on the phone happily upgraded us to a Studio Suite and later called the room to see if we were pleased with the upgrade.  We were.  :)  I just wonder why the front desk lady was so stingy with the upgrade.

    The room was decent.  Crisp, white linens.  Flat screen TV.  DOUBLE SINK in our upgraded suite!  The furniture in the Pike Street tower is older but they could get some more years out of it before they need to completely renovate.

    During our second night at the hotel (different stay since we went to Vancouver in between stays), the front desk lady was kind enough to ask which tower we'd prefer to stay in.  Of course, we chose the newer one (Union Tower).  When we asked about getting access to the Club Lounge, she gladly complied but reminded us that it's normally an extra $30 a night.  She was definitely nicer than the lady who checked us in the first night, and I'm sad I didn't get her name because I like leaving positive comment cards.

    I wouldn't say the newer room was significantly nicer than our first room, but the furnishings were more modern.  We didn't get the Bliss products that another Yelper mentioned though!  

    The lobby is huge and what every hotel lobby should strive to be!  Complimentary wifi, in addition to 3 computers for guest usage.  Electronic chess.  Tons of seating.

    The Club Lounge provides a pretty good breakfast.  If you have a family of 4 or more, you might want to consider paying the $30 to get access since it's all you can eat.  They also open from 5-8pm for an afternoon snack.

    The gym is the best hotel gym I've ever been in!  TWO STORIES!!

    A couple things I learned on this trip: 1) It never hurts to ask for what you want.  2) ALWAYS stay with the hotel chain where you have status.  It helps!

    06/07/10 | Link | Rating: 4.0
    184. May N.
    I was here for a few days for a conference.  We were spread across several floors.  I tried to hop around the stairwells to get around the meeting rooms, which were a little awkward to find and not pretty, but was able to avoid the elevators.  The meeting spaces were adequate.  Temperature was comfy and not too cool.   Water coolers were provided with recycled plastic cups.  They served oatmeal, pastries, yogurt, and fresh fruit for breakfast.  Coffee, teas, and cookies for refreshment breaks.  WiFi worked well all over the conference floors.  The best part is the location - close to shopping at Pacific Place and Pike's Peak.  It provides easy access to public transportation to see other points of interest as well.

    01/05/12 | Link | Rating: 3.0
    185. Mathew N.
    The Sheraton is conveniently located but that's the best thing I can say about it.

    Our non-smoking room smelled badly of smoke...after making the trek down thirteen floors (luggage in tow) back to the front desk, they gave us another room without a problem.  The new room had a nice view but the bathroom toilet smelled like urine.  The room felt small and in need of updating.  I loved being able to walk out of the hotel and being in the heart of downtown Seattle but overall I found the hotel to be a bit of a disappoint given the cost.

    13/10/10 | Link | Rating: 3.0
    186. Danielle M.
    Great rooms with green options! You can opt out of housekeeping for sheraton points with I thought was a cool alternative. The rooms a nice with great views!

    14/06/13 | Link | Rating: 5.0
    187. Lori B.
    Made our reservations through Hotels.com never again pain in the butt !! ( Thats another story ) SO I booked a deluxe double room for Myself , my husband and our 3 boys thinking deluxe would mean bigger.  It does not , so we went to the front counter and asked for a bigger room with no such luck.  Went back to the room and called hotels.com to no avail got nothing but the run around and sat on hold for an hour.  We were told we had to talk with the manager of the Sheraton to get our reservation cancelled.  I could see the panic in my husbands eyes at the thought of that small room and 3 small boys so off I went to talk to the manager my husband and I went.     To make a long story short the front desk clerk we got this time was much better than the 1st time we tried to get a bigger room.   He talked with the manager and they offered us a king size bed with a pull out queen size couch which we immediately took.  He gave us our room key and off to the 34th floor we went.  To our astonishment the put us up in the Presidential suite !!  WHAT !! 3 rooms, 3 tv's ,2 bathrooms , a piano , a sauna !!  Our stay was AMAZING !!  Our family will never forget it !! Thank You to the nice gentleman that helped us out and the front counter and to the manager for being so kind to our family !!

    03/04/14 | Link | Rating: 5.0
    188. Veronica T.
    What a great hotel. They offer a great green program that allowed me to save energy by not having housekeeping come everyday and gave me a $5.00 credit towards food. SO, free coffee for me! LOVE it! The rooms were super nice and great! I was very impressed with their high performance gym and pool!!! They definitely kept the working out guests in mind when building the gym!
    LOVED the location too!

    23/07/12 | Link | Rating: 3.0
    189. Jeffrey S.
    Eh, pretty standard Sheraton, much nicer than most, but certainly not the best.  The club lounge had a great breakfast.  Try to stay in the newer tower, as the rooms are noticeably better.

    24/06/13 | Link | Rating: 4.0
    190. Elle A.
    We had a beautiful room with a gorgeous view of Seattle. I was beyond happy about it. The beds were super comfortable, and the down pillows were like sleeping on clouds. Close to good food and plenty of shopping.

    The valet parking was $44 though, wasn't expecting that. Would have been nice to know ahead of time. Other than that, no complaints! I'd definitely stay there again.

    18/11/12 | Link | Rating: 4.0
    191. Jason K.
    My wife and I were on another trip to cities we have not been to and this hotel was right by the Pike Market and downtown, so it was a true winner for that one. We got a pretty good rate and the bed and service was fantastic. They had a fridge in the room where we took out all the bar stuff and added our own pop and six packs. A real plus. (Seattle has some real solid IPAs)

    They don't have HBO, they went for Showtime, which kind of sucked, but it is their prerogative. Also, I would have liked free wi fi in the room the only bad thing about the hotel.

    I liked that if you didn't want the maid service you could get $5 in credit at the quick stop restaurant even though their prices were way over priced.

    The fitness center was awesome, lots of cross trainer ellipticals and free weights and machines all over. Working out looking over downtown Seattle was a real plus. We went up there every day over our 5 day stay.

    The proximity to downtown and the pillows and bed made it a solid stay though, plus right by the light rail.

    01/06/11 | Link | Rating: 5.0
    192. Michelle T.
    The parking is off-site......about a block up away, but they fail to mention that it is up a hill. Not so great when you get up at 5am, pull your luggage up a hill (in heels) & there are questionable people out and about, since the door to get to the elevator is closed until later in the morning. Not so safe for a business woman traveling alone. The price for their valet parking is higher than San Francisco prices.....completely ridiculous. Will NOT be returning.

    06/07/13 | Link | Rating: 2.0
    193. Bruce C.
    Location can't be beat and one of the most comfortable beds I've slept in. Only a few blocks away from Pike Street Market, and the light rail station a block away and the monorail to the Space Needle only a few more blocks away.

    There's a gym on the upper floors of one of the towers, too, with a pool.

    All in all a decent hotel for a reasonable price.

    I would return.

    21/09/12 | Link | Rating: 4.0
    194. Ferdinand H.
    Average to above average experience during my 7 day stay for a conference.  Can't complain at the conference prices, nor could I fault the Sheraton Sheraton toiletries.

    Decent access to downtown and Pike Place, it's not a bad way to explore Seattle.

    15/06/11 | Link | Rating: 3.0
    195. Steve L.
    For a supposed four-star hotel, this hotel fits perfectly under Yelp's description for a two-star rating: Meh, I've experienced better.

    The public facilities are indeed excellent. The lobby is definitely beautiful, and the fitness center and pool are impressive (the pool area in particular gives you an amazing 360 degree view of Seattle). The staff was friendly and helpful.

    My beef is with the rooms themselves. The beds were decent, Sheraton beds.  

    But one of the most important things I look for in a fine hotel is the bathroom. It was tiny, certainly nothing close to what I've experienced in other four-star hotels, even in Seattle. Worse, the drains didn't drain, leaving me in a pool of dirty shower water. Worse still, the shower curtains smelled like something I won't mention here.

    If this hotel were advertised as a 2.5* or even a 3* hotel, I may be inclined to give a better review. But I came expecting a 4* experience, and it wasn't close.

    16/06/11 | Link | Rating: 2.0
    196. joe b.
    We got a deal through Hotwire so it wasn't too bad.

    Very centrally located so it was easy to bus anywhere we needed to.  I even used the hotel gym (for the first time in my life.)

    24/07/12 | Link | Rating: 4.0
    197. Diane P.
    Lovely hotel and accommodations. Very helpful staff. On the neg side: housekeeping cleaned my room but didn't remove or replace dirty glasses and forgot to change the bed linens on the one day in four that I requested it. Also, wi-fi is not free. Very close to convention center which was a huge plus.

    03/03/14 | Link | Rating: 4.0
    198. Leora B.
    The staff was nice and the bed was ok. I had a problem with is the price, with the price of the room and the parking for 4 days, they should include free wifi. I even did the green program, I received 1 $5 and I stayed 4 days!  Would I stay here again, with this price, I am disappointed.

    19/05/13 | Link | Rating: 1.0
    199. jonathan F.
    Very nice pool on the 35th floor overlooking the city. Lots of nice people enjoying the lobby.  Dogs allowed with a dog park nearby!  Very helpful and accommodating staff.

    09/09/13 | Link | Rating: 5.0
    200. Jeff F.
    The question you may be asking yourself is: what is the SPG option in Seattle. Well, the W is the best, but it's pricey. Sheraton over the Westin any day. More modern, rooms seem way more up to date, gym blows away the Westin and probably any other hotel gym in SEA and the club lounge is solid.


    07/07/11 | Link | Rating: 4.0
    201. Ceci I.
    Sheraton Hotel is located right in downtown. The location is perfect for walking distance to pike place and a quick bus ride to Capitol Hill. I gave it only a four star only because, whoever clean the room, didn't clean it completely. Someone left their under wears and scraps. Other than that, the view is okay and the bathroom is hygienic.

    19/06/12 | Link | Rating: 4.0
    202. H M.
    I would never stay again here due to the experience that I had here. The hotel itself is fine, the lobby etc. is very nice. Our room was somewhat dated/stale but clean. The "service" was possibly the worst that I have ever experienced.

    I was traveling with a group and we had booked two doubles. We checked in to the first room one night earlier, as the other people had not yet arrived. That was all fine. The next day, my friends went down to the desk to check in to the second room and I waited in the room for them so we could go to lunch. After an hour had passed, I wondered what they were doing for so long. After an hour and a half I was about to go looking for them when they came in, clearly very frustrated. They had just spent an hour and a half (of vacation time...) dealing with the hotel. Apparently, there was someone else with the same name and reservation and the hotel had combined the reservations somehow- ok fine, mistakes happen. But the hotel somehow didn't realize that the other people had already checked in, and double checked-in so my friends went upstairs and opened the door to the room to some very startled people. This violates any idea we may have had about security at this hotel.

    Even that is ok- mistakes happen. But it got worse. The hotel was apparently fully booked. I found it weird that they had absolutely *no* rooms- I would think they would hold at least one or two in the event of this kind of fuck up. So basically, we were out on our ass. This means paying a higher rate somewhere else due to the fact that we had to find some place without a reservation, and there were no comparably priced hotels with availability. Not the best situation for broke young adults.

    But it got worse. Because they had checked us in to a room that was occupied, they had put an authorization hold on my friends' card. Somehow in the process of doing that and trying to void, they had TRIPLE charged/authorization hold-ed it. My friends had the funds for the room by collecting from everyone. So not only were we roomless at the Sheraton, but we now had no available money for another room somewhere else.

    But regardless of this awful situation, what was really horrible was the way that we were treated by the assistant manager. I have worked in customer service and I know dealing with frustrated people in a situation you have no control over is never fun. But even if you can't do anything (which honestly, they could have done *something* even if they couldn't give us a room), you can at least give empathy and be nice about the fact your hotel created this situation. I returned to the desk with my friends and saw that the assistant manager behaved in an incredibly snide and rude way. Essentially his attitude was "I can't do anything for you, so please go away". He obviously did not respect us as customers, and I felt at the time it was due to the fact that we were young people, which is not a good business attitude. The worst thing of all was not even the situation, but being put in that situation and then being completely disrespected on a personal level. He had no sympathy to our situation and told us to go to the Hyatt, despite the fact that this was going to cost way more (and we had no money now...)

