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The Westin Seattle in Seattle, WA

The Westin Seattle in Seattle, WA


Our Downtown Seattle Hotel is at the front door to shopping, dining and the vibrant theater district. The Westin Seattle Hotel is in the heart of it all near all the great Seattle attractions.


Company Info:

Rating: 3.49

Address: 1900 5th Avenue, Seattle, WA, 98101

    Hotels in Seattle, WA



    Comments (424):

    1. Trinity X.
    Really sweet deal for business travel. I stayed on the 43rd floor which has an amazing view. They are not cheap, but hey it was all expense paid. I loved their breakfasts, the cozy ropes, the nice fluffy pillows and gosh so many of them. They had a gym, a pool, wasn't missing a thing and felt pampered and well taken care of during my stay. Plus it's in great walking distance to many awesome restaurants. Will definetly go back!

    08/06/07 | Link | Rating: 5.0
    2. Arwen O.
    As big, corporate hotels go, I think the Westins are my favorite. This one is no exception. The location is pretty convenient to tourist stuff (go see the library!), the staff is pretty friendly and the views are amazing.  The beds are pretty darn cozy, too, and we looked out over the water from the 41st floor...Which is just to say: if someone else is paying the bill, don't complain, but if you're on your own, try somewhere else.

    18/08/05 | Link | Rating: 3.0
    3. Lanette F. G.
    I LOVE the Westin.  You can always expect the same high quality accommodations no matter what city you visit.  We booked a Grand View Room and I believe we were on the 43rd floor.  We had an awesome view of the Spaceneedle and the surrounding city.  The room was actually quite large and had a nice sitting area.  But it was the view that made our stay so fabulous.  It was great to have coffee in bed every morning enjoying the view.  The location of this hotel is perfect.  Anything we wanted was within walking distance and after a couple days of getting used to walking around, we walked all the way to Pioneer Square.  Pike Place Market is also within walking distance.  We took the monorail to the Seattle Center and the station was less than a block away from the Westin.  Perfect!  We enjoyed relaxing in the lounge at the end of the day with a glass of wine.  I would absolutely stay here again on my next trip to Seattle.

    27/03/09 | Link | Rating: 5.0
    4. Leesee A.
    i am a westin-phile, so i may be a little biased. the bed, pillows and blankies were wonderful as expected. they gave us the biggest room on the top floor, which had sweeping views of seattle's waterfront.

    the hotel itself is conveniently located in the middle of downtown, close to the monorail to the space needle, and of course, next door to the world's first nordstrom. what else could you ask for?

    06/08/08 | Link | Rating: 4.0
    5. Patrick G.
    Not the greatest Westin I have stayed in. The hotel doesn't have the niceties that I have come to expect from having status at Starwood hotels. First the elevators are slow and the light panels are not well maintained in them. This shows to me that if you don't care about the details you will skip on the big things too.  The TV was old and many of the channels were fuzzy or didn't come in at all. $5 for a can of Pepsi in the mini-bar? COME ON! The bed as always was great. But as part of a search for an outlet near the bed, I found dust bunnies that were the size of real bunnies. The bar staff would act like you were some weirdo if you ate by yourself at the bar. For some reason united was not offered as one of the airlines you could check-into on the check-in kiosk. Overall a lack of attention to detail and the staff could be less standoffish. I expect much better for the price. UPDATE: most of the rooms now have HDTVs but are still using a crap feed so the picture almost looks worst with the ghosting that occurs on the screen. The service here is still par at best, bathrooms are still tiny, the room service still charges (1) first born son but if you're into that kinda thing you should stay here.

    08/01/09 | Link | Rating: 2.0
    6. Levi W.
    I made the mistake of booking this hotel through Hotels.com and so needless to say I was disappointed in my experience here. The check-in experience was great but the slow elevator was only the beginning of the disappointment. Once we got the room it had a strange scent about it and the air conditioning didn't work. I requested that they fix it and the supposedly did because they left chocolates and nice little note apologizing for the inconvenience - however it didn't get fixed and if you have any high rise experience you know how those rooms can get hot. Aside from it being a very old hotel; that is in need of some room renovations it does have a great location. You are steps from the shopping center of town and only a few blocks from the Pike St. Market. Now for full disclosure: I was staying at the Four Seasons for work for 2 nights before I checked into the Westin - so maybe my expectations were too high?

    02/06/10 | Link | Rating: 1.0
    7. Nikki c.
    I agree with Bryan.  It's not my most favorite Westin, but I do sleep really well on the heavenly beds.  There was a decent Internet connection, which was helpful when I had to re-arrange my trip home at the last minute.  Getting in and out of the parking garage was a bit tricky.  The garage staff was super helpful with providing directions to nearby locales.  The front desk was helpful in providing restaurant recommendations.

    14/11/06 | Link | Rating: 4.0
    8. Geoff D.
    Get a room on a high floor overlooking Pudget Sound and you will fall asleep happy.  The rooms, beds and restaurant are good too.

    07/11/05 | Link | Rating: 4.0
    9. Manny F.
    Great Hotel for Seattle, if no rooms exists at the Hyatt or W, this is my spot!

    14/07/07 | Link | Rating: 5.0
    10. Dennis J.
    Location is good, but the hotel feels like it's 50 years old. Service isn't that great either.

    21/07/10 | Link | Rating: 2.0
    11. Peter T.
    Far from the best downtown Westin property I have stayed at. In my experience only the Westin Bonaventure in downtown LA is worse.  The food prices are exorbitant for the sub-par quality: microwaved tuna steak at $38.00 and salads at $19.50 do not do Seattle cuisine any justice.  The rooms look worn out but the usual Westin amenities are there, including the double shower heads.  If you are loyal to Starwood for the points, stay at the W downtown, it is a much better property.  And you can get same or better views from the rooms there.

    09/12/10 | Link | Rating: 2.0
    12. Heather B.
    I spent 5 nights here last month.  The elevators were very slow. I was on the 33rd floor and my room was right by the elevator, heard the dinging all night.  Amazing views!!!  Bathroom was dirty.  Not worth the money.

    01/09/10 | Link | Rating: 3.0
    13. Ann F.
    The "Heavenly" beds, shower products, and shower head in the Westin are just that - truly heavenly.  This was the most comfortable bed I have slept in all year, and I stay in many, many hotels each year.  My room on the 26th floor of the North Tower had decent views toward Safeco, and the size of the room and bathroom were sufficient, though certainly not spacious.  I was staying with a friend, so we had double beds. I get the sense that a room with a king size would probably feel roomier.  The staff at check-in were extremely friendly and helpful.  When I explained that I had three separate reservations in a row (long story...), they ensured that I wouldn't have to check out and check back in.  Sure enough, my stay ran very smoothly and my room key worked through the whole stay without having to be reset.  

    My one complaint about this hotel was that the concierge's recommendations completely missed the mark every time!  In a hotel this swanky, I usually expect excellent concierge recommendations for my free time.  The woman with whom I spoke several times simply offered ridiculous, age- and situation-inappropriate recommendations.  For example, after my long flight from the East Coast, I went straight to the hotel and told the concierge "I have a rental car and this is my only day of the week that I have a significant amount of free time. Where should I go, considering that I can use my rental car to go anywhere?" Her advice?  A $75, 3 hour bus tour through downtown Seattle.  Why would I want to be trapped on a bus for three hours after sitting on a plane for six hours?  Several days later, we asked her for dinner advice, and her only recommendation was an extremely expensive, very fancy restaurant that we could never have gone too in the jeans that we were wearing.  The city guides at the top of the Space Needle, in contrast, gave amazing recommendations for both food and fun activities, and they were extraordinarily knowledgeable to boot.  

    One other small complaint is that the self-parking ($35 for unlimited in and out) is often closed, and though the valets say that they will charge you the self-parking rate during these times, they ended up charging me the valet rate of $38.  I know $3 isn't that much, but I didn't appreciate the mixed messages they were sending.

    I actually liked the location, since it was closer to Belltown than most other downtown Seattle hotels.  I would stay here again, but you won't find me asking the concierge for advice!!

    30/09/08 | Link | Rating: 4.0
    14. Steve B.
    Good location downtown.  Rooms could use some updating.  The hot tub and pool areas were grimy.  I was there for a few days of fun, and didn't spend a whole lot of time in the hotel itself.  Probably a good thing.  We were on the 32nd floor, and the elevator times were bad, but then again...it was New Year's weekend.

    03/01/08 | Link | Rating: 2.0
    15. C D.
    I stayed here for 5 days back in March and paid for it all with my Starpoints.  This is a 10,000pts/night hotel and was billed as this classy palace of sheer awesomeness...

    What a disappointment!

    First, let me just deprecate myself a little and say I'm not a sophisticated business traveller rolling large on my company's expense account.  I'm a simple country boy with a big vocabulary and similarly fashioned appetite.  

    If the Dew Drop Inn in Fifty Six, Arkansas can figure out a way to provide a continental breakfast for $29/night, why is the only free thing I got on my whole trip a random mint inexplicably placed on my pillow on only the third night?!  I seriously would have given this place another star if they would have had the breakfast.

    Now for a quick impressionistic review of my experience:

    1. PARKING -- WOW.  Just Wow.  It cost me more to park at the hotel for five days than it did to rent the $&#@ing car (thank you internet deals forums.)  I couldn't even believe it.  And this was the self-park garage across the street not even affiliated with the hotel.  The hotel had SHUT DOWN their own lot and was offering only valet parking (don't get me started on that.)  The parking situation was so bad within 2 minutes of my arrival I was already being apologized to by the staff ...unsolicited.


    I had a warranty issue on my lappy while I was on vacay so I had dell ship it straight to me in Seattle.  $12 and change for the privilege of someone signing for my package.

    3.  $18 for a pay-per-view movie.  LOL.  

    I don't buy them when they're 2.99 on comcast.  I just found this funny and an excellent metaphor for the tone of the place.

    4.   Because I'm a starwood gold member with a billion points I apparently got a mac daddy upgrade to the 3439th floor (or there abouts) and a nice view of the bay, space needle, and downtown.  Which was nice.  But the rooms aren't very special.  Everyone speaks highly of the beds, but I only found them slightly above average.  

    5.  The shower was the BEST PART of the whole thing.  I purposely took 45 minutes showers every day just so I could enjoy one of the few things I knew wouldn't be added to my bill.  The showerhead is this hydra-looking feat of engineering.  It's worth a whole star by itself.  I wanted to leave the bastard running all day but my buddy said that would be declasse.  Point taken.

    Bottomline:  I wouldn't have paid more than $40/night to stay at a place like this, and that's WITH the room upgrade and pimped out showerhead.  It was a monolithic disappointment that will not soon be forgotten.  I know I'm cheap, not very worldly, and have a poor frame of reference for judging "big city" jetsetting institutions like the Westin, but I felt all this needed to be said.

    (Don't take my word for it ...check out the reviews at flyertalk.  It seems this hotel has very low esteem amongst the nomenklatura of travellers.)

    17/06/07 | Link | Rating: 2.0
    16. Jolly R.
    Used to work here. Usually understaffed and not well managed. The bloom has definitely fallen off the rose here. If you think that I'm just an angry ex-employee, I'm not. Just disappointed that the lofty ideals that this property started with have been flushed down the toilet for profit over guest service.

    15/05/11 | Link | Rating: 1.0
    17. Tyler F.
    The beds are amazing, the facility wasn't anything too special.  I thought it was good but I am really picky when it comes to lodging, and I thought the elevators were going to break loose and drop me to my death lol.  The location is really good though you can walk to great restaurants and Seattle's good shopping is really close.  You can also walk to Pike Place and grab some good lunch and all that other stuff down there.  Pretty good but overall I give it an OK

    28/03/11 | Link | Rating: 3.0
    18. alfred k.
    Stayed here got a great room with a great view. Stayed on the 2nd to high floor and you can see everything. Downtown is crazy, bar everywhere. This hotel has free wifi downstairs in the lobby and you can even print your boarding passes for free here. Gym was kinda small but the pool is nice. Great location and great people, it's Seattle.

    20/07/09 | Link | Rating: 5.0
    19. Brandie S.
    Best beds- EVER. Like you've won the lottery good. Sheets- crisp and soft and that perfect scent of clean. Usually we fore go touching hotel comforters, but even Patrick relaxed with no qualms. You know, they recently had a Bed Bug conference to discuss this gross threat to our hygiene and all the micro-bio-warriors stayed at the Westin. No bed bugs here. (Just thought you'd like to know) The two circular towers look cool from the street- (you can always spot your hotel) and our view of the city was awesome. Really close to all things downtown: Pike's Market, Pioneer Square, Underground Tour, Waterfront. The staff was attentive, efficient, and friendly. Even held our bags for two days, no problem, while we ran off to Vancouver. Yay! I'm a fan!

    03/09/09 | Link | Rating: 4.0
    20. Helen Y.
    Met friends for drinks in the lobby (only because they were staying there). The bar service was so slow, inattentive and couldn't be less friendly or warm.

    10/04/11 | Link | Rating: 2.0
    21. A D.
    My experience with this hotel is awful.  Room carpet had filthy stains, view from window was wall with no view.  We got room in 6th floor in south tower.  Parking charge is $43, internet charge is $10 for 1MB limit.  I would never stay in this hotel.

    13/08/11 | Link | Rating: 1.0
    22. larry h.
    It's circular!  What could be better.  Large lobby.  Free wifi in lobby, but not in room.  Helpful staff.  Used Hotwire and still got a nice room - not by the elevator staff like some places have done in past.  Good downtown location.  Quick walk to Pike Place, Space Needle, etc.  Very close to Top Pot Donuts, which my kids really liked.  Clean rooms.  No complaints. Would stay again.

    25/08/11 | Link | Rating: 4.0
    23. Rouz E.
    Nice hotel. Great location. Service was spotty. I had excellent service a few times, then I got some bad seeds toward the end of my stay. Overall, good hotel. But I wouldn't go here if I had to pay for it (bus trip).

    06/04/11 | Link | Rating: 3.0
    24. Lily L.
    One of the better hotels I stayed at.  The heavenly beds are no joke.  I was contemplating ordering one the next morning for my home!  Simmer down Lily, you just ordered a memory foam bed not too long ago.  I had a nice king size room with lots of space, sofa, large windows and cute little reading lights on top of my bed.  Would definitely stay here again!

    20/02/08 | Link | Rating: 4.0
    25. Andrea B.
    Woowee!  I fell in love w/ this hotel the moment that I stepped into the room!  I don't know if it makes sense, but the room was circular.  I don't know, I can't explain it.  Everything in there was white and my bed was so huge that I could've rolled over 3 times and still be on that bad boy!  The staff was VERY nice to me and I had a wonderful room service meal.  I went around the end of November.  I was on, like, the 15th floor or something crazy like that and had a great view of downtown Seattle.  It started to snow which made it even more beautiful!  The only drawback was that my tv wasn't working properly but I didn't care!  If all Westin hotels are like this then sign me up!

    05/04/08 | Link | Rating: 5.0
    26. Annie B.
    Lobby is nice and spacious with lots of seating for guests. There's a bar in the lobby which is nicely located. I havent stayed in the rooms at this hotel but have been in a number of their ballrooms which are all spacious and clean and elegant. I have been to a wedding in their big ballroom upstairs which was very nicely done.

    19/05/11 | Link | Rating: 4.0
    27. Julia Z.
    I'm reviewing the fourth-floor events space and catering here, NOT the hotel rooms themselves... I have never stayed overnight in the hotel. (Though I've talked to several people who raved unprompted about the Heavenly Beds and how good they really are).

    Last night, I volunteered at the Jacob Green Charity Auction to benefit the Fred Hutchinson Cancer Center. The event took place in the Westin's Grand Ballroom and associated rooms on that floor (we had that entire suite of rooms and hallways). fhcrc.org/about/ne/event…

    The Westin staff were to an individual gracious and helpful. They went out of their way to assist our guests; they offered limes in drinks at the bar, and the entire area was kept immaculately clean all night, no small thing with over 200 people dining in buffet style. I suppose it's their job, but I haven't often seen things go so well.

    The food was just superb, and the variety was incredible. Everything I tried was delicious. I went back for THIRDS of the roast Peking duck, and seconds of the baked sweet potatoes with maple sauce, prime rib standing roast, and the pork ribs. Oh yes, I went back for seconds of dessert, too... ten different single-serve desserts (all with no nuts!!), a crepe station, and a Grand Marnier fruit compote. Other people had raves about the chicken, the sushi (which was being prepared fresh in front of diners as they requested it), the halibut cheeks, and the alder-planked salmon. There were over a dozen salads to choose from as well, but I saw many people leaning on the savory and delicious meats for most of their plate space. People even complimented the coffee... when's the last time you heard THAT at a buffet-style meal?

    Based on this experience, I'm sure that if you have a decent-sized budget for your event that you and your guests would not be disappointed by the Westin.

    16/06/06 | Link | Rating: 5.0
    28. Rosalee C.
    located in a perfect place- close to everything!

    everything you expect at a westin hotel. the staff was very friendly and everything was nice & modern- duh, it's westin.

    14/09/08 | Link | Rating: 4.0
    29. Heather R.
    One of the most comfortable beds I've slept in.

    24/10/10 | Link | Rating: 4.0
    30. Jerry M.
    In desperate need of an update, though what can you do with spaces that are round like Seattle Westin.  Horrible 70s trend round buildings.  Tired lobby, rickety elevatora, stained carpets everywhere, barely up to date rooms.  Standard Starwood nickel and diming for Internet and every other imaginable charge.  The mini bar literally says " removing items to store personal belongings will result in a $25 restocking fee",  "recharge at Westin".  How does this keep a Westin flag on when the Sheraton down the street is better? I am a Starwood platinum customer...starting to think its time to go Hilton

    28/10/11 | Link | Rating: 2.0
    31. Geoffrey N.
    nice location nothing special though. the bed was OK however the walls are thin and it wasnt a great set up. Price was only ok for the value

    21/09/09 | Link | Rating: 4.0
    32. Linh L.
    Very central location in Seattle.  I got a room on the 26th floor that had an amazing city view.  The beds are so comfortable, too!  The walls are a little thin, but other than that, I can't complain.

    11/07/09 | Link | Rating: 4.0
    33. London F.
    We booked under a friends and family rate.  We arrived a few hours before check-in and our room was not ready.  My mom had taken me on vacation for my birthday and after a long flight,  all I wanted to do was shower.  So I decided to wait in the lobby until a room was available because I was not feeling up to going out into the city until I had my shower!  My mom had gone back and I'm not sure what she said, but all of a sudden a room was magically available.  

    The room had a view of the sound and the bathroom was clean (the main thing required by me of a hotel).  However, I was grossed out that there was hair in the bed, and sure as heck wasn't mine!  I'm a total germ phobe who doesn't trust hotel bed sheets, even if it is a 4 star hotel.  And this is why, DNA that is not my own!  I think it should be mandatory to change AT LEAST the SHEETS after someone has checked out of a room.  Needless to say, I laid out a snuggie my mom had used on the airplane and slept on that.  I'm probably just way to anal about this, but oh well!  I'm a paying customer, I should have DNA free sheets (minus fingerprints, of course).  ;)

    The valet was so expensive!  $38 a night.  I know that Hotel Max is $30 a night and they are both off 6th and fairly close to each other, so that was a bit ridiculous.  But we were not aware of anything cheaper at the time.  Next time, we know there is a garage next door that is $22/nt with in and out privileges (thanks to another reviewer).  Overall, I wasn't too thrilled about the hotel.  I don't feel like it deserves to be a 4 star hotel, but more of a 3 or 3.5 star.  The staff was also not very friendly, at least this one lady we dealt with at the counter.  The valet guys seemed to have some attitude as well!  Don't know what the deal is with the people who work at this hotel, but I wouldn't stay here again especially since I've gotten better deals at the Renaissance and Hotel Max off Priceline!  Not to mention, there is only free wifi in the lobby, you have to pay $9.95 per 12 hours in the room.

    10/04/11 | Link | Rating: 3.0
    34. Nitro N.
    im staying here now, and running the marathon tomorrow

    i flew my dog out with me and unlike the Hilton (where i have all of my honors points) the Westin allows me to bring my pet!!!

    and the price is cheaper than NY, Cincinnati and a few other cities me and Turbo (my dog) have traveled to!

    love it!

    29/11/08 | Link | Rating: 4.0
    35. Kimberli M.
    Yes, the bed was lovely, the robes and towel lush as expected. The cylindrical tower design puts a unique twist on things giving you a curved room and staying on the 33rd floor gave a pretty city view.
    The garage had the car ready (we'd call in our request) each time we popped downstairs. The conceirge was excellent, giving me directions and allowing me to borrow tape and scissors when I needed to wrap a gift.
    Then on our 2nd night when my BF's 8yr old daughter stayed with us we requested the fold-out to be made up (which they had been told we'd need for one night.) It took 4 phone calls and well over an hour for someone to show up at our door and begin the process of making the bed. We were given no reason why...

    How odd!!

    I'd have given only 3.5 stars because of that but the concierge really was great!

    08/02/07 | Link | Rating: 4.0
    36. Venus A.
    So I missed my flight back to Los Angeles and needed a nice place to stay for the night....so I got a decent price at this hotel on Priceline.

    For the price it was a nice hotel.  I hesitate to say decent because I imagine there are worse places to stay.  The thing I did notice when I came in was that it smelled of residual cigarette smoke - like the smoke you smell in the carpet.  That part was sort of hm, ew, but not predominant.  I didn't think it was a big deal to mention.  However, if I had made plans ahead of time for a nice weekend in Seattle, I would be sort of upset and ask for another room.  

    The sheets and bed were very comfortable.  The pillows are not down but they are comfortable.  They have a cute leaf-shaped soap in the room.  I had a nice view of the city.  

    I was not there for too long but didn't want to stay in a seedy hotel even if it was only for a few hours of sleep.

    The employees were very nice.  

    The only thing I will say that is a negative is that the hotel tried to charge me for two items that I did not purchase.  You have to write to the billing department or call them to dispute items (I had a very early flight and was not able to address them in person) - they take 2 days to respond (not complaining just letting you know).  When I said I wanted to dispute two items but the other two were correct, the billing person tried to say their sensor devices track what guests purchase - hi, are you calling me a liar?  But she did reimburse me.  I just responded with a polite "Great, thanks!" in response to her message - you will be receiving a refund in 7-10 days.  Trust me, if I bought the over-priced Logo Jelly Belly Tin for $8.50 and the overpriced sewing kit for $8.00, I will be the first to fess up.  But I didn't.  I did pay for two beers at $8.50 each - desperate matters call for desperate times. (just kidding, but I really did  have them and paid for the beers, as I should have).

    Not a bad place to stay overall.  But if you are expecting high-end, this is sort of high-end but seems sort of old.  It might be worth it to throw down a little bit more cash for a bit more luxury.

    04/09/09 | Link | Rating: 3.0
    37. Eva G.
    I'm a huge fan of the Starwood group and even though I was on company dime for my one night stay here, there were many things that make me steer clear of this place:

    - room was outdated and not up to par with the normal Westin standard
    - parking was $25. Don't even get me started on the tight spaces and that I had to go up the whole structure before I could find a spot.

    15/10/06 | Link | Rating: 2.0
    38. Dj S.
    Rooms seemed small for a Westin but.. great location right in the middle of everything. near shopping,  The shower was nice it had double showerheads like a spa!  One of the most affordable hotels in the area and a great deal for its price.  My biggest problem was the water barely coming out of the faucet but it may be because of the faucets themselvese limiting the water.  It was miserable trying to brush my teeth or wash my face with water barely coming out!!! Which is a big fail!!  The restaurant downstairs is delicious!!

    02/01/10 | Link | Rating: 4.0
    39. Simon V.
    3.5 might be a better rating for the Westin. Close to everything downtown. The parking was really expensive and walking outside and through the lobby in a towel because the pool was in the other towel wasn't great, but the bar is open late, the room was clean and the atmosphere was nice. All in all a good place to stay in downtown Seattle.

    26/05/10 | Link | Rating: 3.0
    40. Anne O.
    One of my most favorite hotel chains is the Westin of Starwood fleet of brands.  From the heavenly beds to the excellent service, I have not been disappointed at these hotels.  A work conference held in Seattle, May 2006, found me holed up at this fine establishment for 9 nights...that's a long time, my friendly Yelper!  

    The bar is great, nice place to lounge on my way back from work to the hotel room.  We sat here many an evening sipping cocktails and telling stories from our crazy 12 hour day.  Comfy seating.  

    This Westin is close to the convention center and makes for a nice 10-15 minute walk, where you will pass no less than 3 Starbucks (or was it 4?) on the way.   I would recommned that you stay here on your next visit to this fine emerald of a city.  

    My only disappointment in Seattle is that Mr. Vedder was on tour while I was there.  Damn, my hopes of a torrid romance dashed again...oh well, my husband is probably glad about that!

    04/02/07 | Link | Rating: 4.0
    41. Bernadette G.
    Myself and two of my sisters stayed at the Westin Seattle for two nights.  We got one room with the understanding that we could get a rollaway bed.  The person at the front desk told us to just call Service Express after we got to our room which I did but they said a bed could not fit in that room.  I figured we are only here two nights we'll deal with it.  Nevertheless, this made for interesting sleeping.  I love my sister but we argued about who was taking up more room in the bed until we fell asleep.  It got to the point I was about to take the big fluffy comforter and sleep on the floor.  
    The first night when I was in the room alone and heard this kind of scratching or was it creaking I didn't know what it was.  I sounded like it was coming from behind the walls.   I tried to ignore it at first but couldn't so I called downstairs and asked about the noise.  I was afraid it was rodents or something.  But it turns out it's because the buildings are so tall they actually sway in the wind!  As long as I knew what the sound was it didn't bother me too much, the guy on the phone did warn me that into the night the sound will get much louder.  And he wasn't kidding, I woke up and heard that creaking noise.  I'm glad I knew what it was because if I hadn't known it would have freaked the do do out of me.  As it was it wasn't a soothing feeling knowing the damn building was moving in the wind.  
    My biggest complaint was the lack of restocking done by the housekeeping staff.  When we came in at the end of the day to see that we had no towels, they had taken the dirty towels but left us none to use.  We had to call down for more.  Stuff like that make me wonder if they cleaned well.  
    A hint on checking in, if you're into having a view ask for a very high floor, otherwise you only see other buildings, which is OK but the view you could see is good.  The hotel needs a little updating but nothing too distracting.  You will be centrally located, easy walking to eating, shopping, public transportation and entertainment.  
    Security in the hotel isn't good.  A person can get into the hotel after midnight without a key and without passing the front desk.  In addition, they can get access to any floor without a room key.  
    The final thing is the concierge seemed a little bother that people had questions about how to get somewhere.  I thought it was just our experience with them but I heard someone else say the same thing about the woman what was helping them.  It was as if we were stupid for asking.  
    There's nothing too terrible about this hotel it's in a good location the valet parking attendants are very nice and helpful, rooms are a decent size, workout room is OK, the beds are comfortable as long as you don't have to share with someone you're not intimate with, and the   The not so good things didn't ruin my stay.

    19/10/08 | Link | Rating: 2.0
    42. Jeff M.
    I decided to catch a flight from Atlanta to Seattle at about 8 AM, right after a night shift; I figured I'd need a nice place to collapse once I got into Seattle. The Westin did the trick. Impressive first impression. The higher up, the better the view. Even better if you get a view of the water and the Space Needle. Despite my decreased level of consciousness from fatigue, I was pretty wowed by the initial features of the room. Wonderful view, spacious, good bathroom, and really comfortable bed. I slept like a baby, only without the diaper. If you look closer, it may be a bit aged, but it's kept pretty well. The gym and pool and jacuzzi are nice features. Plus, can't beat the location. It's walking distance to things within walking distance. And that encompasses a lot of things: the library, museums, Salumi, Pike Place and the Asian Mart, even the original Starbucks. It cost a little bit more than I would've liked, but all in all, I'd certainly stay here again.

    09/08/11 | Link | Rating: 4.0
    43. Ron G.
    I agree with many of the reviews stating that the Westin has become somewhat outdated.  However, it was squeaky clean!  My friend loved the "Heavenly Bed", but I thought it was wayyyyy too soft!  We used parking one night but were billed and charged for two nights, though that did not show up on the TV for the quick check-out.  A phone call quickly rectified the problem.  Placement of the TV was horrible.  Would I stay again?  Yes.

    15/05/10 | Link | Rating: 4.0
    44. wayne l.
    Its alright.  It's clean and so far the staff have been very helpful.   Not knowing what other rooms go for in the downtown area it's hard to say if what they normally charge (outside of the corporate rate) is reasonable for what they offer.

    I will say, however, that I didn't get any oohs-aahs when I walked in.  There fixtures are a bit dated but clean.  Parking will run you a grip if you're paying out of your own pocket.  Parking is $32 a day with all day ins and outs.   You can park half a block up for about $10 a day.  There's also a Ralph's market two blocks away if you don't feel like paying an arm and a leg for the hotel branded munchies.

    One thing I do like is the location of the hotel making it easily within walking distances to some of the attractions around the area as well as the fine eateries.

    04/11/07 | Link | Rating: 3.0
    45. shelley l.
    At first we were treated very poorly lied to about our room availibility 3 times by 3 different people, once I got a hold of the hotel manager things changed we were treated very well and they made sure our dogs had bowls and beds! The manager made it all better! Great place to watch the fireworks

    06/07/10 | Link | Rating: 3.0
    46. Bernadette E.
    so one december night my boyfriend and i were enjoying dinner on 6th ave and something strange happened...  snow... SNOW SNOW SNOW!!! it snowed enough to keep the busses from running and we were stuck...
    a slight panic attack set in but have no fear!
    the westin was there and we got a room for the night... we were up on the 39th floor i think and the view was amazing! such an awesome sight to see the snow coming down in such a flurry... from indoors of course : )

    great room with amenities
    great bar
    nice service
    and best of all it kept me from being homeless for the night!

    thanks westin : )

    02/02/09 | Link | Rating: 5.0
    47. Terry S.
    I stayed at the Westin for 5 days for a conference and overall it was a pretty decent experience.  I realize the hotel is old and historic....but I was not impressed with the look of the hallways and rooms in the tower where I stayed.  It just looked and quite honestly smelled rather old.  You could even see spots along the wall where the carpet was lifting off the ground.  The service was great and I had no real complaints about that...the free internet in the lobby runs slightly faster than dial up in case you plan on relying on that for your access.  A big gripe of mine was the coffee/breakfast shop on the bottom floor - a friend and I had a Belgian waffle, a bowl of oatmeal, a side of hash browns and two drinks and it was 30 bucks.  This was crazy expensive (and not very good!) ...my advice if you stay here is to simply walk across the street to the many coffee shops and breakfast joints within 2 minutes...it is Seattle after all!  Overall, taking the view and service into account, I'd give this a 3 star rating.

    29/01/11 | Link | Rating: 3.0
    48. chelley L.
    My beautiful cousin reserved a room for us here for one night, and the rooms were beautiful itself.  We were on the 18th floor so we had a nice view of gloomy rainy seattle.  

    really nice and friendly hotel agents, bellhops and valet, overnight parking was $31 (boo!) but i guess its better than getting your carjacked in the middle of the night, if it does happen.  

    The location is also walking distance to most places we wanted to walk to so that's a plus.  Free starbucks coffee in-room and very comfortable bed linens.   i can't think of anything else to throw out of my ass, but overall i liked this hotel.

    15/03/07 | Link | Rating: 4.0
    49. Jimmy O.
    Overall, the Westin was a nice hotel. Centrally located and easy to find, and the beds were nice as is to be expected from a Westin. However, for the price, I expected more services included in the nightly rate. There is free wireless in the lobby, which is nice, but to get internet in the room will cost you $10 per night. Parking is expensive, though depending on what you're in Seattle for you may not need a car (within walking distance of Pike Place Market, and the Monorail will take you to the Space Needle.)

    The staff is very friendly and helpful, if you need to know anything about Seattle just ask the people at the front desk and they can tell you whatever you need to know. If more freebies were included this would be a 4 or 5 star, no question

    24/11/08 | Link | Rating: 3.0
    50. Ann N.
    luckily i got this hotel for so cheap on hotwire.com - $99 per room per night, because i do not think i would pay anymore than that for this room.
    i'll start with all the pros:
    centrally localed to shopping, to the monorail, to tons of nice eateries and of course about 5 starbucks that we can walk to and didnt even need the car.
    the staff are awesome.  courteous, knowledgeable and very willing to help w/ tons of information to provide.
    lobby is very nice, open and lots of sitting places as we need to sit around and wait.
    the view on the north tower on the 32nd floor was awesome...day and night.

    the cons :/
    the hallways and the rooms smells.
    everything in the room looks so beat up for a 4 star hotel.
    $39 per night per car for valet at the hotel, OMFG, that's half what i paid for the hotel room itself.
    the room is not very big and
    the bathroom feels so crapped for two ppl to stand in there and get ready with no vents.
    carpet had so many stains.  
    their little cafe where we got some simple items for breakfast, 3 danishes, an oatmeal, a milk and coffee = $25 - so pricey.

    I would come back to Seattle and might stay here if and only if i can get the room rate less than $99 per night.
    think if they would update their hotel and lower the parking fee, they would get more 4 and 5 star reviews.

    17/08/09 | Link | Rating: 3.0
    51. Melissa S.
    I have to say that I have become rather loyal to Westin hotels -- for the price, you just cannot beat them.  The so-called heavenly beds are indeed that.  As are the heavenly baths.  

    This Westin has THE best location in Seattle.  I couldn't have asked for more. It's within walking distance of everything cool, including a really large, upscale shopping district, the Seattle Art Musuem, and the famed Pike Place Market.

    We booked the hotel through Priceline, and thus got a pretty great rate (especially for an unusually packed weekend).  We did the express check out feature, which was really super convenient.  Another great part about my stay here was being able to take the Gray Line shuttle service to and from the airport for only $10 each way -- it would have been even less, had I have had the foresight to buy the roundtrip price.

    Oh, and for the fellow female Yelpers out there -- Westin provides a really great Conair hair dryer in every room.  In fact, it's actually better than my own personal hair dryer -- I was tempted to leave mine there and take theirs home with me.

    I foresee myself taking an annual trip to Seattle, and this is most definitely where I will be staying next time...

    10/08/07 | Link | Rating: 4.0
    52. James P.
    It's a great place to snag on priceline, which apparently happens regularly.  I wouldn't go here for a special occasion or pay regular price, however.  It is nicely located and has nice views if you're high up enough (I happened to be, but one might not wind up there), but it's generally unremarkable in terms of decor and amenities.  I've read others have experienced noise issues, but I didn't--it actually seemed like a morgue upstairs, even though the lobby was full of boisterous people even at midnight.  By the way, there is free wireless in the lobby, but I found it very wanting and gave up on using it.  The parking sucks, but if you plan to go around during the day, you can manage pretty easily by parking nearby on the street (I never had any difficulty finding a space within a block).

    25/02/10 | Link | Rating: 3.0
    53. Mark R.
    I purchased a room online through priceline.com , arrived at the hotel on a Sunday evening and was given an excellent room on the 19th floor in the North Tower.  The views were of downtown and the Space Needle with the ocean in the backdrop.  The room was comfortable and clean, I walked downtown to Pike Place as well.  I was able to park on the street for free but had to move it or pay for parking at 8 a.m., that sure beats paying $39 (?) for parking at the hotel.

    Thank you Westin Seattle for a great experience!

    26/08/10 | Link | Rating: 5.0
    54. Claudia M.
    Great views, comfy bed, tiny rooms and bathroom, i have stayed at cheaper hotels with great views before and better bigger bath tubs and rooms, it's an ok hotel, very snobby employees, they think because they work there they own it, let me remind you people you only work there, the pay you to serv us cutomers!!!, they're not all like that but of course at least half of them were with different number of people, besides that it was the view that saved this review!

    01/12/10 | Link | Rating: 3.0
    55. Greg A.
    Nice, comfortable hotel within 5 minutes walking distance of the downtown area. The rooms are large, but they're comfortable, with a couch, chair and a heavenly bed.

    Important: The Westin's parking rates are exorbinate ($26 for self park, and $29 for valet. Instead, park at the Westin office building (not affiliated with the hotel). They give a hotel nightly rate of $15/night. It's on 5th after making the left from Lenora.

    14/12/09 | Link | Rating: 3.0
    56. Craig M.
    I will be staying at the Westin for the fourth time on 9/11/10. My previous three stays have been wonderful. The view is spectacular...however, I've never stayed on the lower floors, so I guess I can't say anything about those rooms.
    The most I have ever paid to stay here is $120 a night back in June of 2009. I have won a room here on Priceline with bids of $75, $90 and $96. A deal for this **** (four star) property.
    The beds are very nice....I always sleep well when I stay here. :-) The rooms are fairly spacious and well equipped with a desk and chair, as well as a lounge chair and ottoman. The bathroom is nice as well.
    One of the drawbacks of the hotel is the design. Since the rooms are arranged in a circle (much like slices of a pie) around the elevator, the noise in the hallway seems to travel to all the rooms. Most people don't make a lot of noise, but once some people decided to have a not so quiet conversation in front of the elevator...:-( When I appeared in the hallway bare chested wearing only my gym shorts, they apologized and took their conversation elsewhere... ;-)
    The staff have always been friendly and helpful each time I have stayed here.
    The location of the hotel is VERY central...could be one of the best locations in Seattle. A short walk to Westlake Center, Pike Place Market, The Convention Center and shopping along 5th Avenue. Jazz Alley is located next door and there is a McDonald's across the street. :-)
    On the downside the parking is $36 a night.
    This one one of my favorite places to stay in Seattle, the view, the room comfort and the location being the factors in my rating.

    09/08/10 | Link | Rating: 4.0
    57. Sue Jean H.
    When in doubt, we stay at the Westin.  There is always something comforting about a familiar smell and feel in an unfamiliar place.  I think that the location for the Westin Seattle can not be beat, however, for a Westin the rooms and hallways had a funky smell, and the staff felt very impersonal.

    14/08/10 | Link | Rating: 3.0
    58. Drew B.
    Nice hotel located close to everything downtown. would stay here again when we come back to Seattle. Kid friendly pool area

    20/03/12 | Link | Rating: 4.0
    59. Sonia S.
    I was here for a conference, so had special rates ($200 + all those taxes). The service was amazingly friendly- they were especially courteous in letting me charge my dead phone and laptop while using their behind-the-counter phone to make a call.  They easily extended my stay at the same rate and were very accommodating at the front desk. I got rooms on very high floors with amazing views (I'm a starwood member, so perhaps that helped) and the rooms were comfortable and clean- love their beds and shower heads.

    Great location and free wireless in the lobby are an added plus. I would definitely stay here again for business travel (as well as personal if the rates are reasonable).

    03/05/08 | Link | Rating: 4.0
    60. George H.
    'Meh. I've experienced better...' --- At a motel, at a holiday inn, or a campground.

    This phrase tags my experience perfectly. To register for my room it took a long time and they lacked efficiency at the front desk.  
    Once we paid for wi-fi, the person working the front desk left out a very key piece of information, the PIN for signing on!!!

    The real let-down about the hotel is the shower. The water IS NOT HOT. To say 'warm' would be a stretch of the imagination...

    On a positive note, the hotel is very neat. The building is nice, and the rooms are classy.

    In my opinion, too pricey for what you get.

    08/04/11 | Link | Rating: 2.0
    61. Michael M.
    Central to the things you want to do in Seattle...perfect location...great lobby bar with tasty menu...rooms have the best view and are clean...and the SPG reward program is great....the front desk staff is super efficient...yes it does show it's age a little (I think the hotel is almost 50 years old) but they work really hard to keep it up to speed and well maintained.  My #1 choice in Seattle!

    13/11/10 | Link | Rating: 5.0
    62. Morgan S.
    A solid 4 stars. I stayed at the Westin for 2 nights and was completely happy with my stay. Check in was quick and efficient and I was impressed with how large my room was. I was on the 20th floor and had a decent view as well.
    This was my first time in Seattle so I definitely appreciated the location as it was so easy to get anywhere I needed to go.

