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Great Wolf Lodge in Wisconsin Dells, WI

Great Wolf Lodge in Wisconsin Dells, WI

Specialties

Giving new meaning to the term "year-round family resort," Great Wolf Lodge defies the weather outside with an indoor waterpark experience that has young and young-at-heart soaking in the fun! Your Great Wolf Lodge adventure begins in our massive, 84-degree indoor water park. Splash the day away in over 80,000 square feet of water-packed excitement, including jaw-dropping slides for thrill seekers or zero-depth entry areas for little ones. Outside the water park, the fun continues. Grab a wand and battle a dragon in MagiQuest or get an ice cream-themed manicure in Scooops Kid Spa before gathering your family in our Grand Lobby for nightly fireside Story Time, the perfect ending to a Great Wolf day. We also have a wide variety of dining options for your pickiest eater and shopping opportunities right at the resort.

History

Established in 1997.

 

Company Info:

Rating: 3.52

Address: 1400 Great Wolf Drive, Wisconsin Dells, WI, 53965
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Address: 1400 Great Wolf Dr, Wisconsin Dells, WI, 53913
Phone:

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    Comments (91):

    1. Cali f.
    Ok I don't know where to start but Ill start with the pictures that were on the internet..... NOT AT ALL LIKE THE HOTEL! Second, we get here and we were supposed to have a two bedroom suite we never got one and got all the excuses in the book. Lastly the room was $300 and I can pretty much compare the room to a Motel 6. I wasn't expecting the Ritz but for 300 I was expecting at least a Comfort Inn. I have stayed in many hotels and am also in the hospitality business trust me DO NOT STAY HERE. Unless you have 5 kids and your desperate.

    17/07/09 | Link | Rating: 1.0
    2. Kim C.
    We took our family to the Great Wolf Lodge for a three day stay.  There are 3 waterparks inside the Lodge which was wonderful since the weather outside was rainy during our visit.  Everything is so clean and nice.  There are tons of lifeguards patrolling each of the water areas to keep everyone safe.  The wave pool and Tornado water slides were tons of fun.  There is a snack shop, a few restaurants, an arcade, and lots of other things to keep you busy when you aren't in the pools.  Highly recommended!

    01/08/11 | Link | Rating: 5.0
    3. kurt s.
    It's a great waterpark getaway. IMHO, it's better than Kalahari due to the little touches, such as the nightly storytime. True -- it is lacking some amenities you get a nicer hotel (like bell service). Pricey, too, but near Disney quality in terms of attention to detail with the theming, etc.

    11/01/11 | Link | Rating: 4.0
    4. tom b.
    my kids just love this place! there are plenty of food options in the resort or just a short drive away. tons of stuff to do off site also.

    27/07/11 | Link | Rating: 4.0
    5. Marc A.
    Our young kids loved the indoor waterpark.  The wave pool area is nice and bright and open.  The other two main areas of the indoor waterpark feel claustrophobic and are very dark.  The positive aspects of the resort end at the waterpark.  My kids were excited to go to the night time story reading.  However, it is held in the lobby and there were so many people, my sone couldn't even see or hear the story from my shoulders.  The rooms are by far the worst part of the resort.  They are dirty, dated, and run down.  Also, the walls and floors are paper thin, so don't expect to get much sleep.  The rooms on the main level are the worst.  Not only do you get all the noise from above, you also get tons of hallway traffic from all the people going to and from the buffet.  Speaking of the buffet, it was awful.  Do yourself a favor and drive to one of the local restaurants for breakfast.  If you do eat the buffet, stick to the food that is being cooked like omelets or wafffles.  The pancakes tasted like they were cooked and refrigerated weeks ago.  Needless to say, we won't be going back.

    02/01/13 | Link | Rating: 2.0
    6. Brian M.
    I was fairly disappointed by our experience at Great Wolf Lodge this month.  The water park is okay, but the accommodations and the general value for the money you pay is incredibly poor.  We would've been better off staying at a Hilton Garden Inn for $99 a night and saving the extra cash for other activities.  Pass.

    20/08/09 | Link | Rating: 2.0
    7. Michael F.
    We stayed on the condo side.  The room was clean and fairly nice.  However, the check-in time at 4pm is ridiculous and the sharing of the elevator with all of housekeeping makes taking the elevator during the day very painfully long.

    04/01/12 | Link | Rating: 2.0
    8. Debi M.
    Stayed the weekend, Friday - Sunday. This was our first time here, only other water park I can compare it to is the Wildnerness... and as a family we prefered the Wildnerness. I have 11 & 13 year old boys and a 3-1/2 year old girl. The boys had fun, but wished there where more big slides. Got bored by Saturday night. My 3 year old wouldn't even go into the room with the big bucket of water...it was loud and non stop water falling...freaked her out. She liked the wave pool best with the zero depth entry. Eventually went down the kid slides, then didn't want to get off them.  Long story short, we wont go back. For $100 less a night we like the wildness way better. One thing we really did like about great wolf is that everything is all in the same room, vs the wilderness is separate. Oh Ans the restaurant at the great wolf was the worst experience ever -- cold food, terrible service, way overpriced.

    20/08/12 | Link | Rating: 3.0
    9. Rebekah H.
    We had an amazing time at the Great Wolf Lodge!  We spent Friday-Monday there and the indoor and outdoor water parks were great!  We were on a couple trip but we would definitely bring our son there as well!  There is a ton to do, we never felt crowded, and our longest wait for a slide was about two minutes - not bad at all!  The only downside was the breakfast buffet.  For two of us to get the buffet and juice the price was $32, and the food was good, but not worth it.  We suggest heading into the Dells and going to Mr. Pancake for breakfast!  All in all, we had a great time and plan on heading back again!

    16/08/11 | Link | Rating: 5.0
    10. Jake P.
    This is our 4th time here. We have a 2 & 3 year-old and GWL is perfect for them. Safe and super family friendly. Not one complaint!! We stay in a 2 bedroom suite. Makes it a lot easier with the little guys naptimes and such.

    09/07/12 | Link | Rating: 5.0
    11. Nicole J.
    We go to the wilderness every year and decided to try something new. The hotel is very nice, the room was bigger than I expected. The water park was not impressive at all. Our kids are 11 and 9 and were bored after an hour. We actually cancelled our second and third nights and went over to the wilderness. It's a good park for smaller kids but not nearly enough to do for older kids.

    08/01/12 | Link | Rating: 3.0
    12. Dawn D.
    My husband and I stayed here with our 18 month old daughter the week before Labor Day. We enjoyed it so much we decided to extend our stay from 4 nights to 5.

    Our daughter really enjoyed the waterpark and we were surprised that there were so many options for someone her age. We were also very impressed with the size of the waterpark as every time I looked around there was another area to explore. It was never crowded since the waterpark is not open to the public like others in the area. The slides were fun, it was clean, and we felt safe and comfortable.

    The room was O.K. nothing spectacular. It was clean and had a fridge and microwave to keep things for my daughter, but the bed and pillows were a bit uncomfortable and could use a refresh.

    My biggest complaint is that the whole place is a warm 84 degrees and so when you are just moving around the hotel and not in the waterpark it can be stuffy.

    We tried the Critter Buffet the first morning and while it was very tasty, it was also pricey. However, no more pricey than any other place here in the dells. We went out for our meals the rest of the week.

    Staff was very friendly and there are tons of things to keep two adults and a toddler busy. We all enjoyed the Clock Tower show and PJ story time! The Gym is adequately equipped, and is open 24 hrs. which is really nice. We took turns going to the Gym after our daughter was asleep.

    We didn't have the highest expectations going in but we were pleasantly surprised at how much we enjoyed it, and would consider staying at this location again if we ever came back to the Dells.

    02/09/11 | Link | Rating: 4.0
    13. Mike S.
    This was our first family vacation and nothing says luvin like the service we got from Ashly and michael our first day.

    10/05/12 | Link | Rating: 5.0
    14. T S.
    This place was great for a 2,3, and 5 year old.  Not crowded in mid July.  Lots to do for the kids.  Teens may not have fun but there are still a few bigger/faster slides.  Story time was great for kids at night.  They keep talking about going back when they see pictures and videos.  Everything is right there on site.  Water parks inside and out plus hotels all right there.  No need for shuttles.  We will go back again soon.

    29/09/12 | Link | Rating: 5.0
    15. Olivia O.
    My family had such a great time here! The attendents were respectful and the whole place was clean and sanitary!

    24/03/12 | Link | Rating: 5.0
    16. Anne P.
    Room: Not bad. We had a family suite with a fireplace and a balcony. I believe the "without a fireplace" suite was the same price. Don't know why they chose to highlight the ones with a fireplace. Anyway - ample room for my kids (5 and 1) to run around in when we were in the room - which really wasn't too often. Two decent queen beds were just right for us four. The decor was lodge-like. Could definitely use some updating, though.

    Waterpark: Great place for young kids like ours. The waterpark is for guests only which I believe may have controlled the crowds a bit. My daughter loved the wave pool.

    Dining: Pizza Hut Express on resort grounds. Yuck. We mostly ate off the grounds.

    I took some time out to visit the outlet mall next door and the spa on the resort. Both great places.

    08/08/10 | Link | Rating: 3.0
    17. Lindsey W.
    My friends and I had a fantastic time here!  We visited last winter.

    We were a group of about 10 adults and booked a condo.  It was around $70/person (total) for 2 nights.  The price also included access to the indoor water park which had the AMAZING tornado waterslide, the racing slides were our second favorite.  The indoor water park was huuuuuge and nice and warm!

    The suite was a large, incredible room which had a full kichten, 3 bedrooms, a tv room and 2 bath rooms.  One bathroom was large enough for 5 of us girls to get ready in at once!  

