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Sorrento Hotel in Seattle, WA

Sorrento Hotel in Seattle, WA

Specialties

A Seattle icon, the Sorrento Hotel has personalized service, Italianate architecture and a warm, welcoming feel that makes you want to stay even longer. (Must be why our guests keep coming back.) As Seattle's first and longest-operating boutique hotel, we're equally home to artists, intellectuals, the medical community, business travelers and our Seattle neighbors. A favorite for traditions and celebrations - weddings, anniversaries, family reunions - the Sorrento has an original, authentic quality that makes events even more special.

 

Company Info:

Rating: 4.26

Address: 900 Madison Street, Seattle, WA, 98104
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (133):

1. MM R.
The Sorrento Hotel is a charming and off-the-path old Seattle hotel located on the downtown side of First Hill.  Nice for visitors (or locals) who prefer to be out of the downtown chaos.  Very stately old building with a beautiful lobby bar which is a nice stop for an evening cocktail.  Often will have lobby entertainment.  Hotel also features The Hunt Club which boasts a gamey menu (thus the name) and a dark woody atmosphere.  See separate reviews.

05/09/05 | Link | Rating: 4.0
2. Jennifer K.
Wow, what an elegant hotel. I cannot express in words how lovely and comforting this little hotel near Seattle University felt for me... All I can say is: coffee table, green eye shadow, late to a friend's wedding.. right, baby? hehehe

21/12/08 | Link | Rating: 4.0
3. Annie D.
This place might have had the older feel, not a big chain hotel. There is only 1 elevator and 7 floors, no ice machine or snack machines, but everything can be room ordered. Everything in and out of the rooms were "antiques" but the linens and bathroom got their face lift. I will upload the pictures of the rooms, etc. The crowd seemed to be a bit older, we're in our mid 20s, but the workers were all young and helpful. The only complaint I had would be thermostat.... it's old school. The room was always warm, but the windows were real... you can open them right up to let the cool Seattle air in to balance out the temperature. Can't say how it'll feel during the summer, but then i didn't really try to change the  temp to cool since the windows worked fine, was here in January. The location  was pretty good too, close enough to walk right to downtown, about 5-10 min walk there and about 10-15 min to Pike Place, just straight down the hill. They also have a courtesy town car that would take you to places within the 2 mile radius hotel. That's basically everywhere you need to go for all the touristy stuff. They're just based on tips, so no charge for the ride there or pick up. I would definitely stay here again when I make my way back to Seattle.

13/01/09 | Link | Rating: 5.0
4. Jaime G.
I attended the Portland Cello Group/Lesbian collaboration performance last night at the Sorrento Hotel and thoroughly enjoyed my experience there. It was a beautiful hotel and the staff was super friendly! Kari, the greeter/host was particularly nice and accommodating, I really appreciated her helpfulness and genuine concern for everyone attending the performance. I would go back and I hope the Sorrento will host more great performances like the one they hosted last night!

18/04/11 | Link | Rating: 5.0
5. Robyn C.
Wonderful place. Great service. Reminded us of some of the charming hotels we stay at in Europe; right here at home! The ambiance oozes charm. You feel welcomed and are sad to leave. Breakfast was a little late and immediately the charges were removed without the slightest complaint from us.
The tiniest suggestion would be to maybe just put some table clothes for dinner. Minor, minor detail..... :)

06/02/10 | Link | Rating: 5.0
6. I. O.
- Olde Worlde/Olde Skoole charm? CHECK!
- Plush bedding & 345,233 pillows (WTH!)? CHECK!
- Obligatory chocolat on pillows? CHECK!
- StockedToTheHiltArse fridge? CHECK!

- Dark Mahogany and red-velour-ey, piano lounge-bar that makes you yearn for the days yore and yester-year? CHECK!

- Overeager bell boy that takes your (only) small carry-on as soon as you get out of the taxi and I mean, literally *sprints* to the reception? double CHECK!

-Free towncar ride to your next appointment? CHECK!
-Friendly staff and an enjoyable stay! CHECK!

28/09/06 | Link | Rating: 4.0
7. Bonnie W.
This hotel is a hidden gem in Seattle.  It has class and dignity and impeccable service. The food is excellent ( belgian waffles are amazing) and my suite was fabulous with great lighting and the bed was beyond words glorious. Best hotel experience I have had in a long time.

03/11/11 | Link | Rating: 5.0
8. Charity G.
The Sorrento Hotel Bar and Fireside Room

We ended up here on Saturday night; Scott had to have the plate of cookies (which we learned they no longer do) and sit by the fire (which was well occupied, sending us into the adjacent bar).

The bar felt very European, which I found very relaxing as I slouched comfortably in the mohair seat, fairly unaware of the stodgy bar patrons around us. Later when the bar had cleared Scott pointed out that we were one of the few tables that were not part of the "adult diaper crowd" as he so charmingly put it.

Still stodgy wealthy drinkers and chilly barmaids beside, we had a great time. Though we brought the fun with us, the fun wasn't waiting for us at the Sorrento.

We ordered cheesy drinks: Jess had a white Russian and I had Amaretto in an oversized snifter, to go with the environment. We played table rugby, took pictures of everything and laughed. As the evening went on the bar slowly cleared around us. When 1 am passed the bar man attempted to vibe us down and eventually just brought us our bill.

I would recommend the Sorrento's bar for visiting in-laws, business meetings, illustrious affairs, first date drinks and groups of friends, especially groups where the conversation pours and you're not interested in loud music to scream over.

12/02/07 | Link | Rating: 4.0
9. Gregory G.
Want to give the Sorrento more stars but cannot.  Everything about my stay was perfect, the quality of the room decor, the ambiance in the bar, the food, EXCEPT, major noise issues in the room late at night.  The levels of noise that seep from neighboring rooms and from the rooms above makes sleeping a very difficult task.  I ended up having a rather tense conversation with the front desk at 1am.  The noise did subside which tells me that someone was having a party in a room, which tells me that the hotel doesn't do a great job of keeping things quiet for their paying guests.

Given the prices they charge, they should!

21/08/07 | Link | Rating: 3.0
10. Ryan B.
Amazing location, food and place to stay. I will always be a patron!

27/10/10 | Link | Rating: 4.0
11. Oliver T.
Take a minute and enjoy the live music in the lobby

11/10/10 | Link | Rating: 3.0
12. Michael B.
Amazing Hotel with one of the best hotel restaurants I have had.  5 star service here.

02/09/10 | Link | Rating: 4.0
13. Liam Q.
My server when I went to the Hunt Club was Olin, and he provided outstanding service.  He was also not too shabby to look at.  I will go back anytime I am in Seattle.  Thanks, Olin!

13/02/11 | Link | Rating: 5.0
14. TRICIA T.
If you are heading to Seattle to Swedish Medical Center, or any downtown hospital, the Sorrento is a FAB location with FAB service,.

I have rarely come across a hotel with a better Concierge -- seriously great -- and a great front desk staff.  

I will stay again at the Sorrento -- not just for the 'old hotel' feel, but for the FABULOUS service.  A great alternative to stuffy downtown chain hotels.

Did I mention the FREE wireless in room??

16/03/08 | Link | Rating: 5.0
15. Tuyen L.
I recently got married at the Sorrento.  My husband and I now refer to the day as the best day of our lives and we attribute much of it to the charm and staff at the Sorrento Hotel.  Kristin, the wedding coordinator, was great to work with and always responded quickly to our questions or concerns.

We were delighted that the food on our wedding day turned out to be much better than we had remembered it being at our tasting.  Our guests still rave about the food (they chose between a seared rib-eye, grilled salmon and spinach ravioli) and the drinks (two thumbs up to Drew, our amazing bartender!)

For a sit-down dinner, the reception area only hold up to 100 people, so if you're looking for an intimate space with great food, service and drinks - this beautiful hotel is highly recommended!  We had a lot of out of town guests stay at the hotel with a reduced fair and loved the old world charm of the hotel.

18/07/10 | Link | Rating: 5.0
16. Denis K.
Last summer, we had to drive a guest up to Canada. Before we left Seattle, she had one request... to see the hotel where they shot part of 'Sleepless in Seattle'. A big fan I guess. First of all, I grew up in this town and I didn't even know there was such a place - ok, mainly because I didn't think about it.

We didn't spend a night there, but we did walk around in a, shall we say, impromptu personal tour. We walked around the Hunt Club and rode the elevators to the penthouse floor. We meandered around the balcony garden and I'm sure we caught the cautious eye of the staff.

The Sorrento has an aristocrat  East Coast brownstone type of look - darkly polished wood, stone work, fireplace, a garden on the rooftop. It has that Old World charm more common in places like Boston, but unique to a city in the West. I can see why they filmed shots of 'Sleepless in Seattle' here.

And, I do want to have lunch at the Hunt Club someday.

review 3/11/2008
I.M.Y.

11/03/08 | Link | Rating: 4.0
17. Eliza J.
What a wonderful stay!

Everything was fantastic, from the valet to the concierge to the car service that took us to our dinner event and picked us up even though it was after the time they were supposed to have the service.

the rooms were so comfortable and cushy, I wanted to stay in there all day. It is now the only hotel my sweetie and I think about when we want to have a romantic night on the town.

30/01/09 | Link | Rating: 5.0
18. pascal d.
Just returned from a four day stay and it may have been the best hotel experience I have ever had .. great location, fabulous staff, comfy beds.  A definite upgrade over the chain hotel experience.  I was in Seattle for a convention with my wife and she used their complimentary shuttle service to see the sights   It's worth the price of admission alone.  One sour note:  we got a ride to a friend's house using the hotel shuttle but when I called for a pick-up they refused saying it was to far and were not swayed by my argument that they had taken me there.  Other than that it was great.  The Sugar bakery for breakfast and George's deli for lunch are both 2 minutes by foot away.   Had it not been for the shuttle incident I would have given them five stars.

17/11/11 | Link | Rating: 4.0
19. Cheryl B.
August 2011 represented my second stay at this hotel, which is conveniently located in the heart of Seattle's medical district. Both stays were nearly a week long as I recuperated from medical procedures and hotel staff were very accommodating to my needs.  House keeping were thorough and my stays have been pleasant.  Love the old world charm of the hotel and friendliness of staff. Booking and checking out were easy.

31/08/11 | Link | Rating: 5.0
20. Ani P.
No.  I would not stay here again.  We came because my mom had to be at the hospital up in Cherry Hill.  Thinking it'd be a nice place to spend Christmas, we made the reservations.  The hotel itself is cute and I do love that they have London Taxis as shuttle cars, but that's all that I found nice about it.  Well, maybe their tea.  That was good too.  The rooms are a bit cramped, but some find that charming.

However, the reason for the two stars is the staff.  Completely incompetent.  You would ask for something and it's like you were speaking to them in a different language.  Everytime we ordered room service, something would go wrong.  And I don't mean little things either.  Wrong entrees, cold dinners, etc.  It's not that they weren't nice about it, but they just didn't seem to know what they were doing.  After a few night there, we ended up moving to the Fairmont.  Thank God.

I won't be staying here next time I'm in town.

16/01/09 | Link | Rating: 2.0
21. shelley l.
People are super nice especially if you have very well behaved dogs!!! Everyone was really great. Room was nice The Hunt Club's food sucked. I love the location.

06/07/11 | Link | Rating: 4.0
22. J K.
Old-timey cozy hotel with modern amenities.

17/10/11 | Link | Rating: 4.0
23. James M.
I am only writing about the food in the bar and restaurant that used to be good but has gone way down. After eating there the last time the food was so bad I will never eat there again.