    Well, we did go to the Hyatt and explained the situation. The woman at the Hyatt's very first words were "I'm so sorry!"- something that the guy at the Sheraton did not say once. She allowed us to get a room at the same rate that the Sheraton had offered us despite it being day of and a much, much nicer hotel (with higher standard rates) and somehow we worked out the money situation. The difference both in the quality of the hotel and the quality of service were striking. Clearly, one cares about customers and one does not.

    Three years later, I am not a broke college student anymore. I have stayed at Hyatts quite a few times and I have never set foot in another Sheraton.

    27/11/13 | Link | Rating: 1.0
    203. Mary Anne D.
    Haters gonna hate! The Sheraton deserves more than a 31/2 star rating.  I'm a pretty particular hotel patron and I thought both the room and service were more than up to snuff.  The rooms are incredibly quiet and comfortable, the hotel is ideally located in the middle of downtown next to a metro stop, and every staff member we interacted with went out of their way to make sure we got the help we needed.

    16/06/12 | Link | Rating: 5.0
    204. Meredith K.
    Ah, Sheraton, you deliver again.

    This time I opted to go for valet parking, which is $10 more than across the street around the corner, but allows you easy in-and-out access. So totally worth it. Not that we did a lot of driving, since the Sheraton is located so centrally. But still nice to have the flexibility.

    The staff are still helpful, the beds are still amazing, the rooms are still absolutely quiet. The Wifi STILL isn't free (come on, guys...) and the toiletries are still tiny but still deliciously scented.

    Bring your work out gear. The gym is great. Also, your swimsuit. The pool is indoors, heated, and has a great view.

    08/10/12 | Link | Rating: 4.0
    205. Jennifer A.
    The Sheraton is a GREAT event venue.  We recently had a corporate event there which ran perfectly smooth.  In addition, i was recently at a wedding there and i was super impressed.  I am seriously considering having our wedding there.  Our guest can stay there and not worry about driving.

    I usually dont give props to such a large corporation that the review will probably go unnoticed, however, it was worth mentioning because they went above and beyond.

    Good Job for impressing me Sheraton!

    16/01/13 | Link | Rating: 5.0
    206. Marty J.
    I just love this place. Great location, great amenities, killer location, and above and beyond all....I just love that aromatherapy when you walk in the hotel. It has it's own unique floral scent pumped in all over the first floor.

    The rooms are great, and the staff is sublime. This is a top notch full service hotel. It's my GO TO spot in Seattle. I love all the places I can walk to - movies, restaurants, stores, convention center, transport...it's perfect. I could really live there!

    17/10/12 | Link | Rating: 4.0
    207. Kyle H.
    The Sheraton is conveniently located steps from downtown shops, blocks from Pike Place Market, and right across the street from the Washington State Convention Center. I loved my comfy bed, but felt for the money, there's much better value elsewhere.

    No free Wi-Fi in rooms. Seriously? Actually, there's not even Wi-Fi in the rooms, you have to plug in like it's 2002! And there's a $10.95/day charge for Internet in the room. The Sheraton is billing their Lobby as a Wi-Fi Hot Spot and trying to make it sound cool that you have to trek downstairs just to check on a restaurant address, etc. It's not cool. And the lobby Wi-Fi is as weak as your grandma's coffee.

    Since I was here all week for work, I was in and out of the conference rooms all day. I accidentally left my messenger bag in one of the ballrooms one day, and immediately went to the Front Desk to check on it the next morning. The girl at the front desk didn't make much of an effort to find it, and made me fill out a missing items form, so I knew it would be up to me to be tenacious to get the bag back. Hours later with still no call from the Front Desk about it, I had my meetings manager Walkie Talkie up to the Banquets manager, who responded in less than 30 seconds that she had the bag! Now, why couldn't the Front Desk have done that?

    Lastly, when I got home, my credit card was charged $20 beyond the room charge and taxes, so I called the Sheraton to inquire what it might be. They tacked on a charge for some snack items from the mini bar. Seriously? Just because there were open bags of Skittles and Trail Mix in my room 24/7 doesn't mean I got them from the hotel!

    I'll certainly return to Seattle, it was a lovely friendly place to visit. But this Sheraton won't be seeing me on my return.

    23/11/10 | Link | Rating: 2.0
    208. Valerie B.
    The rooms here were really nice and I felt the staff was friendly and warm. I'm annoyed that in the rooms there was no free wi fi! You could get it in the lobby for free but in the room it was like 13 dollars or so. And that ridiculous on its own. At least if it was cheaper I'd be more willing to suck it up and pay for it. But that much just for twenty fours hours, he'll no!

    06/09/13 | Link | Rating: 3.0
    209. Courtney H.
    This hotel was fantastic!  We stayed here on a one night stop over to Hawaii for our Honeymoon and loved it.  I wish we could have stayed longer!  They gave us a great room with a great view, and the lobby was beautiful.

    It was super easy to get everywhere downtown and everyone was friendly.  

    I can't wait to go back to Seattle and I really hope we'll be able to stay here again, we were so pleased!

    17/10/12 | Link | Rating: 4.0
    210. Tepring P.
    The Restaurant is good, the location is good, the service is bad.

    I went for a conference where I was a funded guest. I had a video chat meeting requirement for one hour in the morning (9-10) and I couldn't be in the lobby of the hotel, the rest of the entire day (until midnight that night) I would be at the convention center. I have over 27,000 SPG points and am 10 stays away from gold membership (of 25). I feel like an hour of complementary internet is not a huge request. However, that is not what I am venting about, it was that the manager said it was not possible to apply complementary internet in the room. As a computer scientist and as a guest at other sheratons, I know that it IS possible. The inaccurate information given by the manager is what was frustrating.

    17/10/12 | Link | Rating: 2.0
    211. Linda C.
    Great stay at the Sheraton.  Got a great deal on priceline (bid $80 + fees).

    Rooms are a good size, beds are very comfy and relaxing.
    Fitness room was great as well, offered a variety of equipment and had LARGE windows (floor to ceiling) that overlooks downtown Seattle.

    Prime location - walking distance to Pike Place & downtown shops (sooo many shops!!!).

    Free wifi in the lobby (and if you're lucky, once you're hooked onto the lobby, you might be able to take it to your room for about an hr, then it disconnects). Otherwise it's paid wifi in rooms.

    Valet underground parking $40 / night!  They do not offer self parking on site, but there are other parking structures around the hotel for about $30/night. We decided to valet park with the hotel for peace of mind as it is guarded by an attendant and no one but staff are allowed in the parkade or unaccompanied.  We didn't need our car and walked around everywhere so it was perfect.

    If it's raining (like it probably will in Seattle), they provide umbrellas at the bell desk.    

    Wonderful stay, would definitely book again (online of course).

    28/05/11 | Link | Rating: 4.0
    212. Ryan D.
    I stay at this Sheraton every now and then whenever I am in Seattle.

    It is located downtown of Seattle, next to the convention center, and within walking distance to  bars, restaurants, and the famous Pike's Place Market.

    The hotel does not offer free wifi's in the room (not a big deal to me), however they do have computers down in the lobby for guests to use free of charge.

    Hotel is very well kept. Very nice staff, nice room decors, and just a great atmosphere in general.

    02/10/11 | Link | Rating: 4.0
    213. M G.
    Stay away!!!  We needed a place to stay before heading to Sea-Tac the next morning and ended up at the Sheraton through Hotwire ($170/night including fees/taxes).  Rated as a 4-star hotel, we didn't anticipate it being such a disappointing experience.  Thankfully, it was only a one night stay.  

    One the positive side, they let us check-in early (we had a very tired kid), the rooms were large and spacious and it was in a prime downtown location (also within 5 blocks of Pike Place).  

    Unfortunately, the cons far outweighed the positives. For starters, the bathroom was downright baffling for a 4-star hotel - whoever set up the shower needs training on what hot-cold and on-off really mean.  Everything was reversed and the kid almost got burned with us trying to figure out how to turn off the shower water.  There was also barely any water pressure in the shower, the sink leaked and there was no place to hang clothes in the bathroom.

    Other reasons why I wouldn't stay here again:
    - Wifi is free in the lobby but $11/day in the rooms
    - No pick-up shuttles from the waterfront (makes a difference if you're coming in from a cruise with luggage)
    - nightstands only on one side of each bed (a pain if you're sleeping on the tableless side and end up groping your partner's face while searching for glasses)
    - poor front desk service at check-out
    - thin walls (we could definitely hear our neighbors)

    and...the kicker: $2 charge for toll-free #s and $1.63 for local calls.  Unwittingly, I made two calls right before check-out since my cell phone was already packed away and there was no info about charges by the phone.  You'd think that with the room rates they're charging, at least phone calls would be comped. But no...they refused to completely waive the charges, saying it was "automatically billed" once the phone was dialed.  

    Definitely not worth the $$ - stay at the Silver Cloud Inn at Broadway instead!

    04/06/11 | Link | Rating: 1.0
    214. Anita L.
    I would give this hotel 3 stars weren't it for its great location. It's located central downtown Seattle, and about 10 minutes from Pike Place Market, 15 minutes from Capitol Hill, and right next to the Seattle convention center. The hotel rooms were a little small but had a great view of the city. The bathroom was also furnished very nicely.

    Did not like that wi-fi was not free or a one-time charge; it was a $11 charge per day. However, there was free wi-fi in the lobby.

    It was a nice safety touch to require a card key to access floors from the elevator. Haven't seen that before.

    01/06/12 | Link | Rating: 4.0
    215. Angela C.
    Beautiful hotel, comfortable beds, good service. Stayed here and attended a conference in the hotel.

    The good:
    -Great conference space, a lot of facilities
    -Loved the 35 floor, beautiful panorama of the city, great place for a reception
    -Clean, comfortable
    -Nice gym
    -Amazing location!

    The not so good:
    -There was another conference (at least) in the building at the same time, which didn't disturb mine, but the elevators were SO slow during conference hours. It was hard to get up just one floor to make it to another session. Would have helped if there were signs to the proper stairwell to get up and down.
    -Most of the food was decent, except for some of the lunch sandwiches, which were rather soggy.

    24/10/11 | Link | Rating: 4.0
    216. Carol L.
    When I travel, I prefer to walk and take public transportation as much as possible since I drive everywhere in LA.  Given that, I wanted a nice, big hotel located centrally in downtown Seattle and decided on the Sheraton.  A few things to know:

    * All the hotels in this area are not cheap.  However, it will be cheaper if you stay longer than one night.

    * This hotel is convenient to/from the airport.  By light rail, it's only $2.50 (~40 minute ride) and a short walk.

    * In terms of my hotel room, I loved the bed!  It was like sleeping on a cloud.  Room service is provided by the nearby Daily Grill.  If you decline housekeeping, you'll receive a $5 voucher each day good at participating vendors in the hotel (your departure day doesn't count).

    * There is free WIFI in the hotel lobby as long as you are a hotel guest (the system requires your room number and last name).  They charge for internet in your room.

    * Lastly, there are lots of restaurants and other destinations within reasonable walking distance.  For example, Safeco Field is only 1.5 miles away.  There's a light rail STADIUM stop, but I decided to walk it to take in my surroundings (and found a gelato shop on my way back...and even a random waterfall).  The uber-popular Pike Place Market is 0.4 miles away.  The (historically gay and otherwise cool) Capitol Hill area is less than a mile away.

    22/05/11 | Link | Rating: 4.0
    217. Al T.
    Room was excellent; spacious, clean, great view of downtown.  Affordable.  Staff are very nice and friendly.  I would stay here again, no complaints.

    24/10/12 | Link | Rating: 5.0
    218. Laura M.
    Excellent location for almost anything you want to do downtown - very walkable location.  Room was nicely appointed & clean. The bed was comfortable.  Staff were very helpful and friendly.

    07/05/14 | Link | Rating: 4.0
    219. Ari S.
    I will start off by saying this is a really nice hotel.  Also the location is prime and there is always a taxi available.

