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Rib Mountain Inn in Wausau, WI

Rib Mountain Inn in Wausau, WI

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Company Info:

Rating: 4.11

Address: 2900 Rib Mountain Way, Wausau, WI, 54401
  • Mon: 6:00 am - 11:00 pm
  • Tue: 6:00 am - 11:00 pm
  • Wed: 6:00 am - 11:00 pm
  • Thu: 6:00 am - 11:00 pm
  • Fri: 6:00 am - 11:00 pm
  • Sat: 6:00 am - 11:00 pm
  • Sun: 6:00 am - 11:00 pm

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Comments (9):

1. James O.
First off our stay was in March 2010 so things have hopefully improved with the customer service.  This was our first time skiing in Wisconsin and we wanted to stay near the slopes so we chose Rib Mountain Inn. It is a quaint little place tucked in a residential area with pretty scenery. I didn't think the walk to the slopes was bad at all. By the time you drive over there and park the walk can end up being about the same distance. The RMI was very clean (I'm a stickler about this) and the rooms were up to date and welcoming (we stayed in a basic VIP/hotel type room). There was a mini fridge and a microwave (which helps with the ridiculous price of lift tickets and food at Granite Peak). The hot tub was great and although I'm not a sauna person, my family enjoyed it. The breakfasts were fantastic. Now the only 2 complaints I have are the customer service (although Justin is GREAT). Brenda (I think that's her name) is sooooo rude!!! In fact, she was entertainingly rude. People around us were also snickering at her.... when asked by some customers for some blankets, she didn't answer them, but she disappeared, came back with some blankets, and pretty much threw them at them. When she was doing dishes during the breakfast hour, the look on her face was pure annoyance and disgust. And when anyone would set more dirty dishes at the bar for her to clean... she nearly went into heart failure. Her attitude is probably the worst I've ever seen in the customer service industry. I think she needs to find a new field and I'm positive there would be somebody more than willing to do a better job than her. Also, Ken is a good cook, but when bringing more food out to the buffet server, he also wore a sour look on his face. I don't think I heard him utter a word. Thank goodness Justin was there to buffer these 2 nasty people. However, when it comes down to it, we will be staying elsewhere in the future. If we hear that these 2 are gone or have found a way to improve the way they treat customers (maybe some mood stabilizers?? or some inpatient counseling?) we will consider returning.

13/06/11 | Link | Rating: 3.0
2. Bruce L.
Stayed here for three nights, starting November 4, 2010. What a treat.
We stayed in one of the 'fireplace' rooms, with two queen beds. The matresses were great , room and bathroom very clean, and the gal clerk couldn't have been nicer. This is considered 'in between' seasons, as the cold weather will be here in a couple of weeks. We paid $89 per night, with the third night at half price. Such a deal !!
They include a washer and drier downstaires (free), right next to the sauna(free). They also include a full hot breakfast made to order-had bacon, eggs, bagels, blueberry muffins, juices, coffee, cereals, etc.
This is a very friendly and warm inn. They also have a couple of houses for rent to larger parties. All of this right at the base of Rib Mountain.

Good deal, nice room, nice benefits-Isn't that what we look for while traveling. We are currently starting our fourth week of travel from Los Angeles, through the Southwest, Midwest, South and East Coast. This is the cutest stay so far.  Enjoy !!

07/11/10 | Link | Rating: 5.0
3. Kathy S.
We just recently spent a long weekend here, and, even though it is obviously not ski season, there was still plenty to do.  Hiking, horseback riding, and lakes nearby.  You are right at the foot of Rib Mountain, so you can even hike up the hill this time of year (if you can make it, that is, which I could not).  We stayed in one of the townhouses, which are newly decorated and roomy, and ours came complete with a big jacuzzi in the basement.  Huge plus, they are dog friendly!  Our lab, Max, is so in his element running through the wooded areas behind the lodge, and even my 10 pound lhasa apso was loving it.  We saw a lot of deer, who don't seem to be in the least bit afraid of people.  I felt relaxed as soon as I walked out of the car... and the weekend flew by way too quickly.  