15/02/13 | Link | Rating: 1.0
24. Chris P.
Great place. The service was awesome and the decor and design was great! The only problem was I stayed in a jr. suite and the window by the bed had a thin cloth set of blinds, this did not work at night because the city light shown right through! Also, the room was too hot!

28/12/11 | Link | Rating: 4.0
25. Colleen L.
It is a unique hotel in a fairly decent location, affordable with nice live music.   I appreciated the car service and the valet guys were friendly.  I give it three stars because the service is friendly to your face, but not so much on the phone.  It was the weirdest thing.. room service and the front desk gave us attitude anytime it was over the phone.. and we only called a few times, but it was something I noticed.   The room service was extremely slow as well so we just went out other places to eat- which is not a problem in Seattle.

11/12/11 | Link | Rating: 3.0
26. Sara N.
This is such a great place.  I had a 50th bday party for my girlfriend here in December and they did an amazing job.  Their staff was super helpful & just took care of everything, plus we stayed there overnight and the rooms are so unique.  The hotel is over 100 years old so very old world & charming.  I will come here again and for sure do another special event here.

26/01/12 | Link | Rating: 5.0
27. Rose N.
Wow!!

I've booked this for a special occasion and I was elated with the room that comes with a CD player with a wonderful French/European CD and other great selection to make it a very romantic weekend getaway. I was impress with this hotel more than the chain ones such as the W and other bigger ones located downtown because of it's orginality. It is a boutique hotel that offers interesting decor  unique added features in your hotel room, such as a vanity table in the room and lots of toiletries in the bathroom. We were upgraded to a one room suite with a gorgeous spacious bathroom.

Main lobby has Old English charm and make sure you order the meat & cheese dish and enjoy the decor with a glass of wine! The portion was so amazing and all 4 of us shared the meat dish and it was better than most wine tasing restaurants because it had so many types of meat, including the European ones that I love for half the cost and was nicely presented. Wine was excellently priced too. I loved everything abou this place and would return again.

I highly recommend it for special romantic getaways and depending on who you get, try to ask for upgrade for free. I did and got that, it was pretty exceptional service. You will find crowd staying are mid 30's and up, so less noise than the ones in downtown.

13/03/10 | Link | Rating: 4.0
28. Christie P.
Sometimes the great thing about living in Washington is the fact that you can do great stay-cations. One of the things I've always wanted to do is spend a weekend in the city; leave the car behind and walk, enjoy awesome restaurants, people watch at Pike's, etc. Well, I got a chance to do just that, but with a one-night package I won from a radio station at the "historical" Sorrento Hotel.

We had the "He-she..." package which included a room, valet parking, champagne and fruit in the room, a Lush bubble bath bar, and breakfast.

Pros:
The hotel itself upon entering their gated courtyard is quaint and welcoming. The main lobby/fire room is absolutely gorgeous with its dark woods and richly colored tapestries. The staff was polite and friendly. The room was extremely spacious and decorated well. We got a corner room, so we got a lot of light and the views were good. The pillows are made from clouds. You get your own French press in your room with Caffe Vita coffee. They have a "library" at their hotel where you can check out awesome books to read while you stay. Gold stars for you on the great idea!

Cons:
The major con was we constantly had to remind them we had a package, so we wouldn't incur charges. We had one wall facing the street and, with the hospital right near by, we could hear sirens off and on. They have updated windows, but even then - there was a constant draft so we had the heater on. But then the room would get too hot. Though the package said you got breakfast for two, it was only a $25 credit towards breakfast. Most of the items are 10 bucks are more. It's nice that you get something, but just be honest and don't try to make it sound better than it is.

Most of the cons are based on the fact that it's a old building being renovated; you can only do so much. Also, the location is not ideal if you want to be more central to downtown. The general amenities are fantastic and the look/feel of the hotel is great. However, if I had paid for the night out of my own pocket, I think I would have been a little disappointed.

17/12/09 | Link | Rating: 3.0
29. Kyle M.
Very positive experience with the Sorrento over a recent holiday weekend.  Staff was friendly and helpful (Particularly Desmond who was very professional, with the concierge desk).  

The food and drinks at the Hunt Club (within the hotel) were exactly as expected within a hotel of this caliber.  Only complaint was an absolutely horrendous cocktail waitress (Maryanne, I believe) who frequently ignored our table to mingle with personal attendees which were obviously not guests.

Overall positive experience.

15/02/10 | Link | Rating: 5.0
30. Gene D.
Just when you think it's impossible to entertain these days and make a lasting impression or memory, along comes the High Tea in the Fireside Room @ Sorrento.

Refinement is something humans develop, it's earned.  Start here.
Once the art of conversation and lifting petit fours has been mastered, consider dinner at The Hunt Club. You will feel like an adult, for once.

Keep your elbows in.  Sit up straight.  Thank you.

21/08/07 | Link | Rating: 5.0
31. Aileena N.
Absolutely a fan. Tremendous value. Plenty of charm in ultra gracious, historic, delightfully small hotel in a neighborhoodish district,(quite close to the Pike Street shops and great restaurants). Outstanding staff, nothing corporate about this place or cookie cutter. I was on my own on a business trip and felt both at home but pampered enough for my taste. Highly recommended. So much quality for the very affordable rates. Only critique: bed buried in too many pillows. New carpeting would elevate the floor to the fine heights of the rest of the decor. Loved the lounge.

08/05/12 | Link | Rating: 4.0
32. Megan S.
I'm going to have to give this place two stars. I will say that it was probably once a very lavish, luxury hotel. However, now it is in dire need of some updating. If you're accustomed to modern luxury hotels (think Westin and Hyatt Regency), then you will be disappointed here. It is also notable that this is rumored to be a HAUNTED hotel, with the Red Lady who wanders the fourth and sometimes third floor.

Staff was all very helpful and kind. The valet took good care of our car. The rug in the elevator informed us what day of the week it was (they apparently change it out every day). We had a fancy LCD tv. Hunt Club restaurant was good. Marble bathroom was pretty.

Issues:
-Noise all night. Creaking, stomping, and sirens.
-tiny bathroom, made me feel claustrophobic
-tiny bedroom
-bed not that comfortable. lumpy. pillows were not firm enough for my taste.
-odor in the hotel reminiscent of retirement home.
-no view
-the floor wasn't level. I was concerned about the structural integrity of the floor.  Definitely don't do any jumping jacks in your room...
-the carpet was grungy
-artwork hanging above the bed was straight-up CREEPY-- some woman holding her detached head in her arms. Not exactly what I want to think about when I'm trying to sleep in a "haunted" hotel.
-shower didn't keep consistent temperature. I'd find the perfect temp. and ten seconds later it'd be freezing. Then you go to turn it up the slightest bit and it'd burn the heck out of you.
-tiny elevator, don't expect more than three people to fit in it, two if you have luggage.
-if you've seen the movie "1408" and stay in this hotel, you won't sleep a wink. I didn't.

Wouldn't stay here again.

06/08/11 | Link | Rating: 2.0
33. John M.
We had dinner plans in the city, and got into town early, so we stopped at the wonderful, historic Sorrento Hotel.  The Happy Hour is the bar was EPIC.  Needless to say, we never made it to our original dinner plans.

21/01/12 | Link | Rating: 4.0
34. Brad P.
My wife and I stay here a lot.  The only reason I do not rate higher is that the noise carries from both outside and inside the hotel.  You will likely hear the people above you and the people outside.  The beds are the best, the neighborhood is great, and I will always stay here despite the noise.

16/10/11 | Link | Rating: 4.0
35. Hollan M.
Sorrento Hotel.  Va Va Voom.  Spectacular for ambience, decor and service.  This is THE HOTEL to stay in if you visit Seattle ... especially for a romantic getaway.  NEW SONG ... I left my heart at S....orrento!

First impression: Nice round driveway up to majestic building on First Hill (about 1.5 miles from Seattle Center). Luxe cars parked in front, too.  Fabulous lighting on outside of building.  

Bellman took our luggage with no delay. Smiles and greetings all around!

Check-in was meticulous, efficient, and warm. There was a genuine concern about pronouncing my last name correctly. All the while, I was looking at the beautiful lobby/lounge area (a.k.a., THE FIRESIDE ROOM) and listening to live jazz.  This charming place was bustling!  The lobby also displayed a multitude of book genres available for purchase (if interested),

Up the quaint elevator with ANTON from San Diego.  What a darling lad!  This is an old building with an old elevator and old halls (over a hundred years old) with the charm and warmth you'd expect from an historic place!  

Our room. So beautiful. It took my breath away.  Just what I'd expect from a boutique hotel.  Quiet. Private. Two separate rooms-seating area and bedroom.  Decorated impeccably.  All the modern amenities with all the romance, too!  Down comforters with down pillows.  CD player provided with huge speakers and a variety of tunes to choose (Jazzy, European, Classical, Party).  I'd love to buy the mixes of music --- perfect mood music! Able to make our own coffee in the room ... ORGANIC fresh ground coffee provided AND a Bodum French Press.  Yahhhh!  Oh and another surprise was a book of Kahlil Gibran "The Prophet" --- not a bible in sight.  I thought this was refreshing!

We dumped our bags and headed down for some dinner and drinks accompanied by the best live entertainment in the irresistable Fireside Room!  We stayed until the music stopped.  Our waiter was great ... sorry I don't remember this wonderful waiters name.  The salmon special he recommended was amazing ($24.00 but worth every penny).  Tried some crab mac n' cheese on their late happy hour menu (9 - 12 midnight), too.  Wanted the garlic fries but thought hubby wouldn't appreciate that (ha, ha).  Want wine?  They have a plentiful variety of vintages by the glass and bottle ... and don't forget the bubbly.  Great place for toasting to LOVE!

The bed was comfy.  The shower HOT, HOT, HOT!  That's all I'm tellin' since I don't kiss and tell!

Good Morning Seattle!  Elevator surprised us with a different rug with current day 'SATURDAY" (and 'SUNDAY' the following morn') ... sure wish I could've stayed to see the rest of the week, too!  Free shuttle in town car within two miles of hotel.  Easy, nice and comfy --- thanks JEFF! Very hospitable fella!

Back to the hotel on Saturday night after touring about Seattle.  This time, we dined in THE HUNT CLUB restaurant (not The Fireside Room---only because there wasn't seating available).  Our waiter from the previous night even went out of his way to come say hello.  Schweet to be remembered!  Another fabulous dinner with a perky and fun waitress!

Last impression:  Our check-out the next morn' went seamlessly.  So was our ride to town.  More kudos to JEFF who was very refreshing and conversational on our last day.  He left a great last impression and genuinely cared about whether we enjoyed our stay.  He asked us numerous questions and asked us to come back to visit.  OOPS! We accidentally left package in dining room the night beforehand. Our souvenirs and such (about a hundred dollar value) were in the bag.  When we called, the concierge offered to have it delivered to where we were (since we weren't coming back to the hotel).  As promised, the package was delivered by Jeff before we left town. Totally above and beyond!

Improvements: The light on desk had an outlet that didn't work. Created some confusion when I was trying to heat water for coffee on our first day. Room service isn't available 24 hours a day (not before 7:30 am in the morn').  This created a little dilemma since we were early to rise and early to leave the hotel both days.  On our way out to check-out, the toilet flooded.  How embarrassing!

Still I must leave this review on a great note ... I LOVE THE SORRENTO HOTEL, THE FIRESIDE ROOM and THE HUNT CLUB.  Next time we visit Seattle ... undoubtedly, we will stay here again!  Thanks to all that made our stay so special!

07/12/09 | Link | Rating: 5.0
36. Debbie L.
My partner & I stayed here for several days when visiting Seattle & had a lovely time. The hotel has real character & I really enjoyed listening to the live music that they provide on Fri / Sat evenings. We ate our dinner whilst listening to the band & it was great fun.