    14/07/08 | Link | Rating: 4.0
    63. Matt B.
    2.5 if I had the option... the hotel isn't terrible but it is older and shows quite a bit of wear.  Not up to the standard of other Westin hotels I've stayed in.

    07/12/10 | Link | Rating: 2.0
    64. Chris M.
    Stayed here on a weeknight business trip.  Great location, views are good, and competent and friendly staff.  I like that they provide a good enough work environment and presumably pay well enough that many of the staff have been here for a long time--two caterers I spoke with had stories about past presidents and international heads of state coming to speak.  It's going to cost you to stay here but you're getting an appropriate level of service for downtown Seattle prices.

    28/07/10 | Link | Rating: 3.0
    65. Anthony L.
    I grew up in Seattle and had not stayed here, but two days ago my car got locked in a garage and after a night of boozing I did not feel like cabbing it back to the fams house on the eastside. I walked in here at 2am and got a room for 129 bucks. Worth it? Yes. The rooms are a bit dated but the views are quite good, the bed really is heavenly, and it's a great location. For 150 a night you would be hard pressed to do much better in Seattle.

    10/01/11 | Link | Rating: 4.0
    66. Tammy P.
    Hey what can I say....

    Great location right next to all the shopping and Pike's Place Market. When you book, look for the AAA rate. It's usually 20% cheaper than the rack rate.

    If  you sit in the lounge look for Melody. She has been there for years and knows Seattle well she will give you lodo on the area.

    Overall, this is a nice hotel and a great value.

    27/08/08 | Link | Rating: 4.0
    67. Derek M.
    Not that impressed. If you get a good rate, its a nice stay. If you are paying the standard rate, I would find somewhere else. Rooms are ok, service is good.

    13/09/10 | Link | Rating: 3.0
    68. Kev R.
    We were planning a "staycation" for one night in Seattle. I am basing my review mainly to the fact that we scored with $79 through Priceline.com . With this in mind, for such a deal I think this was a great place to stay. Great downtown location, but it needs a makeover for sure, the the staff was always friendly and accommodating (as expected in a 4 star hotel). The rooms were average but still cozy. The bed was extremely comfortable. Great view, 39th floor. In all entirety, worth $79 a night.

    08/12/09 | Link | Rating: 3.0
    69. Kitty N.
    This was a very nice hotel. The staff was helpful. I got a great view from my room. Not to mention the cute soap shapes.

    The only down side I would say is the expensive valet parking. Other than that, it's very close to the shopping malls...where you can shop your rainy/gray blues away.

    Oh and there's a cafe on the bottom, which I can't remember the name of. They can customize your eggs and order however you want which is nice. The coffee was as hot as I'd preferred though.

    15/11/08 | Link | Rating: 4.0
    70. James H.
    For the start of my adventure in Seattle, I arrived at the Westin Seattle courtesy of the "airporter" bus at 10 am. Apparently, standard check in time at the Westin is 3pm, but the front desk promptly checked us in and sent us up to our 36th floor room.  I was very pleased upon entry to find the stunning view of downtown and the ocean.  An entire wall of windows is clearly the focus of the room, and was a real pleasure.....who needs a tv with all this viewing? It wasn't long before my g/f and I jumped on the famed "heavenly bed" to see what all the hype was about.  I need more thumbs because two up just isn't enough for this amazing mattress.  It was the perfect end to each day of trucking around the city on foot.  It has the best of both worlds in a nice firm mattress with a super fluffy pillow top. Overall, the view and the bed made this stay worth its weight in gold! Now on to the short and skinny lists.

    Cons:  Typical older hotel issues of thin walls, shaky elevators and a little rotting drywall in a poorly ventilated pool area. We also noted a room service cart with dirty dishes and old food sitting in the hall for 2 consecutive days. The previously mentioned pool area wreaked of chlorine, which I know from experience is the caretaker over compensating with chlorine trying to keep the pool clear.  Little does he know, he just needs more airflow across the water surface. One other minor detail was the cafe in the lobby....Very limited hours made it tough to get a snack when I wanted it.

    Pros: Super friendly and accommodating staff. They always took care of the room when we weren't around, which I appreciate. They held our luggage for 5 hours after checkout on the last day, saving us from dragging it all over the city. They also had fantastic advice on late night eats (review to follow). They room layout, decor and accompaniments all took equal share in my very relaxing and enjoyable stay....I can't wait till my next trip to Seattle, I will definitely be staying at the Westin again!

    18/05/10 | Link | Rating: 4.0
    71. Jessica I.
    Stayed one night in the Westin while on a weekend exploring Seattle.  Stayed on the 39th floor.  If you are going to do the Westin in Seatlle, get a high floor for the view, its the reason to stay there.  The view was lovely.  We had nice weekend weather and could see the city and the water.  There are some new buildings going up right now, so we did have a little construction going on, but it was actually interesting, when do you get to see what is done at the 30th floor for construction.  However it does mean that the higher floors are going to be needed on some sides of the tower to still get the views.

    Other than the view, the hotel room was average.  The view is what makes my rating a 4, otherwise its more a 3.  A comfortable bed, but nothing special.  I like to order room-service on my long weekends away, but their service charged were ridiculous, I couldn't bring myself to pay it.  

    We did utilize the concierge a bit and they were very helpful.

    16/02/09 | Link | Rating: 4.0
    72. Bubba B.
    I have stayed in a couple Westin Hotels now and I found this one in Seattle to be good as usual.  Nice, clean, spacious rooms.  Very comfortable beds.  Amazing shower, great service, great location (walking distance from the Space Needle, Pike's Place, etc).  The higher floor rooms have fantastic views.  It's a bit pricey, but otherwise generally an all-around winner.

    30/09/10 | Link | Rating: 4.0
    73. Madeline B.
    I went on Priceline and named my own price for a hotel and was given the Westin.  I LOVED IT.  The room was huge and I had a great view of the Pike Place market and the ocean.  It is central to everything!  The only downside is the cost of parking if you have a car with you.

    23/06/11 | Link | Rating: 5.0
    74. Mike L.
    Well, only two stars... for a reason...

    When I get in my room on the 21st floor, it didn't take very long, I found out that there's no bath robe on the hanger, and the mini-bar list has items "checked" already. Ok, they didn't do the housekeeping I guess... felt pretty bad... so the next morning, I called the customer services, and complained the two problems... expected them to be fixed when I return from work...

    coming into the room the second night... ok, robe is on the hanger, but the mini-bar list was still the same with items checked out... I feel so frustrating... Then a realized that I forgot to leave tip on the table that morning, and that might be why they only resolve one of the two issues...

    The third day morning, I put a postit on a dollar bill and leave them on the desk... The postit says please change the mini bar list and don't charge me...

    The third day night, I returned to my room, da la..., list fixed... not too long, just took 2-3 days...

    I guess that they have to thank me for giving them 2 stars which I think really be just 1.

    30/11/07 | Link | Rating: 2.0
    75. Amber P.
    Stayed here for the annual half-marathon (and other visits).  Staff handled the influx of active guests wonderfully!  I was even given personalized individual attention from roaming management.  THANKS WESTIN SEATTLE!

    08/11/10 | Link | Rating: 4.0
    76. Tony S.
    I have status with Starwood, status that is supposed to get me "Preferred room upgrades" and i'm still trying to work out just what makes the Starwood Preferred Guest floor an upgrade.  Perhaps it is the bowl of apples when you walk out of the lift, perhaps it is the Starwood Preferred Guest sign above said bowl of apples.

    That aside I quite like the Westin.  First off the bed is very comfortable, the air conditioning quiet and efficient at keeping the room at the temperature you ordered.  The rooms have an in room coffee machine which seems to be disappearing from 4 star hotel rooms across the country, I think they think it lowers the brand value proposition but if the alternative is paying $8 for them to deliver me a carafe of coffee to jump start my day then I'm happy to take the hit.

    The Westin here comprises of two towers of 70s goodness, the place is definitely in need of a freshen up but overall everything works pretty well.  The benefit of the circular tower arrangement is that every room has floor to ceiling windows and the rooms are nice and spacious/

    The rooms don't have flat screens like the W up the road and the minibar seems to be missing any kind of hard liquor which I find both curious.  I wonder if they are trying to keep me sober?  Hmm, I sense a conspiracy.

    As a Starwood Preferred Guest most of the time they have a dedicated check in area which is useful when there is a hoarde of Japanese tourists all trying to check in at once but late at night they close this bit down and put the sign up on one of the regular check in desks and it can cause a bit of a crapstorm when people see you jumping the queue.

    The valet parking is expensive but they do make sure your car is waiting for you when you call down and the bell staff are always friendly and responsive.

    If this place had a comprehensive refit, put some gin in the minibar and got some flat screen tellies then i'd give it a 4th star.  The overall experience here though is good, I would definitely recommend this for someone invested in the Starwood family.

    03/12/07 | Link | Rating: 3.0
    77. Jon A.
    I'm torn between giving the Westin 3 and 4 stars.  

    The hotel is very comfortable, the staff is friendly and attentive, and flexible.  The beds are comfortable, the rooms are clean, and the views are great.  For this, it deserves 4 stars.

    But at the end of the day, I can't understand why it's so expensive.  I can forgive the lack of charm, as it is a chain hotel.  I can forgive the boring lobby, again, a lack of charm.  But for $200/night, I'd have expected some serious luxury.  

    I'd probably stay here again, but given a better deal at any other chain like the Sheraton, I'd opt for that.

    03/03/08 | Link | Rating: 4.0
    78. Dan W.
    Location is great; although amenities felt a bit 1980.  The TV is HD compatible yet I'm still watching grainy crap on TV.  Also, how about a music-friendly alarm clock?  These things are dirt cheap; Westin can buy 'em on bulk and demonstrate they're serious about a great experience for their customer.  Check in process seemed ripe for improvement; if I gave all my information over the phone, why do I have to give it all to you again when I check in?

    09/06/11 | Link | Rating: 3.0
    79. Raider J.
    I stayed here once.  It is in a great location...Close to Pike's Market, downtown shopping and fairly close to the Space Needle.  The rooms are comfortable and warm...Furnshings were average, not fairly modern or trendy.

    I did not have a suite, but I had a room with a spectacular panoramic view of the Space Needle and Ocean.....In fact it was the best view that I have ever had in Seattle.

    Very decent hotel, with to die for views....

    30/03/09 | Link | Rating: 4.0
    80. Andrew G.
    I'm a total Starwood Preferred Guest whore, and Westin's are my second most favorite chain behind W's.

    This hotel gets 4 stars, primarily because the last time I stumbled down the road drunk, they gave me a very nice room at 3am.  The Platinum concierge would have nothing to do with me (in their defense, it was late and nothing they could really do with a blubbering alcoholic and his dying cellphone), but I managed to get a decent room after some "shrewd" negotiation with the front desk.

    Right.  In reality, I mumbled something about Sixth Avenue Inn, Stay Credits, Platinum, W too far up the hill to stumble to, cellphone dead, don't know the address to where my friend lives, no cash, etc.  I basically woke up in a Heavenly Bed with a not so nasty hangover thanks to the free water.  An extra star for that, since I would have normally chugged an $8 Voss water if I were at the W.

    Let's face it.  They would (should) have called the Seattle Police had I not had a Starwood AMEX in my wallet.  

    I'll deduct a star for no upgrade to a suite.  As platinum, they've never given me a suite in my many stays, but that's OK.  A nice large room with a sound view on a higher floor has always been provided for me.  

    One tower (I think the north one, or the right one) needs renovating, but for the most part its a nice hotel.

    11/12/07 | Link | Rating: 4.0
    81. Gabby S.
    We've stayed there a few times and branched out to Hotel Max (nope) and Sheraton. I still like the Westin and for my birthday trip there next month, we're staying at the Westin. I was thinking of checking out Pan Pacific but you just can't beat the location of the Westin. Also, it's easy to spot the 2 towers if you're lost. I'm like a cat. The route from the Westin has been etched carefully in my head and even though the Sheraton is more centralized, I experienced difficulties finding my way back. I just remember it's somewhere by Banana Republic and across from the H & M (not opened yet when we were there last).

    I like that we can just park our car and walk everywhere. Parking fees suck though - $32 or something. They really should have discounts for hotel guests.

    If you're thinking of using the pool or the gym, be sure to request the tower that houses those facilities or you'll find yourself walking through the lobby to the other tower in your wet things.

    I should add that the last time we stayed there, we were given this room that must have been vacant for a long long time because there was dust everywhere. We didn't notice until we went to bed and by that time, my nose was all plugged up and I couldn't stop sneezing. At midnight, we finally changed our room. The next day, I went down to complain because I was still stuffed up and lacking my much needed rest for the drive home to Canada and they comp-ed my parking.

    There is a drug store across the street and you're right by the monorail. You can see Macy's from the door of the hotel. It's a 10 minute walk to Pike Market and The Rack but you'll come across some homeless scenes that's typical of downtown areas.

    Since the towers are round, all the regular rooms (double beds) are pretty much the same. The bathrooms are spacious and they provide a coffee maker and starbucks coffee. Mirage, you can learn from that!

    Breakfast downstairs is so-so.

    01/03/09 | Link | Rating: 4.0
    82. david p.
    Stayed at the Westin Seattle for four nights during a conference I was attending at the Convention Center. I had a room on the 25th floor and had some incredible views of Elliott Bay.  The hotel has had several facelifts since it was built and there are still some of those late 1980s/early 1990s decorating mistakes like a lot of mirrors and brass in the lobby.  I half expected a John Hughes soundtrack to be playing. But who stays in a hotel for the decor in the lobby?

    Rooms were the standard Westing pale green color scheme.  Despite their odd pie shape they were roomy.  The TV was oddly placed and difficult to watch from the bed and the rest of the furniture was your standard industrial hotel fare.  If there isn't anything on TV you can always look out your wall to wall windows at the office workers in neighboring buildings and get a little insight into their mundane world. Overall, the room felt pretty comfortable though.  The bed was the Westin heavenly bed which means there is a ton of pillowing on the mattress.  It makes for a good night's sleep. There was some sort of reddish stain on the ceiling and I a) wasn't sure how it got there and b) wasn't sure if it was blood or ketchup.  The bathroom was small but updated: granite counters, higher end fixtures, and tiled bathroom. The little leaf shaped bath soaps were pretty cool and I took a couple of them home with me.

    The staff was friendly and the concierge recommended a great seafood restaurant on the waterfront for us.  Drinks in the bar were pretty expensive ($7 bucks for a ten ounce draft??!!??) even for a hotel lobby bar. Service in the bar was terrible.

    The only problem I had during my stay was the noise in the halls.  There is no soundproofing in the rooms.  Couldn't hear the people in the room next to me but could hear everything that went on in the halls and when I was in the halls, I could hear everything that went on in the rooms. And even on the 25th floor, I could still hear all the traffic street level.

    Final verdict: good location, worn and tired hotel, good service.  If the price is less than say $125, I would probably stay here again.

    21/04/10 | Link | Rating: 4.0
    83. Nicole M.
    Obviously, the Westin is a nice hotel, but I can't give it more than 2 stars for a lot of reasons. This was our first overnight stay for our road trip honeymoon. We were exhausted after a long trip from the east coast. Our room that we had booked (a room with a king sized bed), was not available. We had to sleep the first night of our honeymoon in a full sized bed!  What a joke. Second, wi-fi is not free. Seriously, for the price you pay, you should have a computer in your room with wi-fi. Third, after the debacle of getting us in a room, we went up to our room to find the door open with a maintenance request on the door. Actually every room on the 41st floor had these requests on the door and all the doors were open. Thinking this was a mistake, we walked back to the front desk. They assured us that's our room. We went in, and started to unpack and get changed to go out. I had the pleasure of having a maintenance man walk in while I was getting changed and half nude!  Seriously?!?  When we called the front desk, they acted like we were making it up. Definitely stay elsewhere if you can. This place is not accommodating at all

    28/05/12 | Link | Rating: 2.0
    84. Bruce B.
    This is a pretty standard Westin....that hasn't been updated in a while.  It's very clean, smart designs, helpful staff.  They need to upgrade the ratty elevators...quickly.  

    The tv's are pretty pathetic...if you give me a huge room, give me a tv I can see from the bed.  You can't expect me to be happy with a 27" tv in a huge room. But not to miss the point, they upgraded me to a huge room on the top floor, 47th to be exact.  

    Views are awesome, probably better than the space needle without having to take the monorail.  Service is always with a smile.  Free upgrade because I stay at Westin's a lot.  Nice location too, right across from a drug store. I always need a source of bottled water...

    08/03/09 | Link | Rating: 4.0
    85. Michael E.
    Great hotel. Stayed one night, and the staff was amazing. Rooms remodeled and super nice. Great location. Strong work.

    16/07/12 | Link | Rating: 5.0
    86. Juju F.
    I'm very conflicted about this review. There is good and BAD!! First the bad. We stayed at the Westin Thursday to Sunday. Thursday night we noticed that even though we turned off the fan in the room cold air continued to fill the room. We were freezing!! So we called for a technician. A technician came into our room for about 10 minutes and could not figure out how to fix it so he said he would turn off the system completely and ask his supervisor to come fix it tomorrow and there could be a possibility that we would need to switch rooms. He apologized for the inconvenience and said he would get us a free breakfast certificate for the trouble. Seemed genuine. He verbally did everything right. But that was a cold night and morning!!

    The next day (friday) we got back to the room around 9:30 pm and noticed the fan was still broken and it was A COLD NIGHT!! Called the front desk and it did not seem that they had any idea that we had a job pending. The front desk said the technician was on his way. Well we waited and waited and no tech showed up. WE WERE FREEZING!! And very annoying because we were hoping to go out for a late dinner. Had to call the front desk again!! The tech finally came and thank goodness it was NOT the same tech as the night before. He fixed the fan. yippeee...because we were FREEZING!! The Friday tech offered us a movie for our inconvenience. He made some comment about someone should have left a note with the office. We told him the story about the tech that came to the room the night before who assured us he would have it taken care of Friday.  So this fabulous Friday tech made sure our fan was fixed that night, got us a $25 voucher for breakfast enough for lattes and pastry for 3, and a free movie for the trouble. That was a nice touch because at that point I was a bit irritated that by the time he was done, we no longer felt like going out to dinner. Now I wish we got his name because he deserves kudos for a job well done. If Westin is reading this, the fabulous tech was working the night of Friday, May 5th, is a bald African American. He is a hard worker and follows through. Thanks Sir!!

    One more bad thing. On Saturday night we were watching regular tv and every 20 minutes it would automatically turn the channel to the Westin station. HOW ANNOYING IS THAT!!

    The good things... The hotel is beautifully remodeled and updated. You can still smell the paint in the hallway. There is a beautiful, warm and inviting lobby area with lots of seating with big comfortable chairs. You can hang out with friends or just sit there with a drink from the barista bar. Very relaxing environment.  Incredibly convenient to have a Starbucks in the lobby.

    When I walked into our hotel room I was pleasantly surprised. Based on some reviews I was expecting the worst, but our room was updated with nice furniture, flat screen tv, upgraded bathroom AND AMAZING COMFORTABLE BEDS! We all slept like babies. It was great after a long day of exploring.  Btw, fabulous location. It is only a block from the Link Rail way, short walk to Pike Place and tons of great restaurants around.

    Staff at front desk were all friendly and extremely helpful and professional.

    In summary, its  a nice hotel but one bad tech ruined the Westin experience. We travel frequently and like to stay at nice hotels. This experience was not that of a 4 star hotel. We understand that things happen like broken fans but all we wanted was someone to follow through with fixing it so we didn't have to spend another cold night in our room and wasted the last few hrs of our evening making sure the fan was fixed.  Someone dropped the ball in a huge way!!

    06/05/12 | Link | Rating: 3.0
    87. Michele K.
    I recently stayed here for work. Good hotel for the price, great location and the staff was very nice. My only complaint is that they nickel and dime you for everything ($5 to accept a package in the business center) and are VERY overpriced for the mini-bar and room service. Example: I split a pizza, dessert and 2 cokes w/ my boyfriend - $60. Cokes from the mini-bar were $4.51 per can. Overall however I would stay there again - however I will get my soda from the drugstore across the street and not eat in even when I am tired.

    12/05/11 | Link | Rating: 4.0
    88. P L.
    Our room was on the 39th floor with a stunning view,including the space needle. Very nice room,great bed,spacious bathroom,clean and the night time city lights and spaceneedle views were unreal. No free wifi  in the room though and the bathroom would be very hard to navigate if  one were handicapped. Had a temporary back problem and getting in and out of the tub for a shower was a challenge and whoever thought of mounting the toilet paper holder well behind the toilet and on the left,well, not such a good idea. Would stay there again,though it is pricey. Great location!

    23/09/12 | Link | Rating: 5.0
    89. Verlee G.
    We have Starwood points, so we booked a stay for 5 days. When checking in and going up to our room, we realized that they screwed up our reservation since the room we got was small with no view. Our reservation was for a Deluxe Room at the upper floors of the towers with water views and city views. Our first room did not have ANY of those.

    We called downstairs to confirm if we had the right room -- and we did not. They apologized for the screw-up.  All the deluxe rooms were taken for the night, and they said they'd move us the next day to our promised room. For the trouble, they gave us a $65 voucher for room service for breakfast.

    The first room we had was mostly clean, but the pillows weren't even placed on the bed and I was like -- where are they? They were actually still on the couch.

    The second room we had (the Deluxe) had absolutely beautiful view of the city, and we actually skipped going to the Space Needle because we had such awesome views already. (Think floor to ceiling windows...)  For our trouble, they also gave us an end unit.  We slept every night with the curtains open since we had the pretty twinkling city lights and water views, and we were pretty high on the tower. The room was spacious and very clean.

    Downside on being so high up on a floor (especially on the weekend).. is that the elevator stops constantly and takes you forever to get to the lobby.

    The customer service was great since we had the mix-up, and the front desk agent that actually checked us out was the one who gave us the voucher to being with. He noticed that we were over the $65 voucher that he gave us,  and completely wiped out all the additional charges, so that was much appreciated!

    The concierge was also helpful and had great suggestions and coupons for our visits to different places.

    It's located in a great location downtown -- lots of great restaurants around, and in walking distance to a lot of shopping and sightseeing. If we were to come back to Seattle, we'd come back here again for sure!

    17/08/08 | Link | Rating: 4.0
    90. Carrie M.
    I was very disappointed in the Westin. The view was nice and the location was great-walking distance to most of the great sights in downtown and a short /cheap cab ride to the Space Needle. However, all night I heard the VERY loud noise of the elevator going up and down. It was very annoying and alarming at first. Also, the TV stations were fuzzy and didn't come in clear. For the amount of money we paid for this room I expect everything to be in tip top shape.

    07/10/12 | Link | Rating: 2.0
    91. Kurt A.
    We Priceline all our hotels when we travel, and we have gotten some great Four-star hotels for $100/night and less. I would NEVER pay the standard room rate for this hotel, or any of the others I've Pricelined. I also never use Room Service or pay for any hotel services such as wi-fi access.

    So from my point of view, this is a wonderful place to stay. Nice lobby, big clean room with a huge window and good views, VERY comfortable King size bed, and a nice staff - at least those I dealt with. I always enjoy being treated like I'm someone, since I know I'm not.

    If you're a walker, you can walk to Pike Place Market from the Westin, and the monorail to the Space Needle is across the street. We are not shoppers (could you guess?), but it's right by all the shopping. Loved it.

    22/05/08 | Link | Rating: 4.0
    92. Eli G.
    We checked into this hotel as part of a business trip.  I was really confused about the parking situation, but ended up going to the self park in the building, since I was going to be going in and out a lot.  Just so you know... The parking structure is separated from the building, so you need to take an elevator from your car, down to the main lobby.  Trek across the lobby and then get in another elevator.  The entrances to the self park are always closed though... and it gets super confusing if you are coming in at night.  The valet guys were the most helpful out of the entire hotel staff.  They gave me directions and gave me a parking discount.

    The room had a nice view and a nice bed, but no fridge available for leftovers or snacks.  All they have are those weight sensitive minibars.  The bathroom was small too (in my taste).  The staff was really snotty to me, which I thought was weird especially having booked 14 nights in their hotel.  They did not want to give me the night of day.  I guess the first girl who checked me in was half nice to me but everyone else gave me the cold shoulder.  

    We checked out after 2 nights.

    25/01/11 | Link | Rating: 2.0
    93. noob f.
    The rooms here are of decent size! The bathroom seems to be a bit dated however, what it lacks in minor areas it definitely makes up for in the view from our room. We had the view facing 6th ave and the view of downtown and the space neddle is breath taking! I can even get a glimpse of Lake Union...i love this city!

    01/09/11 | Link | Rating: 3.0
    94. Joe J.
    I'm a devoted Starwood fan, especially the Westin & W Brands.  In fact when I visit Seattle, I either stay at one or the other depending on what they are doing with rate.  This last time I used some points and paid $60 for my room.  That seemed like a reasonable deal; I think they took 10,000 points as well.  
    My bill when I checked out was $154.41
    Here's my beef.  They had two options for Internet.  One was $9.99 (or thereabouts) for 1.5 meg and $14.95 for I think they said 3.5 meg.  I'm accustomed to blindingly fast internet (we have 50 meg for free at my hotel), so I chose the $14.95.  It was so slow I could barely download a text email.  It was slightly faster the next morning but they simply don't have the bandwidth to make the claim that they can offer two speeds.  I didn't bother to complain because I could just imagine trying to explain bits per second to the front desk clerk.  They need a fixed price for their internet and call it a day.
    Then, I foolishly took items out of the mini-bar which I expect the to be expensive.  I guess I'll get right to the point.
    $43.00 to park my car for one night is RIDICULOUS.  That's misleading as hell.  The parking space for my car cost me 2/3 of what my room cost!
    I have no problem paying to park my car at a hotel.  $10, maybe $20 but $43?  Can you say RIP-OFF?
    So, in the future I will have to park in a nearby parking lot and wheel my bag over because, once  I'm parked there, I seldom need my car again in such a walk friendly city as Seattle.  But I thought I should warn fellow travelers, the Westin Seattle is gouging for their parking and their high speed internet is laughable.

    24/06/11 | Link | Rating: 3.0
    95. Wendy H.
    I stayed at the Westin Seattle during a business trip.  This hotel is located a couple of blocks from downtown & all the shopping!  I looove their heavenly beds.  Once you've slept in one, another mattress just won't do!

    Rooms were clean and service was great.  Will definitely consider staying here again!

    21/07/06 | Link | Rating: 5.0
    96. Denise B.
    Maybe I'm spoiled by really cool and nice hotels. Or maybe because I love the W Hotels so much and I know it's part of the same family, I have higher expectations. Or maybe because this location is admittedly by it's own staff primarily a hotel that caters to the business traveler, it didn't cater to me, the for leisure traveler, and so I was let down.

    There is nothing wrong with the place. My Starwood preferred room had it's own floor. My room was reserved and prepicked out. Other than that, having a Starwood preferred account had no other advantage at this location. The room itself was nice, my bed was comfy and great to sleep in but the decor of the room didn't impress and nothing left a significant memory for me to make the hotel stand out in my memory or of my vacation.

    Service is good, and fast, and the prices are not cheap but you get quality for what you pay for.

    I didn't have any disappointments here or let downs, I just didn't have any "wow" moments either. Really convenient location to downtown shopping, (ie. NORDSTROM) and Pike's Market.

    26/05/09 | Link | Rating: 3.0
    97. Elly B.
    We stayed at the Westin Seattle in January when we were visiting my daughter. It was very nice. Clean, comfortable,  with a pleasant staff. The one down side was that they charged extra for wi-fi in the rooms. We had an amazing view of the Space Needle . The hotel was pretty full as it was during the play-offs between the Seahawks and the Saints.

    On our 3rd night we had the misfortune to have a loud, rude family next door. There were preteen girls running in and out, and at one point I knocked on their door and nicely let them know that they were being pretty loud, and we'd appreciate it if they'd tone it down. (I'm a mom, I know sometimes they don't realize how loud they're being, at at that point I was a little annoyed, but not mad or upset). After it continued on and off for awhile, I heard more noise right outside our door.  I opened the door to find the mom toweling off a little boy. She glared at me and started yelling that they were just getting in from the pool and nobody had even been in the room, and I had a lot of nerve to be unhappy with them. I closed the door, to shocked to even reply, and called the front desk to report the incident. They were extremely apologetic and asked if we'd like to move, they would give us an upgraded room. We moved immediately to a gorgeous room. Our view wasn't as nice, but  considering the crowd, we felt lucky that they were able to move us at all, and as I said the room was gorgeous.

    The Concierge was also very helpful with all of our needs. With the exception of the crazy mom, it was a lovely experience.

    22/08/11 | Link | Rating: 5.0
    98. Beini S.
    I stayed here for work for 3 nights, and there were major customer service issues.  I was told that I would be charged for one night and then refunded once my boss's Amex went through, and it's been literally 2 weeks and nothing has happened.  I do have to hand it to Yvonne though, because once she took charge of the problem, she was efficient, kind, and not only offered her condolences, but also offered to call my bank and the hotel's financial group and see what she could do.  Unfortunately, it was nothing, but I appreciated the effort.  However, for all the other people who "helped" me in accounting, WHAT THE HECK ARE YOU DOING??? I was told one thing, then nothing happened.  Then I was told that it was really done this time (the 2nd time), and nothing happened.  I called and left multiple messages, no call back until I specifically asked for a manager and was really pissed off.  I don't think I should have to have anger in my voice to be heard.

    -Clean rooms
    -nice bar with attentive staff
    -decent happy hour prices, but lame hours
    -free wifi if you're at the bar
    -free gym with decent hours (see below)
    -express checkout
    -the people at the front are really good at getting you a taxi, very fast.
    -coffee machine in the room

    -Idiot accounting staff that does not do what they say they will.
    -the gym is supposed to be open 24 hours but I went at 530am and they were cleaning and told me to come back an hour later, which I was highly displeased with.  530am is early, yes, but it's not so early that it's unreasonable to work out.  If I had gone at 3-4am and they were cleaning, I wouldn't have complained because that's a pretty uncommon time to work out, but 530 is not.
    -paid internet, really slow, really expensive.
    -overall unfriendliness staff.  Nobody seemed like they wanted to help (except the bar staff), they just wanted you to go away so they could go back to staring into space.

    Overall, 2.5 stars, rounded up because some of the staff really were magnificent, while others were absolutely dreadful. I always try to let the good overpower the bad though.

    11/07/11 | Link | Rating: 3.0
    99. Angela H.
    I had nothing but love for the Westin when we moved into one of their rooms for the second half of our Seattle trips.  After staying at the small, but chic room at the Hotel Max, the LARGE room and bathroom, with a fabulous view of the water to boot, was a welcome relief.  In order to make the most of your stay, try to sign up for the Starwood Preferred Guests club- it could possibly get you up-graded to one of their higher floors, which of course, are reserved for Starwood members.  Lucky for us, my sister was smart enough to do that before we went, so we benefitted from a very nice staff member and her foresight...thanks Sis!

    Other than a bathtub drain that didn't drain all that quickly and a weak air conditioning system, the Westin was great- it was in between downtown and Belltown, so it made for an easy walk to either neighborhood.  Just be a litle careful if you are walking to Belltown late at night because there are some sketchy homeless people in the area.  The view from the room, though, makes it all worthwhile.  Definitely try to ask for a view of the water because come sunset, you'll realize just how beautiful Seattle really is.

    07/07/08 | Link | Rating: 4.0
    100. Jeff M.
    I stayed at the Westin for the first night of my honeymoon.  It was a FANTASTIC experience.

    Call the reservation lines to book as they beat anything that I found on Expedia or other similar sites.  Also, make sure to join their preferred program- this will get you points but more importantly an expedited check-in.

    -I called a few days before our wedding to double check the reservation and asked to speak to the front desk.  All I wanted to do was ask for a later checkout because our flight didn't leave until 11pm the next night.  The front desk woman was amazing.  She said that we could have the room until 4pm (the BEST late checkout in all of Downtown Seattle) AND she upgraded our room for free!!!!! We stayed on the 45th floor with a spectacular view of the Puget Sound, Space Needle, etc.  We were literally eye level with the top of the Space Needle.

    So Overall:
    -Great stay, kinda spendy and be ready to tip (but the staff are great)
    -Feel free to ask the front desk for what you need, (late checkout, room change, whatever) and they will provide if they can
    -Got a free room upgrade & late checkout

    Loved this and am sad I live in Seattle because I just can't justify staying here hardly ever!

    02/02/10 | Link | Rating: 5.0
    101. Gigi W.
    The Westin in Seattle features fantastic rooms with 400+ thread count bed linens and amazing view - our room was huge like a honey moon suite - and we got a friendly "hand hello" from a guest staying on the tower across from our tower. It has a great location e.g. walking distance to downtown shopping areas, market and amenities.

    Their staff was very nice. The only issue was that the water on the swimming pool was not clear and I got an ear infection. They have closed the Jacuzzi due to repairs and they should have done the same with the swimming pool. This is the reason we are not rating them with *****.

    03/01/10 | Link | Rating: 4.0
    102. Ping D.
    I planned my 17th birthday party at the westin hotel. It was a great experience. I got a beautiful view on level 43. We open the curtain while we sleep. Watching the light and sun going up was romantic. Over all, it was fun. After the night, I noticed the place was kind of dusty. It seems like the housekeeper lightly cleaned the place. It shouldn't have turned dusty over one night which clearly means they didn't do a good job maintain the place.

    05/11/11 | Link | Rating: 4.0
    103. Sasha S.
    I stayed here when I was in Seattle for a couple days on business, before I moved to the city. It is in a great location, it provides a great view of the city, and the rooms are large, and not bad for the price (you can get a regular room for about $125/night if you use a third-party agent like hotels.com .) There is a great cafe inside the Westin for breakfast, and the staff is friendly.

    There are downsides: the Internet costs money in the room (budget $10-15/day, depending on speed, if you need it - or you can use free wifi in the lobby.)  Also, the walls are paper thin, and you can here doors opening and closing, people talking in neighboring rooms, and so on.

    17/01/10 | Link | Rating: 4.0
    104. Steph H.
    The location is certainly great--we were within comfortable walking distance to many of Seattle's must-see spots. Had I not gotten a great deal through my friend, however, not sure if I would've liked it as much. We were on the top floor so we had a fantastic view of the city, and our room was very nicely updated with all new furniture, paint, tiles, etc. However, I think I detected an ever-so-faint lingering odor of old cigarette smoke. Not sure when this place was built, but it had to have been at least in the 80s? But that's a pretty minor gripe. Another gripe from me is that it seemed like an awful lot of families were staying here, which is great if you have a family but not so great if you want to relax in the pool and jacuzzi at the end of the day and all these kids have totally mobbed the place. The pool area closed at 11pm and there were still TONS of kids/parents there, wtf? Their gym near the pool area was pretty dang small, with just 3 recumbent bike machines and a small floor area for weights/stretching. At least they had a water cooler in there and you can fill your water bottles for free. Overall a pleasant stay; i wouldn't be averse to staying here again, but I'd have to get a pretty good deal again :P

    19/08/10 | Link | Rating: 4.0
    105. Nina N.
    I love playing "tourist" in a city I live in, and not only that I love just enjoying the lovely day that the lord blessed me during my birthday week!!..  ok fine month hahha

    Fine guys it is ok to  laugh,. It is finally over, and I can now pass the torch to my best friend thida, and she can have her birthday month :)

    So anyways, I've been to the Westin numerous times for weddings, birthdays, hotel parties ( muahahha... stop laughing ) and company parties. But I have never stayed at the westin myself. Why? well because I live here for one, but I should have at least stayed here for the post wedding affair. No drinking and driving!!!!! anyhow, The room was great, beautiful view of downtown seattle, great beds ( very comfy ) great bathrooms, just very relaxing for my pre birthday partying, and post birthday partying... Valeting your car is about 38 a day without tip, and cabs going to and from downtown  are only 15 dollars with tip.  I think that is a bargain in itself. Not having to find downtown parking, and getting a DUI! bonus!!!!!!!

    I love the westin, and will be staying at them everywhere I go. The venue for weddings is just magnificent, and the cafe downstairs brews a great cup of coffee!!!!

    14/09/08 | Link | Rating: 5.0
    106. Mils K.
    Great location. Wonderful and friendly staff. Lots of rooms and hotel is common for conferences. Starbucks complimentary coffee in the room. Rooms / beds are very nice.
    Concierge is very helpful and knowledgeable. If you forget your umbrella, the concierge will let loan it to you.
    i would come back as i liked the location. Close to monorail, Pike's Place, Nordstrom :D, Macys and all the great Belltown restaurants.

    Warning: bring your earplugs. Walls are thin. try to stay in the North Tower. But it costs more.

    If you use your AAA card, rooms are affordable. i guess priceline and hotwire is even lower.

    01/10/09 | Link | Rating: 4.0
    107. Angie L.
    This was our first trip to Seattle, so we wanted to stay downtown. We weren't planning on driving, so it was very important for us that we're close enough to attractions, shopping, etc etc.

    We got our room through Hotwire for $76/night before taxes and additional charges. We stayed for 7 nights. It's a big saving for us considering the hotel web site was going for at least $300/night. In that regard, we're very happy with what we received. If I were to pay full price, I may have been more critical. Let me explain why.

    We arrived before their check-in time. The Mr. had done a bit of research prior to arriving, so he requested the North Tower. Perhaps we got lucky because I've heard people who usually book through discounted sites usually get regular rooms on the lower floor without view. We were checked into one of the Starwood Preferred levels *I wouldn't have noticed if it wasn't for the big giant sign that greeted us as we got off the elevator*, and the room had a gorgeous view of Elliott Bay and slight view of the Space Needle if you look to the right. We did mention that we're Starwood members, except we weren't getting points since we didn't book direct. Not sure if that had anything to do with it.

    - The room itself is actually quite large. It fits a sofa, desk, a bed, and still has room to move around. In fact, this may have been the largest hotel room we've ever stayed at. Disclaimer: I have no idea if all rooms are as large as the ones we stayed in. Perhaps for the view rooms, but not the regular?
    - Location location location. About 15 mins (or less) walk to Pike Place Market, and about a block or two away from a couple shopping malls
    - One block from the Monorail
    - Free internet in the lobby; not free in the Business Center, so be sure to bring your own computer
    - Helpful staff; okay, they're not necessary friendly per say, but they're all very helpful.

    - I am usually a big fan of Westin bedding, but not this time. The pillows were extremely soft. we had lots of pillows, but for some reasons, they were all super soft, not enough fluff. While the bed itself was comfy, I woke up with neck pain. Thankfully, they provided us with enough pillows that I ended up sleeping on three pillows to support my neck. The Mr. who is not as sensitive as I am when it comes to pillows also agreed that the pillows were just too soft.

    - Stained carpet and the older furniture made the room look a bit outdated. Not that big of a deal, but I'd put this under something that can be improved.

    - Very small Workout rooms (there are two of them; one of them is a lot smaller than the other).

    - The room is actually set up quite nicely, except for the TV. The TV is not set directly in front of your bed or the couch. So, unless you're sitting at the desk right in front of the TV, you have to tilt your head a bit. You can however, tilt the TV, except two people can't be really sitting at different places for you to enjoy it. For instance: the Mr. can't be sitting on the couch while I'm on the bed if we want to enjoy the TV. Again, not a big deal for some people. I can't live without TV (even when I'm on vacation), so this was a major pain for me.

    - Thin walls. I could hear people talking in the hallway in the morning and at night.

    Overall, it was a very good stay at Westin. We'd stay here again if we go back to Seattle, but we wouldn't pay the $300 plus/night price though.

    27/10/09 | Link | Rating: 4.0
    108. Sarah S.
    This is where I go for politician and celebrity-sightings in Seattle. I've run into John Kerry, Hillary Clinton, Barack Obama (before he was running for Prez), not to mention Nick Lachey, and Lil Wayne's entourage. I work in the neighborhood and often cut through the lobby when it's cold, or use the lobby as a meeting place for groups of friends. That's usually when I see the celebs.

