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Silver Cloud Hotel - Seattle Broadway in Seattle, WA

Silver Cloud Hotel - Seattle Broadway in Seattle, WA

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Company Info:

Rating: 3.94

Address: 1100 Broadway, Seattle, WA, 98122

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    Comments (85):

    1. Krisha F.
    Stayed out at Silver Cloud recently since I had some friends from OR come in to town for a Mariners game and needed a place to stay close to stadium.  Booked the hotel through priceline and was stuck with room with only 1 King bed and they upgraded us to a 2 bedroom suite with a King bed and and a Queen hide a bed for only $20.00 more.  Had a FREE shuttle that took us down to the game and picked us up from Pineer Square afterwards.  Also provided a hot buffet style breakfast.  Great value and very nice accomidations.

    17/08/10 | Link | Rating: 4.0
    2. Kelly C.
    We were flown in for work and didn't know what to expect as all of the arrangements had been made for us. My son & I were pleasantly surprised at this hotel.
    The rooms were very clean and had updated furniture. The beds were comfy and we slept very well. It was so nice to have a mini fridge and microwave. We liked the wi-fi as well.
    I loved to see Aveda in the room! That's all I use at home.
    Because we needed to be out to get to work, both days we ordered room service from Jimmy's and it was delicious! It arrived when I asked and was hot and tasty both days.
    The staff were so nice and helpful. When I mentioned getting to a restaurant I had been referred to, the front desk gentleman arranged/confirmed the hotel shuttle times, printed a map where it was we were headed and wrote down phone numbers I may need for other interests. He was super nice and obviously helpful.
    As for the sirens I saw another reviewer mention, I live in L.A. so usually and there is enough noise here that honestly, I didn't notice.
    I would absolutely stay here again with the family! We really enjoyed our stay here. This was a  first time in Seattle and hopefully not the last.

    08/05/11 | Link | Rating: 5.0
    3. Chris G.
    I don't know... I'm a little wishy-washy on this place. I did have a large room with a nice flat-screen and a king size bed, but... I don't know. Still not thrilled. I'll be back because I want to be close to the Hill.

    28/09/08 | Link | Rating: 2.0
    4. Randy L.
    OK so here's the story.
    A co worker and I went to an event on the hill and over partied (imagine that) so being in no condition to safely drive we went to the SC Broadway. FIrstly they charged me $254 for a room including $16 for parking. Parking charge ...what the hell? SO anyway I guess they dont really like people that party even if we are well into our 40's and basically responsible adults and they treated us like shit. The new room card reader you have to use to make the elevator run sucks leaving us stuck between the 4th and 5th floors for nearly 10 minutes. When I told the front desk I was told "oh its a new system, we are still working out the bugs" DUH...
    When I review my credit card statement online there is a additional $272 charge so I call them. They tell me they think I smoked in the room so that is a "deep cleaning fee" as its a non smoking hotel. To the best of my knowledge no one smoked in the room but I wasnt there all the time so couldnt swear to it. None the less leaving me with a bill for $526 for one night in a hotel with rock hard beds is shitty at best. I'm still fighting with the management about the charge and expect a call from one up the higher ups today... All in all " I am not amused nor impressed with SC Broadway"

    Update~ Well I ended up paying the entire bill , all $526 of it. Do not stay here.

    03/09/08 | Link | Rating: 1.0
    5. Matthew C.
    I really enjoyed my stay here on 10 August 2010.  The location wasn't ideal, but worked out fairly well for me.  Breakfast in the hotel's restaurant the next morning was outstanding.  The whole affair was a little on the overpriced side, but the only truly noticeable problem was that getting your car into the parking basement required very careful vehicular maneuvering, and once you got there, the spaces were very tight (and I was driving an old Honda Accord).

    23/02/11 | Link | Rating: 3.0
    6. Philip D.
    I stay at this hotel about once a month while on business trips and I have to say that I'm a fan. It has a great location in Cap Hill as well as being close to downtown. The hotel is new, modern and trendy.. sort of has that boutique hotel feel. The rooms are very nice and have Juliette balconies that open for fresh air, wet bars with refrigerators, and large flat screen TVs. I've always received cordial service and always look forward to returning.  There really isn't anything I could complain about.. hence the 5 star rating.

    18/07/09 | Link | Rating: 5.0
    7. Scott M.
    Great hotel, great location. Though some might think this hotel is a little far from the action, you can't beat the nightlife right at your doorstep in the Capitol Hill area. It's right around the corner from some of the best restaurants and bars in Seattle (and far enough away from the tourists that you will truly get a local vibe). The hotel service is exceptional, rooms are clean and modern, plenty of HD channels on the flat screen, and Aveda toiletries are provided. The only complaint I have is the pillows...NOT comfortable. I spent the first night there twisting and turning trying to get to sleep for hours. The pillows are horrible and are not conducive for sleeping for someone who is used to down pillows that are in most high-end hotels (and at home for me). The second night I was there, I slept better, but I grant that accomplishment to the many bars near the hotel rather than the comfort of the pillows...they still sucked, but sucked less after several drinks. If they were to put down or alternative down pillows on the beds, I would have nothing bad to say about this place. Overall great experience, but would appreciate some better pillows next time.

    18/03/13 | Link | Rating: 4.0
    8. Doug C.
    If you're traveling on the budget of a Fortune 500 company and you're headed to a conference in downtown Seattle, then you should probably stay at one of the large skyscraper hotels with panoramic views of Seattle and extensive concierge services. Try cleaning out the minibar. I recommend the $11 chocolate covered cherries. They're spectacular.

    But if you're staying on your own dime and you're looking for prices slightly less ridiculous but services a bit more upscale than the "services" you get at the hotels along Aurora, then Silver Cloud at Broadway isn't a bad choice. The rooms are spacious and you're within walking distance of the conference center, Swedish, the shops along Broadway and downtown. They've got shuttles to the airport and you can waste a little time at the Garage next door. Not a shabby way to do a business trip.

    12/10/07 | Link | Rating: 3.0
    9. John Z.
    Nice location, lots of restaurants and shops nearby. Decent rooms, clean, fairly large, nice amenities including free wifi, fridge, and microwave. Staff has been friendly. Biggest complaint is the typical hotel fitness center, a small room stuffed with treadmills and one low quality all-around exercise machine, with the added bonus of being in the same area as the pool and hot tub, nothing like exercising in a high heat high humidity environment.

    19/04/11 | Link | Rating: 4.0
    10. Gary L.
    Overall, this is my favorite place to stay in Seattle, or has been until late. The Silver Cloud is on Lake Union, and if you get a waterview room has a great view, watching the Kenmore Air planes take off and land. Just down the block is a wonderful bakery for breakfast.

    The only reason I pull back on my review is their rates have jumped significantly. This trip I was able to stay at the Marriott Renissance for 160/night, and a waterview room here was 250. At under 200, it would have been a good deal, at 250, well, I don't spend enough time in a hotel room.

    12/06/09 | Link | Rating: 3.0
    11. Heather K.
    Best Hotel! They gave me a private jacuzzi tub with a view of the water  through the window from the tub and its across from Safeco Park. I was able to take the light rail from the airport cross the bridge and get here. Staff is extremely friendly room was nice clean offered a bathrobe and plenty of space. Only downside is you can hear the trains but that didn't bother me. Highly recommend it and you can eat at Jimmy's on first or pyramid brewery across the street. They also have a decent fitness room with TV's on every cardio machine. This was a great place to get some work done but also keep up with my daily routine and would be excellent if I was here on vacation.

    13/06/12 | Link | Rating: 4.0
    12. Henry Y.
    Everything here smelled lovely. I am pretty impressed with the whole set up. The staff were friendly, professional and timely. Housekeeping was on top of everything. Would absolutely come here if it wasn't 180 bucks a night.

    26/05/11 | Link | Rating: 5.0
    13. Joe A.
    Left a great place in Sisters, Oregon, so my expectations were high.  Priceline calls this a Pike's Place hotel and 3.5 star hotel....NOT!  Staff was not overly friendly but not rude.  On a positive note, the room was clean...not much else to say.

    14/11/10 | Link | Rating: 2.0
    14. Jessica H.
    I stayed at Silver Cloud during a week-long visit to the local universities for work.  SC is directly across the street from Seattle U, and so made the most sense.  I don't know what the nightly rate is, since my work pays.  

