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The Grove West Seattle Inn in Seattle, WA

Specialties

The Grove, West Seattle Inn is perfectly positioned just minutes from downtown Seattle and Sea-Tac International Airport in West Seattle, a picturesque community with an eclectic small-town vibe. From our refreshingly renovated lobby, guestrooms and suites to our genuinely friendly staff, we go out of our way to provide a truly unique, highly personalized guest experience.

Featuring 46 newly renovated guestrooms and suites, we're intimate in size yet abundant in thoughtful amenities. Chat with fellow travelers in our new lobby, where we'll treat you to some fabulous freebies, like free WiFi and complimentary coffee and tea. Kick back in freshly revamped guest accommodations, each painted in a rich, architecturally inspired color palate and furnished with flat-screen TVs and ultra-comfortable mattresses topped with stylish new bedding.

History

Established in 2011.

Back in 1966, travelers all over the country were filling their tanks with gas that averaged 32¢ a gallon. We like to think that some of them were heading our way, to stay in the very first rooms ever built on the site that's now home to The Grove, West Seattle Inn. Over the years, this property has seen its fair share of changes. But it wasn't until 2011 when long-time locals assumed ownership, that The Grove took on a new look, and a refreshing new take on modern, clean and comfortable lodging.

 

Company Info:

Rating: 3.45

Address: 3512 SW Alaska St, Seattle, WA, 98126

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    Comments (29):

    1. Rob P.
    This place sucks don't stay here the rooms are freezing with one little baseboard to heat the room.  The workers don't give a shit either.

    11/12/11 | Link | Rating: 1.0
    2. Jordan E.
    My adult son and I stayed the night of August 27, 2011, a Saturday night.  Given some of the very bad reviews, I was a little leery.  Also I had stayed here over 10 years ago when it was owned by Travelodge.  It was pretty seedy then so I wondered how this trip would work out.
    In short, it was quite good.  The new owners have done an excellent job of renovation and the motel is clean with all new furnishings.
    Check-in was easy and the attendant was reasonably helpful and friendly.  Price was great --- $120 including tax for a two-bed room in a newly remodeled motel on a Saturday night during high season in a location with easy access to the heart of Seattle.  Hard to beat.
    The room was on the south end of the motel, i.e., right on SW Alaska St., an arterial in West Seattle.  However, street noise was minimal and did not bother us.  The neighborhood was fine and there would be no problem walking around.  There was a park about two blocks to the east with a view toward Seattle.  We didn't have time to take a stroll but I'd say this neighborhood is quite safe.  It's mixed commercial and residential and certainly not a "high-end" neighborhood, but nothing to worry about.
    The room was a bit small and spare, but everything was new and almost everything worked perfectly.  The beds were fine, somewhat plush, with new linens and coverings.  Walls were freshly painted and clean.  Nice prints on the walls.  Large flat-screen TV with modern desk and comfortable executive-type desk chair.  The bathroom was excellent with new modern fixtures, and clean walls and floors.
    The only problems we had were with two noisy items, the air conditioner and the bathroom fan.  Both were annoyingly loud and need to be remedied.  The air conditioner disturbed our sleep.  I put ear plugs in during the night and then had no problem.  The bathroom fan was loud enough that we didn't turn it on because of its annoyance.
    We didn't try the continental breakfast because it sounded like coffee and sugar, i.e., pastries, and we wanted something more nutritious.  (There are lots of nice restaurants in West Seattle and we had no trouble finding a good, busy and hearty place for Sunday brunch.)
    All in all, the Grove is an excellent value and well worth the visit.  It's vastly improved over the Travelodge from years ago and it's much better than many budget motels I've stayed in over the years.  Definitely a thumbs up!

    31/08/11 | Link | Rating: 4.0
    3. Omigodshoes S.
    If I could give them negative stars, I would.

    STAY CLEAR OF THIS PLACE!!!