    Luncheon, conference, and ballroom facilities are nice. Event management is not as easy to work with compared to other hotels, but the events are successful.

    25/01/09 | Link | Rating: 4.0
    109. Paul S.
    Simple awesome! When you see the twin towers of the Westin from outside, you'll think of a 1960s World's Fair type era.  However, entering the Westin will bring you to modern formal.  The rooms are beautiful, and each room has it's own panoramic window view.  Maid service is prompt and thorough. You can't go wrong in the downtown Seattle Westin.

    14/08/11 | Link | Rating: 4.0
    110. Joseph P.
    Here's a tip or two, bring patience with check in, expect wind noise, and well getting stuck in a room across from the elevator. Pretty much bs if you decide to book on a hotwire/priceline type site. In other words, don't expect help from them, they don't care, your room is already paid for, and they will go out of there way to lie about helping.. But, they do have a pool I guess, and are clean, oh, and park on the street after 6 and it's free till 8am, don't pay 36+$ for parking a night..

    14/02/11 | Link | Rating: 3.0
    111. Steve J.
    Another one of the many who stayed at the Westin because they accepted my 4 star bid in Seattle.  Our bid was $110 (probably should have bid lower based on others experiences) but this seemed good at the time since the normal everyday prices are $200+.  Expected the worst when I got there due to some reviews I read after the fact which stated that some folks were treated with less respect since they booked through Priceline.  I was expecting a room at the lower level next to the elevator.   I did make sure to call the front desk a  couple of days before arriving to make sure I would have a King size be rather than the 2 doubles which you automatically get through Priceline.  

    I was pleasantly surprised upon arriving that none of this ever materialized!  We were given a room on the 42nd floor with a nice view of lake union and the space needle.  I never found the elevator wait to be excessive in any way as others complained about.  The room was quite large with a nice sitting area in the room and sufficient bathroom,  though clothing storage was a bit tight.  I did have a nice workout in the fitness facility which had certainly been modernized.  Though we did not use it, the pool/jacuzzi looked nice as well.

    I agree with others that the restaurants at the Westin are priced excessively high.  As a result we never spent a dime at the hotel.  There are plenty of places within a 5-10 minute walk away so there was no need to feed the Westin's greed.   We did not have a car and enjoyed the fact that you could walk around town so easily.  

    All in all we had a great time in Seattle and I would once again stay at the Westin...but next time I'll make my opening bid a bit lower!  :)

    07/09/09 | Link | Rating: 4.0
    112. Nick F.
    One of the best Westin's I've been to: great location, nice rooms and a great meeting staff.

    The hotel is located a 10 minute walk to Pike Place market and less to other great restaurants downtown.

    Although I was put into a crappy view room on the 14th floor, the room is very nice.  I was also very impressed with the hotel's effort to reduce its carbon footprint beyond what most hotels do.  For example, there's no USA Today outside your room in the morning, but there's a nice stack of them outside the elevator.

    04/08/10 | Link | Rating: 4.0
    113. Ashley P.
    Lets see, where do I begin? $195...Ok nice view, comfy bed....the room was a lot smaller than I expected. The key cards they gave us didn't always work with the door, this became a problem after a night on the town getting back around 1:30am and being locked out of our hotel room, we tried two keys. After being yelled at a neighbor for being too loud (you can hear everything inside your room, and even if your neighbor sneezes)...then security coming up and making a big deal about what we were doing. He even admitted are keys were bad. So thanks for locking us out.
    Oh ya, don't touch anything on the mini bar. When we first arrived we decided to move a couple of the bottled waters and snacks that were loaded into the mini bar out so that we wouldn't get drunk and come back to the hotel and eat $10 snickers or $8 bottle of fiji water. The next morning I had a bill for almost everything in that refrigerator. I went back to check and everything was accounted for so we put it back. I called the front desk, they said everything it on sensors in the mini bar and by moving them even accidentally It knew (itemized) what had been touched. Are you serious????
    There is a tiny little sticker on the mini bar which is inside the dresser under the tv that says in fine print, that if you do move things you will be charged a restocking fee. SERIOUSLY? Who gets down on their hands and knees and reads fine print that's on a sticker the size of small post-it?
    It gets better..... this morning I check my account since i'm back in town, there is a $75 charge in addition to what I paid for the hotel room. I'm still waiting for them to call me back on this. I'm kinda irritated at this point.
    Oh ya don't turn the TV on either.....
    this place is going to nickel and dime you for sure.

    16/05/11 | Link | Rating: 2.0
    114. Andrew B.
    Our standard room has a thin door connecting it to the neighboring room.  As I type this it is 2:32am and I can clearly hear two nerds in that room talking about their World of Warcraft characters.  They aren't even shouting; the door is just that thin (I can actually see their room light through the gap under the door).

    ... So don't stay at this hotel if you expect any privacy or a good night's rest.

    29/08/11 | Link | Rating: 2.0
    115. Bekki H.
    We arrived at the Westin after originally being sort of mislead by a local parking garage that says "Westin" but isn't the actual hotel's parking lot. This lot is cheaper, but even at $36 a night to park at the Westin, it (the Westin's lot) seemed safer. The Westin's parking lot is located behind the building.

    The woman at the front desk was really nice--the room we were originally given had 2 double beds, but since we only wanted/needed one she gave us a queen size been in a handicapped room.

    The room itself was spacious, but quite a mess. There were stains ALL OVER the floor--I didn't really want to walk around barefoot on that carpet. There were ugly tangles of cords behind the desk and the table with the coffee maker. The lights also had too many switches that weren't properly synced with the wall switches, and a few of the outlets in the room didn't work.

    Since we were in a handicapped accessible room our bathroom had a large open shower, which wasn't too bad. Though I was really wishing I'd brought some "shower shoes" because the tile in the bathroom didn't seem very clean.

    We were on the 42nd floor and had a great view despite a new condo high rise being built across the street.

    The hotel's location is perfect--in walking distance to Pike's Place Market and the Seattle Center (Space Needle) and to the monorail to the Seattle Center (if you don't want to walk). We actually walked all over Seattle. There is a restaurant across the street, Icon Grill was also good and the service was fantastic.

    As mentioned before, there is free Wi-Fi in the lobby, which means it's always PACKED with people. Plus, the lobby bar is exactly that--open right to the lobby, so people drinking are basically sprawled out throughout the entire lobby. We actually were having drinks down there one night and there was a loud group of middle-aged people there (for a convention I believe) who were obviously drunk--it made me feel bad for the parents with children who were just checking in. Who wants to check into a hotel with loud drunk people hanging out all over the lobby?

    Overall our stay was pleasant, the pool area was nice with a little sundeck that overlooks part of the city. We enjoyed the view from our room as well and the staff were helpful and friendly.

    23/07/09 | Link | Rating: 4.0
    116. Paul P.
    Really nice hotel and very friendly service, but I have to give it 3 stars for a few reasons.

    1. First time ever in my life that a hotel's wake up call was late...by 30 minutes!!

    2. They nickel and dime you on EVERYTHING. $43 for parking your car more than 5 hours each day that you're here. $10/day for internet use PER device, meaning, you can only be logged into one device at a time unless you pay extra. $7 to store your own food in the in-room fridge. Although, due to miscommunication on their part, they credited me some of my money back for parking. So they are definitely quick to fix their mistakes, and make sure you are happy.

    3. Wifi is a huge hassle. They only let you use one device at a time, so you have to logout of one device before logging into another. And there's no simple way to logout of a device. You have to go to your browser and enter

    I wouldn't be so picky if it wasn't such an expensive hotel. For this price, you expect a little more convenience. Maybe you can pay an extra $10 for a logout button.

    20/07/11 | Link | Rating: 3.0
    117. Jo L.
    Spent Valentine's weekend '09 here and had a great time. It is in a great location, within walking distance to Pike Place, the Westlake Center Mall (where you can hop onto the monorail to get to Seattle Center -- Space Needle), and many other shopping and dining places. There is also a huge drugstore across the street, which came in handy when I realized I forgot hairspray and shaving cream.

    The folks here were very nice, though I think the doorman thought us Californians were silly for asking for an umbrella when it was "just sprinkling" outside. Ha!

    Our room had a beautiful view of Puget sound, which was enhanced by the GINORMOUS floor-to-ceiling window. The bed was a comfortable Murphy-style bed with sumptuous linens. There was a seating area, which came in handy when I couldn't sleep one night, but didn't want to deserve my slumbering sweetheart with the rustling of papers. The color scheme was neutral and modern, in that classic Westin style.

    We didn't use too many of the hotel amenities because we were mostly out and about exploring Seattle, but I would say it was a great place to stay for the weekend. The price wasn't too shabby, though I can't be exactly sure because...I didn't pay for it. Grant was all smiles when we landed back in California, though, so I'm sure it wasn't too bad. (Right, honey?!) I think we would return if we had to, but we're in the habit of trying different hotels just for the heck of it.

    Overall, a great hotel in a great location!

    16/08/10 | Link | Rating: 5.0
    118. Kevin W.
    For a 4 star hotel it was okay,

    The Westin Seattle is not as good as other 4 star Westin hotel I stay at.

    Pros: Big hotel, great view, great location near belltown nightlife, near pike, strong shower, clean, great swimming pool and hotub, awesome excercise rooms, good restaurants

    Bad: small room, double beds, slightly worn down hotel but still looks good, parking is 22 dollar per day, street parking is 2.50 an hour!

    03/10/10 | Link | Rating: 3.0
    119. Brandon W.
    Stayed here twice in 2 months. I pretty much agree with what others have said
    - location - close to monorail (which I didn't use), Pike's Place, restaurants
    - the first time I stayed, I had an upper floor with a great view of the harbor - very nice.
    - comfortable bedding - Westin standard.
    - had to wait a lot for the elevator
    - room (carpet, furniture, etc) looked really dated.

    19/09/09 | Link | Rating: 3.0
    120. W Q.
    Great hotel.  Very clean, great views all around, the pool and hot tub is very nice.  Front desk is very accommodating.  I went on a tour the concierge recommended and the front desk extended 3PM late checkout without any problems.  The bed is extremely comfortable and the shower is great.  Well worth the money to stay here.

    04/10/11 | Link | Rating: 5.0
    121. Mike C.
    This is literally the nicest place Ive ever stayed! We where on the 47th floor and had an amazing view of the whole city! It was just a few blocks from EVERYTHING! The room service is ridiculously priced but we got  food at a cafe down the street. the tea soap leaves are amazing!   And they even had a ihome for my iphone/ipod right next to the bed! I will be going back again.... soon oh and BTW the elevators are SCARY

    ps. watch the windows, some people do some awesome stuff while  they think no one is watching

    23/02/10 | Link | Rating: 5.0
    122. Kellie P.
    This hotel is not as new as other Westin hotels that I've stayed in, but it's as nice as I would expect, and the location is fantastic. I also think I got a skewed version of what it's like to be here, as I was here during a major convention.

    The room is oddly shaped (like a pie wedge) and you can't really watch TV from bed. But it was a nice size, with the Westin amenities that you expect, like a very comfortable bed and shower. The elevators are always busy, and I know people that either waited a long time or took the stairs.

    The lounge area in the lobby is comfortable, and the bar serves good drinks. The cafe was good for breakfast, and the room service was good (not great).

    I'll happily stay here again when we come back for next year's convention!

    07/09/10 | Link | Rating: 4.0
    123. Leenee B.
    Work paid the tab, otherwise I don't think I would have chosen this hotel. It seems fairly expensive and the actual room had rather old furniture and the marble/fixtures were older.

    I don't generally mind these little things, they can even add character, but I wouldn't expect it with this pricetag.

    Location is okay, it's sort of in the middle of the downtown area, so 10 min walk (or more) to anything.

    close to the light rail
    has a green program (if you decline housekeeping for a night, you get  a 5$ gift certifcate to their cafe)
    nice location

    the rooms (inside) are definitely older and lack updated furniture/lamps
    bathtub can be small and kinda slippery

    15/09/10 | Link | Rating: 3.0
    124. Lisa V.
    I visited back in October but i forgot to yelp it.

    So the Westin is in a Prime location in Seattle. It is walking distance to all the main attractions and shopping. We got there and the receptionist at the check in counter was so nice, so much so it was kinda creepy, but I loved her customer service. She even let me pick the floor I wanted to stay on which I thought was cool, but it turns out because I am a member of their rewards card that I was able to do that.

    The rooms are a bit small, but overall were very comfortable, clean and the views where breath taking.. The beds are so comfy you can't wake up in the morning. The bed linens are nice, clean and warm, I'd say about a 500thread count is fair.

    We stayed about 3 days and the concierge was so knowledgeable and helpful. Sending out my post cards and calling for my ride to the air port. Also, the lobby bar is always popping! So hang out there around 6pm.

    I would stay here again for sure.

    Verdict: Westin rocks!

    01/01/10 | Link | Rating: 5.0
    125. Trip T.
    I stayed here after a miserable hotel experience in the previous leg of my trip. It was like I died and went to hotel heaven. The room had a stunning view, the bed was very comfortable, the lobby was clean, the bar served great drinks, the gift shop had everything I forgot/lost on my way to Seattle and the staff was extremely nice.

    I'm a huge fan of this hotel - given a choice of places to stay in Seattle, this hotel is at the top of the list. They are not quite as fancy as some other places, but they did everything right.

    20/11/10 | Link | Rating: 5.0
    126. ToniAnn M.
    This Westin is no less or no more special than any other really.  Actually, in my humble opinion, the rooms could use a few updates.  Everything you need is there though, & in a great location.  Staff is very friendly & helpful, like when they moved us from our original room between the ice machine & screaming toddler, to an end room with peace, quiet & a great view.  Being a Preferred Guest rocks!  Early check-in, late check-out!

    13/07/10 | Link | Rating: 3.0
    127. John G.
    Not up to normal Westin standards.  Just too many things that bothered me.  

    Good news is that I got this on Priceline and only paid $105 per night.  About the right price for a nice 4-star hotel in downtown Seattle.  However, this Westin was not a 4-star.  Walking access to most downtown sites including Pike Place Market was nice. Lobby was upscale and looked clean.  Beds were soft and comfortable.

    Not so good news:

    1.  Parking is now $39/night.  Ouch!  So, I checked all the other places out, and the place called Park Westin (but not associated with the Westin as is just north of the hotel on 5th street) is only $18/night and has a covered bridge that goes into the Westin to the mezzanine.  Worth the $21/night savings for sure.
    2.  Prices at the food locations were very expensive.  Just pass.
    3.  Elevators took forever to arrive.
    4.  Internet charge in room is $13.95/day.
    5.  Bathrooms very small and crowded. Fixtures were old.
    6.  Carpet needed cleaning.
    7.  Calls to front desk took forever, and was always put on hold.
    8.  The local cruise lines house their passengers here the night before the cruise and caused mass confusion/congestion.

    Guess this is why so many Priceline and Hotwire customers get the Westin.  Obviously, this place needs a major remodel as I have been in Westin's that are truly 4-star.

    So, if you get this place for a good price, just be prepared for the above.

    23/08/09 | Link | Rating: 2.0
    128. BAJIBU K.
    I agree with a few of the other reviews that this Westin wasn't as nice as the a few of the others that I've stayed at, but the location was great, the rooms were clean and the staff was very friendly and helpful.

    I booked this stay with my American Express card, and when I arrived they already had all of my information and check-in took less than 3 minutes (although the employee did say my last name and room number out loud!!!).  The bartender in the hotel lobby was incredibly helpful by recommending restaurants and attractions.  The concierge gave me great tips on how to get around town.  Overall, I'm very happy with my decision to stat at this hotel =)

    08/11/10 | Link | Rating: 4.0
    129. eric k.
    Welp.... we're almost out of here....  been here for a couple days now, and priceline got us a pretty good score... our rate was $79/night.

    The location is crazy good... so good that we've gone carless for the trip.  About 2-3 blocks from the monorail and the westlake shopping mall, and 2-3 blocks from Lola, Serious Pie, Dahlia Lounge and Bakery, and I remember seen the Palace place around here too.  A slightly more healthy walk to Pikes Market and Etta's.... so yes... our trip turned in to a Tom Douglas eating tour.

    The room was quite nice... we were put on the 36th floor with a great view of the needle and some of the bay.  Quiet...

    I have so much tech stuff laying around that I don't bother with room service so I can't comment on that.

    They brought in a crib for our little girl, fridge so we could store some little stuff, and shut off our mini-bar so there wouldn't be any accidental charges.  

    As usual, the TV was pretty sparce on channels, but that's fine

    The ding here is the internet access.  I knew going in that we weren't going to have it in the room(unless you want to pay the $16/day charge), so if you go pick up a Mifi from sprint, use that instead.

    Staff seems nice and friendly.  It's been a good trip so far.

    10/09/09 | Link | Rating: 4.0
    130. Fermin R.
    On a last-minute New Year's Eve flight to Seattle from the Bay Area with a small group of friends, I was left panicking for a hotel room. When searching hotel room rates I came across the Westin, rated decently at a fair rate for an upscale hotel. I remembered hearing great things about the W, and Westin from back home in San Francisco.I booked a few hours before checking in, I checked in with zero problems and eventually fell in love with the service and the hotel as a whole. Not only is the Westin Seattle a great looking hotel, but the staff blew my expectations out of the water. Since staying at the Westin Seattle, I've stayed at ONLY Starrwood Group line hotels, Thank Westin Seattle for this Starwood..

    19/01/12 | Link | Rating: 5.0
    131. Evil J.
    I plugged $99 into Priceline as William Shatner instructed me to do and ended up with the Westin Seattle.

    The worst thing about this hotel is the people that stay here. It seems the cruise ships put those wild and crazy Carnival-ship goers -- the high class, fancy bunch that they are -- up at the Westin before their buffet-laden, booty-broadening boat departs. Here they congregate in their potty-mouthed numbers, shouting at one another as their corpulent, fast-food stuffed little emperor rug-rats run from one of the end of the lobby to the other. Calgon take me away!

    The location is really the only thing this hotel has got going for it. It's crowded, loud, the gym sucks, and the elevators are about as slow as Dan Quayle.  If you can avoid, just avoid.

    14/09/09 | Link | Rating: 2.0
    132. Heather R.
    Beautiful, spacious rooms, wonderful views...great workout facility.  This is my #1 pick hotel in Seattle, because I love my SPG awards, and the service/food/rooms are top notch and consistent.

    Great service, great lobby, cafe off the lobby is fantastic and has unexpected, but wonderful menu.

    20/09/10 | Link | Rating: 4.0
    133. Sun S.
    Stayed for a conference.  Though I didn't get to explore the city much, I think it is conveniently located and relatively new/clean room.  I'd stay here again.

    23/10/11 | Link | Rating: 4.0
    134. Aaron I.
    They need to remodel this mug.  Beautiful views as there are two towers that give a nice panoramic of the Space Needle, Pike's, etc. depending on what floor and which side your room faces.  Also the rooms are all shaped like pizza slices due to the buildings being towers.  Convenient for walking around downtown, site seeing, galibanting blah blah blah.  Super close to Top Pot doughnuts!  

    Workout facilities have a bit of an odd setup three rooms of cardio equipment, bikes, treadmills, ellipticals, one room of weights and machines and a pool.  

    Free wifi only in the lobby.

    06/01/10 | Link | Rating: 3.0
    135. Amy S.
    Room 3050

    Got this hotel on Priceline for $88/night before taxes and fees so a total of $107 (Rack rate was $225).
    Called the hotel around 9:30pm to say we probably wouldn't get in until close to midnight and also requested a high floor room.
    When we arrived, we pulled up to valet and asked about self park and the valet guy said self park costs $40 and valet is $43. So we valeted.

    (Park across the street where it says Westin Parking, but apparently not affiliated with the hotel for only $25)

    Upon entering the hotel, the lobby is very aesthetically pleasing. Customer service at front desk was great and did mention they would be undergoing renovation soon. She offered us one room facing the Sound or another room facing Lake Union.

    We chose the Sound view room.
    ugh, bad idea.
    The carpet was rippled up when you walk in the door, like it hadn't been stretched properly when laid. And had several stains. The sofa in the room was covered in Bleach marks. and the worst part was...
    The Bed.
    It was a wall PULL DOWN queen size bed! The "box spring" was exposed and was this black plastic thing, like a mattress you'd make a bed-wetting child sleep on! Seriously, they couldn't throw a bed skirt over it?!?! The "box spring" I'm also convinced, was nothing more than a second mattress.
    So, with no support for the ol' spine, I had one of the worst nights sleep of my life and no support.
    They leave this catalog in the room where you can purchase the linens/mattress/towels AND Mattress that you have in your room, but ours were not the same as the catalog (upon looking at ALL the tags and the tag on the mattress).
    We got in around midnight and had to check out before 8am and if I hadn't been as exhausted as I was, I would have marched back down to the front desk and demanded a less sh***y room! I don't know if they reserve the crappy rooms for the Hotwire/Priceline guests, but if I had paid full price of $225 for this dump, I would have been Livid.

    I will be sending a complaint letter to the hotel because this was such a disappointing stay and will likely never Choose to stay at a Westin hotel again.

    I will say the view was lovely. A mile walk to the Space Needle and a mile walk to Pike Place Market.

    24/10/11 | Link | Rating: 1.0
    136. Scoob W.
    I had a great room in the north tower facing the water on the 26th floor.  the view was great but I just could not get over the bad analog TV and the ridiculous charge for wifi in Seattle of all places.  Also the $45 incl tax per day parking charge was outrageous.  Although my room was clean, my friends who got rooms in the south tower weren't as happy with the shape of their rooms complaining of of stains on carpets and strong smell of bleach.

    29/09/11 | Link | Rating: 4.0
    137. Brice B.
    Hey Westin... 1992 called. They want their top-notch luxury hotel back.

    This is a property that offers spectacular views, great services, and a professional staff. Unfortunately, everything in this perfectly located downtown hotel seems just a teeny bit worn. From the gold plated elevators to the dark leather chairs in the rooms, pretty much every part of the physical environment feels about 5 years past its prime.

    The staff here at the Westin was right on target, and many of the amenities (including the lobby bar) are really great. Being a serious cheapskate, I loved the self-park option, since I'm not a fan of valet parking.

    The room itself was sparkly clean, and afforded a killer view of Lake Union and Elliot Bay. The TV and the bed aren't very well positioned, which means that while trying to watch CNN in the morning, I got an awful crick in my neck (the horror... I know.) My only serious problem was the lack of an alarm clock. Really?

    All in all, it wasn't bad, and I'd definitely stay here again. If you don't mind a dose of 1992 Seattle luxury, break out your old ripped jeans, a flannel shirt and check on in!

    04/09/09 | Link | Rating: 3.0
    138. Jonathan L.
    As a loyal Starwood Preferred Guest, The Westin Seattle was a no-brainer when it came to choosing my resting place for a quick weekend away.

    Manager Elisabeth James and the entire staff were fabulous, upgrading my friend and I to a room in the North Tower with a unobstructed view of the gorgeous Space Needle. We even returned to find a delicious cheese platter on our desk the first night!

    The Westin is centrally located near great shopping, Pike Market and the rest of downtown. It is a quick walk to the Space Needle and Belltown as well.

    With all Westins, the Heavenly Bed and Shower were perfect~ we didn't end up waking up until noon most of our days there.

    I'd, without a doubt, return for a stay! My only gripe was the walls could be a little thicker. I heard the two screaming children next door a few more times than I would have liked.

    04/05/10 | Link | Rating: 4.0
    139. Johnson C.
    Stayed here for a couple nights when I was in town for a concert as I managed to score two rooms for $71/night on PriceLine.  I'm not a picky hotel client (I don't use concierge, room service, etc.) as I just use the hotel as a crash point but here's a few observations/tips:

    - PARKING - do not park at the hotel parking lot (~$39/day), park at the Park Westin one block north on 5th - it's only $18/day and there's in/out privileges - it's not officially affiliated with the hotel, but it's connected via the mezzanine skywalk.
    - there's is a Bartell's Drugs and a McDonald's within a couple of blocks of the hotel - extremely useful if you need some travel goods, drinks or a quick & cheap meal
    - WiFi costs about $14/day (which is ridiculous), but there's free WiFi in the lobby of the hotel (and you'll see a lot of people on their laptops in the lobby)
    - Sign up for a Starwood Preferred Guest membership before you go, the front desk checked me into a SPG-only floor and was able to provide me with connecting room (and I didn't see anyone else on the floor when I was there)
    - There are free fridges on loan (subject to availibility) as using the snack bar fridge to store items will cost money - be sure to ask for one as you check in (it was brought to our room near instantly once we called the check-in desk)

    Overall, a pretty good hotel.  While showing it's age in the lobby, the rooms were clean and had comfy beds.  The only complaint is that walls are quite thin.  Just avoid the parking/WiFi pitfalls and use a booking service and the hotel is quite cheap.  The location is great as you're within a 5 minute walk from downtown shopping and Pike Place.

    26/01/10 | Link | Rating: 4.0
    140. J J.
    Westin hotels are generally in the top tier of downtown hotels, but not this one. The hotel rooms are small, dated (both architecturally and artistically), overpriced, and come with many of the frustrations you would expect to find at a street-side motel. Upon entering my room I realized the air-conditioning would not cool below 72 degrees not matter the setting and the balcony could not be accessed for lack of a door. The pipes for the toilet above me barked with every flush. Furthermore the tv had a continual flicker and stutter; I kindly informed the front desk which scheduled a maintenance visit the following day, but discovered the maintenance person did not fix the problem (actually made it worse) and I was unable to comfortably watch tv for the entirety of my two day stay. The final frustration, which is what leads me to actually write this review, is that when I was forced to go to my laptop for netflix I discovered I would have to pay $10 per day for wifi access. Most hotel guests are well aware that wifi has not been a luxury item for at least 5 years and most competitors even in the two-star tier offer free wifi to all their guests.  

    In summary, this Westin is not the swank high-end downtown Seattle hotel you think you should get for this price range. I would consider other options.

    30/06/12 | Link | Rating: 2.0
    141. Theresa N.
    I'm an very frequent business traveler (which I guess is why I'm writing this review at 3:31am... can you say jet lag?)... and I love Starwood Hotels.

    First recommendation is to sign up with spg.com and get your card. You get you're own concierge when you come in... and sometimes it helps you miss all the lines...especially helpful if there is a concrete convention in town or something like that... trust me.... they have every type of convention you can imagine... anyway...
    Also really easy to use the points... no blackout dates and the people are really nice on the phone when you book them.

    I stay so often at their hotels that I even get points when I stay on points. What??? I've never heard of that. Very nice...Also lots of promos on their website.

    I always call the 800 number at Starwood and ask them how I can maximize my points at the hotel I'm staying in... sometimes their are tricks to it. (yes... I'm a geek that way... but I've also stayed free all over the world - India, Italy, Czech Republic, Hungry, etc...so the points come in very handy... learn how the system works..)

    Another huge tip... (this is general and not specific to this hotel.. but just thinking about it... so figured I'd pass it on..)
    Check your bill like a shark at checkout... this goes for any hotel... often times there are things on the bill like water, mini bar, etc.. that don't belong on there... not a big deal.... just make sure before you check out your bill is correct.

    As for the Seattle Westin. Good location.
    They have a workout room... which means you can order some room service and work it off right there in your room with a treadmill or bike and weights... they have videos.... as a preferred spg member... they always upgrade me if there is room... I get all the free water I can drink...  I always stay on the Club level floors so my experience may be a bit slanted.... always ask if you can have a nice room... someone has to stay in them. :) If you travel a lot... let them know you will be back.

    30/11/07 | Link | Rating: 4.0
    142. Jeremy M.

    For the same cost, there are definitely better options downtown.

    Yes the beds are amazing, as are all Westin beds.

    And yes, it's in a decent location, although a bit far from the water / Pike's Place Market compared to other options downtown.

    That's about it on the pluses.  Besides the bed, the rest of the room was just OK, the staff was not super accommodating or friendly - it felt very "corporate" here if that makes sense.

    26/02/11 | Link | Rating: 2.0
    143. Cossette P.
    DH and I stayed here last year during our first visit to Seattle (we've been back twice since).  Using our SPG awards, we were given a nice hotel room with an okay view (can't complain, it's free!)  The lobby is beautiful and very spacious.  The rooms are nicely decorated and very clean.  The front desk people were very helpful.  They are nicely located within walking distance to Pikes Place Market.

    29/09/10 | Link | Rating: 4.0
    144. Habit Y.
    def give it a 4.5

    stayed here last nye eve, lovely hotel, friendly staff, no complaints.
    didn't eat on site, but lobby bar service was friendly and efficient.

    the view was AMAZING!!!! the room was well appointed and very cozy. again, i say the view is FAB! we could see the space needle fireworks from the window, soooo nice! even kinda 'romatical', lol

    great central downtown location, walking distance to westlake center where you catch the monorail to seattle center, the space needle, etc.

    also, there were super beautiful glass artist installations throughout the hotel, breathtaking indeed. would definitely recommend and would TOTALLY stay here again!
    my other half who is originally from seattle says this is staple/must stay location.

    04/12/10 | Link | Rating: 4.0
    145. Elizabeth Q.
    Nice place to stay. Great restaurants and great food. Room has great city view. When it gets really windy outside, the building actually moves from side to side. Pretty scary.

    05/06/12 | Link | Rating: 4.0
    146. Lisa N.
    Sure...it's a 4 Star hotel but the rooms are extremely small! We checked in and got an immediate upgrade to a higher level with a view which was nice. Although the rooms are small and the decor is...PLAIN...the beds were comfortable! I like the size of the bathroom too.

    20/10/10 | Link | Rating: 3.0
    147. ty b.
    I was originally put off by the price, but after staying in a horrible place, not much cheaper than here, I can appreciate this place a lot more. Beautiful view, super comfy BIG beds & very clean. I would definitely stay here again.

    04/06/13 | Link | Rating: 4.0
    148. Jessica E.
    The room is really small and the paper thin walls provided a restless night of sleep.

    The Internet was $16 a day!  A little outrageous.

    The only plus was you can have your dog.

    17/07/11 | Link | Rating: 2.0
    149. Poulina K.
    They don't call it a Heavenly Bed for nothing...I barely made it out in the am to head back to the office :-)

    The Westin has been around for a long time and is one of staple business hotels in our city. I stayed here for a work function and was very pleased.

    The rooms have been updated, although the bathrooms are tiny tiny the view of the water and the city from high up is fantastic to wake up to! I packed in a hurry and forgot a bunch of stuff at home, I must have called guest services at least 10 times. All my requests were taken care of very promptly.

    The pool is open till 11 pm, which was great for a late night dip. Room Service food was not spectacular and of course very expensive, but who cares when you are hungry at 1 am and don't want to leave the room ;-)

    Overall it was a comfortable and pleasant stay, and you can't beat the location.

    27/04/10 | Link | Rating: 4.0
    150. E V.
    This hotel was an excellent place to stay. Rooms were very clean, had amazing views of the city and Space Needle - checkin was a breeze. All the staff are extremely friendly, hospitable and helpful. Exactly what you would expect from a good hotel. We had a great stay and will return.

    23/06/13 | Link | Rating: 5.0
    151. Racheal W.
    I stay at the Westin hotels whenever possible during travels. I was neither impressed or turned off by my experience with this facility. I was concerned that despite multiple phone calls to confirm the type of room, it was again erroneous when I arrived to check in and found I was in a room with one bed instead of two. The room service is quite overpriced, which was not unexpected, but we did receive our food cold and I was charged an additional $10 on top of what I signed on the receipt which has yet to be explained to me. This is not a service charge or room charge, no one seems to be able to explain the additional cost. The room was clean however, we were only provided with one roll of toilet paper and had to call for more for a three day stay for three women. We checked out yesterday, and had requested a sedan pick up out front to take us to the airport which the hotel was able to do without complication. The car service they used then attempted to overcharge us by much more then the price the hotel. We were quoted $45 which did not include gratuity, which is what we expected. He charged us $70 when he parked at the airport and didn't even get out of the car to open the trunk to help us with our bags. When asked why we were overcharged, he stated we were supposed to be outside by 8:15pm and didn't make it out until 8:24 PM. I let him listen to the voicemail from the Westin Hotel stating they confirmed I would be 10 minutes late as I had called to inform them of several hours prior. I advised that this was an issue he needed to take up with the hotel, not us. We were still charged $55 instead of 45, and while I am never known to not tip, his level of service was absolutely awful and he did not deserve anything on top of his base rate. I was surprised the recommendation for the service came from the hotel we held in higher regard. I do like the level of security having to use your key to enter the elevators after hours, and overall the staff seemed very friendly and professional.

    22/04/13 | Link | Rating: 2.0
    152. Jessica H.
    nice hotel staff very friendly

    23/06/13 | Link | Rating: 4.0
    153. Tony G.
    I have been reading through the reviews for this hotel and am shocked to believe just how many people are so limited in their view of hotels. For the Seattle Westin to be your opinion of the pinnacle of hospitality, you would have to be accustomed to sleeping on dirt floors, in a ramshackle hut...I think you get my point.

    I do not mean that this is a terrible hotel, because it isn't. The Seattle Westin is a mediocre hotel, that markets itself as a first rate luxury establishment. For some reason, people have allowed it to continue its cut-rate operation by patronizing and accepting all of its many flaws. If this hotel charged $30 a night, I would give it five stars because what the hotel offers is worth that price.

    The lobby area is very typical of metro area hotels, its carpeted entry is dated to say the least. A restaurant, coffee shop, and bar clutter the downstairs check-in area. The restaurant offers obscenely priced food which did not look especially appetizing. This was the same as the room service offerings. My interaction with the front desk staff was not especially cordial, she avoided eye contact, handed me my room keys and we were off.

    The room we stayed in had a stellar view of some air conditioner units and the roof of an adjacent building, but we were not there for a view. Our room, like most of the hotel was very run down. Aged curtains, carpet, and a tiny bathroom were some of the inconveniences that we found. The television was on the left side of the bed so in order to watch it you had to lay on your left side or bend your neck. The room had a small, cheap desk and a flimsy desk chair in the opposite corner.

    It is possible that this hotel was a 3-4-5 star hotel back in the 70s, but the corporation needs to do a major remodel and bring this place up to date. If given the opportunity to travel to Seattle again, I will not stay in this hotel and I do not recommend this place to anyone. I say, stay in a much lower priced hotel and have a better experience.

    02/03/10 | Link | Rating: 2.0
    154. Tiffaney W.
    This is definitely not one of a Starwood's best Westin's I would say looks and service. I stayed here over the summer and got alright service but since I am Platinum with Starwood I decided to give it another shot. Boy, was it the same mediocre service. It started with me checking in around 12:00am because my flight had just arrived. The front desk woman has no spunk or welcome to Westin type of attitude I usually receive. She could have cared less, I asked for an upgrade as I usually get no problem. When you stay over 50 nights a year with a hotel you think that would not be a problem as it is not with any other property. She barked off you got the type of room you booked. I then explained status etc. She was not having it, and did not even offer me my welcome gift. I was tired it was getting late I just took the room she gave me.
    In the morning before my workout I spoke with a lovely agent who seemed to not hate life as much. She offered to put me in a better room with a view etc. It was basically the same size and at this point I just did not want to pack up and move. This should not have happened in the first place.
    I ordered service express a bucket of ice and it took over 45 mins and calling twice. This Westin needs to get there act together. I will not be staying there anymore in Seattle.

    25/10/12 | Link | Rating: 2.0
    155. susan k.
    Nice but should be better. Buzzing noise in bathroom. Lame view. No iPod docker for music. Good location. Parking is $41!! You have to pay for wifi. I hate being nickel and dimed.

    11/02/12 | Link | Rating: 3.0
    156. Sean M.
    This hotel was really really great!

    Location is perfect downtown, close to everything. I didn't want to rent a car when I visited so this was an ideal spot, walked EVERYWHERE!  Great restaurants around, close to monorail, pike place, etc.

    The staff was very accommodating and friendly. The rooms are great with amazing city views. Plenty of room, very comfortable beds, nice couch in room, great bathrooms, overall very happy with rooms and amenities.

    Will definitely stay in again!

    18/04/11 | Link | Rating: 5.0
    157. Erin K.
    For a Westin this hotel is worn out and old.  The rooms are small and inconveniently furnished.  It boasts about their heavenly bed, but there wasn't really anything heavenly about it.

    My boyfriend booked us a night here for our anniversary and I have to say for what he paid it really wasn't worth it.  I would not stay here again unless I hear it has been remodeled!

    21/06/11 | Link | Rating: 1.0
    158. D J.
    We stayed here for a few days over the weekend... I find it very hard to pick the proper rating for this place, because some things were really good, while others were really bad.

    The good:

    The service was wonderful - nice upgraded room with an Ocean view.  The bar downstairs was chill and the cocktails were reasonably priced for the price of the hotel.

    The meh:

    The rooms are a bit "white washed."   This hotel is clearly holding on to the last vestiges of its former glory.   Putting some new furniture, carpet, and paint doesnt cover up the popcorn ceilings and general 1970s undertones.

    The bad:

    0 insulation in the walls and thin doors.   One can hear every conversation in the hallways.   We had to call the lobby a couple of times when our neighbors at 4am decided to start doing British pub chants.   Overall, I was pretty displeased with this aspect of the hotel.

    Oh ya, even though the internet in the lobby is "free" - it takes off years from your life waiting for the damn thing to download.  It just took 10 mins to download a 2MB menu.  My cellphone is faster than that.

    The verdict:  

    If we hadnt got a super cheap rate on Priceline - I wouldnt stay here again.   It certainly isnt worth their normal published rates.   When compared to other hotels in its star class its a bit sub par.

    28/03/10 | Link | Rating: 2.0
    159. Marty E.
    Comfy beds, great views, staff very helpful and friendly and walking distance to a lot of Seattle's attractions.

    23/06/12 | Link | Rating: 5.0
    160. Gigi A.
    Great Hotel with great restaurants/bars nearby. Love the Westin Heavenly Bed!

    11/05/12 | Link | Rating: 4.0
    161. Bob D.
    I stayed here last month and I highly ecommend the hotel.  It was very clean, the shower is awesome, the staff was friendly, its in the perfect location, it has a nice pool with a balcony, the view from the room was awesome, and its has restaurant has some of the best hamburgers around!  You can't go wrong.  The only negative thing I would have to say is that the elevators are very, very, very slow.  That can have an impact 28 floors up.

    17/07/13 | Link | Rating: 4.0
    162. AhLin C.
    Great view of the Space Needle, friendly staff, clean and immaculate room so I have no complaints.

    About 5 blocks to Pike Market, and about a block to the monorail station that takes you to the Space Needle.  I have no complaints about the hotel.  Bed was of course heavenly. I am definitely looking to stay here next time I'm in town.

    Tip: The lot across the street is $30 overnight. I suggest if you want to save money to drive another 2-3 blocks and see if there's a cheaper parking lot.

    08/04/11 | Link | Rating: 4.0
    163. Ken N.
    Selling point = location. Plus, it's close to Umi Sake House :)

    Definitely not the best Westin out there. I've stayed here twice for work. First time, minor issue with black water coming out my faucet. Probably a faulty pipe because it was making weird noises. Second time, no issues so it gets another star.

    Front desk service was always fantastic. I thought the rooms would be horrible with the below standard hallways but it was surprisingly nice and spacious. Heavenly beds were comfortable. Beautiful views if you get a city view.

    Overall, good central spot to stay if you're visiting the city and don't want to break the bank. Don't bother with the cafe in the lobby. Overpriced and not good.

    By the way, is it me or does the North Tower elevator look like a damn spaceship with all those floor buttons?!

    13/05/11 | Link | Rating: 4.0
    164. Ash B.
    This isn't my favorite hotel in Seattle. It's nice but older. I would recommend this hotel to my friends, however.

    A couple things I don't love about the hotel:

    1. The elevators can be heard from the rooms (not expected in a nicer hotel).

    2. Some rooms are large and others are small; you never know what you're getting.

    3. The wifi in the conference rooms is terrible. If you think you're going to bring your mifi or mobile for Internet, it barely works.