    THE GOOD:  Very clean hotel and room, Aveda products in the bath (which I love, they all smell incredible), very comfy bed.  They have Tully's coffee, a fireplace, and a big bowl of apples in the lobby.  I didn't check out the pool/spa, but the fact that they have one is a plus for me, on the off-chance that I decide to use it.  The room service comes from Jimmy's next door, and, although my veggie burger was just a frozen Gardenburger, they made it GOOD-girlled bun, herb mayo, and avacado.  I ordered it twice, and I'm kind of a veggie-burger snob.

    THE BAD: Slow internet in the room, and very noisy if you like to sleep with the windows open.  Motorcyclists, buses and even helicopters kept the atmosphere 'abuzz outside for much of the night.   The attitude at the front desk leaves something to be desired.  At all times the desk was manned by what appeared to be recent high school grads who all thought they were running a W Hotel, rather than a 2.5 star boutique joint.  They were by no means incompetent, just relectant to go beyond the basics of checking you in/out.  I guess grace just comes with age ;)

    THE UGLY:  Is this place located on the Gaza Strip?  No.  Then why the insane security precautions?  I went to the "Business Center" to print out a couple documents from my yahoo email account to be used in a meeting, but couldn't because the security settings were so high.  When I complained to the front desk, they threw up their 18-year-old arms with an exasperated "Sorry, there's nothing we can do about that."  What's the point of having a "Business Center" if you can't even print out a Word doc?  God forbid someone needs to print out their boarding passes.   The teenager explained that, when the manager is around, he can authorize a guest to use the concierge's PC, but the manager was on a phone call and couldn't be bothered.  I don't know what kind of espionage they're expecting to take place, but the unnecessary security was annoying given the keycard situation too; mine somehow became "deauthorized," and I had to have the front desk "reauthorize" my keycard (after showing them my photo ID, no less).  

    Given a little maturity at the front, this could be a regular place for me when I'm in town.

    11/08/10 | Link | Rating: 3.0
    15. Britta G.
    I love a hotel with a microwave and a refrigerator, even if I don't use it. I just might need it! Walking distance to great restaurants and a few record stores. The free internet access is BOMB! Arveda products ....which I love....... why skimp on the bed spreads? Why?

    26/07/11 | Link | Rating: 3.0
    16. Bitchadorespink S.
    The location of this hotel is right in the center of Capitol Hill and is so accessible to all hospitals around here and lots of restaurants and bars.  I used the shuttle service to go to Pioneer Sq.  The shuttle goes to Pike Place Market too!  

    The rate could be a little bit pricy, but the room with jacuzzie is just awesome, and the large pool in the basement was nice and quiet.  All the staff members were friendly, and the continental breakfast had a descent variety.   I think parking $16 is reasonable considering the good location, but if you are desparate to get a free parking, good luck finding.

    21/03/09 | Link | Rating: 4.0
    17. Lauren N.
    Very nice hotel and very friendly service

    07/08/11 | Link | Rating: 5.0
    18. Me Y.
    really needed one night in a splendiferict place and was not disappointed.  would have liked to have parking included but that is the way of the city.  could have stayed here a week.  and I want that flat screen tv

    01/08/13 | Link | Rating: 5.0
    19. Eric E.
    I would gladly stay here again. Not anything outstanding, but nice enough. I like the neighborhood. The staff was fine. Actually, now that I think about it, the neighborhood was awesome.

    04/08/11 | Link | Rating: 3.0
    20. Bear B.
    The room was /spotless/, stocked with Aveda products, had a nice big tub and a fridge, plus a friendly staff when we checked in and - because we swapped hotels at the last minute due to a hot-water issue at our other hotel (and we will be getting to them in another review, I assure you)  - they even comped a night of parking. This alone makes it almost four stars in Seattle, especially for the $179 we paid (on Bumbershoot/Penny Arcade weekend, thank you very much).

    Fourth star is hung around the valiant shoulders of Chris on the day staff. When we had a serious pregnancy-low-blood-sugar issue on our hands, Chris went to the closed restaurant himself, sweet-talked someone into a big bowl of black beans with cheese (what we were hoping for) and personally delivered it to the room in under five minutes. Totally saved the day, and was very gracious about it to boot. Thanks, Chris.

    edited to add - oh, yes, the shuttle. We only used the shuttle once, but a free shuttle with dropoff and pickup at a few strategic points around town (including the market) is great.

    09/09/09 | Link | Rating: 4.0
    21. Linda L.
    At the end of May, I fled the Baroness Hotel (go see scathing review) and booked in at the last minute through the desk - $129 weeknights and $179 weekend.  A bit pricey for a glorified motel without a restaurant, but it was spotless and the staff very nice.  Also had a limited free shuttle service to two Swedish Hospital venues, Pike's Market, Downtown and the stadium.  People:  show some class and tip the driver, staff - there is a depressed economy there-do not assume all these nice helpful people lavishing attention on you are making a living wage - help out!  

    Plus:  it is on the #12 bus line and you can zip up to Trader Joe's for provisions or down pretty close to the waterfront and then navigate or transfer just for fun.  Lazy, I took the bus and shuttles UP the hills and enjoyed the walks back down.  They were getting ready to open a restaurant at the hotel, so maybe you have more options than the iHop and the chilled section at CVS :)

    29/08/10 | Link | Rating: 3.0
    22. Nicole H.
    Rooms were nice, clean. It was farther away from Pike's Market than I had expected, but it wasn't an issue since they provide a complimentary shuttle to a couple of drop-off's in town. I would recommend parking your car in the garage and taking advantage of the shuttle, save you time and money as far as parking.  I would stay here again

    13/03/12 | Link | Rating: 4.0
    23. Greg A.
    I was in town to visit Seattle University, which is directly across the street. The front desk staff at the Silver Cloud was very friendly and helpful. They explained the amenities of the hotel, the shuttle service and the hotel restaurant. They offered a choice of floors and the  side of the hotel that I preferred. The rooms were an adequate size and they were very clean. I had a very quiet room; I would hear an occasional siren, most likely from the hospital on the next block.

    There were plenty of restaurants in the area near the hotel around Pike St. and Pine St., so food is not really an issue. Downtown and Pike Place Market are nearby and are drop off points for the hotel shuttle (I actually walked back from the market and it didn't take very long). I would recommend staying at this hotel, especially if you need to be near Seattle U. The only issue that I had with the hotel was that the garage is very tight and that the parking spaces are very narrow even for economy size cars.

    25/04/12 | Link | Rating: 4.0
    24. Mr. Met s.
    Ultimately the bad thing about this hotel is it's about 15 blocks away from the sights to see in downtown. (Hotel is located right between edge of downtown and Capitol Hill area) There are some great food places around the hotel area(Cafe Presse being one of them, 3 block walk), and a QFC(chain supermarket) located 2 blocks away(get your water and snacks HERE! much cheaper!) it is just too far to leisurely go back to your room to take a break and then go out again conveniently. (There's also a nice pool hall with lots of tables, and a small bowling alley with a lounge right underneath. During the school season it will be busy because it is suited for Seattle University's students)

    I would avoid Jimmy's restaurant unless you are plain lazy and refuse to sample the great food in the downtown area(Pike's Street Market) or even closeby. (Cafe Presse)

    It is also outrageous they would charge(especially at that price) for parking, being this hotel is not exactly in the downtown area but luckily we didn't drive.

    The free shuttle does make up for some things, though the return trip is more annoying. The shuttle is available at 6am, and then every half hour - but there are 4 half hour slots that the shuttle is not available(one being 11am, etc. etc.) The shuttle itself is a small conversion van so the seats inside are very packed(not those large ford cargo vans). However, I never had a problem as the van was never fully full on the times i went. The last van departs from the hotel at 10:30pm, and the last pickup is the 10:30 shuttle that drops off people. To me, it's much too early - especially weekends.

    However, returning is more annoying because you have to call the hotel to tell them where you are located. They have five designated pickup spots(chinatown, westlake, convention, pike market, and pioneer sqaure) but you can ask them for a pickup almost anywhere in downtown or even ask them to drop you off anywhere in downtown.