    I set up a wedding block of rooms here merely for convenience and cost for my out of town guests (we got married in West Seattle proper) and was told from the outset that there would be no deposit or charge for holding the wedding block. And, whaddya know: the less-than-reputable manager still ended up charging me almost $600 without my approval, without my signature, and did it while I was on my honeymoon and overdrew my account. Thanks! That was awesome.

    To make matters worse, when I called to calmly resolve the issue after I got back from my honeymoon, I was told a series of lies (while being YELLED AT by the man who answered the phone), including (a) no one used any of the rooms from the wedding block (lie: my in-laws AND my maid of honor slept in their uncomfortable, flimsy, hygienically-questionable rooms for at least 2 nights); (b) that charging a fee for "unused rooms" was "common practice" in Seattle (lie: the OTHER, MUCH NICER hotel we reserved a block at had me sign a contract indicating that there would be no charge for unused rooms at the promised rate); and (c) that I "signed" a contract indicating I understood this policy (lie: I have never signed anything at this place and I defy you to show me the proof otherwise!... I never actually received ANY DOCUMENTATION from this place!!! despite ASKING for something in writing and/or email several times).

    Not only did I run into such an ordeal with them after my wedding... but, when I was helping my maid of honor check in, I didn't want to let her stay there because the man who checked us in was rude, we checked in late in the evening when her flight got in and there were many unsavory characters looming around the parking lot, and the room was musty and dank.

    I really can't say enough bad things about this place.
    It was truly one of the worst motels I've ever encountered with THE WORST customer service I have ever seen.

    DO NOT STAY HERE.
    DO NOT RECOMMEND THIS PLACE TO FRIENDS OR FAMILY.
    DO NOT BOTHER!!!

    It may not be expensive to stay here, but "cheap" is too nice of a description for this embarrassingly bad business.

    04/10/10 | Link | Rating: 1.0
    4. Donna B.
    This hotel is terrible. Yes, the rooms are clean, but bland. They have a very "institutional" feel to them. Boring, no decoations, out of the way. Their WIFI  gives 2 bars max under the best of conditions. If I had a choice between this hotel and Motel 6, I'd pick Motel 6. This place is the Dyson of suckiness. Prices is reasonable (so is Motel 6). Room is clearn. Beds are comfy. That's all I can say. Would not recommend this place. Also like to mention that we had to leave the hotel at MIDNIGHT because some psychopath tried to break into our room. Do not stay at this hotel if it is at all possible. We are at a new hotel for the night; we feel safe and all is well.

    06/03/12 | Link | Rating: 1.0
    5. Terry B.
    We spent 12 nights here while we did work in the area and visited friends and relatives.  The plusses included the great continental breakfast (with muffins, bagels, cereal, yogurt, fresh fruit, juice, milk, coffee and tea), the cleanliness and housekeeping, the friendly staff, and the value.  The place has been recenlty renovated: the furnishings are spartan, but it's got most everything you need.  My wife wanted a dresser to put flat clothing in and they said they are getting them in soon.  It had cable tv, a dorm-sized refrigerator and free wi-fi in the room.  The layout is like a motel with exterior corridors.  They do have rooms with interior corridors that are supposed to be less noisy.  Overall the noise wasn't that bad.  

    The hotel is the only one in West Seattle.  It's a little over 5 miles from downtown.  It's less than a mile to the main drag in West Seattle, where there are lots of restaurants and stores, including two all-night supermarkets and a wonderful deli.  The neighborhood borders a residential area on one side and small businesses on the other.  It's perfectly safe, but not necessarily "scenic."  

    We come to Seattle every year to visit family, and usually stay in the North End for the same price.  Over the years the place we used to stay in has deteriorated--dingy, stinky, less-than-helpful/pleasant staff.  We will stay here next time.

