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Company Info: Rating: 1.50
Address: 1113 Broadway, Wisconsin Dells, WI, 53965 Hotels in Wisconsin Dells, WI
1. Emily B.
We have been to Ambers Hideaway for two years around spring break. We were referred by family who had been coming for about 5 years now. We came with family and booked three rooms. There was a misunderstanding within our group and an extra room was booked. As soon as we were told this we automatically asked how they would be able to help. I assumed she would charge us a deposit but not the full two nights we booked! The owner was unwilling to work with us in any way at all. She was very rude and insisted she did nothing wrong. Which is correct none of this was their fault it was our miscommunication, however he lack of customer service was shocking. Any other hotel would have worked with their customer. Especially since we had three rooms. And the fourth just sat there unused. We will never return here and will no longer refer others sadly. It's too bad they don't know how to keep their customers.
07/04/15 | Link
| Rating: 1.0
2. Laura W.
Cold pool clean but dark rooms smelly frig. Forgot coffee when they cleaned room. Old school motel. I went bc I saw great reviews & they were way over blown.
28/05/14 | Link
| Rating: 2.0