    The bad part is they sort of screw you over with the little amenities.  I know it is a big hotel at a prime location but it's quite ridiculous.  

    First of all the wi-fi situation.  If you are a prime member (gold status, whatever you want to call it) at other Sheraton's you are suppose to get free wi-fi.  Here you don't, it's about $11 dollars a day.  Another friend who was staying in the hotel signed up for the prime membership and she received free wi-fi for her week . When I went down to talk with the front desk they said that never happens.  I even saw the receipt from my friend that said it was free.  Ridiculous.

    Also they have absolutely no vending machines, and all of the little stores close up early.  So if you want something make sure to get it before like 8pm.

    Another thing the staff is really pushy about little things and at night can be a little difficult.  But some people have good days and others have bad.  Overall for the 5 night stay they were nice.

    There is no shuttle or anything from the airport.  There is a $32 flat rate for a taxi which is nice.  Definitely a better price then taking the airport shuttle which you still have to pay an arm and a leg for!

    Moral of the story...stay at the Hyatt!

    16/08/12 | Link | Rating: 2.0
    220. Tiffany L.
    Stayed here for a work conference, it's fine for that, especially if you're conference is at the Washington Convention Center. You can roll out of bed, cut through the hotel restaurant, and barely cross a street and you're there. Perfect for those rainy days in Seattle, which I hear there's a lot of.

    15/11/12 | Link | Rating: 3.0
    221. Bob B.
    Went there for a night and while the hotel is decent, the service was poor. The staff did not give us a bath robe or the key to the fridge. We had to call for this. When checking out on Sunday morning, they were so understaffed the whole process took about 30 minutes. The coffee is also not complimentary as they added a charge afterwards to my credit card. I guess that's what they do, but I came away feeling they got the better of the deal.

    22/05/14 | Link | Rating: 1.0
    222. Vik G.
    Hotels in my opinion are meant to predominately sleep and the beds were perfect here!  Each night was very relaxing.  The rooms where comfortable but nothing extraordinary. Did find the front desk staff very accommodating and friendly.  Wish the gym space was just a little bigger since I found it small in relationship to the size of the hotel.  However working out on 35th floor did create for some spectacular views.  Plus the hotel is pretty much close to everything.

    18/10/13 | Link | Rating: 4.0
    223. Adam N.
    Last minute trip to seattle. I've been many times before. The hotel was very central to everything Downtown. We stayed in the union street tower, which was newer. The room was great. Good size, but we paid extra for the delux room.

    the bed was comfortable, but we notriced in the morning that the duvet comfortor wasnt in a washable cover slip. which is not what you want to find out in the morning after your stay.

    we had friends staying in the older tower, and you can definitely notice the difference in quality. I highly recommend you ask for the union tower.

    $35 for valet parking and a $7 parking tax was a joke. then they charged me for 2 vehicles even tho i only had one.

    Charged $12 for wifi....also a joke

    My final recommendation is any other 4 star hotel that doesnt charge an extra $60 for essentials would be better

    13/11/12 | Link | Rating: 4.0
    224. Alex R.
    The good:

    We stayed here about a month ago during some of the most beautiful weather we've ever seen in the PNW.  Yes the parking is expensive, but this is downtown Seattle yo, and the location is about as central as you can get.  7 minute walk from Pike Place, 5 minutes from Nordstroms. The nearest parking alternative was about $12 cheaper. Here's a suggestion to all the whiners below - If saving $12 on parking is so important, then stay at a cheaper hotel.  Or better yet, TTFB.

    Platinum status got us a phatty-mcphatty-phat "parlor suite" on the top floor.  I mean phat.  The parlor was an enormous converted corner room that had an (obstructed) water view, big dining table and separate bath.

    They also do the "Go Green" promotion that gets you 500 starpoints/ night if you forgo linen changes.

    As usual platinum status also gives you 24/7 access to the Club Lounge which is a cut above most Sheratons.  The only drawback is that the Club Lounge is in the other tower so it takes a few minutes to get there.  That being said, they had a great breakfast and evening snack spread.  The supplement the usual evening hor dourves of crudite, stuffed mushrooms and chicken satay with some scrumptious deserts like fresh-baked cookies and chocolate covered cake bites.

    The bad:

    The concierge is a retard.  We asked for some recommendations on where we could go outside the city to get some fresh (as in straight out of the water) oysters.  We'd already done a cursory google search but figured we should ask the expert because that's what the conierge is there for.  So what does the concierge do?  A Yahoo search.  Not only is her knowledge of local cuisine so limited that she has to resort to a search engine, she goes to a 2nd-rate search engine.  And then she prints us out a map.  A mapquest map.  At one point I thought she was going to try and fax it to us.

    The ugly:

    We found a cockroach in our bed when we got up in the morning.  I would have been furious but the front desk was overly apologetic and made it right by taking off a significant number of charges.

    Overall a great place to stay.  If not for the roach and the retarded concierge I'd give it 5 stars.  Message to management - fire the retard and call Terminix.

    02/10/12 | Link | Rating: 4.0
    225. Angela W.
    Loved our stay here. Only complaint is that they do not honor SPG Gold upgrades - what's up with that? Our room was nice and spacious, and I loved that the bathroom was well stocked with essentials. It's really in the little things! My favorite part was the little loofah they give you - that's a first.. and I'm always wishing I had a loofah when I'm on vacation! Weird thing to appreciate, but It definitely stood out to me. Club room access is definitely worth the upgrade, we enjoyed our happy hour appetizers and breakfast. We've only used the club lounge once before at Sheraton Carlsbad, and it was a total joke. I was glad to see that the lounge here was what I was actually expecting.

    The Westin was nice too, but I think your money goes farther here and it's in a slightly better location.

    06/03/12 | Link | Rating: 5.0
    226. S. Alicia S.
    The 20th Annual Gingerbread Village Competition at the Sheraton Hotel - Seattle was my first real taste of Christmas this season. They are themed to 'Once Upon A Time'. These magnificent gingerbread castles are completely gorgeous. I was totally amazed. Also, if you have a mobile phone you can text in a vote for your favorite.


    All the castles are so detailed with lots of candies frosted on top of gingerbread. But you can't touch (or eat) the displays. However, they do have a coffee shop, wine bar, restaurant and ultra modern seating on the premises for visitors to enjoy.


    05/12/12 | Link | Rating: 5.0
    227. Heather H.
    This year The Sheraton played host to the Microsoft Windows Holiday Party. The hotel did not disappoint and made full use of the entire layout of the hotel.
    I can tell you there is plenty of space to utilize for corporate parties. If your looking to gaze over the city skyline there are plenty of views to be had for downtown.
    I might also add that the location is perfect if your wanting to be within walking distance of most Seattle attractions and shopping.
    Beautiful clean space!!!

    07/01/12 | Link | Rating: 4.0
    228. ISAAC J.
    One of my favorite places to stay.  I used a great deal from Hotwire to save over 50% on this hotel.  I love the location which is right in the heart of most retail establishments.  staff is very friendly and they go out of your way to make sure stay is pleasant.  i would highly recommend this hotel.

    12/04/13 | Link | Rating: 5.0
    229. Sheila T.
    The staff was nice, the bed was nice and so was the view. The location is great especially if it's your first time to Seattle because everything a newbie would want to see is in walking distance. Why the 3 stars, well, it's a bit noisy in Pike tower. I mean like I could hear my neighbors talking and I knew what they were going to do that day. Also, when they happened to get really drunk on Saturday night, they were really obnoxiously loud. So, I don't think I would stay here again unless they gave me a quieter room.

    23/09/13 | Link | Rating: 3.0
    230. Alan R.
    For a Sheraton, this is as good as it gets..

    04/05/13 | Link | Rating: 5.0
    231. Jeff W.
    We visited this past weekend from the Bay Area and stayed here. The location is perfect if you want to experience seattle without a car or taking taxis. It was clean and the view was nice. It was a little too business feeling as opposed to a vacation type hotel but it did the trick.

    04/11/13 | Link | Rating: 4.0
    232. Ed L.
    My go-to hotel for work trips in Seattle. the hotel is not super impressive but service is great and location is conveniently downtown. Two towers of clean comfortable rooms. Gym there is pretty good for a hotel with pool and various machines and weights. They have recently introduced shower sponges which I have never seen before. Good value option.

    17/05/13 | Link | Rating: 4.0
    233. E F.
    As far as the rooms go this hotel is average at best. They are small and once the door is closed you could be in a cheap motel room. The staff is lovely and this location is excellent. But don't expect a new modern hotel even the toiletries are inexpensive & the towels thin. We wouldn't stay here again, but would stay in this area.

    16/08/14 | Link | Rating: 3.0
    234. Meeta B.
    Nice beds, clean hotel rooms, great staff. The Daily Grill is excellent for food, happy hour and drinks. The gym is two floors and spacious.

    Located only four blocks from the Public Market and right across the street from the Seattle convention center.

    20/04/13 | Link | Rating: 4.0
    235. Callum S.
    I've stayed at Sheraton hotels worldwide and I genuinely enjoy staying with them. This hotel is nice enough. They have very helpful and friendly front desk and concierge staff. I felt like the rooms and bathrooms themselves though were a bit out of date.
    I can't really complain too much though. The bed was comfy and I had a nice view.
    One thing that I found to be a total rip off and a reason for losing a star in my rating, is the parking. Its valet parking only when you park at the hotel and I was a bit annoyed by how pricey it was. I mean its not entirely cheap to stay at the Sheraton anyway, they could at least let you park for free or much cheaper as a guest.

    10/07/13 | Link | Rating: 3.0
    236. Alicia D.
    If I could go zero stars cubed I would.

    I'm writing this from the perspective of a patron who was seeking a pet-friendly hotel for our stay-cation last night. If you want pet friendly, stay at Hotel Monaco just down the street. The rates are better, the rooms more boutique, and the staff is profession, polite, and interested in your and your pet's satisfaction. The service was dominated by staff who lied about services,  treated us curtly, and overcharged every chance they could get.

    After being assured on the phone by the Sheraton reservation desk that they would, indeed, provide dog care for us so that we could go for dinner that night, we went ahead and booked. Upon check in I double checked this fact and was assured by check in that the Concierge would handle it. I handed over the credit card that sealed the deal.

    On the way up in the elevator I asked the bellhop where my dog was allowed on the property and he said, 'anywhere on the property'. As many Seattle restaurants are now dog friendly this didn't seem unusual.

    By the way, as we entered the room there was a wadded up piece of paper bag on the floor and a dirty towel in the bathroom. Neither were picked up as he left.

    After unpacking I headed straight to the Concierge desk to make dog sitting arrangements. A large stern woman, without a smile, said they would not be watching that dogs that evening. She said they subcontract that service (first time that was mentioned to me) and at 7:30 it was "just obviously too late". I asked her to try to call and she flatly refused and just repeated the same sentence, "It's just obviously too late". I explained our plight one more time and she said it again. Wishing my mom hadn't raised me so well I thanked her for her assistance and walked away.

    She did offer me a consolation, however *eye roll*. She said the bar around the corner of the Concierge desk allowed dogs. Surprise (not so much) my little furry one and I headed over there and when I politely asked if I could bring him in the bartender said 'Absolutely not!' And proceeded to give me a lecture on food codes and health restrictions, etc. (btw, how is it that so many other restaurants allow dogs and food in the same place in this town with all the codes?). It was embarrassing and insulting.  Does anyone in this place talk to one another about what services they offer their customers?

    They did suggest I stand in the lobby with my dog and send my boyfriend into get our drinks in the lounge. At this point, feeling stressed, duped, and in general scammed, we did just that. When he returned with a medium sized pour of a medium grade red wine and a Manhattan as pedestrian as a cross walk in front of a senior center, I was incensed at the $30 price tag.

    We ended up walking around and finding a restaurant that would let us eat with our dog outside, which meant wool coats and gloves and rain sprinkles throughout dinner. Not ideal, but we were most grateful to find anything.

    The final 'humiliating kick in the crotch' as Sting would say, was the $46 cost to park your car at this hotel. Absolutely ridiculous.

