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Baker’s Sunset Bay Resort in Wisconsin Dells, WI

Baker’s Sunset Bay Resort in Wisconsin Dells, WI

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Company Info:

Rating: 3.58

Address: 921 Canyon Rd, Wisconsin Dells, WI, 53965

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    Comments (26):

    1. Amanda S.
    I grew up in Wisconsin, but have been living in Atlanta for the past 10 years. I take a week and drive up with my two dogs to go to my family's cabin in northern Wisconsin. This year, I decided to get together with two of my friends from college (and their families) and my parents for an old-school water slide vacation at Noah's Ark in Wisconsin Dells. It's been at least 15 years since I've been to the Dells and thought it would be a great stop on vacation.

    I started searching for pet-friendly accommodations since I had my collie mix, and my shepherd/chow mix with me (both medium sized dogs). I found Baker's Sunset Resort through a google search, then read the reviews here on TripAdvisor.com . Overall, it looked like a good choice. They offered MANY different room types to accommodate our entire group of 7 people and the dogs. We ended up booking a 2 bedroom suite (had to take non-lakefront because of the dogs, but that's OK).

    We ended up only having 4 people (me, my mom, and two friends from college) as the spouses and kids all ended up having to cancel. We kept the same room and had a TON of space. We had a spacious living room with a queen pull out sofa. One bedroom had a king bed and twin bunk beds, the second bedroom had another king bed. The resort overall was very nice. Indoor and outdoor pools. Hot tub, dry sauna, beach with row boats you can check out and a fire pit where they have lakeside bonfires every night. We never did make it to the bonfire as our schedule was already very busy the full two days we were there. We were bummed that we missed "Campfire Kevin" who has camp songs and bonfire stories on Saturday, Tuesday & Thursday nights, admission to the Kahalari adventure park and free golf at the Par 3 course across the street at the Wilderness Resort. Club rentals were only $4, renting a cart was only $16. VERY good deals! They sell Noah's Ark tickets at the desk for $25 (instead of $39 at the park) and they gave us a "Buy one get one card" when we checked in which was good for several restaurants and attractions in town.

    They had several buildings with many "regular" style hotel rooms, then they also had individual cabins that people can rent out. Parking was adequate (it was a Sunday and Monday night and they were not sold out) - I could see that parking might be tight on a sold-out night.

    The room was very clean and comfortable, the only down side that I would say is the entire place is a little dated (looked circa the late '80s) and could use a refresh. Service is nice, rooms are clean, it's on the east side of Lake Delton (ON THE LAKE!!) so it's in a great location, away from all the craziness of Wisconsin Dells Parkway - but only a 5 minute drive from everything on the parkway! We were way in the front of the resort, so the wi-fi had a weak signal from our room, but I'm guessing rooms closer to the office had better wireless connection.

    There is also a great spa right across the street too!!

    Kudos to a good old-fashioned family run resort! I'll be back when I'm in town with my dogs again!

    18/08/10 | Link | Rating: 4.0
    2. Ryan A.
    VERY reasonably priced rooms.
    Dog Friendly
    Very nice staff
    Pool, Hot Tub, Sauna, and Beachfront
    Volleyball and Tetherball
    Only gripe was that the continental breakfast was not good

    25/03/10 | Link | Rating: 4.0
    3. Crystal J.
    Today is my birthday.  My family is staying in the newer building-  Pure luxury.  The property is clean and beautiful.  The room is beautiful, relaxing and 5 star quality.  Sue, the manager, was so helpful and accommodating to our needs.  You are appreciated.  Building is quiet for folks who desire a little extra peace and when you are ready for a little extra drama, you can go down to the lake to enjoy the water features and watch the children play and splash.

    29/07/13 | Link | Rating: 5.0
    4. Sara R.
    We stayed at Baker's Sunset Bay Resort for a family vacation that included children from age 1-8. The resort was perfect for them. As stated in the previous reviews there are many fun things to do there for everyone.  The little ones enjoyed the splash pad while the older kids ran back and forth between the pools and beach. We went out on the rowboat and played beach volleyball. Campfire Kevin sang songs around the campfire at night while we roasted marshmallows. The resort really does offer a lot to create fun family memories.