    08/02/12 | Link | Rating: 4.0
    6. Angel S.
    Nice hotel... We stayed in the King Suite for four nights while we were in West Seattle for a wedding. The suite was like a little apartment, with a separate living room/kitchen area and bedroom. It was nice to be able to spread out. The rooms were clean and the beds were comfy. The suite had a sofa bed that my daughter deemed "super comfortable." Both rooms had flat screen televisions. The linens were good quality; so were the towels. It would have been nice to have a fan or window unit in the bedroom portion of the room. The only AC unit was in the living area. We slept with the window open which made the room more comfortable, but if you're a nervous traveler worried about safety, this might be a bit unsettling. There were no screens on the windows, which was a little strange. My only other issue... and it's just a personal preference... I would have liked to have a dresser to put clothes in. There was a lot of hanging-clothes space but I didn't really like leaving clothes spilling out of suitcases on the floor.

    The hotel is walking distance to many restaurants and shops, and there's a bus stop right in front of the hotel, so getting around was easy. Continental breakfast is included with your room. They had bagels and scones, yogurt and a fresh fruit salad which was yummy. Coffee and juice were available, but I had to bring my own water bottle since I wanted water to drink. Desk staff was nice but not particularly knowledgeable of the area. The free wi-fi didn't work in our room so we just used our phones. All in all the hotel was just fine. Not amazing but nothing that would keep us from staying there again. It would be nice to have more hotel choices in West Seattle. A little competition might really push The Grove into fixing up all the little issues it has, and could turn it into a really awesome, unique hotel.

    20/07/12 | Link | Rating: 4.0
    7. Monte C.
    Ok, hard to decide what to give them, 3 1/2 would have been best choice. Just wanted to get away from the world one night and so I got a room to sleep and relax without being bothered.
    pros:
    guy working late night at counter was super friendly
    price was reasonable
    room was very clean

    cons:
    they advertise cable tv but i had only maybe 12 channels- local and most were
    religious, public access, weather etc- the  bare basics of basics, but in my room there was an HBO schedule and a line up of tons of channels, also said HBO & cable online when I booked the room- when I called front desk I was told they gave me a room with no cable box so I wouldnt be getting cable- but they had tons of empty rooms- did none of those empty rooms have a cable box?
    there was only one towel and one wash cloth and no one ever stopped to bring or offer more or clean the room during my two night stay
    continental breakfast was only stale english muffins and a slim selection of cereal

    it did have nice new furnishings- but with nothing to really do in that area you miss not having cable on a nice flat screen- I would have gladly paid couple extra bucks for tv

    02/02/12 | Link | Rating: 3.0
    8. Marz C.
    This hotel has made quite a few improvements! Rooms are nicely decorated and clean, security, staff, breakfast room. The last time I stayed there it was called the Econo Lodge, what a dump. The only reason for three stars was the traffic noise, all room are open to the street and our room had a bath with a shower head, but no lever to turn on the shower.

    04/02/13 | Link | Rating: 3.0
    9. Chris H.
    nice motel. The renovations give it a nice look, beds were very comfortable. Rooms in the back are recommended ( quieter ). The best place for doing Seattle on a budget without being to far from city.

    19/06/13 | Link | Rating: 3.0
    10. Rico F.
    The last review I read on this lovely little Inn was from a neighbor stating that new owners had come in and totally remodeled the old sleazy West Seattle Travelodge. I called and got a reservation on the the 4th of July so I could attend my buddies 50th Birthday Party. He lives in West Seattle and there are virtually ZERO accommodations options available there.

    When I arrived the place had totally been painted on the exterior and since they are renovating in phases the interiors they currently have about 8-10 rooms open and ready. The rooms have contemporary furniture, new paint, new beds and furnishings and new bathroom fixtures! The only thing that prevented me from giving them 5-stars was they didn't put new tile in the bathrooms. Other than that the place is brand new! Free WiFi and brand new 42" LG flatscreens.

    Right on the Metro bus-line if you want to go to Seattle and not have to drive. It's also just a couple blocks walk up to California St. with shops and restaurants. If your a golfer West Seattle Municipal is right across the street.