    The lack of communication between staff, the audacity of their incivility, the lack of cleanliness in our room and their price gouging have left a taste in my mouth worse than a mayonnaise and raspberry jelly sandwich on semi raw sourdough. (And yes, I was accidentally fed one of those as a kid). We will never, ever return.

    01/06/13 | Link | Rating: 1.0
    237. Rachel R.
    Tonight is my first night staying here, but I can already say that this hotel goes above and beyond other hotels for several reasons. On top of the fantastic location and very comfortable room this hotel has one thing that makes it stand out among other hotels I've stayed at- it's staff.

    I had several packages waiting for me and one went missing, the men at the bell desk went out of their way to try and find the package and recovered it with the wrong name on it in the far corners of their (I'm sure) packed storage room.

    The front desk also sent up a couple of complimentary bath robes and amenities I mentioned I had forgotten, and when I called down and asked for a few more things to be sent up (jokingly mentioning I'd also love a pony delivered) they sent up everything I asked for right away including a printed picture of a pony in an envelope marked "Don't open until X-mas!".

    It seems interesting, that something so little would have such a huge impact, but the service from the staff here is something I won't forget. I highly recommend the hotel as it has everything a great hotel needs, but a team of staff members that makes it truly fantastic.

    20/10/13 | Link | Rating: 5.0
    238. Andrew W.
    VERY busy place. Valet parking is one of the highest we've ever seen in a city hotel. Only trumped by a $60 W or St Regis.

    Suite upgrade was just two rooms joined together? Eh. Nothing special about any of it, and the furniture was terrible. View between the buildings to the water was pretty cool though.

    Super deep soaking tub is the saving grace. If we come back we'll be likely to stay at another Starwood property.

    09/09/12 | Link | Rating: 3.0
    239. Sara B.
    The room was nice but odd. A suite that has a double locking door in between the two rooms that had to be unlocked my a doorman.
    One room was just a living space and the other a bedroom, nothing special.

    have for sure stayed at nicer Sheraton's.

    LOTS of people always coming and going.

    15/09/12 | Link | Rating: 3.0
    240. Leo C.
    I really enjoyed staying here during are summer visit to Seattle. The rooms were nice, clean and service was excellent. Free wifi and computer workstation access with internet access downstairs lobby. It made it convenient for accessing travel guides and on-line maps around downtown Seattle. Concierge was helpful and provided great travel guides around Seattle and surrounding areas.

    But what I liked the most about this place, it was very close to all great attractions and sites in Seattle. We were only blocks away to Pike Street Market, the light rail stations and monorail to Space needle. Plus shops and restaurant were all walking distant so convenient and easily accessible from our hotel. What a fantastic location!

    The only bad thing about this place was the parking. If you park at the hotel, they charge you $60 per night...ouch! Few blocks away we found one for $30.

    I'll will definitely be back.

    28/09/12 | Link | Rating: 4.0
    241. Camille S.
    Stayed here one night for NYE. Giving five stars because not only did nothing disappoint, the service and room was better than expected.  The staff was so attentive and friendly the moment we pulled up to the hotel until the moment we left the next day. There was a lot of guests checking in on NYE but they still managed to check us in an hour early right when we arrived. They helped us to our room with genuine customer service. The room was clean and satisfactory.  As a bonus, I loved the restaurant that is a part of this hotel; we ate here for dinner and breakfast. I also appreciated the check-in and check-out emails the hotel sends.

    12/01/14 | Link | Rating: 5.0
    242. Sara B.
    Nice clean hotel but was charged $25.19 for a Room Snack. I did not take anything from the mini bar or order room service. When I called to ask what the charge was from, they couldn't find it on my portfolio....how convenient. Additionally, there was a party in one of the rooms down the hall and a fight broke out between two of the guests...one of them picked my door to slump down against and she proceeded to have a drunken sob fest for a good half hour.

    02/11/14 | Link | Rating: 1.0
    243. Desiree U.
    Just checked in to dirty towels on bathroom floor.  found housekeeping to ask them to clean the room, she said...sometimes towls get left on floors after showers, Or maybe there is a leak.  
    I asked her to clean the room, or check for a leak.. she replied I "think" it's clean, I'll just take the dirty towel.  
    The standard of cleanliness here makes me think we may be paying by the hour.
    The bed is comfortable, although it would seem I could get pregnant off the sheets. The glasses are not clean, and makes me fear hepatitis.   I'm off to find a drug store To buy a can of Lysol, and huff it.
    And spray down the bathroom.

    25/10/13 | Link | Rating: 1.0
    244. Janet O.
    They now offer Wifi service for $10/day. Still not free.

    Two towers. One old, one new. The SPG Elites is in the old tower where the gym , the free breakfast and the pool is.

    Huge lobby matches the huge amount of rooms. Situated next to the convention center. Nice walking place to almost all restaurants and next to a bar that closes at 2 am :)

    Green up to a point. Not too crazy about being green. Just enough choice for you to have your room clean or get 500 points in return if you don't. I think it's a no brainer.

    Great staff and clean hotel. I love the little Starbucks they have in the lobby with cereals and fruits.

    06/07/11 | Link | Rating: 5.0
    245. Tracy L.
    We stopped by to see the Gingerbread Village, and we loved it!  The structures were "happily ever after" themed and so much more elaborate than I expected. Now I can see why they pair a pastry chef and an architect together as a team.  The results are so fun, especially for children.

    We went on the second Friday of the month, and there was hardly a wait.  We returned again the Saturday after and the line was insane - so try to go on a weekday!  On Friday, we went through twice with my son, and we breezed through without any wait.

    A Sheraton staff member also saw me trying to take a photo of my son and I myself, and he proactively came to me and asked if I wanted him to take it for me.

    Loved it!

    11/12/12 | Link | Rating: 4.0
    246. Rumit P.
    Clean hotel, convenient to convention center, and courteous staff. It's a Sheraton, so it definitely lives up to its name. I saw someone scrubbing down an area of the floor for about 30 minutes. Kind of unnecessary, but they have an image they want to uphold. The hotel is expansive, with massive halls and rooms that has proved it is able to host a massive writing conference successfully.

    28/03/14 | Link | Rating: 4.0
    247. Pui S.
    I stayed there for 5 nights, over all it was a good experience!

    Great location because it's right next to the convention center.
    Pretty good service.
    I particularly, love the hotel maid (Asian lady, speak with very strong accent). She was the best thing about this Sheraton Hotel.  

    I didn't like that, they didn't put shower thingy (not sure how to call it) by the pool & Jacuzzi.  I saw 2 girls eating pastry & drinking coffee in the Jacuzzi.  Once they done, she washed her hands in the Jacuzzi water. Ewww  I'm not blaming the Sheraton Hotel at all about this.  I blame their parents!!!

    16/10/11 | Link | Rating: 4.0
    248. Alyx F.
    Pretty nice hotel - just travelled here for a business trip.  The location is great.  Very safe neighborhood.  The staff is very friendly as well.  I would recommend a stay here!  The bed was very comfortable and the sheets were soft (my favorite part of any hotel).

    13/09/13 | Link | Rating: 4.0
    249. Eric C.
    Good place to stay in downtown seattle. Pls don't stay at the W even though owned by Starwood properties. We left W after one night and switched to Sheraton. Much better sleep here. Trust me if you don't want to lose sleep on your vacation.

    24/05/14 | Link | Rating: 4.0
    250. Stephanie B.
    Good location with views of downtown, but average hotel. Keys kept demagnatizing, even though I kept them away from electronic items, etc. The hotel has two towers so if you stay in the union street tower, it will take time to get to the workout / pool on the 35th floor of the pike street tower. Even more time if you get there and find out you cannot get in because your keycard is demagnetized (again). Restaurant at hotel also just average. I liked the program where you could opt out of having maid service for extra points or $5/day restaurant credit.

    24/06/14 | Link | Rating: 3.0
    251. Denni P.
    Very nice property.  Older property, kept well, clean and large rooms.  Older bathroom, but again, kept up very well.  Right in the dt shopping area.   I had access to the Starwood Gold Lounge which offers a pretty comprehensive continental breakfast.

    26/08/13 | Link | Rating: 4.0
    252. Deb V.
    ELEGANT AND CLASSY-tasteful place! Very attentive to every need

    We went to a Batman themed party-on the 2nd floor. ABSOLUTELY SUPERB! The food was buffet-that stayed plentiful and fresh. So many different choices and flavors, and in smaller portions so u cld try ALL.ten or more entrees if you wanted!
    Liquor was.plentiful and several mini bars to avoid lines. They had a dessert bar with every decadent desire in flavor amd texture. They had Starbucks.near the desserts-hot and in several blends.
    They built a seperate BAT CAVE Club, over in an annex, with concrete walls and graffiti. They had a DJ and strobe/spotlights/HUGE mirrored ball. They had a BATMOBILE in the club! A real car in the building...Great dance music!
    The wait staff was EVERYWHERE...picking up plates, keeping everything spiffy!
    They had picture.taking-with Batman props! You got the pic right.there, no wait!
    Valet parking was FULL at the hotel, but we were able to park across the street for just $7 for all night.

    15/12/13 | Link | Rating: 5.0
    253. Wendy G.
    My two young sons and I spent almost a week in this hotel in August and liked it just fine.  It was pretty much what I expected based on other Sheratons in which I've stayed, nothing special but nothing bad.  I think the lobby was bigger than most Sheratons.  My kids liked the indoor pool on one of the upper floors, and we had a pretty decent room.  I've seen other reviews that complain about the cleanliness of the room but ours was fine, maid service was fine, etc.  We had a pretty decent view from our room.

    The best thing about this hotel is its location.  It is just blocks from the Metro Station, the monorail, and a major bus stop.  There are restaurants and shops everywhere.   You can walk to Pike's Place Market (though you might want to cab or trolley back UP on the return.)  

    The worst thing about this hotel is the lack of customer service.  I don't think a single employee smiled at us during our entire 5-day stay.  It seemed like there was never a concierge at the desk.  With one exception - a bellman who acted as a concierge - the staff was unfriendly across the board.  I didn't even think the bartender was very nice ... and he wasn't even very busy.

    Based on other hotels, this one is a deal for the price.

    26/12/13 | Link | Rating: 3.0
    254. Chris B.
    Stayed at the Seattle Sheraton Hotel for a few days while on vacation.
    This hotel is centrally located within the heart of Seattle, and walking distance to many different spots. Had a great experience here, so I'm giving the hotel five stars.
    1. Customer Service: Friendly, accommodating, professional, prompt
    2. Location: great location; centrally located; walking distance to shopping, dining, entertainment
    3. Room: very clean; room selected had a very good view of the city
    4. $: $$-$$$ depending; but you get a great experience for what you pay for; and -- you get what you pay for anyway

    We'd definitely stay at this hotel again when we return to Seattle!!!

    30/12/13 | Link | Rating: 5.0
    255. Neil W.
    I have never stayed here.  I would not be one to tell you the rooms are great; I have heard they are nice from friends.

    We come here every year to check out the Gingerbread Lane over Christmas.  A gingerbread house extravaganza.  Local pastry chefs are given a theme and develop an amazing gingerbread house.  They are over the top and worth the line.  

    Make sure you donate to the Diabetes charity when you take in this holiday tradition.

    27/03/13 | Link | Rating: 4.0
    256. Christopher H.
    I've stayed here many, many times. On the whole I'm very impressed with the hotel.

    The location is fantastic. It's right in the heart of downtown, and easy walking to any location you might be interested in. The walk back up the hill can be a bit of a challenge, though. :-)

    The wifi is fee based, which in 2013 is irritating. During a conference it can slow down to near worthless speeds.

    The rooms are comfortable and relatively spacious. The workout facilities are rock solid.

    And, the best part, there's a taxi stand right outside. Anyone who knows the challenge that is finding a cab in downtown Seattle can appreciate that little fact.

    I love staying here. Rock solid hotel.

