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Company Info: Rating: 4.00
Address: E11232 Hillside Dr, Wisconsin Dells, WI, 53965 Hotels in Wisconsin Dells, WI Resorts in Wisconsin Dells, WI
1. Clement G.
Every time I go to this place it is always a great time. I've stayed at all the mega resorts and this place bar none is the best. You get a great clean room at a good price. I'll be honest its not the cheapest but you truly get what you pay for. Everyone who works there is always very nice and bends over backwards to make sure you have a great stay. The best part of this place is that even though it is super peaceful its only a 10 minute ride to downtown. Trust me when I tell you spend the extra money and go to this place. If you don't believe me read the reviews on yelp as well as tripadvisor.com . If you have a big group I highly suggest you staying in the cabins. I stayed in Cabin #28 and it had 2 bedroom, 2 bathrooms, a big screen tv and a full kitchen. It was flat out asome.
02/09/13 | Link
| Rating: 5.0
2. K G.
Wow - LOVE this place! It's a peaceful respite from the craziness of the Dells. The management rocks - I had left 2 pillows in my room after our Labor Day family reunion and emailed to see if I could get them back. Less than a week later, they were delivered to my doorstep. Corporate America could take a lesson in customer service from these guys. I also loved the extras - the fire pit, the beach, the pool, the party room, the 100 yd walk to the bait shop, etc. etc etc. This was completely worth the money. Loved staying here and will definitely stay again. HIGHLY RECOMMEND!!!!!!
22/09/13 | Link
| Rating: 5.0
3. Chris S.
My family (15 adults, 4 kids) went for a long weekend. We enjoyed Lourdes stay for the most part. The rooms were recently updated and the bathrooms were very nice. I wasn't impressed with the soap dispensers instead of bars/bottles. The towels also seemed small. The room had a cabin feel as advertised and room to room was different furniture. It was nice and in good repair. The bed was rock hard, like sleeping on the floor.
The grounds were well kept and there was a groundskeeper working. The pool was nice though crowded with our family or the other family. You could also swim in the river.
There were a handful of glaring negatives. First the Internet connection was weak to say it kindly. If I could get a signal at all it would take a couple minutes to load a page. We were trying to find direction and it was frustrating.
We also reserved a sun deck with a grill to grill out. The chairs were low adarinack style and more than a few were broken. The grill was rusted through on the supports and unsafe. We ended up finding another from a balcony.
They also messed up the billing as there was a group and individual payment on the rooms. They were able to settle my account within two days but another member of our groupnis still trying to reimbursed for a double charge over a week later.
All in all a good room, but weak amenities and accounting
29/06/13 | Link
| Rating: 3.0
4. Kimberly N.
Yes, yes, yes!!!!
These rooms have a cabin feel, and they overlook the Wisconsin River. I love everything about this place: the room, the scenery, and the service. This isn't a hotel, really, but they do have staff and the staff is really nice.
This is good for families and couples. There is plenty to do in the summer on the lake, and in the cooler weather the bonfire and fake fireplace are romantic.
Do be aware that you have to take your trash out and clean the dishes, but there is maid service that will do the rest. Also, it isn't walking distance to anything aside from the River Walk Pub, which is seriously terrible (see the reviews). But... shuttles will take you to and from bars and strip clubs for free, if that is your thing.
Also, you get tickets to the Chula Vista indoor waterpark for every night you stay!
Go read the trip advisor reviews for more info.
05/04/12 | Link
| Rating: 5.0
5. Nicole M.
I want to start this review by saying that I really wanted to give this location 5 stars, I just am really frustrated by the person who was working when I called.
The reason we were making this trip to the dells was to go snowboarding at cascade and I saw the deal online for this hotel so I called and asked once about the deal and if it was for Cascade and the woman working the front desk informed me you get lift tickets. I called and asked a question once more specifically about Cascade and she said yes so I booked. She was super friendly and helpful, but once I checked in and they handed me Christmas Mountain lift tickets, I was not happy. I would have gone snowboarding closer to my house considering that mountain is not very big.
So anyway, The man working at the office was very friendly and helpful with telling us everything about the hotel and surrounding area. I loved the property and location. We were probably 1 of 4 people staying there at this time of the year so it was very quiet and nice. The room was nice and warm when we got there. The bed was huge and very comfortable. I really liked the rugs that they had too. Everything was very clean and I was really happy with the hotel overall. The balcony overlooking the river was great. We were in #14
We also got Chula Vista water park passes which was nice so we used those. The one other thing that was frustrating was that house cleaning came at 9:30am. I understand lots of people get up early, but me and my boyfriend are all about sleeping in late especially on vacation so we were a little annoyed by this. Maybe the hotel could get some do not disturb signs for the people that like to sleep a bit later. The house cleaning does do a great job though.
I would love to stay again maybe if the hotel offered something to us since it was not listening right on their part and that was the real reason we had gone on this trip and were pretty bummed out because we didn't want to waste the free lift tickets we had and spend another $100 on top of our trip to go to Cascade instead then.
16/01/14 | Link
| Rating: 3.0
6. Felicity E.
May not be worth the money. A lot is not explained on the website.
Fantastic soft sandy beach backed by grassy gorgeous area; a few old trees provide shady options. Beautiful wooden chairs. Fire pit.
Outdoor pool is warm and surrounded by fence to keep kids safe.
Group deck has tables and chairs.
Each room has a private deck with chairs and table. Many rooms have a kitchenette.
No food available at any time. They do have coffee at breakfast - just coffee, no milk or creamer or sugar.
Don't plan to use the sofa bed. Ours was old and U-shaped. Small children roll on top of one another.
The river has loads of rocks. Fine if you have water shoes. There is also massive boat traffic and no defined swimming area. That's important because the river is so shallow it's easy for little kids to go a long way out. No canoes or floatation devices available unless you want to pay. No towels for river or pool.
The layout is not as described in their map. The main building is in two floors (rather than two sides as depicted). That's a bonus, as all rooms front on the river. However, the cabins behind the main building are actually across a parking lot and a public road. The club house is nothing to boast about.
Despite the use of a cleaning service, you are required to clean your room before departing, including cleaning, drying, and putting away all dishes and hauling trash across the street. Checkout is 10am. They'll fine you by the half hour after that. (Check IN is 3pm.)
The office staff explains everything by saying that each unit is individually owned. That's a great excuse for differences between the rooms (which mean that some are far more worth the money than others) but not for the other issues.
10/08/14 | Link
| Rating: 2.0
7. Elizabeth H.
Wanna get away? You MUST stay at Cedar Lodge then!
My boyfriend and I just got back from staying here and we were thrilled with everything from the service to the cabin feel of the room to the view overlooking the lake. We were celebrating my boyfriend's 30th birthday and I had called Cedar Lodge a few weeks in advance with a weird request; I wanted to know if they would be able to blow up balloons for me and scatter them across the room if I had them mailed to them before our visit; they excitedly said they would love to help me pull off this surprise and were even going to do it for no extra cost. To MY surprise when we arrived they went one step further; instead of scattering the balloons I had sent them they went out and bought their own balloons and had them tied up all around the room. Needless to say, my boyfriend was surprised.
The room was nice and cozy, it had that log cabin, get away from the city feel we were looking for. The location was nice, being tucked away feeling like you're miles away from anything, but only a short drive away from the Dells if you want to go, and the shuttle to the casino will even pick you up right outside your door.
We will definitely be staying with them again!
10/12/14 | Link
| Rating: 5.0