    The shuttle drivers were great - very courteous and informative. Please tip them a dollar for each piece of large luggage they carry for you. If you are generous you can tip them a dollar everytime they drive you, but my pockets are not deep.

    Free breakfast? What free breakfast? When I checked in they told me there was no free breakfast. However, based on some reviews it could be reserved for group rates or special reservations. However, the FREE TULLY'S COFFEE in the lobby was awesome and is available 24/7. In fact, I didn't get a chance to buy coffee at all downtown.

    The nearby hospital did not provide any nusicance for us, but we had our window doors closed and the ac on. The walls and ceiling are very soundproof but oddly the doors are made of light wood. The rooms itself is very modern and very clean. Absolutely loved the Aveda products. However, the blanket is those rough to the touch style.

    The business center has totally outdated computers. Though on DSL speed, the old computers slow down all apps. Expect one minute to usually load websites. However, the old printers work fine and all the tourist information guides are in the room too including maps. However, the rooms do offer free internet. Also free indoor pool and gym use.

    Did not have any problems with front staff. Professional and did not have any teenagers working behind. Also free apples and candy are on the counter. Large lobby with some Chi'n Dynasty statues.

    A great experience despite the distance. Highly recommended.

    27/08/10 | Link | Rating: 4.0
    25. Klaus J.
    The area is not nice looking, but totally safe. It's still walking distance to Downtown, but considering how hilly the Downtown Seattle is, it is quite a walk. Very nice and newish hotel inside. For the price we paid we were very happy for our room. Jimmu's downstairs serves great breakfast.

    Four stars only because of the slightly-off location and the fact that they sold more parking places than they have in real life. I would still go again.

    08/07/12 | Link | Rating: 4.0
    26. Craig M.
    I am staying at the Silver Cloud Inn three Saturdays in a row in October.  I have stayed at the Silver Cloud on South Lake Union a few times, but I think I like this property better.
    During my first stay, I had a room with two double beds. The room was spacious and well equipped with a work desk, small refrigerator, two-cup coffee maker, large flat screen TV, and microwave oven. I was never bothered by noise from other rooms or the hall. It was pleasantly quiet. :-)
    During my second stay i was in a King room. Not quite as spacious as the double, but still more than adequate.
    Free wireless and wired internet are included. Underground self-parking is $16 a night. A relative steal in the downtown Seattle area! The hotel is located on Capitol Hill on Broadway and Madison across from Seattle University. There are many stores, restaurants and bars within an easy walking distance from the hotel. While not being "downtown" per se, it is still very close
    I took the hotel's free shuttle to the Mariners game, and caught a taxi back for $10 including tip.
    On my most recent stay I took the hotel's shuttle to the Husky game. The shuttle dropped us off at Montlake and SR 520. A short walk to the stadium. The cab ride back to the hotel was $15.
    The hotel's staff was friendly and helpful. They made me feel at home during my stay. I am looking forward to next Saturday!

    03/10/10 | Link | Rating: 4.0
    27. Kate F.
    My husband and I recently got married on Capitol Hill, so the Silver Cloud was our best option for our guests.  We ended up booking about 20% of the hotel with our guests, so I was in contact with the hotel staff for various reasons over the past 6-8 months.  The staff was amazingly helpful, prompt with emails, organized, and courteous and made all my group logistics extremely easy!  They even called to warn all of our vendors about the massive construction on Broadway to ensure that nobody arrived late to the hotel!

    We go to a lot of weddings and we often lament the price of wedding hotels, so it was important for us to find a hotel with a reasonable rate.  All of our guests were immensely happy with the value (location and the number of amenities for the cost).  

    As a wedding weekend hotel it fit all of our needs perfectly!  Free wifi in the rooms, free shuttles for our  guests to all the major tourist locations in Seattle, an in hotel restaurant (with an excellent egg sandwich), close proximity to inexpensive kid-friendly food, and it was right next door to the Garage which was a great place for us to celebrate post-wedding and rehearsal dinner!

    The hotel also prepared a fabulous post-wedding brunch!  Overall it was a very busy weekend and the Silver Cloud staff helped make everything easier!

    09/10/12 | Link | Rating: 5.0
    28. Kristen M.
    Wonderful Wonderful Wonderful place to stay when you're hanging out in Seattle!

    Corner of Broadway & Madison and across the street from Seattle University.

    They give you Aveda Products as one of their bath products. Amenities come with a microwave, mini-fridge, coffeemaker, hair dryer, flat screen television. The hotel also included a continental breakfast and they also have a pool and gym if you want to work out.

    A group of buddies and I stayed for 1 night and was about less than $200 and that included our $16 for parking that was underground. The hotel can also shuttle you to and from Pike's Place Market. If you wish to walk down from the hotel to Pike's Place, it's a 15 minute walk if you walk down Broadway until you hit Pike St and walk down straight until you hit the market.

    Overall, this hotel is not too far from the downtown city and it is quite spacious, clean and modern looking in the hotel rooms. If I'm every visiting Seattle, I would highly recommend staying at Silver Cloud!

    07/08/10 | Link | Rating: 5.0
    29. Gina D.
    I loved it here! I was here this past weekend for the PAX convention. I had a 2 queen size bedroom to share with my fellow roomie. It was a large room with a cute bathroom, a microwave, and a fridge! Hooray for microwave and fridge!!

    The staff was friendly...well except for one little old asian lady. She was rude. I came up to her to ask her a quick question and all she did was hold her finger up and say "wait". SO RUDE. Even while she was helping us, she sounded like she was SOO bothered and annoyed. Ugh.

    The pillows were comfy, the bed was comfy, and my flatscreen tv made me a happy little camper :)

    07/09/10 | Link | Rating: 4.0
    30. M G.
    The website pics do not do the hotel/rooms justice! Initially, I was hesitant about staying here after looking at their website and reading reviews. But we had a good Priceline deal and wanted to be in a less touristy part of town.

    After our 2-night stay, I'm sold on this place!  Besides the quiet location and rooms, the (small-ish) bathroom is very nicely designed (shower faces the room so no worries about waking the room next door with a late shower).  Rooms are clean and spacious - ours had a flat screen TV, sitting chair and bench, 2 queen beds, desk, minibar with great 2nd sink, microwave, fridge and well stocked supply of towels and Aveda bath products.

    We had excellent front desk/shuttle service and definitely took advantage of the complimentary wi-fi in the rooms and free shuttle connecting you with 4 different downtown locations.  Shuttles leave at a set time; you call for pick-up at a designated spot.

    The only slight negative is the on-site restaurant.  We arrived late the first night and ordered room service.  The food arrived quickly (pasta, tacos, soup), but was unexpectedly heavy on the oil, butter and cheese.  Definitely didn't sit well in our stomachs right before bed!

    We'll be back!

    04/06/11 | Link | Rating: 5.0
    31. kent c.
    HOTWIRE!!!!!

    Silver Cloud Inn was listed 3* 1/2 stars on the website, and it was. The inn had some recent remodeling done from the outside. It looks alright nothing fancy.

    ::PROS::
    -The location of this inn is very convenient for good late night eats and bar hopping
    -They have a shuttle that drops and picks you up at the designated locations throughout PIKE ST, downtown shopping, and Safeco field,
    -Fairly clean
    - Tons of record stores around the area

    ::CONS::
    -The price should've been cheaper paid $180 a night
    - Over night parking charge

    12/08/11 | Link | Rating: 3.0
    32. Shira R.
    A big sigh of relief was breathed when I realized this was our priceline-scored place to stay. The front desk was staffed with enthusiastic, friendly people. Our room was large, clean and stocked with delicious smelling Aveda products (my only complaint was that we didn't get a king-sized bed, but I think that's Priceline to blame). There's free Wifi, a pool, exercise room AND a free shuttle to a few points around the city! And, though the shuttle is a great amenity, we walked most of the time, and it's a nice easy downhill walk to Pike Place Market and lots of other sites. The bar/restaurant downstairs has a fantastic selection of local beers, too. I would DEFINITELY stay here again! Thanks for a wonderful stay, Silver Cloud!

    29/04/12 | Link | Rating: 4.0
    33. Robert C.
    Stayed a few nights here visiting my kids, very clean quiet place. Somewhat out of the way for strolling around but Cap hill has lots to see and seems to have more every day.