27/06/13 | Link | Rating: 5.0
37. Julie F.
Having stayed at several downtown hotels for our anniversary getaways, we finally found THE one that we will definitely return to!   The staff is excellent...From handing car keys to John (the valet), to checking in (we were offered an upgrade which was wonderful for minimal cost) to check out w/ Treavor, we were very well served.

Dinner in the Hunt Club was initimate and delicious!   Service was again first class and our meals prepared with fresh ingredients.

The linens were luxurous; the suite(& all areas of the property) very clean and well maintained.  And how classy to have french pressed coffee availalbe in the room vs a dirty, plastic mini Mr. Coffee machine!  

Everything here is top notch and well worth a stay while in Seattle!

13/11/11 | Link | Rating: 5.0
38. Jamie B.
Great experience. Good service at the front desk. Had a problem with bathroom lock and it was fixed by the time we got back from dinner. Very clean room. Walls are a little thin. They offer a shuttle to points of interest and make it sound convenient but seems like you need reservations and availability is not guaranteed.

05/06/12 | Link | Rating: 4.0
39. Stephen B.
We enjoyed Saturday night at the Sorrento Hotel.  We booked the shaken and stirred package and upgraded to a Junior suite.  The martini set-up that was delivered to our room was nice.  Nice bottle of Sky vodka, not flight bottles.  

We also brought our westie and miniature schnauzer with us.  Check in was easy, which is always appreciated.  The staff was quite friendly and welcoming.

The room was nice and nicely appointed.  The bed was very comfortable and the linens were soft and comfortable.  As we had our two dogs, they sent up two dishes for us to use for food and water.  When we ordered room service, there were a few treats for the dogs included with our tray.  

The Hunt club, which is the restaurant and bar are old school.  Dark paneling with brass lights.  While not the latest in restaurant decor, it is quite nice.  We didn't have dinner here, only breakfast Sunday morning.  It was very good.  I would like to try dinner here some evening.

We requested a cab to go out that evening.  Being Saturday night of Halloween weekend, cabs were difficult.  They offered car service to us, complimentary.  This is just part of their service.

When you stay at this hotel, you have to keep in mind it is a vintage property.  Yes, the elevator is small.  Yes, the floors creak somewhat in the halls.  However, the fireplace lounge area is warm, charming and inviting.  The staff is friendly and genuinely glad you are there.

I would highly recommend this property.  But, if you like long check in procedures, fast elevators, modern decor, benign service and big lobbies you might not appreciate the Hotel Sorrento and its charm.

.

30/10/11 | Link | Rating: 4.0
40. CheChe M.
I had my wedding at the Sorrento on September 29th.  All I can say is WOW!!  The venue was awesome and the food was spectacular.  All of the staff at the Sorrento were very professional, helpful, friendly and patient.  I worked extensively with the Catering Sales Manager, Mindy Milton.  Mindy was extremely helpful with planning our wedding.  We had to change our wedding date several times, however she was always very patient and understanding.  My husband had family members fly in from the US to attend our wedding.  The staff at the Sorrento were very accomodating and patient.  I also used Very Important Events as our wedding planner.  They offered an excellent Sorrento Day Of Package.  Everyone that attended my wedding had nothing but positive things to say about the venue, staff, food and overall experience.  I cannot give enough kudos to Mindy and the staff at the Sorrento.  
Thank you so much for making our special day so special!

05/10/12 | Link | Rating: 5.0
41. Angie F.
I recently stayed here for one night.  I was meeting up with a friend and we stayed in the Sorrento Suite. The staff was all very helpful and friendly.  The room was amazing! The bed was THE MOST COMFORTABLE bed I have EVER slept in! I could have slept forever in that bed! The hotel provides a complementary car to drop you off and pick you up around town, which is very helpful because the hotel is located at the top of a hill.  The hills make the location of the hotel is not ideal, and there is traffic noise in the early morning, but other than that my hotel stay was perfect!

01/10/12 | Link | Rating: 5.0
42. Erin M.
My husband and I got married here about two weeks ago and it was amazing!!!!! I couldn't have asked for a better experience.  Lisa Blair went above and beyond to make our reception the very best.  All of the guest loved the food, the atmosphere and the hotel.  My husband's buddies want to meet up every year at the Sorrenti because they had such a great time at the Hunt Club, the Fireside Room and the hotel.  And the Sorrento is an awesome back drop for wedding pictures.  This is a wonderful place to get married!!!!!

24/06/13 | Link | Rating: 5.0
43. Nancy D.
After a long day in Virginia Mason joined a friend for light supper and glass of wine. A beautifully soothing elegant calming experience. We just ordered a selection of appetizers and salads, a nice bottle of wine, and finished with a warm pear crumble topped with fresh honey lavendar ice cream. Divine.
Our young front desk person at the Virginia mason inn suggested Vito's, which we went to the first night- food is good but it is loud and noisy - sorrento's is better for calming jangled nerves and providing an opportunity to converse. The setting is beautiful and the food and wine superb

19/11/12 | Link | Rating: 5.0
44. K O.
This was our third time to Seattle and have to say this was the best hotel thus far. The place is vintage, yet very clean and the beds were soft with many down filled pillows to relax. At the time we stayed they just installed brand new 42" lcd's with a decent amount of HD channels,-great for waking up to local news.

Overall service was great, from check in to bell hop to room service and the bar. They have live music every weekend nights and the Fireside lounge was suave. Also the location is great, in between downtown Pike Place and Capitol Hill.

I was impressed on the coffee presses in the rooms, and for breakfast the omelette was of decent size. The breakfast had a great presentation and the fruit was fresh. The gym was up to date with the latest machines however there was only 1 treadmill. That's cool though it's better to take your run by the piers and end it coming back to a nice uphill burn.

Great experience and would stay again no doubt!

10/07/11 | Link | Rating: 5.0
45. Mark H.
Great, quirky hotel near downtown Seattle. I stayed her two nights during the film festival in Seattle. My room was very comfortable, the lounge area had a great oldish feel, and the staff was very helpful. The quirky part: my room was a bit on the cold side and the hotel has one (slow) elevator. Great place - hope to return soon.

11/06/11 | Link | Rating: 4.0
46. B L.
The Sorrento Hotel was a haven of comfort during the most stressful time of my life. While my husband was hospitalized I stayed several nights at the Sorrento. The beds were comfortable, the food was amazing and I felt like I was being taken care of. I could call the Sorrento when I was leaving Harborview and the car would pick me up. There is a level of service here that is not comparable to anyplace else.

I recently hosted a tea at the Sorrento for a friend's birthday and it was delightful. Whether in need of comfort or celebration, the Sorrento feels timeless and elegant.

18/03/13 | Link | Rating: 5.0
47. Alezandra R.
The Sorrento Hotel is a stunning sight and an even more stunning experience. The attention to detail is felt whether it is in the Fireside lounge with the roaring fire or whether it is at the bar having "Chad" prepare a fabulous cocktail. The hospitality team were eager to please and eager to make my time in Seattle an easy and wonderful experience.

My time spent at Sorrento was delightful and filled with fabulous warmth from the staff and management team. I look forward to coming back and visiting soon.

08/11/11 | Link | Rating: 5.0
48. Kristi R.
My sweetie and I went out for date night to the Sorrento's Fireside Room to listen to live music.  It was great! The Fireside is charming with it's wood paneling and old world charm while the hotel staff is spot-on with their service.  It was such a cozy way to spend a Saturday night!

11/01/13 | Link | Rating: 5.0
49. Bye Y.
LOVE the Fireside Room. Happy hour is absolutely worth it.

The food is delicious: tender hanger steak with pepper...coulis? Drinks are amazingly prepared. So classy. Went there for the Silent Reading Party and it was sublime.

03/11/11 | Link | Rating: 5.0
50. Alex L.
I wasn't expecting a hotel like this when we booked on priceline. What we got was a classy hotel along with a helpful staff. Valet was always prompt with bringing our car around the front and each time offered directions.  The rooms were classically appointed with furniture rich with history. For a hotel being around this long, there were certain parts where the floors creaked. Also, the hotel is by a hospital so expect sirens on regular occasion. None of this bothered us but it might for some. Room service was definitely on the pricey side. On the plus side, food always came out piping hot and flavorful. I highly recommend the grilled cheese and tomato soup. For breakfast, everything is good other than the sausage, which was bizarre both in taste and texture. I would recommend Sorrento Hotel for a quick weekend get away. Definitely a memorable experience.

05/09/11 | Link | Rating: 4.0
51. Rachel H.
My husband and I got married at The Sorrento Hotel, and it was absolutely perfect.

This hotel is gorgeous.. it is very vintage in feel, and small enough that every interaction feels personal and intimate. The staff at the Sorrento made our day better than we ever could have imagined... nothing went wrong, or if it did they solved the problem without us ever knowing about it.

We had the pleasure of staying in the Pent House Friday through Sunday (our wedding was on Saturday) and it was amazing. This room (more like apartment!) is absolutely stunning, and we felt totally at home... we never wanted to leave!

The staff worked with us to keep things within our budget, and they were more than willing to answer any question we had. Our coordinator at the hotel responded to e-mails quickly and efficiently, and made the planning process easy and painless.

We have since been back for our one-year wedding anniversary, and the staff actually remembered us. When we were seated for dinner, they brought out several rounds of champagne, and the hotel manager and Hunt Club manager came to say hello. I was blown away... we will continue to be back every year on our anniversary, and I can't imagine spending it anywhere else. This hotel is a gem and I highly recommend it.

22/08/11 | Link | Rating: 5.0
52. Dana A.
I stayed in the penthouse suite which was also used for our company annual meeting. During the meeting we were treated like royalty. We had a convention of about 35 and it was perfect - the accomodations, the refreshments, the friendly staff. I enjoyed especially the way everyone showed up to greet us as we arrived. I don't know what the cost was but I'm sure we got exactly our money's worth.

There was a downside - the departure. I left my laptop in the Fireside Room and called in a panic from Sea-Tac. While the staff were prompt on the phone, sympathetic, and eventually found my computer, I had to pay $50.00 + tip to have a cab deliver it to me! Grr. Could have been better organized. We all left at once and there was overall bedlam while organizing trips to the airport; several people missed their car. All I'm saying is, I was one of those people and could they have piggybacked my unit with a ride in another vehicle?  

Other than that - nice General Manager, nice maids, nice, nice front desk and a comfortable place to have a work function.

30/10/11 | Link | Rating: 4.0
53. Melissa B.
My husband and I stayed here the night of our wedding. The hotel accomodated all the photos we wanted to take - and man were the photos stunning! The old elegence of the hotel itself made the photos timeless. Additionally, the hotel celebrated our big day by having champang in our room for us that night - once we got back. The reason I did not give the hotel five stars is because we had a bad experience with the car service offered through the hotel - we bought a nightly service, but the guy only stayed long enough to take one couple back and my husband and I (the night of our wedding) had to catch a cab back to the hotel. It was a terrible way to end the evening. Once we got back, the hotel was astonished by the town-car's serivce, but still had us pay.

18/02/13 | Link | Rating: 3.0
54. christina v.
I stayed at the Sorrento for a week on business. From the moment I pulled up to the hotel the all the staff was wonderful and friendly. My room was very nice, two rooms and two tvs! The windows opened too which was very nice for some fresh air. It was a bit bright and noisy at night, but this is because of the location (traffic, hospitals close by, etc) not the hotel. I was even given a bottle of the dog beer after asking about the possibility of buying one. I was very happy.

The bathroom was a bit small, but perfectly equipped and very nice. I would definitely love to go back and would absolutely recommend this hotel for friends and family.

