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Potawatomi Hotel & Casino in Milwaukee, WI

Potawatomi Hotel & Casino in Milwaukee, WI


Jackpots! Slot Machines! Players' Club! Bingo! Poker and Other Table games! Join the Potawatomi for a fun night of game play and gambling any time of the day, any day of the week.

With over 3,000 slot machines enjoyt he stunning graphics, life-like sounds, and interactive themes. Enjoy both smoking and non-smoking environments. Bid anywhere from a penny to up to $100.

We have card games, dice games, and spinning wheels. Pick your pleasure with games like: Blackjack, Craps, Roulette, Baccarat, Let it Ride Poker, and more!

We look forward to celebrating your big wins with you today!


Established in 1991.

The Potawatomi tribe first occupied the Menomonee Valley hundreds of years ago. At that time, the Valley flourished with natural resources and provided a bounty for many Native American tribes. Many years later the Valley served as an industrial center, and later became blighted and deteriorated into toxic brown fields. This remained a desolate area until the Forest County Potawatomi regained some of this territory and became the first to invest in the Menomonee Valley to refurbish the land and bring new development to the area. The development was the creation of Potawatomi Bingo Casino--the only off-reservation Casino in the state.

With the growth of the facility also came a growth in employment at the Casino, along with more contributions to the community, increased shared revenue payments to local governments and improved outlook for the Forest County Potawatomi Tribe.


Company Info:

Rating: 3.29

Address: 1721 W Canal St, Milwaukee, WI, 53223
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Milwaukee, WI
Casinos in Milwaukee, WI



Comments (126):

1. Tonya C.
My mother-in-law is a particular bingo fan, so the family regularly meets here for birthday bingo. The Fire Pit has casual dining and decent salads; the buffet is best for its Sunday brunch. If you like slots and gaming, there are more options here than (theoretically) anywhere else in the state. There's even a room set aside for non-smoking slots players. The building is cavernous enough that it's pretty easy to get lost among all the machines... but I guess that's a pretty standard design feature among these places. Since I haven't ever hit, though... I can't give it a top rating....  ;)

22/09/06 | Link | Rating: 4.0
2. Bennie R.
among all the casinos we've been to, this one is our least favorite.  decided to check it out a fter we heard of the new non-smoking law in Wi while we were visiting milwaukuee.  after walking in and choking from the smoke cloud presented to us, we were told that the 2nd floor had non-smoking gaming but to access it, we had to walk through the smoky 1st floor.  upon arriving on the 2nd flr, we found a small grp of slots tucked way in the back for the non-smokers.  it appeared as though they wanted the smokers vs the non-smokers in the casino.  it was a saturday night, the capacity was not nearly as high as it should have been.  the atmosphere was depressing and we decided to save our money and go elsewhere.

07/08/10 | Link | Rating: 1.0
3. Bobby D.
Still a very good casino, No doubt. However, With one slot machine. The device was in SUCH poor shape, That when I pushed one button for cash out, The machine kept flashing this "hand pay" message. It seems like they leased this particular machine from Ajax vending services. It LOOKED like the slot machine was abused from some disgruntled customer in the past.

03/07/11 | Link | Rating: 4.0
4. Donna L.
No complaints- stopped in and played wheel of fortune- three turns and $300 ahead.  Good Customer Service!!!

18/08/11 | Link | Rating: 5.0
5. Sarah B.
An average casino.  Plenty of parking, relatively close to downtown Milwaukee and the Brewers, and a newer building.  

Blackjack, bingo, slot machines--they even have a poker room.  There is also a room for performances, as well as areas designated for native american artifacts.

Unfortunately, on past visits, this place has been very smoky.

27/06/07 | Link | Rating: 3.0
6. Mark B.
Potawatomi's Casino is a nickel slots emporium for heavy smokers on the main floor and in three visits, I've yet to see that classy gambler in his tux that they use in their ads, but you sure will find a lot of old geezers with a ciggy and an oxygen tank in tow playing Wheel of Fortune with their remaining pocket money.

Like Vegas, the pop is free, but unlike Vegas, the place is in need of lots of help from the cards that don't work in the slots to the mini non-smokers glassed in room upstairs.  

Food at the bar downstairs was eh; the place was cold on our visit and way, way too smoky for most non-locals. didn't see much "snap" to the staffers, our card reissuer didn't even respond to a question: a bad day or what?

They DO have tables and the place is big, but crunchy for space.

Parking is very good inside their enclosed parking building but a bit hard to FIND as our first visit put us in an outside lot on a frigid day and no real help to point what, where or whatever.

26/02/08 | Link | Rating: 2.0
7. H C.
I am not a gambling person, so I have never really had a desire to go down to Potawatomi and give them my money.
I recently went because  friend's band was playing in the Side Bar.  
Parking was easy and Free!!  Once inside I couldn't find a sign to tell me where the Side Bar was, so we wandered around a bit, until I finally went over to the Security table to ask.  The bar itself was pretty small, but entertainment was Free!  The music was so loud that it was completely impossible to have a conversation with any of my friends.  Honestly, it was amost impossible to even talk to order a drink.  Which were on the pricey side.
Also, I have never been a fan of cigarette smoke, but I always just dealt with it in the bars.  Since the smoking ban I have gotten spoiled being able to go out and enjoy a night withough sucking down lung fulls of smoke.  Potawatomi does not have to abide by the smoking ban, so the Side Bar is extremely smoky!  
Not my kind of place, so I won't be going back unless I am supporting my friends band.

14/08/11 | Link | Rating: 2.0
8. Casey W.
This is probably the worst casino that I have ever set foot into. Milwaukee needs a smoking ban-- and when that happens, I may go back. I think I smoked a pack and a half while I was there for my 10 minutes before I just couldn't handle it anymore.

It has a terrible layout- the lines for everything were enormous, and it is just plain gross.

The only plus.. free parking in a structure.

11/04/08 | Link | Rating: 1.0
9. Kelton H.
So we ate at the Buffet after church and as far as buffet's go it was one of the best I've had.  I don't usually eat at buffet restaurants, but if I was going to this place is A-OK!

19/09/10 | Link | Rating: 3.0
10. Kevin B.
I was in town for a Cubs game and we ended up stopping up here after the game for a few hours.  Unlike anywhere in Chicago, this place was very smokey.  My lungs were hurting the next morning.  I am not a huge gambler, so I just drank a lot...and had a good time!  My group tried to play BINGO, but they cut off the last game at 11pm on a Saturday night.  Toward the end of my night, I ended up throwing $20 in a Cleopatra II machine up in the bingo area and two spins later I was up $77!  So I cashed out and drank more!  Either way, I had a good time and won a little bit of money!

26/04/10 | Link | Rating: 4.0
11. Jay B.
First off: Anyone who writes a negative review for a casino because their slot machines aren't "loose" is not worth listening to. Slot machines are the highest edge for the casino, thus why when you come to the Potawatomi you will see it full of slots. My review has nothing to do with perceived payout or anything of that nature. Those reviews are all just pure crapola.

I have been coming here for almost a year now and really like the casino. It is big and spread out compared to other "Indian" casino's I've been to. There are 4 different dining options, I prefer the "Fire Pit" Sports Bar located in the Northeast corner of the building. The bartending staff at the Fire Pit is exceptional! I always have a good time grabbing something to eat there and love watching sports on 8 flat screens across the bar and then the "wall of TV's" that they have where there's an additional 20 plus TV's. Overall it is a great place to eat, as the food is pretty good.

The table minimums are usually $5 during the week, and you'll be able to find table min's at $10 throughout the weekend (with a few $5 tables mixed in occasionally). I play blackjack and there are probably about 30 tables dedicated to blackjack tables, which is nice as it accommodates even when it gets crowded after Brewers games. Important to note that Blackjack pays out your standard 3:2 here and the Dealer hits on Soft 17. The bigger room runs 8 deck Shoes and the smaller room (nearest the parking garage) has 6 deck Shoes.

Good food
Good staff
Big and Spacious with lots of gaming options
Right off 94/41 for us coming up from IL.

Smoke (there are some non-smoking tables though)
Drive from the IL border

If you want a pretty good atmosphere to gamble in this is for you. Sure there are weird and goofy people there, after all this is a CASINO, but overall I've had only good experiences here.  I would definitely give this place a try if youre looking to go to a casino.

20/05/11 | Link | Rating: 4.0
12. Kay J.
Typical casino - too smokey but plenty of machines to entertain. The staff was friendly and you can't beat the $2 (with a membership card) valet parking.

They seem to have several bars and restaurants and entertainment which we didn't visit.  That is a nice touch in a casino.

Worth an hour or two...

06/02/09 | Link | Rating: 3.0
13. Kelly K.
BINGO, BINGO, BINGO.....THIS IS THE PLACE FOR BINGO....A Couple Of Hours From Home but Larger Jackpots Than Anywhere else.....The Fire Keepers Club Card Sends Many Different Offers....Some For Free Slot Play, Free Food, $$$ Off of Bingo......Illinois Residents Can Receive $25 in Slot Play,  $50 Shell Gas Card.....Go To paysbig.com to check out the details! Both Smoking and Non Smoking Areas in the Bingo Hall....FREE Soda Pop Too.....Small NS Casino adjacent to The Bingo Hall.....Huge Smoking Casino Downstairs.... If the drive wasn't so far.....I would probably go more often.....Illinois Casinos send a $5 voucher here and there.....pathetic;(;(;..........

19/08/11 | Link | Rating: 4.0
14. Maria S.
I am a WINNER, just about every time i have frequented this joint! Winner winner chicken dinner! Nothing to brag about but i do enjoy the slot machines and a surprise of winning once in a while just adds that special feeling of euphoria.. Especially when i don't go in expecting to win! A BONUS win win all around...

31/07/11 | Link | Rating: 3.0
15. Liz L.
Although I did not win here, I have to say that this Casino is my favorite in the Midwest. I like to gamble so when there is a casino around wherever we are at, we usually stop in for at least a few. I mean you never know when luck is on your side. Anways, this casino is HUGE. It caters to both slot players and table players which is pretty uncommon for most casinos in the Midwest. At other casinos, there is usually an over adundance of slots and just a handful of tables. I love the different room themes where you can wander back and forth creating a different atmosphere while never leaving the building. The table minimums are low (was there for July 3rd-4th) which is a great plus for those looking for a little excitement without dishing out alot of cash ( as one would have to do at the new Rivers Casino in IL). I have to agree that you can smell the smoke but it wasnt any worse than Horseshoe or other smoking casinos. If I feel like trying my luck, this would be my top choice.

05/07/12 | Link | Rating: 4.0
16. Kevin A.

The people watching here is fantastic.  Grannies on scooters with oxygen tanks out for their last hurrah, more jean shorts than I've seen since the late 80's, and countless people apparently trying the Super Size Me diet.  

That said I actually had a pretty good time there.  The quasi-futuristic front entrance is quite breath-taking, the renovations make the place almost....almost look like Vegas, there are sluts...er slots as far as the eye can see, and most importantly for me the poker room has a lot of action.  

I don't know that I'd make a trip to the good land just to go here, but it's definitely worth a visit if you're in town with a few hours to kill.

21/08/08 | Link | Rating: 4.0
17. Jeffrey H.
Spent five hours here on a Monday afternoon for "giggles".  Its not Vegas but certainly has everything necessary.  Even though you took $800 from me, I'm still a fan.  I had fun losing money with you and I will be back (to get my $ back!)