    05/01/13 | Link | Rating: 4.0
    34. Mike M.
    I loved this place!

    Free wi-fi, free parking, free fresh and good coffee in the lobby all the time.  Fitness facility was very clean and well equipped, if a bit awkward to access.

    The rooms were spacious, clean and obviously new.  Cool furnishings, great bedding, Aveda toiletries, mini-fridge, wet bar, microwave.  All really nice touches.  Their shuttle runs a lot and to most everywhere you want to go.  

    I personally liked the neighborhood, but there are two things to consider:  there's a hospital within a couple of blocks, and ambulances passing by are the norm.  If you can get a room not facing the main streets (Madison and Broadway), you'll be better off but miss the scenery.  The other thing is the neighborhood.  Capitol Hill is really cool because it's not touristy.  My kind of place, but maybe not everyone's kind of place.  Just saying.

    26/09/11 | Link | Rating: 5.0
    35. Allie S.
    All in all, a nice hotel but it seems that each positive has to be qualified with something. For example....
    Very friendly staff (although not extremely knowledgeable of restaurants, local activities, events, etc.)
    Clean clean room (although housekeeping often forgot to stock coffee, soap, etc)
    Hotel gym exists but it's waaaaaaay small and the equipment doesn't work always. Dont get me started on the fact that I almost died from dehydration bc the water fountain never works.
    Jimmy's has great food but a little overpriced, especially if that's the only option in the hotel (but honestly, there are plenty of options w/in close walking distance).
    The place is a "healthy" walk from the major attractions but the shuttle works great, like clockwork, and the drivers are safe and really friendly.
    They don't say anything about it, but there is a town car to take guests to the airport for $40 flat.

    All in all, the general vibe of the place is inviting. I would recommend if you're not super picky on the location.

    29/07/11 | Link | Rating: 3.0
    36. J H.
    This great smaller hotel on Capital Hill was perfect for our stay in Seattle.  The hotel was reasonably priced with free wi-fi and a cozy room.  The juliette style balconies were great to enjoy the late August Seattle weather and to relax with our windows open.  It wasn't a fancy hotel but the staff was eager to please and was able to direct us to restaurants still open when we checked in very late!

    28/10/12 | Link | Rating: 4.0
    37. Aaron W.
    Stayed here on my business trip around two weeks ago. Great hotel and an ideal location if you want to explore more of downtown Seattle (I just walked it). Right next to Seattle University. I happily recommend this hotel to anyone!

    31/10/11 | Link | Rating: 4.0
    38. Kari R.
    Spotless, safe, comfortable!

    06/06/13 | Link | Rating: 5.0
    39. Jeff H.
    Had a very pleasant stay! Even though it's not one of my usual hotels, Silver Cloud had a really good location on Capitol Hill and the room was very nicely appointed.

    Staff at the front desk was super friendly, and totally accommodating of my requests for more towels, ice, calling a cab, etc.

    It was a little more expensive then I thought it was worth, but I had a good nights sleep, so it isn't that big of a deal.

    I'd stay here again if the opportunity presented itself.

    28/04/10 | Link | Rating: 3.0
    40. Andrew T.
    Been here three weeks now...and it's still a fine spot, but one thing I should mention. While the walls don't transmit sound, the windows sure do. There's a nearby hospital, which means there's lots of wailing sirens, all coming in those poorly sealed windows. And last night, based on the repeated bloodcurdling screaming (which actually woke me up, and I'm on the 5th floor) someone was being murdered just outside the hotel. By why do the windows seal poorly? They open! Could be really nice, if it wasn't deafening. It's no Idaho Jake Brake Festival outside of the La Quinta in Sandpoint, but it's too loud to have them open. Which, just like Sandpoint, is a shame, because the weather is really nice right now.

    And...just be careful with the Priceline. If you're looking for a hotel in the downtown or Pike Place area, don't be tempted to drop from 4 stars to 3.5 stars - just start over and up the price. The instant you drop from 4 to 3.5, the Silver Cloud is there to swoop in and grab your business. Is this bad? No, not really, because the hotel is fine, I guess. But this is a long way from the water - so your little jaunt down to the market just turned in to a mile+ walk. Be advised.

    12/08/10 | Link | Rating: 3.0
    41. Tiffany N.
    On a recent trip to Seattle I booked myself a room at the Silver Cloud Hotel. Sure it had a 3 star average on Yelp, but hey! It was in Capital Hill and that made it easy for me to walk to lots of cool things and I was close to Katyface for when she had to drive me around. Both of those sealed the deal.

    The 3 star average turned out to be spot on. It was clean and comfortable and not on the small side of things. It also had Aveda products for the bathroom, a pool and a workout room so there was nothing to complain about in terms of those amenities. However, there was no restaurant in the Silver Cloud. They were between restaurants and doing renovations so there will be one eventually, but when you are headed back to your room and it's kind of late and you want something easy to eat (aka room service) it's kind of a bummer to not be able to do so.

    I'd maybe stay here again, but the price (just over $200/night) didn't really seem worth it so I'd look around for other deals next time first.

    14/06/10 | Link | Rating: 3.0
    42. John E.
    This has been my second home attending MBA school at Seattle U for the last two years. It's a very convenient, quant place with good service.

    22/03/14 | Link | Rating: 4.0
    43. Joop V.
    My family and I had such a drama tonight. We were completely locked out of our own place in Capitol Hill because we forgot the keys to our home. Sadly, none of the locksmiths (and we must have called 10+ places) would return our call so late at night...so we ended up walking around and booking a night stay at Silver Cloud at the very last minute. Turned out we were a bit unlucky (or lucky?...) that the hotel was so booked tonight that there was just the 1 last room available for $239 a night plus tax (a bedroom-suite..e.g. the more expensive ones). The discount rate was no longer available as this was the last room and, therefore, only full price was applicable. We had no other choices late into the night and ended up taking it.The room, to our surprise, was actually really nice. We had Aveda products in our bathroom. The living room was clean and came with complementary Internet access (you get free wireless password/access code as well as wired internet). If you don't want to walk outside to get food from nearby restaurants or QFC (there are plenty of choices!), room service is also available until 11pm on weekdays. Security seemed to be quite decent as there was always staff at the front desk. You also need to swipe a key card once you get into an elevator to get to the floor you want.

    I actually drove by this place many times before but didn't realize it's actually quite a clean, decent hotel. Staff was courteous and polite. The guy at the front desk even went out of his way to personally help us with anything to could when we told him we were completely locked out of our home for the night. Even though the hotel is on Broadway and is right next to Seattle Univ campus, during our stay, we we didn't hear any noises from outside at all. My experience with them totally changed my perception of this hotel (I initially thought it was just another local motel...but after this visit/check in..I realized the hotel is much much better than I thought it was. I wouldn't mind staying here or  putting some guests there for proximinity to Capitol Hill area next time either).

    22/08/12 | Link | Rating: 4.0
    44. Sonny W.
    Priceline-ed and as I found out ex-post, if you lower the stars, you will get nabbed by them.  It is DEFINITELY NOT in downtown and they try to make up for it by having a free shuttle.  Also for your luggage you are on your own.  That really sucks when you have alot...you have to get the luggage trolley, wheel up to your room (after manuevering into the small elevator), and then bring it back down!  A good (or bad sign of the neighborhood?) security thing is that to get to your floor, someone in the elevator had to at least slide in their room key to allow you to press the floor number.

    Priceline nearly screw me but I had called when I got the reservation to ask about the room and carseat on shuttles for the kid.  They hadn't noted my request to king so had me in a double queen room.  Initially they tried to get rid of me with "full booking for those rooms", but after some discussion--and my wife with the "I'm going to go medieval on you" look--the management realize they can't pushover us and gave us the room.

    The kingsize room was a NICE one actually.  Traveling with a kid, the new room surrounds the 2nd floor courtyard with direct accces via sliding door.  The room had a microwave, a sink, and fridge (the double queen didn't have one as I can recall).  Really glad we got the room change!  I note that they also have a laundry room with free washer/dryer use. Also, as other reviewers have mentioned, they have Aveda products.     Also, a negative for some, no room safe.  Positive, FREE wifi.

    The room's sheets are not blinding white (read: getting old) but clean.  The towels are not as plush (but clean).  So, overall a clean hotel IMHO.