    We all fit on the beds availible but there were also 2 pull-out couches.

    The food at the hotel was decent, but we also had the luxury of being able to cook our own food, which saved us a lot of money.

    19/01/10 | Link | Rating: 5.0
    18. Carlie H.
    Really enjoyed our experience here.  There were 16 people total in our party, and that included seven children (yes, 7!) ages 2.5 - 5.  TONS of stuff for the kids here.  Rooms were perfectly fine and clean, but nothing extraordinary.  You don't come here for the rooms, though... you come for the WATERPARK!  

    Waterpark was awesome, love how it's separated into four distinct regions.  It doesn't feel too big (or crowded) that way.  The lifeguards were EXTREMELY attentive.  Even though all our kids wore life jackets, we still felt very safe letting them go up and down the slides by themselves as the lifeguards did a great job watching their area like a hawk.

    We did not eat at the Lodge as we brought food for breakfast & lunch and ate in the condo that one family in our group rented.  Full kitchen was a plus.  We stayed 2 nights and could have stayed longer.  We will definitely be back, thanks for a great visit!

    12/08/11 | Link | Rating: 4.0
    19. Jim B.
    I travel extensively for work and know what to expect from a hotel, especially with rates such as those at the Great Wolf. We stayed at the Great Wolf on a mini ski trip to Cascade and Devil's Head, and the Great Wolf did not meet expectations in comparison to Marriott, Westin, and Hyatt properties that are in the same price point.  

    1. Service - The service at this hotel is indifferent to poor.  45 minute wait for check in is not acceptable, along with the room not being ready after the check in time.

    2. Room - The room was well worn, and did not feel clean. Rooms were of Motel 6 quality, and housekeeping was spotty. Beds were awful - sagged towards the middle. This hotel needs a major renovation.

    3. Loose Moose Restaurant - AWFUL Do not eat here.

    The only reason this place received this single star is the waterpark which the kids in our group enjoyed after skiing. However the hours are VERY limited.

    Overall Review: The Great Wolf is an economy / budget property with a high end rate structure. Think of Motel 6 with a water park.

    I would recommend staying at the Marriott Residence Inn in Madison if you are going on a ski trip. Half the price of the Great Wolf, and they include a hot breakfast.

    15/02/12 | Link | Rating: 1.0
    20. Paul M.
    We went for 3 days and had so much fun, we decided to stay for a 4th day!

    What a blast. These guys really know how to make a mini-adventure into one of the biggest events of the year. Food is good, but it's the atmosphere that carries a rare air of continuity throughout the business. The staff, decor and all the services provided are are the best I've seen in the Midwest.

    If you're looking for a water park getaway and are thinking about the Dells, I would sincerely recommend giving the Great Wolf Lodge a try.

    10/01/11 | Link | Rating: 5.0
    21. Bill B.
    The water park was very nice. All of the staff were great....especially the lady who runs the "I forgot my bathing suit" store in the water park. She was extremely helpful.

    My family will return.

    06/01/13 | Link | Rating: 5.0
    22. Andrew D.
    This is a great weekend getaway with the kids. The rooms are marginal, but the waterpark, which is why you are there, is awesome.  If you have little ones like me, one night and two days are plenty to explore the park. Not nearly as big as Wilderness Resort, but I actually preferred it that way. Definitely good for a cold weekend escape.

    Food in the restaurant was ok, but you are paying for the convenience of not leaving and braving the cold!

    14/03/11 | Link | Rating: 4.0
    23. Jon A.
    We had a lot of fun on our midweek escape.  I think the staff should have been cleare about the hours of the bars and resturants.  Some of them closed randomly because the hotel had a lot of vacancies.

    11/10/12 | Link | Rating: 4.0
    24. Joshua H.
    I was pleased with the Great Wolf during our two night stay.  The waterpark is as nice or better than advertised, with more than enough quality slides and pools to keep the 8 kids in our party entertained the whole weekend.  I also found the lifeguard crew to be exceptionally attentive, and the facility pretty well maintained.

    We crammed 14 family members into a four bedroom condo, which was crowded but not uncomfortable.  I can't speak for the suites, but the condo was a decent deal for us when you consider the value provided by the water park.  We cooked all our meals in the condo, which allowed us to skip the overpriced restaurants in the lodge.

    If you do it right, this place can be a blast for young kids and tweens.  Done wrong, you'll waste a ton of money.

    26/09/11 | Link | Rating: 4.0
    25. Rachel R.
    I'm really bummed at the bad reviews for this place! I was so happy with my stay here!

    I went with a group of 10 people and we stayed in their Timber Wolf suite. It was perfect! We got a great deal and we able to cook in our own kitchen too so we saved money on not having to dine out all the time. The majority of our groups age was 27 years old, but we all definitely feel and act like we're 12.

    The waterpark was an absolute BLAST. The tornado slide was SO much fun! I've never been on a slide like that and at one point we went 5 times in a row. The stairs were killer, but so worth it. Across the street is the "epic" kalahari waterpark, but we never even went. We were totally tuckered out from this one that we were satisfied not trying that one.

    The hotel is huge. It's definitely geared towards younger kids. There's a ball pit play place (we all played in it, it ruled) and an arcade (won some sweet, useless toys there too).

    We went in the beginning of February of 2009. Great way to start the new year off. I'm hoping we do it again this coming February because honestly, I haven't had that much fun in a really long time. My experience both at the waterpark and the hotel were great. It was clean, safe, and the staff was friendly. I didn't have one problem with it at all.

    26/12/09 | Link | Rating: 5.0
    26. John R.
    Stayed here for three day and two night on our way through,  Overall the property is showing it age.  That being said it was a just ok stay.  The room did not feel the cleanliest, the pool areas where fun but the 9am to 9pm windows was restrictive.
    We did not eat here so can not comment on the food.
    I was impressed with the lifeguards on duty and am sure kids are safe here.

    Yes the Tornado water slide is a lot of fun and highly recommended.

    I think next time in the "DELLS" will stay somewhere else.

    22/08/12 | Link | Rating: 3.0
    27. Brendan T.
    Ok, if my niece, nephew, or my two kids wrote this review it would be 5 starts but since it's crotchety old me it's 3 stars. We stayed for 3 nights over the 4th and while the water park was a huge hit I was less than impressed with the horrible and expensive food (outside of excellent brats of course, it is Wisconsin after all!)  For drinks $12 mojitos and margs is pretty steep so you better drink beer. The outrageously priced "condo" room only had one decent bed out of three in the room along with stained couch cushions. The staff were all very pleasant but I felt like a trapped animal to go with my plastic purple wristband.

    09/07/13 | Link | Rating: 3.0
    28. Odranre B.
    Spent two nights there with our nine year old and four year old children.  It was just the right place for families with kids under ten and just large enough not to be overwhelming.  Loved the waterparks, the sweet shop sells huge and delicious brownies among other delectables, and most of all, the atmosphere there was comfortable.  Huge downside, the bathroom smelled really moldy and there was obvious mold damage everywhere on the walls and ceiling.   They need to address that immediately!

    16/08/12 | Link | Rating: 3.0
    29. Angie M.
    We had so.much.fun!  The rooms are nice, although expensive, but housekeeping takes good care of them each day.  Our room included a mini-fridge and a microwave (I think they all do).  

    The waterpark has lots of interesting options.  The lazy river indoors was a little lame; I too thought it would go throughout the entire park, but it didn't.  There were several places for youngsters to play (our son was 18 months old at the time of our visit and he had a blast).  The one thing I would ask, is that they allow parents to take their children on more of the slides---with younger children, this is helpful.  There were only about two slides in which lap riding was allowed.  They take safety very seriously, as they should, but I wish we could have tried a few more of the smaller slides with our son.

    The restaurant was good; but overpriced.  The children's meals come with Wolf Ears, which is a cute little headband.  Unexpected and fun, but not the most affordable option so I wouldn't recommend eating there every meal, if you're on a budget.  

    MagiQuest:  We didn't really get in to this too much due to the age of our child.  It is very loud and animated.  Most of the children that we saw using their Magic Wands seemed to be having a great time.  I enjoyed it too, until my husband made fun of me for being a "gamer."  :)

    Each evening they had story time at the clock tower in the lobby.  This was a short show with the clock "coming to life" and the animals singing and dancing.  Then an employee read a good night story.  Very nice idea!  

    I recommend the Wolf Pass if you go.  It provides you with game tokens, a stuffed animal (like Build A Bear but with lodge animals), a wand and games and MagiQuest, a large soft drink in a souviner cup, outlet mall coupons and maybe a few other things that I'm forgetting right now, but overall I thought it was a great deal.  

    My only suggestion would be this; the lodging is kind of expensive, but the rooms can sleep several individuals.  Get some fun people together and share.  That will make it an affordable expereience.  I definitely want to go back to the Lodge in the future when my children are older.  

    I was also singing the "Goin' to the Lodge... Goin' to the Lodge" tune from the commercials for like a week before and after returning!  This place just puts you in a nice, happy mood!

    12/08/12 | Link | Rating: 4.0
    30. Dan B.
    Spent this last Labor Day weekend at the Great Wolf Lodge, and it was better than expected.

    My wife and I don't have kids so when her family wanted to spend the weekend at a family water-park we were very skeptical. As a rule, tons of wet kids running around while their bad parents turn a blind eye is not something I enjoy. This time around Great Wolf made it tolerable.

    My niece and nephew had a great time playing in the water, bopping around the arcade, and doing arts and crafts. The adults were able to find an alcoholic beverage when they needed one, and our accommodations were clean.

    More importantly it was not overly crowded. Great Wolf does not allow non-guests to enter their water-park, so it's not full of locals or people who are staying on other properties.