    4. The gift shop isn't open very late.

    A couple things I like about the hotel:

    1. It's a nice hotel. This is not a low-end hotel of any kind.

    2. It's conveniently located for any Seattle-area activity.

    3. The service staff is consistently very nice and helpful.

    27/07/11 | Link | Rating: 4.0
    165. Shannon E.
    I don't know if it's because I was expecting much more out of this hotel or what, but I will honestly never stay here again. Now, here are the pros and the cons.

    PROS- Spectacular view of the Space Needle, downtown, and Elliott Bay, friendly and welcoming staff, the glass ceiling on the elevator and of course, the heavenly bed (no hype).

    CONS- Damn near everything. Let me begin:
    Completely paper thin walls, small bathroom (which really isn't that much different than a bathroom over at the Holiday Inn), horrible central heating and air, they said they would give me robes ( i never got them), ridiculous pricing on the in-room service, drinks at the bar, and the concierge. I practically paid more for those things than I did for the hotel room, no head rests on the bed and it was honestly quite crammed in there.

    I can honestly say the only reason to recommend you stay here would be simply for the views of Seattle. Other than that, you would be better off at La Quinta Inn, which is also more generously priced and has better amenities.

    14/05/10 | Link | Rating: 2.0
    166. Alicia M.
    We booked a room with a view for the 4th of July quite awhile back.  There were some errors on the reservations and the first call in I got no help.  The second call was much more successful, they corrected the situation to at least assure us we would have our room, the view would now cost $50 a night extra.  We agreed since it was 2 nights there.  We got there and had a fabulous view - the 38th floor and was very excited about that, but the rates were ridiculous.  On top of the cost of the rooms all the additional taxes made it substantially more expensive and lets not forget the $25/night parking across the street (in the building $41, or valet $5 per night).  The room was decent clean and with great view, the food and drinks very overpriced, the service was okay.  The best part was the view and location - close to everything we love to do in Seattle - Pikes market, Space Needle, Duck rides... etc... I think next time we will book at a another high end chain that was a bit less expensive and in general just a touch more elegant feeling.

    09/07/13 | Link | Rating: 3.0
    167. Gareth S.
    The heavenly beds live up to their name. The service was exceptional, always pleasant and extremely helpful. We stayed on the 43rd floor in the north tower (I think!) it was the one which faces the space needle. The view was astounding, being able to see the ships crossing the puget sounds and the mountains in the background and of course the space needle itself. The hotel is close to some fantastic restaurants which are within walking distance. You can easily get a cab from right outside and the monorail is just across the road. I can't wait for my next trip to the westin

    25/09/12 | Link | Rating: 5.0
    168. Jenn W.
    We stayed here for one night - the last of our vacation. When we checked in we didn't get any attitude for having used Priceline to secure our room - if fact, because I'm a member of the Starwood Preferred Guest program our room got upgraded and I was able to collect Starpoints for the stay. Awesome. They were also very accommodating with a late checkout as our flight wasn't until later in the day.

    Our room was clean and spacious. The bed was comfortable. The view was amazing - we could see from the Sound to the Space Needle and everything in between. The bathroom was clean and nice as well; I just wish that hotels would put fans into the bathrooms! I really hate getting out of the shower into a steamy-mirrored, humid room.

    The location was pretty perfect for our sight seeing purposes for our last day (Seattle Center, Pike's Place).

    The staff we encountered were pleasant. The girl at the front desk was especially nice and helpful - chatty (not in annoying way!) and gave us a great dinner rec (Palace Kitchen).

    There are two really annoying things about this property - wi-fi and parking. There is no free wi-fi in the rooms (there is in the lobby, but who wants to drag a laptop down to the lobby to look up restaurant info or whatever?). Depending on the length of my stay, I would almost rather have free wi-fi than a room upgrade. Parking...$43/nt...yep, you read that right. SO ridic. It was half the cost of our room! Since we were checking in late and only for one night, we didn't want to deal with finding alternative parking.

    For a one night stay, I can deal with no in-room wi-fi and exorbitant parking prices...any longer than one night and my rating level would have to drop.

    13/07/11 | Link | Rating: 4.0
    169. Dawn S.
    Very pleasant staff.  Dan is a great bartender.  Ted is wonderful at the concierge desk.  Rooms are nice and comfortable.

    13/07/12 | Link | Rating: 4.0
    170. Karen C.
    Nothing THAT awful here, but I was expecting better.

    I will give it that the location is good, my coworkers and I had a great time wandering around downtown looking for places to have dinner.

    The staff was also friendly, from check in to asking the concierge questions.

    And of couse the Westin "Heavenly" bed and bath. Love it!

    That however, is where my praise stops. At first glance everything seems nice and new, but upon closer inspection, the true colors come out.

    The elevators need updating, They rattled around a lot and it was scary riding up to my floor! (I am NEVER scared of elevators!)

    The carpets always looked dirty to me, and I found the decor in the rooms/lobby/hallways extremely drab, and not modern at all. I read that it was renovated in the past few years but you could have fooled me!

    The gym was atrocious. I used it 4 of the 5 mornings I was there, and went right at 6 when it opened and could never get a cardio machine (well, not the one I wanted). It's very small, and the equipment is not safe. On two treadmills the belts were sticking and not working right so that you could barely walk on them, let alone jog at all. The stationary bike I was on had the monitor/cup holder area very loose so it felt like it was going to fall off when you leaned on it. On one of the ellipticals the pedals do not go around the correct way. The hotel staff need to fix these things before someone gets hurt!

    On top of all that at the gym, the sanitizer wipes were always out so you could never properly clean off your machine.

    I will give them props in the gym for having the individual tvs on each machine and having water coolers. On top of all the things wrong with it though, it almost doesn't matter.

    The parking charge is ridiculous (over $30/night). We parked in the garage next door for 1/2 of that. We expensed it anyways, but still.

    My mini bar never got re-stocked (just as well), but I found that rather odd.

    I am sad to give this review because I've stayed in other Westins and had better luck. (stayed in Boston in the Copley Place one a few weeks ago and it was superb!)

    Just want to add that I love Seattle and can't wait to come back! I'll just be staying at a different hotel!

    25/09/08 | Link | Rating: 2.0
    171. Keely B.
    This. Place. Is. Incredible.

    A while back my bestie and took a little lady trip to Seattle.  We had booked a room at a hotel that turned out to have bed bugs (ohmygod!), so we were left wandering the streets of downtown at midnight Seattle time (which meant 2 AM for me and 3 for my BFF) looking for another hotel.  The Westin was closest so we made a bee line.  They were totally booked.  Did that stop the staff here from being the most helpful people ever?  No!  They spent an hour calling all the hotels in the area to find us another room (lots of places were booked, as it turned out).  

    We ended up at Hotel Max (which is another review).  It was crazy-expensive so the next morning we got on the internets--with an s--and did a little Priceline bid for a 4-star + hotel in the area at about a La Quinta price.  Our bid was accepted, and we ended up--you guessed it--back at the Westin!  It was like coming home.  They let us check in super-early.  We walked into a HUGE room with two king beds and a wall of windows overlooking the Space Needle.  The place was IMMACULATE.  Throughout the rest of our stay we ate at the cafe (ok, but pricey), admired the art exhibition going on in the lobby, and got phenomenal recommendations from the concierge.  The concierge also gave us this tip: Take a limo back to the airport.  It's the same price as a cab, and it smells WAY better.  It's very close to a ton a great restaurants and easy to hop on public transit to get just about anywhere in the city.

    I really cannot say enough things about the Westin.  I want to stay with them every time I travel!

    04/01/12 | Link | Rating: 5.0
    172. katie n.
    i was in town for less than 24 hours, but really wanted to see as much of seattle as i could during my stay.  i booked a room with the westin.  they took such good care of me.  the room was lovely, the view was amazing, the bed was very comfortable, & the staff were kind & helpful.  definitely recommend this hotel!

    08/07/13 | Link | Rating: 5.0
    173. Miche M.
    I stayed here for 5 nights last week and for the most part enjoyed it. It is very conveniently located, I booked through Hotwire so I got a decent rate, I was put on the 39th floor with a great view, loved the linens, the bathroom was very clean and the food I had in room service was pricey, but decent.

    Out of the 5 nights I spent at this hotel, 2 nights were particularly windy. I had other friends staying in a different part of the hotel, and they had received a letter warning of noises or movements. I never received such letter, and I was 5 stories higher. My room sounded like a creaky, noisy wooden ship. It was creepy and loud and I had to scramble for ear plugs at 230 AM. Not the hotels fault, but, a major no-no for me.

    I would stay again, but at a knock-down price. The staff were nice and the service was good too, but be warned, the "green" program means you are forfeiting ALL housekeeping, not just sheets/towels.

    20/01/11 | Link | Rating: 3.0
    174. Brady L.
    First off I will start that since I've begun traveling half the time it seems like, that I have really come to enjoy the Starwood Preferred Guest programs, having been a member at each of the levels before achieving Platinum for the past couple years.  The hotel brands and have a high level of quality and staff that are truly dedicated and care about their customer's stay being the best it can be.  Needless to say, I am loyal and dedicated to the Starwood hotels, and definitely spread my recommendations and stories of my experiences.

    Platinum is far and away a whole different level and experience, and I always really look forward to my check-in to see what interesting room I get and to get that first great interaction with the staff.

    My partner and I decided to take a trip up to Seattle for a 24 hour getaway, something to finish off my time off before going back to work.
    We started by finding great rates on SPG.com and tend to call the Platinum concierge phone line, who usually answers with "how can I make your day even more fantastic?', which really puts a smile and starts the Starwood experience perfectly.  OR
     sets the stage for a perfect Starwood experience.

    Arrangements were easily made for the reservation and he said he showed plenty of suites available so not to worry about the upgrade.  Since using that Platinum benefit, we primarily only book when and where we are certain to get a nice room.

    After the flight and train, we were really looking forward to the nice room, and I'd say that was the focal point of coming -- a nice large comfortable room, an enjoyable view, and time to relax and fully enjoy it.

    But check-in was fraught with trouble.  The first and second hosts told us all suites were sold out and not available, and only a Deluxe was available - the least appointed room possible, and not at all acceptable to consider staying.

    We spoke to one front desk manager who reiterated that and between he and the young girl doing the check-in, they mentioned a Junior Parlor on approx the 26th which would be larger and corner, but then somehow that middle-level room wasn't going to work out.  We walked away steaming, our level of upset and disappointment growing quickly and began to call the Platinum SPG concierge back to see if anything could be done from their end. While he had blocked it including message of special occasion, but apparently their inventories aren't always correct.  We were stuck considering leaving to find another property that would have what we wanted.

    Before getting elevated much, another manager, Jay Cox, came out to the floor and sat down with us, calming the situation and promising to see if there was anything that could be done.  He even had the hotel bar bring us complimentary drinks.  Those, a snack, wonderful waitress, and the glimmer of hope really diffused the situation.

    Jay came back and said he had made some special arrangements, and that he thought we'd be happy with the room they were offering - the Presidential Suite 4730/40 high atop the building.  Astounded and purely happy, we were beyond thankful in expectation of the "wow" we were about to see & have.  While we've stayed in many huge, huge, nice rooms that could be equally named/classified, this one qualified as probably the best we'd ever experienced.  We began with taking a very long video for Facebook and family/friends, so show so they could have a bit of the experience.  The phonecalls, comments, and general discussion should serve as a high recommendation to stay at Westin when in Seattle.  This room, as you know, was amazing, with spectacular maybe 270 degree view of the entire city, waterways, and the Space Needle right from the bed.  And the immensity of the floorspace was ridiculous!

    So overall I wanted to say thank you to Jay for transforming an experience that would have been negative and disappointing, into one of the most spectacular and nicest stays we've experienced.  His attitude and style were great, and that room was really exactly what we wanted to the tee.  It really made for a great visit to Seattle and makes me even more proud to be SPG Platinum and of course cements me to exclusively recommend SPG.

    Thank you Jay, and I hope you get some recognition for making us very happy by taking such good care of us, my truly pinpointing and providing exactly the experience we were looking for.
    and instilling such great spirits.

    Jeffrey Killian, and Brady Lackey

    16/08/10 | Link | Rating: 5.0
    175. Dawn D.
    I've stayed at this Westin a few times for business (and I'd probably would've given at least 4 stars), but I recently stayed there for personal. A buddy  of mine hooked me up on the Friends and Family rate, so it was quite a bargain. I'm so thankful for that!

    BUT, I felt we were placed on the "Friends and Family" floor or something. We got a handicap room and it had a funky scent... as if the room used to be a smoking room before.  It was on the 15th floor  and one night, our neighbors were so loud (around 1:30AM) that  they sounded like they were inside our room. Talk about inconsiderate people ! I tried sleeping but I couldn't fall asleep, they were just so loud that  I had to call Service Express to complain. To think, I usually have a lot of tolerance.  Not only that, but we were right by the elevators and I can hear each and every person who used the elevator and it's bell.  I couldn't help but think the door was hollow or something. Also, one day was very windy and we can totally hear the building creeking. It was a loud creeking.  That was kinda eerie.

    Other than that, I was impressed with their coffee machine - first time I ever made a decent cup of coffee a hotel.  Too bad the maid service was good at restocking  the coffee pods, but not at restocking the stirrers and cup holders. I had to re-use a stirrer once.

    Oh! Free wireless in the lobby  - just ask the concierge or front desk for the code. It runs out after an hour then you can ask for another.

    It was convenient to everything. My bf and I had no problems walking to everything. It was great!

    I used the gym one morning, I thought it was nice. I've been to other high end hotels with gyms that are much smaller so I was glad to see 5 treadmills for me to use.  They actually have two gyms - I used the other gym for stretching.  Towels, headsets and water a plenty, can't go wrong with that.

    Oh! Park in the garage with the entrance on 4th  and not in the "real" Westin Hotel Garge. I was glad we paid $18 instead of $35 a night and the sky bridge was very convenient.

    I'll probably be back for a business trip, we'll see how much better the service is then.

    09/10/08 | Link | Rating: 3.0
    176. Nancy G.
    Perfect stay at a happening Westin property. Staff very attentive and accommodating. The location is conveniently located in the middle of a very happening downtown Seattle. Wish we had scheduled a longer stay, will definitely go back.

    10/07/12 | Link | Rating: 5.0
    177. Eva H.
    My experience here averaged out to a 3 Star, even though it should really be a 1 star review with a 4 star update.

    I think I loved the for the unbeatable location in the heart of downtown.
    - 10 mins south to Pike Place Market/ waterfront
    - 1 block away from the Westlake Center/ Lightrail Station
    -  very unique architecture that helps you locate it from anywhere in downtown.
    - 20 min walk to Seattle Center/ 1 min ride on Monorail
    - convenient drugstore across the street

    I had high expectations for our room since the Westin boasts it's awesome 360 views of Seattle skyline and luxurious rooms.... little did I know I'd just have the bad luck of getting possibly one of the worst rooms you could get in the whole place. 6th floor (lowest guestroom floor) facing office buildings and a dirty balcony littered with BIRD BONES. The loud ice machine was RIGHT outside our door.

    We also requested a King size and they confirmed more than once, but it was clear we had a Queen size bed. I was SO disappointed.

    We requested a room with a better view and they happily obliged. One thing I will say is that the customer service here is GREAT. No matter how many times we bug the staff with questions or requests they were very happy to make their guests happy.
    They also store your luggage for you before and after you check in and out.

    Our new room on the 18th floor (out of 40) was FABULOUS!!! It was like a whole new experience. We got one facing the Seattle Space Needle and to the left was Puget Sound. The bed was huge and comfy and had reading lights in above each side. The room much bigger and had a couch.

    Both rooms were clean and updated with simple and tasteful decor and flat screen TVs. I wouldn't mind staying here again as long as I don't have to be on the 6th floor haha.

    31/08/10 | Link | Rating: 3.0
    178. Akvile H.
    This review is solely on the ballrooms/event rooms since I have not slept here, just went to a conference.

    When I first walked in, I really liked the layout of the hotel lobby and found my way around easily to my destination within the building. I was approached by a staff member and they were very friendly and confirmed the directions of my destination. The hotel is clean, has nice decor, and I can only imagine how nice the views are from the hotel room windows.

    The conference/event rooms are very spacious, clean, laid out well, and they have good food catering. Would be a nice place to hold a business event or even a wedding! The location is great and I would definitely come here again to stay the night (if I didn't live a few blocks away) or if there was another event held here.

    12/06/11 | Link | Rating: 4.0
    179. Michael L.
    My friend Logan booked 2 rooms, connected together, for our friend Brian's birthday. We went to a rave and came back to the hotel afterwards. There were plenty of towels, and the rooms were very clean and had ample supply of seating. I wasn't too fond of the bathroom's ability to ventilate... I was also a little let down when I found out there wasn't a continental breakfast. We could have paid less and got breakfast included elsewhere... The real beds were very comfortable, but I slept on the pull out bed which was a pain in the back (literally). I would give this a 2 if it weren't for the very helpful staff who didn't even yell at us when we were being a little loud coming back from the rave, or when we were going outside half naked to smoke a cigarette.

    27/12/10 | Link | Rating: 3.0
    180. Jonah H.
    This place is really an excellent hotel.  It's centrally located in downtown Seattle. It's walking distance to an abundance of great restaurants, shops, and (if you're into that sort of thing) Pike's Place.

    I got a room with one king size bed and a view of the Puget Sound. On the 26th floor, the view is okay. You can get a hint of how great it is from the 47th floor. The room was very spacious. There was a little living room area with a couch and a chair and table. My favorite part is the desk facing the window so you can sit down and feel like you're king of Seattle.

    There are only two real downsides. One is that they charge an arm and a leg for parking, and two, the room service is crap. I got a hamburger that tasted like it had been microwaved. I think the first sign things weren't going to be good was when the didn't ask me what temperature I'd like it cooked to. Anyway, lesson learned. You're better off ordering take out from Serious Pie (it's a pizza place) a block away from the hotel.

    07/02/11 | Link | Rating: 4.0
    181. Raechel R.
    We did the priceline "Name your Price" and wound up getting the Westin Seattle. The room was really nice! It had  definitely been upgraded recently and it was nice for the most part. We were on the 31st floor which was nice to have a view of the mountains and the city. My biggest complaint would be that there was little to no water pressure and heat the first day when we were showering. Literally the water was a bit above room temperature. The next day the water was hotter (not quite hot enough) but the pressure sucked.

    It was a 4.5 star location. Only a 5 minute walk to the Pike Place Market and the Light Link/ Bus Station. Lots of shopping near by and great restaurants within walking distance.

    The room was a 3-4 star. If they had better water pressure and hotter water the room would have been perfect. Being that we visited in February, I was really hoping to be able to take some really warm showers!

    The staff was a 4-5 star. Very friendly on all occasions and the room service/ maids were nice. The only weird part was on the last day the maid tried to walk in our room at 10:45 (checkout was 11 a.m. but we asked for a 1p .m. check out). Luckily we had the extra lock secure and she didn't walk in on us getting ready but it was still slightly annoying that she didn't knock before trying to get in the room.

    Overall, it was a 5+ for the price we paid!

    22/02/11 | Link | Rating: 4.0
    182. Amanda R.
    Ok, this is a tough one because there was a lot of good...but also some irritating things. First, I got a REALLY good deal on Priceline so that probably means I should just shut up and not even leave a review. So, I arrived to check in and was told that my room was not ready so I was receiving a complimentary upgrade because that room was ready. Hey, heck yes I'll take that. The bad side, my room was on the 23rd floor and it seemed that there was some kind of dance competition for young people (kinders through high school) happening at the hotel that weekend. I waited over 20 minutes just to get an elevator up to my room and then we had to stop at every floor. Same on the way down as the kids were just riding the elevators up and down, running and screaming and trying to find the rooms their friends were in.

    My room was lovely. I've never seen such a large bed in all my life. I rolled over three times and didn't fall off the edge or run into anyone else. The view was spectacular of the Space Needle and the Sound. I was surprised by the low quality bath products, however. The green leaf shaped soap made me break out in hives on my hands before I even left that evening for dinner.

    Parking...yikes, over $40 for one night. My priceline deal is not looking so good after all. The valets did bring the car quickly though even as it looked like they were overwhelmed with stage moms and minivans.

    Room Service...I closed the menu after I read $11 for oatmeal. Oh and don't open the mini fridge because everything is attached to a sensor and whether you consume it or not, if you move it, you bought it. I almost had to drink a bottle of Jack Daniels!

    Front desk staff was warm and helpful. I would probably stay here again if I had another screaming Priceline deal. I'd be really upset if I'd paid full price.

    16/05/11 | Link | Rating: 3.0
    183. Ely M.
    Nice hotel overall.

    The bed was not that comfortable, however the view from the room was amazing....literally all of Seattle including the Space Needle.

    Lobby lounge seemed to be the happening scene for everyone there for "work" reasons.  I spent most of my time at the pool or the gym.

    30/06/11 | Link | Rating: 4.0
    184. Thomas H.
    Stayed here for 7 nights on a business trip earlier this year.  I chose this hotel because I had stayed here once in the 1990s and remember really liking it.

    The clerk who checked me in was very friendly.  She asked me if I wanted to participate in Westin's "Green Program" whereby I could decline maid service in exchange for a daily $5 voucher.  Sure, why not I said, not really thinking about it.

    Well upon further reflection, what this "Green Program" is has nothing to do with conserving natural resources.  Recall that almost all hotels ALREADY OFFER you the option of not having your sheets & towels changed unless you specifically request it.  But the maid still comes in your room, makes the bed, vacuums and generally spiffs the place up.

    So this "Green Program" is about DECLINING MAID SERVICE.  It's about not having the maid come spiff up your room, even if she (or he) is not changing the sheets & towels.

    Westin has no right to call this a "Green" program,  They should call it a "Labor Reduction" or "Corporate Cost Savings" program.  Just call it what it is.  It is disingenuous - and downright offensive - to refer to getting rid of jobs for housekeepers "green."  Makes me angry.

    Anyway, on to the rest of my review.  I went up to my room and was very disappointed when I opened the door.  The place, while not being totally gross or anthing, just looked a bit shopworn.  Like they hadn't done any updating or remodeling or anything (including the carpeting) since I stayed there 15 years ago.  The room had this really sad looking, wrinkly couch that looked like it could have been bought at a college student's garage sale.  I didn't even want to sit on it.  My heart sank because I was going to have to spend 7 nights here and I really had a lot of other choices.

    So I went down to the front desk to voice my concern.  A very nice gentleman put me in another room.  Same size room, better view and just a little less shopworn, though it was still not up to Westin standards.

    Later that evening (I was working up a storm) I decided to order dinner in my room and relax with a movie.  So I dialed room service.  No answer after about 15 rings.   Hung up, tried again a few minutes later.  No answer.  I figured maybe there was a problem with their phone so I dialed the front desk.  No answer there either.  Hmmm.  Annoying.  So I waited another 15 minutes or so and still, no answer.  By this time it's close to 9 pm, I am very hungry, getting crabby and REALLY don't want to have to venture out on my own to find dinner.  This is one of the reasons I stay in these full service hotels---for the service and the convenience.

    I put on my shoes and jacket and ride the elevator downstairs, quite irritated.   I walk by the front desk and see almost no customers standing there (I figured they didn't answer because they were overcome with a line of check ins or something.)   So I went up to the desk to voice my concerns.  

    The woman who helped me was extremely apologetic, and immediately picked up the phone and asked me exactly what I wanted for dinner -- anything at all -- and it would all be on the house.  I really appreciated that.  (Of course I would have appreciated more not to have to go down to complain.)

    Back to the "Green" program.  I did receive my $5 voucher one time.  Then never got another one for a few days, despite my not having maid service.  So I called down to the desk to ask.  Oh, sorry, we'll send one right up.  Ok.

    A few days later I had back to back meetings all morning until about 2 or so.  I decided to go back to the room, order room service and enjoy a quiet working lunch.  Opened the menu.  Oops, no room service.  They only do breakfast & dinner.  Arrgh, annoying.

    So I venture down to the lobby, and since it's already 2 pm the restaurant is not open for lunch.  There is a deli-style sandwich place that serves a limited menu from 2:00 pm on - I think sandwiches and soup or something, I don't know because that was not what I wanted.  I wanted to be served lunch.  I am working my butt off and I just want a little TLC to make life nicer while I'm away from home.  This is why I stay at a Westin - -- a full service hotel where I can pay extra to have these nice amenities.  

    All in all, the pros:  every staff person I met was very nice and accomodating when I complained.

    The cons:  Why did I have to complain about everything to get what I was supposedly paying for?  It made me feel bad, and like a spoiled brat, to have to keep asking for everything.  If I wanted a situation like that I would stay at a Marriott or Comfort Inn or someplace where I know I won't get 4 star service because I'm not paying for it.  But if I am paying for 4 star service, that is what I expect and this Westin simply fell short across the board.  

    I am loyal to the Westin name and this place does not warrant it.  The only good thing they did was hire nice clerks.

    24/08/10 | Link | Rating: 2.0
    185. Carmen H.
    I spent three nights at the Westin Seattle recently for a big nursing conference.  Prices were reasonable for our group - $158/night and we availed ourselves of the option offered to upgrade to a "view" room for an
    addtional $10/night.  That was a real plus.  From our 43rd room vantage
    point, we not only had an incredible city view, with the Space Needle in
    front of us, we also had a decent water view.  I was surprised as that should have cost even more.

    The room was adequate - not especially large but there were a few things we did not like.  Internet charges were $13/day.  To me, that
    seems outrageous - my final night in the Seattle area was at an airport Courtyard where internet is free!  Elevators were incredibly slow.  The pool area was being renovated so you had to go to a neighboring hotel
    if you wanted to avail yourself of that luxury...no time for us to do that with our conference.

    I did not eat at the hotel at all - too many other good restaurants to try.  The lunches provided at our conference were pretty decent, however, for
    conference offerings.

    Location is excellent for downtown activities, Pike Place Market and the pier.

    01/06/09 | Link | Rating: 3.0
    186. Katherine W.
    I want to give 4 stars to it's customer service and also the housekeeping service, also if very convient to anywhere you want to go in Seattle such as Space Needle, PIne Market place, or shopping malls, it's in the downtown area. The gym is 24 hours, also the spa is 24 hours, so this is also one part that I want to give it a 4 stars. Wifi is free in the lobby though.

    I have to give like 3 stars for the following reason.
    1. Internet is not free, you have to purchase based on how fast you want the internet to be, price varies. I don't like it because most the the hotels that i stayed provide free internet access.

    2. The coffee shop stuff is really expensive. For an example, a cup of non-full fresh cut fruit is like $6.50!!! ( Starbucks is a lot cheaper). You could literally go to the Starbucks that's like two blocks away from the hotel, and get cheaper coffee and things to eat if you care about the price.

    01/10/11 | Link | Rating: 4.0
    187. Mary W.
    The Westin in downtown Seattle, tho showing a few minor signs of wear, continues to be a great place to stay. We were there Sat. night for the Make A Wish Gala, and as usual were treated with courtesy, respect, and an impressive attention to detail. These guys know how to run a freakin' hotel! Room service in under 30 minutes, your car ready right when you need it, and the beds are really really nice. I highly recommend it!

    12/03/12 | Link | Rating: 4.0
    188. Larry T.
    We paid full price for a room facing the water and Pike Place on a high floor. It was worth it just for the view. The rest of the hotel, however,  was kinda blah and really had nothing out of the ordinary which kind of detracted from our experience. There is enormous turnover with a hotel this big in which little things are missed easily like trash around the hotel. The front desk person did give my son a little goodie bag which he loved. I'll give them props for that.

    For budget travelers and families with children, go to the food court on the top floor of the mall for cheap food options.

    15/09/11 | Link | Rating: 3.0
    189. Trish T.
    Stayed here for two days last weekend.  We got a great deal on Priceline, so I was quite chuffed with my win.

    Location:  Great! It is fairly central -  we were able to walk everywhere (we did not use the car once) -  and the neighbourhood felt safe.  

    Service:  About average.  We were able to check-in fairly early - 12:30PM - and the front desk staff who checked us in was nice. Not overly helpful, but nice enough.  When we got to our room, our safe was locked, so we called to get it unlocked. Security was there within 2 minutes (I am not exaggerating) and he got the job done in no time at all.  

    Room:  We were assigned a room on the 31st floor overlooking Puget Sound, so that was really nice.  We got a room with 2 double beds - I asked if I could get a king or a queen instead, but I was told that because I booked with Priceline, I only get whatever they give me (fair enough, but a tad annoying mainly because of the way the message was delivered). The rooms are looking a bit old, but hey, the beds were comfy and I paid $69/night so I am not complaining. HOWEVER, I will complain about the water pressure in the shower, which was non-existent.  I don't know if the lack of H20 pressure is due to us getting a room on the 31st floor, but it was bad. It was so bad that my husband could not get any water running in the sink while I was in the shower.  I think the lack of water pressure could be a deal-breaker for us - we love our hot, steamy showers, but if showering leaves us feeling cold and unclean, then I don't think we will be returning. But then again, the beds were comfy so I COULD be convinced. Maybe.

    Bottom line:  at $69/night, I might be convinced to go back because the beds were comfy and I had a good night's sleep. However, the shower situation is terrible so it has me concerned especially because I get the feeling that Priceline customers do not get treated as well as the non-priceline ones.  Based on my experience, I would definitely not pay more than $95 to stay here, even during the summer.   My rating:  2.5 stars, but I am rounding up because of the location and the price that I paid for my stay.  If I had paid more than what I did, I'd definitely give it 1.5 stars,  maybe even rounded down to a 1 star.

    Wi-fi Tip:  Wi-fi in-room is $9.95/24 hrs, but is free in the lobby.

    Parking Tip:  The hotel wanted $38 for valet parking, so we parked next door in the Westin Building on 5th Avenue and Virginia (it is connected to the hotel via a skybridge). For $22/day with in and out privileges, I thought it was a good deal compared to what the hotel wanted.

    13/03/11 | Link | Rating: 3.0
    190. Rashid M.
    The rooms at the Westin was super nice! I still haven't stayed at a hotel where the beds are better than the Westin.

    Hotel is located in a nice area. The lobby is also very nice.

    28/08/09 | Link | Rating: 5.0
    191. Jon L.
    Rather than drive back to Bellevue, I wanted to do a short staycation in Seattle after a night at Bumbershoot. After putting in multiple bids on Priceline for a 3 star hotel, I was surprised to get the 4 star Westin at an awesome price. Have read the reviews below and I think it really boils down to whether the Westin warrants the price you pay. For me it was well worth it.

    The Westin is conveniently located on 5th Avenue and a block away from Westlake Center and Metro tunnels. It was also a leisurely 15 minute walk away from Seattle Center and in a less sketchy area of downtown. Since parking was exorbitant, I decided to just use Metro to and from Bellevue and it worked out really well since public transportation is good here.

    The Westin has two large towers (North and South). I think the North tower is preferable as the workout facilities are on this end. I was hoping to get a high floor hotel room to see what Seattle looks like from high above. I was happy when I was given one on the 39th floor. It faced towards Westlake Center which had a decent view, with partial views of Capitol Hill and Elliott Bay to the side.

    Room was comfy with a desk and bed facing the window. There was a seating area near the coffeemaker which was cozy. The bathroom was tighter than expected, but I like the Heavenly Spa shower and toiletries. The only complaint I had was the room was really chilly. I turned on the thermostat, but the room still felt frigid.

    As for facilities, I only used the fitness room. While it is kind of small, it definitely suits my needs and probably work for most travelers. There are a couple of dining options here including a fancy restaurant called Coldwater and a small cafe in the lobby which looked like it had a decent breakfast menu.

    Based on the price I paid and the amenities that I got, I was really pleased with my stay at Westin. It is a nice hotel in the heart of downtown Seattle.

    08/09/09 | Link | Rating: 4.0
    192. Stephanie F.
    I would have given this place a 3 stars, because it was all right for the Priceline price, but I had to call them to CLEAN THE DOG HAIR OUT OF MY ROOM and they didn't even offer to move/upgrade us.


    I'm still considering contacting corporate.

    18/10/10 | Link | Rating: 2.0
    193. Renno D.
    The Staff at the Westin were the BEST! Courteous, Helpful, Professional.
    The Bell Staff, Room Service Staff, Desk (Jacqlyn) and our Room Maid were all wonderful.
    The Room Service Food was The Worst!!!  (some times you just want to stay in after a long day) You really cannot serve Bad Food in Seattle and get a pass, from the Soggy Stinky Calamari to the Vegi Fried Rice all a Bad Joke. The Room Service Menu was lacking in any originality or fresh ingredients. We moved the tray out of the room and walked down to The Palace Kitchen and had a wonderful Goat Cheese Fondue and a Delicious  Fall Vegi Plate. The Room Service Food stayed on our Bill; $90 + oh well, never again. We love the Hotel Location, Rooms, Views & Staff.  Come on Westin get a real Chef for goodness sakes!

    18/12/11 | Link | Rating: 4.0
    194. Suzann S.
    Love this hotel, it's one of my favorite Westin's.  Great location and they always upgrade me to a top floor room with a great view of the space needle.  Staff is pleasant and accommodating and they are super dog friendly.  My wiener dog Bunny gives it 4.5 woofs.

    16/10/12 | Link | Rating: 4.0
    195. Richard T.
    In Oct 2012 I stayed at the hotel with my two young boys.  We were blown away with our unobstructed view of the Spaceneedle from our room in the North Tower, however, even without that view, I would highly recommend this hotel.  The rooms were very clean (no noticeable stains on carpet, furniture, or beds) and comfortable (Heavenly Beds live up to the marketing).  The hotel is also in a great location for doing all things in downtown Seattle.

    Didn't care too much for the parking, but I didn't really need a car (I did go out to visit family, which is why I had a car in the first place).  Transportation options are plentiful and convenient in Seattle-- parking rates are high-- but not unexpected.  Consider your travel needs before deciding to rent a car and parking it at the hotel.

    This might sound odd-- but the Westin has the best bacon I have ever had.. their breakfast buffet was a hit for me and my boys.

    Everything went as expected for my stay at the Westin-- and my expectations are high.

    13/02/13 | Link | Rating: 5.0
    196. S T.
    Beautiful four star hotel with amazing views in everyone room. Service is awesome, they are super friendly and helpful. Bar is great, parking is easy, getting a taxi is easy. Only complaint......weird but this place seems to have everything BUT a fan in the bathrooms... So if you need to go number two or shower without the humidity.....you're out of luck.

    06/07/12 | Link | Rating: 4.0
    197. Langdon A.
    Things started off badly, when I arrived at about 10PM on Saturday night, having booked two nights through Hotwire. Told they only had a handicap accessible room available. Ugh. Well, at least tell me it doesn't have an interior door to the adjacent room, which is my #1 hotel pet peeve. Sorry, it does. The guy was apologetic and said they could move me tomorrow even somewhat early, probably around 12 noon.

    The room was even worse than I feared, on the sixth floor of the South tower (which is really the third floor) with a view of nothing, and an awful locker room like bathroom (handicap accessible). My plan was just to sleep in this room, move at or about 12 noon and shower there. Unfortunately, when I went down the next morning around 10AM just to inquire, the chubby Asian guy at the front desk was very dismissive, telling me they don't move people before 4PM (despite the fact that many guests had been leaving all morning). I had to call down around 12 noon when I was lucky enough to reach a manager who personally oversaw my move to a standard room with a great view (35th floor), though it took nearly two more hours before I could get in there.

    So the positives are good location (close to CentralLink train from SeaTac), decent size rooms, clean, very good views if you're high up enough, active lobby.

    Negatives are some awful rooms (those on very low floors, handicap accessibles), no free wifi in rooms, could hear people on the floor above me walking around when I was on the 35th floor (which is very bizarre in a high rise building), thin walls, awful television sound/picture (what's the point of having LCD flat panels if you're going to hamstring them with a primitive cable signal?).

    19/09/11 | Link | Rating: 3.0
    198. Janet E.
    If I had known they were going to have a convention/meeting/dance competition during this entire weekend I visited, I would not have booked this hotel. Unfortunately, since I had booked through priceline, the choice was not mine! This stay was probably the worst of all my Starwood chain hotels. I used to do a lot of traveling for work so I had gotten Platinum and Gold status. But now that I travel more for leisure instead of for work, I've lost that status and become nothing. And it was quite apparent during my stay here that was I nothing, even at $150 a night.

    We had arrived late into Seattle (12:20AM late) due to a 5 hour flight delay. Upon checking in I show the lady at the counter my SPG member card for her to enter my # for credit on any incidentals. She conveniently reminds me that since I booked with priceline I dont get credit for the room (yes, I know this lady, its not my first rodeo). Then I ask her if the place is fully booked and whether we can get an upgrade to a bay view. She says they are fully booked but she'll see what she can do (how can she "see what she can do" if the place is fully booked??.....sounds like someone just lied to my face). Out of 40+ floors, we get the 17th. Good, but not great. The view was a partial view of the bay in the north tower. Cant complain too much since again, I didnt book directly through the hotel.

    We were pretty hungry after checking in and saw that room service was good till 1am, so we quickly ordered some food. They had "small plates" on the menu so we ordered the small plate of cheeseburgers and the small plate of finger sandwiches ($8 each plate). When our food came, the guy called our dishes "kids meals". HA! Heres the kicker, first, the food sucked. If I wasnt starving, I wouldnt have ordered it. Second, it was out of control expensive. The food was super small in portion. They also charged me $4.50 for delivery, another $2.25 for service charge (no idea what thats for) and had a space on the receipt for me to put for tip! I ended up paying more in delivery, service charge, and tip than for a plate of bland tasting food! I wouldnt have minded paying if I thought it was worth it and that totally was NOT. The Sheraton is better!

    Now onto the amenities. First housekeeping only gave one bar of soap. I know Seattle is all about being green, but can I at least get a soap for my hands and a separate soap for my body? I'm not asking for a new bar everyday, just two so I dont have to tote around the same bar that gets mushier by the day back and forth from the sink to the tub! I let it slide the first night hoping it would correct itself.

    Day 2. Still working on the same bar of soap toting it from the sink to the tub and back again. Half of the shampoo is already used from the night before and housekeeping doesnt refill that either. So now I need another bar of soap and more shampoo.

    Day 3 I left a post note for housekeeping asking for soap and shampoo.

    Day 4 We got all the amenities but its 4pm and housekeeping still has not cleaned our room. What have they been doing??? Its 4:30pm and there is a knock at the door. "Housekeeping!". Seriously....seriously?! I have been walking around since 9am and you want to clean my room now when I've just gotten back and want some peace and quiet? No thanks. Just leave me some towels and let me be in my unmade messy bed.

    Speaking of the bed, that was the only thing that was great about this place. The bed really lives up to its name in that it is quite "heavenly". The rest remains undesired. The bed frame holding the bed basically has no head board. So dont bother sitting up comfortably.  The pillows are mushy and small. No fluff to it whatsoever.

    Now on to the shower. I saw the double headed shower, but only got water to come out of one of them. What the heck?! I turned all possible knobs (or so I thought) and couldnt get the other shower head to turn on. Great. Basically two shower heads, and one for decoration. Total false advertising! I lived like this for 3 nights, during my 4 night stay. Did I also mention there was no water pressure either out of this one shower head? Even at priceline rates I was thinking I overpaid for a stay here. By night 4, we finally figured out what button to push on the damn shower head to get both going. At least I got to experience it just once. Whoopdy doo. Still overrated I think.

    And last but not least, is the elevators. We seriously stood waiting for an elevator that was not packed to the max with people for about 15 minutes. 15 minutes!!!!!There were 4 elevators but the same one kept being used while we were waiting. The other 3 must have been used for decoration purposes!!! How ridiculous!

    The best part of this hotel was the location. Thats probably it. I would have gotten better service at a big chain like Best Western or Holiday Inn without waiting forever for an elevator, or to have my hotel room serviced, and probably given an extra bar of soap!

    06/04/09 | Link | Rating: 3.0
    199. Laurence W.
    Perfectly adequate, but only at the price I paid through Priceline ($80/night).  The rooms are large, the bed is soft, and the location is great.  On the downside, it's just about as corporate as you're going to get, and the rugs were horribly worn in my room.  On balance, I'd stay here again without any qualms at all.