    The hotel does well with ppl visiting Seattle U and the Swedish Medical School.  There is a night/bar scene on nearby Pike Street, probably due to the students nearby.  Otherwise, dead/quiet neighborhood.  Also, handy for the fridge to get some milk for the kid, we can hit a QFC (supermarket chain which seems very similar to Safeway, which is also in WA and CA) nearby.

    Anyways, we tried the pool and jacuzzi.  It's in the parking level and seem pretty clean--went 2 times with the kid having a great time in the pool and burning some energy.

    So while I abhor the inconvenience of the shuttle (traveling with kid and have to make sure they have the car seat), if you can deal with it, it is a good hotel.  The shuttle runs about every 1/2 hour from the hotel from 7am to 10pm but first come, first serve.  When you are downtown you have to all ahead--sometimes the shuttle is there immediately, otherwise you will need to muck around for 20 mins waiting for it.  The shuttle runs to Westlake Mall (the monorail), Pike, and Pioneer (and another stop I think).

    03/08/11 | Link | Rating: 3.0
    45. Krista G.
    Silver Cloud is all it portends to be.  It's a solid, clean, friendly,  and centrally located hotel.  We loved it and will be back to stay again.

    22/08/13 | Link | Rating: 5.0
    46. Erin S.
    VERY friendly staff, spotlessly clean, quick wi-fi, modestly decorated, convenient shuttle service.  My favorite hotel in the Seattle area.

    05/11/13 | Link | Rating: 5.0
    47. Mairead R.
    If you're staying on Capital Hill for your Seattle visit, Silver Cloud is one of the best options. It is undoubtedly one of the cheapest hotels in the city. The customer service is fantastic, the  reservation web interface is straightforward, and the check-in process simple. Plus free wireless internet.

    The rooms are simple. But you aren't gonna stay in the room when you've got Capital Hill a few steps away. Proximity to Cap Hill is the main reason to stay here. You'll be able to explore with ease.

    20/09/12 | Link | Rating: 4.0
    48. Nick D.
    It's convenient to Capitol Hill, has modern clean rooms and foyer. Parking is an additional $20 + taxes.  Frustrating that the wall mounted tv at 45 degrees to he bed and virtually impossible to watch unless you sit in a chair on he other side of the room. No breakfast included. Not what you expect from a $200 a night hotel.

    18/04/13 | Link | Rating: 3.0
    49. Brian S.
    If you want to be part of Seattle's Downtown action there are better places to stay. Nice Hotel but a little bit off the beaten patch. 30 min walk to the Pike Place Market or Key Downtown Shopping Sites. Staff were helpful, but be forewarned the hotel has a $19 a day parking fee.

    A plus for this hotel it has nice pool but you have to walk thought the underground parking lot to access  As I entered the pool area a Staff member and Guest both fully dressed were checking out the hot tub. I could see that the Guest dropped something in the hot tub since i was in my swim suit I offered help them out. I reached into hot tub a retrieved a small set keys that were in the bottom hot tub. As I was handing the Guest his keys he feel into the hot tub. I offered to help the guy out of the pool but he just wanted to sit there for while. The whole this just seemed weird and just walked away and went for a swim in lap pool.

    18/11/12 | Link | Rating: 3.0
    50. Jeanette Y.
    Silver Cloud Hotel. What can I say? You're relatively close to downtown Seattle, still not a walking distance. The stay was nice and comfortable.

    My only complaint? The pool/spa was closed both days I was there! It would've been nice to just soak in the hot tub when it's 30* out. Oh well.

    31/01/13 | Link | Rating: 3.0
    51. Andrew K.
    This is a great hotel for the price. Clean and well-situated in Capital Hill. Nice service. Free wireless. They do charge an arm and a leg for toiletries.

    05/12/12 | Link | Rating: 4.0
    52. Joan A.
    What a great hotel in the First Hill/Capital Hill area.  The staff went beyond in being helpful and accommodating before check in and during our stay.  The rooms are clean, spacious and comfortable with free wi/fi.  They have a complimentary shuttle service that will drop you off and pick you up from four locations.  Just a phone call and 20 minute wait. This is great because of all the hills in Seattle!  We took the light rail in from the airport to the Westlake Center (a super deal at 2.75 per person), then they  picked us up there and took us straight to the hotel for check in.  So, we paid $7 to get from airport to hotel.  Forget the $40-50 cab rides!  
    They have free laundry facilities for guests.  The fitness center has two treadmills and two elliptical machines, a stationary bike and a weight machine. There is no water in the fitness center, so bring your own.  The pool is long enough to swim laps and is clean and spacious.  
    They have a restaurant on site, but we did not use it.  We walked to Stumptown Coffee shop (12th St.)a couple blocks away for our morning coffee and chai tea lattes!  
    We will definitely stay here again on our next visit!

    18/09/13 | Link | Rating: 4.0
    53. Amanda D.
    Nice room. Clean and spacious. Staff were very friendly and accommodating. My only complaint is that my room faced a street that was really noisy. Next time I will ask for a quieter room.

    23/01/14 | Link | Rating: 4.0
    54. Jenny Y.
    I loved staying at silver cloud broadway. The cleanliness of the room was superb. The towels were bright white, very good water pressure in the shower and excellent drainage in the tub! The last two are what's missing at most of the big hotels chains around the country (Hilton, Marriott, Hyatt, etc) but Silver Cloud had everything I consider what a good hotel should have! Will stay here again if I'm back in Seattle!

    20/01/14 | Link | Rating: 5.0
    55. Samantha E.
    The first face that greeted us was Grace and she was exceptionally helpful and kind. We hadn't expected to need a room on our trip to Seattle but this hotel was recommended to us and we could not be happier. The room was cozy and for the price that we paid at the last minute, it was wonderful. Great find!

    08/03/14 | Link | Rating: 5.0
    56. Jess H.
    Fabulous hotel!  The customer service is phenomenal, everyone was always so polite, friendly, courteous, patient, and extremely helpful.

    We had a room that overlooked the Seattle University chapel and lawn, which was great.  Very pretty.  The room itself was spacious, clean, and comfortable.  Especially the pillows.  Soft bouncy bliss!  Loved that there was a mini sink area outside the bathroom, so for three people no one was ever waiting to use a mirror or brush their teeth or anything.  There was even a little fridge and a microwave in the room...very convenient.  The bathroom itself was nothing fancy, but it came with a hair dryer, so no complaints.  Their complimentary shampoo and conditioner?  Aveda rosemary and mint.  I think I wasted 5 minutes in the shower just smelling that stuff.  Heavenly.

    The underground (gated garage) parking is $19.00 a day, unlimited in and out.  Not that we ever drove the car!!!  The hotel has a free shuttle--just be sure to tip the driver a few bucks--that runs every hour/half-hour from the hotel to a few select locations near Pike Place.  It's actually a walk-able distance, but it's great to have the option of the shuttle if you don't want to walk.

    19/05/12 | Link | Rating: 4.0
    57. Heather O.
    First, 90% of the staff is absolutely the sweetest ... lovely hotel and I really loved the shuttle service (please note they offer four locations, I believe for pickup or drop-off - we took advantage of this and went to Pike's Market - so awesome). The location was spectacular for our event. I'm so grateful it even worked out that they had a kid's car seat. Nice touch Silver Cloud. If you're looking to do touristy items, you're a bit of a walk from a lot of the places, if not a car ride. Be aware and map out items. We were staying in the Capitol Hill area so it was perfect for our needs and there are a ton of great places to eat nearby.

    For parents or anyone: when booking a room, the second floor is VERY noisy with street traffic (AVOID AVOID), and the room we had, the door wasn't the right size for the entry and it was so bright in our room from the hallway light. The street traffic and constant ambulances were really distracting. We had voiced about having two kids with us and a baby. Not an issue, we got a port-a-crib, and the room was a king with a pull out ... I was told it was a queen. This is NOT the case. I travel a ton, and if this was a full size even, I'm in shock. It's a love seat pull out and can only fit one person.

