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Ambassador Hotel in Milwaukee, WI

Ambassador Hotel in Milwaukee, WI


The beautifully restored Ambassador Hotel preserves the original Art Deco style which has made it a Milwaukee landmark since the 1920s, and we've added all of the luxuries you have come to expect from a modern hotel. Marble floors, elegant bronze elevator doors, and Art Deco detailing are the backdrop for the sumptuous bedding, modern amenities, and our top-rated onsite restaurant and lounge where you can enjoy memorable cuisine in a relaxed, yet sophisticated atmosphere.

Warm hospitality and exceptional service are a tradition at the Ambassador Hotel. We offer complimentary parking, concierge and room service. The Ambassador offers an onsite fitness center, equipped with state-of-the-art equipment, our new 24 hour business center, and high-speed wired and wireless Internet access throughout the hotel. Our staff prides themselves on delivering exceptional customer service and is eager to make your stay as comfortable and memorable as possible.

Located in downtown Milwaukee, the Amb


Established in 1928.

The beautifully restored Ambassador Hotel preserves the original Art Deco style which has made it a Milwaukee landmark since the 1920s, and we've added all of the luxuries you have come to expect from a modern hotel. Marble floors, elegant bronze elevator doors, and Art Deco detailing are the backdrop for the sumptuous bedding, modern amenities, and our top-rated onsite restaurant and lounge where you can enjoy memorable cuisine in a relaxed, yet sophisticated atmosphere.


Company Info:

Rating: 3.31

Address: 2308 W Wisconsin Ave, Milwaukee, WI, 53233
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Milwaukee, WI



Comments (104):

1. Nicholle H.
This hotel was very nice.  It had an older art deco feel with a very pleasant staff, clean rooms, and a very nice restaurant.  The bed was very comfortable with plentiful supply of feather pillows.  The television channel selection wasn't great, but everything else was perfect!  Also, it is right across the street from the Eagle's Ballroom (reviewed earlier).  Nice place to stay if you are out of town and going to a concert in Milwaukee.

23/07/06 | Link | Rating: 4.0
2. amanda s.
I was so excited to surprise my new husband on our wedding night - so I called around and was especially impressed with the 'romance package' provided by the ambassador - a whirlpool suite, champagne and strawberries, fresh flowers, and even aveda products at our disposal!  I plunked down my credit card to reserve, and made a big deal during the process that this would be our wedding night and we would arrive very late and was promised excellence by the friendly woman on the phone.  Well, fast forward to about midnight on our wedding night, me tired but happy in my lovely wedding dress, and my husband exhausted and smiling in his suit.  Long story short - they gave our room away!  They offered us a regular room (we would have to pay for it) with no services, no flowers, no nothing.  I think his name was Carter.  He was completely unprofessional, totally stumbling over his obvious f-up, and defended himself by saying the ambassador REGULARY overbooks rooms and "this happens all the time."  We left, first getting a printout of our reservation (to make sure they didn't charge my card) and on the reservation it said "wedding night" and "late arrival."  We called the management to complain, they told us that they were very sorry, would "make it up to us," took our information, and never got back to us.  We called again, same apologies, same lack of follow-up.  You are on yelp right now to avoid problems.  Please, heed this advice: NEVER stay at the ambassador and NEVER let friends stay at the ambassador.  They are in the business of bad business and they deserve to shut down.  Tell your friends.

20/01/07 | Link | Rating: 1.0
3. Jane M.
Just what a visitor enjoys: an old, grand hotel that shows all the original features and doesn't overdo it.  The lobby is beautiful with ornate art deco   and too-big spaces, with old-fashioned elevator doors and a friendly bar. The beds are wonderful.  I wish the TV were closer to the bed, but that's a pretty minor complaint.  I highly recommend this place!

27/06/07 | Link | Rating: 5.0
4. Melanie K.
This is a decent hotel for the price. I had a suite, which is probably a bit nicer than the regular rooms. The bedding was clean and the bed was comfortable, the bar/restaurant was staffed with friendly people. I had an overall nice stay. I think the best part of the hotel itself is the elevators, as you have to "open" the door just like a regular room door, to get into them. Kind of tricky when you have luggage, and the fact that they had no valet was kind of a drawback, (along with our calling the front desk for assistance with the T.V. and no assistance came- we just went to bed) but overall, a nice looking and clean hotel.

05/08/07 | Link | Rating: 3.0
5. Jamie Q.
On a recent trip to Chicago, I decided to take a side trip to check out their Calatrava designed museum and catch a Brewer's game. Milwaukee is by no means a nice city, so the Ambassador Hotel is sort of a diamond in the rough. Literally. It is a big art deco inspired building located in an uninspiring location far from downtown. Upon my arrival there, I was told by the lady at the desk (who was exceptionally nice and apologetic) that they overbooked a hotel and that I would have to stay at their sister hotel across the street, which was a poor man's Motel 6. Naturally, I was pissed, so after a bit of complaining, I got them to not charge me for the room. Now for it being free, the room was fine. It had a bed and a TV, but I would never pay money out of my wallet to stay at that place. The best thing about the place  was the nightly shuttle to the Brewer's game (which was free!) and the comped breakfast at the hotel lobby.

28/07/08 | Link | Rating: 2.0
6. Stacy B.
I'm surprised to see that this place has a low(er) rating.  The rooms were huge, and the bed was VERY comfortable, and we paid less than $100 per night.  Deal.  The hotel was very clean and the decor was tasteful.  The fitness room was a little on the small side, but there wasn't anyone using it every time I was in there.  The bar had a good drink menu, although it was somewhat expensive side.  Try to get in the bar on a week day by 6 PM, and get the two-for-one martini special.  If you want food after midnight, you're going to have a tough time finding something decent nearby.  Oh, and check out Pabst Mansion while you're there (it's a couple blocks of away from the Ambassador).

15/06/10 | Link | Rating: 4.0
7. Danni T.
Wow, I stayed here in November of 2007 and loved it. The service was polite and helpful. I loved our room, it was probably the first hotel that I didn't notice traces of other people, stray hairs, bent menus, old receipts etc. in the room. The floor I was on was quiet and I do remember seeing other people walking through the hallways so I know we were not alone on that floor.
I found the bed and bedding to be cozy, warm and luxurious, we actually overslept because the drapes blocked out all traces of sunlight. I was disappointed with the size of the bathroom, it was a bit of a tight squeeze but plenty of hot water and great water pressure.  Plentiful and soft towels, not that harsh sandpaper that I have found at other hotels.
I have seen other people ripping the neighborhood this hotel is located in and I'm sorry folks, I just didn't see it. Maybe this is a bad area for Milwaukee/Midwest but I didn't hear or see anything or any one that was scary to me. Yup, I saw a bunch of college students(not one of them was white, is that what scares you?) walking and joking around in a group going to the convenience store around the corner.  I will agree that it is not close to downtown ( it doesn't pretend to be!) or that it is in a ritzy high end area. It struck me as being working class/ college area.
Oh, and I loved the elevators, just wishing I took a photo of them!

06/03/08 | Link | Rating: 4.0
8. Abbe W.
For a hotel that boasts a 4-star rating on Hotwire and advertises a nightly rate of $300, the Ambassador leaves a lot to be desired.

1) There was a homeless guy lounging in the lobby.

2)There were many drunk 20-somethings (presumably here due to the hotel's proximity to The Rave music venue) roaming the halls and the room next to ours hosted an after-party well in the wee hours of the morning.

3) All the lights in our room were controlled by one switch near the door.  Either all lights were on or all lights were off. Including the bathroom lights. So in the middle of the night, we had to turn on all the lights or pee in the dark.

4) The hotel advertises flat panel TVs, but our room had a regular  TV with a failing picture tube.

On the other hand:

1) The hotel is a historical landmark and has been recently renovated. It maintains much of its original charm.  There are some great architectural details and the rooms are very clean, comfortable and nicely decorated.

3) We had a nice view of the city.

2) They have abundant free parking.

3) They offer a free shuttle service to downtown and back. Which is good because the hotel is about 20 blocks from downtown and there were no cabs to be found.

4) The staff was friendly and accommodating, but unfortunately unable to control the unruly crowd in the room next to ours at 3 a.m.

The fact that they allow the late night partying is a deal breaker. We probably won't stay there again.

17/02/08 | Link | Rating: 2.0
9. Marissa b.
stayed here on NYE because it's directly across from the Rave and we wouldn't have to worry about cabs, etc. At first we weren't sure what to expect because it's in a little bit of a sketchy area, but our room was awesome! We had a Queen Suite (2 queens + pull out couch) which also had a wet bar with sink & vanity in addition to the bathroom sink & mirror, so we had plenty of space to get ready. The decor is modern and unique, keeping with the vintage charm, and an open floor plan that allowed a lot of space for friends that came down to visit from another room. The big flat screen TV had a bunch of connectors, including a USB port, which I think we could have used to plug in an iPod if we had thought to bring our USB cord with us.  We had some problems with our keys working, but the front desk never gave us a problem about having to get them reprogrammed (like 3 times). We definitely visited the diner next door twice during our visit. Overall, it's a nice place to stay if you're going to a concert or visiting Marquette (I don't think it's very close to downtown).

01/01/11 | Link | Rating: 5.0
10. Mary R.
The Ambassador Hotel is an upscale establishment for a budget price! I was very pleased with the friendliness of the staff, the size and furnishing of the room, the various amenities, and most of all the advanced reservation price.  It is located slightly outside of downtown Milwaukee, just west of the Marquette campus.  While  the neighborhood surrounding the hotel is not glamorous, I felt safe. I do think it is an easier and more pleasant location for someone with a car (plus parking in the covered garage is free). The Ambassador is a renovated 1920's art deco hotel, and while the interior is gorgeous older buildings to tend to have some quirks. However, during my stay I experienced no issues, and my floor was very quiet at night. If you are looking for brand new everything, you might want to stay in an expensive chain hotel downtown. But if you want a luxurious experience at a charming, reasonably priced hotel, check out the Ambassador.

24/04/11 | Link | Rating: 4.0
11. Kymberly S.
I was super impressed with this hotel. I had a reservation at the smaller part of the hotel across the street and was upgraded to the more expensive side upon arrival. The room was HUGE and very comfortable. The bed was so comfortable I did not want to get up in the morning. The lobby was very classy and the staff was extremely friendly. There is parking in a lot available which was nice especially since this hotel is not in a good neighborhood. Also the hotel is a little far from downtown, but is across the street from The RAVE. Overall I was very impressed with the service and the hotel.

22/05/08 | Link | Rating: 4.0
12. Bob S.
The Ambassador Hotel is a renovated 1920's hotel near Marquette. We spent a weekend here, and were impressed with the hotel and staff. We had several issues to be attended to, from a plumbing problem to simply needing more clean towels, and each time the hotel staff cheerfully complied. The service was outstanding. The decor is wonderfully done, with a lobby that truly seems like it remains in the 1920's.
The negatives for this hotel include small restrooms, poor sound insulation, (both internally w/ restroom and externally to hallway), a mediocre exercise room and no closets.
Positives include free parking, cool elevators, charming lobby, outstanding service, great location convenient to the university.
The price was rather steep, we paid full price plus on a weekend for Marquette parents, and I think this hotel is at a crossroads to decide what it wants to be. If it is a four star elegant hotel, it has a ways to go. A solid, nostalgic hotel near marquette university, it is now.