    Sara and I, will not be staying their on our own, but if the family wants to go back we won't run for the hills.

    18/09/12 | Link | Rating: 3.0
    31. Dee A.
    I really expected something better figuring what we paid. Our room was dark and smelled. Everything looked pretty old. The water park is nice but only for children 7 and under. The older kids will be bored.
    My experience with key lime was much better.

    30/09/12 | Link | Rating: 2.0
    32. George T.
    Great place for kids. Priced fairly for all the free water park stuff to do & close to Cascade mountain-4 star.
    The rooms are small and sink is in the room-which wakes other people-2 star. Their phone system is poor & there is a disconnect between central reservations & local reservations-2 star.
    Food & service in their restaurent-2 star
    Friendly staff-5 star.
    Since the kids enjoyed the stay-would return.

    15/03/13 | Link | Rating: 3.0
    33. Natasha M.
    I had a great time. I was here for my brothers hockey tournament a couple weekends ago and it was amazing. The water park is huge. They have hot tubs, tons of slides, a wave pool, etc. They had a sweet shop and if you wanted Starbucks they could make something. They had a breakfast and lunch/dinner buffet but I do that. They had  bar in the pool area and by the sweet shop which also had a few tables if a family wanted food. They also had a little gift shop. Everything is pretty much located by the lobby and everything is easy to get too. Also they had an arcade by the pool entrance. This place has a lot to offer and a lot of activities. And there is also a lot of restaurants and a mall in walking distance although it was freezing the weekend we went so we drove lol. But yeah a great place and I had a blast and I'm in my early twenties. Trust me it's for everyone.

    03/12/13 | Link | Rating: 5.0
    34. Brad V.
    DISCLAIMER: My family & I stayed only one night because of an illness. We didn't get to experience all this establishment has to offer.

    That said, I'll start with a few minor details. The place is clean and well-kept. The staff is nice & helpful. Check-in only took a few minutes. Upon checking in they give you a wristband to wear while staying there. I guess it's so you can get into the pool area. But it's annoying because you have to cut the wristband off to remove it. Thus you have to wear it during your entire stay.

    The other little annoyance is that the entrance to the lobby area has no automatic doors. You have to pull the doors open. Yes, it's the end of the world. But when you have luggage you need to roll in PLUS a toddler, it's a pain in the rear.

    Our room was nice. Once again, well kept, clean, and all the lights and appliances worked. We had a small fridge, sink and coffee maker. There was a nice couch next to the bed. Our view from the window looked onto the parking lot, but it's Wisconsin, no one goes there for the view.

    It was also quiet. We could hear muffled voices in the hallway if they were talking loud. And if someone was running down the hall we could hear that too. It was par for the course as far as hotels go.

    A big plus for me: FREE WiFi. And it was good WiFi too, not slow at all. Even while I travel I like to stay current on the news using my iPad.

    The entire place resembles a log cabin. It has a rustic feel, which seems to fit perfectly with cold and snowy weather.

    From my very short experience there, I'd recommend this place if you're looking for an indoor water park. We only saw a small portion of the park area and it looked like a lot of fun.

    29/12/12 | Link | Rating: 3.0
    35. Kyle C.
    Great Wolf Lodge is one of the better resorts I've stayed at in the Dells. The water park is inclusive, so it is usually not too crowded, but it is a little smaller than some of its competitors. Additionally, there is limited outdoor parts to it. They do have a ball area game which is fun for kids to play in and the log cabin theme is actually nice for the area. I would stay again.

    18/12/12 | Link | Rating: 4.0
    36. R D.
    1. This resort is geared towards 10 and younger
    2. Get the cabana, worth the money
    3. Tornado was the star attraction along with the outdoor waterside, otherwise water was too cold (due to the weather of course)
    4. Staff here is amazing, had great service from the bar, to the restaurant, to the girl handing out towels to Ariel at the front desk.

    We had a 16, 17 and 20 year olds with us, and even though this resort is mainly for little ones, they had a really nice time.  I asked them what would they change and the only thing was to add a teen only spot for water activities, with a swim up juice bar in pool.

    05/07/13 | Link | Rating: 4.0
    37. Patrick T.
    I reduced my rating from 4 stars to 3. After contacting the manager multiple times about our stay I have received no response. I got the impression that they really don't care.

    24/06/14 | Link | Rating: 3.0
    38. Greg H.
    Lots of annoying things

    I went with my wife and our 3 year old daughter. Overall we had fun. The water park is impressive for a hotel/resort. But there are a few things that were really bothersome and need to be addressed:

    1. We arrived at 3 p.m. and had to wait in line for 40 minutes to check in. That's unacceptable.
    2. There is no safe in the rooms. It's a "resort" so they should act like one and provide basics. We had to just leave our laptop, wallets, and iPad in there and hope for the best. Since most of the day is spent at the pool, you don't really want to take that stuff there either. Evidently, there's a locker you can rent, but that's annoying.
    3. The pool towels are terrible. Small, thin, and stained. I'd considering bringing your own.
    4. The room only had one electrical outlet over by the balcony to plug things into. The hotel seems really old, so they haven't joined the 21st century where people have things to charge like cameras, phones, tablets, and laptops.
    5. The hotel only provides bar soap and "bubblegum" kids body wash. Really?
    6. We got a $7 temporary "tattoo" for our child. It's basically glue and glitter. Although it's advertised to last up to 7 days, when she was done, the tattoo artist told us to avoid sunscreen and water. We're checking into a water park... the tattoo lasted about a half-day.
    7. The hotel buildings where the rooms are have a back door that can lead to the indoor water park. But the water park doors are exit-only. So you get lectured if you try to enter. However, if you do exit them at the end of the day (the quickest way to get back to the room), the doors back into the accommodation buildings are sometimes locked. And the key cards don't work in them. So then you are forced to bang on them until somebody walks by or go back to the water park "exit only" door and get another lecture.

    All these things might keep us from coming back. It's advertised as a "resort" but they aren't up to resort standards, in my opinion.

    25/07/14 | Link | Rating: 2.0
    39. Lei L.
    Very much enjoyed our stay at the Great Wolf Lodge and can see ourselves coming here in future years! We booked our stay online. Prices are high but I think that it is worth it for the conveniences. This place is PERFECT for families with children, lots of different rooms, suites, kid friendly bunk beds etc. We stayed at a suite with 1 bedroom with a king size bed, the living area had a full size bed and a pull out sofa so could easily accommodate 6 people. The website says check in is at 4PM but our room was ready at 2:30. The water park is only open to people staying at the lodge, so no long lines for us. The indoor water park was a balmy 84 degrees, multiple slides, wave pool, lazy river, a crazy ride called the howling tornado which I went on twice and nearly had a heart attack both times (definitely wouldn't recommend it for the faint of heart). There is a small shop for swim suits and a food stand that sells things like hot dogs, chicken fingers, fries, beer too within the pool area and you can just charge it to your room which is great when you get hungry while swimming. We did also get late check out for 2PM (usual check out is 11AM) for an extra 35 bucks.

    Things we loved:

    -Great water park, big with plenty to keep us busy
    -Good food, we ate at the restaurant downstairs, a little pricey but delicious and convenient
    -Proximity to the outlet mall, walking distance for those who do not want to swim is perfect!

    09/09/13 | Link | Rating: 5.0
    40. Abe M.
    This was a good experience, if anything to fulfill my wife's childhood dream of coming to WI Dells.  So there are basically 4 parts of this place to review; the hotel, the restaurant, Magiquest and the water park.

    The hotel was great!  very nice people working and the hotel room was awesome!  Microwave, fridge, bunk beds for the kids, and comfy bed.  The maids came in and even tucked in my daughters dolly when they made the bunk beds.  Now that is the little stuff that gets noticed.  

    The restaurant was cool.  I liked the decor.  The food was okay and I expected more out of a $7 kids meal, but I guess you're paying for the headband wolf ears too. While it is convenient to eat here, there are better places in the Dells to eat.  

    Magiquest was an unexpected surprise, mainly because my son loved it more then the water park.  He was able to complete all the quests and adventures in a day.  There was a lot of running around the 4 story building and looking for random pictures on the wall and opening up treasure chests.  The dragon fight was probably the best and hardest adventure.  While this is a little bit pricey, it is good for your entire stay.  This is a definite must if you're staying here.  

    The water park was fun and had some very attentive lifeguards.  You can tell they take safety seriously here.  I was expecting more from the hype of the lazy stream thing.  Here I thought it went around the water park, but it was still fun.

    03/01/12 | Link | Rating: 4.0
    41. Mickey L.
    Amazing as usual.

    Huge clean rooms, very modern.

    The waterpark is incredibly fun and really clean. Barely showing any aging at all. Of particular note are the kids who staff the waterpark. Amazingly friendly, and they are highly attentive during their lifeguard shifts.

    Only one ding - my credit card was not activated for charges to my room.  Every other hotel I've stayed at has done this. So I ordered three lemonades for my kids at the waterpark - only to be denied, as I was unable to charge to the room. They said I needed to go o the front desk. It would've been really nice to know this upon check-in. Especially since you're not running around with your wallet at this place.

    Will definitely be back next summer!

    29/06/13 | Link | Rating: 4.0
    42. Yolanda G.
    I've stayed at both the wolf lodge & kalahari
    Overall I loved the rooms and the amount of things you can do at kalahari but the wolf lodge have a great waterpark! My daughter loved how the bucket would fall with all the water, she loved scoops pedicures!!!!!!! She loved how they had story time at the clock tower and how violet the wolf would come out and coloring her t- shirt.
    We didn't like the room so much it was pretty standard ( next time we will defiantly try upgrading, reasonably priced though) and the food was expensive and not good :( however I think we will definitely be returning to the wolf lodge again.
    My advice: buy food from outside the hotel. & buy the paw pass (great and defiantly worth it!)