    03/04/13 | Link | Rating: 4.0
    257. Briana S.
    I stayed here for the first time last week. While Westin hotels are typically nicer than Sheratons, in downtown Seattle, the Sheraton takes the cake.

    The hotel seems fairly modern and well maintained. Though I didn't interact with many of the staff during my one night stay, everyone I met was friendly and helpful. The room was well appointed and had none of the "hotel issues" I've run into over the years.

    The location is great and easy walking distance to many Seattle hot spots and the Link light rail.

    The concierge lounge (available as a paid option, or free to SPG Platinum members) was one of the better ones I've been to. I only made it for breakfast, but found a great spread, which included a huge bowl of raspberries!

    I would definitely stay here again.

    19/12/12 | Link | Rating: 4.0
    258. c c.
    n the interest of being balanced, there are some definite pros, while the negatives considerably outweigh the positives and I will never stay here again, here are the good points I experienced:

    As Platinum was upgraded to a nice suite, a bit dated, but spacious, wet bar, bigger than average mini bar type fridge.

    Ordered room service (wasn't planning on it, but details under negatives) and had a cheeseburger that was delicious, hot, delivered quickly, and reasonably priced.

    The bed was very comfortable.

    Location is great, as with many downtown hotels, you are walking distance from almost anywhere you'd want to be, especially Pike Market.

    Now, starting with the minor negatives....

    Went to the bar Friday night at about 10:40, it was very busy and they seemed overwhelmed for the number of staff on.  Was able to order a drink from the bartender almost ten minutes later.  Asked to order food, and was told kitchen closes at 10:45.  I asked if they could check, could get room service to the bar etc.
    Bartender came back over a few minutes later and said he couldn't do anything - interesting as he didn't speak with anyone or pick up a phone.  Also, all the printed and other material indicates the kitchen is open until 11 p.m.  Which is it?  10:45 or 11?  
    Was able to just get a room service order in as main room service also ends at 11.  From 11 am until 2 am, they just have a few things.  It's unusual for a big city hotel like this not to offer 24h room service, but I believe it ends at 2 a.m.

    Trying to reach someone...
    Called Sunday morning to have car brought up from valet, only no one answered the phone.  I tried Guest Services, Parking, Housekeeping, Room Service, Operator for about ten minutes and finally reached the manager on duty.
    She was insistent that as they were busy, unable to bring the car around, and to go downstairs and present the ticket.   I asked if I could speak to the Manager on duty (this was before I knew I was speaking to her), and she gruffly told me she was.  I plead my case to no avail., promptly went downstairs, presented ticket and waited and waited to get car, while many other cars were sitting in the driveway.  In fact, to leave, I had to obstacle course, back out the entrance around them.

    Since that time, I've been told that they didn't realize I was platinum and would have retrieved my car.  If you are going to charge $40 for valet, offer valet services!  In the end, they removed the parking charges.

    Now, for the finale that earns them a single star...

    I drove from Vancouver to Seattle, and upon stopping for gas on the return trip Sunday after checkout, I washed the back window on my SUV and noticed the entire rear spoiler was missing/torn off.

    Ford Edge which isn't that high and only a few thousand miles on it.

    Valet ticket clearly indicated no damage upon check in.

    Thinking back, after I checked in Friday evening, I returned a few minutes later to drive to Seatac from the hotel to pick up my girlfriend.  On the drive, we heard a loud noise which I would later learn was the rear trim being ripped from the roof.

    Having been to my Ford dealer, spoken with Ford themselves., etc., the only way this could have happened is due to damage to the spoiler from an impact from above or against the spoiler.  After supplying photographs, damage estimate, copy of valet ticket etc., to valet company, long story short, they are denying my claim as they could not find evidence they acted negligently.

    Parking is run by ACE Parking, and a separate company and the hotel takes no responsibility.  However, when they decided to deny my claim several days later, it was the hotel manager who called me to tell me.

    So, no more Sheraton Seattle for me, and I will decide what further action to pursue.

    Your luck may vary, this is my experience.

    16/04/14 | Link | Rating: 1.0
    259. Sara R.
    Very nice property.  Great location.  Walking distance to all the great downtown destinations and some rooms even have a great view of the water.  The valet were very nice at check in and the front desk staff were very sweet.  The room was very clean and the beds were nice and soft with fluffy pillows.  I cannot say how nice the valet are at this property. Always managed to grab us a cab quickly and were always very helpful and greeted you with a smile. the parking fee was a little high but over all this property is worth the price.

    10/07/14 | Link | Rating: 4.0
    260. Lauren U.
    My colleagues and I stayed at the Sheraton Seattle for a conference right next door at the Washington State Convention Center. Although we supposedly received a special rate, we were not altogether pleased with the nightly rates for our room. Still, we had a pleasant stay.

    Our reservation and check-in was hassle-free. The room was spacious and clean. The bathrooms were only slightly inconvenient since there were 3 of us sharing the one room (because sinks are inside with the shower, so only one person could get ready at a time!). I also wished there were more mirrors in the room! I know, I'm being picky. But 3 girls getting ready, sharing the single full-length mirror right next to the bathroom = no fun.

    The housekeeping staff was extremely friendly and considerate. We originally had some trouble logging in to the free Wi-Fi, but a quick call down to the front desk fixed that. The only other thing we didn't like was that the room had no fridge. I am a leftover food lover, and I felt bad that I had to throw away whatever I couldn't finish when we ate out.

    There are plenty of places to eat, drink, and shop right around the hotel. The con about this is that this is a very popular hotel! It gets busy inside and in front (where the taxi line is) because events are always going on here.

    Overall, I had a very comfortable stay at the Sheraton Seattle. However, next time I might try to stay somewhere a little further out of downtown to try to save a bit!

    30/04/13 | Link | Rating: 4.0
    261. Brandon K.
    We stay at Starwood Properties often and I must say this was one of our best experiences! Staff was friendly, the lounge/restaurant was awesome, the room was great, can't think of one thing I would change! Well a whirlpool in the gym/pool area would be nice ;-)  Keep up the hard work, see you next time we are in the area!

    19/08/14 | Link | Rating: 5.0
    262. Monica B.
    Up until a month ago, the only reason I had been to the Sheraton was to attend conferences.  I've never been a guest of the hotel.

    Location - I enjoy where the Sheraton is situated for convenience and proximity to amenities. I do not enjoy it because of traffic congestion and parking options.

    Conference amenities - Having traveled around the country for conferences, I'd say that the Sheraton has everything I need. Then again, I don't need much - I'm not one of those fussy "I need wi-fi 24 hours a day, pick up my laundry at my room, and plan my itinerary for the day" kind of participant. The Sheraton has the capacity for large plenary rooms and smaller breakout rooms. There's also a lobby that connects them all where you can have vendors tabling their branded swag. Also, I think the location noted above is a hit with out of town participants.

    Fast forward all these years...last month I went to the Sheraton for Gingerbread Village. Holy crap! How did I not know about this? Ridiculously cool. TIP: Don't go during the weekends and since it's open 24 hours a day, choose off hours during the holidays. If you do go during a busy time, consider skipping the line and actually wander around the outside boundary of the village. You'll be able to see everything and unless you need to get really close, I don't think it's worth the 2 hours I spent in line. Remember that donations are accepted and it goes to charity.

    13/01/13 | Link | Rating: 4.0
    263. Alona D.
    I'm from Phoenix, Arizona and was recently in Seattle for a mini-vacation and work trip. The Sheraton Seattle Hotel hosted the annual conference for End Violence Against Women International, which included about 1,200 of us.

    The hotel's location is great - just in the middle of city life where you can shop and dine and wander around on foot. And it was just blocks away from the famous Pike Place Market and the original Starbucks, too!

    My room was spacious and clean. And for every night I turned down housekeeping, I received a $5 voucher to use at the hotel - this was a perfect way to get a latte treat in their little lobby coffee shop each day!

    And speaking of service, one morning I awoke to a knock on the door. It was one of the hotel staff who had come by to make sure I was awake - I guess I answered my wake up call, but maybe didn't wait another few seconds before hanging up or something because they were concerned that I missed it altogether. Talk about great service!

    A small highlight of my room - The blow dryer wasn't anything fancy, but it probably the best one I've seen at a hotel. It was like a mini version of mine at home (not like those old fashioned efficiency ones that are attached to the wall and don't really even look like a blow dryer), including an attachment on the end. I was thrilled to see this and couldn't believe it!!!

    I only wish I had discovered the mini fridge before my last morning because I wanted to keep some fresh food and/or leftover in it. But really, this was a big deal... or even a little deal.

    My stay at the hotel was really a treat and it was so convenient to just run downstairs each day for the conference.

    06/05/14 | Link | Rating: 5.0
    264. Danielle V.
    Great view. The parking is quite spendy, but it is nice to be right downtown and in walking distance to most sites in Seattle. The front desk people were very friendly and helpful

    28/09/14 | Link | Rating: 4.0
    265. Meg S.
    After the bed bug incident the hotel ended up paying for all of our expenses (medical and home inspection and what ever else we needed). They were very kind abs were truly sorry for the trouble we had to go through. The hotel is a nice hotel. They were glad we reported it so they could take control of the problem right away.

    08/11/13 | Link | Rating: 3.0
    266. randomtask ..
    Was in Seattle for work so picked this hotel for the points and location. The room is standard but good size, clean and quiet. The bed is a beautyrest which is on the firm side but comfy and provide a restful night of sleep. I asked for a room on a high floor and away from the elevators for extra peace and quiet. I didn't get a chance to try the gym or pool so will do that next time. You can get extra points if you decline maid service. I went all four days without but they made my bed on the third day and left a newspaper. You get two bottles of water for free (not sure if this is only for spg members) but you should sign up anyways. The shower has instant hot water (nice) and the pressure was good.  I will come here again. There's a bunch of restaurants and shopping around and pike place is close by the tourist stuff. It's also one block from sound transit which is my fav way to get here from the airport.  That $2.75 is the best deal in town IMHO. Also there's Starbucks at every corner so you can get your coffee on.

    07/06/14 | Link | Rating: 4.0
    267. Shannon A.
    The Sheraton Seattle is a really great hotel, as far as aesthetics, comfort, and amenities. What brings this hotel down in the ratings is the service, or lack thereof.

    The hotel is absolutely gorgeous! It is situated in downtown Seattle, and is walking distance to almost everything you will want to do and see during your stay. The hotel is what I consider, "user-friendly", meaning that it is easy to navigate, easy to identify where the amenities are, and doesn't seem to be as much of a maze as other larger hotels. It is updated, elegant in appearance, and the rooms are clean, furnished with everything you need, and I love that Starwood rewards you for "going green" and turning down maid service. ($5 vouchers ya'll! Take advantage!!). The wine bar is ah-mazing!!! Service in the wine bar, not so much but we'll get there in the negative portion.
    The business area is wonderful! You can work in a nice, quiet setting, and print what you need. Don't expect help with tech issues though.

    Since we just left off with the wine bar, let's talk about the service. The servers are understaffed and run around like chickens with their heads cut off. I felt poorly for them actually and often went to the bar to get our table's wine. My poor service actually started before I arrived at the hotel. I called to schedule an area to have a hospitality soiree for some of my customers. It took 2 weeks to get a call back, after I called several people asking about it. Also, when I called to arrange some packages to be mailed, I was treated as if I spoke a foreign language. When we arrived, check-in was smooth, and the desk staff were friendly but then we ventured to the bellman and again, the lack of service was incredible. My packages were dropped off and then I was told they could not move them for me. I was going to the convention center next door, and they could not take them there. Could they have at least carried them across the hotel for me? Guess not. Luckily, I had someone with me and we lugged them to where we needed them to go.
    My keys (both of them) died on me around midnight one night and I couldn't get into my room. I had to have them re-magnetized. No biggie, but a pain, nonetheless. Upon checking out, I had to mail some items back and of course, it was an issue. I had to beg for them to have UPS pick-up from them, even though they are pre-labeled. Of course, I was charged a $60 handling fee for it. I would have lugged them up the street to the UPS store but I had to make my plane and did not have time.