02/10/11 | Link | Rating: 4.0
13. Kathleen P.
This is a beautiful, historical site with modern amenities.  The lobby is lovely- the elevators are so pretty we took pictures standing in front of them.  The room was spacious and clean.  The bed was unbelievably comfy with down pillows and comforter.  I enjoyed the Aveda toiletries and the soaking tub.  Nice touch.  I took one point away because the location is not entirely desirable.  I would go back.

18/11/08 | Link | Rating: 4.0
14. art s.
Hybrid of hipster and Red Roof Inn, but nice option overall.

Stayed here one night relatively hassle free, but it is a different kind of place and definitely not perfect.

The whole jazz thing
I'm guessing there is some history with the building and whatnot, and the whole period-authentic vibe is cool enough.  But I was here for business and didn't really explore/engage much with it, so can't fully comment.  Restaurant/lounge bar look cool enough, but I didn't use either of them.

Front desk AWOL?
I got here around 6pm to check in, which isn't exactly tumbleweed time in the hotel business, right?  No one at the front desk.  Sat there for a couple of minutes and there is no one in the whole lobby.  Odd.  Had to go to the restaurant and ask the hostess to call the front desk clerk out from the back room.  I was in a bit of a hurry, so this was kind of a drag.

Elevators - quaint, but slooow.
Old school elevators that require you to open the doors yourself, like maybe an old, authentic apartment building.  Visually interesting and nice concept, but just don't try to hurry anywhere.  

Good size.  Had a 'suite' [aka, big room with a couch] that felt more Red Roof Inn than hipster art deco hotel.  But bed was comfortable, wireless connection worked pretty well, smallish but nice enough bathroom.  Also has a mini-fridge and, maybe, a microwave [my colleague's room had one, but mine did not].  

Room service is limited
Delivery doesn't start before 6:30 am and rather than a 15 minute or even 30 minute window, there were 60 windows for delivery [e.g., 6:30 - 7:30]

Neighborhood maybe a little dicey?
My colleagues suggested walking around looking for food wouldn't be the most advisable thing at night.  I did head to the Quick Mart directly next door and found a few characters getting scratch tickets and cigarettes, but didn't feel threatened.  I wouldn't send my wife out on that jaunt, though.

25/04/07 | Link | Rating: 3.0
15. Sunshine B.
i needed a hotel room for two couples on halloween night. we came into milwaukee for a halloween costume wedding and didn't want to spend too much. i originally booked the room on hotel.com and was expecting something akin to motel 6 or red roof inn only because it had a low rating and mediocre reviews. i booked the room for under $100 dollars for double occupancy.

first of all, the hotel itself is gorgeous, very art deco/20's style. it's a modest hotel to be sure but it's clean, well kept and has very friendly front desk staff. we were actually upgraded to a nicer room and given $10 towards our meal in the hotel restaurant, the Envoy.

the room was HUGE with two queen beds. i was expecting doubles, not queens. we even had a little couch with coffee table to chill out on while watching the huge flat screen TV.

the bathroom was small but still, it was clean and well presented. when we called for more towels, they were delivered within 10 minutes.

we ate breakfast in the Envoy the next morning and enjoyed a more than decent breakfast. i had the omelette with proscuitto, brie and mushrooms and ate every last bite.

when i go back to milwaukee, i'll definitely stay at the Ambassador.

02/11/09 | Link | Rating: 4.0
16. Maxine M.
I love everything Art Deco so I purposely chose this hotel when I stayed in Milwaukee in 2008 for a girls weekend.  I would agree with another reviewer that the only thing that detracts from the hotel is its location.  We were there as tourists so it was a bit far from certain areas.  However, their shuttle service was very nice.  I would say it is located in an transitional neighborhood. The staff was great and always had a recommendation for a restaurant, bar, etc. It was very clean and our room was very comfortable.  I absolutely loved all of the preserved Art Deco features.  I'll stay there again if I return to Milwaukee.

23/07/10 | Link | Rating: 4.0
17. Ricky T.
Was in town for 3 nights and enjoyed staying at this hotel very much. Hotel was super clean and the rooms were spacious along with a very comfortable bed!! Also a big plus factor was the Aveda bath products!! Free parking was nice too. Will for sure check out the Ambassador the next time we are in town!! Bartenders in the lounge were very nice and helpful in answering questions about places in the city they would frequent.

15/06/10 | Link | Rating: 4.0
18. Donna G.
This is my favorite Milwaukee hotel, and not just for the stay and play price that is offered through the casino.  The king size beds are great, the rooms spacious, Aveda products, great bar, great restaurant, a really nice Starbucks, free parking and a shuttle bus that will take you wherever you want to go, even to the front step at Miller Park for a Brewer game.  I was concerned about the neighbor hood, but not after staying there. I book this for business all the time too.  Great hotel, great price.

20/02/12 | Link | Rating: 5.0
19. Dave S.
I stayed at the Ambassador during Christmas 2006. I live on the west side of Milwaukee so this was more of a special "night away from home" thing in a deluxe top floor room with a whirlpool. I have also gone to the coffee shop on the street level of this hotel several times, and have attended professional functions in the various ballrooms available for rent.

Having read the negative reviews on the website, I have to conclude that the current incarnation of the Ambassador is hit or miss. Our stay was OK. When we checked in, we were given a room that was advertised as "non smoking," when in actuality it still reeked of stale smoke from when it was a smoking room. We addressed this problem with the staff, and they did the best they could to rectify the situation. We were given candles and air fresheners and they did indeed do the trick. They masked the odor. It wasn't perfect, but the staff really did care about our predicament and bent over backwards to solve the problem.

Being a local Milwaukeean (and a male, I guess) I'm not too terribly concerned about the neighborhood. I have personally witnessed great improvement on those particular blocks of Wisconsin Avenue, but some of the old problems remain. The Ambassador used to be a notorious, seedy flophouse. Drug dealing, rampant prostitution. It was legendary. Flash forward to now, and I wouldn't recommend walking around at night immediately north or south of the Ambassador. But stick to Wisconsin Avenue and everything is pretty copacetic.

Overall, for those visiting Milwaukee who want to stay somewhere close to Downtown for an affordable price, I would recommend the Ambassador, with the caveat that you get what you pay for. The Ambsassador and it's immediate neighborhood are in transition. If you are the kind of person who can handle the remaining issues around there (like getting hit up for change, for instance) then stay there. If you can't, then look somewhere else.

03/01/08 | Link | Rating: 3.0
20. Robyn C.
A Chicago Yelper reporting from Milwaukee...I scored an $80 deal on this hotel from hotwire.com , and that's what it was worth.  Before I start on the rest, there were a few upsides:  the bed and bedding was comfortable and clean, the little coffee shop was nice and I did like the dcor.  The hotel offered off-street parking free, which frankly was really, really necessary.  More about that later.

I'd like to have liked it more.  I know the hotel has gone through a renovation, but I don't think a well-done one.  In my room, large pencil marks were still on the ceiling, left there from workers who were trying to line up the vents.  The hole for the fire sprinkler was cut too large and gaped around it.  The elevator doors, which someone mentioned, are very cumbersome to anyone with any type of luggage.

The neighborhood, despite being just down the road a bit from Marquette is not somewhere I'd walk around at night.  It's just past that point where a gal shouldn't venture to walk alone.  When the hotel front desk help and the waitress at a restaurant four blocks away tells you that, believe it.  Hence the need for free, off-street, well-lit parking.  The help itself is spotty at best, and I witnessed a shouting match in the parking lot between a bellhop and a customer who had not been waited on for a half hour.  I also found myself waiting a half hour for the sole "courtesy bus" to come 4 blocks to retrieve me.  

I hope the neighborhood comes around, and that this hotel makes some changes that can make it great.  Having Aveda products and a comforter does NOT make it a four-star hotel as advertised.  However, if you're tough, and don't care about driving everywhere, this may be the low-cost place for you.

23/07/07 | Link | Rating: 2.0
21. Babs H.
I will always stay here when coming to town. The room was very clean, the bed was like sleeping on a cloud, there were Aveda products for the shampoo etc., the staff friendly and thorough, beautiful lobby, and the parking was great. My only complaint was there not being any bottled water in the vending machine, only the $6 bottle of Fiji. However, it doesn't take much effort to grab a few bottles from the 7 eleven next door while you're out.  The neighborhood isn't the greatest but stay on Wisconsin Ave and you're fine.

25/11/10 | Link | Rating: 4.0
22. Jennifer P.
Beautiful rooms, and free parking and shuttle service.  Not in the best part of town, but it's right across the street from the Rave or Eagle's Ballroom.  Great place to stay if you are going to a concert there.  They often run packages where you can stay and get into the museum or other attractions for free.

24/01/11 | Link | Rating: 5.0
23. Steve M.
As I pulled up to the hotel I was worried that I made a mistake because the building looks pretty old but once inside the lobby my opinion totally changed. My room was very nice with a flat screen tv, really comfortable bed, and aveda products in the bathroom. Although the neighborhood looks a little sketchy and there does not seem to be lots of nightlife around the hotel is somewhere I will stay at in the future.

10/11/10 | Link | Rating: 4.0
24. Anthony E.
Very nice stay @ the ambassador inn.  Room 1319. 2 queen beds, comfortable, quiet and clean. Used free shuttle last night. Prompt and quick! Continental breakfast is okay. Nothing great or bad.

18/05/12 | Link | Rating: 5.0
25. Sarah M.
I felt a little duped by Hotwire on this one. There's a lot of things about the Ambassador that don't make this the 4-star the deal I thought I would be bidding on. It is about 20 blocks from downtown, and as everyone has said, it is not located in the part of town where you'd want to take an evening stroll.

Additionally, it is located across from a big music venue, so on the night we stayed, there were tons of grubby, stoned youngsters packed in staying 6 to a room (they sort of crashed the with Art Deco decor, I think). They were even playing drinking games in the bar. We could  make out every word that was said in the room next door and heard the following, word-for-word. "Dude, you poopin?...Smells like it." Classy!!

We had some interactions with staff, and they were consistently not particularly warm or helpful. When I checked out, nobody asked me how our stay had been -- they probably didn't want to know.

This positives: The rooms are pretty. The bathrobes are nice. The elevators are charmingly quirky. The bar has good late night snacks.  The parking is free.

11/11/07 | Link | Rating: 2.0
26. Tony K.
I would say that the Ambassador is one of the worst hotels I've ever stayed at as far as customer service. I've stayed at Best Westerns that valued their customers more than this hotel. We stayed there this past weekend and spent the extra money for the whirlpool suite, as the weekend was meant to be a get-away for me and my fiance.

The ambassador offered a shuttle service to the downtown area (because they are located in a bad part of the town west of the city). We were dropped off at our location fine. However, in scheduling a ride back, we were told it would be a 40 minute wait. That was fine, as we had the time to wait. Well over an hour went by and still we waited. The theater we were in had to ask us to leave. Calling the front desk, I found out that all the shuttles had stopped running for the night. And there we were, walking around after midnight in a strange city, trying to find a working ATM machine to pay for a ride home because the staff at the Ambassador couldn't make a simple phone call to tell me that a ride WASN'T coming.

