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Dells Island Resort & Conference Center in Wisconsin Dells, WI

Dells Island Resort & Conference Center in Wisconsin Dells, WI

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Company Info:

Rating: 1.00

Address: 655 N Frontage Rd, Wisconsin Dells, WI, 53965

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    Comments (1):

    1. Leah L.
    **PUBIC HAIR ON THE BATHROOM FLOOR. IT WASNT MINE.**

    I read the reviews on other sites and on hotels.com where we booked and saw that there were some really really bad reviews and some pretty decent ones. The pretty decent ones must have come from people who have not been to a hotel since 1995 and never leave their house.

    Check in wasnt bad on the hotel's part. The other guests loudly complaining about how long it took to get their Burger King vouchers were rude. I had about 10 people actually stand next to me at the desk and try to get their stupid Burger King vouchers while the clerk was trying to get my family and I pre-checked in (to get our Mt Olympus wristbands). They were loud, pushy and annoying, so I told the clerk to help them. THEN a bunch of other people started demanding their BK vouchers. What should have been a 5 minute check in turned into 15 because of the other guests.

    When we returned to the hotel, however, our opinion about it changed.
    We were greeted by a very foul mouthed man outside who was setting up for the "Foam Party" that was being held at the hotel bar later that night. Got our room assignment and room key from the front desk...not so bad.
    Then we got to our room.
    I had to use the restroom and when I closed the door and sat down, I peered into the corner to find 3 PUBIC HAIRS on the floor. They were NOT mine.
    The tub was dirty (not just soap scum...like dirt on the bottom dirty).
    The ice bucket was used and dirty. No bag or liner was in it...just a dirty bucket.
    There was black mildew/mold all over the bathroom.

    The pool...oh, the pool.
    The indoor pool in the front was empty, so we decided to go there.
    The kids loved it...they are also 6 and 8, so they only cared that it was a pool.
    However...the "hot"tub left more to be desired. First, it was tepid, not hot by any means. When the jets turned on, they blew cold water.
    There was a nasty white mold all over in the grout lines of the outer area of the hottub.

    I could go on...but do I really need to? It doesnt take a lot to please me...it could have been the ugliest place in the world and I would have liked it and recommended it, had it been clean.

    That being said, dont waste your money. There are plenty of other area hotels that offer Mt Olympus tickets. Dont let that lure you in like it did us.

    29/08/10 | Link | Rating: 1.0