    On the downside, the rooms are definitely outdated. I was very disappointed when I walked into our room.  It was like I walked back into the 1980's. The decor was awful, the tv was fuzzy, it obviously had not been updated in the past 20+ years. The closet was kind of creepy. The bathroom was very tiny. The kitchenette had a microwave, but it was sitting on top of the fridge blocking the only cabinet space there was. The room was overpriced for what we got. But the kids didn't notice any of that and this trip is all about the kids having fun:) If they would update the rooms then this place would be a gem!

    If you are a no frills person who likes to enjoy family time playing and swimming then this is the place for you!

    02/08/12 | Link | Rating: 4.0
    5. Roxanne P.
    We arrived at the resort at 10:00PM on Friday night and we planned to stay for the weekend. The woman who greeted us was very friendly and assured us that we would love the area, since this was our first time visiting the dells area. She further stated that she would be leaving soon, however, someone would be taking her place that we could speak to, if we had questions.

    We made our way to our room, which was on the first floor, and we had a backdoor that opened to a patio area. I noticed that not only was there a working lock, but there was also a wood prop to keep the backdoor closed. I called the front desk to find out if there were ever issues with safety or outsiders trying to break in the rooms. The lady at the front desk explained that animals were the main concern and the area was relatively safe. About three hours later, my boyfriend and I, take the dog outside for a walk and to play in the snow. We exited our room through the backdoor and somehow, the wood prop fell and we were locked out of the room.

    Long story short, we go upstairs in the lobby area, only to find that it is completely locked and boarded up. We search for the security guard and after about 10 minutes realize that he must have left too. We see on the door, there are a couple numbers to call in case of an emergency. The first number, no answer. The second number, was to the security company and they told us that a security guard would come open the room door for us. We sit on the damp carpet in front of our room, which is located next to a side entrance to the building (not safe at all with the door being unlocked and no staff or security on-site) and wait, wait, wait and 40 minutes later there is a security guard. I explain the situation to the security guard then realize that she probably has nothing to do with any of this and decide to speak with someone at the front desk the next morning.

    I did not feel safe the whole night, mainly because I knew the front desk would once again be unattended, and who knows what could happen. I woke up at 8:00AM, eager to go speak with someone at the front desk. I explained the situation to the woman at the front desk. The woman was preoccupied in trying to defend the security guard (saying he must have been there the whole time) and the establishment and did not show any consideration towards me. I cancelled my reservation for saturday night and stated that in all fairness, there should be a discount for Friday night (10 hours we stayed) because of all the inconvenience and the overall terrible experience. She did not discount the night and even had the audacity to say that we should have had a key on us to prevent that from happening. Our conversation ended with the woman saying "well this has worked for us for years" referring to not having the front desk staffed at night or security personnel on site. I commented that customers expect for a resort to have front desk staff and security- its not a camp site, its a resort. The woman said verbatim "well everyone knows that we are like this here" and my next comment " well if they don't, I promise that they will now, after my review".

    I am so glad that we left because if we didn't, that would have been the worst birthday weekend for me. It was absolutely awful there, and unless you want to be treated terrible, then please don't waste your time or your money on this place. More importantly, this place is not safe at all, secluded area, no security guards, minimal cell phone reception and multiple open acess points to the building- talk about a recipe for disaster.

    27/01/13 | Link | Rating: 1.0
    6. Tom R.
    First of all, the location was very nice. Set away from the hustle and bustle of the main roads in the Dells, this is a welcoming family friendly spot.  Sunset Bay is dog friendly!  Pooch friendly is often difficult to come by in the Dells, so to be fair that is only reason why I rate a 3rd star.  On the other hand, the resorts accommodations looks very clean and inviting from the outside, nice recreational amenities but lack of a breakfast bar. Now to the ugly, the room (where i stayed) needs some serious updating. Not to be crude, but upon entering my room it felt like a step back into the 70s. From the appliances and the classic look of pastel colors and chipping bathroom fixtures, there seems to be some serious neglect in this room, perhaps the entire building. Not to mention missing light bulbs and outdated power outlets that don't hold modern charging plugs for your latest tech gadgets (iPhone) without falling out onto the floor.  The quality of this particular lodging does not warrant a $150 nightly rate. Now yes, $150 is considered modest for the Dells, and this is a dog friendly building... however I'm sure the ownership/management could make an effort to update the building. To be fair, this is only a review of this particular room, not the entire resort..  Forget to mention, the beds are super comfy!