Our night was wasted, walking home after midnight, avoiding dangerous strangers. In contacting the staff, they made absolutely NO effort to apologize. Any promise they made to call me back when someone that could explain what happened actually came in to work was a lie. I had to constantly call to reach someone who finally told us, "Sorry, but it's a free service." They were half right. It was free. I'd hardly call being stranded and forgotten about a service.

I will never stay at this hotel and cannot recommend it to anyone. The staff is inexperienced and there were constant problems. Not to mention the surrounding area is very dangerous to be in after dark. Head closer to town next time. I know we will.

03/03/08 | Link | Rating: 1.0
27. Sharon R.
I stayed one night a this hotel. It was published on Expedia as one of their "unpublished rates". It was rated as a 4-star hotel, so I accepted the rate in exchange for not knowing which hotel I would be placed in. $75 for a Monday evening (includes taxes) was not bad. So, couldn't really read reviews until "after" I booked. The upside: Upon my arrival/check in I was impressed with the appearance of the lobby and restaurant/bar.  It was an older building but made to look more contemporary inside.Plenty of parking. The room had a nice decor mix of old and new. Flat panel TV with interactive keyboard, free wi-fi, good workspace. Staff was friendly.  The downside: When I checked in I got up to the room and tried my keys, which did not work. So I had to take the elevator all the way back down 6 floors to get new keys. They ended up re-assigning a new room, now on th 3rd floor. I think I would have like the view better on the 6th floor, but whatever. Also, parking was plentiful- and for the most part well lit except for the side of the hotel, which could use another street lamp.  As a woman traveling alone I wasn't sure I would be walking around that neighborhood after dark on my own.  As for the room experience, when I did finally get in I looked around the room and saw on the tops of the furnishings(and especially the minibar) that they were just covered with a layer of dust. Not a light layer that had just "settled" there...a layer that could have been growing for weeks. Gross, I was afraid to touch it. Definitely lacked a maid's touch. The pillow cases also were far too big for the pillow size and the ends were tucked way inside the pillow ...not a big deal, but the cases were stained, clean, but visibly stained. Those other reviews on here were right...it's NOT an isolated incident. It didn't make me want to lay my head down to stare at the dust on my lamps. And while the TV "keyboard" is really kind of unique at first glance...it's hardly something I can carry into bed with me like a normal remote control. So I looked around for one...nope no remote. I can fumble a remote control in the dark...not a keyboard, expecially if you don't type.  Lastly, the light/electric situation was confusing.  A master switch on the wall controlled the whole room, while a second switch controled just the entry lights.  Could not figure out how to work individual room lamps around that stupid master switch...It's just me, but when I come back to my room tired, I do not want to be screwing around with light controls and keyboards.  I want to plunk down on my bed turn on the tv and turn off the lights....shouldn't be that hard. LOL. In the end, would I stay there again? Sadly, probably not. I had such high expectations for a hotel rated that high. I think Expedia needs to take a closer look at what it's calling "4-star"

17/01/12 | Link | Rating: 2.0
28. Sumira P.
I was really unimpressed with whatever recent "remodel" had take place.  I guess some people here just have very low standards if that is what they consider to be gorgeous or classy.  In this situation is was unfortunately the staff who are ultimately responsible.  Everyone: the concierge, front desk, room service, cafe barista, etc. was useless and senseless.  I get it, they live in Milwaukee, everyone is having a bad day all the time.  I still had higher expectations but I guess it could have been worse.

25/11/09 | Link | Rating: 2.0
29. hugh g.
This is not a 4 star hotel

We checked into a hot and stuffy room at 4PM, set the AC at 72F and headed out for the evening. We returned at 11PM to an 82F room. We were told the AC is controlled by motion sensors and shuts off after you leave. It took 1 hour to cool the room.

The bed was fixed to the floor so close to the window that an adult could not get out on that side

The blankets were stained with god knows what. No respectable hotel would put them on a bed.

This once may have been a great hotel, but it is not by any means a 4 star hotel.

02/08/11 | Link | Rating: 1.0
30. Howard B.
Stayed here four times so far. Outstanding hotel. Beautiful deco building and décor, wonderful bar. This is a small hotel that matches its era: small rooms, small lobby, small bar. But service and décor, bedding and Aveda products makes it top notch. Plus: affordable. The only place we stay in MKE.

Second plus: Brunch is amazing, As good as a nice restaurant PLUS all you can eat (as many dishes as you want) PLUS $12.95.

07/06/09 | Link | Rating: 5.0
31. Julie O.
When I first pulled up to the Ambassador I thought "oh shit".

It really doesn't look like much from the outside, a little like a shady apartment building, but when I walked inside, I was relieved, it's very pretty and classy. Beautiful art deco details in the lobby and restaurant and great original doors on the elevators.

The staff at the front desk was friendly but couldn't break a $20 so that I could tip housekeeping. this was irritating but not a huge deal.

The room was small but well set up, I especially appreciated the full length mirror (you would be surprised how many hotels lack this feature)
the bed was SUPER COMFY and probably the best part of my stay (I was here on business, nice beds are good at the end of the day)
The bathroom was pretty small and the room size in general could be difficult for more than one person. the Aveda products were a nice touch.

I ate in the bar once, pretty good. the cafe is good as well, the ham and brie sandwich was great and the staff there was helpful and friendly.

The area is pretty shady and i really wouldn't recommend anyone (especially women) to walk around alone. there is not much in the immediate vicinity anyway.

I guess this place used to be SUPER seedy (read: hookers, drug dealers, etc) and was recently bought and renovated (renovated A LOT). so it is sort of a rose among thorns in the neighborhood.

all in all my stay was pretty good, I was comfortable but a few things could have been better.

Parking is free which is really nice.

25/10/08 | Link | Rating: 3.0
32. Eric G.
I stayed here recently for a guys weekend in Milwaukee.  I couldn't tell you the bed sheet thread count or the types of toiletries in the bathroom but what I do know is that our room was huge and had one of nicest plasma TV's I have ever seen in a hotel.  I think it was a Samsung 50 inch, Bling Bling!

What really made this a five star stay was the free parking and shuttle service that the hotel offers.  The staff was always super friendly and made some great restaurant and nightlife recommendations.  I look forward to returning to The Ambassador in the future.

15/04/10 | Link | Rating: 5.0
33. Paul E.
Nicer than I thought it would be! Glad we got the room through hotels.com for $56! The hotel is full tonight and the rate is $158 this weekend!
We actually stayed at the Ambassador Inn... a lovely little gem!

21/02/11 | Link | Rating: 4.0
34. Beau R.
Pretty cool Deco hotel.  I don't see much Deco any more.

Hotel has most likely been updated in the past few years.  Its in great shape.

The rooms were very clean. New furniture. Updated bathroom. Comfortable bed. Aveda bath products. Big TV.

17/11/08 | Link | Rating: 3.0
35. Amy V.
It was a fine stay here.  The room is very large, the bathroom was nice with a sink outside the bathtub and toilet.  The bed is fairly comfortable, and full of pillows.  

to decor is cute, retro/art deco feeling.  the restaurants there were NEVER full, hardly had anyone in there.

The TV was slow to react to the remote, and it was noisey at points in the hall.  

Overall, I say a nice place to stay.  Not in walking distance of anything special, but a solid hotel.

02/06/10 | Link | Rating: 3.0
36. che c.

The exterior of the building is not very pleasing to the eye.  I would use the term, don't judge a book by its cover.  Do not go by the pictures on the hotel's website because they don't do it any justice.  

This is a historic hotel that has an ambiance of the 1920s.  Because it is an old building we found our room to be a bit chilly because of the draft from the old windows.  We made sure the curtains were drawn all the way to make sure we didn't wake up in the middle of the night freezing.  There are only 2 elevators for 8 floors.  Upon arriving only one was in service, when we were leaving, both elevators were out of service.  I would of given 5 stars if it weren't for the draft and the elevators.

Didn't have a car and our only mode of transportation was through the free shuttle service they had. We were very unfamiliar with Milwaukee and the staff at the hotel really made us feel at home.  Yes, its not close to the action but the shuttle certainly would drop you off and take you there until midnight.  

There is a restaurant, bar, and a cute cafe.  A lot of non hotel patrons come here.

I will definitely be back!!!!

21/11/10 | Link | Rating: 4.0
37. Maria S.
I have become a recurring customer of this hotel because of the great service, and the 1920's decor is just so stunning and meticulously put together..It is almost as if you get that grande old feeling of going back in time ( the 20's era) which is one of my many favorite decades of our history.. one can only imagine and i would bet this would be pretty darn close to the real deal. From the ornate fixtures and aesthetics i am hooked on it! I come here just to get that feeling of being somewhere else rather than the hectic modern day monotony i have succumbed to. I know it might sound a bit much but I truly enjoy the place. I would recommend it to all my friends.

The staff is also very pleasant and eager to help you. I have yet to find a reason to complain. The shuttle will take you where you need to go and even pick you up! How great is that?? I have to say the lobby representatives are very knowledgeable.

They also started this stash rewards program which makes it even more affordable and enticing to keep coming back! The location is dead on, right in the middle of the area to explore and just a drive or brisk walk to finding something fun around the corner!

I will be coming back and find something to get into.

31/07/11 | Link | Rating: 4.0
38. Roopal P.
0 stars for the horrible lighting on the room to the unclean sheets and terrible room service.
Do not recommend to anyone ! Not even the Aveda products or Wolfgang puck coffee would save the rating ..

Only giving it a half star because can't leave it at no stars.

06/11/10 | Link | Rating: 1.0
39. Jo R.
Trip Advisor will not allow changes or updates- so I have to do it here.  

The hotel responded to my review on Trip Advisor saying they contacted me directly to respond to my 'allegations'-- that is a LIE!!!  
I just had to get that out.  They are lying.  And this adds an entirely new level of shade to our stay.  SHADY.

03/09/10 | Link | Rating: 1.0
40. Greg W.
It's more 3.5 stars than 3. Due to the location of this hotel you might not have great expectations. It's an older building in a not so great neighborhood, but once you get inside it's really nice. It has a great ambiance to it. It feels like you should have a suit on when you step in there even though it's not necessary.

There is a more formal dining area for lunch or you can eat at the bar. I decided to eat at the bar. It's a fully stocked bar and very nice. They carry Ciroc which always makes me happy (even though I did not have a drink - it's lunch on a Tuesday). There were flat screen TVs all around the bar showing Sportscenter....awesome.

The service is very good. They are very attentive to what you need and pretty quick with your order. I ordered the American burger with lettuce, bacon, & american cheese. I had mine medium-well. The burger itself was pretty good, but I was not a big fan of the bread. It was much to hard for my liking. The fries are really tiny and did not taste great. Overall, it was an average meal. My friend enjoyed his soup and salad, so I'm sure other things on the menu are probably pretty good.

It's a great place for a business lunch or even a date because it would be something different. I would recommend checking it out one day. I get tired of having the same thing for lunch everyday, so sometimes I just gotta switch it up.

25/01/11 | Link | Rating: 3.0
41. Lucy L.
Not a bad hotel, and conveniently located across the street from The Rave/Eagles Club. They also had a shuttle service that drove us to the Third Ward and picked us up a few hours later.