    Great for small kids and scoops is great for little girls!!!!

    25/04/14 | Link | Rating: 4.0
    43. Karen S.
    I teach seniors in high school, and we've taken them on a retreat to Great Wolf Lodge for the past two years. Our actual experience at the resort was fine. The staff is friendly; the rooms are clean and nice; the water park is satisfactory (but better suited for little kids).

    This year, I was in charge of booking the rooms, and our sales representative couldn't have been less willing to work with me and our budget. She did offer me a discounted price on the rooms for a large group (we booked 18 rooms), but that was the extent of her help. The total price she gave me was out of my budget, and when I tried to negotiate a better deal, she refused. I asked her to waive the $12.99/per room "resort fee," which she told me included morning paper delivery, internet, and coffee in the room. When I assured her my students wouldn't be using those things and she should even include that in our contract, she refused. When I suggested that the resort wouldn't be full that weekend and we'd be providing business to the resort and surrounding area, she insinuated that it would cost just as much to accommodate us as it would to pay for housekeeping to clean our rooms.

    So you would rather not have us as guests so you can save on housekeeping costs? Fine. Next year, we'll stay somewhere else. Thank you, Sales Rep, for making that decision for me.

    04/06/13 | Link | Rating: 2.0
    44. Erin G.
    Not impressed.   Very outdated and horrible customer service.   Our room still wasn't ready over an hour after check-in.  The 'upgraded' room we received has elecrical wires hanging out everywhere and the furniture is broken and drab.

    The restaurant choices are horrible.  The food is not good and they offer very limited choices.

    The "indoor waterparks" are really just one waterpark broken up in 3 poorly designed sections.  It is not convenient at all for those with young children and there isn't much to offer for older kids.  Don't come for the lazy river.  It seems like the people designing it were lazy and didn't finish it.  

    If you're in or near Chicago save the gas and go to Key Lime Cove.  If you're in Wisconsin you'll have a much better time at the Wilderness down the block!

    17/02/14 | Link | Rating: 2.0
    45. Drew H.
    This is our first time coming to the Dells outside of summer time and the first time staying at Great Wolf Lodge.  Starting with the positives; our kids ages, 7,6 and 4 enjoyed the room (Wolf Den with bunk beds) and found plenty to do in the Waterpark and arcade.  They also had nightly kid activities which was appealing.  Now with all of our concerns; in the room, we found Cocoa Puff cereal in the bedding of the upper bunk bed, which led us to believe the bedding wasn't changed.  The Waterpark itself was poorly managed (mind you, this was over the busy MEA weekend). A number of slides were shut down due to lack of staff.  Hours of operation in certain pool areas ended early because of understaffing.  They kept running out of towels and there was no staff on hand to clean up tables in between guests.  The layout of the park itself was very disjointed.   This made it harder to keep track of little ones.  The main restaurant service was slow.  The food was not appetizing.  Some of it was cold, egg whites served were loaded with butter and the kids pancakes looked like and tasted like they had sat under heat lamps.  Our recommendation would be to find a different place to stay.

    19/10/14 | Link | Rating: 2.0
    46. Mallorie G.
    My family and I have stayed here 5 or 6 times over the past 8 years and always have a great experience.

    Plenty to do for the young and young at heart. My sister and I are 22 and 19, (and have brought our friends!) but we still have a blast at the waterpark. Huge wave pool, decent selection of slides, hot tubs, wave pool, and the tornado. The waterpark isn't huge, but there is a nice variety. They also only allow hotel guests in the waterpark, which prevents overcrowding. Arcade is nice and a fun break from the waterpark. Lots of activities always going on for the kiddos.

    The rooms are always clean and the staff is always friendly and attentive.

    There is a spa on the property called "Elements." I have not been there, so I cannot review that. I've looked up prices, but I really only have chain massage places to compare to. I feel like the massages are on the more expensive side, but you can't put a price on a good massage. The waxing prices seem decent, however.

    The place is a little pricey, but they ALWAYS have email and Facebook specials, as well as Groupons.

    I find the restaurants on site mediocre and overpriced. Everything about them screams MEH. We never eat at the hotel unless we are desperate. Take a trip to MACs in downtown Wisconsin Dells for a meal.

    4 out of 5 stars. If they are ever able, they should expand their waterpark. They definitely need to work on their food. They should take a note from their sister hotel, Blue Harbor Resort in Sheboygan. Probably the best meals I've ever had at a hotel. Reasonably priced, too. Fun place to bring the kiddos or kick back with the family or friends for a few days.

    13/10/13 | Link | Rating: 4.0
    47. jOanne A.
    Outdoorsy, log cabin themed resort that continued the theme into the rooms.

    The rooms we very gaudy, looked like they were designed in 1990. We had a 2 bedroom, 1 bath with kitchen, living room and balcony. It was NOT spacious at all. They tried to jam pack everything to sound like it was a great deal but I think the 2 Br had the same amount of space as the 1 Br at Kalahari.

    The only nice thing was that it wasn't too far from Walmart, so you could utilize the kitchen in the rooms and that they had a water park attached to the lodging. Having to drive back to your hotel to shower is a pain in the arse.

    Would we ever stay here again? Only if everything else that had a water park attached was booked.

    27/10/12 | Link | Rating: 2.0
    48. Adam H.
    I'm going four stars on the review.  It's a nice place and was a lot of fun with a two year old, but does have some drawbacks.  

    Rooms:  We had a double queen with sofa and it was decent sized and clean.  Fridge and tiny wet bar area with it.  Microwave in room as well.  The wall HVAC unit was a bit tough to get calibrated to the temperature we wanted.  It felt like it was either 90 degrees or 60 degrees and finding somewhere in between was difficult.  

    Building:  This is it's own entry because I don't know why this building seems like it's 100 years old.  Our room shook every time a door closed in our wing of the hotel.  It's crazy.  The first night the lodge was pretty empty so we only noticed it 20 times or so.  The second night it was more full and it was a constant shaking of the walls and noise from every door closing anywhere in the wing.  It's annoying.  I expect kids to be kids and them running around doesn't bother me at all, but this isn't even that.  It's not noise from voices or feet, it's mini earthquakes every minute.  I've never heard (or felt) anything like it.  

    Food:  Typical overpriced hotel food that wasn't particularly good or bad.  You're paying for the convenience of taking an elevator to your dinner spot.  What I expect when I'm at a place like this.

    Waterpark:  I've been spoiled with going to a much larger local property for the last five years.  This one is much more small kid friendly.  The room with the splash bucket is cool and most older kids will have fun in there.  Mine was a bit too young for it and stayed in a small pool area.  The wave pool room is decent sized and has some cool slides and a decent small kids sized area.  The wave pool is probably 80'X80' and makes about 2 foot waves.  It's pretty small when you compare it to others, but functions just fine for people under 12 years old.  The third room is the first you come into and has the hot tubs and small pools with basketball hoops.  It has 4 small (50' long) slides for kids and a couple 100' slides.

    Lifeguards:  Some of the best and most professional I've seen.  There are a lot of them everywhere and are very friendly and helpful if you need to ask them anything.  They are very thorough and attentive to the happenings in the pool areas.  

    Arcade:  They market it as some huge deal and it's not.  A little on the smallish side but big enough to go have some fun in.  

    So overall a nice experience and I'll probably be returning until our son is older.  For people with kids under 10-12 this is a great place to go.

    11/11/13 | Link | Rating: 4.0
    49. Brian G.
    If your kids are under 10, GWL is your new best friend. They will have a great time, and as a result, you will too. Honestly, everything is just a little better than it has to be. The pools and water play facilities never end, and your kids will drag you around them like a small dog on a leash. Just go, get wet, order a drink from the poolside bars and be glad you can afford room rates about 1/3 higher than they'd be without the water attractions. Surprisingly and happily, the food is much better than it really has to be and much cheaper too.. I can't recall the last hotel I sated in with this good a price-value ratio for food. Don't come for luxury..come for fun, and you will get more than you paid for.

    24/08/14 | Link | Rating: 4.0
    50. Sean B.
    Celebrating New Year's Eve here with family and friends. Last night was Dec 30th, our first night. Water park is fine, with the exception of drains that emit a slightly foul  odor. The hotel room is a different story altogether. Paying nearly $300/night for the room. The beds are atrociously uncomfortable. One mattress looks like a bowl. The pullout sofa is worse. Our family of four did not sleep last night. Fire alarm went off and I called the front desk-- twice. No one answered, so I walked down. Couldn't get a straight answer, but the attendant said they would handle it. For dinner we tried the Lodge restaurant. Two-thirds of the restaurant was empty, but it took 10 minutes to get a drink, 25 minutes to get appetizers and 40 minutes to get our entrees. My daughter and I ordered Shrimp & Lobster Pasta ($21). What they served didn't include lobster. I called the server over and she acknowledged such and said she'd talk to the kitchen. A short while later (5 minutes) someone walked over to confirm they were out of lobster. He disingenuously offerred 25% off the entree. Should have been full comp. They would have charged us full price had I not said something. Take it off the menu, otherwise it's false advertising. Wife had a veggie burger, a microwave patty that was unremarkable and dry. Son had a cheeseburger, also unremarkable. Two margarittas, two smoothies, a small plate of calamari and 6 potstickers. Bill, before 25% discount, was $128. Won't eat there again. New Year's Eve is tonight, so we'll see how that goes. Stayed at The Wilderness Resort two years ago and had an excellent experience.