23/06/11 | Link | Rating: 4.0
18. Amy S.
Even though I am not a regular here... it is nice to have a casino in town.  If you really think about it, it is the place to be in Milwaukee... people of all backgrounds come here for entertainment (and/or to lose their hard earned money).  I don't seem to have very good luck here. Maybe I don't play enough to win big... but I don't like smoking atmosphere here. I can't last over an hour because of the smoke... makes me ill.

19/03/11 | Link | Rating: 3.0
19. MJ S.
I am surprised that the reviews here seem neutral to negative, as this Casino is by far my favorite casino I have been to so far!

First of all this Casino has MUCH more variety than I have ever seen, including real craps, real roulette (albeit American  00 wheels but still good if you know how to win xD)  casino war, mini-baccarat, all open 24 hours a day. I live in Minnesota where NONE of the games I just listed are available in ANY Minnesota Casino.

Second of all, higher betting limits. When I play at smaller Casinos in Minnesota, most table games have a max bet of $300-$500, which makes it really tough if you want to bet big to expand your winnings, or attempt to come back from a loss.  My trip to this Casino was the first time I ever bet with Purple ($500) chips, which was a lot of fun. I was pleased to see the mini-bac game have a $5000 max bet. This is big enough where I never have to worry about maxing out my bets and having to get other players to bet for me. This allows for much more flexibility in my playing style, allowing me to win more. too bad this Casino is over 6 hours away lol.

Overall, a very nice Casino for the serious gambler who likes a variety of games with lots of options. I was there around 3am so I didn't get to try the bar or any of the restaurants, so I can not comment on these. At least there is alcohol in the Casino which is a plus,as I have been to many dry casinos.

You certainly won't many other casinos like this in the Midwest. I'd be here all the time if it were closer.  

Regarding smokiness, I am a smoker who has always loved the smell of cigarette smoke. For me the smells makes the experience all that much more enjoyable, but I do agree that it is more smoky than average, so some people might find this unpleasant.

03/05/11 | Link | Rating: 5.0
20. Mike T.
We first went to this casino on our honeymoon back in 2006. My wife and I never had played poker in a casino before and played in their poker room there with a lot of nice people. I actually won some $$$.

They have low limit table games which I like because I'm not a high roller when it comes to craps or Blackjack or three card poker.

If you want to get in the poker room -- good luck on Friday or Saturday. I went up there on a Friday afternoon around 5pm, called in to reserve my spot and still waited like an hour to get a seat. Calling in is the best thing to do for the poker room and there's always fun people to play with.

They have a bingo hall too and a lot of slots and table games. The buffet was good every time we've had it, a decent size selection for the price.

I haven't been there since they remodeled, I heard it's really nice though. It was nice before, beats the ghetto casino in Elgin or the Horseshoe in East Chicago.

It is a little smoky here though, so beware before you go.

16/02/09 | Link | Rating: 4.0
21. Brian M.
Went to Poto for Mardi Gras & they had a Strolling Band playing in the old section of the Casino not to mention all parts of the Casino were dressed up for Mardi Gras. This was a nice touch & after being in New Orleans last year for Mardi Gras it felt like I was there again minus the crowds & the drunks lol. I played the newer addition to the floor of the Casino Batman Slot Machine which is located where the American Idol Slot Machine use to be right next to the Cashier in the old part of the Casino. This game is a lot of fun to play especially if you liked the last Batman Movie. Didn't do very good but wish I could get part of that Progressive Jackpot which is currently over 1.8 Mill. We then proceeded to the new part of the Casino where we stopped at the 360 Bar & ordered up a Hurricane from Cindy the Bartender she was very attentive,pleasant & cordial. There was also a guy playing the ivories & singing within the bar area which was great to listen to. Overall it was a good experience even though we didn't walk out Millionaires Lol.

23/02/12 | Link | Rating: 4.0
22. Lawrence B.
Went there on new years, I was amazed at home much parking there was, The place was packed, way more then normal, and there was a lot of parking coat check ran out early, but that happens. Slots were a little tighter then most but not bad, the place was PACKED. The best thing the could do is have more then one soda machine in the HUGE casino.

01/01/13 | Link | Rating: 4.0
23. Jake N.
Since this is a privately owned casino, the payouts are not so good. There is no requirement to post payout percentages like in corporate owned casinos.

That being said, I've never had any luck on the slots here. They're tight.  The blackjack tables are ok, provided you can afford to play on the 25 dollar minimum table. Otherwise the people playing the 5 dollar tables tend to do stupid things like stand on 13's when the dealer is showing a 10 or split 10's. ::Shiver:: It really is atrocious sometimes.

Oh and to those that were complaining about the smokiness...Wisconsin passed a smoking ban that goes into effect in July of 2010.  Sorry to tell you, it doesn't effect the casino as they're a sovereign nation that's exempt from the state ban.  My guess is we'll see additional restaurants and clubs specifically put in for the now displaced smokers.

28/07/09 | Link | Rating: 2.0
24. Joanna A.
The upstairs food court is poor quality.
The Chinese Restaurant uses Cotton Seed Oil, made me sick.
They do make an excellent Green Tea Bubble Tea

The buffet is average, lots of variety of zap and ding ( already prepared convenience food,  a microwave buffet)

Go to the fire Pit restaurant and have a prime beef sandwich.

Free Soda and Coffee no need to buy

Be careful on the games they will rob you or dump an whole bunch of winnings at once, it is feast or famine there.

Free Disabled Valet Parking

01/07/10 | Link | Rating: 3.0
25. Kate S.
This is one of the nicer casinos in the midwest believe it or not.  I was a first time player here this past weekend and just for signing up and getting 25 points (which cost me $20) they gave me $35 to play on the house.  All the staff here were very very nice and helpful!  Oh and I ended up getting my $20 back with the $35 in free slot play.  So it was well worth it.  One big plus here is they do have a lot of $5 tables which makes if very affordable to play some three card, roulette or craps!  Another big plus is the buffet.  They had a really good selection for a really good price.    I did not get a chance to check out the bingo hall... maybe on my next trip up there!!!

Only bad thing is that people can smoke in here and it does get a little bad.

14/03/10 | Link | Rating: 4.0
26. Mike D.
Its nice when you walk into a casino with 10 bucks, spin a few times, bet on black/even, and walk out 2 minutes later with 80.

15/11/11 | Link | Rating: 5.0
27. Patty V.
I am not a gambler.I am not a smoker. Going to a casino is pretty much a Hell like experience for me.Gambling holds no fascination for me. I deposit my very hard earned money into those machines and I never see it again. Certainly not the fun and excitement I see others having.
But...the PEOPLE WATCHING....ah..this brings the experience to a whole new level! You see nurses,fresh from the hospital ,still in their scrubs,parked at machines and gambling away their paychecks. You see retired folks,playing the 2 cent slots,making that Social Security check go a long way. You see those down on their luck looking to make a dollar out of 59 cents.You see thugs sitting next to well dressed upper crust types.elbow to elbow,playing Blackjack.
Oh...do NOT take any pictures. It makes the Security Guards get all twitchy-like.Who knew??
Go for the people watching, shove a few bucks in a slot ,wish them a joyous journey,as you will never meet again.

One odd observation...they had "Family Restrooms".....huh??

12/06/11 | Link | Rating: 3.0
28. Michelle C.
It's a casino.  It's not the best one I've ever been to.  It's not the worst one I've ever been to.  It's full of shiny objects, smoke, and people hoping to fulfill their dreams of becoming millionaires.  

They provide shuttle service from the downtown hotels and for that I'm giving them an extra star.  Although the shuttle was not running on schedule (at all) on our way there, the driver was more than willing to take us back to our hotel early on the way home.  And whether you've won big (or lost it all), who wants to sit around longer at a casino than necessary when you're done for the night?

24/03/10 | Link | Rating: 4.0
29. Richard S.
To all of those people who give Potawatomi bad reviews. Please remember that it is not the Bellagio or The Venetian or even The Palms. It is a Tribal Casino and I think they do a great job of giving the hard working people of Milwaukee a nice place to blow some cash. Whether it is at the tables, the slots, or in one of the many bars or restaurants. It can get smokey, but it is better since they remodeled and they do have nonsmoking areas. I have always had good customer service and they even recently added several more wheelchair accessible tables. Something else people should know is that every year, through their Miracle on Canal Street event, they raise thousands of dollars for local charities.

28/07/09 | Link | Rating: 4.0
30. Gina L.
We celebrated our wedding at Potawatomi Bingo Casino in The Wild Earth Room on 11-11-11; Dell Mercado is the event planner and she was amazing, great with all the little deals, we never had to ask twice for anything.  Our ceremony and our reception all took place in the Wild Earth Room, our guests couldn't stop talking about the beautiful hall, amazing "restaurant quality" food, not the typical catered food, it was hot, delicious and plentiful, no one left hungry.  Everyone loved our cake and kept raving about it and asking us where we ordered it from, it was a declious red velvet cake made by the potawatomi pastry chefs.  Our wedding day turned out even better than we imagined.  Our two young daughters were able to be part of it.  Thank you so much Dell and Potawatomi for making our day!  Don't hesitate to book this as your venue!

16/11/11 | Link | Rating: 5.0
31. Babs H.
Like Richard S pointed out, this is not the Bellagio. If you want a fancy pants casino then go to Vegas. Note that you're in Wisconsin, where the beer, cheese, smoked sausages, and cigarettes hold more clout than things like arteries and blood pressure.
Valet was $2 plus tip, coat check was free (don't forget to tip!), I bought a hurricane for $5, and I lost $20 to penny slots but who cares? I had fun.

17/02/10 | Link | Rating: 3.0
32. T T.
Great choice of slots , 1c to 10 $
A lot of slots - thousands
Smoking casino - YES
Loose slots - YES
Very popular huge BINGO upstairs
Parking very convenient
Drink prices - little too high, but they have Sprecher - Amber

29/11/11 | Link | Rating: 5.0
33. KarliePie K.
I have taken it upon myself to learn texas hold em and now im hooked! I discovered the dealers are hysterical and the waitresses come faster when you play poker..lol..Damn lotta fun!

23/04/12 | Link | Rating: 5.0
34. Mike O.
If you like the constant breathing of cigarette smoke, this is the place for you.  I have been to casinos that allow smoking, but this place takes first place.  But besides that it is not a bad casino.  I have done well here over the years.  Parking spots are very accessible, casino is huge and can be a little hard to navigate.  Casino employees do not seem to be too friendly and are more interested to talking to coworkers or hitting on female customers.

13/11/11 | Link | Rating: 3.0
35. Emily L.
Besides the smoke , wish they had a non smoking section it was fun two sides old and new a few restaurants and two levels over all nice people and clean !

15/03/12 | Link | Rating: 4.0
36. Drew J.
When I'm not daydreaming about rubbin' one out to Rounders or Maverick, this place quenches my gambling monkey's addiction.  $5 craps tables are few and far between in the Midwest, but this place definantly rocks it throughout the week.

The fireside lounge has a solid menu and if you chat up the bartenders, that seven & seven can be made into something which borders on coma inducing. Nice.

Overall, decent place to throw some money around and kill time while in MLWK.

18/08/10 | Link | Rating: 4.0
37. Pine A.
Casino is cool change of the norm, some areas can be a bit smoky. But there are non smoking areas as well. Bingo times are a few different times a day and payout are decent as well. Enjoy!!