02/06/13 | Link | Rating: 4.0
42. Johanna L.
My boyfriend's mother came to stay here for about a week due to a medical situation, and they allowed us to park my boyfriend's car in their Ambassador Inn lot for free for three months while he recovered.  They also took very good care of his mother and offered her a discounted price on a King bed room with a jacuzzi tub.  The management is very caring and concerned with the wellbeing of their guests.

The whole place is beautiful as well, though the neighborhood is lacking (not their fault).  The bar is also great, with really good prices and a knowledgeable bartending staff!

30/11/09 | Link | Rating: 5.0
43. Christine B.
A lovely hotel in a historic building, the Ambassador does service quite well. Clean, well appointed, spacious rooms. Complimentary apples at the front desk. Free shuttle service to downtown sites. A delightful stay, worth the cost (surprisingly moderately priced) and would definitely be my overnight choice again when in Milwaukee. The only negative experience was related to the rude service in the restaurant (will post separate review on the Envoy page).

18/11/11 | Link | Rating: 5.0
44. Joseph S.
Ok, so it got restored a few years back, to it's former glory and shine. Unfortunately, the neighborhood did not. Don't get me wrong, as soon as you pull into the lot, the place feels fancy, and the cost of staying there is relatively reasonable (i've found cheap deals on priceline). The lobby is smaller, but nicely appointed in that marble and gilt 20's style. Forgive me for not being an architectural expert by any means. The room I stayed in was large, with a single king size. Very clean, nice furniture, well decorated overall. The bed was very comfortable, and the room was quiet owing to the thick, sturdy construction of the old building.

Downstairs, there's a nice bar. Prices are quite reasonable for a "fancy" hotel bar. If you find yourself suckered into going to the Rave/Eagles ballroom across the street, it's the only good place to warm up with non-exorbitantly priced booze. The staff has always been friendly and attentive. You'll meet a wide variety of folks there due to the neighborhood, proximity to the rave, Marquette University, and the guests. Nice patio for good weather, right out on WI avenue. Good people watching when shows get out across the street. The restaurant (right by the bar) serves an interesting brunch on the weekends: $15 all you can eat, with a menu of various small entrees that you order 2 at a time. Most are cooked decently, and the deal is good if you can pack it away.

On that note, it's kind of a downfall as well, this AYCE brunch. The fanciness of the place is knocked down a notch when you have locals coming to shovel as much food into their gullets as possible. I'm thinking they don't really want to do it, but it brings people in the door. And why do they want to get you in the door for brunch? $10 half-assed bloody marys. That's how they getcha. Kind of contradictory, if you ask me. Are you cheap or fancy? Make up your mind, Ambassador. Here's the real reason why only 3 stars: In my room, next to the sink in the little kitchenette, a bottle of Fiji water. The "fancy" stuff. Great. I'm about to pour that shit into a glass of ice and Jim Beam, then I notice the tag on the neck that says: "You will be charged an incidental fee of $6.00 should you open this bottle". It's not verbatim, but you get the gist. $6 for a bottle of WATER. Go to hell. Also, if you stay here, don't go walkin' around the neighborhood at night. For real.

11/05/12 | Link | Rating: 3.0
45. Angeline V.
We took a chance on an incredible deal through Priceline. $54 for a Friday night at a 4 star rated hotel in downtown Milwaukee and ended up at this little gem. I have to say at first I was worried this place was going to be outdated but it is far from that. First of all, it's beautiful from the moment you walk through the doors. The staff was so friendly, we checked in at 10pm and the front desk attendant asked about room preferences and we just requested it be quiet, so she put us on the top floor in a corner. Very quiet! Then I noticed this incredible scent throughout the entire hotel as we walked to our room. It was like your favorite warm and cozy candle burning throughout. The room was great. Bed, pillows and linens were incredibly comfortable. I slept better than in my own bed. Starbucks coffee in the room, yummy aveda bath products were complimentary. Mini bar and Fiji water available for purchase. "Pillow menu" if you wanted a specific pillow type. Breakfast for $9.95 per person if you pay in advance. Really pleasantly surprised! And you can't beat that price! We will be back!

18/01/14 | Link | Rating: 4.0
46. Samuel C.
Great value. The shuttle is a huge help. Cute restaurant as well.

07/03/13 | Link | Rating: 5.0
47. Anne D.
I spent one night here on a quick day trip to Milwaukee. The hotel is a beautiful old art deco building and the rooms are very nice: vintage charm with modern updates. I will say that the neighborhood was...sketchy. There's definitely nowhere to eat within walking distance (except a McDonald's several blocks away.) The good news is that the parking lot is gated so I felt like the car was secure. Also very handy was the free shuttle that goes right to Miller Park and picks you up after the game! It's a quick shuttle ride from the ballpark, so if you're headed to Milwaukee for baseball, it's a good place to stay. Whenever I make it up to Milwaukee again, I will probably try to stay downtown instead, but if you don't mind the iffy neighborhood, this place is a really good deal.

08/10/12 | Link | Rating: 4.0
48. M B.
Great hotel!  It was clean, professional, nice large room with modern amenities and free wifi, free parking.   Also there is  fitness center.  

Very pretty inside, beautiful floors and common spaces.

16/04/13 | Link | Rating: 4.0
49. Shana H.
This is an older, restored hotel building. Overall, it's nice.

I am sensitive to sound so there were a couple of nights where they people in the rooms around me (and the college kids loitering around outside) disturbed my peaceful evening but that is to be expected when dealing with connected units and with the hotel being located in the Marquette University area and a block up from a popular club.

This hotel does not offer continental breakfast because they have a full service restaurant and bar. That was kind of a bummer along with the fact that you cannot buy anything that needs to be refrigerated since the fridges in the rooms are full of items for purchase and, if you move one, sensors detect that movement and automatically charge you for that item.

Sidenote*** why the Fuck is the liter bottle of water in the room $6?

Luckily, it is near the university so you have many food options around you. There is a McDonald's a block or so up the street, a Wendy's around the corner, and many other places closer to Marquette. It is also close to a main street (27th or Layton) that leads you to a whole slew of places for food and shopping like Wal-Mart, Target, Walgreen's, Family Dollar, etc.

Also, parking is free as long as you place the parking permit they give you in your window, though, the garage is not attached to the hotel which is not conducive during this season. The hotel does also have a business center and exercise room.

The decor and restoration of the place is beautiful though. The lobby elevators have bronze/gold doors in front of them that you open like a regular door to get into the elevator. The rooms are comfy and nice as well, though, I'm not feeling the connecting doors to other rooms. I had to jump up out of my bed one night and make sure my connecting door was locked when I heard someone in the adjoining room rifling with their door.

Another sidenote**what is up with these hotels now skimming on the cable channels? I mean, you get, maybe, 15 channels and most are news, weather, and multiple sport and/or music channels. Sheesh...

25/11/10 | Link | Rating: 3.0
50. Arlene A.
After our last experience here, there's an unfortunate need to downgrade to 2 stars.  The Ambassador Hotel is not inexpensive by any stretch of the imagination, so there is a certain expectation of amenities.  You know, like closets.  A closet you ask? A simple thing NOT to be found in our room.  Upon calling the front desk, the front desk clerk (sounding very put upon) informed me that if I required a closet that I should request one in the future.  Um, ok.  

What bothered me about this, is the fact that we checked in at 4pm.  I couldn't imagine why rooms that are not so well appointed aren't saved for those who check in at the end of the night?  They offered to move us to another room, so it's not like there wasn't additional availability.  

Some of the towels in the bathroom were stained and the hair dryer didn't work.  This last experience was an eye-opener for us, exacerbated by the fact that I contacted the management by email, and received no response.

19/08/11 | Link | Rating: 2.0
51. Craig B.
My wife and I stayed here for a second time on 10/5 because we were attending a concert at The Rave.  It had been two years since our last stay and I was very impressed with the cleanlines, quaintness and modern decor.  We stayed in a Queen Boutique and found it to be absolutely perfect for our stay.  From a sizing perspective it kind of reminded me of a larger cruise ship room.  The room had 2 sinks in it.  We had an early dinner in the bar consisting of sliders and a quesadilla which tasted phenomenal.  I highly recommend this hotel especially if looking for overnight accommodations when attending a concert.  The Rave is a short block walk away.    As others have noted, the bathroom sink area is a pedestal so for ladies seeking space to get ready the sink and countertop outside the bathroom (which you can see in the pics I posted) can be used although the space isn't significant.  The staff at the front desk and the bartender were exceptionally friendly and received great service.  Overall I highly recommend this hotel when in Milwaukee.

10/10/13 | Link | Rating: 4.0
52. Christina K.
I booked my room here for a "stay and play" Casino package. I booked a King Suite (originally priced at $139) I paid $90 including tax. As everyone else said, I was kind of worried about the location. On the way in to the hotel my husband and I were approached by a "homeless" man asking for change. Don't get me wrong, If I have change I usually help them. But all we had were our cards. After apologizing to him, we walked inside. AND HE FOLLOWED US IN!!! Omg..

Inside is nice. The room was nicer then what I thought I would get for $90. Didn't spend too much time in there. Left about 30 minutes later to the casino. I didn't notice dirty sheets, although I didn't look. Workers there seemed nice. Really to be honest, the only problem I had was being solicited for money. On our way to the shuttle (30 minutes after we checked in), we were approached by another man asking for money. And then again when we arrived back at the hotel at 2 a.m

Definitely scary. I WOULD NOT go outside there by myself. Whatsoever at night. I complained to the front desk about their soliciting issues and he apologized. Either way, it was decent. However I wouldn't pay full price. I'm not really into older hotels. They creep me out.

18/02/12 | Link | Rating: 3.0
53. Todd H.
I'll be honest, while driving myself to the hotel I saw the area and thought what have I got myself in to! Once inside, I can see why people like it. It is historic, small and has the aire of a boutique hotel. The decor in the rooms is not totally chic,but it is nice and the room I had was very large. What I do like is the bar and restaurant are right there and easy to get to. the food was good, service was friendly and well priced. The hotel is a nice surprise and makes you wonder what it was like to live back in the 1930's.

01/01/12 | Link | Rating: 4.0
54. Jessica M.
Did you get this place booked on HOTWIRE?  Did it say it was a 4-star hotel?  Us too.  It's not.  

If you're visiting Marquette, great - it's a stone's throw from campus.   It's also close to the Pabst Mansion, which is a really cool place to visit.  But there are really no cute shopping or restaurants nearby, and the neighborhood is a little rough and around the edges.  The hotel is fine, but really not a luxury 4 star hotel.  It's in the "Holiday Inn" caliber and is fine, but definitely not in league with Milwaukee's finest hotels.

20/02/12 | Link | Rating: 3.0
55. Alia H.
I really enjoyed my stay at the Ambassador.  This was truly a great find.

When we first arrived, I was a little skeptical.  The neighborhood looked a little sketchy and the outside of the hotel resembled an SRO.  However, as soon as I was inside, my fears went away.  The lobby was beautifully restored and very clean.  My room was great.  It was very large and had a big flat panel television and free wi-fi.  Probably the best thing about the Ambassador was the free shuttle service.  That shuttle alone is enough to get me to stay there again.  The only downside is the neighborhood.  While it's very close to Marquette's campus, there's really not much right around the hotel.

