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The Maxwell Hotel in Seattle, WA

The Maxwell Hotel in Seattle, WA

Specialties

Fantastic customer service and accommodations welcoming to all guests.
Guests at The Maxwell Hotel will enjoy complimentary parking, free Internet (wi-fi and wired), indoor pool, exercise room, complimentary USA Today Monday - Friday, in room coffee service, DVD players (complimentary selection of DVD's to check out at the front desk), welcoming reception between 3-7pm of coffee and pineapple cupcakes.
Pineapple Espress is pleased to offer 24-hour coffee and light fare.

History

Established in 2010.

The Maxwell Hotel is the flagship property of Columbia West Properties. Locally owned and operated, The Maxwell Hotel was designed to thrill the senses of the guest and meet the needs of  travelers.  Perfectly located within easy walking distance to Seattle's premier performing arts venues, The Maxwell Hotel celebrates the arts with a varied collection of prints, a lively custom painted mural in the lobby and loyal partnerships with The Intiman Theatre, Seattle Opera and Teatro Zinzanni.

 

Company Info:

Rating: 4.29

Address: 300 Roy St, Seattle, WA, 98109
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (214):

1. wendy r.
We absolutely loved our stay at the brand-new Maxwell Hotel. We had a lovely view of the Space Needle right out our window. It is only a block away. The bed was extremely comfy, fabulous bedding, hardwood floors, large flat screen TV, high-end bathroom with granite counter tops, lovely lotions/soaps, and a walk-in shower. There is also an indoor pool and nice workout room. The best aspect of our stay was the truly friendly, warm staff who couldn't do enough to make sure we were having a pleasant stay. We highly recommend The Maxwell Hotel and can't wait to return.

30/03/10 | Link | Rating: 5.0
2. Patrice F.
We had a great experience.  The hotel was VERY clean - it's new and nicely furnished.  The staff was accommodating, polite and available when needed.  The location is good - lower Queen Anne has a lot of coffee shops and interesting sites (Seattle Center is great for tourists, but having the theaters nearby is good for anyone).   Almost anything you want within a mile - everything you need at Bartell's (Seattle's own drug store) down the street.   My husband, dog nor I  didn't notice any noise - on a Saturday in August during SeaFair (a very active weekend in Seattle).    It is in a very busy part of town;  I suppose if you are a very light sleeper or really sensitive you may be bothered by the noise.
The pool was small, but also really clean and as warm as a tub - great for a morning dip.
The pineapple muffins are a cute touch and our dog was very comfortable and happy for the night too!
Free parking is a great plus.

11/08/10 | Link | Rating: 4.0
3. Christina D.
We were really excited to stay here for the last part of our honeymoon in mid-june. We were a little disappointed upon arrival. It's true that the decor is super cool and hip, but I don't stay at a hotel because of the decor alone. The bed was okay, but rather small for a queen bed. The new hardwood floors still smelled pretty strong and weren't very inviting at all. I was annoyed that there was no shower curtain. It wasn't a big problem to us but this would be a pain if a family was sharing a room and nobody could be in the bathroom getting ready while someone showered. The wireless was spotty and super slow...I tried to load a few photos to Facebook for my family to see and it was impossible. Oh, and I was REALLY annoyed when my husband and I arrived back to our room around 6 after a long day of sightseeing and room service hadn't gotten to our room. They finally came around about 6:30 and we told them we were fine...only to remember in the morning that we had no clean towels.

18/07/10 | Link | Rating: 2.0
4. ruby r.
this place is pricey but we took advantage of a 3-for-2 deal.

rooms are great - unusual layout and the MOST comfy bed you've ever slept in, no joke. microwave and fridge, good wifi, and free parking - it is limited though, so beware. a few minutes walk from the seattle center, the space needle, emp and the fountain.

28/05/11 | Link | Rating: 5.0
5. Jack M.
The Maxwell Hotel looks nice from the outside and has a great location but I was embarrassed to hear what a bad time my parents had while staying there during their last visit.  The biggest complaints were that the rooms had poor sound insulation from eachother and that the bedding was low quality.

14/09/10 | Link | Rating: 2.0
6. kelbust k.
The newness is refreshing, the decor is chic and modern, the staff was very nice, the prices were lower than most, the location was good, the parking was FREE! This place has a lot of positives.
However, there were some negatives about our visit that we couldn't ignore.
1. It is a LOUD hotel. They have beautiful hardwood floors in the rooms, but that means you can hear your upstairs neighbor clomping around at all hours. Also, and even harder to ignore, was that the doors are very heavy, and don't have any slow-stop close, so throughout our entire stay, any time anyone in our hall closed the door it was easily heard in our room. SLAM!
2. We got "upgraded" to a room with 2 Queen beds instead of the 1 King we'd reserved. Who wants to spend the night at a hotel and go down a size in bed? So my husband and I ended up having our own beds for our anniversary celebration. :( Lame. Plus this "upgrade" was supposed to be a "view room" and our view was of a parking garage. The Space Needle was directly behind a big tree.
3. No restaurant in hotel = no room service for breakfast (or anytime, for that matter).
4. No movie channels, or movies to rent on TV. Might not usually be a big deal, and they have a DVD player in the room, but who goes to a hotel with their favorite DVD packed?
Overall, it was "fine."

13/06/10 | Link | Rating: 3.0
7. Erwin S.
Pretty nice hotel.  Clean, free underground parking, and within walking distance of many different destinations...  Wi-fi can be spotty, especially in the rooms in the back corners.  Front desk will give you a free ethernet cable if you're using a computer.

19/07/11 | Link | Rating: 4.0
8. C K.
We stayed here during their opening week, FANTASTIC decor and spacious rooms.  Courteous and available staff.  Close enough to walk downtown, which we did one afternoon.  The rest of the time we explored the Queen Anne neighborhood.  I will stay here again.

02/08/10 | Link | Rating: 5.0
9. Cara M.
Good location, helpful staff and nice rooms. We plan to stay here again next time we visit Seattle.

02/08/10 | Link | Rating: 4.0
10. Meredith M.
Awesome hotel! Really beautifully decorated, spacious rooms and free garage parking. Front desk was quick, warm, and helpful.  You get a lot for your money. I'll definitely be back.

24/11/11 | Link | Rating: 5.0
11. Maggie M.
All round great place.   Clean and comfortable.   We liked the Queen Anne location, lots of restaurants and things to do, but not as hectic as downtown.  Hotel was quiet and convenient, quick walk to Seattle Center and monorail.  Staff was very friendly and helpful.  Hotel even has a shuttle van that will transport you anywhere w/i 3 miles, which covers a lot of Seattle highlights.   Only complaint was shower (which was very cool) had bad water pressure, but we were on the top floor so maybe better on lower floors.  Will definitely stay there again.

09/01/12 | Link | Rating: 4.0
12. Anne K.
Stayed 6 nights in July and would return here.  
Although the the walls seemed a little thin and heard lots of noises from the rooms around me, but usually settled down fairly quickly and I got a good night's sleep every night.
Cab drivers had no idea where this place was - my first trip to Seattle but I had to learn the way pronto so I could direct them!
Rooms are small and they had no extra luggage racks for our 2nd suitcase, but the lobby is huge and was a great place for our family to gather and hang out.  We played cards for a couple of hours one night and talked & laughed.  Walking distance to Space needle, bus route & rail to downtown.  Quick cab ride as well.  I walked everywhere the first few days-the weather was absolutely gorgeous-and really enjoyed the area.  Felt perfectly comfortable walking by myself after-dark in the area (after consultation with the concierge!!) - I'm always vigilant, but I didn't have any cause for concern.

There is a grocery about 4 blocks away that has a great breakfast buffet and was convenient since TSA took my vitamins from my suitcase.

Staff were nice and very helpful.  Used their laundry and everything came back on time and in excellent condition.

12/08/10 | Link | Rating: 4.0
13. Paula K.
Great location in LQA, beautifully-appointed room with a very comfy bed and lots of space.  We walked almost everywhere we wanted to go or could easily grab a cab.  Helpful and friendly staff, and the tasty cupcakes at tea-time were a welcome surprise!  The one drawback was our view--overlooking the Thai place next door.  I think we could probably have seen the Needle if we were higher-up, but overall, it was a great stay and a good bargain.

08/09/10 | Link | Rating: 4.0
14. Camille B.
This is a nice place. I happened to stay for business, it would be nice for vacation as well. The area of town is nice. If you are on vacation or plan to sight see this is a great option as the space needle is a block or 2 away. I had a great view. The hotel is clean, quiet and comfortable. The service was nice.

11/04/12 | Link | Rating: 4.0
15. Jeff G.
Great Hotel, friendly staff (especially Melony), rooms were awesome. The only thing is that I wish there was a nice breakfast place closer by but other than that, could not ask for anything more, easy access to Seattle Center, and the Monorail, I would definitely stay here again.

29/05/12 | Link | Rating: 5.0
16. Cary P.
Love it. The sheets and towels smell so  clean, there are nice bath gels and supplies, the room is large, Internet is free.  I'm coming back. It was a very nice stay!  No skeevy hotel worries here!  And cupcakes at check-in!

05/01/11 | Link | Rating: 5.0
17. Michael B.
The place itself is gorgeous and very original and artistic, but being that they're a new business, they have some kinks to work out. When my wife and I arrived, they booked us into a room that was already booked--we had to find out the hard way by walking all the way to the room and had to walk back. I believe they should have a bellhop available since it is a very high caliber hotel from the looks of it. Lastly, they're rear exit allows you to ENTER the building but not EXIT, which I think is violating a fire code. Imagine it: Building on fire, you rush down the stairs, door won't open. Not a pretty picture. I think they built they meant to flip the door around. If this hotel were around for maybe a year or two, I would've given them a two or one, but I decided to cut them some slack since they're new.

12/05/10 | Link | Rating: 3.0
18. Cabby C.
Nice hotel for the price in a good location in Queen Anne.  Just FYI, there are about 5 Asian restaurants within 2 blocks from the hotel... just found it interesting ( try Bahn Thai ).  Free underground parking is reason enough I would stay here again.  I found the front desk to be extremely friendly and helpful.  Sure, the walls could have had better sound insulation, but it did not affect my sleep at all.  Overall, a very good experience.

16/09/10 | Link | Rating: 4.0
19. Hello O.
I stayed here for a recent weekend quick getaway to Seattle and very much enjoyed my stay.  The hotel is very updated and stylish..the rooms are very cute and the bathrooms are spacious as well.  There is a small Gym (small but has a treadmill, eliptical, 2 bikes and a weight machine) and an indoor heated pool (I guess in Seattle you have to have indoor pools for anyone to go in lol).  The area is right next to the Space Needle, The Children's Museum, Experience Music Project, Seattle Repertory Theater..so good area for people visiting with families.  Walking distance to markets, liquor store, pharmacy and restaurants.  The Staff was very accommodating and the stay was very pleasant.  I would definitely choose this place again next time.  There is a small Expresso Bar called "Pineapple Expresso" located near the front desk..and don't forget the complimentary Starbucks Coffee and mini Pineapple Cupcakes (I believe this is brought out after 4p.m. or so..).  The cupcakes were a hit with our party.

08/12/11 | Link | Rating: 4.0
20. Kiki B.
When planning our trip to Seattle I read many many reviews on hotels.  There is so much conflicting information out there that it's tough to decide.  I was so excited about our choice after we arrived!  This hotel is wonderful!!!
A comfy bed is very high on my list of must have's as well as cleanliness.  This had both. . . YEY!!  The decor is modern and chic.  I'm thinking about replicating some it our home.  Free parking was another added bonus!  The hotel staff was super friendly and helpful.   We asked for food recommendations and they actually whipped out a map and guided us through the options by food type.    On one of the evenings we were there I ran down to buy some pop and a pizza deliverer had just entered the hotel for one of the guest.  He handed a small pizza to the two girls behind the desk but both had already eaten so they offered the pizza to me which was so generous!  It saved me a trip of having to run out again to get dinner.  
A review I had read did mention the loudness of other guest room doors closing.  It is rather loud but nothing that would deter us from returning.  The room had a mini fridge, microwave, and a Keurig coffee maker with all fixings you'll need to get you going in the a.m. (I bought a Keurig maker once we got home)
The hotel is in a great location.  We were in walking distance of the Space Needle, monorail, and the Duck Tours (which was one of the highlights of our trips!)  
WE WOULD DEFINITELY STAY HERE AGAIN!  and recommend to others.

10/07/10 | Link | Rating: 5.0
21. Francis C.
We're wrapping up our 3 night stay here @ the Maxwell in their "King View Room" and it's a great hotel in a great location with a view of the Space Needle.

Pros:
*  Free parking (most downtown hotels charge you 30-40 bucks a day)
*  Cool little perks (popcorn, k-cup coffee, fridge, nice tv, microwave )
*  Located next to Seattle center to catch the monorail into the free bus zone.
*  Quieter area than downtown bustle
*  If you need to drive, egress into and out of the area is trouble free.

Cons:
* None that I can think of.

The decor is a complete 180 from other "traditional" hotels we've been to during our travels.  There's an open shower for one (no shower door), no carpet in the room (modern laminate flooring), colorful wallpaper and matching sheets, awesome little perks like fridge and microwave for those leftovers from pigging out in town.  The toiletries they provide are good quality.  Your standard morning USA Today are dropped off at your door and on Sundays they have a larger edition of the Seattle Times in the elevator area.

There are some nice finishing touches with mini cupcakes and coffee for afternoon snacks in the lobby.

The bed is nice,  I would say moderately firm and the linens good.  Service is excellent.

The reason why I give this hotel 5 is because I've stayed in the downtown area and the rooms are smaller, the parking is expensive, and the amenities at this price range don't come close to the Maxwell.  The location is not  "downtown"  but to be honest, it's really not that bad with the monorail or even a short drive into town.

16/05/11 | Link | Rating: 5.0
22. Kim P.
What's not to like - hip, modern hotel right next to Seattle Center with great staff. I called around to find a deal the weekend after thanksgiving. Don't you hate it how the big chain hotels send your call to some central reservation number and they don't know anything about your city or specifics about the hotel? this is the main reason I chose Maxwell - great experience during the reservation and the hotel itself was perfect.

04/12/10 | Link | Rating: 4.0
23. Leslie H.
i have only positive things to say.....the rooms (and the whole hotel) are decorated beautifully.  they have lots of great amenities (love when i have a mini fridge to stow my doggie bags from going out to eat!).  the beds are heavenly (and i'm a bed snob, as i sleep on a tempurpedic in my own home).

i am astounded at some of the absurd things people complained about with this hotel.  the smoke detector being a "strobe light?"  have you tried closing your eyes when you go to bed?  it's a tiny blinking light--get over yourself.  we also had no problem with hearing anybody through our walls, floors, or ceiling.  it was super quiet, even to us light sleepers.

if there was one downside, it would be the coffee in the lobby.  it's super weak, which i didn't expect in a town that's so hell-bent on good joe.  that said, i would very, very happily stay here again were i to come back to seattle.

21/02/11 | Link | Rating: 5.0
24. Ika M.
we stayed here for five nights...so 1 star per night x 5 = 5 stars, right?  ...almost!

this place is in a prime location, with quick access to major local and interstate roadways.  we rented a car and there was plenty of complimentary garage parking.  i felt safe walking around the area and with the garage parking, it didn't matter how late i returned to my room.  the lobby is comfortably decorated.  i ordered takeout for a few meals and enjoyed them at one of the ~8 seating areas/tables in the lobby (so much better than eating in one's stuffy hotel room).

the staff was extremely accommodating and the rooms were comfortable, bathrooms were big, and there's a keurig for your personal use (this makes so much sense in a hotel).

it's good to catch a good night's sleep while on the road and maxwell is a quiet retreat a short walk from vibrant parts of the city.  the rooms can be quite pricey and there arnt luxurious amenities in the building, but you know you'll be housed in a clean, comfortable space.  i think the complimentary parking justifies the higher asking price -if you bring a car that is-.  seattle is not the most navigable city by public transport, so, if you stay here, please do bring a car!

27/05/12 | Link | Rating: 4.0
25. Hugo C.
Decided to stay here a night when my roommate was being a total beyotch, and so glad I did. Entering the lobby and my room, it was like a trip to Funky Town. Great decor, amazingly comfy bed, and really friendly staff makes me want to stay here more often even though I live in Seattle.

24/04/11 | Link | Rating: 5.0
26. Kendra H.
My husband and I just stayed here for 10 days while we were waiting to close on our house, not to mention we are in the middle of a military transfer from outside the CONUS.  We stayed on the 5th floor in a room right by the elevators. While some other reviewers have said that the noise was more than they could stand, despite the location near the elevators, we didnt find the noise to be any worse than any other hotel. It was actually pretty quiet.  Also, the decor was very hip and felt more like that of a Kimpton boutique hotel like Hotel Alexis or Monaco. I really thought the variety of colors, patterns, and textures added a very luxurious feel to the entire property. We had the King Aria room with a great view of the Space Needle. The room never felt small or cramped even though we were living out of it for such an extended amount of time with multiple large suitcases and other items we had to carry while in transit to our new duty station.The lack of a shower curtain in the walk-in shower was not a problem for us since it was so deeply recessed into the wall. This is a very common design in Italy and other parts of Europe so I can understand why some guests may have been surprised by the absence of a shower curtain or door.
The bed was comfortable and I loved the pillows. The duvet pattern was beautiful. The flat panel and DVD was a nice touch. We watched the entire second season of True Blood - we brought this with us when we moved, so the DVD player was a bonus. They have Keurig coffee machines, creamer and popcorn. The K-cups for the coffee machine were replaced everyday or you could request more from staff.  They have a safe in the room which we used  to keep our firearm, all of my jewelry that I had to bring with me do our military transfer (about $20k), my camera and cremated remains. We didn't have any problem with the safe at all and never worried about security.
The mini fridge popped open a couple of times and that was really the only problem we had with the amenities in the room.

The fitness center is pretty small,so make sure you're courteous of other people if you plan on using it. The pool is also very small but children we saw enjoying it didnt seem to notice. You wont be doing laps in it but if you just want a nice soak, it's adequate.

The lobby is enormous and has plenty of seating for guests if you want to watch the flat panel or enjoy the fireplace. They also have complimentary bikes for guests to explore the city. The pineapple mini cupcakes in the afternoon were cute and tasty. The business center has a printer and the staff will fax documents for you if need be.
Parking is very expensive in Seattle even for those of us that live here. In hotels, it's usually even more ridiculously expensive. The Maxwell is located in Queen Anne and parking in that neighborhood is always a challenge. The Maxwell offers FREE parking. Their spaces are a little small but we never had a problem finding a space at any hour of the day. I left the property before 6am most days - returning around 645am, and leaving again at 1445 to pick my husband up from work and returning anytime after 1530, and still no problem finding a space.

They do not have bell service or valet, so you will have to park your car and carry your bags yourself. This wasn't a big deal to us. They do have a luggage cart if you need it.

Although we didnt have a pet with us at the time, The Maxwell is also dog friendly, and will provide dog bowls and treats to canine guests. Just another great bonus of this property.

The staff was always very accommodating and friendly. Their response time was excellent to any requests we had.

I think whatever kinks they had in the beginning they've since worked out and they're doing an excellent job at providing a fabulous place to stay for a very competitive rate. They extended us a government rate for our military status. That's always appreciated.
I would definitely recommend this hotel to friends and if we ever need to, we'll stay there again.

Thank you Maxwell staff, we had a very enjoyable stay!

21/07/10 | Link | Rating: 5.0
27. Bernadette V.
This is a wonderful hotel, well located in the Queen Anne neighborhood and within walking distance of the Seattle Center and Space Needle. There are several restaurants within walking distance as well as a higher end grocery store 2 blocks away. The hotel staff were also able to provide take out menus for restaurants which deliver when our 2 year old wasn't in the best condition to dine out during our trip.

The staff is extremely friendly and helpful. The rooms are spacious, very clean, and smartly decorated. There's free wi-fi and the hotel will also lend free DVDs to view in your room (there's a DVD player in the room). The hotel even had a free activity bin to lend out for guests with kids. The hotel has free parking on a first come first serve basis but parking is tight for larger cars. It's a great hotel with a lot of character. Would definitely stay here again on our next trip to Seattle.

15/11/11 | Link | Rating: 5.0
28. Chancy F.
Got a great deal on this hotel with my flight on Travelocity and thought, why not?....Good thing, too, cuz this is probably the best hotel I've stayed in so far--and definitely the best for the price.

The decor is totally hipster. The staff is incredibly nice and helpful--they would print out driving directions for us whenever we asked them how to get places. They put out yummy mini pineapple cupcakes every afternoon. They are really well located, just at the base of the Queen Anne neighborhood, really close to the Space Needle and the Monorail, which will take you to downtown in two minutes and you can walk almost everywhere downtown from there. The bed was super comfortable; one friend complained that it was too cushion-y, but I loved it. The shower head was really high up, which was a nice change for a tall girl like me not to have to hunch over to wash my hair.

Really, the only thing that I didn't like was that the mini fridge was at room temp even though it was on--although I'm sure if we'd complained they would have fixed it.

07/09/11 | Link | Rating: 5.0
29. Lana G.
Rating this hotel has been very difficult because the service was highly professional but the hotel appeared to have been planned, and the fixtures within it selected, by amateurs.

We decided to stay here instead of at the Hampton, just a few blocks away, because of the reported problems with the HVAC units there (as reviewed on Yelp). Here, however, our HVAC was the same under-window-mount, blow-across-the-bed design. We called in maintenance after the first night because we heard what sounded like water trickling through it as it operated, and that's not a good sound to hear in an electrical device. After maintenance got through with it, it did not work at all. We called in maintenance a second time, after which the fan would operate but the unit would not heat. So, we gave up. Except for one night when we walked back to the hotel chilled by rain, the room remained warm enough without the HVAC.

This same problem also illustrates staff's outstanding service. When, at checkout, the manager on duty heard about the HVAC, he appeared appalled and knocked a day's rent off the price of the room. The entire staff seemed similarly and genuinely concerned throughout our stay. They did their best to make it pleasant despite acknowledged problems with a hotel that was only a five or six months old. They were always upbeat, although five or six months is too long for a shake-down cruise and several of the problems were not going to be rectified because they were built in.

Let's start with the location and related issues in rainy Seattle. Despite reports to the contrary, you CAN beat the location, which is on the back side of Seattle Center, where the Space Needle is located. And contrary to other reports, the hotel is not close to the monorail. The distance is five or six blocks, IF you can find the shortest route to the monorail through the maze that constitutes Seattle Center. Finally, although the hotel is within walking distance of a dozen or more restaurants, the better ones (again as reviewed on Yelp) are five to ten blocks distant. This means that guests wanting a good meal WILL take many a long, rainy walk, because the hotel has no restaurant and no reasonable means of creating one, despite a huge lobby that could only be justified if it included a plan for a restaurant. We inquired and learned that there is no such plan. Indeed, there is no kitchen. Installing a kitchen would require an expensive remodel of this new hotel. Neither is there a hotel breakfast, although that presumably could be catered. The hotel does sell breakfast sandwiches and cookies. We tried them one rainy evening. They were so bad that it's probably just as well that management does not attempt to select a caterer.