24/07/12 | Link | Rating: 3.0
38. Malek K.
It is an ok casino - nothing out of the ordinary. (I am use of going to Foxwood and Mohegan sun) Potawatomi you will find slots - tables descent amount of choices - it is ok

Choices to everyone - Slots -
Table - blackjack - poker - roulette - crab etc.
Different prices for minimum bet which is good
parking available free

small compared to the big casino (if you are used to)
not a lot of choices for dining (just 1 restaurant) and 1 bar
i do not like cards to be shuffle automatically on tables - i like them to be shuffled by dealers - in this casino it is shuffled automatically by machine


it is an ok casino but nothing out of the ordinary - the usual medium casino - it is good to go and have fun for 1 day but nothing exceptional

12/03/11 | Link | Rating: 3.0
39. Susan A.
6/18/11 visit. Great time!

18/06/11 | Link | Rating: 5.0
40. Brook E.
We weren't here for too long.  Just a fun place to go out to after dinner, we didn't play tables, just slots.  

First off, the decorations are super cool!  I love the "wood" effect in the big room, and how it feels kind of like a giant lodge on the inside.  Beer was expensive, but you don't really want to get wasted at the casino anyways.  

I hit it big on the slots (well, $40, that's big to me!), and so we decided to quit while we were ahead.  LOLz.  I'd love to come back here and play in their poker room.

28/01/11 | Link | Rating: 4.0
41. Liz B.
Casino- Nice, big, not smoke free but good air conditioning to circulate the smoke in the air.
Main gambling floor-plent of slots, bingo, off track betting, poker, table games
There is a players club-Fire Keepers Club Card, discounts, birthday rewards and mailers every month.
Gift shop- ok
Valet Parking-always takes along time
Buffet- very large nice selection, different days of the week have different specials and prices. Love the Crab night (it use to be Fridays) now on Wednesdays and the price has gone up to $34 a head (yikes)
Steak house-nice, seasonal menus, take spouse out for birthdays or sweetest days there.
The fire pit- never disappointed in food
Ruji- Asian also never disapointed in food
Have not been to food court. Don't eat food court food in general.
Bar 360- Live music on Friday and Saturday (hit and miss on entertainment)
Drink specials every month ($5 mixers) or $6 for extra shot

The service is hit and miss. The veteran servers are good. The newbies are not so good.

As you can see I frequent this place often. See you there.

12/10/12 | Link | Rating: 4.0
42. Mac S.
Yes, growing up in LA I visited Las Vegas a lot... so obviously I'm not going to compare this casino with any other in LV. However, I have been to enough  Indian Casinos to be able to rate Rotawatomi a average 3 stars. The place had all the ingredients to make it great, but I'd say that it loses some luster on 1) location in city (not so safe industrial area), 2) Smokey interior, and 3) ghetto're clientele. I'd go back

18/08/11 | Link | Rating: 3.0
43. Nicole M.
My sis dropped a 20-spot in the 25-cent-slot-machine and walked away with over $800... 5-stars in my opinion.

They have the Dyson airblade hand-dryer in the woman's restrooms (not sure about the men's). Now, if they could figure out how to Dyson airblade out the smoke from all the indoor smoking then we'd REALLY be in business; until then... 4-stars.

30/11/10 | Link | Rating: 4.0
44. Joel A.
I can smoke in the casino? Thank you.

What I don't like about this place? They must have spend $50,000,000 to keep Kenosha from opening an Indian Casino at the old Dairyland Greyhound Park.

What I like about this place? The poker room, though it has stupid rules that no other poker rooms have in the world, but they have a monopoly on poker in the area. Good spread of games, often some better limit games (30-60) and always at least one or more 3-5 no limit games.

I like the video poker in the old casino, they took all the good machines out of the new casino. I don't like the number of machines that have non-working buttons that never seem to get fixed.

The food is overall fine here. The steak house is pretty good for Milwaukee and the Asian restaurant is pretty consistently good.

23/07/11 | Link | Rating: 4.0
45. Scott B.
Very nice casino, has it's own huge 5 level parking lot. Great bar. Nice places to eat.

05/10/12 | Link | Rating: 4.0
46. Michael J.
What can you say this is an Indian Casino in a metro area, I love it. Since they are a sovereign nation, Wisconsin's smoking ban doesn't apply. If you don't smoke relax, the ceilings are fairly high and their seems to be good venting.

I've been to Vegas, riverboats and other Indian casinos and Potawatomi has to be the nicest places outside of Vegas. This place is fairly large with two main areas on the first level. Both large rooms have tables and slots, but the only difference is they have different themes.

I prefer the wooded area, I'm a sap for presentation,  if you didn't know you were in an Indian casino, you might think you were in Vegas. The other main room that a bar/lounge in the middle. The room overall has a more traditional casino theme.

I've personally never had very good luck their but people I was with did. The selection of machines if you're a slot player is really good,  They have a nice selection of machines from 2-25 and a good amount of $ machines. There are many banks of different progressive machines with small ($100)- large (100,000+). There's not a huge amount of video poker machines, but there's enough to keep things interesting.

One cool thing that they've added since my last visit was a digital roulette game. It still uses a regular wheel, put you're able to place your own bets on a touch screen. I think there was 8 or 10 seats around the wheel. The nice part about it is that you only have to bet $2 a hand.

As far as table games, it seemed like there were plenty. I was there on a Sunday afternoon and they seemed busy but their were still empty tables. It seemed to get a little more crowded after the Brewers game was over. The casino is in the vicinity of Miller Park, but it's not really within walking distance.

17/06/11 | Link | Rating: 4.0
47. Ericka A.
I'm not very big on gambling, so casinos aren't really my thing. Every once in a very rare while I might want to try the coin machines; that's usually about it.

It's not so bad in Minnesota or Illinois, where smoking is banned. Here you have to deal with a bit of smoke. Some areas are worse than others, but overall they keep it pretty clean and offer non-smoking areas. Most of the rooms smell like air freshener.

We came here to eat at the buffet and to play Bingo. During the week they offer Matinee Bingo from 1pm to about 4pm. You get into the game for $5, which gives you (I think it was) 20 games of Bingo. You can choose to go the fancy route and buy into special games for $1-2 each, or get the bonus package of Bingo for $11.

Prizes were mostly $50-500. It depends on how many people call Bingo at the same time and which game you are playing. Each round comes with 6 Bingo cards and daubers are $1.50. We didn't win anything, but for three hours we were entertained for $5 and drank at least $10 worth of pop and coffee. I'd call that more than A-OK.

28/07/09 | Link | Rating: 3.0
48. Danny H.
I don't know what other people are really complaining about.  It's a Native American casino; there is kind of a standard that is to be expected when going to one.  Furthermore - it's a casino.  You have to assume that you're going to lose money the second the idea "let's go to a casino" pops into your head.

Potawatomi is schilled and plugged like crazy at Miller Park during the Brewers games, that I couldn't not make a trip before I left.  My personal experience was awesome - I went there for about 30 minutes, doubled my money, used their bathroom, had a few complimentary drinks, and then was back on the road back to Chicago before I could be compelled to give the house back its money and then some.  As far as I'm concerned, I had the best experience in the history of this casino.

27/07/10 | Link | Rating: 3.0
49. Dani K.
I love my casinos, have been to Vegas and AC. I might actually have a problem...

Anyway, it's the only casino in the Milwaukee area, the next closest being Ho-Chuck two and a half hours away; I prefer this one.

-HUGE place, just look at it as you drive up and/or walk to the door.

-The signs inside directing to the restaurants and such could be better but most casinos suck at this, so it's to be expected.

-The 360 bar in the middle is chic and a good meeting place.

-Drink specials every month that are advertised very well.

-The table minimums can be lower in my opinion but there's no arguing that. On weekends, do not expect $5. It. will. not. happen.

-Parking is in a garage, which is fairly easy to figure out.

-Normal casino patrons, from sketchy to fancy. (If you've never been to a casino before, this is the norm so don't get freaked out.)

** UPDATE-12/4/11:
Now employed here (I said I might have a problem, remember?), let me clarify one thing, add two heads-up, and give a link to the casino's layout:

-Bar 360 is on the Dreamcatcher side of the casino, the other side being the Four Seasons with the Fire Pit, which isn't central in this area like Bar 360 is but it will still make a good meeting place.

1. The "old side" is the Four Seasons, the "new side" is the Dreamcatcher.

2. The escalators and (south) entrance from the parking structure act as a divider between the two sides. Coming off the escalator, keep walking straight to get to the grand lobby. The map below shows it best.

Map: paysbig.com/gambling/slo…
(the white walkways are where the table games are set up)

16/06/11 | Link | Rating: 4.0
50. Christopher C.
I've been here 6 times and all I've done fed the machines.The place smells like smoke and nasty carpet freshener.The buffet was nasty too.I recommend the horseshoe in Hammond.

19/06/13 | Link | Rating: 1.0
51. Tony K.
A fulfilling place for anyone looking for a taste of cigarettes and a lighter
wallet.  And boy the people watching is at it's best!

I love Casinos!

24/02/11 | Link | Rating: 4.0
52. Lori O.
It's a casino so really there's not much to rate, they're all pretty similar, it smells like strong incense & cigarettes, it's loud, and I lost at the slots....And it was a blast doing so!! Plenty of friendly people working here, I really have no complaints.  The "people watching" is always great too!!

15/02/13 | Link | Rating: 3.0
53. Michael O.
I really don't like gambling here, but its hard to say that it is a bad place.   The "new" additions are great, and the place feels more like a real casino year-over-year.  The restaurants available are good at any price point.  I have never really won all that much money, but its fun to try.  Its definitely better than all the other Indian casinos I have ever been too.  No, I don't like the indoor smoking, but it is also something expected from a casino.  I will be back for food, people watching, and maybe to lose $20 or so.

04/11/11 | Link | Rating: 3.0
54. Christina K.
My first time at a casino....

I was ECSTATIC. Yes, deer in headlights as I walked in. What made uberly happy at first was the fact that I could smoke in there (more on that later). No...I didn't win. But then again I only spent about  $50. I played slots only, which the selection was huge. My husband and I enrolled in the "Fire keepers club". And since it was our birthday month we both got $25 free on the card. Good towards any food or beverage. Which was pretty flippin cool.

The Food-
Restaurant- 'The Fire Pit"

The wait was about 20 minutes. Which if you ask me, isn't that bad for being a Friday night and pretty packed. We ordered the appetizer sampler and "The black jack" burger. The sampler was okay, but the burger....OMG THE BURGER. Was amazing! The best and I am being honest here...BEST burger I have ever eaten. I ordered it medium, it was topped with the following- coleslaw, fried jalapenos, fried onions, chipolte ranch sauce, pepper jack cheese, lettuce and tomato on a Parmesan cibatta  roll. WOW. So so yummy =]

Anyways...after a while, the smoke had become way to overwhelming. And I am saying this as a smoker. I feel bad for those who don't smoke, especially when it was bad for a smoker. I don't know how my poor hubby was able to handle it (he is a non smoker).

The only issue...

Was the workers at the "VIP" booth. I had a issue with my players club card, was told to go to them, so I did. The man who worked there, allowed me to finish my question. He then looked at me aggravated and said as he pointed above his head "You see that, that says "VIP" services. You're not a blackcard member, I can not help you, you have to go where you got it". Feeling completely embarrassed and belittled, I walked to the other station across the casino. Once I got there, the lady asked me why i didn't go to the "VIP" booth. That it was closer, and he could of helped me there. I explained what had happened and she said he was being lazy. That he could have helped me. At that point I was kind of enraged. I was made to look like a fool infront of other people because that man didn't "feel like" helping me. UGH! RUDE!

All in all it was a good time. I will return.

18/02/12 | Link | Rating: 4.0
55. Samantha L.
Bingo, Bingo, Bingo!