22/02/12 | Link | Rating: 4.0
56. Hiram C.
Stayed here from May 22-29 during a convention. The 85 year old hotel is beautiful, the staff friendly and helpful.  Nice shuttle service. Cozy bar and well-priced restaurant..  Not the best part of town - but that didn't take away from the overall experience for me. Convenient to the ballpark, Harley museum, Riverwalk. Would likely stay here again if my travels bring me back to Milwaukee.

31/05/13 | Link | Rating: 4.0
57. Geheimnis V.
I read the reviews before booking, saw the stained sheets, hoped those reviews were flukes or exaggerated, and booked anyway.

Let me clearly state: Those reviews are true. The lobby is lovely but the rooms are downright DIRTY.

There are so many stains on the sheets, blankets, and pillows that we stopped counting. The carpets are stained. The curtains have a mysterious white powder on them. The large bath towels are all frayed and even ripped. One of the robes has a large brown stain. Given the multiple reviews claiming dirty, stained sheets - it is obvious this hotel has a serious linens problem.

There are 2 quarter sized holes in my bathroom wall, perhaps from hooks ripped out? The shower nozzle dangles loosely from a hole in the drywall.

Lobby aside, this is a 2 or 2.5 star hotel. I'm even hesitant to say that because I have stayed in some real shitholes but always had clean sheets! I'm not bring persnickety, these linens are GROSS.

The service was fine, no problems whatsoever other than the fact that my room is run down, and worse, unhygienic.
Nice TV, quiet at night, I didn't mind the questionable location. I will not stay here again, I would honestly rather stay in a Motel 6 or certainly any Holiday Inn.

This is NOT a 4-star hotel. Not on any day. On any planet.

19/12/11 | Link | Rating: 1.0
58. Lupo A.
The hotel staff was very friendly and I was pleased with the appearance of the room until I pulled back the sheets to discover some really nasty brown stains on the flat sheet and long black hair on the pillows. Just plain nasty.

16/01/12 | Link | Rating: 1.0
59. Carolyn L.
The Ambassador was a great place to spend NYE! The location for concerts at the Rave is perfect and the newly redecorated rooms were roomy and comfy. I didn't have much interaction with the staff but I'm sure they were nice. I didn't hear any complaints. The Queen Suite was perfect for 6 of us to sleep comfortably! We all had a great time!

01/01/11 | Link | Rating: 4.0
60. AnaPhylaxis B.
The hotel itself is located at a place that looks a little sketchy to me. However, it's very close to The Rave/Eagles Club in Milwaukee so if you have an event that you are trying to catch there, this is definitely the place to stay.
The room was nice and spacious, bathroom was roomy enough especially for an older/renovated hotel. The lobby layout was a tad confusing and the "main" entrance was off to the side.
Plenty of parking available, very friendly staff and the restaurant was pretty good and accessible.

05/07/12 | Link | Rating: 3.0
61. Lisa B.
If you are traveling from abroad and are not familiar with the hotel, let me warn you. There is the Ambassador and the Ambassador Inn. The Inn is directly across the street and it is a hole in the wall dump. Do not allow them to book you in the Inn. SAVE YOURSELF! The actual hotel is quite nice, but John Lindsey treats his imployees like crap. The location is right on the border of downtown Marquette area and a worse part of Milwaukee.

16/03/12 | Link | Rating: 3.0
62. Kirk E.
I've had worse, but I've had much better.  We stayed at the Ambassador for 3 nights in July while we were visiting Milwaukee for job interviews in the city. There was a major event going on in the city, so hotel rooms were hard to come by. When we first checked in, my wife and I thought it was cute and stylish. However, the longer we were there the less and less we liked it.
Hotel itself: it is impossible to get cell phone signal while in the hotel. We had several dropped calls while we were there. At one point my wife had a dropped call while walking through the lobby and a hotel employee said, "you won't get signal in here. You'll have to go over by the windows." Very frustrating. If you have or are expecting any important phone calls, absolutely do not stay here.
Room: When you first walk into the room, it seems great. The longer we were there, the more and more we disliked it. The bathroom is quite small. The toilet itself is smaller than an average sized toilet (I wasn't even aware there were various toilet sizes). Not only was the toilet small, but it was SO close to the wall that it was almost unusable. The bed was a little on the hard side, but the pillows seemed like they were made of concrete. If you do chose to stay here, I highly recommend bringing your own pillows.
Service: When checked into our room on Sunday, there was a used wine glass in the hallway a few doors down. When we checked out on Wednesday morning, that same wine glass was still there. Our room was made ever day. That means the maid service walked past that glass at least 3 times as they were outside that specific room when we left. We had several used glasses in our room from the lobby bar that sat in our room for two days before being taken out by the maid service and set on the floor next to our door. They sat there on the floor for another day.
Miscellaneous: Parking in most of Milwaukee is difficult and limited. However I find it upsetting that I was required to pay $20/night for parking at a hotel I'm already paying to stay at. There is a parking garage, so parking is safe and secure. The area around the hotel is a little questionable. If you go east down Wisconsin Ave (towards Marquette University), you'll be fine. However if you go west down Wisconsin Ave, you won't feel quite as safe. It's a little sketchy from 26th-40th on Wisconsin Ave. There is a free shuttle that will take you to downtown. We called twice for the shuttle service. The first time we called the shuttle driver set the departure time (within 15 minutes of when we wanted to leave). The driver showed up 5 minutes late. Very frustrating when he sets the departure time but isn't there at the time he set. The second time we attempted to use the shuttle service there was a 90 minute wait as the shuttle was being used to transport people to the concert at Miller Park.
Overall: we would not stay here again and we don't recommend you do either.

22/01/14 | Link | Rating: 3.0
63. James C.
Feel guilty rating 2 stars, cause I got a great deal through Priceline. However I don't think the "deal" should factor into a review of a hotel claiming 3.5 stars.

Old thyme character
Price, if right.

Old thyme character
Small room
The Priceline crowd

I hear a lot about Art Deco, but I'd call it art  Devo 'cause it looked straight-80's! Some of it's preserving history, some of it is lack of investment ( A few letters on the Ambassador sign were burned out; a clear indication of lack of upkeep).

I got a great deal through Priceline, but so did everyone else there. Priceline "upgraded" me from 3 to 3.5 stars, but I would have gladly stayed at any national 3 grade hotel instead of this sinking ship.

I don't expect to see Tshirts being worn as the main attire of patrons at a nearly 4 star hotel. But you know us price liners, we're simple people.

If you pay less than $70 total/night for this hotel you're gonna get your money's worth. Otherwise, you've overpaid.

Also, 1l bottle of water available in rooms for $6. Bet they'd move more than 2x volume if they reduced to $3.

08/02/13 | Link | Rating: 2.0
64. Michael J.
I recently stayed her for a 3rd time over the last 3 years. Overall I've never had a bad experience. This hotel was built around the late 20s and the art deco decor is evident throughout the main part  of the hotel. I really like the floors in the lobby and the brass elevator doors that you have to pull open in the lobby.

There's some pictures and other artifacts from the hotel that have been displayed on one of the walls in the lobby of the hotel. Around the time the hotel was built, Wisconsin Avenue was originally called Grand Ave.  There were 35 mansions that lined both sides of the street. Only 2 remain today. If you get a chance, take the tour of the Pabst Mansion, it's 2-3 blocks to the east of the hotel.

The rooms have been completely renovated and have a modern look. The bathrooms in the standard rooms are some what small, but each room has another sink/vanity on the outside of the bathroom too. Big Flat Screen TV make that staying experience that much better. The beds are very comfortable and the linens are nice too. I never heard any noise from the hallways and the AC/Heat worked well too.

Last but not least, they have a comp shuttle that will take you anywhere you want to go in the metro area. We got picked up on Brady St and they were totally nice about it which we all tipped graciously. The service at the hotel excellent and I would recommended it to my friends.

14/06/11 | Link | Rating: 4.0
65. Stephanie T.
Cute hotel with detail in the architecture and interior. Room was spacious and clean. The shuttle service was great! Clean vehicles with friendly staff got us everywhere we needed to go in a timely manner! Would for sure stay here again!

21/10/13 | Link | Rating: 4.0
66. Jen P.
The Ambassador was the last of four hotels we sampled in Milwaukee. The art deco style was appealing, as was the Shining-esque creepiness of the place (I know it doesn't sound it, but I mean that in a good way!). The hotel seemed to have attracted a party crowd, so if that's your thing, this is your spot.

+ FREE PARKING!! The lot is set away from the public and free; you just can't beat that in most cities.
+ Rooms were clean and came with a stocked mini fridge
+ Room size- the bed was a good distance from the TV, so much that a desk, coffee table and couch were between them. The size of the room was a pleasant surprise.
+ AVEDA products in the bathroom (I know only girls will get this, but Aveda is good stuff)
+ ALso, excellent water pressure in the shower.
+ We got free Summerfest tickets with our stay as well as a free breakfast in the restaurant and a $15 gift card to be used in the bar

- We were told there was complimentary shuttle service to Summerfest. When we went to the lobby to board the shuttle, we were told it was full and we'd have to wait an hour. Needless to say, we took a cab (only a $10 cab ride, BTW)
- The neighborhood. Once in the confines of the hotel, safety was not a concern. But in all of our exploration of Milwaukee, this was the only area in which I did not want to wander around the neighborhood, even in daylight.
-The A/C was slow to cool
- The elevators. Very old school and visually appealing. However, they are tiny. It's hard to get big luggage in and out of them. Even without luggage, the elevator holds maybe 5 people, so when it's a full house, you'll wait awhile to get to your room.

We did not experience the problems some other guests mentioned. Our sheets, pillows, and towel were in good condition and the bed was softer, but not at all uncomfortable. All in all, if I were going to a show at The Rave, I'd stay again. For Summerfest, not so much. I'd definitely Priceline it. Their listed price would be spot on if the neighborhood wasn't so sketchy.

19/07/12 | Link | Rating: 3.0
67. Andrea S.
Just checked in here to celebrate my birthday with my husband. Have stayed here before and appreciate the closeness to downtown and cleanliness of the rooms but today the guy at the front desk was a negative point. He acted like by asking a few (not many) questions about parking and the shuttle that we were being a burden and putting him out. I and my husband work in the service industry and we know a few questions is reasonable. I was turned off by his condescension and will rethink where I will be staying during future trips to the city. This was on 6/15/2014. Oh and only one of the bathroom lights works.

15/06/14 | Link | Rating: 3.0
68. Christine K.
This hotel was a deal booked through Hotwire.com . I was so impressed with the reveal because the hotel's website made it look very posh. When we got there, we were greeted by friendly staff and really pleased when we found out they have a complimentary shuttle service.  We took full advantage of this service because the driver, Brad, was very timely on arriving every time we made arrangements.  They also had no problem extending a late check out to us.

My rating is not a five star because there seems to be some communication issues with the staff at this hotel.  After about 30 minutes of being in our room, we got the standard "is everything satisfactory?" phone call.  That was fine, but about 20 min. later, we got the same exact call. I told her that was the second time we've been asked and all they could say is, "we need to make sure we record it." It isn't my problem, if it's logged or not. I brushed that off and hoped that would be the only mix up that happened during our stay. Well, it wasn't...around 9:30 the next morning, housekeeping starts knocking on our door.  I opened it and two maids were standing in the hallway staring at me.  We said "Good Morning" while I put the Do Not Disturb sign on the doorknob.  Then, two hours later, one of the same women from before knocked again. She launched into her reasoning for bothering us by saying she knew we had the DND sign up, but "it's check out time and they need to clean the room." I explained to her that we are scheduled to leave at 12:30, she had no idea.  Fail #2 Ambassador, I was disappointed.