    So, overall, I would stay at the Sheraton Seattle again, but not for business use, it wasn't the best option. I will probably look at another location next time that accomodates the business traveler in a more suitable manner.

    26/11/13 | Link | Rating: 3.0
    268. Ben H.
    Thought I'd get a good nights sleep at a high end hotel in downtown Seattle. But no. Instead I'm listening to a dog barking incessantly through the walls of this "pet friendly" hotel. NOT what I was expecting. Worse yet, lobby staff seems more concerned with pet and pet owner than the rest of the canine free guests. Sheraton Seattle?  Not likely.

    18/10/14 | Link | Rating: 1.0
    269. Jeanette H.
    I was at this hotel for a work event in April. Our event was on the 35th floor in the cirrus ballroom. There is a fantastic view from that space. The downside is it is on the same level as pool & fitness center so there were wet and sweaty people walking by the registration desk. I did like that it was the only space on that floor.
    I was in room 2824 on a Starwood preferred guest floor w/ access to the fancy modern updated lounge

    Friendly employees
    Issue with needing to extend stay was handled without hesitation because of a cancelled flight
    Very lose to shops, food,  and Pike Place Market
    Wifi works in room

    Parking was very confusing for event attendees. We had to contract through a nearby garage however there was another at the same intersection and some parked in that garage which we weren't contracted with
    -Somehow my event costs were charged to my personal corporate AMEX card I used to pay for my stay. I am not sure how this happened because I never gave the banquets team my credit card info. The issue was resolved but it should have never happened to begin with.

    I am not that into Sheraton hotels so next time I am in Seattle I probably wouldn't stay here unless it is where my event happens to be.

    31/07/13 | Link | Rating: 4.0
    270. Katie H.
    Still amazed that this is a 4 star hotel.

    Location: Great.  It's close to everything.

    Rooms: Meh....smallish.  You can pay less and stay in one of the boutique hotels with free wine and food hours and other amenities.
    (Our room also had a strange smell.)

    They do have a nice gym and pool with a great view.

    Last time I had my reservation messed up and wasn't compensated at all.  Think the next time I'm in Seattle I will stick with some of the boutique hotels and save my money.

    03/06/13 | Link | Rating: 2.0
    271. Anne O.
    I stayed at this hotel for a conference, so I was expecting a mediocre, conference-style hotel.  However, I was really surprised by the wonderful lodgings.  I was given a spacious corner room with picture windows on two sides, a king size bed, high-grade furnishings and an extremely clean, well-appointed bathroom with a deep soaking tub.  If there had only been a fluffy bathrobe hanging in the bathroom, I would have thought I was staying in a luxury hotel.  

    The room service food was very expensive (especially when they automatically add on an 18% gratuity plus a $4 delivery charge), but the bacon and egg breakfast included enough food for about 3 people, so you could split one and share it easily without anyone going hungry.

    I would definitely stay here again.

    18/11/14 | Link | Rating: 4.0
    272. Michelle F.
    Okay so do you like to be ripped off this might be the hotel for you.  First off it started with apparently there being no king beds left even though we booked it in june.  Second do you like to pay 28 dollars to park your own car a block from the hotel good because you get to do that here. Or you can chose the $46/day for them to valet your car.  
    Okay we are finally in the room.  I am all for going green heck I live in a desert so I understand water conservation. But to offer me $5 to opt out of cleaning service so I can use the five bucks at one of your participating venues seems like you are trying to keep me from buying from you so in turn you would just be getting my money.  Lastly you had one free bottle of water in the room for the reservation of two.  Seems like money is on your mind. I am from vegas and even the strip doesn't rip me off this much.  Live and learn and pick a different locale.

    24/10/14 | Link | Rating: 1.0
    273. Bennett C.
    Extremely central to restaurants, shopping, monorail to te Space Needle & Pacific Science Center, movie theater, Target, Walgreens, Ross, wine bars...the list goes on & on.

    Nicely renovated and the beds are the heavenly sleeper types, so expect a good bight's sleep.

    They still have old school minibars, so you can empty it out and use it for your own food & bevvies.

    Valet costs a bundle, but worth it, especially if you've ever tried to self-park below or in nearby lots. Not worth the hassle...just make sure you call down ahead of time to request your car.

    One of my favorite hotels in Seattle.

    And if you're here for the Emerald City ComicCon...perfect hotel to be in. Right across the street from the convention center and the 3rd floor meeting rooms in te hotel are all gaming rooms, as part of the convention.

    28/03/14 | Link | Rating: 4.0
    274. Andrew T.
    Sorry, gotta get picky. 2 stars for a bed that wasn't even made with sheets that fit. I shouldn't have to remake my bed when I arrive. See the picture I posted - how could someone make the bed, look at it, and think "Yeah, that's perfect. I want a bed just like this at home, so my feet can touch the scratchy non-fitted mattress pad all night long."

    Maybe I'm too sensitive about non-fitted sheets. But they should at least use the right size - I have to believe they used a queen sheet and were too lazy to go get the right size. At least this time, Priceline was only $90 a night. And since I was only there one night, I didn't have to complain or try to get the right size.

    03/02/13 | Link | Rating: 2.0
    275. Barry H.
    I'm very disappointed for a full service hotel and this being a "Sheraton"
    They do not have a hot tube or Spa yet they have a pool on the 35th floor :(

    So if you have had a Hard Day and just want to seat in a Hot Tube to relax, You Do NOT want to be a guess at the Sheraton Seattle Hotel :(

    I'm Really Disappointed !!!!!

    I will Not Stay here on my next visit.

    And will not recommend to my company and the other 12 coworkers that are with me to stay here again.

    And we will be back in Seattle. Again and Again!!!

    27/08/14 | Link | Rating: 2.0
    276. Eric S.
    We spent 2 nights here and had a great time. The hotel is very nice, room was clean, location is great for anything downtown. The only problem we had was my own fault. When I booked the room through the convention website that we were attending, I just booked a "traditional standard" room. Which includes 2 double beds. Being with my wife we used one bed which was a little small. So next time il make sure I pick a queen or king bed. Other than that we will come back. The valet parking is a little spendy but it IS downtown. And the Daily Grill restaurant in the hotel was VERY accommodating to my wife's no gluten or egg allergies. I did a review for it separately on Yelp.

    18/01/15 | Link | Rating: 5.0
    277. Cassandra C.

    i traveled here for work with a few colleagues. One colleague complained his room smelled of cigarette smoke all night. I didn't experience anything like that.

    I felt the pool area was a little cool for my taste (is there a hottub? There should be!) but I really liked the workout area and the little cafe in the lobby near their business center. Printing was easy. Valet parking was super easy and convenient.

    When you check in, they will need a card to place a $100 deposit on. My colleague didn't have one though, they just said she wouldn't be able to charge anything to her room (we weren't planning to anyway). So it's only required if you want it to be required?

    Great location, 6th and Union downtown. Valet was about $40 a day, with privileges to come and go as you please.

    16/07/13 | Link | Rating: 4.0
    278. Minda W.
    Great hotel for the price that we found (I want to say it was $125/night on Expedia during winter tourist season). The location is very central, right next to the convention center and 6 blocks down from Pike's place, maybe a 25 minute walk to Pioneer Square and CLink. The staff was friendly and helpful. Downstairs in the main lobby, they had a Gingerbread Village which was really neat to see. Only complaint is that the sheets weren't very clean, but honestly the price we got the hotel at was a steal, so that's not terrible.

    05/01/15 | Link | Rating: 4.0
    279. Mandi T.
    I came here for a conference. This Sheraton was the sponsored hotel with an awesome group rate - but regardless what it was, it was a work trip. Woohoo! I got a "work" trip to Seattle, where I've never been as an adult! :) Ow!

    This location was great - walkable to the ferry station, Pike's Place, a quick bus ride to the suburbs and the space needle. There was a huge shopping area right by there (of course, I didn't have time to shop) I ended up going to the Tap House most of the nights!

    They keep your luggage if you arrive early, or have to check out earlier than your flights.

    I swear there were bed bugs on one of my beds :\ I was itchy all night until I switched to the other bed. I'm hoping for itchy sheets. I didn't have housekeeping in my room because I got extra points for "saving" the environment - which is fine. I only had them make up my room once and switch out towels. :)

    Great Gym. I was there every other day. It has a great view of Seattle while you're running or doing something physical.

    There's a bar, restaurant, and shop downstairs. Get this, no starbucks inside. The closest one was about a block away (actually, there were two).

    It's a block away from the light rail (perfect when you are flying into Sea-Tac).

    Overall perfect for a few days in Seattle, very convenient.

    25/11/13 | Link | Rating: 3.0
    280. Bob P.
    Nice amenities and comfortable but the checkin process was terrible stood in line for 1/2 an hour just to get to the front desk, then only to find out our room wasn't ready!? Waited two hours before it was ready. 48.00 for valet parking is ridiculous and 15.00 a week for wifi is insulting in this day and age. Have to say for the money and reputation I'm disappointed. If I did come back again I'd do Uber from the Eastside, but I doubt I'll be back as there are plenty of cheaper/better options nearby.

    15/02/15 | Link | Rating: 3.0
    281. Art L.
    Probably one of my favourite hotels. I've stayed here some 20 times now.

    Pros: Generally friendly and attentive staff. Clean rooms. I've been upgraded several times. Excellent lounge with healthy food choices for breakfast and happy hour. Fitness center is modern and machines work! Pool is usually empty so I can do laps without interruption. Right downtown. Near Pike Place Market, subway and several shops/restaurants.

    Cons: The key cards are so easily demagnetized. Every stay had at least one incident of demagnetization. Valet staff treat you differently depending on the "quality" of the car. There is one bell hop that never smiles, is rude, and needs a lesson in customer service. Fortunately I had to only deal with him once.

    04/07/14 | Link | Rating: 4.0
    282. Michael P.
    The location is fine.  The room (once we got the right one) was clean.  This review pertains to the inept and deceitful customer service we experienced.  

    My gf got a room through Priceline.  Requested a king bed.  I saw the request.  We arrived, they gave us our room, we went up, only to find two full bed.  I called the front desk, asked about the king, they said they didn't have any and they were so sorry.  So, I called the main Sheraton reservation line.  "Hello, do you have any rooms with a king bed at the Seattle location on 6th?"  "Let me check that for you sir. Why yes, we have several."  So, the gf and I went down to the front desk.  "Hi, we just went to our room, and it did not have the king bed we reqeusted.  Do you have any?"  "Um, it doesn't show here that you requested a king."  "I'm sorry sir, but I'm quite sure we did as I watched her make the request.  Do you have any?"  "Well, um, hem haw hem haw hem haw I guess we can get you in a king if you don't mind a handicap accessible room."  At this point, it was late and I was done arguing, so we took the room and went on about our night.

    The real grief happened when, after we left the next day for our next destination, I realized I'd left something (a flashlight) in the room.  Yes, that is my fault.  But the way Sheraton handled it was atrocious.  We called the hotel, asked about the flashlight and were put through to a voice mailbox which promised a return call within 36 hrs.  3 days later, no call.  Called again, 2 days later, no call.  On our way back through Seattle, we stopped at the hotel.  I went to the desk, asked if anyone had turned the flashlight in.  5 minute wait, attendant comes back, no sir, we don't have it.  It was a gift, so I really wanted to make sure they didn't have it.  I asked if I could check the room.  I'd leave my I.D.  I'd go with a hotal employee.  Whatever.  "Sorry, sir, that is against protocol.  We'll have a runner go check the room."  Over the course of the next 25 minutes, I was told they had someone going up, their arrival was imminent.  Wait, they're up there, they have the item, they think, they're on the way down with "the item."  More waiting.  I ask about a manager.  Sir, there is a language barrier with the runner, now we're not sure if they have the item.  I again ask about going up to check the room.  The attendant confirmed the room was not occupied, but the answer was still no.  Again asked for a manager.  Then I was told they would have security come and escort me to the room.  Waited several more minutes.  Finally want up to the room.  Surprise, surprise, the runner who was supposedly on the way back down with the item was still in the room.  And of course it was not there.  Now, it was several days since it was left there, who knows if another guest found it and took it, or someone in the cleaning crew found it and kept it, whatever, that's life.  But the complete ineptitude and stupidity with which the situation was handled was baffling.  40 minutes of bungling and yanking my chain.  Room was unoccupied, send me up with whoever, done in 3-4 minutes.  Instead they wasted 40 minutes of my time and involved 4-5 employees to try to avoid handling things with a little common sense.  This location will not get another dime from me, nor from the 4 friends I have visiting the area in the next 2 months.