    30/09/13 | Link | Rating: 3.0
    7. Krisha d.
    The view from my room melts my heart!. My family and me spent our Thanksgiving weekend here. This is honestly my new paradise. It was the perfect getaway. The morning view to wake up and feel the beauty around you was breath taking.
    My family and I had the room with the stove but no oven. Even though we didn't have a stove, we brought a crock pot to cook our turkey in... We pre-made it let marinade until it was the eve of Thanksgiving and we had a great meal! We also gave some to the lady in the front desk for our appreciation=)
    I love this place because I don't feel like I'm being pressured by all the fancy bigger resorts with their ridiculous charges. I love going to the water parks and theme parks but me and my family like the peace and quiet, and serenity. The feeling sent chills down my spine when I woke up.
    The room itself is more of an older feel. A make sure you clean up after yourself also approach. (Which I have no problem with, I don't leave dirty dishes and have kids, so I am always clean.)
    The Have Gas Will Travel package is a GREAT value! I found my new place for the Dells! I can't wait for spring break!
    Yeah the rooms aren't crazy fancy like the bigger resorts, but honestly, what do you do in your room?.. Eat, sleep, and take a bath  to wash off chlorine. They give you great options like the Kalahari Indoor Theme Park and Water Park passes. We didn't get to go to the pool at Sunset Bay, which I wish we had the time to because I have a son that's 5 and a daughter that's 3 so the slides and the size of the pool are perfect for teaching them to swim!
    Don't worry Sunset Bay! This family isn't going anywhere but there to stay!

    29/11/11 | Link | Rating: 4.0
    8. Elman S.
    A very nice hotel. For some reason, price is different for the second night, but in total we paid $208 (school spring break) for 2 nights in a room with a lake view, I think its a good value. The breakfast is not included, but there is a good choice of restaurants within 1-2 miles.

    We did not spend too much time in the hotel. The weather was cloudy and sometimes rainy, so we used more time in indoor water parks (not at Baker's!)  rather than on the beach. But the beach looked so lovely! There is a sand volleball, ping pong, and even free boats to use. I wish the weather was nicer to us!

    There is a small swimming pool that kids can use. and sauna...Apparently, there are Friday nights on the beach that have different themes. And a really cute dog that belongs to the family running this place.

    It feels as a family place, must be great in the summer!

    P.S. Baker's gives free admission to Kalahari Indoor Park (I have to write a separate review for this, its not great at all) and discounts to their water park.

    02/04/12 | Link | Rating: 4.0
    9. Michelle F.
    I would cross this one off the list. Here, let me tell you why.

    First of all, this place wasn't super-cheap. It cost us about $300 for Monday and Tuesday nights in early September (not its busy season), and the accommodations that we were given were NOT worth $300.

    For our vacation, I decided to spring for a "beachfront suite." In my mind, I had pictured a ground-floor room that had a nice little private patio that opened up onto the beach and Lake Delton. However, Baker's Sunset Bay Resort uses the term "beachfront" loosely. A more accurate term would have been "disgusting room with distant beach view." While our room was facing the beach, between our room and the actual beach were a communal patio accessible to everyone, picnic tables, a ping pong table, volleyball and teatherball courts and dozens of screaming children.

    Furthermore, I thought that since we were going when most kids were back in school, we would have the resort to ourselves. Boy, was I wrong! While it looked like all the other hotels and resorts and the Dells itself were deserted, Baker's Sunset was super-crowded. I don't know what the heck was going on! I was looking forward to a relaxing two days in our "beachfront suite," but that was definitely not what we got. I understand that it's the Dells, which is a very popular destination for families, but that's why we went in September and not July. I guess I was just really surprised that there were so many children, especially when the rest of the Dells was empty.

    And to make matters even worse, the communal patio that we shared with the entire resort was pretty much occupied during every waking hour (and well into the night) by the people in the room next to us. They didn't have any children or anything, but they were constantly hanging out on the patio smoking cigarettes, so it's not like we could go outside and enjoy our portion of the patio.

    Now, onto the room, which was, by far, the worst part of our experience. When we first walked in, we immediately noticed the flies. They were everywhere! And it's not like they walked in with us; they clearly had been living there. There were also lots of dead flies on the ceiling and walls that had been killed by previous guests. It was like a breeding ground for these big, black flies! Disgusting!