It was one of the nicest casinos that I've visited. Well-lit, nice staff, plenty of games, and their bingo hall is pretty sweet. Especially since they offered a non-smoking side.

It was fun. We were able to get away with 5 hours of entertainment  for $20. And while we didn't walk away billionaires, the electronic bingo cards were pretty cool (if you find a properly working one, that is).

Good times were had, and if I'm ever in the city again, I'm sure this casino will consume a few more of my dollars.

23/06/11 | Link | Rating: 4.0
56. Andrew M.
There is a lot of construction going on around the casino, and it took me a while to find the parking garage. Once inside, I immediately smelled ciggarette smoke. I didn't actually see anyone smoking either. It wasn't overwhelming, but being used to every building being smoke free in IL has really spoiled me. I only had about an hour to spend before I was set to go on the Lakefront Brewery tour. I sat down at the roulette table after realizing that I didn't remember how to play craps. I wasn't doing well at roulette, but I had fun. Our dealer was friendly and fun, but a little bit quiet. After that I moved to a BJ table. I was surprised at how many tables they had, and even more surprised to find a few $5 min tables. I slapped down $40 bucks and played for about half an hour. Walked away from the hotel with more money than I walked in with. Not a bad day. The casino was clean, and there are plenty of options for anyone looking to gamble for a little bit.

10/06/13 | Link | Rating: 3.0
57. Laurie Z.
I don't go much to gamble although I've been known to play some late nite bingo with friends.  I usually go to see shows at the Northern Lights Theater which in my opinion is a 6-star venue.  It's my favorite place to see a show...there's not a bad seat in the house and is a very intimate venue.  I think it holds about 500.  Some shows are regular concert prices $40-$70 but can find some on the cheap too.  We saw Ricky Nelson Remembered starring Matthew and Gunner Nelson the other night for $10 balcony seats (INCREDIBLE show BTW..).  They also have cheap or even free comedy and kareoke nites.  
Large parking structure, restaurants, penny & nickle slots too and they keep the casino clean.

06/05/12 | Link | Rating: 4.0
58. Stacey L.
Though I'd been inside a few casinos (waiting in the hallway with a parent while Grandma threw down a few dollars on slots), I've never actually been as an adult. A friend and I had some time to kill before meeting people for mini bowling at Koz's, so we decided to pop in to Potawatomi.

We both set low limits for ourselves ($15 & $20) and managed to spend about an hour and a half wandering the slots. Much of our time was spent trying to find specific machines (Wizard of Oz, Airplane), as it is laid out like most casinos - to be confusing and disorienting and trick you into staying longer and dropping more cash.

Despite both coming out on the losing end, it was fairly entertaining. Potawatomi offers all the free soda you can drink, which makes the sting of losing a bit more bearable. My chief complaint lies with the fact that you can smoke inside - something I didn't expect to have to deal with since Wisconsin is smoke free.

20/12/10 | Link | Rating: 3.0
59. Clarence S.
I do enjoy coming down here to play either bingo or playing slots. I never played any table games or off track betting, but they seem to good. My advice is to only take money down there that you know how much you are willing to lose, if you win money that is a plus. The Fire Pit has some great food there and so does the Buffet. There comedy acts that they hold here is fun. They do have some good acts that come in. But I do suggest to sign up for their Fire Keepers Club Card. Each time you use it to gamble you earn points in turn you can use it for different things like their gift shop or for any of their restaurants. You can also use it for playing bingo to. I would check for any comps  that you might be eligible for. You might get food comps or gambling comps after you play after a while.

24/06/12 | Link | Rating: 4.0
60. Mandoos G.
Meh. A large amt of the slots were being serviced. This place is also extreamly crowded, many times i saw lines for the slots. I've had better

04/03/14 | Link | Rating: 2.0
61. Tim Y.
The place is pretty clean and the games are a lot of fun. But, the indoor smoking thing has got to go. I'm all for people having the right to smoke, but holy shit they should pay for the laundry tab after I get home and wash everything like I was just exposed to tuberculosis.

08/03/13 | Link | Rating: 2.0
62. Pj H.

13/04/12 | Link | Rating: 4.0
63. Kelsey S.
If I could go 3.5 stars, I would.  Potawatomi may not be the flashy, Vegas-style casino you imagined, but it does a nice job in its own Milwaukee way.  I'm not really a gambler, but it's easy to wander the endless rows of slot machines or to snag a spot at a $5 blackjack table during the week.  I've always had great food and service at The Fire Pit restaurant; I'd pass on the buffet -- it just didn't taste like the freshest food, but they do run a good deal on certain days.  The theaters bring in some decent shows - I even saw Tiffany (yes, "I think we're alone now" Tiffany) playing a free acoustic set in the floor lounge there a few months back.  If you're going to play bingo, go early and plan to focus - the players up there do not mess around.  They go to play, and they play to win.

11/11/12 | Link | Rating: 3.0
64. Elsa M.
**This review is for hosting events in the grand hall only.**

After finding out that our first choice was going to be too small for our wedding reception venue, it was back to the drawing board for my fiance and me.  The good thing was that even though we lived in Maryland and were planning our wedding all the way in Wisconsin, we had eight months to get everything together before the big day.

I wasn't too keen on the idea of hosting our reception at a Bingo and Casino, but when I spoke to my parents about it, both of them had been there for different soirees over the years - usually Christmas parties for work.  They assured me my fiance and I should check it out when we were in Milwaukee in August of 2010.

We did and we were amazed!  The room was gorgeous and huge and completely separate from the gambling side of things.  The events coordinator, "K," told us that our very specific menu wouldn't be a problem, that we could bring in Ethiopian food from a restaurant in town if we ordered the majority of the food through the on-site caterer, and that all of our guests would get $10 tokens if they wanted to go downstairs after the reception was done.  It was perfect!  We were sold.

The one and only thing that killed the deal was "K" in the end. The contract was drawn up incorrectly four different times (she kept sending me the same one each time instead of revising it) and, when I called to ask her a question or two, she never returned my calls.  That was in August.  By late September, we decided to have our wedding reception elsewhere, despite the fact that we loved both the banquet facility and the downtown location which was close to our ceremony site.  It was sad, but necessary.

In DECEMBER (four months after we last spoke and three months before the actual wedding day), I got the following email from "K":

"Hi El,
I hope all is well!    We were auditing our files and realized we never received the signed contract back regarding your wedding in March.
We still have the date held and the menus quoted, but didn't have the final paperwork.    Are you still planning on having your wedding with us?  
With the wedding being a couple months away, I want to make sure that we have all of the details, and you have all of the information you need.  
Looking forward to hearing from you!"

Really?  I was looking forward to hearing from YOU months ago.  
My response:

I was left completely unsatisfied and disheartened with you and your
responses to my inquiries after I expressed to you that we did indeed
want the reception at your venue. Your lack of attention to detail
with the paperwork (which I had to send back to you four times), in
conjunction with un-returned voicemails for you and/or delayed responses from you, showed me that we could not count on you.  Planning a wedding while out of state is a big job, but one that can go smoothly if all are in communication. You were not... And the fact that you are just now contacting me is further proof that we made a great decision in choosing to hold our 500+ wedding elsewhere. Quite unfortunate for your venue, since we really did like the space.

Ok - I know that was harsh, but it was 110% true.  Future brides and grooms, please don't be blinded by beauty alone.  Just like your future-spouse, you need the whole package to be happy!

22/06/11 | Link | Rating: 1.0
65. Gina B.
I go to Potawatomi to play Bingo, that's about it.  I know, sounds lame but I really enjoy it and haven't been there for about 6 years until Friday.  Alot has changed over the years and it is all for the better.  I don't gamble so I can not compare to Vegas or other casinos but I think it's very nice inside.  Lots to see and watch.  Great food and many choices.  The Bingo area is pretty cool too.  They have individual tables you can sit at if you are so lucky to get there early and get one.  They have booths, like at a restaurant, but those are on the smoking side.  In case you were not aware, they have a smoking and non smoking area for Bingo too.  Floor staff is attentive and polite and overall the place is really clean.

If you like Bingo, this is the place you wanna try.  You have the option of paper and / or a computer to play on.  Games are pretty self explanatory for the most part, some are more advanced.  You can easily drop a bunch of cash in one afternoon playing but it's fun so I guess if that is the most gambling I do, I'm ok with it.

01/10/11 | Link | Rating: 4.0
66. Allan M.
Looking back on going here a good while after going here(1-2 years ago already? wow), I thought this place was fine. The smoking filtration wasn't bad(though I'd avoid the corner higher limit slot room on the southeast part of the 1st floor, if you very sensitive to smoke. it wasn't bad in the rest of the casino), they appeared to have multiple food options that didn't seem bad(and probably would've ate at one of those places, if it wasn't for the fact my group went somewhere else afterwards), and I did learn while I was there and looking at the floorplan that they have an upstairs non-smoking gaming area(it looked to be a significant part of that floor, if not the whole floor) that would probably work well for the non-smokers. I even saw a sign for non-smoking bingo sessions(IIRC), so at least they got some gaming things down to accommodate non-smokers. I got the impression that they could've communicated that slightly better via signage, to those coming from the parking garage.

Overall, a very nice casino. Employees were friendly. And finally, thank you for not totally banning smoking on the gaming floor! (as an infrequent non-daily smoker)

12/04/13 | Link | Rating: 4.0
67. Pam D.
SMOKE SMOKE SMOKE. This casino is large, and well stocked with slots where you can actually pull a one armed bandit. There are lots of tables and gaming areas. They have a nice gift shop and lots of entertainment, BUT .... I had such a raging headache from all the friggin' SMOKE courtesy of all the charming SMOKERS that none of the good stuff mattered.

Potawatomi looks cool, but we won't be back. The SMOKERS can have it.

14/05/12 | Link | Rating: 2.0
68. Maria P.
This casino is great for its bingo, especially on Friday nights. It gets busy early, so get there well ahead of time.

It's clean, not ridiculously huge, but has a decent amount of gaming. Depending on the night though, the crowd gets interesting. Be careful.

23/07/13 | Link | Rating: 3.0
69. T Z.
Worst casino I have ever seen. First off I didn't lose. This place is so poorly managed I have trouble picking where to start.

First, black jack dealers have little or no personality. I don't expect them to be my friend, but geez how about some hospitality. They are like robots.  The floor bosses are about as bad. They stand around shooting the breeze with each other and don't do their job.  The dealer has to get approval to cash in 100 in chips!  What is this nonsense?  The game has to stop until one of them pays enough attention to the dealer yelling at them.  Then, all they do is yell out 100.  Waste of time.

Cocktail waitresses are practically none existent. Why they don't have more of them is a big question.  I could double drink sales overnight for this place. The food is atrocious.  The food court is worse than a bad mall.  The only half way decent place seems to be their sports bar.  The steak place looked good, but is expensive and they have an overpriced Italian place. The Chinese restaurant is dinghy looking and right in the middle of a high traffic walking area.

The sad news is they have a monopoly in the area. The closest other casino is two hours south near O'Hare airport in Chicago.  No competition breeds mediocrity and poor service every time.

29/12/13 | Link | Rating: 1.0
70. Betty H.
We are not fans of buffets, but we really enjoyed their crab leg special.  Surprisingly, most items were prepared fresh, not like the canned vegetables, or frozen fried foods we are use to seeing.  Will return if in the area and hopefully hit the jackpot on one of the slots!!!

02/03/14 | Link | Rating: 4.0
71. Sadie T.
I hate this place.

I hate all casinos.

So I opted for 3 stars. As far as a casino goes, it is fine, middle of the line.