I have been there in the winter also, and the skiing is not bad as far as midwestern skiing goes.  Lots of snowboarders too, and families.  The main lodge has an outdoor hottub, and a sauna inside.  Also, there is free (and really good) home made breakfast in the main lodge every day.

20/07/07 | Link | Rating: 5.0
4. Christine L.
I love this place and it makes you feel at home the minute you walk through the door.  

We found the Rib Mountain Inn online as we were looking for a pet-friendly hotel in Wausau.  Not only does Rib Mountain Inn welcome pets, but its facilities are very homey.  We stayed in one of the Fireside Studios with a patio door that walked right out to our own patio, lawn and woods behind.  The pugs loved that they could sit outside all day, just like at home.  

The rooms look like they have recently been updated and you can tell that they did it right with real tile, new appliances and countertops, all the way down to the stainless cookware and matching silverware.  The beds were also very comfortable.

The best part is the service.  The staff was very accommodating.  They offer free breakfast every day.  This is no Motel 6 continental breakfast; there is cereal, granola, yogurt, fresh fruit, coffee, bagel, toast.  Then, since we had breakfast on a weekday, they don't normally make up hot breakfast items, but they offered to make us eggs, bacon, hashbrowns and sausage by order.  We took them up on this and it was great.  

This hotel is just off the Interstate, but the wooded, quiet setting makes you feel miles away from it all.   The price was right, the service was great and I felt like I was at my home away from home.  I am trying to find a reason to come back in the Winter to try my in-room, wood burning fireplace with hot cocoa on the stovetop.

16/08/10 | Link | Rating: 5.0
5. Lauren O.
Update on my previous review.

I finally was able to get into contact with the original person, Brenda I talked to. She was able to honor our original 2 night stay agreement.

I think if you are able to talk directly to someone and work with that person the entire time, their system might be ok. But if you need to email, or have exceptions or special agreements their system doesn't work very well.

My advice is to keep any emails and get the names of who you talk to to make sure if something comes up, you have that to prove your agreement.

I can follow up with my experience after we have our stay.

12/12/11 | Link | Rating: 2.0
6. c g.
Nice place. We had a fireplace room. Very clean. Nice personnel. Lousy shower and water pressure, and a tad pricey at $150 per night. Free Bfast was pretty well done. Would come again!!

24/12/13 | Link | Rating: 4.0
7. Kim H.
We recently stayed in the townhouses for a 4 day ski trip.  The townhouse was perfect for 2 families, with lots of kids.  Close proximity to the slopes of Granite Peak.  Not really a reasonable walk, but an easy 3 min drive.  Hot tub was nice and plenty of room. Our townhouse had plenty of room and offered every basic appliance you would need to prepare meals.  Townhouse was very clean.  A bit old... but not a downfall, they were clean!   Staff was very helpful and nice to talk to.  Kids and adults all had a great trip! We plan on coming back!

13/03/14 | Link | Rating: 4.0
8. Jeff G.
Stayed two night last weekend for a three day ski trips with the 'guys'.  Simply awesome place.  Great kitchen, comfortable beds, nice fireplace.  It's not the Hilton, but you're very close to Granite Peak, and the staff are extremely friendly.  A very central WI vibe.  Wouldn't hesitate to come back with the family either. They'd love it.  The walk to the slopes with gear is short - nearly like walking from a parking lot and back. No biggie, and the trail goes through some peaceful woods.  

This has now become our new annual ski trip destination.

10/03/14 | Link | Rating: 4.0
9. J D.
Comfortable accomodations, a nice EXT hot-tub, a hot breakfast served every morning, with a variety of items and drinks.  Friendly staff, free parking, practically slopeside (about 300 yards from the mountain village).   Good rates, whens split 3/4 ways between people in a 2BR.  Will return!

WiFi was a little spotty... but they're aware and working on it.

01/03/12 | Link | Rating: 5.0