The room and associated services were a mishmash of good and bad ideas. Unfortunately, the good ideas were sometimes poorly executed; but I'll begin with the good. The room was fairly quiet. The bed and the TV were both good. The TV was accompanied by a DVD player. A decent selection of DVD's were available for checkout in the lobby, at no additional cost. Off the lobby, the hotel provided two computers which seemed always available, again at no additional cost. The elevators were slow but, again, always available. The maid service was excellent. The floors were hard, a good sanitary practice, although Lana wanted carpet.

Now, the good ideas poorly executed. The room contained both a mini-fridge and a microwave, which offered an opportunity for intimate meals in the room, even though the nearest grocery stores were five blocks distant; but there was no table where two people could eat. The bath counter was spacious and kitchen-counter high, which approaches the height needed by most contemporary Americans; but the counter circled out around the sink, forcing those performing their ablutions two feet from the mirror and four feet from their image, a bit too distant for shaving or makeup application. The large bath mirror contained lights within it, perfectly positioned and diffused; but they were too dim, and that compounded the difficulty of using the distant image. There were two mirrors outside the bath, one full length, but again poorly lighted. On weekdays, USA Today was delivered free to the rooms; but on weekends, there was no paper at all, not even for sale, short of a five-block walk to the nearest grocery store.

Finally, the bad. The Keurig "One-Shot" coffee maker made a just one bad cup of coffee at a time and it was hard to use. The opening to the one-cup water "reservoir" was quite small and there was no funnel or pitcher for pouring a narrow stream. The call instructions on the nearby phone were under plastic but badly warped and the reason was obvious: the phone had been repeatedly doused with water as guests tried to hit the opening in the Keurig with a cup of water. The shower was a large walk-in with no door or curtain, which made it drafty, especially as there was no way to shut off the shower vent.

27/11/10 | Link | Rating: 2.0
30. Veronica H.
We loved our overnight stay and wish it had been longer. The decor is funky and energizing and the hardwood floors give it "clean" feeling. They keep their rooms and entire hotel comfortably cool which we appreciated.

The front desk staff were very helpful, efficient, and friendly. They even called a cab for us when we were in a rush.

My only drawback is that I wish they had a continental breakfast. Nothing fancy, maybe just some yogurt, fruit and bagels that guests dont have to pay for.  We did visit the espresso bar though, and I enjoyed my croissant cinnamon roll that the barista warmed up for me.

We will be back!

06/07/11 | Link | Rating: 5.0
31. Steven A.
Great hotel!! I will always stay here when in Seattle from now on. Great room, excellent and professional service with awesome decor!

26/01/12 | Link | Rating: 4.0
32. Shana N.
Great hotel, great nightly rates and friendly staff!  We stayed 2 nights in a King Aria room.  Room was well laid out, small sitting area, flat screen TV, dvd player, fridge, microwave, coffee maker and safe!  It had it all!  The bathroom was huge with a beautiful marble countertop.  Great amenities in the bathroom, not your typical cheap, off smelling products.  We were greeted by 2 people at the front desk when we arrived, we had mini pineapple cupcakes and the check in process was a breeze!  We had a room with a view of the Space Needle.  Great curtains to make the room extra dark for those of us that aren't morning people...that would be me!  I enjoyed sleeping in and then letting the light in when I was ready.  
Small indoor pool, but heated, lots of seats and big windows.  Many seating areas in the lobby that were frequently occupied!  Free parking...how fantastic is that?!  
So many places to walk to - we went to Jabu's, Peso's, Hula Hula, Ozzie's, Oskar's and Dick's drive in!  Monorail is easy to access by foot also, we took that downtown one day, scenic route and quick!  
My only complaints were minimal - the elevator makes a terrible noise at each floor (so glad I didn't have a room close to that!) and the coffee from the espresso stand was terrible, like not drinkable.  Not to worry, many other coffee choices within walking distance.
I can't wait to stay here again!

17/05/11 | Link | Rating: 5.0
33. Bethany B.
This is a hotel that I will be visiting again soon. There are many reasons why this hotel get's a five-star rating:

Pros:
- Great views of the Space Needle and close to Seattle Center
- Great location. Close to shops, cafes, restrauants, and Teatro Zinzanni! It's literally a five minute walk and if you are out of town and going to TZ pick this hotel as you get a discount when mentioning the Maxwell.
- Very spacious rooms and comfy beds. This is probably the most comfortable hotel bed I have slept in.
- Very unique and modern deco throughout the hotel. The lobby is amazing with plently of sitting areas and a coffee stand. They do provide coffee and cupcakes in the lobby and I was going to sample one when some woman took the last eight cupcakes and ran back upstairs to her room with them. I know they are little but come on . . . . You had to take eight of them? The kid behind me didn't even get one.
- FREE PARKING. This is a good one. Covered parking that is free which is nice on the Queen Anne area.
-Flat screen TV and free wireless internet.
-Free coffee, bottled water, and pop-corn in the rooms. No extra charge if you open up the pop-corn.
- We didn't get a chance to use the gym or the pool but we did take a quick peep. They looked well maintained and the pool is perfect for kids to play in or just for a soak. No swimming laps here.

Cons:
- Bathrooms are very spacious but the shower can be a little strange to some folk.  They are constructed to be open with no door or shower curtain. I have been to Europe so this shower wasn't that unusual to me but my husband was a little weirded out by it. But they did install a shower curtain for some privacy but honestly it didn't bother me that  much.
- We didn't stay long enough! I was a little depressed checking out.
- That lady was greedy with the cupcakes : /

This is a great hotel that everyone should check out. It would be perfect for a bachelorett or birthday party. Check in early if you can to guarentee a parking space and grab a cupcake before someone snatches the whole plate . . . Really though who does that?

07/08/11 | Link | Rating: 5.0
34. Kristin M.
We LOVED our stay here! Decent price. The rooms are cute and CLEAN. The staff was helpful and friendly. The view is pretty great. You can find plenty to entertain yourself within walking distance (and Teatro Zinzanni is across the street!). So park your car (in their secure garage - for FREE!) and wander Queen Anne.
Can't wait to get back for another sneak away date night with the hubby.

P.S. Why not swing into the Rock Bar and Grill in the lobby and drink a ridiculously yummy cocktail spiked with a jello shot in a flashing lava lamp? Good times! I wished that we hadn't just come from dinner because it smelled awesome in there!

01/03/12 | Link | Rating: 4.0
35. Brittny B.
This hotel is in a great location and is GREAT!  We stayed there so we could be close to the Key Arena for a concert.  Staff is friendly, hotel is clean and close to a bunch of great restaurants.  The decor is very modern and everything felt new.  They have yummy smelling Tommy Bahama amenities.  Size of room was great, beds are comfortable and pillows are good.  There is a safe in the room and an umbrella for just in case.  I didn't get a chance to try the Espresso shop, but it looked like it had potential.  I will absolutely stay here again when deciding to have a fun night out in Seattle.

12/03/13 | Link | Rating: 4.0
36. Rick C.
Stayed at this hotel while in Seattle on business and pleasure. Would rate it between a 3.5 and 4 but can't rate it 3.5 so giving it a 3 for reasons listed below.

Location is great. Public areas beautifully decorated in night club, blues, circus type decor...ok, so try to figure that description out. Just very hip and chic environment.

Rooms beautifully decorated. Bed cushiony comfortable. Nice big walk-in Shower. Hardwood floors in the room...which leads to my one complaint. Rooms can be noisy.

Every time someone entered the room next door with any type of heeled shoes, it was very noisy. In addition, we had a connecting door room even though we didn't need a connecting room. It appeared from the sounds of things that the other rooms bathroom was just inside this connecting door so we could hear everything going on in the bathroom.

Loved the vibe of the hotel. It was easy walking distance to Lower Queen Anne and to the Seattle Center Monorail for easy access to downtown, waterfront and Capitol Hill.

They had bikes for guests to use, which we never got around to doing but would have.

Overall a great property except for the noise factor. And the noise was mostly as people came in at night and got up in the morning. So it wasn't much different that most hotels except the wood floors just amplified the noise.

Yummy cupcakes in the afternoons...you just can't eat one!

We took the train from the airport to Westlake Center then a cab from Westlake to the Hotel. $2.50 for the train, $8 for the cab. $10.50 total versus $40 for a cab. Could have taken the Monorail from Westlake then walked to the hotel and the price would have been a total of $4.50. But from the monorail to the hotel is about a 20 minute (6 block walk) with luggage.

13/09/10 | Link | Rating: 3.0
37. Maria P.
Had a wonderful stay here... free parking was a definate plus, as well as the location. It was an easy walk to the light rail going downtown to Pike's. Beware the one way streets though- we got lost for a good ten minutes or so driving here once we exited the freeway.

Loved the modern look of the room and lobby. Mini pineapple cupcakes were sweet...but unfortunately only got them at check in, didn't see them out there the next two days we were there.

The shower didn't have a door, which was kind of wierd. And we didn't have a view of anything from our window. But the room was comfy and spacious enough. And the bath amenities?...omg they smelled soo good I took them back home with me. It's some kind of wonderful fig-lemon-basil type scent...mmmm....

15/09/10 | Link | Rating: 5.0
38. Christine H.
What can I say! This newly opened, chic and hip hotel near downtown Seattle (located in Queen Anne area) is a must stay during your visit. With 20% off via Yelp, free parking AND free wi-fi.. I really don't think there is any other way to go. Most other hotels in the downtown area will charge an arm and a leg ($40/day) for parking in their garages which is not only astronomical but appalling!

When we got to our room, I was NOT surprised at how nice it was as we were given a very telling preview judging from the lobby and hallway decor. It truly is unique and very hip! Not your typical classy, but old-fashioned decor that is usually found at other hotels.

We received wonderful service from the hotel staff and really loved the room. The beds were nice and comfortable and the room featured a flat-screen TV, fridge, safe, coffee maker and other amenities.

Next time I am in the area, I would not hesitate to stay at the Maxwell Hotel in the Lower Queen Anne/Uptown area!

$135/night with 20% discount booked direct.

09/06/10 | Link | Rating: 5.0
39. Dove B.
Can't say enough about the Maxwell and everyone there!  Free parking--free wifi-- and free water in the room, which sadly these days is unheard of!!  When I commented on how pleasant it was to not have to pay for these amenities, Melony informed me that the people who worked there had been there since they opened three years ago, think of themselves as a family and the hotel as their home which they are opening to us the guests; we are already paying to stay there, and shouldn't have to pay for anything extra!  This is a delightful anomaly!  She then proceeded to assist myself and three girlfriends, there on a girls trip, with a wonderfully comprehensive photo shoot!  Got some great shots, thanks Melony!  Also props to Aaron and Jacob; such friendly staff, we felt right at home!!  
The room was great, nice view of Space Needle, convenient, beautiful decor and comfy comfy comfy.  We thoroughly enjoyed every moment of our stay and will definitely be back!!!!!

28/05/13 | Link | Rating: 5.0
40. Poma Celeste T.
We got off to a rocky start because of some pet fees and contracts that wasn't made clear to us prior to check in, but the assistant general manager, Tyler made amends and treated us well. (So well in fact, that I made strides to get him tickets to see Bob Dylan!) He even took the time to send us a follow-up letter after we checked out.

The hotel is pet friendly, modern and the rooms are good-sized. The staff is pretty accommodating, and welcoming. Parking is great, and there are great pubs and restaurants nearby. Everything you're looking for regarding hospitality.

Yes, we would stay here again, and we definitely can't wait to do so!

17/09/10 | Link | Rating: 4.0
41. Cary P.
Loved the decor, the size of the room, the PRICE, the friendly, generous staff (carried up my luggage while I ran off to a meeting and wouldn't accept a tip) and it's a great location!

I will use this as my "go-to" Seattle and spend the leftover dough on great food and shopping!   Free parking!  Cupcakes on check-in!  Free microwave popcorn and really good in-room coffee!

McMenamin's brew-pub across the street for food, plus a refrigerator for left-overs.  

I LOVE it.

07/10/10 | Link | Rating: 4.0
42. Jennifer L.
This was an awesome boutique hotel that I'd totally return to if I ever went back to Seattle. The price was decent and the amenities/decor were fabulous! Their theme is modern, contemporary, with pineapples everywhere! I love that they have little pineapple cupcakes out in the afternoon along with coffee. The decor of the lobby and rooms are very chic and the people were very kind as well. The room also had a mini-fridge that made it convenient for us to store liquor and food we purchased at the local store (within walking distance). They also provide a free shuttle service to just about anywhere you'd want to go in the Seattle area. We used this service several times to get us out to the pier and to other areas we were checking out. And our driver was nice enough to provide us with a map of the city and recommendations for places to check out. The hotel isn't super close to the busy, downtown area, but I think that made for a good balance. We went to the downtown area as well as the pier pretty much every day that we were in town so it was nice to come back to the hotel where it was more residential, calm, and a bit detached from the busy hustle and bustle of the city. Fabulous hotel!

05/10/11 | Link | Rating: 5.0
43. natasha a.
I had not signed up to Yelp prior to this post...and I went through all the effort of signing up just so I could write this review & inform others of my experience.

My family recently booked 10 hotel rooms...not 1, but 10 rooms to accomodate visiting friends and family!  We were initially impressed with the exterior of the hotel and their various accomodations.  

This review is not based on their look, location, or rooms...this is focusing on their service.

When initially booking the block of 10 rooms, we were very satisfied with them.  The person that we spoke to was very nice.  A few months ago something must have changed in terms of their management or personnel b/c our satisfaction quickly deteriorated.  They were rude and did not accomodate very much at all.

Here are a few things that went wrong...

#1
When making the reservation, one of our guests was ensured that their 2 room reservations would have a connecting door.  This was confirmed via follow-up calls prior to arrival by 3 different staff members.  Upon check-in, they were informed that the hotel didn't even have connecting rooms, and it was a mistake.  When our guest expressed their disappointment at the unfulfilled (yet previously confirmed) request, the staff member rudely remarked "well you can check out and go somewhere else."

#2
We left gift bags for each of the 10 hotel rooms that were booked.  We only found out on the last day of the reservation that many of our guests did not receive their surprise gift bags.  When our guests asked the front desk about the missing bags that were supposed to be given to them, they replied "We have lots of guests staying here and they must have been given to someone else" - with no further explanation or an apology.  Once again - they were quite rude.  This happened to approximately half of our guests.

...These are only a few of the incidences that occured with our reservations.  I don't know what happened to their service, since based on the previous reviews they seemed to be quite nice.  Perhaps it was because Bumbershoot was coming up - and they would rather cater to the incoming clients that may come in (we booked FAR in advance and I bet there were requests for last-minute hotels).

Little do they realize that they were dealing with a few local business owners and as well as some from various other states.  If they were concerned about Bumbershoot, well, too bad for them since I actually work for a major music company, and my coworkers do the travel & accomodation booking for some of our company's executives...AND we often recommend places to our 100+ record labels & artists - so you can be sure that I will not be recommending this hotel to them.  

Maxwell Hotel...you might want to work on your customer service.  To anyone looking to stay there or host guests for special events, weddings, clients, etc. - stay somewhere else.  It will save you the headache.

31/08/11 | Link | Rating: 1.0
44. Diana M.
Clean, modern and posh.

When you walk into this hotel it just gives off an elegant traditional air with a few modern elements mixed in (seen in the lobby furniture and the carpet).

Although I haven't had the pleasure of staying here I have attended a few events here and was pleased with the atmosphere.

The conference room was a little small but filled with comfy lounge furniture and a large flat screen TV. The bathrooms nearby were very clean.

Also, you can't beat the location. This hotel is only a block to Seattle center and is within walking distance of EMP, the Space Needle and the Seattle Monorail (which takes you downtown in a matter of minutes)

Perfect for tourists. If we ever needed a hotel in the Seattle area, this would be the first place we would go!

30/10/10 | Link | Rating: 4.0
45. Tim H.
I stayed here for two nights in early September and, overall, I would give the place a "pretty good" rating and would probably stay there again.

Pluses:

Queen Anne location, if you need to be up there, close to Seattle Center and Space Needle.

Price is right.

Free parking. Nice staff. Clean. New. Modern (dare I say somewhat "cool"?) decor and vibe.  Free cupcakes in the afternoon.  Pretty big rooms.

Minuses:

No scale that you can borrow to weigh your suitcase to make sure it is under the detestable 50 pound airline limit--you must haul your giant suitcase down to the health club and weigh it.  Take it back to your room.  Remove an item or two.  Repeat.  Very tiresome. The hotel should have a small scale to lend their guests.

No shower curtain in the shower area and the bathroom opens directly into the bedroom--your better be friendly with your roommate, since you will probably see a lot of them!  I dig the open shower concept, generally.  But in this case all you get is a wet floor and goose bumps, since the low flow shower head makes it difficult to really warm the bathroom [see next].

The bathrooms could use some supplemental heat.

The damn thermostat is so bright that it is actually kind of annoying--I ended up covering it with a piece of cloth.  On the other hand, you won't need to bring a nightlight!

No restaurant.  I like to have breakfast in my hotel so I can, shall we say, take care of business afterward.

17/09/10 | Link | Rating: 3.0
46. Mayumi O.
Located in the Lower Queen Anne/Uptown neighborhood of Seattle, this hotel opened on March 22, 2010. It's a perfect neighborhood for people who don't want to be right in the middle of downtown, but close enough that you could get to the downtown area in a 15 minute walk, bus or cab, or via monorail from the Seattle Center to Westlake.  The hotel is really close to a lot of bars and restaurants about a block away to the south, or, if you're really brave, you can trek it up Queen Anne to the north of the hotel about 5 or 6 blocks uphill.

When we checked into the hotel, we were greeted by two very friendly staff. The decor of the hotel lobby is really beautiful, vibrant urban modern with a beautiful pineapple mosaic on the floor of the main entrance.  There is a large lounge/sitting area next to the front desk looking out on Roy Street and another sitting area next to the fireplace and flat screen television. The rooms themselves are really modern, seeming to appeal to the hip traveler. I was personally obsessed with the wallpaper in the foyer of the room, blue-ish with chandelier silouettes. The room has hard wood floors, the bathroom is large with a large shower, the mirror in the bathroom is backlit to add more light to the room.  There's no hairdryer in the room, but you can ask the front desk and they will gladly give you one.  There is a mini fridge, microwave (for the complimentary popcorn), and coffee maker in the room. Free wi-fi is a HUGE plus, because free wi-fi is really rare these days. OH! There were mini-cupcakes and coffee this afternoon in the lobby! I'm not sure if this is a regular thing, but they were SO CUTE! The only minuses, and these are really small minuses, there isn't a lot of closet space or drawer space for clothes. The bed is really comfy, but the sheets feel a little rough. Overall, I would definitely recommend this hotel to anyone of my friends and I will definitely stay here again.

31/03/10 | Link | Rating: 4.0
47. Liz M.
My friend has a theory about hotels.  It all lies in the bathroom and from there, it can tell you everything you need to know about the rest of the place.   The bathroom is very clean, modern, and well-stocked with things called hair protector and body  refresher.  The only thing amiss is there is no shower curtain.  And I don't mean they forgot to put it up, there's no where to put it.  There's also no fan in the bathroom, which actually worked out well to smooth out some wrinkled clothes!

In essence, this hotel is a little off.  Not to full blown bozo, but a little out there at first glance.  It only opened in March for 2010, and like someone else said, there are a few kinks.  I'm not a fan that housekeeping came around at 9:00am and started the vacuums shortly thereafter.  If you want to sleep in, good luck!  I liked the location, near Seattle Center and we actually walked to Pike's Place with no worries (mind you, we are NYC walkers).  We also rented their free bikes to go around U-Dub.   The bikes are the three speed, back break ones you had when you were 12, but they worked.  Parking is free but if you are coming in late, it is REALLY tight.  We came back at 10:30 on a Thursday night, and we barely got in the one spot left.

The rooms are clean and they offer to not change the sheets unless you put a card on the bed asking them to change them out.  I always appreciate that.  The fridge, microwave, popcorn, and coffee was very much appreciated.  The beds were comfortable.  As I am looking around the room, I defy anyone to find a print-type or color that these people missed.  Plaid chairs, checkered blanket, fleur-de-lys' comforter, wooden floor, zig zag curtains, rainbow lined carpets.  It works, but as I said before, it's just a little off.

Don't miss their pineapple theme which was explained to me as the sign of hospitality according to one of the staff.  They have free pineapple cupcakes every afternoon with coffee in the lobby.

09/07/10 | Link | Rating: 4.0
48. Marina D.
We loved this hotel!  Our room was clean, spacious and comfortable.  The room was stocked with complimentary water bottles, coffee and tea for the coffee maker, popcorn for the microwave and creamer inside the little fridge.  They have a shuttle to take guests to nearby attractions.  Our shuttle drivers were awesome and a highlight of our stay.  The hotel is a few blocks from the wonderful Metropolitan Market.  We went there every day to get snacks and drinks that we kept in the little fridge.  In the evenings, after resting up from sightseeing, we enjoyed walking through the Queen Anne neighborhood.  We had no trouble getting to and from the airport via a combination of monorail and light rail.  We'd love to stay again.

30/07/12 | Link | Rating: 5.0
49. Les L.
If this place was closer to Downtown Seattle, I'd have liked it more.  It's boutique, has cool modern furniture and gives you apple cider K-cups.  The rooms are spacious, open, and comfortable.  The real drawback for me was its location.  While it can be reached via local buses, the wait can sometimes feel interminable and the nearest stop is at least a 10 min walk away.  Fine on a sunny day; less than desirable on a rainy day.  But like I said, APPLE CIDER K-CUPS!

18/01/11 | Link | Rating: 4.0
50. Amy E.
For the price, I can't think of a better option in town.  This is my second stay and this time I brought my dog.  They are always friendly upon check-in.  There is FREE parking.  (Paying $40 for parking at downtown Seattle hotels drives me nuts!)  They gave my dog treats upon check in.  The lobby and rooms are modern and stylish.  (Much more interesting than the big box hotels.)  They brought my dog two dog bowls and a cedar dog bed.  (So nice!)  And they have A Keurig with quality tea and coffee with ample amounts of chilled cream and raw sugar.  There is a microwave and refrigerator for leftovers and snacks.  I am a huge fan of the Maxwell House.  Depending on what you are doing in Seattle, it is slightly off the beaten path or right in the middle of the action.  After staying downtown a couple of weekends ago, we enjoyed how quiet it was here.  Highly recommended.

17/02/12 | Link | Rating: 5.0
51. P J.
Location convenient.   Concept original.   But, I have to say the housekeeping staff did a lousy job on second day of our stay.  The bed was made and two of four pillows put on bed.  Bedspread and rest of pillows were where we had left them the previous night, floors not cleaned and rug not vacuumed.  This is not acceptable.

21/05/13 | Link | Rating: 2.0
52. Brian G.
Plusses
+Modern, clean hotel
+Pineapple cupcakes in the evening
+FREE BIKE RENTAL (needed for this poor location)
+Nice room
+Tully's coffee in room
+Popcorn & microwave in room
+Did face the Space Needle & Downtown skyline

Negatives
-Bad location. In the Queen Anne neighborhood. This would only be a good location for parents and kids since the Seattle Center is a children magnet like Disney World.
-Seattle is boring. Just because this hotel is in Seattle it gets one less star. I realized there is no reason for a tourist to come to this city. I saw all the "attractions" and I was not too satisfied.