17/06/13 | Link | Rating: 5.0
55. dan l.
I managed to erase all of the music from my phone right before my flight except for a Nina Simone album, so I was in a perfectly elegant, classy mood to walk into the elegant, classy Sorrento Hotel last Friday.  *perfecto*

They've managed to maintain the look and feel of a gorgeous early 20th century hotel while stocking the the rooms with the required flatscreens etc.  The rooms are huge with lots of light, the beds are *super* comfy, and the staff is fun and friendly.  A lovely mix of hotel service mixed with a friendly visit.  

two thumbs++

09/11/11 | Link | Rating: 5.0
56. Angela B.
Love the Sorrento Hotel Bar and Fireside Room.  Came here for a party, and was blown away by the beauty of the hotel.  Great setup for mingling and walking around.

I noticed they had a book about the history of the Sorrento Hotel and as I was flipping through it, it talked about the fabulous view from the bar.  so I asked the staff if there was a bar/restaurant upstairs as well.  They explained that the bar and dining room used to be upstairs (and it sounds like an amazing view) but that because of the fire code they had to move the kitchen to the main floor.  Wished I could have been here during the time when the bar had a view, but it's still gorgeous!

03/07/10 | Link | Rating: 4.0
57. Danielle M.
Ive been coming here for years just to hang out in the lobby. This historical hotel was at one time frequented by curt cobain...not its just super elegant and a great place to meet up with friends!

07/05/13 | Link | Rating: 5.0
58. Cameron M.
My wife and I stayed here on our wedding night. We had a great unit on the 6th floor on the outside corner unit. We had a bar in there even as I remember. Clean, comfortable, big room for the night. I ordered us room services as well for breakfast, it was super!

I love the old school feel of the Sorrento Hotel. Great place for a good night sleep.

10/05/12 | Link | Rating: 5.0
59. Jennifer S.
Old world Charm and the rooms are lovely for a special romantic getaway! Hunt Club restaurant is fantastic and cosy on a winter evening!

03/04/13 | Link | Rating: 4.0
60. JujUb Z.
This is one of the best hotels we've ever stayed at. We had our wedding ceremony and reception here at the Penthouse Suite and stayed for the week, and for that week, we were very happy with the excellent service they provided to us. From the complimentary waters to getting us feminine products to our room, to having their town-car pick us up and drop us off anywhere within a 2 mile radius (which is all you need downtown anyways) they accommodated every single one of our requests. The staff here are very friendly and nice. Mike at the front desk is awesome and Happiness with coordinating the wedding and reception was SO much help! She even placed the boutonnieres on the boys for us when we were running around like crazy, trying to get everything organized before walking down the isle. We came from California to do a destination wedding, and Happiness made everything 100 times easier for us.

Overall, nice historic hotel. Beautiful inside and out, including the entire staff. When you book your stay here, don't expect a modern feel, because it's far from that. This hotel is over 100 years old! But we couldn't have asked for more.

03/08/13 | Link | Rating: 5.0
61. Kristel C.
Although I have not yet stayed at the Sorrento, I can definitely rave about their customer service during booking.  We booked a block of rooms for my upcoming wedding based on a terrific deal price we found on their site.  Unfortunately, the deal was marked incorrectly ...which makes sense because it almost seemed too good to be true.

We worked with Sharra (and the GM) who was gracious enough to honor the price we originally got the deal for.  This was one of those situations that had the potential to be frustrating for not just us, but the hotel, but everyone we worked with handled it with class and grace.  

As I told Sharra, this is the kind of service that makes you, as a customer, come back over and over.  I cannot say enough good things about how everything was handled, it speaks volumes about their hotel; I cannot wait to spend our special day there!

09/07/13 | Link | Rating: 5.0
62. Ken M.
Great sidewalk bruch and I love Mr. Dee!

05/07/13 | Link | Rating: 5.0
63. shotsy f.
I can't say enough about our stay here. We come back to Seattle a few times a year as it was once home. We have stayed at many hotels here we know now we'll always stay at sorrento. It was the star of our trip. Fab room junior suite so sweet. 1st Wed reading nite was most wonderful. Great staff, people I wanted to get to know and I always avoid community (shy). Terrific food and drinks in the bar. No ironic ultra hip staff. Ultra competent friendly helpful staff. No stupid question felt stupid! Again...WOW thanks

23/01/14 | Link | Rating: 5.0
64. Marcus M.
Attended a friend's wedding reception here on Saturday night.  The hotel is classically styled and feels rich and luxurious. The party was on the 7th floor with roof access. The views were spectacular, the bartender (Dee) was friendly, creative and polite. The food that was prepared was some of the best food I've ever had at a wedding reception. The service staff was friendly and knowledgable about the food.  They kept the empty plates and glasses cleared and never felt intrusive.
I would definitely recommend this hotel to out of town guests based on the experience and service I had as a guest at this event.

27/08/12 | Link | Rating: 5.0
65. Caesar R.
This place is great!  Totally enjoyed the suite and the old school feel.  The round about driveway is fun to pull up to as many hotels don't have these any more.  The lobby was always bustling with people and everyone was super friendly.

I love the old school single elevator with the floor mat every day changing to the corresponding day of the week.  They showcase menus from years past on the elevator and in the lobby.  

The rooms were super comfy with flat screen tvs.  The furnishing are a bit old school but everything is appointed well.  The suite we were in had a wet bar and built in shelving that had a tv hidden with in the cabinets.  The bathroom had the sink outside the shower and toilet area.  The products are basic and probably could use an upgrade.

07/04/12 | Link | Rating: 4.0
66. Rachel G.
I've lived in Seattle my whole life and had never been inside the Sorrento until today. I went with a couple girlfriends for their Christmas lunch/dinner. WOWEEE. What a romantic, stunning, gem of a hotel.

We were early for our reservation so we asked if someone would give us a tour of some of the rooms. It was no problem and we were taken up to the penthouse and the guy from the front desk told us all about the history of the hotel and showed us some different rooms. The rooms have the authentic style and beauty of traditional Italian hotels but with American comfort (read: larger closets and bathrooms).

The Hunt Club Restaurant was beautiful, dark, romantic--everything you could want. It reminded me of the movie Anchorman when Will Ferrell says "I have many leather bound books and my apartment smells of rich mahogany."

The fixed menu consisted of four delicious courses for $69, about half the price of what the Four Seasons was charging for a similar menu. Our service was fantastic and dessert was especially good. A great way to spend Christmas, and I think I might even make it a tradition.

25/12/10 | Link | Rating: 5.0
67. X X.
After several nice evenings in the Sorrento Hotel's fireside lounge & bar, tonight (3/15/14) was a HUGE disappointment thanks to totally ineffective management. A friend & I arrived shortly before 8 p.m. to hear a favorite acoustic band, The Side Project.They were about 20 minutes into their set - a lovely trio for a quiet evening in the fireside lounge with (overpriced) cocktails & nibbles - or so we thought.  

My friend & I tried to find a place to sit. We approached a surly woman in her 50's who was sitting on a couch with 6 of the biggest & most comfortable chairs in the place pulled up around the couch. We asked her if all the seats were taken & she was extremely abrupt in telling us they were reserved for her group. We found a spot next to the fire, (about 8 feet from Mrs. Crabbypants all alone on her couch, hoarding all the comfy chairs) & snagged another chair from a much more friendly table. Minutes later, Mrs. Crabbypants' friends arrived. Everyone knew they had arrived b/c one of the friends had to make a big production of running up to Crabbypants & squealing loudly. The group now consisted of 3 men in their 20's, 3 obnoxious women in their 20's & Mrs. 50-something Crabbypants. While 4 of them could have easily fit on the large sofa, 2 of them camped out there while the 5 others took up chairs that should have gone to the other customers hoping to find a seat to enjoy the music. And that's just the beginning of this group's self-absorbed behavior.

Within an hour, the 3 younger women were *trashed* & getting louder & louder. The cocktails & bottles of wine were flowing as 2 or 3 servers waited on them hand & foot, & 1 very sweet & attentive server hustled to serve food & drinks to the rest of the entire lounge. At several points the drunken bimbos were cackling loudly & shrieking as the acoustic band *tried* to sing over this rude group. Then they all stood up to very loudly toast themselves.  Ppl asked them to be quiet repeatedly & tersely shushed them &, what a surprise, they responded by shouting obscenities. This rude group was so out of place, & clearly not the least bit interested in the music amidst the mainly 40 to 60-something crowd this evening.  

Several ppl left, likely fed up w/the unruly group ruining everyone's night, so my friend & I moved closer to the band & away from the drunks. They were so loud, that you could hear them throughout the entire lounge, even over the noise of the bar in the other room, which was audible at the front of the lounge. More than 2 hours into the band's 3 hour performance, a manager finally said something to them. What a joke. The candy-ass manager looked like he wasn't even old enough to drink. He said something briefly but the noise continued. An older gentleman, who was sitting as close to the band as possible & fed up w/the group, approached them & everyone craned their necks to see how this was going to go down. He leaned in, looked to be handling it politely & then sat back down, but not before the candy-ass, boy manager got really twitchy & sprinted over to stand behind him looking as if he was going to reprimand the customer speaking to the group. And, as you might guess, the group still did not pipe down.  

At this point, the manager walked into the back bar & I followed him. I asked him why he hadn't thrown them out an hour earlier when they first became drunk, reminding him that he's legally required to cut off intoxicated customers. I asked why his servers not only continued to serve them when they were clearly drunk, rude & disrespecting every other customer in the lounge as well as the musicians, but also escalated their loudness & rudeness by joking w/them just as loudly, reinforcing their inappropriate behavior. All I got was "They're on our radar & I've asked my servers to cut them off." What a joke. It was clear the manager & servers were playing along because their bill & (in theory) their tip would be substantial. I brought this to his attention, & again all he said was "They're on our radar."  Had the manager wanted to ignore his legal responsibility & continue serving them once they became intoxicated, he could have (at the very least) moved them to the loud back bar so everyone could enjoy the music they came to the lounge to hear.

As we left, I thanked the man who spoke to the group directly & his wife told me that she had asked the front desk for the hotel's head manager at least an hour earlier & no one ever came. When the back bar's boy manager showed up & she complained to him about the group, he did nothing immediately & his weak attempt to deal w/the group some time later was laughable. Seriously, if you cannot manage your staff to stop serving drunks & refrain from escalating said drunks' rude behavior & you're such a candy-ass yourself that you can't ask idiots to leave, get out of the bar management business. EPIC, EPIC FAIL, SORRENTO. Really classy. I highly doubt I will return anytime soon.

16/03/14 | Link | Rating: 1.0
68. Shelby V.
This is one of my favorite places in all of Seattle. I have been to the fireside room, the hunt club, and have stayed here twice for a "staycation."  Each experience has been absolutely amazing, from the service to the food, from the decor to the friendly front desk.  It's a relaxing environment with a feeling of old world luxury. I love the french press they provide in the rooms and the bathrooms are gorgeous. Go for the suite! I wish I could rent the room and live there haha.  Definitely stop by the fireside for the silent reading night and their loose leaf tea.   Hunt club is perfect for a romantic dinner. Great for visitors and locals alike!

16/01/14 | Link | Rating: 5.0
69. Kayle M.
The staff here is amazing! Last Christmas I hosted a Christmas party in their Top of the Town room, Mindy (the staff member who I worked with) did an incredible job to make sure the room, the drinks, the food where perfect. The guest who attended the party talked about the view, and how delicious the meal was for weeks. Then in summer of this year, she contacted me to see if I was planning on hosting again and wanted to same weekend! I said yes right away and she had the contract in my hand within a few hours of our conversation. Just today to she called me to finalize menu!! I am blown away by how she and her team take care of guest.