Firekeepers club is not a worthwhile endeavor. You will get 2500 "free" points during your birth month, but this actually only totals about $10 and of course you have to play it (and match it with cash). Not worth the constant mailings you will receive.

Most the staff I encountered were friendly enough to me but clearly dissatisfied with their jobs (the woman who signed us up at customer service yelled "oh you piece of sh*t!" several times at her computer).

Unpleasant. Very smoky inside, I felt very ill afterwards.

13/07/12 | Link | Rating: 3.0
72. Tom J.
I was from São Paulo, brazil visiting Milwaukee and wanted to check out casino. Naturally I did not have American ID but I did have copy of my passport, Brazilian driver license and Brazilian ID. The dumb security guys did not recognize my documents and directed me to the supervisor security - the supervisor guy opened up a book of world IDs and kept looking something that matches under letter S. He couldn't find anything - I kept trying to explain to him that São Paulo is a city and a state in the country of Brazil and that he should look under Brazilian IDs. He got mad at me for telling him how to do his job and told me and my gf to wait outside while he does his job and runs security. He was rude disrespectful and plain stupid. I couldn't believe that out of three security guards no one could figure the situation out and let us in. We had three matching documents!!! We must have been the first Brazilians in Milwaukee.  I wasn't going to let him take  my travel documents and mess with them so we just took our papers and left. I give this place one star just because I appreciate the guy thinking that a couple in their mid 30s appeared under age.

08/06/14 | Link | Rating: 1.0
73. Pamela M.
Went here for a Holiday Party, in the Tribal Room. It was a very nice room, I just wish they had the heat on in winter instead of cold air. I had to wear my jacket most of the night :(

I must say my food was amazing!!! Ribs (fall off bone w/ plenty of flavor) and grits (very delicious) and green beans. Funny, we each were given 4 or 5 beans... no more, no less. So silly :)

An issue we had was that we were told there was Sirius radio hookup. So we planned to use that for background music and later on music to jam to. They negelected to mention that only a handful of channels were available, and nothing that we expected as far as music choices. Potawatomi, you really shouldn't be telling people that! When I think Sirius, I think ALL the channels that I have in my car!!

It was weird desserts came out, no coffee, but some tables had coffee... hmm. Personally, as a general rule, I feel it's proper to serve coffee immediately before desserts.

Overall, though, the venue and food were GREAT! The music and coldness I only dinged a star.

And the "free" coupons they give for gambling for group events, really isn't free... you actually have to put in your own money to redeem the certificates, Totally NOT COOL!

15/02/12 | Link | Rating: 4.0
74. Kim B.
I'm not much of a gambler but I do love me some Bingo. I've played at several casinos but Potawatomi has the nicest Bingo hall I've seen. There's a smoking and non-smoking section, free beverages, and a separate store just for purchasing Bingo daubers. Even if you don't like to gamble, how can you resist spending $21 for 3+ hours of entertainment? I've been here twice for the "Night Owl" games and had a blast even though I didn't win (yet).

29/07/13 | Link | Rating: 4.0
75. Brian M.
As good or as disgusting as any other casino..

In many ways, visiting Potawatomi is like visiting a strip club: you feel dirty, you don't want to be recognized, you walk out with a lot less money that you had went you went in, and once you leave, you wish you had never gone in.

Here's a list of things you will see at Potawatomi:

1. Countless rows and rows of video poker/ slot machines.
2. Poker tables, Roulette wheels, Craps tables and several other card game tables
3. Old people pissing away their grand children's inheritance.
4. Enormously overweight people working up a sweat at the slot machines.
5. Lost people wandering around trying to find either the buffet or the bathrooms.
6. The occasional good act at the Northern Lights Theater (ie. Chris Isaak, Lyle Lovett)

Here's a list of things you won't see at Potawatomi:

1. Fit, healthy, good looking people
2. Natural light, or even clocks.
3. Anyone winning large piles of money.

I've been to other casinos in Reno and Vegas. Potawatomi is, by no means,  on the lower end of casino's around the country. Sure, it smells like the ashtray in your buddies truck, but file that with the "you know what you're getting into" department. If you have objections to gambling, you don't have to go. If you're into throwing away money that could be better spent elsewhere, than this is your place!!

13/07/12 | Link | Rating: 3.0
76. Joanna T.
Ugh. NOT my jam.

Every time I go to PBC (before/after a show at the theater) the words from "The Gambler" song run through my head...especially the part about "know when to walk away, know when to run". If you aren't a chain smoker, you should probably walk away because you'll be smelling like an Old Gold 100 within minutes of entry.

I don't expect a local casino to be like Vegas, but Potawatomi is pretty gross. Along with the extreme smoke stench, the whole place is kind of grubby and it's a total sketch-fest. There are toilet seat covers in the restroom - you should probably use them. (PS to the lady having a loud, detailed cell phone conversation in the stall like it was her own personal boardroom...your caller can probably hear the toilets flushing around you)

The bar staffers seemed pleasant but the rest of the employees seemed to have a permanent "who farted?" expression on (can't really blame them...) so don't expect lots of smiles. Don't expect free drinks either...you need to get them yourself and they're overpriced.

On the plus side, the theater is a great venue (and non smoking) and the people watching is absolutely EPIC.

12/07/12 | Link | Rating: 2.0
77. Alex N.
Now that I've been to "Poto" (pronounced "Pot-ohhh", 3-h's) 5-6 times I thought it appropriate to review.

My last visit was for BINGO only.  This was the 11pm Saturday night, Cosmic/Neon/fluorescent/LSD/Trippy bingo to be specific, that lasted until 2:30am.

If you want to lose a 3-beer-buzz in 5 minutes, this is your new bag.

It was $20 for the standard bingo paper package, then another $14 for the "Special" bingo pages, plus $1.75 for the paper ink blotter/bopper (normally $1.50 but after having a Ke$ha discussion on the way to Potohhh, you know I had to drop the extra quarter for the glitter infused option!).

The bingo parlor (yes, parlor) was pretty packed 10 minutes before the 11pm start.  Was forced to sit in the smokers section for our group of 5 as it was the last free table in the place.

The pace in which the numbers are called is borderline (a favorite Madonna song of mine) feverish.  I'm talking 10 seconds between numbers which is hectic when pouring through 9 different cards manually.  After about 5 mins in, I was regretting not going the electric route even though I don't know the cost difference (but that would've meant no glitter though!).  With the dim lighting, strobe-y type lights and neon necklaces, I was constantly thinking I was missing numbers and essentially losing thousands of dollars in potential winnings.

There is an intermission where the bingo number caller led renditions of "The Cha-Cha Slide" and "YMCA".  I pretty much only enjoy these after a couple of hours of open bar at a wedding but there were some interesting folks enjoying the hell out of it.

I did manage to snag a pair of black Potohhh socks (classy, I know) during a gift toss out to the crowd when walking to get a free Sierra Mist and one slapped me in the side of the face.  So all was not lost this evening.

29/07/13 | Link | Rating: 3.0
78. Kurt K.
I will not return due to the amount of smoke that I inhaled!! Unless I wear my gas mask from when I was in the army. It's really that smokey in there. Yuck......

13/07/14 | Link | Rating: 1.0
79. MO P.
The hotel is NOT FAMILY or KID FRIENDLY! In comparison to Ho-Chuck who has a Kids Quest with games, Potowatomi does not offer games for kids or a swimming pool of any kind to it's patrons. I suggest packing up their Xbox or Playstations or movies to keep them entertained in the hotel rooms, otherwise they will be bored.

We've stayed in the hotel 8 times with free room promotions, and I always request a room by the elevators because their hallway is way way too long. The rooms are nicely accommodated with herbal essence shampoos and bar soaps which smell nice! They also have plenty of ports and plugs for your phone, laptops and electronics...USB or regular outlets. Very tech friendly, I think. And they always provide you the free WI-FI password when you check in so it's no secret and you don't have to go calling the front desk for it later. There is also FREE water bottles in the room. At first we hesitated at opening one because most hotels charge an arm and a leg to break a seal...but, the water is FREE. Even though we've stayed here 8 times now, I still wouldn't pay full price for the rooms. In comparison to other hotels or rates in the area it's quite higher. You'd think they'd make it a bit more competitively lower knowing they'd make up for it in the money you would gamble or from the money you pay to eat there. But apparently not!

As for the casino...there are plenty of slot machines and they are always switching out old slots for new ones. This can be a good and bad thing because you can't fall in love with most of the special "themed" machines because they tend to stay only a few months then they're gone. They also have a non-smoking section upstairs for slot players. The table games are okay, except there are only 4 Ultimate Texas Hold em tables and these tables have gained popularity so they fill up quickly. Which has led the pit bosses to raise the table minimums to $15 during high demand. This now happens on the weekdays and weekends that it upsets many of the patrons, but Potowatomi doesn't seem to care because it's now the norm. There are also plenty of blackjack tables with and without special bonuses (ie. Royal Match, Kings Bounty), 2 Four Card tables, 3 Let it Ride tables, 2 Spanish 21 tables, 2 3-Card Poker tables, 4 Roulette tables and 3 Craps tables. (I may have missed 1 table, but at a minimum these are correct).

Everyone I speak to, including the Potowatomi workers hopes the Kenosha casino project gets approved and can't wait for it to break ground. This casino is ok but there is a lot about their service that I think would be improved for the better with a competitor in town. Plus, giving patrons a choice to visit whichever casino treats them better. For example, if you're gambling at a table you are still required to pay for hot chocolate and orange juice! That's just stupid! But coffee and sodas are free. I highly doubt hot chocolate and orange juice will break the bank of Potowatomi.  

Special events, concerts and shows are okay at Potowatomi...they tend to do a lot of country acts so I wish they'd diversify it more. They also provide free comedy acts every Saturday which is a nice bonus, because I like stand-up comedy but also have big name comedians periodically thru the year (for an admission fee). The only draw back to this is finding parking during these events. The expansion of the parking garage is currently under construction right now.

22/12/14 | Link | Rating: 3.0
80. Dorothy A.
Today, I received their Casino booklet with coupons for August. I would like to go back and give Potawatomi a second chance. After talking with Guest Relations(because they couldn't get a hold of anyone in bingo) on the phone and wasn't able to answer my questions correctly, I would like not to get any of their mail/coupons anymore.

26/07/14 | Link | Rating: 1.0
81. Sharon L.
Large, clean room with great towels. Free Wi-Fi. . Friendly staff.  Free parking but see negatives about that. Negatives - no rooms with bathtubs; Room rates are high. We do not gamble and were staying at this hotel for an event. Had to park in the crowded ramp and walk through the entire casino to get to the hotel. The ramp was very crowded in the evening and finding a space took much time. Exit route was poorly marked making leaving also slow and frustrating. My purse checked every time I entered from the ramp. Forced to discard soft drink before entering the facility. I would not stay here again.

02/11/14 | Link | Rating: 3.0
82. Marc R.
I don't go to casinos - even went to LV and never dropped a dollar - but I had a blast here when I went with my dad - a 65+ year old fella who loves Bingo and slots.

So, I went and played some dollar slots. Won $400, then lost it, then put in $8 and won a  big pile of dollars. Wow, thanks PBC! I got the hell out of there with the pile of cash as fast as I could.

So, I went back a few weeks later, and dropped a few hundred. Well, sometimes you win, and sometimes you don't.

There are some real pros here. I was here on a Saturday and there were people playing 2-3 machines and I got a kick out of the fact that each time I tried to put a buck in a granny or grandpa dashed in front of me like Sméagol from the Hobbit protecting "my precious"... well, what can you do, it is a casino and there are a lot of people spending the Social Security check. If you haven't seen grandma in a while she is probably here smoking and playing her SS money!