19/11/10 | Link | Rating: 3.0
53. Brent C.
Positives:  LOCATION, LOCATION, LOCATION!
Good price.  Free parking.  Comfy beds.  Open rooms. Chic and trendy.  Bright and colorful.  Espresso bar in lobby.  Big plasma TV in room.  Nice bathroom.  Mini fridge and coffee maker.  Staff was friendly and nice.

Negatives:  NOISY!
We could hear the neighbor's TV.  We could here the people out smoking next to the drive up part of the lobby at all times of the night.  All the elevators are at one end and our room was on the other end.  Parking was tight.

Honestly for the price and location, I would definitely stay there again.  But I'll be asking for a room on the other end of the hotel.

03/11/10 | Link | Rating: 3.0
54. Monica R.
What a great find. Easy walk to the Space Needle, Queen Anne's Ave & lots of restaurants to choose from nearby. Loved the doggy welcome kit. Room was super clean and comfy. The staff was very accommodating. Can't wait to go back!

07/08/12 | Link | Rating: 4.0
55. Janet S.
had a very nice time at this hotel. very restful. polite staff and lovely area.

12/08/13 | Link | Rating: 3.0
56. HEATHER T.
I have yet to actually stay at this hotel  - I had it booked for 1 nights stay and then cancelled due to changed business plans. Somehow they booked me for 2 rooms and charged my card twice - talk about miscommunication!!  But based on the Customer Service I received from Matthew in Reservations, I will for sure be returning on my next trip to Seattle!!

He was patient and kind, and helped work through my issue without a hint of frustration or annoyance in his voice.

Thank you Matthew. You save redeemed Maxwell to what could have been a horrible review.  :0)

30/09/11 | Link | Rating: 4.0
57. Jami S.
Really "cute" hotel.  We stayed here for my office Christmas party.  The rooms were nice and decorated well.  It was clean.  I didn't hear any noise.  Bed was comfy.  Pool looked pretty small.  Everyone was friendly and it's in an awesome location.  Taking my daughter and her friends there this weekend to celebrate her birthday.  Will update!!

01/03/12 | Link | Rating: 5.0
58. melissa s.
Everything about this hotel was perfect. I would recommend it to anyone and will definitely be staying here on my next trip to Seattle.

29/08/12 | Link | Rating: 5.0
59. Candice M.
Came to Seattle last December for a Dave Matthews concert at the Marion Oliver McCaw Hall, so I picked this hotel because it was a block from the venue, had good reviews, and the price. Really great price. If I came back to Seattle, I might stay somewhere else just because the location was only good for the concert (or the Space Needle). We walked down to the monorail and took it to go Pike's Place. Wasn't too bad, but a little inconvenient if you have no reason to be near McCaw Hall.

I loved the hotel. The decor was awesome. It was very eclectic patterns and prints, but somehow it all worked together.

Very friendly staff.

Rooms had an unstocked fridge and microwave!  Such a plus. One night we bought pastries to warm up the next morning and juice so we could lay in bed and have breakfast.

Bed was really comfortable; and I didn't notice any noise like other people did, but by the time we got back to the hotel we had a few drinks in us so we slept pretty soundly.

It was only a few blocks away from Citizen, a really good Creperie, and from MetroplitanMarket, where we got some good beers and snacks to stock our fridge. Also close to Caffe Zingaro, which had some great coffee.

16/04/11 | Link | Rating: 4.0
60. Sarah J.
I am a fan of The Mawell Hotel. And here are my fabulous reasons:

FREE parking: private, gated, covered
HIP decor: mix of modern and art deco, whimsical and simple
LARGE rooms: they even had a jetted tub, open shower, and  a great view of the space needle
LOCATION: just a couple blocks from the space needle/City center and the Key Arena, lots of quaint  restaurants within walking distance, yet tucked up against Queen Anne with little traffic and not too busy
PERKS: order "ala carts" to your room- free carts include kids activities such as scissors, papers, markers, games, or the "surf" cart- laptop/printer, or pay extra for a "romance cart", "space needle cart", and a few others.  Free bottled water and popcorn in the room, indoor swimming pool (although rather small) and weight room

The only con I found was our bathtub did not look like it had been cleaned.  We called for housekeeping at 9pm and they came right up and cleaned it for us.

Would definitely recommend and stay here again.  We got a great rate of $139 a night, but if you go with their best available rate (around $240 I believe) you get the third night free!

29/06/11 | Link | Rating: 4.0
61. Yazmina N.
I really enjoyed my stay here, the hotel decor is gorgeous. As well as our room, very cozy the pillows are amazing! Slept like a baby. It's always fairly close to many restaurants, the space needle is walking distance. I also really liked that they offer complimentary shuttle access. Definitely a hotel I will recommend  :)

16/10/12 | Link | Rating: 4.0
62. Maree B.
Very cute, well appointed hotel close to the Seattle Center!  Nice pool, cool decor, darling little cupcakes upon check in....Loved it all!  The staff were a bit snippy but they had so many other nice things going for them that I'm not taking a star off this time.

05/10/12 | Link | Rating: 4.0
63. Char Y.
loved our stay here! the staff was super pleasant and information, especially tammy, she was great in giving recommendations for restaurants and to sight see. the room was clean beautiful and spacious with hard wood floor and a huge bathroom. we even borrowed the complimentary bikes to tour the city. they also provided complimentary van service. what i loved the most about the place was the free underground parking, free wi fi, and the awesome location. it is located in queen anne with nice neighborhood walks, shops, and bakeries. it's also close all the tourist attractions. we'll definitely stay here again!

22/04/13 | Link | Rating: 5.0
64. Andrea T.
Maxwell hotel is AWESOME!
I stayed here for my seattle trip and the hotel is hip, contemporary, and the customer service is awesome.
A major plus is the shuttle service that runs 7am-3pm and it's basically a taxi service.. for FREE!!!
How much better can that get?
In addition, the hotel is located/near the space needle and very walkable to many destinations.
Maxwell offers complimentary bicycles, a la cart services (netbook & printer), and is super quaint and cool.
The rooms are huge and spacious!

Love this place, I wished we had a longer trip just so I could enjoy the room more!

only one thing (but not a deal breaker at all) the shower is kind of weird and is part of the bathroom, and kind of reminds me of Europe.

07/07/11 | Link | Rating: 5.0
65. Langdon A.
This is a tricky place to rate. As it's still pretty new, and therefore clean and stylish with nice furnishings, you really want to like this place. However, there are a number of little issues here that offset my enthusiasm. The good news is those issues are almost all easily solvable - they're not fatal design flaws. This is why I'm still going to rate The Maxwell 4 stars, and would probably stay here again.

The Maxwell has sort of a "boutique-lite" thing going on - stylish and sleek, but not at the level of a W. One major thing missing here is a bar/restaurant. Considering the immediate neighborhood only has some small and not noteworthy bars and restaurants, that's not an insignificant thing. It does look like they're going to have a restaurant open on one side of the hotel building soon though (some sort of wood-fired pizza place maybe?), so this could change.
 
A little more on the location - if you're trying to use public transportation to come here, it's a solid 10 minute walk from the Monorail, which can be rough with luggage and if it's raining. There's a MetropolitanMarket (it's like a Whole Foods) about 3-4 blocks away, which is nice.

Other niceties: good free WiFi, comfortable beds, free parking (although parking is much easier/cheaper around here than Downtown), microwave and fridge, friendly staff (first bullet point below notwithstanding).    

Now, for those solvable issues I mentioned:

- Their check-in policy, with blind adherence to 3PM as check in time, is absurd. I have no issue with not being allowed to check-in at 12 noon, but when I returned at 2:10pm and asked whether I could check-in now, the girl at the front desk simply looked at her watch and told me "in 50 minutes". She didn't check the computer or call housekeeping or anything to see if there might be a room ready. And having spent almost a week there, I can assure you housekeeping starts cleaning rooms around 9AM.

- Regarding the showers, while I don't understand the logic behind having no curtain or door, I didn't care so much about that. What I did care about was the weak water pressure from the shower head. It's mounted fairly high, and pretty much just drops the water. But perhaps it was only an issue in the room I stayed in, as I am surprised it hasn't been mentioned by others.

- Mini ironing board was inconvenient to use.

- The incessantly blinking smoke alarm right in the middle of the room is irritating at night.  

- Nice TV, but the signal isn't HD so it's wasted.

- Lastly, my room averaged about $165 a night, which was decent, but this struck me more as a $140 a night place.

I'd love to see The Maxwell address these issues, as this could be a 5 star rating.

10/10/11 | Link | Rating: 4.0
66. Rebecca C.
We have been staying at the Maxwell since it opened. It's extremely quirky for a large hotel. It's not so much a boutique hotel as it is a clean, modern place that marches to the beat of its own drummer.

The rooms are so massive that a couple could spread out all their luggage and still have space to practice yoga, should they so choose. The bathrooms have huge walk-in showers, although they don't quite spray enough water to be suitable as a two-person shower.  

The entire establishment is decorated with a dizzying array of clashing colours and textures.

The location is ideal as its right in the heart of the city, but that is also a hindrance if there is an event going on at Key Arena or Seattle Center and you are trying to get back to the hotel. And there never seems to be enough parking in the hotel parking lot, although there's plenty of street parking.

The staff are friendly and helpful. There are artistic interpretations of pineapples everywhere. The staff like to explain why there are pineapples everywhere.

29/10/11 | Link | Rating: 4.0
67. Lindsay P.
My newly wed husband and I stayed here the night of our wedding and I really liked it. Check in was easy and quick; the hotel was nicely decorated with a retro feel; the room was clean and somewhat large considering other Seattle hotels. They have free parking.

Our bosses paid for the room for us and had a bottle of champagne and a bouquet of lilies put in the room. The choices the staff made were fabulous.

I found the shower to be a bit weird, but other than that the bed was comfortable and they had a Keurig coffee/tea maker in the room. I hadn't ever used one before and I really liked it! They also provided bottled water.

I would recommend this hotel for someone who isn't afraid to pay a bit more for their rooms and get better quality.

29/06/11 | Link | Rating: 5.0
68. Dennis A.
During my flight up to Seattle, i thought to myself: "You know what would be awesome? If the Maxwell Hotel had hardwood floors"

Imagine my delight as i walked into my room to discover that the floors were, in fact, hardwood! Ok, ok, they're really pergo, but it's infinitely better than crusty, fungus infested carpet :-)
The room itself was minimalist/modern with dark wood furnishings. The flat screen television was larger than your typical hotel set, and had a tiny DVD player connected to it - the front desk has a collection of DVDs for guests to borrow. Unfortunately, they didn't have any hardcore porn :-(
Then again, WiFi is free, so you'll have all the porn you want at your disposal.

The showers are open-door stand-up only, so if you're looking for that "Calgon take me away" experience, you may be disappointed in the lack of bathtub option. The toiletries were definitely better than your standard hotel fare, and didn't leave me smelling like a cheap bath gift basket from Wal-Mart.

The building is located on a one-way street, between the parking structure for the Seattle Center, and a part residential, part small business district. You won't find shopping, or fine dining nearby, but there are some quaint restaurants (Thai and Vietnamese) and some coffee shop nearby.  The Seattle Center, Space Needle, iMusic(hip hop club), Duck Tours and the monorail are a few short blocks away.

Parking is a breeze, thanks to the hotel's FREE underground parking structure. I doubt there are enough spots for everyone when the hotel is at capacity, so be sure you reserve your parking pass the moment you check-in. Parking nearby is not cheap, and from what i saw, Seattle's parking enforcement makes that of Oakland and SF look like the Mayberry police department.

All in all, a great hotel for the price ($160-$200 per night). If you're planning on staying there soon, be sure to check out their third night free promotion. I stayed there three nights, and only payed for two.

02/06/11 | Link | Rating: 5.0
69. Erin H.
This hotel is BEAUTIFUL and the staff are very courteous, I think there were even little mini cupcakes out when you come into the lobby.  The major downer here was that it was almost IMPOSSIBLE to get any signal for wifi in my room.  They really played up the free wifi on the site but it was spotty at best.

29/11/12 | Link | Rating: 4.0
70. Ichi B.
Found this amazing little hotel from Google (and here on Yelp) and decided to take a chance. TOTALLY worth it!

This place really is a very nice, modern hotel. The rooms are actually decorated in modern styles and are very comfortable with plenty of space, large flat screens with DVD players, mini fridge, coffee maker, and microwave! There is free Wifi here, just ask for the password at the front desk (at least we couldn't find the password in the room). The lobby has a fireplace with plenty of seating if you get stuck inside and don't want to just hang around in your room, plus free coffee and fun little pineapple cupcakes, there is also a 'small' coffee/soda bar. Great location with the space needle a few blocks away, and in the same spot there is a monorail that runs downtown ($4 round trip). There are also plenty of good places to eat around the hotel.

Some people here on Yelp were weird about the open showers but these are really nice, plenty of room compared to the usual little hotel bathrooms (and really, these showers are fully walled in, they just don't have doors or curtains).

I will defiantly be staying here again when I go back to Seattle!

11/10/11 | Link | Rating: 5.0
71. Kristen K.
I thought I was back in college, sleeping in a dorm room with unbelievably thin walls. So when Dan and his girlfriend got back at midnight and decided to fight for 3 hours in the room next to me, I couldn't sleep. I could hear every word spoken or yelled, as well as their footsteps as they walked through their room. Doors closing, yup I heard that too. After about an hour of this, at 1am, I called the front desk. I apologized for complaining, but seeing as my alarm was set for 4am for my flight back home and these people were clearly not stopping any time soon, I had to ask the front desk for assistance. The lady said "ok" and that was it. No one at the hotel ever came up or called to ask them to be quiet at such a late hour. The noise continued until 3:30am. After 30minutes of sleep, I wake up at 4am and through the walls can hear Dan snoring. The lady at the front desk's response when I checked out: "Sometimes there are people like that."

I was completely put off by the lack of custom service and regard for guests at this hotel. Instead of asking the other guests to lower the volume after complaints, their attitude was 'you just have to deal with it.' If you're looking for a place where you can sleep without being woken up by the person walking, talking, or snoring in the room next to you, I would look elsewhere.

Other points: The rooms were pretty nice. Some funky/eclectic decorations made it feel nicer than the price point for the room. The gym has 4 machines in it; one of them was broken when I was there. The cafe downstairs is a 'grab and go' place: coffee, muffins, and pre-cooked egg sandwiches that they heat up. Not bad. Free parking below the hotel. The area didn't have much going for it, but my room had a view of the space needle, which was nice. The wireless internet only worked for half of my stay though.

All in all, if you want a decently priced room and don't mind being included in your next door neighbor's conversations, fights and dreams, this is a fine place.

28/11/13 | Link | Rating: 1.0
72. Caliope S.
I haven't personally stayed here, but my parents did when they came to visit me. The rooms are comfortable, gorgeous, well-decorated, and colorful, as is the entire hotel.

I'm reviewing this hotel's lobby, because I come here often to study. I'm not encouraging you to do the same-- I want my table to be open when I need it!-- but in the hopes you pay it forward and leave some good secrets/tips on Yelp for me to find in the future, I'll point out that the lobby is obviously open 24 hours, has a coffee bar that's open until 10pm and is super cheap compared to all other coffee joints in Seattle, is dog-friendly (I often bring my dog so he's not home lonely & alone while I'm away for long hours working), and has free wifi, plenty of seating options, and several outlets. The Rock (the restaurant attached to the lobby) will even bring food out to you in the lobby akin to room service! I've never done this myself, but I witnessed it several times, and think it's awesome. Personally, I think Maxwell's lobby is the perfect place to study/work. I don't know how management and/or the staff feel about it becoming a mecca for non-paying/non-guest students, but I try to purchase my coffee there first (sort of like renting the space!) and even on the few instances when I didn't, no one has ever bothered me or made me feel unwelcome or uncomfortable. Based on observation, it appears the staff is friendly and welcoming with all the guests, as employees working in the hospitality industry should be!

I always recommend this hotel to my family and friends when they come to visit and will continue to do so. I wish I had known about it when I made my first visit to Seattle years ago when I was here for my grad school interview! I definitely would have stayed here! For those of you reading reviews trying to figure out where to stay when you visit, It's close (within walking distance for most people) to all the main tourist attractions, yet far enough away from the loud & somewhat chaotic downtown area. Lots of great restaurants and shops nearby and in a relatively safe neighborhood (as safe as neighborhoods in a major city get, anyway). I think the other 4 and 5 star reviews speak for themselves, and I would seriously be surprised if you stayed here and didn't leave satisfied! My parents, who travel regularly (every month) and typically stay in prime hotels (think Trump Tower) enjoyed their stay here and said they would stay again. Of course, part of that reason is because this hotel is so close to my house, but they also felt the bed was comfortable, the rooms were clean, and the staff went above and beyond to cater to their questions and requests. I think the next time they're in town, I'm going to suggest they stay in my bedroom and I'll take their hotel room! ;) That proposal probably won't end up in my favor, but it's worth the shot!

10/08/12 | Link | Rating: 5.0
73. Carly M.
Loved this place.

We booked through the Hotel Tonight app and got a dog-friendly room for $168 p/night.

We went to Teatro ZinZanni, which is just around the corner. So the location is perfect for a night out!

Our dog-friendly room was exactly that- hard wood floors, nice big open bathroom and easy access to outside.

The hotel and the room has a good feeling- nice decor, clean, good environment... overall, we LOVED it!

28/05/13 | Link | Rating: 5.0
74. Steve C.
This was a nice clean comfortable hotel.  Check in was at 3pm and we arrived a little past noon.  They let us park our car in the garage, go site seeing, and come back later to complete the check in.  You have to carry your own bags here so just know that ahead of time.  They have luggage carts in the basement and you have to push your luggage to your room (yes there is an elevator) and return the carts to the basement.  No big deal for my wife and I or some other healthy guests I watched doing this but if you were elderly this may not work for you.  The bar off to the side of the hotel is fun with some crazy drinks.  They served mini cupcakes in the lobby which was fun.  I think you would enjoy staying here.  Free WiFi.

19/07/12 | Link | Rating: 4.0
75. Laura D.
Love this place! I recently got married and used the Maxwell as the place for me and my husband to stay after the wedding, as well as the central hub for all visiting family and friends to stay (we had at least 35 people stay in rooms there for anywhere from 2-5 nights). They gave us great rates for blocking off a big chunks of rooms, were super accommodating to us and our guests, even helping some people get last minute rooms, still giving them the discounted group room rate.

The location is perfect: I think Queen Anne is a better place for Seattle visitors to stay than in the middle of downtown, which can be loud and gross (and expensive!)... But it's close enough to walk to downtown or take the monorail. We held our catered rehearsal dinner in their conference room, and everything went smoothly there as well.

I love the style and decor, and I can't wait to see the pictures of me and my wedding party getting ready in our beautiful room with the Space Needle in the background.

Overall, no complaints. Beautiful clean rooms, stylish Seattle-vibe, accommodating and friendly staff, free parking, good views!

29/04/12 | Link | Rating: 5.0
76. Salsaboy S.
This is a case where the sum is less that the constituent parts.

I stayed at the Maxwell Hotel for three nights in September, largely based on the great reviews on this site as well as TripAdvisor.  Also, the Maxwell ran a "Third Night Free" promotion -- which made the Maxwell very competitive price-wise (I believe that promotion has been brought back for the remainder of 2011).

On the face of it, the Maxwell is a nice hotel, but I didn't like it.  There is something cold about the hotel.  The rooms are reasonably appointed, but it's not cozy or luxurious or homey, as it portends.  Rather, it's cold, impersonal, hard.  I didn't want to spend much time there.

To be fair, its location is reasonable (though sketchy neighborhoods abound depending on which way one wanders).  The third night free promotion makes the Maxwell competitive pricewise, if one plans on spending three or more nights.  And, there is free parking -- a big plus for Seattle (where one can easily spend $25-30/night for hotel parking).

No breakfast included, but lousy pineapple cupcakes and decent coffee are available each day after 3p.

29/10/11 | Link | Rating: 2.0
77. Shannon H.
Went here - staff is not very tenured but quite energetic and aim to please.  Room was very clean and comfy.  Four pillows per bed!  Had pool but no hot tub.  Centrally located in Seattle - easy to get a round.  Next to Space Needle and to top it off FREE PARKING - definitely will return.

15/05/12 | Link | Rating: 5.0
78. Carolyn T.
The Maxwell is a wonderful hotel in the Queen Anne area - we will be back there again for sure!

The Location: The property is well maintained, on a quiet street that faces the Space Needle.  You can walk the short walk to the Space Needle and hop onto the tram that will take you to downtown.  It is an easy, and cheap, way to get to and from downtown from Queen Anne.

The Price:  It isn't cheap but for hotels my moto is you get what you pay for!  Deals can be had online if you look or have AAA or AARP discounts. The hotel allows dogs and charges a very nominal fee for the entire stay of the dog, rather then a per day fee which is fairly standard in the industry.  

Public Spaces: The lobby is spacious and a great place to meet up with folks not staying at the hotel before heading out to enjoy the city.  There is cupcake and coffee hour in the lobby every afternoon which is a fun treat after a busy morning of sightseeing!

The room:  The rooms are newly re-done with laminate hardwood flooring, trendy appointments and very comfortable sheets and towels.  My only complaint, and this is a stretch, is that in a room with hard wood floors, it would have been nice to have hotel slippers to use when walking in the room.  When you book a dog room they provide in the room a dog bed, water bowl and poop-bag dispenser - very nice touches.

02/01/12 | Link | Rating: 5.0
79. Deyon H.
This place has a lot going for it.  Great location, very clean, convenient, modern rooms.  I was so excited to be in Seattle.  Checked into the hotel with free parking and had a wonderful day exploring the city.  Relaxed with some wine in the room and went to bed only to be woken up to a piercing fire alarm at 7am!!!  The alarm continued for 30 minutes!!! As I lay in my comfy bed with pillows covering my head and finally tied a bandana around the fire alarm without success a pounding headache and a polite concierge assuring they were "working on it".  Ugh. I still had another night booked and was kicking myself because I read the yelp reviews before I booked the room and only 2 days prior read a review about a fire alarm waking them up early I thought this couldnt happen again and booked the room. Then it happened....for 30 minutes.   Ugh. My head hurts thinking about it.  Then after some extra charges on a credit card that wasn't supposed to be charged because I was paying cash I talked to the conceirge and she explained the extra fees to ensure the room. We worked it out and I asked if there was anything they could do for the inconvenience of the head pounding wake up call.  She said nobody had complained about it but she would get the manager.  The manager asked what he was supposed to do about it.  Geesh thanks for caring man. They just wanted their money. He took off $25 and told me lunch was on him.  He seemed a little bitter.  I really wanted to like this place but will probably not be back.  I stayed another night and it didnt happen again.  Was hoping for more hospitality and less headache.

04/05/14 | Link | Rating: 2.0
80. Geoff B.
We stayed here during our four day visit to Seattle.  It is new and clean, with contemporary decor and a very urban feel.  Hardwood floors and a VERY nice bed were things we sure enjoyed.  We were on the top (5th) floor, and didn't hear a peep from any of our neighbors (though I can imagine lower floors would probably hear the people above them).

