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Diamond Hotel of Wisconsin Dells in Wisconsin Dells, WI

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Company Info:

Rating: 1.00

Address: 1630 Wisconsin Dells Pkwy, Wisconsin Dells, WI, 53965

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    Comments (5):

    1. Brooke S.
    horrible does not start to discribe this hotel. First off the owner does not even know the offers that he has on his website nor does he want to stick to them. Charged me for tickets that he was offering for free if you were to stay 2 nights. When confronted he said he would refund me the money but still, have not seen it. The floor would have been more comfortable then the beds. The only reason we stayed there was we had our dogs. Run as far away as possible.

    19/05/11 | Link | Rating: 1.0
    2. Michael W.
    Hands done one of the worst places ever.  Not only was our room not cleanwe checked in but they don't live up to their advertisements.  We stayed sunday and monday night and were supposed to get free tickest I had to argue with the lady at the front desk (Who is selling knock off items in the lobby) about it after realizing that it was going no where I brought up our room and it not being cleaned. we did get another room but the a/c does not work and the sheets have stains on them.  STAY AWAY!!!!!!!!!!!

    23/07/12 | Link | Rating: 1.0
    3. Donna K.
    We drove up from Chicago without reservations on a Wednesday, so I wasn't worried about getting a room in the Dells, even though it is a couple of days before Labor Dday.  We were accross the street from the hotel and I decided to pull in, to see about a room for my husband and myself. As soon as I walked into the lobby, I knew I would NEVER stay in a place like this.  A pushy woman from India,  peeled herself off the couch to talk to me..  I asked about prices and out of curiosity, I asked to see a room. She told a filthy dirty, greasy employee take me to see two rooms.. OMG!!! The hallwys were STTINKY and the carpets were very old and BEYOND dirty!!!  The shock of seeing these FILTHY, STINKY, REVOLTING, DELAPIDATED rooms was beyond belief!!!!  I would give it a rating of MINUS-10, if I could!!  Absolutelly DISGUSTING!  You never know what kind of germs you would catch, or bugs you will take home. Nasty and beyond HORRIBLE!!

    27/08/14 | Link | Rating: 1.0
    4. Lori R.
    We stayed there July 11th - 13th, 2014 weekend. We reserved two nights and we were charged for three and as of today, July 24th, 2014, I'm still waiting for my refund. The WIFI was shotty but that wasn't the worst part. We walked into the room, it had never been vacuumed, the shower had long black hairs and the mirrors were dirty. I had them come clean the room. Later that night (as we were disinfecting the room), we pulled back the covers and there were more long black hairs. I had to call again, for them to change the sheets! We ended up going to Walmart to buy bedding and towels. The towel had blood stains on them and there were crickets in the room on the second floor. Unfortunately they have a 72 hour cancellation policy, so I was not able to move to another hotel. This hotel is NOT worth $180 they charge and they are NOT worth a "STAR".

    24/07/14 | Link | Rating: 1.0
    5. Wayne D.
    One of the worst hotels. At check in room had no towels. First day housekeeping made beds and took out garbage, no towel service. Second day, no housekeeping visit. Beds not made, garbage not taken out. The room door stuck on the carpet so was difficult to secure. Also the outside door didn't lock, so didn't really feel secure in the room either. Would stay away. Looked better online and required full payment at check-in so couldn't bail after seeing how bad it was.

    02/08/14 | Link | Rating: 1.0