    03/09/14 | Link | Rating: 1.0
    283. Tiger K.
    Nice and clean for the price. Staff are wonderful and very professional. Definitely will be back here. Recommend to everyone.

    15/02/15 | Link | Rating: 5.0
    284. Dean G.
    I love this hotel! I stayed there for a conference at the adjacent convention center and then returned a few months later with my wife because I enjoyed the experience so much. The location is perfect, right downtown and walking distance to many scenic attractions. Bear in mind that downtown Seattle is more like San Francisco, even NYC, rather than a place like my hometown LA. People walk the street all day and night, and I always felt safe. Many dining options.

    The hotel itself is magnificent. The lobby is really great with plenty of comfortable leather chairs and sofas to relax on. There is a small coffee shop to buy drinks and food. There are convenient computer workstations to use, and I had a good experience with the free wifi. The room for both visits was wonderful, with spectacular views of the city. For my second stay, we opted for an upgrade to a corner room, great decision because we loved it.

    The hotel has a penthouse gym with pool. I recall running on the treadmill and having a view that was unbelievable. I will definitely go back to this hotel upon future visits to Seattle. Highly recommended!

    15/02/15 | Link | Rating: 5.0
    285. Monica T.
    Staying at the Sheraton downtown for business. Rooms are pretty standard (maybe a bit outdated) and clean. Best part is the location. It's in the heart of downtown Seattle and everything is within walking distance, most especially Pike Place Market.  Lots of other great cafes and restaurants nearby (Washington Convention Center is also two minutes away). It's in a safe area and has friendly staff. Can't go wrong and would definitely stay here again for my next visit to Seattle!

    21/09/14 | Link | Rating: 4.0
    286. David E.
    Made a decision to stay the night in a hotel downtown the night before the big Seahawks vs 49Rs game for the NFC title.  I am very glad we picked this Sheraton.
    When I booked the room over the phone the only rooms available were two double beds but we took it anyway.  The price was very good and the person with reservations gave me a better price than hotels.com for having a rewards card.
    When we checked in, I asked if there were any rooms with a queen or king and the gentleman at the desk said they had Kings available and asked if we wanted an upper or lower floor.  The front desk service was excellent.  The room was very nice and the location was great.  I would highly recommend this hotel.

    16/02/14 | Link | Rating: 5.0
    287. Jennifer S.
    Great location, comfortable bed, friendly staff and nice club lounge.  Overall, a very positive stay and I'll be back again for my next business trip to Seattle.

    22/08/14 | Link | Rating: 4.0
    288. Davin L.
    If you're in town for a convention or conference, this is definitely the hotel you want to book. It's a five minute walk from here to the WSCC door-to-door. And with a boatload of amenities, including a pool and free continental breakfast every morning, you're getting your money's worth.

    08/09/14 | Link | Rating: 4.0
    289. Stephanie C.
    My husband and I stayed at the Sheraton Seattle after attending an event for his business.  The staff at the front desk are very professional and friendly and courteous, so this review is not based on the hotel staff that are actually one site.

    This is more towards whoever the higher-ups are that run and manage development of the hotels and how to make them better.

    The whole night my husband and/or I could hear people above us and on either side of us.

    Doors were slamming constantly making it VERY hard to find peace and quiet in our room.  We stayed on the "Pike Street" side of the hotel and there was a street performer who, lucky us, played buckets like drums and he continued into the night and started up again early in the morning.  Even though we were on the 15th floor we could still hear him very clearly!!!!  **Please consider speaking to the street performers about the fact that they are NEXT TO A HOTEL.....WHERE PEOPLE ARE TRYING TO SLEEP!**

    We also felt that the Sheraton tried to "nickel and dime" its guests for every little thing: water, snacks, wifi, tv channels, COFFEE......honestly.

    It's very aesthetically pleasing to stay at the Sheraton and the rooms are spacious enough (that's why I gave this more that 1 star), but the things that were going on were NOISE issues......I'd rather have less chandeliers and one less elevator (they had 6 and ironically enough they all broke the night we stayed there - shocker) than lose sleep....AT A HOTEL.


    26/12/14 | Link | Rating: 2.0
    290. Elisa A.
    Rose Plets is the definition of great customer service. She took care of missing rooms for convention even though the hotel had no obligation to be doing all the work to help my team. I'm really big on customer service and she is hands down the best front desk manager I've encountered. Hey - she even have my team and I a drink on the house.

    14/03/15 | Link | Rating: 5.0
    291. Tracy P.
    This is a great location for shoppers! Be careful of the bums they seem a little scary. Checkin was very pleasant. Mini bar needs better options (I'm obsessed with mini bars hook me up!) nothing really to do in the hotel so walk around and definitely hit up pikes place market!

    27/02/15 | Link | Rating: 4.0
    292. Chrissie S.
    I absolutely love this hotel. The entire staff is very friendly, polite & helpful. The rooms are very nice & updated. Both times that I have stayed here, I have had a corner room which has windows both sides instead of walls offering beautiful views of seattle on both sides. The fitness room is great. It has an upstairs as well as a downstairs & the cardio equip is on point. The indoor pool is right beside the fitness center and you can see into one from the other. The pool is very clean & well kept. Both the pool & the fitness center are 35 floors up offering a breathtaking view of the seattle skyscape. If you choose to be ecofriendly & reuse your towels in your room, they give you a $5 voucher each night you do to use within the hotel or to redeem for points. We are loving & taking full advantage of that. I would recommend to anyone I know coming this way to stay here.

    26/01/15 | Link | Rating: 5.0
    293. David H.
    This is a very nice looking hotel. The king room we had was quite large. It had a flat screen TV, hair dryer, iron and ironing board. The in room coffee maker had enough Starbucks for 3 cups. Our room was beside the ice maker and  surprisingly quiet

    We couldn't get the room to cool down enough. It felt like it was on perma heat. The bed was OK, it's tough to find a hotel that has a bed as comfortable as your Own at home.

    The bathroom was large came with the basics as well only 2 of each yields face cloths and hand towels.

    The biggest problem I had is $48 for valet parking. It was $28 to park on your own but it was off site. The last thing I want to do after traveling all day is to navigate to an of site parking lot and then find my way back in the rain.

    All in all I am not sure I would return just because of parking.

    18/01/15 | Link | Rating: 3.0
    294. Kenzie G.
    What a beautiful hotel... This view of the freeway that we paid $100 extra dollars for however was not what we planned for. They didn't explain to us that we were paying extra for a higher level floor. We will not be coming back!

    11/04/15 | Link | Rating: 1.0
    295. Karine L.
    Nice hotel with great room. Perfect location. Indoor pool :(
    The price is right
    I had a very bad experience with the getting my shirt clean.
    I asked for overnight service and I had to call 4 times before I actually got it and they charged me double the price.
    The good thing is that the front desk was nice and didn't charge me after telling them what happened.
    Would definitely stay there again

    26/08/14 | Link | Rating: 4.0
    296. Chris H.
    Was in Seattle last November for a seminar.  It was rainy and cold but then that's normal for Seattle.  -.-

    Very nice hotel; you get to print your flight info and tix at the lobby for free.  Looked very clean and everybody seemed so professional.  This is also very close to everything!  Walking distance to the Pike.  Perfect.  This is a little bit aways from Chinatown but you can always take the train to there.  It's only about 2 stops away.

    Make sure to ask for an umbrella before leaving the hotel if you don't wanna get soaked.

    04/06/14 | Link | Rating: 4.0
    297. Candace E.
    This review is based off our treatment during our stay here during our anniversary. They left us wine and chocolates, ya'll! They must know me or something....

    Super nice front desk staff. Great location in the city. Nice Room. Recognition of life milestone. Done deal -- sold!

    24/08/14 | Link | Rating: 5.0
    298. Valerie M.
    Came here for a work holiday party and was pleasantly surprised! The front desk was helpful and curteous. The venue itself was large and tidy. It even had a little dance club connected to it!! The walls must be thick because you couldn't even tell it was there. I'd come back for a room and try out their hotel services! :)

    26/01/15 | Link | Rating: 5.0
    299. Jacqui F.
    Beautiful hotel, hospitality was great and rooms were quiet. The view wasnt to bad either from our room. Only problem is I wasn't made aware of the $48. Charge to park at the hotel! The lady at the front desk was kind enough to remove it during check out. Because the parking charge was removed I gave a 4 star rating but in reality it only deserves 3 or 3 1/2 star maybe, due to parking charge that they try to impose on their guest. Thank you Sheraton for welcoming GB PACKERS fans.

    19/01/15 | Link | Rating: 4.0
    300. Reed L.
    As of 5/12 I am still dealing with the BS created by the incompetent people running this establishment. I will not pay you guys for mistakes you made. I did not stay at your hotel, you are the ones that lost the reservations and made me go to another hotel. In fact with all the crap I have dealt with trying to help you figure out your mistakes you owe me 150$ expect a bill in the mail. don't stay at this hotel!!!!!!!

    12/05/15 | Link | Rating: 1.0
    301. Paul C.
    After our 7-day Alaskan cruise, we all decided to stay in Seattle one night prior to returning back to the Bay Area. I've had nothing but great experiences at the Sheraton properties I've stayed at in the past so I assumed it would be the same here. Very glad for the consistency from property to property, as I again had a great stay at this Sheraton!

    The hotel was conveniently located in the heart of downtown Seattle. We were only blocks away from the popular Pike Place Market, bars/nightlife of the Capitol Hill neighborhood, and a short taxi drive away from the Space Needle. Lots of shopping and great restaurants surround the hotel as well.

    Sheraton beds are absolutely the BEST in the industry!! I've stayed at quite a few Sheratons in vacations past, and the mattresses and pillows are so fluffy and comfortable! Our 25th floor room was very clean and had a really nice view of the city. Service from the front desk, concierge, and bell boys were great all the way!

    Wi-fi is free in the lobby but unfortunately comes with a price in-room. That seems to be a trend still at the major hotel chains. Just stayed at a Hilton in Hawaii a few days ago and they also charge Wi-Fi in-room. Hopefully, this charge for in-room Wi-fi becomes a thing of the past in the near future.

    Overall, great hotel and I would definitely recommend for those planning a stay in Seattle!

    12/09/14 | Link | Rating: 5.0
    302. Sheri F.
    This review is on the valet service only.

    I was using the valet at the Sheraton.  The valet attendants at pick up and drop off were both courteous and fast.  

    The reason this is a 4 star and not a 5 star review is because when I paid for the valet service, I added a tip on the tip line on the credit card receipt and the cashier told me they don't accept tips on the original receipt.  This didn't make any sense to me.  He said he would have to take my card back and run it again just for the tip.  I gave it to him because I was in a hurry.  After I signed, he gave me back the amount I had written down on the 2nd receipt in cash.  I asked what happens to the amount written on the first receipt and why was cash given to me.  Again, I was in rush mode and it didn't dawn on me that he was giving me cash back to tip the driver.  I didn't get an answer from him, and my car pulled up so I left. Having a reply vs. being ignored would have been much better.

    Also, $23 for 2.5 hours of parking on a Saturday is ridiculous.

    08/11/14 | Link | Rating: 3.0
    303. Christine T.
    Review for room #2305

    Stayed here during my Seattle trip. Location was perfect as it was close to plenty of shopping, the convention center, pike public market, and so many great restaurants. I was here during the Pax Con and it was jammed pack. Both the hotel and streets were crowded with Pax goers.

    Check-in and out was a breeze. I was able to do an early check-in (11:30AM) even though I was told over the phone that I couldn't due to the hotel being sold out that weekend.