Good luck grandma.

One other thing. Milwaukee is not an integrated city. It drives me crazy how bars, cafes, and whole areas of the city are still starkly divided along the color line! Puke! But, PBC is the only place I have been where everyone from every race, ethnicity, religion, and class goes to hang out. It is the ONLY place I have been in Milwaukee where this happens. Way to go you Native American casino for bringing people together!

22/12/12 | Link | Rating: 4.0
83. Bas B.
Brand new hotel just opened 2 weeks ago. Good and large casino and Harley Davidson  museum 3 blocks away. Surroundings of the hotel nothing special. Friendly staff, free valet. The coffee shop isn't great. The sell weapons in the form of bread....

06/09/14 | Link | Rating: 4.0
84. Ron P.
Started with $80 and lost some at blackjack, which is normally my best game. Moved to craps and my friend taught me how to play as we went, and I ended up with $650. Wow, that feels amazing. The table workers were stellar, they helped out a lot and were very entertaining. The waitress service was awful though, and they don't hand out free liquor like most casinos. The place smelled like smoke but definitely was not unbearable. Overall I had a great time and will be back.

07/07/14 | Link | Rating: 4.0
85. Gerry A.
We aren't casino gamblers, love the stock market but avoid a smoking establishment like we would Dick Cheney or Donald Rumsfeld.  BUT Potawatomi Casino does have a fantastic smallish theater called The Northern Lights Theater that brought us here.  We really liked the theater and will review it separately, and the Casino is A-OK.

We were somewhat presently surprised by the Casino. It IS smokey, can be way confusing to get around in and crowded, but parking was easy and it's FREE. We felt like we should at least give it a tour after the concert at Northern Lights Theater, so we signed up for their FREE "Fire Keepers Club Card" only because it gives you FREE admission to some of the comedians at the Northern Lights Theater, saving you $10 a person. Fine. We go to Vegas every year for a conference and don't gamble there either but are familiar with how to drop money into a slot machine, so we did - almost instantly winning $86 cashed in immediately for a net We WIN $81, and left. Cha Ching! That DID cover our tickets and drinks but did not put enuf of a dent in our earlier foofoo Crazy Water dinner.

Ventilation is really poor here. In Vegas the gamblers are also smoking but the smoke goes straight up. Here it just goes straight into your eyes and clothing. The Fire Keepers Club Card comes with a lot of comeon freebies to get you to gamble, although they never confirmed either of our email signups and spammed us with the expected freebie comeons, maybe because We Won! and SPLIT (they are tracking your every move with that Card, not kidding).

Parking was easy and well lit.  If you like to gamble, this seems like a pretty nice place, but smokey. Good luck!

10/11/13 | Link | Rating: 3.0
86. Bill W.
I am not sure to give it 3 stars or 4, but I won $300 when I went there for the 1st time recently.  I found the girl blackjack ($5 table) dealer to be above average - very friendly and she never made a mistake.  The waitress did not come by very often.  After playing blackjack for quite a while and managing to win $15 (after sinking pretty low and almost losing my $100) I ventured around and did pretty well with the slots.  I will definitely return to this casino.  I did not stay at the hotel.

19/01/15 | Link | Rating: 4.0
87. Harvey D.
Good, not great.  I played a few hands of blackjack and the dealer was moderately friendly.  Wish you could surrender, though.  Food court was empty but food was decent for that sort of food.  Not the best casino I've ever been to but certainly not the worst.  It's worth a look or two.

07/11/13 | Link | Rating: 3.0
88. Jamie M.
Slots are so tight! They've always been but even worse now. Hope Kenosha gets the hard Rock hotel so that it'll force poto to loosen slots for once.

Slots: Just give someone $20 to kick you in the nuts, it'll be faster.

Bingo: haven't won in several years & I go often.

Blackjack : your best odds

Advice: hold out for Kenosha 's hard rock casino to open up (if it gets passed) or drive to Ho Chunk instead.

Note: I'm a gambler, been everywhere from Pittsburgh, Iowa, to Illinois & Indiana, and Vegas. Poto is the worst. By. Far.

06/11/13 | Link | Rating: 1.0
89. Aubrey G.
I give Potawatomi Casino a solid 3.5 stars; perhaps the second best Indian casino I have experienced, located near Miller Park in the Menomonee Valley.

A few places to eat in the casino, including fast food and upscale, as well as a few bars.  Generally, though, I would not recommend coming to Potawatomi for just your meal; its NOT Las Vegas.

The casino is full of slot machines.  Lots of Blackjack tables and other table games, like Let it Ride, Baccarat and Three Card Poker.

The dice game:  I'm a veteran dice player and I give the dice pit five stars.  Really can't get much better. You find five dollar flat bet minimums with maybe one or two ten dollar minimums if all the tables are in use, ten times odds, vig on the front end for buy bets and very few break-in dealers.  Most dealers are experienced enough to keep up with booking "players" bets and making payoffs with little stumbling. There's a big dice player crowd here and Potawatomi comes through with multiple tables.  I've never walked in and had a problem finding a spot.  I like the fact that there is a Boxman on the table; i.e., some casinos have started eliminating the Boxman position and, as a player, it has degraded the game and the service level of the dealers.

Over the years, I believe Potawatomi has upgraded their air conditioning system, in terms of purging cigarette smoke from the air; it seems to be much better.  As an asthmatic, and as a rule, if a casino is smokey, I don't last long before I have to leave.  Of late, I don't even think about it at Potawatomi.

29/06/12 | Link | Rating: 4.0
90. Margaret A.
Came up from Chicago.  Nice room but casino too smoky and no smoking floor has little to offer. Like that the rooms in hotel are smoke free.  Slots are tight. Nice place to visit but I prefer Rivers Casino at home. Enjoyed myself overnight for a change of pace.

12/10/14 | Link | Rating: 4.0
91. Rob S.
Dear Lord, I pray a casino opens in Kenosha.  Potawatomi is not customer friendly at all.  Their rewards program, Fire Keepers Club, is a joke, and they have by far the tightest machines out of ANY casino I have been to.

Their staff is rude, and this is the only casino I have seen close down entire sections nightly for "cleaning".

Instead of spending money trying to fight competition they should be investing in their customers and training their staff.

You save money by driving to the Dells or Indiana!

20/11/14 | Link | Rating: 2.0
92. Kelly H.
We walked and then walked out 5 minutes later. Couldn't stand the smoke, every where stank of it, couldn't bear the thought of eating there. Without the smoke this place would be a great casino. I've been to Vegas and even though there's smoking it doesn't smell like this! They need to clean up their act.

16/06/14 | Link | Rating: 1.0
93. Tifiny B.
This really is a great casino but they need more smoke eaters in there.  It is literally a cloud of smoke in there.  The rooms were clean and new.  Very in style.  Nice variety of machine and table games.

09/11/14 | Link | Rating: 4.0
94. Amy P.
Where are the free drinks at the Black Jack table?  Come on!  Need more/better ventilation.  Loved our dealer John!  Had a great time on a Sat. night.  Found an empty table for our entire group.  Only wish one of us would have won.  Will be back for more emptying of my wallet.

06/02/14 | Link | Rating: 3.0
95. Heather R.
Stayed in their new hotel and it was excellent!  Everything was nice, top of the line, soft towels, friendly staff, fully stocked room.  Went to the gym and all nice new equipment, soft towels, water, clean, everyone friendly.  I ate at the asian restaurant and the restaurant by the front desk and it was really good.  Great service.  I hear the other restaurants are great too, but I didn't get a chance to sample.  The hotel has free wifi, conference rooms too.  Super nice.

13/09/14 | Link | Rating: 5.0
96. Merete M.
Went in for Bingo for a friend's birthday. It was a pretty good deal! The cheapest package you can buy is a $30 pack that lasts about 4 hours. Not bad. Free soda and lots of snacks to choose from. The ventilation system is great, so if you sit in the non-smoking side, you'd never know you're in an establishment where people can smoke almost everywhere!

21/03/14 | Link | Rating: 4.0
97. Michael S.
This review is for the Brew City Cigar Festival event.  Quite frankly,  I don't know if I can come up with enough superlatives to explain how much I thoroughly enjoyed this event!   The large conference room is ringed with individual vendor booths that you stop at to get your samples.   For the cigars you get tickets so that they know you got your sample. For the food, beer,  wine,  and liquor samples there were no tickets so it was up to each person to decide how much of a sample was needed to get a true representation of that product :) The center of the room was the VIP area where they hosted the steak dinner and had a nice string band playing.   There was a great variety of foods and products and all of the vendors were generous with thier product samples and knowledge.  There were raffles for prizes to raise money for Fisher House which is like a Ronald McDonald house for veterans and thier families.  Some special mentions  to some of my favorite participants: Metro Cigars of course, Elijah Craig bourbon, Doug of Demetrio Tequila, Milwaukee Chophouse, Mason Street Grill,  Tom and Michelle with Asylum Cigars, Dave with Alec Bradley Cigars and Potowotami.

28/09/14 | Link | Rating: 5.0
98. Cathy V.
My husband and I just had a free nights stay at the hotel this past weekend.  We loved your hotel.  Beautiful furnishings, large flat screen tv, cut crystal glassware and  comfy bed.  We also enjoyed breakfast in your new restaurant in your lobby, also great!  We recommend your hotel to anyone, very high quality.  The staff was also very friendly, from front desk all the way to the cleaning staff.  Thanks again for the wonderful getaway!

30/12/14 | Link | Rating: 5.0
99. Jim D.
Smoking, smoking, smoking...

I do need to put my review into perspective.  I've been to Vegas several times for conferences, and you can smoke anywhere, but the casinos understand the concept of ventilation.  I've even been known to find a corner to enjoy a stogie, so I'm not anti-smoking, but the place just reeks of it.  The non-smoking area is small and has very few cool machines - which you have to wait to use.

If they properly removed the smoke, the place has possibilities.

15/03/14 | Link | Rating: 2.0
100. Jason B.
I'm not sure how one should rate a casino, especially with my limited experience of other casinos to compare it to, but here it goes.

Potawatomi has a huge selection of slots, a couple different restaurant/bar options, a lot of table games, and a gift shop! I'm glad to know that if i can't find a crockpot on black friday....I can go to the casino gift shop and get one.

The smoking is attrocious, and the people on life support is kind of depressing to see. I did see a guy giving a girl a ride on his hoverround....that was...something.

21/11/13 | Link | Rating: 3.0
101. Mike K.
seriously people are still smoking indoors? in mass? if youre wondering where all the people who still smoke in the world are...the old, crank, live and die by smokers are...they are here in Milwaukee playing the nickel slots. if youre looking for a time warp and to smell like smoke for the next week then this works for you. theres plenty to keep you busy, and a good place to spend a march madness morning amongst friends, but good lord....

31/03/15 | Link | Rating: 3.0
102. Andy M.
A casino in Milwaukee with all sorts of diversity of folks. They allow smokin g still and that is gross and ruins what is pretty much a awesome gaming experience

08/02/15 | Link | Rating: 3.0
103. Tanya M.
You love it when you're winning and hate it when you're losing.

I generally hate casinos, not because I lose a lot but because there's a ton of smoke.  This one is no different.  Lots of smoke when you walk in.  The non-smoking area is through the main entrance, up the escalators and down to the other end of the place.  Once you get there, it's tolerable.

I did win some off of my initial $10 bonus from their rewards card sign up.  Yay for free money!  It all comes out in the wash.