The 20% off Yelp discount certainly helped make our stay that much better.  Other pros include free parking (compare to $10-$15 per day at neighboring hotels and nearby parking garages) and walking distance to plenty of restaurants, great coffee (Caffe Zingaro and Uptown), theater (movie and live), a great market (Metropolitan Market), and the bus to get downtown.  The housekeeping staff was awesome!  Every time we saw them, they would greet us with a very sincere hello.  Very nice!

Cons include the very small pool and an apathetic front desk staff.

Overall, I would have no hesitation staying there again.

16/08/10 | Link | Rating: 4.0
81. Megan Y.
First, I want to say that I do give this review 5 stars even though my husband had to wait 20 minutes (along with 3 other guests trying to check out) at 5am on Sunday morning, after waking up the front desk attendant after knocking on the STAFF ONLY door.
Outside of that one incident our stay at the hotel for our Honeymoon from May 21st through May 26th was awesome! I am in the hotel industry and had selected this hotel due to location (outside of downtown but yet really close), pricing (gave us a "Wedding Discount" for our entire stay), and amenities (in room: water bottles every day, coffee, popcorn, microwave, fridge, golf umbrella), and is a boutique hotel (no flag) with a fun pizza restaurant attached. The staff at check in and during our stay were great! They provided us great recommendations the entire week. Free parking in a garage under the hotel (offers a free shuttle to walking guests)  and free wifi (AMAZING!) were the key reasons we booked. Great sleep great stay. Would recommend to those not caring about points and looking for a small unique hotel!!

31/05/13 | Link | Rating: 5.0
82. Louie F.
Great hotel... We drank to much and booked a room last minute, service was excellent, room was immaculate... Not sold on the soap dispensers yet but I can see that it has much less waste...

18/03/13 | Link | Rating: 5.0
83. Shannon M.
I stayed at this hotel about two years ago while on my graduation trip. It was probably one of the best hotels I've been to during the time of my existence (a short 20 years). Free wi-fi, the rooms were impeccable, always had treats and refreshments in the lobby, and was at an excellent, walkable distance from many restaurants and attractions (EMP Museum, Space Needle, etc.) I'm planning to visit Seattle again sometime in the future, and I would definitely look into staying at the Maxwell.

18/06/13 | Link | Rating: 5.0
84. Vanna M.
Do not stay here! The people who worked there gave us wrong directions on the 4th of July. They didn't know Roy street cut off at a highway. It's loud. Crapy view of the space needle. They have bikes but didn't tell us we could use them.
Taxi drivers will take you to the max.... Not knowing of this new place.
It might look cool---- don't be fooled it's crap.

11/07/10 | Link | Rating: 1.0
85. Kay W.
Great place to stay. This hotel has it all: gorgeous decor, secure parking, friendly staff, plenty of amenities, reasonably quiet, close to shopping (and the Seattle Center).

The room we stayed in was the Aria King. We didn't have much of a view, but what the room lacked in a window view, it more than made up for in amenities! Awesome decor from the time you walk in the building (bright and colorful, but artfully done), spacious rooms to move around in, (Not like some hotels where you can barely turn around without knocking things -or other people-over!) , mini fridge and microwave (no room service, but that's ok since I knew that going in), nice size wall-mounted LG flat screen TV, very comfortable bed, and large walk-in shower.  

Parking is accessed with your room key which I thought was just too sweet and there was plenty of parking available whenever we came back to the hotel so no worries there!

Staff were nice and friendly-check in literally took less then 3 minutes, check out less than 1 minute! These guys are efficient!

This was an easy (4 block?) walk to the Seattle Center-the main reason I wanted to stay here in the first place.  Love Seattle, hate the traffic!  (I live in Tacoma, so I can say that! mmmmwahhhh!!)

The rate was comparable to other hotels nearby but I chose this one based on other reviews and I'm so glad I did. I will definitely be returning to the Maxwell for future overnight stays in Seattle.

One minor caveat before I go. Based on other user reviews about noise near the elevator (and I'm sure this probably applies to most hotels), we chose a room quite a ways from the elevator and enjoyed a very peaceful stay.   :-) hope you find this review helpful!

31/05/11 | Link | Rating: 5.0
86. Tim S.
My wife and I were looking forward to visit Seattle and attend the Gonzaga basketball game.  We selected the Maxwell based on reviews on Tripadvisor.  We asked the woman (unfriendly) at the front desk if it was possible to have a very quiet top floor room.  She snapped back that she has not made a selection yet.  In the room (506), we experienced extremely load noises next door, in the morning and in the afternoon.  We realized the first evening that our room was adjacent to the housekeeping room!  The banging was probably the carts moving in and out. and the banging of a laundry chute door.  The front desk clerk could not have given us a worse room.  Why would she deliberately do that?  We were friendly and nice to her.  We were too tired to consider complaining  the first time this happened.  We should have because the next day we were woken by load noises, singing, and talking in the problem room and hallway. It was incredible; our bedside lamp would shake on the nightstand as they repeatedly smashed the chute door closed.  We went to the front desk to complain, but the same clerk was there.  We decided to tolerate it and wear earplugs.  Otherwise, it was a very good stay.  I may try this hotel next time we are in Seattle.  I would be more careful inspecting the room.  I would probably revise my rating to five stars given a satisfactory experience with the front desk.

19/12/13 | Link | Rating: 3.0
87. Mac F.
Great clean hotel, located close to the Seattle Center (north part of "downtown" Seattle -- Queen Anne area).  Room was clean and staff was, generally, friendly -- just one exception (she was having a bad day, I guess).  I think it's a bit pricy for what you get, but the free parking and the convenience somewhat mitigate that.
We were there for just one night -- for an opera.  So, did not get to use any of the amneties (they have a small fitness area, small pool -- no jacuzzi, which would have been great).  The restaurant on the premise -- The Rock, featuring pizza and burgers -- was bit too "hip" for an older couple like us.
And, darn, by the time we got back from the opera, there was only one mini-pineapple cupcake left.  The half I got tasted great!

18/05/12 | Link | Rating: 4.0
88. Jeanine Y.
Very pleasant hotel--the parking was always available (unlike some other hotels I've stayed at, where the free parking was routinely completely filled every time I tried to park,) the rooms were clean, and all the people working there were cordial and capable.  The wifi was a little unreliable, as it was difficult to reconnect after the computer had gone to sleep and woken up again, but the rooms were clean and quirky with a Keurig coffee maker, microwave (free popcorn!) and refrigerator.  

If you are planning to visit the Space Needle Center, the location could hardly be better, as it's across the street from the Center's parking garage.  It took about 10 minutes to walk to the Needle from the hotel and I'm a slow walker.  

Add it the free cupcakes in the lobby each day, and the fact that you don't have to pay the $15 or so to park at the center, and it makes for a very enjoyable stay.  I would return.

08/08/12 | Link | Rating: 4.0
89. Chantik R.
Great hotel. We stayed here before leaving on our cruise to Alaska. It's a very nice hotel, rooms are updated, I loved the decor, and walking distance to tourist areas.
Also we checked out at 11am but our cruise didn't leave until 4pm. The hotel held our bags while we explored Seattle more and when we returned the hotel shuttle gave us a ride to the port.
It's not a big name hotel, but give it a chance, I'm glad we did!

15/01/12 | Link | Rating: 5.0
90. Ben B.
Awful staff, everyday was like it was their first day on the job. LOUD rooms that offer no insulation from sounds in the hall.

08/07/13 | Link | Rating: 1.0
91. Ellie H.
This place was ALMOST perfect for our family trip! The location was great, just a few blocks from the Space Needle, the Glass Museum, and the Seattle Center. It was a beautiful place to head out for a morning jog or walk to grab a cup of coffee from Caffe Vita. The Maxwell is super accomadating, with coffee in the lobby and bikes for rent. The staff was super friendly, as were the baristas I met at the Starbucks cafe in the lobby. Tons of food (vegan, too!) is avaliable close by.

If anything needed to be improved, it was the miserably out of date fitness center. This thing was straight from the 1990s. There was 1 each of a few really outdated machines with poor-quality displays. The weight machine was hard to use and limited motion, and the hotel didn't have free weights. I know this is kind of a fitness snow problem, but it bugged me. The pool also was more classified as a big bathtub.

08/07/13 | Link | Rating: 4.0
92. Eric R.
Loved this hotel. Nice walk to Pike Place and space needle right around the corner. Employees at the hotel were nice and did their job well.

Bonus: The Rock Bar and Grill is in the lobby. Awesome pizza cheap micro-brew beers!!! Don't have to leave your hotel!! Staff were awesome as well.

Rooms seemed really clean and modern. Will definitely stay here again. Good rates!!

21/01/12 | Link | Rating: 5.0
93. Deb D.
Three nights at the Maxwell where I was impressed - wow after wow.

From the staff at the front desk and their helpful suggestions as to where to dine: Toulesse Petit; to David the driver (free shuttle service around town!); to clean rooms, free USA today at the door, free water and Kuerig coffee in the room (popcorn, too); "reception" with mini pineapple cupcakes and Starbucks coffee.

Rooms are clean and modern, shampoos and body soaps are Tommy Bahama brand (and smell yummy!).

Kudos: I lost a very pricey lens cap. Reported it to the front desk. Never thought I'd hear another word from them, unless they found it.  I received a call from management informing me that varied staff members had checked for the cap in the common areas and had not yet located it, however, they would keep my info on file in case they did.  Wow.  

Kudos: David the Driver: when learning I was a photographer, said, "You have to go to Kerry Park" - and drove me there, waited while I took a few photos.  Also, for being straight up regarding where to dine.  

Kudos: Bikes to borrow.  Nice bikes - one even had a basket!  However, do change the height of your seat (if you can), and check the brakes before you go downhill.  Bikes are three speed, come with a lock and helmet.

The only negatives: the loud guests that traipsed passed our room very late at night. The doors seemed a bit poorly insulated.  

I reserved via Bookit.com - and also received a $10 voucher for food at the lobby kiosk.

15/05/12 | Link | Rating: 5.0
94. Jolene R.
We just returned from 2 nights at The Maxwell, arriving on Friday night and departing on Sunday.  We participated in the St. Patrick's Day Dash, and this hotel is one block from the starting line and McCaw Hall, and probably 2 blocks from Key Arena.  I will definitely stay here again, and again, when I am in Seattle.  Here is why, and here are the little things that bugged me, but not enough to be a deal breaker, but explains why I didn't give it 5 stars.

The room overall was great.  I would know because I spent most of Saturday in bed recovering from the flu.  We had a room with a King Bed, and it was very comfortable. I did bring my own pillow just because I'm picky, but the rest of the pillows were great too.  I did read reviews that the rooms were big.  I didn't see where it was any bigger than a regular hotel room, and I also saw a room with two queens that also looked standard size.  But the room did have a microwave, refrigerator, Keurig coffee, a safe, and a huge wall mounted flat screen (but not in HD, but really, who cares).  We were also fortunate to have a great view of the space needle.  

One oddity is that there are no shower curtains.  The sink is in the bathroom, so that could be a challenge for families if a person is in the shower and another family member needs to use the bathroom.  There also was not a bathtub in either of the rooms I saw, but maybe in larger room there might be?  

I did not use the pool, but I guess I assumed there would be a hot tub.  I assumed wrong.  That was a bummer after 4 miles in the freezing cold rain!  

Parking is FREE, but it is TIGHT!  I had my Honda Pilot, and I wouldn't take anything bigger than that. But they offered a shuttle on a first come first serve basis, and since it costs to park in Seattle, I'd take that option.  We didn't use it, but it's nice to know they will take you anywhere and pick you up within 2 miles and between 8-4, which was on a Saturday.  

There is a restaurant and bar (The Rock) attached to the hotel, but it is not affiliated with the hotel.  We had dinner there Friday night, and we weren't overly impressed, but I'd eat there again for sure--nice service and fun atmosphere.  But you are also walking distance to several restaurants as well.  We ate (or at least my husband ate...I was still sick) at McMennamins Pub, which is just across the street from the Rock.  We felt very safe walking in the area as well.  

One huge warning:  Don't order espresso or buy muffins/bear claws from the hotel.  They have a stand they open in the morning.  It took forever, but the lattes were horrible, and let's just say the bear claw might have been made in 1995.  They do not have continental breakfast, but we aren't big breakfast people, so we brought fruits and bars and were fine.  There is a QVC within 3 blocks as well.  I'd take free parking over a continental breakfast any day.  

I am not sure what to say on price.  I booked directly through the hotel, and you get a 21 day advance discount, but if you do that, I think you can't cancel, so be careful if you use that option.  It also depends on the night, what's happening in Seattle, etc...

So yes, I am a fan and will for sure stay there again.  I loved the colors and decor--a bit funky, but not over the top.  I was sad that they are all booked for a weekend I will be back in Seattle, but we'll definitely return, with our kids at some point (and we'll make the shower curtain thing work somehow).

18/03/12 | Link | Rating: 4.0
95. Nish K.
LOVED this hotel!

My 3 girlfriends & I decided to take a "Girls Trip" to some place we'd never been this April, and we settled on Seattle, Washington. I was the one in charge of booking our hotel and flight, and I chose to go with the Maxwell Hotel - and it was PERFECT!

For starters, the hotel is in a great location - we didn't rent a car while in Seattle, and we really didn't need to. From our hotel, the Seattle Space Needle was a quick 10-minute walk, and from the Needle, the monorail was able to take us into Downtown Seattle, where we walked another 10 minutes down to the Public Market area. Great convenient location! I understand the hotel also offers shuttle services to many popular/ notable sights, but we actually never used it. But it's great that the hotel offers that complimentary service for those interested.

The rooms are WONDERFUL! Very modern and well decorated - in fact, the entire hotel, from the foyer to the hallways and rooms was decorated in wonderful, modern colors and styles - VERY clean, and quiet too. The rooms were well-appointed with all we needed - coffee maker, microwave, fridge, safe, even an umbrella to take along with us as we toured Seattle. Beds were comfy, television was a great size, and I LOVED LOVED the bathroom!! The dispensers for all the shampoo, conditioner, body wash etc was such a clever change over those little bottles most hotels offer their guests. The shower was awesome too. Seriously - if I had the money, I'd want to hire WHOMEVER was responsible for decor and layout of the Maxwell hotel rooms and have them remodel MY home.

The staff was very friendly and helpful - we took a cab to dinner several miles away one evening, and the young man at the front desk arranged our reservations and transportation. They also gave us directions and assisted us each time we needed it. A nice touch was an afternoon snack provided to all guests in the lobby, of coffee and mini-cupcakes. Very nice.

I would DEFINATELY stay at the Maxwell again - in fact, I enjoyed Seattle so much, I'm hoping to return again and when I do, the Maxwell will be my FIRST CHOICE for a hotel!! This is the FIRST vacation I've ever taken where I've come home and MISSED my hotel room more than my own house.... ha ha ha....

12/04/13 | Link | Rating: 5.0
96. Kelly R.
What a CUTE hotel!!  The lobby area was decorated nicely, and there was a great seating area to meet friends or sit and chat. The theme of the pineapple is seen throughout, and adds a nice, subtle touch.  

The staff is SUPER friendly.  Justin helped us check-in, and gave us tons of awesome restaurant recommendations.  He was very nice and very accomodating. Even as we walked by the house keepers cleaning the rooms, they would greet us with a smile. Every afternoon, coffee and mini-cupcakes were provided in the lobby and were a fun pick-me-up.  

Hotel is in easy walking distance to the Space Needle and the EMP Music Museum.  It's easy to walk to Pike's Place as well as lots of delicious restaurants and bars.

I'm not sure about all of the rooms, but the junior suite we stayed in had a mini fridge and microwave, along with a Keurig coffee-maker.  It also came with microwave popcorn and a DVD player--fun added bonuses. The room even came with a big yellow umbrella--a must-have for Seattle!  Oh, and the beds were SO comfortable!! I slept like a baby!

Rooms and lobby area were super clean and well-maintained.  The pool and fitness room looked nice and clean as well.  

I'd definitely stay here again!!

28/03/12 | Link | Rating: 5.0
97. Valerie V.
So happy we got this hotel off Hotwire Secret Deal!!!

It's considered 3 stars, but we loved everything about it to give it 5 stars!

As soon as we checked in, Melony asked me if my son was allowed to play w/legos (since they were the small legos, she sent up a box of coloring books and crayons (instead) quickly!) Also there were moist pineapple cupcakes and starbucks coffee in the lobby. (great coming back to that in the afternoons)

The room was hardwood! Also, like that there's an entrance area/wall, so you don't walk directly looking at the bed! Clean, big, and cute decor! The bed was so comfy! 2 complimentary bottled waters, keurig coffee, popcorn and to my surprise... a FRIDGE & Microwave!!! Oh and a yellow umbrella!
Loved the soap/shampoo dispenser (but not good if you like to take mini toiletries home) Shower was big and great water pressure and temp. Only downside is my toddler kept walking in & out of the shower to the room (since there's no door) and thought it was funny.

It's a smaller boutique hotel, so only 1 restaurant (but several nearby) There's a free shuttle to take you to touristy stops. Melony suggested that we walk a few blocks to seattle center (near EMP, space needle, chihuly etc) and take the monorail to Pike place so it's fun for our son. She even gave us FREE tickets! You take the monorail to westlake center (it's a mall) and walk a few blocks to Pike Place, Ferris wheel etc. She also suggested a fountain where kiddies can run & play.

Another night Jacob was very friendly and printed out directions from the fremont troll to Bruce Lee grave for us.

QFC isn't far in case you forgot something. Our view was the hills and you can see the house were they filmed Assasins.

There's free parking and you can walk straight to the elevator from the garage. We'd stay here again.

16/05/13 | Link | Rating: 5.0
98. Laura K.
Fabulous hotel!  I stayed here in May '12 for three nights before an Alaskan cruise and loved it.  I would stay again, no question.  I picked it because the price was reasonable, reviews here and Trip Advisor were outstanding, and walking distance to Seattle Center area.  Not disappointed at all.

I was traveling with my mom, sister and brother-in-law.  So, I was sharing a room with Mom.  Lobby is huge with lots of comfy chairs grouped for chatting.  There's a little coffeeshop in the corner and a full restaurant attached.  There are indeed free mini pineapple cupcakes in the lobby in the afternoon (yum) and coffee.  

I arrived a few hours ahead of the others and checked in without a problem.  Got a parking pass for the underground parking (they say first come, first serve, but always saw open spots)---gave pass to family friend who was going to be spending time with us in Seattle, not a problem.  Room was 2 doubles, no view, but room was spacious, clean and comfy.  The bathroom was huge.  I liked the decor.  I loved the convenient in-room fridge and microwave.  Though I didn't use it, the in-room Keurig and popcorn was a nice touch as well.  Rooms were cleaned well during stay and all staff I encountered was friendly.  And free wifi throughout the hotel.

Check-out was easy.  The hotel has a minivan shuttle that will drop you most anywhere within 3miles (driver said majority of his runs are to/from Pike Place Market), but not the cruise port---as during cruise season that's too much for them to handle.  They called a hire car for us.

The extra bonus for me came a week later when I got off the cruise.  We disembarked around 9am (as late as possible), but my flight wasn't for several hours.  I had emailed the manager prior to my stay to see if I could return and they would hold my bags so I could have a few more hours in Seattle.  Not a problem, said the manager.  And it wasn't a problem when I dropped them off.  When I returned a couple hours later, I asked if they could call a cab to take me to light rail station downtown---and instead the employee checked to see if the shuttle was close.  It was and the shuttle drove me to the train station, even though I had checked out a week earlier.  Amazing customer service!  

Definitely recommend this hotel!

10/08/12 | Link | Rating: 5.0
99. Holly B.
My family and I spent three nights at the Maxwell Hotel, and I'd absolutely stay again. I highly recommend this hotel. Its in a great location, excellent shuttle service, friendly staff (not sure about people saying front desk being rude... my experience with Latesha was A+!) Plus super comfy beds. Was sad to leave!

16/08/13 | Link | Rating: 5.0
100. Nique F.
I really cannot complain about a hotel in a great neighborhood that offers free parking, free internet, AND...a free night? Yes, people. They had a 3rd night free promotion, which made it impossible not to give this new independent hotel a try. Even without the promo, their rates are super reasonable for what you get.

The decor is bright and modern, perhaps a little too cheery for some people but I enjoyed the lemon-colored walls and funky furniture. It's a nice change from the beige & navy Hampton Inn scheme. Rooms were super clean and spacious - I can think of nothing to complain about, esp. for the price ($139/nt).

Service was great and the hotel wasn't too crowded, therefore no noise problems. You've got nice restaurants and a couple bars within walking distance, and even more selection just up Queen Anne hill (a great workout, if you choose not to drive).

This is my favorite neighborhood to stay in while on business in Seattle. You're close to the freeway, but far enough from downtown to escape the hustle. I also love the small-town feel on Queen Anne with all the local boutiques and restaurants. It's easily becomes a home away from home.

09/03/11 | Link | Rating: 4.0
101. Joyce K.
The pineapple has a long and cherished history as a symbol of hospitality. Due to its rare and unique characteristics and its difficulty in transporting through sailing trade routes of the past, it was often seen as a great achievement and symbolic of a safe journey home.

Pineapples are sprinkled in the decor of the Maxwell for that same reason, as a warm welcome to your home away from home. The minute we stepped into our room at the Maxwell we felt like it was home, often referring to it as the "apartment" during our stay at Seattle. The room was well sized, with four of us staying in one room we never felt crowded or uncomfortable. The beds were impressively comfortable and the room came with a fridge and a microwave. The only problem we had was that the air conditioning did not work and some in our group were overheated but they did attempt to help us, although it was never completely resolved. The service was impeccable, friendly and professional the staff impressed us with their willingness to help.

Some of the "little" things that elevated our experience were things like the complimentary cupcakes, and bikes! The bikes were really cool because we used them to pretty much get around the city and it was not only cheaper but more memorable and since the city is pretty bike friendly it was convenient. The hotel has about 5 bikes on hand and they are first come first serve so keep that in mind. They also lent us umbrellas since it was sprinkling and we were on our way out. Also since we had a late flight we were worried about what we were going to do with luggage but the hotel also had free storage that we were able to use to store our stuff while we explored the city some more. They had a pool and a gym but we didn't get around to using that. There is also a shuttle system that takes you anywhere within 3 miles of the hotel and it is free, it just needs to be scheduled ahead of time.

The closest attraction to the hotel is the Space Needle and the EMP museum but nothing was too far away that we couldn't bike to what we wanted to see. Although apparently the night life is not great in Queen Anne, that's more in Belltown (which was about a $7 cab ride from the hotel), University Area, and Bellevue.

I would definitely use this hotel again and would feel very comfortable recommending it to friends and family.

02/06/12 | Link | Rating: 5.0
102. Mark H.
Stayed here three nights while in Seattle. Great place! In the Queen Anne area and very close to Seattle Center and a bunch of restaurants, bars and interesting shops.

Pros:
- Reasonable prices
- Clean, bright, modern rooms
- Free parking
- Fridge, DVD player, free wifi

Cons:
- No restaurant or bar
- Don't expect an easy check in if you arrive before 3pm
- If you like bathtubs not sure if they have them here

The staff is helpful and friendly. Overall if they were to add a small cafe it would be stellar. Enjoyed this place and would return.