    This Sheraton is really big with 35 floors. There's a lounge/bar near the lobby, a pool, and gym. They also do wine social where they offer two 3 oz wines for $5 available Mon-Fri from 5PM-6PM.

    My room was clean and stocked with some snacks and drinks available for purchase. The view was great as well.

    The cost to stay here is over $300 a night, however, with the help of Hotwire, I paid half the price. Check it out: hotwire.com

    Valet parking: $47

    02/09/14 | Link | Rating: 4.0
    304. Donna M.
    There are some straight beezies out there, and I was unlucky enough to fall into one of their traps. After hearing a ton of good things about AirBnB, I had decided to book a rental with said beezie for my recent vacay in Seattle. The place was disasterous and not as described, but that's a whole 'nother review for a totally different site. Long story short, we needed a place to stay, ASAP.

    Luckilly we were able to find a room that was avaliable day of, and for the rest of the weekend at the Sheraton Seattle. The hotel is conveniently located on the corner of 6th and Pine, and easily walkable to anything you might want to seek in downtown. We were very close to shopping, Pike Place, and we were even able to walk to the Space Needle with relative ease.

    The hotel is your typical large chain hotels and you get everything you'd expect with the name. Comfy beds, clean rooms, and generally a nice place to stay. The fitness center is top notch for a hotel gym, and perfect for sneaking in a workout if you choose so (as if you don't walk enough while sightseeing already). There's also a pool, but no hot tub. What's interesting is that the fitness facilities and the pool are located on the 35th floor of the hotel, so the views you get while on the treadmill are probably much superior to what you get out of your room.

    Likewise with big hotels, you'll also find that you will get charged (exuberantly, I might add) for every single thing. We didn't have a car while we were in the city, but the parking here is $$$$. Keep that in mind. In addition to that, they also charge a $10/day fee for wifi in the rooms. Granted, the wifi in the lobby is free, but c'mon, I could be a bum and catch wifi on the street for free too. What's up with that? But then again, nothing here is free. No free water, and don't even think about touching that snack basket in the room lest you wanna pay $5 for a small baggie of chips.

    What they do have for free though are a small selection of Sheraton umbrellas you can borrow in the lobby, if you can manage to snag them before everyone else does. I've heard that most Seattleites don't care for carrying umbrellas, but one, I'm a tourist, and two, wet dog is not a look I can pull off very well.

    While I typically like to stay at smaller/boutique hotels because you get a bigger bang for your buck and nice freebies (bottled water, free parking and wifi), I really enjoyed my stay here. It's not exactly the cheapest stay (~$200/night after everything was said and done), but the great location more than made up for the price. But the best part? Not having to deal with any AirBnB beezies!

    03/11/14 | Link | Rating: 4.0
    305. Cvetiliana B.
    Unlike Motif (separate review), both the Roosevelt and the Sheraton had no problems showing us rooms, and with a smile!  Roosevelt is an older hotel, but the rooms are a totally different floor plan than most hotels which I liked, and offer couches. It's a smaller hotel than Sheraton which can be advantageous. We decided on the Sheraton after seeing their rooms. Both hotels were in prime locations though. The Sheraton is just so dang elegant and beautiful. It's huge too. The room was on a high floor not far from the amazing pool on the 35th floor. Next to the pool they have a workout area, but working out is not a high priority while on vacation, nor at home hahah. Anyway, the room was clean with an awesome view of SF's skyscrapers. No issues with the room nor the service. Thomas was very helpful and friendly, he let us know where to go around town.

    Like most 4+ hotels, this 4 star nickel and dimes you for everything. You'd think it would be the opposite, you pay more up front and everything is included and then some. So wifi in the rooms is $10 a night, but free in the lobby. We didn't get a chance to try the lobby wifi and I forgot to take a photo of the beautiful view from our room. The worst is the parking which is about $50 with taxes. I think this hotel thinks it's in downtown SF or something. Therefore this 4 star hotel is getting a solid 4 stars on Yelp too.

    17/09/14 | Link | Rating: 4.0
    306. Don S.
    Very nice hotel in downtown Seattle. Absolutely love the seating areas in the front of hotel. Excellent service and well appointed rooms. The downstairs bar was hopping all Saturday night and the restaurant served excellent fare. The view from our 25th floor window was wonderful. Valet was expensive like other downtown hotels, but was super fast and friendly. Free wifi is offered only in the lobby area, otherwise its a pricey $10. We did encounter one issue on trip and it was quickly resolved by management. So quick I thought a manager must have lived on our floor!! Great hotel for under $200 when conducting business in Seattle!

    27/01/15 | Link | Rating: 4.0
    307. Rebecca S.
    I was recently in Seattle for work and needed a place to stay downtown. I was surprised to find the Seattle Sheraton had better rates than some nearby 2 and 3 star hotels... booking here was a no-brainer.

    The hotel itself is quite impressive, and boasts the typical grandeur one might expect of a high-rise 4 star establishment. The view from my room in the Pike tower (27th floor) was breathtaking and the room was comfortable and clean.

    Bed was on the firmer side, but very comfortable nonetheless, and the blackout curtains did the trick on the one and only sunny morning I had during my stay.

    Beside the view, I think the thing that impressed me the most was how the staff went above and beyond to help me out. Everyone I encountered was SO nice and helpful. It really made my stay that much better. Bravo.

    - Booking a 'deluxe' room gets you on the 20th floor or higher
    - If you want to access the mini bar you have to ask for a key in advance
    - Internet access is $11 per day (boooo)
    - Downtown Seattle is a ghost town after 11pm and there are no convenience stores or grocery stores nearby. If you want late night snacks it's the mini bar or bust.
    - Apparently parking is pretty pricey.
    - Hotel bar is pricey but lively. I had a great time meeting travelers from all over.

    The ONLY thing that was not ok about this hotel was the lack of outlets near the bed. Literally, they are all on the other side of the room. Horrible design flaw.

    Overall: I would definitely stay here again.

    16/06/14 | Link | Rating: 5.0
    308. Shanna M.
    This was an amazing hotel experience. From the moment we drove up and were greeted by the valet people and the moment we left. Every single employee that we encountered was friendly, helpful and very nice. The room was amazing, large, nice views of the city (from the 18th floor), comfortable bed, nice shower and bathroom area. The room service was prompt and the food was delicious. There is absolutely nothing negative I could say about this hotel. I wish we could've stayed here longer during this trip. Will definitely stay here again when we come back to visit Seattle.

    02/04/15 | Link | Rating: 5.0
    309. Vincent C.
    I'm usually a Hilton type guy but because of the cruise that I took I had to stay at the Sheraton. I wasn't expecting too much but when I got there I was really impressed. Check in was pretty quick and easy even though there was a long line and the employees were very professional. The lobby was very huge, clean and inviting.

    My room was on the 12th floor in the Union tower so I had to walk a little bit to get to the elevator. They have a nice size gift store and a little cafe. I got to my room to go look around and saw they had a mini bar that had a whole bunch of drinks, they even had a basket full of chips, nuts and candy. My bed was very very comfortable and I also loved the pillows. I didn't have the best view but I did enjoy it. There was a nice size TV a really huge desk and a nice amor. I really liked this room I was really impressed and from my room I could see the Hilton across the street.

    The location of the Sheraton was really great because there is an H&M across the street, a Cheesecake Factory on the corner and Starbucks everywhere. So I went to the Cheesecake Factory for dinner and I went to this place called Sweet Iron 3 blocks away for breakfast.

    When I come back to Seattle I definitely want to stay at this Sheraton no doubt about it. Oh and its close to Pikes Market which is crazy on Saturdays.

    11/06/14 | Link | Rating: 4.0
    310. Asli O.
    Vibes and other bits: Sheraton Seattle is an interesting conundrum for me. I was very pleased with efficient and effective service, attentive staff and generally clean premises. Above average, eye catching, sleek lobby and outer elements of structure, but surprisingly below average rooms. Outdated bathroom and bathroom door. Old, raggedy, dinged up and frosted, so basically see-through, offering little privacy, if you're not alone.

    Nourish thyself: i n  c  r  e  d  i b  l  e  room delivery delicious, healthy, locally-sourced vittles. You can't expect less in the Pacific Northwest. They surely deliver on their promises. If you aren't out and about the city, and skipping on room service, try Loulay for classic French food on small plates. It's attached to the hotel, and you can access it by way of hotel stairs. Ask front desk if lost. And make sure to book an appointment via Loulay directly.

    Kisses and hugs for the room care staff! xo They even left me a handwritten note, chocolates and local wine because of an unfortunate mix-up. It was so thoughtful and didn't go unnoticed or unreciprocated. Thank you!

    25/02/15 | Link | Rating: 4.0
    311. Mora B.
    Very nice hotel! It's right in the middle of Downtown Seattle so you really can't beat the location as Pike Pl. is just down the street. Also this place had its own FedEx which came in handy on V-Day to say the least. I also enjoyed the swimming pool which was pretty cool. Mad i didn't get to try the omelette at one of their restaurants which I heard is amazing, but nonetheless almost five star performance for me Sheraton! Only thing holding it back is the lack of wifi in the room and no parking which caused us a considerable amount of trouble.

    17/05/15 | Link | Rating: 5.0
    312. Brandon L.
    Sheraton Seattle Hotel is a great place to stay. Stayed just for one night here and everything went well. Concierge was helpful and friendly telling us what is around the hotel. Huge lobby is available with free internet and plenty of seating. Though internet is NOT free in the hotel rooms. If you need to use the restrooms on the lobby floor, you need to obtain a code for the door from a staff member. There is mini market with snacks, drinks and other foods located near the lobby. Room size is normal and has everything you need including bed, sink, shower, desk, tv, and toilet. Hotel is walking distance to Pike Place, shopping area, and the Washington State Convention Center.

    13/05/15 | Link | Rating: 4.0
    313. Silvia G.
    Nice hotel in a great location downtown!

    I loved being able to walk to many restaurants, bars and shops even after we arrived at night (there were many homeless people on the streets especially by the Macy's but still felt pretty safe). It's also right by the Convention Center, a movie theater and public transportation.

    The lobby is big with lots of seating and at least 7 computers with free internet and printing access.

    The room was quite spacious and comfortable, with easy access to outlets to plug multiple devices.

    I didn't get to use but I did check out the pool and gym on the 35th floor with nice views of the city.

    Free bottled water is a plus of staying in a Sheraton and even if you request no housekeeping services (for 500 points) you can still request bottles of water at the Front Desk.

    There was a big High School kids convention so it got a bit chaotic on the hallways and lobby but I was there during Spring Break after all.

    Would definitely stay here again!

    Yelp 100 Challenge! 2015: 35/100

    17/03/15 | Link | Rating: 4.0
    314. Kunal T.
    I loved the service and I used to stay there every week when I was traveling up there. It is in the heart of downtown Seattle with Niketown, Zara and all the shopping you need just 2-3 blocks away.

    Every time I stayed there I was able to upgrade to a suite and it was great they remembered my name before I even checked in.

    I would highly recommend it.

    19/03/15 | Link | Rating: 5.0
    315. Joshua T.
    Stayed for a couple of nights while in town for an event. Service staff are all on top of their game here, and I found them to deal with challenging situations very well (on that note, travellers to Seattle, get on top of your west coast manners...). The property was plenty clean, well maintained, and conference space was ample. Location is right in the heart of downtown Seattle so there's really no shortage of dining, entertainment, and tourism spots nearby. Beware it is a bit pricier than most other options downtown.

    That said, there were lots of fire code violations that I came across on a day to day basis with blocked paths etc, so management please pay close attention. If there were an emergency here, is be a very concerned guest.

    22/04/15 | Link | Rating: 3.0
    316. Katy H.
    Great central location in downtown Seattle. Clean rooms, great city views, clean updated lobby and fast elevators.

    Always a fan of full length mirrors, hair dryers in rooms, and clean, crisp linens  

    Loved Loulay, the restaurant at the base of the hotel. Also loved easy, quick access to cabs. Great, affordable hotel for a starvation getaway. Also ideal for friends and family from out of town.

    04/05/15 | Link | Rating: 4.0