    Resolve: the gentleman at the front counter, even though I was being kind, but was stating facts of the room not working as I was told, got very defensive and argumentative with me, but did resolve our situation and moved us to the fourth floor. Honestly, I should be the one that was mad, because I researched, in advance that this could hold four people with a baby. He would not let go of the fact that this was a queen pull-out (it's not and I have photos) and at this point, I went from discussion to furious. He seemed just in a mood to dig his heels in ... not cool and there was no need. I really want to give 2 to 3-stars because I didn't sleep at all the first night. It was awful. No roll-out bed options here either (which is fine, but stunk at the time) ... and I wasn't about to disrupt my young family in the middle of the night.

    Our room on the fourth floor was perfection. Dark (no gaping door hallway light), beautiful bay window, two queens and a baby bed = happiness. Noise level was significantly reduced. There is a ton of ambulance traffic as we're the route near the hospital.

    My kids loved the pool and my husband and I loved the location.

    If you're parking a car, be aware of the additional fee. The hotel though openly warns about this as well. Very narrow and low garage, be careful. Gated parking structure which is nice and seems secure.

    09/09/13 | Link | Rating: 3.0
    58. Katrina O.
    Fantastic.  Shuttle service is great - offering four drop offs/pick ups in key areas.  From those spots you can walk just about anywhere in the main part of Seattle.  One of the drivers was a bit annoying, but everyone else was super efficient and friendly.

    The front desk was always super sweet and they have a small "gift shop" selling super reasonably priced food and goodies.  My friend was stuck on the ramen (super satisfying after a day and night of drinking!)  The front desk even got her some Siracha from the restaurant.  And no judgment at our 2am purchases.

    Jimmy's, the onsite bar & restaurant, was great.  They've got good happy hour specials and we loved the Spire cider.  
    Spent some time at their indoor  pool (wish it was open later though) and enjoyed the relaxation.  

    Hotel is also in walking distance to anything in the Capitol Hill area, lots of bars, restaurants, and ice cream shops (Seriously -- had no idea Seattleites were such fans of ice cream!)  
    There's also a grocery store/pharmacy a quick walk down the road that's open 24 hours which came in handy when I ran out of contact solution.

    I would definitely come back here on another trip to Seattle.

    22/09/13 | Link | Rating: 5.0
    59. Joshua B.
    So I haven't actually stayed here but I have a number of close family members that have. This place is clean, checkin/out is easy, the rooms are generously sized, and the pool is really fantastic (I love taking my kid here when family is visiting so he can swim and enjoy the hot tub).

    I think the road/Capitol Hill noise can sometimes be a problem if you're on the Madison or Broadway edges - and I don't think the food at Jimmy's is fantastic (but it's not trying to be a fancy restaurant).

    Easy access to downtown by at least 2 bus lines (12, 11) - and not far from the heart of Capitol Hill - Pike/Pine or Broadway - so that's a plus too.

    Highly recommended if you live on Cap Hill and are looking for a place other than your own to house your out-of-town guests.

    17/08/12 | Link | Rating: 4.0
    60. Customer Service R.
    Good rooms, shuttle service to downtown. The hotel has a restaurant and bar. Other bars in area are isolate, must have been that time of year 4th of July and all.

    03/07/14 | Link | Rating: 3.0
    61. David D.
    Enviironment: 2 blocks away from restaurants, stores, and bars in capitol hill.  5-10 minute drive to downtown seattle.  In hotel restaurant with happy hour.

    Customer service: Got every question answered and request serviced during our 2 night 3 day stay in seattle.  Staff was perfect.

    Room:  we had a standard king size bed room on the third floor.  Everything seemed clean, we had a refrigerator and the tv channels we usually watch when we took a break from roaming the city.

    Hotel: the downstairs area was nice because of the sofas, fireplace, and tv.  The hot tub/ swimming pool area was indoor and a nice temperature, but the hot tub wasn't working correctly.  This didn't stop me from giving this hotel a 5 star because of its shuttle service.  This service alone made this hotel perfect because i did not have a car while in seattle.  

    Tip:  when using the shuttle service from the hotel, let the front desk know when you need the shuttle as early as possible to ensure that you will get your ride on time.  

    Price: my gf got this hotel on priceline via express deals so we got it for %35 off, which made this hotel stay a great value.

    Conclusion:  For the same price, i would stay here again if i were to visit this area of seattle again.

    04/01/14 | Link | Rating: 5.0
    62. Sherry T.
    I'm glad my other reservation didn't work out because this place offered a couple key amenities that totally made the trip hassle free!

    For one, the staff is super friendly. They were accommodating to the early check in and late check out without the extra charge. They were very responsive to our questions and were so cheerful in their demeanor.

    The room itself is clean, organized and nice. You can tell that the staff maintain the rooms very well. The unit was peaceful. I am a light sleeper, but the place was quiet enough where I was able to get adequate hours of sleep.

    The thing that I love most about this place is the free shuttle service around the downtown Seattle area. This totally saved me a lot of money on cabs and saved me from getting lost with public transportation. So useful!!!! The divers were friendly and timely. Just make sure to call the hotel in advance regarding booking the shuttle.

    Only down side is no free breakfast. There is, however, a bar/restaurant right next door with a good happy hour.

    Overall, great price, location, staff and stay!!! I highly recommend to anyone visiting Seattle.

    23/12/13 | Link | Rating: 5.0
    63. Sarah C.
    Great price. Great location - within 10 minute walk to shops, bars, and restaurants. Clean and large rooms. Friendly staff. No complimentary breakfast but it was one of the cheaper hotels in town, so it's ok. Would stay here again.

    15/09/14 | Link | Rating: 4.0
    64. Tajira M.
    I was in town on business, and usually I'm a Hilton girl, but we were given group discounts to stay at the Silver Cloud.  Within walking distance of a bunch of trendy restaurants and shops, as well as a quick shuttle's ride from Pike's Fish Market, this cozy hotel was clean and inviting.

    The room was spacious, and I had a great view of Seattle University's campus.  The staff members were uber friendly, happy to schedule shuttle services for pick up and drop off, and willing to give good restaurant tips.  The business center is a little small, but there's free Wifi in the rooms anyway.  It's a nice area, feels safe if you are unfamiliar, and it's quiet even though there's a hospital nearby.

    23/05/12 | Link | Rating: 4.0
    65. Erin V.
    Great amenities, complimentary shuttle service, and great staff was fabulous. Shuttle takes you to Pike's Market, Pioneer Square right near the Underground Tour, and Westlake Shopping near the connecting Monorail to Space Needle.

    Free wifi throughout hotel!

    I actually enjoyed the restaurant (Jimmy's)... Not your average hotel restaurant!

    We loved the area for the restaurants, safe street (next to Seattle University) and sandwiched between major hospitals.

    If we ever return to Seattle, we will absolutely stay here for the value!

    13/08/14 | Link | Rating: 5.0
    66. Janie M.
    I recently stayed here for 10 nights while I had a family member in Harborview.  The staff here couldn't have been more accommodating.  The rooms are lovely.  I only have a few complaints.  

    - A big one for me, the room got too hot at night.  They have the thermostat regulated so it's impossible to turn it down very much.  It's the middle of winter and I opened the window to keep it cooler, and I took a fan with me, but the room still stayed fairly warm so I didn't sleep very well.  This alone would make me reconsider a future stay here.

    - The beds should be very comfortable and at first they seem to be, but why such a rough comforter?  It isn't soft to touch and I generally threw it off the bed and just used the blanket.

    - The shampoo smells like mint.  It's like washing your hair with toothpaste.  

    Overall it was a great stay, the free shuttle and the shuttle drivers were exemplary (please remember to tip them!)  I'm not sure the staff here even knows the word "no."  :)

    20/01/14 | Link | Rating: 4.0
    67. Sarah N.
    A nice place to stay in Seattle. Loved it. And I would definitely give room service and Jimmy's the restaurant downstairs 5 stars. Jimmy's is amazing.

    18/02/15 | Link | Rating: 4.0
    68. L M.
    I stay here when I come visit my daughter because it is close to her campus. The rooms are always clean, the staff is always friendly and helpful. I love the free shuttle down to pikes market. If you take the light link from the air port the shuttle will pick you up at Westlake stop and bring you to the hotel. Jimmys is a good bar/restaurant on the ground floor. Rooms have coffee pot, mini microwave and frig

    24/10/14 | Link | Rating: 4.0
    69. Steven F.
    Going w/Yelp's guide of "A-OK' for this one, because it's a hard number to choose. I got married this weekend and chose to use Silver Cloud as the "getting ready" location for the bride and her girls, and our stay on wedding night.