    31/12/14 | Link | Rating: 2.0
    51. Erick R.
    Good time with my wife and three year old. Highly recommend the paw pass for a list of prepaid activities for your kid. Get a refillable soda bottle and magiquest first thing. Don't forget about knuckleheads indoor amusement park across the parking lot. Fun is to be found for all ages.  WiFi stunk.

    03/06/14 | Link | Rating: 4.0
    52. Karen R.
    The food at the restaurant was overpriced and not good.

    It was clear (weather-wise) when we arrived, but there was snow on the ground and instead of throwing some de-icer or a little more effort with a shovel, they just threw out some construction horses on the sidewalks so you cannot get around them with their offered luggage dolly.  

    The microwave in the room did not work correctly.  The button to open the door stuck in so you had to jiggle it to get the door to stay closed.  

    We tried to order room service and get a pizza brought up for dinner.  I tried calling them via the room phone 3 different times and they never picked up.  We had to walk down there and either order it in person and wait to take back to room or eat at the restaurant.  Eating at the pub there was not ideal since we have little kids and we were seated next to the bar and the language flying around was not meant for small ears.  

    The bed was very hard and we did not sleep well, but the pillows (both quantity and quality) were nice.

    The water park was great! Both the kids (twins age 7) and adults had fun.  

    The staff is friendly and we have one more day of stay here, so, hopefully it will get better.

    01/02/14 | Link | Rating: 2.0
    53. Wayne D.
    Stayed for third time in as many summers. Had a great time. We got a kids cabin room that overlooked the tornado ride. The room was in great shape and my 7 year old loved the cabin and own TV. The staff was friendly and helpful, the water park has lifeguards everywhere and really make you feel secure. In the wave pool saw them place the test dummy and time a guard. It was quick and efficient. Only issue is that some of the rides needed some TLC not all the pipes and valves in Fort Mckenzie were working. Also after 3 years we have done all the rides so it may be time to check out other places, but may return to Great Wolf.

    02/08/14 | Link | Rating: 4.0
    54. Margaret S.
    My family (9 adults and 4 grandchildren) were guests here this last weekend and had a horrible experience during our visit to the water park. My son in law was holding my granddaughter who just turned one year old as she got used to the noise and excitement. There is a feature with a large bucket of water that dumps from time to time and within seconds of entering the park they were drenched without warning. The baby was hysterical and frightened but thankfully unhurt. That ended her first water park experience and frankly ruined the visit for the rest of us. It is my understanding that a bell usually warns people below when the bucket will dump, but they heard no warning and the bell didn't ring any time we were in the water park. For the sake of other little ones and their families I hope great wolf looks into this problem. Having spent more than $1200 for our one night stay it is safe to say we won't be back.

    23/03/15 | Link | Rating: 1.0
    55. jean h.
    This was our 3rd Trip to the Great Wolf and most likely our last. We were using a gift certificate for a nights stay that was given to us 5 years earlier when they did not have our room ready 3 hours after check - in.

    Pros - We rented a cabana for $99 a day for two days. They stock it with about 25 drinks and you have a safe to keep your valuables in. Definitely worth it.

    Beds were pretty comfortable and the sheets look clean and bright.

    The maids we saw in the hallway were all very nice

    Cons - The sewer grate in the Cabana kept smelling like - well, sewer.

    $6 for a tiny cup of Macaroni and Cheese at the Snack Stand

    My husband got a pretzel with mustard and it made him feel sick.

    The woman's bathroom in the pool area was disgusting. 3 out of 8 stalls were out of order. A fourth had no toilet seat - 2 were filthy.

    The lifeguard attendant at the Tornado had horrible body odor.

    Our room had - there is no way to say this gently - a poo finger print on the roll of toilet paper. We also found clothing from the last person there.

    The beautifully painted kids room and some scuz on the wall that needed to be washed down.

    Pools are fun but there are none that done do anything that you can swim in except for one outside. It was freezing so we couldn't use this one.

    Years ago they had a separate building with FREE balls that you could shoot at each other and run around with. This was fun for ages 2 to 102. They have replaced this with some magic thing geared towards younger kids - for money.

    28/07/14 | Link | Rating: 2.0
    56. Karen H.
    For my 100th review, I'm excited to updated my Great Wolf Lodge review!

    Just returned from a Spring Break trip to the Dells. Bought a great deal from Amazon for a 2 queen Black Bear Condo for only $159/night. We were able to combine two nights. Taxes and fees came up to an additional ~$70. I love the fact that they only allow hotel guests to use the water park and that they don't sell passes to other visitors. This limits how busy the water park is on any given day. This place is perfect for younger children and families. Anyone older than age 12 will likely be bored with this place. The room was nice and clean and had a gas fireplace, two queen beds, a sofa bed and two TVs. Nice perks also included a microwave, coffee maker and mini fridge. The kids (ages 4 & 5) had a blast in the hotel room and the water park. I appreciate that there are many life guards and upon observation, they pay VERY close attention to the water and never get distracted or take their eyes off the pools. There are plenty of free life jackets for the kids to use. I felt very safe bringing my children there. We had a nice time and we are already looking forward to our next trip back.

    03/04/14 | Link | Rating: 5.0
    57. Angie W.
    The muffin I got from the bakery had mold on it.  The toilet was broken.  Horrible stay.

    19/03/14 | Link | Rating: 1.0
    58. Liza P.
    Bah.  Room--not so great. Fairly clean, outdated, uncomfortable beds. World's tiniest bathroom. Hotel staff-nope. I don't remember one pleasant person. From the one staff member present at the front desk during check-in, with a long line of people to check in, to the waitress who chastised my child for wasting food--we did not have good customer experience most of the time we were there. Too pricey for the experience we had.

    We did get good customer service from the young lady in the gift shop--she was really sweet with my kids  when they came in to get their tattoos and stuffed animals.
    And the other nice thing about it was the waterpark.  It seemed geared towards younger kids--my kids were tall enough to go on everything, and it was easy to keep them entertained.
    I probably would not visit this particular Dells destination again.

    27/01/14 | Link | Rating: 2.0
    59. Michelle A.
    Nice hotel for the price -there is plenty to do with the water parks both in and outdoor,arcade.magiquest,spa ect..  We got the "paw pass" for the girls and for $60 you get a wand and game at magiquest, a build a bear type animal,swim goggles,a sports bottle with soda,scoop of ice cream at the ice cream shoppe, and candy.  Pretty good deal.  Rooms are pretty basic but you don't come to the dells to hang out in your room anyway.  Beds are comfortable enough, the staff here has been very friendly and helpful.

    01/08/14 | Link | Rating: 4.0
    60. Gigi S.
    Overall I thought the place was very nice and our 2-yr olds had a blast.  I would recommend this resort if you have younger children.  

    The water and the park itself was very nice and warm.  Everything in the waterpark was clean, although some of the slides and play equipment needed updated (kids didn't care, though).  Life jackets were provided and available at several places within the park.  Towels are also provided but you can't take them with you (bring your own towels or other coverup).  The park was never busy the entire time we were there.

    We had a loft condo and it was a ways to the waterpark, but not a big deal.  I needed the exercise!  The room itself was nothing special really.  We had a sink drain clog, but maintenance fixed it immediately.  Ladies note - they do not provide hair conditioner!  Our bathroom was HUGE and had 2 sinks.

    We ate at the Loose Moose Bar & Grill and it was very good and average priced.  I did not enjoy the Sweet Shop, though.  The cookies were rock hard and the ice cream and other treats were overpriced.  

    They have a story time every evening and it was ok to go to once... our 2-yr olds were not interested and we left early.  It was a little creepy actually with mechanized animals and people.

    The Cub Club they advertised on the website wasn't really what I expected.  They had some coloring pages and puzzles in the lobby and that was about it.  One afternoon they had a lady making balloon animals and another painting faces.  You can also buy t-shirts and bags for your kids to color ($$).

    Very pricey place so try to find a deal.  I would recommend dining out to find a better bargain (especially breakfast).  The service we had was great - no complaints there at all.

    Some reviews mentioned them trying to sell timeshares with a parking pass, but that was not our experience at all.

    04/03/14 | Link | Rating: 4.0
    61. William B.
    Great Wolf Lodge is definitely the stuff that Children's dreams are made of! My wife, kids and myself are blessed with a treasure trove of memories and will definitely revisit to create more! The waterpark is quite expansive, the rooms are appropriately themed and clean, the location is perfectly situated just far enough from the Dells attractions, and unlike some competitors, you don't have to drive all over the map to visit multiple small parks. Great Wolf is perfectly self contained. We'll be back soon!

    29/06/14 | Link | Rating: 5.0
    62. Marissa M.
    We have stayed in a couple of different resorts, but this time we stayed at the great wolf. I loved how they had different activities for children throughout the day!! the overall atmosphere was great. we went to the waterpark in the afternoon and later in the day we finished off by going to the arcade room. My son had an awesome time!!

    26/08/14 | Link | Rating: 4.0
    63. Costel M.
    We been in Wisconsin Dells resorts for past 14 years. This one was one of the best we ever been at . I would return and recommend  it to everyone who wants to have a quality time

    15/11/14 | Link | Rating: 5.0
    64. Kao V.
    Comparing Great Wolf Lodge to Kalahari, Wilderness, Mt. Olympus, and Chula Vista, my kids who are 8-13 years old definitely prefer this place over any other in the Dells.

    The last time we went it was in the summer of 2013 so the outdoor area was open. They raved about the water slides, the Tornado, and the wave pool. There were plenty of hot tubs as well. I love the fact that it's not open to the public or connected with the other small hotels so it's not as crowded even in the summer.

    The lifeguards were plentiful and knowledgable. They helped the kids get to where they want to go. They were active and not like other lifeguards I've seen where they were bored and half asleep.