    The staff is courteous and helpful and i would stay there again in a heartbeat. It is too bad that old posts from the sleazy Travelodge days remain up and effect actual ratings for this new gem in campy West Seattle. Disregard the early posts and thank you neighbor for your informative post!

    06/07/11 | Link | Rating: 4.0
    11. Sue M.
    I'm writing this review not because I've stayed here, but because I want people to know that the previous 2 reviews (from 2/11 and 2010) are reviewing the previous motel that was at this location (Travelodge and more recently West Seattle Inn & Suites). I just came back from the Open House today (6/27/11). There is new management, new policies, and a total and major renovation, including all furnishings. It's not even open yet (first guests arriving next week). Yes, the previous motel owners ran a seedy place with a reputation, but this one is attempting to change that - for one thing, a no cash customer policy.

    You can go to the West Seattle Blog website to look at photos and info about the new motel. Oh, and it's not "ultra high end" as another review stated - the rates are between $99 and $139.

    And no, I have no involvement with management. I'm a neighbor (1/2 mile away) who is excited about the new, clean motel, and hate to see it trashed before it even opens.

    27/06/11 | Link | Rating: 5.0
    12. Jason G.
    Big rave for the newly renovated Grove hotel near 35th & Alaska. Had out-of-town visitors last month (too many to all stay at our house) so we took a chance and reserved two rooms for 3 nights each.
    Our visitors told us that the staff was nice, the continental breakfast was good, and the stay was pleasant.  The rooms are spacious (a bit sparse, basic) and comfortable. Nothing fancy, but great for the price.
    Congrats to the Grove crew on a successful "reboot" of the facility!  This is the only hotel in West Seattle, and it's nice to be able to recommend it.

    04/04/12 | Link | Rating: 4.0
    13. David T.
    How many stars for a hotel?  How to compare?  For $109/night, this would be waaay overpriced in Clear Lake City, TX.  In Washington DC, an incredible bargain.  And in this end of Seattle?  Who knows?  I'll call it 3 stars, trending towards 4.  Considering the price and location.

    They finished a makeover just 6 weeks ago.  They're still ironing some of the kinks out.  I stayed 3 nights (Fri - Sun.)  They have done an attractive makeover of what had never been a luxury room.  Somebody with a flair for decorating had done a clever job, but without a great budget.  

    Beds were comfortable and the bedding was quality.  Lighting wasn't quite adequate.  The bathroom had no  shelving; the towels were all stacked on the back of the toilet tank.  Someone had torn the towel bar out, leaving a ragged  hole in wall, unfixed.  I reported it Sat morning, but their maintenance guy doesn't work weekends; it didn't get fixed.  Heating and cooling were tricky to operate. There was no wastebasket in the bathroom.

    Striking local artwork on the room's walls.  Desk chair was quite comfortable.  But the outlets by the desk weren't grounded and we couldn't plug our laptops in there.  The free wi-fi signal was so low as to be unusable; the front-desk guy said that, although there's a wireless router close to my room, he had no way to tell when it went offline.   The Continental breakfast  was all cold, hi carb, and had no protein.

    The front desk guy seemed genuinely concerned about the problems, logging them and promising to get management to address them.  He gave me a decent  apology, which matters a lot.

    I'd stay here again, especially as there's really not many other choices close to my sister's house.  Next time, though, I'd get a room that opened on the interior court, rather than facing Alaska Ave.  Less traffic noise.

    04/10/11 | Link | Rating: 3.0
    14. Daniel P.
    This is the only show in town in West Seattle, so if a monopoly, you can cut corners.
    As of Fall 2012-Winter 2013, the rooms clean, new, modest in decor.  The 1 queen bed rooms I have used are on the small side compared to a Courtyard or Hilton Garden.