    22/03/11 | Link | Rating: 3.0
    200. Remie M.
    I stayed here for one night. I was in the heart of downtown.
    I had an amazing view of Seattle. . .
    Everything was as i wanted and more. . . comfort and location
    I booked my room on priceline.com for $80 with tax
    but I couldn't believe parking was $39!!! crazy!
    The rooms are very spacious!
    The beds in the Westin were super comfy, after my long busy day all
    i wanted to do is lay in bed
    The elevators were a little scary though, so beware of those!

    15/12/09 | Link | Rating: 4.0
    201. Kevin P.
    Perfect location. Great room. Comfortable. Centrally located if you want to walk to many Seattle attractions.

    Only two complaints, both easily overcomable:

    1. I found the room on their own website (not a discounting site), and got a great deal by prepaying the weekend. But I did not purchase it online.  I called and talked to the hotel itself to understand walking distances to attractions on my to-do list. They couldn't actually book the room, and transferred me to a call center. No problem. I booked a 'deluxe' room with a water view. When I arrived to check in, the front desk looked up my reservation and described it as a 'traditional' room. I mentioned my expectation of a 'deluxe' room with water view, and she seemed surprised - even mentioned a room by that name does not exist, and I was not booked for a room with water view. She was nice but I felt as though my integrity was at stake (I'm sure they are accustomed to people asking for more than they paid for -and I understand people wanting more than they paid for). Truth is, I didn't plan to spend much time in room anyway. I intended to explore seattle, but I wanted what I paid for. She said she had one room with water view and offered it to me, but at that point, I needed to prove I was being honest. In pulled up the site on my iPad and showed her. Based on her non-verbals, I believe the website must have been incorrect, but she gave me an amazing room anyway. She made me happy, despite a 10-minute cardio workout at the front desk. Westin, you are classier than this. Fix your website. Yes, your front desk manager fixed this and I got a great room; but I didn't wouldn't have had to feel as though my integrity was questioned if your website was accurate.

    2. Wifi is unacceptable. First, it is an add-on cost in the room. Hello, Westin! I know you need to find creative ways to improve your margins, but wifi is now expected in rooms. Even hotels 1to 2 tiers below you have figured that out. You embarrass yourself. Of course, you offer free wifi in the lobby. Well, now I'm kissed that I have to go downstairs for free wifi, and then you limit speed and bandwidth so severely, it is impractical for anything more than short messages. Starbucks offers faster wifi in most of their locations. Upgrade yourself to the big leagues. You are better than this.

    Other than these two issues, I had a delightful stay at Westin Seattle.

    15/12/12 | Link | Rating: 4.0
    202. Ashley F.
    My husband and I decided to book a room at the Westin for our one year wedding anniversary, which just so happened to also be on July 4th. We wanted a room where we could enjoy the fireworks and treat ourselves to a little luxury.

    The downtown Westin is definitely dated, and the rooms are a bit on the small side due to the shape of the building (we were in a Deluxe King Room on the 42nd floor), but overall it was clean, comfortable and the service is top notch.

    Throughout the process of booking the room, I received incredible service from Josh, Jennifer Dan and Amanda. I was not able to confirm which room we were staying in until a few days before our reservation. Each of the employees were friendly, understanding and prepared to make our anniversary terrific.

    After we settled into our room, we were surprised by a bottle of champagne courtesy of the hotel and signed by all of the employees on duty that night. It was a lovely gesture and it really made our night.

    The only hiccup in the whole process was an interaction I had with a male manager whose name I don't recall. When I stopped by the hotel a few days before to see the room we had been booked in, I expressed concerns that the view of the fireworks would be blocked entirely by the building directly NW of the North Tower where we were staying. I wanted to know if there was any other available room we might be moved to. The manager was rude, dismissive and even when I continually expressed my gratitude for any extra work that it was causing, he barely made eye contact and  even my friend who had come with my to view the room was shocked by the way I was treated. I left after he told me there was nothing he could do and that I should be happy with the room I was given. Much to my delight and surprise at check-in, we were in fact able to be moved, and the room we ended up with was terrific. It's a shame that an otherwise outstanding experience was marred by a manager who could take a lesson from his employees on how to treat hotel guests.

    20/07/12 | Link | Rating: 4.0
    203. Mary G.
    Eh.  I'll try a different upper-end hotel next time I visit Seattle.  The only reason I'm giving this place a couple stars is because our room was really nice with a lovely view.  Otherwise, the common areas of the hotel are in need of upgrading, service was so-so, and most of the staff members we encountered acted arrogant and/or ambivalent.  I like staying at nice places, but I certainly don't like "uppity" attitudes from the patrons or the staff.  We ate at the restaurant (Cold Water Creek? something like that) a couple times.  The food was pretty good, but not good enough to make up for the employees' pompousness.  I won't be staying at this Westin again.

    02/08/12 | Link | Rating: 2.0
    204. Jay P.
    I have a long history with this hotel - starting in the early 80s when I worked in the hotel's various kitchens.

    Since then I have stayed dozens of times and watched the ups and downs of the hotel closely.

    Lately the guest rooms are looking a little tired.

    I have stayed in the penthouse rooms, suites and regular rooms - they all have solid beds, but the most recent room I had there desperately needed to be remodeled and CLEANED. It smelled like BO.

    I will probably still go back, the place just has an odd 70's personality that I like. The towers are round and they sway a little in the wind. Get a room high up in one of the towers on a windy night and have a little adventure.

    Close to downtown Seattle which is awesome - many great things in walking distance....Top Pot, The Palace, Lola, bars, theaters, Nordstrom, etc.

    16/07/11 | Link | Rating: 3.0
    205. K M.
    I'm really surprised by the low ratings!  I stayed here for a couple of days while I was in Seattle for work.  It also happened to be the same couple of days that Seattle experienced Snowmageddon 2012.  All things considered, the staff was extremely friendly upon check in.  I received an upgrade and the room was huge!  I was on the 44th floor with a view of the sound.  I'm not sure if this view can be requested, but it's amazing!  The room was very clean and the bed was comfortable.  The location is great, too.

    The only downside was that during the 2nd night, there were high winds in Seattle and it was unbelievably loud in my room.  So loud that it was kind of alarming.  I didn't get much sleep the 2nd night.  In all fairness, the hotel put a letter in the room warning guests that the wind storms can be loud and they will provide earplugs at request.

    I would stay here again.

    24/01/12 | Link | Rating: 4.0
    206. Lucy K.
    Just had a superb one-night stay at the Westin downtown Seattle. Check-in fast and easy. They were busy and booked, but my humble request for a great, quiet room that wasn't in the far reaches of the hotel got me one. Right off the elevators on the 20th floor. Yes, elevator rooms can be a bummer. But the room design was such that I heard not a peep, and bump, or a bell.

    I should have stated up front that I'm a Westin lover. Ever experienced a Westin bed? Nuff said.

    The next morning (that would be today), I arose from my ethereal slumber (did I mention the dreamy Westin bed?) Pushed the On button on my in-room coffee maker that delivered perfectly above-average Starbuck's coffee in a 12-oz. cup. (Come on, it's the little things.) Did I mention that my room had a glorious view of downtown? Well it did.

    After the almost spa-like experience in my dual head shower, I went down to the hotel's cafe and enjoyed a perfectly satisfying two eggs over easy/bacon/browns for $9 or so. No hotel pricing there.

    Sadly, my cell phone was almost devoid of power... and because of my habit of always forgetting one key item when I travel, I had no charger. No problem: The concierge quickly pulled a Droid charger out of his hat. He hooked me up, handed me an umbrella, and urged me to take a hike though the mist down to the Pike Place Market. Which I did. Oddly, the moment I walked outdoors, the clouds cleared. Was that a little more concierge magic? Hmmm... Upon my return 1.5 hrs. later, The Droid had more than enough guts to carry me through the day.

    Yes, It's a bunch of little victories. I own that! But travel can often be a bummer because of endless little annoyances. The Westin solves that. Downtown Seattle's Westin is an excellent representation of all of the brand's highest aspirations.

    08/05/11 | Link | Rating: 5.0
    207. Ron W.
    - No bugs
    - Good location near convention center and Pike Place Market
    - Adequate rooms

    - Terribly slow service even during peak times of the year. Was told that it was their busiest weekend of the year causing them to be slow, but I noticed that only half of the check-in kiosks were staffed during that time. Ex. 25 minute delay for checkin, 35 minute wait for a tooth brush.
    - No vases on hand even though market sells tons of flowers. This is the hospitality industry and hoteliers should anticipate their guests request.
    - $10 per day wifi
    - Fire in South Tower resulted in power, phone, and water being off one of the mornings during my stay. I was in the North Tower and this hotel is large enough that these systems should be independent.
    - Requested a room with no feather pillows prior to checkin and received a room with feather pillows.
    - Mini fridge in room is completely full of paid drinks/snacks. You can request a fridge, but there is a one time $10 charge per stay to bring it to your room. I've stayed in a comfort inn that at least provides a mini fridge with your stay.

    18/09/13 | Link | Rating: 2.0
    208. Deborah P.
    disgusting and disappointing.  There were some disturbing stains all over the carpet.  This just made my "Starwood Preferred Guest" room feel dirty.   The flat screen LG TV picture and sound was awful.  There was regular mechanical noise from the elevators.  

    The only positive comment I have about this hotel is that it's a great location.  It is badly in need of updating, cleaning, and maintenance.

    15/09/11 | Link | Rating: 1.0
    209. Tasha I.
    I recently stayed at The Westin while in town on business. As a Starwood loyalist, there wasn't much debate over where I would stay in the city. I really liked the location which is just steps away from great shopping, food and Pike Place. The staff was also very friendly and accommodating. The rooms were spacious and comfortable, but definitely a little on the older side. My only real gripe however is with the extremely slow elevator situation. There are 45+ floors in this hotel and when at full capacity you better be prepared to wait 15-20 minutes for an elevator to bring you down to the lobby. Minus 1 star.

    17/11/12 | Link | Rating: 3.0
    210. Lauri P.
    Stayed for two nights earlier this month and loved everything about it except for the noise! The hotel is a tiny bit dated but overall pretty posh and swanky. Our room was absolutely beautiful and on the 32nd floor; the view was just stunning. There was a letter in our room (and presumably all the rooms) to warn us about the potential noise caused by wind and as fate would have it, it was pretty darn windy. And LOUD. I sleep very soundly but was woken up a few times the second night by the loud creaking and groaning of the building. Overall, hotel is worthy of its 4 star rating - just pray it won't be windy when you visit.

    25/01/13 | Link | Rating: 4.0
    211. J T.
    I like this Westin... the room we got was pretty decent, clean and large (had a lounge area) was here for a few days conference... the rates are pricey, the parking is also pretty pricey, but I guess that can be justified because of the location (close to Pikes, shopping, restaurants etc) - it is right downtown... It was a pretty standard hotel room, we got a view of another office building/top of the lobby... so nothing spectacular view-wise. This is a part of the Westin chain and so the experience is comparable to most Westin/SPG chain experiences... although of note: I didn't sleep well the entire time I was here though... I ended up sleeping on the couch... I don't know if that can be attributed to just me being finnicky or what.. also - the bed was in a weird corner and had a weird headboard that doubled as a book-case type thing. I couldn't get comfortable enough to read with the light on... and so that probably did it for me. It was a pretty good stay otherwise and close to all the touristy places.

    18/10/12 | Link | Rating: 4.0
    212. Greg S.
    Friendly staff.   Great view and central location
    Two major complaints  
    1 -  $2.14 for a making an 800 call
    2. - $43 to park a car overnight (self park not valet)

    pure gouging  : (

    20/12/11 | Link | Rating: 3.0
    213. Tammy S.
    The Westin experience as I know it. The concierge were quick to hand out umbrellas as we needed. Our room was huge and the bed very heavenly. The construction noise is the only problem if you're staying in the north tower. Totally killed our view of the space needle. But we would stay here again. Great location!

    16/09/12 | Link | Rating: 4.0
    214. Jason A.
    Stayed here on a little excursion to Seattle and the hotel was what I'd expect from a Westin. Big hotel, the decore was updated but nothing special. However, the staff was outstanding, at least housekeeping on my floor. I literally took one step out of my room and housekeeping literally came running to see if I needed anything. This happened more than once.

    Not sure what the price was but I know they had a special going on. You'll have to check that out.

    I will probably try another hotel next time I stay in Seattle.

    29/12/11 | Link | Rating: 3.0
    215. D J.
    I really enjoyed this hotel! stayed on a high floor for a few nights for short trip.  the location is great right in downtown.  The building is round so the rooms are wedge shaped and had awesome city view, very spacious and good layout. The bed was super comfortable, and looks out to the city.  an all around great experience. will stay there again.

    15/02/13 | Link | Rating: 4.0
    216. Cecilia Y.
    It's a westin, what can I say?  Customer service was ok, drinks were ok, cleanliness was good.  Will probably check out another spg hotel next time around though just to compare.

    11/03/13 | Link | Rating: 4.0
    217. Duke C.
    Location location location.  

    Seriously, the Westin is in such a nice location.  It's only about a 5-10 minute walk to Pike Place, extremely close to all the Tom Douglass's restaurants, close to the downtown shopping centers (Nordstrom right across), and it is close to the Monorail.  We walked from Westin to the Seattle Space Needle and it only took 20 minutes.

    The cafe downstairs opens for breakfast and lunch but not at night.  It's cool to just chill at the lobby since there's free wi-fi and the lobby bar has a few couches and TV to past time with.

    The only thing that I didn't like was that we found a dead bug on one of the double beds.  Not a bed bug, just a dead bug, which is still pretty damn disgusting.  We called and asked them the next morning to change the sheets.  We just wanted to stay at the same room since we already unpacked but they were insistent in us moving to another room so they can do inspection which really annoyed us since they didn't have a room in the morning prepared.  We had to pack our stuff, leave it with the bell desk then come back in the afternoon so they can reassign a new room.  Didn't start off the day that well haha.

    Nevertheless, service at the reception and bell desk was great.  Everybody was extremely courteous.  In the end, the great location and service trumpeted over our displease with the whole room change fiasco.

    18/06/10 | Link | Rating: 4.0
    218. Karen M.
    I can't stand the smell of the "aromatherapy" that the Westin pipes into all of their hotels.  That they have a system for doing that raises my paranoia level that I'm surely going to come down with Legionnaires Disease by the end of my stay.

    The room had good city views but the carpet was worn and stained, the bathroom had no vent so every shower ended up as steamy as an adulterous affair and the couch looked like it had been the victim of a particularly intense teenage makeout sesh - and that was before housekeeping came up to pull it out and put sheets on.  Since I was crashing with friends who bought the room I was relegated to said couch as my bed.  Thank god I had my fair share of cava and rose that night.  The bed was a nightmare construction of wafer thin mattress, sunken in the middle and pokey with springs.  No "Princess and the Pea" bed here.

    Tack on $16 for internet use (I didn't) and $39 for parking ( I did) and you've got yourself a spendy room that's really just a glorified Motel 6 with a flatscreen.  The location is good for being a super tourist and judging by the quantity of mandals and mom jeans I saw in the lobby I think a lot of people use it as such.

    27/07/09 | Link | Rating: 2.0
    219. Ninja C.

    + Customer service: Westin customer service is very good. From checking in to room service to checking out, every employee interaction is pleasant. I'm very big on customer service as, in my opinion, it is what separates brands and products. The Westin didn't disappoint here.

    + 24 hour gym: Free weights, a few machines, 4 treadmills, 2 bikes and a few ellipticals. Towels and water and lots of mirrors. In a smaller room by the pool, there are weight balls, yoga mats and a few more bikes. 24 hour access is nice for the times when you want to get a sweat in early/late.

    + Location: 5 minute walk to Pike's, 2 minute walk to Macys/Nordstrom/GAP, right near the monorail to the Space Needle and about a mile from Safeco Field, half mile to Aquarium and a short drive to the zoo. The Westin is smack in the middle of almost everything in Seattle. We almost didn't need a car and I could see not needing one aside to/from the airport for visitors.

    + Room: We had a traditional room on the South Tower. The view was of the Nordstrom building and a cable car station. The shower was roomy with plenty of towels, bed was very soft, desk/chair, couch and table, coffee maker and flat screen TV. Our room didn't come with a fridge though a call down to the front desk fixed that as room service brought one up at no charge.

    Con:(Only one here and it isn't a Westin-only negative)

    - Parking: There is no guest parking lot/structure. You'll either have to find a lot to park, pay for valet or park in the connected (though un-affiliated) Westin Parking garage. We opted for the Westin Parking garage on 5th Ave & Virginia which is $22/day with in&out privileges. If you park there, it is connected by sky-bridge to the hotel. From lobby to the garage is a 2 minute walk. Valet is something like $40 a day and the nearby lots are about the same as the Westin garage but with no in&out. A small con but seeing as how you have to pay to park everywhere in Seattle, it isn't an isolated case.

    So overall, the Westin Seattle is a great hotel and a very good value when you consider location, price, room and service. If I could give a 4.5 star rating, I would. Yay! I'm a fan, indeed.

    22/08/11 | Link | Rating: 4.0
    220. Mage L.
    It's an easy walk to most things downtown, has a nice exercise room, and it's a good, clean place.  It's fairly quiet but you can hear the monorail pass by if you're facing it.  I couldn't get my TV to work but I didn't really try very hard.  I don't like having to pay for Wifi, but at least it's free in the lobby.

    17/10/11 | Link | Rating: 4.0
    221. Tony D.
    What to Know:
    The location is great. it is walking distance to Pike Place, Top Pot Doughnuts and all the shopping spots in downtown.

    Parking is $28 at the parking structure across the walkway from the hotel. It's a bit of pain to deal with the attendants everyday, but there was always plenty of spots.

    The room is your usually Westin style with a comfy bed and decent bathroom.

    16/04/12 | Link | Rating: 4.0
    222. Ajay R.
    I might be a little bit biased because I got to stay in an amazing room and mooch off the conference rates, but wow, what a view.  44th floor, looking out onto all of Seattle and eye to eye with the space needle.  The curved walls mean total privacy... No one else can see into your room even with the curtains open.  It was kinda cool... probably the coolest hotel room I've ever stayed in.  I shudder to think what it must cost to spend a normal night in that room.

    11/01/12 | Link | Rating: 4.0
    223. J K.
    This is a review for the lounge.  Every time I have a drink in a hotel lobby/lounge I ask myself, "Why don't I do this more often?"  There are couches, great service, no loud and obnoxious remixes of Bieber songs, etc.

    25/12/11 | Link | Rating: 3.0
    224. Samantha M.
    Awesome view, great amenities, but dirty rooms considering what you pay.
    The sheets were stained, found a box of condoms behind the chair cushion, and the room was dusty. I've stayed in holiday inns with cleaner rooms and better prices. Parking in their lot is way over priced

    24/10/11 | Link | Rating: 3.0
    225. Steve S.
    After finding this deal on Priceline and reading the reviews on Yelp, I was a little nervous about my deal. After all, I didn't want to have another Westin O'Hare experience. I was plesantly surprised.

    Excellent service! I really wanted a top floor room with a view of the Sound and I got it. It didn't matter I have a grand total of 30 SPG points. I had a chance to visit the bar as well and it met my thirsty needs well.

    Nice rooms! Comfortable bed, but no HDTV. I just don't see the reason why a hotel of stature wouldn't have HD. It's 2010 people! The shower was great and not nearly as loud as some had claimed. Maybe I had a quiet floor. Who knows.

    My only complaint was the workout room. Three bikes for a hotel with 600+ rooms! Please! I know America is filled with fat asses, but this workout room needs to be upgraded NOW!

    The deal on Priceline and the proximity to all the flair downtown makes this place a must stay. Just don't get caught spending $200 a night.

    19/05/10 | Link | Rating: 4.0
    226. Mike N.
    I stayed here for 2 nights in June, Wednesday-Friday. I was allowed to check in early around 11am(Woo!) and the staff was very friendly and helpful. I stayed on the 38th floor of the south tower with a view of the city(not the space needle, sadly). Despite there only being 3 elevators for 38 floors, I never had to wait more than a minute or two. Everything else was great, but fairly standard for a Westin.

    11/06/13 | Link | Rating: 5.0
    227. Volkan U.
    You can't beat the location of this place. It is walking distance to pike place, and it is a the downtown close to bus stops, metro, restaurants, coffee shops etc..
    If you enjoy walking, and can walk 20-25 minutes, you can walk to space needle from this hotel.
    The TV in the room has a media box, and I thought I can hook my laptop with HDMI cable to play the videos on my laptop or use my netflix subscription to watch movies projecting to the TV. Unfortunately it didnt work, and I called the room service for technical support, the lady who answered the phone, has no idea what she is talking about. She even got upset with me and was giving me all bunch of wrong information, and I asked her to send a technicial to the room, the technician fixed the problem in 1 minute and he told me the TVs are not set to use the media box by default :)

    Over all good experience.

    21/03/12 | Link | Rating: 4.0
    228. C U.
    Great location. Julia in Relish Grill is the best waitress ever!   Gym is a cubby. Machines r the better choice. Nice rooms.

    02/01/14 | Link | Rating: 4.0
    229. Andrew S.
    Ordered this hotel via Hotwire for what I'd consider a good deal, and I guess you could say I got what I paid for...

    Third Floor handicap room with NO VIEW whatsoever. I literally got a view of the wall--why even have rooms with views of a wall? Since it was a handicap room the shower shared the same floor as the bathroom--sort of like a big locker room. Glad I only stayed there for one night, cause any more nights would have driven me crazy!

    Helpful tip for people that need to park their car: Don't park at the Hotel Lot which will cost you about $40 bucks. Instead park at the lot across the street which is called the "Westin Garage" but has no affiliation with the Westin. It has a sky tunnel that connects to the hotel and you can park their for 24 hours for half the cost!

    16/09/11 | Link | Rating: 2.0
    230. Liz D.
    To be fair- I contacted the general manager first about our experience. Since we have not received a reply, I feel justified in letting the general public know about what happened and why I am giving the Westin such a poor review.

    In anticipation of our wedding night, my fiancee and I made reservations for a 1-night stay in the Westin Seattle. We pre-paid for a Deluxe City View King at a rate of $279/night. We put a great deal of effort into researching the best hotel for our wedding night, which was to also be our last night in our home city of Seattle for a long time. We chose the Westin for its great reviews. We were very much looking forward to having a relaxing night with a king-size bed in a room with a view of the city.

    When we arrived on our wedding night at approximately 11:30pm, exhausted after our wedding festivities, we were told by the woman at the front desk that the hotel was completely full for the evening, despite the fact that we had prepaid for a room. She was unsympathetic to the fact that we had paid for a room with certain amenities and that it was our wedding night. We were offered reimbursement for the $25 we had already spent for parking, and sent to Hotel Vintage Park on 5th Ave. At Hotel Vintage Park, we were given the only available room left in the hotel, which was a small, second floor room with no view and Queen size bed. The room must have been placed underneath an exercise room, as well, since we heard machine noises early in the morning. A room with a Queen sized bed WITH a city-view is offered at Hotel Vintage Park for $189 on their website, so the room we received must have had a rate of even less than that.

    Many couples have told us that they received especially kind treatment and upgrades on their wedding night. Unfortunately, we received the worse treatment we've had at a hotel on our wedding night. We were turned away and sent to a hotel room worth much less than what we had paid for, causing us undue stress on our wedding night in our home city of Seattle, which we had such high expectations for. We received poor customer service at the front desk of the Seattle Westin and our considerations for a room were not acknowledged when sending us to Hotel Vintage Park. No attempt was made at trying to find us an equivalent room in the city or to make our night less stressful.

    To avoid similar disappointments, we would not recommend the Westin to our friends and family, or you, Yelper, after this experience.

    21/09/12 | Link | Rating: 1.0
    231. Mardi C.
    I could live here.

    I was upgraded to the 45th floor, and then some more.
    the entire staff very welcoming, and the pool and jacuzzi?  hit the spot.  many times in one day in fact.  I found myself wanting to stay in the room, and not see anything.  although, I did do lots.  back and forth, in and out, out and about, and located within walkin distance of all you need.

    I got a robe to wear in the room, the bed?  MAN I want one of these heavenly beds.  600 count egyptian sheets.  nice.   five pillows?  even nicer, and flat screen, desk, couch, chairs, nice bathroom.  this place has it all.

    the dungeness crab macaroni and cheese?  YUM, and the crispy calamari?  had that one twice.   the red house wine?  was a life saver, and very tasty too.

    I will be back.  I garontee.

    29/11/11 | Link | Rating: 5.0
    232. P J.
    On the 38th floor view of the Space Needle. #3831. Good location on 5th Ave. Walls and doors are thin so you hear conversations next door and in the hall. With neighbors coming and going it was not relaxing. It's an older hotel so even with renovation the bathrooms are small. Sink faucet handle leaked on the counter. No place to store suitcases. Closet is very small and with a dresser and a safe stacked on top of each in there, not enough space for shirts and pants to hang properly from the rod. The "heavenly bed" was a pad placed on top of an older saggy mattress. Stayed two nights but next time in Seattle will stay at a newer hotel. Definitely NOT recommended.

    13/01/14 | Link | Rating: 1.0
    233. Emmie N.
    What I loveee about this hotel is their BED! OMG, sooo comfortable! It is called the "heavenly" bed and you can recreate their bed for $3000+. Ouch...maybe one day when I win the lottery.

    Anyway, besides the heavenly sleeping experience, the Westin is conveniently located dtown near many attractions.  The space needle is about a mile away.  We walked there but you can also take the monorail, which is only 1 block from the Westin and it takes you directly to the space needle/emp.  Pike market is also a few blocks away.

    We were on the 34th floor so we had a nice view of the city.  The  valet parking guys in the front are extremely nice and helpful.  They told us where we can find cheap parking and save $$.  That's the sucky part, parking is not free at the Westin, not even for hotel guests and the rates are up there.

    16/03/11 | Link | Rating: 4.0
    234. Julie T.
    We had stayed at the Westin Seattle for a one night weekend stay over the last weekend in April. We are platinum SPG level guest and utilized SPG points.

    I wish we had chosen a different hotel! I'm glad we only had to stay one night.

    The desk agents were not the politest and the manager was RUDE. Our room was average as they claimed it was a superior, it was not, they claimed our room offered a great city view, it did not, it offered a view of an apartment building across for the Westin...that is all. The elevators took several minutes each time we had to go up or down.

    We happened to stay while casting/auditions were happening for Dance Moms. There were a bunch of little girls screaming and running around in barely anything. It was annoying.

    Only reason I gave 2 stars and not 1, is the location! We chose to park in the parking lot across the street and paid $15.00 for 24 hours!

    14/05/12 | Link | Rating: 2.0
    235. Jennifer B.
    Rowdy dems shake it up here! Famous people are drawn to stay here.
    The rooms seem nice and clean. The service is always good. They have a lot of community events here including election parties. So get your groove on when you come here.

    23/01/11 | Link | Rating: 4.0
    236. Kristi H.
    Oh the view.  A classic and can walk to everything.  Been staycationing here since I was a kid.

    31/05/13 | Link | Rating: 5.0
    237. Andrew F.
    Stayed for 3 nights, checking in Sunday and out on Wednesday, in July for Business.  The hotel is a nice standard and can offer some fantastic views, and I love the location for all of the things you can do within walking distance, including a lot of public transportation options.  The service is good, they will be accommodating if needed, the gym/pool was pretty nice, and there was a little sun deck off the pool also.  

    However, there were a large number of minor things that should not be happening for a hotel at this price point.  One of my towels was stained with what looked like blood, there was mildew in the shower, the shower was set up in such a way that when I turned it on for the first time water flooded into the bathroom everywhere, the coffee setup had no actual coffee (just the cups and sugar), and the internet was slow enough to be basically unusable.  My coworker also mentioned that his shower was mildew-stained, but his appeared to be even worse.  

    Lots of little things for this kind of hotel caused the average rating for me.

    24/07/13 | Link | Rating: 3.0
    238. Ladi Da A.
    [4.25 STARS]

    I must say, I enjoyed my stay at the Westin Seattle!

    ROOM = +5 STARS
    I was surprised at how SPACIOUS my room was! I didn't book anything special, so I figure it's an average sized room...but it was nice and roomy!

    The room was large with LARGE windows that took up the entire length/width of the longest wall...right across from the bed. I had an AWESOME view of downtown, the hills, the water, and off to the left a view of the Space Needle! I enjoyed staring outside the window from the modern desk, as I sat in a nice modern office chair.

    There were plenty of lamps in the room in addition to the large windows, so the room was nicely lit. There was a good-size flat screen TV, a coffee station for you to brew the complimentary Starbucks coffee, and two big arm chairs for you to sit and enjoy your coffee.

    The bathroom was spacious and modern. The bathtub was a good size, and I like the dual shower heads and overhead lighting in the shower.

    THE GYM = +5 STARS
    Nice. Clean. The photos of the gym was a good contributing factor as to why I booked a room here.

    I noticed that there were some light stains on the arm chairs in one of my coworkers rooms. The stain may have been coffee, since the chairs are located right next to the coffee maker. I didn't point it out to her, because I thought it was kind of icky. Um, but my room was A-Okay...so, yeah, tough! lol

    SUMMARY of my STAY...

    I really enjoyed my stay at the Westin. The room was a lot nicer than I had expected. I really LOVED the ceiling-to-floor windows and the view from my room!

    I'm taking 3/4 stars off, because of the centralized heating. I kept adjusting the thermostat, but for some reason, I couldn't get the room to get any warmer than 68 degrees! No, I need it TOASTY - at least 72 degrees!!!  Um, so that is my only complaint.

    The location was not too centralized, not like the other hotel I stayed at, so it was a little more quiet (I prefer quiet) and it didn't matter, since I had a rental car.

    Although, I was busy with a business conference the days of my stay here, if I were to revisit Seattle, I would definitely not mind staying here again! TWO THUMBS UP!

    02/05/10 | Link | Rating: 4.0
    239. Joanna T.
    I liked it. We had a room on the 9th floor of the South Tower, overlooking the square in front of the hotel, the monorail  and the Nordstrom. The room and the corridor had that "new hotel smell", and everything was generally very pleasant to all of our senses. The bed was huge and very comfortable, the panoramic window made my morning s enjoyable as I woke up to a beautiful view of one of the most lovely cities ever. The staff was very pleasant. My husband forgot 1/4 of his Starbucks coffee cup at the reception desk, and they brought it over to our room, instead of throwing it out, which was a nice gesture. I liked how the hotel was incredibly close to every single attraction too.

    The star off is mainly for the 'meh' bar staff and the weird wine they served there. It obviously stood open too long, or had some other reason for being musty and very un-wine like.

    15/01/12 | Link | Rating: 4.0
    240. LJ B.
    I travel a moderate amount and have stayed in multiple hotels in Seattle.  For the price, the Westin Seattle is not worth it.  And I say this as a Starwood Preferred Guest.  Check-in was not great.  Our king room with a view wasn't ready and they offered to go ahead and put me in a downgraded room. Since they had upsold me on the King Room with a view I declined.  They did not give me any sense of when the room would be ready, but lucky for us it was not  more than 30 minutes --  but unlike other hotels in this price-range we were not offered a drink or any sort of comp to make up for the wait.

    Our room was clean and had an amazing view.  That was worth something.  But we had a shower without the Westin Signature showerheads (although they did leave instructions in the shower on how to use the phantom showerheads), just a hand shower located inconveniently below head-level (and I'm 5'2").  The TV was flat-screen, but analog and every single channel was snowed over and unwatchable.  I wasn't in Seattle to watch TV, but that was disappointing.  

    I've stayed at better Westins in other cities, and I've stayed at much better hotels in Seattle at the same price-point.  The location is good but I got the sense that this was the Westin that Starwood properties forgot -- good enough for conference attendees and cruise travelers who have no choice of other hotels, but I would not recommend it unless all you want is a really want a great view (floor 27 or higher).

    23/08/12 | Link | Rating: 2.0
    241. Donna B.
    I visited Seattle for the first time recently, and the Westin in downtown was my home for a couple of nights. I have to agree with other reviewers on one thing about the Westin Seattle: LOCATION.  Though it was a business trip, I took advantage of my downtime to see what I could in the blocks near the hotel.  

    The people are very helpful and courteous.  My corporate profile with my employer's travel agency says "high floor / early check-in" -- not all hotels honor this, so I never know what to expect.  No problem here, though -- the cab dropped me off around noon, and they checked me right in and put me on the 35th floor.  Rockin'.  They signed me up for the frequent visitor program which is good on all Starwood properties.  

    My room had a fabulous view of the city and water.  After work the second day, the chirpy concierge told me how to get to Pike Place, about a 10-minute walk -- WOW, what a place.  With limited time, I'm glad I went there instead of the Space Needle (I'll catch that next time).  

    Other things I liked about this Westin: a private room with three computers where you can print your boarding passes, and a cool feature where they'll take $5 off your bill, or you can use it as a food/beverage credit, if you take their "green" option and decline the maid service during your stay.  Also -- most hotels' shampoo/soap options usually leave much to be desired, but the Westin's white tea aloe is pretty awesome.  I had that in Minneapolis too, so it must be a Westin-chain-thing.

    And the bed, the bed, the bed -- DIVINE.  If the bed would have fit it in my carry-on luggage, it would have come home with me!

    The only downsides were that the room didn't smell all that great --kinda musty like a room you'd have at the beach-- and the bathroom was small, but it worked.  Room Service was very fast.  They left my drink off one meal, and when I called them about it, they promptly brought two! My final bill had an error on it but they corrected it upon check-out.

    I'd stay here again for sure.  Due to the higher-than-I-want-to-pay room rates, I usually don't stay at Westin properties unless I'm out on business or unless I find a killer last-minute rate.  But this is my second or third stay at a Westin in the past year, and Westin is quickly passing the Hilton chain as my favorite place to stay overnight.

    04/07/10 | Link | Rating: 4.0
    242. Euge R.
    The best Hotel in Seattle. Located in walking distance of all of Seattle's attractions and has a direct rail access to the Space Needle.   The view is just simply amazing from floor 24 to 30 and  beyond. On a clear day you can see Puget sounds legs stretch from east to west.  The view of the Space Needle illuminated is priceless.  The suites are very luxurious and comfortable and did I mention the view.  The service is excellent and lounge in the lobby is nice place to wind down and mingle.

    30/03/11 | Link | Rating: 4.0
    243. Susan L.
    $$$ indeed!  Parking costs $40+.  There's valet and nonvalet.  Also,  should park in plaza across for $10.  DOH again.

    13/05/12 | Link | Rating: 4.0
    244. Jay B.
    We actually enjoyed our stay for the most part, with the exception of one incident that really put a bad taste in my mouth with the front office staff; which I'll explain later.  

    Location-wise - it's very close to the light rail that takes you to the Space Needle, and practically everything else is within walking distance, unless you need to get to Alki beach or something, but that's not typically that big of an issue for most.  

    As with most downtown locations; if you're gonna keep a car there at the hotel, you're gonna definitely have to pay a good amount in parking charges...WITH tax, comes out to about ~$40 a night for valet; self-park is only like $2 cheaper a night, and not worth parking yourself, because you have to drive all the way up and the access elevator to the self park is not directly accessed from the hotel.  We needed to get to quite a few places, plus the wife is 7 mos pregnant, so we opted for the car.   Probably cheaper parking near by, but it's tough to always walk back and forth like that.  

    We also swam in the pool facility while we were there, which could have used a little more maintenance, the water level was pretty low and we weren't sure when it was cleaned last.  But all in all, pretty enjoyable.  

    Only free internet is in the lobby - otherwise you gotta pay $10 a day from your room, which kinda sucks.  Luckily I had my own broadband access so it wasn't that big of an issue.  BUT, if you just need internet to print airline tix, it's free downstairs in the lobby as well, so that's pretty cool.

    Now onto the unfortunate incident.  Btw - when booking hotels, you might want to make sure you check what's going on that weekend as far as events, either within the hotel, or close by.  We had the dumb luck to have experienced our first night at the hotel the same night proms were being held close by and another even @ the Westin,  So when we got back from dinner and it was time to go up to our room; there were no less than 30-40 people waiting in front of the elevators trying to get into their rooms.  We checked on 4 different floors with no luck; tons of people waiting at every elevator lobby.  So we decided to take a seat in the lobby area while I tried to ask the front service desk if we could somehow take a service elevator up.  Now i wouldn't have asked for this if the wife wasn't 7mos with child and very tired.  The front desk lady not only was unwilling to help us, but was pretty rude about it.  Even the service staff was more willing to help us out, but by the time they told me they were going to try to send someone to get us up; the elevators finally cleared up and we were able to go to our room, after FORTY MINUTES of waiting.  I wish I had gotten the lady's name; I was just so tired and more worried about the wife and frustrated that I didn't even bother talking to someone for the duration of our trip, we had better things to do.   Just sucks that one staff member is the one that stood out above the rest of the friendly staff.

    17/05/12 | Link | Rating: 2.0
    245. Alex C.
    Westin has nice rooms, a pool and jacuzzi, and nice workout rooms. The restaurant is satisfactory but pricey as one would expect in a hotel. I stayed here for a week for a conference and enjoyed that it's located centrally in Seattle. It was walking distance to most of the sights.

    14/07/13 | Link | Rating: 4.0
    246. Jeffrey S.
    I've stayed in both the W and Sheraton in downtown Seattle, and this property is the worst of the 3 (but still nice).  Its a bit pricey and isn't really much nicer than the Sheraton (which is much cheaper).  Its usually about the same price as the W.  Again, if your looking for value, this place is ok..

    24/06/13 | Link | Rating: 3.0
    247. Bjorn P.
    Excellent location, slow elevators, expensive menu and an overall average westin. Price per night is good though.

    01/07/13 | Link | Rating: 3.0
    248. Aidan P.
    This is one of the older Westins that I have stayed in, but still the quality you come to expect from a Westin.  The rooms are spacious, everything works like its supposed to, and if you get a room with a view the floor to ceiling windows are nice.

    The location is great - not as good as the Sheraton down the street, but mere blocks away, and actually better if your focus is the food in Belltown instead of the shopping in downtown.

    Service is fantastic, rooms are clean, room service was quick.

    Only gripe is that with the age of the building, on a really windy night you can hear the walls shifting as the building sways, which can be a bit unnerving.

    03/05/12 | Link | Rating: 4.0
    249. Nick L.
    What's your normal first impression when you first get to a hotel?

    For me it's checking in and how smooth and speedy the affair is.

    Having checked in to numerous hotels and experienced all levels this is poor for a hotel chain of this supposed brand. I also have Starwood preferred and used another Westin extensively for a big event at a high cost.

    It's hard to remember a poorer experience.  Firstly, you have a line of 7 people ahead of you, fair enough. But then open more counters? Why have 8 counters if you are just using one? False sense of grandness??? Perhaps a little harsh but when you spend money, waiting more than 15 mins is poor.

    I'll give this an extra star for the nice downtown location.

    16/04/12 | Link | Rating: 2.0
    250. Razzle Y.
    I love this hotel. It's walkable to pretty much everything I needed while apartment hunting. And if not then busable within the free zone to everything else.  My favorite thing about the hotel is the kind of circular rooms. Great views from I imagine any room, giant windows, and just cool with the no harsh angles.
    And the beds, oh the beds they are so comfortable and heavenly.
    Staff is nice, nothing over the top, but nothing terrible either.
    Price-wise it's comprable with everything else in the area.

    08/06/12 | Link | Rating: 5.0
    251. Teens F.
    I wish I could rate this place with 10 stars.   I love being there and love the service I LOVE LOVE the rooms and LOVE LOVE LOVE Seattle.

    The first time I was here was with my family and we had a great suite + additional room for an unbelievable price (got hooked up).  Love the view, the cookies/fruits/champagne that they sent to our room:) on the house.

    The kids love the pool, not the biggest but it was nice for them. What makes the kids happy, makes mom happy.

    I went to the lounge bar downstairs to enjoy alone time and it was nice to be away for a few minutes.