I would still recommend this place, but beware that there may be a lot of unwanted interactions with the staff.

28/12/13 | Link | Rating: 3.0
69. L B.
I am giving this hotel 4 stars with a special note that to get the 4 star experience you have to have a good sense of humor and not take yourself or the hotel too seriously.

An great first impression was made at check-in when the very friendly women at the front desk offered us a complimentary upgrade to a King Whirpool Suite upon learning that we were in expecting our first baby in a month and this was probably our last outing as a couple for a while. When we got to our room, we were pleased with the size of it and the layout. Just like the reviews I had read on yelp had said, the TV was far away from the bed (but it was a 40" TV so we could still see just fine) and there was some little signs of wear and tear around the room: a old stain on one of the pillow cases (but there were 6 pillows to choose from),  the bathroom door didn't really latch when you closed it (but it still felt perfectly private) and the toilet paper holder in the bathroom was a bit unsteady.

All that said, the room was clean, the bed was comfortable and the hot water and jets in the jacuzzi tub worked beautifully. It was a great place to lounge around relax.

Other minor things that some travelers might be less than thrilled about this is that you can sense the area is not the greatest (but who is walking around the neighborhood when on vacation anyway? It was perfectly safe to drive around in), it's not directly in downtown (but we liked the location and were able to get anywhere around the city in 10 minutes or less), the parking was $20 a night (but at least it was covered and protected from the overnight snow!), and a room service tray from a neighboring room sat in the hallway all day (but after passing it for the 4th time it was kind of funny to us).

I could see the potential for people to rate this hotel lower, but for us and the PRICE, it was perfect. So, go into it with a sense of humor and you're sure to really enjoy yourself!

01/01/14 | Link | Rating: 4.0
70. Michele W.
Soooooo, I got this hotel after a low bid for a 4 star Priceline hotel.  After I won the bid, I logged into Yelp and was scared crazy after all the reviews.  I contacted Priceline multiple times demanding a refund; however, they stood their ground and said it was a verified 4 star hotel.  

We stayed there last night and although I was ready to leave as soon as I arrived by looking at the outside, I'm glad we ended up trying it out.  My mom and I were traveling together and the guy checking us in upgraded us (free of charge and without us asking!) to a two-bed queen suite room.  The room was very large and very comfortable.  We ended up having room service for dinner and the food was fine.  

My summary is this:  The outside looks very run down, the neighborhood is definitely sketchy - you will not want to walk around outside, but the inside of the hotel is a pleasant surprise.  They even have a pillow menu to get the type of pillow you like to sleep on!

I wouldn't stay here again, purely because of the sketchy location, but I was pleasantly surprised with the nice room.

01/05/13 | Link | Rating: 3.0
71. Brian M.
You know how they say, "Location, location, location"? That's the Ambassador's blessing and curse.

This is an awesome hotel with all the modern conveniences at a great price, located in a sketchy neighborhood that is convenient to wherever you need to be. Situated  blocks from Marquette University, the hotel's setting isn't the best; however, it's pretty close to downtown and the riverfront. A free shuttle helps with that as well.

The rooms are pretty sweet -- I have a huge king room with a couch, flat panel HD TV with multiple inputs (HDMI, etc.), minibar, etc. Bed is very comfortable. Shower water pressure is great, although the temperature can vary.

There's definitely an art deco thing going on here, but I really don't care about that. I care about a quality hotel with a great, friendly staff and an outstanding price. For under $100, I've got a 4- to 5-star room, with breakfast vouchers for $8 at the Envoy restaurant downstairs. (Oh, and free wi-fi, although it can crawl at times.)

Great find!

15/12/11 | Link | Rating: 4.0
72. Nathan H.
Wannabe trendy, renovated crap hole. $20 per night.extra to park to boot.... Not to mention the damn parking lot is seperated so you get to slog thru snow for the $20. Rooms are tiny. Stay clear of this mess.

28/10/13 | Link | Rating: 2.0
73. Tamsen G.
The Ambassador Hotel was my destination for my first visit to Milwaukee - I think Fargo and Boston are the only other two cities in this country I haven't visited - I can finally cross it off the list.

I got an amazing deal - can't remember if it was hotwire or priceline.  No matter, it was an amazing deal.  Also, for those of you who only SCAN the fine print on hotel amenities, what it has is FREE PARKING onsite.  Really.  In the Northwest, that's worth between $25 and $40 per day, so it is a win.  And in reality, this review is based on the great deal I got - a matter of value for the $, not rating it as I would if I'd paid $150-$200 for a 4-star hotel.

1 - Bar is open late every night.  For those of you who have late arrivals, this is a good thing.  There are two bartenders who I met during my stay - one is a kind of pompous younger dude, and the other is an understated but friendly slightly order guy who understands etiquette.   You can guess who I gave my business to.  He was great.  The food is also pretty good.
2 - Rooms are very welcoming.
3 - Hot, forceful shower?  Yes, please!
4 - Onsite parking.
5 - Very cool interior.  I dug it.

1 - the cafe downstairs that serves Starbucks to go?  Not so much.
2 - The elevators, which are antiquated but cool, were down at least half the time I needed to use them.  If I were less mobile, whether that means tanked or arthritic, it would have been a big problem as I was on the 4th floor.
3 - The bed was a bit bouncy.  To be considered a 4-star in my book, this bed should have been newer and firmer.  It was a bit like getting into my grandma's guestroom bed.
4 - The pillows were an abomination to hotel stays.  Really.  Hard as hell and made of foam - which I'm all for as long as they're not hard as hell.

NET:NET = I will stay here again if I can get the same great deal - and bring my own pillow.

27/05/12 | Link | Rating: 4.0
74. Jacques M.
When I first booked this place back in January, the overall Yelp rating was 2 1/2 stars (its since got some positive reviews). As a result I almost considered cancelling my reservation and eating the $70 I spent on Hot Wire. I'm really glad I didn't.

It was a little off the beaten path, but I didn't consider the neighborhood to be sketchy. The hotel has a very cool old world feel, with unique touches like an old fashion door on the elevator. The bar and restaurants felt upscale and the room itself had all the basics and was quite large.  

For $70 I expect a basic bed, bath, T.V. (hopefully color)  and not much else , the Ambassador experience offers more than that. I'm not trying to over sell this as the best hotel I've ever stayed in, but by far the nicest place I've ever stayed in for $70.

12/03/13 | Link | Rating: 4.0
75. Sheila S.
I called before my visit to make sure that everything was set for my visit. The hotel already knew that I was coming up for my anniversary. When I called I spoke to David which told me that there was a note in the system that if they had any rooms available with a jacuzzi they would give it to me. Seeing as how we were staying Sunday - Tuesday David didn't see there being a problem with giving me the room. I also had to request a room with a microwave and refrigerator.

After seeing a baseball game at Miller Park my husband and I got back to the hotel and Eric was now working at the front desk. We checked in and Eric gave us the keys to our room. When I got up to the room it was to me a regular room with a king size bed and a couch. There was nothing very special about the room. I went back down and asked him about the jacuzzi, microwave and refrigerator. He told me he couldn't up grade the room but he would bring up a  microwave and refrigerator, which he did.

I've stayed at the Hyatt & Hilton for $40-$50 a night and they are clean, comes with a microwave, refrigerator, some with two flat screen TVs and free breakfast.

When I got to the room I was not impressed, the door was dirty, the toilet paper hold was really cheap, the mini bar refrigerator was broken, the couch had a white stain on it, the sheets had holes and marks on the pillow cases and the sink outside of the bathroom was clogged with hair.

I will never stay at this hotel again.

08/05/13 | Link | Rating: 1.0
76. Mia T.
Let me just start off by saying the STAFF is SUPERB!!! No complaints there... From the time I checked in to when I checked out the staff service was SUPERB.....  The hotels located off the beaten path of my usual places I stay.. Work trips...  Unexpected meeting Thurs-Fri (2 nites)... I'm usually in 3x a year in Milwaukee however I'm taking on responsibilities of a coworker who's on maternity leave so I'll be in Milwaukee thru-out now til 1st of the year..   This hotel is nice, Victorian/Vintage audience... But the rooms are super tiny, cute bathrooms but my experience: the faucet handle broke on me mid shower-which hopefully they do not charge me-it was rusted off.... Lol ... the wifi is horrible (it's free & now I know why).. Couldn't get reception & lost some material I was working on (typing) & had to start over on my phones LTE.. (Frustrating)... Gym is tiny & the neighborhood is shady but the hotel is nice love that they have shuttle service & staff are an A++!!!! I give my overall experience a 3star!!!   Will I stay again? Probably not....

17/10/14 | Link | Rating: 3.0
77. Robin H.
A comfortable, attractive Art Deco hotel with excellent customer service.

The pros: comfortable, spacious guest rooms; friendly, attentive staff; a shuttle to nearby restaurants, Miller Park, etc.; three dining choices include a Starbucks cafe, lounge with throwback cocktails, and upscale dining.

The cons: $20 parking structure fee instituted in the last year, pricey considering it's not a downtown hotel, and no more parking in the lot.

06/06/14 | Link | Rating: 5.0
78. Alexandria T.
A group of friends and I planned a trip to Milwaukee for Summerfest.  One of my friends was responsible for booking the room, and we apparently starting planning too late because the Ambassador Hotel was the only one with available rooms on the nights we were visiting.  She booked it via Priceline and hoped for the best.  My friend who lives in Milwaukee asked me where we were staying and when I told her immediately said it was in an "interesting/sketchy" area.  Being from Chicago, no one in my group was too phased by her description.  When we arrived, I didn't think the neighborhood seemed bad, and it was extremely close to Marquette's campus.

We arrived later than planned, checked in quickly, and grabbed our stuff to drop off in the room.  As we were going up in the very small elevator, another hotel guest shared with us the very colorful history of the hotel.  Just google Amabassador Hotel Milwaukee and check out the related searches.  It seriously creeped me out.  We quickly dropped our stuff off in the room and found out that the mini fridge charged even when you moved something.  Well-stocked indeed, but seriously, you move something, and your account is charged.  That is pretty ridiculous.  We were running late for dinner reservations, so we tried to figure out the way the shuttle worked to take us down to the Summerfest grounds.  We discovered the shuttle only drove people down on the half hour every hour, so we ended up taking a cab there instead. We were able to shuttle service on the way back after calling and arranging a pick up near the main ground enterance.

We woke up the next morning and that's when the problems began.  The pillows were extremely uncomfortable.  There were only two towels in the room.  The ice machine was broken on our floor.  The shower was incredibly backed up due to huge globs of hair and chucks of meat, yes, I said chunks of meat, that were stuck in the drain.  Upon further investigation, we found that there was also hair and meat in the trash can from the previous guests' stay in the room.  It was absolutely disgusting.  Not wanting our stuff to be bothered, we put up the privacy sign and made our way downstairs for the day.