11/06/11 | Link | Rating: 4.0
103. Mary M.
I stayed here while in town for the Seattle marathon. It's really close to Seattle Center, grocery, and the monorail (can get you to the light rail for an easy trip to the airport). The neighborhood was really wonderful, safe and friendly, great for running, too. The staff here is wonderfully knowledgable and friendly. Breakfast is available on site but they also had a list of the best local breakfast places, and even recommended a place open late with thanksgiving dinner (our arrival day).

The rooms are super hip, spacious, and clean. The mattress was much more comfortable than a lot of hotels I've stayed in in the last few years. The wifi was really spotty - I couldn't get on with my iPhone or iPad - but they have Ethernet cables for computers. They even have free DVDs to check out at the front desk.

This is one of my favorite hotels I've ever been to. I would recommend to anyone, from friends to my mom. A+

25/11/12 | Link | Rating: 5.0
104. Larisa W.
As a family we will definately come back. Nice and clean! Room with two Queens was very big. Great view of Space Needle (318). Loved the pineapple cupcakes. Needed to be bigger ;)
Loved the hair dryer (full size) Tommy Bahama products smelled really good. Kinda a funky entry into the bathroom with the shower to the right. Open shower was cool. But a little chilly if your not under the hot water. No fan? Great big flat screen TV nice. Fridge was plugged in but not very cold.
Key card didn't work when we checked in. Someone had to open the door every time we went in. No complaints as someone was always available!
Pretty furniture in the lobby (tons of it) So wanted to take some of it home ;)

31/12/11 | Link | Rating: 4.0
105. Melissa T.
This is my (new) favorite of all the Seattle hotels I've stayed in, so far.

The location is excellent - it's a couple blocks from the Space Needle, EMP, tram, etc. If you get a room on a side of the building other than the side we were stuck with, you might get an awesome view! Our view was mostly of residential homes in Queene Anne, but that's ok too.

There is free covered parking and plentiful handicapped spots. Major kudos for that.

They have a small indoor pool downstairs (no spa) that was kept quite clean.

I know they also lend out bicycles for free, which is a neat idea.

There's no continental breakfast served here, but they do have a small "cafe" (booth) downstairs that will sell you similar items.

There are free mini pineapple (the fruit seems to pop up in much of their branding) cupcakes served in the lobby every afternoon. Yum!

The decor is extremely updated and much higher-end than the price might suggest. The bed was probably my favorite part; the matress is extremely comfortable and the bedding was very nice. The flat screen tv included a dvd player (there are free dvd's to rent downstairs) and more cable channels than you expect to see at a hotel. The only thing I didn't like in our room was the water pressure in the shower. It was kind of ridiculous, really. Yes, the shower itself is gorgeous and the whole suite is for that matter -- but a girl needs to rinse her hair.

Overall, this is a lovely hotel.

06/10/11 | Link | Rating: 5.0
106. Bryan M.
Nice spot just a few minutes by car from the market area and right across from the Space Needle.  This is probably the nicest hotel for the rate range and quality you can find close by.  Room service is the only drawback; they have a pizza restaurant in the lobby that you can order from at night, but not a full service menu so no breakfast.  Since that did not affect me in any way I would place my highest recommendation for staying here.

17/10/13 | Link | Rating: 4.0
107. Ja C.
Super soft sheets, clean, clean, clean, really attentive and friendly staff. This place had all we needed. The location is great, parking is free, it's relatively quiet and the TV's are big. Overall great.

As for silly details: The pool is sort of a joke and the bike seat on the bike in the gym is one of the worst I have ever tried to sit on, but if you are not using the gym then who cares.

I have enjoyed any Pineapple hotel I have tried and this one did not disappoint.

11/11/13 | Link | Rating: 5.0
108. Catherine S.
Best hotel value in Seattle. We had a stellar stay. Decor is modern and thoughtful. The bed was among the most comfortable I've ever slept in. Location is incredibly convenient to Seattle Center's amenities. And the bonuses were well appreciated: free parking; free Starbucks and adorable pineapple mini cupcakes in the lobby at 3pm; Space Needle view; water bottles in your room; bikes for guests to borrow and free shuttle service (they even picked us up from Westlake when we first arrived in town *before* we checked in--so incredibly nice). Just perfect in every way. We'd stay here again in a heartbeat.

25/07/12 | Link | Rating: 5.0
109. Anna H.
Modern, clean, open, and close yet far from all the action in Seattle. The Maxwell is located on a very quiet street, only a few blocks away from all the cars, noise, and traffic. One mile out one way takes you to Kerry Park, one mile in the other direction takes you to the Space Needle, and another mile another way takes you to the scooter rental- where you can rent a scooter for a day and go all over town and out of town. Coming back to our hotel room was relaxing, the rooms are spacious and not cramped, hardwood floors are clean, the bathroom is so spacious and the showers are open for an interesting shower time with your lover.

The lobby has complimentary coffee and pineapple cupcakes everyday, win! It was a lifesaver after a long day of walking and exploring. There's a pool and fitness center which is also a win in my book!

I don't think this hotel is pricey at all for what you get considering the amenities and cleanliness of it. I'd definitely stay here again when in Seattle.

11/07/12 | Link | Rating: 5.0
110. Jessica B.
Our trip to Seattle was quick, but this was a great place to stay. The location is terrific, the parking is EASY, free and safe. The room was clean, simple and comfortable and we loved the free shuttle to Pike Place Market (and I'm sure they have it to other places) and the beds were very comfortable. No complaints whatsoever, highly recommend this hotel for anyone looking to visit Seattle. It really is a great central location. Oh...and our room was right next to the elevator on the 2nd floor and we never heard a sound. Love when it's quiet in a hotel!! Thank you so much!

05/10/13 | Link | Rating: 4.0
111. Khushbu G.
A trendy and comfortable hotel in Seattle. Spend a little extra if you really want to enjoy your time visiting. The service is unbelievably helpful from keeping your bags until the time you have to check in to offering bright yellow umbrellas for the rain. The hotel itself has great decor and a really cool shower in each room.

The lobby has multiple seating arrangements and has a comforting fireplace if you just want to sit around after you've had a long day. They have a coffee bar that is open till 10pm (don't get the tomato soup though, it's just marinara sauce with water).

The hotel is walking distance to the Seattle Center (Emp Museum, Space Needle, and many more attractions!). You'll thank yourself for staying here if you've been walking around all day!

If I ever come to Seattle again, I will definitely only stay here. If you have an iPhone, download the HotelTonight app. The Maxwell Hotel is usually on it and they offer cheaper room rates around $149 a night. Here's a little secret for your travelers on a budget, use code htsave25 on the app to get $25 off of your first booking! :)

12/08/12 | Link | Rating: 5.0
112. Greg W.
The Maxwell Hotel made our stay in Seattle extremely pleasurable.  The room accommodations were clean and very welcoming.  Everything in the room was complimentary (including popcorn, coffee, bottled water, and half and half in the fridge).  This is way better than powder creamer that I normally get in hotels.  The bathroom toiletries were all Tommy Bahama and smelled like a tropical oasis.  At check-in we were offered cupcakes and coffee.  The only negative that I could share is that the parking structure under the hotel was full the entire stay, so we had to park on the street.  It took a lot of time and had to walk quite a few blocks to the hotel.  Though this was an inconvenience, we would stay at the Maxwell again.

27/03/14 | Link | Rating: 5.0
113. Andy v.
What a little gem of a hotel. Great area of town away from all the tourists and lots of good food in walking distance. Parking is free which is super rare in any large city. The rooms are modern, and very clean. It is affordable and the staff are so friendly. Definitely going to stay here for my next trip to Seattle.

24/04/14 | Link | Rating: 5.0
114. Jordan G.
The Maxwell Hotel is the PERFECT place to stay if you're planning to visit Teatro Zinzanni  and want to overnight. Its literally a 2 or 3 minute walk to the front doors of the show / restaurant. You'll appreciate that proximity if you're visiting any time between November and March in Seattle.

Back to the hotel review:
Decor- the place has obviously been recently updated. Everything looks new and well maintained. The colors are loud and primary and sometimes it feels like the decor is angling towards chaos, but it is fun. The main lobby area was probably the loudest place in the hotel from a design standpoint, but the rooms scaled back a notch to more controlled palettes and thus avoided becoming an annoyance. Overall the place looks new.

Cleanliness- A hotel's maintenance (or lack thereof) is make or break for me and I've stayed in more than one 'high end' hotel that didn't have a thorough scrubbing done in the guest rooms. But Maxwell does not fall into the trap. It looks like the rooms are thoroughly vacuumed with no dust bunnies under furniture or at the back edges of desks. Even the bathroom fan had been dusted in recent time, and didn't have that thick dust bunnies that most hotels overlook. Big kudos here to their housekeeping staff.

Noise- All big city hotels run the risk of trading proximity for peace and quiet. We stayed on the 5th floor at the front of the hotel (over what I believe is the busiest street  adjacent to the hotel). Ultimately the room was quiet and we never once were awoken or interrupted by delivery vans or street noise, which is a plus. I'm not sure if lower floors would have similar circumstances, but the Maxwell is not on a really busy road and the windows seem to be somewhat sound dampening so I'd expect it to be a good experience even lower in the hotel.

Amenities- Generally very comfortable in room amenities. The decor (as previously mentioned) was a bit more chaotic than I like, but the mattress was comfortable and everything looked to be of quality  and served its purpose well. The bathroom was smallish, without glass on the shower door (which lets the steam escape if you don't close the bathroom door while showering) and no bathtub. Probably the biggest disappointment in the room was the shower. Felt a bit more locker-roomish and not boutique hotel.

Proximity- The Maxwell is not close to the main tourist destinations in downtown Seattle (namely Pike's Place, the waterfront, aquarium, etc). It is very close to Seattle Center, closer to the Space Needle, and the EMP. As mentioned its very close to Teatro Zinzanni. If you're visiting one of those destinations its a comfortable walking distance. Pike Place, not so much.

Overall, the Maxwell gets a 4 out 5 stars for the following reasons:
- Clean, new looking interiors and comfortable rooms.
- Good rate considering the rooms and overall experience.
- Great proximity to Teatro Zinzanni and Seattle Center / EMP.
- Loss of points for the shower / bathroom and the distance from the bigger Seattle attractions.

25/02/13 | Link | Rating: 4.0
115. Heather Z.
Very good for the price! New, stylish and clean! Great location! Easy to get just about anywhere in Seattle from The Maxwell! Staff is nice, the Rock pizza joint is most excellent! We are there room service and at the restaurant and really enjoyed it! Parking is good! Pineapple cupcakes were a nice treat every afternoon! Downside, no bell service, so me + a baggage cart was a disaster and irritating! The pineapple cafe, coffee could have been better quality and faster, and breakfast room service is always a plus! Totally worth it though!

16/12/13 | Link | Rating: 4.0
116. Denise L.
I trekked almost 15 hours from my home in Philadelphia, suffering multiple flight delays and finally arrived at the Maxwell at close to 10 PM (when I should have been checking in 5 hours earlier). The front desk was helpful and welcoming and may or may not have been swayed by my dismal travel tales to put me in a luxurious corner room on the top floor with an AMAZING view of the Space Needle.

I stayed 3 nights in this huge, beautiful room with hardwood floors and 2 amazingly comfortable beds all to myself (you know, in case I felt like switching between them or building a pillow fort.) LOVED  the decor - so fresh and fun and modern! Even the stand up/walk in shower was awesome. Flat screen LCD TV, free coffee/Keurig brewer, microwave & fridge, and free bottled water- which probably saved me at least $10 on buying bottled water out because I would just pop 2 of them in the fridge and take them out walking around with me, then have them refreshed when I came back in the afternoon. (And of course, hot coffee and mini pineapple cupcakes waiting for me in the lobby as well on my return.)

Plus, the staff is super friendly and helpful. I had an unfortunate meeting between my butt and the stairs in the lobby and both desk clerks were very concerned and asked me repeatedly if I was ok. (I'm sure the would have jumped over the desk 'Dukes of Hazard' style to help if their reaction time had been better.) And after I checked out and was out exploring, I remembered I'd left my camera charger plugged in in the room and they had it waiting for me - along with my bags - when I came back.

The hotel has a pool and bikes they loan out, neither of which I got to use on this particular trip, but I will definitely be back soon. Queen Anne is a fun, beautiful location near all the attractions and close to bus routes, monorail - a mere 15 minutes from Pike Place and downtown. I am already planning my next trip to Seattle and will most definitely be staying at the Maxwell again!

15/11/11 | Link | Rating: 5.0
117. Shannon B.
Would definitely stay there again!  Convenient location, nice rooms, free on-call shuttle service (within 3 miles of hotel), restaurant/bar attached, free afternoon cupcakes and coffee in the spacious lobby (great for hanging out), helpful staff.  I Pricelined this hotel and got a double-queen for about $120 then upgraded to king because they had space.  Although the shuttle doesn't go far, it did get me to/from the Amtrack Station for free and picked us up at Pike's Place when it was cold and rainy, which definitely saved time and money.  The Seattle Center is a couple of blocks away as is a QFC grocery store (and the hotel has a pool) so if you're traveling with kids this is a great option for you.  If you're there without kids, the slick sexy decor lends itself to a night of fun.  Bikes and umbrellas are available for guests.    

One small drawback is the spotty in-room internet service - it's free (again, saving a bit of money compared to bigger hotels) so I didn't get too frustrated by it.  It was reliable in the lobby.  My mac power supply cord broke while I was there and because the internet kept dropping that morning (it worked the rest of my weekend stay) I called the front desk for help. In a flash the staff made me an appointment at the Genius Bar and booked the shuttle not only to take me there, but to wait with me so I could return to the hotel as soon as my computer was squared away.

Overall a very positive experience.  I highly recommend The Maxwell Hotel, Seattle.

21/01/13 | Link | Rating: 4.0
118. Amber J.
I couldn't say enough about this hotel.  My husband and I flew in for a getaway for a few days.  We arrived early and were able to check in early. The front desk staff were very friendly. The rooms were clean, smelled fresh and the décor was awesome. The location was great with walking distance to Seattle center and Key arena.  The hotel offers free shuttle service to many popular places. It was awesome.  There are complimentary cupcakes and coffee in the afternoon.   We are definitely going to stay again and will bring our kiddos next time.

19/01/14 | Link | Rating: 5.0
119. Colette M.
Love the location. Safe neighborhood. Love the free bike rental. The rooms are both modern and clean. The bathrooms are big. We stayed 3 nights and missed the lobby reception everyday, once because they ran out of cupcakes. My daughter was pretty bummed but she survived. The staff is also very nice and attentive. The adjoining restaurant could use some work as we ordered 4 desserts (there's only 4 desserts on the menu and all have ice cream) and they said the ice cream had all melted. Pretty sad way to end our stay. But the hotel was great!  Parking was easy too.

13/08/14 | Link | Rating: 5.0
120. Jordan R.
I almost feel guilty paying as little as I did for this home away from home.

Every hotel worker- front desk, housekeepers, shuttle driver, even a manager I met in passing - was super accomodating and went out of their way to make my life easier. The room size was generous and it had a great shower / water pressure, an amazingly comfortable bed, and a reliable internet connection. Added perk: Keirug in the room. What else do you need, really?

The complimentary umbrella was a great perk for when I arrived in the city unprepared. They also saved me some cab fare by calling the complimentary shuttle for my trip back out of town. Combined with the fact that they did this while all being incredibly welcoming but not forcefully, over the top nice - I can surely say you are not going to find a hotel anywhere near this value in Seattle.

Congrats Maxwell, you've made a customer for life.

07/03/13 | Link | Rating: 5.0
121. MA N.
Friendly staffs! Front reception and their house keepers. Each time I walked by them, they'd greet me and say good morning or afternoon.
I got the king size bed and it was comfortable. They provide you with a safe to lock your valuables if you need to. The rooms were very contemporary and modern. However, a couple downfalls were:
-the windows that didn't have the bug screen
-the showers had no doors which leaked outside
-the restrooms had minimal vent that didn't really air anything out
-the walls were very thin to the point I can hear upstairs, downstairs, and neighbors.

The amenities were fairly good. They were:
-keurig in room (coffee and tea with two water bottles)
-fridge and microwave in room
-safe lock in room
-umbrella to carry around (and return back to the room)
-Starbucks coffee and some hotel made mini pineapple cupcakes
-15% off at The Rock restaurant.
-bikes available (three of them)
-free parking

I'll come back to stay if the price was a bit less for those downfalls.

24/12/13 | Link | Rating: 4.0
122. Sherry S.
First of all, extremely pretty everywhere.. Colorful, classy, hip, modern. Attention to detail wherever you look.

Staff is eager to help. I had a couple of issues that were automatically corrected.  One simple one was that the gym's water bottle service was empty. I went to the desk to just buy a bottled water letting them know they were out and they comped it as I had hoped they would.  I asked for a quiet room and they also found me one though she put me right across from housekeeping.. ? WTH?

Speaking of quiet though, the doors seem to slam automatically and are very loud.  If you don't have your heat on you will hear this.

We were on the top floor so we had no one above us as I have read that you can hear folks walking on the parquet floors.

Our room was very big which is always nice. You get a modern flat screen tv and the wifi was fast.  Bathroom very clean with a nice light up mirror to put on your makeup.  Once again, nice colors in the room as well.

Free parking!! Always a star for that!

Priced very reasonably. I actually got a king size bed and also one of the accessible rooms as they were available. Lots more room. I checked a week before on the price again. It had gone down 20.00 so I called and they adjusted my rate.

Big negative though. We had strobe lights going all night as the electric smoke detector is right above the bed as well as one is in the closet. Not quite sure why they have this particular type of alarm as it might be good for the staff to know it's working by the light blinking but it sucks for the customer to have it flashing the whole night. This totally took a star off. I like a dark room to sleep in. So bummer that.

24/10/10 | Link | Rating: 3.0
123. Mary H.
Wonderful little hotel with access to lots of Seattle's prime attractions.  And when you don't want to walk, the shuttle will take you just about anywhere you'd like to go.  Our driver gave us a little tour of the city as he got us to Pike Market - a real bonus.  Rooms are spotless and the bathrooms large.  Actually, the room is about the size of a small studio in NYC!!  we had a reservation on Fri. and knew we'd be back in Seattle on Sun. so we returned the same weekend.  We so appreciated the free parking as well.  The adjoining bar is nice with a great server.

29/08/14 | Link | Rating: 5.0
124. Gwyneth J.
Boutique Beauty, Great Location, & Superb Service

The Maxwell hotel is a lovely boutique hotel nestled in the Queen Anne district of Seattle - just mere blocks away from the Space Needle and the duck boats!

I was traveling to Seattle for a meeting with Google (cool stuff!) and was very impressed with their amenities, service, & style. Though I had a bit of a snafu with the reservation (double check the dates on your PDF confirmation!) but thanks to sweet Jessica Scott & the Maxwell manager Tyler Suddith it got sorted handily. YAY! Impressive!

The lobby is lovely, modern, and very welcoming with many comfy lounges & chairs to meet friends & co-workers. They do provide mini-cupcakes & complimentary coffee every day but was too busy to partake.

My room #524 was spacious, beautifully decorated, and had a lovely view of the Space Needle. Knowing that the hotel rooms have hardwood floors I requested a room on the top floor (5th) so as not to hear any footsteps over my head. I do wish they had had an area rug or two or a runner for cold feet - thank goodness for comfy slippers & fuzzy socks!

Knowing that they provided single serve Keurig coffee makers I brought my favourite K-Cups (Jet Fuel!) and I really enjoyed a delicious cup of coffee every morning! However, the BEST amenity that they provide guests is the FREE FAST Wireless Internet! It's 2011, why can't ALL hotels do this already!? /rant

The Maxwell is within walking distance of several restaurants including Bahn Thai and McMenamins Queen Anne's pub. It's also a short block away from the Teatro ZinZanni which provided an amazing evening's dinner & entertainment my last night! Make sure to mention the Maxwell when buying tickets for a significant discount! (see my other reviews)

Though getting a cab in this residential neighborhood was sometimes a bit of a challenge & a wait thanks to Helen at the front desk who arranged the night before for a town car ride to the airport. The car was lovely, a flat rate ($42), and arrived early. Now THAT's the way to go!

Honestly, I was very pleased by this lovely property with it's attentive service and would both recommend it to anyone and I would definitely stay again!

04/08/11 | Link | Rating: 5.0
125. Jocelyn R.
I loved the hotel. I think it's in the best location. It's away from the buzzle of the city, yet literally walking distance(like a block or two from the hotel) to the space needle, EMP museum and monorail. Can't beat free parking! Very nice and helpful staff. Free shuttle to close areas in downtown. In the afternoon they have free coffee and small cupcakes in the lobby. Pizza at the rock restaurant is pretty good as well. Room is very nice, clean and accommodating. Would definitely stay here again.

04/03/14 | Link | Rating: 5.0
126. Paula G.
Reservations were a breeze.
Staff- especially Latesha, were amazing and friendly-helpful.
Decor was lovely.
Free parking, easy to locate, close to Space Needle and activities.
Coffee and popcorn in rooms.
Yummy cupcakes in afternoon.
Rooms nice and clean/ beds nice and firm.
Shuttle service available.
Ate at The Rock- Had breakfast at the coffee bar, it was overpriced and tasteless.
Rooms are very quiet- my hearing is impeccable and my typical complaint is the constant slamming of doors. I didn't hear people around me or any slamming doors- that is a BIG deal to me.
While I know that summer in Seattle means high prices for hotels- I  find $209 very pricey for 1 night.  That is the ONLY reason I didn't give 5 stars.
I hope that readers give these people a chance because the staff really were great!

05/09/13 | Link | Rating: 4.0
127. Katy H.
This has got to be the absolute cutest little hotel I've been to in Seattle in a long time. I popped in for an event recently and while I didn't get a room, I spotted some incredibly cute conference rooms, the gorgeous lobby and the bar just next door. I wish I could be a tourist in Seattle more often! In fact, they've got this cute free shuttle that takes guests around town to different Seattle businesses to give them the true "local" experience. How cute is that? I think I need to plan a staycation soon.

25/04/13 | Link | Rating: 5.0
128. Nickk S.
We only spent one night at the Maxwell, but wish we had spent more time there. Or room was small, but exactly the right size for my wife and I. We had a room on the fifth floor and could see the Space Needle from our bed, which other than the power lines, was a spectacular sight (and you don't really see the power lines after dark).

The location is fantastic, with just a ten minute walk to the Space Needle and the rest of the Seattle Center park. Lots of good food in the area too.

As for service, everyone was met was extremely friendly and helpful. Providing great recommendations for the surrounding area and making sure we had everything we needed.

The parking is free (and they let leave your car if they aren't full the next day even after you've checked out - supposedly only until 3 pm, but we left ours there until 5 pm with no issues).

They also provide you with free bikes you can borrow, as well as a free shuttle around town, which we didn't end up using.

Also, those pineapple treats and coffee in the afternoon as SO tasty.  Great place!

05/07/13 | Link | Rating: 5.0
129. Darrelyn N.
Fantastic service.  Very clean rooms and walking distance to everything. Nice touch: Ice water infused with pineapple and mini cupcakes every afternoon in the lobby.  Free WiFi.  Free computers and printing.  Excellent experience.

08/11/14 | Link | Rating: 5.0
130. Suzanne P.
Stayed here for four nights recently, and was extremely pleased. The one and only reason that I am withholding one star is because I do feel that this place is over priced.