    The rooms were spacious and comfortable. They had a sitting area with a sleeper sofa, two Queen beds, microwave, and fridge. They also have free shuttle to Tanger Outlet and Ho-Chuck casino. The arcade was small but enjoyable for the kids. They can't wait to go back!

    23/03/14 | Link | Rating: 4.0
    65. Vance C.
    Great service! A little run down but awesome for little ones. It could use some updating, but overall it's a very entertaining place. They have a kids bedtime story that I highly recommend. Good food as well.

    31/05/14 | Link | Rating: 4.0
    66. Kelley S.
    This place was a nice family get-away.  I'm not sure it's my favorite, in-fact I don't think I've found our favorite yet, but this was better than the last one we went to.  Check-in was a breeze and the room was quite nice.  We stayed in the "condo" area but it's not like other places in that it only had a microwave and mini-fridge.  No plates, stove, glasses etc.
    The condos are also quite hard to find, this place is kind of big and seems as though they added on over the years because everything is disjointed.  You can only get to the condos from the 2nd floor.  Would have been nice to have this mentioned or otherwise given a map when we checked in because we really wandered for a long time our first time going back to the room.
    The water areas are also a little disjointed.  There are kids areas in all three rooms.  The best kids slides are all together and quite nicely designed as far as aesthetics go, however you cannot see your children when they go back to get on the slide if you are in the pool waiting to catch them.  I realize this "complaint" would only apply to a very limited age group, but my son is within that age group.  So we needed two people to have him going down the slides instead of one needed at the other place we went to since we could see him at all times at the other place. These kids slides were better though.
    We bought the Cub club package which was like $40 but included a shirt/bag or pillowcase for them to color with fabric markers, a glitter tattoo, ice cream, a stuffed animal to fill up there (like build-a-bear) - like 8 to choose from, candy and goggles.  Well worth the cost and my son had fun picking things out and doing it all.  You can do all of these things on your own time, they punch them off as you do them so I recommend getting the tattoo on your way out after you swim, even though ours survived it would have lasted longer if we had got if after.  
    My biggest issue was that they were out of pretty much everything when we were there.  They had two kinds of ice cream and like 2 kinds of soda and kept saying that things were broken or they were waiting on a delivery but then mentioned it had been like a week.  I realize we were there on kind of off-days in the off-season but I don't think that makes it acceptable to treat guests that come during this time with sub-par selection/services.
    We may or may not be back here.  We will definitely go back to the Dells many times, whether we return here will depend a lot on price and if we find our favorite place in the meantime.  I am definitely still searching....

    04/10/14 | Link | Rating: 4.0
    67. Monty M.
    As others have mentioned the rooms were dated but that really didn't bother me much. The smell of the room on the other hand was not pleasant. It had a damp and musty smell. My wife thought it kind of smelled like urine. Ugh. In comparison to a larger and well known resort nearby we thought the activities  were limited. Our almost three year old has fun anywhere so she really didn't notice.

    Our room, 446, was next to the hotel service entrance and elevator. This was a bad experience. The truck making its delivery at 4:15 am with its backup beeper as it backed into the dock woke my little one up. Then they started stacking things pretty loudly in the hallway. We missed story time the few days we were there so I can't really comment on that experience other than it's held in the main entranceway with everyone seated on the floor. Good luck trying to get to the elevator with a stroller if your returning from another venue.

    There were a few other annoyances about the hotel not worth mentioning. Overall we were really disappointed with our stay and will not be coming back. There are other resorts with more activities worthy of my $$$.

    12/07/14 | Link | Rating: 2.0
    68. Brian C.
    Very fun time with the family.  The water park is great, tons of stuff to do with the kids.

    Check in process took a long time, but that was the only problem we had with service.

    The breakfast buffet was very good and actually reasonably priced, as this place is expensive to stay.

    29/07/14 | Link | Rating: 4.0
    69. Sandy L.
    Don't sleep in if want room to be cleaned. They don't come back if missing the morning cleaning time frame, even after MANY requests that afternoon & evening.

    29/12/14 | Link | Rating: 1.0
    70. Tonya K.
    So we live in Arizona and wanted to check out Wi Dells w our kidos.  We booked our stay and were excited when we arrived.  Our room was great (log cabin bunk beds for the kids) however the water park was less than ok.  The indoor temp was frigid , half the slides were shut down, the hours of operation were reduced and there weren't any places open to get food or drinks.  I was less than pleased since I had talked so highly about this place to my kids!  I decided that we needed to check out a neighboring resort.  We chatted w the front desk manager who was very sweet, understanding and who tried to accommodate us however it wasn't about a reduced room rate or a free meal, it was about creating memories at the water park.  The manager kindly refunded our room and we left.  I don't think I will ever retune here!

    06/10/14 | Link | Rating: 2.0
    71. Greg M.
    We had such a nice time here. The water park is fantastic, very well-maintained, backed by very attentive lifeguards and staff. You can tell how vigilant everybody is that's working at the waterpark. I was impressed by the accessibility features of the waterpark, most notably by a couple of people on wheelchairs and able to zip through one of the playground areas with their kids.

    The rooms are nice as well. We stayed in a 2 bedroom condo unit with a kitchen. One of the rooms was a bit loud by the expressway, while the other room had no windows (and accordingly a bit dark). Still a very nice room at a nice hotel.

    20/07/14 | Link | Rating: 5.0
    72. Lindsey L.
    I am a bit of a nit picker when it comes to hotels. I get nervous about cleanliness and bed bugs! We were on our way home to Chicago from Minnesota, and decided to spontaneously surprise the kids and get a room in the Wisconsin dells. I had been interested in the Great Wolf Lodge when we were looking to plan a trip to the dells before, so we thought we'd try it out. At 2a, we were given a beautiful room at a great price. The staff was so accommodating and friendly. The kids (7&4) got the cutest little headband wolf ears with registration. Included in the price of the room was four wrist bands for the ENORMOUS water park.

    The room is spotless. Smells clean, looks clean, the mattresses are in bug bags to avoid any bedbug issues. The layout is just perfect. Very roomy. We have a balcony to get some air which is a nice perk for a hotel. The beds and bedding is so warm and cozy. We were VERY pleased (especially with how paranoid I am!)

    We had breakfast at the hotel buffet and it was delicious! Lots of fresh fruit, chef making omelets and the coffee was perfect. We got seated immediately.

    I've read some reviews that have said this isn't the best water park in the dells, but if you have little kids...it's absolute perfection. Even my husband and I are having a blast! There is an out door water park with a pool, kids area, and water slides. Inside the pools, parks and slides are endless...including a wave pool that was so fun. The water isn't merky, it doesn't smell over chlorinated, and there is a lifeguard on watch in every single area of the park. Lots of seating, very safe, snack bar available, chairs to lay out and LOTS of towels available.

    We will absolutely be back here again. So impressed! Thank you Great wolf Lodge!!

    26/06/14 | Link | Rating: 5.0
    73. Steven H.
    Our family of 4 had a great time. A great deal to do daughter 7 and son 6. What is great is that can only use waterpark if registered guest.  So not all that crowded.  However it was Christmas day.  Fun for all

    26/12/14 | Link | Rating: 5.0
    74. Mariah M.
    We had a great time at the Great Wolf Lodge. Check in was easy, no long line but when we went through the main lobby on Saturday morning, it was a very long line to check in.
    Tons of stuff to do. They have a story time at 8pm using the huge display in the lobby. Its pretty cool.
    The water park is nice but one slide was not working but no long lines. The power went out for about 30min and everyone had to get out of the pool and wait, so that sucked. But tons of stuff to do for our 9 year old.
    We stayed in Room 2224 in the Condo section. Great room, only negative was no patio but it was super quiet and the a/c worked great. Even had a fire place!

    30/08/14 | Link | Rating: 4.0
    75. KM D.
    We stayed our first night in the Dells (first time ever!) at Mt Olympus, and let me tell you, when we got to Great Wolf, it was like moving from a 1 star to an 8 star. We only paid $100 more a night at Great Wolf, but they could have charged $300 more and it still would be worth it.

    We have a 6 and 11 year old boy and they LOVED this place. Never needed to go outside, never turned on the tv, and never complained at all! THIS IS AN AMAZING THING WE MAY NEVER REPLICATE! Buy the Paw Passes, because they are worth it. MagiQuest will keep kids of all ages busy for hours, and even grown ups will be amazed at the MagiQuest facilities the kids get to play in during the entire stay.

    The waterpark is clean and warm and amazing. Attentive lifeguards, entire staff is amazing with kids, and on and on. I can't say enough about this. We even extended our stay through Sunday because we were having so much fun.

    Make sure to check out Buffalo Phil's across the street attached to Knuckleheads. Food arrives by train and delights kids and adults. Also, Knuckleheads is such a good time, and there is a bar inside for parents! Trampolines, ropes course, bowling, arcade and all sorts of fun stuff. Your Paw Pass will give you 20% off here so get it before you head over.

    We would stay here again in a heartbeat. I'd give it 10 stars if I could.

    05/01/15 | Link | Rating: 5.0
    76. Elizabeth K.
    Pretty disappointing. I thought the resort was at the same level as Wilderness or Kalahari. It is NOT. Very small resort and waterpark. The lazy river is seriously a joke! Our room was ok, about the same is not below what a Holiday Inn is.

    Our 22 month old enjoyed the kiddie slides.

    The food options were non existent. First, the do not offer room service. My husband got us coffee from the lobby the first day for $8! Second day he ran to Sbux to get good coffee for $5. The cupcake and cookie we got from the "bakery" we're the worst I've ever had.

    If you stay here bring lunch for your room or plan on going out.

    We will not be back.