We got coffee from the cafe downstairs, and the girl working was very kind and helpful.  While we were gone for the day, the front desk called and left a message to make sure that we didn't need anything because our sign was up.  I thought hat was a sign good customer service.  We came back for our second night of the stay, this time not taking the shuttle, but getting a ride from a friend.  In the middle of the night, we called and ordered some pillows from the pillow bar which were promptly brought up; however, two were not the ones we ordered.  We we began cleaning up the room to leave, we noticed how dirty the room, not just the bathroom actually was.  

I would not stay at this hotel again.  Between the history and the flith of the rooms, there have to be better options.

28/06/13 | Link | Rating: 1.0
79. Aalap S.
We recently stayed here - def. not in the "heart" of downtown but in a more sketchy neighborhood about 7-10 minutes away from the heart of downtown.  Rooms were ok but front desk staff were not trained or knowledgable.  Upon arrival, we were asked to sign an extensive pet waiver/agreement (which is fine) but then told the pet fee was non-refundable.  When we asked/questioned about this, we were told it was on the website (there is no mentioned of it being non-refundable when we had booked).

Other than lack of basic amenities and poor location there is not much to expect fro this hotel.  I would not recommend it any circumstance and would recommend a chain hotel closer to downtown

21/07/13 | Link | Rating: 1.0
80. J P.
Stayed once again at this hotel. If you have a car this is really an ideal location because it's very easy to get in and out of the secure parking lot. They have started to charge your $20 fee per night -- but that's kind of the going rate in the area. I found the service to be helpful and courteous. My room was very clean. There were a few signs of wear and tear but for the most part the hotel is kept in very, very good condition.  

You are within 1 mile of downtown Milwaukee with all of its eateries and wonderful pubs.  I would recommend the Old German Beer Hall on 3rd St. in the Old Third Ward  (try the chili) and St. Paul's fish company in the Milwaukee public market in the Historic Third Ward on Water St. for some deep fried goodness!

09/08/13 | Link | Rating: 4.0
81. Amelia B.
If you are interested in history and old things, this is your place.

The lobby is gorgeous. The old school elevators are charming (though slightly annoying). The rooms are small, the beds are tiny, and the shower is made for midgets.

But that's an old hotel for you. I understand the historical significance and can appreciate it, etc. etc.

Location is not fantastic - not exactly sketchy, but not convenient to anything you need to do in Milwaukee except if you are seeing Marquette. But they do offer a free shuttle that will take you anywhere you need to go downtown, so that's nice.

Free covered parking for guests.

We got a deal on Hotwire for $60, so I'm not complaining, but I wouldn't pay full price. Not sure how Hotwire justifies rating it 3.5/4 stars (with the similar locations it lists), but that's what you get for taking a gamble.

But it is pretty.

17/04/13 | Link | Rating: 3.0
82. Brad K.
Hotwire called this place downtown, I have a $10.00 cab bill that says it is not.
Check in was quick, but the attendant brought up that I booked through Hotwire a few times, like she was disappointed that I didn't book direct. (had I known the location was so far from downtown, I would never have booked here.)

The hotel was a nice old building, but it is in a sketchy area (another reason not to stay here).
The elevator was really old looking, you had to open a door to enter and exit it, it was kind of neat.
Our room was ok, the beds were kind of old and a bit saggy, you could call the concierge if you wanted a different pillow, but you couldn't order a different bed, that would have been better.
My girlfriend called the number on out room key folder to arrange a shuttle ride and received confirmation it was reserved for the next morning.
However, when we went downstairs a bit early to get the shuttle, the driver argued with her, saying that she had never called since we weren't on his list, and he is the only one who takes the shuttle calls.
She got sick of arguing and asked him to call her a cab, he said that even though we weren't on the list, he would take us.

The exact same argument happened the next morning with another guest.
So there is obviously a disconnect somewhere, the shuttle driver should not be taking this out on paying guests, fix it internally and never tell a paying guest that they lied.
The shuttle is the only reason to stay at this hotel, since it is on the edge of town, when the shuttle ride is a hassle, there is no need to return to the hotel.

23/09/13 | Link | Rating: 2.0
83. Sal K.
This hotel is over-the-top alluring.  I felt like I was transported back in time with all the snazzy art deco style and interesting architectural details. The staff seemed to have a great deal of pride in their hotel, too.  Sure, the place is old and isn't perfectly perfect, but that adds to its charm.
I love to be surrounded by beauty without breaking the bank!  Plus, parking and internet is free - that's not typical in other upscale hotels.  I bid on my room ($85)  using  Priceline without knowing where I'd end up.  I have zero regrets.  I'd absolutely stay here again.

29/03/12 | Link | Rating: 5.0
84. Sarah X.
I was nervous staying here after reading reviews but ended up being very pleasantly surprised.

We were able to check in early. Front desk was really friendly. Yes, parking was $20/car but it was an enclosed structure right next to the hotel that we could easily come and go from. They even let us keep a car in the lot on our check-out day while we went to a Brewers game. The lobby did smell a little weird but who cares, you're not sleeping there. Our room was very clean and spacious.

The hotel was right by Marquette campus and I had no complaints about the neighborhood. Overall, I would definitely stay here again.

28/07/14 | Link | Rating: 4.0
85. Bobby D.
A wonderful classic hotel. No doubt about it. The shuttle service was great on one Saturday. The old classic neon sign atop the building is ALSO classic. I'm glad this hotel didn't fall to the wrecker's ball & more homgonized & bland architectural tastes of modern times. Beautiful lobby as well.

P.S.: Don't miss the old artifacts or memorabilia from the Ambassador Hotel's past, On the lobby wall. With the old matchbook covers, old cocktail menu, old postcards, etc.

30/06/14 | Link | Rating: 4.0
86. Cynthia B.
What a fabulous hotel. The people are courteous, attentive and welcoming. Rooms and bathrooms are nice. Love the deco style.
The restaurant and bar on the weekend hops!
Pet friendly... My two dogs were welcomed and enjoyed their stay. Plenty of areas to walk them.
As a Marquette parent, I found it convenient, as its just a 3 block walk.
Coming back for sure.

04/10/14 | Link | Rating: 4.0
87. Mike B.
$20.00 to park at a hotel that you're spending a chunk of change to stay at already?  that's problematic.  I mean sure - major cities often make you pay for parking... but this is less of a major city and more of, Milwaukee.  

Still - the rooms were nice, the wifi was free, and the beds were cosy.

I guess that's all I can say about that.  It's not an awful place.  Anyway, if you're just stopping by to see a ball game or three, it's in a great location.

10/08/13 | Link | Rating: 3.0
88. John S.
I just stayed one night at the Ambassador while on business in downtown Milwaukee.  I was extremely impressed with the caliber of the service, cleanliness, and decor.  Parking was super easy and convenient.  The front desk staff were super helpful.  I loved the lobby area (paint, art deco themes, lighting, and Frank Sinatra music!).  

The room was spacious, well equipped and very clean.  The TV was a bit too far from the bed, but did not really matter to us.  When we returned from being downtown, there was a quaint little jazz band playing in the bar.  Nice ambiance!  The location is about 1.7 miles from downtown.  It's walkable, or about an $11 cab ride.  The shuttle service was helpful, but with a lot of use was not always immediately accessible (and a bit bumpy when it was).  I have stayed in a dozen or so hotels in Milwaukee and directly adjoining areas.  I'd place the Ambassador in the top two or three and would HIGHLY recommend to anyone.

We love Milwaukee.  There are so many cool, fun places to visit, sights to see, etc.  This time, we discovered the "Safe-House." Very fun.

11/07/14 | Link | Rating: 5.0
89. Eric A.
So the weekend we stayed was generally busy with Spring breaks and NCAA basketball so the hotel was expensive...we are staying at a historic hotel in Milwaukee next to a beautiful Marquette University campus so no complaints. It is a trek from downtown(or a five minute cab ride) but again, I'm happy with the location upon arrival.

My partner and I checked in, entered the room and made ourselves comfortable. I cracked open a nice local brew, turned on the TV and relaxed before our restaurant reservation. Soon we had to get ready though and I grabbed some things, went into the bathroom and closed the door.

Oh wait...I should rephrase...I TRIED to close the bathroom door. Yeah...when I swung the door closed, the door would catch on the toilet! I stopped, scratched my head and said "no way." I lifted the toilet seat and figured that was probably why it was catching...just a tight squeeze. Ummm...no. The door literally would not close completely because the toilet was in the way. I looked at the door and you could see paint worn away on the door from people trying to close the door!

I called down, and someone said "oh...that is weird...never heard of that happening! We will send someone up right away!" Alright guys, I'll play along. After 20 minutes and no one showing up, I went down to the desk, told them the situation, mentioned the conversation with the concierge desk(ahem...Brad) and they said the same thing. "WOW THAT IS SO WEIRD I NEVER HEARD OF THAT BEFORE!" Then they offered me a new room. Before leaving with the key to the new room, I was asked to "make sure the bathroom door closes." What a fucking joke!

Anyways...the new room's door did close. And we lived to see another day.

So let's break it down...

Pros-great if you like taking dumps with the door open

Cons-bad if your girlfriend/boyfriend does not want you to take a dump with the door open.

Moral of the story--Beware of room 207. No seriously, ask for any room other than 207.

19/06/14 | Link | Rating: 1.0
90. Brook A.
Next time I come back home for a visit I'm coming back here! Staff is awesome and for Downtown it can't be better! Two thumbs way up!

28/08/14 | Link | Rating: 5.0
91. J Y.
Nice hotel, very retro. If you want a throwback hotel, this is it.

Cons: it is in a dumpy neighborhood, right across from a "Scrub a Dub" car wash. If it weren't for Marquette University, this would have been a waste to restore.

$20 a night to park?

$20 a night for a microwave?

No refrigerator in the room?

Burnt out ceiling lights, toilet in the bathroom had about an eighth of an inch between it and the door when trying to close it.......and why isn't the toilet closest to the tub?  

Wayyyy expensive compared to national chain hotels.


Beautiful inside, lobby, dining areas were outstanding. Food was great. Friendly staff. Old-time elevators had doors you pull to open.

01/10/14 | Link | Rating: 3.0
92. Patrick G.
I'll admit I'm no expert on the rating systems for hotels, but this does not seem like a 4-star hotel.

I have two options, rate the hotel based on what I paid, or rate based on the 4-star rating. Since not everyone will get the great rate I got through Priceline, I'm rating the hotel based on it's 4 star rating.

Friendly, helpful staff (with the exception of one woman the second evening we were there)
Plenty of parking (though it costs $20/night)
Free Wi-Fi
Free upgrade to a single queen room to a King Deluxe room - this room was VERY big!

The lobby smells.
The front entrance had a sign telling us to use the side entrance the entire time we were there.
Parking is $20/night, and requires a bit of a walk.
There's nothing in the immediate area to do, unless you want to go to the Rave or get your car washed.

First, a special shout out to Rory! He checked us in and was very helpful with our questions and made us feel very welcome. Sometimes when you book through priceline you're made to feel like you're a second class guest. This was not the case here.

I mentioned the rating above. I'd say our room was up to the 4-star rating, but the lobby and amenities were not. There was a bar, a restaurant, and a coffee shop. Small "business center", a fitness center, and perhaps a single conference room. I'd expect more from a 4-star.