29/10/13 | Link | Rating: 5.0
70. Marla B.
I have stayed in this hotel before, and it was lovely, in the middle of a beautiful area.  I had made a reservation for this weekend to attend a film festival that was walking distance from the hotel.  My son is shipping out for work with the Army Saturday morning and was going to stay Friday night with some buddies in town, but that fell through.  I called the hotel since their on-line reservation system was down, and left a long, explanatory message.  45 minutes later, no one called back, so I called again, and asked if she had listened to the message.  The reservation agent was incredibly short with me.  Realizing and understanding (I'm compassionate that way) that perhaps she had had a bad customer before me, I fully explained my situation again, and asked if the hotel had military rates.  Her nasty, yes nasty, response was "do you have military ID?"  I said of course, my son is shipping out Saturday morning..that's how I started my story.  "no, we don't have military rates."  SO WHY DID YOU ASK???  oy.  I made reservations at another hotel down the road.  Sorry Sorrento.

03/04/14 | Link | Rating: 1.0
71. Michael B.
If I could give it 6 stars I would.  Rooms are what you would expect in a Fine older building and are well-appointed.  French press for morning coffee with lots of fresh ground coffee was very welcomed.  Beds and bedding were very nice.  The only complaint I had with with the room was the windows don't provide very good soundproofing even though they were replaced during an earlier restoration.  (But then I live in the country so street noise is bothersome plus the hotel is very near a hospital.)  They were very accommodating with finding me another room.  What makes this hotel exceptional is the staff, they make you feel so welcome.  My wife and I stayed three nights while I attended a Mecum Auction and the staff always managed to provided me transportation.  The morning after my first night I was greeted by John who called me by my name.  That was a first for me.  The food in the Hunt Club is excellent.  One of our most pleasant stays in a hotel anywhere!

23/06/14 | Link | Rating: 5.0
72. Alicia b.
I went to Sorrento hotel, for my friend's wedding ceremony & reception.

Unique architecture and floor plan, because the space is very limited.

Elegant decor & antique furnitures were very charming, but I felt the hotel was a bit dark overall. If you are more into modern style, you will probably feel a little bit spooky at night here.

Rooms & bathrooms were renovated as bright white modern vintage style, though. I really liked their room furnitures.

My favorite part was the outside patio adjacent to penthouse cocktail room! It has a nice far-view of downtown. (however, "closer" view is not so ideal.. because the area looks somewhat shabby due to some old buildings around the hotel. Those buildings need to be maintained/ re-painted by somebody!)

Con.  the building cannot hide its age.. Even with some renovation, we can still find some shabby spots.. and old window frames that doesn't look sturdy at all.

The biggest turn-off was the Food. Ceaser salad was very soggy.. and the Salmon entree was sooooo greasy. It was the worst salmon dish I had in my life. All I can smell was grease. I only had the Chopped olive at the top of salmon. Service was ok.

03/02/13 | Link | Rating: 3.0
73. lisa h.
I am planning a wedding and considering the Sorrento as a possible venue.  I fell in love the with layout - you can have the entire 7th floor including penthouse, bridal suite, patio and event space for sit down dinner.  The best part of the experience was dealing with Lisa, their event coordinator.  What a Pro!  She spent so much time with me, was enthusiastic about her job and about making the process fun for the bride.  She was super flexible about working with my budget.  Ultimately, I decided on an outdoor venue since I am planning an August wedding, but any other time hands down I would have chosen the Sorrento!

13/01/14 | Link | Rating: 5.0
74. Kate R.
Spent 3 nights at The Sorrento. The entire time we kept remarking on how helpful the staff was. We've stayed at some very nice hotels and Bill travels 50% for business and we both agreed the Sorrento was fantastic.
Upon checking in, the concierge came up to our room to show us the details of the room and comment on the conservative nature of the lounge/bar if we were inclined to go. He made dinner reservations for us and arranged for the town car to take us there and back.
All the valet staff were extremely courteous and helpful - not to mention pleasant to look at :)
Breakfast in the lounge was fantastic and I also liked the real in room coffee grounds and press.
It was less expensive than the other upscale chain hotels and there is no way you'd receive the same level of service and value for your dollar anywhere else in Seattle.

12/02/13 | Link | Rating: 5.0
75. LB D.
A wonderful hotel with excellent service, a beautiful motif and amazing top floor tooms for business meetings and seminars!

29/03/13 | Link | Rating: 5.0
76. Shannon K.
My husband and I just got married at the Sorrento Hotel last weekend and we are still amazed at how perfect everything was. From the moment we stepped into the hotel and met Lisa Blair, who we had the pleasure of working with through the whole planning process, we knew this was the place we wanted to get married.

The hotel is absolutely gorgeous and has so much old Seattle charm. The Top of the Town ballroom and penthouse spaces have wonderful views and while large enough for a wedding, still feel warm and intimate. All our guests have told us how welcome and comfortable they felt.

I can't even explain how delicious our food was! We have heard over and over again that this was by far the best food our guests have ever had at a wedding (or in a restaurant for that matter). I am going to have cravings for the mushroom ravioli for the foreseeable future and we will definitely be going to the Hunt Club soon in search of more delicious salmon and asparagus.

So many venues we looked at had strange hidden fees and charges for things that made us wary. When we met with Lisa at the Sorrento she had everything clearly laid out for us and I was never nervous about getting a bill for something unexpected. She helped us get things done quickly, was able to recommend vendors that were an absolute dream to work with, she helped herd our families during the rehearsal because we were complete ceremony novices, and made sure everything was perfect on our wedding day.. We don't know what we would have done without her!

On our wedding day we felt so spoiled. The staff were all very nice and seemed to anticipate exactly what we needed. I could go on and on about all the details, but my point is this: if you want a beautiful venue where you and all your guests will feel like they're in a Seattle fairy tale, then this is it.

27/05/13 | Link | Rating: 5.0
77. joan c.
the Sorrento is my go-to place in Seattle. the staff are amazing; they go above and beyond in every way. they always treat me as if i were a treasured family friend.

accommodations are comfortable, clean, and well maintained - what you expect. this vintage hotel has a major plus, though. the walls are solid; i've never heard anything from adjoining rooms.

this is a dog-friendly facility; let them know ahead of time, though, as they have a limited number of rooms for dogs. the room service menu has two doggie entrees, and there are bowls available for people like me who forget the water bowl.

my latest stay was a sudden event. they welcomed me with open arms as always. when i needed to walk my pup in the middle of the night, it was raining and i was barefoot. they would have walked him for me; when i declined that, they offered an umbrella. talk about full-service!

04/03/14 | Link | Rating: 5.0
78. Alex A.
My sweetheart and I drove into Seattle (SEA) for a business meeting and stayed at this property.  Near the downtown region.  

The property is very clean and well kept and the staff was extremely friendly and helpful.  It was a great stay, and to top things off at the Property, the clerk upgraded us to a Junior Suite.  The room was extremely clean and you can just tell they want to make a great impression on their clients and take pride in that idea and it shows.  We also ate a late evening dinner onsite and the food and service there was also amazing!!!

The service was refreshing with the people we encountered on duty that evening.  Yes, we will be back and would recommend this property to all our friends and family as well as will highly recommend to fellow business members.

Thank you Sorrento Hotel for the great Visit.  :)

17/08/13 | Link | Rating: 5.0
79. marie b.
Just got back from a 4 night stay at the Sorrento Hotel.  Really enjoyed the ambiance and decor of the hotel.  It has a very 20's vibe, which is so cool.  We had a "Sorrento Suite," which was perfect for our family of 3.  It allowed our daughter her own "room" with privacy and separation.  Our bed was really comfy, and the duvet was fluffy, with all sizes and sorts of pillows.  My daughter complained that her couch that turned into a bed was not comfortable, with a thin mattress and springs that poked.  

The complimentary car was so convenient, and the college guys that drive the cars are really friendly.  The front desk people are very friendly also.  Loved the lemon water and lemon drops at the front desk.

Unfortunately we were awoken by loud ambulance sirens and dog howling every night.  The hotel is located near a hospital, so this must be an everyday occurrence.  I'd probably ask for a room away from the apartment next door in the future.

We had drinks and dessert at the Hunt Club one night.  The rhubarb shortcake with vanilla ice cream tasted home made!  Delicious!  Super nice server dude.   We also had dinner in the fireside room another night.  Loved the atmosphere, and there was a cool lounge singer.  The food was decent, but I wouldn't eat there again.  

All in all, a nice hotel experience in a great city!  We will be coming back to Seattle quite a few times in the next few years, and will most definitely consider staying at the Sorrento Hotel.

14/07/13 | Link | Rating: 4.0
80. JP M.
Very nice boutique hotel.  Actually a good location, aside from the walk up the hill...short walk to the convention center.  Nice surprise that...

Friendly staff, smallish but well appointed rooms, top shelf bedding and bath.
We asked for a late check out and were accommodated without hesitation.

The real star was the bar and restaurant and bar.  See my Hunt Club review for more.  
Would stay here again!

No ghost sightings but we don't deduct for that.

08/10/13 | Link | Rating: 5.0
81. Mike C.
This place is unbelievable. The staff go out of their way to meet your every need. From the moment we drove up until we drove off, from the valet to the front desk to room service. We only stayed one night but are already planning to go again. If you're in the Seattle area, this is the hotel to stay.  I highly recommend this hotel.

21/04/14 | Link | Rating: 5.0
82. Lynn D.
staff does not communicate well. You ask a question. And get 3 different
answers. Nice old hotel but ....  We missed our water taxi because the
Staff at the hotel gave us the wrong information.  When I called back to complain I got a... Oh I'm sorry, no credit, no discount for our stay. Gottta make your customers happy or they are not coming back. LIKE US

12/09/13 | Link | Rating: 2.0
83. Cathleen F.
I like older hotels with a sense of history.  The stories (or yarns), long-time employees, the charm.  The Sorrento sits quietly and modestly on a corner in "Pill Hill."  The Hunt Club is a great old clubby bar that's got a yester-year vibe.  The accommodations have been updated with all the requisite amenities. French press coffee in-room, very nice...

For the record...as someone who has traveled and slept at many, many four and five diamond/star hotels over the years, the linens are to die for.

15/07/12 | Link | Rating: 4.0
84. Bev F.
Not my first check in. We have been staying here for over 10 years. Beautiful old hotel, wonderful staff and super comfortable beds. Hunt Club for lunch or dinner is the icing on the cake. Truly a uniquely fine experience every time!

09/03/14 | Link | Rating: 5.0
85. Mahsa K.
Very old fashion "the Shining" like with its dark woodwork, red velvet, and plush drapery. I wish it was haunted, it's like one step away. That'd be cool.

No mini fridge to keep you snacks cool, that's a bummer. Really small gym, like 1 treadmill, 1 bike, 1 elliptical, but a lot of weights. Oh only one elevator too.

I think what bothered me was really the staff. They were kind to your face if you were talking to them, but they didn't seem to notice you unless you made yourself noticeable. They were just gabbing away with each other, totally aloof, and made me feel as if I was intruding on them... pshhhhh (scoff)

07/08/13 | Link | Rating: 2.0
86. Joanne H.
My husband and I got married here. The venue is incredible and every one loved the food. This is a place we will always return too. Lisa Blair for coordinating catering is super amazing to work with!

06/05/14 | Link | Rating: 5.0
87. Stan L.
parking is valet only and pretty pricy.. thankfully i had a corporate rate..

as for the location.. it's a bit of a walk from downtown.. but they do provide a shuttle service..

our room was relatively clean

a couple days the one and only elevator was out so everyone had to take the stairs\

lastly.. their business center is a joke. it's ok if you want to print your boarding pass but it's a complete pain in the ass if you want to do anything of substance..