    11/02/15 | Link | Rating: 2.0
    77. Jason F.
    We had an awesome time at Great Wolf Lodge. It was our family's first experience with an indoor waterpark. We'll definitely be going back because we had tons of fun. We went at the end of May and it was light on guests, which likely helped with the experience.

    They treat kids right. Upon arriving your little ones will receive a pair of wolf ears, which starts the fun from the beginning. There's also an arcade complete with tickets, a mascot, a build a bear style workshop, and other fun games to play. The waterpark was great for our family, but might not be the best for early teen kids.

    15/08/14 | Link | Rating: 5.0
    78. Emily R.
    This was definitely a nice little family getaway spot. However, it was could also be a nice little getaway for young adults. I went with a couple friends and had a great time. There was a little bar area in the waterpark, The however, it was awkward because there were so many kids running around. It kind of seemed out of place. The rides were really fun though. The funnel was my favorite. It was so much fun I wouldn't have minded going on it again and again. The slides were fun too. It was also within good proximity to many of the restaurants and attractions around the area. It was a little pricey, but overall we had a lot of fun.

    06/02/15 | Link | Rating: 4.0
    79. Nicole M.
    We had an amazing time during our stay at Great Wolf Lodge!! They really cater to the kids and keep them entertained the whole time!!! From the pup pass to the watermark and everything else our stay was amazing!! I have two boys ages 8 and 6 and they are hard to please sometimes, but Great Wolf Lodge did it!!! We had a wolf den suit that they just loved with a little wolf den inside with bunk beds and their own tv. Our suite was centrally located within the hotel and close to everything. We really enjoyed the clock tower show and story time as well!!! You made lifers out of us Great Wolf Lodge!!! We'll be back!

    03/03/15 | Link | Rating: 5.0
    80. Erin S.
    Now I know how Midwesterners vacation...forest-themed hotels with indoor watermarks.  

    While I was staying here while on a business trip, the Great Wolf Lodge is a kitschy, themed hotel geared towards families.  About an hour's drive to Madison, the GWL has decent sized rooms and seems pretty clean.  The hotel's restaurants don't offer much in the way of decent dining (the main restaurant was closed during my stay, only the snack bar was open).

    The hotel is right next door to the Tanger Outlets and there are many restaurants and gas stations nearby.  There is also an indoor water park which looks interesting, although I did not have a chance to try it.

    If you are traveling out to Wisconsin to work with Epic, find a closer hotel or rent a car -- the shuttle took nearly two hours each way.  

    All in all, a decent, clean hotel.  Not much else for a business traveler.

    17/09/14 | Link | Rating: 3.0
    81. Milan P.
    So I made a reservation here about a week ago for a trip in March.  As I was looking into water parks in Wisconsin Dells, I realized that there are plenty of better places to stay for about the same rate.  I called to cancel and there were 48 calls ahead of me!!!!  Also, this company also charges $40 just to cancel a reservation 2 months in advance.  Unbelievable!  I have cancelled or changed reservations in the past with other companies and they simply refunded all of my money.  This $40 fee is really not that much, but it shows how terrible they are in customer service.  I have never walked into a great wolf lodge, and I never will.  Enjoy your $40.

    25/01/15 | Link | Rating: 1.0
    82. Therese K.
    Our family of 4 just spent spring break there and we will probably return.

    The pros:

    The water park had plenty to do for a 5- and 3-year-old.  I really liked that there were "big kid" slides my little one could go on (they pretty much all empty out into a shallow pool and he wore a life preserver the whole time).  As other reviewers have mentioned, the life guards were VERY attentive and professional.  I felt like it was a safe atmosphere for my kids.  That said, I stuck like glue to them (up and down slides, in and our of pools, etc) so plan on this being a very active vacation for you too if you have very little ones.

    The resort seemed clean and well maintained.  

    The room itself and the food seemed pretty reasonably priced.

    It was not overcrowded even though it was spring break (there were lines just nothing as bad as I was expecting).

    The kids loved the characters who came out at story time.  I wish the resort would do more with them (e.g. breakfast with the characters or have them out and about in the resort during the day...the kids just loved them and wanted to meet them all while we were there but only saw 3 at the formal evening story hours).

    The cons:

    They make their money on up-charging the heck out of things.  I got my daughter what ended up being a $54 30-minute pedicure at the "Scoops" salon.  She had fun and it was a cute idea but this was a total rip-off.  I'm all for folks making money, but the $2 charge per toe for "nail art" (which was a sticker you can buy at Target for literally pennies) was a little hard to stomach after I saw what it was.  Same thing with buying the "build a wolf" animals....they were about $25 each, plus the cost of an outfit, which we expected, but then they try to upsell you another $9.99 per stuffed animal to electronically enable it to interact with machines around the hotel.  It was a little much.    

    While the water park is nice, it's probably not going to keep kids really engaged for more than 2 or 3 days max.  After two days in the chlorine, my kids were pretty wiped.  Aside from the water park, there's not a lot to do in the resort itself.  There's a MagicQuest game, which is essentially like an electronic scavenger hunt, but that is designed for older kids aged 6+ (and seemed pretty expensive judging from the cost of the costumes).  The arcade is small and was way too noisy for me--I dreaded entering it.  Fortunately, we had a nice day so we took the kids to the municipal park in downtown one afternoon, which they loved (as did we; really clean and great equipment).  There's plenty of other attractions in the area if you want to stay longer--I'd just not plan on spending the whole time at the resort for a lengthy stay.  

    We got a cabana for one day and cancelled it for the second day of our stay.  Since it was spring break, they raised the price from $100 to $150 per day.  Especially with little kids, this just didn't seem worth the expense.  You spend too much time chasing after them to really enjoy it and you can't possibly monitor your kids from the cabanas as they are all in one room and there are 2 others that are completely out of sight.  They offer soda and water for free with the cabana but there are no substitutions for little ones (e.g., if you want to trade the soda for juice, they won't do it).  There are plenty of chairs/tables and lockers, so the cabanas just didn't seem practical or worth the expense to us.

    The rooms were nicely decorated with Northwoods decor (we got the room with the cabin in the corner and the bunk beds were a huge hit).  But the old fashioned AC was SUPER noisy and seemed to blow right on us.  Even though we visited in March, the temperature of the room would get really high without the AC on.  I definitely wouldn't visit in the summer as I wouldn't be able to sleep with the noisy AC (leaving the balcony door open wasn't a good option option either as our hotel room backed up to a very noisy expressway).  The rooms (especially worn mattresses) could use a little updating.

    I think this would be good for kids up to 11 or 12....after that they may be bored.

    All in all, it was a nice time and we'd return for a long weekend during the cold winter just for something different while the kids are young.  I definitely would not come to this resort during the summer and would probably be hesitant to make it another spring break destination for 4 or 5 days.

    03/04/15 | Link | Rating: 4.0
    83. Christina A.
    DIRTY :-(
    Seriously the dirtiest water park we have ever been to!  So disappointing for a place that should be clean & kid friendly!

    14/04/15 | Link | Rating: 1.0
    84. Madeleine E.
    We had so much fun! 5 of us (toddlers, teens, adults) stayed in a 2 bedroom condo with full kitchen. It was spacious and clean.

    We were able to walk indoors the entire way to the waterpark, arcade and food places.

    The slides were great. We all had fun. Great kids areas for the timid and the adventurous. Fun wave pool, a indoor climbing structure with a slide at the top.

    Fast slides, lazy slides, long slides, short slides. So fun. Indoor park was a nice and warm and the water was heated. Expect to pay about $12 per person for food inside the resort (plus drinks). Portions and quality are better than expected for a resort.

    Arcade was generous with tickets and kids were able to get many different toys with their winnings.

    Overall, we all had a great time. Would love to go back in the future.

    18/07/14 | Link | Rating: 5.0
    85. Jay D.
    I broke this review down into several sections, giving each a star rating. My total stars are 4, some sections rated higher, some lower.

    This was our first visit to the Great Wolf Lodge in Wisconsin Dells. I learned about this place from an email offering a Heroes discount to fire and EMS personnel (and other emergency service providers), which I thought was great.

    After getting the family all excited about going to the Great Wolf Lodge, I called to book a room for New Years Eve. The prices were ridiculous! $369 for one night, and that doesn't include resort fees and taxes, for a total of $435 for one night! The Heroes discount wasn't available due to it being a holiday. I already got the family excited about going, so I booked the room anyway, didn't want to disappoint the family.

    We arrived right at 4pm, the designated check-in time. The room wasn't ready yet, so we ran to the store down the street. The front desk called within 15 minutes to tell us the room was ready and what room number it was, so we were able to go right to the room when we got back (they gave us the electronic door key cards at check-in). 4-stars for the front desk.

    Despite it being New Years, the water park was still scheduled to close at 9pm, somewhat of a disappointment, but there was other stuff to do. None of the normal kid activities were available, as they had a special New Years Eve ball drop for the kids at 8pm, so that made up for some of the missing kids activities. 2-stars for kids activities.

    We planned on eating at The Lodge, as the menu looked pretty good. Another disappointment, the regular menu was not being served, instead, just 1/2 the menu from the Hungry As A Wolf, which is usually just a pick-up service. The food was ok, overpriced and not what we were looking forward to.  2-stars for food service.

    After dinner we went to the arcade. About half of the arcade games were out of order. We spend about 30 minutes there and that was more than enough. 1-star for the arcade.

    On a positive note, the water park was excellent for young children. Our 7-year old had a great time. I don't have experience with any other water park, so I can't compare, but I did notice the lifeguards were extremely attentive, always scanning the waters for any sign of trouble and not once did any of them get distracted from their duties. The attendants at the top of the slides were also great. A 7-year old can get intimidated by a water slide that immediately starts in a dark water filled tube, but with a little encouragement from the attendants, he was on his way! And some of those slides became his favorites! So the water park gets 5-stars! I'm sure it would be even better during the summer when the outdoor water attractions are open.