    Most of my interactions with the staff were positive. They were all friendly, but there were a few quirks about our stay that kept my experience from being great or even "very good".

    The first problem I ran into is that the reservation was apparently under my bride's name, and my name wasn't even listed. However, they had my phone number and credit card info (of course, since I was the one who called in to make the reservation).

    I suspect this is because our wedding planner was the first to contact them and ask about available rooms, but when I wanted to check-in (without my bride), they almost didn't let me and wanted me to call her. Once it was revealed that I was the one with the phone on the reservation, suddenly I was able to be let into the room.

    I then asked about water, and the woman at the desk wanted to sell me a Dasani and mentioned there was water in my room. When I turned the corner from the lobby, there was a water fountain right there. I had specifically asked about a water fountain in my question, which makes the answer a bit confusing.

    When I got to the room, there was a little note from the staff and some chocolates, which was heart-warming. However, the note was addressed to only my bride-to-be and again my name wasn't there, so I was a bit put out by that, I guess. Petty, I know, to be griping about something wrong with a lovely note from the hotel and free chocolates, but it takes two people to get married!

    The suite itself was great for what it was - clean, spacious, comfortable. It's a bummer that the large suite is different from the Jacuzzi room, as I would have liked one, but we needed the large space for the bridesmaids in the morning.

    I am told that the bridesmaids' day went well. Room service coordinated with us in advance to handle food orders from Jimmy's downstairs, and I think everyone got what they wanted. So, that's a plus! My men and I were able to reserve the boardroom for our own getting ready, and that also went well.

    A few more negatives, though...

    My wife had forgotten her toothbrush and toothpaste at our apartment, and she was charged something like $1.50 for toothpaste by the hotel (to our room). In fact, the little gift shop next to the front desk is stocked up with travel-size toiletries. I think charging that much for toothpaste is kind of outrageous when the grocery store down the street will sell you a full tube for not much more. Come on, we're paying you for the suite, for our wedding, you can't just give us toothpaste?

    Additionally, some of the bridesmaids realized at some point that the suite had never been cleaned after their lunch (their fault, they had left the DND sign up all day) - half-eaten burgers etc strewn about. Since my wife & I would be staying the night, they wanted to get in and clean before we got back. I ended up getting a call on my cellphone from an exasperated front desk worker saying people wanted access to the hotel, and "Could [he] please speak to [my wife]". Again, MY PHONE, but my wife was apparently the one in charge according to their system. I was then told in a patronizing tone that they "don't usually do this over the phone". A nice gesture by the girls (wanting to clean the room) resulted in them being stuck in the lobby til we got back.

    The final issue we had was a bit stickier - after the wedding, we ended up having the guys and girls together in my brother's hotel room to unwind. About 30 minutes in, we get a manager knocking on the door telling us we have to break it up or we will be kicked out of the hotel, because he had received "several" noise complaints. He literally stood there and said we had to "disperse" immediately. Just trying to be more quiet was not an option.

    I understand that if we were being too loud, it is a problem. However, the door had been stuck open, apparently, which explains why the noise might have been bothering some people. Instead of giving us a chance to rectify the situation, the ultimatum came down immediately with no warning. Further, my parents were in a room literally next door and said they hadn't heard anything (and my mom is the type who would have told us to keep it down), which makes me wonder where the "several" complaints could have come from. It put a damper on an otherwise great night.

    So, as a hotel, it was fine. Comparable to other decent hotels I have stayed at. Charging for toothpaste makes me frown, though, and as a couple getting married it was underwhelming. I didn't expect opulence, but since I'm the one who made the reservation, I would have liked them to have my name attached to the room. As far as hotels in Cap Hill go, they're also pretty much your only real option.

    Free WiFi was nice (though mediocre signal in our suite).

    15/09/14 | Link | Rating: 3.0
    70. Lai T.
    This is a great hotel for location and cost. Finding a decent hotel in Seattle for less than $200/night is nearly impossible. Also there isn't a hotel in Seattle that offers free parking, and for only $22/night its really a good deal. The hotel is on the edge of Capital Hill next to Seattle University. One block behind the hotel, it gets sketchy so I don't recommend anyone walking in that direction at night. But other than that its a great location. Capital Hill has one of the most happening night life in Seattle, theres lots of great music halls, restaurants and entertainment that is within blocks of the hotel all very walkable. Since its next to the university, you can expect to see a lot of college kids everywhere you go, but it makes the place really lively. The hotel is tucked away enough that is not in the center of it all, but as other reviewers have mentioned, there is still street traffic noise. Customer service is great, the hotel also has a free shuttle that runs every 30 minutes to the tourist sights in the city. Since we had our car, we didn't take advantage of the free shuttle, but I thought it was a great amenity to have. The parking lot is underground and its extremely narrow. Its very hard to park or leave the garage if there is another car coming from the other direction. The garage is a bit dark and I wouldn't have minded if they installed some security cameras down there because I never felt too safe. The hotel is a little dated, you see the wear and tear of the wallcovering, carpets, bathroom tiles, closets, etc. But the beds are clean and the rooms are spacious.
    I would stay here again.

    27/09/14 | Link | Rating: 4.0
    71. Ryan B.
    Nice hotel. Clean comfortable rooms with plenty of space and good quality amenities. While nothing over the top nice I often stay here when in Seattle for business.

    What separates this hotel is the staff. I left a brand new dress shirt one trip in my room. I called the staff and they told me that they found it. They held the shirt for me for 4 weeks until I came back. They constantly helpful, pleasant and informative.

    Could not recommend this place more.

    05/05/14 | Link | Rating: 5.0
    72. Paul D.
    Went there to spend my anniversary, upon arrival the staff was very friendly they let me check in 3 hours early!! Upon hearing that it was my anniversary they gave me a complementary upgrade to a king jacuzzi room!! It really made me and my girlfriends day, the room was amazing it smelled wonderful in there. The jacuzzi was amazing the bed was so comfortable and the shuttle service runs every 30 mins. Awesome hotel.

    20/01/15 | Link | Rating: 5.0
    73. Christine W.
    A wonderful hotel. Clean, accommodating, excellent food. The shuttle drivers are wonderful. I did not find the hotel to be noisy at night. The suggestions of the best way to get to the airport were much appreciated. The lounge area off of the lobby is comfortable and a great alternative to the room. Our server, Daniel, took care of us throughout our meetings. He is exceptional. Thank you for a wonderful stay!

    20/04/15 | Link | Rating: 5.0
    74. Jeremy T.
    The rooms are pretty small. They had to cut the counter down in the bathroom to make room for the toilet and the in-room thermostats is an old analog system.

    On the plus side; the room has a fridge and microwave, the bed was comfortable and the staff was friendly. The location isn't bad if you want to walk to many places in town.

    01/10/14 | Link | Rating: 3.0
    75. Cathy M.
    Cara is an excellent server: energetic, precise, courteous and all this with a big smile and kind words! Her professionalism and the Jimmy fries - heavenly good, prepared with herbs and parmesan - and the late harvest riesling all together made a wonderful evening with a good memory of Jimmy's Bar at the Silver Cloud Hotel!

    27/04/15 | Link | Rating: 5.0
    76. Mark F.
    Hip. Cozy. Spacious.

    Part of a family of Pacific Northwest properties with simple charm and warm hospitality. The people were genuinely friendly and helpful.

    Lobby: cozy.
    Room: spacious, up-to-date
    Bed: comfy
    Street noise: muted
    Value: excellent

    Surprise: room coffee was decent.

    Jimmy's convenient eatery at breakfast served up delicious steel-oats with nuts, fruit & brown sugar.

    08/11/14 | Link | Rating: 5.0
    77. Kimmi C.
    My sister and I stayed here the day before the wedding since we were getting married at Seattle U's chapel. When we arrived that night, we had trouble getting in the garage since we didn't have access until we checked in and there was no way to get out. I called the front desk. The man was not happy or seemed to be understanding. He just let us through.

    Our room was big and clean. It was decent for the price. We had a nice time relaxing and preparing for the wedding there. I knocked off one star based on the service the night before but the staff seemed more friendly the next day.