22/12/13 | Link | Rating: 3.0
104. Angela G.
This review is mostly for the hotel though we were in the casino but strangely didn't gamble.

We stayed at the hotel after an event (which was quite fantastic, would definitely recommend holding an event there, the food was great, try the short ribs). The event room was dazzling and perfect and the service superb.

The room was relatively clean (although as new as the hotel is, they're going to need to up the cleaning to a better level to keep it from getting dirty and worn looking over time). The view was nice. I'd have sprung for a better room with Jacuzzi and even better view but none was available.

After the event we walked through the casino and wanted to play a table game but couldn't find an open table that was cheap. I don't mind paying more for a table game, but the people watching here just isn't the same as it is in Vegas and the tables were CRAMMED FULL. I LOVE to gamble in Vegas (especially downtown) but have never gambled elsewhere...and I guess that streak continues. I'm not really a machine gambler other than the occasional video poker but just didn't see anything that interested me. I felt very awkward because I was super dressed up from my event and felt like people were staring (the dress is very casual overall in the casino).

We stopped in the 360 bar and had a couple of drinks. The people watching there was pretty good and really nice pours for the money. I didn't feel terribly awkward there. The bartenders were HOPPING but still very attentive and super friendly, and fun to watch.

But O M G the SMOKE. They really need to figure out how they clear out the air like they do in the casinos in Vegas because it's nowhere near that level of smoke there. I finally had to go back to the room because it was getting me (and I'm an occasional cigar smoker myself, it was just really old smokey smell hanging in the air).

We stopped on the way back to the room for some junk food and got some wings and chili cheese fries. They were amazingly good drunk food.

The valet parking is SUPER slow when you leave so keep that in mind, AND 3 of the 4 elevators was out of service on the way out so it took us almost 25 minutes to get down. I know that other people were waiting even longer. We also got the "pleasure" of riding down the elevator with an outstandingly loud obnoxious lady who yelled "NO. ELEVATOR'S FULL" at the people waiting every time the door opened.  By the time we got to the bottom I think most of the people in the elevator, including her sister and unfortunate husband, wanted to punch her in the pie hole. Her sister told her to shut up and her response was "I'M BEING NICE BY TELLING THEM". But that's hardly the fault of the hotel...well other than get the elevators fixed!!! Or maybe raise the prices?

08/11/14 | Link | Rating: 3.0
105. Virginia F.
My friends and I had a great time on the $5 craps table. The dealers were fun and helpful.  At some point, and I can't exactly remember the time..probably around 4 pm,  minimum bet on the table went up to $10. That's when we pulled the plug. We had a solid dinner at the Fire Pit afterwards consisting of most of the apps on the menu and the rib eye dinner following that. We were all satisfied with the entire experience.

09/03/15 | Link | Rating: 3.0
106. Dan P.
Hotel and room were super clean, really liked the Madmen styling of everything. Every member of staff we encountered was kind and courteous, from the front desk to the valet. Had an awesome breakfast in the Fire Pit Sports Lounge. Looking forward to going back.

13/03/15 | Link | Rating: 4.0
107. Bruce K.
Now here's something I don't usually do when I travel. I think the last time I went to a casino was at least four years ago in Detroit. My taxi driver on the way over from the airport suggested it. Maybe he thought he'd get to take me there. Nope. As it turns out, the casino runs a FREE shuttle service from most of the downtown hotels that runs hourly during the week!

Exiting the shuttle, there was a brief ID check. I think they're looking checking people are over 21 because I was pretty much waved through.

Inside, the casino is clean and well organized with the usual signage pointing to the different restaurants and the high dollar poker tables. There are two ATMs right there as well for those who didn't bring enough cash (or have lost all that they'd brought) as well as a machine for converting your slot machine ticket back into cash.

What hit me right away was the wall of cigarette smoke. It was pretty intense. I probably spent most of my time on the slot machine floor walking from one area to another in search of a spot without someone puffing away. By the time I left, my contacts were burning so hard I had to replace them.

For dinner, I chose the buffet. You're charged when you enter, which has the advantage of knowing how much it's going to be right from the start. Wednesday night was crab legs night, so it was a bit more expensive than usual. And so there were people totally digging in. I saw a guy with them carefully stacked eight inches high on his plate. "Dude! You can go back for more later!". So I had a nice piece of prime rib, two clusters of crab legs (meh, they're too much work) and a few other things. The desserts were pretty good too.

As for the winnings, I started with a gambling budget of $20. I played the penny and two penny slots for two hours. I avoided the roulette and blackjack and bingo. At one point, I was down to just $10. I left with $19. That's better than most people do..

The smoke was way too strong. I won't be back.

19/09/13 | Link | Rating: 2.0
108. Dustin T.
I first walked in thinking that this place is going to be a scummy casino because it is the only casino in the area. Nonetheless, the executives do a good job at handling this place. Potawatomi often has great events. I recently went to a chili bowl event for a chili contest. There were a lot of vendors there dishing out samples of their chili. Oh, it was good. Even though I had a limited amount of chili tickets, I could not finish all of my tickets and even ended up dishing them out to some lucky fellows walking in.

The chili bowl event came with some free playing money where if you signed up for something, you will receive $XX.XX to play on the floor. I did not want to sign up for anything but I did take the escalators down to the casino floor and put $10.00 on black. Lucky me, I made the money I used to buy the chili bowl tickets with! With my history of bad luck, I decided to cash out and leave. Grabbed some used/cut playing cards on my way out to have some fun gambling times at my own apartment with friends.

I see the quickly raising prospect  hotel of a skyscraper next to Potawatomi. Looks like it is going to be a really nice place to waste money.

Only competition in town
They will stick around

06/03/14 | Link | Rating: 4.0
109. Kira W.
Let me start off by saying I am not a gambler and the only comparison I have for casinos is the riverboat in NW Indiana, so, by no means do I know what a "good casino" should be like.  

Also, I'm going to try to write a coherent review, but my eyes are still stone dry in their sockets due to the amount of cigarette smoke that they were subjected to last night, so if there are errors, chalk it up to the eye-cancer I probably have.

We came last night for Glow-Bingo with some friends. As a Bingo newb I was happy to read that there was a non-smoking section because I HATE THE SMOKE at Poto. The unfortunate part about the non-smoking section is that it fills up 45 minutes in advance, so we had to sit in the smoking section and it was awful.

You get to buy the basic games for $20 and if you want the extra games you need to cough up (har, har) $14 dollars.

They sell daubers for $1.50 each and they also have black light friendly daubers for the glow bingo. We received some battery operated, LED light, medusa/lucky troll like fancy schmancy headpiece that will someday make a great white elephant gift and a glow stick necklace with our $20 bingo. There is also free soda scattered around, as well as coffee that tastes like just the right amount of cheap dirt. I don't drink, so there is booze somewhere if you want it, but it costs money.

The entire event lasts about 3 hours so you will spend your time waiting for the extra games to complete (bathroom and beverage breaks). They played music from the 90s (TLC, Ja Rule) and called bingo numbers quickly. If you're a bingo newb like me, you might struggle with the first few balls. The bingo cards are 3x3 grids and I discovered the easiest way to scan numbers is to start from the upper left corner and go straight down, right one, back up the center, over to the right, and then down. Instinctually you'll want to go left to right like you're reading a book, but instead, just scan up and down the columns.

As I look around and observe (and this is a great place for people watching) I know a lot of these people are regulars, which has to be expensive. I could see it being fun for the occasional glow bingo with your friends OR on your birthday, which increases your odds of winning since your birthdate is free on every card every game. That has to increase your chances significantly. All in all,  I don't like risk with my money and I feel like if I'm going to a casino I might as well go through a drive-thru, throw my money at the window, and speed away before I get food.

P.S. Wear the oldest, most machine washable clothing you own because you will need a complete hose-down when you're done there.

26/01/14 | Link | Rating: 3.0
110. Ben B.
Review for the Casino...

Yes, it's very smoky as everyone says.  We found a non-smoking table, but we had players stand up and smoke inches from the table.  Gross.

Our blackjack dealer (Shavona?) was incredible.  Such a sweetheart.  I like it when the dealers interact with the players.  I think my first card was a 4 on like 95% of my hands.  Incredibly, I managed to defeat the bust card and play for about three and a half hours on $200.  I eventually busted out, but I don't mind if I get a lot of play.

Be forewarned there were a LOT of terrible gamblers there.  If you're the kind of person who gets spooked when a guy doubles down on 14 against a dealer's ten card, this is not the place for you.

As I said, we were there about three and a half hours and waitresses came by only twice to offer drinks.  If you walk over to the restrooms, there's a self-serve soda fountain to the left.  (It's not on the casino map for some reason.)

Casinos are always full of sad, desperate, old, nicotene-addicted people.  Potowatomi earned a sweet spot in my heart thanks to our dealer.  Other than that... I've been to better.

Oh, and my girlfriend said the ladies bathroom smelled like someone had peed all over the floor.

16/10/14 | Link | Rating: 3.0
111. Kevin S.
I like Potawatomi. Best casino in WI. I walked out with $80 plus ahead. I'm not saying that always happens, but at the time of this review, I'm very satisfied!

01/05/15 | Link | Rating: 5.0
112. Megan C.
Yeah it's smokey , what casino isn't ? They have a large selection of restaurants you can choose from . My personal favorite is the crab leg buffet ! They have a small area of non smoking slots up stairs . They have bingo with a smoking and non smoking section as well . They also offer computer or old school dobber cards for bingo ! They keep the slots up to date and bring in new machines from time to time .

05/03/15 | Link | Rating: 5.0
113. D P.
Great Sunday Champaign Brunch. Every kind of breakfast food PLUS lunch. Steak, roast, ham, salads, dessert bar, and so much more. Very well decorated and clean. The staff was prodessional and attentive. We will diffinitly put this place at the top of our list in Milwaukee.

22/03/15 | Link | Rating: 5.0
114. Jennifer A.
I am not a frequenter of casinos by any means, but some are better than others.

Potawatomi is located near downtown and offers a variety of entertainment options, however over the years, it impresses me less and less. The parking is mess. There is a large covered structure and valet, however the line of cars to make way into the one entrance for each creates backups prior to events. Make sure to leave PLENTY of time! Once you do get a spot, it is about twenty floors up near a bunch of cars with plastic and tape for windows, which does not raise my confidence up higher.

Smoking is still allowed, so dress accordingly. I know I run, not walk, to the shower once I return home. I also can smell the pine pheromones in the air up to a day later.
Gaming is what you would expect: table games, off track betting, bingo and slots. I often hear about their promotions or special prizes - see casino for details. They have a variety of restaurants to choose from and of course, a buffet. Dream Dance has great food, however seems a bit dated for my tastes. (If you go, try the kangaroo tenderloin.) The seafood buffet used to be a guilty pleasure, but the items I sought out are no longer on the menu so I have not returned.

The Northern Lights Theater has great acts and it is a great space. Downside is - you have to go to the casino and walk through the smoke to get there. I do try and catch a show every now and then.

The new hotel is beautiful and the event spaces are generous. The parking situation would still make me hesitate to overnight there. I also attended a special event in one of the new group rooms in the hotel space. It was beautiful, however the catering service was difficult to look past. There clearly was not enough food and the staff seemed to hide versus address the issues as a line formed near the empty trays. They also ran out of silverware and plates, which made me think it was an overall inexperience or planning issue. The food, what items I was able to enjoy, was good but nothing I would go back for.

All in all, it is a casino, but I've had better experiences elsewhere. More non-smoking areas would increase the number of visits however I can not see myself being a regular. All service and selection aside, it is a beautiful space and worth taking a look at least once.