    In retrospect, we should have asked for another room, but instead we tried to make the most of the situation, especially since we imagined the rest of the hotel probably had a bug problem. We did go around with a towel swatting flies, and we killed a lot of them, but it seemed like for each fly we killed, two more took its place.

    The room itself wasn't very nice. The carpeting was dark, old and dirty, and the ceilings were low and covered with those square Styrofoam-looking  tiles that you put in the basement. The room really did feel like a basement, especially since the one window we had, we couldn't open since we didn't want everyone hanging out on the communal patio looking inside.

    The front of the suite had a bed, dresser, TV, couch and kitchenette with small refrigerator, stove top and sink. The bathroom was really tiny and had a bathtub that didn't drain properly. We didn't even bother showering while we were there since the drain was so bad, but we did wash sand off our feet in the tub. The suite also had a back bedroom, though it was really creepy. It didn't have any windows, was dark and was basically just a bed with a dresser. It reminded me of some place that a pedophile would keep a child. Not very inviting!

    While we were there, we tried to NOT be in the room as much as possible. The Sunday that we got there and the following Monday had nice weather, but Tuesday was rainy. On Tuesday, we went out to eat and then to a movie, but when we got back to the room for the night, we really just did NOT want to stay there. It was damp and bug-infested, and we decided to pack up and return to Chicago, even though we'd already paid for the night.

    When we went to check out, we told the guy manning the front desk that the room was gross and infested with flies, and he was like, "Well, you already stayed here a night and most of today, so I don't know if the manager would give you any money back." We were like, "We don't want any money back. We just want you to know that you need to do something about the the flies. It was disgusting." Then he started giving us attitude, so we just left and drove home.

    The bottom line is that the room we had was nasty. It's a shame, too, because the resort had some nice things going for it. It had indoor and outdoor swimming pools, a volleyball court, teatherball, an arcade and a beach with a dock and row boats that were free to guests of the resort. Maybe they've just been focusing their efforts on the resort's amenities while neglecting the rooms. I don't know what the heck happened, but we won't be staying there again.

    NEVER AGAIN!

    27/11/11 | Link | Rating: 1.0
    10. Gina G.
    I am a fan.  Went to the Dells for Memorial Weekend and friends originally booked us elsewhere (that's a whole other review).  We promptly left, and called Sunset Bay to see if they, by chance, had a cancellation.  Luckily, they had a room for us!  We were greeted by a very accommodating owner of the resort, and given keys (real keys, not a key card...not that it matters, but I found it interesting) to Room 206.  To our pleasant surprise, our room looked over the outdoor pool, sandy beach and lakefront featuring kayaks and rowboats, all available to hotel patrons.  The beach had playsets, a volleyball court, and to my kids' absolute pleasure...tetherball!  The community patio featured dozens of grills for us to keep spending (eating out) to a minimum and our room had a kitchenette.  The outdoor pool was perfect for taking a dip to cool off and we didn't have to fight for a patio lounge chair, there were plenty.  The indoor pool was small and if you have smaller kids, you can easily keep an eye on them wherever you go throughout the resort.  

    Now, I think "resort" could be different things to different people.  In this case, it is hotel suite like accommodations (and by 'suite', I mean multi room unit) with plenty to do on the grounds.  If we came in with groceries for the weekend, we would never have had to leave.  If you are thinking spa-like resorts, this is not it.  This is a really laid back, family and pet friendly place that is just comfy and not fancy, and it was just what we were looking for.  Clean, roomy, casual and fun and affordable.  We are already planning a trip back.  It's right up our alley for a family weekend getaway.

    03/06/12 | Link | Rating: 4.0
    11. Dawn B.
    Hi.  I'm the owner and GM of Sunset Bay.  We are a very family friendly, classic, Wisconsin, lakeside resort with some amazing amenities.  
    Since a lot of these reviews, we have rehabbed our entire resort.  New carpet, new drapes and spreads, pictures, interior, exterior paint, new roofs, outdoor pools have been re-done, we've built new units that have room for 12!  
    We are as close to being new as we could possibility be.  
    New this year is our indoor saline pool and Jacuzzi!  It is the only saline pool in the Dells!  It's the most amazing experience.
    Please check us out on other sites like trip advisor.  
    I personally guarantee you will love your stay at Sunset Bay.  We sincerely hope you will consider us as your home base while visiting Wisconsin Dells!
    Dawn Baker
    Owner / General Manager

    10/04/13 | Link | Rating: 5.0
    12. Roxana C.
    My son and I very much enjoyed our 4 night stay in August. I highly recommend Sunset Bay Resort, excellent cleanliness in the rooms and throughout the property, and a peaceful quiet atmosphere. Very satisfied and will return !!!