The lobby is adorable and the staff is beyond helpful. We really took advantage of the free shuttle and got ushered around the city They also arranged for a car service to take us to the airport.

Loved the rooms. Whoever designed them is kind of awesome. We actually are looking into a similar look for our condo. I loved the amenities and the rooms were always clean.

We'd come back, but only if we could get a better deal.

19/08/13 | Link | Rating: 4.0
131. Katherine S.
Loved the cupcakes and free parking! Thanks!

06/04/14 | Link | Rating: 4.0
132. Swati m.
very neat hotel! warm and inviting lobby, great staff! the room was clean and spacious.. they have cute pineapple cupcakes daily which is kinda nice :)

31/10/14 | Link | Rating: 4.0
133. Elizabeth M.
Although the Maxwell is clean, spacious, and is located in an ideal situation, the customer service and staff were incredibly aloof, uniformed, and were lacking on customer service skills.

I booked 2 rooms at the Maxwell 3 months in advance for a weekend spent with friends from out of town. Immediately after booking, I called the hotel to put in a couple of basic requests (rooms next door to each other/same floor, 1:00pm check-out, 1 extra parking space). They assured me that these requests would be no problem. One week before my check-in date, I called again to confirm my reservation and requests. Once again, I was assured that these requests would be taken care of.

Our group arrived at the hotel at 4:30 and our rooms were not ready and we had to wait an additional 20 minutes. Our rooms were not next door or even on the same floor. We were not granted a late check-out or an extra parking space. The front desk staff constantly answered phone calls while trying to check our group in. The staff could not help with any local directions.

I was really looking forward to kicking off a great weekend with my friends and it was just not a great start, due to the Maxwell staff's ineptness. The location and the rooms alone are just fine. The interior and amenities are nothing to brag about, although the pineapple cupcakes and complimentary coffee are a nice touch. Hire some staff that cares about the hotel guests, please!!

13/08/13 | Link | Rating: 2.0
134. Leanna H.
Pros:
- Price is good for the location. Not as expensive as big chain hotels can be but not dump flea bag motel prices.
- In room DVD player all ready to use! No movie ordering with the tv so this is very useful if you know ahead of time to bring your own films.
- Mini fridge AND Microwave! Keurig as well but that seems to be the new standard. Free bottled water and daily K cups and popcorn.
- Freebies! Mini pineapple and coconut cupcakes in the lobby daily and a complementary umbrella! Fantastic considering the weather is infamous for rain (it actually has more clouds than rain but it's better to not be surprised!)
- Location, location, location! Close to downtown landmarks (Space Needle, EMP museum, Pacific Science Center etc.), some rooms have a Space Needle view and they have a free shuttle that you can call and arrange to take you places!
- Fast, free and option to use wired Internet! We prefer a wired connection and it was lighting fast with no charge!
- Friendly staff! The horrible woman next to us was talked to after we complained to the front desk about the smoking. Seemed to have their heads on right.

Cons:
- No shower door. For some this is an issue and some it's not. The water seems to get all over the floor and has caused me a few falls.  Our room only had a shower. No tub. That might also be an issue for some.
- If you have connecting rooms you have the most paper thin walls ever. For us it was just my boyfriend and I in a single room at the end of the floor. It had the connecting door to a similar room I guess. The first few days were fine but then a woman checked in over night and was talking loudly on the phone, fighting some guy and smoking. THIS IS A NO SMOKING HOTEL. I have asthma so it made breathing a bigger challenge. Thankfully this woman only checked in for one day.
- No luggage tag even though I checked in with Yelp. The guy didn't seem to really know where they were to start and after a few seconds of thought told me they were out. I noticed a few past reviews had the same thing. Did they just not bother to get them anymore? Free publicity but no reward.
- No tv hookups. If you have a laptop that you like to connect to the tv you're out of luck. Hopefully the existing non Blu ray player remedies this issue for some.
- The connecting restaurant is god awful! Worst "pizza" ever! (I put pizza in quotes because the west coast is infamous for not making actual pizza. At least not Italian. Some do Greek style but even that is blah.)
- The free parking is nice. If you come early. And you have a compact car. And everyone around you actually parks in the lines. The parking across the street is better. They patrol the area, don't charge as much as nearby landmark parking, and it's not 90% compact spaces.

Overall my boyfriend and I rate this place a 3/12-4. Beware the cons though.

11/04/14 | Link | Rating: 4.0
135. Mary B.
Excellent hotel! We stayed two nights at the beginning of our family vacation and all were very pleased. The location and parking garage were convenient. We called to ask if we could check in early, and they quickly confirmed that our adjoining rooms were ready. Upon arrival, we found that our paperwork was ready and waiting. Nice touch!

The rooms were clean, comfortable, and modern. The view of the space needle was icing on the cupcake. (they provide afternoon cupcakes and Starbucks coffee. - nice treat). We will definitely return to this hotel

30/07/12 | Link | Rating: 4.0
136. michelle l.
Lovely room with complimentary popcorn and water, sincerely hospitable staff, and excellent location a couple minutes from Seattle Center. Coffee place in the lobby opens at 6.30am--handy for early mornings. The hotel also offers shuttle service to key tourist sites, as well as bikes (although we didn't venture out on two wheels).

09/05/14 | Link | Rating: 4.0
137. Rick S.
What a great find.  My son works in Seattle and I have been trying to find a Seattle"home", I think I have!   My original booking was for two nights but I extended it for another two nights because I liked it so much.

The Maxwell is a great place. Clean, attractive, excellent rooms with a full compliment of amenities.  I even stored my bike for free.  The staff was very accommodating and helpful.  

My only complaint is that there is plenty of noise that can be heard between floors.  It sounded like there was a dance studio overhead.

There are several restaurant s very close by, the Seattle Center and Lower Queen Anne are just blocks away.  I will be back for sure.

22/08/13 | Link | Rating: 5.0
138. Betsy F.
I stayed here with a friend on my first visit to the Seattle area. Our train coming into Seattle was extremely late but the staff was ready and waiting for us when we got there.
The room was beautifully appointed and very comfortable. WiFi was easily accessible. The bathroom was awesome. I loved the soap and shampoo dispensers. Very economical AND planet friendly.
My only complaint was the view. It was my fault though - I requested a view on the Queen Ann Hill and it was not nearly as impressive as I hoped it would be. Just a back alley and apartments... But that will not deter me from staying here again - I would just select another view.
We had selected one of the Maxwell's packages and took the glass blowing class as well as tickets into Chihuly museum. The glass class was fun, informative and we each got an irreplaceable souvenir from our trip. And nothing beats the Chihuly museum. Right under the Space Needle with some of the most beautiful glass exhibits one will ever see. I highly recommend this package.

13/06/14 | Link | Rating: 4.0
139. Ross W.
On recommendation of AAA magazine, we stayed here.  Conveniently located (a 5-minute walk to the Space Needle), the hotel offers complimentary bottled water, mini cupcakes (in the lobby in the afternoon), and shuttle service.  Rooms are spacious, clean and well-decorated.  We even had a view of the Needle.  There are a number of restaurants within a stone's throw although we didn't try them.  Parking is limited, and the spaces are tiny.  Our rental got dinged by some car.  The only  negative is that the concierge and front desk could be friendlier and more welcoming although the lady who checked us in was nice.

27/10/14 | Link | Rating: 4.0
140. Tracy Y.
Stayed here a few months ago, but forgot to place a post. This is a smaller hotel than normal but has everything you need. Location is located near the space needle and monorail which will take you into the downtown area. Offer comp bikes to cruise the town. Rooms are very modern and clean. Lastly the most important, they give service with lots of aloha! Great stay at reasonable price if staying in the Seattle area.

01/06/14 | Link | Rating: 5.0
141. Brian B.
Very clean hotel with a very friendly staff. Loved the design themes and the colors. This is a very bright, vibrant and fun hotel! We will definitely make the choice to enjoy the 'Pineapple Hospitality' on our future travels.

23/06/14 | Link | Rating: 5.0
142. Sheila W.
This hotel gets five stars for many reasons.  First the location is a short walk from the Chihuly museum and gardens and the Space Needle.  Secondly they have a free shuttle to Pikes Market.  Third the rooms and bathrooms are very nice.  Fourth they have free parking.  In Seattle most of the hotels charge a lot for parking.

The best part was that we were meeting my son in Seattle.  He was on a long motorcycle trip and could not find a hotel anywhere between Portland and Seattle.  All were sold out for various events.  He never intended to ride to Seattle that night because it was 500 miles away from where he started.  There were no rooms at the Maxwell.  They offered to provide blankets for him to sleep on the floor of our room.  It was not his first choice, but was the only option. He arrived at midnight.  They gave us four very thick blankets and brought him a bottle of water.  They did not charge us to have him stay there and we got him his own room for the second night.  They went out of the way even trying to find other hotels before we decided the only option was the floor of our room.

Great hotel.

31/07/14 | Link | Rating: 5.0
143. Miguel C.
Had a great stay at the maxwell hotel everyone was helpful and the free shuttle is a good way to get around the city not spending money on cabs . The room is spacious and they have free bottles of water. They also have a keurig machine and every afternoon they have free cupcakes in the lobby. The indoor pool is small and they don't have room service. The hotel is within walking distance to the space needle!

11/06/14 | Link | Rating: 5.0
144. Tracy T.
Highlights:
- New/modern, hip, clean, and affordable.  
- It's in Queen Anne neighborhood, so going to Pikes Place/downtown is a bit of a trek especially walking on a rainy day, but space needle/restaurants/market/Teatro Zinzanni are really close-by. Close enough to the monorail if needed though for a quick way to get to downtown.
- Love that they offer bikes for use (too bad it was too rainy when I came).
- Free shuttle if you reserve in advance (really helpful, but as much of a foodie that I am, some places weren't familiar with the driver and the usual tourist spots that people need to go to. I had to help him navigate. Thank goodness for smart phones!)
- Bright yellow umbrella in your room, umbrellas at the front desk to borrow, you are set for the rain and will most definitely stand out if lost in a sea of umbrellas. People don't use umbrellas in Seattle though right?! ;) j/k.
- Free bottles of water, Kerig machines in every room to brew your own coffee/tea, and popcorn.
- Hardwood floors on the room were a plus, especially with all the rain.
- Every late afternoon, the hotel offers free Starbucks and mini pineapple cupcakes in the lobby near the front desk. Highlight of my stay!

Improvements:
- Shower placement and the fact that it didn't have a door allowed water to get out onto the bathroom floor.
- Since it is further out from the downtown area, catching taxis wasn't as easy as I thought it would be.

Tip: Sea-Tac airport via the Town Car service that the hotel assisted us in reserving was about $50 one way. FYI, Uber was my best friend, since Seattle didn't have the best public transportation! Download it on your phone, use it, and thank me later. ;)

28/12/12 | Link | Rating: 5.0
145. B T.
Great location in Seattle.
Clean, stylish, and comfortable rooms.
Can't comment on service, as there were limited interaction with front desk and I never once saw house cleaning. They were like ninjas.

Would definitely recommend The Maxwell Hotel to those visiting.
The icing on the cake is the nice umbrellas that are provided. Realized in Seattle umbrellas are not needed though, as the rain was on and off sporadically. But a nice touch nonetheless.

01/03/14 | Link | Rating: 4.0
146. Tony L.
Convenient location. Big room. A bit run down. Free parking and warm indoor pool. Will consider staying if going to Seattle again.

13/01/15 | Link | Rating: 4.0
147. Mitchell M.
I am going to give the Maxwell four stars, but I think they could definitely tweak some things to improve the overall experience here.

The bottom line on the decor is that they are just trying a bit too hard to be hip and cool. I think if they toned it down a bit, and changed just a few things, then that hip vibe they are after would happen more organically. I am not sure how much influence they have over the adjoining bar (The Rock), but I think the Universal Studios feel of this place only detracts from the truly eclectic , cool vibe they are aiming for at this hotel.

The highlights have to be the great service, clean & comfortable rooms, & free bikes. Oh, and it all comes at a pretty reasonable price.

Some other things to note:
-They offer Starbucks in the lobby, but I think it's worth walking about a block to Caffe Vita on 5th Avenue. Great little coffee shop.
-There is amazing Pho right down the street.
-Be great if it were closer to downtown, but do provide free shuttle service to help mitigate.
-Our room only had a shower...so not sure if some rooms have tubs.
-Free coffee and cupcakes in afternoon.
-The Rock isn't the best bar, but an OK option for a quick one on way out.

They have a fitness center, pool, and free parking for guests on site. All in all, I think this is a great option if staying in Seattle.

23/05/13 | Link | Rating: 4.0
148. Steve P.
Big thumbs up for The Maxwell!!  Great staff, upscale room with excellent amenities and plenty of good restaurants and night life within walking distance.   The rate on Hotwire was 189.00 on a Sunday which is a great price and amazing value!!!   I'll be back!!!

18/08/14 | Link | Rating: 5.0
149. Jesse U.
The hotel staff and the room was great. I could not have asked for a better place to stay at in Seattle. And they didn't charge for the bottled water in the room.

06/08/14 | Link | Rating: 5.0
150. Eric L.
This place was just what we were looking for for a long weekend. It's located in a cool area of Seattle, has free internet, fridge and micro, and the lobby is cozy.
It was also very clean and stylist.
Definitely recommend!

19/02/14 | Link | Rating: 5.0
151. Laura S.
Totally recommend this place... Main reason 5 stars... Service.

ROOM: 3rd floor, 322
Deluxe Queen Suite - we got two queen beds but it was bc we wanted a view of the Space Needle. The room was awesome and the Space Needle was in sight but blocked by some cables. Oh well.
The shower had no door but it still worked well. Towels were decent quality.
Amenities: they provide a Kerug coffee maker with Tully's coffee (and decaf) and tea, popcorn, two water bottles and stuff for the coffee. The shampoos/conditioner/soap/lotion were in dispensers. Good quality stuff - Tommy Bahamas.
Room came with fridge (had butter in the fridge) and a microwave. Also a couch and chair.

AMENITIES:
Pool/fitness are: didn't use bc we walked everywhere
Free Bike rentals: comes ith lock and helmet : Awesome! Seattle is pretty bike friendly. This place is near the water and Space Needle so biking was sooo fun.
Free coffee and pineapple cupcakes in the afternoon: awesome
Free Shuttle Service from 9-6pm. You just need to schedule it.
Free newspaper on your door every morning

SERVICE:
One word: Justin
He was the best host! He was friendly and SO helpful. He found us locations to go and eat and even helped us with shuttle info. He was so accommodating! Seriously awesome. People said he looked like Corey Mondrieth from Glee... No... I think he looks like Adam Baldwin from the nose up. Anyways... Seriously a great host. He's the reason I gave a five and I'm picky as heck about hotels.
The shuttle drivers were great. Craig and David were nice and helpful. Craig drove to us bc we were too far from the meeting point (and I wore the wrong shoes). Awesome.

AMBIANCE:
Pineapple themed bc giving someone a pineapple means great hospitality. So that's cool. Very quirky look which I love. Very modern quirk.

PROXIMITY:
Walking distance to Space Needle, Seattle Center, key arena, Alwig Monorail, Pacific Science Center, EMP, and near pier 90 (bike ride).

OVERALL:
I'm recommending this place and would come back.

17/05/12 | Link | Rating: 5.0
152. Kipp C.
Very friendly staff!  The rooms were very clean and nice sized.  Parking is free and covered in a ramp.  The best part of this hotel is its location.  A fun and up and coming trendy area of Seattle.  We can't wait to go back to Seattle.

09/10/14 | Link | Rating: 5.0
153. Glenn L.
I Loved this hotel!

The hotel it self offers a modern and unique look and it is more affordable than other hotels in the area! They also had a promotion where you get the third night free. The location is also great because it is near the Seattle Center (walking distance) and the QFC super market where we did most of our shopping for food and beverages! All of the touristy spots we wanted to visit was also within a ten minute drive from Maxwell!

I was also able to get an early check-in upon arrival and was given my parking permit which guarantees you free parking in the hotel's parking lot. Parking is first come first serve!!! It was Halloween weekend when we stayed here so one night it was really packed, but we were able to find parking around the hotel.

The suite was very nice and the beds were comfortable! Even the pull out bed was comfortable compared to other hotels I've stayed at in the past. Their suite also offers a view of the Space Needle! Other perks this hotel offers is that they serve free pineapple cupcakes and Starbucks coffee at a certain time of the day. We were able to try these goodies before doing all the touristy stuff in the area!

Overall, we enjoyed our stay at Maxwell, the hotel is beautiful from the lobby to the rooms itself! I would recommend this place to anyone visiting Seattle! Solid 5/5!!!

01/11/12 | Link | Rating: 5.0
154. B K.
Five stars simply isn't enough for this hotel. My husband and I do a lot of traveling, but we both agree that this stay at the Maxwell was our BEST hotel experience ever!

The room itself; gorgeous, VERY spacious, modern decor with an artsy twist, and the beds were ridiculously comfortable!

Housekeeping; probably the most efficient service we've experienced. During our stay we tended to leave our room in the early morning to hit breakfast nearby and then return to the room to plan the rest of our day. We were consistently amazed when we returned to find our room already clean, that early and in that brief an absence! The complimentary bottled water and k-cups that were restocked each morning were greatly appreciated.

Staff; extremely friendly, accommodating, and helpful. We were consistently asked how we were enjoying our stay, and greeted each time we entered or passed someone in the hall.

Parking; although we mostly took to exploring on foot, we had a rental car with us for longer excursions and parking was a piece of cake. The garage was well lit, well maintained, and very convenient. There were always plenty of empty spaces.

Afternoon "cupcake social": sweet and charming like everything else at The Maxwell, and the afternoon pick-me-up of free, fresh coffee was definitely appreciated!

Staff; extremely friendly, accommodating, and helpful. We were consistently asked how we were enjoying our stay, and greeted each time we entered or passed someone in the hall.

Location; we fell in love with Lower Queen Anne during this stay, and loved that so many great sites were within a short walk away. Seattle Center and the Space Needle were great, but so were unexpected areas like Counterbalance Park!

In short, love, love LOVE this hotel. We had a great time in Seattle and we're eager to return, and The Maxwell will definitely remain as our "Seattle home"!

29/05/14 | Link | Rating: 5.0
155. Joshua C.
Booked this hotel off Hotwire and it was better than I ever would have expected! What was supposed to be a cheap and low star rating (3.5) hotel, ended up being the best hotel we stayed at during our trip to Seattle. Being a relatively new hotel, rooms are very modern looking and very, very clean. The beds are very comfortable and some rooms have hardwood floors (first time I've ever seen this!). The rooms are plenty big and have large bathrooms.

The hotel staff was very friendly and nice and the hotel provides a free shuttle service that brings you to many of Seattle's tourist attractions.

Also, there is free water, popcorn, and coffee in the room which adds a nice touch to the already nice hotel. Definitely not a 3.5 star hotel, it's even better!

20/04/14 | Link | Rating: 5.0
156. Brian R.
I find I'm not too picky with hotels. Normally I sleep so badly it doesn't matter. I'm not sure if it's the beds the carpets, I don't know. What I liked about this place was the staff for starters, very professional, fast but not over the top. I loved getting Starbucks brewed in the lobby with the cute little pineapple cupcakes! Oh yeah, pay attention to this other hotels out ther, here's a top for you, have something for your guests needing dairy free creamer. the Maxwell had a dairy free creamer that was available with their courtesy coffee. For this guy, that was a big Wow!  Simple, but to a guy with lactose troubles....well, it was big deal to me.

Parking is free, and with the registered pass we were able to park here while attending an event the following day. Again, wow.

The rooms are amazingly beautiful with a sort of Art Deco, jazzy, modern European vibe to them. The floors are a hard laminate, instead of the coarse Berber carpet you find in national chains. Again, I've never seen anything like this place, and it was just a great feel. I'd recommend Teatro Zinzani, the dinner out and a night over to recharge the battery's.

I would easily stay here again!

10/05/14 | Link | Rating: 5.0
157. Grace J.
I cannot say enough good things about this hotel! The staff was amazing (Woody, the manager, was exceptional and took such good care of us!), the food at the restaurant was awesome, the amenities were such a nice surprise, and just an overall wonderful stay for my husband and I on our anniversary/honeymoon trip to Seattle!!

24/04/14 | Link | Rating: 5.0
158. Nell P.
Great hotel! I stayed here for a week for a business trip and was pleasantly surprised. The staff are very nice, including the housekeeping which put up with my being a little slobby. The decor is great for a boutique hotel, and the location is fantastic. Walking to the space needle took about 5 minutes! The amenities in the room are nice; they have free coffee and water, and high speed internet. They also loan out adorable yellow bicycles for tooling around the city center.

09/02/15 | Link | Rating: 5.0
159. Tom C.
Very nice and clean rooms. I like the shower dispensers instead of all those little bottles of shampoo hotels usually get. Great Seattle location. Free parking. My bed was sooo comfortable.

21/09/14 | Link | Rating: 4.0
160. Mike C.
Not bad. They didn't know what "turn-down service" was. :/ Other than that, it was very nice!

15/12/14 | Link | Rating: 4.0
161. Misty S.
I'm glad we found this place! I'm writing you from my cozy bed at the Maxwell as we speak.

Highlights:
In room Keurig
Microwave in room (and they give you bags of popcorn)
One of the most comfy hotel beds that I've ever slept in
Nice large flatscreen on the wall
Roomy bathroom with a hairdryer that works well
Free wifi
Complimentary shuttle that will drop you off downtown
Near space needle, chihuly, and EMP. Easy to walk around.
Mini cupcakes in the afternoon are quite tasty
Pizza joint downstairs is pretty good too

I really don't have any complaints except the view out my window (the parking lot). Location is great, service has been great and price was right.

09/09/13 | Link | Rating: 4.0
162. Amy B.
Stayed here during our first visit to Seattle. This place has some great things going for it, but is lacking in a few areas.  To start, I did book with a third party website (they had a better deal!).  The disadvantage with this is that I couldn't select a room type, but I have never had a problem calling the hotel and requesting a king bed (done this at least 15+ times).  Well, the Maxwell was the first hotel unwilling to accommodate and I'm not sure why, since the place seemed empty the whole time we were there. This was pretty uncomfortable for my SO, who is 6'5" and slept with his feet hanging off the bed during our stay.

One night of our stay we checked out the hotel bar. It was underwhelming.  No draft beers and my cocktail tasted like cough syrup.  Maybe I just ordered the wrong thing.

The restaurant adjacent to the hotel had AWESOME food and good happy hour specials!  The service was mediocre (they forgot our appetizer) but definitely worth a visit, even if you aren't a hotel guest.

The hotel room was beautiful and we enjoyed it even though our view was run down apartments rather than the Space Needle, as expected.  Overall, for the price we paid (again, discounted on a third party site) this was a great value and we would probably stay again due to the price and walkability to the Seattle Center.

21/06/14 | Link | Rating: 3.0
163. Michael P.
Great staff. Fun decor. Great and cozy rooms. Great location. Walking distance to groceries, Kinkos, UPS, drug store and several pubs and restaurants.

05/11/14 | Link | Rating: 4.0
164. Blaine C.
We cant say enough good things about our pineapple experience.  I wrote the Maxwell ahead of time to see if it would be possible to park our car and do some sight seeing before our 4:00PM check in.  Not only did they allow us to park, but when we got there at 6:00AM we were allowed to check in 10 hours before scheduled!