    23/07/14 | Link | Rating: 4.0
    78. Chris R.
    A fine property with a cheerful, well trained staff.  Each room has a small sink, microwave and fridge.  Bathroom has a blow dryer.  Wifi is security locked but user ID and password are on your room key case.  Seattle Times delivery to your door each morning, except Sunday.
    Parking is pricey at $20+ daily but it is secure and convenient in the hotel basement.  Pool is large and clean, but you have to sprint across an underground driveway so wear sandals and a robe.  Gym equipment is new and has cycles, treadmills and ellipticals.  For breakfast, the hotel restaurant is convenient but $$, so go to IHOP next door.  The shuttle is awesome and will take you to area hospitals -- there and back.

    17/01/14 | Link | Rating: 5.0
    79. Shareena Y.
    We stayed here the week of 3/25 and were very surprised by how nice this hotel is. The hotel is clean (very important!), the rooms are spacious and the beds are comfortable. The staff here were friendly and the bar/restaurant, Jimmy's, was a bonus to have on nights we were too tired to venture out again. The cost of parking in Seattle is horrid. Silver Cloud's parking, while expensive ($22/night), is more affordable than other downtown hotels. The only reason I gave a 4 star (instead of 5) is that the parking can be tight in the hotel garage. I don't understand how it's legal to have some parking spaces that small (despite the fact that yes, our cars have gotten bigger over the years). The hotel provides free wifi (which is almost unheard of these days). Internet service was spotty at times, but hey it's free.

    The hotel is located in a prime area, very funky, up & coming neighborhood packed with trendy restaurants, bars & coffee shops. Other people have complained about the noise, but the noise for us wasn't bad (we were on the 4th floor facing Madison). Yes, there was a couple of ambulances that went by during the night, but that is city life for you. You'll get the same thing in Chicago or New York where the buildings are tall & the sound bounces off the buildings.

    Overall, our stay was pleasant & comfortable and the hotel exceeded our expectations. We would definitely stay here again!

    30/03/15 | Link | Rating: 4.0
    80. Alta B.
    I have stayed at this hotel at least 3 other times. I stay here because it's the closest one to my sister's home, a little less than 2 miles away. The rooms are clean, and the staff is great. What I don't like is, when I fly in, take the shuttle to the car rental, get my car, drive to the hotel, park on P3 (late at night), unload my luggage, get it up the elevator to the lobby, check in then, I have to go back down to where I park and put the parking permit in the car on the drivers side windshield. Of course, I'm not going to lug my luggage back to the garage, so I go upstairs to my room, dump my luggage and go back down to the garage to put the parking permit in the car, then it's back up stairs to my room. This is not my idea of a relaxing stay at any hotel. There has to be a better way. Until they get their act together, I'm staying at the Westin.
    P.S. At the least, 50% of the time, when my husband call me to the hotel, they do not even answer the telephone.

    13/05/15 | Link | Rating: 2.0
    81. Douglas Y.
    Located in the Capitol Hill area of Seattle Silver Cloud is situated in a area full of eateries making this an ideal situation for us foodies :).  We were only blocks away from several popular spots like Kaladi Brother's Coffee, Marination Station and Pike Place Fish Fry.

    Silver Cloud runs a complimentary shuttle which is fabulous!  After taking Link from Seatac to Downtown we called the hotel and the shuttle picked us up a block from our drop off point at Link!  The shuttle runs from 8:30a-10:30p and will take you as far away as Westport. From the hotel the shuttle departs every half hour and for pick up you call into the hotel and the shuttle will pick you up from one of the established drop off points.  We used the shuttle everyday and never had to wait more than five minutes!  The drivers are bellman at the hotel and were friendly and informative for the most part.  If you use the shuttle be sure to tip these hard working drivers!  By using Link and the shuttle service we saved over $200 in rental car and parking fee's.

    The hotel itself was nicely appointed and at check in Christy was awesome.  My wife asked how much it would cost to upgrade our room to a Jacuzzi room.  The fee was $30 per night so I advised my wife go ahead since it is our anniversary.  Upon hearing it was our wedding anniversary Christy upgraded our room at no additional charge YAY!  Wow what a great gift to customers who had never stayed at Silver Cloud before, kudo's to Christy and the management team which empowered her to make these decisions.

    Our room/suite was very nice, located on the fourth floor away from traffic we had the following: small kitchen area, mini fridge, microwave, coffee maker, sink in kitchen area, jacuzzi, flat screen with HBO, Aveda brand bathroom products and a fireplace!

    Since we bid for our room on Price Line we got an amazing value for our trip.  As long as you don't plan on leaving the immediate "Pike/Downtown" area I highly recommend this Hotel and avoiding a rental car all together.

    09/05/14 | Link | Rating: 5.0
    82. Bernard M.
    Similar to other reviewers, I am stuck between giving this hotel a 3.5 stars out of 5. The location is definitely great, close to everything in Capitol Hill and a 25 min walk to the business/retail district of seattle. The wifi was solid throughout the hotel, very nice gym and pool area. The Beds were comfy enough and street noise was not a problem for us and we were overlooking broadway ave. I would stay here again for a solid deal, bought my stay here through Hotwire and do not regret it.
    Only downside, $27 a night parking taxes in, OUCH.

    26/01/15 | Link | Rating: 4.0
    83. michael r.
    Nice hotel--nice people, decent service, clean rooms, cool neighborhood, and close to the tourist areas, but far enough away to feel like you're seeing another part of Seattle.  Seattle University is right outside the window, but there's not much action right around the campus.  Instead, walk about two blocks north and catch a slew of cool cafes, restaurants, bars and record stores.  The price was slightly cheaper than some of the hotels with similar services (most likely because of the location), but, unless you like being surrounded by skyscrapers, check out the Silver Cloud.  Recommended.

    05/05/15 | Link | Rating: 4.0
    84. Tam F.
    Round to 3.5 stars.

    The daughter is about to embark onto her next phase in life and we were on making the rounds to all of the colleges she had been accepted to. This hotel is directly across the street from Seattle University and the two of us stayed here for a couple of nights in February for her to tour the campus and what was supposed to be the surrounding area.

    The hotel itself is quite pretty but there was a communication snafu when it came to their shuttle service. I was told that their shuttle made a pick up from the rental car return area downtown. It wasn't until we returned the car and called the for the shuttle that I was informed that we would have to schlep ourselves along with our luggage a few blocks to wait for their shuttle. It was not a good omen.

    We did finally get to the hotel, checked in and our room was lovely enough. What wasn't good (nor the hotel's fault) was that upon lifting up my suitcase, I threw out my back and was seriously in more pain than I have ever been in (and I gave birth to a 10lb. baby).

    The daughter was able to do her tour the next day while I spent the day in the ER. We spent a lot of time in the room, and the room service was just ok if not a bit sub-par(SKIP BREAKFAST). Calling down to the front desk, they do not have a concierge doctor service (for the price and location of hotel this would have been a great option) and their gift shop didn't even have Motrin or Tylenol.

    If and when we get to Seattle so I can actually see the City, we might stay here but since the daughter has chosen a different college route it might be a while.

    20/04/15 | Link | Rating: 3.0
    85. Okie M.
    I was debating for a while on whether to give this place three or four stars. The room was decent and clean. The underground parking was secure and convenient. The staff were friendly enough. They had a nice little convenient store in the lobby. The location was convenient with things to walk to and they had a free shuttle to some attractions such as Pikes Market.

    There was a big negative however. I wasn't able to sleep through the night due to all the noise on the street. Typically I wouldn't blame the hotel for this, but in this case I'm going to have to say they're at least a little at fault. The room was rather stuffy so I cracked the window. I'm not sure if it was the shuttle backing up, or the exit to the underground parking, but something periodically through the night would make a really loud beeping sound. It sounded like a giant alarm clock. I would shut the window, gets stuffy, open the window, get woken up... you get the picture. I tried to cut down on the stuffiness by turning on the air conditioner, but the air conditioner wasn't steady on. It only went up to a certain temperature and then shut off.

    I paid $226 including taxes and parking. For that price I would expect a good night sleep. In the end I went with four stars instead of three because they had enough in the positive category to reduce my irritation over  the noise.

    19/01/15 | Link | Rating: 4.0