    11/08/13 | Link | Rating: 5.0
    13. Patrick K.
    I normally prefer large resorts, and this was a nice change of pace. Good size, good value. They have an indoor pool/sauna/hot tub and an outdoor pool plus a fire pit. Several canoes and kayaks are available to use on the lake, which was a great selling point. The staff was very receptive, and the prices were affordable.

    27/07/14 | Link | Rating: 5.0
    14. Traci P.
    Not bad, we stayed in the new condos. It was advertised as 2 bdrm, 2 bath.  The condo was 1.5 bath not 2. The kitchen supplies were lacking sharp knifes, a cutting board, and grill tools and hot pads. We were told thier was  daily maid service that consisted of changing out bath and kitchen towels, not really cleaning.  When we checked in we expected Chula Vista Park tickets daily as advertised,  what we got were 1 ticket per person per stay for chulas indoor theme park, we would have not gone there if the tickets were not free and it didn't rain, but we went and it was meh. Intentional false advertising.  There was also a sign when we got in the condo that the condo must be left in a clean dishes done state to avoid a fine, not that were slobs but rushing to check out by 10 am, sweeping, and washing breakfast dishes made for a stressful morning. Lastly the pools are way smaller then they appear in the photographs, with 6 children in the outdoor or indoor pools they are pretty much full. The condo charges for ice. The lock on the patio door is a misfit and having access to the patio was a chore, only 2 of the 6 of us could manage to open the door. There was no sound proofing, we were on the first floor ans apparently had tap dancers above us ; ), and our next door neighbors brought thier dog and it barked all day consistently while they were gone.
    The condo was clean, they had seating for 8, lots of plates, and  dinnerware. Pots and pans were sufficient.  Staff was generally very friendly. There was paid laundry in the building. Grills were cleaned daily.  My older kids took out the kayaks, that was fun for them.
    Would we stay again, probably not for the money if you plan in advance you can stay at one of the larger water parks, but if the Dells are sold out this is a clean option for larger groups.

    06/08/14 | Link | Rating: 3.0
    15. Erik S.
    This motel wasn't perfect but the price was great.  We got free passes to kalahari which was tons of fun, the go carts and ferris wheel were a hoot.  The biggest minus was the shower.  The shower head was adjustable for people 1.5 feet tall to a maximum of 3.5 feet high.  There was also a dull roar from the pool area that we could hear all night.  We had a "suite" which meant that we had 2 TVs and neither remote matched the TVs.  The wifi was the slowest I've ever seen.  That being said the view of the lake was phenomenal.  If you're looking for a cheap place on the lake to crash after a day of fishing this place would do the trick.