Though the Queen Boutique room we were originally assigned has the same rack rate as the King Deluxe, it felt like an upgrade because we got a bigger room, a bigger bed, and a bigger TV. Beds were comfortably firm, pillows were plenty and fluffy, and the couch was comfortable. It was nice having a 40" TV since it was so far away from the bed.

The bathroom sink is small, but I loved having that sink and another sink with larger counter space just outside of the bathroom. Traveling with my daughter, this was important. Aveda bath products were nice, towels were excellent, water pressure and temp were great, and the shower high enough for my 6'5" frame.

If you look close you'll see dinged up trim, wall paper coming loose, and dirty grouting. None of that really bothered me. Bedding was clean and comfortable, as was the towels.

Just outside the room was a 6-cup coffee pot with a single packet of Wolfgang Puck coffee. No decaf was included but I'm sure it could be had for the asking. Glasses included 4 cardboard coffee cups, with lids (nice touch!) and two large wine glasses. These were large enough to fit a 12 oz beer.

A mini bar was included with the usual outrageously priced items...$3.75 for a snickers, $11 for a miniature bottle of Jack Daniels. Don't make the mistake of pulling an item out to look at it as it's wired with sensors and will bill you for just taking it out. Our mini bar didn't have any prices and the gal at the front desk was a bit snotty to my daughter when she called to find out what things costs. Supposedly there was a placard on the front that gave the prices but our mini bar did not have this. The hotel info book said there were vending machines in the lobby, but they were not there.

My biggest complaints as a "4-star" hotel is that there's just not much to do either in or around the hotel. Priceline says this is in the "Downtown" area, but it is NOT downtown. Some have mentioned that this is a terrible neighborhood but that is not the case. Those folks must live a sheltered life. I had no qualms about walking around the area, even at night. Unfortunately, there's just not much reason to walk around.

For what I paid, I'm very happy with the room and would have no hesitation staying again, but I'd first try to get an actual downtown hotel with much more things in the area to do and see.

06/03/14 | Link | Rating: 3.0
93. Arielle H.
I had recently came here for a friends bridal shower. I have to say it was a little tricky finding the parking lot ( but that was my fault for not going straight) but I was not the only one in the group.

It is very nice when you come in the restaurant was off to the left and the bar was off to the right before the lobby. Now we just had brunch here, so I have no idea what it's like to stay here. We had a large party so we got the "private" room in the back.

We had received two complimentary bottles of wine, which was very nice and it was more of a tapas style brunch but not big enough to share with someone else. Our waiter I believe his name was Jai was very nice and very helpful. He suggested getting more than one plate right away (so if you were really hungry you didn't have to wait) or just one plate at a time.

You could order as many plates as you wanted for one price which was also nice! I had about 4 different plates. I started with the fruit and yogurt, now it was very good but the only problem I had with it was the granola. It tasted burnt and was not good. The Caesar salad was good for a salad though it could have used more dressing the best thing I think I had was the Mac and cheese.

Overall it was a nice place to eat and our waiter was very nice. I would go back with a larger party!

29/04/14 | Link | Rating: 4.0
94. Vanessa G.
Just got home from a 2 night stay at the ambassador hotel. Overall it was just OK. Definitely an older feel and the whole hotel had a weird smell to it.

Room was VERY small, was not expecting it to be that small and you could hear everything the person was doing next to you (there is a door between the rooms).

Neighborhood wasn't the greatest. Kept hiring police sirens all night. Definitely would not have walked anywhere.

One thing I really liked was the shuttle service. Did not have to drive my car once, the shuttle takes you and picks you up anywhere you need to go! Although, they get you with the $20 parking.

All staff was friendly. Just wasn't crazy about the atmosphere. Next time I will pay a little extra money and stay at a double tree or embassy down the street.

02/06/14 | Link | Rating: 3.0
95. Jody s.
A beautiful Art Deco restored hotel- Starbucks inside, beautiful restaurant, reasonable room service. Beautifully appointed large rooms. Shuttle service all over downtown.

29/03/15 | Link | Rating: 5.0
96. Kipp C.
Nice boutique hotel.  Clean and quiet!  Night time bartender is a d-bag and would rather serve locals than guest for some reason.  Morning bartender was nice and hospitable.  Parking was a little steep, but I would rather have my vehicle safe in the ramp than burglarized.
Close to downtown and almost on the Marquette Campus.

09/10/14 | Link | Rating: 4.0
97. Nick O.
Traveling with 3 guests and they said one of us booked with an invalid credit card.  Clearly an error in their system because it was a corporate card.  Never the less they kicked us to the curb.  

The hotel is very old and grimly from the outside.  Never got a chance to check out the rooms.

05/08/14 | Link | Rating: 1.0
98. Ryan M.
My wife and I were in town for the evening and booked the Ambassador for our stay.  Overall it's a pretty neat place. Lots of old charm but very clean, comfortable, and modern amenities.

Read on here a hilarious warning to not book room 207 because the bathroom door wouldn't close due to hitting the toilet.  Well I can see how that was a problem (we ended up in room 207 of course) but I'm happy to say the door problem is solved.  Room 207 is just fine.  We enjoyed our stay.

19/10/14 | Link | Rating: 3.0
99. Kipp C.
The hotel room was nice. It was clean and the bedding was very good.  The lobby is gorgeous.  The neighborhood is not very good and the $20 a night parking is a little ridiculous.  $10 I would love understand but $20 seems greedy.
I do have to single out the night bartender who told us the happy hour didn't apply to is even though it was well within the happy hour timeframe.   We didn't argue with him and instead just left and took our business elsewhere. Big mistake.  
It appeared he liked his regulars and hotel guests were an annoyance.
I would stay at this hotel again, but it would not be my first choice.  It is an interesting hotel, but there are a lotore hotels in this city that are in more convenient locations.

09/10/14 | Link | Rating: 4.0
100. Dylan M.
The check in process did not go smoothly. I booked this hotel 8 months in advance. When I did so I put in a room request for a quiet room on a high floor away from the elevator. I reconfirmed this request again prior to arrival. When I arrived they had assigned me to a second floor along the street above the hotel bar across from the. concert venue. I was not happy but luckily the manager after asking several times and showing him the request moved me to the room type I expected. This hotel offers a pillow menu which I had also requested. Upon checkin although they did have a record of my room request no pillow notations were input. I asked at checkin and they said they would take care of it. They did not. I went to the desk and asked again and again only to be told eventually they were out of pillows. Finally I asked if I could have a extend the checkout until noon since I was up at 5 am doing a triathlon and would not be back at the room until 11 and wanted the opportunity to shower after the race before I drove home. The woman on the phone was very rude and would not give any extension. I talked to a person at the front desk later who accommodated my request thankfully. Why must everything be such a struggle at a hotel like this? It was rated 4 stars which I would not agree with. It's in a bad neighborhood and not in what I associate as downtown like the website I booked through said it was. I will not return.
The only reason I didnt give it a 1 star was because the room was fine and the restaurant bar area was also nice to have as an option since it's not walkable to downtown.

10/08/14 | Link | Rating: 2.0
101. Patrini S.
The hotel lobby is absolutely charming, it looks like a 1920's hotel. The elevators are creepy, they remind me of the "Tower of Terror" elevators in Disney. The Queen sized boutique room that we made reservations for was very dusty, the bed linen had hair that wasn't mine and a lot of fuss. The bathroom was tiny, the toilet had blood drops from a previous guest and poop splashes on the toilet walls. The shower had some rust stains and the shower curtain was white but looked yellow. The thermostat was there only for decoration because it didn't function. The room was set to A/C 69 degrees and it was 40 degrees outside. I was allowed to turn the temperature up, however, the A/C never shut off. The bed was super hard and the pillows were extra smooshy. I gave this hotel two stars: one for location, the other for the hotel lobby decor. I would only stay here if there is a concert I want to go to at the Rave.

14/05/15 | Link | Rating: 2.0
102. Amanda R.
Meh. It was clean, but that's all I can really say for it. Yes, Art Deco hotels are charming if well maintained, but this place is just sadly out of date, with old paint covering most of what could be charming.

I've never asked for a new room in a hotel before, but had to do so twice at this place. The first request was due to the jacuzzi tub not working (we had paid extra for a room with a jacuzzi so I didn't want to keep a room that essentially didn't have one after we had paid for it).  The second room change was because the room smelled intensely like an ashtray.  Our third room was decent enough to stay in for the night.  

The funny thing about the second room though was that when I verified that we were in a non-smoking room, the woman I spoke with said, "Well, yes. But you can smoke in it- you just have to pay extra."  I guess the Ambassador and I have different ideas of what "non-smoking" means.

Also of note if you have children with you: the windows open.  Full stop- no bars or safety mechanism of any sort. Maybe this happens in other older hotels?  I've never seen this before though and was surprised.

Last thing to mention: other reviews indicate some bathroom doors don't close. I thought this had happened with our third room, but discovered if you lift the door towards the jam while closing it, it will shut. Again, with a little maintenance this issue could be addressed.

I probably won't stay here again, but only because there are so many other options in Milwaukee. If I were doing something at Marquette or going to a show at Eagles Ballroom, and wanted something convenient to those locations, I wouldn't mind staying here (though I also wouldn't look forward to it).

15/02/15 | Link | Rating: 3.0
103. Jarrod R.
Overall, I was very impressed with the facilities and having an opportunity to stay at such a beautiful hotel with a rich history.  Upon arriving, I was greeted warmly and found my room to be spacious and comfortable.  I'm a huge fan of Art Deco and had a moment in the lobby where I felt like, "Wow, I feel as though I've stepped back in time."  

Still, going from good to great is in the details. And I found there were several things that need to be addressed. The parking was a little pricey for my liking, but I did choose to use their garage. Upon returning from my evening activities, I found that there was a line of cars about 10-15 deep trying to enter the garage.  As a guest, with a pass, I didn't know if I had a "guest entrance" or if I should just jump in the line. There was some type of concert going on that evening and I honestly didn't know if we had access to a special entrance. When I asked the individual at the front desk, it didn't appear as though he was interested in alleviating this situation in any way.

I also have to comment on the honor bar and the $6 bottle of water offered in the rooms. I was thinking that many, if not most hotels are moving away from this service. In a city that has a brewery using green energy to brew their beer, this kind of rubbed me the wrong way. Yes, a guest doesn't have to buy anything. $5 for Peanut M&Ms is a little out of control.  

Once again, I had a very comfortable stay and the Ambassador is a beautiful hotel. But details matter.  And service, even if you are overwhelmed, is important. I may, as guest have a pretty simple, if not stupid question, but that doesn't mean you can treat me that way.

08/04/15 | Link | Rating: 3.0
104. Trent H.
I love this hotel! My girlfriend and I always stay here when visiting Chicago. We really enjoy the art-deco style of both the common areas and the guest rooms. The people working the front desk are always friendly. We always enjoy chatting with the friendly bartenders and the food is REALLY good! Being that this is located in Milwaukee the draft beer selection is solid and the grilled cheese is one of the best I've ever had.

They have a free shuttle to run you to and from downtown when you need. Really helps save some cash on taxis.

This will continue to be our #1 spot to stay when visiting Milwaukee!

26/01/15 | Link | Rating: 4.0