    We had the best view from the 41st floor:)   Nothing can beat our stay here at the Westin in Seattle.  

    Thanks to our host who hooked us up with the rooms and everything else.

    We will definitely be back on our next trip to Seattle.

    28/08/12 | Link | Rating: 5.0
    252. W W.
    Stayed there for 5 nights with two kids.  Room and service was great, what you would expect from a Westin.  Location provides easy access to all the popular destinations and local transportation.

    We parked in the garage next door for $25 a day (unlimited in/out).  There is a very convenient skywalk leading directly to the mezzanine level of the hotel.  

    Only downside is a 'gym' and pool.  The cardio room has lots of equipment but is tucked away on the 5th floor with no windows.  The weight equipment room can barely fit 3 people working out at once.  And the pool was only okay, a bit too cold for me.

    01/09/13 | Link | Rating: 4.0
    253. Karreno A.
    The Seattle Westin is one of my favorite hotels to stay at! The luxurious feel of it truly made a huge impact on me, and i'm looking forward to staying there again. We had impeccable views and were able to see the ocean front and the beauty of the city right from our room. The Heavenly bed and shower were just a cherry on top to get the most pampering out it! I'm looking forward to visiting back!

    26/07/11 | Link | Rating: 5.0
    254. Amy C.
    Very very disappointing :(.. This place is too expensive !!. So sad at the food too , night before my race it's tradition to have a  cheeseburger !!
    Very dissatisfied with this 14$ burger with about 4 wedge potatoes, no fresh produce on the burger :(
    Don't get me wrong this is a very clean hotel ,but just not great enough for me to return and not for that price$

    28/09/12 | Link | Rating: 1.0
    255. Donna S.
    convenient location
    rooms have pretty good view of dt seattle
    average sized room for a westin

    all the amenities you expect~

    check-in/out was very efficient and convenient~ ^^

    07/08/12 | Link | Rating: 3.0
    256. Deanna N.
    I wanted a 5 starish hotel to treat myself to a bath of relaxation as like everyone is super-stressed in this economic downturn, etc.  I bid on priceline 130 and got a room.  I was hoping for the W, but thought ok Westin I still will get their Heavenly Bed and I did.

    Its an old hotel, but the rooms have been modernized.  You can't go wrong with the Heavenly bed and linens.  And I got a view of all of DT from my room.

    Loved their bath products white tea and aloe, double shower head.

    My biggest complaint is no free wi-fi.  My second complaint is they should update the rest of the hotel as they have with the rooms.  

    And parking at 22 bucks a night for a hotel guest is stupidly insane - People "Seattle is not NYC."

    PS Starbucks coffee in rooms also beats other shat regardless of corporate conglomerate.

    08/08/11 | Link | Rating: 4.0
    257. Pam S.
    I don't entirely trust my boyfriend's ability to book travel.  He waits until the last minute, and uses hotwire.  Where you don't know where your'e staying until AFTER you've paid.  It's a crapshoot.

    This time, he struck gold.  The Westin is centrally located, and a great place for us to hole up for a weekend in the rainy Emerald City.  King size bed, good size bathroom, and wonderful staff.

    Bottom line- great place to stay and my boyfriend did it right for once.

    08/12/10 | Link | Rating: 5.0
    258. Peter F.
    My wife's purse was stollen out of her room, while she was in the room!  Apparently, one of two employees who brought her room service took the purse, removed $540 cash, then dumped the purse on another floor.  The management's reaction was to claim that nobody that works there would do such a thing, and leave my sick (she had Bronchitis) and panicked wife to roam the city looking everywhere she had been, when in fact the purse disappeared from the room when she was in bed.  They checked for any use of a pass key or hacking of the lock, but found none.  Management only cared that they would get payed for the room service; they didn't give a damn about the theft.  If you're feeling like donating to a random Westin employee, then by all means, stay here!

    31/03/14 | Link | Rating: 1.0
    259. Grace L.
    The Westin has been good to me.

    The bf and I were booking a night in Seattle and found a good deal on the Westin and were stoked.  We actually arrived before 11 a.m. because we just got back from a cruise and headed for the hotel to see if they would grant us early check-in... they did! Plus a free upgrade! The room was gorgeous (and huge as compared with the cruise ship staterooms) and we had an amazing view of Lake Union.

    Upon entering the hotel, the taxi dropped us off at the lower level and we had to go up to the lobby and it was beautiful & modern. Simple and elegant.  We checked in swiftly (less than 5 minutes) and headed straight up to our room.

    The elevators in the South Tower sounded really scary, going super fast and a bit shaky with the wind whistling.  It makes for an entertaining ride.

    On the plus side, Starbucks proudly served and the heavenly beds, pillows, blankets were simply heavenly.  The heavenly shower was a bit disappointing, not that it wasn't great, it just felt like a standard shower, not as "heavenly" as I hoped it would be.

    All in all it was a wonderful stay and I would definitely come back if I'm in the Seattle area again.

    17/08/11 | Link | Rating: 5.0
    260. B W.
    Typical Westin hotel.. but PARKIng is seriously crazy!!!! $32 something AND 22% tax?????? Is that even legal ? I mean 9.50 is already enough but 22%tax? R they the mofia of IRS?

    28/02/14 | Link | Rating: 3.0
    261. Dennis S.
    The hotel was located in a very convenient area near the waterfront and close to shopping and tourist attractions. The staff was very friendly and the place was well managed. The housekeeping was also good. Other than the check in being a little slow, I was happy with the staff.

    On the negative side, it only has a single restaurant for such a large hotel and worse it has a very small; almost embarassing gym/workout room. The rooms are on the small side and somewhat outdated although they were clean and everything worked although I had to call to have the shower drain unclogged. The walls were paper thin and I could hear the conversation of the family next door even though I tried raising the tv volume to avoid doing so. That was a major negative.

    This is far from a 4 star hotel. The staff makes up for much of what the hotel lacks but for convenience it is good. For amenities it is poor.

    23/07/12 | Link | Rating: 3.0
    262. Andrew T.
    This Westin, like every Starwood property, continues to really underwhelm me. There must be something I'm not getting here.

    The hotel is still shabby. Rooms are well used and abused, and the entire hotel reeks of alternately, heavy, heavy cigarette smoke (in fact, they had ionizers in the elevator lobby on my floor, running full blast, making little headway) or unwashed body odor. It's really a nice one two punch, let me tell you.

    Plus, my prime annoyance, a desk lamp controlled by a light switch all the way over by the door to the room. OK...whatever. But the convenience outlets on said lamp are also controlled by the switch, which is why my cell phone is completely dead right now. Shame on me for not checking...but that's just a stupid design.

    Everything you need to know is in the following statement: I got this room on Priceline for $100, and that was a ripoff.

    27/05/11 | Link | Rating: 2.0
    263. Selina L.
    The hotel itself is walking distance to all the shopping areas and it's walking distance to the Pike Market.  This is a clean hotel and spacious room for my husband and I. We were here to for a getaway weekend trip from SF and had a good time in the hotel.  We stayed at the South Building of the hotel on the 15th floor, our room has a good view of downtown.  

    The only minor issue is the swimming pool is on the other side of the North building so walking over there is not a problem.  But just bring your dry set of clothing to change and a bag to carry your wet swimming suits.  Because we don't have the direct access from the elevator back to the other bldg.  So, that was a bit inconvenience and I didn't feel like walking across the lobby with a towel on that day.  Otherwise, I would not mind returning back to the hotel.  

    By the way, there's a parking garage on 5th Avenue next door that is not associate with Westin Hotel but it's also called Westing Parking Garage that you can park there for a cheaper cost.

    13/05/12 | Link | Rating: 4.0
    264. Richard S.
    The Westin Hotel is obviously a nice hotel. However I can't give this hotel a favorable rating based purely of some it's policies.

    First off, let's not kid ourselves about price. The Westin is a higher end hotel and you are going to pay premium rates, and your room will be nice.

    So taking that into consideration, when you settle into your room and learn that access to the Internet via ethernet cable or wi-fi is going to cost you $10 a day (per device) you assume it must be a joke. I don't particularly care that wi-fi is available in the lobby. There are toilets in the lobby too, but that doesn't mean I feel like making the trek down every time I need to take care of some business.

    It's 2011. Internet access isn't a luxury feature anymore. I can get wi-fi for free at the Starbucks. On sheer principle I expect more from a 4-star hotel. Charging guests $10/day for Internet is a classless and tacky policy.

    Westin, if you're so hard up for cash that you need to nickel and dime your customers like this, maybe you should sell your buildings to Best Western.

    25/04/12 | Link | Rating: 2.0
    265. LB D.
    Have attended Several events here over the last few years and each time I am not disappointed.  They know what is going on, where it's going on and have extensive knowledge of the downtown area and are happy to assist you.  Thanks for making my visits here great!  Hope to actually stay over at your Hotel some night!

    01/10/12 | Link | Rating: 5.0
    266. Anne J.
    I went to Seattle for a conference that was hosted at the Westin. I also stayed here throughout the conference. I was on the 33rd floor and had a beautiful view, though I was just right (...east? sorry, i'm terrible with directions) of the view of the Space Needle. It was centrally located in downtown so I could easily get anywhere I needed to. The conference rooms were set up well and spacious. Only complaint was the spotty Wi-Fi, but when you get 750 people in one room, it's kind of hard to make it work.  

    The staff at the hotel made me feel extremely welcome and were hospitable on all fronts. The first evening, I ordered room service and it was quick, beautiful plating, and delicious food. I was floored.  Then, I realized I forgot my toothpaste. One quick call to the front desk and it was at my door within minutes.  They seemed to truly care about making their customers happy.  I don't know if I would stay here again simply because I'm not sure it's in my normal price range, but if I had the chance, I definitely would.

    03/08/12 | Link | Rating: 5.0
    267. Darren W.
    Stayed at the Westin over a weekend and enjoyed my stay here. The room was very clean, decor was very updated and modern.  I really enjoyed the large flat screen TV and most rooms offer great views.  Unfortunately the bed was a little too soft for my liking, my body just sank when I was on it.  The same can be said for the pillows, I was better off just not using a pillow at all.  The staff was extremely friendly and helped us out when trying to figure out how to get around Seattle.  It was also nice to know that you need a room key to use the elevators after 11pm, I felt very secure in my room knowing this.  When walking in the halls, I was able to hear these girls right next door to us, but once I walked into my room I couldn't hear them at all.  The room was very quiet which is always nice when you're on vacation.  

    Overall, I had a great stay at the Westin.  I got a really good deal on Hotwire where they choose the hotel for you.  This is a great place to stay if you're visiting Seattle.  Walkable to mostly everything, great location. Pike Place, Space Needle, Nordstroms, etc are all very nearby.  There's a Mcdonalds across the street and one of the best doughtnut and coffee shops, Top Pot Doughtnuts a couple of blocks away.  Great hotel, great location and all for a great price.  Will definitely want to stay here again if I ever come back to Seattle.  I probably will come back, I love Seattle.

    07/12/12 | Link | Rating: 4.0
    268. Amy T.
    Stayed here for 2 nights since there was a promotion and shopping was close by.

    I love the location.  Everything is within walking distance and the view isn't bad.  

    The bed was nice and fluffy, but it wasn't entirely comfortable so I kept waking up at night.  The room feels a bit cramped and the bed is angled to save space.

    The lobby lounge was lively at night and if we didn't have to head out for dinner plans, we might have stayed for a few drinks.  Surprisingly, I liked everything about this hotel other than their room.

    07/07/11 | Link | Rating: 3.0
    269. Ali A.
    I just came from a meeting at this hotel and stayed at the Westin for 2 days.  There is one good thing about the hotel and that was its location, but other than that I would not stay at that hotel ever!  The service was poor, the aesthetics were dated, and the hotel was unkempt! The worse part in my opinion was actually their elevator service.  Mid day as I was trying to go to my room to pick up my stuff to check out, I had to stand and wait for the elevator for 30 minutes to make it to the 12th floor, and after 30 minutes of waiting decided to just walk down the stairway with my luggage!  This is actually a hazard....what would a person with arthritis of the knee do? Or what if a patient has a heart attach and has a room on the 37th floor....would the EMS need to walk up to make it in time to try to save the patient?  
    Words cannot describe my disappointment!

    23/07/12 | Link | Rating: 1.0
    270. Drew A.
    Don't understand what all the fuss is. If this is one of the Westin's best -- then they have alot of problems. Would have expected alot more... Esp for the price you pay.

    Room was clean and comfortable. Larger than most. Rooms are a little outdated - and I don't get the layout of the room.

    Had a hard time connecting to the Wi-Fi...ended up just tethering my phone for internet access (This is a tech hub, right?)

    TIP - the homeless people outside (even if dressed nice) are not the hotel valet/bellmen.

    30/10/12 | Link | Rating: 3.0
    271. Arlene C.
    When you stay here, be prepared to pay for EVERYTHING.

    Westin offers self-parking and valet but their parking fees are outrageous.  I should not have to pay for parking when I am staying at a hotel.  

    To access their "internet room" you must use your room key which I find inconvenient.  They also charge you for internet service and all printing.

    The one saving grace is their beds, large, comfortable, fresh and crisp sheets.

    So, the question is . . . . would I stay here again, mostly likely not.  I am sure I can find other comfortable beds and not feel like I was taken advantage of.

    Any suggestions?

    24/02/13 | Link | Rating: 3.0
    272. C C.
    Decent hotel, but the beware the Starwood program it's an absolute mess. Lost account info, site won't post reviews unless they have at least 5, and won't post negative comments.

    Beware the recent Westin Seattle offer of a $100 gift card for each night of your stay. You have to pay WELL OVER $100 extra per night to get the gift card. They obviously take the "preferred guests" for absolute fools.

    16/11/13 | Link | Rating: 2.0
    273. Brian G.
    My check in experience here was a disaster that soured the rest of my stay:

    In the interest of full disclosure, I completely messed up my reservation.  I'd reserved for a day earlier than I'd intended on arriving.  I discovered this at check in, and felt foolish.  I was also informed, in no uncertain terms, that I'd be charged for the night I'd "missed" --- whoa!  I'm still trying to get over my mistake!  The check in clerk continued, from this moment forward, to fail at every turn.  

    I'm a Hilton Gold Member, and an IHG Platinum Member.  I travel a lot.  I'm used to receiving a little bit of priority treatment at the hotels I visit, so I didn't think asking for the missed night charge to be reversed would be an unreasonable thing to do.  The desk agent looked at me as if I'd asked her to chop her leg off and give it to me.  She refused to let me finish my sentence!  And this is where the whole experience really turned.  I asked her to speak with a Manager.  She said she would.  I watched her walk down to another person behind the desk, and walk back within seconds to report the Manager had also declined my request.  It was physically impossible for her to have had a conversation in the amount of time I witnessed.  Insulting!

    Defeated, I accepted my punishment (that's what it now felt like) and headed to my room.  There was a giant greasy forehead shaped smear on the window to greet me, and several yellow pillows that were missing their pillow cases.  After this, I collapsed on to the bed and logged on to Facebook to post a complaint on their local page about my experience.

    The Manager called me almost immediately, and apologized and took care my initial request, but by this point the damage was done.  I'd been made to feel inferior, and had been greeted by a depressing room.

    The rest of my three day stay?  It included daily charges for wifi, and a missed visit by Housekeeping.

    In the future, you'll find me at the Hilton down the street.

    17/07/12 | Link | Rating: 2.0
    274. Oanh L.
    Clean hotel with a great view of the space needle. The staff is very happy and helpful in putting us in a room with a better view. Love the modern shower head with rain effect and offering a hand held shower head. However it would be nicer to have stronger water pressure. The peep hole was too high for me I'm 5'2 by the way. The doors could use a fresh coat of paint and new door knobs the brass one looks dingy. Parking is steep. Only $5 difference between valet and self park. I think it sucks that you can't put personal items in fridge and if you did they would charge a ridiculous "cleaning fee." The room is very clean and the bed is comfortable. The gym is clean and has 2 workout rooms.

    21/09/13 | Link | Rating: 4.0
    275. Rob V.
    Nice place very friendly, great room with a nice view. Convenient to the monorail, Westlake center, downtown and Pikes market.

    24/11/13 | Link | Rating: 4.0
    276. Rox R.
    Excellent Hotel. Love everything about it. Would definitely come back.

    12/11/13 | Link | Rating: 5.0
    277. Glaciala A.
    Stayed here using a summer AAA special advertised on their website for only $99 a night, which was pretty awesome and way cheaper than other hotels in the downtown area that aren't as nice. Thru the tips of others, I definitely recommend self-parking (the garage is actually connected to the hotel), and it's $25 a night, versus paying the $40 for hotel parking.

    18/07/13 | Link | Rating: 4.0
    278. Vicky L.
    Love Priceline!!! :) Jenn W and I took a ladies trip and left our hubbies behind at home to take on Seattle.

    You can't beat $70 a night for the Westin in downtown Seattle. Check in was a breeze, the front desk upgraded up to a high floor with a perfect view of Elliott Bay and the Space Needle. Room was cozy due to the tower layout but the bathroom was large and generous. Beds were divine to sleep on and location is super convenient.

    We scored with great parking spots on the street next to the side entrance and avoided the crazy valet prices here.

    There's also free internet in the lobby if you don't want to pay an arm and a leg!

    25/10/11 | Link | Rating: 4.0
    279. Lee G.
    This is the perfect hotel for exploring Seattle...the location can't be beat, walking distance from everything a tourist would want to see or for a businessman with multiple meetings in downtown locations. It worked for me on both levels. The rooms are very nice, the views (at least from the 33rd floor) are spectacular, and the food in the restaurant is terrific (and very reasonably priced). This is going to be my new home base when I visit the city. My only quibble is that the picture on my TV was lousy, like it was coming in over a bad antenna.

    31/08/13 | Link | Rating: 5.0
    280. Nicole L.
    This is a very standard touristy-business hotel. I stayed here for one night, and I wouldn't say there was anything spectacular about the service I received or the accommodations of the room. The room was pretty spacious (two queens) and had a nice view of the city. Service itself was decent but not stellar.

    Some problems that I had with the room was that one of the telephone handsets weren't working and my coffee maker was broken.

    Amazon footed my bill, but I think the room was around $120? Merp.

    26/01/12 | Link | Rating: 3.0
    281. Keith G.
    Nice rooms.  They (room with a king bed) could use a larger dresser to place your clothes. Hotel is centrally located within 0.3 miles of the link light rail (transportation to the airport), monorail (trans. to the Seattle Center/ Space Needle), and trolley.  If you don't like being in the heart of downtown, I would recommend staying at the quaint Four Points Sheraton (0.3 miles to the Seattle center).  From the Four Points walk the short distance (0.3 miles) to the Seattle Center/Space Needle and take the monorail to downtown (0.7 miles).

    21/06/14 | Link | Rating: 4.0
    282. James R.
    Nice hotel. I'd stay there again. Room was decent sized, but the beds were unbelievably comfortable! Only downsides? Water pressure was almost zero which made for great fun when brushing your teeth, shaving, etc.

    10/12/13 | Link | Rating: 3.0
    283. Paul R.
    We booked this hotel via Hotwire and to be honest, we could not have been happier. I read reviews about people who booked through it and were treated differently but when we arrived, our concierge was very friendly. We chatted about our travels down and asked if there was any chance of an upgrade and boom! We were moved upto the 22 floor into a nicer room for free. The pool and hot tub was relaxing and there was also a decent gym with chilled cloths. The hotel was extremely clean and updated with a nice bar and lounge with affordable drinks. Make sure to request a room away from ice machines or elevators. If you stay here you will NOT need your car as everything is within walking distance such as pike place market, downtown shopping, and the monorail station is literally across the street which takes you directly to the space needle within 2 minutes. When you book this hotel, I'd suggest hunting for deals because they do price match. Also, when we arrived for the weekend, they asked if we wanted to sign up for a special rewards program for free, and I highly suggest you do because we had free wifi all weekend, a 4pm checkout, and free bottled water and coffee.  Use your common sense when checking. Don't demand anything. Ask how their day has been and explain how you have been traveling and looking forward to your stay and they will treat you well. I will return here!

    03/02/14 | Link | Rating: 5.0
    284. Sarah A.
    My husband and I chose the Westin for ourselves and our guests the weekend of our wedding, and we had a really great experience.

    We started out several months prior by comparing prices and touring several of the downtown hotels. We felt like the Westin was by far the best value for the money. We met with Jay Cox, who is the Business Tavel Sales Manager, and he worked with us to reserve a block of rooms for the week of our wedding at a discounted rate of $149 per night (normally about $225/night).

    The Westin is right in the heart of downtown, has great views, and is within easy walking distance to shopping, restaurants, and the theater district. It's also close to the Pike Place Market and the Space Needle. There is a large lobby and bar area downstairs where you can meet up and socialize, and the hotel was a short 12 minute cab ride to our wedding venue in Georgetown. Parking in downtown Seattle always comes at an additional cost, so we made sure to warn our guests that they should plan on paying $25-$40 a night depending on whether they parked in a street lot or at the hotel itself.

    I wanted to book a suite with two adjoining rooms for myself and my bridesmaids, and so our guests would have a common area to gather and hang out. We chose a specific suite in the south tower, but a few weeks before our wedding we learned that the hotel had pushed back some renovations and the rooms I had carefully selected were no longer available. However, they were able to book us into the Imperial Suite (46th floor, north tower), which was larger but had no kitchen amenities (kind of a bummer). But we made it work and all our guests seemed to really like the suite as well as their individual rooms.

    The staff was very helpful and brought up complimentary roll away beds and full length mirrors which made getting ready in the parlor with all my bridesmaids very fun. My photographer got some amazing pictures from the room as well. Jay felt bad about switching our rooms at the last second, so he actually had chocolate covered strawberries and champagne sent up to our room for the wedding night, which we thought was such a nice touch.

    For what we were looking for the Westin was absolutely perfect, and we were very happy with our choice for our wedding weekend accommodations.

    07/11/12 | Link | Rating: 5.0
    285. jazzy l.
    Thanks to ALL YELPERS reviews on this hotel. It was really informative.

    The essentials:

    There is a "skybridge" on the second floor which connects the parking garage directly to the hotel. It basically is  $25/ per 24 hours with in and out privileges.  They will ask you to right down your name and hotel # to verify you are a hotel guest at the Westin.  This lot is called the Westin garage on 2010 5th ave.  Otherwise Valet parking is $42 or $45/night.

    Scored a deal that was $69/night. Seattle tax not included.

    Very convenient walking distance to NORDSTROM (flagship) and 4 blocks on Stewart street to Pike's Place.

    Beautiful views of the Seattle Needle. Clean bathrooms. We just didn't like the air vent right above us while we slept. It made our mouths really dry.

    No free coffee.  Fridge was stocked with hotel snacks.

    22/04/12 | Link | Rating: 4.0
    286. Justin O.
    Do they even clean the rooms?

    Room had numerous black hairs in the bathroom. I was about to open the complementary bottle of water and suddenly noticed that someone had already drank from it - creepy. And the coup de gras was when the alarm that the previous person set went off waking everyone up. Thanks Westin, didn't know this was a rebranded Motel 6.

    I think the location is awesome though.

    30/09/12 | Link | Rating: 1.0
    287. Julie G.
    I liked this hotel.  The bed was comfy with the down comforter, the heater in the room worked well.  Kept me nice and toasty.  I like their green tea shampoo, conditioner, & body lotion.  The hair dryer in the room worked well too.
    It is very close (1block away) from the Bartel Drug store on fifth and also a McDonalds on 5th.
    Stayed here during a business trip.  

    FYI - The SEATAC airport taxi area is a little weird.  You have to go pretty far to get a taxi down past the parking garage.

    11/01/13 | Link | Rating: 5.0
    288. Jessie W.
    me and my bf stayed in Westin for 2 days, the room is pretty nice and clean. But one thing make me feel sick, we decided use the pool and jacuzzi just relaxing after whole day walking. When I sat in jacuzzi, the water just warm ( I think they put bleach in jacuzzi, that's why I cant open my eyes and I feel uncomfortable). Honestly, I smell the water is not "fresh" and strong stain!!! I even can't stay in one minute! Highly don't recommend use their pool and jacuzzi!!!! So dirty!!!!!

    31/12/13 | Link | Rating: 2.0
    289. Adrian H.
    Shower mars an otherwise good hotel.

    Overnight stay in Seattle, so I'm staying at a hotel right down town - the Westin Seattle.  This is one of the more recognizable buildings in downtown with its twin round towers housing the rooms.  The facilities are great here.  The gym is in the north tower if that matters to you.  The workspace is one of the better ones, although the electrical outlets on the side of the desk were unplugged in my case, and good luck finding an alternate one.  The TV was comfortable to watch from the bed, but each room has a nice seating area with an occassional chair and a couch.  The bed is probably the most comfortable bed out of all the chains I stay at.  

    So, what is wrong with this hotel?  Three stars?  The shower is among the worst I have ever come across.  The "warm" area of the shower is razor thing and when you set the temperature to be warm, the water that comes out is a dribble.  It's hardly enough to get you wet.  

    My other complaint is the lobby bar.  Sure, it's expensive - it's in a hotel.  But do the staff have to be so indifferent and slow?  If I'm paying through the nose for my drinks, at least have the courtesy to be reasonably efficient in getting those drinks.  I'd rather go to a local bar - better service and better drinks.

    If you are in town, I'd suggest the Pan Pacific, which is just a few blocks away - not as convenient to down town, but still a better hotel.

    06/02/13 | Link | Rating: 3.0
    290. David H.
    The circular hotel looks dated and 1970s when it was in fashion.
    However everything from checkin to stay was perfect.
    Staff is excellent, room faced Seattle Needle, and that Westin heavenly bed was incredibly comfortable.

    In addition, it was right across the street from the Seattle light rail.

    It really helped me during conference where I was spending 12-14 hours out.

    16/02/13 | Link | Rating: 4.0
    291. Randa S.
    We loved this hotel! The staff was fantastic and so welcoming. We loved our room on the 25th floor and enjoyed the beautiful view. The bed was, well - heavenly and we thought the entire experience was top-notch!

    One nice thing about this Westin is that it is so close to great attractions. We loved walking to Pikes Place and had a great dinner on the pier.

    I would stay here again anytime! Loved it!

    09/07/13 | Link | Rating: 5.0
    292. Kitty Kat D.
    We just visited Seattle for the first time last week. We've had really good luck with Westin Hotels and this was no exception. The hotel staff was extremely friendly and helpful, and even gave my son a kids play kit upon check-in. My son is 3, and has been calling it his treasure bag. It goes with him everywhere. Totally changed his life! We were asked if we wanted free wi-fi for the weekend and given a code. That was a nice touch.

    The room was clean, we had a great view of the Space Needle, and it was fairly central to just about everything we wanted to do. It was one block from the original Nordstrom. Being a shopper, I was super excited about that. Its also 1 block from the monorail that takes you to and from the Space Needle. We woke up late the last day we were there and called to see if we could by any chance get a late check out. It was no problem and they didn't even charge us. There is a burger bistro called Relish (there's also a famous one in Vegas) that we didn't get a chance to eat at, but I definitely wish we would have. There's also a nice, large bar across the lobby that was super casual and seemed to be quite the hang out spot. If my son wasn't with us, we definitely would have hung there.

    The only reason I am not giving this 5 stars is because of the outrageous self-parking price. It was $41 a day.

    One more thing, when we received our bill a few days after checking out, we noticed there was a charge for a bottle of wine. I'm assuming all the goodies are censored like most major hotels have gone to, and my son must have moved it or touched it. We did not drink any wine on our trip.  My husband called to ask what the charge was for and without question, they refunded us our money.

    Great customer service is hard to find but because of how well we have been treated, we will continue to be Westin customers! If we ever return to Seattle, this will be our hotel!

    16/07/13 | Link | Rating: 4.0
    293. Tanvir H.
    Pretty good for a corporate hotel in the middle of most of the attractions.  Not far from Seattle Center or Pike's Market Place, a couple of blocs from the train to the airport.  Rooms were clean and looked like they were newly remodeled, great shower, and amenities expected in a four star hotel.  Elevators were awful I have to admit and not the best bar.  Definitely more of a corporate clientele, very nice and friendly front desk staff.  Do not make a phone call as I did to find my cell phone as they charge almost $8 a min.  Great view of the Sound, great drug store across the street.  Right in the heart of downtown Seattle.

    18/12/13 | Link | Rating: 4.0
    294. Jeff F.
    Rumor is they renovated the Westin. False. Location is still the best part of this place. Sheraton (at roughly the same rate) edges out the Westin in terms of rooms, Plat benefits (lounge) and gym

    19/05/13 | Link | Rating: 3.0
    295. Tyler S.
    It's a pretty typical run of the mill over priced hotel.  

    - Service is decent
    - Clean
    - Soft pillows
    - Decent look and feel
    - Great view
    - Great location

    - Staff feel *very* "Corporate Drones" running through the motions on scripts or something
    - 1.5mb wi-fi feels like it's 1999 and I'm on dial up. (That's the premium plan, btw)
    - Anything in the hotel is ridiculously over priced (e.g.,  can of diet coke is $4)
    - Cable channels are fuzzy.  (not entirely sure how this got overlooked)
    - Shower head is placed right around lower chest for a 5'10 man
    - There's really nothing anyone can do if you have a complaint, beyond what's set up

    Will likely chose somewhere with a little more character and life next time.

    24/04/13 | Link | Rating: 2.0
    296. Kim H.
    We came here after a horrible stay at the Edgewater. Yes, boutique-y hotels are more quaint, but sometimes you want a corporate property that you know won't disappoint. Our room was on one of the higher floors with a beautiful view of Puget Sound. It was absolutely gorgeous. The giant King bed faced the big windows, looking out on the water. The room rate was $209, which is pricey, but on par with the Edgewater and the Westin is WAY BETTER for the money. There were no noise issues. The staff was very nice and helpful. Location is great. You can walk to Pike Place, down to the waterfront, or around the surrounding streets for some downtown shopping. Great restaurants are nearby. I'd stay here again.

    24/03/13 | Link | Rating: 4.0
    297. Juliana Y.
    located in a very convinient area, the rooms are nice and clean.. nice view.. i was so thankful to have the room all to myself.. the customer service area was really nice also.. they lend out umbrellas.. which is great b/c you dont have to worry about bringing one when you visit.. everything is walking distance.

    18/03/14 | Link | Rating: 3.0
    298. Jae K.
    I stayed there for two nights.  

    Overall, the experience was very pleasant until I received the list of extra charges;
    -$41 per day for self-parking
    -$7 for operation persona
    -$.67 for refreshment center.  

    When I confronted the charges, they removed all.  I parked at the next door because it's $25 per day.  The parking garage is actually connected to Westin's north side via a bridge.  If you park at the hotel garage on the south side, it's $41 per day.  I wanted to put my milk bottle in the refrigerator.  Now, the refrigerator was full of expensive water, juice, and liquor.  I had to "move" 4 water bottles about 8 inches to make room for my milk bottle.  The hotel said it has sensors, so they had to charge $7 ("operation persona") to reset the sensors even though nothing is taken.  I was going to pay and never come back to the hotel, but the clerk took care of the charge.  I thought that was fair.

    The Good:
    First of all, the location of the hotel is awesome - close to the market and the monorail which will take you right to the Space Needle.  The hotel has a good exercise room with nice machines.  The pool is also heated and the spa looked relatively clean.  When I asked a clerk about the Wifi charge, the clerk mentioned I could just join their reward program and there will be no fees.  She was super friendly and she enrolled me right over the phone and the bill really showed "zero" charge.  Awesome.  They also provide complimentary Starbucks coffee at the lobby.  The bed was very comfortable and the room/bathroom were very clean.

    Now, I know a little bit more about this hotel.  I would not mind coming back to the hotel.  I think they should reconsider the high parking rate, the Wifi charge, and the refrigerator mess.

    03/01/13 | Link | Rating: 4.0
    299. Sarah L.
    Great hotel in a central location with Westin's usual great service.

    1. Walking distance to restaurants, shopping, and the market.  This is the hotel I always stay at when I'm in Seattle due to the excellent location of the hotel (I stick with SPG hotels).
    2. Nice view of the city
    3. Great service
    4. right across the street from BoA
    5. Free wifi for hotel guests
    6. Great room rates (my room rate was $149. can't beat that rate for the location.

    1. The hotel is dated.  The circular shape of the hotel reminds me of the Westin Bonaventure in LA (similar concept).  
    2. Parking is ridiculously expensive, avoid it if you can
    3. My room is a bit dusty.  Certain section of my closet doors have thick layers of dust

    13/04/13 | Link | Rating: 3.0
    300. Albert A.
    I must say,  the City View rooms are a little misleading. They're obstructed! It would have been more honourable for the hotel to just give the rooms a regular name. To be honest I felt a bit ripped off and would have just got a regular room if I knew. I did find the initiative of paying $5 per night of no room tidying a fantastic move - nevermind that the hotel is saving much more than $5, it really encouraged me to come to the party and conserve a bit of the planet.

    22/06/13 | Link | Rating: 4.0
    301. Amanda G.
    My favorite hotel. I love the consistency at this Westin. I can't believe other people are complaining about the "circular shape". Lord, get over it.

    The staff is always friendly, but not trying to pry. Rooms are modern and comfortable. Parking is overpriced, but it is everywhere in Seattle. The location is amazing. If you're gonna pay the money, why stay somewhere else?

    26/04/13 | Link | Rating: 4.0
    302. Ralph L.
    I lost my shit when we walked into my hotel room and I saw the 31st floor panorama of the water--from Great Wheel to Space Needle. And the room was curved outward so we could see just that much more. It took me a few mins to unsmile after that first experience.

    Beds were comfortable, everything was clean as expected, the dual shower head is nice. Location is pretty damn good--directly adjacent to the South Lake Union Trolley (S.L.U.T.) for some Serious Biscuit brunch action and quite close to the Westlake station for everything else. Walking to Pike Place Market is fun too.

    04/09/12 | Link | Rating: 5.0
    303. Bridget B.
    My husband and I had to stay here for a week for his work. First we stayed at the Silvercloud (which we didn't like) and then moved to the Westin. In general Seattle was under siege thanks to Pax and Bumbershoot happening so I was figuring things were going to be lousy no matter where we stayed.

    The Westin was surprisingly good. It looked a little outdated but our room was nice and airy with great views, the bed was super comfortable, and the shower was fantastic. Plus they are pet friendly and even gave us a bed for our puppy which was awesome!

    The restaurant was also good, and it was pretty cool, you get a $5 voucher for every day you eschew room service, which again is pretty neat especially if you aren't into wasting water by getting new sheets/towels every night.

    My only real complaint was that while we had the "do not disturb" sign on the door, housekeeping kept calling us, which was kind of annoying since they managed to call every time my puppy had fallen asleep and inevitably woke him up.

    09/09/12 | Link | Rating: 4.0
    304. Pui S.
    I enjoyed staying here. Great service, great staff & beautiful hotel.  I can walk to Pike Place or convention center within minutes. What a great location.  Free internet at the lobby.   I love the warm pool & the huge Jacuzzi!

    Like most major cities, downtown parking is EXPENSIVE.  There is an Ampco System Parking about a block away.  I also saw Avis right across from the hotel (the sign says Monthly Parking - maybe they can suggest or offer you a deal).

    24/09/11 | Link | Rating: 5.0
    305. Paul M.
    This tiny bed and breakfast really knows how to function in a large and impersonal space.  It's never been done like this before.

    15/08/13 | Link | Rating: 4.0
    306. Elle S.
    I love the Westin. If I get a chance to use their hotels, I do. The Heavenly bed is about the only place I want to sleep when I travel!
    I booked a stay with Westin Seattle via Expedia, then one week later (6 weeks ahead of the event I scheduled for ) I had an emergency that required cancellation of the two rooms we had reserved. Becasue of the booking policy, Expedia sent me to "Johnny" at the Seattle Westin to have the mandatory fee removed since Expedia was willing to do so with their authorizatin. Johnny total JOKE, he kept laughing at me -- telling me there was nothing he could do, that Expedia made the decisions to bill us $200.00 for each room cancelled. Thats $400.00 for two rooms that we wont use, that Westin can now rebook (making that double dipped income for them AND expedia)."Johnny" then said, laughingly, that even though they dont take my credit card, and cant bill me, that I could talk to his supervisor LAURA, maybe she could help. I kept calling back like they said, since she was always in a meeting.WELL LAURA is never there. And no one at the Seattle Westin will help. I have made 6 days worth of calls to Seattle and Expedia. Beware how you book. WE booked through expedia because the Westin site said they were full for this location at that time BUT expedia had access to that bank of rooms so essentially we were forced to use a provider. BUYER beware. I hate writing negative review. I love the Westin, I think they need either a better relationship with Expedia, or better internal communications. If I were Johnny's supervisor, Id fire him for a total lack of customer service skills. Laughing at your consumer?? Really??

    10/04/14 | Link | Rating: 1.0
    307. Andrea S.
    Shabbiest Westin I've seen in a long time. Extremely poor housekeeping, rooms and furniture need updating, elevators and lobby look tired and worn. Staff seems attentive and service-oriented and location is convenient. Self-park in the attached off site garage for a lot less $$$$$.

    26/08/13 | Link | Rating: 2.0
    308. Briana S.
    This Westin isn't up to par. I stayed here in June when I was in Seattle on business. As a starwood platinum member, and the close proximity to my office made this a natural choice.

    Wow, this hotel is a disappointment. Checkin was OK, but I was put in the far tower, which is quite a hike from the lobby. I was rewarded with a room on a low floor, but with a nice view of the Space Needle. The room had the signature Westin Heavenly Bed, westin amenities in the bathroom and the usual furniture. I decided to watch TV from the bed. After changing into PJs, I hopped into the bed, only to find a soaking wet mattress--odorless and colorless, but soaking wet nonetheless (please let it be water!). How housekeeping missed this is BEYOND me.

    Needless to say, I immediately called downstairs. The person I spoke to didn't seem too alarmed, but offered to move me to another room. He told me he'd give me 500 star points for my "inconvenience." I'm not trying to get a freebie or anything, but that is seriously one of the grossest things I've ever had happen in a hotel, and he just saw it as an "inconvenience". It's not like a power outlet wasn't working--that's an inconvenience.

    Anyway, they sent a bellman up with new keys and I went to my new room where everything was fine. I showered immediately because I felt so gross from that incident!

    The next morning, I went downstairs to meet my colleague for an early departure. At 7 AM, I went to the coffee bar to get a drink and some eats, but they were already out of breakfast sandwiches. If I had known, I would have left 10 min earlier to go across the street to the Starbucks, where they most definitely would not run out of food.

    If you're a starwood fanboy like me, it's OK for getting additional nights/points. But for the level of this hotel and the Westin brand, I found the service at this hotel to be a disgrace.

    06/08/12 | Link | Rating: 2.0
    309. T W.
    I am superiorly unimpressed with the service at this hotel. We typically stay at the sheraton and I thoroughly appreciate that hotel. The inability to check my email from my room with lack of additional charges is an issue. Several hotels and businesses that are local offer Free WIFI it feels like this business needs to respect business demands. There are not any special amenities that make up for the lack of free WIFI.

    05/11/14 | Link | Rating: 1.0
    310. Kim N.
    When I originally booked the room, it was more expensive for a single king size bed vs. two queen size beds. Even though it was just us two, I of course went with the cheaper one trying to save some funds. I mentioned it while we were checking in and luckily got upgraded to a better room. It was still one queen size but on a higher level and a beautiful view of the great wheel and seattle buildings. I love the beds at Westin, it was so hard getting up early in the morning. I would recommend this hotel for anyone staying in Seattle. Some of the concierge people were more helpful than others though. Most of our destinations were walking distance.

    02/10/12 | Link | Rating: 4.0
    311. Sherry S.
    Sailboats on The Sound.. that was my view coming in the door. Wonderful surprise.  

    AcK! After reading all these dang angsty reviews I basically closed my eyes when I opened the door expecting.. Egads the worst!  To my chagrin(yay I got that in a sentence).. everything I have been reading in reviews was just plain, well wrong!!