    30/03/14 | Link | Rating: 3.0
    16. Ashleigh T.
    We reserved a 2-bedroom suite with full kitchen for our group of 7 people, 2 couples with 3 children under the age of 2. If you've travelled with infants, you know that routine is important, so our plan was to put the kids to bed in their respective rooms at their usual bedtime and enjoy some adult time in the evenings in the adjoining living room.
    When we arrived at Baker's, we were given a sheet with the balance due at check in, it was $300 less than expected. Odd. So I checked the room type and realized that it had been changed with no prior warning. I informed the desk clerk that there had been a mistake, we were supposed to be in a 2-bedroom suite, not a standard double queen room. He demanded to see my reservation confirmation, I showed it to him. He looked on the computer and said the owner had changed our reservation and he would have to talk to her. The hotel was full and there was nothing else he could do. I explained the importance of having a full kitchen and 2 separate bedrooms given that we were travelling with such small children. We were then checked into the wrong room type against my wishes while we waited for him to reach the manager/owner (it was labor day weekend, one of the biggest holiday weekends of the year, the fact that there was no on-duty manager boggles my mind).
    My husband stayed in the lobby to pressure them into finding a solution. Finally, the owner/manager was reached via phone. She gave my husband a sorry excuse "Oh gee, sorry, I don't know what happened" and then proceeded to give us two options 1) we stay in the standard double queen, but they would '"let us" use the kitchen in their meeting room, or 2) she had "called around" and found the only available room in the Dells, a 1 bedroom with full kitchen, that "we should really take because it was cheaper". We refused these two options, explaining once again why it was so important that we have 2 separate bedrooms so the babies did not wake each other and a full kitchen since eating all our meals out with 3 infants was not an option, and we already had a car full of food. Since the hotel was doing nothing to help fix their unacceptable error, I got online and within 30m found an available 2 bedroom suite at the next hotel over. We informed them that we would not be staying and left.
    We got very little apology from them, absolutely no explanation of how they could have made such a huge mistake, no sympathy, and no help. Our reservation was refunded, but we received no other compensation for the terrible inconvenience. They did not honor our confirmed reservation, were incapable of booking their own hotel properly and incompetent when it came to finding suitable accommodations for 2 young families with 3 infants who they had essentially put out on the street. Needless to say, I was and still am furious with the management.
    I would also like to note that we had to provide the ages of the children upon reservation, so the management knew we were travelling with such young babies when we reserved and thus when they made the decision to change our room type. Also, the room type they put us in wrongfully only accommodates 6 people, there were 7 in our group.
    There are so many options in the Dells, go somewhere that respects and takes care of their customers and bends over backwards for you when they make a mistake.

    02/09/14 | Link | Rating: 1.0
    17. George V.
    We've been going to this place every year for the past 6 years! Very great accommodations, clean and even has a kitchenette ! The staff is very helpful and friendly. In fact, there is a labradoodle there that is also friendly!

    Overall, I have no complaints about this place. They have a pool, slide, sauna and entertainment area. The hotel is always very clean and service exceeds our expectations.

    We are going to be staying here every year!

    12/02/14 | Link | Rating: 5.0
    18. Nicky S.
    My new husband and I stayed at Baker's for 2 nights on our 'mini-moon', as we're calling it. We had a lake view single king room.

    The room was very clean with a patio overlooking the lake. We took advantage of the kayaks, the indoor and outdoor pools and the game room. The grounds were clean and the staff was very friendly. Great frozen pizza sold at the little snack shack.

    The whole resort was quiet after 11pm which was perfect. We stayed on a Wed and Thur though. It might get louder on the weekend.

    A great place to stay if you're looking to enjoy this area at a slower pace.

    22/06/14 | Link | Rating: 5.0
    19. Raquel M.
    We did reviews before we came here and were a little hesitant at first. After our week visit I must say it was a relaxing place to be. Doesn't have the big fancy waterslide but it has 2 pools that are great. When we wanted the hussle and bussle of the Dells we went out and did those things. Sunset was relaxing and very family oriented. The staff was accomodating and friendly. Rooms very clean, and the lake was beautiful day and night. We would stay here again. Definitely recommend.

    27/06/14 | Link | Rating: 4.0
    20. Allison C.
    If i could do a negative star i would. Do not stay here! We were put in room 310. Yuck! Smells musty and you feel like you just stepped into 1972. The appliances were extremely old and probably didn't work. The toilet..... Didn't work at all what a shame. They also only give you 2 pillows per bed.... Time to step into the 21st century if you think your going to call yourselves a resort. All in All it is not worth the $130 per night for the off season and definitely not worth the $200 plus per night during peak times. When i went to talk to the front desk while checking out (which is a rediculous 10 am I might add) all she said was "well you should have complained last night and we could have moved you" no compensation for the terrible service. By the time we noticed the toilet problem, which was the straw that broke the camels back, it was almost midnight. Its a shame because the place has the potential to be a really nice resort with the lake and the beach but it just wasn't cutting it.

    14/09/14 | Link | Rating: 1.0
    21. Marcin S.
    We Stayed at the Baker's Sunset Buy Resort because they allow pets. Rooms we nice with small fridge and microwave. Amenities we well presented. The indoor pool is very nice. Staff was pleasant and the hotel was very sound. I didnt hear any upstairs, hall or side noises. Thats a bonus. I highly recommend for people traveling with pet.