12/09/13 | Link | Rating: 3.0
88. Christina S.
First, my review is tempered by the fact that our room was broken into and our jewelry stolen.  We didn't lock it up in a safe as we just went downstairs to the restaurant for a bite to eat.  Our own fault. We shouldn't have been careless...so please don't do the same! Lock up anything valuable.

The hotel otherwise was a nice old historic hotel.  It has a neat lounge area for drinks and games, and a pub like restaurant.  We were a group of 13 and enjoyed the social aspect of sitting downstairs and playing cards and having a bite to eat.

The rooms are old, as expected. We had heard that the hotel is supposed to be haunted, so it spooked me out.  There were odd noises above our room half the night.  When I mentioned it the next morning to the front desk, they said they had an event on the top floor above us, and that was what we heard. Just odd.

Also, not walkable to many places. We had stayed at the Paramount before our cruise and I much preferred as we walked everywhere..Pikes Place, waterfront, aquarium, shops, etc. I probably wouldn't recommend this hotel to others or stay there again.

06/01/13 | Link | Rating: 2.0
89. Julie Y.
The best hotel experience ever!  Not the typical chain hotel service, but exceptional.  The staff there are super friendly and so personal...totally made our stay worth while.  I was afraid it won't be a kid friendly type of hotel and boy was I wrong.  Took our 2.5 yr old son and they offered him a treasure chest hunt, pretty sweet because it totally made his day. In addition,  they would bring milk and cookies to him every night.  And to top it off they offer complimentary car service within a mile or 2 radius which helps especially if you didn't rent a car and only plan to explore downtown Seattle.

25/08/14 | Link | Rating: 5.0
90. Teresa S.
We had the privelege of hosting our wedding here and I don't think there is enough space to rave about this hotel.
It is SO gorgeous, the staff was AMAZING, so helpful and accomodating, the food was incredible and the stay in the bridal suite was heaven.
This hotel is first class from start to finish.
Our wedding was a dream thanks to the Sorrento staff.
Highly recommend to anyone wanting to host a quality event or for a cozy, romantic stay.
Can't wait to go back!

10/06/14 | Link | Rating: 5.0
91. Maggie Mae M.
My husband and I stayed here for two nights on our trip to Alaska. We loved the hotel and the staff were very friendly. My only word of caution is to take a cab from this hotel to the pier to board your ship. Our cab fair was only $15.70 and the Town Car the hotel was pushing was $40.00.

17/06/14 | Link | Rating: 5.0
92. Rich L.
Arrived at the Sorrento after an awesome trip and stay in Vancouver Canada and was immediately taken away by the beautiful wood interior lobby area. Check in was a little slow but service every where else made up for it. Gave my wife and I , a chance to admire the smooth jazz in the fireside room. As I check in they wished my wife a happy anniversary and gave us the best suite .Right next to the penthouse. Left a bottle of red couple of chocolates and a nice card.nice touch Sorrento. Had a great time drinks and apps with some new found friends in the fireside room til closing. Slept in the most comfortable bed. Late night soak in the jacuzzi tub (ask for room 700) where the water fills from the ceiling. . Woke up and didnt have to worry about a ride to shopping . The comp shuttle driver was so helpful. We were just passing thru on  our 15 years .. glad we chose this one...Wish we could've stayed another night..

13/05/14 | Link | Rating: 5.0
93. Charles M.
Best place to stay in Seattle. Loved everything about it. Will come back soon.

18/07/14 | Link | Rating: 5.0
94. AJ M.
Reservations via Front Desk Staff:
 Patient, informative and plain awesome.
Valet:
 Very polite & friendly.
Check-In:
 Front Desk Staff AWESOME.
Clean rooms and friendly staff!

14/10/13 | Link | Rating: 5.0
95. Cassius D.
Great old school hotel. Our room was large with oversize king and walking closet. Egret shuttle to business district.

14/08/14 | Link | Rating: 4.0
96. Troy B.
Stayed at the Sorrento last year and I am FINALLY getting around to writing this review as I am due to return in November. My main reason for the return is the OUTSTANDING service of John the concierge. This guy was soooooo good that my girlfriend and I felt like we had our own personal butler. Everything about the Sorrento is old school top notch and the entire staff is amazing but John has an encyclopedic knowledge of the area and went out of his way to make our stay special. Ask for him when you check in and I can't wait to return to the Sorrento this fall.

23/08/14 | Link | Rating: 5.0
97. Jon K.
As soon as you walk into the Sorrento Hotel, you'll feel like you've been transported to another era...one in which men called their women "darling" and took them to watch "talkies"...

There's an elegance to this place...a charm that I can't quite describe. Whatever it is, it's awesome. It's old school...but modern in its comforts. Definitely worth checking out if you're looking for a nice place to stay in Seattle.

09/03/13 | Link | Rating: 5.0
98. Diane S.
I think this is a great place to go. Especially if you want that old time feel. Beautiful wood paneling and great staff. Even if you a local looking to get so great drink, i highly recommend here!

19/11/13 | Link | Rating: 5.0
99. Rene C.
The Sorrento is a beautiful boutique hotel.

The hotel is located in the First Hill neighborhood, which is a perfect launching spot for exploring both downtown and super cool (and hip) Capitol Hill. The service is near perfect and refined and rivals other 5 star establishments (Ritz Carlton, Four Seasons etc.). If you're one who liked to be addressed by name from the moment you walk in the front door then you will love this place and the staff will make you feel truly special.

The rooms are very comfortable and the beds inviting. The hotel doesn't cheap out and provides full high definition television in every room. But it is a "boutique" hotel so be prepared for some quirkiness like creaky floors and paper thin walls.

The lobby bar (Fireside Room) is a nice place to grab a crafted cocktail. They have a limited menu, but enough offerings to satisfy the hungry traveler. The burger looks fantastic, though I have yet to try it. But I did sample the cheese plate recently which (and I am not overreacting here) is world class.

I will continue to make return visits to the Sorrento.

08/05/13 | Link | Rating: 4.0
100. Alix C.
In town for work and they picked to hotel. I am very pleased with Sorrento. The entire staff has been super friendly and helpful.

28/09/14 | Link | Rating: 5.0
101. Gary B.
We were looking for a hotel that would be convenient to the downtown area as well as Capitol Hill and after several site searches we came across the Sorrento and could not have been happier.

The building is older and very nice inside, I did not experience any noise issues from other rooms.  Our room was very comfortable and remained cool during the heatwave that was occurring.  Everyone was extremely friendly and helpful during our 3 night stay.  They have assorted papers in the morning and the check in and check out process was very convenient and quick.

Two specific instances occurred that really added to our experience.  The first, we had some out going mail and inquired as to how we could send it.  The desk person indicated that he could handle that for us.  Later that day I noticed that there was an outgoing mail slot around the corner from the desk.  Seems simple but I appreciated the gentleman taking our mail instead of directing me around the corner.  I could have certainly walked around the corner with no issue, I just feel that this was a step above in customer service.

The second, during our check out process one of the doormen asked if we would need transportation.  We let him know that we would need a cab to Top Pot in Capitol Hill and he said he would take care of that.  Shortly he came back and indicated that they would be taking us in the courtesy car.  This again was an additional step that I feel they went above and beyond.  There is no charge for the courtesy car you just pay gratuity, while our tip to him was probably more than a cab ride, it was a much more convenient and comfortable ride.

If you are looking for a solid hotel with excellent customer service I would recommend the Sorrento.

10/07/13 | Link | Rating: 5.0
102. Carol L.
I really loved my stay here.  First of all, I appreciate places with history and character.  The Sorrento Hotel was Seattle's first boutique hotel when it opened in 1909.  Today, the guestrooms and suites maintain the original architectural detailing, but modern amenities have been added.  The furnishings and fixtures are also a mixture of old and new.  And get this...no two rooms are alike.

When I arrived early, I decided to upgrade from a deluxe guestroom to a SORRENTO SUITE.  I didn't want to wait for my room to be ready and I was offered the upgrade for $20!  It was totally worth it.  The suite features sleeping and sitting areas separated by French doors.  475 spacious square feet.

I didn't spend too much time in the sitting area, which has a sofa and chairs, plus a flat screen and a library of books!  There's also a high-definition flat screen in the sleeping room and, with complimentary Direct TV, that means you and your companion don't have to fight for the remote.

This suite came with a king bed, an awesomely comfortable Sealy Posturepedic Crown Jewel® mattress, goose down pillows (you can request pillows with different firmness levels) and 400 thread-count Egyptian cotton linens.  What that all means is a terrific night's sleep!  The bed was seriously super-comfortable.

The bathroom features Venetian marble, a porcelain pedestal sink and great plush towels.  But, I definitely could have used more counter space.

Other things I loved (all complimentary):

* High speed wireless Internet access (a must if you are paying this much already).

* Caffé Vita coffee service (either in the lobby or via the in-room French press DIY coffee service).

* Car service (when available) within downtown Seattle.  And not in a shabby van either.  Your ride is a Kia Sorento!  I took advantage of the Sorrento Sorento twice during my stay.  I got to dropped off near Safeco Field and picked up near Pike Place Market.  Check availability and reserve in advance!

* The service was fantastic.  Hotel staff were very friendly and helpful.  Thanks Sorrento!

14/09/12 | Link | Rating: 5.0
103. Tish L.
I always enjoy coming here when it's freezing outside. I live right up the street from them so it's super close by. It has a very cozy and welcoming vibe, it looks like old fashioned British huntsman Club house, with beautiful dinner wear and tables, the bar is even adorable and majestic. I have to say there delicious tomato soup and grilled cheese are my ideal lunch item as the weather gets cold.

11/11/14 | Link | Rating: 4.0
104. Kat in the House s.
A web special homerun!  We enjoyed it very much!
The staff were engaging, accommodating, and friendly people who were very focused on customer service.  While our room was not ready when we came to check in, the receptionist turned our hour or so wait into a pleasant appetizer and beverage gathering in the Fireside Lounge.  (I think her comment was that it was a great room and I don't want to have to move you out of it!) The wait staff in there were top notch with drink suggestions and their interactions with our five year old.  He munched on some crackers and a glass water...
When we were notified of our room being ready, our little guy was given a gold doubloon to shop at the toy chest.  He is pirate crazy and I think that was the best thing that has ever happened to him!  
We took advantage of the car service and had some traffic filled moments with Steven on both the way to and from dinner.  He was unfazed and plowed on with trying to get us were we were going.  We enjoyed his safe driving and conversation!
Our room fit us well  and it allowed for us to put our son in bed and us stay in the other room and watch television.  The milk and cookie delivery was a hit with him, too.
Not a stay that would fit our budget often but it was a splurge that really impressed us.  We will return when a special occasion comes around, again.

03/12/14 | Link | Rating: 5.0
105. Rob W.
A great place to stay on your wedding night!  We booked our room months in advance, and let them know it was a special night for us. When we checked in earlier that day, we were upgraded free of charge to a bridal suite. I'm sure this was based on availability, but it was a wonderful gesture and meant a lot to us. Champagne and chocolates greeted us in the room, which was tastefully decorated and clean.  The Sorrento is definitely an older building; there's only one elevator and it's quite small.  This can slow things down on busy weekends or when they have special events like weddings. The upstairs gathering rooms are quite popular for receptions... I've played several weddings here and they've all been fantastic.  Downstairs, the Fireside room is the best hotel bar in Seattle, with a warm cozy atmosphere and grand piano.   If you're looking for a unique, classy hotel near downtown Seattle, look no further than the Sorrento!