    I have stayed here 3 times in five months and the internet has NEVER worked in 3 different rooms (and btw, this is not a user error issue, I am am expert at navigating bad hotel wifi authentication steps).  Each time the front office says "oh, we've been having problems tonight."  3 strikes and you are out -- this hotel has no commitment to providing internet access in the rooms -- so plan accordingly.

    Fat, dense, solid foam pillows are a bit Motel 6-ish.  No feature or even loose foam pillows available.

    But the bed is comfortable and some of the rooms are quiet (ear plugs available at the front desk).

    Update: spoke to the desk on the second day. Got the manager.  He offered us another room w/ "guaranteed internet access via an ethernet cable" he loaned us.  Moved rooms.  Tried wifi - did not work. Tried ethernet connection - did not work.  Back to using my iPhone tether for browsing.

    Manager promised that new wifi routers would be installed "next week".  He is very pleasant; need to validate if the wifi services actually work.

    22/02/13 | Link | Rating: 2.0
    15. Lady E.
    For the price and the fact that they allow pets, this place is great.  My husband and I stayed here in early January.

    The room was very thoughtfully decorated and put together.  It had the style and flair you'd expect from somewhere a lot more expensive.  It was also very clean, and the staff were very courteous.  When we ended up getting a flat tire on our way to Seattle and needing to cancel one night of our reservation, it was no problem, and they didn't charge us for it.  They also offer free wi-fi, mini-fridges, and continental breakfast.  (A much costlier place that we stayed at in Seattle had no breakfast, no fridges, and charged daily for wi-fi.)

    The biggest downside was the traffic noise.  The windows are thin and not well insulated, so they sound like they're open, even when they're not.  (They also let heat out easily.)  Traffic going by was pretty audible.  The only other problem was that our TV was having trouble with certain channels for some reason.  It was hit or miss.

    Because traffic noise doesn't bother me too much, and I don't watch a lot of TV, the downsides weren't deal breakers.  It was also really, really important to me that they allowed pets.

    I live in Seattle now, so I wouldn't need a room anymore, but if someone I knew needed one, I would definitely recommend The Grove.

    10/02/12 | Link | Rating: 4.0
    16. Matthew B.
    Typically I wouldn't give a hotel like this 4 stars. However, this is the only hotel in West Seattle and the owners have done a fabulous job of cleaning it up. The rooms are clean. Many parts of the hotel have direct outdoor access. If you prefer a more secure option, get the deluxe room (inside doors.) The hotel is still on a fairly busy street, and they have trouble keeping the loud kids out of the parking lot. Otherwise, this is a good deal for your money.

    10/12/12 | Link | Rating: 4.0
    17. rosalinda f.
    You'll notice this is is a review since the remodel. Took lots of pics for you guys so you'll know what you are getting. Note: at this time some work is still being done so nail guns being used during the day, but quiet for the most part in relation to remodeling.

    The room:
    Cute place, nicely redone. Room art is of local businesses. Walk around and you might find the pic in your room. All rooms are non-smoking. Rooms and bathrooms are large. Lots of outlets.  Super clean and shiny, but they do still smell like new paint/carpet. I have a sensitive nose, so we kept the window open (no screens) whenever we were there. We loved it because even during the rain it was beautiful outside. Table under the flat screen tv has a larger table (desk) on wheels that you can move where it works for you. I loved that. Largish mini fridge in room fit leftovers, 7 bottles of wine, and a gallon of milk. In-room mini coffee maker with sweetener (pre-packed sets). Microwave is in the office, but easily accessible. Window ac unit. Separate heater thing. Ambient temp was great so we turned them on to see how they worked but that's all. Shower was funny. You need to pull down on spout part. I couldn't figure it out. :p  We paid $109/night and I think it was a great deal.  Beds were comfy.  No comforters which gross me out at hotels.  Just a blanket sandwiched in between 2 pristine sheets.  I would have prefered a less textured blanket, but that's just me.  No one else minded.  Fluffy pillows.  Comfortable beds.  The only thing I think the rooms need is more hanger spacem (Large closet, but small rack) and a couple of table lamps.  Kind of dark at times.