Location is awesome, walking distance to Seattle center where we caught the monorail to walk around downtown/pike place/pioneer square.  If you do get a car, parking is free!  Also, complimentary coffee and bottled water and wifi in our room.  Wish we tried the cupcakes in the lobby sooner, because those are excellent too :)

The only downside of our stay at the Maxwell (and its no fault of theirs) was the road closures one day due to construction and some event/run going on.

22/03/14 | Link | Rating: 5.0
165. Holly B.
Such a bummer of an experience. First of all they put us in a strangely laid out room right next to the housekeeping facilities headquarters in a deadend corner of the hotel. The room and view left much to be desired. There was a boarded up abandon house out our window and the room felt like it was a very ikea attempt of being boutique. We paid a very decent amount of money to stay here for New Year's Eve and were very disapointed with the overall experience. The worst part was the website said 2:00 New Year's Eve checkout and we found out that although it wasn't noted, you had to pay extra for it, what a joke. I've never even wrote a yelp, but we were so disapointed that we wanted to warn future patrons not to waste their money.

01/01/15 | Link | Rating: 2.0
166. Heather E.
Booked through a travel site after doing research. The pictures on their website don't lie, this place is super cute and modern. The rooms are clean and spacious, decorated well, bathroom large and plenty of amenities in room too. The staff are amazing and helpful, the free shuttle a plus and the drivers are kind. We are enjoying our stay.

25/11/14 | Link | Rating: 5.0
167. Carol M.
Stayed here for a girls weekend and it worked out perfect! We had a room with 2 queen beds and a sofa sleeper (like a double and remarkably comfy...as long as you like a firmer bed...we did have to call the front desk for sheets and blankets to use it, but no big deal) so no one had to share. The bathroom counter has plenty of space, plus there were two other mirrors in the room (with a shelf) so everyone can be primping at the same time.

Tommy Bahama soap/shampoo/conditioner/lotion; mini fridge; microwave; free water (2 bottles a day) & popcorn; Keurig coffee maker. Fairly quiet heater/air conditioner, but the hair dryer was loud. Wood floors. Shower didn't have the greatest water pressure...more like a rain shower.

They do have a small parking garage that is FREE, but it is VERY tight. If you suck at parking like me, it may take awhile to fit into a spot. But it's free...and in Seattle that's extremely rare to find. One night the lot was full so they were very kind to let us park in one of their check in spaces...thumbs up for not sending us ladies on a wild hunt for street parking late at night!

They have a free shuttle to the big downtown attractions; it's right across the street from the Seattle Center; and it's really easy to get to I-5. It's within stumbling distance (about 4 blocks) to Queen Anne Ave with all the bars/restaurants...sweet! They also have The Rock (chain pizza/bar) in the hotel; a McMenamins next door; and Bartells Drug Store just up the street.

We will definitely stay here again :)

14/10/13 | Link | Rating: 5.0
168. Richard B.
This is a very nice, mid-price hotel, perfectly situated for events near Seattle Center, or as a base for a visit to Seattle, a city where I don't prefer to stay right downtown.  The lower Queen Anne neighbourhood is quite pleasant.    We've stayed here several times, with complete satisfaction.   We've always had a quiet night, and I appreciate the included parking, easily accessible (and no, despite what some other reviewers have said, the parking stalls are no smaller than anywhere else).   The staff are friendly, and we're usually checked in by the same people.  The coffee bar in the lobby is fine for a light breakfast, and of course there are many nice small restaurants and cafes nearby.   The pizza restaurant attached to the hotel is fine too.

23/03/15 | Link | Rating: 4.0
169. Andrew M.
We stayed here 2 nights, first night was awash as we arrived at 1:00am.. :(  - but the hotel is very nice and decorated is a very interesting manner..very bold and colorful and fun..but chic and hip.

I love the free bottled water and Keurig coffee in the room and it has a microwave and mini-refrigerator.  (There's a local supermarket right down the street at Roy and Mercer called QFC..they have everything you need..especially important if you are travelling with kids..peace of mind..good beer selection too..drinking Odin Freya's Gold and Space Needle IPA as I write this review).  It is so important to have a local store where you can buy water, snack, beer..another reason to stay here.

The room is big and the bathroom is big..very comfortable.  The showers are also very roomy.  They have a huge widescreen mounted on the wall and a nicely appointed furniture.  The wifi is ultra-fast here!  

I was hesitant about the location as this was our first time in Seattle, but it is a great neighborhood and quiet.  There looks to be a few Thai and Vietnamese restaurants right next to us..so sad we won't have time to try them out..will have to go our next stay here!  

The worst part was that we are leaving too soon..I eagerly anticipate coming to stay here on our next trip to Seattle.

19/04/14 | Link | Rating: 5.0
170. Jean-Michel R.
This is a very comfortable and clean hotel. It opened in 2010 so everything is still in very good shape and modern. The only downside I noted was the lack of sufficient parking space that might force you to look for parking in the neighbourhood, and this is a daunting task! Avoid the parking just on the other side of the street because it's a ripoff (see its review for more detail)

03/01/15 | Link | Rating: 4.0
171. Allen Y.
Stayed here for a couple of days for a recent conference.  Had a good time.  Good friendly staff.  Top service.  For my stay though, it was a little noisy...

08/02/15 | Link | Rating: 4.0
172. marvin a.
Favorite hotel in the area! Pineapple hospitality is the best hospitality. Close to metro market and walking distance from the needle.

19/01/15 | Link | Rating: 5.0
173. John W.
Wow great hotel covers all the neccaties and dose it with class ! Awesome value for what you get 5 out of 5 right in Seattle don't know how they do it for the price will definitely stay here again

11/02/15 | Link | Rating: 5.0
174. Merrill O.
Really liked this hotel....especially since the price here was so much more reasonable than most places in Seattle! The staff was friendly (special shout out to Joe, in the bar!), the room was super clean, the bathroom was large, the beds were fabulously comfortable, and I loved the Tommy Bahama bath products! My only complaints were that the bedside alarm rang early in the morning (the maids should always check that they are turned off from the previous guests), and the equipment in the fitness center was strangely ancient...I felt like I wandered into someone's basement in the seventies! Although the location wasn't central to the touristy downtown area, it was an easy walk across the street to the Space Needle, and then a quick ride on the monorail to downtown, so it was really convenient....especially if you are leaving from the cruise ship port.

30/07/14 | Link | Rating: 4.0
175. Sammi T.
We stayed at the Maxwell Hotel for 2 nights and had a great experience!!  It is a darling boutique hotel in a great area in lower Queen Anne.  Everything was perfect. Easy check in with a terrific front desk staff who actually upgraded us to a mini suite because they could!!  Very nice and bright lobby with a bar and espresso bar and The Rock restaurant and bar attached to the lobby (great food here too!).  Our room was spacious, comfortable and very nicely decorated!!  They offer a free shuttle for those that are sightseeing and free bikes for those that want to bike around town. Big plus in the city was free parking!!!  Super friendly staff all around.  Highly recommend this great hotel.

27/09/14 | Link | Rating: 5.0
176. Jessica S.
We arrived late into SeaTac and didn't get to The Maxwell until after midnight. The staff was very nice and accommodating. The room was clean and nice. In the morning we walked straight over to the space needle. Very convenient location and incredibly nice staff. We went out sightseeing all day and they gladly held our bags.

The only reason I'm not giving The Maxwell five stars is because we had absolutely no cell service in our room. I know it's something they can't control completely but my husband works from his phone and it was annoying to have to go down the elevator and outside every time to take a call ( if the phone actually rang). Additionally the wifi was super spotty.

07/11/14 | Link | Rating: 4.0
177. Kelly K.
We really enjoyed this hotel, from the can do attitude of staff, the great location, contemporary rooms, spacious lobby and shuttle service to the pineapple coconut cupcakes and coffee in the afternoon.
Rooms were well furnished, ours was recently painted and featured a flat screen tv, keurig coffee maker, refrigerator, even a microwave with microwave popcorn. They thought of everything.
Another plus was the curtainless shower and the installed shampoo, conditioner, body wash system by tommy bahama.
Cheery egg yolk yellow walls brightened the room, dark stained wood was in good condition and two very comfortable queen sized beds with four pillows of varying firmness invited repose.
The lower queen anne location is both convenient to seattle center and downtown, yet removed from the noise and crowds that prevail on holiday weekends.
Don't forget to check in on yelp, you will be rewarded with a large yellow pineapple luggage tag, you'll never mistake your luggage at baggage check again!

01/07/14 | Link | Rating: 4.0
178. Ryan O.
A cool boutique hotel in lower Queen Anne. The first thing that jumped out at me is how well designed the rooms are.  I found them very aesthetically pleasing with a modern, almost European feel. Like most good boutique hotels there are some amenities thrown in for free that you won't find at larger corporate chain hotels - complimentary shuttle, complimentary bicycles, and free treats like cupcakes at various parts of the day. There is also free WiFi but I found it to have very poor performance in my room compared to in the hotel lobby. The rooms are also equipped with some nice amenities like a fridge and a keurig.

Location-wise this is conviently located next to the space needle, Chihuly, EMP, and the pacific science center. Downtown attractions like pike's place market are a bit of a hike at about a 15-20 minute walk but still in walking range. I found the location convenient enough for all that things I wanted to see and do in Seattle.

Overall staying here was an enjoyable experience and I wouldn't hesitate to stay here again.

06/09/14 | Link | Rating: 4.0
179. Jay H.
I decided to take a little holiday Seattle staycation and based on Yelp reviews from my trusted Yeeps I decided The Maxwell was going to be the spot. It also had in it's favor the fact that it is walking distance from Teatro Zinzanni which was going to be one evening's festivities.
 The Maxwell is super easy to find from I5 and they have good signage leading to the parking area. Really the only detraction for me on this joint is the registration parking. You drive to what feels like a secluded back alley, park in the marked parking spots and then there is no clear direction what to do. I walked up some stairs to a door next to a lot of windows to discover... the pool. After looking around a bit I wandered back up to the front of the building. Not a huge deal but a sign (or a more obvious sign if I missed it) would be awesome.
 I walked in and was instantly greeted, was painlessly checked-in and had some of the policies and hotel 'how tos' explained. I walked back to my car, put the parking tag in and went into the secure garage to park. You have to use your room key to get into the garage, use the elevators and get into the pool/fitness rooms.
 The room I reserved was super cute and totally fit the bill. Unlike some hotel beds/pillows these were comfortable and easy to sleep on. I always have an issue with most hotel pillows where one pillow isn't enough support and two pillows has my head cocked at an uncomfortable angle so I have to do some odd pillow wrestling to try to find a happy middle ground. None of that silliness happened here. Yay!
 The bathroom was nice with a big mirror and was well lit. The shower was really nice but was a little weird because it had no curtain or door to block the opening. This wasn't an issue due to modesty but rather because I'm apparently a frenetic and violent shower taker. My vigorous lathering flung water and suds all over the bathroom.
 If you're staying at the hotel and use your room key to charge your meal you get a discount at the Rock Wood Fire Pizza that's attached to the hotel. They also do room service so you can munch on your pizza while you catch up on Courage The Cowardly dog in your room. Which, on that note, I found the channel offerings to be pretty awesome here.
 I loved the look and vibe of the hotel and my room, all of the employees were really helpful and friendly and the cost was great compared to other similar quality establishments especially when you consider the fact I arrived the day after Christmas.
 I'm a huge fan!

30/12/13 | Link | Rating: 4.0
180. Ashley L.
A beautiful hotel but a really disappointing experience. At 11:00pm tonight we were evacuated from our room by the fire alarm going off. After exiting the building and seeing no smoke we headed to the lobby. As firemen filled the hotel, the hotel staff neglected guests. It wasn't until 12:18am did a staff member finally inform us that they were having technical issues with the alarm and were unable to turn the alarm off on our floor. Other guests questioned the safety of the alarm system and were answered uncertainly. As a business manager myself, I think the staff handle the situation very poorly. I understand that it was a stressful incident, but to ignore guest questions and concerns was unacceptable. When I asked one staff member what was going on she smiled, let out a light chuckle, and said "I think they're working on it" and walked away.

Oh, and our shower still had hair stuck to the wall when we checked in.

Again, beautiful hotel in a good part of town, but this experience will prevent me from recommending to friends or returning.

28/04/14 | Link | Rating: 2.0
181. Jason S.
The rooms are spacious and beds are comfortable.  Easy access to all of downtown Seattle, with the quietness of Queen Anne district.  There are many selections for food from many cultures.  It is within walking distance to the ballet, which is approximately one block away.  A very convenient stay in Seattle.

29/12/14 | Link | Rating: 5.0
182. Marvin L.
Awesome hotel!!!  The hotel itself is very well kept and the rooms are very nice.  The check in at this place took less than 5 minutes which is the fastest check in I have ever had anywhere, hands down.  The people at the front desk are really helpful no matter what the time of day.  Unlike a lot of hotels, the rooms have ceramic/wood flooring instead of rug.  That is a big plus because you can see that the floor are clean and well kept.  

The TV's change channels at a snails pace, but that is something that I always encounter no matter the location.  This specific hotel is located in a very nice part of town (first time visitor in Seattle) and there are plenty of restaurants/bars/stores within walking distance.  Don't feel like walking?  No problem.  You can check out one of their beach cruisers for free.  Just sign a form.  Please be warned that all of the bicycles are women's bikes, but both men and women are allowed to rent them out.  They provide a helmet (some are pretty grimy) and a lock so you can leave the bike parked if you decide to do a little shopping.  

I didn't visit the bar on-site, but from what people are saying you would be better off doing a little bit of bar crawling and finding more bang for your buck.  

I plan on making a couple of more visits to Seattle and the Maxwell is at the top of my list of places to stay.

Note:  If you are trying to go downtown you can take the free shuttle.

01/10/14 | Link | Rating: 4.0
183. Valerie M.
This hotel is very close to Seattle center and the Space Needle, and that's why I picked it. I also saw great reviews on the decor and customer service. It had everything I wanted except for an included breakfast (but there is a little coffee place you can buy some yummy breakfast food and coffee or tea). When we arrived, it looked just like the photos. Very quirky and modern. There was cool art on the wall.

When we got to our room, we were thoroughly impressed by the size of the room and the amenities. Flat screen TV, nice bed decor, and all bathroom products are Tommy Bahamas. I have a bad back and always anxious about how I will be able to sleep. Let me just say that the beds were sooo comfortable. I haven't slept that well on vacation ever!

I would definitely stay here again due to location, hospitality, comfortable rooms, and price.

20/11/14 | Link | Rating: 4.0
184. Sasha S.
The Maxwell hotel is wonderful!

First and foremost, the beds are so comfortable it feels like you are sinking into a cloud. The rooms come with free popcorn and water bottles, a delicious cupcake reception daily, and free mimosas!

I will never stay at any other hotel when I visit Seattle! Stay here if you want a good rest and lots of perks!

02/01/15 | Link | Rating: 5.0
185. Chastity D.
Trying to find a family friendly hotel in Seattle can be a bit of a challenge. After reading a dozen yelp reviews, I finally settled on The Maxwell Hotel. The main reason being the nice amenities that the hotel has. We had a room with 2 queen beds. We asked for a space needle view, however at check in the only rooms were left to face the residential side, and as fellow yelpers said there is a bit of a distraught view with the abandon apartment building. The nice thing about the rooms is that they are super modern. I loved the urban decor. The great perk for families is that their is a mini fridge, microwave, and keurig in the room. The room is restocked daily with 2 bottles of water, keurig cups, and microwave popcorn. This all came in super handy so that we could stock up on breakfast and snack items for my kids. The room has a pretty new flat screen tv and dvd player. My kids also enjoyed the evening cupcakes that the hotel gave out. They looked forward to getting their afternoon cupcake. Another great perk is having free parking at the hotel. Spots are very compact however.

There are a lot of cute local restaurants in the area as well, including a grocery store within walking distance. The Seattle Center is about a 5 minute walk if you don't want to use the free hotel shuttle which will take you to pretty much most of the tourist destinations. Kevin was an awesome shuttle driver. He even went out of his way to show us Kerry Park. Oh, and if you show you've checked in on yelp you get a free luggage tag!

10/10/14 | Link | Rating: 4.0
186. Marie W.
AWESOME hotel!

I spent two nights at the Maxwell this past weekend for my first trip to Seattle. The Maxwell Hotel was one of the highlights of the trip.

My one wish is that Pineapple Hospitality opens more hotels in other cities outside of the PNW area (they have a few properties in Seattle, one in Portland and one in San Francisco).

The Maxwell is really a great place to stay. The hotel overall is modern and fun. The rooms and lobby areas are all tastefully decorated. My sister and I shared a 2-queen room on the second floor. The room was nicely sized and the bathroom was big and had a large shower stall, which is always a plus. The beds are very comfy and the sheets were super soft. All the toiletries are Tommy Bahama and they smell really nice. My sister was particularly pleased to see the k-cup coffee maker in the room. And there were plenty of outlets to plug in your chargers and electronics. Everything was clean and we even had a bit of a view of the space needle.

One word of caution - the rooms have laminate wood floors, which are very pretty but the people in the room above us decided around midnight to walk around with shoes on as much as they possibly could for an hour, so that was annoying. Also, one of the rooms on our floor had people staying in it with a barking dog, which was also very irritating. I myself am a dog owner and travel with my pup occasionally and he never barks, so I am always offended by people with poorly trained animals. Ultimately though, inconsiderate people are to blame for the noise, not the hotel.

Other than that, everything else about this hotel rocks! All the little extras that you would want like in-room wi-fi, bottled water and shuttle service were all free! The housekeeping lady also offered us extra towels and bottled water when she came to clean the room. The pineapple water and mini cupcake "happy hour" in the lobby was a cute touch (and the cupcakes are pretty tasty), as are the yellow beach cruisers that you can borrow from the lobby. They also have giant yellow umbrellas in the rooms in case of rain, which is also very thoughtful.

The hotel is a few minutes walking distance to the Space Needle, EPM museum and Chihuly Garden, so it was nice to be able to walk to some of our tourist destinations. The neighborhood around the hotel is really quiet but kind of artsy too, so we found some cool little shops and places to eat on nearby Mercer Street. The free shuttle took us to the downtown area, so it's no trouble getting to the Pike Place market and all the nearby shopping and restaurants.

All in all, we had a fantastic stay at the Maxwell. The rooms are super reasonably priced and all the little extra things that they provide complimentary really makes it a great value. If I find myself in Seattle again, I'll definitely be staying at the Maxwell!

04/11/14 | Link | Rating: 4.0
187. Deanna N.
Lurve!  Hip, modern boutique hotel w. Free parking, free pineapple happy hour cupcakes and a wood fired pizza bar that plays old school Devo, turning Japanese videos w an early and late happy hour.  Loved the floors are wood in the rooms.  Pet welcome for 20 bones.  Part of a small chain I can't wait to hit another!

28/05/14 | Link | Rating: 5.0
188. Lilian N.
The Maxwell Hotel exceeded our expectations in every way. Fairly priced, conveniently located near Seattle Center, and walking distance to many great restaurants/bars. The hotel provides free shuttle service to Pike Place, Pioneer Square, its sister hotels, and also the Zoo; just call the front desk a day ahead to reserve a time for drop off/pick up.

The standard queen room was more than adequate...two queen beds, a comfy chair and ottoman, a desk, mini fridge and microwave. We were pleased to see how clean and modern this 3-star hotel was in comparison to neighboring chain hotels. The Keurig brewer in the room was a nice touch, and they replenish the popcorn, bottled water, and K-cups at no cost. We didn't need to bring any shampoo/conditioner or soaps/lotions, as each room has built-in dispensers filled with Tommy Bahama products.

Other amenities such as free wi-fi/wired connection, free cupcakes in the lobby (during the day), bicycle rentals, free parking, and free umbrellas were all bonuses!!!!

Hotel staff were always very friendly, attentive, and helpful. We would definitely stay here again when in Seattle! Can't wait for our next visit ;)

21/04/14 | Link | Rating: 5.0
189. T Rosa I.
Spending New Year's Eve here for the first time right now! We love it so far! Everyone here is super nice! Only thing is I found a questionable stain on one of the pillows that my son was rubbing his face on. Totally grossed me out because I've watched 20/20. And I REALLY hope it's not what I think it is!

31/12/14 | Link | Rating: 4.0
190. Jenny R.
Stayed at this hotel while in Seattle. I have no complaints. The hospitality truly is outstanding. They accommodated all of our requests. The rooms are beautiful. They give you a fancy hotel vibe with an at home feel. It was conveniently located for us to do sightseeing. They have parking (which I've learned now is SUPER important in that city). Overall A+!

08/01/15 | Link | Rating: 5.0
191. P ?.
Everything about them is high quality. The spacious rooms, the cleanliness, location. But most of all, amazing customer service. Even when you call the 1-800 number. Keep it up!

P.S.1: My company has a tie up with them, so the nightly rate was very fair.
P.S.2: There is a great Thai and (vegan) Chinese restaurant right next to the hotel building.

16/04/15 | Link | Rating: 5.0
192. Andrea T.
Overall: great hotel, great price!

Pros:
- Staff was friendly and happy to help
- Room was especially nice. I loved the layout. And no carpet! There was a nice little entryway to the room. The room made me feel like I was coming home to a nice apartment instead of a generic hotel room.
- Good tv and cable
- Decent fitness center
- Really nice toiletries
- Excellent, free parking in a gated, covered garage.
- I liked the location, which was walkable to downtown (about a 30 min walk). Lots of great restaurants nearby and a few good ones just a couple blocks away. We tried Bahn Thai and loved it! Citizen coffee shop was good.
- Good coffeemaker and fridge in room
- Quiet
- I liked that there were no "upsells." The only consumables in the room were complimentary (free bottled water and microwave popcorn). Parking was free. There was complimentary coffee, water, cupcakes in the lobby.

Cons:
- The wireless was free but open (no password) and was weak in the room. It was stronger and more useable in the lobby.
- Nice shower but no door on the shower and I get chilly when the no-shower-door situation is happening (very small, silly thing)

I really loved this hotel and felt very comfortable here! Great value, great price. I would definitely stay here again and would recommend to friends.

22/12/14 | Link | Rating: 4.0
193. Rachel S.
Great location esp if you have plans at the McCaw Hall as I did.  It's right across the street.  My boyfriend and I checked in before our music concert then walked to the concert and walked back. Our room had a beautiful view of the space needle.  We fell asleep with the windows open gazing at the needle- it was nice.

The room was not anything special besides the view. It was decorated nice and modern. Classy.  It was clean.  The staff was very friendly and super helpful in giving directions to places to walk to for breakfast the next day.

We did the deal with the seattle glass museum and went to glass blowing classes the next day. The pineapple bus from the hotel gave us a ride. It was a great over all experience.  

I will say that the price was only a good deal because of the glass blowing package and our need to be close to the McCaw hall for our concert. There are much fancier hotels in seattle for this kind of money- however- the hotel is well kept, comfortable, great veiw, friendly staff and everything you would want in a nights stay in seattle.

20/07/14 | Link | Rating: 5.0
194. Valerie K.
The Maxwell Hotel is a great place. I loved the decor and attention to detail. For me, my stay was a mix of pros and cons, so that is how I'll craft my review.