    25/05/14 | Link | Rating: 5.0
    22. Kim B.
    I'm not quite sure I would classify Baker's Sunset Bay as a "resort." A resort is luxurious and relaxing, two words that are not synonymous with this property. To be fair, Baker's looks great on the outside. Quaint little cabins surround a snack bar, game room and swimming pools. There's even a sand volleyball court next to one of the swimming pools. There are plenty of recreational activities at the resort and in the Dells.

    The inside is another story. Our room just did not feel clean. The furnishings were super old and I didn't feel comfortable using any of the glassware, silverware, dishware, etc. Our group arrived in two separate cars. We spent the entire first day at Noah's Ark, Sprecher's for dinner, Wett night club for dancing, and Denny's for a midnight snack.

    As you can imagine, we were all exhausted when we returned to the room around 3am. How do I know this place is not luxurious OR relaxing? Rather than shower and go to bed, we all decided not to sleep in the room we paid for. Instead we packed into our two cars and drove all the way back to Illinois at 3 AM.

    I'm sure many other travelers enjoyed their stay here but I can't say that I'm a fan of Baker's Sunset Bay Resort. I only wish there were more pet-friendly properties in the Dells..

    17/07/13 | Link | Rating: 2.0
    23. Matthew H.
    file this under you get what you pay for.  We visited this summer for a family reunion.  the lake access is very nice, a relaxing kayak ride was just what the doctor ordered.  the grounds were nicely kept and the staff very helpful and friendly.  Wonderful place to have a large get together.

    so wait, why just 3 stars?  the rooms.  My advice, plan your activities outdoors and just use the rooms to sleep.

    16/09/14 | Link | Rating: 3.0
    24. Howard L.
    On behalf of the 135th Annual Hackett Family Reunion, we are so happy to call this place "Home". This is our 2nd year here and just cannot put to words how satisfied we are with the facility and the staff. Every one that works here is amazing and so helpful. They have welcomed us into there "Family" and we are so grateful to the Baker Family for hosting such an amazing location for our Annual Family Reunion. If anyone is looking for a place to host a large event like our Reunion, this is the place to do it at!

    06/09/14 | Link | Rating: 5.0
    25. Mancow M.
    No frills Americana at its kitschyist. An indoor pool and a salt soak. There is a small slide for the kiddies. Weeeee! Coca Cola and snack machines line the halls. There are brochures littered about for various tourist traps that the Wisconsin Dells is known for. I am on my way to house on the rock. Good price. Clean. Friendly. Family place NOT sexy at all but it is what it is. Reminds me of business trips w/ my dad in the 70's.

    31/10/14 | Link | Rating: 3.0
    26. Wyatt J.
    This is the second year in a row that we've stayed here for our family vacation. The first time, we had no idea which of the myriad of options to choose, and ended up selecting Baker's because of the package deals they offered. This worked very well for our first trip to the Dells, because they selected for us which things to do! That first trip was a 3 night trip.

    This second year, we're back in a one bedroom suite again, this time for 5 nights. It works well for our family of 5. We don't spend much time in the room while we're here, so the two beds plus a pull-out couch bed works perfectly for us. There's a fridge and a microwave, which is about all we need for a vacation like this. We hit the local Walmart to stock up on some breakfast and lunch items (along with disposable dishes, so we don't have to do our own dishes), which works well with these rooms.

    We bought discounted Noah's Ark tickets at the front desk, and they also gave us one of the $5 discount books which helped us get discounts on upper dells boat tours, and at various restaurants.

    This year, we took in Campfire Kevin's small campfire performance on Tuesday and Thursday nights, and very much enjoyed it. My daughter played the tambourine along with him for much of the 2 hours, and it's a memory that I know she will have for many years!

    Free wifi is available, although in the evening when everyone is using it, it can get excruciatingly slow, especially in the outer buildings. But around the pool, the signal is pretty solid.

    The front desk staff has been extremely friendly and helpful whenever we've needed them. I agree with some other reviewers, that the rooms aren't the nicest rooms I've ever stayed in (the completely worn out electrical outlets in each room are a downer -- many of them won't even hold a cord in them), but we don't come to the Dells to spend a bunch of time in a hotel room. We need a good place to stay with plenty to do, and the indoor and outdoor pools have kept our kids very busy for much of the time we've actually spent at the resort.

    08/08/13 | Link | Rating: 4.0