    We loved the tables outside the office and had wine while we played our new board game (go to Card Kingdom, it's Amazing!- store and game retail plus cafe and bar).

    Staff was good to great.  Couldn't answer a lot of where is____? questions and didn't try too hard to find out (they have internet that they close out of when you walk in) but they are all new so I'm sure local knowledge will come with experience.

    We'd stay there again.

    The area:
    Kind of on a weird street with a lot of auto body shops (the yellow building in the pic of the outside area with tables. In the other direction you have medical offices, a veteran's hall. A few blocks away from the cute upscale part of West Seattle. Super cool outdoor gear/kayaking store behind the yellow auto body shop.

    Huge park thing with a stadium that the Seattle schools share is 1 block east.

    Alaska has bus lines that run on it and a shuttle (free) to the ferry that goes to Seattle so it can be a noisy street. If noise bothers you, consider earplugs. I used my white noise app or you can keep the window ac unit on fan mode. Slept fine.

    Safeway, subway, supercuts and more at Alaska and 42nd. Awesome cute downtown area with art collectives, record store, Sunday farmers market, post office, antique/thrift stores, great restaurants (jak's grill and matador) at/around California and SW Alaska. There is a coffee shop in the gym 1.5 blocks away.

    22/07/11 | Link | Rating: 4.0
    18. Michael L.
    Its a good option, really the only option in West Seattle. We had our wedding at SAA, many of our guests stayed here. We stayed in the suite. We didn't hear anything negative from our guests, but they wouldn't let us reserve rooms for them without paying ourselves.

    Good rates, Free wifi, good location to walk to few nice restaurants. Short drive to SAA and the rest of west seattle.

    24/11/13 | Link | Rating: 4.0
    19. Shu L.
    Loved this place and enjoyed my stay! Great location - walking distance to shops restaurants beach view points; 10-15 mins drive to downtown. Can't beat the price for such nice interior bedding bathroom etc. Staff there were super friendly - some were so fun to talk to :) seriously, I think staying in West Seattle (love the neighborhood n local scene) is at least 100 times better than staying in downtown - Seattle downtown is annoying!!

    24/10/13 | Link | Rating: 4.0
    20. Katie G.
    Stayed here for a soccer tournament in the area . Room small but good for the price for the area I suppose. Road noise is HUGE. If your not accustomed to it (like me) , you'll notice it. Light breakfast was nice.

    20/01/14 | Link | Rating: 3.0
    21. Lisa K.
    This felt more like a fancy motel/inn.  Very clean, basic, no frills, free wi-fi, TV and for the most part pretty quiet.  It's about an 8-10 minute walk to the main strip on California Ave SW and a 15 min drive to downtown Seattle so it's a very convenient location.  The small fridge in our room made a weird rattling noise so I unplugged it at night.  I was worried that the room was going to be cold especially at night but the heat quickly warmed the room so it was perfectly cozy.  We stayed around Thanksgiving and the room rate was about $99/night so decently priced.  All in all a good experience.

    03/12/13 | Link | Rating: 4.0
    22. Smash S.
    Every motel, hotel, and inn are booked up this weekend except for this one. This place is very safe, friendly, modern, and super super super clean. I will MAKE SURE I stay here next time I come. We ended up getting the bunk bed room because it was $30 cheaper than getting a queen bed room. We got our room for $89.99 plus tax, not bad at all especially for this location & check out isn't till 12. And, I don't know what everyone else is talking about the wifi works, I'm using it right now! (Password:applegrove). Thank you Brandon at the front desk, for friendly service and telling us about the bunk bed room!

    18/08/13 | Link | Rating: 5.0
    23. Tanya W.
    This place was perfectly located for visiting the Seattle area. Reasonable priced, clean rooms, free wi-fi, free breakfast in the mornings if you need it. Super friendly and knowledgeable staff. In a pretty quiet area but safe, great for going on a morning run. We stayed here five days and never once had an issue with anything.