    01/01/15 | Link | Rating: 4.0
    86. Sam Z.
    Our two children, ages 6 & 8, absolutely loved this place! We had a Wolf Den suite & that was adorable. The waterpark was great and there were tons of things to do.
    The restaurant was ok, for the price I wanted better food.. Next time we will eat somewhere else.

    25/12/14 | Link | Rating: 5.0
    87. Peter G.
    Great salad and service
    Filet, lobster and ravioli were good
    Pork chops over cooked and tough:(
    Tiramisu ok.
    Busy place on a Saturday

    03/05/15 | Link | Rating: 4.0
    88. Mariko H.
    Gotta keep it real with my review.  
    Was able to get early check in but our room which was a upgraded suite had many broken items in it.

    It seems that the water park has 1 thrill ride but more geared to ages under 12. Some of the other resorts offer more at water park.

    Magi quest in my opinion is a not worth the money. 12 year old sort of liked it but not worth the cash.

    We opted not to eat at the restaurants realising food on resort is overpriced and not as satisfying at what you may find at a restaurant.

    07/11/14 | Link | Rating: 3.0
    89. Amanda S.
    I have very mixed feelings about our stay at Great Wolf. The amenities were very nice. The room was great. Beds were comfortable. The room was quiet.  The room was clean and had a nice decor. It was very cute with the decorations that gave a log cabin feel.

    The water park was great. There was a good variety of things to do, including things that our two little ones (3 yrs and 16mos) could do and enjoy. They even had a little fenced in area for them to play in with little fountains and a little splash pad that was handy when one parent wanted to run and do some slides and left the other with both kids.

    The bad parts were especially frustrating because they really put a huge damper on our trip and were completely preventable.

    We arrived at the resort at about 2pm on Sunday. We knew check in wasn't until 4pm, which is quite late, but planned to use the water park for a an hour or so and the get our room at 4, and get dinner for the kids by 5. When we walked into the water park, we asked where lockers were, and they pointed into the water park. So we lugged our bag to the back of the park, only to find that we needed to purchase the tiny locker back at the cabana. It wouldn't fit our bag with all our clothes, so we just skipped it an used the park for a while.  Shortly after 4 my husband went to go get the room, and came back to let us know that it was going to be another 40 minutes. By this time the kids were tired, over simulated and hungry. So we swam a little more and dragged them out of the water park, put on some dry clothes and went to try to get some food. We tired to order a pizza only to find out that would take 30 minutes. By this time kids were in full melt down mode, and sitting and waiting in a little restaurant for 30+ minutes was not going to go well. So I waited in line for the front desk again this time with a screaming 3 year old and they finally got us a room. By this time it was 530. Not ok. You knew you were booked, you needed to make sure you had enough staff to turn the rooms around. If you cater to families with small children you need to help them keep their schedules.

    Monday was fun. We played in the water park and the arcade. We got take out from the restaurant in the lobby that was very good. We saw the hours posted for the water park and promised the kids that we could go to the watermark in the morning when it opened at 9 before we had to check out at 11.

    Tuesday morning we got up, got the kids all excited to go back to the water park, suited up and went downstairs only to find they had changed the hours for the park to 10am, which wouldn't leave us enough time to make checkout at 11.  When I asked the front desk how we were supposed to know what the hours of the park were he said they were in the book we got when we checked in. Well we got no such book in the mess that was our check in, so again we were left with upset children. And I was really looking forward to one more time in the park since we had traveled to get here... I wanted us to get our fill.  Had we known the water park didn't open until 10 we wouldn't have gotten the kids all excited and suited up.

    Obviously there is some room for improvement in the management of the hotel. If that changes maybe we will give it another try. If not, we will choose a different place next time we take a trip to Wisconsin Dells.  I hope somewhere else can do better.

    03/03/15 | Link | Rating: 2.0
    90. Thomas T.
    We're all exhausted.  But that's a good thing!

    As Madison-area residents, we use the Dells area for quick getaways.  We know that one night there will give us our fill.  For Spring Break this year we decided to take the boys to Great Wolf Lodge.  The Spring Break rates aren't the best, but GWL had a decent rate on nice room after my corporate discount. :)

    Check-in is at 4pm, but you can show up and start using the waterpark at 1pm.  We arrived around 1:30 and waited in a short check-in line for our turn.  As it was, our room was ready - big bonus!  Check-in was a breeze, no more than a couple minutes.  We got our stuff to the room and were in the waterpark very quickly.

    THE ROOM:
    Very nice.  We had 2 queens and a sofa sleeper.  It included our own little balcony.  The room was clean and spacious.  That's all we can ask for.  The beds were okay - better than average for hotels, I'd say.

    THE RESORT:
    Customer service was top notch!  Everyone we saw, from lifeguards to front desk to housekeepers - they were all cheerful, giving you a crisp "good morning!" and a smile.  They have nice activities geared towards younger guests.  In the lobby at 8pm there's "story time".  At 8:30pm there's a DJ's "dance party".  None of that interested my older boys.  If you have younger kids, pay attention as there's even more to do.

    THE WATERPARK:
    It was clean and well run.  It wasn't as big as I thought it would be, but it was good.  It resides in three sections - like three buildings that are connected, though it hardly feels like it (flows nicely).  We spent most of our time by the wave pool area, which included two tube slides and 4 mat-racer slides.  Another area housed the "Howlin' Tornado", which was clearly the best ride there, especially at night!

    For all the slides, you have to haul your own tube/mat up to the top, which is fine, except for the Tornado.  The four-person tube is heavy and cumbersome.  While I could manage it with my older son's help, I did see three younger kids struggling all the way up.  Larger waterparks utilize a conveyor system for those types of rides.

    As an adult, I was entertained for our one-night stay (two days at the waterpark). Any longer and I think I would have gotten bored with their offerings.  I think the park is great for kids - the younger the better.  My teenager and I were pining for more "thrills" - stuff you find at places like Kalahari and Wilderness.

    Also, my wife enjoys a good Lazy River.  I never noticed it until my wife pointed it out - it was a short loop near the end of one tube ride.  Hardly worth doing.  The wave pool was smallish, and no tubes are allowed in it - a bit of a bummer.

    SUMMARY:
    This is a very good place to stay.  They are tuned into the customer and their experience.  I just wish the waterpark was more "big boy" than "younger kids".

    02/04/15 | Link | Rating: 4.0
    91. Adam S.
    My family consists of two parents, and two children ages 2.5 and 1.  (I think this helps with reviews for those looking for similar experiences).

    This is NOT a place to bring teenagers to.  Check out the Kalahari if you're looking for thrills. This is definitely geared towards kids that are up to 10 or 11.  Overall, we were very happy with our two night stay.

    For families with small ones, "stay left" when you go in.  There is a great spot to the left of the wave pool for tots.  Bring a wagon to haul all of your things with you.  Don't hesitate to bring food... they state not to, but with little kids and expensive prices, it's not really an option for us.  We had no problem eating our goldfish and snacks we brought.  

    Be sure to catch the "stomp, stomp, clap, clap, howllllllllll" show and book reading.  

     I recently submitted a review to the lodge itself, and it is as follows:

    (Again, very happy overall, these are improvements that my wife and I suggested)

    "Overall, we were very satisfied.  My wife and I are huge Disney fans, and mentioned that parts of the service and experience rival their customer service.  One thing we were very impressed with was the attention to outlet covers in all of the hallways.  I was a bit disappointed that they were not also in the rooms themselves.  

    Regarding the food service... We were ready to order food on the first night from Great Wolf, even though the prices are more expensive.  I called x7740 (or 7440?) five times, and did not ever have anyone pick up.  We were then able to get twice the amount of food from Uno's for the same price, including free delivery (GWL charges 18% within the same building...)  

    On the second night, we did end up ordering from the Howl.  We were not impressed with the food.  The fries were soggy, the burger was overdone (had ordered it medium-rare), and my two-year-old even noticed that the chicken tasted "funny" and didn't want to eat it.  The alfredo was dry and didn't come with enough sauce at all.  The half-order is listed as serving multiple people. My wife is 5'0" 100 lbs, and nearly ate the entire thing by herself.  

    The bell by the "giant bucket" definitely needs to be looked at and fixed so that it makes an actual noise to warn guests.  Between observing, standing, and reading others' Yelp reviews, it is evident that no one can hear the quiet "clack" that it makes.  

    We were a bit frustrated that even on the very short/small slides, lap riding was not allowed.  You are keen to market towards younger kids, and it is a great park for that.  My two-year-old was very sad that there was nothing that she could go on with either of her parents.  

    The show at 8:00 p.m. is well thought out, but could use minor improvements.  From the looks of it, it simply seems that it's a button that gets pushed (or something of that nature) to start it.  With a giant clock staring everyone in the face, it seems silly to me to have it start AFTER 8:00 p.m. It's clearly a show for little kids, and they can only sit still for so long. Promptness from the Lodge is appreciated by all parents.  The volume on the show is terrible.  We were only halfway back, and could barely hear what was being said.  Simon's speaker did work very well, and we could hear him.  Numerous people around us were also frustrated at the lack of being able to hear and understand what the characters were saying. The line to meet the character is ridiculously long. It would make more sense to have two-three characters out, so that each line went faster and, again, toddlers at their bedtime weren't getting antsy in line.

    Finally, I would have loved to see the characters out and about during the day.  This would allow for more interaction, allow little ones to be less scared, and add an overall more warm feeling to the resort.  

    Overall, again, we really enjoyed ourselves and will be back.  I hope that some of my suggestions can be taken into consideration for the future."

    10/04/15 | Link | Rating: 4.0