20/08/14 | Link | Rating: 5.0
106. Celeste T.
Service was good, room prices good, the room itself was clearly remodeled recently...but man did it squeak! I heard neighbors on all sides and above me...Reminds me of the Victorian-era apartments I used to live in back when I was younger...Very obnoxious!

05/05/14 | Link | Rating: 3.0
107. Stacy P.
It was last Friday night and I was looking forward to seeing Nikki Dee and the Blue Hawaiians.  They were performing in the Sorrento Fireside Room.  I love this venue and it is so elegant and beautiful.   The Sorrento is such a legend in Seattle history and I have stayed here once, but have been to the Hunt Club and the Fireside Room many times.  
Tonight we wanted a good seat for the performance so we got there early and did just that.  We were sitting next to the grand piano on some of the beautiful couches that make the Fireside Room feel like you are in a stately living room.

Our wait person, Revecca was so sweet and was very helpful in deciding on what menu items might meet our needs.  We decided on the cutlery board, calimari and a cheese platter.  They all were generous portions and delicious!
The place really got busy and Revecca and the rest of the waitstaff were running all over trying make room for everyone and meet all of our needs.  
They were fantastic!!
Everyone was having so much fun and Nikki and her band were amazing as usual and did several sets of their Hawaiian, Jazz and R&B music.  
Prices are little on the high side but then the place is a step above most hotels.  You can get a complete menu in the Fireside Room just as you would in the Hunt Club.
Happy hour prices are average but we missed it this evening. It was a nice way to spend a chilly January evening and start the super bowl  weekend.

Bottom line if you want to feel elegant and sip a nice cocktail or glass of wine and listen to some great music, you should try the Sorrento on a Friday night.

02/02/14 | Link | Rating: 5.0
108. Crystal A.
I was truly impressed with this hotel. The people at the front desk are welcoming and helpful, and the restaurant has fabulous food with speedy, friendly (and handsome) service. (We spent $130on dinner for a three course meal for two people, including a 20% tip)

There is a pay-per-day/hour parking lot twelve yards from the front entrance that is only $24 a day (if you're not interested in paying for the valet parking). And had tons of open spots on the home game Sunday for the championship. The Seahawks fans on the street out side were a bit rowdy after the game, but pretty much chilled out by 11pm.

It's in walking distance from everything awesome that is downtown Seattle and is a breezy 20min stroll down hill from Pike Place Market and the pier.

As for the room it's self; the pillows and mattress are comfortable (I get tension headaches so that was important to me). The room is extremely clean and homie. The decor had a classic vintage flair, but didn't look beat up or run down.

I came here to go to Virginia Mason Hospital which is a just a 7 min walk from this hotel, but if you're health won't allow you to walk  don't worry, the hotel has a free shuttle.

I plan to stay here every time I need to stay in Seattle.

20/01/14 | Link | Rating: 5.0
109. Ann K.
The Sorrento Hotel is a lovely classy affair - which starts to show as soon as you walk inside...

The first thing you see is the Fireside Lounge which even on a Wednesday night was full - a nice place to unwind with a drink and friends or a good book.

Check in was smooth - The girl at the desk was courteous, polite, and efficient. There was even complementary hot apple cider - to sweeten the deal.. and take away the chill of a blustery Seattle night. :)

Wood paneling downstairs, and old 1900's menus from the hotel on the wall.. check em' out to see when an extra thick steak was only 65 cents.

My room was very nice clean, well lit, all of the amenities one would expect and then some. There were seven pillows on each bed. Seven. I made a nest. It was wonderful. The mini-bar was well stocked - it had some local assorted nibbles and drinks - which was a nice touch I thought. L'occitane bath products - were much appreciated. As was the Mighty-Leaf tea.

The room service provided was from the Hunt Club the Hotel's restaurant downstairs. Service was prompt and exceptionally polite. The chocolate terrine is a must (super indulgent).    

~Also there were items on the room service menu that were pooch friendly ~ (Including doggy beer, gourmet meals, and a small bag of treats) Although mans best friend has to cough up $60 to spend the night with you.. at least he would eat like a king.  

Location - There is a hospital close by.. sirens were a little annoying. But not too much cause I was in my wonderful pillow nest. It is also a little bit of a walk to city center or the train station.. but never fear if the walk is daunting they have a courtesy car service.. if you are headed somewhere relatively close talk to the front desk they might be able to hook you up with a lift. (Gratuities greatly appreciated by the lovely drivers.)

Some (hopefully) constructive criticisms:

You can hear every step taken in the room above you - and sometimes more. (Soundproofing?) o.O

The bathtub (at least the one in my room) had a 'safety' automatic drain.. the old school ones that just make a terrible gurgling noise after they've been filled three quarters of the way up.. all that means is that you can't actually enjoy a full hot bath. :(
 
Regular cable was fine for me -- but if there had been nothing on it would have been nice to have the option to rent a movie on pay per view.

Overall exceedingly happy with my stay. I'll be back next time I am in Seattle. :)

08/11/13 | Link | Rating: 4.0
110. Jill E.
What a class act this place is.  My husband was a patient at VM and I had run out of days at the Inn at VM and they had nothing available.  COuldn't stomach the idea of the Baroness across the street so called to see if the Sorrento had availability.  Not only did they have a room, but when I mentioned my husband was a patient they gave me a rate that was less than their lowest published rate and not all that much more than the Inn across the street.  When you check in, the desk clerk gives you a wine cork which entitles you to a free glass of wine in the bar or the Fireside room.  The standard rooms aren't huge but they are nicely appointed and the bed is so comfortable.  Many pillows, probably way more than anyone needs and this to die for down comforter.  Stressed as I was, slept like a baby under that blanket.  My room was very low down and there was a little noise but not bad.  If there are sirens from law enforcement or fire you do hear those but that's  my only complaint.  Would love to stay here with my husband when he recovers and enjoy the hotel amenities.  Everyone I encountered was so nice and pleasant and willing to help.  Never mind that everyone that night in the hotel was dressed for a party and I had on jeans.  There is no parking around other than a pay lot and you need to use the valet - it's expensive per night but the only smart  choice.

08/12/14 | Link | Rating: 4.0
111. April R.
Upon arrival we were upgraded to a suite. Not just any suite but one with a beautiful terrace on the top floor! The room was large, clean and beautiful. The sheets felt like silk and the bed was the most comfortable hotel bed I've ever slept in! The bathroom was lovely too but the terrace overlooking the city was the best feature of this room! The staff from the valet to the front desk were very nice and friendly.  The restaurant was nice and delicious too! I would highly recommend this hotel and will definetely be back!

22/01/15 | Link | Rating: 5.0
112. kasen h.
They did not match the best price guarantee offered through booking.com . Then they charged more than the initially agreed upon rate. This is truley unacceptable and required a lot of hassle.

View form the room was just ok.

We won't be back.

14/07/14 | Link | Rating: 1.0
113. Kate S.
The building looks like something out of Wodehouse and the Silent Reading Party is one of my favorite events in Seattle. If you're around for the first of Wednesday, get your butt to the Sorrento! (And shut your hole. Seriously, just because you're whispering to your friend doesn't mean you're being silent. We can all hear you and no-one wants to.) Good drink specials too.

17/08/14 | Link | Rating: 4.0
114. Andrew K.
It's a nice old building. Held an event here for my work. The Penthouse was a great room. The views were nice. Food was solid. Attendees were very happy.

23/08/14 | Link | Rating: 4.0
115. Flora C.
Beautiful historical hotel hidden in the hustle bustle.
Grateful for their valet parking, otherwise it is a challenge in the area.

25/03/14 | Link | Rating: 4.0
116. Jay S.
AGAIN REGARDING TEA:

For some reason my mother & her friend who hosted a tea in 2011 at the Sorrento decided to repeat the same folly to mark the end of 2013.

Please see my 2011 review.  Things have not improved with time.  While I must credit  the wait staff with actually checking our teapots this time round, the sandwiches were so incredibly bad, the overall quality of the food items so mediocre and the entire thing so overpriced - I cannot possibly recommend this tea.

I will never go to the Sorrento for tea again.  I can't bear the thought of wasting anyone's money on this rubbish for my sake ever again.

04/01/14 | Link | Rating: 1.0
117. Caroline G.
Stayed here with my son on his College acceptance deciding tour. Double room fifth floor was lovely. The down comforters are covered with the finest Egyptian cotton duvets and soft cotton sheets in pristine white. Heavy Italian draperies, ornate carved old world mirrors and patterned carpet carry the theme. From the exterior you can't imagine how luxurious the hotel is inside- a tiny brass door elevator, wood paneled walls, a fireside commons room downstairs and adjacent restaurant all add charm. The bathroom had a large tub with curved shower screen, carrerra marble 12 x12 squares on backsplash and walls. The bedroom was large. This is in the midddle of Capital Hill- near hospitals and the University so there is some street noise and the call of sea gulls in the morning. We parked across the street at municipal lot thinking we might save on the $39 fee as we were in and out four times, saved a little but was easier than asking for the car numerous times and being free to come and go. Friendly greeting upon entry and offers to help us with anything, the best part is we didn't need a thing the Hotel Sorrento has it all covered. Good for business travellers, great for someone with a family member at the college or the hospital but this would also be a great romantic get-away.

15/04/15 | Link | Rating: 5.0
118. Paula D.
Very elegant, heritage hotel.  I had a room upgrade - the room was quite large with a separate sitting/TV room.  Based on my room, I would say the hotel rooms are in need of some renovations though...especially the bathrooms.

06/03/15 | Link | Rating: 4.0
119. Ally-Marie B.
I have to say, that for a Valentine's Day dinner service anywhere, it was beyond smooth here. We sat at the bar because we like the atmosphere better. Our drinks were perfectly made, the food came out on time and hot and believe me it was DELICIOUS.

We chose a couple cheeses off the starter menu, each paired with fruit or nuts and all mouth watering. The entrees all looked delicious but we chose to split the Lamb Shank. It was beautifully perched on top of tasty grits and pickled chantrelle mushrooms. The meat was pull-off-the-bone moist and tender and not over-seasoned. Not to mention the portion was enough to fill both of us up with no room for dessert.

The Bartenders know what they are doing! I am not a big brandy drinker but recently have been keen to "Sidecar"s and he made a drink like it, but sweetened a bit. Now I am full fledged into brandy, who would have thought from this rum drinker. Thanks guys working behind the bar!

I have also always wanted to go to their Silent Reading at 6pm every Wednesday too, I will definitely be back for that!

18/02/14 | Link | Rating: 5.0
120. Nat B.
Truly and old-fashioned, old-world hotel, where "old" implies courtesy, character, great staff and a fine restaurant.  All this, in a world too crammed with sterile cookie-cutter hotels where a guest is a product to be processed and rooms are vastly overpriced.

Check-in and -out were painless and fast, the room was splendidly clean and comfortable, the bed great, and all three meals (and the bar) had fine selection and immaculate service.  The dinner menu in the Hunt Club was perhaps too small to make for a destination restaurant, but all our meals were perfectly prepared, very tasty and well-served (and, I might add, in a refreshingly quiet atmosphere, where you could actually hear the person across the table).  Good wine list, too!

To add the the pleasure, the hotel is restoring the forecourt and lobby/lounge to its historical, 1909 appearance.

Unhesitatingly and enthusiastically recommended!

20/03/15 | Link | Rating: 5.0
121. Tim M.
Arriving at the hotel we were greeted with warm welcomes, the building seemed great with that 'old world' feel to it. We got to our room which was big and pretty nice.

Unfortunately when we arrived back at night there was a pretty foul smell in the room coming from outside. More than likely this wasn't their fault and was coming from the street but still not a nice experience.