    For getting around, it's close to the bus stop that takes you to downtown Seattle or the water taxi. If you have a car, you're just a few minutes from the West Seattle Bridge. Within walking distance of two groceries, a hospital, a gym, a yoga place, diners, record shops and other amenities for the longer-term traveler. We picked this place pretty much at random but so glad we did. We will come here again and recommend to all our friends who travel to the Seattle area! I'm giving it 5 stars because it is worth that considering the price. It's not fancy, but it's practical and perfectly suited for frequent travelers like us.

    17/07/13 | Link | Rating: 5.0
    24. K K.
    Had a conference downtown but all the decent hotels in my price range were booked. Had a choice between a really sketchy-looking hotel downtown and Grove, and boy am I glad I chose this place.

    It looks a little sad on the outside but is clean and modern inside. The neighborhood seems safe enough to walk around even at night, though I think I'd feel uncomfortable by myself if I were out past midnight or so. There is free and functional wifi. There are bus lines close by that will take you directly downtown. Plenty of food options and groceries are within walking distance. And I went for a run to the ocean (hilly but pretty).

    I would definitely stay here again, especially since hotels downtown are so expensive and this is an easy bus ride away.

    26/06/14 | Link | Rating: 4.0
    25. Michelle B.
    I am giving it four stars because it was clean, free wi-fi, easy parking.   Free breakfast all for $110 a night.  It's not a luxury hotel but if you need a place to crash, it was perfectly fine.   I would stay here again.   Also liked it was close to a drug store and Trader Joes if you need supplies.

    23/02/15 | Link | Rating: 4.0
    26. Christine B.
    I don't think this is a four-star property by any stretch, but the value is exceptional and I have no complaints about our stay.

    In town for a wedding and this was one of the recommended hotel options. Not super fancy, definitely not downtown - but it's an easy drive to the city, the rooms are clean, the wifi works, there is free breakfast, and parking is free.

    04/08/14 | Link | Rating: 4.0
    27. Ronald A.
    We stay here a couple of times yearly. We have family in the area whose house is too small for guests; we are past sleeping bags on the floor.

    Our one recurring complaint about this place is we usually have only one light in the room. We both read before going to bed. Thus, we always have to ask for a light for the other side of the bed. The staff is normally able to accommodate us.

    Last night, we asked about a light in the late afternoon. When we returned after dinner, the light had not been provided. We asked the night staff and got crummy, unhelpful service that I will describe as crummy, but bordered on nasty. They had no understanding that as we age, our eyes get weaker and we need a bit more light to read. Perhaps they were just uneducated. They were not helpful and had no concept of service.

    Without a remedy we grabbed a standing light from the lobby.

    I am not sure  if this is also a recurring problem, but their internet connection is so slow that my iPad never catches up. My room is just above the lobby. In this day and age, and particularly in a sophisticated city light Seattle, a poor wifi is inexcusable.

    Between the poor service and the poor wifi, I will need to consider if we will return.

    21/09/14 | Link | Rating: 2.0
    28. Sarah M.
    The pros:
    Clean room
    Friendly staff
    Pet friendly
    Adequate parking
    Free breakfast
    Location

    Cons:
    Extremely firm bed (barely could stand up the next day)
    No dresser
    Tiny bathroom (our door scraped against the toilet when we closed it)

    Overall, if we needed to we would stay again. We would just bring something comfortable to lay on the bed.

    22/03/15 | Link | Rating: 3.0
    29. Prexious R.
    Solid! Older building, but newly renovated inside with great features. Rooms have a mini fridge and coffe maker, etc. Free parking, good wifi and nice staff. A few blocks away from downtown West Seatle - Safeway, Trader Joes, coffee shops, cafes. Easy drive to downtown Seattle. I would definitely stay here again!

    12/04/15 | Link | Rating: 4.0