    OK I don't usually do Priceline because you have little control over so many things except for how cheap you got the room.  I did my research and was thinking OY.. why did I do this to myself. Too much drama for a night out on the town in Seattle.

    The room was a king for starters. Folks were writing about getting double beds.  

    The room was quiet. Folks were saying noisy wind.

    The rugs were clean, no stains at all.  The whole room looked very together.

    The 2 shower heads, plenty of hot water and plenty of water pressure. I thought they were a very nice novelty myself also.

    Plus - they have the mirror for your makeup where folks that are umm.. my age can actually SEE their eyelashes to put on their mascara!!

    Oh and I read all the horror stories about waiting forever for the elevators.. and we were on the 20th floor.. not so. I think I waited all of geez.. 2 minutes?  

    Finally, the customer service folks at the desks, charming as all get out!  

    Who knows.. maybe they just all cleaned up their acts but I was a happy camper.

    All that aside, I did wrestle with the wimpy pillows at night.. ya they were just on the collapse to nothing when you put your head on them.  Not the end of the world though. The bed was comfy.

    Oh ya, the parking.. OK so guess what people? There must be a TON of places nearby to park for so much cheaper.. big deal!  Get this. We found a place for 5 bucks!

    I'm trying to think if anything else was irritating.. ah.. nope!

    01/05/11 | Link | Rating: 4.0
    312. Connie W.
    3.75 STARS

    -great location (close to the Link station)
    -courteous and helpful staff
    -rooms with double beds are big
    -love the mini removable shower head (great for our toddler who is scared of the huge shower head...the mini one was not only the perfect size but having it removable made washing her hair so much easier)
    -they give kids a "kid's club" pack
    -safe provided
    -fast elevators
    -huge lobby area

    -wifi is not free in the rooms (only in the lobby, which doesn't mean much for parents with young kids who have to stay in the room)
    -if guests move anything in the fridge to put personal items there is a charge (this makes it so hard on parents with young kids)
    -paying $200+ a night for a room here should really include free wifi in each room and maybe just a shelf in the fridge to put something small (a child's milk or yogurt)
    -no DVD player

    30/08/13 | Link | Rating: 3.0
    313. RJ H.
    The adage of this review is 1) you get what you pay for and 2) your experience as a consumer is always first and foremost affected by the people you interact with.

    This was a bit of a last minute booking and with The Monaco, The Max and other boutique hotels booked and with no remaining "deals," available I decided to play it safe and stay at the downtown Seattle Westin....Westin, the global , corporate not very eclectic but worthy hotelier.

    We were visiting friends, family and spending quite a bit of time in nearby neighborhoods so thought, how could we go wrong.

    A disclaimer ...although the experience immediately went down hill. I cannot blame our first front desk employee experience ( very nice lady, eastern European accent ).

    We were graciously welcomed and told the room type we wanted was not available , and she would check with her manager ..I believe this was the last bit of good customer service we received .  She promptly upgraded us to a "city view room" ( so the other was trash bin view room?) at the premier level by the same type of room we didn't want in the first place... that also got us a couple of free beverages at their bar ( hotel bars generally suck -this one did as well- poorly designed, poor quality bartenders , terribly unfriendly and packed with after hours out of town corporate types both male and female ).

    The room was well appointed ,albeit in a boring branded way and the view was cool.

    We were then told they would call us in the morning about a room change ...they never did...and when we went downstairs to request again ...we received " nothing I can  do "and "no you cant talk to the manager because he couldn't do anything either"...we did not once raise our voice, or complain or deserve to be ignored.....a 30 second we are sorry from the manager would have gone a long way.

    It gets better...they of course did not warn other guests that their was a massive Microsoft event taking place their on Saturday evening....we had parked our car in valet told them we were going to be only a half hour...were told they would not park the car....when we came out, car was gone and their was literally a valet car traffic jam because of the event....when my car came back the interior was damaged by the valet...when I requested to submit a incident report the "supervisor" claimed I was lying...no kidding...This is a third party "Ace" parking ( nice name )  the following day after check out the "supervisor " apologized and waived my valet charges.....we had forgotten a copy of the report and when it was retrieved back at the front desk ( I stayed with the car ) the front desk told us that Ace parking called back and said they explained that they could not credit the valet bill and I said "ok" ...outright liars ...They claimed I " hot glued" a door together .I in the mean time filed a claim with my insurance company and am disputing the valet charges with American Express.

    The supervisor was "Jonathon" at Ace...he is pandering. unprofessional , and he will be the reason I tell people 1) if you are in Seattle NEVER use the Westin ( simply because they chose to partner with such an unprofessional organization and 2) if you see Ace Parking anywhere in Seattle ...park on the street...take the monorail ...do not use them.

    Its simple  if the front desk manager, Ace simply said "sorry" this would have been at least a 3 star review.  You get what you pay for ...and that goes for hiring the right people as well.  And I'll spend the extra money...for the Monaco...The Artic Club etc....

    10/12/13 | Link | Rating: 1.0
    314. Erica C.
    The Westin bed and shower head never cease to disappoint, but this particular Westin lacks consistency with customer service and upkeep.

    When we arrive, the front desk receptionist was very gruff and not welcoming at all.  We end up checking into our room only to find it in front of the elevators with hair all over the bathroom floor. Promptly, i went down to the front desk and purposely waited for a *different* person who gave me a very welcoming greeting and swapped my room to something on a higher floor. However, when we checked into the second room, the TV was broken so we had to call for service.

    I was super excited to stay at this hotel because it had an indoor pool.  However, the pool was gravely disappointing. The square pool was maybe 4 times the size of the square hot tub, and the water was extremely murky.  Needless to say, no laps could be done in this kiddie pool.

    Aside from the bed and shower, the only other redeeming grace is the location. Right smack in the middle of downtown and within minutes of Pike's Place, shopping, and great restaurants.

    05/08/13 | Link | Rating: 3.0
    315. Dalton C.
    First of all, the staff is AWESOME. I've gotta leave some love for these folks. They know how to make you feel welcome. Everyone's got a big smile on their face and is so happy to help with whatever you might need.

    If you're a hip, young thang and want to spend time away from touristy stuff and in the awesome Capitol Hill area, I'd suggest choosing a hotel above 10th Avenue.

    Okay, so why 2 stars? There are a lot of little things wrong with this hotel. There's no hotel guide (hours and locations of amenities, in-room dining guide, etc.) - which may seem like a small issue but having to call down every time you have a question... ugh!  The first time we called we asked about a hotel guide, and we were directed to channel 63 on our TV (this is after having attempted to click on "Hotel Services" in the TV menu - which didn't work). Apparently their graphic designer decided to save low-res copies of everything and then upload to their TV system. Holy hell is that thing blurry, not to mention the miniature type they used.

    In our room, the detachable shower head sprayed EVERYWHERE. That was fun. We'll just leave that one there...

    We've got an outlet that was used by the Hulk at some point - just smashed into the wall. The ironing board is SO loud and squeaky. The mini bar doesn't open... at all. Internet and parking cost an arm and a leg.

    I don't know. Just too many little annoyances to be able to recommend this place. The location is decent for downtown, touristy stuff.

    I definitely wanted to like this place after interacting with the staff upon arrival. Unfortunately the hotel itself just isn't up to snuff.

    21/09/13 | Link | Rating: 2.0
    316. Jaire Q.
    We stayed at the Westin when we flew into Seattle late June 2013. The Hotel is pretty big and definitely busy. We ate at the restaurant downstairs and the food was pretty good. The rooms were comfortable and spacious. The customer service desk lady was on a personal call when we approached her and decided to finish her call before seeing us, are you at work right now!!??Who cares about your drama!? Anyways, other than the lack of service from that lady everything was pretty on point. I would definitely stay at the Westin Seattle on future trips.

    28/07/13 | Link | Rating: 4.0
    317. Josh G.
    Nice hotel.     On my second visit, my room had coffee creamer that had been expired for 3 months.   The best part of the hotel is the incredibly comfortable bed.

    The power plugs on the desk are hidden in a little compartment and too me forever to find them after crawling on the floor.

    The breakfast over near the hotel bar area was your standard prepared eggs, hash browns, mini cereals, etc.

    Improve the quality checks and the food then this place would get better rating from me.

    11/07/13 | Link | Rating: 3.0
    318. S P G.
    I stayed at the Westin Seattle because my company was hosting an event at the Westin Ballroom. The event coordinator mistakenly booked me into a king bed when I had a friend staying with me as well. I wasn't upset about it as we hadn't made that point expressly clear. However when I called to get the room changed to a double, I had to call several times to get through and then was in phone tree hold for several minutes. I spoke to an agent, who I believe was the manager, got it changed. In an age of computers, I expected this to be immediate. I contacted my friend, who was already at the hotel, to let her know she could check in without me. It took another 10 minutes to get the system to update/for the manager to walk the message to the front desk. By that time, I had arrived at the hotel and made my way to the front desk. Mind you, no one checked my ID when I got there. I said my name and they gave me two room keys. I have NEVER not been asked for my ID at a hotel. Considering the hassle the front desk gave my friend, I am shocked that I wasn't carded. This is an issue of SAFETY. Would they have let anyone claiming to be me into my room?

    When I got to my room, I noticed that there were dirty finger prints around the handle of the bathroom door. GROSS. I can only imagine what the story is behind those.

    The final offense was when I made a request of the front desk after the event was said and done and I was checked out of the room. The front desk person looked at me like I was crazy when I asked to barrow a cart. We don't let guests use the carts, go as the bellman. I had already seen several people use carts. A decent employee would have told me where the bellman was. A great employee would have got the bellman for me since there was nothing going on and no guests behind me. After waiting for two people ahead of me, I did get help from the concierge. I wish I had gotten his name but it was wonderful and made me feel good after a very long day. He also walked me across the hall to the bellman. Why couldn't The Westin be stocked with people like him? The bellman was also helpful.

    Overall, I would not recommend the Westin to friends because they either will not get in their rooms or the Westin will let every and anybody into their rooms and then my friends and their unwanted guests would get sick from the diseased door handles. I think I can find better in Seattle.

    06/12/14 | Link | Rating: 1.0
    319. Jen A.
    Stayed one night at the Westin, here is my review....walked in to a cozy room, nice view even though it was downtown businesses. I like the lights of the city. Bed looked super comfy, needless to say we were excited to go to sleep. The bathroom was small and unimpressive for such a nice hotel. Upon inspection of the bedding I noticed a makeup mark and it wasn't from us. Clearly the bedding wasn't washed? There was also a mark on the bathrobe that made me think perhaps that wasn't freshly laundered either. Biggest disappointment was the bed!! I did NOT sleep well at all which is one expectation I have from a 4 star hotel that the mattress is good. Neither I nor my boyfriend slept well. Location was very central and convenient with its proximity to local attractions. Probably wouldn't stay at the Westin again.

    07/12/14 | Link | Rating: 3.0
    320. Amy N.
    This hotel is really nice. I stayed in seattle for a marathon and was really glad that I chose this hotel. It is located close to westlake, where you can hop on the monorail directly to the space needle (the only stop). 10 minutes and just several blocks away is pikes market. There is loads of shopping and places to eat very close to this hotel. The staff was professional and absolutely wonderful. You can pick up reasonably priced souvenirs at the on-site gift shop. The pool and workout facility were nice, conveniently located in the building on the way up to the rooms, on the 5th floor I think. Very good sized rooms, with plenty of space. I really loved this hotel and glad I paid a few extra bucks to stay.

    21/06/14 | Link | Rating: 5.0
    321. David F.
    Everything was dull and they don't have a club room, which is just ridiculous. The only think nice about it is that it looks cool on the outside. Nothing else, also it seems like they are trying to trick you out of every penny your have. I would say go some where else.

    02/06/14 | Link | Rating: 1.0
    322. Norman S.
    Feeling devious, my girlfriend and I decided to try something other than the W, so we decided on the Westin.

    Hotel- I was informed that this is the very first Westin Hotel that has had a newer remodel by a hotel employee. The hotel has twin circular towers that can be seen from the space needle and all around Seattle. Hotel has 2 bars, one in the lobby, and one next to the lobby called Relish Burgers. The hotel bar closes @ 11pm, and is not really full of business travelers. The pool and spa on the 5th floor is indoors and has a nice view of the monorail and the buildings surrounding the hotel. The spa is a great size that can fit easily 5 adults. The architect is nice and iconic for Seattle/ '62 world's fair.

    Location and Transportation- (5 stars) location is great. Everything is walking distance. It's Half a mile walk from pike place/ the first starbucks/ Farmer's Market. Half mile south of the Space Needle. 300 yards from the flagship Nordstrom (oldest Nordstrom). Mile and a half from Chinatown. Mile from Ferris wheel and aquarium. 300 yards from the Monorail that takes you to the Space Needle/ Key Arena/ Experience Music Project Museum. 500 yards from light rail that takes you directly to Sea-Tac Airport. Needless to say, the location is in an amazing spot.

    Room- I was in the North tower on the 33rd floor in a grand view room; king bed. The room had a gorgeous view of the Puget Sound and the Space Needle. The room was big (325 sq ft) with an office desk, couch with a pullout bed and a smaller size bathroom. Of course the hotel features their heavenly beds that make you want to sleep your afternoon away.
    Customer Service- (5 stars) nothing short of perfection. When I got there, I informed the young lady (Amy) that it was my 1 year anniversary that my girlfriend and I have been dating, and Amy took it upon herself to not only upgrade our room and view, but to also send up a complementary bottle of champagne for us to celebrate. She also gave us great tips on where to eat. She made the whole stay worth it.

    Why 4 stars and not 5- If I could, I would have given this Hotel 4  1/2 stars, but there isn't an option for 4  1/2. The reason for not giving it a 5 is because this hotel is catered to corporations having board meetings and business travelers as well as mature individuals who are looking for a quiet place to stay. While we were there, from Thursday-Sunday, I did not see a single couple/person who looked between the ages of 21-35. The bar was full with business travelers who kept to themselves. Being young, with no kids, I was looking for a hotel that is a little livelier.

    This hotel is very family friendly. I would recommend this hotel to anyone who is looking for a quiet place to stay and a soft bed to sleep in and outstanding customer service.

    16/09/13 | Link | Rating: 4.0
    323. Sami A.
    Slightly older building and the circular design is a bit strange if you are used to the Westin as a solid business travel hotel but it was a good stay overall. The views are pretty breathtaking even if they mostly just overlook the streets and the hotel is close to pretty much everything in Seattle.

    11/05/14 | Link | Rating: 4.0
    324. Valerie W.
    Room = musty smelling but had a great view of the town and space needle. Room overall was clean and nice. Bed was super comfortable!

    Hotel = didn't explore too much but the cafe and restaurant looked nice. Great location overall right next to the mall and close in to the waterfront. Parking was overly expensive. Staff was helpful.

    All in all this is a great hotel in the Seattle area!

    02/01/12 | Link | Rating: 4.0
    325. Mark H.
    We stayed at the Westin Hotel last weekend so we could help with a Yacht Club holiday party we were attending downtown.  We had a fantastic time at the Seattle Westin!  

    We paid for a better view room and ended up on the 40th floor of the north tower with a spectacular view of the Space Needle and Elliott Bay through the floor to ceiling windows.  I could have looked out those windows all day and night!  

    The room was very nice.  It looked recently updated.  All the finishes were beautiful.  The bathroom had a beautiful shower and vanity.  The bed was the amazing Westin Heavenly Bed which never disappoints.  I read reviews on yelp that their wasn't a fridge in the room besides the minibar so we requested a small fridge be brought to the room to keep waters and cocktail supplies.  The fridge was only an extra $5 charge for the 2 nights stay and was promptly brought up to our room and setup.  Well worth it.  

    The hotel itself is beautiful.  We were visiting during the Holiday Season so the hotel was decorated from top to bottom with beautiful lights and Christmas Trees.  The staff was amazing.  Everyone was pleasant and very helpful.  We highly recommend the Sunday brunch at the restaurant.  They had endless food and drink options.   Our server at brunch was excellent.  

    The Westin is located right in the heart of Downtown Seattle so you are within walking distance to the downtown shopping, the market, Seattle Center, and the waterfront.  

    We stayed at the garage across the street on the north side of the hotel connected by a skybridge to the second floor of the hotel.  It was $25 a night and about half the price of the garage inside the hotel itself.  

    I guess the only thing that wasn't perfect during the stay was the elevators to the hotel tower.  There are so many floors that it can be a bit of a wait to get the elevator and during the busy times of day expect to stop on a number of floors on the way down if you are staying on a high floor.  

    Downtown Seattle is magical at Christmas time.  We had a great time and will make the Westin a holiday season tradition while staying downtown.  Can't wait to come back next year!

    22/12/13 | Link | Rating: 5.0
    326. Chris D.
    I spent one night in this hotel on someone else's dime during a 24 hour trip to Seattle. I was in the room (awake) a grand total of about 2 hours and it met my needs for the night. It was very typical Westin, what with the Heavenly Bed and all, although it was one of the more... standard... that I've stayed in.

    The front desk and door staff were polite. The bar staff made a face when I asked for a glass of water, instead of a real drink, when I sat in the lobby for an hour to kill time before my flight. The half-full (or is it half-empty?) drink managed to disappear when I got up to use the restroom, despite a number of my personal effects being left on the chair by it. After that, my existence was not acknowledged.

    It's not really that close to anything particular, but it is within a respectable walking distance to most everything those who don't live in Seattle have heard of. It seemed most guests were business travelers and the hotel definitely *felt* like it. In the end, I'd say that's what it's best suited for.

    20/11/11 | Link | Rating: 3.0
    327. LaTisha W.
    Loved the pool and the location was great.

    We had the best server in the bar/lounge area in the lobby, his name was Clarence and he was excellent.

    We weren't able to use the refrigerator in our room for our personal food items, unless we wanted to be charged $7.  Also don't touch anything in there or you will be charged for it!  They have it set up on some type of scale so if an item moves it goes on your bill automatically.  Our 4 y/o picked up the mini can of Pringles... Oops!

    Also our room had two double beds rather than two queens, so the beds were a bit small for two people.

    Overall though, a good experience and clean.

    22/01/14 | Link | Rating: 4.0
    328. Art L.
    I've stayed here three times. Like many Westin hotels, this one is round in shape. Room is wedge shape. On high floors during windy days, one feels the sway which could be disconcerting. What's noticeable is I don't remember anything remarkable at this hotel. Nothing that wowed me and nothing that was too negative. Located downtown. Near shops and restaurants.

    04/07/14 | Link | Rating: 3.0
    329. S M.
    This place is terrible!  First, the traffic is ridiculous.  It's total gridlock. You can't even self park your car because they have events all of the time here so the parking lot is full, forcing you to use valet.  Second, this place is old and dated and I don't think , structurally sound.  I am in my hotel room trying to watch TV and I can't even hear the tV because the building is swaying and creaking right now.  At first I thought it was an earthquake but it won't stop.  I called the front desk and they said it's because of the wind.  How am I going to sleep?  I'm on the 21st floor.  This is scary!!! I've been in high rise hotel before and in bad weather and have never experienced this before. Buoy better bring lots of sleeping pills if you stay here. Would not recommend this.

    25/10/14 | Link | Rating: 1.0
    330. Nikkie C.
    No free wifi, housekeeping didn't come, and for some reason the tv flips back to the preview channel every 5-10 min? The bed is comfy and it's clean but for the price you should at least get that. Not overwhelmed. Just ok. I feel kinda nickel-and-dimed.

    16/06/14 | Link | Rating: 2.0
    331. Annika Jo L.
    My husband and I stayed here for four nights and were pleased. We'd definitely stay here again when visiting Seattle. After extensive research, I found his hotel has the best views of the Sound, Space Needle, and Lake Union. I don't think there are any other hotels that let you choose which water view you want. The location is perfect for anyone visiting without a car. We took the light rail from Sea-Tac and were so pleased.  After exiting the station, we turned the corner and the hotel was right there. Awesome! Since it's across the street from the Westlake Center, it's also the terminus for other modes of Seattle's public transportation (monorail and S. Lake Union Trolley). As a note, we booked the hotel using my husbands American Airlines miles. Apparently since we booked using a third party, we weren't guaranteed a king, water view room. So after I booked the room, I called the hotel directly and explained that we had booked through American Airlines and wanted to request a king room on a high floor in the North tower with a water or space needle view. Not gonna lie, I was skeptical about actually getting everything we requested. We checked in and were so pleased when they were able to accommodate our requests for a king sized bed on high floor in the North Tower with a great view of Elliott Bay. Every employee was very nice and our room was great too. Other Yelpers mentioned the elevators and while they're not the most modern, they're just fine. The hotel looks like it received some decorative and hardware updates in the past 5 years but can use for more upgrades/replacement of some items; however, for the price and location in a city, I think it's reasonable and my husband and I agree that we'd definitely stay at the Westin again when visiting Seattle.

    05/10/13 | Link | Rating: 4.0
    332. Wilson T.
    Parking is ridiculously EXPENSIVE here! Park next door on the street if possible. It was a good 50 bucks for just 6 hours. I was coming over to the Westin Seattle for my work training which was being held inside the conference room there. It's easy to find the conference room too. Restrooms are clean and well stocked as well.

    06/04/14 | Link | Rating: 2.0
    333. Sonia Y.
    Service is unmatched. From check in to guest services. The view was amazing (deluxe water view), the location is perfect, they're right next to Jazz Alley, Nordstrom, Andaluca restaurant, Bartell Drugstore, McDonalds... Or there is dining in the hotel. The bed is comfortable, the cheesecake from late night room service was delicious!! I just love the consistency and quality here at the Westin Seattle. They know how to cater to you... Oh, the hotel restaurant has changed since my last stay. It went from a more upscale one to a burger bistro but the service was still very upscale. I was on the fence about whether I wanted Perrier or San Pellegrino and the waiter gave me one on the house! The hostess checked my jacket. The concierge was also very good, professional, informative, and good recommendations. I read other reviews about thin walls but I have never had that experience at the Westin.

    29/06/14 | Link | Rating: 5.0
    334. Phuong B.
    Is it only me or is this hotel extremely outdated? It looks so nice and glamorous from the outside, but the interior is straight out from a 1999 catalog. Not only that, but it doesn't seem very sanitary. Views are close to breathtaking though.

    07/03/14 | Link | Rating: 2.0
    335. Cheryl W.
    The Seattle Westin is the worst hotel I ever experienced.... I checked in with a dirty room and called the service to switch to another water view king bed room. They promised to deliver the key and  I waited and waited, nobody showed up. I end up coming down to the lobby to get the key. However, they gave me another wrong room, omg, I have to run down again to argue with them.  The ppl and the service is terrible . They don't even show any apologies. Anyway, this is a crappy  place to stay.

    25/12/14 | Link | Rating: 1.0
    336. Amir A.
    I haven't got around to reviewing this but for sure, the most centralized hotel in Seattle.

    Service here is top notch as is expected with any Westin/Starwood hotel establishment. A few pluses to consider:

    *The Public Market (where the 1st Starbucks is) is a 15 minute casual walk from this location.
    *The Space Needle is nearby and visible.
    *There are plenty of restaurants to eat at around here
    *Plenty of taxis come by outside, so you can get on the go if you need to be some where.
    *Room service is prompt. Food is great though a bit pricey.
    *Bathrooms are clean, well lit, and the shower is great.
    *The beds are AMAZING. Better than any other hotel I've stayed in.
    *They have workout attire (and shoes - New Balance) you can get to your room for a $5 charge.

    If you are ever visiting Seattle, this would be the best bet!

    13/03/13 | Link | Rating: 5.0
    337. Tim M.
    Just got back from a one-nighter here. Was given a room on the 35th floor with a great view of the Space Needle. The wireless was a bit slow, but the room was fairly nice so no complaints.

    The prices in the Gift Shop were usurious. $6.29 for a bottle of Diet Coke and a small bag of pretzels

    We used the conference facilities, and the conference team did a pretty good job (specifically NOT taking the coffee away too soon, replenishing the drinks/snacks, and setting up the AV). The conference lunch was better than average.

    09/01/14 | Link | Rating: 4.0
    338. Dawn C.
    Beautiful, convenient hotel for business or pleasure. Great central location to tourist attractions. It's a quick jaunt to Pikes Place, right next to the Monorail. It's the best of all worlds. Rooms are quiet and well furnished. It's worth it!

    22/05/14 | Link | Rating: 5.0
    339. Crystal T.
    Big, spacious beautiful room with amazing bed!
    Beautifully clean bathroom!
    Great views!
    Everyone that worked here was nice!
    I have nothing bad to say.
    We will return!

    13/03/14 | Link | Rating: 5.0
    340. Tom E.
    Just what you'd expect. Lavish, beautifully comfortable bed, hard-working staff that always have a friendly greeting, very convenient location.
    Negatives: upgrade to a "water-view" was barely a peek-a-boo water view, not worth the extra $20. They have only one restaurant with a limited menu and waited an hour for burgers when the restaurant was nearly full.

    27/12/13 | Link | Rating: 4.0
    341. Fei W.
    Good location for Seattle tourism.  My room had a nice view of the space needle and Puget sound.

    Clean rooms and complimentary waters.  Pretty standard for Westins.

    27/06/13 | Link | Rating: 3.0
    342. Stephanie H.
    The location of this hotel is great, an easy walk to Pike Market, the monorail and many great downtown restaurants. We were celebrating my husbands 50th birthday and I wanted to try to make it special (since he was there on business) so I contacted the staff at the Westin a few weeks ahead of time.  They were accommodating with all of my requests and without question went above and beyond on their customer service from every department.  Check in (the gold/platinum line) took about 5 minutes and was a breeze.  I called down one morning at 8am to ask if we could get our room cleaned early in the day and when we got back at 10am it was done.  We were on a high floor but never waited more than a minute or two for the elevators.  I would definitely stay here again and recommend it to a friend.

    15/09/14 | Link | Rating: 5.0
    343. Jenn C.
    I stayed here for two nights for work - this was a really great hotel experience for some place so big!  I arrived close to 3am and the concierge must have taken pity on me because she put me in the north tower up on the 32nd floor with a stupendous view of the Space Needle and the city (my coworkers stuck in the south tower with a view of the north tower were so jealous!).

    The room was very clean, the king size bed super comfy.  Staff were very attentive to any questions.  The rooms were very well insulated - I never heard people in the other rooms at all - no coughing, talking, televisions, showers.  Water pressure was pretty good and hot water was plentiful.  The conference room we used as also very nice and they were so great about food options for vegans/vegetarians - if anything, I was over fed and had way more options than I expected.

    Great hotel - would love to go back there for work though it's not in my budget for personal travel.

    11/07/13 | Link | Rating: 5.0
    344. Raymond M.
    I think it is sad when a hotel has to charge for wifi. I travel around the world and at most places it is free.  I assume next you will charges for the amenities in the bathrooms. I love when you nickel and dime us Business travelers.  Goodbye Starwood group, my last stay ever in any of your hotels!

    03/10/14 | Link | Rating: 1.0
    345. Andrew M.
    We had a great two-night stay here.  Hotel room was lovely.... plenty of space (had a king bed and a pull-out couch).  Service was great.  The bar, Relish, downstairs has great food and a huge selection of local beers on tap!  The bed was comfortable and everything was as one would expect at a Westin.

    The pool was ok; the hot tub was nice, but pool looked like it could use a refresh...  But it did have a nice out-door sunbathing area connected to the pool.

    The location is perfect; close to the LINK and to Pike's Market; easy walking distance to the Space Needle as well.

    22/07/13 | Link | Rating: 5.0
    346. Chase M.
    The Best place to stay in downtown Seattle!!! We checked in late about 11:30pm, unlike some reviews they where very friendly at that time. We stayed in the south tour with agreed view of the city! The only con is the food  relish is a little pricey but there is defiantly lots to eat around. If you need an umbrella don't be scared to ask concierge

    11/02/15 | Link | Rating: 5.0
    347. Michael M.
    More is less.  This is a classic example of the law of diminishing returns.  Good service doesn't equate to a two tower hotel with hundreds of rooms.

    This is a big ass hotel that provides as awful an experience as the behemoth Hilton in San Francisco where I stayed a decade ago.  Two huge, ugly circular grey towers designed in the F You school of architecture.  One redeeming fact about being in this Westin is once inside you aren't subjected to a view of it.  

    A bellman grabbed my luggage, walked me half way to the door, accepted a tip, and then told me I needed to scale a flight of stairs to the reception desk; I knew I was headed for a bad experience.

    Part of a group which mandated staying here rather than a hotel of my choosing (suffered through this place last year.)  Check in is typically Soviet style; long lines of tired people, exasperated waiting to be served.  Today I lucked out and it was relatively painless, but I was told a box sent via Federal Express wasn't here and that I needed to check with the FedEx office down the hall (service?)  I then waited in line for over 25 minutes to learn, yes, the box was here.  I was charged $20 for the favor of the hotel receiving it; then had to schlep it to my room (God knows I didn't want to wait an hour tomorrow to ask to have it delivered to the ballroom/perhaps they'd say, again, that they hadn't received it.)  Neanderthals were blocking the doorways of the office as I tried to carry my belongs to the elevator:  fun times.

    Got to my floor (the 43rd; there are many more; bring chewing gum for the altitude.)  Carried the box and my three bags down the hall; found a maid's cart blocking my room (supersized.)  No maid in sight.  Drop the luggage, move the cart down the hall, open the door...drag some bags, leave others in the hall, reopen, drag others in.  I think they call this a buzz kill.

    I called the front desk and said while hating to be a grump this wasn't a good start to my stay.  Of course no manager was available but the attendant said she'd be sure to relay the message.  Then had lunch, went out for three hours; no message, nada.  Apparently their motto is "have it our way."

    This squares with similar Westin experiences in other cities (Chicago/awful; Atlanta/bad service; Dallas/okayish; Houston/okayish):  a veneer of glamour over big mediocre hotels delivering indifferent service.  Speaking of mediocre, in an effort to be hip the restaurant only serves hamburgers --but it's very hip.  Cute.  Good thing this is Seattle and there are hundreds of real restaurants within a stone's throw.

    Oh, btw, I am paying $330 a night for the pleasure of this room; it was a special triple A rate.  Before taxes, local tourism fleecing, and similar bs.  Good God. And, they fleece you for every incidental.

    And, I've been warned that tomorrow morning because of all the cruise ship passengers that the escalators and elevators will be running late.

    I expect no response to this; after a similarly poor experience at a Westin in Atlanta I got an incredibly lame excuse for their shoddy service.  If you want to stay in a huge hotel in Seattle the Sheraton is infinitely better.  Better yet, stay at a Kimpton.

    25/07/14 | Link | Rating: 2.0
    348. Misty T.
    I had two very horrible experiences with the Westin this month.  Both times we were there for dance conventions/competitions.  About the only good thing this place has going for it is the fact that their beds are nice and comfy.

    The first weekend we were there, a member of our studio had arranged for prop drop off and storage, only to have no one know what she was talking about.  Things that were left in the ballroom at the end of the first day were nowhere to be found.  We found out the second weekend we were there that the cleaning staff was in fact just throwing everything in the garbage-despite their supposed policy of putting it in lost and found-and we were talking about team jackets, shoes, etc.  Things that kids were leaving behind after 12 hours of dancing and being completely exhausted.

    The elevators are extremely slow.  At peak times, it took 30-45 minutes to be able to get on an elevator, at non peak times, you could be waiting 5-10 minutes.  

    The restaurant has horrible service.  We ordered something and ended up having to get it to go since it took over an hour to get-despite the fact that there were only 2 other groups in the restaurant at the time-and one of the groups arrived after us and got their food before us (we only ordered a salad and a kid burger)

    Bottom line, this place is over priced, has horrible customer service, and really needs an overhaul.  I would never stay here except for being their for dance events, which fortunately will not be the case next year.

    01/04/14 | Link | Rating: 2.0
    349. Sebastian A.
    Great hotel. Always stay when I'm in town. And they always give me the best suite with the clearest view of the Sound.

    14/11/14 | Link | Rating: 5.0
    350. Jenni D.
    Wow - people are harsh. If you want a resort experience, you should probably be at The Royal Hawaiian... I mean, come on, SPG members - it is Seattle for crying out loud!!

    The Westin had all of the amenities I could have needed, including a nice spread for my dog. We arrived a little early hoping to get an early check in. They not only gave us an early check in, but the gentleman assisting me also gave me a room upgrade. I'm no SPG Platinum member, but I've spent quite some dough over the years at SPG hotels - it was nice to feel appreciated.

    The parking was a little costly at $25 a night (+tax), but understandable because it is in the heart of Seattle's mix. The parking structure also connects directly to the Westin's Mezzanine level with covered access (for all you anti-rain folks). You have access to all the important entry points for Seattle sightseeing, and the hotel is conveniently located near enough to freeway entry points.

    Only one major con: The jacuzzi is fairly small, and it was awkwardly overrun by families with small children. I felt like a predator trying to get a soak in.

    28/08/12 | Link | Rating: 4.0
    351. Trista M.
    My family and I stayed here for 2 days and while the location is ideal near pike place, there were little things that should've been improved for this caliber hotel.  Wifi was not free. It was actually quite expensive and the reception was mediocre.  The rooms were small and in need of an update. We had to have the sheets changed when we arrived because they looked a bit dirty. The business center charged a fee to use the computer with internet access. Parking was outrageously expensive. Yes, the beds were heavenly and the staff was friendly, but I need more for $$$ hotel. I will stay in a different hotel next time I'm in Seattle.

    26/08/14 | Link | Rating: 3.0
    352. Eric C.
    Feels like a big conference hotel.  Rooms need some updating especially the bathrooms. Surrounding area isn't the best.

    04/11/14 | Link | Rating: 3.0
    353. Shrina S.
    I stayed here for five days in February and had a pretty bad experience. I was in the South Tower on the 23rd floor right across from the elevator. That was the first annoying part- the dinging of the elevator every five seconds. There was also a connecting door and I could hear the 11 year old girls staying in a hotel for the first time screaming "OMG THERE'S A BATHROOM!!!! OMG THERE'S TOWELSSSS!!!!" That was really annoying. In the middle of the night, I was awoken by a clapping, almost slapping, sound on my window. I had read the note that says the building sways and there will be some noise, but I did not expect anything like this! I sucked it up the first night but the second night was way worse. When I got into my room after dinner, it reeked of marijuana seeping in from the connecting door. I woke up to the slapping wind noises again and called the receptionist at 4 AM, asking  for a room change for the next day. Since I was there on a business trip, I really needed a good night's rest.

    They moved me to the North Tower the next day, and although it was much better than my previous room and didn't have a connecting door, it was still pretty noisy from the wind at night.

    Would I come back? No, my next three weeks in Seattle were spent at the W Hotel on 4th and Seneca.

    21/03/14 | Link | Rating: 3.0
    354. Levi P.
    I have stayed at a few hotels in the Seattle area, just to experience them. This one was not on the top of my list. Stated before me, the Wi-Fi is just terrible. Not only do you have to pay a minimum of $8.99 for basic internet, that was barely enough to stream Netflix, it would time out alot. The shower was in-consistent with the temperature, we enjoyed a knock at 9:00AM from the housekeeping, and we found an old band aid. Not our best yet. I will say, the view is stunning!

    13/12/14 | Link | Rating: 2.0
    355. Jon C.
    I'm surprised this is a category 4 only (SPG Category). But this place is huge. It's quite unique as its cylindrical shaped but actually I found it doesn't stick out in the skyline. I had a hard time finding it as it wasn't that evident.

    Rooms are spacious, I got the standard King. They have Showtime on the tv. Only thing is where is the book with the tv channels?

    They don't put many toiletries in there I guess to save money? But if you call the concierge/service desk, they have a lot of stuff.

    The concierge was quite nice giving some good recommendations, but seemed to stay with the touristy options more than the local fare. Perhaps I needed to push a little harder to get a more local option. Nevertheless, the tourist options were quite good.

    Overall a good hotel. Street parking free after 8p. But you gotta get up at 8a to feed the meter. Unless it's Sunday in which case it's free!

    07/10/13 | Link | Rating: 4.0
    356. Sreejita D.
    I've stayed at the Westin twice for about 10 days each time and overall I like it.

    -Great views! I got lucky both times I stayed here and got rooms on high enough floors that looked out over the water and the city one time and the Space Needle and the water another.
    -Fitness center is quite well equipped- separate weights area. It doesn't feel cramped and I've never had to wait for a machine even if I've gone in the mornings when it's busy. There are a few people who go beyond the 30 min limit suggested, but that's not the Westin's fault. Decent enough pool- not heated though and nice hot tub.
    -Very spacious rooms. The beds are really very comfortable and the showerheads are great.
    -Great service- they were very prompt with any requests
    -Location! Can't get more central. Good choice if you're working in downtown/SLU, are visiting Seattle for fun or want to check out stores (close to Pacific Place, Westlake Center, across the road from Nordstrom's)

    Cons: (yes there are a few!)
    -Very thin walls- expect to hear conversations in the rooms next to yours. One time there was a rowdy party at midnight in the room next to mine that kept me awake. Another two times, I overheard someone's entire phone conversation with their family- and I don't think they were speaking loudly. If the person next to my room opened and shut their door it literally felt like my door was being opened and closed- which took some getting used to.
    -Low quality/limited bath products.
    -Food at the restaurants is quite average. I ordered room service one day and got the bun-less burger. OK if you're very hungry but definitely not worth the price or quality I'd expect from the Westin.
    -It's definitely not reasonable- I got lucky with a $159+ rate because I'm a SPG member- but it's typically 200+ and you add wifi and taxes over that.

    18/03/14 | Link | Rating: 4.0
    357. Helena R.
    My third day here and I love the location! Walking distance to the mall and lots of places to eat. Walking distance to the Pike Market.  The rooms are spacious and Starbucks on the property.

    I love the fact that it is a green establishment so very mindful of the environment.  If you are looking for a place to stay, this is a great location. Oh and the metro link is across the street.

    Need I say more??

    07/05/14 | Link | Rating: 4.0
    358. Keechie S.
    I've stayed here multiple times due to the location. Perfect for pike place/ belltown hopping. Parking can be a hassle in the evenings. Desk/ Food service were excellent at all times of each stay. I've stayed in their standard rooms and they have all been quiet and clean but a bit outdated. Could use new towels or ammenitites . Bathrooms are a bit small so not great for couples using the mirror together. Thankfully there is one full body mirror at the entrance of the room. Also not the best lighting.

    31/08/14 | Link | Rating: 3.0
    359. c l.
    We celebrated my husband's birthday with a stay at the Westin.  We were extremely frustrated with the slow elevators.  We also paid extra for a room with a water front view...first they offered us a room on the 3rd floor, but when we pressed for a view, we were given a 29th floor room with another building between us and the water.  Please!!!!  Then, upon checkout we were informed that the parking rate was $52.00 a night!!!  When questioned, the person behind the desk told us that it was comperable to what the Fairmont charges, really?!?!?!?  Hello, Westin, you are NOT the Fairmont!  Then she informed us that we should feel free to use the parking garage across the street and they only charge $30.00 a night.  Really dissapointing.  The hotel needs to also be upgraded in the the new century, especially if they plan to charge customers the high rates.  Never again will we stay at your hotel.  There are plenty of other locations with better amenities, elevators and more helpful personel.  Thanks but no thanks.

    28/04/15 | Link | Rating: 1.0
    360. Benny H.
    Great hotel if you're staying in Seattle.

    Cool shape and great views. Service is top notch and the rooms are very nice. You might feel the wind if you're way up, but otherwise it was a smooth place to visit.

    Check it out for sure. Not that expensive for what your'e getting.

    31/03/14 | Link | Rating: 5.0
    361. Dennis H.
    This hotel is beautiful! Great service, right in the heart of downtown and all the hot spots! Antwon at the front desk in registration is awesome. So courteous and professional! Also great people there: Meraf and Julisa!