Fun Fact: Sign up for the Firekeeper's Club to earn points and receive discounts on items like the buffet.

25/11/14 | Link | Rating: 2.0
115. Brad K.
Not sure why they aren't separated but my review is for the hotel.  I was going to a concert at the Northern Lights Theatre so I decided to stay at the hotel.

When it comes to hotels there are a few key things that differentiate them.  A) Amenities B) Staff C) Cleanliness

Potawatomi rooms are about an average size and layout as any other hotel.  But you'll notice what makes this hotel awesome before you walk in the door and it has to do with CONVENIENCE:

- Free Valet parking, when coming back to retrieve your car you scan your ticket at a machine and they go automatically retrieve your car.  Not sure if they keep your car in a heated garage but mine wasn't cold when I got in it.

- Free and fast WIFI

- TWO free complimentary bottles of water and there's a large fridge in the room

- Soap for the sink and Soap for the Shower and very nice shampoo and products

- USB. Charger and a dock/alarm clock for iPhone to charge and play music from your iPhone

- When I booked reservation I put it notes highest floor facing east available.  They obviously saw this I didn't have to ask about it, and my wish was granted as we were on the 16th floor

- Super fast elevators, vending machines on every floor that weren't expensive and you could use a CC with

- Very easy access to Casino without ever stepping a foot outdoors

- Very friendly staff

- Very nice showers, separate door for toliet room

- Huge hallways and quiet, dark rooms

And many others to list.  The bottles of water, wifi, and valet all free alone save you about $30

The only negative I would say (if there is one) is that it's not cheap to stay there.  I'm sure thats just cuz its still very new.

I'd stay here again if I could justify paying for an in-town hotel room.. Or you could just win in the casino as I did and it pays for itself..

05/12/14 | Link | Rating: 5.0
116. Aaron S.
Staff was nice, hotel rooms were nice but to charge $250 for one room, for one night at a casino, in Milwaukee??? Not at all worth the money.

10/05/15 | Link | Rating: 2.0
117. Jonathan B.
I had a bad experience today. Sat down to play blackjack. I have been playing for 30 years and am a knowledgeable player. Had a $40.00 bet and got dealt ace 7. The dealer had a four. I looked away for a second and the dealer dealt herself a card before I got a chance to double down. At no time did I signal hit or stay. The card was a three which would have given me a 21 and probable win.The dealer ended up with 19 beating everyone at the table. Before I could complain one of the other players told the dealer she didn't give me a chance to play my double. We call for the pit boss and explain the situation. The pit boss admits the dealer did not follow the correct procedure and gives us our money back. Here is the problem. I would have won double my bet and giving me back my own money because of their mistake is no favor. On top of that I play a progressive system and might have won even more on the next hand or hands. So I ask for the head pit boss. He makes me wait twenty minutes while I assume they look at the video. Finally he comes over and says they are sticking to policy and can do nothing. He then says I took too long and that is probably why the dealer passed me. I have played blackjack and waited minutes for players to decide whether to hit or stay. The dealer is NEVER supposed to pass a player without a signal, especially on a possible double down. So I asked the boss for a comp, dinner or something like that. He said no way. Mind you, I am a regular player. In Vegas, Tunica, Biloxi etc. they bend over backwards to appease their guests when the casino makes a mistake and even comp you for just spending time at the tables. Not at Potto. They have a captive audience with no competition. They do not care about the customer here. What a shame.

21/05/15 | Link | Rating: 1.0
118. Jessica W.
My hubby loves to gamble and I love to people which is how I can be frequently found at Potawatomi.

There are plenty of slots and tables that appeal to all sorts of gamblers. I myself rarely gamble and usually bring $20 to play around with while there. Lots of people always say to me, "you are just throwing your money away" but to me an average night on the town is more than $20 so it never feels like I've thrown money away.


*Late Night Bingo, nothing to do check out the Bingo calendar and go to late night Bingo. It will entertain you for a few hours and give you something to do. Lots of people watching to be had here...take it from a pro.

*Lots of tables and slots. My favorites are the ones with wheels. It's very exciting when you hit a wheel and end up winning around $2. ;)

*Plenty of food and alcohol to be found. I got a glass of wine one night and it was $5.50 and filled to the brim. Score.

*Plenty to look at...the decor, the machines and the people.


*Smokey-Leave your coat in the car and wear something that you do not care about. NOTE: There is a no smoking slot machine area upstairs by the Bingo hall!!

*Reports of bed bugs in Sep of '14.

Basically if you have nothing else to do you can find some entertainment here. Happy Gambling friends.

05/01/15 | Link | Rating: 3.0
119. Lisa B.
They deserve an update! I'm so embarrassed I wrote that cold review two years ago.

I came here for the Milwaukee Broadcast Association Hall of Fame dinner.

It was a seated event in the hotel side and it was delicious. I got served salad, an entree, rolls, and a fabulous dessert.

Then I was here for a Yelp event. I must admit, the smoking still gets me in the casino. It's just blechhhh to me. But it is what it is. The staff were friendly, the drinks were good, and above all I had fun.

04/02/15 | Link | Rating: 4.0
120. Ashley R.
Was very excited for hotel for work function.  I came in and went past valet, silly me.  I followed signs to parking where it said valet and. Self parking straight ahead.  Drove through ramp and realized there was no way to valet. Finally found it in front of hotel without any signage.  Valet and check in was smooth.  Came to room and was very impressed until i used bathroom and noticed piles of hair on floor.  Called housekeeping and they sent someone up. While waiting i went to turn heat down and was greeted by a crusty booger on the air control.  I almost died.  How gross and how the heck did u not see that.  I was a housekeeper in the past and idk how u could have missed it the ac unit is right in the open. The Maid wiped booger off for me and it probably ended up in floor. Also there are strings on floor so it's obvious nobody vacuums.  Glad my employer paid for room and not me.

Also there was talk from other guests about the bed bug infestation a couple months ago( in casino) I WAS PRETTY SURPRISED UNTIL I LOOKED IT UP AND HE WAS RIGHT LOL.   Check out Google articles for details.

Also i would like to add how dirty i felt sleeping in the bed wondering if the sheets were even changed.  What i didn't know wouldn't hurt me so i just turned off lights n hoped my feet wouldn't touch anything left behind from the last nasty people. Also noticed the amount of throw pillows which are typically extremely dirty n filed with bacteria. i wish hotels wouldn't put those decorative ones on"clean" bedding.  I'm pretty sure the house keepers don't rotate throw pillows that were on the beds.

I sometimes wish i had a black light.

16/01/15 | Link | Rating: 1.0
121. CJ J.
First and perhaps most importantly: SOOOOOOO MUCH FLOOR SPACE compared to everything in the Chicago area! And so many more tables! As a huge blackjack fan, I get really frustrated at the high minimums and lack of table space elsewhere. My boyfriend was really happy with the selection of slots, and he was consistently winning money back. Sunday morning in particular was quiet and leisurely, with a friendly poker dealer keeping us having fun for a long while.

The buffet is solid, the rooms are clean and quiet, and the staff were really friendly. There were a few too many kids running around the hotel for my liking, but I didn't hear a peep out of them during the night, which is all I really care about.

22/05/15 | Link | Rating: 4.0
122. Christine F.
We stayed for our first time in the hotel last night. I must have been playing a lot in the last month because we got two hotel comps. We had requested a room on the upper floors and got floor 16. The rooms are longer than they are wide. the windows were floor to ceiling with a great view of the city. The décor was modern with really nice finishes. The bathroom had a nice rain shower and beautiful vanity. The bed was a huge king size and very comfortable. They do have a fridge in the room but no microwave? There is plenty of space for one and it would have come in handy. We are from Bay View and I do agree the price of $250 a night is a bit much. This would be only on a really special occasion for us. It is a beautiful hotel. They may think about adjusting the price point however.

12/05/15 | Link | Rating: 4.0
123. Cori S.
Not a fan
I'm sure for all the smokers out there it's the best casino ever but I couldn't stand walking thru all the smoke clouds everywhere. The machines were ok too.
It was super big but it just didn't really give me that "I can't wait to go back" feeling
Oh well
Plenty more to do in Milwaukee

15/03/15 | Link | Rating: 2.0
124. Heather W.
My boyfriend is a player card holder and always gets little freebies. This month he was sent a free weekday stay in the hotel. Today is st. Patty's day/a friends bday so we all went out for dinner & drinks then came back here for some gambling. The casino is very smokey as you would imagine, other than that there isn't much to say. ATM's only dispense $100.00 bills and have a $4.25 fee.

The hotel is average overall but what is nice is that it is completely smoke free... All rooms are non smoking. Comfy bed and lighting, nice TV and decent views (we stayed on the 15th floor, west facing view, east view is better if you have the option). The bathrooms are super nice, the shower is very modern and sleek but the water pressure could be better. I also like the door which separates the toilet from the sink/shower area.

17/03/15 | Link | Rating: 3.0
125. Frank A.
Potawatomi does very little right - in fact, yesterday nothing was right.

We went for the derby and they actually had a bunch of signs for Yelpers.
One said "show us your check in and receive $5 off (see attached photo) and NO ONE knew anything about it.  How embarassing.  Do NOT advertise a promotion if you are not going to inform your staff about it.  Our bartender had no idea and she asked her manager behind the bar and she knew nothing about it.  

Next - they had a special drink menu for the derby.  See Photo.  Said $5 Domestic Beers.  Yet they didnt have any domestic beers and the bartender didnt know where we could even get one.

How does a major "Hotel" not take the time to train their staff properly, esp on such a big day.  You know it is Kentucky Derby, this was not a surprise and yet you refused to train your staff that you scheduled that day?

So we then decided to go down to the casino floor.
We played some craps.

The table rail was SOOOOOO DIRTY.  HOW EMBARASSING.  Just dirty glass after dirty glass after dirty glass.   The dirtiest of restaurants would not even tolerate this and your "Major Hotel and Casino"simply cannot clean up dirty glassware.  

So at 5:15pm we decided to make our way over to the cashier to cash out so we could go back upstairs to watch the race.   10 minutes to go before the derby would be like Christmas Eve at Target.  You would expect all lanes to be open right - why would you ever expect Potto to do something right?    TWO LANES WERE OPEN  - TWO -   With a line of about 20 people.  I can assure you everyone in line missed the race because they coudnt staff the cashier cage with enough people.

I have yet to find something right that this "Major Hotel and Casino"does.

03/05/15 | Link | Rating: 1.0
126. Andrew A.
When round trip air fare to Vegas from MKE are over $400, the drive to HoChunk or an IL casinos are just too far on a whim, Potawatomi satisfies my craving for betting and winning on a "Yo!"

Large parking garage, new hotel, sounds like a Vegas casino with all the slots, has all the table games, off track betting, poker room, bingo, buffet, food court, free soda, a couple of bars and restaurants.  What more could you ask for?

I mostly play craps and only the Double Diamond and Blazing 7's slots.  The crap tables are my favorite, the dealers and pit bosses are friendly.  The dealers are willing to teach you how to play and if you place bets for the dealers as a tip; they look out for your bets too.  Be nice and bet a dollar on a hard number for the dealers with player control (press it when needed) and see what happens.

And don't forget about your Fire Keeper's Card for comps, raffles, discounts on the buffet, and free money to play when you go.  Who doesn't like free money to bet with?

Tip: Sometimes on the Milwaukee Admiral program, there is a coupon for 2 for 1 buffet...savings of like $25.00.

09/02/15 | Link | Rating: 4.0