Pros:
The decor.
The friendly desk clerks.
The AC was super nice in our room.
Microwave and refrigerator in our room.
Complimentary coconut cupcakes welcome you in the lobby.
Keureg in our room.
Espresso stand downstairs.
I loved the Tommy Bahama products in the room. They smelled really good!
Great parking.

Cons:
No bathtub in the room.
The pool is tiiiiny, not warm enough, and located in an over air conditioned room, overlooked by the exercise room. It felt like we had an audience while we took a dip.
No hot tub.
The coffee with our Keureg was very weak.
Espresso stand coffee was also weak.
Their key card system in the elevator rarely worked and was frustrating and pointless.

For a double queen room, it ended up being $280. For that price, the list of cons should be shorter.

21/07/14 | Link | Rating: 3.0
195. Erica G.
I was rather impressed with the room itself. Nicer than i was expecting for it being an older hotel in Seattle. The room we had was larger than your typical hotel room and the flooring is really nice too. The bed was almost like sleeping on a cloud, i didn't wanna get up. The lobby had some super delicious mini cupcakes being offered upon arrival.  Super convenient location and really stoked that there is a Rock wood fired Pizza inside the hotel!

Two complaints i do have is that the walls are super thin and we were right next-door to housekeeping so all i heard all morning were glasses being clanked together.  During the night we had the heat on because is was super cold outside and I was woken up several times to what sounded like really loud banging coming from the heater. I eventually ended up turning the heat off so I could sleep but woke up to a freezing cold room.

Overall, i would stay here again in the future but I'm bringing slippers next time cause the hard wood floors are freezing!

06/01/15 | Link | Rating: 4.0
196. Nick H.
****Pineapple Hospitality Here!****

I have to start with an explanation. This hotel boasts "Pineapple Hospitality" and free daily pineapple cupcakes! What is Pineapple Hospitality? I have not heard this phrase for a decade? Apparently, a million years ago, there was no such thing as daily flights to the tropical areas like Hawaii. To have a pineapple was a real special treat. If a person was to have visitors, they would leave the pineapple outside on the porch to welcome them. This would be eaten at dinner. Sharing such a special treat with your guests was a reflection of your happiness to see them.

Well, they do serve Pineapple Hospitality here:
~Rooms were cleaned perfectly daily and my little one's dolls were arranged on the
 bed in a very cute fashion that made her day;
~Daily Pineapple Coconut Cupcakes free;
~Free shuttle service daily to downtown and other local areas (8:00 AM to 5:00PM);
~Very reasonable prices;
~Free Parking? Yup. Pike Market Place is only about 1.2 miles away, but you can
 still  park your car here..free!
~With the exception of one very rude lady, hospitality and service was great;
~Rooms are spacious with free popcorn, bottle water, microwave, fridge, safe and
 Kurig Coffee;
~Free Wifi in room and all over the hotel;
~The lobby is relaxing with a fire place and artwork. Plenty of outlets for wifi;
~Two minute walk from Seattle Center/Needle; and
~Very small indoor pool and tiny gym.

Downside:
~The one rude and grumpy lady;
~The hotel does not have its own restaurant. It does have an attached pizza bar
 but the food is not very good;
~Supposedly you get a suitcase tag that supposedly is to die for..with check in.
 They were out and I didn't get one.

Would I stay here again? Yup!

I am a fan!

12/01/14 | Link | Rating: 4.0
197. Brenna D.
I stayed at the Maxwell for 3 nights, just a little quick business trip. And oh boy it was great! My room was nice and large, I loved the fluffy bedding, the bathroom's shower was high class and well kept. The cleaning of my room was wonderful. I can say, I'm quiet messy , but each day I  came back and found my room nicely cleaned and refreshed for the new day. Incredible service at the front desk, they have me on of those little husky dogs, I now keep it on my nightstand, and I even became friends with one of the amazing ladies at the front desk. Shout out to Melony! The hotel is pet friendly, has a pool and gym, and they have a cute little bar on the first floor. A awesome place to stay, no doubt about it.

27/04/15 | Link | Rating: 5.0
198. Timothy R.
This boutique hotel is tucked away north of the Space Needle in the Lower Queen Anne district, a sleepy area of Seattle but not without its charm. I would probably rate The Maxwell 3.5 stars in general but some of the amenities and the niceness of the staff bumped them up to a 4.

Here's what I liked:
+Free Parking! (In Seattle, that's like gold).
+Clean modern, rooms with comfy beds
+Nice, attentive staff (although they did cost us some time once or twice for a couple of issues)
+Shuttle (which was nice to take down to Pike's Market)

Not so much:
-Really spotty WiFi (had to eventually get an Ethernet cable for direct connection)
-The view on the north side (We had a lovely view of a vacated crack house, or as I liked to call it to the front desk, the 'luxury condominiums next door'). So, if you stay here try to get a view of the Space Needle (the south side), even if it is 'obstructed'.
-Overpriced Happy Hour. I really like to take advantage of HH at a hotel when the opportunity arises...but not for $7 with regular prices of $12 for a mystery glass of vino. Instead, I opted to walk 1/2 a block to McMenamins and got a better deal with more ambiance.
-Had it not been for the deal we got on a third party website, we probably wouldn't have stayed here. It's fairly expensive otherwise.

Incidental:
-Not the hotel's fault but we had a stomper above us the first night. And I mean stomping! A Minimum of 6 paces but up to 16 (I know because I counted). We got a reprieve between 2 am and 6 am but once we were up for the morning, we went to the front desk and got a new room (with a better view, incidentally).

All in all, it was a pleasant stay. Free parking, nice staff, and free shuttle. Just try to get a decent view, ask for an Ethernet cable if you have WiFi trouble, avoid Happy Hour, and explore the Queen Anne area (check out Seattle Center and the cool museums. And go to Kerry Park (see my review) to get a great view of the city).

19/09/14 | Link | Rating: 4.0
199. Darci S.
I was very impressed with The Maxwell Hotel! It's a boutique style hotel, a little smaller than the typical chain hotel. Very cute, modern and unique decor throughout. There is a small coffee bar and small cocktail bar in the lobby with very limited hours/offerings, but sufficient. All the staff I encountered were friendly and helpful. The room was nicely decorated, clean, and comfortable.  There is a pod coffee maker in room, plus a mini-fridge, microwave and complementary microwave popcorn! Fun touch. Bathroom was pretty standard but totally fine. Now the beds, they were awesome! So comfortable. I've never had such a comfy bed in such a budget-friendly hotel!

The area around the hotel is a little sleepy - granted I didn't have a chance to explore much but didn't bother b/c I didn't see anything! It is within walking distance from Seattle Center though, and they do offer a shuttle service to other parts of the city.

31/10/14 | Link | Rating: 5.0
200. Marla M.
Loved the hotel! The positives:
Comfy bed
Great decor in lobby and rooms
Clean lobby and room
Lovely shampoo/conditioner
Free wifi and parking
Complimentary shuttle running every half hour (various pick up locations)
The complimentary bikes and cupcakes :)

The negatives:
Underground parking was very tight
They didn't explain at checkin how to get to our room, and to use a key to make the elevator work
The staff wasn't very upbeat and friendly, hard to explain but the vibe felt off

25/03/15 | Link | Rating: 4.0
201. Charles J.
I readily concur with the five-star reviews that mention the friendliness and competence of the staff and the cleanliness of the rooms.  And, to boot, this hotel is only about 100 steps from the Opera House!

But, staying here seems to be predicated on the fact that all guests have internet access, either on their phones or their computers in order to be familiar with some of the particulars of staying here.  There was no guestbook of any kind in the room that mentioned amenities, hours of operation for the restaurant or coffee bar, availabity of certain services, nearby restaurants, or TV/DVD operation.  This made frequent phone calls to the front desk necessary.  

The only other complaint was that housekeeping never came before 17:00 in order to do the daily service.

04/05/15 | Link | Rating: 4.0
202. Jenn S.
We live just a little north of Seattle but wanted to have a night in the city for a birthday celebration. We picked the Maxwell because of the location and reviews. I am happy with our choice. We weren't here long but seemed like good service. The room was beautiful, very modern not like a normal hotel room. We had an amazing view of the space needle which is what we wanted but didn't know if we would get. Bed was comfy and they supplied coffee in the room.

The only things I would be cautious on is the parking. Try to bring a compact car because anything else is questionable when trying to get in the "free" parking garage. It is very limited and very small spaces. I have a compact car and it would barely fit. If you can fit and are able to get a spot before they are all gone then you are in luck.

Also at least in our room they had no TV. They do have DVD players and movies to rent at the front desk but we were in aware of this and didn't figure it out till midnight, when we got back to the room.

All and all, I would recommend it to anyone and would stay again if the occasion came up.

Thanks for the stay pineapple hospitality.

28/12/14 | Link | Rating: 4.0
203. Sparky J.
Good:
Stylish
Large, comfortable rooms
Clean
Good location

Bad:
Awful WiFi signal
No room service
Lots of street noise through the old, leaky windows.

04/04/15 | Link | Rating: 2.0
204. Michelle G.
Our first time in Seattle and I was interested in staying with the pineapple hospitality group, that the Maxwell belongs to. Hotel is easy to find in the goregous queen Ann district. When you look on the map it looks like a decent distance from the space needle, but it was honestly only a two minute walk for us! The monoral is right by the needle and is worth a ride. The hotel has a free shuttle and we took advantage of it! Driver was great and super helpful.

The lobby has a bar and josie, our bartender, was amazing! Makes a delicous pineapple infused vodka and champagne drink. Free cute tiny cupcakes with strong coffee in the afternoons. Hotel also has bikes free to use!

The rooms are huge and our room, fourth floor, faced the hillside with homes and some building being worked on. We didn't go for the room for a view so it doesn't bother us at all. The beds are magic! The in room dispensers have tommy bahama lotions, body wash and shampoo that smells fantastic.

The staff here are all great. We highly recommend the Maxwell hotel and will be staying here again in the future.

06/09/14 | Link | Rating: 5.0
205. Judy H.
This hotel has won my loyalty forever. I had the best hotel experience here that I have ever experienced. First it's dog friendly, and they loved my dog as much as I did. We tried leaving our dog one night and left our phone numbers if he got loud. We also told them they could get him if they wanted to. Well they did get him and played the whole time we were gone.
      Then there is the complimentary items. Water bottles in your room, coffee in your room, with refrigerated 1/2 and 1/2, wifi, business office, bikes, the best cupcakes Ever, parking( in downtown Seattle), slippers, bathrobes, and more.
    The staff was the most friendly and helpful, they do not use the word No. Thank you Melory, Sterling, and Leo. The shuttle bus was so accommodating you don't need to move your car. Also complimentary. We will always stay here in Seattle. We will look for reasons to come stay here!

07/04/15 | Link | Rating: 5.0
206. Cvetiliana B.
This hotel is tricky to rate. When I think of this place, I think 4 stars. But when I break it down, all the good and not so good, I feel like it's a 3 star, and there is no 3.5 star option. I will round up.

POSITIVES:

Shuttle to downtown, not a common anemnity & so useful  (though not always reliable)
Location (Queen Anne is a nice little suburb area just a few miles from downtown)
Nice modern rooms and bathroom, good size
Nice lobby
Staff was friendly, (front desk, 1 of the shuttle drivers, & housekeeping) though a couple of them made errors that cost us some time...
Free parking!
Free yellow bikes to ride! (didn't ride them, but how nice they offer!)
Free waters in the room each day, you don't have to pay for
Tommy Bahamma shampoo, cond, lotion, body gel, good stuff!
Clean rooms & hardwood floors :)
Comfy beds
Swimming pool! A basic one but still! Even some 4 star hotels don't offer pools. Though it could have been more heated.

NEGATIVES:

Wifi very spotty, they gave us Ethernet cable later, wish we had complained before the last day, no stars removed.
No door in bathroom shower, no stars removed.
The view, didn't expect a great one, but the crack house shack was ugh.  -1
"Hi, how much is your happy hour glass of wine?" "$7 before tax." "No, I mean, the happy hour wine." "Yes, $7, normally $12." What?!?!? - No stars removed.
Restaurant was dark and divy, not like the modern bright lobby which I liked. No stars removed.
The price is kinda high on their www, but if you get it through a mystery hotel site,  it's a great price! Considering those 3rd party sites take such a big chunk, makes me wonder why they don't meet in the middle price wise & not even use them? -1

They were nice to move us once due to a stomper above us who was stomping all night long, this helped a little with the view, then we had a little shack view, a little garage view and a little view of nice nearby homes versus all shack.  But it's best to be on the other side of the hotel if possible where you get a view of the space needle, obstructed view, but still better than the other side by far.

17/09/14 | Link | Rating: 3.0
207. Kathleen G.
Outstanding service! After a mix up on my part , we arrived at the Maxwell to find out this wasn't  the hotel my reservations were at , but it was the sister hotel. Since we were traveling with an elderly person , we asked if we could just change our reservation to the Maxwell.  Melody at the front desk went above and beyond to take care of changing our reservation including  dealing with Expedia for us. The hotel was beautiful and we had a view of the Space Needle from our room.  The beds were so comfortable. We will definitely be back. Also a shout out to Eric our driver from the Maxwell , Giovanni and Aaron for their service too.

12/05/15 | Link | Rating: 5.0
208. L C.
This Hotel is so nice, it is at a very good location too.
a short 10 mins walk gets you to the following which is located in the Seattle center, saves you parking time and fee since you can park at the hotel and just walk.
Seattle space needle
Glass & Garden
EMP
Children Museum
Science Museum
and the Monorail!
From the monorail you can go to downtown directly and a short 10 mins walk gets you to pike's place seafood market!
they have free shuttle too if you prefer to wait for it.
Nice is roomy nice and clean (except our crib, it has cheerios falling from it when we opened the crib.

you can hear from street noise but it is not a big deal for us ... it doesn't really have much traffic.

Great location to stay at!

20/04/15 | Link | Rating: 4.0
209. Samantha G.
Pictures do not serve The Maxwell Hotel justice! I have been here for a pre-bachelorette party and I was so impressed with the Maestro Suite that I had to book a room for a girls night in.

The Maxwell offers a 21 day advanced booking discount, which I took advantage of. I was not able to get the Maestro Suite but ended up with an ADA double queen room, which was extremely spacious and had cute decor. I love all the floor space and that I felt relaxed and not cramped like other hotel rooms I've booked in the past. I had some of the best sleep on their beds, which felt like I was sleeping on a cloud. The room also came with a Keurig and coffee K cups, which is a must for those who need coffee right when they wake up.

The service here is spot on. Upon walking in, the folks at the front desk were extremely pleasant and helpful with the parking passes my friends and I needed. Parking btw is complimentary but on a first come first serve basis.  They do have a cupcake and coffee area to welcome guests, which I thought was a nice touch. Checking out was an ease and I was told that every time I book a room in the future, if I tell them I'm a returning customer, I get a 15% discount.

The only think to keep in mind is that they do not have roll-away beds.

I look forward to planning another girls night in at The Maxwell. Highly recommend for out-of-towners or for those in need of a stay-cation.

15/02/15 | Link | Rating: 5.0
210. Karen R.
Checking in is done with human interaction (at least initially) with the addition of your needing to read a computer screen (to agree to the fine print), but before long you're holding your swipe card and directed to the elevator to find your room.

Don't forget to swipe in the elevator or you're riding a elevator musical go-round due to the elevator not going to your floor you want without a swipe first. Admittedly it almost made me feral to have to share the elevator with others after having swiped for our floor. What kind of security is it if others can simply get in behind you and access a floor they might not be on? But I digress. I am not feral and I really didn't care it just bothered me.

But I get ahead of myself. We arrived (and that was a story itself, however its not for here). NOTE: ROY has two ROY's - what I mean or am trying to specifically remember is that ROY NORTH (or west or whatever it was) is NOT this ROY. So don't have a conniption if you're driving, driving, driving and not finding the big blue hotel signage. You're simply on the wrong ROY. (Thanks to the dude walking his dog who had more of a clue than we did) YAY.

Anyhow back to the hotel. Arrival in the temp parking (meaning park for a few moments to check in - good luck with that) and then use your room swipe key to access the underground parking. Yes it's CRAMPED and yes somehow there are SUV's parked in micro compact spots but if all spots are indeed filled (and expect them to be filled as they list on their site as parking as first come first serve) simply pull aside, cross your fingers and hope someone leaves soon. Upon first arrival there was 2 spots. One next to a post with only-in-your-breath-go-behind-two-cars room to squeeze our bags and us away from the car and another that gave a bit more room and less breath holding. (It's a good thing if your car side mirrors can fold flat beside your car - really its a GOOD THING).

Parked it was my suggestion to leave the car nestled there for the evening (good tip. note that) as later we walked around and were glad to not have to play hunt and peck the parking search. **You are going to want to have a smart phone and to install "BESTPARKING" in order to not go broke and still manage to park - we went to pike market the day we left and paid $3USD for a 1pm-midnight spot in a spacious non-cash poke in a hole spot - don't know the poke in a hole spots? you will. yuck.

We never made it to the pool - probably because although it was heated, it didn't sound like jacuzzi and that sounded more enjoyable after a cold day.

Hallways seem to go on and on and are painted almost fluorescent yellow but decor is still matching the bed linen and such and well its clean and at least isn't disgusting which are the more important aspects of your stay isn't it? Beds are comfy although the no shower curtain angulation meant needing to close the bathroom door to have a shower or get a chill. Plenty of hot water although no noticeable fan for shower fog clearing. Our room had a free bag of microwave popcorn, two free bottles of water and 2 portions of coffee and 1 tea. The tv was huge and offered a multitude of cable channels and the bathroom had more than sufficient linen with liquid soap containers on shower and bathroom walls (which was cool).

Sounds do transfer a bit but not so much as to stop you from staying there - perhaps its all dependent on the people staying there I guess. A screamer is a screamer regardless to wall thickness (I refer to crying babies/loud parties etc).

They have a cupcake and coffee 3pm-7pm thing but I found the timing not to work out for us and wished it was a more breakfast time thing. Oh well.

Oh and they offer free bicycle borrowing (with helmet/lock) to all people staying at the hotel - on a first come first serve.

I'd LOVE to attend again and recommend this place indeed.

04/01/15 | Link | Rating: 5.0
211. Cindy W.
I always have such a hard time picking a hotel because there are so many factors. Is the hotel clean, location, parking, room layout etc. Maxwell hotel not only fulfilled all my picky requirements but exceeded them in every way.

I only paid $156 a night for this hotel with a government discount. What a steal!

Rooms:
The room are extremely clean. My boyfriend kept mentioning how there was no dust anywhere. The bathroom was spotless as well as the linen and everywhere else. It's not the biggest room but the bed is very comfortable. They don't do the old school bed covers but actually give you 2 down separate down comforters wtih duvet covers.  Tv had plenty of cable channels probably around 60 of them
View: We stayed in room 522 and had a great view of the space needle and downtown. It was very quiet and we didn't hear any car noises, or any of our neighbors

Bathroom: Water got hot very quickly in the shower. They even provide Tommy Bahama shampoo, conditioner, body wash, soap and lotion all attached to the bathroom walls.

Staff:
Melony was one of the BEST hotel staff I have ever had. She was extremely friendly, let us check in early and even let us park our car in their lot after we checked out. She was very gracious in answering all my billion questions and even gave us some great suggestions on what to do and where to eat

Parking: Parking is included in the hotel BUT there are not enough spots for everyone. They probably have 50-60 spots that are pretty compact. We never had an issue since we always made sure we were back at the hotel around 5-6 pm.

Shuttle: They offer a complimentary shuttle to mostly around downtown area for free!!! You do have to make reservations but the shuttle drivers are very flexible and even took us to Kerry Park! They have a variety of stops including Pikes place, Westlake center and other various downtown areas

Free mini pineapple cupcakes in the lobby and pineapple infused water daily from 3-7:00pm. They did have a bar/pizza restaurant which has happy hour from 4-6 and also 9-12 M- F which I regret never taking advantage of

The location of this hotel is great! Its probably a 10 minute walk to the space needle and right across the street from the seattle city center. Plus with the shuttle from the hotel you could easily get around the main hub of Seattle without a car.

Come back again? For sure!!! Great hotel with great staff and great location!

30/03/15 | Link | Rating: 5.0
212. Jesse B.
Friendly staff, clean and modern rooms and great area of Seattle

The front desk manager Aaron was awesome as he arranged for a bouquet of flowers to surprise my girlfriend when we checked into the room. He even went the extra mile to provide gluten-free cupcakes as they normally offer pineapple cupcakes to guests as part of their daily service. Promote that man!

Front desk agents Reva and Melody were always helpful in providing restaurant ideas, how to get places and always said hello and goodbye coming and going.

Free shuttle to various locations in town. Kevin the shuttle driver was friendly and gave insight on things to do in Seattle.

Our room was fun, funky and not cramped. From the double duvets to mini fridge and microwave there are many amenities that bridge a Comfort Inn and upper class Hyatt like hotel.

I would definitely stay here again as it was close to many sites, restaurants, markets and in a fun neighborhood. Keep up the great service, attitude and fun Maxwell Hotel. You were a treat!

03/05/15 | Link | Rating: 5.0
213. Jackie N.
This hotel is absolutely amazing! Their staff is extremely friendly and very helpful. They genuinely care about their guests. Melony and Reva, at the front desk, were absolutely wonderful. They had great suggestions about nightlife, restaurants and coffee shops.

The room was great too! Nicely decorated, spacious and SUPER COMFY beds!!!

The complimentary shuttle is very convenient and the driver, Eric, gave us a tour as he drove us to our location which was great!

Overall AMAZING hotel. So glad we picked this place for our stay. Will definitely be back soon, I hope!

Also, If you're looking for something to do at night, check out Keys on Main. It is just a couple blocks from the hotel and a lot of fun.

04/05/15 | Link | Rating: 5.0
214. Megan H.
We live in Seattle but had the great experience of staying in this local-to-us hotel earlier this month as part of our wedding weekend.  We feel lucky to have had the opportunity to experience first-hand the exceptional customer service and fun perks that make this a hotel we would highly recommend to any future guests to the area.

We worked with Megan and other staff for months in advance of our wedding to secure our room block and track reservations, and they were a pleasure to work with.

A couple of days before our guests first arrived for our wedding weekend, I stopped by the Maxwell with gift bags to be distributed to our guests, and the staff was incredibly gracious and kind and made sure that everyone got the appropriate bag (they were individually labeled so there was a little extra work to make sure the right guest received the right bag - no mix ups!)

As the wedding couple, I had already expected we would be treated well by the staff based on all previous interactions, but I was blown away by the unanimous raves from all of our guests who could not have been happier with the customer service, the comfort of the beds, the charm and conveniences of the rooms, and the fun amenities such as the bikes and cupcakes.  

We specifically chose this hotel based on proximity to both our wedding ceremony location and all of the other nearby Seattle sites, and were happy that so many of our guests were able to take advantage of the shuttle to explore or to get advice from the concierge on other areas to explore.  For our guests with rental cars, the free parking was a huge perk.  

It was a rare treat to get to not only stay in a funky boutique hotel in our own city, but to do so surrounded by our friends and family during our wedding weekend made it extra special.  If any of them had been displeased with the accommodations it could have been problematic, but as it was it was just a delightful experience all around and I will not hesitate to send additional guests to the Maxwell.

19/05/15 | Link | Rating: 5.0