    14/12/14 | Link | Rating: 5.0
    362. Jeny R.
    I have never stayed at the Westin before and I was so excited to be spending a night there however I will never give them another dime after the experience I had last night. My friend booked the room for me and my fiancé as my birthday present as we were all going out for the night in that area. We get there and there is a 6 person line to check in and only one front desk person working. I finally get to the front where the girl is very confused by what I tell her and after a big hassle gives me room keys. We go upstairs and are hurrying to make dinner at this point. We walk in the room and it's my friends stuff in the room. They gave me my friends hotel room. At this point I'm finding the situation funny so I go all the way back down to the lobby and tell them what happened. They act all confused when I tell them there are two rooms booked. Apparently when you book through Expedia it takes HOURS to get into their system. At least that's what they told us. So then they decide to just make a reservation for us but they need a card to hold the security deposit which I didn't have. They made a HUGE mess of the entire affair which ended up with me almost in tears and us 45 minutes late for dinner. We ended up just throwing our stuff in my friends room and going. We came back SIX hours later. SIX FREAKING HOURS LATER and our room still was not "in their system". I ended up paying the security deposit on my debit card just so I could go to freaking sleep. I will say the room was fabulous once we finally got up there but I don't think I will ever stay there again. Sorry Westin you lost a customer big time. Your customer service blows.

    08/03/15 | Link | Rating: 1.0
    363. Sid B.
    Very centrally located hotel with great views. Nice clean and quiet rooms.

    30/07/14 | Link | Rating: 5.0
    364. Mehran R.
    This is the worst hotel in SPG network ever and way below average compare to any chain hotels. Service, and rooms are awful.  I have stayed  at SPG hotels in Ameericas,  Europe, and Asia and have never had such a bad experience.  We had a room that was old and smelly. Unusal waits for valet parking, and running out of food room sercice menu items.  I will never come back to this hotel again and you should not  as well.

    22/12/14 | Link | Rating: 1.0
    365. Dave F.
    This Hotel has very good service and excellent views. The rooms are really dated and they have probably done all that is possible to salvage a really dated space. I like the North Tower with a Northwest view better than any other option.

    Parking here requires a second mortgage. They are actually 20% more than the Fairmont which I always thought were very proud of their Seattle parking.

    Stay near the top for the best views, though an earthquake in this building would be problematic.

    Personally, I'm not fond of any of the hotel restaurants, but the gym is fairly good.

    10/02/13 | Link | Rating: 3.0
    366. Rebecca S.
    Sweet sweet heavenly bed and rainfall shower, I don't believe a Westin will ever receive less than 4 stars for those two alone. This hotel was conveniently located to just about everything we wanted to do in the immediate Seattle downtown area and though we only stayed for a night provided all things that hotels should....great customer service and clean/comfortable rooms. Because my friend had to leave for the airport earlier than myself and because I was going to spend some time with my family after our check-out, the concierge was more than happy to arrange having my luggage stored for the day while heading out to do some site seeing and coffee sipping. Even when my pickup from the hotel was much later in the day than expected, the concierge was able to give me access to her own outlets for phone charging and let me "loiter" in the hotel lobby after explaining that I had checked out earlier in the day but had nowhere to be until my family picked me up. All lobby restrooms are accessible only with hotel key so though in a major urban downtown they don't run the risk of having randoms pop-in off the street to use their facilities ensuring a clean and fresh setting all hours of the day. I love Starwood properties in general, but had to dock this one a point because their wifi is not free to guests and must be paid for either by hour or in day long blocks. When you're paying as much as you do for a night in a bed slept in by thousands before you, I don't care how nice the place is, the least you can do is let your guests check their email for free :) Just my two-cents.

    02/10/14 | Link | Rating: 4.0
    367. Melissa M.
    Great accommodations and very comfortable beds! Only bummer is their is no Wifi. How is that possible?!?  I was actually late submitting a college paper because I was unaware they did not have Wifi. Oh well.

    08/12/14 | Link | Rating: 5.0
    368. K B.
    Just great experience! We stayed on the 38th floor, enjoyed our view! Bed was comfortable, nice amenities in the room. We had drinks and ate at Relish, which was fantastic as well. Fantastic getaway for a couple!

    09/11/14 | Link | Rating: 5.0
    369. J. K.
    A very kool place to stay in downtown Seattle. Gigantic lobby to hang in drinks and food available. We stayed in a room on a high floor. But with the new building across the street it takes away from the great views.The rooms are really done up nice. I asked for a small fridgerator it was up in 15 minutes.Parking in the back part of the hotel is much cheaper. It's still connected to the hotel. Windows do not open no fresh air to be let in.

    30/09/14 | Link | Rating: 4.0
    370. R M.
    View from the 40th floor was awesome!  Needed extra towels, one call and 5 minutes later more towels.  :)  Two separate bars, both with plenty of room to relax.  We had an in room massage, booked on the day that we arrived.  Awesome!  Concierge was hit or miss - Judy was great.....Interior of room was cleanish showing many sings of wear and tear.  Try again?  Sure.

    13/11/14 | Link | Rating: 3.0
    371. Tiffany G.
    I have to be honest, I originally wrote a bad review for this place after a horrible nights stay for our 1 year wedding anniversary. However, my husband spoke to the manager and he contacted Expedia to give us a full refund, he even refunded our parking. And I changed my review to not negatively impact their score. We are very greatful that the wrong was righted. And I must say the view from our room on the 38th floor was fantastic, and the Relish restaurant was awesome. Maybe we will give they place another overnight try.

    01/02/15 | Link | Rating: 4.0
    372. C K.
    Check-in was not, what I expected.

    Westin has a kids club, but the guy at the reception didn't mention it at all. We had to ask for the kids welcome package.

    Pool area is suuuper small and dirty!!! Chips are laying on the floor, foam is in the whirl pool and the smell is not pleasant at all.

    Rooms are half round and quiet nice. Starbucks coffee in the rooms, like in every hotel in Seattle.

    29/03/14 | Link | Rating: 2.0
    373. Michael T.
    Good hotel in a good location.  Walk to Pike Place and steps from the monorail.  

    The views are nice.  But if you are going to enjoy the views and you are over six feet tall, be prepared to be infuriated by the low clearance near the windows.  In two days I struck my head on this board 4 times.

    27/07/14 | Link | Rating: 3.0
    374. Serge L.
    The Westin Seattle is a great option for business travelers, but is slightly on the pricier side.  This property features large, comfortable and clean rooms, and is centrally located.   Easy Walking distance to Pike Place Market and only a mile walk to the Space needle (5 minute cab ride).

    Quick Tip:  If you've got a rental car The Westin has a dedicated parking lot up the block, which you'll have to pay for, but there's an independently owned lot immediately across the street that's a little more convenient, and I think roughly the same price overnight.

    23/02/14 | Link | Rating: 4.0
    375. Linnea T.
    The beds here are fabulous and my favorite feature of this hotel! I didn't notice any traffic/city noise from my room, however my room was right next to the elevator and made for some annoyance at night. Request a view of the downtown area and away from the elevator if you can. Don't waste time on the in-house restaurant, though, as there are too many dining options to put up with mediocre food and slow service. As far as location, its not as conveniently located to dining and attractions as other hotels, but not a terrible journey if you are willing to walk a mile or 2 and taxis are easily obtained, if not.

    26/08/14 | Link | Rating: 4.0
    376. J L.
    Great service to start with. We were checked in at the front desk by a very enthusiastic young man. We even checked in a few hours before were supposed to and thought we might wander around until our rooms were ready but they brought out bags up right away and checked us in on the spot.

    The rooms are larger the other hotels we've stayed in through out Seattle. There was even a small couch area. They don't lie when people talk about the heavenly beds, and I would know, sleeping is my favourite past time. Everything is close by including shopping, top pot donuts, restaurants and McDonald's for those 2am munchies.

    The lobby is really large with lots of seating areas which makes things interesting as I spotted quite a diverse group of people out there. A granny group in their Pajamas were eyeing me up when I walked out one morning.

    My only dislike about the hotel is that there was 5 elevators but it always seemed like there was only one working as it would stop on every floor on the way down which was a bit of a pain since we chose a higher room. I also wish there was a mini-fridge but that's pretty rare for these types of hotel rooms.

    Also on the last night we were here, I woke up at five in the morning to loud banging coming from outside. This continued till 10am. I presume since this was a Tuesday, many other guest were preparing to leave and this is where the noise was coming from although in my experience, when I leave a hotel, I don't repeatedly throw my suitcase against a wall but who knows.

    Tip: parking is 46$/night + valet tips which is a bit outrageous considering we were at the Warwick a month ago and parking was free. Park in the underground half a block away, it's 30$, which helps a bit.

    29/12/14 | Link | Rating: 3.0
    377. Lisa D.
    The Westin is big and busy, with a great downtown location, which results in some ups and downs.

    The Good:
    - The beds are the most comfortable hotel beds I have ever slept in! No rock hard mattress here, but not super squishy either. As baby bear's porridge, it was just right.
    - Location is perfect for walking to downton restaurants, bars, and shopping
    - The view of downtown and the Space Needle is great!
    - Really nice lounge area with couches that also has bar service

    The Bad
    - Front desk staff were super unhelpful. Not rude or anything, just "Nope sorry we can't help you" with no suggestions for alternatives. However, the lady at the conceirge desk was nice and helpful
    - No hotel guide in the room? What the heck! Luckily I did not need to order room service, or find local services.

    The Ugly
    - The elevators; we were only on the 16th floor, so I feel for those on the 40th floors. Slow, and the doors were always trying to close on us before everyone had loaded in.

    In the end, if I needed to stay downtown again I would choose the Westin again just for the location and quality of the rooms.

    16/12/13 | Link | Rating: 3.0
    378. Asad K.
    The agent at the front desk was friendly. We actually arrived 2 hours before our check in time and they were able to check us in.

    24/04/15 | Link | Rating: 5.0
    379. Keith T.
    Amazing views from the room. Great service here from the moment we pulled up in the valet. It's a bit crazy on the daily charge of the hotel valet. The trip up here is all still worth it. I wouldn't have wanted to stay anywhere else. This will be number one choice next time I visit here. Thanks!

    16/02/15 | Link | Rating: 5.0
    380. Foodie I.
    High floor rooms have decent views

    Windows in rooms are bolted shut...stale air...incredibly stuffy.  Seattle has such nice air, it's a shame that you can't experience it in the room.  The room hallways are also airless.  
    The downtown area near the hotel is pretty sketchy at night.  We've been to Seattle many times but we don't remember it being so rough at night.  It's more like Detroit than the Seattle that we remember.
    This hotel is one of those dumb round buildings from the '70's. Rooms are pie-shaped and just don't work well as a Westin.  I love Westins but this is one that I would avoid.

    25/10/14 | Link | Rating: 2.0
    381. Kari F.
    Beautiful hotel! Booked through a discount site.
    Staff is friendly and helpful.
    Concierge made us a great dinner reservation, directed us to the best route to our sight seeing destination, recommended a wonderful deli for lunch....
    We arrived quite early around 10 AM. They had rooms available, but only the upgraded rooms at an extra $20 were ready. Now that's a good gig!!!! It was worth it to unload bags and start enjoying our trip.
    No free wifi in rooms! The price to stay here plus they want $9 for wireless?? No way, and there would have been more stars if the wifi was offered other than in the lobby.

    01/06/14 | Link | Rating: 3.0
    382. Sandra M.
    I didnt even have a chance to stay here. Watch out for cancelation fees ! im bringing my mother up from San Diego in June but have not purchased plane tickets yet. My mother jumped the gun and booked this hotel without confirmation of our travel dates. So when she tried to cancel.the next day ..( she had booked thru expedia.com and payed with PayPal ) this hotel tried to stick her with a one night penalty fee of $325.00.
    Needless to say that is a ripoff for a reservation that is 4 months away. There is nowhere on their site or westin parent company site that has a cancelation policy. When I emailed the Parent Company I got a stock response that each hotel has its own policy.
    After contacting Expedia.com a wonderful customer service representative helped my mother get her money back.
    Our flight is now booked and we have Reservations for 5 days at The Maxwell.  Beware of the Seattle Westin picking your pocket  !

    02/03/15 | Link | Rating: 1.0
    383. Michael M.
    Prior to our stay I was so turned off by the negative reviews that I thought of switching hotels - I'm thrilled that I didn't so do.

    For the whiner writing the review about needing directions to the gym, did you notice the labels on the elevator buttons? One clearly says Gym/Fitness Center. And, for me housekeeping later in the day (giving me more time to use the towels, etc.) is a good thing.

    Checkin was delightful, no line, 3 minutes max. Bellman was a treat, helpful, warm, good sense of humor.

    The room was awesome. Large, a limited view of Lake Union (but that's how it is in a city of high rise buildings), incredibly clean, quiet, comfortable. Free Starbucks coffee with a coffee maker that was simple to use and brewed an excellent cup of coffee was a real treat. One morning (we stayed 5 nights) we were able to get an extra set of Starbucks packages from housekeeping - graciously provided. The small refrigerator was loaded with items for purchase, so I couldn't put my own items inside. A little extra room would have been nice.

    On Sunday morning there must have been a problem with the elevators; there was about a 10 minute wait. This was unexpected, and could have been a problem for anyone on a schedule. For me, it just  delayed my morning run by a few minutes.

    The lobby bar is nice, but not wonderful - there are so many wonderful options within a few blocks, I think it's a good idea to venture out and take in the Seattle atmosphere.

    The concierge gets an A+. I had to wait a few minutes for her help, and while waiting I witnessed such a patient, caring level of service for 2 young gentlemen from a foreign country that I was more than happy to wait. She directed us to a bar at a nearby hotel for drinks and a snack - a great recommendation.

    Overall, if you're looking for a hotel in Seattle, this is has to be high on your list.

    30/08/14 | Link | Rating: 5.0
    384. S L.
    Love love love, this is the first place I stayed when I first visited Seattle and the location, service, and rooms are so great that I keep coming back.

    Pool & hot tub have a glass ceiling so you can really soak up any sun that might be shining without going outside, hot tub is in a raised tile rectangle shape which is unique and a bit bigger than a regular round tub.  There's a gym and locker room which gives it almost a spa type feeling.

    The towers are visible from almost anywhere downtown so you can get "home" easily without asking for directions.  If you are flying in and don't rent a car you can easily walk to/from the Link.  Pike Market is close by, amazing restaurants and bars are close by, and Top Pot donuts is a few blocks down! What more do you need?  

    Huge shower heads, almost every room has a great view of the water, large space for a closet, desk, bed, sitting area, and large bathroom.  There is a cab line outside so you can always grab one and go, although it is very close to Belltown, the doors are secured at night.

    No breakfast and room service was disappointing - so get out and eat some local food!

    26/08/14 | Link | Rating: 5.0
    385. Vanessa P.
    Location is certainly nothing to sneeze at, but during my stay I ended up experiencing random knocking noises  (not the kind you're thinking of), unfortunately the AC isn't able to be lowered (for a native Miamian this is crazy). Plus, the bathroom is quite small. The upside is room service was really decent, and the downstairs bar was a chill spot.

    15/09/14 | Link | Rating: 3.0
    386. Annett S.
    We chose this establishment because of the amenities they offered and we know The Westin normally has fantastic hotels. Came back from a wonderful evening on the town. Went to look at the hot tub to find the area where the hot tub should be was all cement??? The pool had at the minimum 20 young children running around and jumping in the pool with parents sitting around. First time not impressed with The Westin.

    01/03/15 | Link | Rating: 3.0
    387. Ed L.
    Rooms are a little dated in terms of age and technology but you get great Starwood service and a comfortable stay. The location is ideal for business downtown and walking distance to the water (Pike Place Market). Nice views of the city as well at the upper levels.

    10/11/14 | Link | Rating: 4.0
    388. Jen B.
    Such a bad experience for such a nice place. No running water the morning of a marathon. NOT COOL. No shower, no drinking water and no running toilet. I will not be staying with you again Westin, no matter how close you are to the starting line!

    26/11/14 | Link | Rating: 2.0
    389. David T.
    No internet. It's a very nice hotel, comfortable beds,  nice people working here. By any other measure a 4 star experience (the tiny bathroom keeping it from 5 stars).

    But they essentially have no internet service. You can connect to their wi-fi but it takes 20+ seconds to get a web page to come up. If you're lucky. Half the time it times out.

    And forget VPN or pulling down email - that's far beyond what it's capable of. And this includes at 4:30am when I could well be the only person in the hotel using it.

    If you need Internet, stay elsewhere.

    05/11/14 | Link | Rating: 1.0
    390. I M.
    The hotel was undergoing some lobby renovation.  The downside is that the never informed their guest of the construction at anytime.  The lobby bar seemed to be the preparty hangout before hitting the city.  The staff at the lobby bar was very friendly and welcoming.  The front desk agent was accommodating and extended us great customer service.  Valet is expensive, but seems reasonable for city locations.  Our room was old looking.  The carpet looks a little bit grungy.  Over all the hotel was clean, secure, centrally located, and I would stay their again.

    13/03/15 | Link | Rating: 4.0
    391. Tony N.
    Kind of dissapointed with this hotel.  I expected more because of my recent stay at westin in Aruba.  When I first arrived by cab I had luggage and was carrying a baby. Nobody came to my aid or welcome me.   Where was the bell boy when you need him to take my luggage. Checked into my room and it had a funky smell.   The room was old and needed some renovations. The elevators are also slow and run down.  Come on I expect much better condition from hotels like this. This is why I always stay at the Hyatt from now on.

    14/03/15 | Link | Rating: 3.0
    392. Kaia T.
    If I am ever back in Seattle, this is where I would stay.

    The location is central to everything.  It is a 10-15 min walk to pikes market and all the restaurants and taverns.

    The rooms are very spacious and clean. The housekeepers don't only clean your room and make your bed, but they fold your clothes and organize your cosmetics - wish was wonderful for me!

    The service was great.  The concierge gave out courtesy umbrellas and gave great recommendations for running areas, eating, etc.

    The amenities were great. I came here for a conference. The ballrooms were very accommodating, but some could be bigger. I liked how the fitness weight room was separate from the cardio room. However, the weight room was very claustrophobic.

    Overall, this hotel has a great central location, with nice and spacious rooms, plenty of amenities and the service was wonderful.

    31/05/14 | Link | Rating: 4.0
    393. Holly K.
    We came to Seattle to celebrate our 27th wedding anniversary. I got a great deal on this hotel through Southwest's website. I am OCD about hotels and was impressed with them. Check in was quick and the guy at the front counter was really friendly.

    We had wanted to ride the tram to dinner at the needle, since it was 4th of July, and he was nice enough to warn us, we may not get a ride back. However, we were able to go down on the tram right after check in and see the glass works and make it right back. You couldn't ask for a better location to transportation.

    The room was clean and the bed comfy. Which really, to me, is the second most important thing, after being clean. I would recommend staying here, and if you look around you can get a great deal for a great location. My son and DIL walked down to the waterfront they said in no time at all.

    13/10/13 | Link | Rating: 4.0
    394. Lee C.
    So, totally hyped about a weekend stay-cation downtown after going to 2014 Oyster Fest.  Which is another review, but I had to say something about the Westin.

    First of all, the lobby...hello, hotel manager, you ever heard of a walk through?
    there was trash on the tables and it didn't look clean, which was surprising to me.

    The room, was nice enough, the bathroom...worked.
    But its what was unseen that's causing me to write this.

    We woke up the next day covered in bites.  So either they have bed bugs or someone who stayed in the room before had a pet with fleas.  It was gross.  Room 1164 need to be bug bombed.

    Needless to say....not gonna stay there again...and I'm gonna buy a black light to check to make sure other places I stay are freakin clean!!!


    26/11/14 | Link | Rating: 1.0
    395. Linda T.
    My hopes were too high for this hotel, considering The Westin just usually has such a positive connotation to it. We got this deal off of Expedia and only paid around $115 a night.

    The front desk wasn't that welcoming or pleasing. It was a very awkward 5 minutes during the time we checked in. She went from being very dry to personal in a matter of minutes. It was an overall awkward subject and experience.

    The minute we stepped into our *non smoking room* it smelled exactly like smoke. It wasn't pleasing at all. We later went down, hoping to speak with a different person to change room. He didn't seem happy about it, but he did it for us.

    Our two bedroom hotel was nothing special. The interesting part was that everybody who stepped into the hotel elevator with us was on floors much higher than ours. We were the 10th floor. Not sure if that had anything to do with the price that we paid or the fact that there's a lot of construction going on.

    More so, they charge for internet when most hotels offer them for free. You'll get very slow free Wi-Fi though, if you're in the lobby. Yay! And if you're planning to rent a car, expect to pay $30-$50 a day to park it.

    I think next time, I think I will consider the Sheraton or Hyatt.

    12/01/15 | Link | Rating: 3.0
    396. Christina H.
    Great location, large rooms, great views.  The hotel staff was nice and accommodating.  The bed was very comfortable!!  We weren't in the hotel much so it was exactly what we needed.  

    My only con is the last night we stayed it was very windy and you can hear the hotel creaking (we were in the north tour).  It freaked me out but for most it's not a big deal.

    25/01/15 | Link | Rating: 4.0
    397. Clint W.
    hey, this place has been here forever and has held up pretty well.  it's still nice inside and the interior isn't dated.  

    it has massive meeting rooms inside, one that makes you think you are in the convention center.   all of which are well equipped and quite functional.  

    the holiday decorations are just going up right about now, which gives the place a bit of a festive glow.  

    well positioned in the center of the city, it's walking distance from a lot of action.

    22/11/14 | Link | Rating: 4.0
    398. Aaron S.
    Whenever we need to stay overnight in Seattle we choose the Westin because of the overall comfort and experience they offer. Check-in is quick and the staff is always friendly. The rooms are immaculate, have great views, include comfy furniture, and the beds are amazing. We walked to lunch a block or two away at a great restaurant. Room service that night was quick and easy. Like most hotels things like room service and mini-bar are expensive but that is to be expected so it was good to have some decent choices available if we are going to pay for it. It was a bit more expensive then the last time we were in town but it was a summer Saturday with the torchlight parade happening that night so I guess that is understandable. Overall we love the Westin and always try to stay at one wherever we go, especially in Seattle.

    03/01/15 | Link | Rating: 4.0
    399. Christine T.
    Absolutely Fabulous!! We are never disappointed: the staff are friendly and helpful, all amenities are well maintained (except there was no functioning hot tub:-( and here's THE HEADS UP WARNING: the beds are truly HEAVENLY my teenagers would not get out of bed...breakfast was amazing and there's a Starbucks on site!  Centrally located in Walking distance of Pike Place Market and the Montrail, no need for a car.  We valeted the car when we arrived and haven't used it since we arrived. Even with a late checkout we'll have come back here still so we can experience more of the recommended concierge activities

    22/02/15 | Link | Rating: 4.0
    400. Chris G.
    Good staff. But the place is looking a little long in the tooth.

    And, just in case any hoteliers are reading this, can we stop the horrible rainwater shower heads before they catch on? Just don't do it. I don't care how much water you save. The water has zero pressure as a result and is lukewarm at best. Thanks for letting me vent.

    28/06/14 | Link | Rating: 3.0
    401. Clay K.
    Very nice rooms, very clean, extremely comfortable bedding. The entire hotel staff was friendly and helpful. The concierge desk (Ted) was the best I have experienced anywhere! He took the time to explain tours available and trying to match those to our likes. He even went online to assist purchase of advance tickets to popular attractions  thus savings us $ and standing in long lines, Thank you Ted!
    I will definitely stay here on my next visit to Seattle. With it's great location to the monorail and a close walking proximity to Pikes Place Market, excellent choice!

    25/08/14 | Link | Rating: 5.0
    402. Vu N.
    We booked a double bed room for two nights. The room is cozy and space is limited. There is wifi but it's not free. Location is great. We are close to everything in Belltown. A 10 minute walk to the Pikes Market.

    10/02/15 | Link | Rating: 4.0
    403. Leela S.
    Disclaimer: I've never stayed here. However, I have spent some time waiting in the lobby to meet people, and those couches are extremely cushy and comfortable. There is also ample seating, so your group isn't forced to awkwardly merge with any other ones. The cocktails look great too, but I've never indulged. Oh well, maybe one day!

    26/10/14 | Link | Rating: 4.0
    404. Tiffany W.
    I've stayed at this Westin a handful of times now and have yet to have an incident-free stay. While none of them are absolutely horrible, the overall trend is disappointing for a hotel of this caliber. Here's a really lengthy summary of my experiences:

    1) Housekeeping forgot to give me shampoo one day, so I tried to call Service Express to ask for some. Neither of the phones in my room worked, so I had to call from the hall phone and also report that my phones didn't work. One hour later and still no shampoo or working phone.

    2) I was mid-shower when the hot water suddenly went ice cold. After attempting to wait for the hot water, I had to jump out and call the service line. They said they would talk to engineering and call me back. After a 10-minute wait, I called them back just to ask for a place to finish my shower.

    The good: The manager was very apologetic and offered me a room a few doors down to finish my shower in. She offered to move me to another room, but since I was in a hurry, they instead said engineering would come fix my room while I was away for the day. I also got some vouchers for the restaurant as an apology.

    The bad: In addition to not having hot water in the shower, the sink did not have cold water, so I was stuck washing my hands in scalding hot water. Also, when I came back at the end of the day, I received a message saying the hot water situation was fixed, so I attempted another shower. Once again, mid-shower, the water went ice cold, and I had to jump out with shampoo in my hair. This time they moved me to another room and gave me some SPG points.

    3) In my haste to move rooms, I left my cell phone charger plugged into the wall in my old room. A few hours after I moved, I called the front desk to ask if they had my charger. I was told they would have to look for it and call me back. Never got the call back.

    4) If you stay at this hotel on a windy day, don't expect to sleep well. The towers are designed to sway in the wind, and apparently "breathe" with the wind (or so we were told). The result is an incredible creaking that sounds pretty much like the entire building is going to collapse on top of you. When I was at the front desk, another customer next to me was demanding to check out because he couldn't sleep with all the creaking.

    5) I've stayed at this hotel on/off for a couple months, and the hot tub has been "currently undergoing maintenance" every single time. This time around, I decided to call the front desk before wandering over to the pool. I was informed that the "hot tub has been removed from the building". Well, so much for that.

    6) The last room I stayed in had a hole in the bathroom wall behind the picture frame. It looked as if the picture frame used to cover the hole, but got moved and was now exposing a 2-inch gap. Oops.

    Other notes:
    - If a hotel's gym is a factor in your decision to stay, I'd avoid the Westin. The weight room is really more like a closet, the medicine ball was completely deflated when I tried to use it, and I had to try 4 treadmills before finding a functional one.
    - If you're staying for business, there is an $8.95 charge per day for Wifi unless you have SPG status or a corporate rate.
    - If you have a car, it's nearly $50 per day to park it here. There is likely cheaper parking around the area.
    - The hotel does have great views, super comfortable beds, and a tasty restaurant. Aside from the few times where Service Express has been slow, the service here is pretty good. The staff are friendly, and the concierge folks are especially welcoming. For that, this review is two stars instead of one.

    19/01/15 | Link | Rating: 2.0
    405. Rob S.
    Hotel is great, needs some TLC but is good. Parking is super expensive $45+ day. Crazy

    My complaint here is the bar and restaurant closing on the weekend at 11 and 11:30pm. Really? Way to lose $ and business and drive us out into SEA when all we wanted to do was to relax at the hotel.

    08/03/15 | Link | Rating: 3.0
    406. James K.
    Really nice place to stay and the service is outstanding. Comfy bed.

    ... But can you believe the windows don't open!!! It appears as though every room has a balcony, wrong. And no vent fan in the bathroom. No fresh air whatsoever. Because of that we won't be stating at the Weston again. To bad, otherwise a very nice stay.

    21/02/15 | Link | Rating: 3.0
    407. Nichole K.
    I was pretty impressed with the accommodations and service of this Westin. I checked in four hours before check-in and they had a room available for me (with wi-fi included). The staff was helpful, professional and friendly.

    Their lobby is actually a pretty nice place to enjoy some cocktails before a night out or to lounge while you're waiting for the rest of your party.

    It's located in a great area with plenty of walkable restaurants and bars.

    I look forward to my next trip here.

    15/10/14 | Link | Rating: 4.0
    408. Steph C.
    My husband and I cashed in on some Starwood points to stay at the Westin on a recent trip to Seattle. It was actually my first time staying in a hotel in this city, as I usually have friends to crash with. Two of these friends very rudely got married on the weekend of our trip, forcing us to find our own accommodations.

    The hotel was very pleasant, with nice staff, nice lobby, excellent downtown location. We asked if we could get a room on a higher floor when we checked in, and were upgraded without any resistance from a room on 18 to a room on 44. Every time we got in the elevator, I waited to see if we'd get off on the highest floor. We won every time but one.

    Our room was comfortable and neat with a great view of the city. Heavenly bed was great, and there was plenty of room to potter about. Our trip was lovely, and if our friends aren't too busy to host us next time we're in Seattle, I'd look into staying at this Westin again.

    23/09/14 | Link | Rating: 4.0
    409. Jason D.
    Would give this 5 stars except $450 for one night is insane! $46 for valet? Crazy! Staff was super nice, bed is SPG super comfortable of course. Paid Wi-Fi? In $400 room? Incredible views and great location. TV is flat LCD with tons of HD channels so that is a plus. Two restaurants to choose from for room service. See my pictures for more. I'm a huge hotel nut, really picky and I would consider this is a 4 star hotel overall.

    Hope if you're visiting or staying local this helps you.

    04/05/14 | Link | Rating: 4.0
    410. Ashley H.
    I booked this room for a vacation to Seattle for my birthday. My dad and I had our first problem when we were looking for parking. The self-parking was closed, and the valet directed us to stop behind a parked car. It was nearly impossible for us to back out when we found out that the fee was more than $50 per day (plus a tip). Additionally, the valet appeared to have no idea that self-parking was closed. We parked at the garage just a block behind the hotel, and it was only $30 per day if you were a hotel guest. Much better!

    We asked for a room on a higher floor and they gave us one on the 14th. Not really what we expected. Later on, we asked the concierge how much breakfast was at the in-hotel restaurant. They didn't know. We also asked about a nearby bar where we could watch the boxing match. They didn't know. Ultimately, they just seemed unhelpful and like we were bugging them.

    Of course, there were some good things about the stay. It is in a great location for walking around and exploring the city. Additionally, they have two workout rooms. I loved the cardio room. The showers in the rooms were also excellent.

    Fortunately, I got a good deal on the room so I couldn't be too disappointed in the experience. I probably wouldn't book a room here again though.

    11/05/15 | Link | Rating: 2.0
    411. Dalsten D.
    I wasn't impressed at all. Old and dated. Receptionist was the highlight. She was very courteous and gave a good recommendation for a bite to eat. Palace Kitchen.

    10/05/15 | Link | Rating: 2.0
    412. Bruce F.
    Off to a very rocky start but they recovered.   We went to Seattle for a Romantic weekend (all the way from Milton)

    When we checked in I upgraded to a floor on the 38th floor for the view and opted for self park - $5 cheaper and I hate waiting for Valet to get the car.    

    First - when we go to park - they say there is no option for self parking that day - I pointed out they charged for it and so the manager upgraded to Valet for free.  Still have to wait.    :)

    Next the room was not ready.    Had to go back down and they apologized and changed it to a room on the 32nd floor plus gave us a break on the price.   Still both options cost time, reduced our floor view  and frustration.

    Move prices in the room are high - watched two movies at $14 and $17 - yes they were fairly new but still high.

    The room was excellent and the view beautiful.   Everyone was friendly (except the bum sleeping right outside the main door - lovely).    

    Overall we had a great time and I would recommend it as a nice place to stay.

    03/01/15 | Link | Rating: 4.0
    413. Candace L.
    Great hotel in a great location, with fabulous enormously spacious rooms (I may have had a corner suite) and staff. I stayed here before the 2013 Rock n Roll marathon.

    Ah-mazing!!! views of Seattle, uber romantic - Seriously, make sure you have a high floor if you are here for romance.

    Very quiet and peaceful time.Only wish my room had a tub in addition to the shower.

    I'd definitely book again. I guess it didn't hurt than my Friends&Fam contact at the W hooked me up big time! ;)

    24/06/14 | Link | Rating: 4.0
    414. Starr P.
    We traveled w friends to Seattle and stayed at the wonderful westin Seattle. Trevor checked us in promptly upon our arrival (which was early in the day) and we went to the lovely room with an unexpected view of the gorgeous city skyline and the Pacific.

    The bathroom was a bonus with its decorative interior and beautiful bathtub ready for soaking, and a large lush Turkish shower head.

    We promptly deposited our bags and went downstairs to Relish. Terri was terrific and easily accommodated our traveling party of 9 cheerfully and promptly, with delightful food (truly excellent burgers and sides) and coffee afterward. She also handled our party early the next morning and even remembered our drink preferences from the night before, and happily gave suggestions for local purchases (she is terrific management material odor the westin team for sure!)

    We were within a 5 minute walk of Nordstroms, the Westlake shopping center and the monorail, which we took to our stop for the Safeco baseball field to see the Texas rangers play the beloved Seattle home team, the Mariners.

    My girlfriend and I took the rail back at 9:30, and felt quite safe walking back the 5 minutes to the hotel.

    We were also a 10 minute walk from Pike Place Market and the original Starbucks, so we took them there also, in addition to a walk through the market - so the hotel is remarkably convenient to most locations downtown.

    Upon our return to the hotel, on the return portion of our cruise, we stayed on the 33rd floor with a lovely view of the Puget sound - a beautiful vista from our windows.

    We accidentally moved a water bottle in the mini bar and Mr. Butter at the front desk smilingly adjusted the accidental charge for us, while the concierge gave us maps and info for the museums and walking directions to the monorail, since both were again only a few blocks away.

    Lovely stay, lovely visit and a truly lovely hotel - worth the stay

    06/07/14 | Link | Rating: 5.0
    415. Mathew N.
    Although the desk clerk seemed bored and thoroughly uninterested in us when we checked in after midnight, we were delighted to find that our room on the 42nd floor was a suite with floor to ceiling window views of the waterfront, a living room, a dining room, and a kitchen.  This was certainly more than we had bargained for paying $105 a night via Priceline.  

    The bathroom had lots of counter space.  The elevators were amazingly uncrowded and speedy.  The location, less than a mile from Pike Place, couldn't be beat.  The bed was comfy.  

    My only quibbles would be that the shower has a curtain instead of a door and as a result the shower smells musty.  Also, the shower itself is very temperamental so it's hard to get the temperature just right.  

    Overall, this was a great hotel.

    04/01/15 | Link | Rating: 5.0
    416. Val S.
    Just left Seattle and it was my first time at the Westin. It is in a great location and about 10 min walk from Pike Street. Also quite a few places to grab a bite. Check in was painless and room was a nice size with comfy bed.

    I couldn't decided btn a 3 star or 4 star for a couple of things. One big thing was parking was super crazy at $43 a day to self park and $52 to valet. Never heard of before, supposedly a Seattle thing but that's overboard. So, be aware of this additional charge if you have a car.

    Also, it wasn't very clear how to get out of the parking lot. If you self park, keep your room key so you can get out. And when you do it may or may not work and valet will have to help you. Even some of the staff was confused. If I knew it would have saved me from going around in circles confused.

    Black out curtains didn't really block out light so unfortunately I woke up early but that can be minor for some. Overall was nice stay though and nice hotel.

    19/04/15 | Link | Rating: 3.0
    417. Alexzandra H.
    Kyle helped us out at check-in. The baby was sick and he made special arrangements for us. The room service food was excellent. Pool is amazing- great view.  We were in a suite which has a fridge and sink-convenient with the baby.  Amazing views of the port ffrom our room.  Concierge very helpful with dinner suggestions and actuvities for the baby.

    23/04/15 | Link | Rating: 5.0
    418. Thomas M.
    This is one of my top three or four picks for places to stay whenever I come to Seattle. This hotel is one of the tallest in Seattle and regardless of which tower you are in, you're sure to get a great view. The view and central location are why this is always a consideration for my Seattle visits.

    26/04/15 | Link | Rating: 4.0
    419. Will C.
    Good hotel. Not the best Westin I've stayed in but decent.  The hotel is actually pretty old but it seems as they have done some extensive remodeling.  
    The beds were very comfortable and the rooms were spacious.  The bathroom was a little too small for my liking. The staff were helpful and friendly at all times.  There was a free bottle of water in your room everyday, not too many American hotels do that.  And also if you forgot your training gear, they will bring you a whole set for only a few dollars. (Rent). So I thought that was great.  Also the hotel was located soooo close to everything. I will definitely recommend this hotel to others.

    29/08/14 | Link | Rating: 3.0
    420. Lorrie M.
    Call me an SPG-lifer but I am seriously super happy about having SPG and Amex this past year. I can't believe I've traveled so much without them!

    On top of the amazing deals and the great perks I get from SPG, being a preferred member or Gold etc. really has helped me find things like check in earlier, check out late, free wifi, random other freebies, complimentary drinks, and upgrades. I used to think I didn't care about these things but when you're spending about half of your life in hotel rooms things really start to add up.

    I really liked this place because the two Westin towers are round, which means when you're on a higher floor you are bound to get an incredible view everywhere you go. I do wish that they allowed some kind of balcony or open window, but I can see what kind of awful liability that would pose.

    It was well situated and extremely convenient for exploring downtown Seattle, Pike place and all the regular Seattle stops when you come here as a tourist. The only downside is that they don't offer a car service that takes you about 1 mile radius around the hotel, which Hyatts and other properties do in the area making it even easier for you to get around.

    Biggest con? don't park here! It's $45/night before taxes! Yikes!

    02/01/15 | Link | Rating: 4.0
    421. Paula P.
    I rarely have problems with a Westin, and the Westin Seattle is no exception. Check in was easy, front desk folks were very pleasant. This hotel is located very, very close to the awesome Pike Place Market and within walking distance to tons of shopping and restaurants.

    WiFi is free if you are an SPG member. Nice perk!

    Of course the heavenly bed was very comfortable, my room was large, airy and very clean. Also, it is very convenient to take the light rail from the airport to the hotel, just a block or two away! Love this!

    Lots of outlets are there for you as well as a nice, large bathroom!

    02/03/15 | Link | Rating: 4.0
    422. Hannah F.
    I had an overall pleasant stay at the Westin!

    Even though we were notified promptly at the front desk that we probably wouldn't be able to get into our rooms since the place was booked (here for a conference), we were able to check-in without a hitch. The rooms are comfortable with neat views of the city. The beds are heavenly and the showers are just - amazing. So good. Only downside is that Wi-Fi isn't complimentary and you can hear heavy public transit noises on the lower levels (we had this beeping noise every few minutes early in the morning and into the late afternoon).

    Since we were here for a conference we required to use ethernet cables for our booth display. The crew went out of their way daily to make sure our bandwidth was at its highest speed and that we weren't charged for un-used cords.

    I would most definitely stay here again, though - it's really central location makes it easy to get around. The staff is pleasant and accommodating.

    24/04/15 | Link | Rating: 4.0
    423. Forrest R.
    When it comes to hotels it's all about location location location, and the Westin Seattle is smack dab in the middle of downtown Seattle. Pikes market is walkable from this centralized location and it is close to the mall, theaters, coffee shops and other hot spots. The 2 complaints I have are mild: 1.) the parking is ridiculously expensive, $42 a night for self parking (you are better off parking in a nearby parking garage.
    2.) as the sun is setting it gets immensely hot in our West facing room. However I don't think sunshine is a common occur acne here in Seattle, and the view from our room is killer.
    High 5 Westin!

    09/05/15 | Link | Rating: 4.0
    424. CJ H.
    First, you know that the stars are for the experience, right? A 5 star hotel in luxury would be a Four Seasons, my 5 star rating is for the experience.

    A client booked my room via Expedia which meant I would not be able to claim any Starwood Points. As I was approaching the front desk, I was dreading the deposit negotiation. Some hotels won't take cash and I hate using my debit card because it can take 11 days to get my deposit back.

    When I went to the counter the French desk clerk was most helpful. Not only did she allow me to post a cash deposit but she suggested a way to get Startwood points by going green. Going green involves passing on maid service, which I did.

    In the evening I would hit the concierge desk and they would give me coffee and bottled water.

    This was a great experience and as Forrest R said, it is also about the location.

    10/05/15 | Link | Rating: 5.0