The next morning we got ready to leave and took a shower and noticed clumps of long hair all over the shower and some even on the towels! Disgusting!! I complained at reception and the staff were nothing but nice and tried to offer us a free breakfast but we had plans. We were told that the upper management would be in contact. It's been almost a week now and not heard anything from them. Pitty.

02/07/14 | Link | Rating: 2.0
122. Eric H.
The ambiance is old school and full of character.

The staff is amazingly friendly and attentive. I arrived at the hotel mad early. Check in said it wasn't until 4pm and I was there at 11am. I really just wanted to see about putting my rental car in their garage until check in time so I could walk around downtown Seattle since it was so close to the hotel. The valet told me that it was not a problem and that I could leave my bag with the bell hop desk so as not to have to have the car brought up just to get them out and it was generally safer that way. So I went inside to see about just checking my bag. After speaking with the front desk she found me a room that was available right away, amazing. She gave me a map of the city, one of those good touristy maps with pictures. And I was able to go to my room to charge up my phone before going out and about.

The look and feel of the interior of the hotel was very magnificent. There was an old 1950s ambiance, from back when builders cared about wood carving and brass elevator doors. And that was just the lobby area. The room spoke volumes to the same feeling. With the marble bathroom tiles and alabaster sink to the coffee press and water pot rather than a coffee machine. The entire experience was delightful.

All in all I recommend this place for anyone traveling in the Seattle area.

28/03/14 | Link | Rating: 5.0
123. Angelina C.
The actual building itself was great if you like older building. Which I do so I was in heaven. The staff was friendly and helpful. One of the valets there was very cute.

The lobby turned out to be one of my favorite areas by the fireplace. It could take you to another world.

The burger (yeah I know fancy hotel and restaurant and I order a burger) wasn't that great, The onion rings (I'm a creature of habit) were pretty good. They kept THEO chocolate in the mini bar which was good.  

I am in love with that place.

23/04/14 | Link | Rating: 5.0
124. Jon S.
Stayed here for a couple of day and it was the best time I ever had. Got the delux room which over looked the courtyard. The room was furnished nicely. They had an awesome tradition of rustic furnishings all of which can be purchased if you like it. For example the alarm clock can be purchased if you like it. The bedding was very plush. All of which comes with an order sheet. I loved the pillows and when I returned home purchased a few from they're suggested order sheet. My wife said this is the greatest pillow I've ever slept with except for when I use you as my pillow. The fireside room is a throw back to the 1920's with all wood grain finish work.  They took great time in bringing this gem back to its splendid greatness. I will always consider this my home away when in the Seattle area. I can't wait to go back.

21/02/15 | Link | Rating: 5.0
125. Jillian R.
This review is only for the Fireside Room and the Hunt Club... Not the hotel, unfortunately.

For the last three months I've gone to the Silent Reading Night, a 1st Wednesday happy hour from September-March, 6pm-9pm.

It. Is. Awesome. A good variety of drink and food specials that partially coincide with Hunt Club happy hour, they also have live harp music and a roaring fire.

Drinks are good - I love the ginger manhattan. They have several wine, Riesling, cocktail, and beer options.

And they have very sophisticated, very small appetizers. I love the picked veggies. Not quite big enough to share much, but very good.

They also have absinthe oysters, and you can order from the Hunt Club menu.

But get there EARLY!! It gets packed and parking is scarce.

04/12/13 | Link | Rating: 4.0
126. Catherine L.
We had our wedding reception at the Sorrento and our experience with the hotel was the most frustrating and disappointing of our vendor relationships.  As a military couple, we were drawn to the Sorrento by the military appreciation package, which the hotel advertised on its website up until a week prior to our wedding.  We signed the contract without ensuring it contained a guarantee of a military discount, instead trusting the hotel would honor its advertised package.  What a mistake.  When I returned from deployment five weeks prior the wedding, Lisa Blair, who we loved, had vacated the position of event coordinator and my husband and I still had not received a detailed proposal from Lisa's replacement.  After Lisa's departure, nothing was right.  At our catering sampling, just over a month from the wedding and past our contractual cancellation period, the Sorrento wedding coordinator informed us that the Sorrento no longer offered a military appreciation package and that we would not be afforded the special package they had advertised.  Over the course of a few days we exchanged a flurry of frustrating emails with the wedding director and eventually agreed upon a menu and pricing.  Less than three weeks before the wedding we STILL had not received a detailed proposal.  When we finally received the proposal, there were multiple errors and we were even told that our selection of salmon and ravioli would result in a two dollar per plate rate hike despite the fact that we had specifically renegotiated these items at a lower price.  Another flurry of emails and we returned to the renegotiated rate.  The event itself was lovely, with excellent food and a courteous catering staff; however, the champagne we had purchased for the toasts wasn't served until I asked my wedding planner about it at the very end of the reception, and our guests hurriedly slurped the bubbly 15 minutes before being ushered out of the space.  I would never wish this experience upon a bride-to-be.

04/05/15 | Link | Rating: 2.0
127. Kathy A.
I was lucky enough to have a cocktail party here in the penthouse. It is a beautiful setting up there with an outdoor patio and view of the city. They had a nice fireplace going and nice passed appetizers as well as a small buffet of food options. The bar was great.

09/01/15 | Link | Rating: 5.0
128. Elizabeth S.
I have had the privilege of staying at this hotel twice, and hope I can always stay there whenever I'm in Seattle. I always love a break from the chain hotels, and the customer service here is always so strong.

I'm not a great sleeper when I travel, and the beds and pillows in this hotel are HEAVENLY. They have a card in the room with prices for their pillows and other luxurious parts of the room you might consider buying; I can see why. The bathrooms are bright and roomy, too.

My one tip is that you try to get a room that doesn't face into the courtyard -- that might seem antithetical; wouldn't you want a room that overlooks the front of the hotel? Usually, but to be honest, Madison Street is a pretty busy street all through the night and into the early morning -- so depending on the day of the week, the noise of trucks going by can wake you up.

There's a parking lot right across the street for convenient parking (you have to pay for it, but it's less expensive than valet parking).

Highly recommend this hotel!

16/05/14 | Link | Rating: 4.0
129. Maureen M.
Wonderful nostalgic hotel
I highly recommend , romantic from a time of days gone by.
Beautiful rooms, comfortable beds, great staff.
This is a lovely hotel wonderful for a weekend get away.
Marble bathrooms, beautiful bed, lovely outdoor patio.

09/05/15 | Link | Rating: 4.0
130. Alyssa C.
It was a great hotel! Easy check in & check out. Our room was even ready super early which was a nice surprise! The only downside is that they were renewing the garden while we were there (March 2015) and the cable was down in their hotel our entire stay (annoying but out of their control). They held our luggage our last day before our flight and they were very accommodating! I liked it
Also, we booked along with our flights through Jet Blue so it was cheap!

13/04/15 | Link | Rating: 5.0
131. Deborah N.
Nice.  Very nice.  We stayed here midweek so I could be at Swedish for surgery the next day without having to drive up at the crack of dawn.  
This is truly a courteous, old world hotel. This hotel was build early in the last century and has been beautifully maintained.  Rooms are spacious, beds are comfy.  The staff is courteous and understated.  We dined at the hotel restaurant.  It was the first day of a new menu and both of us were very happy with the meal and the service.  
Very pleased with our stay and highly recommend it.

03/04/15 | Link | Rating: 4.0
132. Mark F.
When you go into the lounge of a five-star hotel for a drink and a few snacks, you feel safe to hold some expectations: gracious service; thoughtful, well-prepared dishes and an overall experience that is fitting of the opulent surroundings.

If you visit the restaurant or lounge at The Sorrento, leave those expectations at the door of the lounge in the Sorrento Hotel. Heck, leave them at home, buried out back, where you should also bury the food at this joint.  

Instead, re-calibrate your expectations much lower. Much, much lower.

We rolled in last night around 9 after a choral concert nearby. I chose the place remembering a recent Seattle Times story lauding the just-completed update of the bar, and adjoining lounge.

First, the service. We sat there for a good 15 minutes before three seemingly hapless servers noticed us as they were chatting amongst themselves. I felt bad waiving the menu in the air as if I were bidding on item at a charity auction, but a guy has to do what he has to do.

The waiter apologized, saying that - although we were the only seated table in the room - he believed another server had taken care of us already. I guess that would have been a plausible conclusion if our only culinary desires were water, and cotton napkins. In hindsight, that might have been a better choice.

The drink service time was unacceptably long, considering they had three bartenders and only a couple of guests. I took to walking to the bar and retrieving our own drinks.

Then the food. Oh, man, the food. We've all been there - a restaurant has a bad night and a dish or two slips out that falls below the high standards of an operation. This wasn't one of those cases.

This was a case of a kitchen that simply DID. NOT. CARE. There is no way that any chef, chef de cuisine, sous chef, line cook, prep cook or dish-machine operator who did give damn would let any of the three dishes we had leave the kitchen. It wasn't even close - two of the three were inedible, and one was potentially unsafe for consumption.

First, the good dish. Well, the not-bad dish. We ordered the crab cake and it was OK. The garnishing was unfinished and stark and the saucing non-existent, but the cake was OK. That was the high point.

The second dish as the pork belly. It looked good, served with a mini-waffle and heavily sauced. But then we tasted it. The sauce was so overly sweet, I thought I might spontaneously go into a diabetic coma (I am not diabetic). I am straight-faced serious when I say it tasted as if they covered the pork belly in Aunt Jemima's pancake syrup. Stone-cold, slap-me-if-I-am-lying serious. Then we tried the waffle that was mealy, and cold, obviously resurrected from its home deep in the recesses of a walk-in.

The kicker, though, was the octopus. It was served on a bed of pea-vines that no one took the time to separate as part of the prep and cleaning process (we can't even allow ourselves to think of the possibility that it had not been cleaned before servicing). The upshot was that trying to serve the pea-vines was a cumbersome exercise in pulling it apart like a recalcitrant plate of noodles. They were vines after all, being all viney-like. The server eventually brought us a knife to end the misery.

The octopus itself really, really killed it for us. We were looking forward to fresh, and freshly grilled octopus, slightly charred on the outside and hot and al-dente on the inside, sparked by seasoning and lemon.

Oh no. No, no, no.

What we received was a small portion of limp, reheated cephalopod that had obviously been waiting patiently for some poor sap to order it, obviously grilled and refrigerated much earlier in the day (god we hope it was that day) and likely spent time sitting around. It was concurrently soggy, wet, warm on the outside and room-temperature on the inside.

Now I am no restaurant food safety expert, but I do know that when food - like this - had been allowed to sit for any time at room temp, it becomes a Montessori for bacteria, teaching the little organism to get big and strong, and multiply like, well, germs.

We did not eat the octopus. I thought that if Chef Ramsey were there, he would even stop short of making the kitchen eat the food in an act of culinary punishment. Not even he is that cruel.
What astounds me, though, is that none of these dishes were even close to being acceptable. Anyone who saw, smelled, temperature tested or tasted them would have thrown up his or her hands in abject revulsion.

My wife mentioned that she was not surprised. She said that places like Malone's Sorrento take a jaded, calculated approach, shoveling out slop to well-healed but hapless tourists: "They won't know the difference, and if they do, they won't be back..."

I don't know which is worse; a feckless kitchen staff or a calloused front-of-the-house guy calling (bad) shots.

Eat at this place at your own risk.

11/05/15 | Link | Rating: 1.0
133. Lisa B.
Went to high tea for a friends birthday. Was totally solid. There was a wide array to tea to pick from.

A lovely spread of snacks and veggie and vegan options if you call again.

I would make a reservation and it fills up quickly.

19/04/15 | Link | Rating: 5.0